Page 1

Winners Collection

Over 100+ winner’s stories and photos inside.

i


ii


Over 100+ Feature Home Winners and counting 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61

Ms Trapaza Ms Ciurkot Mr Scriven Mrs Winter Mr & Mrs Rapson Mr & Mrs Harnden Mr Morrison Mr Sharp Mr Booth Mr Allan Mr & Mrs MacDonald Mr McConville Mrs Condliffe Mr & Mrs Jolly Ms Galbraith Mr & Mrs Dunnachie Mrs Finlayson Mr Williamson Mrs Stock Mrs Hewitson Mr Newcombe Ms Kelly Mr & Mrs Hanlon Mrs Fallon Mrs MacKellar Mrs Kilsby Mrs Harvey Mr Thomson Mr & Mrs Brough Miss Brown Mrs Simpson Mrs Trutwin Mr Finlay Mr Preston Mr & Mrs Young Mr Byrne Mr & Mrs Greig Mr Park Mr Walker Mr Millar Mrs Hamilton Mrs Robertson Mr Paterson Mrs Hughes Mr & Mrs Hagan Mr Montieth Mrs Bradley Mrs Addison Mr & Mrs Beattie Mr Robertson Mrs Watt Mr Barnett Mr Dougan Mr Harkins Mr & Mrs Templeman Ms McCracken Mr & Mrs Chamberlain Mr & Mrs Parsons Mr McGilvary Mr & Mrs Millar Mrs Watt

62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121

Mrs Armstrong Mrs Quinn Ms Wales Mr and Mrs Lang Mrs Walthew Mr & Mrs McInally Mr & Mrs James Miss Walker Mr & Mrs Wilson Mrs Collings Mr Kerr Mr & Mrs Webster Mr McPhate Mrs Smith Ms Spratt Mr & Mrs Laing Mr & Mrs Watt Mr & Mrs McDonald Mr Atkins Mr & Mrs McCluskie Mr McAusline Mr Agnew Ms Dobson Mrs O’Hara Mr Gairn Mrs Livingston Mr Purvis Mrs Gillespie Ms Kerr Mr Hain Mrs Hunter Mr & Mrs McCulloch Ms Stewart Mr & Mrs Thompson Mr & Mrs Kings Mr Mayes Ms Adam Mr Bishop Mr Borthwick Mr Holden Mrs Brady Miss O’Donnell Mr Morris Mr & Mrs McAndrew Mr & Mrs Richardson Mrs Scoball Mr & Mrs Scarlett Mr & Mrs Carson Mr Owen & Miss Robertson Mr Tindle & Miss Taylor Mr & Mrs Haddow Ms Farquar Mr & Mrs McBain Mrs Cameron Mr & Mrs Anderson Mr & Mrs Smith Mr & Mrs Carney Mrs Cowan Mr & Mrs Nudgent Mrs Vernette

1


Ms Trapaza Winners of a ÂŁ4,000 Refund

Ms Trapaza was in the market for quotes to replace some of her windows in her home we happened to call at the right time and she invited us to her home to see how well our service and product would match up. “After receiving a few different quotes I got a call from yourselves and decided to see how well your company would do against the other prices. I was impressed with both the sales team and the product and all it came down to was the cost which I was happy with. The installation went well. The guys came in

2

and covered everything with their sheets and just got on. They tidied up after themselves, so I was very happy with the service. I was worried that my bathroom window was going to be complicated to fit as it is so tight and had asked on the day if anything could be done with the original fascias to try and prevent having to get new ones installed - the gaffer said that it was no problem and that they would polish them up. I was so impressed with the results and along with the new window, you would think both were brand new. I would have absolutely no issues recommending your team.�


3


Ms Ciurkot Feature Home Refund

Ms Ciurkot was looking to upgrade her new windows and doors - after seeing our company presentation and product benefits, she chose to improve her home with us. “I was so pleased with the entire service. The installation team were very clean, tidied up after themselves and even fitted a dog flap that I had bought myself from elsewhere - that was a great touch. Excellent job all round.� 4


5


Mr Scriven Feature Home Refund

Ms Scriven was looking for a capable home improvements company to take on a large renovation project for his home. He was very impressed with how it turned out. “I was very pleased with the workmanship. The professional way the work was carried out meant a pleasing result so cannot fault the team. I’ve had windows, doors, patio doors and fascia and guttering all done and very happy with the results - would be happy to recommend.” 6


7


Mrs Winter Feature Home Refund

Mrs Winter was looking for a bold statement for home her - working with our team we were able to deliver both style, technology and security and exceed expectations. “They’re good, solid, secure windows and I love the look of my front door which has the new Yale smart lock - a feature loved by my children who are constantly on their smartphones! Very happy with the results.”

8


9


Mr and Mrs Rapson Feature Home Refund

Mr and Mrs Rapson were looking for a reliable home improvements company to upgrade their home - we were absolutely on the case and delivered a fantastic transformation for them. “The service we received was excellent from the beginning. The young sales man was very good at his job. The fitting crews for all the installations were efficient, very clean and tidy. Even though we weren’t originally looking to buy a new door, we were convinced that this was necessary after looking at the styles available and the security benefits.” 10


11


Mr and Mrs Harnden Feature Home Refund

Mr and Mrs Harnden were ecstatic to be selected as Feature Home winners and where equally as happy with the work achieved on replacing their windows and doors. “The sales consultant was very polite. We are really impressed with the quality of the windows and door that we went ahead on the day of the presentation. The fitters were brilliant - they did everything we asked. Overall, we are very happy.�

12


13


Mr Morrison Winner of a £7,000 Refund

Mr Morrison was looking to replace his dated windows with modern, energy saving windows. After hearing about our product, he was happy to ask us for a quote.

The sales team were good, very knowledgeable and helped me make up my mind on what I needed for my home. I decided to get my door updated for the improved security at the same time to minimise any fuss further down the road with a different installation.

“I never knew how much money I was wasting on my old windows. They looked ok, a bit dated, but ok on the face of it but it was the difference The installation really was no problem. The in savings that these new A-rated windows installers were a couple of nice guys and did a could save on my energy bills that helped excellent job getting the 5 windows and new convince me that the time was right to get the door in, not rushing but not taking too much windows changed. time either. I felt comfortable with them in my home as it seemed like they were there to do a good job.”

14


- Mr Morrison -

“I felt comfortable with them in my home as it seemed like they were there to do a good job.� 15


Mr Sharp Winners of a £4,290 Refund

Mr and Mrs Sharp were in the market for a home face lift - they were looking to improve their windows and help save some money on his energy bills whilst feeling like they were getting great value on their purchase. “We had been getting a few quotes in but never committed to any other companies prior to having in your sales rep. During his visit we felt like the value that we would be getting for our investment was very good so decided to go ahead on the same night. The installation went smoothly and the team

16

who fitted the windows were very good. We are particularly happy with the new look as the windows feel bigger and look much more modern. They made the house look very fresh. Now that the new windows are in we definitely feel like we made the right choice and receiving this refund means we can invest further in getting a new door too. We would be happy to recommend your team as we believe we got great value for money and then we got the Feature Home refund, which meant it was good as it gets.”


- Mr Sharp -

“ We felt like the value that we would be getting for our investment was very good so decided to go ahead on the same night.�

17


Mr Booth Feature Home Refund

Mr Booth’s windows and front door were in bad shape. After a knock on the door from one of our reps who were in seeing a neighbour he decided to have home improved too. “Over the past couple of years the windows and front door had been leaking water - it recently sstarted to get bad and was starting to cause issues with the wallpaper. It was time to get them replaced. The experience was good, after a quick window demonstration I was impressed with the product as was happy to go ahead. I’m looking forward to no more leaks and wind whistling from the front door.”

18


19


Mr Allan Feature Home Refund

Mr Allan’s windows were over 20 years old and were ready to get replaced. In the depth of the cold snap he trusted us to upgrade his home. Here’s what he had to say about his experience: “This weather we’ve been experience really puts the choice to change my windows into perspective. Before the installation I was always thinking about problems that were going to be caused by the weather - the new windows have really made a difference and now that worry can go away. I would happily recommend the company, thank you for a job done well.

20


- Mr Allan -

21


Mr & Mrs MacDonald Winners of a £5,208 Refund

Mr & Mrs MacDonald had been looking to upgrade their very large living room window and they were recommended to us from a family member. “We have a stunning view from our living room window but unfortunately the seals had blown and the draughts in the winter were extremely noticeable. Because of the size of the window we knew we would need a capable company to fit it - luckily one a member of our family recommend you from past experience. After 30 years from the last time we had

22

our windows changed, we have brand new windows and we are very pleased with them. The installation team that arrived were very nice and didn’t stop their work until they the new window and also our new front door was installed - it was very impressive. We also had some plastering work to be complete which another team came out to finish off. It all went exactly as promised. We’re now looking forward to the colder months to see the difference that the new windows will make - thank you again.”


23


Mr McConville Feature Home Partial Refund

Mr McConville was in the market to upgrade his windows after hearing about our offers over the phone. After a quick visit from one of our sales representatives he was happy to place an order with us. “Our old windows have been good to us lasting 20 years or so but we started noticing damp around the living room windows and the upstair bedrooms were constantly colder than downstairs. My wife got a call to let us know about special offers that were on and we felt that perhaps

24

the time was right to get the old windows changed. The saleman was very thorough and I felt he knew his stuff, so was confident in the company doing a good job. Since the installation, we have definitely noticed a difference in the warmth of the house, especially in the bedrooms, which, is great, considering how I always felt we were wasting energy always trying to keep them warm. There is no doubt that I would recommend the company to others. Receiving this cheque back as a Feature Home winner makes it even better�.


- Mr McConville -

“ We have definitely noticed a difference in the warmth of the house, especially in the bedrooms, which, is great, considering how I always felt we were wasting energy always trying to keep them warm.�

25


Mrs Condliffe Winner of a £1,972 Refund

Mrs Condliffe’s quaint cottage-style terrace was feeling a little dated with a door that didn’t match the character of her home. We provided a quote to replace the door with something more suitable, whilst adding more benefits like improved security and warmth at the same time. “The sales rep was very pleasant that I dealt with. We had a chat about different options for my front door and I felt he was very keen to help design exactly what I wanted. I was very happy with the service provided.

