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Bold plans reach impact—

new programs, innovative service, champions for nonprofits in metro Chicago

Executive Service Corps of Chicago

2011 Annual Report

ESC enhances the overall impact of Chicago area nonprofits through professional, affordable consulting services enabling them to better meet the needs of those they serve.

Award-winning Professional Development

ESC cares about the clients we serve, we care about the causes they support, and we care about the people they help. Our highly experienced and professionally trained volunteers equip our client organizations with leadership, managment, and governance skills critical for their health, growth, and sustainability.

300 Experienced, Professional Consultants

Collaborative, Innovative Services

History ESC was founded in 1978 by a group of civic-minded Chicago corporate leaders who wanted opportunities for themselves and their peers to “give back” to the community. Growing out of the Chicago Community Trust’s Life Options Program and with support from Chicago United and the United Way of Metropolitan Chicago, these founders recognized that by engaging their vast knowledge, skills, and experience, they could strengthen nonprofits. As a result nonprofits would be better equipped to serve the people and communities of metropolitan Chicago.

Vision Steps Toward Growth in 2012 2011—A Year of Inspired

2011 was a year of intense energy and great strides—advances that inspired a bold, shared vision of the future and consensus on the aggressive action steps required to reach it. At the beginning of the year, ESC engaged in a period of self-assessment, deliberation, and transition. Nonprofits struggled in an environment of unusually deep and lingering economic stress, facing a decrease in resources even as demand for critical service was increasing. The ESC mission to help was needed as never before. We recognized that ESC could not remain static; we needed to adjust our leadership, management, structure, governance, and operating style to fit the changing circumstances affecting all nonprofits. By mid-year, our analysis resulted in Board adoption of a carefully formulated Growth Plan. ESC’s Growth Plan strategies and measurable tactics are transforming the organization, making ESC services more accessible and valuable to nonprofits and public agencies serving the community. In 2011, ESC consultants worked with 177 nonprofit organizations in 185 client engagements, helping them to find lasting, affordable solutions and tools for leadership, management, and service. In 2012, ESC will continue to deliver core services, including Strategic Planning, Board Development, Transition Management, Interim Executive Director Placement, and Leadership and Team Coaching. As part of its transformative process and in response to emerging trends, ESC is building innovative new services in such needed areas as mergers and consolidation, partnerships and joint ventures and alternative sources of income. We welcome your encouragement and feedback on every forward step. Walk with us in 2012. The heartbeat of this organization, its energy and advocacy for nonprofit services and the hundreds of thousands of people who rely on them, grows stronger with each individual commitment at every level of involvement. Inside this report, you’ll find the strides already taken, the path ahead, and the many dedicated people and agencies joining the movement toward extraordinary nonprofit and public service for all.

Kristina Van Liew Chair

Michael P. Mulqueen Chair Designate

Pamela Wilcox

President & CEO

2011 Success Stories and Nonprofits Social & Human Services 36 organizations…20%

Adoptions Unlimited American Red Cross of Greater Chicago Association House of Chicago Bethel New Life Cambodian Association of Illinois Career Place Casa Central Catholic Charities Chicago Chesed Fund Chicago Commons Association Chinese American Service League Christian Outreach of Lutherans (COOL) Claretian Associates Cleanslate Chicago—The Cara Program Community Renewal Society El Hogar del Niño El Valor Erie Neighborhood House Family Rescue HACES Howard Area Community Center Hyde Park Neighborhood Club Interfaith Community Partners La Casa Norte Lakeview Pantry Life Enrichment Fund of the Levy Center Love INC. Mano a Mano Neighborhood Housing Services of Chicago Onward Neighborhood House Our Children’s Homestead Residents for Effective Shelter Transitions (REST) Restoring the Path Teen Living Programs The Voices and Faces Project YWCA Metropolitan Chicago

Civic, Advocacy & Philanthropy

Health, Mental Health & Supportive Services

AARP Illinois Anti-Defamation League—Greater Chicago/ Upper Midwest Chicago Committee on Minorities in Large Law Firms Chicago Urban League Green City Market Honor Flight Chicago Illinois Coalition Immigrant & Refugee Rights Illinois CPA Society & Foundation Illinois Hispanic Chamber of Commerce The Jane Goodall Institute—Illinois Lake County Community Foundation Lakeside Community Development Corporation Latino Policy Forum Legal Assistance Foundation of Chicago Metropolitan Tenants Organization National Black MBA Association NGEN—Independent Sector Openlands Project Organization of the North East (ONE) Parkways Foundation Rebuilding Exchange Resolution System Institute Rogers Park Business Alliance Spanish Coalition for Housing Springboard Foundation Structural Engineers Association of Illinois The Renaissance Collaborative The Woodlawn Organization Tooling and Manufacturing Association United Way of Metropolitan Chicago West Humboldt Park Family and Community Development Council YNPN Chicago (Young Nonprofit Professionals Network)

