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East Stroudsburg University

2012-2013

Student Activity Association, Inc.

Annual Report


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Major Accomplishments

ESU Student Activity Association, Inc.

Dear Reader,

Fredric Moses, Executive Director

Responding proactively to an intensely competitive educational retail environment, we entered into a management agreement with Barnes & Noble College for the operation of the University Store

It gives me great pleasure to provide you with a copy of the Student Activity Association (SAA) annual report. 2012-2013 has been a year of significant transition for our organization as changes in the business and legal landscape necessitated that we adopt new management approaches in two of our departments. Responding proactively to an intensely competitive educational retail environment, we entered into a management agreement with Barnes & Noble College for the operation of the University Store. This was a hard decision given our long history as a self-operated store but a necessary one under these difficult circumstances. We also entered into a new relationship with Stony Acres by virtue of a corporate merger making Stony Acres officially part of SAA. The reorganization has numerous operational and legal advantages that will enable us to manage our corporate affairs much more efficiently in the future. As in the past, the report includes the most noteworthy accomplishments, challenges, and goals of the various departments that comprise the SAA; including the University Center and Student Activities, Recreation Centers, Campus Card Services, University Store, Business Services, and now Stony Acres. I think you will agree after reading the report that we had another very productive year. Finally, having decided to retire after 38 years of service to SAA and ESU, I want to take this opportunity to express my sincere gratitude for the wonderful opportunities afforded me over the course of my career here. It’s been an amazing journey working with so many talented and dedicated people across campus, and of course I am especially grateful to the SAA employees who work so hard throughout the year to deliver such effective programs and services. Their commitment to the university community, especially our students, is truly extraordinary. I will always cherish my time at ESU.

Sincerely, Fredric Moses Executive Director

2012–2013

Major Accomplishments Stony Acres merger – Given the significant administrative burden involved with properly managing a non-profit corporation, including the observance of corporate formalities necessary to ensure legal separateness from the University, it was deemed advantageous to merge Stony Acres with the Student Activity Association. This reorganization facilitates greater operating efficiency and enables better management oversight while preserving the mission of Stony Acres. There was considerable legal work involved but the transition was seamless.

Bookstore Management – SAA entered into a management agreement with Barnes & Noble College for the operation of the University Store. This was a major undertaking involving a comprehensive evaluation process that culminated in a successful transition March 28th. Barnes & Noble has the experience, resources, and vision necessary to help us navigate the changing ways faculty and students use textbooks and other learning materials in an intensely competitive retail environment. Their

Annual Report


Annual Report 2012–2013

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power and agility in the marketplace will enable them to deliver innovative programs to our students and faculty in the areas of customer relations, technology, marketing, and merchandising. While we will not become a Barnes & Noble Bookstore, as one might see in a shopping mall, this partnership will enable us to deliver services much more effectively and efficiently.

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Stony Acres utilization – Thanks to new marketing and promotional efforts, including the use of facebook and twitter, the utilization of Stony Acres by ESU students, student organizations, and classes increased significantly over the prior year. The delivery of some new adventure programs such as “Muddy Madness,” which we hope is becoming an annual event, have also helped to raise awareness about the facility.

Stony Acres’ 50th Anniversary Celebration – Stony Acres celebrated its 50th anniversary in September. It was a very successful event attended by students, faculty, and alumni. The ceremony included a number of speakers who provided historical perspectives about the property’s development since its earliest years with specific recognition for Professor Emeritus Helen Brown, its founder. Highlights of the program included the burial of a time capsule, a variety of recreational activities, and a free BBQ.

E- Card contactless technology implementation – Contactless chip cards combine the advantages of both proximity and smart cards. They are more convenient to use, more secure, more reliable, and less costly in the long term than the magnetic stripe card we use currently. The pace of our conversion from magnetic stripe to contactless chip technology has picked up considerably in the past year with the installation of new reading devices in the University Center, Monroe Hall, and labs in the Gessner Science building. Plans are underway to convert readers in Koehler field house, WESS-FM radio station, Zimbar, and the Mattioli Recreation Center, as well as Facilities Management’s carpentry and electric shops. We are also involved in discussions for deployment of contactless readers in the Keystone Center.

