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2018 CIDESCO Student Guidelines


Facilities and weather Location Parking Public transit Weather in Calgary


Academics Academic calendar Curriculum Required hours Earn & Learn programme Models & spa clients Workload Examinations & academic probation


School standards & expectations Uniform Privacy Missed/sick days Class guidelines Disciplinary action


Grades & Appeals


International Students Admission Requirements Student Advisor Policy for Tuition Fees and Refunds Health Insurance Newcomers to Calgary, Alberta Resources for International Students

The information contained herein is subject to change and/or may be added to without notice. This handbook will be reviewed on the first day of class.

Updated Feb. 5, 2018



Location The south campus of Esthetic Institute Training Centre will be located at 4110 - 7005 Fairmount Drive SE. There is also a north campus, but all CIDESCO classes will be held at the south campus. Esthetic Institute Training Centre is part of Beauty Depot Enterprises, located in the same building. Beauty Depot is an esthetics and spa supply distributor, open to liscenced beauty/spa professionals and industry students only. Esthetic Institute has it’s own entrance and facilities, and CIDESCO classes are held on the second floor. Please do not inquire about your CIDESCO classes in Beauty Depot. The CIDESCO school is not wheelchair accessible, and is accessed by stairs only. Parking A parking pass may be required to park in the lot for more than 3 hours, and students will acquire their parking pass on the the first morning of class. If required, the parking pass must be clearly visibly to security staff. If security staff do not see your parking pass, you may be ticketed and fined by the landlord or Calgary Parking Authority, and you will not be allowed to park in the lot until the fine is paid. If you park in the lot with unpaid fines due, your car will be towed. Other parking restrictions may be in place, of which you will be informed on the first day of class. The ‘rush hour’ in Calgary is usually from 7:30am to 9:00am and 4:00pm to 6:00pm. During these times, the major roads and freeways will be very congested. Stormy weather, icy conditions, and road accidents may further delay your trip, and you are expected to monitor the road conditions via internet, televsion, or radio and adjust your travel schedule so that you can drive safely and be on time for class whatever the driving conditions. Public Transit The Light Rapid Transit (LRT) Chinook Station is on 61st Ave. SW, which is a few minutes bus ride north of the school. From there , the #136 bus leaves the Chinook LRT station and can drop you at a stop #7276, just before the Glenmore Trail underpass. From this bus stop, it is another 5 minute walk to the school. Please visit to plan your transit route. Train stations can be very busy during the morning and afternoon rush hours. You may have to wait to board an LRT train at some stations. It is strongly recommended that you practice your public tranist route at least once before the start of classes so that you are not late. Snow storms may delay the transit buses, and you are expected to make the appropriate changes to your travel schedule during inclement weather to be on time for classes. Weather in Calgary Be prepared to be outside in very cold weather for an extended period of time if you’re taking public transit during the fall, winter, and early spring. The weather in southern Alberta is extremely variable from day to day, and from year to year. Temperatures in the winter will range from just above freezing to -30 degrees Celcius, while summer temperatures can soar to 30 degrees or more. Snow and thunder Updated Feb. 5, 2018

storms are common. Southern Alberta is also known to be windy. It is imperative that you monitor the weather forecast and wear appropriate winter attire when outside to stay comfortable and safe. The coldest weather is usually from November to March, but it is possible to have very cold or snowy weather much earlier or later than this. For more information about the weather in Calgary, visit “There is no bad weather, just inappropriate clothing.” – English proverb II.


Academic Calendar THEORY WEEKS

In class 8am-4pm on Mon-Thu AND either Fri or Sat.


In the spa for day or evening shift Mon-Thu AND day shift either Fri or Sat.

