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eoe journal

Volume 27 Number 124 September 2017

Changing Trends in Healthcare What Manufacturing Techologists Do The Role of Securities, Commodities and Financial Services Sales Agents Celebrating Hispanic Heritage Month

eoejournal Editorial Comment


don’t know if you’ve ever had the experience of selling a house, but I’m finding that my first time isn’t all that much fun. The inspection period is almost over, and I’m experiencing so many thoughts—everything from the “worst case” to the “best case” scenario of how the sale might play out. The best case scenario is the buyers come into a large sum of money left to them by old aunt Hilda, decide to pay cash for the house without any concessions, and poof! House sold! The worst case scenario is they’ve reconsidered living in the neighborhood where my home is and have made a plan to move to Anchorage, Alaska instead...the whole deal falls through, and I have to put it on the market all over again. Of course, concerning myself and losing sleep will not affect the result in the end. But while enduring the uncertainty, it is human nature to ask, “What’s the worst that can happen?” In computer science there are algorithms and data structures that use complex mathematical equations to determine best and worst case scenarios for a particular task. The funny thing is that often, both the best-case performance and the worst-case performace rarely ever happens! Ultimately, the outcome will fall somewhere in the middle. I guess my point today is, that it’s natural to consider the extremes of how a situation might play out, but it is most likely a waste of time to dwell on them.

Lisa Petty, Editor Equal Opportunity Employment Journal

The eoejournal is published bimonthly by EOEJournal, Inc. The ownership and management of EOEJ fully and actively support equal opportunity for and advancement of all people without regard to race, color, religion, gender, national origin, sex, pregnancy, citizenship, ancestry, veteran status, marital status, physical disability, mental disability, medical condition, age, gender identity, and sexual orientation or any other characteristic protected by state or federal law.

Advertising and Editorial offices are located at: 1550 E. Missouri Ave Phoenix, Arizona 85014 Phone: 1-800-396-3373 Fax: 1-800-293-3408 EOEJ accepts freelance editorial contributions for publishing. Submissions must be on the subject of jobs, job searching, employment opportunities and/or related subjects. Email submissions to graphics@

Table of Contents Hispanic Heritage Month

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Leaders in Diversity and Inclusion

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The Role of Securities, Commodities and Financial Services Sales Agents

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The Future of Sustainable Energy: LENR

Page 10

A Checklist for Managing Your Emotional State on the Job

Page 12

Benefits of Hiring Veterans in the Healthcare Field

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5 Exciting Career Options in Nursing

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Attributes of a Medical Coder

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Changing Trends in Healthcare

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Manufacturing Technologists

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Preparing Yourself for a Job in Law Enforcement

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Jobs for People Who Love Being Outdoors

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The beauty of the world lies in the diversity of its people. -Unknown

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equal opportunity employment journal

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America’s natural gas industry is growing fast. With new technologies and new products it’s leading the charge to a cleaner, greener future.


uring National Hispanic Heritage Month (September 15 to October 15) we recognize the contributions made and the important presence of Hispanic and Latino Americans to the United States and celebrate their heritage and culture. Hispanics have had a profound and positive influence on our country through their strong commitment to family, faith, hard work, and service. They have enhanced and shaped our national character with centuries-old traditions that reflect the multiethnic and multicultural customs of their community. Hispanic Heritage Month, whose roots go back to 1968, begins each year on September 15, the anniversary of independence of five Latin American countries: Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua. Mexico, Chile and Belize also celebrate their independence days during this period and Columbus Day (Día de la Raza) is October 12. The term Hispanic or Latino, refers to Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. On the 2010 Census form, people of Spanish, Hispanic and/or Latino origin could identify themselves as Mexican, Mexican American, Chicano, Puerto Rican, Cuban, or “another Hispanic, Latino, or Spanish origin.” Today, 55 million people or 17% of the American population are of Hispanic or Latino origin. This represents a significant increase from 2000, which registered the Hispanic population at 35.3 million or 13% of the total U.S. population. Share in this special annual tribute by learning and celebrating the generations of Hispanic and Latino Americans who have positively influenced and enriched our nation and society.

We’re PGW – the country’s biggest municipal natural gas company – and we’re building a better energy economy for all. Our award-winning teams are engaged, determined, and rewarded.


Many Hispanic Americans trace their roots to the cultures of the indigenous peoples of the Americas -- including the Arawaks (Puerto Rico), the Aztecs (Mexico), the Incas (South America), the Maya (Central America), and the Tainos (in Cuba, Puerto Rico and other places). Some trace their roots to the Spanish explorers -- who in the 1400s set out to find an easier and less costly way to trade with the Indies. Other Latinos trace their roots to the Africans who were brought as slaves to the New World. For purposes of the U.S. Census, Hispanic Americans today are identified according to the parts of the world that they or their ancestors came from, including Mexico, Puerto Rico, Cuba, Spain, or the nations of Central or South America. The observation started in 1968 as Hispanic Heritage Week under President Lyndon Johnson and was expanded by President Ronald Reagan in 1988 to cover a 30-day period starting on September 15 and ending on October 15. It was enacted into law on August 17, 1988, on the approval of Public Law 100-402. Information provided by

Make today the day you make your move to PGW.


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equal opportunity employment journal

September 2017

Leaders in Diversity and Inclusion


avid is in charge of workplace diversity management at a global manufacturing company. He was recently assigned a seemingly basic task. “Focus on minorities,” the executive sponsor of the initiative told him. “I’d like to see our numbers climb from 25 to 45 percent,” he said. Minorities are largely underrepresented at the company, but David knew that was only a small part of a larger problem. Women are also grossly underrepresented, especially among senior employees. Additionally, there are no current initiatives to hire people with disabilities, nor is there a policy in place that promotes diverse ways of thinking. Frustrated at the narrowed focus of his duty, David immediately felt discouraged. Through his experiences, he has learned that to achieve greater diversity and inclusion (D&I), organizational efforts will need to focus beyond just the numbers. To effect positive and measurable change within an organization, David knows it is imperative to focus efforts on a collective and multidimensional solution. Later that day, David chatted with a team of his coworkers in different countries during a conference call. Some of them echoed something he has heard plenty of times in the past.

Jason, a colleague in Singapore, stated, “Simply focusing on hiring minorities isn’t enough. The offices here, for example, employ a huge number of minorities, but they aren’t included as key decision makers, and they’re rarely promoted to executive positions.” David and Jason both agree that their company should continue to hire more people from underrepresented groups, but that a single focus will not do much to solve any of the larger problems. They understand that companies with gender, ethnic and racial diversity are at least 15

percent more likely to experience aboveaverage financial returns. They also know that companies within the top quartile for racial and ethnic diversity are 35 percent more likely to do the same. These statistics imply a significant relationship between competitive profit gains and diversity, so why, exactly, is focusing on minorities not enough for a global company? Why are members of the global workforce — such as David and Jason — frustrated with one-way initiatives that do nothing more than single out certain groups of people? And most importantly: what can we learn from top companies successfully globalizing workplace diversity and inclusion? Managing diversity and inclusion in the global workplace is, in many ways, an unmapped territory. As such, we share four lessons from the following top global companies:

Lesson 1: Recognize the Shift in Global Understanding of D&I

As David and Jason realize in the above scenario, diversity today means more than race and gender. There’s growing significance placed on creating environments where a variety of different voices are encouraged and heard. These

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equal opportunity employment journal

voices come from people who may or may not be of the same gender, race, or ethnicity. Diversity in the workplace today can include some of the following: • Race • Ethnicity • Gender • Sexual orientation • Religious affiliation • Generation • Disability • Personality type • Thinking style This new way of thinking about D&I focuses on meeting the needs of the individual and not so much on an HR-centered initiative. Today, it is not only about having diversity within a company but leveraging that diversity to produce better products and services. It is crucial to hire and maintain a diverse workforce, so gender and racial/ethnic initiatives will be launched and maintained into the foreseeable future. There is much to learn from leaders in diversity and inclusion, but it is important to remember that every company’s D&I initiatives will look different. You should tailor your initiatives to address your specific industry and your company’s areas of weakness. Furthermore, global strategies should be able to be adopted locally. It’s clear that the shift in D&I still includes, cyc1_AFCS_Ads_EOE_Journal_v12.pdf but stretches beyond, race and gender. We are 1in need of a collective push toward recognizing the

need for diverse thinkers coming from a variety of different backgrounds, but companies are only slowly moving in this direction. Take the story of Todd Sears as an example. He began his career as a Wall Street investment banker in an environment that was not accepting of homosexuality. He eventually found a position in a more welcoming environment, where he flourished and eventually went on to pursue his own firm in a new market: private banking focusing on LGBT clients. There are aspects of running a global business that are the same across the board, such as making a profit and putting forth efforts into D&I. There are also unique concerns that come with operating through different cultures and regions.

Lesson 2: Build an Inclusive Environment

Studies show that diversity and inclusion efforts are worthwhile, especially on a global level. In the United Kingdom, senior executive teams proved a 3.5 percent increase in earnings before interest and taxes with every 10 percent increase in gender diversity. This implies that global business leaders should strive to create an atmosphere where multiple voices are heard, and their opinions are valued and considered. This fact should be engrained in the company culture. In the example scenario, David and Jason realized the importance of an inclusive global workplace, but were frustrated with the focus on a single group of workers – and frustrated that the com7/20/17 4:17lacked PM pany culture a focus on global talent. Few senior executives have realized the

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importance of a diverse workforce powered with voices of people from different backgrounds, personalities and thinking styles across the global workplace. It has become important to create environments where all people are encouraged to draw upon their unique experiences, perspectives and backgrounds to advance business goals. To achieve this in a global work setting, it’s crucial to employ effective global communication and training efforts. Healthcare provider Johnson & Johnson, for example, realized that to be successful in global diversity, it needed culturally appropriate efforts launched for every region. The company was struggling to combine its diversity efforts in the United States and Europe, so it conducted its first-ever live video conference on mutual perceptions, diversity and respect. Clients and employees reported increased productivity, and over 100 survey participants reported the conference was the most valuable training they had ever experienced. Another example of a global company realizing the depth and scope of inclusive environments is Deutsche Bank, a signatory and founding member of diversity charters in Germany, Spain and Luxembourg. About 42 percent of its employees are female. Eileen Taylor of Deutsche explained, “We are in 75 countries and we hire the best talent in each locale. Diverse teams and companies make better decisions.” Considering these examples, it’s clear that some of the top organizations around the world have set an example for diverse and inclusive global work environments. As these (continued on page 27)











We get it. We see your potential. That’s why we want you on our team doing vital and challenging work essential to the security of our nation. Consider Air Force Civilian Service (AFCS). Your talents and professional skills will find a home with us and your unique perspectives will be highly valued. We offer you a supportive and inclusive workplace where excellence is rewarded and work-life balance is a priority. Factor in great benefits and you’ll see why AFCS is a place where you can excel. At 180,000 strong we too are a force to be reckoned with. Find your place with us and watch your career soar. Forces. Joined.

Equal opportunity employer. U.S. citizenship required. Must be of legal working age.

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equal opportunity employment journal

Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC).

September 2017

The Role of Securities, Commodities, and Financial Services Sales Agents

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today at We are an equal opportunity employer.

Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. 1601 Sawgrass Corporate Parkway • Suite 400 • Fort Lauderdale, FL 33323

First National Bank Texas and its affiliates are dedicated to being a preferred employer, providing opportunities to maximize employee potential. We offer an excellent work environment, competitive salary and benefits package. We are an equal opportunity employer. Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, religion, national origin, sex, age, disability or other protected status. All affiliates support a drug free workplace.

