Page 1

HOW INVESTING IN YOUR STAFF CAN FLOW THROUGH TO THE REST OF THE BUSINESS

This Presentation By Engineering Education Australia Suite 202, 21 Bedford Street, North Melbourne VIC 3051 Visit: www.eeaust.com.au Call: +61 3 9274 9600


BEN HAYDEN - INTRODUCTION

 Some 530 kilometres north of Brisbane, Ben Hayden is the Manager of NRG Gladstone Operating Services’ Technical Services Department, responsible for maintaining the Gladstone Power Station. It’s a big job, making sure that Queensland’s biggest power station is running ship -shape.

“ We ’ r e ge t t i n g th e s a m e v a l u e a s h a v i n g J i m i n th e r o o m w i th u s a ny w a y,” h e s a y s . “ I t ’ s a g r e a t exa m p l e o f th i s p a c ka g e a n d c o n c e p t f r o m E EA ( w w w. e e a u s t . c o m . a u ) th a t w e ’ v e ta p p e d i n to .”


TECHNICAL LEADERSHIP PROCESS “The Technical Services Department is responsible for providing engineering services, maintenance support, statutory inspections, risk and asset management at the power station,” he explains. To help his staff keep up with the demands of the job, he’s enrolled them in Maintenance Engineering Analysis, a seven-part Live Online course offered by Engineering Education Australia.

So every few weeks, Hayden and 15 power station employees including engineers and technical specialists get together onsite and connect online with presenter Jim Kennedy, an international expert in maintenance analysis who’s based in Sydney.

“When I saw it advertised, I looked at it and said ‘Yep, that’s the sort of stuff my guys need. And I’ve enrolled the majority of my department on the program,” says Hayden. “It’s very cost effective for us because we’re getting a significant number of people trained, without having to send them to another location.


BEN HAYDEN - VISION

“Welcome to the new way of helping you and your staff make the most of their training opportunities, no matter where in Australia you work .�

Hayden says one of the many benefits of the Live Online courses is that his team can consider the application of the material on their own workplace and their own case studies as part of the online workshops. That way, they can immediately relate and put into practice what they learn on the course.


BEN HAYDEN - POPULAR APPROACHES ► M os t b u s i n es s es r ea li s e th a t t ra i n i n g i s th e ke y to h elp i n g th ei r s ta f f r ea ch th ei r p o ten ti a l . An d o n e o f th e m os t p op u la r a p p ro a ch es i s wh a t ’ s ca ll e d th e 7 0 : 2 0 :1 0 a p p ro a ch to l e a r n i n g . ► Th i s a p p r oa ch s a y s th a t s ta f f a n d ma n a ge r s b a s i ca l ly l ea r n 7 0 p er c en t o f th ei r s ki l ls f r om on - th e - j ob wo r k ; 2 0 p er c en t fr om th e p eop l e a r ou n d th e m, u s u a l ly th ei r b o s s ; a n d 1 0 p e r c e n t f r o m c o u r s es a n d r e a d i n g . ► B u t th e ke y i s g e t ti n g th e mi x r i g h t , a n d fi n di n g wa y s to c onv er t th e kn owle d g e a c q u i re d o n c o u r s es i n to p r a c t i ca l , wo r k p l a c e s k i l l s . ► “ We ’ r e fi n di n g th a t wi th Li v e O n li n e, a n d th e g r ou p ra te w e ha v e fo r th a t , I ’ m a b l e to t ra i n m ore p e op l e , a n d we ge t th e b en e fi ts o f ma n a g i n g th e ti mi n g, the deli v er y a n d d i s c u s s i on a s s o c i a te d wi th th e ma te r i a l – a n d fo c u s i n g on ou r own ca s e s tu di es – wi th m i n i ma l i m p a c t a n d d ow n t i me o n th e b u s i n es s ,” s a y s H a y d e n . ► “ Th e y ca n p la n th ei r job s for th a t da y, t u r n u p for th e web i n a r fo r 9 0 mi n u tes , th en th e y ’ r e b a c k o n th e j o b .

► “ I t ’ s ve r y e f fe c t i v e i n te r ms o f fi t ti n g i n a rou n d a ll th e o th er thi n gs we ha v e to do a n d I th i n k th e c o s t i s p r e t t y u n b ea ta b le a t th e e n d o f th e d a y.”


