Restaurant Update December 2021

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The latest news, products and services from the restaurant industry, for the restaurant industry December 2021


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Whistler’s Storm p8-9

December 2021

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International expansion on the cards for Marco Pierre White branded restaurant Black and White Hospitality is planning to expand its new restaurant concept, Mr White’s, in the UK and overseas after opening its first site in London’s Leicester Square. The brand, developed as part of a franchise partnership with chef Marco Pierre White, launched earlier this month in the former Chiquito site next to the Odeon cinema. It is the first White-branded restaurant to open in London’s West End for more than 10 years. The chef owned the Criterion restaurant in Piccadilly Circus for eight years from 2001 before selling it to Vasily Sopromadze in 2009. Nick Taplin, chief executive of Black and White Hospitality, said it would be the “first of many” restaurants under the Mr White’s concept, which is set to become an international brand. “We are already looking at other exciting opportunities including another site in London along with others in Cardiff, Spain, Dubai, Abu Dhabi and Sri Lanka, so it’s a


hugely exciting time for Black and White Hospitality as we look to expand our reach on a truly global scale,” he said. “Mr White’s is the perfect fit for Leicester Square. It’s an evolution of taking tradition and quality ingredients and placing it in an easy to access, relatable setting that’s been created purely for the guest who wishes to enjoy easy and affordable dining.” The menu is centred around steaks and features handmade pizzas and Mr White’s London Dry gin; a spirit developed by White and launched earlier this year. The chef has worked with Black & White Hospitality since 2013 and has opened franchised restaurants under nine different brands.

47 / Tea / @dineoutmagazine



11.6 Billion Microplastics are Released from Our Teabags Per Bag Tea—the quintessentially British drink that we love so much so that 100 million cups are drank daily, translating to almost 36 billion per year. There are so many variations of tea, ranging from black tea to green and peppermint, touting a range of health benefits. For example, green tea has been linked to fat loss, improving brain functioning, and lowering risk of cancer. Other teas, such as white tea, pack a punch with antioxidants and is the least processed. Have you ever considered the negatives of drinking tea? New research has found that one plastic tea bag can shed billions of microplastic particles, which is significantly higher than the predicted amount of microplastics particles consumed by a person across a whole year. Nano particles in our tea bags The modern world is filled with new worries and concerns that were once non-existent, with one key concern being the consumption of harmful plastics. According to the research conducted, there is an increasing presence of micro- and nano-sized particles in both the environment, our food and drink, and consequently our bodies. Although many of us are mindful in attempting to reduce single-use plastics, there are some manufacturers who use plastic tea bags instead of traditional paper options. When these plastic tea bags were put to the test, 11.6 billion microplastics and 3.1 billion smaller nano plastic particles are released per bag into the water. For tea bags to be sealed and to retain their shape in boiling water, polypropylene—a plastic polymer— is added. Although yes, the amount of plastic found in tea bags is small, it can add up significantly, considering how many cups of tea you’ll likely drink in your lifetime. Due to the plastic content, they cannot completely decompose, leaving residue behind and being washed away into our ecosystem. This makes them a bad option for both compost material and the environment.

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Nanoparticles aren’t just found in tea bags. You can ingest them through bottled water, as well as a long list of fruit and veg. Due to the reduced size of these particles, organisms that are at the base of the food-chain can ingest them. For example, research has shown that microplastics are contaminating the fruit and veg we eat including apples, carrots, and lettuces, due to absorbing nano plastics through their roots. In August, the Guardian reported that microplastics particles are now discoverable in human organs, but the potential impact on human health is not yet known. Plastic free tea bags? Manufacturers are on the hunt for sustainable and environmentally friendly materials to bind our teabags with. Many manufacturers are working to create fully plastic free bags. Since

August last year, Ringtons have been testing a new, more environmentally conscious teabag material. This new teabag material— polylactic acid (PLA)—contains a bioplastic, derived from plants. PLA material has the same properties as its predecessor, polypropylene, but is renewable, sustainable, and biodegradable. You don’t have to wait to ingest tea safely—another option if you want to completely avoid these nanoparticles is to drink lose leaf tea. Loose leaf tea can be brewed just as easily, and has benefits for your tastebuds, too. Loose leaf tea is typically more flavourful and aromatic as the tea leaves haven’t been ground to dust for plastic-riddled tea bags! You can do that—or you can drink organic coffee instead. Coffee has become the world’s most popular drink, with around two billion cups consumed every day.