A Safe Place Abraham Low Self Help Systems Alzheimer’s Association—Greater Illinois Chapter American College of Surgeons Aspire, Inc Belle Center of Chicago Community Counseling Centers of Chicago CREW Easter Seals Metropolitan Chicago EdgeAlliance Esperanza Community Services Facing Forward to End Homelessness Family Christian Health Center Franciscan Outreach Association Goldie’s Place Good News Partners Health for Humanity HealthReach Howard Brown Health Center Illinois Caucus for Adolescent Health Illinois Maternal and Child Health Coalition Inner Voice I-PLUS New Foundation Center NICASA North American Spine Society Orchard Village “The succession plan Our Place of New Trier Township and strategic plan led PADS Lake County by ESC will strengthen Rainbow House staff, board and define Renaissance Social Services Rush NeuroBehavioral Center clear organizational Westside Health Authority goals and objectives.

31 organizations…18%

El Hogar del Niño The Nonprofit: El Hogar del Niño, was founded in 1972 in Pilsen and Little Village, predominantly Latino Chicago neighborhoods. Serving over 300 children and their families, El Hogar del Niño provides bilingual and bicultural head start, daycare, preschool, family case management, and after school programs. The Need: Swift action to stabilize El Hogar, which faced several threats to its organizational strength, including turnover in leadership at the Board and staff level, decline in program enrollment, decreased community and stakeholder engagement, and a need for financial expertise. ESC Solution: El Hogar chose a trained Interim Executive Director from ESC’s placement pool to bridge its leadership gap. ESC deployed an Urgent Action Team of consultants with diverse skills and knowledge in financial management, human resources, strategic and business planning, board and fund development, communications, as well as a coach for the leadership team. Immediate tangible benefit: From an organization once in significant distress, El Hogar today is building on the stability provided by ESC to look to the future. By strategically prioritizing, creating detailed action plans, and addressing each issue, ESC strengthened the organization’s staff and Board leadership, including hiring a new permanent Executive Director.

“ESC is such a deep resource. We never would have survived this transition without ESC’s support.”

—Cynthia Lau President, El Hogar del Niño

2   |  Executive Service Corps of Chicago   |  experience. solutions. change.

33 organizations…19%

The expertise and focus we received from each ESC consultant was impressive, a value of $100,000 anywhere else. ESC was so affordable, we could not have done it otherwise.”

—Dary Mien

Executive Director, Cambodian Association of Illinois

Cambodian Association of Illinois The Nonprofit: CAI was founded in 1976 to meet the needs of Cambodian refugees resettling in Chicago after fleeing the tyranny, brutality, and torture of the Khmer Rouge genocide in which two million Cambodians perished. CAI serves 5,000 in Illinois. The Need: Strategic Plan and Succession Plan to strengthen board and staff and define organizational goals and objectives for CAI’s future. ESC Solution: ESC’s skilled consulting team helped CAI accomplish a successful leadership transition in tandem with celebration of CAI’s 35th year of service and opening of its museum exhibition, Remembering the Killing Fields. The ESC team equipped the organization’s board and staff to install needed procedures and a strategic plan with objectives for greater community impact. Immediate tangible benefit: Improved practices and financial policies and the creation of an online newsletter, one of the goals of the new strategic plan.

served by Sector and Service Area* * An additional 9 organizations (5%) were engaged with ESC on a confidential basis through Passing the Torch.

Education & Youth

27 organizations…15% Amandla Charter School Arden Shore Boys & Girls Club of Lake County Brickton Montessori School Center for Community Arts Partnership— Columbia College Chicago Public Schools—Office of College & Career Preparation Chicago Public Schools—Office of Elementary School Programs Chicago Training Center Erie Elementary Charter School First Tee of Greater Chicago Girls in the Game Global Youth Leadership Institute HFS Chicago Scholars Lawrence Hall Youth Services Loyola University of Chicago— Department of Alumni Relations National Association of Charter School Authorizers Newberry Library Rosalind Franklin University Sit Stay Read St. Augustine College St. Benedict High School—Chicago St. Ethelreda School—Chicago Umoja Student Development Corporation Universidad Popular Working in the Schools Youth Conservation Corps YouthBuild—Lake County

