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Instructor’s Resource Manual For R. Wayne Mondy Human Resource Management

Eleventh Edition

Prepared by R. Wayne Mondy

Prentice Hall


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TABLE OF CONTENTS Topic

Page

PREFACE........................................................................................................................................... CHAPTER 1: STRATEGIC HUMAN RESOURCE MANAGEMENT: AN OVERVIEW Chapter Description..................................................................................................................... Key Terms................................................................................................................................... Lecture Outline................................................................................................................................ Answers to Chapter Review Questions........................................................................................ Discussion of Text HRM Incidents............................................................................................. Daily Quiz................................................................................................................................. Answers to Daily Quiz............................................................................................................... CHAPTER 2: BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY Chapter Description................................................................................................................... Key Terms................................................................................................................................. Lecture Outline.......................................................................................................................... Ethical Dilemma........................................................................................................................ Answers to Chapter Review Questions...................................................................................... Discussion of Text HRM Incidents............................................................................................. Daily Quiz................................................................................................................................. Answers to Daily Quiz............................................................................................................... CHAPTER 3: WORK FORCE DIVERSITY, EQUAL EMPLOYMENT OPPORTUNITY, AND AFFIRMATIVE ACTION Chapter Description................................................................................................................... Key Terms................................................................................................................................. Lecture Outline.......................................................................................................................... Ethical Dilemma........................................................................................................................ Answers to Chapter Review Questions...................................................................................... Discussion of Text HRM Incidents............................................................................................. Daily Quiz...................................................................................................................................... Answers to Daily Quiz...............................................................................................................

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CHAPTER 4: JOB ANALYSIS, STRATEGIC PLANNING, AND HUMAN RESOURCE PLANNING Chapter Description................................................................................................................... Key Terms................................................................................................................................. Lecture Outline.......................................................................................................................... Ethical Dilemma........................................................................................................................ Answers to Chapter Review Questions...................................................................................... Discussion of Text HRM Incidents............................................................................................. Daily Quiz................................................................................................................................. Answers to Daily Quiz............................................................................................................... CHAPTER 5: RECRUITMENT Chapter Description................................................................................................................... Key Terms................................................................................................................................. Lecture Outline.......................................................................................................................... Ethical Dilemma........................................................................................................................ Answers to Chapter Review Questions...................................................................................... Discussion of Text HRM Incidents............................................................................................. Daily Quiz................................................................................................................................. Answers to Daily Quiz............................................................................................................... CHAPTER 6: SELECTION Chapter Description................................................................................................................... Key Terms................................................................................................................................. Lecture Outline.......................................................................................................................... Ethical Dilemma........................................................................................................................ Answers to Chapter Review Questions...................................................................................... Discussion of Text HRM Incidents............................................................................................. Daily Quiz................................................................................................................................. Answers to Daily Quiz............................................................................................................... CHAPTER 7: TRAINING AND DEVELOPMENT Chapter Description................................................................................................................... Key Terms................................................................................................................................. Lecture Outline.......................................................................................................................... Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz................................................................................................................................ Answers to Daily Quiz............................................................................................................. CHAPTER 7 APPENDIX: CAREER PLANNING AND DEVELOPMENT Key Terms...............................................................................................................................

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Lecture Outline........................................................................................................................ Daily Quiz................................................................................................................................ Answers to Daily Quiz............................................................................................................. CHAPTER 8: PERFORMANCE MANAGEMENT AND APPRAISAL Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz............................................................................................................. CHAPTER 9: COMPENSATION Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz.................................................................................................................. CHAPTER 10: BENEFITS, NONFINANCIAL COMPENSATION, AND OTHER COMPENSATION ISSUES Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz.............................................................................................................

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CHAPTER 11: A SAFE AND HEALTHY WORK ENVIRONMENT Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz............................................................................................................. CHAPTER 12: LABOR UNIONS AND COLLECTIVE BARGAINING Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz.................................................................................................................. CHAPTER 12 APPENDIX: HISTORY OF UNIONS IN THE UNITED STATES Key Terms............................................................................................................................... Appendix Study Outline........................................................................................................... Daily Quiz................................................................................................................................ Answers to Daily Quiz............................................................................................................. CHAPTER 13: INTERNAL EMPLOYEE RELATIONS Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz.............................................................................................................