Students should also be prepared to sign-up for additional spa shifts on a regular basis to complete their required hours on time. Please make note of the following important dates (subject to change): Feb. 8th, 2018 Feb. 12th Feb. 12th Feb. 19th Apr. 2nd May 21st July 2nd Aug. 6th Sept. 3rd Oct. 8th Oct. 15th-17th (tentative) Nov. 8th-10th (tentative)

Meet & Greet (Uniform, textbook, and reading list pick-up) First day of lectures Tuition and fees due by 8:00am Family Day – no classes Good Friday Observed – no classes Victoria Day – no classes Canada Day observed – no classes Heritage Day – school closed Labour Day – school closed Thanksgiving – school closed Mock exams Trem papers due CIDESCO final exams

Curriculum The programme will involve a combination of: Lectures & class exercises Demonstrations Term project and paper Practice on fellow students Practice on models brought by the students Experience working with clients, scheduled by the school and by the students Exams The course curriculum includes core subjects that will be directly tested by CIDESCO, as well as additional subjects that the student participate in to give them additional skills for offer employers.

Updated Feb. 5, 2018



Hygiene Contraindications Anatomy Organic Chemistry Electrical Physics Cellular Biology Microbiology Cosmetic Ingredients Metabolism Nutrition Manicure Pedicure Brow shaping Waxing Facial Analysis Basic Facial Advanced Facial Microdermabrasion Gycolic peel Day Makeup Glamour Makeup Brow & Lash Tinting Body Analysis Body Treatments Advanced Body Treatments Massage Professional development

Advanced Pedicure part 1 Microdermabrasion (optional) Glycolic Peel (optional) Lash Lift (optional) Nail Art (optional) Teeth Whitening (optional) Spray Tan (optional) Advanced Pedicure part 2 (optional)

Required Hours CIDESCO and the Government of Alberta both require that students complete 1200 in this programme in order to graduate, and the gevernament requires this total to be completed in 39 weeks (9 months). The majority of class and spa acitvities will count toward this total, and the course has been structured so that the student can attain their required hours if they take advantage of what is available to them. Students should attend all classes and spa shifts. It is imperative that the student take ownership of their hours to ensure that they are completed. CIDESCO also requires 600 hours of employment after passing the final exam. Once this is completed, students will be sent their certificate by CIDESCO. Students have 2 years from the final exam date to obtain 600 hours of employment in the industry and apply for your certification by CIDESCO, however if one obtains full-time employment, this is attainable in a few months. Details of emplyment requirements toward the 600 required hours will be reviewed in class.

Updated Feb. 5, 2018

Models and Spa Clients Students will first practice skills on other students in class. A “model” is the first person on whom a student will perform a service other than a fellow student, and students are responsible for recruiting their own models. Often, a model is a friend, aquaintance, or family member of the student, but if a student is not from the Calgary area, the school has a list of individuals who are willing to model for outof-town students. If the model list does not fill a student’s model requirements, other methods to recruit models include social media, family, friends, aquaitances, and active networking. Students will be assigned a time to bring in a model during the weekly spa day, on whom the student will practice their most recently learned skill. It is up to the student to ensure that models are not medically or otherwise disqualified to receive the service. Model requirements will be reviewed in class. After practicing on a model, students will gain more experience working with “clients” in the spa. Spa clients will pay a special rate to have a student serve them instead of a certified esthetician. Clients will be members of the public who schedule appointments with the spa, or may be individuals that you have recruited yourself. Since we cannot guarantee how many of the public will book appointments, students will likely be required to recruit some clients themselves, and the onus is on the student to ensrue that they get the experience that they need. There will be important guidelines regarding model and client recruitment, which will be reviewed on the first day of class. Workload The primary goal of this course is to have students pass the CIDESCO final exam. It is a challenging exam that speaks to the professionalism and determination of the candidate. A ‘pass’ suggests that the student has achieved the top level of performance in esthetics globally and is a worthy entry-level applicant at the best spas in 40+ countries. The curriculum is in-depth and delivered at a very brisk pace. Students are expected to come prepared for lectures and ready to serve models and clients every day. Students should continually review material to prepare for unit tests, clients, and exams. This will result in the student spending AT LEAST 20 hours studying outside of class time per week in order to achieve satisfactory marks and be prepared for spa shifts. TO ACCOMODATE THE HEAVY SCHEDULE, IT IS STRONGLY RECOMMENDED THAT STUDENTS NOT MAKE PERSONAL PLANS DURING THE TERM UNTIL THE SPA SCHEDULE HAS BEEN DISTRIBUTED AND UNTIL THE STUDENT HAS ADAPTED TO THE DEMANDING SCHEDULE. THIS INCLUDES JOBS, FAMILY OBLIGATIONS, FRIENDS, SPECIAL EVENTS, ETC. STUDENT ABSENCES/LATENESS WILL NOT BE EXCUSED FOR SUCH REASONS. Examinations & Academic Probation There will be frequent exams covering the theory and protocols taught in class. These tests are designed to ensure students understand the theory behind the services being performed, and prepare you for the CIDESCO final exam. Furthermore, a student may qualify for an additional Esthetic Institute esthetics certificate at the end of the term by passing them all in addition to the CIDESCO practical exam. Failing any two exams in a row will result in the student being placed under academic probation with The Esthetic Institute. If a student is on academic probation, the student must pass the following unit exam, or will leave the CIDESCO programme. A passing grade on any unit test is 70%. A student that has been