Destination EV charging provides new-fashioned refuelling, as sustainable transport goes full circle CTEK, the leading global brand in vehicle charging solutions, is predicting a significant growth in electric vehicle (EV) charging at destinations like hotels and shopping centres, as sustainable transport goes full circle!


ith more and more motorists relying on EVs for their journeys, the availability of reliable chargers en route and at destinations is paramount. And drivers are now expecting to refuel at destinations in the same way as, in the days of horses and carriages - the original sustainable transport - people would stop at an inn to ‘refuel’ (feed, water and rest) their horses, before setting off again, refreshed. This trend towards destination charging is supported by a YouGov/CTEK survey that revealed that, while 68% of UK EV drivers still prefer to charge at home, more than a third (37%) are now using public or destination chargers, 12% are charging at work and 9% at petrol stations. Cecilia Routledge, CTEK’s Global Head of E-Mobility, said: “With previous estimates of up to 90% of EV charging taking place at home, this is a fairly significant shift, and we can expect destination charging to really come to the fore as people look to make the most of their leisure time and discover the joys of ‘holidaying at home’, as well as meeting up again for work. “The availability of chargers will increasingly figure in customers’ choice of hotel, not only for overnight

accommodation but also when selecting a venue for events, weddings, conferences and business meetings. In fact, some hotel booking sites are now starting to include EV charging as a search filter. This makes the installation of reliable chargers a sound business investment, ensuring guests, customers and clients can leave with their cars fully recharged for whatever journey they face next. The provision of EV charging facilities will also help hoteliers meet their sustainability targets, supporting a cleaner, greener future for us all.”

can be sited on a single pole.

CTEK recommends that, for destination chargers where drivers are parked up for several hours or overnight, expensive rapid charge DC (direct current) chargers are rarely needed, and that AC (alternating current) chargers that deliver charge at varying speeds are generally more than adequate. Reliability is also a key consideration, with drivers and property owners alike.

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“Guests used to arrive at hotels on a charger, now they expect to plug into one,” said Cecilia. “With the Government set to phase out petrol and diesel vehicles by 2030, the future of sustainable transport lies with rechargeable vehicles. At CTEK, we are committed to supporting the road to zero through the provision of thoroughbred EV chargers that will make sure we can keep moving with the times. It worked then, and it works now – it’s just a different kind of horsepower!”

For property owners looking for a costeffective way of installing or expanding an EV charging network, CTEK offers a dual socket Chargestorm Connected 2 AC charger, where two vehicles can plug in and charge at the same time. This can halve the number of physical units that need to be installed, and at considerably reduced cost. These chargers can be wall or pole mounted, inside or out, and CTEK also offers a 4 socket ‘back to back’ solution, where two dual socket chargers



Hotelier & Hospitality Design

Brewing Up a Storm of Intere



• The newest alcoholic tea brand in the market • New gift packs for key shows • A world first with the Assam Black Cold Brew Tea Liqueur • A successful entrepreneurial journey through Covid