Arts & Culture

18 organizations…10%

Public & Government Agencies

16th Street Theater American Theater Company Arts Alliance Illinois Barrel of Monkeys Changing Worlds Chicago Artists Coalition Chicago Children’s Choir Chicago Dramatists Workshop Elmhurst Art Museum Geneva Cultural Arts Commission Intuit: The Center for Intuitive and Outsider Art John G. Shedd Aquarium Morrison-Shearer Foundation Music at Bethel Concert Series River North Dance Chicago Shattered Globe Theatre Swedish American Museum Center Tamboula Ethnic Dance Corporation

City of Chicago—Department of Family & Support Services Foss Park District Fox Valley Special Recreation Association Hanover Township—Cook County Hinsdale Public Library Lake County Health Department Lake County Planning, Building & Development Department Office of the Attorney General— State of Illinois One Good Deed Chicago— Mayor’s Office, City of Chicago Streamwood Park District Village of Streamwood Wauconda Park District Waukegan Public Library Zion Township—Lake County

14 organizations…8%


9 organizations…5% Beth Emet Synagogue—Evanston Chicago Rabbinical Council Council for a Parliament of the World’s Religions Jewish Reconstructionist Congregation— Evanston Most Blessed Trinity Catholic Parish— Waukegan Reconciling Ministries Network Seabury Western Theological Seminary St. James Catholic Church—Chicago St. Peter Lutheran Church— Arlington Heights

Streamwood Park District The Public Agency: Streamwood Park District provides diverse recreational opportunities that are responsive to the needs of area residents to enhance the quality of life in the community. The Need: Strategic Planning with defined objectives, measurable outcomes, and realistic timelines to focus Commissioners and staff.

Changing Worlds The Nonprofit: Changing Worlds fosters inclusive communities through oral history, writing, and art programs that improve student learning, affirm identity, and enhance crosscultural understanding. The Need: Changing Worlds engaged ESC to help explore how it could strengthen its volunteer infrastructure, contributing to a more systemic approach to managing, coaching, and supporting volunteers. ESC Solution: ESC’s engagement team worked with Changing Worlds’ Executive Director and other members of the management team to evaluate specific needs and identify an action plan and structure that could be readily implemented without additional workload burden or cost. Immediate tangible benefit: Changing Worlds benefited from database enhancement to better track volunteer experiences. To ensure the best possible experience for its volunteers, Changing Worlds added a Volunteer Coordinator, developed a handbook of policies and procedures, an orientation program, a volunteer recognition program and a recruitment process for bringing in new volunteers for skills-based projects. Partnering with ESC has provided Changing Worlds with an opportunity to strengthen its volunteer practices and enhance its capacity to work towards its mission.

ESC Solution: ESC provided a consultant team with Park District expertise and experience creating Strategic Plans with community buy-in. They focused Streamwood’s leadership on prioritized and tangible goals, including: improving Commissioner and staff cohesion for greater efficiency, developing a master and capital improvement plan that addressed the community’s needs equitably, and strengthening the customer servicefocused organizational culture to harness input from the growing resident population. Immediate tangible benefit: Since beginning their threeyear Strategic Plan implementation in 2008, Streamwood Park District has aligned their Commissioners and staff around their shared goals and priorities, improved their finances and bond ratings, upgraded their employee force with enhanced skills and abilities, undertaken much-needed park renovations, enhanced their website to better inform the community they serve, and created a systemic process to gather and act on resident input. Support in implementation: To guarantee Streamwood’s success ESC has supported them in every step of their three-year implementation. The Commissioners worked with trained ESC facilitators to undergo a self-assessment of their effectiveness, create Team Operating Principles to keep them focused on their critical role, and assess the Park District’s progress toward measureable targets along the way. Streamwood’s Executive Director worked one-on-one with an ESC coach to identify road-blocks, improve process agency-wide, and impartially hold everyone accountable to the defined goals.  | 3

2011 Measures of ESC impact—Be ESC Growth Plan 2012–2014

ESC’s Growth Plan is designed to enhance core programs, build resources to meet increasing demand, and serve more nonprofits and public agencies for greater impact. ESC believes that a diverse vibrant nonprofit sector provides vital services, creates strong communities, and fuels economic vitality and health.

177 nonprofits

equipped for future challenge Nonprofits of every size and passion, serving the real-world daily needs of the men, women, children, and families who rely on them, gained the in-depth analysis, processes, procedures, and an ESC partnership required for lasting solutions and sustainable change.

22,000 hours

of career experience, insight and transformative help In 2011, ESC’s professional, experienced consultants and coaches contributed a total of 22,000 hours of expertise, gathered throughout accomplished careers in the corporate and nonprofit sectors, focused on helping nonprofits survive, adapt, and thrive in metropolitan Chicago.