Updated Feb. 5, 2018

removed from the CIDESCO programme forfeits all CIDESCO tuition and fees. Any acquired student aid or student loans will still need to be repaid by the student. The final exam will consist of a full-day practical exam in the spa as well as a theory exam, administered by an international CIDESCO examiner, assisted by your teacher and teaching assistants. The exam will cover the core subjects covered during the school term. The ‘mock exam’ is a practice exam that is conducted by the teacher in advance of the fianl exam, and it’s purpose is to show the students where they still need practice, and to show the students what to expect during the final exam. The mock exam does not count toward the CIDESCO mark, but is a very valuable experience, and may be used to establish qualification for an Esthetic Institute certificate should the student not initially pass the CIDESCO final. Students will be given a ‘pass’ or ‘fail’ mark for the final exams, at the sole discretion of the international examiner. If a student fails the exam, they may apply at any CIDESCO school to sit for the exam again. A student may sit for the final exam a maximum of three times. III.


Uniform Esthetic Institute requires that students maintain the uniform requirements that are expected by CIDESCO and your international CIDESCO examiner, and will be part of your final exam mark. Students are expected to maintain impeccable uniform standards at all times. Students will pick-up their jacket, and other supplies, before the first day of class (see “Academic Calendar”). Esthetic Institute will provide part of the uniform, and students will be responsible for completing their uniform. Students are expected to check the status their uniform throughout the day. In addition to attire and appearance, students should ensure that they keep impeccable personal hygiene. ATTIRE White lab jacket - Provided by Esthetic Institute (see ‘Academic Calendar’) - Must appear clean, smooth and pressed. - If you stain your jacket noticably, you will be expected to purchase a new one from Esthetic Institute. PLEASE BE PREPARED TO PURCHASE A NEW JACKET IF REQUIRED. White trousers - Machine-washable in warm water. - Must meet the student’s ankles when standing, but not touch the ground. - Must appear clean, smooth and ironed. - We recommend well-fitting“scrub” pants, such a those worn by nurses; Polyester is recommended over cotton, because it doesn’t crease or stain as easily; leggings and tight styles are not permitted. - If you stain your trousers to the point that it cannot be corrected, you will be expected to purchase new ones. PLEASE BE PREPARED. White shoes - Must completely cover toes and foot, including the heel. - Preferably no laces, for safety. - Must have a completely rubber sole. - No other colour but white should be noticable. Updated Feb. 5, 2018

Socks HAIR -

We recommend investing in a good-quality, supportive shoes. Approproiate styles would be loafers, support shoes, walking shoes, nursing shoes. Style should look professional. No ‘crocs’, boots, or other overly-casual footwear. Uniform shoes will not be worn outside. Lockers will be provided. All-white socks. Nude or white nylon stockings. Must cover all skin that shows below student’s trouser cuff when standing and sitting.

