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December 2014

Hotelier & Hotel Design Magazine

Featuring: Industry News Venue Profile

And Shows & Events


December 2014

Contents News Venue Profile Spas & Bathrooms Shows & Events Annual Review Catering Coffee & Hot Drinks

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Contact Us Richie Pankhurst Publication Manager 01843 591523

www.hotelierandhoteldesign.com Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

richie@hotelierandhoteldesign.com

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.com

Jeremy Tring Editor

jeremy@hotelierandhoteldesign.com

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Hotelier & Hotel Design

Towels hard and rough to touch? Discoloured and turning grey? Struggling to keep them smelling fresh?

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Introducing our new black shower enclosures : Zephyros At Novellini we understand that you desire something more individual than just a shower room. That’s why we created a comprehensive Glass, Wetroom and tray brochure that features a range of both stylish and practical solutions. Zephyros is one of latest ranges that are both practical and stylish, Featuring many options including our New Matt Black Enclosures Working with Novellini allows you the freedom to create a truly individual showering experience every time.

www.novellini.com | info-uk@novellini.com


News

Is Technology Getting in the Way of Service? As the hotel industry ramps up its use of technology for guest service, a nagging question involves whether technology improves guest satisfaction, or simply gets in the way. A new study from the Cornell Center for Hospitality Research (CHR) hopes to answer that question. The study, “Cyborg Service: The Unexpected Effect of Technology in the Employee–Guest Exchange,” by Michael Giebelhausen, is available at no charge from the CHR. “My colleagues and I have conducted several studies intended to find when guests like interacting with technology, and when technology leaves hotel guests dissatisfied,” explained Giebelhausen, an assistant professor at the Cornell School of Hotel Administration. “What we found is that technology can really improve the service experience, but guests don’t want to have their attention divided between technology and a frontline agent.” The report bases its findings on recent research conducted by Giebelhausen and colleagues, as well as two new experimental studies. “In one experiment, guests used a Monscierge Connect Lobby touchscreen that was located at a slight distance from a bell stand. This allowed enough distance between the two to create a ‘social space.’ The bell person was still nearby but the guest didn’t feel so awkward about not interacting.”

A unit of the Cornell School of Hotel Administration, The Center for Hospitality Research (CHR) sponsors research designed to improve practices in the hospitality industry. Under the lead of the center’s corporate affiliates, experienced scholars work closely with business executives to discover new insights into strategic, managerial and operating practices. To learn more about the center and its projects, visit

www.chr.cornell.edu

Terrorism Risk Insurance Act

2014 has so far been a very busy year for Burgess and we celebrated our 55th anniversary.

In the wake of the midterm elections, the American Hotel & Lodging Association (AH&LA), along with over 80 other hotel industry groups, called on the House of Representatives to get back to work and pass the Terrorism Risk Insurance Act (TRIA) in a letter sent to House leadership.

This year at Equip’Hotel we will be showcasing our new Evosa chair range. The slender chrome plated steel frame together with the option of knitted mesh or upholstered back creates a modern chair of outstanding design and quality.

Hotelier & Hotel Design

About The Center for Hospitality Research

Burgess Exhibits at Equip’Hotel 2014 Burgess Furniture have always been innovators in the design and manufacture of conference and banqueting furniture. We were the very first European manufacturers of the aluminium stacking banquet chair, and we are the market leaders for conference and banqueting furniture around the world.

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The other study showed, though, that when guests had to divide their attention between a piece of technology and the frontline agent, satisfaction with the technology decreased. “One thing I’ve noticed is that guests don’t like it when technology comes between them and a frontline agent who has been interacting with them. The idea is that people feel awkward when technology prevents them from responding to an agent’s greeting, or if they feel that using the technology is making them appear rude to the agent.” The lesson here, says Giebelhausen, “is to make sure the guest, the employee, and the technology work together appropriately.”

To this day, our banquet and conference chairs and tables are still designed and manufactured on-site in our factory in South-West London, and sold both in the UK and exported all over the world. Come along to Hall 3 stand number J134 and see for yourself how extensive our range is. Our local representative based just outside of Paris, Bruce Anderson will be on the stand to help with your enquiries.

AH&LA urged lawmakers to focus on the immediate priorities, including passage of this vital piece of legislation crucial for protecting job and economic growth within the hotel industry. More than 80 groups joined AH&LA in signing the letter also sent to every member of the House of Representatives. “...This program protects future development projects and provides security that hoteliers need to grow and create jobs. Together, we urge Congress to follow through on their campaign promises to create jobs by passing this bill...” said Katherine Lugar, President and CEO of the American Hotel and Lodging Association. The United States Senate passed TRIA in July by a vote of 93-4. This bipartisan legislation provides a vital backstop for insurance coverage in the case of a terrorist attack. The program was reauthorized in 2005 and 2007. The Senate bill reauthorizes the program for seven years.


News 73% Cosumers Want more Gluten Free 73% of consumers don’t think operators do enough to cater for gluten intolerances, despite the fact that 42% would expect to pay more for a gluten-free dish on a menu, a new survey has found. The latest research from Swedish bakery Almondy delved into the demand for gluten-free options out-of-home and also revealed that 18-34 year olds are the group most likely to avoid gluten, while 77% of women want more gluten-free options on menus. The survey found that while a quarter of respondents are gluten intolerant or avoid gluten, a greater 48% have bought gluten-free products, proving the demand is most definitely there. Andrew Ely, managing director at Almondy said: “The demand for coeliac-friendly menu options is not just a trend, especially as a whopping 82% of people think gluten-free food is healthier. Our research highlights the gap between supply and demand so it’s essential that caterers get on board and realise the huge profit opportunity available to them – particularly as 74% of people would be influenced by a gluten intolerant friend on where to eat.” With the gluten-free market rapidly expanding – Kantar World Panel predicts it will be worth £519m by 2016.

American money driving strong UK hotel investment market JLL’s latest quarterly figures on London and regional UK hotel investment trends, shows that there has been a 278 per cent increase in investment into the sector compared to Q3 2013 last year and that North American money is leading the investment charge. Year to date figures are also up on last year with a 29 per cent increase in total investment volumes across the UK market compared to the same period in 2013. In Q3, just over £1 bn, equating to 58 per cent of overall UK investment volume, came from North America investors, a 51 percentage point uplift from Q3 last year when investment from this source stood at just seven per cent. Investment in London’s hotel market is up by 22 per cent compared to Q3 last year, with some £387 million invested in the capital. The largest investment share into London came from Asian sources, which accounted for 31 per cent of total investment, with Middle Eastern investors accounting for a further 23 per cent. Total hotel investment in London was flat in the first three quarters of this year compared to 2013, which was in part due to the InterContinental London Park Lane deal in Q2 of last year which was the largest sale and manageback ever of a single asset in the London hotel market.

Hilton Worldwide certifIED TO ISO 50001

Hilton Worldwide achieved the ISO 50001 certification following a comprehensive upgrade to its LightStay global environmental management system. “ISO 50001 provides a clear framework for identifying opportunities for energy improvements and efficiency projects,” said Maxime Verstraete, vice president of sustainability, Hilton Worldwide. “We are thrilled about this exciting milestone and will look to build upon it as we set our next set of goals. We could not have achieved this without our partnership with DEKRA.” In addition to meeting ISO 50001 requirements, the upgrades to LightStay allow Hilton Worldwide hotels to forecast future energy consumption levels, monitor and report variations from expected levels, and set efficiency goals for individual properties with real-time tracking of progress against goals. These efforts will also enable the company to reduce its property energy use and carbon emissions even further.

“Hilton Worldwide is a shining example of how companies can use ISO to manage their operations in the most efficient, effective, and sustainable way possible,” said Dr. Cem O. Onus, Managing Director of Systems for DEKRA Certification, Inc. “Improving energy performance through ISO 50001 not only reduces greenhouse gases, but reduces costs. Hilton Worldwide is leading the industry in showing that this isn’t just an environmentally friendly thing to do, it is good for the bottom line.” ISO provides internationally recognized frameworks and standards for organizations in the areas of products, services, and systems. ISO 50001 is the energy management standard that helps businesses reduce energy related operational costs, increase energy efficiency, demonstrate a commitment to sustainability, support energy conservation, reduce greenhouse gas emissions, improve use of energy assets, and refine energy procurement practices. Companies gain certification by implementing policies, procedures, and systems that meet ISO standards, which are assessed by a third-party certification body. As part of the Hilton Worldwide certification process, DEKRA Certification performed a series of audits around the globe and will continue ongoing assessments to monitor compliance.

Hotelier & Hotel Design

This newest ISO 50001 certification complements Hilton Worldwide’s other global system-wide ISO certifications – ISO 9001 Quality Management and 14001 Environmental Management. With these three ISO certifications, Hilton Worldwide is one of the first multi-national organizations to certify its entire system globally – more than 4,200 properties in 93 countries – achieving one of the largest ever volume certifications of commercial buildings.