26

I found out I was a Feature Home winner just before the installation was due to take place. As you can expect, I was thrilled to find out I’d been selected and was to receive the new door free of charge. Installation was very simple. Two of the Job Worth Doing installers had the old door out in no time and the new one in. I’ve had a few weeks with the door now and had the walls painted to match the white, along with a new sign. I love it and would happily recommend the company for their services.”


27


Mr & Mrs Jolly Feature Home Partial Refund

Mr & Mrs Jolly were looking for a hassle free service for replacing their roofline after a small company botched the job only 5 years ago and left them with a leak problem.

28

from the pipes would cause mold and damp in our roof and walls.

“We were online looking at companies who could help us fix the leaking from our gutters and pipes - it really was a mess.

The installation went well with the two men doing the job working away at it without any issues at all. After the last company’s efforts, this was like night and day and we are very pleased with the results.

We saw your company and instantly, it ticked all the right boxes. After a visit from the salesmen we felt much better about the replacement as the last company really did not do a good job and left us with worries that the water leaking

To get the call to say we were getting a cheque back as a refund too was fantastic. From the first moment we got in touch we have had a very smooth experience and would happily recommend the company.”


- Mr & Mrs Jolly -

“From the first moment we got in touch we have had a very smooth experience and would happily recommend the company.� 29


Ms Galbraith Winner of a £4,045 Refund

Ms Galbraith was looking to replace her front door before we got in touch with her to see if there was any services we could provide. After seeing the fantastic work that we were able to offer, she decided that she would replace her back door at the same time. “I received a phone call asking if I had any plans to improve my home in the next year to which I had said yes. I was looking to replace my front door as it was starting to become stiff and difficult to open and close - it looked ok from the outside but I knew from using it every day that there was something not right inside it.

30

I had also really fancied a coloured door as I was bored of the plain white - when I saw the blue in the brochure I knew that was the door for me. I decided that if I was going to have an installation team come out, that I may as well have both doors in my home completed at the same time to reduce any fuss. The installation team arrived and provided a very good service so I’m very pleased with how everything went. I would happily recommend your company, even without winning the wonderful refund.”


- Ms Galbraith -

“The installation team arrived and provided a very good service so I’m very pleased with how everything went.” 31


Mr & Mrs Dunnachie Winners of a £5,973 Refund

Mr and Mrs Dunnachie’s windows were causing issues with draughts and dampness so when they received a call from one of our teams they agreed to get a quote. After a quick presentation the couple were ready to go ahead and upgrade. “There’s one seat in our living room that didn’t feel the draught from the old windows and it was always first come, first served. The new windows have made a massive difference and the dampness on the wooden cills in the bedrooms has been taken away too so we are over the moon at the installation.”

32


33


Mrs Finlayson Winner of a £3,227 Refund

Maintaining the timber porch had become a burden for Mrs Finlayson - we happily quoted to replace the old wooden entrance with something modern and with a far lower maintenance level.

From start to finish I had a very pleasant experience. The sales rep was very detailed and reassuring that I would be in safe hands and I have to say that I’ve felt just that.

The two fitters who arrived to install my new “I think the doors of my porch had been here porch were very efficient and worked from the when we moved into the house many years ago. moment they arrived until the job was complete. I’ve always tried to keep on top of the painting At no point did I think it wasn’t all in hand. but the years seem to creep up on us now and they’ve become more of a pain to keep on top The new doors have made a marvellous of - when I got a call to ask if there was any difference. I no longer have to worry about any work needing done I thought it was about time sanding and painting - they’ll continue looking great for many more years to come.” to get them replaced.

34


- Mrs Finlayson -

“The sales rep was very detailed and reassuring that I would be in safe hands and I have to say that I’ve felt just that.” 35


Mr Williamson Winner of a £4,274 Refund

Mr Williamson’s windows were a source of frustration as they would simply lose any heat from his flat. He contacted the company through the our website to get a quote and was more than happy with the promise of A-Rated thermal efficiency “Last winter wasn’t particularly a cold one but I remember thinking that this would be the last time with the old windows. Although they didn’t look too old on the outside, the heat was escaping through different points around the seals and I could feel, and hear the

36

wind coming form outside the glass. I knew I had to get them replaced so I asked a couple of companies out. The most impressive company was obviously yourselves and I definitely made the right call. With the new windows in, I don’t think the winters are going to prove the same challenge as before and I can definitely notice an improved sound-proofing from the street outside too. I would certainly recommend you guys to my friends and family and even more so that you took care of the bill for me. Thank you. ”


- Mr Williamson -

“I don’t think the winters are going to prove the same challenge as before and I can definitely notice an improved sound proofing from the street outside too.� 37


Mrs Stock Winner of a £5,511 Refund

Mrs Stock’s property roofline was badly rotting from the inside and could’ve caused some serious damage to her roof if it was fixed. After a survey from our team she was happy to trust us with updating her home. “I’ve got to admit, it’s not something you tend to think about too often but one day I just happened to take a look at the roof and noticed some really dark patches. I got in touch with a few companies but it was your own that ticked all the boxes for me, mainly due to the size of the company.

38

When the surveyor inspected the roofline they found rot which was being caused by rot - it was lucky we caught it now before it moved any further back into the house as I now know that rot can cause extremely serious issues when found in your roof. I’m more than happy with the results. The house looks completely transformed and fresh. I received the call from the Feature Home team to let me know that I was getting the job for free and honestly, I didn’t believe it at first - however some things are good enough to be true.”


- Mrs Stock -

“I’m more than happy with the results. The house looks completely transformed and fresh.” 39


Mrs Hewitson Winner of a £4,402 Refund

Mrs Hewitson needed a new door as her old one was broken and you couldn’t access the house from the front door at all - she asked for a quote for a new back and front door which we were more than happy to oblige. “My front door broke a few years ago now and I had got used to only using the back door. But it was a pain, especially when I had shopping bags. I decided to get a new set of front and back doors and your company ticked all the boxes. The service I received was fantastic and to get both doors free as a Feature Home winner was just the icing on the cake.”

40


41


Mr Newcombe Winner of a £5,968 Refund

Mr Newcombe’s windows were ready to be replaced as they no longer were fit for purpose. With a roadside house view the noise from passing cars and people was something that was top of the list as well as improving the energy efficiency and modernisation of his home. “The windows are probably older than me - they were definitely in the house when I moved in and I think they were here a few more before that. The frames had to be painted and treated

42

every year and I was happy to look at moving to uPVC. Not only that the traffic from the road was becoming more and more annoying and with heating bills going up, I felt like I was paying to heat the street. The fitting team were a good set of lads - knew exactly what they were doing and just got on with the job, couldn’t fault them. Now that the jobs has been completed I’m very pleased with the results. Couldn’t have asked for a better experience and would be more than happy to recommend to others.”


- Mr Newcombe -

“Couldn’t have asked for a better experience and would be more than happy to recommend to others.” 43


Ms Kelly Winner of a £7,407 Refund

Ms Kelly was looking for both her windows and doors to be improved as the old ones were feeling very tired and she wanted to brighten up the house with white instead of the mahogany of before. “The timing was right to get the windows and doors changed - I didn’t want to face another winter with the draughts and to be honest, my old windows must have been about 30 years old so were ready to go. After one of your sales reps had visited me I was impressed by just how much new windows

44

and doors could add to my house, especially the improved energy and the security features. I decided to go ahead when he was there and placed the order. I’ve got to say I’m very happy and impressed with how well everything has gone - I love the white finish compared to the dark that I thought never really went with my house and it really just opens up the rooms. Receiving all this for free has been wonderful and I really wanted to say a massive thank you to the team that looked after our job.”


45


Mr & Mrs Hanlon Winners of a £4,405 Refund

Mr and Mrs Hanlon needed to replace both their front and back doors so wanted a company who could take care of all the details without any fuss. “We had been looking online and had invited a few different companies out to see us including yourselves. After getting some quotes we the decision was made quickly to go with yourselves as we felt your product and price were exactly where spot on. The sales and installation teams were very pleasant to deal with if. Everyone who has come

46

to our house has been very professional, tidied up after they had finished and took the time to answer all our questions, so very friendly. We are very pleased with our new door - it’s stunning and the colour is so striking. The new backdoor let’s in so much light too that it’s like having a new window on the back of the house. We have dealt with building and installation teams before and our expectations were always on the cautious side but you really did exceed what we were hoping for. And to get this all for free, we really are thankful.”


47


Mrs Fallon Winner of a £5,401 Refund

Mrs Fallon decided that her windows and doors were looking like they needed replaced - after hearing what we had to offer, she was happy to push ahead with an order. “I’d never been happy with my old windows and door. They were just too plain and did nothing for the house. After receiving a call to ask if there was anything I’d be interesting in getting a price for I agreed for someone to pop round. I quickly realised that I could have some beautifully designed windows and a new door for not as much as I had thought and couldn’t be happier with the results. Thank you.”

48


49


Mrs MacKellar Winner of a £7,335 Refund

Mrs MacKellar’s old windows had started leaking, even although they were only 10 years old. Within a few weeks we had replaced all her windows and transformed her home. “I had never been happy with the finish of my windows, which we had previously installed by another company. It was only 10 years ago and they had started to leak quite terribly. I knew that I would have to get them changed sooner rather than later. I was cautious to make a quick decision due to my past experience, but after a design

50

consultation with one of the company’s reps, I was confident with the promises made. I even decided to get my front door upgraded too. The installation team arrived when they said they would, working one room at a time - I never felt like I was in the way as they worked around me which was fantastic. The transformation to my home has been fantastic. The leaks are obviously gone and the finish is exactly what I wanted. I could not recommend the team any more. Many thanks for delivering on your promise. ”


- Mrs MacKellar -

“After a design consultation with one of the company’s reps, I was confident with the promises made.” 51


Mrs Kilsby Winner of a £5,130 Refund Mrs Kilsby’s windows were the cause of real frustrations for her family as they were too dangerous to open. After a quick visit she was happy to have them replaced.

After a quick visit from one of the company’s sales representatives, I was more than happy to go ahead with the upgrade to new windows and doors.

“During the summer my home would get so hot that it would become uncomfortable. The old windows opened from the hoppers only and if I did attempt to open them I was convinced they would never close again. Not only was this worrying from a security point of view but it was also a fire hazard.