Short hair should be attractively styled in a professional manner. Longer hair must be pulled back into a smooth, controlled, professional style, without flyaways or loose pieces. - Hairstyle must not touch the student’s shoulders (including “ponytails”). - “Bangs” (“fringe”) below the student’s eyebrows must be pinned to the side. - Stray hairs and layers must be pinned back at all times. - Hairstyling aids must match the student’s hair colour, and be unobtrusive. - Appropriate styles would be short ponytails, braids, neat buns, and “up-do’s” that abide by these guidelines. JEWELLERY - Students may wear jewellery in class if they want to, but it should compliment the tidy and conservative look of the student uniform. - Examples of appropriate jewellry for students would be: Small stud earrings Small hoop earrings Short necklace with a small charm Short string of pearls Conservative watch Wedding rings Small nose stud - Avoid braclets and decorative rings. - No jewellery that jingles or makes noise. - Multiple facial piercings are discouraged. *please note that jewellery may not be worn during much of the spa work, including watches, wedding rings, and facial piercings, because of the electrical equipment used and for hygiene. If you wear jewellry to school, please be prepared to remove it and store it in your locker. If you have metal piercing that you cannot removed, please contact us immediately. MAKEUP - Makeup is required for students. - Students should wear under-eye concealer, foundation, mascara, blush, lip gloss/stick. Other products would be entirely optional. - Natural, traditional look. Student should keep to neutrals and soft colours. - No bright colours, dark eyes\lips, or heavy contouring. NAILS - Students are expected to keep nails and cuticles well-groomed. - Short nails are required for client comfort and hygiene. No more than 2mm growth. Updated Feb. 5, 2018



Nail colour may be worn as long as it is not succeptible to nail polish remover and must be kept in impeccable condition at all times. This type of nail colour requires at least bi-weekly appointments with a technician to maintain one’s appearance at a professional level. If that is not possible for you, you should keep your nails bare. In lieu of nail colour, nails may be buffed to a shine and kept bare, which is recommeded. For the final exam, nails and culticles must be groomed, very short, and kept bare.

*Be aware that students should not wear ANY nail product for the first three weeks of class in order to fully participate in the manicure unit. Privacy The majority of students are adults under the law, therefore a student’s financial, academic and disciplinary standing with Esthetic Institute will be discussed only with the student, CIDESCO respresentatives, and pertinent Esthetic Insititute staff. Inquiries from family, spouses, etc. will not be addressed. Exceptions to this policy are: If a third party has supplied their financial information to Esthetic Institute (a credit card number, for example), that financial information may be discussed with the third party, however it does not entitle the third party to other information. If a student provides an Esthetic Institute staff member to a potential employer as a reference, it implies that the student gives permission for their academic and disciplinary record to be disclosed to the potential employer. Missed/ Sick Days Students are required to attend all classes and spa shifts. A student cannot be granted hours toward their required total unless they are participating, therefore absenteeism jepardizes the student’s ability to complete their hours on time. Every minute counts. Not all of the information covered in class is in the textbooks or lecture slides, and so attending classes is also improtant so that students have all the information they need. Missing a spa shift inconveniences the clients, the spa, and the colleagues who had to cover for the missing student. Students will be in close, personal contact with the public, some of whom may be medically compromised. For all of these reasons students should do their best to keep themselves in good health with adequate sleep, nutrition, and up-to-date vaccines. Students will not be allowed to serve clients in the spa until they have been given a demonstration and have had practice in a particular skill. Therefore, it is in the student’s best interest to attend all classes and spa shifts. Any missed class time will only be excused in cases of serious, contagious illness or emergency, and the student must contact the school as soon as they know they will not/should not attend a class. Medical documentation will be provided by the student. Unexcused absenses will result in a warning being entered into the student’s file. Excused absenses, which must be accepted by the educator, will not result in a warning, but will still be detrimental to the student’s accumulated hours.