Warrior Link/Co-curricular transcript – Warrior Link, the software platform that powers the co-curricular transcript and facilitates student organization management, was heavily promoted throughout the year. A variety of approaches were taken including posters, flyers and handouts done periodically through the year. Presentations were made to the Student Senate, Student Affairs staff, University Senate and at the ESU Summit meetings. It was discussed with all of the student leaders attending the Student Leader Roundtables and each was given a small gift to remind them to complete their organizational profile. Currently there are more than 50 organizations that have set-up profiles (including three University departments) and more than 250 individuals users registered. The Student Senate Extra-Curricular Affairs Committee has approved the use of Warrior Link as the medium to be used for the annual student organization recognition process and are developing an incentive program to get organizations to utilize and maintain their site. This should result in the registration of all student organizations.

Successful concerts – The Campus Activities Board presented two sold-out concerts this year representing a major accomplishment for the organization and the Office of Student Activities. Each concert represented a different genre of music and allowed a broader range of students the opportunity to attend a show for which they would find the music appealing. Tremendous interest in the FUN. show demonstrated the feasibility of safely increasing the capacity of the Mattioli Recreation Center as a concert venue. The Sherman Theatre has its own unique challenges but remains a viable option when hosting concerts.

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Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

➢ Retention Initiatives for 2013-2014 ➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

Major Accomplishments

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Major Accomplishments

ESU Student Activity Association, Inc. Keystone Center – SAA continued to play an important role in design development through its active participation on the Executive Design Team; coordinating with Student Affairs, Facilities Management, and other constituent groups to assure the

In response to the devastation caused by Hurricane Sandy in November, resulting in the use of ESU’s Koehler Field House as a shelter for a week, the Recreation Center housed all of the programming normally scheduled in the Field House and Zimbar gym

project meets the great expectations which have been set. It appears at this juncture that SAA will also be instrumental in the management of the facility once completed, through day to day supervision of building operations.

Campus Wellness – The Recreation Center staff was instrumental in the creation and programming of a new Campus Wellness Committee that included representatives from ESU Human Resources, Sport Management, Exercise Science, Women’s Studies, and Lifetime Fitness programs. Free group fitness classes and activities were offered to the university faculty and staff through this initiative.

Hurricane Sandy – In response to the devastation caused by Hurricane Sandy in November, resulting in the use of ESU’s Koehler Field House as a shelter for a week, the Mattioli Recreation Center housed all of the programming normally scheduled in the Field House and Zimbar gym. With little advance notification, the staff rallied to seamlessly coordinate a flexible facility schedule to meet the instructional needs of professors, students, and coaches while simultaneously maintaining its own operations and recreational programs.

PIRSA Fit Expo – The Recreation Center, through the creative efforts of Jill Harper, hosted the inaugural Pennsylvania Intramural and Recreational Sports Association (PIRSA) Fit Expo, a conference specifically designed for collegiate fitness professionals, presenters and attendees who shared programming ideas, fitness routines and trends. It was the first of its kind in National Intramural and Recreational Sports Association (NIRSA) Region 1 and had over 30 attendees (students and professionals).

Assessment goals – A number of SAA departments completed assessment goals through which they evaluated student performance in a variety of settings using surveys, tests, interviews and written submissions. These assessment measures were designed to confirm learning outcomes consistent with CAS standards/development outcomes and previously established university-wide student learning outcomes.

2012–2013

Banking arrangements – SAA selected East Stroudsburg Saving Association (ESSA) as its new banking partner following an extensive review process in which competing proposals were evaluated to determine which would best meet our needs and those of our campus clients. We commenced operations with ESSA at the beginning of the 2013-2014 fiscal year, June 1st.

Athletics accounting – SAA instituted two programs to improve accountability for athletics department transactions. Working closely with Athletics, our Business Services Department implemented a new ticketing system for sporting events that tracks all ticket sales when used properly and consistently. We also developed a more efficient procedure for accepting athletic deposits in which coaches are responsible for bringing their revenue to our office directly. This approach greatly improves upon the previous system used in the Athletics Office, eliminating the need for third party handling and allowing for quicker processing overall.

