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ch02 True/False Indicate whether the statement is true or false. ____

1. Microsoft may not provide troubleshooting support for hardware devices that are not specifically certified for Windows Server 2003.

____

2. When a specific hardware device is not functioning properly, one method for fixing it is to obtain a new device driver directly from the manufacturer and use a Plug and Play interface to install it.

____

3. Most hardware devices today should be installed and configured manually.

____

4. If necessary, you can always manually configure the resource settings of a device.

____

5. Each hardware device has a dedicated IRQ line allocated to it by the server system or that is manually configured by the administrator.

____

6. The Systems Information tool is a reporting utility rather than a configuration tool.

____

7. Microsoft 抯 digital signature on a device driver ensures that the driver has been verified to work with Windows Server 2003.

____

8. By default, the File Signature Verification utility checks only device drivers and Windows Server 2003 system files.

____

9. On Pentium computers, page size is 4 KB.

____ 10. Network connectivity functions use RAM and paging to optimize performance. Multiple Choice Identify the choice that best completes the statement or answers the question. ____ 11. A ____ is an example of an internal hardware component. a. mouse c. keyboard b. printer d. network adapter card ____ 12. The ____ feature of Windows Server 2003 allows an administrator to return to a previous device driver version if an update causes unexpected problems. a. Roll Back Driver c. Add Hardware b. Device Manager d. Windows Server Catalog ____ 13. Which of the following refers to a reference guide for hardware tested to function correctly on previous Windows Server versions? a. Windows Server Catalog c. Hardware Compatibility List b. Designed for Windows List d. Certified Hardware List ____ 14. Which of the following is a software component that acts as an intermediary between an operating system and a specific hardware device? a. device manager c. Hardware Device Wizard b. device driver d. Windows Server Catalog ____ 15. Microsoft uses a technique called ____ to verify that a device driver has undergone rigorous testing for Windows Server 2003. a. driver updating c. device updating b. driver signing d. device management


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____ 16. Which of the following is the primary tool used to manage device drivers on a Windows Server 2003 system? a. Hardware Wizard c. Hardware Compatibility List b. Computer Management d. Device Manager ____ 17. In the Windows Server 2003 environment, which of the following is used by Device Manager to indicate that a particular hardware component is manually disabled? a. yellow exclamation point c. red 搙” b. red traffic light d. yellow 搙” ____ 18. Most new hardware devices are ____ compatible and, therefore, can be automatically detected and configured by the operating system when installed. a. Plug and Play c. BIOS b. legacy d. Device Manager ____ 19. Which of the following menu options represents one of the ways to display devices using Device Manager? a. Devices by driver c. Devices by details b. Devices by connection d. Devices by properties ____ 20. Which of the following tools can be used to uninstall a CD-ROM device? a. Windows Server Catalog c. CD-ROM Installer b. Driver Signing d. Device Manager ____ 21. Which of the following refers to devices that cannot be automatically detected and configured by modern operating systems? a. BIOS c. legacy b. kernel d. Plug and Play ____ 22. Resource settings are configured from the ____ tab of the properties of a hardware device in Device Manager. a. Resources c. Driver b. General d. Hardware ____ 23. Which of the following types of devices would use DMA channels? a. USB mouse c. hard disk controller b. ISA modem d. keyboard ____ 24. Which of the following refers to a small, dedicated memory area allocated for data transfer between a hardware device and computer? a. DMA channel c. interrupt request line b. Input/Output range d. memory address ____ 25. Hardware devices use ____ to gain the attention of the system processor. a. Input/Output ranges b. Direct Memory Access channels c. Advanced Configuration and Power Interfaces d. interrupt request lines ____ 26. Which of the following are used for communication between a hardware device and the operating system? a. interrupt request lines c. memory addresses b. Direct Memory Access channels d. Input/Output ranges ____ 27. To find the IRQ line used by a particular device, you look on the ____ tab of the properties of a device in Device Manager. a. Resources c. Advanced b. General d. Interrupts ____ 28. Which of the following utilities is useful in viewing information about resource setting conflicts? a. Add Hardware Wizard c. Hardware Update Wizard b. System Information tool d. Windows Server Catalog ____ 29. To see if a hardware device is functioning improperly due to the necessary driver not being installed, use the ____ node in the Hardware Resources section of the System Information tool.


