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2018 CIDESCO Student Guidelines


Facilities and weather Location Parking Public transit Weather in Calgary


Academics Academic calendar Curriculum Required hours Earn & Learn programme Models & spa clients Workload Examinations & academic probation


School standards & expectations Uniform Privacy Missed/sick days Class guidelines Disciplinary action

The information contained herein is subject to change and/or may be added to without notice. This handbook will be reviewed on the first day of class.



Location The south campus of Esthetic Institute Training Centre will be located at 4110 - 7005 Fairmount Drive SE. There is also a north campus, but all CIDESCO classes will be held at the south campus. Esthetic Institute Training Centre is part of Beauty Depot Enterprises, located in the same building. Beauty Depot is an esthetics and spa supply distributor, open to liscenced beauty/spa professionals and industry students only. Esthetic Institute has it’s own entrance and facilities, and CIDESCO classes are held on the second floor. Please do not inquire about your CIDESCO classes in Beauty Depot. The CIDESCO school is not wheelchair accessible, and is accessed by stairs only. Parking A parking pass may be required to park in the lot for more than 3 hours, and students will acquire their parking pass on the the first morning of class. If required, the parking pass must be clearly visibly to security staff. If security staff do not see your parking pass, you may be ticketed and fined by the landlord or Calgary Parking Authority, and you will not be allowed to park in the lot until the fine is paid. If you park in the lot with unpaid fines due, your car will be towed. Other parking restrictions may be in place, of which you will be informed on the first day of class. The ‘rush hour’ in Calgary is usually from 7:30am to 9:00am and 4:00pm to 6:00pm. During these times, the major roads and freeways will be very congested. Stormy weather, icy conditions, and road accidents may further delay your trip, and you are expected to monitor the road conditions via internet, televsion, or radio and adjust your travel schedule so that you can drive safely and be on time for class whatever the driving conditions. Public Transit The Light Rapid Transit (LRT) Chinook Station is on 61st Ave. SW, which is a few minutes bus ride north of the school. From there , the #136 bus leaves the Chinook LRT station and can drop you at a stop #7276, just before the Glenmore Trail underpass. From this bus stop, it is another 5 minute walk to the school. Please visit to plan your transit route. Train stations can be very busy during the morning and afternoon rush hours. You may have to wait to board an LRT train at some stations. It is strongly recommended that you practice your public tranist route at least once before the start of classes so that you are not late. Snow storms may delay the transit buses, and you are expected to make the appropriate changes to your travel schedule during inclement weather to be on time for classes. Weather in Calgary Be prepared to be outside in very cold weather for an extended period of time if you’re taking public transit during the fall, winter, and early spring. The weather in southern Alberta is extremely variable from day to day, and from year to year. Temperatures in the winter will range from just above freezing to -30 degrees Celcius, while summer temperatures can soar to 30 degrees or more. Snow and thunder

storms are common. Southern Alberta is also known to be windy. It is imperative that you monitor the weather forecast and wear appropriate winter attire when outside to stay comfortable and safe. The coldest weather is usually from November to March, but it is possible to have very cold or snowy weather much earlier or later than this. For more information about the weather in Calgary, visit “There is no bad weather, just inappropriate clothing.” – English proverb II.


Academic Calendar THEORY WEEKS

In class 8am-4pm on Mon-Thu AND either Fri or Sat. Additional spa shifts available on Wed evening for extra hours.


In the spa either 8am-4pm Mon/Wed/Fri OR 2pm-8pm Tue/Thu and 8am-4pm Sat. Additional spa shift available for extra hours.

Students should also be prepared to sign-up for additional spa shifts on a regular basis to complete their required hours on time. Please make note of the following important dates (subject to change): Feb. 8th, 2018 Feb. 12th Feb. 12th Feb. 19th Apr. 2nd May 21st July 2nd Aug. 6th Sept. 3rd Oct. 8th Oct. 15th-17th (tentative) Nov. 8th-10th (tentative)

Uniform, textbook, and reading list pick-up First day of lectures Tuition and fees due by 8:00am Family Day – no classes Good Friday Observed – no classes Victoria Day – no classes Canada Day observed – no classes Heritage Day – school closed Labour Day – school closed Thanksgiving – school closed Mock exams Trem papers due CIDESCO final exams