Updated Feb. 5, 2018

If you foresee any reason why you may not be able to reliably be in class on time, every day, please contact us immediately. Classroom Guidelines -



Students are expected to be in the lecture hall by 8:00am, be prepared for class, and in full uniform. There will be a break roughly every 1.75 hours. Cellular phones and smart watches are prohibited in all classrooms and common areas, except for certain class exercises. Cell phones should be left in the student’s locker, on slient or turned off. Students are expected to give their full attention to their educator in class and may check messages, at their locker, in a break. The CIDESCO projects do require student to take pictures of their case studies, and cell phone usage will be permitted for this purpose only. Students will take notes by hand or may take digital notes on a tablet or laptop. These devices may also be used for project research, and are not to be used outside of the CIDESCO programme lecture hall. Students are limited to using such devices for school business, are should refrain from accessing their social media accounts or entertainment. Permission must be acquired before any recordings are made during class time (ie. voice recordings, demonstrations, etc.). Internet, texting, email, and app use during class or spa time is probibited. Students can check messages at their lockers during their breaks. Food is not permitted in the lecture hall or spa. Food is only to be stored/eaten in the lunch/bistro area. Beverages are permitted in the lecture hall, but ot in the spa. Bring relevant textbooks, pen/pencil, notebook/notes, lunch/waterbottle/travelmug, and a combination lock for a locker. Food/beverages should not be stored in lockers overnight. Lunches may be stored in the refrigerator overnight, if needed, but students should not store food or personal effects at the school. Lockers will be periodically inspected.

Disciplinary action Students are expected to act with professionalism and decorum at all times, and disciplinary action will be taken if a student behaves unprofessionally. Written warnings will be entered into the student’s academic record, which may be divulged to CIDESCO, the government of Alberta, or potential employers. Warnings will not be removed from the student’s record once added. Written warnings may be entered into your academic record for reasons such as: Lateness Gossip Missing class Missing a spa shift Not adhering to uniform standards Disregarding Esthetic Institute policies Disregarding instructions from teachers and teaching assistants Updated Feb. 5, 2018

Carelessness with client information Strong language/swearing Etc. Students may be expelled from the Esthetic Institute for reasons such as: Cheating Bullying Theft Divulging confidential conversations or information Plagarism Vandalism Being under the influence of drugs or alcohol Bilegerant behavior Disrespecting staff, spa clients, or students Purpetrating sexual harassment Failing a unit test while on academic probation Multiple written warnings The government of Alberta requires The Esthetic Institute to withdraw a student from this programme if it appears that they will not be able to complete their required hours for any reason. IV.


CIDESCO Programme Grades & Exam Retakes Final grades in the CIDESCO programme are issued as pass/fail only, and are at the sole discretion of an international examiner representing CIDESCO. If a student does not pass either the theory or practical portion of the CIDESCO exam, the student will not be granted a certificate of examination by CIDESCO, nor may they begin their 600 hours toward their final diploma, but may sit with the next examination group for the portion of the exam that was not passed in order to obtain a ‘pass’ mark. The student may also apply to any international CIDESCO-approved school to join an examination group to re-take the final exam. The student may sit for the CIDESCO exam a maximum of three times. If the student does not achieve a ‘pass’ mark from CIDESCO after exhausting the maximum allowed re-takes, The Esthetic Institute has no jurisdiction to appeal the appeal the mark. Students may re-take any bi-weekly unit exams that are required to achieve a school-issued certificate in Esthetics if so required for graduation, in lieu of a ‘pass’ mark in the CIDESCO final exam. A student may sit for a retake of any require subject a maximum of 3 times. Such exams are largely multiple-choicestyle exams are and therefore not susceptible to subjective marking practices. Student Appeals Policy A student (appellant) may appeal any grade for an assignment that contribute to the final grade. Appeals of both failing and passing grades may be considered. During the course of the CIDESCO programme, the Case Studies Final Project falls under this jurisdiction, however the CIDESCO