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____ 30.

____ 31.

____ 32.

____ 33.

____ 34.

____ 35.

____ 36.

____ 37.

____ 38.

____ 39.

____ 40.

____ 41.

a. Forced Hardware c. Components b. Conflicts/Sharing d. Problem Devices The ____ device driver signing option effectively turns off driver verification. a. Warn c. Ignore b. Block d. Configure Windows Server 2003 supports ____ different driver signing options. a. 1 c. 3 b. 2 d. 4 If you are having problems with operating system instability, you can run a verification check to see which existing drivers on your computer are not digitally signed using the ____ utility. a. File Signature Verification c. Problem Devices b. Driver Signing Options d. Add Hardware Wizard The Roll Back Driver feature is accessible from the ____ tab in the properties of a device in Device Manager. a. General c. Resources b. Driver d. Advanced Settings In Windows Server 2003, the default setting for processor scheduling is ____, meaning that all running applications receive equal amounts of processor time. a. System cache c. Background services b. Programs d. Virtual memory ____ options are used to configure how much system memory is used to run programs versus how much is allocated to traditional server functions. a. Processor scheduling c. Virtual memory b. Memory usage d. Paging file Which of the following is used to expand the capacity of the physical RAM in a computer? a. virtual memory c. Background services b. system cache d. network connectivity Which of the following is a disadvantage of virtual memory? a. virtual memory uses too much RAM b. virtual memory is slower than RAM c. virtual memory requires specialized drivers d. virtual memory requires a specialized hard disk In tuning the size of a paging file, what are the two parameters that need to be set? a. recommended size and default size b. minimum size and additional size c. recommended size and expansion amount d. initial size and maximum size Memory can be divided between server functions and ____ functions. a. network connectivity c. driver b. software application d. disk storage Network memory is adjusted through which of the following utilities? a. Control Panel c. Hardware Update Wizard b. Device Manager d. System Information Which of the following memory configuration options would be appropriate for a server in a small LAN with 50 users? a. Minimize memory used b. Maximize data throughput for file sharing c. Balance d. Maximize data throughput for network applications


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____ 42. Which of the following refers to a set of instructions that tell the operating system which devices to start and which drivers to load when a computer starts? a. hardware profile c. processor scheduling b. virtual memory d. paging file ____ 43. ____ is the default power scheme for Windows Server 2003. a. Hibernate c. Minimal Power Management b. Standby d. Always On ____ 44. The ____ tab of the Power Options Properties utility enables you to configure a battery backup device. a. Hibernate c. battery backup b. UPS d. Power Schemes ____ 45. In ____ mode, computer components are shut down, information in memory is not written to disk, and the power supply and CPU remain active. a. Hibernate c. Minimal Power Management b. Always On d. Standby Completion Complete each statement. 46. Beginning with Windows Server 2003, Microsoft provides information about compatible, certified hardware in its ______________________________. 47. Devices are organized by ____________________ in the Device Manager interface by default. 48. A computer must have Plug and Play support enabled in its ______________________________ in order for the Plug and Play feature to function correctly. 49. __________________________ is often referred to by its abbreviation, DMA. 50. IRQ sharing is supported among Plug and Play devices connecting to a PCI bus on systems that support the ______________________________ motherboard specification. 51. The _________________________ node in the Hardware Resources section of the System Information tool allows you to easily identify any hardware devices that have manually configured resource settings. 52. The ____________________ device driver signing option prevents the installation of any driver that is not signed. 53. The ____________________ option for processor scheduling allows you to give a foreground application most of the processor 抯 resources. 54. A(n) ____________________ is the area of a disk that is allocated for virtual memory. 55. In ____________________ mode, memory contents are saved before disks are shut down such that when you restart, running applications can resume from their previous state. Matching Match each term with the correct statement below. a. Profile 1 b. Device Manager c. virtual memory d. interrupt request lines e. Minimize memory used


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f. g. h. i. j. ____ ____ ____ ____ ____ ____

56. 57. 58. 59. 60. 61.