For more information please visit our website: 703 SWANNER LOOP • KILLEEN, TX 76543 FAX: 254-554-4385

EOE Minority/Female/Individuals with Disabilities/Protected Veterans


ecurities, commodities, and financial services sales agents deal with a wide range of products and clients. Agents spend much of the day interacting with people, whether selling stock to an individual or discussing the status of a merger deal with a company executive. The work is usually stressful because agents deal with large amounts of money and have time constraints. Securities, commodities, and financial services sales agents typically do the following: • Contact prospective clients to present information and explain available services • Offer advice on the purchase or sale of particular securities • Buy and sell securities, such as stocks and bonds • Buy and sell commodities, such as corn, oil, and gold • Monitor financial markets and the performance of individual securities • Analyze company finances to provide recommendations for public offerings, mergers, and acquisitions • Evaluate cost and revenue of agreements A security or commodity can be traded in two ways: electronically or in an auction-style setting on the floor of an exchange market. Markets such as the National Association of Securities Dealers Automated Quotation system (NASDAQ) use vast computer networks rather than human traders to match buyers and sellers. Others, such as the New York Stock Exchange (NYSE), rely on floor brokers to complete transactions. The following are examples of types of securities, commodities, and financial services sales agents: Brokers sell securities and commodities directly to individual clients. They advise people on appropriate investments based on the client’s needs and financial ability. The people they advise may have very different levels of expertise in financial matters. Finding clients is a large part of a broker’s job. They must create their own client base

September 2017

equal opportunity employment journal

by calling from a list of potential clients. Some agents network by joining social groups, and others may rely on referrals from satisfied clients. Investment bankers connect businesses that need money to finance their operations or expansion plans with investors who are interested in providing that funding. This process is called underwriting, and it is the main function of investment banks. The banks first sell their advisory services to help companies issue new stocks or bonds, and then the banks sell the issued securities to investors. Some of the most important services that investment bankers provide are initial public offerings (IPOs), and mergers and acquisitions. An IPO is the process by which a company becomes open for public investment by issuing its first stock. Investment bankers must estimate how much the company is worth and ensure that it meets the legal requirements to become publicly traded. Investment bankers also connect companies in mergers (when two companies join together) and acquisitions (when one company buys another). Investment bankers provide advice throughout the process to ensure that the transaction goes smoothly. Investment banking sales agents and traders carry out buy-and-sell orders for stocks, bonds, and commodities from clients and make trades on behalf of the firm itself. Investment banks primarily employ these workers, although some work for commercial banks, hedge funds, and private equity groups. Because markets fluctuate so much, trading is a split-second decisionmaking process. Slight changes in the price of a trade can greatly affect its profitability, making the trader’s decision extremely important. Floor brokers work directly on the floor—a large room where trading is done—of a securities or commodities exchange. After a trader places an order for a security, floor brokers negotiate the price, make the sale, and forward the purchase price to the trader. Financial services sales agents consult on a wide variety of banking, securities, insurance, and related services to individuals and businesses, often catering the services to meet the client’s financial needs. They contact potential clients to explain their services, which may include the handling of checking accounts, loans, certificates of deposit, individual retirement accounts, credit cards, and estate and retirement planning.

Work Environment

Securities, commodities, and financial services sales agents held about 341,500 jobs in 2014. The largest employers of securities, commodities, and financial services sales agents were as follows: • Securities and commodity contracts intermediation and brokerage 35% • Depository credit intermediation 32% • Other financial investment activities 11% • Nondepository credit intermediation 5% • Management of companies and enterprises 4% Most securities, commodities, and financial services sales agents work many hours under stressful conditions. The pace of work is fast, and managers are usually demanding of their workers, because both commissions and advancements are tied to sales. Investment bankers travel extensively because they frequently work with companies in other countries. Because computers can conduct trades faster than people can, electronic trading is quickly replacing verbal auction-style trades on exchange floors. The environment of the stock exchange is changing as a result, with more traders carrying out orders behind a desk and fewer working on the exchange floor. A growing number of securities sales agents, employed mostly by discount or online brokerage firms, work in call-center environments. In these centers, hundreds of agents spend much of the day on the telephone taking orders from clients or offering help and information on their accounts. Because most of the major investment banks are in New York City, employment of securities, commodities, and financial services sales agents is concentrated in that metropolitan area.

I’m working forward to being myself and being heard. Synchrony Financial is more than a workplace – we’re a working forward place. A place that helps fulfill ambitions. A place where you’ll ensure customers succeed and we’ll do the same for you: through an extensive Diversity & Inclusion Network, leaders who believe differences are a competitive advantage, and a culture that celebrates you. Because we know you have goals of your own. And we’re here to help you achieve them. Our Seven Diversity & Inclusion Networks: African American Network Asian Professional Engagement Network Hispanic Network LGBT Partnership Network People with Disabilities Network Veterans Network Women’s Network

What are you working forward to? Engage with us at

Work Schedules

Securities, commodities, and financial services sales agents usually work full time and more than 1 in 3 worked more than 40 hours per week in 2014. In addition, they may work evenings and weekends because many of their clients work during the day. Call centers often operate 24 hours a day, requiring agents to work in shifts.

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September 2017

How to Become a Securities, Commodities, or Financial Services Sales Agent

A bachelor’s degree is required for entry-level jobs, and a master’s degree in business administration (MBA) is useful for advancement.


Ohio Valley Educational Cooperative Minority Recruitment

The Ohio Valley Educational Cooperative (OVEC) with a membership of 13 public school districts is actively seeking certified minority teachers and administrators for elementary, middle and secondary positions. OVEC is located in north central Kentucky and serves the following school districts: • Anchorage Independent Schools • Bullitt County Schools • Carroll County Schools • Eminence Independent Schools • Franklin County Schools • Gallatin County Schools • Grant County Schools

• Henry County Schools • Oldham County Schools • Owen County Schools • Shelby County Schools • Spencer County Schools • Trimble County Schools

To obtain an application, send a post card to:


P.O. Box 1249 • Shelbyville, KY 40066

An Equal Opportunity Employer

We pledge equal access to a teaching environment that supports diversity and equality regardless of race, color, religion, gender, age, national origin or disability.

New York University’s Mission...

to be a top quality international center of scholarship, teaching and research. This involves retaining and attracting outstanding faculty who are leaders in their fields, encouraging them to create programs that draw outstanding students, and providing an intellectually rich environment. NYU seeks to take academic and cultural advantage of its location and to embrace diversity among faculty, staff and students to ensure a wide range of perspectives, including international perspectives, in the educational experience. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. Women, racial and ethnic minorities, persons of minority sexual orientation or gender identity, individuals with disabilities, and veterans are encouraged to apply for vacant positions at all levels.

Securities, commodities, and financial services sales agents generally must have a bachelor’s degree to get an entry-level job. Studies in business, finance, accounting, or economics are important, especially for larger firms. Many firms hire summer interns before their last year of college, and those who are most successful are offered full-time jobs after they graduate. Numerous agents eventually get a master’s degree in business administration (MBA), which is often a requirement for high-level positions in the securities industry. Because the MBA exposes students to real-world business practices, it can be a major asset for jobseekers. Employers often reward MBA holders with higher level positions, better compensation, and large signing bonuses.


Most employers provide intensive on-the-job training, teaching employees the specifics of the job, such as the products and services offered. Trainees in large firms may receive technical instruction in securities analysis and selling strategies. Firms often rotate their trainees among various departments to give them a broad understanding of the securities business. Securities, commodities, and financial services sales agents must keep up with new products and services and other developments. They attend conferences and training seminars regularly.

Licenses, Certifications, and Registrations

Brokers and investment bankers must register as representatives of their firm with the Financial Industry Regulatory Authority (FINRA). To obtain the license, potential agents must pass a series of exams. Many other licenses are available, each of which gives the holder the right to sell different investment products and services. Traders and some other sales representatives also need licenses, although these vary by firm and specialization. Financial services sales agents may need to be licensed, especially if they sell securities or insurance. Most firms offer training to help their employees pass the licensing exams. Agents who are registered with FINRA must attend continuing education classes to keep their licenses. Courses consist of computer-based training on legal requirements or new financial products or services. Although not always required, certification enhances professional standing and is recommended by employers. Brokers, investment bankers, and financial services sales agents can earn the Chartered Financial Analyst (CFA) certification, sponsored by the CFA Institute. To qualify for this certification, applicants need a bachelor’s degree or 4 years of related work experience and must pass three exams, which require several hundred hours of independent study. Applicants also must have an international passport. Exams cover subjects in accounting, economics, securities analysis, financial markets and instruments, corporate finance, asset valuation, and portfolio management. Applicants can take the exams while they are getting the required work experience.


Securities, commodities, and financial services sales agents usually advance to senior positions in a firm by accumulating a greater number of accounts. Although beginners often service the accounts of individual investors, they may eventually service large institutional accounts, such as those of banks and retirement funds. After taking a series of tests, some brokers become portfolio managers and have greater authority to make investment decisions regarding an account. For more information on portfolio managers, see the profile on financial analysts. Some experienced sales agents become branch office managers and supervise other sales agents while continuing to provide services for their own clients. A few agents advance to top management positions or become partners in their firms. Many investment banks use an “up or out” policy, in which entry-level investment bankers are either promoted or terminated after 2 or 3 years. Investment banks use this policy to ensure that entry-level positions are not occupied long term, allowing the bank to bring in new workers.

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equal opportunity employment journal

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Building a Better Future Together Building tomorrow starts with you. Find your dream job today, and be part of something great. Visit our website to learn more.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, gender identity, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

People are our strength and most valuable asset. We attract highly capable, diverse, innovative people and recognize their efforts and contributions to the company. We ensure a pleasant and safe work environment with trust and respect. Reeves is an equal opportunity, affirmative action employer. Reeves Construction is a drug-free workplace employer. All women and minorities are encouraged to apply.

Investment banking traders must make split-second decisions, with large sums of money at stake. Important Qualities

Analytical skills. To judge the profitability of potential deals, securities, commodities, and financial services sales agents must have strong analytical skills. This includes computer programming skills which they use to analyze financial products. Customer-service skills. Securities, commodities, and financial services sales agents must be persuasive and make clients feel comfortable with the agent’s recommendations. Decisionmaking skills. Investment banking traders must make split-second decisions, with large sums of money at stake. Detail oriented. Investment bankers must pay close attention to the details of initial public offerings and mergers and acquisitions because small changes can have large consequences. Initiative. Securities, commodities, and financial services sales agents must create their own client base by making “cold” sales calls to people to whom they have not been referred and to people not expecting the call. Math skills. Securities, commodities, and financial services sales agents need to be familiar with mathematical tools, including investment formulas.


The median annual wage for securities, commodities, and financial services sales agents was $67,310 in May 2016. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $33,340, and the highest 10 percent earned more than $208,000. Article provided by The Bureau of Labor Statistics

Reeves Construction Co. 101 Sheraton Court Macon, GA 31210

Reeves Construction Company offers competitive salaries and provides a wide range of benefits designed to meet your needs. Learn more about us online:

A Division of Reeves Construction

Reeves Construction Company policies, programs and benefits are administered in a non-discriminatory manner without regard to race, age, color, religion, national origin, sex, marital status, disability, pregnancy or veteran status.

Collaboration and Creativity Make A Difference New York Institute of Technology (NYIT) is committed to offering all qualified students access to opportunity and to supporting applications-oriented research that benefits the world. We believe the best results are achieved when talented people with diverse experiences, ideas, and backgrounds work together. – Architecture and Design – Interdisciplinary Studies and Education

– Engineering and Computing Sciences – Health Professions

For more information and a list of employment opportunities, visit

NYIT is an AA/EEO institution.

– Management – Arts and Sciences – Osteopathic Medicine

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equal opportunity employment journal

When you join Grundfos, you become part of our brand and shared commitment to make a difference by confronting the water and energy challenges that the world is facing. Your contribution lies in the decisions you make and actions you take – whether it be in production, supply chain, marketing, finance, IT, sales, service or research and development.

Join GRUNDFOS and our SHARED COMMITMENT to MAKE a DIFFERENCE You can contribute to helping us stand out as responsible, forward thinking and innovative. Take a closer look at our values and culture at

Grundfos Pumps is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity to all employees and applicants regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, physical or mental disability, or veteran status.