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News Bespoke waiter stations made in the UK

IHG® launches the Holiday Inn Express® brand in Russia, CIS and Russia

RHA Furniture’s UK factory make waiter

InterContinental Hotels Group (IHG®), one of the world’s leading hotel companies has recently announced the launch of its Holiday Inn Express®

A selection of their most popular designs are available to browse on

Chain (RHC), Russia’s rapidly growing hotel property developer, IHG is pleased to introduce Holiday Inn Express® Voronezh – Kirova which marks the debut of the brand in the region and will open its doors in just a

starting point, the factory will always discuss custom requirements and

stations for a wide range of hospitality projects and have recently custom made an elegant waiter station, credenza and

the heart of Voronezh city centre at Kirova Street 9/1, Voronezh, and is within walking distance of the main sights: Voronezh State Opera and Voronezh is a thriving regional centre strategically located on the main rail

enough to house three wine coolers and high-end features including chamfered glass edges and decorative wooden

All units were made with high quality wood veneers, dark granite worktops For Fulham Football Club’s George Cohen Lounge two contemporary styled three door waiter stations were custom made, one with space for a refrigeration provide a stylish and hardwearing work area for the professional catering In 2012 RHA Furniture made an impressive looking oval hostess station, meet-and-greet stations and waiter

Opulent spa and leisure experience created at Bali's Ritz Carlton Sawangan a bespoke spa experience for Ritz Carlton’s new hotel, Ritz Carlton

project called for a very high quality

Hotelier & Hotel Design

Following the company’s successful work on the initial spa design, the Hong Kong division of the company was appointed to supply and install

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Bespoke restaurant and coffee tables for the same project, featured beautiful designs using inlaid metal detail and carefully cut veneers to form interesting Contact RHA Furniture for more information or to discuss custom made furniture for a project you are currently

pool and spa specialists also employed innovative techniques such as treating the water with ultraviolet sterilisation to vastly improve water

of which are spa villas for couples, a thermal area and other spa amenities


News $50 million restoration for paris hilton

IHG green commitment

The Hilton Paris Opera is set to debut in January 2015 following the completion of a $50 million restoration and enhancement program. Formerly known as the Concorde Paris Opera, the 268-room Hilton Paris Opera is being revitalized by London-based Richmond International.

InterContinental Hotels Group (IHG) has announced today that from 1st January 2015, its entire global estate of over 4,700 hotels will begin rolling out the IHG Green Engage™ programme.

The hotel was originally designed by architect Juste Lisch to accommodate visitors coming to the 1889 Exposition Universelle. The renovation pays homage to the hotel’s storied history while providing an updated aesthetic for today’s traveler. The design will feature a bold yet calming color scheme with delicate brass detailing. Standout elements include a large entrance hall adorned with frescoes, Corinthian colonnades, and original balustrades featuring chandeliers set with crystals and mosaic flooring.

IHG already has 2,646 hotels enrolled in IHG Green Engage and in 2013 over 16,000 green solutions were implemented by those properties. Additionally 99% of its Company Managed Hotels achieved Level 1 in Green Engage.

The central archway between the two reception desks in the entrance lobby opens through to the decorative Le Grand Salon—the heart of the hotel. The formal original architecture, with 46-foot high ceilings and handpainted frescos, is brought up to date with the large feature brass bar, contemporary high tables, and a mix of contemporary and vintage furniture. Off the building’s grand front entrance is the intimate Le Petit Bar, where rings of oval spheres hang from the tinted glass coffered ceiling. The hotel also offers Salon Baccarat and six other meeting rooms for events and function space.

The company aims to have every one of its hotels at Level 1 by the end of 2015. International Tourism Partnership member IHG has been working hard on its sustainability commitments identified in 2013 and moving towards its 2017 targets which see it aiming to reduce its carbon footprint per occupied room by 12% across the entire estate, and reduce water use per occupied room in water-stressed areas by 12%. Green Engage is an online environmental sustainability tool, which gives hotels the ability to track how much energy, carbon and water they are using, as well as assessing how waste is managed.

Gachot Studios Redesigns Thompson Smyth hotel

“As with all Thompson Hotels, Smyth is designed to inspire guests from the outside in,” says Niki Leondakis, CEO of Commune Hotels & Resorts, the international lifestyle hotel management company comprising Joie de Vivre Hotels, Thompson Hotels, and tommie. The public spaces of the 14-story, 100-room Smyth hotel are divided into the Living Room, Den, and Library and Evening Bars. Mixing Scandinavian and American midcentury furniture with rich textures and a neutral color palette, the spaces are punctuated by original, local art, books, and photography. Furniture and finishes are almost entirely sourced from local designers, and oiled white oak floors brighten the space. Adjacent to the Living Room, the Den features a fireplace clad in Guastavino tile, a structural terracotta material previously used on the vaulted ceilings of many New York landmarks such as Grand Central Terminal and Carnegie Hall. Tucked behind the Den is the Evening Bar. The setting’s showpiece

is a four-panel frieze mural depicting archetypal scenes from Tribeca’s history by Brooklyn-based artist Matthew Benedict. Low-slung sofas, midcentury chairs, and finely upholstered vintage settees make up the seating. “We set out to create a welcoming and familiar environment, which inspired us to approach the project as if it were a private home,” says Christine Gachot, co-founder of Gachot Studios. “It has become a special project to us because we worked with friends and family to produce everything from the furniture to the lighting to the curated selection of art and books. The space is a personal reflection of ‘our New York’ and the creative family we’ve developed over the years.” In Little Park restaurant, white marble mosaic tiles are handlaid in a fan pattern across the floors. Expansive windows and leather banquettes accented with custom-woven textiles wrap around Chambers Street to West Broadway, while Guastavino tiles frame the 10-seat bar. Debuting in early 2015, refreshed accommodations will include marble bathrooms with rain showers, handcrafted furniture sourced from New York-based millworkers, and original works of art. Inspired by residential loft living in Tribeca, the penthouse and specialty suites will also undergo interior and exterior renovations.

Hotelier & Hotel Design

Thompson Hotels has completed the redesign of the Smyth hotel in New York. Inspired by the history and culture of Tribeca, Smyth relaunches with interiors by locally based Gachot Studios, along with Little Park and Evening Bar from restaurateurs Chef Andrew Carmellini, Luke Ostrom, and Josh Pickard.

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Venue

Luxury Ski Operator, Haute Montagne, Launches New Ground-breaking Alpine Estate in Switzerland Luxury ski operator, Haute Montagne, is delighted to announce the launch of its new Alpine Estate, Verbier’s most sublime luxury mountain-living experience. Known for raising the standards of the luxury chalet experience, the Alpine Estate is an extravagant mountainside retreat, comprising of two ultra-opulent chalets, with a third available on request to host guests’ household staff and bodyguards. This new addition to Haute Montagne’s portfolio is set become the most exclusive address in Verbier this winter.

The Estate Linked by a private outdoor courtyard, the Alpine Estate boasts over 1,500m2 of residence between two main chalets, sleeping up to 20 people in 10 deluxe en-suite double bedrooms, each with mountainview balconies or terraces. The bedrooms have been individually designed and finished to the highest standard, combining traditional Swiss materials and leading interior design to create a new definition of luxury interiors and furnishings. Chalet Levanto, the third chalet positioned separately within the Alpine Estate, offers comfortable accommodation for guests’ household staff and bodyguards, and sleeps up to eight people. Its location ensures that guests’ privacy is maintained, whilst ensuring help is a stone’s throw away.

Features

Hotelier & Hotel Design

With a hamman, sauna, two swimming pools, waterfalls, indoor and outdoor hot tubs, a fitness facility and private spa treatment rooms, Haute Montagne’s Alpine Estate offers guests an exquisite space to unwind and relax after a day out on the slopes. Boasting one of the

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Alps’ finest in-house spas, Haute Montagne can arrange for skilled and dedicated staff to deliver top relaxation treatments for guests in need of some pampering and rejuvenation.Equipped with the latest high-tech fitness machines, the Estate’s sophisticated gym offers stunning views across Verbier’s mountains, giving guests a scenic workout experience like none other. Alternatively, guests can explore the Estate’s two impressive wine caves, sit back and enjoy a movie in one of the cinema rooms, or make the most of the opulent living areas fitted with state of the art Crestron entertainment systems.

Service Guests renting the Alpine Estate this winter can anticipate expert five-star service from Haute Montagne’s fully trained team of staff, which is overseen by the Alpine Estate’s Chalet Manager, who acts as a personalised concierge service. The Chalet Manager is available throughout guests’ stay to attend to their every need and generally be on hand to ensure that


every guest’s chalet experience runs seamlessly. Throughout their stay at the Alpine Estate, guests can enjoy access to their own Michelin star trained chef, available to cook them the finest of banquets on a tailor-made basis each day. Prepare for the day ahead with a hearty breakfast, indulge in an after-ski afternoon tea, or for those with discerning tastes, try fine dining with a sumptuous ten-course tasting menu, complimented by an extensive wine list provided by a renowned Verbier wine supplier or selected by chef from the Alpine Estate’s own wine cellar. Haute Montagne’s dedicated late night private chauffer service, as well as daily housekeeping is also included.

Prices start from £11,101* per night, excluding food and alcohol and VAT. A minimum stay of 7 nights is required, and 14 nights over the New Year period. Chalet Levanto can be hired as an additional staff quarters. Prices start from £3,016* per night on accommodation only basis, with a minimum stay of 7 nights. *Prices in Pound Sterling are subject to change.

www.hautemontagne.com

Hotelier & Hotel Design

Haute Montagne’s new Alpine Estate occupies an impressive position in the dreamy heights of Verbier, providing a platform for guests to experience unparalleled views of the village below and the majesty of the surrounding mountains, combined with a luxury service to make every guest’s ski holiday unforgettable.

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Venue

Andaz Tokyo Unveils Ao Spa And Club Offering tailor made spa experiences and exclusive treatments

Andaz Tokyo Toranomon Hills is delighted to reveal the finalised concept of its brand new spa, AO SPA AND CLUB, located on the 37th floor of Toranomon Hills tower, which soft opened alongside the hotel on 11th June 2014. Andaz, meaning “personal style” in Hindi, represents a unique philosophy of service in a sophisticated, yet unscripted, style. Since its 2007 debut in London, the Andaz brand has offered an inspiring, creative and barrier-free environment that is deeply rooted in each destination’s history and culture.

Hotelier & Hotel Design

Reflecting the Andaz brand philosophy, the AO Spa is rooted in personalized care from professional therapists, locally sourced ingredients and locally inspired treatments, comfortable treatment rooms, and the serene atmosphere of relaxation. The spa creates an open, engaging environment and experience.