Top Demanded Services in 2011: 27% Coaching—Coaching is one of the most powerful and cost effective ways to develop leaders and strengthen organizational performance. Studies have shown that coaching’s top impacts are improved communication and interpersonal skills, work performance, and self-confidence. 15% Strategic Planning—Good governance relies upon focused, informed strategic planning. Careful planning is integral to implementation and results, with buy-in from all interested parties. ESC assists nonprofits in the process of data-gathering, prioritization of tasks, and setting a course of action for desired, measurable outcomes. 14% Management & Operations—Cost-effective and efficient day-to-day nonprofit management can require a fresh perspective and a best-practices update. ESC provides expertise in financial management, human resources, and in strategic restructuring strategies. Such assessments strengthen infrastructure, improve operations and capacity for service. 11% Board Development—A strong Board works in partnership with staff leadership to effectively achieve strategic goals. Such relationships call for appropriate communication, structure, and trust. ESC assists nonprofits in building focused Board and staff teams that work well together. Additional Services: Fund Development, Endowment Planning, Marketing & Communications, Executive Transition Management & Succession Planning, Interim Executive Directors, and Passing the Torch Workshop.

Services being developed for implementation in 2012 and beyond: • • •

Innovative alliances: mergers, consolidations, and partnerships Alternative income development/social enterprise Crisis intervention and urgent action teams

4   |  Executive Service Corps of Chicago   |  experience. solutions. change.

enchmarks for future growth 3,700,000

Chicago Area men, women, children, and families* ESC cares about the place we call home and the people who live here, who depend upon nonprofits for service they cannot afford or get elsewhere. As a member of the nonprofit family in metropolitan Chicago, ESC has a proud history of service and is committed to serving as the critical link between nonprofits in need and the collaborative professional care they require to enhance their impact now and for generations to come. *estimated based on contact with 2011 clients

100% committed 2/3 Chicago and 1/3 surrounding communities

ESC resources are not restricted to Chicago, but available to any nonprofit or public agency in need of professional, affordable consulting services, equipping them to better meet the need of those they serve.

Where will ESC be in three years? What impact will we have? With transformative growth in each of the next three years, ESC will reach and strengthen more nonprofit organizations with the help that only ESC provides.

ESC’s plan for growth is a call to action—one nonprofit’s commitment to the nonprofits it serves—driven by the serious and disabling economic challenges that are threatening nonprofit services everywhere. To fulfill this commitment, ESC is enhancing its core services in governance, leadership, and management, and preparing to introduce innovative new services as social, economic, and political trends lead to new needs and demands in the nonprofit sector. As a result of ESC’s growth, more people in metropolitan Chicago will have access to services that help them with health and wellness, knowledge and inspiration, and the support they need. This diverse and thriving nonprofit community will fuel the economic vibrancy and health of the communities of Chicago and its surrounding suburbs for decades to come.

Join us in this call to action, tell us what you think The Growth Plan is a far-reaching three-year investment in service enhancement, innovative programs, and increased support for the nonprofit community in metropolitan Chicago. From your perspective, what impact can ESC make on the nonprofits you care about? Tell us at:, on LinkedIn or Facebook.  | 5

Thank You ESC Champions!

ESC celebrates the champions of nonprofits Professional Consulting named on these two pages who generously Services donated by supported us in 2011 and the work we do ESC members in 2011 together to ensure a vibrant nonprofit community are valued at more than for the people of metropolitan Chicago. ESC would not be able to provide critical services for those nonprofits in need without the continuing support of all our valued funders and donors, and so we thank you again!

$3.6 million.

Each year, ESC hosts an annual Celebration of Service luncheon, a tribute to all our volunteers who lend their time and talent to help Chicago area nonprofits and the people they serve. Celebration is our way to honor, recognize, and applaud the thousands of hours of the committed individuals we are proud to call ESC members. Join us this year! Visit to contribute today and look for details of the Celebration of Service. Note: ESC 2011 Audited Financial Data will be available on the ESC website at following completion of the audit and approval by the ESC Board of Directors.

2012 Celebration of Service Thursday, November 8, 2012 The Standard Club of Chicago

In-Kind Donors Fresh Cosmetics Jackie Gnepp Robert J. Greenebaum, Jr. H20+—600 N. Michigan Avenue Harris Theater for Music and Dance Lawrence Hedblom Hubbard Street Dance Chicago Ina’s Restaurant ISIS on the Shore Marshall M. Jacobson—Tours R Us Chicago Thomas A. and Sarah Jolie— Hensley Mailing Services Kafka Wine Co. Las Palmas Mexican Restaurant Laura Mercier Lotus Nails Luisa’s Café Marbles, The Brain Store Geoffrey McClelland Michael & Michael Nails Spa of Winnetka The Northern Trust Pet Friendly Grooming Salon Ellard Pfaelzer, Jr. Prairie Fire