Annual Report


Annual Report 2012–2013

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Significant Challenges

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Vending operations – Income derived from the use of snack and beverage vending machines continues to decline sharply, especially beverages. This has become a less significant revenue source for Stony Acres than it has been in the past and the downward trend is expected to continue given the numerous outlets for these products elsewhere on campus, including dining and convenience store operations. Pepsi is not able to offer marketing/promotional guidance at this juncture that might help to make a significant difference.

Heartland/Banner Integration – Heartland Campus Solutions achieved official “Collaborative Partner” status with Sungard-Banner, the University’s student information system, quite some time ago. This partnership, required by the University, was facilitated through the Card Office and was expected to be implemented this year after several delays. Upon completion, the software integration would enable a seamless real time exchange of data between the two systems and improve the overall functionality of the E-Card. Unfortunately, important campus technology issues continue to take priority. In the meantime, our present means of systems communication, though not ideal, must suffice.

Bookstore Management – While the day to day management of the store has been assigned to Barnes & Noble through our management agreement, overall operation remains the responsibility of SAA. The manner in which we affect control is through the administration of the contract. While I think we have a great partner in Barnes & Noble, this is new territory for us and will require close oversight to ensure all service and financial expectations are met.

Barnes & Noble Student Financial Aid Integration – Barnes & Noble has developed an automated program that interfaces with Enrollment Services and Business Office processes wherein students expecting to receive financial aid in excess of their institutional charges (tuition, fees, room, board etc.), and for whom a refund would otherwise be issued, may request a bookstore account be established for the purchase of their required course materials. This process, desired by all parties, would be highly beneficial to students and financially lucrative as well, but there remain some contractual/procurement issues to resolve before it can be implemented. I’m optimistic we’ll be ready for fall semester.

Memo of understanding (MOU) – Pennsylvania State System of Higher Education (PASSHE) is expected to issue new guidelines to document the relationships between the Universities and their affiliated organizations. The Student Activity Association’s MOU with the University doesn’t expire until 2015 but new requirements will trigger a review. Therefore we should plan to work with the University in developing

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Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

a new MOU that reflects University management’s agreement with the findings of the

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2011 “Affiliated Entity Audit” and other significant changes since then, such as the

➢ Retention Initiatives for 2013-2014

Barnes & Noble deal and Stony Acres merger. This will necessitate consultation with SAA legal counsel.

SAA Executive Leadership – The retirement of the Executive Director presents some challenges for the organization. I think the Board of Directors can feel confident their appointment of a seasoned professional to serve as interim Executive Director will enable strong oversight and supervision, but a temporary reshuffling of personnel assignments within the office will be necessary and there are bound to be some bumps in the road until the position is filled and the supporting staff structure settles.

➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

Significant Challenges

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Significant Challenges

ESU Student Activity Association, Inc. Student Organization Advisors’ Accountability – It is becoming increas-

Planning is well underway for Homecoming 2013. Expectations are high that the program will establish new traditions and significantly boost school spirit.

ingly important, for the success of student organizations, that faculty/staff advisors assume more responsibility and accountability for the operation of the student groups they advise. The existing administrative structure, in which faculty/staff advisors are approved by the Executive Director of SAA, makes that impossible because advisors are typically University employees. Expectations related to fiscal/financial matters, program planning, website content, training, and legal compliance are therefore difficult to enforce.

Communication– Communication with students about the various programs and services that we offer is a significant challenge faced by all SAA departments. Data from recent assessments reveals that students derive their information from a wide variety of sources. Some students prefer the more traditional forms of promotion (posters, flyers, University Bulletin) while others look to e-mail, the ESU website, and numerous social media platforms for their information. This fragmentation, and the resulting absence of one or two dominant modes of communication, necessitates a multifaceted communications plan. Unfortunately, plans that incorporate too many approaches consume time and resources often with little effect due to information overload and redundancy. It’s difficult to find the right strategy.