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Venue

Tailor Made Experiences AO Spa offers a tailor-made treatment approach called JIYUJIZAI, a Japanese term meaning “your creation,” which is custom blended for each guest. Through a combination of seasonal elements and high technology, JIYUJIZAI addresses the individual needs of each guest to his or her exact preferences, delivering balance to the body and mind. Therapists connect with each guest through a welcoming ritual using freshly muddled herbs and will create a personal “recipe” based on each guests’ preferences -- favourite seasons, music style and treatment goals. Reflecting the indigenous botanicals of Mt. Fuji and surrounding areas, AO Spa offers a signature line of products, which feature locally sourced and natural ingredients. The bespoke line of products has a custom blend for each season, and a portion of sales will be donated to the preservation of indigenous plants and botanicals of Mt. Fuji.

Exclusive Treatments AO Spa offers highly effective, results driven facial treatments, with exclusive skin care product lines and services. Featuring sophisticated, high performance anti-ageing skincare from Barcelona, AO Spa pampers guests with Natura Bissé facials, which are created using the highest concentrations of exceptional ingredients. AO Spa is among one of the first spas in Japan to introduce three exclusive Natura Bissé treatments. THÉMAÉ, the Japanese name for the tea preparation ceremony, provides AO Spa guests with the best in relaxation through an exclusive range of products and beauty treatments steeped in a unique blend of four antioxidant rich teas.

Personal Change Experience Andaz Tokyo Toranomon Hills is among one of the first spas to introduce the full range of the latest fitness equipment from TechnoGym--the Artis line, which offers a unique fitness training experience focused on connectivity, sustainability and seamless design. Extending the boundaries beyond the fitness centre doors, TechnoGym Artis allows guests to directly connect with the AO Spa Fitness Trainers and track their progress anytime, anywhere in the world.

Nature and Water Overlooking the spectacular Imperial Palace grounds and featuring extensive bath and water experiences, Designed by Shinichiro Ogata, a worldly renowned Japanese designer, the 1,350-square metre (14,530-square feet) spa is harmonized with natural elements, water, light and shadow. Softly lit by paper lanterns, guests are immersed in a completely relaxed atmosphere, and the savoury original drinks, is a great addition to spend unleashed time at the spa. Offering a lifestyle approach, Andaz Tokyo provides guests an opportunity to continue to enjoy the benefits of AO through club membership. With three membership options – Individual, Family, and Corporate – AO combines the best in fitness and relaxation to meet your unique needs and wellbeing goals.

AO Spa Jiyujizai Menu

t BODY: massage, exfoliate, foot massage, wrap, scalp massage t SKIN: facial, neck and chest t EXTEND: Guests can create a bespoke four hour JIYUJIZAI experience including fresh, healthy cuisine and customized retail package to take on a journey to wellness. 30 - 120 minutes | 14,000 – 46,000 JPY. Duration and pricing is per treatment. King Room at Andaz Tokyo from about £380, including breakfast, taxes and service charge.

www.andaztokyo.com

0845 888 1234

Hotelier & Hotel Design

To guests’ exact preference, a JIYUJIZAI treatment directly addresses the individual’s inherent needs with a custom blend of seasonal elements and high technology, delivering balance to the body and mind.

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Spas & Bathroom

Classically Beautiful Baths Individually Crafted

At Ashton & Bentley we have brought back timeHonoured skills by designing and manufacturing our entire freestanding bath collection within our English factory. This is British innovation at its best. At Ashton & Bentley we place a large emphasis on the technical development of our contemporary and classic bath designs. With our exclusive material Correro TM, we have harnessed the thermal properties of organic limestone and pure white marble. This unique composite material is beautiful, hard wearing, luxurious and practical, which allows bath water to stay warmer for longer. Our timeless baths, hand-polished by skilled craftsmen in a variety of different finishes, remind England to be proud of its manufacturing heritage.

Hotelier & Hotel Design

www.ashtonandbentley.co.uk

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A passion for creating stunning design

Business Feasibility

Concept Design

Detailed Design

Justin Musgrove – The Bannatyne Group

Project Development

Spa Launch

Spa Operations

Contact Spa Creators to discuss your spa project T: 44[0]1189 471857 E: enquiry@spacreators.co.uk www.spacreators.co.uk

SPA CONSULTANCY

Spa Creators have been long-standing and loyal suppliers and consultants of mine. They would be a true asset to any spa development project and would get my complete backing"


Spas & Bathrooms

Our ranges are as varied as hotels are different

Hotelier & Hotel Design

There are about 10,000 reasonable sized hotels in the UK. And whilst hotel chains tend to create similar looking hostelries, in the main every hotel is different. Yet, very often, hotels choose towels and robes that are identical to the next. Nothing wrong with that and indeed the best selling towels at King of Cotton are hotel standard 500 GSM white towels.

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However, it is worth considering what could make any hotel stand out, and what could provide a marketing advantage. For instance, you could be the only hotel in the area offering Organic Towels. Organic products are on the increase and some of the statistics from a recent study are eye-opening. Organic beauty and health products grew by 17% in 2013 alone and 4 out of every 5 homes now buys organic produce.

Towels need not be white and need not be made in the same way. Look at the King of Cotton Zero Twist range. These towels are made from pure cotton which has been spun in such a way that the fibres remain straighter. This process adds strength to the product yet makes the material incredibly light and easier to wash and dry. Zero Twist is available in white and in some very sophisticated colours in towels and robes.

Robes is one area where you really can be different. King of Cotton has seen a dramatic increase in the uptake of more unusual robes by hotel owners which is why they now offer no less than nine different ranges. Some offer ‘stand-out’ by virtue of their heritage, such as the ‘The Ritz Carlton’, a beautifully designed robe, used in one of the world’s grandest venues in 420 GSM soft waffle pure cotton. Other designs that are unique include the Monte Carlo Towelling Robe, as shown, with its contrasting collar and cuffs in three colour ways.

There is an interior design opportunity for hotels in the wide ranges of throws and bedspreads, from contemporary to traditional available from King of Cotton. Have a look at all King of Cotton products on the website and remember to call the company to set up your trade account for offers and discounts. www.kingofcotton.co.uk


Cream Zero-Twist pure cotton bathrobe: £30.07

£4.32 Hand Towel, £9.60 Bath Towel, £14.15 Bath Sheet.

Plain double duvet was £48.65 now £38.92

Milano 700gsm cotton towels. Ritz Carlton pure cotton bathrobe: £30.07

Zero-Twist luxury bathrobe. £4.59 Hand Towel, £10.05 Bath Towel, £16.04 Bath Sheet.

Ritz Carlton luxury bathrobe.

Zero Twist 600gsm cotton towels.

Has your kingdom come? Have you entered? Every day new hotels enter the kingdom to enjoy consistently low prices on an incredibly wide range of products, plus the additional discounts and offers that come when you sign up as a trade customer. Have a look at the website and see how we can satisfy the needs of your hospitality venue with probably the widest range of cotton bedding, towelling and table linen available anywhere in the realm. Call us to set up your account and start saving a princely sum of money. www.kingofcotton.co.uk King of Cotton

Unit 1

Canada Road

Byfleet

Surrey

K T 14 7 J X Te l : 0 2 0 8 3 3 2 7 9 9 9

Email: sales@kingofcotton.co.uk


Look forward to some

The Sleep Set Exclusive design collaborations creating fully-functional hotel suites, participants include Dreimeta, SKM Design and NoChintz, Sleep Set is the design competition with a revelation of the hotels of tomorrow.

The Exhibition Source from the most famous names in hotel design, hand-picked for Sleep, including Lasvit, Designheure, GROHE, Orangebox, ABB, Pergo, KETTAL, Walker Greenbank, Drapilux, Hansgrohe, Saint Gobain and Dare Studio.

The Sleep Conference With a line up that includes Jeremy King, George Yabu, Glenn Pushelberg, Anwar Mekhayech, Daniel Englender and Werner Aisslinger, join the leaders and influencers in hotel design to debate, challenge and network.

Be part of something special, register today:

www.thesleepevent.com (Please quote promo code SLP28)

@sleepevent Headline sponsor

Our supporters

Official media partner

Official partner

Organised by

European Hotel Design Awards sponsors


Shows & Events

THE PLACE TO BE FOR CONTRACT BUYERS Some of the UK’s top furniture brands – specialising in the hotel, restaurant and contract markets - will be exhibiting at the all-new January Furniture Show at the Birmingham NEC from Tuesday 13 to Thursday 15 January 2015. Not just for the retail trade, the January Furniture Show is a must-attend event for commercial buyers and specifiers who are interested in sourcing furniture for the contract and interior design markets.

its famous ‘top of the range’ Bellagio Knole sofa is proving a success. It will also show its Manhattan and Savannah designs as well as wood designs Victoria and Florence in new fabrics plus new contemporary design - Fifth Avenue.

Support for the show comes from right across the furnishings industry, which prompted organisers to expand the space available into a fifth hall – The Pavilion. A highlight of The Pavilion will be a specially themed café area by a top British designer.

Willis & Gambier’s contract division specialises in the design and production of furniture, predominantly for the hospitality industry. Its in-house design team can create furniture to enhance your project and produces full colour visuals and CAD drawings through to product development and full mock ups. Alternatively pick from the substantial portfolio of bedroom and dining ranges, which are held in stock in its purpose built distribution centre in Peterborough for a quick delivery.

Said Laraine Janes, co-director of the January Furniture Show: “We have a strong team that is working hard to make this show a success and to meet exhibitors’ and visitors’ requirements. For those who have a business in the hospitality market, this show provides the ideal platform to showcase products. It’s the first opportunity of the season to see a selection of the very latest new and exclusive products.” Many of the companies showing have their own contract divisions serving the hotel, restaurant and contract markets and several will have their design teams present on the stands to discuss any upcoming projects.