Abt Electronics & Appliances Arriva Dolce Avant for Men Barker & Meowski Barrel of Monkeys Barry Regent Quality Cleaners Beanstalk Ranjana Bhargava Mary Jo Bollero and David Crumbaugh The Bootery of Highland Park Alvin Borenstine Bourdage Pearls Café Aroma Café Selmarie Century Pens Chicago Classical Recording Foundation Chicago Sky The Chopping Block Collaboraction Continental Stylists DLA Piper David and Toni Dunning Elm Place Tailoring Cleaners Jerald P. and Ellen Esrick Jessica T. Feldman

In Memoriam

Sheldon Berman James J. Brice Jerad D. Browdy

Frank W. Gardner Laurence Good Richard A. Greenberg

Morris A. Kaplan Edward F. Koncel Mary Longbrake

6   |  Executive Service Corps of Chicago   |  experience. solutions. change.

Ravinia Festival Renaissance Place Cinema Matt and Ruth Rodriguez— Ruth’s Artistic Furnishings Roger Beck Portraits Carolyn O. Rusnak Ralph W. Rydholm David Schreiber—Heritage Travelware The Silk Thumb Toni S. Smith Steppenwolf Theatre Company Alan Stone Sur La Table Sutton Studios Phyllis Tabachnick TimeLine Theatre Company Treasure Island Trunk Club Tryst Beauty Salon & Spa Tufano’s Restaurant Wiggleyville Windy City Sweets R. James Young, Jr.

Joseph J. Ptacin Henry H. Rodkin

Funding Partners

$50,000 or more

Anonymous The Searle Funds at The Chicago Community Trust John D. and Catherine T. MacArthur Foundation

$20,000–49,999 Crown Family Philanthropies Polk Bros. Foundation Michael Reese Health Trust

$10,000–19,999 Bank of America Charitable Foundation

The Davee Foundation Richard H. Driehaus Foundation Lake County Community Foundation The Northern Trust Company


Anonymous The Barbara Beré Foundation Helen Brach Foundation D & R Fund Bowman C. Lingle Trust Edmond and Alice Opler Foundation Barbara & Barre Seid Foundation Siragusa Foundation Stuart Family Foundation


AMSTED Industries Blum–Kovler Foundation Elizabeth S. Guenzel Charitable Trust HighTower Advisors Malott Family Foundation

$1,000–$2,499 BCS Insurance Group Ceres Foundation Exelon Geraldi Norton Foundation Sulzer Family Foundation U.S. Bank


Akzo Nobel Harris Bank Matching Gift Program Jocarno Fund


Chevron Humankind Matching Gift Program George C. Dodge Foundation INC Board Takeda Pharmaceuticals North America West Monroe Partners Matching Gift Program

ESC Volunteer and Individual Donors $10,000 or more Jacqueline Gilbert Louise B. Trafelet Kristina Van Liew R. James Young, Jr.

Monroe C. Walton Berthold L. and Barbara Weller William E. Whitney Pamela J. Wilcox Mr. and Mrs. Stephen R. Wilson



John C. Bierbusse Richard G. Clemens Robert J. Greenebaum, Jr. Ralph W. Rydholm Toni S. Smith

$2,500–4,999 Mary Jo Bollero Jean M. Broom Ronald E. Daly Wendy L. DuBoe Jerald P. Esrick Geoffrey McClelland Ellard Pfaelzer, Jr. Joseph M. Ross Carolyn O. Rusnak Phyllis Tabachnick Michael A. Thompson Jack D. Tovin Jill Wine-Banks


Alvin Borenstine James A. Brandt Thomas B. Case Raymond M. Champion, Jr. Mark Crane William Crane John C. Donaker, Jr. David W. and Toni Dunning William P. Hall Brook Horwitz Robert S. Houston Richard J. Loewenthal R. Ernest Mahaffey William W. McLeod Michael P. Mulqueen William P. Peters John H. Rosenheim Dr. and Mrs. Myron E. Rubnitz Peter R. Sawers Julie Silverstein Jules N. Stiffel Robert E. Vanden Bosch

John A. Bacon, Jr. Philip D. Block, III Rosalie A. Bonar Paul Brenner Robert E. Chamberlain Joe E. Clark Bill Cosper Burton V. DuBoe Geraldine K. Fiedler Matthew A. Gelbin David C. Hawley Richard S. Homer George Krafcisin Burt B. Lasko Muriel N. Lederer Erik and Deborah Oiler Matt L. and Ruth Rodriguez