ICMA-RC, a financial services leader in public sector employee retirement products and services. ICMA-RC provides retirement saving and planning services for more than 9,000 government employers nationwide and more than one million city, state and county participant accounts. ICMA-RC associates are dedicated to our mission of helping public employees build retirement security. We are proud to serve those who serve us!

September 2017

The Future of Sustainable Energy: LENR


eeting the world’s ever-increasing energy demands depends on the invention of a self-sustainable energy source. From the future of space exploration to solving the world’s climate and energy problems, a device utilizing Low Energy Nuclear Reactions (LENR), sometimes referred to as cold fusion, will allow people to generate their own power at the cost of next to nothing. LENR could change the world overnight. LENR is a type of nuclear reaction that differs dramatically from any kind of existing reaction, occurring near room temperature and operating self-sustainably for extended periods of time. These reactions are much safer, cleaner, simpler, and cheaper than nuclear fission, nuclear fusion, or any other known energy source can provide, including gasoline. Because LENR occurs through the merging of hydrogen and nickel to form energy, according to NASA researchers, one percent of the total planetary nickel mined could produce energy for the whole world, costing 25 percent the cost of coal. Additionally, carbon can be used as fuel, which would be turned into nitrogen. By avoiding the sequestration of carbon, LENR would remove it from the system. This means, essentially, that such technology used on a widespread basis would tremendously help the environment by nearly eliminating greenhouse gas problems and heavy air pollution, in turn outputting a fraction of the waste compared to what current energy sources produce. Cold fusion has long been called a pipe

dream, with plenty of skeptics dismissing the idea on the first mention. Although many scientists claimed to have achieved LENR over the years, under additional scrutiny, most failed to reproduce experiments. Pseudo-science may have been an appropriate term for the technology, that is prior to the past few years. Scientists from the NASA Langley Research Center, and around the world for that matter, now tout that over 20 labs have independently verified LENR devices producing excess energy, removing all doubt about LENR being a real science. Mainstream science, while hesitant to accept the reality of the new science, doesn’t have much of a choice any longer – LENR is officially the future of sustainable energy science. Scientists from over 30 countries met in July, at the University of Missouri, to share information regarding the new technology and how it can be improved and implemented on a wide scale. Once widespread implementation of LENR occurs, nearly everyone will have a LENR device that replaces their water heater, enabling people to produce their own power, heat and electricity, in a selfsustainable manner. Power companies and power grids will become all but obsolete, the world’s reliance on fossil fuels will dissolve and humanity could finally achieve total self-reliant status with minimal government interference. Long-term and far reaching manned space exploration, without the need for unreasonable refueling, will become a reality. Article by

To learn about current career opportunities throughout the United States, visit: EnergySolutions is an international nuclear services company. With over 1,000 world-class professionals, EnergySolutions is a global leader in the safe recycling, processing and disposal of nuclear material. EnergySolutions is an Equal Opportunity Employer.

Join a dynamic team that encourages growth, diversity, opportunity and excellence. ICMA-RC is proud to be an Equal Opportunity Employer. 777 North Capitol Street NE Washington, DC 20002

EnergySolutions is always looking for bright, energetic people to join our growing team. To view current open positions and apply online visit:

September 2017

equal opportunity employment journal


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Celebrating the histories, cultures and contributions of American citizens whose ancestors came from Spain, Mexico, the Caribbean and Central and South America.

September 15 – October 15, 2017 Equal Opportunity Employment Journal 2017 THEME: “Shaping 608 East Missouri Ave. the Bright Future of America”

Phoenix, AZ 85012 Our Sponsors below recognize the contributions made by Hispanic and Latino Americans to the United States Workforce. Amo USA, Inc. Awin Management, Inc. Beazer Homes Holdings Corp. Board of Education of Washington County Brach’s Confections Brasseler USA Browning-Ferris Industries Carvel Corporation Cato Research Columbia College Commonwealth of Virginia Corpus Christi Independent Djont Leasing, L.L.C. Doubletree Guest Suites Chicago Dovatron E.A. Patten Company Eaton Corporation Educational Employees Credit Union Electro Corporation Federal Mogul First Data Merchant Services General Dynamics Electric Boat Corp. Guaranty Federal Bank Havenwyck Hospital Herr Foods, Inc. Hosparus Hotel Sofitel Hurst Boiler & Welding Co., Inc. Iowa Foundation for Medical Care Kinder Morgan Lake Shore Nursing Centre, Ltd. LeCroy Corporation Mack Trucks, Inc. Magellan Health Services Manufactured Home Communities, Inc. Mariner Post-Acute Network

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Wing Enterprises, Inc. Zones

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equal opportunity employment journal

A leader in the office furniture industry. Nationwide career opportunities. See our career opportunities at and listed with state workforce training and development centers. As Affirmative Action/Equal Opportunity Employers, the operating companies

of HNI Corporation support the advancement of all people based on their qualifications and experience without regard to race, color, creed, religion, gender, age, national origin, marital status, veteran status, citizenship status, disability, sexual orientation, genetic information or any other status protected by law.

September 2017

A Checklist for Managing Your Emotional State on the Job by Rick Sheridan


Harris County Department of Education is a fast-growing tax-assisted organization serving school districts and the public in locations throughout the Houston, Texas area. We offer an array of benefits including medical, dental, vision, life insurance, Teacher Retirement System and Social Security.

For job opportunities visit us at:

Distraction Control


• You maintain a positive, effective focus in the face of distractions, obstacles, setbacks or negative input. Quickly regain an effective focus if temporarily distracted. • Develop and practice a refocusing plan using simple reminders, metaphors, or anchors (more below). • Stick with your own game plan and stay on your own best path. • Are you prepared to flow through distractions, refocus quickly and regain control when faced with performance errors or setbacks? Can you do it consistently? Reflecting on both what you have done well, and what needs to be improved. Target areas for improvement and act on lessons learned on a regular basis. Are you drawing out relevant lessons from every teaching or learning experience? Do you act on those insights consistently?

People are our strength and most valuable asset. We attract highly capable, diverse, innovative people and recognize their efforts and contributions to the company. We ensure a pleasant and safe work environment with trust and respect. Reeves is an equal opportunity, affirmative action employer. Reeves Construction is a drug-free workplace employer. All women and minorities are encouraged to apply.

Reeves Construction Co. 101 Sheraton Court Macon, GA 31210

Emotional Stamina

Reeves Construction Company offers competitive salaries and provides a wide range of benefits designed to meet your needs. Learn more about us online:


ne of the first tasks before anyone can begin to effectively manage their career is to be able to put themselves in a positive emotional state. Your emotional state can determine your ability to successfully react to the various factors on the job. Some of the information in this article comes from the fields of sports psychology and personal development. Being in control of your emotional state is not an exact science, but there are techniques that can make a difference. Below are several techniques that I have used while on the job.

A Division of Reeves Construction

Reeves Construction Company policies, programs and benefits are administered in a non-discriminatory manner without regard to race, age, color, religion, national origin, sex, marital status, disability, pregnancy or veteran status.

Emotional Flexibility – The ability to be open, and nondefensive in the face of crisis. The ability to summon a wide range of positive emotions (defusing humor, joy, fighting spirit, etc) without fear of the competitive outcome. This helps preserve tyour creativity and problemsolving ability in stressful situations. Emotional Responsiveness – The ability to remain fully connected to the situation so that your emotional response remains alive, spirited, and sensitive to whatever is happening. Emotional Strength – The ability to summon what-

September 2017

equal opportunity employment journal

ever levels of emotional strength are necessary to get the job done positively and successfully. Emotional Resiliency – The ability to bounce back from setbacks, losses, and emotional hits quickly and easily without being deterred from a goal.


• Be careful about the words you use to describe a teaching or learning experience. • For example, instead of looking at the situation as a “major problem” try to see it as a “minor challenge” and work through the available options. • • Another example, instead of saying that the computer has “crashed” (incorrect), “frozen” is less overwhelming.

Beliefs and References

A belief is any feeling of certainty about something. For example, students who learn one subject successfully, often develop a belief in their ability to quickly and easily learn other subjects. References are how you interpret a situation based on your total experiences in that area.• Building a set of positive references can assist your ability to recover from a negative emotional state and give you the confidence to learn new and challenging material.


Anyone can quickly change their mental state by changing their focus. • Don’t allow yourself to be frustrated if “your way” does not seem to work. Try other methods and break down any task into man-

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ageable steps. For example, if you are having problems getting your computer to work properly, try a different approach.

 dditional questions for the A problem-solving process:

Athletes use anchoring to effectively anchor (or “lock-in”) their best performances. Anchoring is setting up an external trigger (such as touching your thumb and index finger) so that the external trigger automatically sets off the internal response (your peak study time). The student (or teacher) should wait until they are having a peak productive experience and find a way to recall that mental state with an anchor.

• How was it discovered?

Empowering questions provide you with new understanding, help you to focus on solutions instead of problems, move you to take action, and make you responsible for your own learning progress. Examples of empowering questions: • How could I use this less than perfect experience? (Instead of: Why am I such an idiot?); • What would I like to learn in this situation? (Instead of: Why doesn’t this software ever work?) • Possibility questions, such as: “what if everyone in the world had access to the Internet?” helps to provide a big picture.

• What are the categories and boundaries?



• Necessity questions, such as “what must I do to complete this project by the end of the month?” opens up new avenues for brainstorming and problem-solving.(Ask both).

• Why did this problem start? • Who has already tried to solve the problem? • W  ho might be able to help us solve this problem? • Where can good information about this problem be located? • What is the threat of this problem? • How complex is this problem? • What can be changed? What must be accepted? • What do I want to happen now? Rick Sheridan is an award-winning writer who has been published in Dayton Daily News, Chicago Sun-Times, Tampa Bay Times, Professional Artist, CNN’s iReport, UPI, etc. He served as an assistant professor of communications at Wilberforce University for nine years. Rick has also lectured at Stanford University, California State University and at the Chautauqua Institution. Dr. Sheridan has a Master’s in Theater and Media Arts, and a Doctor of Technology (D.Tech) in Communications and Language Practice. Sources: Hiemstra, R. (ed.) Creating Environments for Effective Adult Learning San Francisco, USA: Jossey-Bass Publishers, 1994.Knowles, M. Self-directed Learning: A Guide for Learners and Teachers. New York, USA: Cambridge Book Co. 1970.Loehr, J., Stress for Success, Crown Business Books, 1998.Robbins, A., Awaken the Giant Within: How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny! Free Press, 1992. . 

careers @ the WE DELIVER THE TOOLS & SOLUTIONS PEOPLE COUNT ON WHEN IT REALLY MATTERS We are the leader in tools and security. We are Stanley Tools. We are DEWALT. We are Mac Tools. We are Porter-Cable. And we are much more. We are the doors that protect you at airports. We are the lock and deadbolt on your front door. We are the hydraulic breakers that rescue trapped earthquake survivors. We are the people on the phone in an emergency. Joining the Stanley Black & Decker team means joining one of the world’s largest, fastest-growing, and most dynamic companies. If you’d like to be a part of this team and make a difference in the lives of our customers, visit us online: for current openings and application procedures. We are an Affirmative Action/Equal Opportunity Employer (AA/EOE) and encourage applications from women, veterans and minorities.