Curriculum The programme will involve a combination of: Lectures & class exercises Demonstrations Term paper Practice on fellow students Practice on models brought by the students Experience working with clients, scheduled by the school and by the students Exams

The course curriculum includes core subjects that will be directly tested by CIDESCO, as well as additional subjects that the student participate in to give them additional skills for offer employers. CORE CIDESCO SUBJECTS


Hygiene Contraindications Anatomy Organic Chemistry Electrical Physics Cellular Biology Microbiology Cosmetic Ingredients Metabolism Nutrition Manicure Pedicure Brow shaping Waxing Facial Analysis Basic Facial Advanced Facial Day Makeup Glamour Makeup Brow & Lash Tinting Body Analysis Body Treatments Advanced Body Treatments Massage Professionalism Bookeeping basics

Lash Perming Advanced Pedicure LCN Pedique Enzyme & Chemical Peels Microdermabration

Required Hours CIDESCO and the Government of Alberta both require that students complete 1200 hours in 39 weeks in this programme in order to graduate. The majority of class and spa acitvities will count toward this total, and the course has been structured so that the student can attain their required hours if they take advantage of what is available to them. Students should attend all classes. While the Esthetic Institute CIDESCO Spa is open to the public, we cannot guarantee how many clients will book with students, and so the onus is on the student to ensure that they take advantage of the hours available to them. This might mean that a students recruit clients themselves. It is imperative that the student take ownership of their hours to ensure that they are completed. CIDESCO also requires 600 hours of employment after passing the final exam. Once this is completed, students will be sent their certificate by CIDESCO. Students have 2 years from the final exam date to obtain 600 hours of employment in the industry and apply for your certification by CIDESCO, however if

one obtains full-time employment, this is attainable in a few months. Details of emplyment requirements toward the 600 required hours will be reviewed in class. Models and Spa Clients Students will first practice skills on other students in class. A “model” is the first person on whom a student will perform a service other than a fellow student, and students are responsible for recruiting their own models. Often, a model is a friend, aquaintance, or family member of the student, but if a student is not from the Calgary area, the school has a list of individuals who are willing to model for outof-town students. If the model list does not fill a student’s model requirements, other methods to recruit models include Facebook, Craig’s List, Kijiji, community notice boards, and through family, friends, and aquaitances. Students will be assigned a time to bring in a model during the weekly spa day, on whom the student will practice their most recently learned skill. It is up to the student to ensure that models are not medically or otherwise disqualified to receive the service. Model requirements will be reviewed in class. After practicing on a model, students will gain more experience working with “clients” in the spa. Spa clients will pay a special rate to have a student serve them instead of a certified esthetician. Clients will be members of the public who schedule appointments with the spa, or may be individuals that you have recruited yourself. Since we cannot guarantee how many of the public will book appointments, students will likely be required to recruit some clients themselves. There will be important guidelines regarding model and client recruitment, which will be reviewed on the first day of class. Workload The primary goal of this course is to have students pass the CIDESCO final exam. It is a challenging exam that speaks to the professionalism and determination of the candidate. A ‘pass’ suggests that the student has achieved the top level of performance in esthetics globally and is a worthy applicant at the best spas in 33 countries. The curriculum is in-depth and delivered at a very brisk pace. Students are expected to come prepared for lectures and ready to serve models and clients every day. Students should continually review material to prepare for unit tests, clients, and exams. This will result in the student spending AT LEAST 20 hours studying outside of class time per week in order to achieve satisfactory marks and be prepared for spa shifts.

TO ACCOMODATE THE HEAVY SCHEDULE, IT IS STRONGLY RECOMMENDED THAT STUDENTS NOT MAKE PERSONAL PLANS DURING THE TERM UNTIL THE SPA SCHEDULE HAS BEEN DISTRIBUTED AND UNTIL THE STUDENT HAS ADAPTED TO THE DEMANDING SCHEDULE. THIS INCLUDES JOBS, FAMILY OBLIGATIONS, FRIENDS, ETC. STUDENT ABSENCES WILL NOT BE EXCUSED FOR SUCH REASONS. Examinations & Academic Probation There will be frequent exams covering core subject units. These tests are designed to ensure students understand the theory behind the services being performed, and prepare you for the CIDESCO final exam. Failing any three exams will result in the student being placed under academic probation with Esthetic Institute. If a student is on academic probation, the student must pass all following unit exams, or will leave the CIDESCO programme. A passing grade on any unit test is 70%. A student that has been