Recreation Fields – There are not enough outdoor playing fields to support Recreation Leagues (Intramurals) and Club Sports. This is a continuing problem that adversely affects the number of teams allowed, suppresses student participation, and causes dissatisfaction with the program.

Student Leadership programs – Currently, leadership programming, in its various forms, takes an “all-comers” approach. The leadership program as a whole may be more successful if specific populations are identified for the various activities planned and targeted with the right incentives that encourage participation. Changing our method of promotion in this way might also spark opportunities for collaboration with other departments.

Homecoming – Planning is well underway for Homecoming 2013. Expectations are high that the program will establish new traditions and significantly boost school spirit. Several steps have been taken to ensure program goals are met, including new leadership, a reorganization of the committee structure, and an aggressive marketing

2012–2013

campaign. Existing activities will be revamped to increase attendance and new activities will be introduced. The events planned will involve different organizations and departments; have greater appeal for student, faculty, staff, and alumni as well as the local community; and display the rich diversity of the campus.

Public funds – PASSHE has a policy governing the Expenditure of Public Funds. The related definitions, guidelines and standards are limiting, especially with respect to the University’s relationship with affiliated organizations. This can make the transfer of funds to SAA questionable at times and may cast doubt on our ability to support or co-fund programs and sponsor fundraising activities as we have in the past. Depending upon interpretation and implementation of the policy provisions, it may also deprive SAA and the University of flexibility and efficiency in the procurement of programs and services. Going forward, it suggests the need for close communication and coordination between SAA, the University comptroller, and University contracting officer.

Annual Report


Annual Report 2012–2013

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Key Goals and Outcomes for 2013 – 2014

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Awards programming – Take a leading role, in conjunction with the Vice President for Student Affairs, to develop and present an All-Campus or Student Affairs divisional awards/recognition program that consolidates various smaller departmental programs into a single more substantive higher profile event. The new program format and its components will be finalized by 12/1/13.

Web Site – Review and update the Student Activity Association website and related links to ensure that content and information are accurate and useful for our varied constituencies. This task should be completed by the beginning of the fall semester.

Assessment – Conduct outcome assessments related to the experiences of student activity graduate assistants, leadership program participants, student organization advisors, and student senators. These assessments will take place over the course of the academic year, with results known by 6/1/14.

Outsourcing the Off-Campus Merchant Program – Explore the feasibility of partnering with our card system vendor, Heartland Campus Solutions, to manage the merchant program. This will reduce the operational burden on the card office and improve student service by significantly increasing participation in the program. An implementation plan will be developed by the end of the fall semester.

Card system upgrade –The card system software will be upgraded to version 6.9 by the end of 2013.

Hire new Executive Director – Conduct national search process to identify/ screen qualified candidates for recommendation and subsequent approval of the Board of Directors by November 2013.

Keystone Center management – Assuming SAA will be responsible for the building management function, begin the development of policies and procedures for supervision and daily operation of the facility. The first draft of a policy manual will be completed by 6/1/14.

Strategic Planning – In collaboration with Student Affairs, and as part of a University-wide effort, all the SAA departments will update their strategic plans and make adjustments to reflect current conditions. This will be done in accordance with the timeline set by the University.

Hire an Assistant Director of the Recreation Center for Leagues/Club Sports – Conduct national search process to identify/screen qualified candidates

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Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

for recommendation and appointment by August 2013.

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Memo of Understanding – Develop a new MOU with the University that defines

➢ Retention Initiatives for 2013-2014

responsibilities/obligations of the parties, documents expectations, and accounts for the operating changes that have occurred since execution of the existing agreement in 2010. Assuming a new document template is distributed by 9/1, this MOU will be executed by December 2013.

Staff reorganization – Review and revise work assignments within the Business Services Department to enable smooth and effective operations during the period in which the department director serves as the Interim Executive Director. This reorganization should be implemented by August 2013.

➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

Key Goals for 2013 – 2014

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Page 8 Mattioli Recreation Center

Appenidix

ESU Student Activity Association, Inc.