Commitment to Diversity & Inclusion Challenging and Rewarding Work

ETL Development • Data Analytics • Business Intelligence • Big Data Budget Development • Process Improvement • Performance Metrics

Professional Growth & Training

Mentoring • Technical Training • Leadership Development • Educational Assistance Diversity & Inclusion Training • Community Involvement

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Developers • Architects • Projects Managers • Analysts • QA Testers Bank Examiners • Software Developers


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equal opportunity employment journal

Benefits of Hiring Veterans in the Healthcare Field


September 2017

by M.F. Seipel

Teamwork. As any employer knows, employees who work well as part of a team are indispensable. This is especially true in the healthcare field where patients’ lives are at stake. When one member of the team does not carry their weight, it can have an adverse impact on the other team members. Veterans have been thoroughly trained to carry their own weight and work with their comrades to complete the duties they were assigned. Productivity. In the military, disciplinary measures were taken if you did not meet the goal, in order to teach them that goals are set for a purpose and need to be met. This is another positive trait needed in the healthcare field that has been ingrained in a veteran. Motivated, productive people are what it takes to get all the work done in a timely manner; veterans know how to do this with determination and tenacity, and won’t stop until the goal is met. Working Under Intense Pressure. Veterans who worked in the medical field beyond their training in the classroom learned quickly how to work under incredible pressure. Circumstances in any area of the medical field can be overwhelming during combat. Whether trained as a nurse, a doctor, a medical pilot, or any other job, veterans had to know exactly what to A thriving environment for do at a moment’s notice. learning, innovation and growth This skill is a valuable Why do so many people join asset in civilian healthMTS Systems Corporation and care facilities. stay for a career? Because this is a Leadership. Some peosmart people. place where you get to apply your ple are born leaders and creativity, work with smart people smart ideas. some are made into leaders; on fascinating projects, and make either way, they both need smart choice. a positive impact on people’s lives. to be taught how to be propIt is a place where you can learn, er leaders. Veterans who innovate and grow professionally. worked in the medical field while in the military have been taught the best leadership skills possible. One of the first things they were taught is that in order to be Our business is thriving. a great leader you have to Our future is exciting. be a great follower; in other Your potential is unlimited. words, you have to know how to take orders and mit to those in authority before you can expect anyone to take orders from you. They were also taught how to anticipate future issues and how best to deal with them. These two aspects of veterans’ training is a boon for any healthcare facility. Communication. Business owners know that excellent communication skills is one of the fundamental things to look for in an be certain. employee. In the healthcare world, bad communication can result in patients

here would our nation be without our military personnel who have put their lives on the line to fight for and protect us? Our nation would not be the mighty power it is without them. They deserve our deepest gratitude and sincerest support. Donating time and money to veteran organizations is a great way to show appreciation; however, if you own a business in the healthcare field, there is an even greater way to help support our men and women who have served our country in the military. Whether your healthcare business is small or large, the benefits of hiring veterans are numerous and far-reaching. The training our military personnel receive makes them excellent employees. Loyalty and Dedication. The loyalty veterans have developed while in the military goes deep, especially those who have been in combat. They were not only taught loyalty and dedication to each other in training, but they lived it in the field. The bond between troops who have fought next to each other is seldom broken. This loyalty and dedication carries over into civilian life with their families, friends, and place of employment.

A Multidiscipline Consulting Engineering Firm with offices located across the US and abroad Since POWER Engineers began in 1976, we have grown into a flexible and progressive consulting engineering firm. We are a company of innovators. We encourage new ideas and fresh approaches and, most importantly, we strive to be our clients’ first choice. These traits and deep technical skill account for the mutual success of POWER and our clients. POWER Engineers, Inc. shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

For Career Opportunities visit

September 2017 getting hurt, being neglected, and may possibly lead to their death. Veterans have been trained to communicate respectfully, honestly, and also openly when they know something is wrong. In the military, if they let things go unattended or undone, they were disciplined. Even when an error occurred that was not their fault, they were trained to do everything in their power to correct it, or bring it to their superior’s attention for them to take care of. In any healthcare facility, noticing errors and correcting them is essential, not only for the welfare of the patient, but to avoid legal issues as well. Intuition. Some people are born with more intuition than others, but just like leadership skills, intuition is a skill that needs to be taught or channeled correctly. Veterans working in the medical field during battle have had that skill honed to perfection in many cases. Having a “sixth sense”

equal opportunity employment journal about how to deal with many medical issues that suddenly arise while in combat has saved countless lives over the years. This skill takes time and experience to develop, and medical field veterans have acquired the experience while serving their country. To save time developing a high level of intuition in an employee, hiring a veteran with experience in the medical field is the answer. Training and Education. The medical training and education military personnel get while in service is outstanding, thorough, state-of-the-art, and easily transferable into civilian life. If you are a healthcare facility dealing with special fields of medicine and would like to hire a veteran, the VA will oftentimes pay for a veteran to get the special training they need. Tax Credits. There are numerous tax credits available to employers who hire veterans. WOTC (Work Opportunity Tax

Credit) has information about tax credits for employers on the IRS website. There are certain qualifications and forms to fill out, but the effort is well worth it. There is also the Official Wounded Warrior Program available in all five branches of the armed services: the Army, Navy, Air Force, Marines, and National Guards. When considering hiring a veteran, do not overlook the wounded vets. Veterans who have been wounded may have various obstacles to overcome, but they are determined to be the best employee possible. The healthcare field needs dedicated, skilled employees. If you are an owner of a healthcare facility, hiring a veteran will be beneficial for both you and the vet. You will be getting a skilled employee, and the veteran will have the opportunity to use the training and experience he or she paid so dearly for. Article by

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The medical training and education military personnel get while in service is outstanding, thorough, state-of-the-art, and easily transferable into civilian life.

A leader in the office furniture industry. Nationwide career opportunities. See our career opportunities at and listed with state workforce training and development centers. As Affirmative Action/Equal Opportunity Employers, the operating companies

of HNI Corporation support the advancement of all people based on their qualifications and experience without regard to race, color, creed, religion, gender, age, national origin, marital status, veteran status, citizenship status, disability, sexual orientation, genetic information or any other status protected by law.

SERVICES PROVIDED Transportation Facility and Building Systems Construction Services Environmental Services Planning/GIS Program Management Sustainability Energy and Marcellus Shale Urban Training Institute



Delaware North Companies Parks & Resorts at KSC, Inc. ®Mail Code DNPS Kennedy Space Center, FL 32899

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equal opportunity employment journal

September 2017


by N.P

the immediate post-partum period for both mom and infant.

3. Nurse Practitioner (NP)


ooking into nursing as a career choice? Or maybe you already are a nurse and are looking for a new niche in nursing? Many nurses start off in a hospital to get one to two years of mixed medical-surgical nursing experiences under their belt. This kind of experience cannot be underrated. It allows a nurse to experience various types of patients and conditions so that they can see if there is an area of interest to specialize in. Read further to explore five areas of nursing that look at specialty opportunities.

1. Mental health nursing

Ranging from working with individuals in an acute care hospital inpatient setting to a community-based program, mental health nursing offers exciting opportunities for passionate and empathetic nurses. Supporting patients with diagnoses such as depression, anxiety, post-traumatic stress disorder (PTSD) and eating disorders, to name a few, this field employs nurses who are committed to advocating for those with mental health conditions. The specialty requires either extra training

on the job or some employers may require a specialty certificate in mental health. In larger, urban centers the option to work in pediatric mental health with kids may also be an option.

2. Obstetrical nursing

Although from a distance obstetrical nursing may look like the ‘fun’ way to be a nurse with proud new parents and cooing new babies, there is another side to this specialty that requires a special level of strength, both physically and mentally. An obstetrical (OB) nurse needs to enjoy supporting families through the birthing process while also being on guard to be an emergency nurse if clinical issues arise and to be a surgical nurse to work with C-section deliveries. A specialty program in perinatal nursing is typically required to prepare nurses on how to manage emergencies prenatally, during labor and during

As an advanced practice role in nursing, an NP works autonomously under their own license. An NP can assess, diagnose, order tests and prescribe medicaThere are ma tions. This job requires successful certification specializatio after a rigorous program that is usually two to three years in length. After this is completed, a registered nurse may then apply for a new license as a nurse practitioner. Given the increased scope of practice involved, most programs will require that a registered nurse has completed a minimum amount of work hours, such as a two-year, full-time equivalent, before applying for the program. However, often the more experience the better in order to prepare to take on this role with its increased level of autonomy. When applying for a program one will need to choose their specialty interest as an NP. This can range from primary care to acute care pedi-

Simpson Gumpertz & Heger Inc. (SGH) is a national engineering firm that designs, investigates, and rehabilitates structures and building enclosures. We are always looking for talented engineering candidates for all of our offices. To learn more about SGH and current job opportunities, visit our web site at SGH is an Equal Opportunity Employer and we value diversity in our workforce. We are committed to providing equal opportunities to all job applicants and employees. We consider all qualified applicants, and encourage individuals with disabilities and protected veterans to apply. We offer an excellent compensation and benefits package in a corporate culture based on learning and growth.

Boston Chicago Houston Los Angeles New York San Francisco Southern California Washington, DC

Our Employees Connect Brilliant Minds Every Day We at IEEE realize how fortunate we are to work with the best and brightest. Our mission is to advance technology for humanity, and we do so from one of the best places to work in New Jersey. Come Join Us! Visit to view details about open positions in one of our four offices: Los Alamitos, CA; New York, NY; Piscataway, NJ; and Washington, DC


The IEEE is an affirmative action/equal opportunity employer M/F/D/V.

13-HR-0095-BPTW 2013 Ad-EEOC-Final.indd 1

3/15/13 4:13 PM

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Page 17


P. Lee

atrics, with numerous specialties in between depending on where you live in.

4. T ravel nurse abroad

Opportunities throughout North America, New Zealand, Australia and the UK are limitless and can pay handsomely. However, the paperwork can be cumbersome. any options for It can take roughly up to one year to get all on in nursing. of the logistics in order from transferring of educational requirements, licensure verifications, certifications validated, security checks completed, and payment arranged. Typically this all needs to be done before most travel agencies will work with you. Countries will vary on whether further tests need to be written before obtaining the license. For example, for a foreigner to work in the US the NCLEX exam must be successfully taken. To work in the UK, a course for international nurses is now required before a license will be provided. Once a license is received, it is then time to select

a travel nurse agency to work with to find a job. Agencies will vary in their wages, housing support, medical and recruitment bonuses so review carefully. Eventually, a job interview will be arranged over the phone or Skype and then hopefully a job offer is received. The job offer is typically required before applying to customs for the appropriate visa. It may be easier for young adults doing this who can apply for working visas, for example in Australia, and then find a job once in the country. Although a lot of planning is involved, the opportunity to work abroad and experience new adventures is unforgettable.

5. Nurse educator or clinician

A nurse educator is typically educated at a master’s or PhD level and is involved with curriculum preparation, delivery and evaluation.

This can occur on site at the institution’s campus or from a remote location online. For nurses preferring to stay in the clinical environment, a nurse clinician is another exciting option. Here nurses with experience and education within a specific environment are the leaders to provide education and training to new and current staff members. Nurses without the master’s level preparation may still get a taste of the educator role by taking on nursing students to be their mentor or to mentor new nursing staff during their orientation period with a new job. This role allows the more experienced nurses to enjoy teaching new skills, providing supervision, feedback and being involved in the evaluation process. The above offers only a small glimpse into the many nursing specialty options available these days. There are several more out there that help keep a career in nursing exciting and refreshing for all the years ahead. Article provided by

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equal opportunity employment journal

September 2017


350 South Oak Avenue • Oakdale, CA 95361 • EOE Current openings include full-time and per diem positions. If you would like to join our team, please email your resume to Brian Beck - VP Human Resources at For more information visit:





We are a Catholic healthcare ministry serving Ohio and Kentucky. With more than 34,000 employees in eight markets, we’re one of the largest healthcare systems in the country. At each one of our more than 450 points of care, we deliver high-quality, compassionate care with one united purpose: to help our patients be well in mind, body and spirit. We are looking for skilled, compassionate, dedicated people LIKE YOU to join us on our mission to help our communities be well. Career opportunities are available throughout our system for physicians, nurses, pharmacists and technicians, as well as support staff, administrators and managers. We welcome the different ideas, experiences, perspectives and talents of a diverse workforce.

Visit our website at: An Equal Opportunity Employer

Attributes of a Quality Medical Coder


by Kate Newton

edical coders provide an important function in hospitals, doctors’ offices, and clinics, helping to maintain patient record-keeping and ensuring that providers are properly paid by insurance companies. The following attributes are essential to quality medical coding.