The difference is hard to put into words. I feel like a weight is off my shoulders. Not only was the installation effortless on my part, the new windows bring in more light and generally make the home feel more spacious.

I had come to the end of my tether with the situation and decided that I needed to get them replaced.

52

Thank you to everyone involved in the job. I would highly recommend to anyone.”


- Mrs Kilsby -

“Not only was the installation effortless on my part, the new windows bring in more light and generally make the home feel more spacious.�

53


Mrs Harvey Feature Home Partial Refund Mrs Harvey and her daughter were over the moon with their experience. A new patio door has provided a better entrance into the home and one that is far more convenient for access to her garden. “Our old door opened inwards and was a real nuisance as it wouldn’t open all the way due to our dinning room table. The new door slides open, so it is a lot simpler to use. The door feels very secure too, which puts my mind to rest as the old one was a bit stiff and not too easy to lock. The installation was completed in one morning.

54

The two men were very good and didn’t leave any mess. They even had their own hoover. I simply love the new patio doors and think it adds something else to the character of the house. I’m very proud of my garden and I feel the new door allows me easier access.”


Mr Thomson Feature Home Partial Refund Mr Thomson found us through our website and was more than happy to trust the company with replacing his front door. “My door wasn’t in the best shape. It struggled to lock properly and was constantly the cause of draughts right through house. I also own a dog and I was worried that he would be able to get out without my knowing.

and receiving a refund as a Feature Home winner is a great bonus. I’m very happy with the final result and feel much more confident, that my property is safer than it ever has been. I would like to thank you all for a job well done.”

I decided to jump online to see what companies were in my area. I was impressed with the offering and agreed to place my order during the reps visit. I’ve been impressed throughout the process

55


Mr & Mrs Brough Winner of a £3,795 Refund

Mr & Mrs Brough had recently upgraded one half of their home’s windows. They decided that they liked the work so much, they trusted us with upgrading the remaining half. “We got in touch earlier in the year to have our old windows priced for replacement. At the time we decided to do it in two halves. It went so smoothly at the time that we were more than happy to complete the other half as soon as we could. The difference between the old and the new windows was noticeable instantly. It wasn’t just

56

the fresh look of the new windows that jumped out at us - the feeling of safety and sturdiness was apparent right from the start. The installation team did a great job tidying up after themselves too, on both occasions. We were very impressed to see the consistency between the two jobs carry over. We are looking forward to our first winter to give the thermal efficiency a real test. We would be recommending your company to all our friends and family, even without the added bonus of becoming Feature Home Winners. Thank you again.”


57


Miss Brown Winner of a £3,235 Refund

58

Miss Brown was looking to upgrade all her windows in her property to new energy efficient models. She chose to carry out the work and now is feeling the benefits of a warmer home.

The installation was impressively efficient. The fitting team were here at 8am and were done by early afternoon, not once taking a break. I could tell that they were experienced which instantly made me feel at ease.

“I had contacted the company a couple of years ago to enquire about getting my door replaced - I ended up going with another company and instantly regretted the decision. When it came time to look at replacing my windows, I didn’t want to make the same mistake again so decided to go with a reputable company. I’m now, not surprisingly, glad I did.

I’ve noticed a big difference already with the heating. We’ve had a bit of warmer weather and I’ve found myself opening the windows, its a much nicer problem to have than trying to figure out how to keep the heat in. I’m someone who loves to be warm so I’m enjoying the idea of winter coming up. Thank you for doing such a great job.”


59


Mrs Simpson Winner of a £5,400 refund Mrs Simpson wanted to upgrade her windows to ensure her home was comfortable for her retirement. She agreed for our company to be the one to take on the job. “I had been thinking of getting my windows changed for a good while before I got in touch. I was thinking about retiring next year and wanted to make sure I got my house updated with windows that would help keep it warm and save money on my energy bills. The salesman showed me some samples of their windows and how they were far safer than the ones that were installed, almost 20 years ago now. He also showed me the difference in

60

my energy bill estimates with the new windows. I was impressed and didn’t hesitate to place my order after that. To be honest, apart from not paying a single penny for the job, I’m looking most forward to not having to stain my old windows every year. I would highly recommend this company as I have used them to upgrade my door in the past and this makes two very successful installations. Many thanks to everyone who helped.”


61


Mrs Trutwin Feature Home Partial Refund Mr and Mrs Trutwin were looking to add more value to their home by upgrading their old roofline system with a brand new model. “We have used this company before in the past to replace our windows and doors and we were extremely happy with their service. The only issue was that it made our guttering and pipes look really old in comparison. We were more than happy to give the same company the additional business, as we trusted them to do a great job. After a quick

62

visit from their sales representative, we agreed on the price and it was as easy as that. The look of the house with the upgraded roof trim looks far better and completes our upgrades - if we decide to move home now, we are confident that we have added so much more value to the property. Thank you for such a great job, plus the refund through Feature Home was a fantastic bonus!�


63


Mr Finlay Winner of a £4,400 Refund Mr & Mrs Finlay had decided that their old windows were on their way out and that before any major issues appeared they would have someone replace them with modern, easy maintained models. “We never quite could remember the age of our windows until the installation team removed the old ones. There was newspaper dated 1997 stuffed down the sides that the previous company had used as insulation - we did remember it being a terrible job however, with multiple visits and many unhappy phone calls until the job was completed to what most would consider, just satisfactory.

64

We decided that this was the best company to ensure that we wouldn’t have the issues that we had, almost 20 years ago. And we were so glad to have made that decision. A few days before the job was due to be fitted we received the news that we were this month’s lucky Feature Home winner and that our job was to be completed free of charge. The finished results looks great and the team involved were fantastic, with absolutely no problems from start to finish. We definitely made the correct decision and we will be telling others about what a excellent job they did for us. Thank you to the whole team.”


65


Mr Preston Feature Home Partial Refund Mr Preston lives in a conservation area which prevents him from having affordable double glazing UPVC windows installed due to the regulations in his area. After a short presentation he decided that secondary glazing made great financial sense.

increases and getting fed up of draughts I had to do something about it. I got in touch and the friendly advisor suggested secondary glazing which would drastically improve the efficiency of the property, without the hefty expense of changing out the original windows.

“I moved into my home about 7 years ago and discovered that the prospect of replacing my windows on the front of my home would be very expensive as they would need to be real wooden windows that were in fitting with the heritage of the building.

During the visit I also agreed to replacing some of the windows at the back of my home to help reduce any heat loss.

I decided at the time to postpone any work for those years in between but after energy bill

66

I’m over the moon with the installation. It looks so fresh and streamlined with the older windows. I would highly recommend this company.�


67


Mr & Mrs Young Winner of a £2,990 Refund Mr & Mrs Young were decorating their home and decided that their balcony door was ready to be replaced. They got in touch with us and agreed to have a new patio door fitted. “We have lived in our flat for years and it was time to update the decor, especially in our living room. We have a beautiful view from our balcony but the doors leading out were old and ready to be replaced with something a bit more attractive something to match our view. We arranged a visit from a very pleasant representative and he was a great credit to the company, explaining the differences in their door ranges. We decided that white patio

68

doors with gold handles was our most favourite combination and it was as simple as that - the order was placed. When we got the call to tell us that we were Feature Home winners, we were ecstatic - who wouldn’t be knowing the work was going to be completed free of charge? The new doors are now installed and we are so pleased with the results. The white uPVC is so much warmer than the old aluminium and the middle opening is much easier to step out into the balcony - the view looks even better because of it. Thank you for a fantastic service.”


69


Mr Byrne Feature Home Partial Refund Mr Byrne is a retired alarm and security professional and made the decision to choose us to build his conservatory due to its secure and attractive designs. “I had a conservatory for many years but the cracks were starting to show through and I started to question the safety of the older doors and windows. I received a call to ask if I had any work that I would be considering in the near future - I told the young lady on the phone that her timing couldn’t have been better.

70

The sales consultant who visited was very clear and accurate. We discussed how I wanted everything to look but importantly we talked about how secure their product was. I was very impressed and knew that this was a company that I would be able to trust to deliver my new conservatory. After a few visits from the surveyors and installation teams, the conservatory was completed to a fantastic standard. I’m extremely pleased with the end result. Now I can concentrate on tackling my garden so I can look out and enjoy in comfort.”


71


Mr & Mrs Greig Winner of a £6,500 Refund Mr & Mrs Greig’s old windows were truly ready to be upgraded. Ordering with us was a simple decision as it ticked all their requirements. “Our windows had their best days behind them. We had issues with draughts, condensation inside the glass and rust stopping the locks from opening properly. It became such a problem that we needed to get them replaced. After requesting a quote from their website, a sales representative visited, showing us a sample of their window. We were impressed with the company and agreed to have them take on the job.

72

We got the call on the morning of the installation to say we had been selected as Feature Home winners and wouldn’t be paying a penny for the entire job. All we can say is ‘Wow’. The windows went in and what a brilliant job they have done with our home. It’s transformed the entire inside our house and you can instantly feel the difference in warmth. A massive change from having to use insulating tape around the seals of the windows to stop the cold from getting in. We have already recommended this company to family and will continue to tell others. Thank you for a great service.”


- Mr and Mrs Greig -

“It’s transformed the entire inside our house and you can instantly feel the difference in warmth.”

73


Mr Park Winner of a £2,250 Refund Mr Park’s front door was old and was causing draughts in his home. He wanted something that would stand out from other homes on his street, whilst reducing the heat loss and saving him on his energy bills. “The door we had before had been there since the house had been built. It was always on our to do list, so finally we gave the company a call to change it to something more modern and secure. What drew us to them were the colour choices for the premium door range. Everyone goes for white and we wanted to be different. In our last home we had a red door, so as a change, we decided to go for black.

74

I was so happy when I was told that I was a Feature Home winner and wouldn’t be paying for a thing. That just topped off the great experience I’ve had. Thank you!”


75


Mr Walker Feature Home Partial Refund Mr Walker had recently purchased his home and the windows in the house were something he wanted to change. “I would be sitting in my living room and see my blinds sway quite considerably with the draughts through the old windows. Also, if I had my living room door open, the same problem in the bedroom would cause a cold current of air to pass through the house. I decided enough was enough and got in touch. The first visit had us agree on the job and design of the windows, which I’m very happy with. The surveyor was spot

76

on and the installation team came to install with no issues whatsoever. The quality of the product is worth every penny invested. Receiving a refund for having photos taken was almost as easy as choosing you in the first place. Thanks again.”