Hotelier & Hotel Design

Here’s a taster of who you can expect to see at this year’s show.

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Duresta Upholstery will be launching new pieces at the January Furniture Show aimed at the high end classical contemporary contract sector. Specialising in impressive statement pieces ideal for hotel lobbies and large reception spaces as well as bars and clubs, Duresta has a full understanding of, and decades of experience in meeting, the requirements of specifiers, designers and architects and its furniture can be found in the best hotels and luxury homes throughout the world. The Hestia range from Furmanac is a collection of luxurious mattresses and divans, made using traditional methods and the latest of fillings, materials and fabrics that can be upgraded to Crib 5 for the contract market. Manufactured in its Midlands factory, it is confident of its quality, that it offers a full 5 year manufacturers’ guarantee on these products. Long Eaton-based luxury upholstery manufacturer Gascoigne Designs offers a bespoke service to designer and retail accounts and its Harlequin’s Leonida velvets on

Greenapple has a worldwide reputation for excellence for the craftsmanship of its innovative range of handmade glass furniture. The Magic rotating coffee table currently graces the interior of the very best hotels. Kingstown will be displaying its stunning Estelle sliding wardrobe range, available in black or oak finish with a mirrored or coloured glass centre panel. Its traditional with a contemporary twist Hinckley collection, in a soft grey painted finish, will also be on show. With a product range encompassing everything from Chinese Porcelain and reproduction antiques to exquisite hand-painted trinket boxes, you’ll appreciate that Minster Stylish Living is no ordinary supplier. Its distressed frame Louis chair is perfect for those shabby chic interiors. Morris Contract Furniture has been supplying the contract market with hard-working, practical designs for over 50 years. It has published the fifth edition ‘The Furniture Directory’, an indispensable portfolio for contract buyers. The Urban 14 low and high stools are ideal for the industrial style commercial interior. The January Furniture Show 2015 will run midweek from Tuesday January 13 to Thursday 15 and be located in Halls 1-3 and The Pavilion. The 2016 show will run for three days from Sunday 24 - Tuesday 26 January. For further information and a full list of exhibitors visit

www.januaryfurnitureshow.com


Register FREE Online

At the January Furniture Show January at the NEC has been an essential event in the furniture industry calendar for 25 years. All the big names agree, and the new look, new format show is a sell-out. With over 350 exhibitors, including most of the UK’s major Furniture brands - you will find all the latest, hottest trends in furniture, under one roof.  " ' !!(" "" " %'"% (   " "  " (!#"  &#!$" $!" !

Tues13-Thurs15 Jan 2015

PUT THE DATES IN YOUR DIARY TODAY!

Register for your invitation and show updates at:

Exhibitors include: Parker Knoll 6 Tetrad 6Duresta 6ROM 6G Plan 6Baker 6Ercol 6Henderson Russell 6Skovby 6Spirit 6Winsor 6Greenapple Design 6The Libra Company 6SITS 6Gascoigne Designs 6GLPC 6Artistic 6Wade 6Paulus & Brown


Shows & Events

The Hospitality Show Returns to Celebrate the Very Best of British Hospitality The UK’s largest tradeshow in its calendar year, The Hospitality Show, returns to Birmingham’s NEC this January to celebrate the very best of British hospitality. New products, new exhibitors, new ideas and a new business focus will all be ushered in on a wave of New Year optimism as the show opens its doors from 19th-21st January, for three days of insight and inspiration. Toby Wand, Managing Director at Fresh Montgomery comments: “We’re tremendously excited to welcome people from all corners of the UK to our doors, to yet again help kick start the business year into life. In 2015 our core focus is around the best of British – a launch pad for everything new and great in British hospitality. I urge anyone looking for that spark of inspiration to take time out and experience the most relevant, business-focused trade show in the hospitality calendar.” The Hospitality Show is the place where the UK comes to network and do serious business, consistently attracting high quality exhibitors and special guests sourced from across the hospitality spectrum. Focus areas include: hotels, restaurants, pubs, cafés, delis and the cost sector, with the show providing a glittering showcase for cutting edge products and services from the core fields of food & drink, technology, catering equipment, interiors, tableware and careers. Key attractions such as the Business Briefing Stage – the beating heart of the hospitality show floor – will welcome laser guided insight, debate and discussion on the most relevant topics and trends making the headlines. The design fraternity should clear their diaries for the afternoon of Monday 19th, where the business of operational design and spatial planning with regards to improved profitability will be top of the agenda (1pm). Following on from this, there will be a focus on better, more ergonomic kitchen design looking at the very latest innovations (3pm).

Hotelier & Hotel Design

Free business advice

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Ask any successful business person about defining moments in their career and you can bet that at some point in their rise to prominence there will have been someone mentoring them. There may be one or many, but the importance of a figurehead, there to help drive you on, or offer that bellwether piece of advice that you never forget and take with you throughout your career, cannot be understated. Mentoring is crucial to growth and development which is why in 2015 The Hospitality Show is reprising its highly popular Business Mentor scheme to help visitors with business challenges. Now in its third successive year, the programme sees some of the most respected names in the hospitality industry on hand to pass on targeted business advice, offering visitors FREE bookable one-to-one sessions.

Previous mentors include: celebrated restaurateur David Moore, Michelin-starred chef Andreas Antona, former National Chef of the Year, Hayden Groves, General Manger of the Midland Hotel, Michael Magraine, highly respected chef Paul Askew, founder of Grand Union Pubs and Bars, Adam Marshall and many more. Toby adds: “At present our 2015 lineup is still under wraps but visitors can be assured it will contain a heady mix of mercurial chef patrons, multi-site operators, hoteliers, menu development specialists, drinks experts and high-level delegates from high street names. Watch this space.” Visitors looking to benefit from 15 minutes with a Business Mentor will soon be able to book online at www. hospitalityshow.co.uk. Late appointments can also be taken at the show but advanced booking is advised as the sessions prove extremely popular. Visitors should go to www.hospitalityshow.co.uk and register now for a free ticket to the show. For further information please see www.hospitalityshow.co.uk and follow us on Twitter www.twitter.com/HospShow for everything Hospitality.


THE BEST OF

BRITISH

HOSPITALITY

PITALITY

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SA

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Celebrate the best of British hospitality at the UK’s largest foodservice & hospitality show in 2015. The Hospitality Show is the premiere showcase of innovation and hospitality with unmissable networking opportunities. It is the must-attend event for finding the latest cutting-edge products across food & drink, catering equipment, interiors, exteriors & tableware, careers and technology.

REGISTER NOW

hospitalityshow.co.uk/hhd #Hosp15

IR

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N C ULINA


Revolutionary Hotel

that does not require the installation of an outdoor

Air Conditioning & Heating!

- Quick & easy installation - Easy maintenance - Quiet in operation

Call 0808 208 3150 www.rapidclimatecontrol.com/hotelier

Brochure - Quote - Site Survey

Hotelier & Hotel Design

Without Outdoor Unit

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DESIGN MEETS BUSINESS

London ExCeL 17–19 May 2015 Be a part of it now maydesignseries.com/hhd Trade only. No children

Be a part of a unique exhibition with five curated sectors: Furniture | Kitchen, Bedroom + Bathroom | Lighting incorporating Arc | Decor | DX. The setting is London The time is May The range is international The spirit is collaborative The show is May Design Series; the most commercially focused interiors trade show in the UK calendar.

Organised by


Annual Review

Golden Nights for John Marks

The boom in London’s hotel industry has ushered in a golden time for John Marks. For many years John Marks has had a Europe wide reputation for producing creative and practical clothing for the leisure industry. The growth of individual image concepts in hospitality has meant the JM studio has been flat out for two years. The days of putting staff in anything as long as it is black and cheap is over: if you are spending good money on the bedroom and lobby, why spoil the ship by presenting the staff as second rate, not proud of the way they look and represent their company? Experience has shown that a well designed and constructed uniform program actually saves money over so so called budget-boring catalogue items.

Hotelier & Hotel Design

Motivation is critical in the staff/customer interface. If the receptionist/porter/doorman/cleaner/waitress/chef are

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confident and comfortable, this reflects in the perception of the client: “What do we want? Happy guests” “What do we want? Returning guests?” “What do want? Good word of mouth referrals”. Walk into the new openings in London and experience the WOW factor, confirming London’s reputation as a world leader in art and design; take a look at what the staff are wearing and their confidence and professionalism - no wonder they are busy and profitable! We think we can pat ourselves on the back and feel we have made a small contribution to this success. Innovation will be emphasising John Marks’ leadership: new advanced fabrics, new ways of having smart easy care shirts and an exciting three dimensional system of applying logos and brands on garments. Eat, drink, sleep and be merry, inspired by John Marks “the non uniform uniform company”


Contemporary carpet designs inspired by the archives.


Annual Review

BlueSky Pensions UK is at the forefront of pension provision in the UK operating a variety of products and systems to ensure you, as an employer, meet all of your legislative responsibilities and your employees are provided with a highly governed qualifying workplace pension scheme.

Hotelier & Hotel Design

The BlueSky Pension Scheme, a multi-employer Mastertrust is operated on a non-profit basis; no fees or commissions are paid to any party and welcomes any employer in the UK to benefit from the economies of scale, high levels of governance and an advanced investment offering which include the latest in pension developments.

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The BlueSky Mastertrust is governed by a board of Trustees including representation from a union, the employers and the members with an independent Chairman. The Trustee has appointed AXA Wealth and AllianceBernstein to manage and provide strategy for investments with independent oversight being provided by Dean Wetton Associates. Further appointments included pension specialist lawyers and auditors, together with a range of financial and technical partners ensure the Mastertrust is run to the highest of standards. BlueSky offers an online tool, Real-Time Auto Enrolment Solution (RAE), for employers to assess the workforce and satisfy its Auto Enrolment responsibilities. The system assesses and communicates with all employees including opting in and out tools online. The Government made a number of announcements and recommendations in and post the 2014 Budget.