Academic Understanding Combined with Good Logic Skills

Medical coding is a highly specialized skill that takes time to master. Those who work in this field must have a basic understanding of anatomy, physiology, and medical terminology. They must also be able to analyze information logically to arrive at the correct diagnosis and procedure codes. The work is especially challenging when patients have symptoms that are equivocal in nature, diagnoses are undetermined, or where a physician orders a range of treatment protocols.

Coding to the Highest Level with Specificity

An experienced medical coder knows the importance of coding to the highest level of specificity within the ICD-9-CM (The International Classification of Diseases, 9th Revision, Clinical Modification). Vague coding often leads to insurance companies rejecting claims. These claims must then be resubmitted while providers wait for payment, impacting their bottom line. Therefore, to ensure claims are paid expeditiously, coders must have more than a general knowledge of relevant codes in a given area, and be able to pinpoint correct subsections of the ICD-9-CM.

Staying Up-to-Date on Changes to Code Procedures

The codes that are currently in use are not static, but are continually being modified through new legislation and industry mandates. Quality medical coders are always learning long after they have completed their initial training. The American Health Information Management Association requires members keep up to date with continuing education in order to remain certified. This will become even more important after October 1, 2015, when the current ICD-9-CM system is updated to ICD-10. This new system will encompass more than 68,000 diagnosis codes--more than five times the current number of codes in use.

Ability to Decipher Information Without Direct Access to the Provider

Skilled coders move quickly and efficiently through medical reports. They are able to rely solely on the physician’s or nurse’s record to determine the appropriate codes, without having to speak to the provider. Assuming the notes in the file are accurate and legible, a good coder has enough knowledge to determine the correct codes without having to stall the process to get more information.

Technologically Savvy

New software programs are continually being developed to make the work of medical coders more efficient and more accurate. Those who adapt easily to improved technology are a big asset to providers who rely on their skills for accurate coding. Advances in medicine and an aging baby boomer population have expanded most medical practices, making it even more important that coding is done accurately and efficiently. Coders with the above qualities are greatly sought after by all medical facilities, large and small. Article provided by

September 2017

equal opportunity employment journal

The Changing Trends in Healthcare

Page 19

Bryan Health...Where Passion meets Purpose • Innovative treatments and technology • Compassion for patients and each other • Pride in the work we do to change lives

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ealthcare careers have changed over the past few years. Doctor and nurse careers are no longer the only options available in the medical field. You can become a medical biller, transcriptionist, coder, pharmacy technician, and so much more. Each career choice will require you to become a trained professional to provide the best care. For instance, a medical biller and coder will require you to work behind the scenes, talk on a telephone and to be good with numbers. These jobs are important professional careers that are necessary for providing quality healthcare to the patients. The healthcare industry will continue to change each year making it necessary for new workers in the healthcare industry. With an increased demand in the healthcare industry, new jobs have had to be created. Some factors have influenced these changing healthcare career trends during the past decade. In the past decade, the healthcare utilization rates showed us how services have changed. Even with an aging population and health care incentives, there was not much increase or decrease during a ten year span for visits to the hospitals, physician’s offices or emergency room departments. However, there was an increase of visits to outpatient branches of the hospitals. Therefore, a new need was discovered for expanding outpatient services. With the expansion of outpatient services, more healthcare jobs became available. With a decrease in hospitalization rates, we are seeing more Medicaid programs, Medicare recipients and insurance holders. In addition, there is an increase for technological and scientific equipment. According to a report, more ambulatory healthcare providers, community and nursing homes are needed as well. According to the Bureau of Labor Statistics, 228,000 jobs have been added

to the healthcare industry since 2012. This increase has happened due to an increasing need for more manpower at the hospitals, outpatient clinics and nursing homes. The healthcare system has become more challenging. Therefore, there has become a need for improvement in the healthcare industry. A healthcare publication discussed the trends for the future ten years in the healthcare industry. This publication showed that patient care had decreased recently in the Academic Health Centers. This encouraged the health centers to try to be more efficient and productive with their research and patient care. In addition, the article stated that some areas would have an increase in other trends. For instance, there would be an increase in costs for patients, an increase need for technology and an increase need for patient care. The healthcare trends would need to focus on the patient as the main consumer, and the healthcare industry would need to maintain a competitive edge to provide the necessary care for each patient. Today, the healthcare industry is working to provide quality care for patients by reducing the payments to providers. With an increase in insured patients and a new healthcare system, the healthcare career market is looking more promising. The past and the present trends in the healthcare career market have helped prepare the future for those who want a career in healthcare. For a promising career in the healthcare industry, you will need to be prepared to provide efficient care for the patients since the patients and the insurers are the consumers who keep the healthcare industry going. People are requiring more healthcare services than they did in the past. Therefore, this means more jobs are available in the medical and healthcare profession today. Article provided by

Forward. Together. Learn more at: EEO/AA - M/F/V/D

Renowned for the quality of our services by being recognized with various industry, association, and national awards, Christiana Care Health System (CCHS) is committed to being a premier health provider by advancing medical treatment in the Mid-Atlantic region. We recognize that, in addition to state-of-the-art technology, cutting edge services, and treatment modalities, our team members are the ultimate foundation of our success. As such, we are committed to providing best in class workplaces in addition to offering competitive salaries and benefits, work/life balance and opportunities for both personal and professional growth. Recognizing that diverse viewpoints are responsible for creating a united vision, we are proud to have a workforce that represents the best aspects of the communities we serve. We are an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state or local law.

To learn more about the current openings available at our hospitals in Wilmington, Newark and our other entities located throughout the state of Delaware, please visit our website:

VA Long Beach Healthcare System 5901 East 7th Street • Long Beach, CA 90822 The VA Long Beach Healthcare System is one of the most diversified tertiary health care providers in the VA. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology as well as education and research. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information about us and our current vacancies, please visit: EOE

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equal opportunity employment journal

September 2017

What Do

Concordance, a merger of Kreisers, MMS and Seneca, delivers customized service models and top quality products across the entire healthcare spectrum. For more information visit us at


Manufacturing Technologists Do?

Veteran Proud It is with a deep sense of pride and dignity that we proudly support and honor all of America’s sons and daughters that have served. We are an equal opportunity employer devoted to diversity, inclusion, and veterans succeeding in the workforce. Veterans and individuals with disabilities encouraged to apply. Billings Clinic is a community-owned, not-for-profit health care organization with more than 4,000 employees, including over 400 physicians and advanced practitioners offering more than 50 specialties. Our organization is the community’s largest employer and serves patients in Montana, Wyoming and the Western Dakotas. For more information, please visit


anufacturing technologists develop tools, implement designs, or integrate machinery, equipment, or computer technologies to ensure effective manufacturing processes. Other names for this job might include Business Process Analyst, Manufacturing Engineering Technologist, Manufacturing Planner, Manufacturing Specialist, Manufacturing Technologist, Manufacturing Technology Analyst, Technical Fellow, Tool Design Engineer, Tool Planner. Typical Salary: $62,820 Job Satisfaction Rate: 70% said they were satisfied with their job and 60% said they find that their job makes the world a better place or helps to make someone else’s life better. On a daily basis, manufacturing technologists monitor or measure manufacturing processes to identify ways to reduce losses, decrease time requirements, or improve quality. They ensure adherence to safety rules and practices. A typical day for a manufacturing technologist includes monitoring the productivity or efficiency of industrial operations. Besides the “typical day” things that Manufacturing Technologists do, they prepare layouts, drawings, or sketches of machinery or equipment, such as shop tooling, scale layouts, or new equipment design, using drafting equipment or computer-aided design (cad) software. They might also develop or maintain programs associated with automated production equipment. On a weekly to monthly basis, Manufacturing Technologists estimate manufacturing costs. and identify opportunities for improvements in quality, cost, or efficiency of automation equipment. In addition, they recommend corrective or preventive actions to assure or improve product quality or reliability. Although specific duties may vary, many of them select material quantities or processing methods needed to achieve efficient production. To some Manufacturing Technologists, it is also their responsibility to verify weights, measurements, counts, or calculations and record results on batch records. A typical week or month for them might include: • Create graphical representations of industrial production systems. • Develop technical methods or processes. • Estimate operational costs. • Design industrial equipment. • Recommend technical design or process changes to improve efficiency, quality, or performance.

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equal opportunity employment journal

Page 21

Recommended degree level: Bachelor’s Degree

We asked other Manufacturing Technologists what degree they had when they got the job and most of them said they had a Bachelors degree followed by Associates degree. Here are the most popular majors that came up: • Architectural Engineering Technology/Technician • Laser and Optical Technology/Technician • Biomedical Technology/Technician • Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician • Energy Management and Systems Technology/Technician Another popular question is what makes a manufacturing technologist successful? Most successful Manufacturing Technologists have these 5 skill sets. • Mathematics • Critical Thinking • Complex Problem Solving • Active Listening • Speaking In addition to that, one common characteristic among successful Manufacturing Technologists is they are good at attention to detail. Here are the top 5 common characteristics: • Attention to Detail • Dependability • Integrity • Analytical Thinking • Adaptability/Flexibility


As Oklahoma’s largest and most diverse hospital, OU Medical Center features a winning team of world-class academic and private physicians, nurses and health care specialists; a team that is earning an international reputation for excellence, innovation and positive outcomes; a team of medical professionals capable of treating a full range of patients, from the tiniest premature baby to the most critically ill senior; a team that supports Oklahoma with quality patient care, medical education and research. We offer a variety of opportunities in various fields. For more information about us or application procedure visit:

or contact our recruitment team at 405-271-6035 or 1-866-473-8229 Up to $15,000 sign on and relocation bonus may be available. An EEO Employer

People come from all over the world

to study here, to practice here, and to be treated here.

One common characteristic among successful manufacturing technologists is they are good at attention to detail. PROS • Suitable for people who likes practical and hands-on work • Suitable for people who values achievements and are results oriented • This career is perfect for people who love to work indoors. • Very good salary

CONS • Not suitable for people who likes to help and teach others • It is hard to get into this career. A considerable amount of work related skill, knowledge, or experience is required for this career. • Long working hours (More than 40 hours per week) • There will be pros and cons for all jobs. The point is how much do the pros outweigh the cons to you.


You will like this career if you are someone who likes work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery. Many of the careers require working outside, and do not involve a lot of paperwork or working closely with others. You also like working with ideas, and require an extensive amount of thinking. They like searching for facts and figuring out problems mentally. Article provided by The Bureau of Labor Statistics

Thomas Jefferson University and Thomas Jefferson University Hospitals are committed to excellence in the delivery of patient care, educating the health professionals of tomorrow and discovering new knowledge. As one of the most distinguished medical institutions in the country, our history is filled with outstanding people and accomplishments. Diversity, inclusion and cultural competence are critical components of our mission and we celebrate the uniqueness of each of our employees every day. To learn more about Jefferson visit To apply online visit


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Benefis Health System is Montana’s premier health system and the largest health care community in the state. Please visit for more information. Benefis Health System 1101 26th Street South Great Falls, MT 59405

Benefis Health System is an Equal Opportunity Employer

We are dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, or any other status protected by state or local law.

We provide a range of services to meet adult and family needs in mental health, substance abuse, vocational training, education and restorative justice. We are committed to being the employer of choice. To that end, we offer a comprehensive benefits program in order to attract and retain the best employees. Learn more about us and open positions at:

Holy Redeemer’s holistic approach to healing is unique among healthcare providers. Caring for the total person goes beyond the act of delivering excellent medical care. It involves meeting the emotional, spiritual and social services needs of those we serve.

From maternity and neonatal services, to end-of-life care and every stage of life in between, Holy Redeemer’s services focus on your total well-being. 521 Moredon Road Huntingdon Valley, PA 19006 For more information or for current employment opportunities visit us at and apply online. Equal Opportunity Employer

Explore exciting career opportunities in clinical, ancillary, and administrative support services in Northeastern Pennsylvania.