Mr Millar Feature Home Partial Refund Mr Millar’s windows, to the rear of his home, were a mixture of single glazing and secondary glazing units. His kitchen was nearly always cold so he was happy to ask for a quote to replace, and upgrade, to energy efficient double-glazing.

other rooms, are close to 10 years old and are still looking and working great. After a swift and very professional installation we have been incredibly impressed. Another fantastic job from a consistent company.”

“We’ve used them in the past to replace some of the other windows in the house, but we never got around to replacing the kitchen and bathroom until now. During the winter months it became very apparent that our older windows, which must be over 20 years old, were not suitable any more. Our windows, which we installed in

77


Mrs Hamilton Winner of a £8,410 Refund After over 30 years of use, it was time to upgrade Mrs Hamilton’s downstairs windows and front door. “I called and arranged someone to come out to give me a price. After hearing about the company and all the benefits of their ECOa windows I was happy to go ahead and order. On the installation day, two fitters arrived, first thing in morning. They were both lovely and so considerate - after they had finished they cleaned and hoovered up after themselves.

78

The new windows are great. I live on a busy main road so my family and I were used to the sound of cars and lorries passing by. Because of the extra insulation, now we can’t hear anything. Just before the installation I got a call telling me I was a Feature Home Winner and wouldn’t need to pay a thing. I was so happy, I needed to ask them twice, I just couldn’t believe it. All the neighbours and family have been asking who did our windows and I’ve proudly told them, and it was all for free!”


- Mrs Hamilton -

“I couldn’t be happier with the experience I have had, thank you.”

79


Mrs Robertson Winners of a £2,821 Refund Mrs Robertson had a poor experience with one of our competitors. She wanted to find a more reputable company to replace two of her windows. After hearing some positive recommendations for us she decided we were the company she wanted to deal with. “When I asked around, your company came up a few times in conversation, so I gave them a call. A representative came round and gave me what I thought was a very reasonable price. He explained the benefits of A-rated windows and showed me the different styles I could have

80

including colour options. I went for tilt & turns in rosewood to match the rest of the house. Two fitters arrived bright and early on the installation day. They were both lovely and didn’t cause any hassle. When they finished I was delighted to see they had tidied up after themselves. The rooms looked so clean and fresh with the new windows. Looks like my luck is up as I got this all for free as a selected Feature Home Winner - I couldn’t believe it! I would recommend them to anyone.”


- Mrs Robertson -

“I’m very pleased with the new windows, the rooms look so much bigger and brighter. The whole experience has been great.” 81


Mr Paterson Feature Home Partial Refund Mr Paterson is a loyal customer, he has The installation went smoothly and it wasn’t upgraded his windows and replaced his front too long before the outside of my home was door, all from our company. This time around completely transformed. he wanted to get his roofline system replaced. The whole experience was great and then “I’m always pleased with the service I have being told I was a Feature Home Winner was received. All the products are of high quality the cherry on the top. Thank you so much!” and I’ve never had any problems. I wouldn’t use anyone else. A representative to came out to give me a quote for the work. He was very knowledgeable and suggested getting the full roofline system upgraded to uPVC - it is longer lasting and needs minimal maintenance. It made sense so I decided to go for it.

82


Mrs Hughes Feature Home Partial Refund Mrs Hughes was fed up spending money maintaining her home’s roofline. She decided it was time to upgrade to a uPVC system.

The installation team were fantastic on the day. As soon as they arrived they got straight to the job and didn’t stop till it was finished.

“My husband used to clear out the guttering himself but we’re a bit old now to be climbing up and down ladders. So, a couple of times a year we would pay someone to come out to clean it.

Being told we had been drawn for the Feature Home promotion and would get a partial refund was a great surprise, thank you!”

We gave you a call and they sent round a rep to talk to us about getting our roofline replaced. He told us about how uPVC roofline is much easier to look after than the timber we had before as it doesn’t rot or discolour.

83


Mr & Mrs Hagan Winners of a ÂŁ4,790 Refund Mr and Mrs Hagan called to discuss changing their old windows and door on the front of their house to update the style and freshness of their home. “Our old windows had been in the house for years before we moved in (over 15 years ago) and to be honest, they were on their way out. Our front door was also a bit worse for wear; even more so than the windows. We took the initiative before we had any major issues to get both the windows and doors

84

changed over - especially before the winter months and more expensive energy bills. Getting the news that we were going to be Feature Home winners was fantastic. From the moment we had our job priced up, through to the installation, we have been very impressed with the professional service we have received. Even looking past the fact that we ended up not paying a single penny, we would still be absolutely delighted to recommend them for their fantastic service.�


- Mr & Mrs Hagan -

“The front of the house has been transformed with our new windows and door.”

85


Mr Montieth Winner of a £3,000 Refund Last year Mr Montieth got his downstairs windows replaced. After seeing and feeling the benefits of our ECOa windows, he decided to upgrade the upstairs too.

Turn windows. This type of window can be opened fully inwards meaning I can easy and safely wipe down the outside of the window myself.

“They did a great job on the windows downstairs. A couple of days before the installation I got a I wanted more light so the consultant suggested call telling me I had been chosen as a Feature getting bay windows - they have made such a Home winner and I wouldn’t need to pay a difference. That was a year ago and in that time penny. I couldn’t believe it. there has been a noticeable difference to the The workmen on the day were very nice. I was warmth of the rooms. worried that they would be annoyed because I called again to get a quote for the upstairs I hadn’t taken down the blind fittings but windows. I was telling Alan, the consultant, nothing is a problem for these guys. I couldn’t about the hassles I have had with unreliable be happier, thank you.” window cleaners - he recommended Tilt &

86


- Mr Montieth -

“The windows make such a difference to the warmth of my home.”

87


Mrs Bradley Feature Home Partial Refund Mrs Bradley wanted to change up the look of her home. After noticing a few of her neighbours having their roofline replaced she decided to give us a call. “When I was looking around for quotes I came across this company - I called them and we arranged a time for a rep to visit. The rep that came round suggested going for white instead of the brown I had before. I wasn’t sure at first - I didn’t want the upkeep when it started to go grey. He explained that, because they use uPVC, it wouldn’t discolour and was very low maintenance. It sounded perfect, so I went ahead and ordered.

88

On the day of the fitting the Job Worth Doing team were great. They were no bother at all, they came on time and got straight to the job. The new roofline looks so fresh and really brightens up the outside of my home. I couldn’t be happier, thank you very much.”


Mrs Addison Feature Home Partial Refund Mrs Addison has previously upgraded some of her windows. When the time came to get her final three windows replaced to match the standard of rest of the house she knew who to call. “The windows I had before were installed in 1983, back when my parents owned the property. The aluminium frames looked old and tired which is not surprising for being over 30 years old. The time to upgrade them was well overdue.

by the same company because I’ve been so impressed by the professionalism of the fitters and the quality of the windows. After the experience I have had I would happily recommend to all my friends and family.”

Rather than getting all the windows done at once, I’ve been getting them replaced over the last couple of years. They have all been done

89


Mr & Mrs Beattie Winners of a £4,550 Refund Although Mr & Mrs Beattie’s home was built in the last couple of decades, it had been fitted with timber windows. These soon started to rot due to the British climate. After a bit of research they knew they wanted to upgrade their windows to easily maintained uPVC windows. “We live near a loch and I think the dampness in the air didn’t suit our timber windows. It wasn’t long after moving in that the frames started to rot - they looked terrible. It was something that I always wanted to change about our home.

90

After giving the company a call, one of their consultants came round to tell us about their ECOa window range and give us a quote. We signed on the dotted line and that was it. Now they have been installed we couldn’t be happier with them. It’s been made even better now we have found out we are Feature Home winners and don’t have to pay a penny!”


- Mr & Mrs Beattie -

“I can’t believe how much difference the new windows have made. The whole house seems so much brighter and cleaner.”

91


Mr Robertson Winner of a £4,687 Refund The old windows in Mr Robertson’s house had passed their best. After a visit he was happy to upgrade.

I was keen to hear the security features of the windows as our bedroom window hadn’t closed properly for years, and there is always a doubt in the back of your mind when you’re not home.

“I contacted this company as our old windows were not in great condition. Both our front room and bedroom window were heavily condensated, I was blown away by the result of the installation and we had a real problem with mould appearing - the bay window looks stunning and it has really on the frames. transformed the room. I’m happy that I won’t have to spend my time cleaning mould from the When the rep visited, one of my main requests window frames anymore. was that the window design had to let in more light, whilst making the room feel bigger if Finding out I was a Feature Home winner was possible. He explained that he could design a fantastic. I will be recommending them to my bay window that could be installed where my old family and friends. Thank you!” front window currently was.

92


- Mr Robertson -

“I was blown away by the result of the installation. The bay window looks stunning and it has really transformed the room.�

93


Mrs Watt Feature Home Partial Refund Mrs Watt wanted to freshen up the look of her home by getting her roofline replaced after seeing the transformation it had made on some of her neighbour’s homes. “Quite a few of my neighbours have had their roofline done recently. It’s something I hadn’t really though about before but it makes such a difference. It wasn’t long before I noticed how bad mine looked. I called to find out how much it would be and they sent round one of their representatives. He explained that uPVC roofline doesn’t rot, flake or need repainted - it sounded perfect.

94

I am very happy with the finished result, you can really see the difference when compared to next door’s roofline (who hasn’t done theirs yet). Thank you!


Mr Barnett Feature Home Partial Refund Mr Barnett is a loyal customer. This time round he wanted to complete his renovation of his home and get the rest of his windows replaced. “I want to be able to sell my home for the best price when the time comes. To make my property more sellable I’ve slowly been upgrading my home, all through this company.

On the day of installation the team were superb - there was minimum disruption and they always tidied up after themselves. Everyone I have dealt with throughout the process has been fantastic. I would recommend the company to anyone.�

I decided it was time to get the rest of the windows done to match the others so I called this company to get a quote. A very pleasant consultant came round, made some measurements, showed me all the options I had and gave me a quote.

95


Mr Dougan Winner of a £3,750 Refund Following a bad experience with a home improvements company in the past, Mr Dougan found a company he could trust, and was looking to finally finish off his home.

The old windows were on their last legs, the seals had began to peel off and the condensation was so bad that some mornings I couldn’t see into my garden.