ollowing its successful ‘soft’ launch at some Christmas markets in Manchester in December 2020, and its web site shop launch in July this year, Birmingham based Whistler’s Storm continues to steam ahead with new, limited edition gift packs which will be available at forthcoming shows – The Festive Gift Fair at the NEC Birmingham (18th – 21st November, stand K69) and the Eat & Drink Festival Christmas show at Olympia, London (24th – 28th November, stand F542). The gift packs will contain miniature bottles of Whistler’s Storm cold brew Assam Black and Earl Grey tea liqueurs together with matching liqueur chocolates. Whistler’s Storm is the only independent British brand producing a cold brew Assam Black tea liqueur and research suggests this is a world first. Sales of both the Assam Back and Earl Grey tea liqueurs continue to rise with stocking achieved inIndependent bars and restaurants in the West Midlands. Whistler’s Storm now want to achieve wider stocking, particularly as the company is getting such good feedback from bar owners and mixologists, e.g., Dean Parkin, Mixologist at the British Oak, Birmingham says ‘ these products are amazing. It’s really great having the flavours in a liqueur form rather than making a tea based syrup and being forced to compromise between sweetness and flavour’. Direct customers are also impressed e.g., Amazon customer, Jonathan Herbert says ‘wasn’t sure what to expect from this drink given I’ve never tried anything like it before. However, safe to say it’s definitely surpassed my expectations. I tried it on the rocks, with Prosecco and lemonade and all three combinations were really easy to drink

and tasted amazing, with the flavour of the tea really coming through’. Young entrepreneur and founder, Dom Richardson comments ‘I still cannot believe I’ve done it – since the age of 17, when I first tried to start a business, I have been looking for opportunities, and having discovered the perfect one on a visit to India in December 2019, the Covid lock downs that followed gave me the time and head space to develop my idea of producing premium quality tea based liqueurs. After almost two years of development, I now have a brand and product to be proud of, and continue to be delighted with the growing demand and positive customer reviews’. In developing the products Dom has also embraced a hobby – that of creating homemade liqueurs. Realising, on his return from India and undertaking some research, there was little opportunity in terms of importing and selling loose leaf tea, he ‘germinated’ the idea of developing a tea based liqueur, eventually establishing that the rich and aromatic Assam Black and zesty and delicious Earl Grey would be perfect. Having also found that there were few, if any competitors in the UK, Whistler’s Storm was born, selling 70cl, 20% ABV bottles of Assam Black and Earl Grey cold brew liqueurs.



Licensing SAVI launches to 300 pubs, bars and clubs across West Yorkshire to improve safety for staff and customers

West Yorkshire’s high profile Violence Reduction Unit, which is part of the Mayoral Combined Authority and leads a number of partner organisations across the county to tackle violent crime, today announces the launch of a pioneering licensing initiative to improve the safety and security of bars, pubs, clubs, restaurants and hotels.. A total of 300 specially selected licensed premises across Bradford, Calderdale, Wakefield and Kirklees Metropolitan District Council areas are being invited to take part in the scheme, which encourages venues to improve their operational security and management practices year on year. It means West Yorkshire has become the first county in England and Wales to officially launch Licensing Security & Vulnerability Initiative (Licensing SAVI), which has been developed at the request of the Home Office by Police Crime Prevention


Initiatives (Police CPI), a police-owned organisation, which works alongside the Police Service around the UK to deter and reduce crime. Independent from the alcohol drinks industry, Licensing SAVI is backed by the National Police Chiefs’ Council (NPCC) and Project Servator, a police-led vigilance scheme to deter terrorist attacks at crowded places. Its aim is to provide safer and more secure venues for managers, staff, customers and local communities and to reduce the demand on hardpressed police forces and NHS

Ambulance Services and Accident & Emergency Departments. Available to licensees as an online self-assessment, Licensing SAVI covers critical issues like responsible drinking, drugs misuse, violent behaviour and safeguarding vulnerable customers through to preventing opportunist theft and improving physical security, such as lighting and CCTV systems. Most measures included in Licensing SAVI can be introduced quickly and at little or no cost.

Licensing SAVI provides, for the first time, consistent standards, guidance and advice that licensed premises in England and Wales need to meet the requirements of the Licensing Act 2003 and promote the four Licensing Objectives: Prevention of Public Nuisance; Prevention of Crime and Disorder; Protection of Children from Harm; and Public Safety. Licensing SAVI includes a non-assessed guidance section on counter terrorism and a COVID-19 risk assessment template for licensees to use if they wish. Licensees that complete the selfassessment will receive a Star-Rating and can apply for Licensing SAVI Accreditation and an Award for display to show the efforts undertaken to enhance safety. Its launch is timely because it can become part of a venue’s business recovery planning and as a refresher resource for the return of staff who have been furloughed and the recruitment and training of new staff to replace those who have left. YouGov research commissioned by

Police CPI of 5,050 adults aged 18-45 in England between 16 August – 5 September were asked about safety in licensed premises with safety defined as ‘where efforts have been made to prevent crime, reduce harm and where staff will support you if you are feeling vulnerable’.