BENEFITS & CONSIDERATION  “ We ’ v e a l s o fo u n d i t ’ s q u i te v a l u a b l e a s a b o n d i n g exe r c i s e ,” s a y s H a y d e n .  “ We ’ re f i n d i n g th a t th e m e c h a n i ca l a n d el e c t r i ca l g u y s a r e i n te r a c t i n g a n d s p e n d i n g t i m e to g e th e r – i n p a r t i c u l a r wh e n we ta l k a b o u t c a s e s t u d i es , th e r e ’ s s o m e c o m m o n u n d e r s ta n di n g a n d k n owl e d g e c o m i n g to g e th e r – s o th a t , to m e , h a s b e e n e f fe c t i v e f r o m a n o r ga n i s a ti o n a l p e r s p ec t i v e .”  “ W i th o u t th e web i n a r, we wo u l d h a v e b e e n l i m i te d to s e n d i n g j u s t o n e o r t wo p e o p l e to c o u r s es i n B r i s b a n e o r Sy d n e y,” H a y d e n s a y s .  “ T h e s i g n i f i ca n ce o f th a t i s we wo u l d h a v e i n c u r re d a t l e a s t a n a d d i t i o n a l $ 5 0 0 - 7 0 0 i n a i r fa r es , p l u s a c c o m mo d a t i on ex p e n s es o n to p o f th a t .  “ S o r e a l l y, i t wo u l d b e a b o u t a n ex t r a $ 1 , 0 0 0 p e r p e r s o n p e r c o u r s e .  “ To m e , I ’ d s u g g es t a ny o n e l o o k i n g to a c c es s C P D to l e v e r a g e o f f th e web i n a r d el i v e r y m e th o d , i t ’ s p r e t t y h a r d to b e a t .”


PUTTING APPROACHES INTO PRACTICE  W h i l e l e a r n i n g o n th e jo b i s i m p o r ta n t i n a ny o r g a n i s a t i o n , s o i s l e a r n i n g o f f th e jo b . “ L e a r n i n g o c c u r s wh e n s o m e o n e g e t s a n e w i d e a , th e r e ’ s n o q u es t i o n a b o u t th a t ,” s a y s I a i n Po l l e y.  Po l l e y i s th e C EO o f T h e M o r el a n d G r o u p , a s u b s i di a r y o f E EA s p e c i a l i s i n g i n p r o j e c t m a n a g e me n t t r a i n i n g a n d q u a l i fi ca t i o n s .  H e s a y s l e a r n i n g th r o u g h ex p e r i e n ce a n d f r o m c o l l e a g u es i s v i ta l , b u t fo r m a l c o u r s es c a n o f te n b e wh e r e y o u s t r e tc h y o u r s el f to c o m e u p w i th n e w i d e a s a n d i n i t i at i v es .  “ T h a t ’ s wh e r e y o u g e t p e o p l e to th i n k a b o u t wh a t th e y n e e d to d o d i f fe r e n tl y, o r wa n t s to p u t i n p r a c t i ce d i f fe r e n tl y, a n d h ow th e y m i g h t g o a b o u t th a t ,” s a y s Po l l e y .  “ T h e fo r m a l c o u r s es a n d e - l e a r n i n g s t i l l h a v e a v e r y s t r o n g r o l e i n te r m s o f s a y i n g to p e o p l e ‘ s te p o u t s i d e y o u r c u r r e n t s q u a r e ’  Po l l e y s a y s th e i m p or ta n t th i n g fo r a ny b u s i n es s i s to i n c o r p o ra te a l l th r e e s t y l es o f l e a r n i n g – fo r m a l , i n fo r ma l a n d o n - th e - j o b – fo r th e i r s ta f f a n d m a n a ge r s . “A n d t h a t ’ s a n i m p o r t a n t p a r t o f t h e wh o l e p ro c es s .”


THANK YOU READING Engineering Education Australia For Enquiry Visit: www.eeaust.com.au Call Us: +61 3 9274 9600

How investing in your staff can flow through to the rest of the business  

To help his staff keep up with the demands of the job, he’s enrolled them in Maintenance Engineering Analysis, a seven-part Live Online cour...

Read more
Read more
Similar to
Popular now
Just for you