“I’d previously had a terrible customer service The rep who came to the house was great and experience the first time I chose to replace my he helped me decide what styles to go for. front door. When I eventually decided to upgrade Installation went smoothly despite the snow that my windows I was apprehensive about finding the guys faced on the day. another company and that’s where we came in. They were great the first time round and I had My partner and I were besides our self at being no reservations about calling them to upgrade chosen as Feature Home winners and it has topped off another great experience for me.” the remaining windows in my house.

96


- Mr Dougan -

“I could not be happier with my new windows and the customer service I received. Thank you.�

97


Mr Harkins Winner of a £4,628 Refund Mr Harkin’s windows were at the end of their life cycle but he had struggled to find a company that could replace the size of the window. “I had previously tried to get my windows replaced by a local company in the past, but they had trouble with the size of my living room window. The windows are well past their sell by date - we loose so much heat from our radiators through the old windows that there is barely any point in turning them on anymore. The front of my home doesn’t always catch the best of the daylight, and now the winter months and darker nights are coming round I felt it was

98

time I had another go at having the old windows replaced, so I contacted this company for a quote. I was more than happy with the rep who came to speak to us. He was able to design the window exactly how I wanted, to the size that I wanted. The windows look great, they’re even better than I imagined. The guys have done a brilliant job, I can’t thank them enough. It was a nice surprise receiving the call, informing me that I was a Feature Home winner. There are other areas of the house that I’d love to visit with the money I’ve saved and I’d have no second thoughts on calling again.”


- Mr Harkins -

“The windows look great, they’re even better than I imagined. The guys have done a brilliant job, I can’t thank them enough.”

99


Mrs Templeman Winner of a £3,750 Refund After buying a new home, Mr & Mrs Templeman decided to upgrade the single glazed windows before moving in - ensuring their new home would be comfortable and warm this winter for their family. “The condition of the windows in our new flat left much to be desired. There was noticeable draughts in the rooms and the glass in our kitchen window was cracked where an extractor fan had been installed. As a result, changing the windows was a high priority on our list. We called this company as my mother in-law had her windows installed by them earlier in the year and recommended them highly. We booked an

100

appointment that night which was great as we had so much to organise for the move. We were very impressed with the window sample that the rep brought along. Having a warmer home for our family is very important to us and the fact that we could save money on our energy bills was an added bonus. They were very accommodating. They removed the stress of what we felt may be a potentially complicated process due to our home being on the top floor of a block of flats. They really have made our year. To get money back for such a professional service is just a dream come true, thank you.”


- Mr & Mrs Templeman -

“This company have really made our year. To get money back for such a professional service is just a dream come true, thank you.�

101


Ms McCracken Feature Home Partial Refund Ms McCracken had lived with her aluminium windows for years knowing that they lacked any thermal saving properties. Now with the threat of rising energy bills, Ms McCracken felt the time was right to replace the 40 year old windows with new energy efficient units. “The old windows had been in the house for over 40 years and honestly, they looked even older than that. They were aluminium and they did not suit the style of the house at all. I was delighted with the range of options I had to choose from and I was able to pick an oak finish for the inside of my home. It is the small things that really make the big differences.

102

Thank you - the house has really been transformed, both inside and outside. I’m excited to watch my energy bills come down in price.”


Mr & Mrs Chamberlain Feature Home Partial Refund After a break-in at their home, Mr & Mrs Chamberlain did not have the same faith in their old patio doors leaving them feeling insecure in their home. “We suffered quite a serious break in a few years ago and had iron gates fitted over our old patio doors for extra security. The gates give the room quite a claustrophobic feel and we’re not happy with the way they look .

The installers did a great job. Our new patio doors along with our new window and back door all look fantastic. The design of the patio doors seem to have created space from nothing and the room feels much bigger. And, our home is finally secure again.

The rep who visited our home was great. He explained, in detail, about the many security features of their windows and doors which was something that made us aware of how poor our old patio doors were.

103


Mr & Mrs Parsons Winner of a £5,800 Refund Mr and Mrs Parsons were beginning the process could fit the windows to a tight schedule that of renovating their home when they arranged suited our other commitments. for us to give them a quote to replace their old, They were able to deliver this and more. The team single glazed windows. who fitted the windows were very professional “This company were the first company that and carried out the work alongside other jobs came to mind when we first discussed we had going on around the house. changing the old windows and doors. When the Rep came round to see us we were Becoming a feature home winner couldn’t have extremely impressed by the quality of the happened at a better time, we can put the money window sample and what we could have toward a new bathroom! installed in our home. Thank you for making this such an easy job for us.” As we were changing lots of rooms throughout the house we had to have a company who

104


- The Parsons -

“The team who fitted the windows were very professional and carried out the work alongside other jobs we had going on around the house.�

105


Mr McGilvary Winner of a £4,500 Refund Mr McGilvary updated his windows for the first time 20 years ago but was so impressed with the A-Rated window, he decided the time was right to invest. “I’ve lived in this house since it was built in 1975 and I changed the aluminium windows for uPVC units back in 1995. I was contacted and I was intrigued to hear more about their A-Rated window and its benefits. The window sample I was shown really convinced me that my windows were out of date. The quality of the window was fantastic and the benefits of A-Rated windows are hard to argue with.

106

The men who installed the windows were fantastic. I am usually a DIY man around the house and it was great to see the men take the same care in my house, as I would myself. They tidied up, cleaned the windows when they were finished and you wouldn’t even know they were here. I really can’t fault the experience I’ve had, my windows look great and I am over the moon.”


- Mr McGilvary -

“I am usually a DIY man around the house and it was great to see the men take the same care in my house as I would myself.”

107


Mr Millar Feature Home Partial Refund A fire in their neighbours house left the Millar’s timber roofline system damaged and rotten with maintenance nearly impossible.

The system looks great and the house feels totally refreshed, the installers have done an amazing job.

“The roofline had been looking tired for years but the fire next door really pushed it to it’s limits. The damage left the wood discoloured and flaking, making it incredibly difficult for us to keep clean.

Thank you for the great service, I’m looking forward to more of the same next time.”

My wife called and arranged for someone to come round and speak to us. It was a quick and easy decision. The uPVC system is low maintenance which means I won’t need to get the ladders out quite as often.

108


Mrs Watt Feature Home Partial Refund Mrs Watt had planned to move her bedroom into the bottom floor of her home but was worried about keeping it warm. “We had every window in the house replaced over the years but never had the spare room upgraded. I’ve lived in the house for 40 years and it’s scary to think that we had the windows installed over 20 years ago. The old aluminium windows were awful. Apart from the draughts and the condensation inside the panes the windows also had small hoppers that I couldn’t reach so I had no way of getting fresh air into the room.

accessible to me and they look fantastic. They looked after me from the start to the end of the process and now I’ve become a Feature Home winner, I don’t know what else to say. What a wonderful job you have done for me, thank you again.”

The rep made sure I had windows that were

109


Mrs Armstrong Winner of a £3,500 Refund Mrs Armstrong didn’t feel safe leaving her home with her old faulty windows and decided to approach us to enquire about having them replaced. “When the lighter nights started to come in I noticed that my rooms didn’t seem as bright as they once had. The windows had been in the house since I’ve been here and the discolouration of the plastic affected the light inside the room. One of the windows upstairs would sometimes blow open when it was windy and I was always worrying it would happen when I wasn’t home. It was great to hear about the many security

110

features of the window from the Rep. Along with the 10 year guarantee, I knew I’d feel much safer. The whole process went perfectly. The designer was so helpful and I was able to get the same decorative bar designs on my new windows. I didn’t even know they still made window designs like that anymore! I found out on the day of the installation that I was a Feature Home Winner. The installers were here less than a day and their service was brilliant. After the first window went in, the difference was immediately noticeable. Thanks for delivering what you promised.”


- Mrs Armstrong -

“It was great to hear about the many security features of the window from the Rep. Along with the 10 year guarantee, I knew I’d feel much safer.”

111


Mrs Quinn Winner of a £3,450 Refund Having upgraded her windows over 20 years ago, Mrs Quinn felt that the units were now beginning to show their age. “I was concerned with the condition of my old windows. The gaskets were starting to blow and I also noticed condensation appearing inside the window panes, that I couldn’t get to. During the winter months I had to have my heating on longer to keep my rooms warm. The time was right to invest in energy efficient windows. I didn’t have a great experience when I bought my windows years ago so I wasn’t 100% sure what to expect when I had the rep round to

112

give me a quote. They couldn’t have been nicer. They explained the difference the new windows would make and how I would have the chance to be a Feature Home winner. The new windows are fitted and they look great. The house looks completely refreshed now all the old wooden panels have been removed. Thank you, for making this such an easy experience for me and thank you from my sister... I bought her a new TV with the money I saved, she was over the moon!”


- Mrs Quinn -

“The new windows are fitted and they look great. The house looks completely refreshed now all the old wooden panels have been removed.�

113


Ms Wales Feature Home Partial Refund A draughty porch drove Ms Wales to get in contact. She was so impressed that she decided to invest in new A-Rated windows too. “I got in touch through the website and the Rep who came round was great. I was able to design the look of the door myself and have my house number in stained glass without missing out on any of the security features the doors offer. The Rep also showcased their new A-Rated windows which I was very impressed with. After a short discussion I decided to have my windows replaced at the same time as the

114

doors. This way I would really feel the benefit of a secure, warmer and more energy efficient home. The installation team were a fantastic example of professionalism. I would highly recommend them in the future.�


Mr Lang Feature Home Partial Refund Having previously upgraded their old back door to a new light oak uPVC door, Mr & Mrs Lang felt that their old, white windows just didn’t match. “We had the back door installed a while ago and wanted to hold off getting the windows done. We weren’t sure anyone would be able to match the windows to the panelling that was fitted with the new door.

We decided the best idea would be to get all of the windows done, and now that they’re installed we’re overwhelmed by how great they look. We will be telling everyone about the service we received. Thank you.”

The designer came round to have a look and could not have been more helpful. He spent time with the window sample and showed us how this company would match the design and more importantly the colour.