Updated Feb. 5, 2018

international examiner is permitted to supersede the mark of the Case Studies Final Project if he/she disagrees with the mark that was issued by the educator. The appellant must follow the procedures outlined in the appropriate section of this document. If the appeal is misdirected, the school administrator in receipt of the appeal shall redirect the appeal to the School Education Director. The appeal of a Final Project grade and subsequent remarking, if appropriate, shall result in one of three possible outcomes: 1. the grade remains the same 2. the grade is raised 3. the grade is lowered. Appeals on Substantive Grounds An appeal for the assignment of grades on substantive grounds can be made when: 1. an appellant believes a grade to coursework was assigned on some basis other than academic achievement. 2. the evaluation standards applied to the assignment of the grade are unreasonable. Step One – Request for an Informal Review by Principal Educator of Programme The appellant must request an informal review of the assigned grade with the principal educator. This request must be made within thirty (30) days of receiving the grade. The Principal Educator can: 1. remark the coursework in question and assign an outcome as described above; 2. decline to proceed if sufficient grounds have not been established. The Principal educator must discuss the matter with the appellant and provide a decision, in writing, to the appellant within ten (10) business days of receiving the informal review request. Step Two – Appeal to Education Director An Appellant who is not satisfied with the Step One decision may appeal in writing to the Education Director within thirty (30) days of receiving the Step One decision. The appeal must be in writing, specify the reasons for making a further appeal and include all additional information or documentation the Appellant wishes to be considered. The Education Director can: 1. remark the coursework in question and assign an outcome 2. arrange to have the coursework remarked by an alternate competent marker 3. decline to proceed if sufficient grounds have not been established.

Updated Feb. 5, 2018

The Education Director must discuss the matter with the appellant and provide a decision, in writing, to the appellant within ten (10) business days of receiving the Step Two appeal request. An appellant may also appeal being expelled from the programme, which may be due to a number of reasons outlined in the student handbook. An appeal for being expelled from the programme can be made when: 1. an appellant believes they unfairly at risk from being expelled from the programme Step One – Appeal to Education Director An Appellant who has been advised from the Principal Educator via written notification that they are at risk of being expelled from the programme may appeal in writing to the Education Director within ten (10) days of receiving notice. The appeal must be in writing, specify the reasons for making a further appeal and include all additional information or documentation the Appellant wishes to be considered. A meeting will then be set up with the Education Director within five (5) days to discuss whether or not the student is permitted to stay in the programme. Each case will be reviewed individually and will ultimately be up to the Education Director whether or not the student remains at risk for being expelled.



Admission Requirements For International Students Applicants to the CIDESCO programme are required to have completed secondary school, including Grade 10 mathematics and Grade 12 English and must be over the age of 18. While there are no other specific academic pre-requisites, biology, chemistry, and electrical physics will be featured strongly in this programme, therefore an adequate background in these subjects would be an asset to students. 1. In order to be accepted into the program, the student must provide us with all of the following: A) Students must formally submit an application to the International Diploma Programme. B) Within the application, students will be asked to complete an essay discussing what attracts them to The Esthetic Institute’s CIDESCO programme, and the traits they possess that will help them to excel. Students must discuss what they expect the program to be like and what they hope to learn from it. The essay must be written in their own hand print or hand writing. C) A sponsorship letter or official documentation indicating that they are able to pay for the program and their living expenses while enrolled in the course. D) Evidence of proficiency in English (written and verbal) E) Education records of high school and/or post-secondary education completed.