removed from the CIDESCO programme forfeits all CIDESCO tuition and fees, however academic credits may be granted toward other Esthetic Institute courses. Any acquired student aid or student loans will still need to be repaid by the student. The final exam will consist of a full-day practical exam in the spa as well as a theory exam, administered by an international CIDESCO examiner, assisted by your teacher and spa helpers. The exam will cover the core subjects covered during the school term. The ‘mock exam’ is a practice exam that is conducted by the teacher, and it’s purpose is to show the students where they still need practice, and to show the students what to expect during the final exam. The mock exam does not count toward the final mark, but is a very valuable experience. Students will be given a ‘pass’ or ‘fail’ mark for the final exams, at the sole discretion of the international examiner. If a student fails the exam, they may apply at any CIDESCO school to sit for the exam again. A student may sit for the final exam a maximum of three times. III.


Uniform Esthetic Institute requires that students maintain the uniform requirements that are expected by CIDESCO and your international CIDESCO examiner, and will be part of your final exam mark. Students are expected to maintain impeccable uniform standards at all times. Students will pick-up their jacket, and other supplies, before the first day of class (see “Academic Calendar”). Esthetic Institute will provide part of the uniform, and students will be responsible for completing their uniform. Students are expected to check the status their uniform throughout the day. In addition to attire and appearance, students should ensure that they keep impeccable personal hygiene. ATTIRE White lab jacket - Provided by Esthetic Institute (see ‘Academic Calendar’) - Must appear clean, smooth and pressed. - If you stain your jacket noticably, you will be expected to purchase a new one from Esthetic Institute. PLEASE BE PREPARED TO PURCHASE A NEW JACKET IF REQUIRED. White trousers - Machine-washable in warm water. - Must meet the student’s ankles when standing, but not touch the ground. - Must appear clean, smooth and ironed. - We recommend polyester “scrub” pants; Polyester is recommended over cotton, because it doesn’t crease or stain as easily. - If you stain your trousers to the point that it cannot be corrected, you will be expected to purchase new ones. PLEASE BE PREPARED. White shoes - Must completely cover toes and foot, including the heel. - Preferably no laces, for safety. - Must have a completely rubber sole. - No other colour but white should be noticable. - We recommend investing in a good-quality, supportive shoes. - Approproiate styles would be loafers, support shoes, walking shoes, nursing shoes. Style

Socks HAIR -

should look professional. No ‘crocs’, boots, or other overly-casual footwear. Uniform shoes will not be worn outside. Lockers will be provided. All-white socks. Nude or white nylon stockings. Must cover all skin that shows below student’s trouser cuff when standing and sitting.

Short hair should be attractively styled in a professional manner. Longer hair must be pulled back into a smooth, controlled, professional style, without flyaways or loose pieces. - Hairtyle must not touch the student’s shoulders (including “ponytails”). - “Bangs” (“fringe”) below the student’s eyebrows must be pinned to the side. - Stray hairs and layers must be pinned back at all times. - Hairstyling aids must match the student’s hair colour, and be unobtrusive. - Appropriate styles would be short ponytails, braids, neat buns, and “up-do’s” that abide by these guidelines. JEWELLERY - Students may wear jewellery in class if they want to, but it should compliment the tidy and conservative look of the student uniform. - Examples of appropriate jewellry for students would be: Small stud earrings Small hoop earrings Short necklace with a small charm Short string of pearls Conservative watch Wedding rings Small nose stud - Avoid braclets and decorative rings. - No jewellery that jingles or makes noise. - Multiple facial piercings are discouraged. *please note that jewellery may not be worn during much of the spa work, including watches, wedding rings, and facial piercings, because of the electrical equipment used and for hygiene. If you wear jewellry to school, please be prepared to remove it and store it in your locker. If you have metal piercing that you cannot removed, please contact us immediately. MAKEUP - Light, fresh makeup is required for students. - Students should wear under-eye concealer, a light foundation, mascara, blush, lip gloss/stick. Other products would be entirely optional. - Natural look. Student should keep to neutrals and soft colours. - No bright colours, dark eyes\lips, or heavy contouring. NAILS - Students are expected to keep nails and cuticles well-groomed. - Short nails are required for client comfort and hygiene. No more than 1mm growth. - Nail colour may be worn as long as it is not succeptible to nail polish remover and must be kept in impeccable condition at all times. This type of nail colour requires at least bi-weekly


appointments with a technician to maintain one’s appearance at a professional level. If that is not possible for you, you should keep your nails bare. In lieu of nail colour, nails may be buffed to a shine and kept bare, which is recommeded. For the final exam, nails and culticles must be groomed, short, and kept bare.