University Center & Student Activities

Retention Initiatives for 2013-2014 Warrior Link – Great emphasis will be placed on the implementation of Warrior Link, particularly the co-curricular transcript component, to promote/facilitate student engagement. Tools it provides to support efficient student organization management will enable easier communication by student members, enhance students’ satisfaction with their co-curricular experiences, develop official documentation of campus involvement, and ultimately enhance connectedness with the Institution.

Joseph Akob

Leadership programming – Our program will be redesigned to target specific

Jazmyn Pulley

populations for each program/activity planned. Participating students will be more apt to develop skills that allow them to succeed in their leadership roles, thereby engendering stronger allegiance to their respective organizations and a greater sense of belonging.

Customer Service – SAA is a very service oriented organization. However, all departments will renew their customer service training efforts to ensure our clients, particularly students, always have positive experiences in their interactions with our Jill Harper

Elaine Hernandez

offices that demonstrate we highly value them as members of the academic community.

Keystone Center promotion/publicity – The Keystone Center will be a unique facility that offers tremendous opportunities to develop innovative programs and services. It can truly be the hub of student life and learning on campus. A key objective in the coming year(s) will be to heavily promote this potential and stimulate student interest and enthusiasm for its special promise. This will be particularly important Todd Bowyer

during the disruptive construction phases of the project, when an upbeat message Cindy Vojnovic

will be necessary.

Stony Acres utilization – Stony Acres offers facilities, programs, and services

University Center & Student Activities

that have the potential to bring people together in productive ways. To the extent that utilization and participation can be increased, whether via student organizations or classes, we have an opportunity to enhance positive sentiment and loyalty among students whose experiences there are enjoyable and constructive. Therefore, building upon the great strides we made this past year, we plan to implement a marketing Jill Hill

campaign aimed at developing campus awareness and also determining what new programs that students may want.

Stony Acres “Quest” – This long standing program is intended to help incoming John Robinson

freshmen and transfer students make a successful transition to college. The program involves a variety of physical, emotional, social, and experiential activities, many

Christopher Bello

2012–2013

of which are held outdoors. We help students set goals about academic performance, extra/co-curricular involvement, personal health, and forming new friendships. This year we will introduce a new component in which the peer leaders that work with the program contact participants several times during the first year to provide students with another means of communication and support while acclimating to life at ESU.

Collaboration – We will purposely seek out opportunities for collaboration with other departments and divisions as well as external organizations that have the potential to improve our programs/services or aid in the creation of new programs. Strategically conceived, such relationships may help to complement students’ academic experiences and make their time at ESU more meaningful and fulfilling.

Annual Report


Annual Report 2012–2013

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Appendix

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Mattioli Recreation Center Department Mission The mission of the Mattioli Recreation Center is to offer facilities, equipment and services that provide opportunities for physical activity, leadership experience and education in order to promote the lifelong pursuit of recreational activities and healthy lifestyles. Through dedication to excellence and innovation in programming, the department embraces inclusiveness and contributes to the physical, social and intellectual development of ESU students. The center strives to accomplish its objectives by:

Providing a variety of structured and unstructured recreation and fitness opportunities for exercise, competition, and socialization;

Designing programs and services based upon national standards and trends to enhance the student experience and celebrate the diversity of students, faculty, staff, and alumni;

• Creating

a healthy and welcoming culture that values a fun, friendly, and

healthy exercise environment;

Maintaining and purchasing state of the art equipment to meet the preferences and technological needs of the students;

• Providing

employment and volunteer opportunities that promote personal

growth, leadership skills, interpersonal relationships, career pursuits and cocurricular learning;

Designing, maintaining and enhancing indoor and outdoor facilities that supports the ever-changing needs of students and

Working collaboratively with campus departments to advise student organizations and create programs to complement the academic experience.