Richard Basofin Mary Beth Berkoff and Brian Horwood Frank J. Burns Barbara Burrell Leslie S. and John B. Carothers, III Theresa Collins Thomas W. Coyle Jessica T. Feldman Nancy H. and Stephen G. Fuhrman Dana Green John N. Hackett Janice Hand Mr. and Mrs. Walter F. Hoeppner, III Edward F. Huskisson Marshall M. Jacobson Walter H. Kerr Eva Kripke John Kroening Marcia E. Lazar Marjorie W. Lundy John B. Mayer Pamela J. Pound Walter S. Roth Marcia P. Saper

Sam H. Saran Barron W. Schoder, Jr. John N. Schwartz Donnell J. Schwarz Sandra K. Seim Mr. and Mrs. Thomas A. Silberman Michael A. Snipes Ellen Solomon Tuch Joan Steel Alan Stone Pamela Strobel Richard H. Watson Robert R. Watson Mr. and Mrs. Edward S. Weil, Jr. Ken Yoshitani Dennis A. Zavac and C. Elizabeth Howland


Esther and John Benjamin Harold A. Bergen Estelle Berger Heidi K. Biederman H. Constance Bonbrest Patrick Breslin Ellen Browne Maura Kate Burns and Gavin H. Gillan Nelson L. Carter Louis E. Chappule Johanna Dalton John F. Farr, Jr. Michele Fernandes Jan Flapan Susan M. Gaud Ben S. Gerber Andrew S. Ginocchio Michael G. Gorman Edward G. Gourley Nancy R. Greenebaum Mr. and Mrs. Ronald Gurewitz Mrs. Jacqueline R. Haffenberg Liela Halperin Linda T. Hamilton William Hassett Lawrence Hedblom Margaret E. Herman Diane E. Herr Douglas R. Hoffman Ronald K. Holmberg Joan S. Huening Jill and Joel Hurwitz

Gary and Mary Jewel Craig L. Kaiser Joyce J. and John A. Kelly, Jr. Edward and Susan Klinger Catherine Knotts Char W. Kreuz Robert J. Lipsig Theodore E. Lobman Mr. and Mrs. James Loewenberg David Marienthal Jeanne P. Mayes Mary Jane McCart Mark J. and Kathryn M. McCarville Lynda M McKay Adrienne Meisel Patsy J. Mellott Jonni L. Miklos-Finch Carl Monje Suzanne Morgan Timothy J. O’Brien Marie O’Connor Hadley C. Pihl Jerry C. Pinney Joann S. Rasmussen James M. Ratcliffe Thomas Read Anne Reuland Irwin Ross Daniel W. Ryan Edna J. Schade Kristen Schneider Phyllis Schroeter Mr. and Mrs. Charles P. Schwartz, Jr. Howard B. Silverman Cameron Smith Frank A. Smith Pamela R. Smith Martin H. Snitzer John W. Straub Sheila G. Talton Steve Terando Glenn O. Torgerson Mary Ann Van Liew Frank J. Waldeck Lory and Rob Watson James H. Weiss Richard W. Westerfield Oliver Ray Whittington Glenn Wilke Andrew Williams James P. Zils

ESC regrets that space limitations require that only gifts of $100 and more can be listed in the Annual Report.  | 7

ESC Legacy Corps Building a Legacy The individuals and families of the ESC Legacy Corps recognized below are safeguards of Chicago area nonprofits and the multitude of services they provide to those in need. Through their shared belief in the ongoing work of ESC and the critical importance of protecting this unique resource for nonprofits, they have set a trajectory of support for generations into the future. Each individual lifetime

gift of $10,000 or planned/estate gift of $25,000 or more to the ESC Endowment Fund demonstrates a passion for charitable giving to a diversity of nonprofits and builds Legacy Corps impact for ESC growth and services. We invite your interest and questions about how to join them. Contact Gerri Cicchinelli at or 312.870.5809.

Making a Difference Now and Into the Future Because I know it is a good investment in ESC’s long term viability, I am a proud member of the ESC Legacy Corps, which makes ESC strong and able to serve the nonprofits of metropolitan Chicago now and into the future. Since joining ESC’s consultant corps in 2001, I have served in innovative programs to address unique and timely issues in the nonprofit sector and know

first-hand the unmatched resource of affordable expertise and experience ESC provides. Together the individual and family members of the Legacy Corps have invested funds amounting to over $2,000,000 as the core of our current Endowment Fund. This contribution provides financial stability, ensuring ESC’s longevity as a consulting resource dedicated to nonprofits and the men, women, children, and families they serve. I encourage you to join the Legacy Corps as a timeless investment in these vital services. Ellard Pfaelzer, Jr. ESC Life Director & Chair of the Endowment Fund Trustees