This Network is led by Chloe Froggett, Knowledge Hub Manager, WY VRU, and Emm Irving, Manager for Improving Population Health, West Yorkshire and Harrogate Health and Care Partnership, and Public Health.

The survey found that adults feel significantly less safe in licensed premises today than they did prior to the first national lockdown in March 2020. The fall in feeling safe was largest in nightclubs – down from 81% pre-pandemic to 48% today and bars and pubs from 93% to 64%.

“By funding this initiative and anticipating any potential issues, we can give premises the knowledge, security and confidence they require that will ultimately work to reduce the incidence of violent crime and associated issues. Particularly aside the backdrop of preventing violence against women and girls, as well as the kickstarting of the night-time economy, this partnership approach represents another step in the right direction.”

Asked whether they agreed with the statement that ‘recent publicity around the safety of women and girls has made it more important for licensed premises to improve their safety procedures’, a total of 79% of adults agreed that they want safety improvements in nightclubs whilst 76% want improvements in bars and pubs. Support was greatest among women. In nightclubs, 83% of women want improved safety compared to 75% of men. In bars and pubs, the percentage point difference was greater with 81% of women wanting safety improvements compared to 70% of men. The initiative is being funded by the West Yorkshire Violence Reduction Unit (WY VRU), which seeks to tackle violent crime and the underlying causes of violent crime through early intervention, prevention and education by working closely with key partner organisations including health, police, local government, education, youth justice, prisons, probation and community groups. The WY VRU is delivering the initiative in partnership with the West Yorkshire Public Health Reducing Violent Crime Network, which includes Public Health, Police and Council Licensing Teams.

Director of West Yorkshire Violence Reduction Unit, Chief Superintendent Jackie Marsh, said: “Given the unprecedented experience that the sector has endured over the past year or so, it is really important that we are able to support venues across the county in providing a safe environment to operate within.

Sarah Muckle, Director of Public Health for Bradford Council and Lead Public Health Director for West Yorkshire and Harrogate Health and Care Partnership, said: “We are proud of the partnership between the VRU and all the joint work taking place. Providing a safe and secure environment for communities is a priority for us all. Giving local businesses good guidance to keep their premises safe and secure is one way we can help achieve this.” Business Lead for Licensing SAVI, Mark Morgan, a former Police Superintendent, said: “I look forward to supporting West Yorkshire with Licensing SAVI, which will contribute to safer licensed premises and reduced alcohol-related violence.” The roll-out of the initiative to Bradford, Calderdale, Wakefield and Kirklees is to assist them to work towards the accredited standards already achieved by Leeds.

Contact: Licensing SAVI PAGE




Recruitment Evangelists At Recruitment Evangelists we go the extra mile with our services and take a holistic approach in our recruitment practices. We strongly believe that retention is as important as recruitment and all of our successful management hires come with a 12 month guarantee period. Our service and approach is always with total commitment, integrity and confidentiality, forming lifelong partnerships with both hospitality leading companies and our impressive network of industry leaders and managers. We are strategically partnered with The Chartered Institute of Personal and Development (CIPD) and all of our consultants study with AVADO to gain a CIPD qualification as part of their ongoing learning & development ensuring their values and approach are aligned with the industry’s professional association for human resource management professionals. The hospitality industry never sleeps, and at its core will always be the people who work within it. Drawing from our vast industry experience, we always operate with a sense of urgency and a focus on matching exceptional talent with the right company, tapping into our rich networks and harnessing our strong reputation within the hospitality Industry. Recruitment Evangelist’s foundation is built on putting people first, offering a full-service recruiting agency for executive, human resources and hospitality management. It has been Recruitment Evangelist’s consistent commitment to making the right connections at the right time that has facilitated our initial and continued success. We are personally invested in every Candidate Partner for the long term and are personally committed to help them grow their careers. Equally, we are personally invested in each and every one of our Client Partner’s long-term success and consistently connect them with candidates that are right for their business. If you’re interested in joining the Recruitment Evangelists Candidate Network or are looking for Recruitment support for your hospitality company please reach out and get in touch with us though our website or email the Founder, Graham Townley directly at