Department Staff and Campus Involvement

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Joseph Akob, Director University Safety Committee Exercise Science Undergraduate Advisory Committee Homecoming Committee Hurricaine Sandy: Shelter Coordination Committee

Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

Latino Heritage Month Committee

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New Student, Move-in Weekend Program Planning Committee

➢ Retention Initiatives for 2013-2014

Recreation Center Advisory Council

➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

COGNOS Report Writer University Wellness Committee

Jill Harper, Associate Director for Fitness and Special Events Student Affairs/SAA Professional Development Committee University Wellness Committee Hazing Prevention Week Planning Committee

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Appendix

ESU Student Activity Association, Inc.

Stony Acres

Todd Bowyer, Assistant Director of the Recreation Center for Leagues and Club Sports Franklin Covey Certified Facilitator Warrior Knights Planning Committee Campus Alcohol Task Force University Wellness Committee

Phillip Carter, Facilities Graduate Assistantship Madeline Constantine

Business Services

Brielle Roskom, Fitness Graduate Assistantship Tony Burton, Leagues Graduate Assistantship Allison Austin, Athletic Training Graduate Assistantship:

University Center & Student Activities Department Mission

Chuck Constantine

Patricia Baylor

The mission of the University Center and Student Activities Program is to facilitate the delivery of a wide variety of recreational, cultural, social and educational programs that enrich students/campus life, and to plan/deliver programs that foster the holistic development of the student. The University Center serves as the community center for all members of the university family--students, faculty, staff, alumni and guests--and delivers a variety of services and facilities and support the operational and programmatic needs of student organizations, campus groups and university departments. In addition, the University Center and Student Activities Program strives to complement the educational mission of the university through student employment and student leadership development. The area strives to accomplish these objectives in an environment of equality, dignity and respect by:

• Renée Keiper

Advising student and campus organizations in the conduct of their operations and/or planning and execution of their programs;

• Organizing

leadership development and student employment opportunities that promote student personal growth/awareness and enhance the co-curricular experience;

Providing services and resources to campus/student organizations and faculty/staff advisor to increase their effectiveness;

• Supplementing

student programming initiatives with activities designed to round-out and complete the schedule of events;

• Jan Dalton

Encouraging students’ critical thinking through their planning, organizing and promoting of co-curricular activities;

• Cultivating

the development of effective interpersonal communication skills and the ability of students to work cooperatively in the achievement of common goals;

• Modeling

and facilitating respect, understanding and appreciation of racial, ethnic and cultural diversity;

2012–2013

• • Sharon Wary

Maintaining informal gathering areas for meetings, socializing and study; Providing functional meeting locations, program and activity space and support services for student organizations and university departments;

Administering room reservations, event ticket sales, and graphic design services for students and non-instructional departments and

Assisting Student Service Departments housed in the University Center (i.e. Campus Card Services, Bookstore, Food Court, Credit Union, Career Resources, Computing Labs) in fulfilling their facility and operational needs.

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Annual Report 2012–2013

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Department Staff and Campus Involvement John Robinson Ed. D., Director of the University Center & Student Activities

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Service Learning Initiative Committee, Events Task Group Chair University Assessment Committee Leadership Programs Advisory Board University Center Advisory Board University Leadership and University Service Awards Selection Committee, Chair PASSHE Women’s Leadership Institute Selection Committee Who’s Who in American Colleges and Universities Selection Committee, Chair Covey 7 Habits Trainer Keystone Center Executive Design Committee

Christopher Bello, Assistant Director of Student Activities Family Weekend Committee Commission on Racial and Ethnic Diversity SECA United Way Committee, SAA Co-Chair Homecoming Planning Committee Martin Luther King Breakfast Planning Committee

Patrick Filanowski, Graduate Assistant for Student Activities (working with the Campus Activities Board) Danielle Baraydlo, Graduate Assistant for Student Activities (working with Late Night & Evening Programs) Jazmyn Pulley, Assistant Director of Student Activities Student Affairs/SAA Professional Development Committee Homecoming Planning Committee

Rachel Weeber, Graduate Assistant for Greek Life Tiffany Smith, Graduate Assistant for Leadership Programs Elaine Hernandez, Student Activities Complex Receptionist Cindy Vojnovic, Graphics Center Supervisor Commuter Students Committee Website Content Managers Group