ESC Legacy Corps Anonymous Winston C. Black, Jr. Joseph L. Block Mrs. Joseph L. Block James A. Brandt Robert E. Brooker Jean M. Broom Andreason L. Brown Edward A. Bruzewicz Nelson L. (Lin) Carter Robert and Patricia Chamberlain Richard G. Clemens Bill Cosper Mark Crane Surma A. David Bill Drewry E. Stanley and Calista Enlund George and Helen Fanning Charlotte E. Fiechter R. Neal Fulk Mr. and Mrs. Matthew A. Gelbin

Jacqueline and Howard Gilbert Jerome S. Gore Lawrence W. Gougler Robert Greenebaum, Sr. William P. Hall Les Hammar Susan and Bob Houston Bill Ingram Lucile Ish John C. Jadel John C. and Louise S. Jadel Morris A. Kaplan Philip and Ethel Klutznick Mr. and Mrs. Paul J. LaFreniere Charles W. Lake, Jr. Richard Loewenthal William L. and Helen K. Loving Frederick A. Luecker Robert P. Mayo Geoffrey McClelland William W. N. McLeod

Howard C. Morgan Jessalyn M. Nicklas Robert and Evelyn Nottelmann Dorethea J. Osbay Claude and Annette Peck Louis J. Pedicini Bill Peters Alice S. Pfaelzer Ellard Pfaelzer, Jr. Joann S. Rasmussen Betty C. Reneker John H. Rosenheim Joseph M. Ross Norman Ross Ralph W. Rydholm Sam H. Saran Mrs. Arthur Sawers Mary and Peter Sawers Frank Schnierow Donald G. and Phyllis H. Schroeter Patricia L. Sharpe

8   |  Executive Service Corps of Chicago   |  experience. solutions. change.

Karen A. Sims Linus O. Smith Carl and Barbara Stanley Jules N. Stiffel Alan Stone A. Dean Swift Mrs. Mary Lou Swift The Swift Family Phyllis Tabachnick Richard L. Thomas Kristina Van Liew Robert Vanden Bosch Dey W. Watts Barbara and Bert Weller Bill and Nancy Whitney Robert H. Wilson Arnold Wolff Dennis A. Zavac and C. Elizabeth Howland Frank R. and Faye M. Zimmerman

2011 Board of Directors OFFICERS Chair Kristina Van Liew Institutional Consultant & Senior Vice President, Merrill Lynch Private Banking and Investment Group1 Chair Elect Michael P. Mulqueen Executive Director, Greater Chicago Food Depository Treasurer John C. Bierbusse Vice President & Manager of Research Administration, A.G. Edwards Secretary Robert J. Greenebaum, Jr. Executive Vice President, Swett and Crawford1 Member-At-Large Joseph M. Ross President, Hendrickson International


Vice Chairs James A. Brandt Vice President & General Manager, Zurn Industries—Marland Clutch Division Geoffrey McClelland Senior Vice President & Director of Media Operations, DDB-Chicago Toni S. Smith Partner, Spencer Stuart Jules N. Stiffel Chairman, The Stiffel Company Louise B. Trafelet Executive Director, Project Exploration Jill Wine-Banks Management Consultant, F & H Solutions1

Ronald E. Daly Chairman & Chief Executive Officer, Océ North America John C. Donaker, Jr. President, Johnston & Chapman Co. David W. Dunning Senior Vice President & Wealth Management Advisor, The Private Client Reserve at U.S. Bank1 Jerald P. Esrick Partner, Edwards Wildman Palmer1 Sharon Gist Gilliam Chief Executive Officer, Chicago Housing Authority Matt L. Rodriguez Superintendent of Police, Chicago Police Department Carolyn O. Rusnak Director of Endowment Development, Jewish Federation of Metropolitan Chicago Ralph W. Rydholm Chief Executive Officer & Director, EURO RSCG Tatham Julie Silverstein President & Chief Operating Officer, Eved1

General Counsel Richard S. Homer2 Of Counsel, DLA Piper1 President & CEO Pamela J. Wilcox2 Executive Service Corps of Chicago

Life Directors Arnold M. Berlin Chairman, Norlin Music, Inc. James J. Brice Senior Partner, Arthur Andersen & Co. Nelson L. (Lin) Carter Scout Executive, Boy Scouts of America Robert E. Chamberlain Executive Vice President, St. Paul Federal Bank for Savings Mark Crane Of Counsel, Foley & Lardner Jacqueline Gilbert Director of Education, The Rosenwald School William P. Hall Executive Vice President, Duff & Phelps, Inc. Edward F. Huskisson Senior Vice President, Swift & Company Lucile Ish Director of Office for Civil Rights, U.S. Department of Health and Human Services Morris A. Kaplan3 Chairman Emeritus, Sealy Incorporated