____ ____ ____ ____

62. 63. 64. 65.

direct memory access Maximize data throughput for file sharing block Plug and Play Windows Server Catalog

disk storage used to expand the capacity of physical RAM a driver signing option that prevents the installation of unsigned drivers memory optimization setting for use on a server with 10 or fewer simultaneous network users contains listings of hardware devices certified to function with Windows Server 2003 Windows Server 2003 will allocate memory ranges automatically for these types of devices enabling this for disk controllers is recommended because it speeds up data transfer between a hardware device and memory the default hardware profile created when you install Windows Server 2003 used by hardware devices to get the attention of the system processor an important tool for viewing and modifying different hardware device properties memory optimization setting for use with a large network with large file and print serving resource needs

Short Answer 66. Why are device drivers necessary? 67. What are some of the tasks that can be accomplished using Device Manager? 68. Briefly describe the process of installing a Plug and Play device. 69. Briefly explain the role of an IRQ line in the interface between a system processor and a hardware device. 70. What is driver signing and why is it important in Windows Server 2003? 71. Briefly explain what virtual memory is and how it works. 72. What are some guidelines for determining the location of a paging file? 73. Why might you want to tune network memory parameters if server performance is slow? 74. Why are hardware profiles useful? Give an example of a situation in which you might want multiple profiles.


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75. Describe how you could check whether a hardware device that you are considering buying has been tested to work with Windows Server 2003 and/or with previous versions of Windows.

ch02 Answer Section TRUE/FALSE 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS:

T F F F F T T T T F

PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS:

1 1 1 1 1 1 1 1 1 1

REF: REF: REF: REF: REF: REF: REF: REF: REF: REF:

45 48 51 54 57 60 61 63 68 71

PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS:

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF: REF:

44 44 45 46 46 46 47 52 51 52 53 54 55 56 57 58 57 59 60 61 61 63 66 67 67 68

MULTIPLE CHOICE 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36.

ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS:

D A C B B D C A B D C A C B D C A B D C C A B C B A


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37. 38. 39. 40. 41. 42. 43. 44. 45.

ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS:

B D A A C A D B D

PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS:

1 1 1 1 1 1 1 1 1

REF: REF: REF: REF: REF: REF: REF: REF: REF:

68 69 71 71 72 72 74 77 75

COMPLETION 46. ANS: Windows Server Catalog Windows server catalog PTS: 1 47. ANS: type

REF: 45

PTS: 1 REF: 47 48. ANS: BIOS Basic Input/Output System Basic Input/Output System (BIOS) BIOS (Basic Input/Output System) PTS: 1 REF: 52 49. ANS: Direct Memory Access Direct memory access PTS: 1 REF: 55 50. ANS: Advanced Configuration and Power Interface Advanced Configuration and Power Interface (ACPI) advanced configuration and power interface ACPI ACPI (Advanced Configuration and Power Interface) PTS: 1 51. ANS: Forced Hardware forced hardware

REF: 57

PTS: 1 52. ANS: Block block

REF: 60


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PTS: 1 53. ANS: Programs

REF: 61

PTS: 1 54. ANS: paging file

REF: 67

PTS: 1 55. ANS: hibernate

REF: 68

PTS: 1

REF: 76-77

MATCHING 56. 57. 58. 59. 60. 61. 62. 63. 64. 65.

ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS: ANS:

C H E J I F A D B G

PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS: PTS:

1 1 1 1 1 1 1 1 1 1

REF: REF: REF: REF: REF: REF: REF: REF: REF: REF:

68 61 72 45 58 55 72 57 46 72

SHORT ANSWER 66. ANS: Hardware devices like modems, network adapter cards, and graphics adapters are manufactured by a wide variety of vendors. Because different vendors use different processes, components, and standards when manufacturing their equipment, specialized software is required in order for an operating system to interact and communicate with a specific hardware device. This software is generically referred to as a device driver. Device drivers act as intermediaries between specific hardware devices and an operating system such as Windows Server 2003. They contain the instructions necessary for the operating system to use the full capabilities of the hardware correctly. PTS: 1 REF: 46 67. ANS: Some of the tasks that can be accomplished with Device Manager include: 1. Determining whether installed hardware is functioning correctly 2. Viewing and changing hardware resources settings 3. Determining and changing the drivers used by a device 4. Enabling, disabling, and uninstalling devices 5. Configuring advanced settings for devices 6. Viewing and printing summary information about devices installed on a server PTS: 1 68. ANS:

REF: 46-47


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Installing a Plug and Play device is a relatively simple process. After installing or attaching the hardware device, Windows Server 2003 should detect it automatically, install the appropriate drivers, and configure resource settings. In some cases, the driver that Windows Server 2003 assigns to the resource may not be the most current version, and may need to be updated using a tool like Device Manager. In others, Windows Server 2003 may not have the required driver for the device, and will prompt you for the driver disk that was supplied with the hardware. Keep in mind that you should review the manufacturers installation instructions before installing or connecting the device to your computer. PTS: 1 REF: 52 69. ANS: Hardware devices use interrupt request (IRQ) lines to gain the attention of the system processor. For example, the floppy disk controller typically uses IRQ 6 on a Windows Server 2003 system. When the floppy disk controller has finished sending data to the processor, it sends an interrupt message to it on IRQ 6. Traditionally, individual hardware devices used a dedicated IRQ number, and sharing of IRQ resources was limited. However, as a Plug and Play-compliant operating system, Windows Server 2003 supports IRQ sharing for some Plug and Play devices. PTS: 1 REF: 57 70. ANS: Every Windows Server 2003 operating system file and built-in driver has been digitally signed by Microsoft to ensure compatibility, quality, and authenticity. Driver signing ensures that a driver for a specific device has been verified by Microsoft to work with Windows Server 2003, and that Microsoft 抯 digital signature has been associated with the driver. This digital signature assures you that the driver has met quality testing standards, and that the file has not been altered or overwritten by another program or driver installation process. PTS: 1 REF: 61 71. ANS: Virtual memory is disk storage used to expand the capacity of the physical RAM installed in the computer. When currently running programs and processes exceed the RAM, they treat disk space allocated for virtual memory as if it were real memory. The disadvantage of this is that memory activities performed through virtual memory are not as fast as those performed in RAM. Virtual memory works through a technique called paging, whereby blocks of information, called pages, are moved from RAM into virtual memory on disk. On a Pentium computer, data is paged in blocks of 4 KB. For example, if the system is not presently using a 7 KB block of code, it divides the code block between two pages, each 4 KB in size (part of one page will not be completely full). Next, both pages are moved to virtual memory on disk until needed. When the processor calls for that code block, the pages are moved back into RAM. PTS: 1 REF: 68 72. ANS: The location of a paging file is important. Some tips for placement of the paging file are: 1. Server performance is better if the paging file is not placed on the boot partition (the one with the \Windows folder) of basic disks or the boot volume of dynamic disks. 2. If there are multiple disks, performance can be improved by placing a paging file on each disk (but avoid placing the paging file on the boot partition or volume that contains the system files in the \Windows folder). 3. In a mirrored set or volume, place the paging file on the main disk, and not on the mirrored (backup) disk.


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4. Do not place the paging file on a stripe set, striped volume, stripe set with parity, or RAID-5 volume, which are all disks specially set up to increase performance and fault tolerance. PTS: 1 REF: 69 73. ANS: Memory can be divided between server functions and network connectivity functions. The server functions include software applications, printing, and currently running services. Network connectivity is related to the number of user connections at a given time. Server functions use RAM and paging. The network connectivity only uses RAM. If the server performance is slow because memory is busy, the network memory parameters should be checked and tuned. PTS: 1 REF: 71 74. ANS: One of the most common uses for hardware profiles is with portable computers. Most portable computers are, at different times, used in the office, at home, and on the road when traveling. You can create multiple profiles and use Device Manager to enable or disable specific devices for each one. For example, you may have a hardware profile for home that disables your network card if you only use a modem. You can create a second hardware profile for the office that enables your network card and disables your modem. PTS: 1 REF: 72 75. ANS: In previous versions of Windows, Microsoft provided an index of compatible hardware known as the Hardware Compatibility List (HCL). The HCL served as a reference guide to determine which hardware (and associated drivers) had been tested to function correctly on operating systems like Windows 2000 Server. Beginning with Windows Server 2003, Microsoft has moved towards a new model of providing this information known as the Windows Server Catalog. The Windows Server Catalog contains listings of hardware devices that have been certified to function with Windows Server 2003, and officially carry the ć?‡ esigned for Windows Server 2003? logo. The Windows Server Catalog can be accessed from the Microsoft Web site. PTS: 1

REF: 45

Test bank mcse guide to managing a microsoft windows server 2003 environment enhanced exam 70 290 1s  

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