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CHAPTER 14: GLOBAL HUMAN RESOURCE MANAGEMENT Chapter Description................................................................................................................. Key Terms............................................................................................................................... Lecture Outline........................................................................................................................ Ethical Dilemma...................................................................................................................... Answers to Chapter Review Questions.................................................................................... Discussion of Text HRM Incidents........................................................................................... Daily Quiz............................................................................................................................... Answers to Daily Quiz.............................................................................................................

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PREFACE The Instructor’s Resource Manual was written with you, the human resource management instructor, in mind. In this manual my goal was to assist you in making class discussions more interesting and informative while helping reduce the amount of time you spend preparing for class sessions. No matter how much information is presented in a textbook, the instructor plays a crucial role in effectively discussing the concepts and theories and in building student enthusiasm for the subject matter. To my knowledge, this manual is one of the most comprehensive available for any human resource management textbook, and I believe that you will find it to be a valuable teaching aid. R. Wayne Mondy SPHR

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TEACHING RESOURCES A brief overview of each section of the Instructor’s Resource Manual is described below: Chapter Description A brief description of the chapter is provided at the beginning of each chapter. Key Terms All key terms used in each chapter are defined. Lecture Outline A comprehensive lecture outline is prepared for each chapter. Ethical Dilemmas A brief exercise called “Ethical Dilemma” is included in all chapters except the first chapter. These exercises are designed to permit students to make decisions regarding situations that could occur in the real world. In all instances it should be readily evident what the ethical choice should be. Decisions are often nice and neat in an academic environment. Then, students should ask themselves if there are other factors that some would consider in making a decision. Often there are factors that might sway a person to make a less than ethical decision. Answers to Chapter Review Questions Answers to each of the review questions are provided at the end of the chapter. Discussion of Text HRM Incidents Possible answers to each of the HRM Incidents presented in the text are provided. Because there are few instances in human resource management where there is a perfect right or wrong way to accomplish a task, please remember that responses provide only a guide to the discussion of the cases. Instructors may wish to elaborate further in their discussion. Daily Quizzes Ten multiple-choice questions and answers are provided for your use as pop quizzes in each chapter.

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COURSE SYLLABUS: AN EXAMPLE

HUMAN RESOURCE MANAGEMENT Fall 20XX Catalog Description: NOTE: IF A STUDENT DOES NOT HAVE THE REQUIRED PREREQUISITES, THEY MUST DROP THE COURSE OR THEY MAY BE DROPPED BY THE INSTRUCTOR. Prerequisites: INSTRUCTOR: OFFICE HOURS:

OFFICE: PHONE:

TEXT: COURSE OBJECTIVES 1.

Insight into the evolving role of strategic HRM in today’s organizations, the strategic role of HR functions, and the impact of technology and global competition. 2. Awareness of the importance of business ethics in HRM. 3. Insight into how workforce diversity provides an opportunity for management. 4. Examine the legislation and regulations affecting staffing. 5. Knowledge of the significant federal court decisions affecting staffing. 6. Understanding of the Uniform Guidelines, Adverse Impact, and Affirmative Action Programs that affect staffing. 7. Awareness of the ethical, regulatory, environmental, social, political, and technological issues of staffing. 8. Understanding of job analysis, human resource planning, recruitment (including Internet recruiting), and selection. 9. Awareness of the importance of HRD (training and developing) for employees at all levels. 10. Understanding of performance appraisal and its role in performance management. 11. Appreciation of how compensation and benefits programs are formulated and administered. 12. Understand safety and health factors as they affect the firm’s profitability. 13. Understand employee and labor relations. 14. Appreciate the global dimension of HRM. TENTATIVE SCHEDULE (Keep a few topics ahead because the schedule is only tentative) Date