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The Esthetic Institute conducts all classes in English and does not have the capacity to offer language assistance. Students must be proficient enough to participate in classes, study, communicate with students, educators, and clients, write client notes and essays, as well as be examined in English without assistance. Please note that international students are personally and solely responsible for acquiring any required visas to study in Canada. 2. International students must complete a one hour personal interview via Skype session with the diploma programme director. At this time, they will also go through a detailed orientation regarding the structure of the program, fees required, and refund policies. 3. In order to assess applicant’s English proficiency, a TOEFL (Test of English as a Foreign Language) exam is required to be completed by the applicant in their home country with final scores submitted to TEI for consideration. Acceptable TOEFL scores required for admission to TEI are:

Required score

Type of TOEFL Test

Score Range


TOEFL PBT (Paper Based Test)

310 – 677 range


TOEFL CBT (Computer Based Test)

0 – 300 range


TOEFL IBT (Internet Based Test)

0 – 120 range

4. Students are required to pay a $35.00 application processing fee. 5. Students are required to secure their own living accommodations as TEI does not support campus housing. 6. The Esthetic Institute does not provide Health Care Insurance. Students are strongly encouraged to obtain personal health care insurance from their home country prior to arrival in Canada. IMPORTANT International students graduating from The Esthetic Institute are not eligible for the Post Graduate work Permit Program.

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Student Advisor The Esthetic Institute (TEI) has a full-time student adviser on campus to discuss any questions or concerns regarding the academic programmes we offer. Students are invited to speak directly to the student adviser or may submit a confidential evaluation form should a situation arise that requires resolution. In addition, the education school director is also available to assist both the student and adviser should additional support or action be required. The student adviser is available during regular school business hours of Monday to Friday, 9am to 5pm. Cheryl Newton, Student Advisor 403.263.2204 ext 232 Tuition fees and refunds A. Self Funded Students For students who choose to pay their own tuition (self fund), TEI requires a $2500 non-refundable deposit. This deposit is used to purchase all required textbooks, student kits and uniforms that are required to begin the program. Students may work out a payment plan with TEI from the time of acceptance to the start date of their programme. All fees are due on the official first day of the program for International Students. TEI always provides a formal letter of acceptance to students, which outlines all particulars including the start and end dates, total tuition fees, etc for the programme. B. Refund Policy Refunds will only be issued to the entity which made the original payment and in the original payment form, as outlined by the Alberta Private Vocational Training Act (PVT ACT): Refund and Retention of Fees Before Training Begins : 16(1) If a student terminates a student contract before the vocational training begins, the licensee is entitled to retain any registration fee that has been paid, regardless of who paid it. (2) The licensee shall refund any registration fees that have been paid if (a) a licensee terminates a student contract before the vocational training begins, or (b) subject to subsection (1), the vocational training does not begin on the commencement date set out in the student contract. (3) The licensee shall refund any tuition fee that it has accepted pursuant to section 14(2.1) if the student contract is terminated before the vocational training begins.

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Refund of Tuition - After Training Begins 17(1) If a student contract is terminated after the vocational training begins, the licensee is entitled to the following amounts of the tuition fees: (a) when 10% or less of the vocational training has been provided, 25% of the tuition fees; (b) when more than 10% but 50% or less of the vocational training has been provided, 60% of the tuition fees; (c) when more than 50% of the vocational training has been provided, 100% of the tuition fees. (2) If a licensee has received tuition fees in excess of the amount that the licensee is entitled to under subsection (1), the licensee must refund the excess amount

Health insurance The Esthetic Institute does not provide health insurance. Please ensure that you have adequate medical insurance from your home country before arriving to Canada. You may also be eligible for Alberta Health Care for the duration of your stay. Please click on the link below for more information:

Newcomers to Calgary, Alberta Arriving in a new city can be overwhelming. In Calgary, there are many resources and services to assist newcomers, community organizations to help you get settled, and immigrant serving agencies who can help if you’re new to Canada. Please use the websites below for more information:

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Resources for international students Students are required to secure their own living accommodations as The Esthetic Institute does not provide campus housing. There are many Homestay programs offered in the City of Calgary where international students can live as part of a family in a community while they complete their studies for a monthly fee. It is the student’s responsibility to contact a Homestay program to make their own living arrangements.

Please use the websites below to apply for a Homestay program:

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Profile for The Esthetic Institute Training Center

Tei student handbook 2018  

Tei student handbook 2018