The requirement for members retiring from a Defined Contribution (DC) scheme to take an annuity (pension) from their fund will be relaxed from April next year with interim changes. DC schemes, like BlueSky Mastertrust, are viewed as a flexible savings plan benefiting from employer pension contributions and tax relief in the accumulation stage upto retirement. BlueSky has recently launched Crystal Drawdown the new choice for pension scheme members replacing outdated and poor value annuity options at retirement. With the requirements for greater flexibility and the Guidance Guarantee in mind, Crystal Drawdown will be available to any employer in the UK to participate in the Crystal Trust, a single solution, giving peace of mind that employees can benefit from a ground breaking retirement income strategy designed, managed and administered by leaders in the UK Pensions market. Further information on how BlueSky can help your business, please visit, www.blueskypensions.co.uk or contact info@blueskypensions.co.uk.


The New VVorld of flexible workplace pensions savings

BlueSky Pension Scheme Auto Enrolment Solution Online Member Access Retirement Drawdown Pensions Guidance

www.blueskypensions.co.uk


Luxury Fabric Specialist, Kobe, Mixes A Palette Of Warm Rustic Tones And Ethnic Prints To Create Its Latest Collection – Nomad. The range takes inspiration from across the globe to create a dynamic 15 piece collection, featuring an assortment of rich tones and tribal patterned designs which can be mixed and matched to create an interiors scheme suitable for window decoration, upholstery and contract wallcoverings. Said David Harris, managing director of Kobe UK: “The Nomad collection has been inspired by global trends range of fabrics. “The eclectic collection uses a blend of materials from tough leather, velvet and suede to softer silks and linens, combining various embroidered and ikat patterns to give an authentic, well-travelled feel.” Kobe UK, is part of the Dutch-based Kobefab International company which supplies more than 8,000 Interior Design & Soft Furnishing customers in over 60 countries with more than 7,000 products from its headquarters in Valkenswaard , Holland. More than 90% of its products are developed in-house and 95% of all sourcing is done in Europe. Kobe’s Contract Sales hold a gold membership with Trevira CS and has a wide range of 100% Trevira CS fabrics – which highest quality in FR inherent fabrics. Kobe’s vinyl wall coverings are also FR inherent, durable and demand minimal maintenance. They contain recycled materials and are printed using water based inks making them environmentally sound. Kobe wallcoverings can also contribute to a building achieving LEED credits.

The UK operation is based in Crowthorne, Berkshire. Kobe will be introducing its Aurora Collection at: Independent Hotel Show, 21-22nd October, Olympia. London. Stand IH26 Sleep 2014, Hotel Show, 26-27th November, Business Design Centre, London. Stand M32 For further information visit: www.en.kobe.eu/


Trevillion Interiors Ltd 

has worked within the design industry for over 40 years to become a leading design practice within their field. Supplying architectural interior design solutions for both new build and refurbishment projects, they provide a creative and synchronised design package including feasibility, conceptual design & development, project management and procurement, tailored to specific client needs.

Whether dealing with an individual client or large consortium, Trevillion Interiors will always develop concepts that satisfy commercial, aesthetic and detailed requirements of the specific project. We are proud of the fact that whatever the budget the attention to detail and execution is the same, while equally aware each client requires a different approach and we tailor our service accordingly.

Innovative, Imaginative & Inspiring Design Our design proposals are very much influenced by the brief and we take great care in establishing clear directives with our client. Pushing design boundaries is something many clients need assurances and support with and this we can provide by trusting in our extensive knowledge of the hospitality industry.

Understanding The Clients Vision And Its Realization, On Time And On Budget

Organizing Quality Engineering From Sourcing To Installation. We have an extensive and well-informed FF&E team who constantly research the industry ensuring the latest trends; technologies and materials are available to our projects. Always ensuring durability, suitability and availability is never compromised.

Hotelier & Hotel Design

Our complete understanding of the hospitality industry ensures that we approach the execution of a project with the foresight and professionalism a commercial operation demands. Planning and relentless supervision ensures the deliverance of a project always maintaining the design integrity and never loosing sight of the budget or program.

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Annual Review

The new urban style quartz worksurface from COMPAC COMPAC, inspired by America’s New York loft culture, have been able to create a fusion between architecture, design and functionality to offer the New York Collection. A totally new quartz worksurface that has its own unique urban style combined with a minimalistic open approach to modern living.

Hotelier & Hotel Design

Silky, soft and sensuous to the touch, the New York Collection will excite and stimulate the senses and offers the discerning client an opportunity to create a contemporary kitchen that reflects the style and thrill of loft living in the ‘Big Apple’.

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The New York Collection features three urban concept colours – White Zement, Ice Zement and Grey Zement. Each colour has an innovative perfect glacé finish, unique to COMPAC, which highlights the colour, depth and definition of grain and offers less reflection than other quartz worksurfaces. It’s easy to clean and maintain too. The New York Collection from COMPAC –the beginning of a great story.

www.compac.es customerserviceuk@compac.es


Annual Review

Cut the cost of food waste disposal with a liquid food composter from Compactors Direct

With simple, safe, quiet and odour-free operation, the LFC is a fully enclosed, automatic composting machine that disposes of any raw or cooked food matter within 24 hours, making it the ideal processing station of choice for sites of food production. Once installed in the kitchen or work area, you can add food waste to the unit at any time and only grey water is safely discharged into the sewage system. Water is injected into the LFC to maintain equilibrium for its microorganisms, to rapidly decompose the food, and to flush composted material out of the machine. An internal rotating arm slowly churns the waste to constantly mix the old and new food, oxygen, and micro-organisms to enhance the decomposing function. In reducing the volume of food waste that would otherwise be placed in rubbish bins, with the attendant labour time, smells and attraction to flies and rodents that would entail, a catering establishment’s environmental credentials are

hugely boosted by a reduced carbon footprint and adherence to a ‘zero to landfill’ policy. The LFC’s cloud-connected diagnostics system, with touchscreen interface, continuously monitors and reports data on the weight of food waste produced and can be accessed remotely via any computer, tablet or smartphone. Reporting on savings made is efficient and easily measurable, while scheduling maintenance and even data aggregation across multiple machines are further tools at your fingertips. The LFC is available in a range of capacities to suit all sizes of establishment. With payback typically between six and 24 months, a business will see a return on investment within a maximum of two years. Compactors Direct is the sole supplier of PowerKnot LFC machines in the UK and also offers a full range of total waste management services and equipment, including compactors, cardboard balers, glass crushers and food dewatering machines. FOR MORE INFORMATION Tel: 0800 917 3396 Email: perry@compactorsdirect.co.uk www.compactorsdirect.co.uk

Hotelier & Hotel Design

For restaurants and hotels struggling with ever-increasing quantities of food waste, which can be both costly and timeconsuming to deal with, help is at hand with a new range of food waste solutions available from Compactors Direct. The range includes the liquid food composter (LFC), a machine that streamlines operations and greatly reduces the costs of food waste disposal.

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Annual Review

All sold in 2014!

t Top left: Allt nan Ros Hotel, Onich, Nr Fort William. Imposing 21-bedroom hotel, set in 2.5 acres, with a spectacular location purchased by local hotelier after a closing date with 16 offers. t Top right: Colwall Park Hotel, Malvern. A smart 22 bedroom hotel, sold with considerable competition in July 2014. t Bottom left: Harpenden House Hotel, Harpenden. Four star hotel with 75 bedrooms and extensive conference facilities. High quality asset in an outstanding location which generated a substantial level of interest from a variety of sources. t Bottom right: Mercure Hotel, Ribble Valley, Lancashire. Commercial hotel with 44 bedrooms, health club and spa including swimming pool. Extensive conference and function facilities and bar and restaurant.

Hotel markets continue their recovery in the UK It would be easy for hotel owners not to have noticed that the market for selling their businesses has been steadily improving over the last two years. With their hotels seeing the growth coming from an improving economy and freer spending customers they have had positive issues at home to focus on! However, the market has been showing consistent recovery with more competition and better bank funding availability driving speed of transactions and prices too. Here at Colliers we are ahead of the transactional volume of last year at the same point and with dozens of sales in solicitors hands at the moment we expect to exceed last year’s total of 103 sales by a considerable margin.

Hotelier & Hotel Design

Julian Troup, Head of UK Hotel Agency at Colliers International commented:

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“There has undoubtedly been a positive change in the UK Hotel landscape in the last 12 months with an improvement in confidence noticed by many across the board. UK hotel RevPAR is up so far this year by about 5% which is making hotel owners feel better.” “Banks are recognising this improvement in trade, meaning they are now becoming more supportive of the sector. Potential purchasers are also more positive about the prospect of investing into the hotel sector. We are confident that this trend will continue into 2015”

So what are the secrets to selling well in today’s market? Peter Brunt who heads the hotel’s team business in the south west and south and mid Wales has sold more businesses in each of the last two years than he did in 2007 and says that the following helps maximise price and speed of transaction: t Plan for the sale in advance using your agents experience and expertise t Have detailed and up to date trading figures available t Keep all statutory requirements up to date t Set the price at the right level Peter says: “Too many agents are not strong enough to actually tell owners the truth on price. Unless you do that owners can offer their business for sale at over ambitious prices when the right advice might well have been to delay a year or more. Price expectations during marketing are not grounded in reality and that can mean that perfectly good offers are refused only for the owner to realise months later that it was the right price. At Colliers we have the knowledge and integrity to give honest and accurate advice to our clients.”