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Introduction to course Introduction to Human Resource Management Diversity, Equal Employment Opportunity, and Affirmative Action Diversity, Equal Employment Opportunity, and Affirmative Action Diversity, Equal Employment Opportunity, and Affirmative Action Job Analysis and Human Resource Planning Recruitment Exam 1 Selection Selection Training and Development Career Planning and Development Performance Appraisal Compensation Compensation Exam Two Expert Paper Explanation Day Benefits, Indirect Financial Compensation, and Other Financial Issues Health and Safety Labor Unions and Collective Bargaining Labor Unions and Collective Bargaining Internal Employee Relations Social Responsibility and Business Ethics; Turn in Expert Paper Summaries Global Human Resource Management Exam Three Makeup examination date Review for final Final Examination STUDENT EVALUATION: Three objective exams, in addition to a comprehensive final exam will be given. Test questions may come from your text, my lecture, or a combination. Test questions will be multiple choice, fill in the blank, and discussion. All tests are 100 points each. Each class member will become an expert on a topic that I will assign to you. The expert paper will count 10 percent. You must complete this project to complete this course. The tests will be weighted as follows: Test 1 20 % Test 2 20 % Test 3 20 % Final 30 % Expert Paper 10 % Total 100 % Refer to the detailed instructions at the end of the syllabus for what is required for this project.

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Twenty percent of the grade allocated to the expert paper is forfeited for each day that the paper is late. The following grading scale pertains: 90 - 100 = A; 80 - 89 = B; 70 - 79 = C; 60 - 69 = D; below 60 = F. I curve each test. Therefore, you must have a 90-grade average for an “A.” 89.99 is not an “A.” Your grade for each test will be available to you in “Student Tools,” “Check Your Grade” in Blackboard. I will also return the test during the next class period. Testing Rules No leaving the classroom after the test begins. Bring a Scantron (two if you think you might have to erase). Bring a number two pencil. If you have a sinus problem, bring some tissues. Keep your eyes on your own paper. I will put your name on the test. Find yours. Nothing should be on your desk except, test, ID, pencil, and Scantron. Mark your answer on your test first. When you are certain about your answers, put your answer on the Scantron. Do not erase on the Scantron. An incorrect answer because of poor erasure will count as an incorrect answer. Print your name on the Scantron. I will hand the tests back in class. EXPERT PAPER INSTRUCTIONS I have assigned each of you an expert paper topic. Ten summaries on your topic must be submitted. The summaries should be one page in length including the topic heading and citation for each article. You must complete this project to complete this course. MAJOR REQUIREMENTS THAT WILL SEVERELY AFFECT YOUR GRADE  If you have any doubt on how to write an article citation, refer to the Citation Styles examples I will provide. When all else fails, e-mail me. Failure to follow the proper citation writing procedures will result in the loss of one letter grade on the project.  I want current material on your expert topic; the more current the better. No sources before August 20XX will be acceptable. You will lose a letter grade if they are before August 20XX.  Summaries should be a minimum of one-half page and a maximum of one page. Do not go over one page. You will lose a letter grade on the project if you do not follow this requirement. Margins are to be one inch using Times New Roman 12.  Because we want the most current information possible, the traditional scholarly research project may not be appropriate. Articles from publications such as Fortune, Time, Business Week, Wall Street Journal, Forbes, newspaper articles, etc. are acceptable. You must use EBSCOhost that is available from the McNeese Library for all of your summaries. I will not grade your summaries unless EBSCOhost is used and you will

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receive a zero for the project. The summary page should consist of the following: 1. Topic: This is the topic that you are researching. 2. Citation 3. Summary Failure to follow this requirement will result in the loss of a minimum of a letter grade on the project. I will provide you with a properly written summary. Staple the summary to the article. Put the summary at the top of the article. You will lose a letter grade on the project if you do not follow this requirement.

MINOR REQUIREMENT THAT COULD IN COMBINATION COST YOU A MINIMUM OF A LETTER GRADE  Use Times New Roman 12.  Double space.  No plastic folders.  Left justified, one-inch margin.  Spell check.  No awkward sentence structure.  Be clear, concise, and to the point.  Proof and re-proof.  Laser quality print. Login for EBSCOhost: Student User IDs are their social security numbers with 02 at the end (no dashes). You must call the reference desk to receive your pin number. Downloading an Article Call library (Reference Desk) to get your User ID and PIN number. Go to School Homepage Click “Library” Under “Research Tools” click “Find Journal Articles, etc.” Click “List of Databases” Click the database you would like to use such as “Business Source Premier.” You may use other databases such as newspapers but at least half of your materials must come from Business Source Premier. Put in your User ID and PIN and Authenticate Arrow down and click “Business Source Premier” Enter your topic, put in the date going back no more than two years, and select “Full Text,” then click on “Search.”

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Solution manual human resource management 11th edition wayne mondy