Richard Williams | Professional Portfolio by Entroxy

Richard Williams Professional Portfolio

Real estate with a real difference.

My passion for all things real estate is based on creating value and great experiences for owners, occupiers and visitors across a huge variety of real estate.

I do this by surrounding myself and collaborating with the best people —

by having a wide-ranging and unrivalled network of individual specialists and by utilising technology solutions.

After all, collaboration and agility produce great outcomes for all.

As a highly experienced real estate professional, I specialise in consultancy, business and property-level strategy, as well as business transformation.

I have managed across all commercial real estate classes, with experience in the UK and across Europe,

acting for institutions, property companies, banks, high net worths and sovereign wealth funds.

I am client focused, having acted in effective client roles in the past and have wide experience in stakeholder management.

One word: expertise.

EXPERTISE

Stakeholder management

Larger assets covering substantial parts of a city have many stakeholders, all of whom require some form of interaction and management. At Covent Garden, for example, stakeholders ranged from the banks financing the owner, Westminster City Council, the owner of the neighbouring streets and infrastructure, The Covent Garden Area Trust, along

with a number of tenant groups and associations and, of course, the occupiers. In addition, the management of the professional team — lawyers, engineers, architects, consultants, ESG and Placemaking teams — all have an input and a part to play in the overall experience and output of real estate, whether for the owner, occupier or visitor.

Skills

Multifaceted modelling

People management

Developing culture

Diplomacy

Connections EXPERTISE

As a well-connected professional, I can reach out to MDs and CEOs of major real estate clients and advisors. I have built up a reliable network of contacts within the property world over many years covering specialisms from capital markets through to lease advisory, change management, occupier engagement, placemaking, ESG and many more.

I have used these extensive contacts to deliver an unrivalled service and solutions to clients, as well as investors. In addition, I successfully managed professional teams — lawyers, engineers, architects and consultants.

Connectivity

is integral to what we do.

Skills

Effective networking

Natural collaborator

Focused marketing Technology platform integration

Training, development, mentoring

Placemaking EXPERTISE

Delivering positive outcomes for environmental and social awareness & commitment

Alternative energy sources and solutions

Social value initiatives and interventions

Compliance management scheme to attain Global Standards

I am passionate about creating great places to live, work and play — Covent Garden, Carnaby, Chinatown and Brindley Place. I was instrumental in the strategy and the “setting of the scene” in what is known today as “Carnaby.”

ESG

Projects with an impact.

2.5 billion in assets managed in Central London.

PROJECTS

Nelson Bakewell 1989 - 2010

£19.5m revenue

£15bn assets under management

400 staff

Nelson Bakewell was a disruptor in a traditional market long before the term disrupter was first used. We were afraid of nothing and would present a nimble, agile solution to our clients, delivering at rapid pace service that was far superior to other agents at that time. This methodology allowed us to grow rapidly gaining household clients from Scottish Widows and Standard Life through to Sainsburys and RBS.

Highlights

New clients

Client Relationship

Management

M&A (mergers and acquisitions)

Strutt & Parker management team

Created and developed new Facilities Management platform — NB Entrust

Responsibilities

UK Board Member Managing Director to include Building Surveying and Lease Advisory

(global network) Lead

ONCOR

PROJECTS

Nelson Bakewell Growth & Development

I was very close to this client, actively growing the scope from one building to the entire UK portfolio. We worked together to create a team that was uniquely aligned to the client’s objectives and who were rewarded in a similar way.

Nuveen

With Henderson Global Investors (now Nuveen), I was effectively acting as ‘the client’ for many years, as they did not retain an

asset management team. I was responsible for driving asset management strategy, lettings, lease renewals and rent reviews, as well as managing the professional team.

Shaftesbury

I worked closely with the client team at Shaftesbury in Chinatown, always looking to enhance the value of the estate for shareholders.

Royal London Asset Management

CapCo

On Covent Garden, my favourite management, I was heavily engaged with the development and leasing teams through to very detailed engagement

with the occupiers, both within the market and those of other owners, due to the extensive works that were undertaken on the estate.

Other clients

Deconstuct to reconstruct.

PROJECTS

CBRE 2010 - 2018

My role here was to regain confidence in the property management team internally, to the clients and external market.

I achieved this by reinvigorating the team with new hires where necessary and introducing new skill sets such as technology and customer service. I developed a pitch team, together with appropriate collateral, resulting in additional revenue to the value of £20m over 8 years.

£41m revenue

£30bn

assets under management

800 staff

Setting up a focused CRM team ensured clear team objectives resulting in an enhanced service and outcome for the client.

I worked particularly closely with M&G where we formed a Partnership Board. This reviewed service delivery but also provided input on corporate activity through to market updates around deals, technology and best practices. The aim was to add real value thus delivering enhanced worth to the fund owners and investors at M&G.

Responsibilities

UK Board Member

Highlights

Created business development/pitch team

Developed/rolled out client plans

Created asset management team

£2m+ pa

Restructured business model to include third party supplier and technology solutions

Integrated ESG team within property and facilities management offer

Member of EMEA Asset Services Exco €175m and 2,500 people

Member M&G Partnership Board

Achievements

Profile and revenue of business substantially increased internally and externally

Development of apprenticeship scheme

Developed Property Management specific graduate programme

Developed onboarding and induction programme

CBRE PROJECTS

Growth & Development

2010 Revenue — £21m

2011 M&G portfolio — £6m pa

2012 M&A EA Shaw — £2.5m pa

2013 The Gherkin — £500,000 pa

2014 Royal London — £500,000 pa

2016 Union Investment — £600,000 pa

2017 20 Fenchurch Street — £500,000 pa

2017 Aberdeen Nordics

Portfolio — £2m pa

2018 AXA REIM — £500,000 pa

Aberdeen Logo

Other clients Other clients

Proven ability to secure relationships.

PROJECTS

Avison Young 2019 -

2023

A repositioning and transformation role on an existing platform that had lacked substantial investment for many years. I developed a technology roadmap to enhance the existing platform, that was then further expanded to look at robotic technologies.

I introduced the business development and CRM platform ensuring a substantial increase in capability presentations and successful RFPs.

£15m revenue

£15bn assets under management

380 staff

I appointed a Head of Risk, Governance & Compliance as well as a Head of Technology that culminated in a stable, safe and market facing offer scalable for growth.

In terms of client work, I have worked very closely with Westminster City Council to ensure a wider variety of our services were implemented that added value to the client and our company. With Logicor, I was instrumental in widening the service offering as well as substantially increasing the fees.