STRATA

PANELS UK

FURNITURE

LET US SHOW WHAT WE CAN DO

Strata Panels UK, based in Cambridgeshire, is one of the UK’s leading manufacturers of tailor-made bedroom and suite packages for the contract furniture market. We supply hotel chains, B&Bs, student accommodation, hostels, bed sits, single living quarters, MoD, boarding schools, care homes and housing associations. Our comprehensive range of standard and bespoke bedroom furniture is all made in house and delivered direct from our factory. As the designers and manufacturers we have full control over the sourcing of materials, specifications, quality of fixings and timing of projects. We are able to make all our units in a variety of colour finishes using furniture grade 18mm MDF, MFC or high pressure laminates along with durable 2mm PVC edging. Please contact us to discuss any projects you may have and we can supply a quotation.

Call: 01487 825040 or visit us on-line: www.stratapanels.co.uk

STRATA

UK MADE

Bespoke Furniture for Queens’ College Cambridge Helen Heath, Queens’ College’s Head of Housekeeping, wanted a local furniture manufacturer to come up with a solution of making bespoke contract furniture that would fit in with the historic feel and dark timbers of the 1911 built Queens’ College Dokett building, as well as a more modern looking style Queens’ College Cripps Court built during the 1970s. Strata Panels, based a short distance along the A14 just north of Huntingdon, responded to the challenge having made student furniture for over 15 years. Both designs were made using European Oak veneered MDF. The furniture for the Queens’ College Dokett building had oak crafted edges that were machined to give the detail a period look, and stained dark brown to match the exposed timbers and wall panelling which gives the building its character. Handles sourced from India complemented the furniture’s appearance and completed the antique look. The furniture for Queens’ College Cripps Court had 26mm thick oak veneered carcasses and was finished in a clear lacquer. Strata produced wardrobes, desks, desk pedestals, chests of drawers, bookcases, under bed storage drawers and bedside cabinets for 43 rooms in the Queens’ College Dokett building and 64 rooms in Queens’ College Cripps Court.

Working closely with the college, installation time was compressed to fit in with building contractors and the start of the autumn term. By working weekends and late into the nights Strata Panel’s own team of installers completed the 107 rooms in just over a week. Smaller items such as bedside cabinets and storage drawers were delivered pre-assembled, whereas the larger items were assembled in situ. Babis Karakoulas, The Domestic Bursar for the Queens’ College, complimented Strata on how well the appearance matched with the age and character of the Dokett building. Strata Panels are small enough to be flexible and able to meet individual requirements, yet large enough to cope with the volume roll out. Hot on the heels of completing the project at Queens’ College, Strata are now manufacturing furniture for a new student accommodation block in Central London comprising 142 bedroom sets. Strata Panels take pride in manufacturing for schools, colleges, universities and hotels throughout the UK

Hotelier & Hotel Design

Strata Panels were selected to design and manufacture furniture for over 100 student bed rooms.

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GET SET TO CELEBRATE 25 YEARS OF NEC FURNITURE SHOWS Organisers of the all-new January Furniture Show are getting ready to celebrate 25 years of furniture shows at the NEC with a ‘Silver Jubilee’ party.

2015

marks the 25th consecutive year that a trade furniture show has been held at the NEC, Birmingham, making the event one of the most established in the industry. To mark the occasion, Laraine Janes and Theresa Raymond, directors of The January Furniture Show Ltd, who are organising the event for the first time, are hosting a Silver Jubilee drinks party at the show. They said: “We’re delighted with the level of support for the show - 99% of the space is now sold.”

Hotelier & Hotel Design

Support for the show comes from right across the furnishings industry, prompting organisers to expand the space available into a fifth hall – The Pavilion. A highlight of The Pavilion will be a specially themed café area by a top British designer.

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Said Theresa Raymond: “We have a strong team that is working hard to make this show a success and to meet exhibitors’ and visitors’ requirements. The show brings buyers and exhibitors together at the perfect time for planning and ordering for the year – and 25 years of success at the NEC is evidence that this is the venue and timing the trade want for their main show. The brainchild of industry exhibition stalwarts Stephen Richards and Phil Soar, the first NEC show in 1990 created a unique platform for the furnishings sector at a location that ensured it was a truly national event. Since then the

show has been organised by a number of companies under a number of names – but has always been held at the Birmingham NEC in January. It is set to remain the biggest furniture event in the UK next year. Exhibitors include: In Hall 1 - Duresta, Parker Knoll, G-Plan Upholstery, Collins & Hayes, Alstons, Mark Webster, Wood Bros, Ercol, Willis & Gambier, Baker Furniture, Tetrad, Westbridge, Gascoigne Designs, David Gundry and Winsor. In Hall 2 - Morris Group, Buoyant Upholstery, Sherborne Upholstery, Celebrity Recliners, Seconique, Skovby, Serene Furnishings, Greenapple Designs, Breasley, Kingstown, Lifestyle Europe, Furmanac, Furnico and Lebus Upholstery. In Hall 3 - Sweet Dreams, Vogue Beds, Julian Bowen, Steens, Rauch, Steven Shell, World Furniture, Harrison Bros, Welcome Furniture, Wieman, TCS, Kettle Interiors, Premier Housewares, Gallery Direct and Culinary Concepts. In Hall 3A - Global Home, PD Global, Blue Bone, The Libra Co, Nolte Mobel, Pacific Lifestyle, Mindy Brownes, Heartlands, Ecofurniture, Art Marketing, Wilde Java, Ancient Mariner, The Art Group and Artko The Pavilion – Uber Living, Wintech, Makasi Imports, SEN Furniture, Flair Rugs and Zolano.


ALLEGION AT THE INDEPENDENT HOTEL SHOW Leading global provider of security and safety solutions, Allegion, attended the Independent Hotel Show, the UK’s only forum for boutique hoteliers from Tuesday 21st October to Wednesday 22nd. A major supplier of security, hardware packages, and access control systems to hotels worldwide, Allegion exhibited products from its CISA brand. Visitors to Stand 204 found out more about the latest access control solutions designed specifically for the hospitality industry, with the CISA eSIGNO portfolio including hotel contactless locks, electronic cylinders, energy savers, safes and minibars. There was also the chance to view samples of the new ‘Elegance’ door handle and colour variants which have recently been added to the range which was well received by guests to the stand.

Hotelier & Hotel Design

The new CISA eSIGNO web software which enables hotel staff to quickly and efficiently manage all check-in and lock requirements was also on show. The wireless technology is controlled through one easy to use functional display which is also NFC enabled.

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Paul Taylor, UK Sales Leader at Allegion commented: “The show was an ideal chance to showcase our hospitality-specific technology under the CISA brand that provide bespoke solutions for boutique hoteliers. The introduction of our new handle plates including a vintage version enables a failsafe security solution to be tailored to match the style of each individual hotel. “CISA locks are operated by holding the card up to the reader to utilise contactless technology, which minimises that wear and tear associated with manual locks which can prove to be costly for independent hotels. With the

hotel market showing signs of recovery, now is the time to safeguard against threats with improved security levels and we shared simple, stylish and cost effective ways to upgrade security with hotel owners and end users at the show.” With its elegant and compact Italian design, CISA eSIGNO Contactless Locks require no wiring or invasive work on the door, ensuring a simple installation whether on new projects or upgrading of an existing system. Also available based on an ANSI mortise lock from Schlage, retrofitting CISA solutions is simple as no additional door preparation for the lock is required. To enable security to be tailored for each individual hotel and also different areas within a hotel, CISA eSIGNO is now available in a manual lock, latch bolt and panic bar versions. For more information on the CISA eSIGNO range please go to:

www.allegion.co.uk/hotellocks


Dreaming of a clean Christmas:

Winterhalter’s tips to ensure glasswashers and dishwashers deliver peak performance volume of dirties to be cleaned, it’s also the state they’re in: heavyduty lipstick on glasses, rich sauces on crockery and staff under pressure to get things turned round fast. So now’s the right time to give warewashers a little TLC, to ensure they deliver peak performance when the festive season gets in to full swing.

Chemicals: if there are any problems with washing results, and and the water treatment, and carried out a descale, then consider trying a different brand of chemicals. Operators who are considering buying a new glasswasher, and who have limited space and are concerned about speed of washing, should consider low temperature machines. They are ideal in busy bars since the glasses come out cool and so are ready for service right away – a real bonus during chaotic Christmas parties!

The warewash wizards at Winterhalter offer some top tips on ensuring machines are A1 for active service. Clean machine: good warewashers will have a self-cleaning programme. Those that don’t should be cleaned every day, as per the manufacturer’s instructions, or wash results will be compromised. Even if it does have a self-cleaning programme, check it is working thoroughly – for example, it may still be necessary to clean inside the hood of passthrough warewashers. Descale: scale buildup is a common cause of breakdown in warewashers. Make sure the descaling schedule on dishwashers and glasswashers is up to date. Look in the machine for any signs doubt, get the machine descaled. Dosing: if streaks start to appear on glasses or dishes, check that the cleaning chemicals’ dosing is right. Too little or too much the manual, call in the site’s service engineer or contact the manufacturer.

any tears or damage, get them changed. Water treatment: whatever water treatment system is used with the warewasher, make sure it isn’t about to need servicing or replenishing.

Winterhalter provides a total solution for warewashing, from pre-sales advice to after-sales service, training and maintenance. Alongside its market-leading dish and glasswashers, the company’s range includes utensil washers, advanced water treatment machines, cleaning chemicals and detergents. For further details, call Winterhalter on 01908 359000, see www.winterhalter.co.uk, or www.winterhalter-scout.biz or email info@winterhalter.co.uk.

Helping your ice maker keep up with the Christmas rush…

Your ice maker is going to need to be in top form to provide all your cubes for the Christmas rush. The ice experts at Hubbard, who distribute the Scotsman range of ice makers, offer a few tips: Most pubs will have ice makers with air-cooled condensers, which means they’ll have an air

maker isn’t being looked after by a service company, get one in sharpish.

water system. Having a maintenance schedule for the components that need regular cleaning will help keep

Hotelier & Hotel Design

Also check that the ice maker has been descaled and sterilised recently. Again this should be scheduled for every six months or more often in particularly hard water areas.