*Be aware that students should not wear ANY nail product for the first three weeks of class in order to fully participate in the manicure unit. Privacy The majority of students are adults under the law, therefore a student’s financial, academic and disciplinary standing with Esthetic Institute will be discussed only with the student, CIDESCO respresentatives, and pertinent Esthetic Insititute staff. Inquiries from family, spouses, etc. will not be addressed. Exceptions to this policy are: If a third party has supplied their financial information to Esthetic Institute (a credit card number, for example), that financial information may be discussed with the third party, however it does not entitle the third party to other information. If a student provides an Esthetic Institute staff member to a potential employer as a reference, it implies that the student gives permission for their academic and disciplinary record to be disclosed to the potential employer. Missed/ Sick Days Students are required to attend all classes and spa shifts. A student cannot be granted hours toward their required total unless they are participating, therefore absenteeism jepardizes the student’s ability to complete their hours on time. Every minute counts. Not all of the information covered in class is in the textbooks, and so attending classes is also improtant so that students have all the information they need. Missing a spa shift inconveniences the clients, the spa, and the colleagues who had to cover for the missing student. Students will be in close, personal contact with the public, some of whom may be medically compromised. For all of these reasons students should do their best to keep themselves in good health with adequate sleep, nutrition, and up-to-date vaccines. Students will not be allowed to serve clients in the spa until they have been given a demonstration and have had practice in a particular skill. Therefore, it is in the student’s best interest to attend all classes and spa shifts. Any missed class time will only be excused in cases of serious, contagious illness or emergency, and the student must contact the school as soon as they know they will not/should not attend a class. Medical documentation will be provided by the student. Unexcused absenses will result in a warning being entered into the student’s file. Excused absenses, which must be accepted by the educator, will not result in a warning, but will still be detrimental to the student’s accumulated hours. If you foresee any reason why you may not be able to reliably be in class on time, every day, please contact us immediately.

Classroom Guidelines -


Students are expected to be in the lecture hall by 8:00am, be prepared for class, and in full uniform. There will be a break roughly every 1.75 hours. Cellular phones and internet access are prohibited in the lecture hall, spa, or lounge, except for certain class exercises. These should be left in a locker or left at home. Students are expected to give their full attention to their educator and may check messages at their locker in a break. Students will take notes by hand or may take digital notes. Permission must be acquired before any recordings are made during class time (ie. voice recordings, demonstrations, etc.). Internet, texting, email, and app use during class or spa time is probibited. Students can check messages at their lockers during their breaks. Food is not permitted in the lecture hall or spa. Food is only to be stored/eaten in the lunch/bistro area. Beverages are permitted in the lecture hall. Bring relevant textbooks, pen/pencil, notebook/notes, lunch/waterbottle/travelmug, and a combination lock for a locker. Food/beverages should not be stored in lockers overnight. Lunches may be stored in the refrigerator if needed. Lockers will be periodically inspected.

Disciplinary action Students are expected to act with professionalism and decorum at all times, and disciplinary action will be taken if a student behaves unprofessionally. Written warnings will be entered into the student’s academic record. Warnings will not be removed from the student’s record once added. Written warnings may be administered to students for reasons such as: Lateness Gossip Missing class Missing a spa shift Not adhering to the uniform Disregarding Esthetic Institute policies Disregarding instructions from teachers and teaching assistants Carelessness with client information Strong language/swearing Etc. Students may be expelled from the Esthetic Institute for reasons such as: Cheating Bullying Theft Divulging confidential conversations or information Plagarism

Vandalism Being under the influence of drugs or alcohol Bilegerant behavior Disrespecting staff, spa clients, or students Purpetrating sexual harassment Failing a unit test while on academic probation Multiple written warnings

Tei student handbook 2018