115


Mrs Walthew Winner of a £4,000 Refund Having previously upgraded her home, Mrs Walthew knew there was only one company she wanted to discuss improving her new windows with. “I arranged to have a rep come and give me a quote to replace some of the old windows in my home. I had patio doors installed recently and was more than happy to have them continue upgrading my home. I’d just like to say thank you to the designer who noticed a problem with one of my old windows at the top of my staircase. It opened the wrong way, making it nearly impossible to

116

clean. He designed my new window to make it much easier to maintain. I really appreciate the personal touch. The installation went just as smoothly as I remembered it last time, the only difference being that I received a call the day before informing me I was a Feature Home Winner and that the prize was a full refund! It’s hard to put into words how happy I am with the finished installation but I can say that this company have proved to be a perfect choice for me time and time again.”


- Mrs Walthew -

“Receiving a full refund for such a fantastic service is almost too good to be true. We are proof that good things do happen.�

117


Mr & Mrs McInally Winners of a £4,179 Refund Fed up with their old, draughty doors, Mr & Mrs McInally contacted an advisor to arrange a quotation and have them replaced. “We contacted the company as our old front and back doors, which had been on the property since it was built, were giving us terrible draught problems. The old doors didn’t fill me with confidence when it came to security either, but we chose this company because we wanted the peace of mind of dealing with a reputable and long established company. We were delighted with everything about the process, and the installation was first

118

class. However, it was especially nice when we received a call from the Sales Manager informing us that we’d been selected as Feature Home Winners. The news that we would be receiving a full refund for our new doors came as a pleasant surprise and was well accepted. We will be putting the money to good use on another home improvement project later this year. I would like to thank everyone we dealt with from sales to installation who made us feel at ease throughout the process, I’ll definitely be recommending them in the future.”


- Mr & Mrs McInally -

“I would like to thank everyone we dealt with from sales to installation who made us feel at ease throughout the process.�

119


Mrs James Feature Home Partial Refund Mr and Mrs James had been worried about the state of their old roofline and decided to get a few quotes to replace it. The couple decided that this company offered the best product guarantees and a stress free peace of mind. “Our old roofline was in quite bad shape, it was rotted and discoloured and we felt it aged our house. We aren’t as young as we used to be and haven’t been able to go up and clean the guttering and fascias in a while. We heard that because new roofline systems are low maintenance, we wouldn’t have to worry about getting the ladders out and giving it a coat of paint every year.

120

We’re over the moon. The boys who installed the roofline made a great job of it and adds a really nice touch to the house. We can’t quite believe we’re getting a refund for such a professional service but I’m not complaining!”


Miss Walker Feature Home Partial Refund Worried by news of increasing household fuel bills, Miss Walker was thinking about upgrading the old, aluminium patio doors in her living room. When the rep contacted her she was more than happy to accept a quotation.

the icing on the cake. To receive such a professional service and then to get money back at the end of the process is amazing. Thank you, I don’t think I could’ve imagined a better start to the year.”

“The installation went smoothly with absolutely no problems. There was no mess left by the fitters and the new doors really compliment the view from the room. The difference in room temperature was noticeable almost immediately, it’s going to be a nice change sitting in a draught free room. Being a Feature Home Winner has just been

121


Mr & Mrs Wilson Winners of a £4,500 Refund Mr & Mrs Wilson were contacted to see going to help reduce our heating bills, then i f t h ey n e e d e d a ny a s s i s t a n c e w i t h all the better. improving their home’s energy efficiency. With the prospect of a warmer home and After years of the darker, mahogany painted lower energy bills the Wilson’s agreed frames, the new white pvc gives our room a for an energy advisor to pop out and see new lease of life. them. We’ve always enjoyed the view over the Firth “After a well-timed call from a gentlemen in of Forth from our living room but somehow the marketing team we wanted to find out the new windows just make it feel a bit more more information about the new energy special. We are also looking forward to the efficient windows they told us about. My reduced bills as the difference in heat in husband and I had t alke d ab out new noticeable, even from the first evening after windows for some time now and if they were the windows were installed.”

122


- Mr & Mrs Wilson -

“We’ve always enjoyed the view over the Firth of Forth from our living room but somehow the new windows just make it feel a bit more special.”

123


Mrs Collings Winner of a £3,600 Refund Mrs Collings couldn’t wait to get her new ECOa windows installed as the combination of the old draughty windows and a very cold weather spell was becoming more of an issue. She was also in the midst of renovating her living room and new windows were the final touch. “One thing I’ve always enjoyed is the view from my living room as the window is quite large and there are no bars or smaller windows to get in the way. I was hesitant to upgrade them as I wasn’t sure if companies were able to install the look I was wanting.

124

As soon as I saw the upcoming weather forecast I knew I couldn’t face the prospect of another drastically expensive energy bill just for the heat to escape straight out my old windows. I gave the company a call and they arranged an advisor to visit me that day. I made my intentions with the design clear from the start and the advisor listened to exactly what I wanted. The installation went as smoothly as I could’ve hoped. To be the winner of a full refund with Feature Home is just the icing on the cake. Now I can enjoy the view in comfort.”


- Mrs Collings -

“Being almost 20 years old my windows were worse for wear. New windows were a much needed change. The company’s bespoke design service was brilliant.”

125


Mr Kerr Feature Home Partial Refund Mr Kerr had been doing some work to his home throughout the year and he felt it was time for an upgrade to his old wooden windows. After calling, he was happy to upgrade to uPVC for easier maintenance. “The old windows were starting to become a real pain and needed more maintenance than I was able to show them. We had 8 windows in total and the timing was right to get them all upgraded at the same time. The team were helpful and made sure both my wife and I were happy with all the arrangements. It was a real pleasure having the installation team work around us. They arrived on time and

126

before we knew it our windows were in and ready. We are very satisfied with the finished results and our home is noticeably warmer too.


Mr & Mrs Webster Feature Home Partial Refund Mr & Mrs Webster were contacted by the marketing team to ask if there was anything they could help improve. They were happy to see about upgrading their old timber roofline.

We are so pleased with our new roofline improvement as it makes the house look wonderfully finished.”

“Over the past year we’d been meaning to find out more about our options for our roof. Before it wasn’t something we thought about but the condition of the wood was getting worse and it wasn’t flattering to our home. When the company contacted us it was just at the right time. We arranged for a quote and it was pleasant to have someone who was clearly knowledgeable and patient with us as he explained all the benefits of upgrading.

127


Mr McPhate Winner of a £4,250 Refund Mr McPhate was looking to upgrade his doors to compliment his recently installed windows. He was happy to arrange a quote for the work. He was more than satisfied to continue with the work after seeing what the company could offer. “I had my windows done earlier this year but the doors felt out of place as they were clearly looking worse for wear in comparison. They had lasted their time and I felt new doors would just finish the house off perfectly. When I agreed a price from the sales representative he told me all about the

128

Feature Home promotion but the thought had never crossed my mind that I would be paying absolutely nothing to upgrade my house. The service was first class. I didn’t have any issues with anything during the entire process and would have no problems recommending them to anyone looking to upgrade their homes. Make sure you give them a call.”


- Mr McPhate -

“An excellent service all round from everyone involved. The new doors have refreshed the look of the house to no end. Completely satisfied with the end result. Would recommend The company to all.�

129


Mrs Smith Feature Home Partial Refund Mrs Smith’s home was in great need of new double glazing windows to replace the single glazed units that had been fitted over 20 years prior. After a quick visit from one of our advisors she decided to go ahead and have our new ECOa windows installed. “My old windows were just about ready to fall out by the time the company’s fitters arrived to install my new ones. They were at least 20 years old as they were in the house before we moved in. The installation team were marvellous. They should great interest in making sure I was completely at ease with their plans and made

130

me feel very comfortable. They were polite and very funny too. I would happily recommend the company to anyone who is looking for new windows.


Ms & Master Spratt Feature Home Partial Refund Ms Spratt had a great idea to convert her front door area into a new, versatile porch that would provide more space and look fantastic too. Here is her account of upgrading with the company. “Our house had a very unusual pillar just outside the front door and it always felt like to me that it could’ve been made into something more useful. We ended up using it as a structural post for a new porch.

After sitting down with the designer he walked me through a few different options but I was confident in the decisions made. My new porch has completely changed the look and feel of my home and I’m delighted with the final result. Thank you to all involved.

A friend of mine told me to contact the company as they had previously had a porch installed by them and it turned out great. I took her advice and I’m so glad I did.

131


Mr & Mrs Laing Winner of a £4,600 Refund Mr and Mrs Laing phoned the company to speak to a home improvement specialist regarding their old front and back doors. After seeing the overall service and products that we could offer, the couple were more than happy to place an order. “Our old doors were ready to be replaced. They were constantly needing to be maintained, more so than we cared to give them. They were also extremely draughty so we were losing a lot of heat from our main hallway and kitchen. After speaking to a few friends who had the company install their windows, they told us

132

they installed doors too. After speaking to a lovely young woman from their appointment department she organised an advisor to come out to visit us that very same night. We had a great experience with the company and when the installation team arrived they did so on time. We couldn’t fault them or the work they had done for us. Our new doors and glass panels on both the front and back of the house let in so much more light that it makes our rooms feel completely refreshed and noticeably warmer.”


- Mr and Mrs Laing -

“Our new doors and glass panels on both the front and back of the house let in so much more light that it makes our rooms feel completely refreshed and noticeably warmer.�

133


Mr & Mrs Watt Winners of a £8,250 Refund Mr and Mrs Watt had been looking to upgrade their windows and front door as they were in need of replacing. The Watts were happy to place their order with this company after a quick presentation. “We moved into our home 17 years ago and the windows had just been replaced so after many years of service it was finally time to make a change. The old seals and door were badly affected by age so when the company called to see if there was anything they could help us improve, we felt ready to get into the market for replacements.

134

The salesman was a great ambassador for the company. We knew exactly how we wanted the new windows and doors to look and he was very much in tune with our requirements. We felt safe ordering with such a large organisation that weren’t going to disappear over night. The installation was completed without any issues. Overall we are overjoyed with the company’s work and would have no problems with recommending them to family and friends.”


- Mr & Mrs Watt -

“Receiving a full refund for such a fantastic service is almost too good to be true. We are proof that good things do happen.�

135


Mr & Mrs McDonald Winners of a £2,800 Refund Mr and Mrs McDonald contacted the I cannot believe we have been chosen as company to upgrade the windows and Feature Home Winners, we have never won door around the front area of their home. anything. The little time it has taken from Within two weeks they were satisfied from the Sales Representative coming out to the sales to installation. They were extremely finished result, has simply been remarkable. pleased at how quick and professional the I have lived in this house for over 40 years process was. now and cannot wait for people passing the “We had been looking to having the exterior house to see what a terrific job the company of our home updated for some time now and have done for us.” were extremely pleased at the turnaround of the sales representative’s visit to the fitters coming out and installing everything within a day.