Alan Stone Senior Vice President, Stone Container Corp. Phyllis Tabachnick Managing Director of Private Client Services, J.P. Morgan Securities1 Ron Tevonian Director—Network Systems R&D, Bell Labs/AT&T Jack D. Tovin Group Vice President & Director, Container Corporation of America Robert E. Vanden Bosch Senior Partner, Harris Investment Management Barbara Weller Nonprofit Consultant Berthold L. Weller Vice President—Engineering, McDonald’s Corporation William E. Whitney Chairman, Ogilvy & Mather Chicago Dennis A. Zavac President, Executive Service Corps of Chicago

Lawrence E. Klinger Vice President of Quality Assurance & Regulatory Services, Swift-Eckrich John Kroening Senior Vice President & Management Supervisor, Campbell Mithun Esty Muriel N. Lederer Senior Marketing Manager, Arthur Andersen & Co. Howard C. Morgan Senior Midwest Executive, Citibank Ellard Pfaelzer, Jr. Chairman Emeritus, The Bruss Company Joann S. Rasmussen Founding Board Member, Executive Service Corps of Chicago John H. Rosenheim Chairman, Universal Training Systems Co. Sam H. Saran Assistant to Chairman & Director of Corporate Communications, Inland Steel Industries Peter R. Sawers Vice President, Towers Perrin

Current Affiliation


Ex Officio Director


2012 Board of Directors OFFICERS

Chair Michael P. Mulqueen Executive Director, Greater Chicago Food Depository

Immediate Past Chair Kristina Van Liew Institutional Consultant & Senior Vice President, Merrill Lynch Private Banking and Investment Group1

Chair Elect Robert J. Greenebaum, Jr. Executive Vice President, Swett and Crawford1

Secretary Julie Silverstein President & Chief Operating Officer, Eved1

Treasurer Joseph M. Ross President, Hendrickson International

Vice Chairs John C. Bierbusse Vice President & Manager of Research Administration, A.G. Edwards Toni S. Smith Partner, Spencer Stuart Jill Wine-Banks Management Consultant, F & H Solutions1

25 East Washington Street, Suite 1500 Chicago, Illinois 60602-1804

General Counsel Richard S. Homer2 Of Counsel, DLA Piper1 President & CEO Pamela J. Wilcox2 Executive Service Corps of Chicago



DIRECTORS James A. Brandt Vice President & General Manager, Zurn Industries—Marland Clutch Division Ronald E. Daly Chairman & Chief Executive Officer, Océ North America Jerald P. Esrick Partner, Edwards Wildman Palmer1 Wendy Kritt Senior Director of Global Consumer Relations & CP Operations, Kraft Foods1 Geoffrey McClelland Senior Vice President & Director of Media Operations, DDB-Chicago

Kevin Rochford Managing Director & Senior Resident Officer, Bessemer Trust Company1 Matt L. Rodriguez Superintendent of Police, Chicago Police Department Ralph W. Rydholm Chief Executive Officer & Director, EURO RSCG Tatham Louise B. Trafelet Executive Director, Project Exploration Daniel E. Weil Senior Managing Director, Mesirow Financial1 R. James Young, Jr. Chairman, Allstate Canada

Non-Profit Organization U.S. Postage PAID Permit No. 7005 Chicago, IL 25 East Washington, Suite 1500 Chicago, Illinois 60602-1804

Connect with ESC

Our Mission

ESC’s experienced and trained volunteer consultants strengthen nonprofit organizations across the greater Chicago area by bringing them leadership, management and governance skills that are critical to the growth and sustainability of the nonprofit sector.

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t 312.580.1840

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ESC Professional Staff Pamela J. Wilcox

President & Chief Executive Officer

Consulting & Volunteer Resources Nancy Fuhrman

Vice President of Consulting

Theresa L. Collins

Director of Consulting Operations

Institutional Relations Bill Cosper

Vice President of Institutional Relations

Jaclynn Jutting

Coordinator of Institutional Relations

Yvette Schmidt

Marketing & Development

Heather Greenwell

Jo Posselt

Michele Fernandes

Gerri Cicchinelli

Marcia Zayas

Brady Donaldson

Finance & Administration

Strategic Initiatives

Vice President & Chief Financial Officer

Director of Strategic Initiatives

Director of Volunteer Resources & Training Manager of Consulting Coordinator of Volunteer Resources & Training Program Assistant

Estelle Berger

Vice President of Marketing & Development Manager of Donor Development Coordinator of Marketing & Development

Susan Fort

Kathy Anderson Accountant

Steve Albert

Coordinator of Office Systems

Delores Garmon Receptionist

Jade Lang


experience. solutions. change.

ESC 2011 Annual Report  

The 2011 annual report of Executive Service Corps (ESC) of Chicago.

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