Join Moses Taylor Hospital, a nationally recognized,

award winning healthcare organization that provides quality care for our community.

Apply Online Moses Taylor Hospital does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or publication in its programs, services and activities, or in employment

Careers in Education


here are certain qualities that an education professional needs to have in order to be successful. A good educator needs to be committed to helping his or her students succeed. The same is true for counselors and members of the administration. It works better when the professional has a desire to help other people. Those who choose to work in education should also love the idea of teaching.

A critical quality that education professionals need to have at every level is patience. Working with students and parents can be frustrating. This can be particularly true when teachers are dealing with children who have behavioral problems or when talking to “helicopter parents.” Teachers need to be patient with their students and parents in order to achieve the best results. Each student needs to be taught at his or her individual level. This requires teachers to assess their students, work with parents, and make adjustments in the classroom that allow each student to realize his or her full potential. Those in administration must be patient with teachers, parents, and members of the school board. The inevitable personality clashes and disputes over education require administrators to execute their tasks diplomatically. Effective communication skills will help administrators and other education professionals explain information thoroughly and prevent conflicts due to miscommunication. Good communication skills are key. Teachers need to be able communicate different concepts to their students. Well-educated professionals who do not communicate well cannot share knowledge, so it is important that those with education careers adjust their communication styles and tone for each student so that the information is understood. It is also important to monitor nonverbal methods of communication. Some children who are diagnosed with behavioral or cognitive disabilities have problems understanding nonverbal cues, and anyone who works with these students should find alternative ways to communicate. Education careers require people to think and act creatively. Students have distractions in their lives, and teachers need to find fresh and exciting ways to present information. Some people are naturally creative while others need to work at it. Fortunately, there are online and community resources available that allow teachers to share their creative ideas with each other. Being creative is not the same as being spontaneous. Implementing creative teaching methods in the classroom demands extensive preparation. Simply changing the way that an education professional delivers a concept does not guarantee success. Creativity should be included in the standard methodologies that address important learning objectives. Anyone who works in the education field needs to radiate self-confidence. The personal insecurity of education professionals will reduce the ability of students to accept their teachers as authorities in the classroom. Timid teachers are more likely to have trouble handling behavioral problems in class and stay on schedule. Educators need to be confident in their abilities as well as the abilities of their students. Students, even young children, are able to pick up on the confidence (or lack of ) of their instructors. If a teacher does not believe that he or she is capable of helping students succeed, there is no reason for the students to trust the teacher. Similarly, students are not motivated to take direction from educational professionals who do not believe in them. Before considering an educational career, candidates should consider whether or not they have the qualities necessary to work in the education profession. Certain skills can be improved. For example, people can enhance their communication skills and learn creative techniques from colleagues. It is also possible to work on personal characteristics and skills such as patience and confidence. The personal desire to teach others, however, is innate and cannot be taught.

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Areas of Education

A variety of education careers are available to anyone interested. Teachers can work with preschool- and kindergarten-age children or choose to work in elementary education. Middle school and high school students usually have teachers who concentrate on specific subjects. Community colleges, traditional universities, and graduate programs need instructors; however, teaching at the college level usually requires the completion of graduate school and a PhD. At every level, educational institutions and programs need effective administrators. Working with young children can be rewarding. Preschool teachers are responsible for the physical, social, and intellectual development of the children in their care. Children at this age learn from play and other activities. Teachers of young children need to have the energy necessary to monitor their students and guide them through these different activities. Besides basic educational requirements, preschool teachers may need to acquire state certification. Elementary school classes are more structured than preschool classes. Elementary teachers are often required to teach a mixture of different subjects; they are also responsible for evaluating the curriculum and communicating their observations to students, parents, and administrators. Elementary school teachers also need to manage behavior and maintain state standards of education. Teaching elementary school typically requires a bachelor’s degree and state certification. Teachers at secondary schools specialize in a given subject, such as English, math, or history, and some focus on skills like woodworking. Secondary schools are split in two ways: middle schools can include fifth through ninth grade; junior high covers seventh through ninth grade. High school is considered tenth through twelfth grade.

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin, sexual orientation or disability.

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Opportunities for Behavioral HealthCare Professionals FIRELANDS COUNSELING AND RECOVERING SERVICES is an established, community-based behavioral healthcare provider offering a full range of outpatient and inpatient mental health and chemical dependency services at offices in Ohio. Our Program is well known for frequently implementing new services using contemporary approaches to treatment. We offer a competitive salary and excellent benefit package. For current job openings and to apply online, visit

1111 Hayes Ave. • Sandusky, OH 44870

Founded in 1904, Presbyterian Homes is an independent, not-for-profit and faith-based organization with a national reputation for creating extraordinary retirement communities. We serve older adults through our acclaimed retirement communities in Evanston, Lake Forest and Arlington Heights, IL.

When you work for Presbyterian Homes, you make a difference in the lives of others.

Presbyterian Homes is an equal opportunity employer and, in accordance with the requirements of all applicable state and federal laws, does not discriminate in hiring or employment practices on the basis of race, color, religion, creed, national origin, sex, ancestry, marital status, unfavorable military discharge, disability, age, sexual orientation or any other legally protected status.

SavaSeniorCare The SavaSeniorCare affiliated facilities believe that successful careers are built upon RESPECT, and positive resident and patient experiences begin with positive employee experiences.

Working with young children can be rewarding. Preschool teachers are responsible for the physical, social, and intellectual development of the children in their care. The requirements for teachers at public secondary schools vary by state. Most states require teachers to have a bachelor’s degree and certification. Several states, however, are beginning to demand that certified teachers work toward obtaining master’s degrees. An education career at the college level demands much more than teaching responsibilities. A teacher on any college campus needs at least a master’s degree, and

We realize our employees chose a career where taking care of others is their main goal. We believe that creating an environment where everyone knows his or her value and importance is key.

We focus on people.

Whether it's a thank you from a resident, a smile from a family member or a pat on the back from a fellow employee, your overall employee experience is important to us.

Their lives.

Consider joining us in one of the many fulfilling careers we offer.

Our residents.

Their health. Their families.

No person employed by or admitted to any of the company’s affiliated facilities shall on the grounds of race, color, religion, age, sex, natural origin, ancestry, or disability, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any care, service, or admission.

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most require a doctorate. Education professionals at this level need to be experts on the subjects in their departments. For example, English professors focus on different time periods and authors. In college, a teacher will not teach classes all day, but he or she is expected to keep office hours, advise students, and remain familiar with changing views on the subject matter in which he specializes. Most colleges also require their professors to research and publish a number of books and articles throughout their academic careers.

Advantages of Education Careers

I’m working forward to being myself and being heard.

There are many personal and professional advantages associated with education careers. Individuals who have a passion for teaching will never find another job quite as fulfilling as sharing knowledge and understanding with their students. It can be personally satisfying when an educator realizes that his or her teaching and influence in the classroom has helped to improve the lives of students as well as the lives of the people around them. Besides the personal fulfillment that comes from helping others succeed, teachers have the unique opportunity of meeting new and interesting people. Teachers have new students every year, who come from different backgrounds, and teachers can continue their educational experiences by learning from students and their families. Teachers also learn from each other.

Synchrony Financial is more than a workplace – we’re a working forward place. A place that helps fulfill ambitions. A place where you’ll ensure customers succeed and we’ll do the same for you: through an extensive Diversity & Inclusion Network, leaders who believe differences are a competitive advantage, and a culture that celebrates you. Because we know you have goals of your own. And we’re here to help you achieve them. Our Seven Diversity & Inclusion Networks: African American Network Asian Professional Engagement Network Hispanic Network LGBT Partnership Network People with Disabilities Network Veterans Network Women’s Network

What are you working forward to? Engage with us at


Besides the personal fulfillment that comes from helping others succeed, teachers have the unique opportunity of meeting new and interesting people. Mentoring is common in most educational settings. Many veteran teachers volunteer to serve as mentors so that newer teachers can learn from their experience. New teachers, on the other hand, offer their mentors fresh points of view and teach them the new theories and skills they acquired at school. Teachers and administrators work together to bring quality education to their students. People united toward a common goal will often build strong working relationships and friendships. The personal relationships that develop in the educational field can be long and rewarding. Some people automatically think of elementary school teachers when they picture education careers. The versatility of education careers, however, draws many people to them. Educators can choose to work with different age groups and teach a number of different subjects. Additionally, starting in one educational career can lead to advancements in another; there is always room to maneuver. For example, teachers may choose to pursue careers in special education or move into administration. Each job in the educational field has different requirements, and people trading positions may need to further their educations because the necessary degrees, classes, experience, and certification will change with each job. Job security is another advantage that comes with most education careers. Our culture values education, and qualified teachers are seen as essential to our future. Education is constantly changing, and specializations are developed to meet the needs of individual students. Given the changing needs of students, it is likely that more job openings will develop. Education professional can easily transition into careers outside of the classroom. Those who have a strong background in education will have job opportunities in the future, even outside the education field.

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Disadvantages of Education Careers

While there are many good reasons for people to join the education profession, there are also several disadvantages to education careers ” just ask anyone in the profession. For example, teachers often feel unappreciated for the work they do. A career in education requires a great deal of personal sacrifice. Teachers put in long hours outside the classroom; they often find themselves teaching overcrowded classes, and some use their own money to pay for a portion of their supplies. As teachers are responsible for handling student issues, they often shoulder the blame for student failure. Teaching is more than imparting knowledge to the next generation. Teachers have expectations placed on them by federal and state standards, administrators, and parents. They are required to adjust each class in order to meet the needs of individual students; and all of them work at different skill levels and hail from different backgrounds. Trying to juggle the expectations placed on them and still teach effectively can be stressful. The additional anxiety that comes from using standardized tests to determine school funding can lead teachers to question their job choice.

Signature HealthCARE, LLC and affiliates At Signature, we know your passion for celebrating life is as much of who you are as what you do. It’s why we foster an environment of resident-centered care where sharing the joy of life is as important as caring for it. Join us, for this opportunity to enrich a life, while enriching your own. For career opportunities visit us at: Signature Healthcare LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

6339 Mill Street Rhinebeck, NY 12572 Astor Services for Children & Families is a community based, non-profit organization that provides children's mental health services, child welfare services, and early childhood development programs. Astor serves children and families in New York State's Mid-Hudson Valley region and the Bronx. Job opportunities are available in the following areas: early childhood, social work, psychology, education, nursing and more. Astor Services does not discriminate against individuals on the basis of race, color, national origin, sex, disability, genetic information, sexual orientation, or age in its programs, activities, or employment.

A career in education requires a great deal of personal sacrifice. Teachers put in long hours outside the classroom. The high stress and often unappreciated education career comes with another disadvantage that dissuades many people from joining the field: teachers are typically not paid very well. While some college professors and private school teachers make decent salaries, most education professionals are considerably underpaid for their time and effort. Salary is dependent on location and specialty, but the starting salary in some states is roughly $35,000. College professors are paid more; however, many lecturers, who teach most of the classes, make below $40,000 a year while successful tenured professors make closer to six figures. Besides being underpaid, education professionals are required to have a great deal of education themselves. There are different requirements that vary by state and job description. It is safe to say, however, that educators typically need more than a degree. Most teachers need to pass standardized tests in order to be certified, and additional certification is required for educators who focus on a specific field. College-level teachers typically need master’s or doctorate degrees as well. Despite the obvious drawbacks of education careers, most in the profession believe the advantages outweigh the disadvantages. Teachers who are passionate about their work admit there are difficulties, but real educators are only truly fulfilled when they are teaching. Article provided by

We are an alliance of healthcare providers on a mission to transform healthcare We offer a multitude of positions as varied as the world of healthcare itself. Premier is on a mission to improve American healthcare, so you can be sure that a career with us will make a difference.