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machines that are easy to clean and maintain on a day-to-day basis. Models with integral pumps, such as the Scotsman EC range, are the easiest to install because they are simpler when it comes to linking the waste outlet to the drains.

For more information on the full range of Scotsman ice machines, and details of local stockists, freephone Hubbard Systems on 0800 616559, call 01473 350045 email sales@hubbardsystems.co.uk or visit www.scotsman-ice.co.uk


Catering

FibonaccI Inspired Tableware

The Loop Maison aesthetic is inspired by the Fibonacci curve which is seen throughout nature and looks proportionally balanced to the human eye. The great thing about the loops is that they look different from every angle. And unlike most of our designs all of the loops have to be made by hand; the complicated form cannot be machined so we use a traditional technique to create that unique curve. The handcrafted elegance of each Loop Maison design will add a distinctive sculpture to any environment.

Mint Leaf Lounge Opened in 2008, Mint Leaf Lounge is located next to the iconic Bank of England in the City of London. The Lounge offers a contemporary dining experience in the heart of the City where guests can enjoy innovative Indian cuisine in an elegant and stylish setting. Sink into comfortable sofas and indulge in an exciting array of classic and exotic cocktails in the sumptuous bar area. The Lounge is open from Monday - Friday for lunch and dinner and caters for group bookings, exclusive parties, weddings, press launches and more.

For all event enquiries please contact the events team on: 020 7930 9020 / events@mintleafrestaurant.com Follow on Twitter https://twitter.com/mintleaflondon Like on Facebook https://www.facebook.com/mintleaflondon

Hotelier & Hotel Design

For reservations and other information: 020 7600 0992 / reservations@mintleaflounge.com www.mintleafgroup.com

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Hotelier & Hotel Design

A new style of funding for hotels

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Regular upgrades and new touches to stay on-trend are vital to ensure your hotel stays competitive and attractive to customers. Guest expectations are higher than ever and with sites like Trip Advisor directly impacting on customer bookings and reputation, you can’t afford to be anything but chic.

Whether you’re just lifting the decor, replacing soft furnishings or lighting or adding new amenities, it’s essential the finance you invest reaps the maximum return. But where is that finance available from these days? Traditional banking and loan models don’t provide the flexible, simple help that most hoteliers need for such projects and, more importantly, the funding is harder the come by. Latest figures suggest that the scale of the SME funding gap in the UK is huge, with

estimates from £29bn to £59bn. So what are the finance options for hoteliers needing to fund upgrades and refurbishments? Ironically the economic crisis has brought a much-needed shake-up, opening up opportunities for new funding sources for hoteliers and forcing the SME funding sector to innovate. The funding landscape for the hospitality sector is beginning to look more diverse and vibrant and hoteliers should be aware of the rapidly growing alternatives to traditional lending.


Business cash advance: This is an area that is seeing considerable growth and is very successful and popular in the US. One of the companies leading the way here in the UK with business cash advance is Liberis, which to date has given more than £70m in funding to small businesses advancing between £2,500-£300,000 each time. How it works is that the business owner receives an unsecured cash injection which is repaid based on a set percentage of the business’s future credit/debit card receipts until the full payback amount is reached. In short, the money is paid back only as the business earns, so it’s completely linked to cashflow; in slow months, you’ll pay back less and in busy months you’ll pay back more. According to its CEO, Paul Mildenstein, “The simplicity and flexibility of the Liberis model is a real bonus for hoteliers — one cost, agreed at the outset, with no time limit on repayment, so it fits perfectly with the seasonal highs and lows of the business. Plus we don’t judge how our customers want to spend their money, so we don’t need to see the refurbishment plans.” Crowdfunding: The idea here is that everyone around you is a potential investor. In the past few years this has been used as a more realistic alternative to traditional venture capital. It enables large numbers of individuals to support a project by contributing a small amount of capital towards a total funding target. The return on investment can either come in the form of rewards (products) or equity.

“The simplicity and flexibility of the Liberis model is a real bonus for hoteliers - one cost, agreed at the outset, with no time limit on repayment, so it fits perfectly with the seasonal highs and lows of the business.”

Asset-based financing: This model allows SMEs to access faster, more convenient funding by putting up their assets – anything from inventory, equipment, or accounts receivables – as security against a loan, instead. It’s a good option for businesses that might have lower credit ratings and thus could face untenably high fees – or even be rejected – with a more traditional loan. Remember, there is no one-size-fits-all solution so it’s important to take advice and make an informed decision. But it does seem that that funding opportunities for hoteliers are back out there.

Hotelier & Hotel Design

Peer-to-peer lending: This is allowing consumers and wealthier investors to lend to many creditworthy businesses at once, and thereby spread their risk. This then enables the business to borrow from many different people, accepting the lowest interest rate offer – meaning both the business and the investor win.

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Specialist Coffee Machines From Jura Introducing the Giga Professional range for high performance and innovative design

JURA, a significant innovator in luxury Swiss made bean-to-cup technology, offers the ideal coffee solution for busy barista bars, restaurants, bistros and other catering spaces in the form of its Giga Professional range of specialist coffee machines. With high performance alongside sleek elegant looks, the machines will make a real impact to any establishment looking to deliver high quality coffee. The GIGA X3/X3c Professional delivers state-of-the-art technology for the perfect coffee wherever top-class performance is called for. The automatic machines provide everything staff need in a large office or staff room, with up to 30 programmable speciality coffees available and intuitive operation and minimal maintenance.

Hotelier & Hotel Design

With the GIGA X8 Professional, speed is of the essence. The high performance machine comes with a unique speed function, allowing it to prepare superb coffee within just a few seconds. The Giga X8 can also impressively prepare a range of 29 speciality coffees at the touch of a button and the added

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design of ceramic grinders ensures even grinding of the coffee beans for optimum aroma every time. The GIGA X9 Professional is the coffee machine ideal for use in all catering spaces. With a sizeable water tank and large coffee grounds container to allow for flexible and mobile use, the machine also incorporates the power of three thermoblocks and three pumps. The top model of this machine is capable of preparing speciality coffee, from ristretto to latte macchiato, as well as being able to produce two coffees at the same time with just the touch of a button. All Jura machines feature an Aroma Boost function, providing a natural, refreshing energy boost when you need it, as well as a Zero-Energy Switch which allows the machine to use up to 40% less energy, ensuring the JURA coffee experience is more eco-friendly.


The New GIGA X3c Top of the class with integrated Combicool and permanent water connection

The new GIGA X3c Professional delivers up to 31 speciality coffees and another 12 barista recipes at the touch of a button. Simple operation, with minimum effort to refill thanks to the large 1 kg capacity bean container and aroma preservation cover. Other features include a drip drain set and optional coffee grounds disposal function, integrated rinsing and cleaning started at the touch of a button, direct permanent water connection and Combicool fridge with integral cup warmer. For more details on the GIGA collection and our range of professional machines contact: JURA Products Ltd, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. Tel: 01282 868266 Fax: 01282 863411 sales@uk.jura.com www.jurauk.com


Coffee

What Is The Thermo Pot? The Turnkey Thermo Pot is an energy saving alternative to a kettle, catering urn or the traditional “Air Pot”. Unlike an Air Pot which cools down over time, the Thermo Pot remains hot as long as it is connected to a power supply. The Thermo Pots are simple to operate and perfect for the home, office, work place. Invaluable for catering, conferences, events, hotels, restaurants or anywhere where instant hot water is required. Only using 680 watts to boil, and 2 watts to “keep warm” the Thermo Pot can be used in situations where there is insufficient power to boil a kettle or urn, such as exhibitions or caravans. With three ways of dispensing the water, there are no spills or heavy lifting, meaning the Thermo Pot is also ideal for those with reduced upper mobility, or a less firm grip. The Thermo Pot is never too hot to touch, reducing the likelihood of accidental burns. The Turnkey Thermo Pot is portable and therefore has multiple uses wherever you are. There are three methods of dispensing to choose from, (auto, cup or manual) and any amount of water can be dispensed, so can be used for vegetables, pasta, porridge, rice, hot water bottles and preparing babies bottles. A self-cleaning cycle deals with any lime scale build up, and the unit will automatically turn itself off if not used for 72 hours.

Hotelier & Hotel Design

The Thermo pots are available in two sizes, a 5 litre (Black/Silver or White/Silver) which dispenses 38 cups (approx) and a 3.5 litre (Black/Silver) 24 cups (approx). They come with a one year guarantee against manufacturing defects.

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For more information: www.turnkeydomestic.co.uk, domesticsales@turnkeyman.co.uk 01932 781178.


www.turnkeydomestic.co.uk www.turnkeydomestic.co.uk www.turnkeydomestic.co.uk www.turnkeydomestic.co.uk

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ELECTROLUX PROFESSIONAL TAKES LAUNDRY TO THE NEXT LEVEL WITH HACCP CERTIFICATION

Hotelier & Hotel Design

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UNEARTH OMAN

In the heart of the Middle East, Muscat showcases the rich, but largely undiscovered cultural identity of Oman. Despite the fact that this beautiful city was hidden away within the city walls until 1970, many are surprised to learn that this historic settlement has played a prominent role as a major trading port with ships bound for India. Dive into the Gulf of Oman and discover an array of stunning sea life and fascinating wrecks that can be found along the coastline, or jump on a 4x4 and ride the dramatic sand dunes. This largely undiscovered destination preserves its historic character whilst enjoying its new found contemporary spirit, all best discovered at The Chedi Muscat.