136


- Mr & Mrs McDonald -

I cannot believe we have been chosen as Feature Home Winners, we have never won anything. The little time it has taken from the Sales Representative coming out to the finished result, has simply been remarkable.

137


Mr Atkins Feature Home Partial Refund Mr Atkins couldn’t believe he had been selected as a Feature Home Winner. The guttering that has been installed into the Atkins home has given the house a completely fresh and modern look. “I found it extremely impressive just how professional everyone I had contact with in the company was. Each person I spoke to was friendly, polite and listened to exactly what I was looking for. The guttering I had before was in serious need of replacing and I contacted the company because of the reputation they have gained over the years.

138

I am over the moon with the finished result. The fitters were so professional and just how fast they completed the installation is a credit to their company. Choosing this company was definitely the right choice.�


Mr & Mrs McCluskie Feature Home Partial Refund Mr and Mrs McCluskie were fed up of having to repaint their old roofline system every year and enquired into getting a free quote. “After the last couple of very cold winters, our guttering and pipes had taken a battering from the weather. The thought of having to get out the ladders and climb the height of our roof once again was enough to make us really consider asking around for quotes.

The installation day was very successful. The fitting team worked quickly, with minimum disruption to our day. They made a great job of clearing up after they had finished the work, which was so refreshing.�

We contacted the company knowing that they would be a strong contender for our business.

139


Mr McAusline Winners of a ÂŁ3,300 Refund Mr McAusline and his wife had been in the market for a new front and back door when he contacted the company to arrange a quote. The couple were impressed with the company and decided to sign on the dotted line that evening. “We moved into our home just over a year ago, and although it was a fairly new build, around 10 years old, there were elements that we knew we would want to improve. Our old doors left much to be desired as they let through a bad draught and were costing us more in heating bills.

140

The Feature Home Manager surprised us on the morning of our installation with the news that we had been chosen as Feature Home Winners. We joked with the team that maybe we should have got our windows done too! The professionalism of the fitting team was second to none. We will definitely be recommending this company to our friends and family. Our doors were installed without issue, they feel solid and secure. Plus now, there are no more draughts.�


- Mr & Mrs McAusline -

“We will definitely be recommending this company to our friends and family. Our doors were installed without issue, they feel solid and secure.�

141


Mr Agnew Feature Home Partial Refund Mr Agnew’s home was in serious need of new front and back windows. He gave the company a call to arrange a visit from one of our Sales Representatives. During the visit Mr Agnew felt confident he should choose this company to upgrade his windows. “I was aware of the great reputation that this company have gained over the years, and, after seeing them sponsoring the sport section in the newspaper, I decided to give them a call and see what they could do for me. After seeing an example of what my new windows would look like I was very happy to go ahead with the order. The fitters were very

142

friendly and professional, the new windows make a massive difference. I couldn’t be happier with the work they have done and will definitely be recommending them to my family and friends.”


Ms Dobson Feature Home Partial Refund Ms Dobson chose to have a new set of windows, front door and a sliding porch door installed to completely upgrade the front of her home.

I am so pleased to be a Feature Home Winner. My daughter is looking to have her windows replaced so I will be recommending this company to her.�

“I saw a couple of my neighbours having new windows installed and after looking at my own, which were looking ragged in comparison, decided they needed replacing too. I was very impressed with the help I was given by the Sales Representative and felt that this company would be the company to complete the job to the highest standard.

143


Mrs O’Hara Winner of a £4,200 Refund Mrs O’Hara contacted this company to get On the morning of the installation I got the her porch and door replaced, after her great exciting news that, not only had I been experience with the company, when we selected as a Feature Home Winner, I was also replaced her old windows in August this year. receiving a full refund. “I was very happy with the windows that this The men who installed my new porch were company had previously installed for me. highly professional and tidied up after The overall service was excellent and I knew themselves. I’m absolutely over the moon they would provide the same standard for a with the finished result and what a difference new porch. The old porch was past its best it makes to my home. Giving this company and the condensation forming was rotting another call for a quote is the best decision the timber. I’ve made this year.”

144


- Mrs O’Hara -

“I was very happy with the windows that had previously been installed for me. The overall service was excellent and I knew they would provide the same standard for a new porch.”

145


Mr Gairn Feature Home Partial Refund Mr Gairn replaced his old rotting timber The overall experience was extremely roofline with uPVC roofline products. positive and I would recommend them to Not only do they add to the property’s anyone for their great service and roofline appearance, they are also very easy to products.” maintain. He was delighted to become a Feature Home Winner which meant he received a fantastic refund on his order. “I cannot commend the fitters enough, they were fantastic. The team were very quick and professional, they came when they said and left no mess. A few days after the installation I had a call from the Feature Home Manager who told me the great news that I was a Feature Home Winner.

146


Mrs Livingston Feature Home Partial Refund Mrs Livingston loves sitting in her garden and had a gazebo last year to use when the weather wasn’t great. After her second gazebo blew away Mrs Livingston and her husband agreed on getting a small conservatory and decided to get a quote.

I can’t believe what a difference it has made to our life already - we have had great use out of it, my husband has installed his wine cooler and it is a great place for our three daughters to sit with their friends. I am delighted with the whole experience.”

“I had seen this company on TV so I decided to get a quote. The sales lady who came out was extremely pleasant and made me feel comfortable; she wasn’t pushy and fully explained what she could offer us. I work shifts but the company managed to arrange the times for the fitters around my work patterns.

147


Mr Purvis Winners of a £3,950 Refund Mr Purvis had been thinking about getting new windows for some time, as his existing wooden windows were in bad condition and beginning to rot. “I received a call and decided to get a quote from them since I had seen the company on TV. A designer came out and showed me a sample of a window. I was really impressed by the look, finish and the fact it was a really solid design that I decided to go ahead with the order on the night. I also felt secure as I knew they were a company I could trust, especially with the 10 year guarantee.

148

The fitters arrived when they said they would. I couldn’t believe how quickly they had the old windows out! The fitters also worked solidly for five and a half hours to get the new windows in. They were extremely diligent, their attention to detail was fantastic and they cleaned up after themselves so there was no mess! Both my son and niece are getting married this year so being a Feature Home Winner means that I can put the money I had allocated for my new windows towards their weddings. Thank you.”


- Mr Purvis -

“They were extremely diligent, their attention to detail was fantastic and they cleaned up after themselves so there was no mess!�

149


Mrs Gillespie Feature Home Partial Refund Mrs Gillespie called after hearing of the company on her local radio station. She needed to replace her windows and doors and chose to become a Feature Home owner which allowed her to receive fantastic discounts. “I had been thinking about getting replacement windows for some time and this company were advertising on the radio which prompted me to have a look at their website. I really liked what I saw so I decided to give them a call. I was very happy to go with this company to begin with and when I got the news that I had been chosen as a Feature Home Winner

150

I was ecstatic! The service was professional, the product is fantastic, plus with a great refund through Feature Home I couldn’t have asked for a better experience.�


Ms Kerr Feature Home Partial Refund Ms Kerr’s conservatory was in desperate need of replacement so she decided to give this company a ring to get a free quote. “I was recommended by a friend of the family who had their windows replaced a few years ago by them and was impressed with the quality and service. When I was looking into getting my conservatory replaced my friend easily convinced me to give this company a call.

ones. The Fitters were fantastic and cleared up after themselves. I would have no hesitation whatsoever in recommending the company to anyone considering a conservatory. Thanks so much for a job well done.�

They were very helpful and did not try to push me in anyway. I placed the order and within 10 days the frames and roof of my existing conservatory were being replaced with new

151


Mr Hain Feature Home Partial Refund Mr Hain decided to do a full makeover of his home with new windows and doors. Our great reputation and the fantastic energy saving capabilities of our products were the deciding factors. “I phoned the company and the next day a Salesman came round. He was very helpful, he came at a time convenient for us and went through all our options. He told us about the energy efficient design they used which would keep our home warmer and quieter, exactly what we were looking for. We were so impressed we decided to get our front and back doors replaced too as they were

152

secure and would also help keep the heat in. I couldn’t be happier with the installation. Our home looks completely different now and we have already noticed the difference in our heating bills.”


Mrs Hunter Feature Home Partial Refund Mrs Hunter needed new windows in her home to replace the old inefficient, draughty frames. She contacted a rep to arrange a quote and was happy to go ahead with the installation.

I am so glad to have chosen this company, the finished job was just perfect. I will be recommending them to everyone I know.”

“The Sales Representative that visited was very helpful. He explained what subsidies and discounts were available in the Feature Home Promotion - it seemed too good an offer to miss out on. I agreed for this company to do the work.” The Fitters arrived prompt and fitted my new windows. They were very efficient and cleaned up after themselves so there was no mess.

Before

After

153


Mr & Mrs McCulloch Winners of a £3,750 Refund Mr & Mrs McCulloch purchased three new windows to replace their old bedroom and kitchen timber windows. Not only were they delighted at becoming Feature Home Winners, they couldn’t believe the speed and professional service they received. “We chose this company because we knew of the fantastic service that they provided to our neighbours in previous years. We didn’t expect the sheer speed of the service but to the company’s credit they delivered on every promise they made.

154

During the installation we found out we had been selected as one of the Spring Feature Home Winners. We have never won anything before so to receive a full refund has been truly wonderful. The difference our new windows have made to the heat and noise in our rooms, especially with the recent bad storms, has been a testament to the quality of the windows. We are looking forward to dealing with this company again in the very near future. Many thanks again.”


- Mr & Mrs McCulloch -

“We are looking forward to dealing with this company again in the very near future.�

155


Ms Stewart Feature Home Partial Refund Ms Stewart has been a very loyal customer and it was fitting that she was selected as one of our Feature Home Winners this Summer. With two brand new front windows replaced here’s what she had to say. “I can honestly say that I have been delighted with the service and the quality of the products that this company have supplied. My mother first dealt with this company over 20 years ago and when we needed to renew our two large front windows there was only one company that we wanted to deal with. This company have always provided us with an excellent service and it certainly

156

was no different on this occasion. I cannot recommend this company highly enough to anyone considering purchasing new windows or doors!