Recruitment Evangelists was founded through a deep passion to serve the hospitality industry with people and HR at the heart of our agency. Our mission is to provide long term, sustainable staffing solutions for the hospitality sector that grows alongside unprecedented demand.

SMARTair® from Mul-T-Lock opens the door to convenient and cost effective check-ins In today’s landscape where reduced touch-points and low operating costs are nothing short of paramount, security expert Mul-T-Lock is offering a tailored access control solution to all hotel, holiday park and short-break property owners. SMARTair® is a modular and fully scalable access control system that offers an intelligent, yet simple, step up from keys. For hotels and home rental properties in particular, SMARTair® will replace inconvenient keys with a wireless locking system operated by smartcards and even smartphones when used in conjunction with Mul-T-Lock’s Openow™ app. With so many businesses in the leisure and tourism industry needing to cut operational costs and provide a safe and hygienic service to customers, SMARTair® does away with the need for manned receptions and touchscreens by putting the onus of checking in right in guests’ hands, with security still being closely monitored and operated by system managers. With SMARTair , lost cards can be cancelled and replacement cards reprogrammed for increased guest security. The system can be tailored to meet each building’s needs and ®

can be reprogrammed using the latest in access control management software as those needs evolve, without having to replace any physical locking systems – making it a cost effective and straightforward solution for all hospitality venues. With no hardwiring, the system can be installed at low cost with minimal disruption to a business. Designated system managers can also monitor and control access rights – allowing guests access when needed and revoking access once they check-out. The SMARTair® product portfolio also includes energy saving devices for mounting on guest room walls and in-room safes. By utilising the Openow™ app, business owners, facilities managers and security administrators can instantly send, revoke or update virtual keys from the designated SMARTair® software or web browser allowing guests to access properties and rooms via their smartphone.

System managers can be anywhere in the world when controlling access rights; making the whole process more convenient and secure for everyone. This also significantly reduces whole life costing, as it removes the need to replace key cards when they are lost or accidently taken home by guests. An added bonus, Openow™ makes it easy for business owners to organise virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If they have virtual keys from multiple sites or premises, Openow™ easily handles those too, with no time wasted wondering where key cards were left and no more appointments to pick them up or have them revalidated. Mul-T-Lock’s SMARTair® system with Openow™ app is the perfect solution for hotels and holiday parks with a high volume of visitors and subcontractors. It is built for businesses where third-party contractors are always on-site, hospitality venues that offer rooms for hire and boutique hotels or home rental with no manned receptions. To learn more about Mul-T-Lock’s SMARTair® access control system and Openow™ app, please call 01902 364200, email or visit PAGE




Sourced Market & Kitchen Opens at Cobham Services

Sourced Market & Kitchen opens with an onsite kitchen and eat-in offer at Extra MSA Group’s Cobham motorway service area, located at Junction 9/10 of the M25. The Cobham destination is the second Sourced Market site located across Extra MSA Group’s estate. The launch brings Sourced Market’s unique offering - an all-day food marketplace that is inspired by farmers markets where local artisan producers, food products and fresh produce can be found under one-roof – to Surrey, while introducing a new eat-in option for visitors looking to relax and dine onsite. The Cobham venue builds on the successful partnership between Extra MSA Group and Sourced Market, with another venue having opened at Leeds Skelton Lake Services in 2020. The new opening will serve up an allday menu from breakfast pastries, deliciously filled brioches, grab & go deli sandwiches, fresh salads, and incredible artisan coffee. Something new for Cobham will be the street food offering including made to order sweet and savoury crepes and a selection of fresh pasta and sauces - as well as a retail section where visitors can buy local preserves, biscuits, fudge, gift hampers … and much more!