The Chedi Muscat Located by the Al Hajar Mountains with its own private beach, a twenty-one acre garden, spa, health club and three swimming pools, The Chedi Muscat ensures experience the best of Oman. Celebrating its 10th anniversary this year, designed by Jean Michel Gathy the the resort’s design combines contemporary Asian style with subtle Omani nuances. The 158 rooms and suites designed by Jean-Michel Gathy of Denniston Architects offer views of the Golf of Oman, Al Hajar mountains and the hotel’s symmetrical Zen gardens.

incorporates local style into a stunning contemporary design with the 21 acres of gardens and water features were designed in a simple restful Zen-ordered style by renowned landscape architect Karl Princic. The six dining venues continue the inspired design while The Restaurant’s open kitchens are the masterpiece of Yashuhiro Koichi of design studio SPIN in Tokyo. Other unique design features

Designed by living legend - Jean-Micheal Gathy

The Chedi Muscat offers 158 beautifully appointed rooms and suites. The Chedi Club Suites are the epitome of calm elegance. These single or double storied suites surround the tranquil water gardens and feature a spacious bedroom with king-size bed, a separate living room and outdoor

The resort was designed by living legend JeanMicheal Gathy, celebrated for creating harmony between the architecture, interior and landscape that

the Arabian Peninsula, and the 800 sqm Asian-style spa, the largest in Muscat.


terrace or balcony. The open plan bathroom offers a seductive terrazzo sunk-in-tub, a calming walk-in rainforest shower and double wardrobes. The suites include complimentary access to The Club Lounge, in-room mini bar, laundry and two-way airport transfers.

Largest spa in Muscat

poolside views. The Spa at The Chedi Muscat embraces eastern philosophy with Asian oriental rituals, offering an extensive variety of beauty rituals based on the holistic principles of aromatherapy, Ayurveda and herbalism by Ila, Voya, REN, SpaRitual, Themae, Aromatica, Karuna, Tisserand, as well as seaweed based treatments by VOYA.

The Health Club, measuring 400sqm, features state-ofthe-art gym and Pilates equipment with expert personal trainers on hand in a relaxed living room style decor. three outdoor temperature-controlled swimming pools; two adult only pools, including the 103-metre Long Pool, the region’s longest and one family pool. The Chedi Muscat also offers championship golf packages throughout the year to Oman’s three 18 hole golf courses that promise spectacular scenery. For more information visit: www.ghmhotels.com/en/muscat


Venue

NOVIKOV LAUNCHES NEW JET SET MENU Novikov Restaurant & Bar is now offering customers the chance to experience its culinary creations at 40,000 feet by launching a new menu private jet menu. The Mayfair restaurant has built up a huge following thanks to the creative and beautifully presented cuisine offered at both its Italian and Asian rooms.

Hotelier & Hotel Design

Novikov’s website will enable clients to enjoy their favourite dishes from the menus of both eateries whilst on board their private aircraft.

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Guests need simply visit the website and place their orders for sashimi, nigiri and specials such as spicy miso baby chicken, or perhaps the very finest Parma ham, mortadella and prosciutto alongside perennially popular choices like trofie pasta served with wild rabbit ragout in Chianti wine sauce. Their dishes can then be hand delivered to airfields, or collected as per the customer’s wishes, ready for serving on board.

General Manager, Caroline Taylor, commented: “We always try to accommodate our guest’s requests and many of our customers often want to sample our cuisine even when they’re not in London and with our new service they’ll be able to do this.” If the service proves popular, Novikov plans to roll out the scheme to include private yachts.


DON’T STOP ‘TIL YOU GET ENOUGH AT NOVIKOV Novikov Lounge Bar is getting into the groove and LOUNGE BAR taking a trip back to the days of disco with its new cocktail menu.

Continuing the party theme is the Discofox, a secret blend of Novikov spirits infused with popcorn, homemade cinnamon syrup and fresh lime juice. Finished off with Peach & Grapefruit ZEO bubbles, it arrives in a custom made popcorn bag. Other highlights that guests are sure to dig include Regal Freak, Hustler and Russian Doll, the latter served in mini doll cases. The Lounge Bar at Novikov has established itself as one of the hottest nightspots in the capital, with a music line up that features world renowned DJs together with live jazz and acoustic nights.

Novikov Restaurant & Bar, 50 Berkeley Street, London, W1 www.novikovrestaurant .co.uk

Hotelier & Hotel Design

The showpiece of the collection is the totally funky Don’t Stop ‘til You Get Enough. Served in a huge glittering disco ball punch bowl designed to share with six to eight of your fellow discos dudes and divas, it boasts a heady combination of Havana Club Selección de Maestros rum, elderflower, plum & rhubarb bitters and fresh lychee. For added sparkle, it’s then topped up with a choice of prosecco or champagne.

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Venue

Renovation of a former Antiques business to a Museum The Ashmolean has carried out in close partnership with Worcestershire County Council, Keil family as well as various regional organisations to convert this historical building in the Cotswold village of Broadway, Worcestershire, into an innovative independent museum: The Ashmolean Museum Broadway. Contractors from Highgate Construction Ltd were approached to conduct the work on the project and on initial inspection noted that the building required fire protection to bring it up to regulation standards of 60 minute fire integrity to BS 479 part 21: 1987 to protect the building in the case of fire. On contact with our key distributor Specialist Fire Solutions who advised and carried out the application of EP/CP intumescent coating system to upgrade the 285 sq metres of lath & plaster which will bring the building up to the above standards. Launched in September 2013, the new Museum is located in ‘Tudor House’ on the main High Street in Broadway. It is truly one of the most cherished and most desired villages in the Cotswolds and Tudor House is among its most significant buildings. Originally constructed in the seventeenth century as a coaching inn, it has been extended as well as modified over the centuries and functioned in a number of periods as part of a school, a farm, in addition to a private residential home for various owners, which includes Benjamin Chandler who renovated the property with the Arts and Crafts architect, CE Mallows, in 1908. For almost 80 years, it had been the headquarters for H.W. Keil Ltd, considered one of the prominent dealers in antique furniture in the world.

Hotelier & Hotel Design

The items on display are on loan from the Ashmolean Museum. They incorporate paintings and furniture from the founding collections of the Ashmolean, provided by Elias Ashmole to the University of Oxford in 1683.

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The exhibits of fine art from the 17th to the 21st centuries span over three floors, and the collection includes local objects such as Sheldon tapestries, Worcester porcelain, Armorial Ceramics of Broadway families, William Morris tiles and Winchcombe Pottery. One can find paintings by Gainsborough, Reynolds, Millais and Landseer. The top floor comprises of a dedicated gallery for temporary exhibitions, offering local artists as well as community groups with the opportunity to host exhibits, education and outreach programmes.


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Safe Wooden Floors In the last ten years, we have seen an increase in work to ensure the safety of flooring, especially in terms of slip reduction. In the last twenty years, the popularity of wooden flooring products has soared. The hard and smooth surface lends itself to high-traffic areas and it is the flooring material of choice for everything from high profile, public buildings to high design commercial installations such as galleries, hotels, bars and restaurants. Making sure the intended flooring surface is safe is one of the most important factors for specifiers, especially for public and commercial spaces. Safety flooring is required in areas routinely subjected to spillage and contamination. For example, in areas where food is being served and handled, possibly not wiped up straight away, there would be a need for a slip resistant surface. On the other hand, in a main dining area, where people are seated and spillage is much more likely to be removed immediately, a normal floor finish would be fine. To a large extent, working practices will guide which surface finish is needed.

Hotelier & Hotel Design

When specifying flooring with safety in mind, there is now a way to make solid hardwood floors slip resistant, even in wet areas. For some time, the flooring industry was not able to give true wet slip protection to wooden flooring in a way that was easy to apply.

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Junckers started to investigate the introduction of a new, easy to apply product that would meet demand as far back as 2005. The company envisaged the requirement for a simple to use and effective product reducing the possibilities of slips from wet spillage on any type of wooden floor. Two years later, a new lacquer was introduced that could easily be applied over existing and newly-laid wooden floors whether pre-finished, untreated or machine sanded. The product was tested to BS7976-2 standard to meet the guidelines and the result was Junckers High Performance Friction Plus. This low-odour, very hard-wearing water based 100% pure polyurethane lacquer provides the high levels of slip resistance needed for a safe floor where spillages are probable. It gives the floor a fine, textured surface, which meets the surface roughness requirements needed for

reducing slippage in wet conditions, yet, is still easy to clean. We are confident it is an effective, fast solution for environments such as bars, restaurants and pubs. This is why Junckers now has a policy to recommend to all clients, specifiers, flooring and building contractors that all flooring installed in commercial areas where spillages may occur and cannot be managed, should consider that an extra siteapplied coat of this seal to ensure customers’ floors meet the required regulations. Junckers Friction Plus lacquer has proved one of our most successful seals and members of our Approved Contractors network and flooring contractors all over the UK have quickly realised its efficiency and ease of use to be able to offer their clients a safe floor, where needed. Recent projects include a bar and assembly hall in Hackney Town Hall, London, the main ticket office at Aberdeen train station, the restaurant and social area at Yell.com’s new head office facilities in Reading as well as several hundred square metres at Gatwick Airport. An important point to keep in mind is not all floors need to be treated as safety floors. The individual environment and how spillage and contamination is managed should always be taken into consideration. Some floors may score well without the need for an extra coating – for example, our standard, factory applied UltraMatt lacquer achieves a low potential for slip, both in its wet and dry states, without the need for High Performance Friction Plus. If a business can manage spillages, there may be no need for a slip resistant seal – one spillage left all day may be more dangerous than ten spillages all removed straight away. Good, old fashioned common sense goes a long way, in my humble opinion and using the knowledge and expertise of an experienced flooring contractor will mean our floors will remain safe. Original article by Richard Aylen, Technical Manager, Junckers Ltd. Edited for publication.

www.junckers.co.uk

enquiries@junckers.co.uk


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