Frank Wilson, Graduate Student Worker for Graphics Center

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Jill Hill, Reservations Supervisor University Center Advisory Board

Stony Acres Department Mission

The primary purpose of Stony Acres is to serve as a recreation site and field campus for the students, faculty and staff of East Stroudsburg University in support of the Institution’s educational and service mission. Stony Acres strives to administer facilities, programs and services that encourage the pursuit of outdoor recreational activity, promote co-curricular involvement, foster leadership development and provide social opportunities. Stony Acres provides similar opportunities, on a lease basis, for community and business organizations. All constituents are served in an environment of equality, dignity and mutual respect. These objectives are accomplished by:

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Providing meeting/activity space for campus and non-campus organizations; Providing Experiential Learning opportunities through challenge course programs designed to meet diverse abilities and needs;

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Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

➢ Retention Initiatives for 2013-2014 ➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

Appendix Page 11


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Appendix

Campus Card Services

ESU Student Activity Association, Inc.

• • •

Collaborating with university student groups and administrative departments; Delivering recreational and educational outdoor programming that appeals to individual members of the university community as well as campus groups; Providing governance/management opportunities for students through active participation on the Stony Acres Board of Directors;

• Offering “Quest”, an orientation program designed for incoming students to increase personal awareness, set goals for their first year and discover their growth potential; and

• Providing

Robert R. Smith Sr.

habitat.

students with opportunities to study organisms in their natural

Department Staff and Campus Involvement Madeline Constantine, Program Director, Co-Challenge Course Director Earth Day Committee, Advisor Men’s Ice Hockey Club, Advisor Women’s Rugby Club, Advisor University Sustainability Committee: Recycling Sub Committee and Transportation Sub Committee

Elizabeth Blick

Chuck Constantine, Caretaker, Co-Challenge Course Director Outings Club, Advisor

Business Services Department Mission

The mission of the SAA Business Services Department is to provide accurate, relevant, needed, and user-friendly financial information/services in the most efficient and effective manner possible. We strive to achieve this mission by adhering to the highest professional and ethical standards, in an environment of equality, dignity and respect by:

Safeguarding the assets of clubs, organizations and SAA departments as well as the integrity of all confidential or proprietary information;

• •

Analyzing and preparing operating statements and budgets; Analyzing data to deliver meaningful financial reports and advice to support decision-makers;

• Administering

comprehensive employee compensation/benefits programs, including payroll operations;

• Facilitating

2012–2013

departments’ purchasing needs as well as their hardware and software requirements;

Fostering student learning/development through their active participation in governance and allocation processes;

• • •

Supporting the use of technology to constantly improve the quality of services; Utilizing appropriate risk management strategies and Facilitating external auditing/reporting in accordance with Generally Accepted Accounting Principles (GAAP).

Department Staff and Campus Involvement

Patricia Baylor, Director of Business Services

University Properties Inc, Board of Directors Student Activity Association, Board of Directors, Treasurer Student Senate Finance Committee, Advisor

Annual Report


Annual Report 2012–2013

Click on any topic below

Renée Keiper, Administrative Assistant

➢ ➢ ➢ ➢ ➢ ➢

Student Affairs/SAA Professional Development Committee

Jan Dalton, Fiscal Technician

Welcome to Campus program Leadership training workshops

Sharon Wary, Fiscal Assistant

University Sustainability Committee: Recycling Sub Committee

Campus Card Services Department Mission

The mission of the East Stroudsburg University Campus Card Services is to provide the members of the academic community with a single campus photo identification system that enhances security, facilitates customer service and improves operational efficiency by enabling pre-approved card access to a variety of university activities/functions. Our mission will be accomplished by:

Providing students, faculty and staff with an identification card that enhances a safe and secure access environment while on campus;

Providing students with alternative purchases through our off campus merchant program which supports campus community relations through business partnerships;

Providing efficient, effective and professional service to students, faculty and employees of the university;

Enhancing and expand technology infrastructure to support the evolving needs of the card program and

Providing a one card solution to a variety of university systems and services.