If you share a passion for transforming healthcare and improving the health of communities, a career with Premier may be perfect for you. View and apply online for current open positions:

13034 BALLANTYNE CORPORATE PLACE • CHARLOTTE, NC 28277 Equal Employment Opportunity/Affirmative Action Premier is committed to providing equal employment opportunities for all job candidates and employees without regard to unlawful consideration of race, color, religion, sex, national origin, age, disability, veteran status or any other status protected by applicable law. This commitment extends to all terms and conditions of employment. In addition, Premier has developed affirmative action plans consistent with federal law to further the principle of equal employment opportunity.

Carolinas Hospital System is your community healthcare provider Carolinas Hospital System does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. 805 PAMPLICO HIGHWAY • FLORENCE, SC 29505

For job opportunities visit our website at

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Texas Department of Transportation Positions available in various professional and technical fields:

Civil Engineering Communications Contract Administration Finance/Accounting Geographical Information Systems

Human Resources Heavy Equip. Operators Maintenance Planning/Research Project Management Transportation Techs

Texas Department of Transportation Human Resources Division Career Opportunities Section 125 East 11th Street Austin, TX 78701-2483

Additional information may be obtained by calling 1-800-893-6848

Apply online @ Equal Opportunity Employer


The Orange County Transportation Authority (OCTA) is a multi-modal transportation agency serving Orange County. Searching for a challenging and rewarding career? Are you ready to work with a team of talented professionals? Then discover the many career opportunities OCTA has to offer. Visit for more information. We are an equal opportunity employer.

Make a difference. Become a Trooper.

September 2017

Preparing Yourself for a Job in Law Enforcement D By Timothy Roufa

espite the difficulty law enforcement agencies across the country are having in recruiting and keeping good officers, there are still plenty of people out there who see the benefits of becoming a police officer and who have a strong desire to work in law enforcement. Unfortunately, not all of those people are in a position to be hired - yet. If you are one of those folks willing to do the job, pay attention, because I’m going to lay out for you exactly what you need to get yourself prepared for a law enforcement career.

Be Ready to Pass a Law Enforcement Background Check

Before you even consider applying for a job as a police officer, you should evaluate your past behaviors and associations to make sure they’re aren’t any skeletons in your closet that could keep you from ever getting hired. Background checks for police officers are thorough and grueling, and they’ll include looking at your past work history, any past detected or undetected criminal history, psychological evaluations, and even a polygraph exam. Needless to say, you need to have a pretty clean background if you want to have any hopes of getting hired, even if you meet the other minimum requirements to be a police officer.

You Need to Be Physically Able to Work as a Police Officer

Okay, so we’ve all seen pictures of overweight police officers. But regardless of whether a police department enforces fitness standards after you get hired, you can bet they’ll have weight and fitness standards during the hiring process. Usually, police departments use one of two types of tests: a physical abilities test or a physical fitness assessment. The best way to prepare for both is to do exercises that build up both your physical strength and your cardiovascular abilities. Regardless, consult with your doctor before you begin any fitness regimen, and start working toward getting in shape well before you apply for the job so you’ll be ready whenever it comes time for the physical assessment.

Avoid Mistakes on Your Law Enforcement Application

Far too many people never make it past the first application when they go for law enforcement careers because they leave too many omissions or make too many simple mistakes. I cannot emphasize enough how important it is to read and fill out your application thoroughly to make sure you don’t end up in the “do not hire” pile before you even have a chance to show what you can offer. Are you looking for a challenging career? Duties that are never routine? Good pay and fringe benefits? You may be interested in a career with the Missouri State Highway Patrol, one of the most highly respected law enforcement agencies in the country.

The Missouri State Highway Patrol is accepting applications for future Recruit Classes.

Visit or call 1-800-796-7000 for more information.

An affirmative action/equal opportunity employer.

To Be Successful in the Police Academy, You Need to Be Ready to Work

No matter what people may think about law enforcement, you need to know going in that nothing about the police academy is easy. From your first day at the law enforcement academy to the last day of the field officer training program, you need to be studying your textbooks and reading up on laws and policies to make sure you know everything you possibly can about the job. If not, you’ll run the risk of failing a test or washing out of FTO, leaving your career hopes and dreams behind. Law Enforcement Is No Cake Walk the bottom line is this: no matter how physically fit you may be or how smart you think you are, you’re not going to just walk into a police officer job. It’s going to take hard work and preparation every step of the way. But with the right dedication and a positive attitude, you’ll put yourself in a great position for a very successful and rewarding career. Article provided by

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organizations continue their efforts and others follow, how do they continuously improve? And, more importantly, what areas of D&I are companies still falling short? Sixty-five percent of 321 executives of large global companies surveyed by Forbes Insights claimed to have a plan in place to recruit a diverse workforce — but only 44 percent employ retention programs. This signifies a gap in collective progress when it comes to retaining diversity and inclusion in the workplace. In other words, you cannot simply have diversity; you must learn to leverage and nurture it so that it can thrive.

Lesson 3: Use Multiple Practices and Measures

Diversity and inclusion should not be treated as a ‘oneoff’ initiative. Many leaders struggle with how to manage workplace diversity. Promoting diversity and inclusion in the workplace is a constant work in progress, and it should be maintained and nurtured to be effective. According to a 2014 HUDSON Research & Consulting study that interviewed six D&I leaders from leading non-U.S.-based companies, there is a need for multiple initiatives and many sources of feedback. Instead of looking at turnover rates and other numbers, there is a need for measuring ROI based on different indicators and granular information, such as employee responses and consistent feedback about policies. Chemistry giant BASF employs a talent dashboard that allows leaders to gauge D&I progress by asking comprehensive questions about their thoughts on the hiring process and retention trends. This ensures that multiple voices are heard and encourages employees to voice their opinions. Strategies like this give a voice to employees who might not otherwise express their opinions. Another example of a successful global company utilizing multiple practices and measures is the German chemical and pharmaceutical company Bayer. It uses eLearning modules as a way of providing ongoing education to employees. This type of resource provides employees with consistent reminders of the company’s values and expectations. David and Jason at the global manufacturing company would likely appreciate such efforts. A talent dashboard would allow them to voice their concerns in a safe atmosphere, as well as show them that leadership cares about their concerns. The eLearning modules would serve as a way to educate employees across the globe, placing emphasis on things that matter beyond racial and gender diversity. The takeaway is that your global company should have solutions in place to monitor and retain a talented and diverse workforce, such as any of the following: Global mentoring programs Employee resource groups Multicultural talent management Strategic partnership development e-Learning modules

Lesson 4: Ensure Leaders Model Diversity and Inclusion

It is critical that senior leadership model diversity and inclusion. When senior leaders own D&I and make themselves a part of the diversity and inclusion management process, it sets the tone for the rest of the organization to follow suit. “I have to be the champion of diversity and inclusion,” said L’Oréal USA CEO Frédéric Rozé. “It is my job to be a role model and show how important this is to our company.” BASF is an excellent example of a global company that introduces D&I training programs to senior


The mission of the ND Department of Corrections and Rehabilitation (DOCR) is to enhance public safety, to reduce the risk of future criminal behavior by holding adult and juvenile offenders accountable, and to provide opportunities for change. To accomplish this mission the ND DOCR has over 90 job position classifications that are used to provide therapeutic rehabilitation, care, and security of offenders placed under the custody of the DOCR. Position classifications responsibilities are categorized into professional, security, industry, sales, maintenance, and administrative support groups. View our current job openings and application procedures online: PO BOX 1898 • BISMARCK, ND 58502-1898


As an internationally accredited law enforcement agency, our mission is to enhance the quality of life in Henrico County through innovative crime prevention strategies and partnerships. Currently hiring for Police Officer, Animal Protection Police Officer, and 911 Dispatcher. Applicants must be a U.S. citizen with a High School diploma or a GED certificate.

For current employment opportunities visit:

HENRICO COUNTY POLICE 7721 E Parham Rd Richmond, VA 23294

Henrico County does not discriminate on the basis of race, color, religion, sex, national origin, age or disability.

The Agricultural Division of Bridgestone Americas Tire Operations, L.L.C. is located in Des Moines, Iowa, stands on almost 120 acres and has 1500 employees. Our company offers a competitive benefits package and many development opportunities for our teammates, including an on-site college program, leadership training and technical training. To view current openings or to apply online visit or fax your resume to 515-235-4079. Bridgestone Americas Tire Operations, L.L.C. Agricultural Division 4600 N.W. 2nd Avenue | Des Moines, IA 50313 | EOE

MPI Research has conducted thousands of drug safety, discovery, bioanalytical, and analytical studies. MPI Research is always looking for top performers to join us in providing the best preclinical research possible to biopharmaceutical, medical device, animal health, and chemical companies. To be considered for employment at MPI Research, apply online at 54943 N. Main St. • Mattawan, MI 49071-9399 MPI Research is proud to be an Equal Opportunity Employer.

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It is not enough to only hire a diverse workforce. It is crucial to leverage diverse perspectives for the benefit of the business as a whole.

arlton Forge Works produces seamless rolled rings and open and closed die forgings for the aerospace, gas turbine, industrial, commercial and nuclear industries with one of the most extensive lines of equipment and truly skilled craftsmen anywhere. .

Carlton is a great place to work. Apply online today. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other status protected by applicable law.

Bunn-O-Matic Corporation is an equal opportunity employer and offers a competitive compensation and benefits program along with a quality work environment. To view current openings and application procedures, visit us online at: Mail your resume and cover letter to Human Resources at: Bunn-O-Matic Corporation, PO Box 3227, Springfield, IL 62708

Clark County is located in Las Vegas, Nevada and is one of the area’s largest employers. We recognize the value of a qualified and diverse workforce. County employment offers outstanding benefits, retirement, and career enhancement opportunities. Clark County is an Equal Opportunity Employer.


500 South Grand Central Parkway, 3rd Floor Las Vegas, NV 89155-1791 (702) 455-4565 •

Join a winning team… The Provident Team!!! We continually seek qualified candidates to enhance our business growth in our retail banking and mortgage lending divisions. Visit us at for more information and to apply online. You may email or fax your resume to or (951) 786-4725. Provident Bank • 3756 Central Avenue • Riverside, CA 92506 Provident Bank is an equal opportunity employer. It is the bank’s policy to grant equal employment opportunity (EEO) to all qualified persons without regard to race, sex, religion, age, national origin, physical or mental disability, or veteran’s status. The bank provides equal opportunities in employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. It is our policy to make reasonable accommodations for the disabled. We will endeavor to concentrate on the disabled person’s abilities and not disabilities. This policy has the support of the highest levels of management. Provident Bank is an “at will” employer.

If you are looking for a career opportunity, BNB is your answer. We offer competitive salaries, comprehensive benefits, and a chance to further your career with a dedicated, customer-oriented team. Fill out an employment application online at: ************************************************* PO Box 3005 • Bridgehampton, NY 11932 • Fax: 631-237-4351 We are an Equal Opportunity Employer

September 2017

executives to promote diversity throughout the organization. BASF’s Ambassador Network includes over 500 employees worldwide and encourages the creation of an “open corporate culture that values every individual.” Is there a secret formula to learning how to manage workplace diversity, especially considering the breadth of differences between global companies? Here are three steps imperative to obtaining inclusive leadership. 1. Seek diversity Companies must pull applicants from a diverse pool using the best techniques. Most global companies understand this fact, but it is not enough. Best practices include training hiring managers to ensure the hiring criteria and process is inclusive. 2. Create inclusion It is not enough to only hire a diverse workforce. It is crucial to leverage diverse perspectives for the benefit of the business as a whole. It is important to bring awareness to unconscious bias and discuss it in terms of the organization. In doing so, multiple perspectives are shared and considered. 3. Drive accountability Leaders in diversity and inclusion should make it clear that your global environment promotes free speaking. Encourage employees to speak out against biases. If necessary, launch a culture change in which every employee is involved. This process can be slow and intimidating, but your efforts will pay off when employees feel empowered to take individual accountability and let you know when they notice a bias. Diversity and inclusion activities in the workplace are not always a simple process. In fact, sometimes they can be quite messy. But it is often in these situations — in which employees step outside of their comfort zones and are faced with new situations and ideas — that tremendous growth occurs. The ability to listen and learn can only be valuable if employees are encouraged to speak their minds, even when they are expressing an unpopular opinion or suggesting a new idea. Smart, successful global teams understand that differing opinions spark innovation — and that it is a crucial part of high performance. Without recognizing bias and considering different viewpoints, growth will likely be slow moving. David and Jason’s global manufacturing company would likely benefit from an amended corporate culture that promotes diverse thinkers and promotes recognizing unconscious bias. They would likely experience fewer workplace frustrations as employees are encouraged to voice their opinions and multiple solutions are considered. With so many considerations, it can be difficult to know where to start or where to focus your efforts. Learning to leverage global workplace diversity is far from simple, and learning to manage, maintain and measure your efforts will take time. Leaders in diversity and inclusion have taught us that it is an ongoing process, and it might require the help of an outside source — one that specializes in global diversity and inclusion in the workplace.