Sourced Market acts as a megaphone for small, independent producers and the new opening at Cobham Services will bring together a curated selection of local produce and food from across Surrey alongside some carefully selected products from further afield. Visitors looking for local produce will be able to buy biscuits and gingerbread from Horsham Bakehouse, local honey, preserves and condiments from Jam Packed Preserves, chocolate from Cocoa Loco, fudge from Mummy Makes, cured meats from Tempus Charcuterie, free range eggs from Chapel Farm and gin from The Gin Kitchen and Silent Pool Distillery. Sourced Market & Kitchen at Cobham will bring locals the perfect coffee stop and a chance to enjoy a curated and unique retail experience that brings together the best of Surrey to eat-in or take home. Gift hampers will be available in-store and customers will be able to create their own bespoke hamper - the perfect present for special occasions or those visiting family and friends. Colin Hughes Managing Director at Sourced Market comments: “Opening Sourced Market & Kitchen at Cobham Services is another exciting step forward for us as part of our growing travel hub

strategy. We’re proud to be bringing a curated flavour of the local region to the busy M25 as well as creating a pit stop for the surrounding community to also discover some of the best kept foodie secrets from across the region.” Andrew Long, Chief Executive of Extra MSA Group commented: “We are really pleased to welcome Sourced Market & Kitchen to Cobham motorway service area. The business’ commitment to finding the very best suppliers and producers fits really well with our own ethos of supporting the local community and economy, as well as providing a quality offer to visitors. “We’re committed to going the extra mile for those that use our motorway service areas, and we’re sure that the new addition at Cobham will help us to bring something truly fresh to the local area.” Andrew Wolfson, CEO at Pembroke VCT commented: ‘’We are delighted that Sourced Market has joined this expansive service station site, continuing on with its growing travel hub strategy. This is a great step forward for the business as they continue to bring together local artisan traders to offer a curated selection of locally sourced produce.’’

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EAT. DRINK. SLEEP December 2021

IMPRESS YOUR CUSTOMERS BY JOINING THE SUSTAINABILITY REVOLUTION WITH CANNED WINES Bath-based Canned Wine Co. are steadily proving there has never been a better time to stock wine in a can. Having achieved triple silver and gold awards in the 2020 Drinks Business and Spirits Business Annual Blind Tastings and the International Canned Wine Competition, as well as awards for their packaging (Drinks International 2020), the Company, in seeking to achieve wider hospitality led stocking, are offering all readers of this magazine an opening offer of 12 cases for the price of 11 – equivalent to a 10% discount – simply quote this publication when ordering. As cans can be recycled indefinitely, with no loss of quality, and require 90% less energy than recycling a bottle, you will be reinforcing your own sustainability credentials by stocking. In addition cans take up

less space, allow faster cooling, are more efficiently transported and, of course, no breakages. There is no compromise on quality either as Canned Wine Co. only use the best quality, single varietal, single vintage wines that excel in cans. The range incorporates 5 different types of premium wines from Austria, France and Spain, presented in beautifully designed 250ML cans. Commenting on the Company’s successes so far, Founder and CEO Simon Rollings says ‘having achieved stocking with over a 100 UK wide businesses, including Harrods, It’s fantastic to see businesses actively seeking sustainable, high quality and exciting wines to list in their shops, restaurants and hospitality venues.

Our customers love trying something unusual and the exceptional quality of our wines!’. Cortado Café owner, Fran Cavilli also comments ‘ Canned Wine Co. gives us the chance to offer an amazing product in the perfect packaging without having to worry about an open bottle or any leftovers. People (and us) just love them! Perfect it for our Café’. So join the sustainability revolution today and claim your order offer by mentioning this feature. Offer available until 31 December 2021. Phone: 01225 780040 E.mail:



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