Department Staff and Campus Involvement Robert R. Smith Sr., Director of Campus Card Services Student Affairs/SAA Professional Development Committee Koehler Field House Security Committee

Elizabeth Blick, Customer Service Representative

SAA Board of Directors

Ms. Lauren Zirkelbach - Chairperson Mike Ksenich - Vice Chairperson Ms. Patricia Baylor - Treasurer (Non-voting) Ms. Ashley Martin - Secretary Mr. Fredric Moses - Executive Director Mr. Mark Ruf Mr. Justin Amann Mr. Daniel Hagan Ms. Cassandra Emanuelli Dr. Faith Waters Dr. Seewoonundun Bunjun Ms. Julie Del Giorno Mr. Richard Staneski (non-voting) Dr. Doreen Tobin (non-voting) Mr. Miguel Barbosa (non-voting)

➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢

Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

➢ Retention Initiatives for 2013-2014 ➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

Appendix Page 13


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Appendix

ESU Student Activity Association, Inc.

ESU Student Activity Association Inc. SAA Board of Directors

Fredric Moses, Executive Director

Joseph Knorr, Store Manager Barnes & Noble

Madeline Constantine, Stony Acres Program Director

Chuck Constantine, Caretaker

Pat Baylor, Director Business Services

Jan Dalton, Fiscal Technician

RenÊe Keiper, Administrative Assistant

Jazmyn Pulley, Assistant Director Student Activities

Chris Bello, Assistant Director Student Activities

Sharon Wary, Fiscal Assistant Work Study (2)

Work Study (3)

Graduate Assistants (2)

Graduate Assistants (2)

Cindy Vojnovic, Graphics Center Supervisor

Graduate Assistant (1) Work Study (3)

Annual Report


Annual Report 2012–2013

Click on any topic below ➢ ➢ ➢ ➢ ➢ ➢

Organizational Chart Student Senate

Doreen Tobin, Vice President for Student Affairs

John Robinson, Director University Center & Student Activities

Joe Akob, Director Recreation Center

Robert R. Smith Sr., Director Campus Card Center

Todd Bowyer, Assistant Director

Jill Harper, Associate Director

Elizabeth Blick, Customer Service Representative

Graduate Assistants (4) Work Study (approx.75)

Jill Hill, Reservations Supervisor

Work Study (10)

➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢

Elaine M. Hernandez, Receptionist Student Activities Complex Building Managers, (4)

➢ ➢

Major Accomplishments Stony Acres merger Bookstore Management Stony Acres utilization Stony Acres’ 50th Anniversary Celebration E- Card contactless technology implementation Warrior Link/Co-curricular transcript Successful concerts Keystone Center Campus Wellness Hurricane Sandy PIRSA Fit Expo Assessment goals Banking arrangements Athletics accounting Significant Challenges Vending operations Heartland/Banner Integration Bookstore Management Barnes & Noble Student Financial Aid Integration Memo of understanding (MOU) SAA Executive Leadership Student Organization Advisors’ Accountability Communication Recreation Fields Student Leadership programs Homecoming Public funds Key Goals for 2013-2014 Awards programming Web Site Assessment Outsourcing the Off-Campus Merchant Program Card system upgrade Hire new Executive Director Keystone Center management Strategic Planning Hire an Assistant Director of the Recreation Center for Leagues/club sports Memo of Understanding Staff reorganization

➢ Retention Initiatives for 2013-2014

Note: This chart reflects current staffing as of 5-31-13

➢ Appendixes ➢ Mattioli Recreation Center ➢ University Center and Student Activities ➢ Stony Acres ➢ University Store ➢ Business Services ➢ Campus Card Services ➢ SAA Organizational Chart

Appendix Page 15


EA S

Y IT

T

DSBURG UNI VE ROU RS ST

Student Activity Association, Inc.

Featured on the cover – Stony Acres, now a part of the Student Activity Association, offers outdoor recreational activities for ESU students, faculty, and staff throughout the year.


ESU SAA Annual Report 2012 2013