Consider Aperian Global®

If you are ready to leverage diversity and create a more inclusive global workplace, consider Aperian Global. We work with individuals like David to help navigate the best approach to diversity and inclusion. We will ensure you develop a solution that is global in reach and local for adaptability. Our consulting services include globalization of diversity and inclusion initiatives, employee resource groups and affinity networks, and embedding diversity and inclusion into the organization’s culture. We also offer consulting, program design and facilitated training programs to support the creation of an inclusive environment. Some of our learning solutions include: Consulting to support the globalization of diversity and inclusion initiatives, enhancing the effectiveness of employee resource groups & affinity networks, and embedding diversity and inclusion into organizational culture. For more information on how Aperian Global can help your company perform effectively worldwide,  visit

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Jobs for People Who Love Being Outdoors


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At Holzer Health System you have access to the most advanced and innovative treatments in the Southeastern Ohio Valley. Holzer Health System seeks motivated and caring individuals in a variety of fields. We are an equal opportunity employer meaning that we consider all qualified individuals for employment regardless of race, color, religion, genetic information, sex, national origin, age, disability, family or veteran status. View and apply online for current openings at:

Holzer Health System • 100 Jackson Pike • Gallipolis, OH 45631

by Elka Torpey

ome people can’t imagine working inside all day. For them, there’s good news: they may be able to join the thousands of workers who call the outdoors their office. Outdoor careers often don’t fit a mold. Some workers spend their time in a single location, unloading cargo or constructing homes. Others may be on the move all day, delivering the mail or walking through nature preserves to catalog plants. Although working in the open air may offer upsides, it’s not all sunshine and blue skies. Keep reading to learn why—and to learn more about some of the possibilities for careers outside.

MINORITY RECRUITMENT The Kentucky Educational Development Corporation (KEDC), a cooperative of school districts is actively seeking certified minority teachers and administrators for elementary, middle, and secondary positions. KEDC’s Districts are located across Kentucky. Visit for a list of participating school districts. Individuals interested in obtaining an application should send a letter or postcard to: KEDC • 904 ROSE ROAD • ASHLAND, KY 41102-7104 An Equal Opportunity/Affirmative Action Employer

Working in the Open Air

If you’re interested in working outside, you may have more options than you realize: according to the U.S. Bureau of Labor Statistics (BLS), nearly half of all jobs required outdoor work in 2016. For purposes of this article, an outdoor career is one in which at least some workers spend a large part of their workday doing tasks outside. Industry sectors with opportunities for employment outdoors include: Agriculture, forestry, fishing, and hunting Construction Leisure and hospitality Mining, quarrying, and oil and gas extraction Transportation and warehousing Utilities Not all workers in these industry sectors are outdoors, of course, but at least some of them are. Even people who work primarily outdoors, however, may spend at least part of their time indoors. The leisure and hospitality sector—which includes golf courses, nature parks, and recreational camps—is projected to add the most new jobs over the 2014–24 decade. Even in sectors that are projected to have employment declines—such as agriculture, forestry, fishing, and hunting—BLS still expects job openings to arise from the need to replace workers who retire or leave their occupation for other reasons.

Occupations for Outdoor Employment

If you think you’d like to work outside, where would you most like to be: On the water?

Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC). If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today at We are an equal opportunity employer.

Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. 1601 Sawgrass Corporate Parkway • Suite 400 • Fort Lauderdale, FL 33323

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A recognized strength of The Underwriters Group is its superior claims administration services for both employee benefits and workers’ compensation. Learn more about us at: UNDERWRITERS SAFETY & CLAIMS 1700 Eastpoint Parkway • Louisville, KY 40223 Equal Opportunity Employer

In the woods? Surrounded by wildlife—or kids? Occupations with outdoor opportunities may be grouped by focus or work setting, such as: on the water in the woods with people with plants and animals in cities and towns. On the water. There are thousands of jobs for people who want to work on the water. Some of these jobs offer opportunities for self-employment or are projected to have lots of openings.

5355 West Taft Road • North Syracuse, NY 13212 Please submit applications online at:

September 2017

ings, and several of these occupations have higher-than-average rates of self-employment. Compared with the median for all workers, however, the occupations in table 3 have low wages. You typically enter many of these occupations with a high school diploma or less education. Other occupations, such as coaches, may require a college degree at the entry level. Workers also frequently need on-the-job training to become fully competent. And self-enrichment education teachers typically need work experience in an occupation related to the subject matter that they teach. With plants and animals. Some outdoor jobs, such as those on farms and ranches, involve working with plants and animals. The education and training usually required to enter or become competent in these occupations vary, too. To qualify as a farm worker or laborer, for example, you typically need no formal education. But

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

Tosoh Bioscience, Inc. (TBI) provides highly sophisticated diagnostic systems to doctor’s offices, hospitals and reference laboratories.

Equal Opportunity Employer M/F/D/V

The employee work environment is fast-paced, challenging and offers opportunities for personal growth and career advancement. TBI employees are focused on the collective vision of providing quality products and services through innovation. For information regarding job openings at TBI, or to submit an application, please visit the Tosoh Jobs Portal online at: Learn more about us at: 6000 Shoreline Court • Suite 101 • South San Francisco, CA 94080

Oil and gas roustabouts, usually learn the skills they need on the job. Workers may not need formal education to enter some of these occupations. Oil and gas roustabouts, for example, usually learn the skills they need on the job. In other occupations, such as commercial divers, workers typically need a certificate or other postsecondary nondegree award. Work experience in a related occupation also may be important. Ship officers, for example, might need to have first worked as a sailor before qualifying for the higher level position. In the woods. If the forest is your preferred work locale, consider a career related to forestry and conservation or in logging. To enter many of these occupations, you typically need a high school diploma. Forest and conservation technicians usually need an associate’s degree. And conservation scientists and foresters generally qualify for entry-level jobs with a bachelor’s degree. Forest fire inspectors and prevention specialists may need work experience as a firefighter or police officer to qualify for the occupation. With people. Occupations that might involve working outdoors with children or adults are projected to have many job open-

Roofers and construction laborers, for example—two construction trades worker occupations—typically qualify for entry-level jobs with less than a high school diploma. to get an entry-level job as a zoologist or agricultural inspector, you usually need a college degree. Regardless of the level of education required, nearly all of the occupations in table 4 typically involve on-the-job training for workers to become competent. Farmers, ranchers, and other agricultural managers also typically need work experience in a related occupation, such as farmworkers or agricultural equipment operators. In cities and towns. There are lots of options for working outdoors in residential and commercial areas. In most of these occupations, wages were higher than the

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Cecil College is a comprehensive, open admission, learner-centered institution providing career, transfer and continuing education coursework and programs. For employment opportunities or to learn more about us, visit One Seahawk Drive • North East, MD 21901 Cecil College is an equal opportunity, affirmative action employer and educational institution committed to diversity.

We actively seek those candidates for employment who are competent in their subject area and who are open to continual personal, professional, and spiritual growth.

Regardless of the season, people in these jobs must work outdoors frequently in all kinds of weather. In heat, cold, rain, or snow, workers still are expected to perform their tasks. median for all workers, and a number of them are projected to have numerous job openings over the 2014–24 decade. Although many occupations usually require a high school diploma for entry, a few have no formal education requirements. Roofers and construction laborers, for example—two construction trades worker occupations—typically qualify for entry-level jobs with less than a high school diploma. A bachelor’s degree typically is needed to become a construction manager, civil engineer, or surveyor. For some occupations, on-the-job training of 1 month or more helps workers attain competency in their jobs. Apprenticeships are common for certain types of construction trades workers, such as carpenters and brickmasons. And surveyors need prior work experience as a survey technician.

For more information about employment opportunities, visit or fax your resume to 504-286-8462. Brother Martin High School 4401 Elysian Fields Avenue New Orleans, LA 70122

We are seeking faculty and staff who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths to experiment and innovate in the name of student success. For more information visit:

Pros and Cons of Outdoor Careers

As with nearly any career, working outside has its upsides and downsides. You need to decide whether the nonstandard schedules, harsh weather, and dangerous conditions prevalent in some of these jobs outweigh the fresh air, love of nature, and sense of pride they may also offer. Work schedules for outdoor jobs often differ from the standard 9-to-5, Monday-toFriday hours of many office jobs. For example, boat captains might be away from home for weeks at a time, working night, weekend, and holiday shifts. Outdoor jobs may be seasonal, and work isn’t always available year-round. Employment is more plentiful during warmer weather in some industry sectors. And there may be an increase in employment during the winter months in other industries, such as at skiing facilities, even if overall employment dips in that industry sector. Regardless of the season, people in these jobs must work outdoors frequently in all kinds of weather. In heat, cold, rain, or snow, workers still are expected to perform their tasks. And outdoor work often involves doing physically demanding tasks, such as lifting or digging. As a result, workers in some outdoor jobs incur occupational injuries or illnesses at a higher rate than the average worker. To help prevent accidents and injuries, workers must take precautions and follow safety guidelines. But the perks of working outside—including being in the open air, enjoying nature, and getting exercise—may outweigh whatever challenges these careers present. In some occupations, working outdoors gives people a chance to appreciate, promote, or protect nature. Whether they ferry commuters across a bay, care for park animals, or help to prevent forest fires, people may be drawn to these careers for the opportunity to interact with the environment positively through their work. Workers in other outdoor occupations like that their jobs involve hands-on activities that produce tangible results. For example, a civil engineer can take pride in the completion of a bridge that she helped to design, and construction laborers share the satisfaction of having built it.

Learning More

Find out more about the occupations in this article, along with hundreds of others, in the Occupational Outlook Handbook (OOH). The OOH has detailed descriptions of what it takes to enter occupations, as well as information about the job outlook, work environment, and more. The new Occupational Requirements Survey, conducted by the BLS National Compensation Survey program, gathers information about jobs’ environmental conditions—including working outdoors—and other requirements.  Article provided by Elka Torpey,“Jobs for people who love being outdoors ,” Career Outlook, U.S. Bureau of Labor Statistics, July 2017.

We pledge equal access to a teaching environment that supports diversity and equality regardless of race, color, religion, gender, age, national origin, or disability. NECC is an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply

100 Elliott Street — Haverhill, MA 01830

Fontana Unified School District 9680 Citrus Avenue • Fontana, CA 92335


ontana Unified is a community united to ensure every student is prepared for success in college, career and life. Learn more about us and our current openings online:

The Board prohibits, at any district school or school activity, unlawful discrimination, harassment, intimidation, and bullying of any student based on the student’s actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity,or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics.

Brooke Glen Behavioral Hospital is an equal opportunity employer. We are committed to creating a corporate culture which promotes integrity as a fundamental basis for all decisions by its employees and those with whom the company deals. To find out about employee opportunities, please visit: Brooke Glen Behavioral Hospital 7170 Lafayette Avenue • Fort Washington, PA 19034

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Pratt & Whitney is an equal employment opportunity, affirmative action employer dedicated to matching talent and technology. To see our current openings and to learn more about our benefits, connect with us at our Careers website. Learn more at or follow us on Twitter @PWCareers

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