Mr & Mrs Thompson Feature Home Partial Refund This company were one of three companies Mr and Mrs Thompson asked to come out and provide them with a quote. It was this company , however, who impressed them the most with our professional service and demonstration.

Receiving this refund has just completed an absolutely fantastic experience. We’ve spotted this company on the TV sponsoring prime time programmes which makes us feel proud to have our windows installed by them. Thanks again.�

“The installation went smoothly with absolutely no problems. There was no mess left by the fitters and our rooms are so much brighter with the white uPVC finish. We were so impressed with the installation that we showed a friend and they instantly approved of the work too. They have now had their windows and doors replaced and could not be happier with the service.

157


Mr & Mrs King Winners of a £4,900 Refund The Kings were looking to have their windows replaced as they were unhappy with the condition of their old ones. They chose to go with this company after receiving their free, no obligation quote. “The difference this has made to the overall appearance of our house has been exactly what we wished for. The installation was first class, efficient and quick, with absolutely no stress and disruption to our routine. The men installing

158

the windows were highly professional and tidy, leaving the house exactly as it was before starting. To receive a full refund through the Feature Home promotion was fantastic. We still can’t believe that our house has been improved to such a high standard and it didn’t cost us a penny! Thank you again for a terrific service.”


- Mr & Mrs King -

“The installation was first class, efficient and quick, with absolutely no stress and disruption to our routine.�

159


Mr Mayes Winners of a £2,800 Refund Mr Mayes was in need of a new garage door when his old door became too unreliable and noisy when operating. He decided to contact this company to get a free, no obligation quote. “I was very impressed with the punctual arrival of the Sales Advisor and he was able to provide all the answers to my questions. I was happy with the price, and knowing that This company was a very reputable company, I agreed for them to install a new garage door.” The communication was very good. Both a Surveyor and the Installation team arrived

160

exactly when they said they would and were polite and proved to be great representatives of their company. On the day of the installation I got the fantastic news that I would be receiving a full refund and my new garage door would be fitted free of charge. Even if I didn’t receive this very generous refund, I would still be recommending them to my friends and family. For everyone, I would like to say a heartfelt thank you for everything.”


- Mr Mayes -

“Even if I didn’t receive this very generous refund, I would still be recommending them to my friends and family.”

161


Ms Adam Feature Home Partial Refund After Ms Adam received a call she decided to get new windows in time for the colder months. “Our windows were very old and would never have survived another winter. We felt it was the right time to get them replaced. We booked an appointment for one of the Sales Advisors to come out and see us. On the night he also gave us a demonstration of their window which I found very interesting, the polite salesmen explained to us how important the design is to provide security and energy efficiency.

162

Our stunning new windows have given our home a completely new look. We immediately felt the temperature difference too.�


Mr Bishop Feature Home Partial Refund Mr Bishop arranged an appointment with one of our Sales Advisors to give him a free, no obligation, quotation to replace his French doors. “My French doors were already double glazed but in very bad condition. I had them installed from a local company around seven years ago, which has now gone bust. I decided to get some quotes from larger companies and did a lot of research.

The fitters who installed the work were very precise and did an amazing job. My doors really do look fantastic and I will definitely be using this company again as well as recommending them to friends and family.�

I decided to use This company as not only did they offer superb products, I also took peace of mind from the fact that they offer a 10 year guarantee on their products!

163


Mr Borthwick Winners of a £4,500 Refund Mr Borthwick was a previous customer and when he realised his doors and kitchen windows needed replacing, he knew who to call. “We first dealt with this company over five years ago when they replaced our front windows. We were very impressed with their service so we asked them back to provide a quote for two new doors and a new window for our kitchen. Their Sales Advisor was extremely helpful and efficient. He gave us a great demonstration of their products and answered all the questions

164

we had to ask before providing us with a quote. Within a week of ordering, the installation team arrived and introduced themselves before setting about their work. Shortly after we were given the surprising news that we had been selected as Feature Home Winners We now look forward to lowering our heating bills as the old window and doors let in so much cold during the winter months. The professionalism shown by this company has been second to none. Many thanks again.”


- Mr Borthwick -

“The professionalism shown by this company has been second to none.�

165


Mr & Master Holden Feature Home Partial Refund The Holdens had a few companies come out and give them quotes but this company came out top with our great service and products. “We had been discussing getting new windows for some time as our old ones were starting to show bad signs of rot. We only wanted to deal with a reputable long established company so we made a couple of calls and one was to this company . We could not believe how warm our house was with the new windows and we have had to turn our heating system down a couple of notches.

166

We would like to thank this company for their fantastic service and workmanship.�


Mrs Brady Feature Home Partial Refund Mrs Brady felt like her home stood out like for the wrong reasons. Her old steel-framed windows had become a problem with heating efficiency too - along with the increases in energy prices it was time to upgrade.

look absolutely beautiful and really help give the house the character I was looking for. I’m so glad I decided to go with this company, they have been nothing short of brilliant from start to finish. Thanks again.”

“The company came out to my home to give me a no-obligation quote and once the price and product demonstration was finished I was highly impressed with what I was shown. The Salesmen was very polite and answered every question I could think to ask. When I was told that I had been selected as a Feature Home winner I was overjoyed. Now that the jobs complete, the new windows

167


Miss O’Donnell Winner of a £2,550 Refund Miss O’Donnell previously got new fascias and guttering installed. After a positive experience with the company she happily agreed to get another quote for a new door. “I received a call to ensure that I was happy with the work and to ask whether I needed any further work carried out in the future. I said that I would possibly consider changing the doors at some point and agreed for them to quote for the work.” When the salesperson called round, like before I did not feel pressured or pushed

168

in any way, however it made sense for me to get the doors replaced with the of fer available. On the day of the installation Stuart arrived from Job Worth Doing and was very pleasant and polite. This company have certainly put a smile on my face and I will continue to sing their praises and recommend them to anyone I know considering any home improvements.”


- Miss O’Donnell -

“This company have certainly put a smile on my face and I will continue to sing their praises.”

169


Mr Morris Feature Home Partial Refund Mr Morris is a loyal customer and we rewarded him with a full refund on his order to upgrade his roofline. “I was contacted by the company and they offered me what I felt was a very fair price to replace my soffits, fascias and gutters. I had no hesitation placing the order knowing what they had done for me in the past and I must say that on every occasion I have dealt with them, everyone has been a pleasure to deal with and very courteous and professional. I was delighted when I received a call from the Feature Home Manager who gave me the fantastic news that I had been selected as a

170

Feature Home Winner I would be receiving my installation totally free of charge!�


Mr & Mrs McAndrew Winners of a £2,470 Refund The McAndrews were very happy with the installation of their new windows and doors and the final products. “We got my new windows and doors installed by Andy and the team and I would like to say it is a brilliant job well done. We were always involved with everything that was getting done. Also I would like to say that the house was left very tidy.

We will be recommending this company to our friends and neighbours, or anyone who asks. Once again, thank you all for a job very well done.”

We would like to say thanks to Sean for all he told us about this company and also to say that we did not feel at any time put under pressure to place an order.

171


Mr & Mrs Richardson Winners of a £4,800 Refund The Richardsons had a problem with moss growth on their roof so decided to call after being recommended by friends and neighbours.

Over the three days it took to complete the restoration we were delighted with the courtesy and cleanliness of the company’s employees.

“In the area where we live there is a lot of At the end of every day they ensured that our surrounding woodland which has caused property and garden were left spotless. moss growth over time on the roofs of all the properties and over the last couple of years I would like to sinc erely thank all the we have been seriously contemplating having s t a f f t h a t w e h a v e d e a l t w i t h f o r a some repair work carried out on our roof. fantastic transformation!” Knowing that this company were a reputable company, had no hesitation allowing them to quote for the work.

172


- Mr & Mrs Richardson -

“I would like to sincerely thank all the staff that we have dealt with for a fantastic transformation!�

173


Mrs Scoball Winner of a £4,125 Refund Mrs Scoball decided it was time to upgrade her old, aluminium, problematic windows to new, uPVC, low maintenance windows. “I was more than happy for this company to come and give me a quote on my windows, especially as they were the old aluminium frames that were installed over 30 years ago! The designer, arrived on time. He showed a sample of the window before measuring and working out an estimate for me. The price worked out was very reasonable so I choose to go ahead with the order.

174

The fitters arrived right on time and I felt very relaxed as I could tell they were highly skilled and knew exactly what they were doing. The outcome was marvellous.”


Mr and Mrs Scarlett Feature Home Partial Refund The Scarletts were delighted with the service they received when getting their new door replaced. “When the Sales Advisor visited our home he was very helpful and informative. We discussed the Lifestyle Account option, the 10 Year Guarantee and the way our new doors would prevent draughts and help us reduce loss of heat from our home. All of which helped us make our decision to choose this company .

I did receive cheaper quotes from other local and national companies but decided to use this company as they’ve been trading for a very long time, had a fantastic product and were very helpful from start to finish.

We were very happy with the cleanliness of the fitters. They got straight on with the job at hand and the whole process was completed within 3 hours.

175


Mr & Mrs Carson Winners of a £2,140 Refund The Carsons were impressed with the professionalism shown by this company when getting their new patio doors installed.

On the day of the installation the installers called to confirm they would arrive by 9.15 am, which they did and by midday the installation was complete. The installers were very courteous, pleasant, efficient, obviously well skilled and experienced.

“I answered the door to one of the Marketing Agents who offered to organise a quotation for new windows. I instead requested a quote The replacement patio doors have for new patio doors. The aluminium framed, transformed the appearance at the rear sliding patio doors in my dining room were of the house, greatly enhancing the needing some serious attention after 24 property value.” years.

176


- Mr and Mrs Carson -

“The installers were very courteous, pleasant, efficient, obviously well skilled and experienced.�

177


Mr Owen & Miss Robertson Feature Home Partial Refund Mr Owen and Miss Robertson had not been happy with their windows and doors for a while. After a visit from a Sales Advisor they decided the time was right to get them upgraded. “This company approached us offering a free no obligation quote for new windows and doors but at first our plan was to wait until next year to have our house upgraded. However, when the salesman came round and measured up and gave us the price we decided that now would be the ideal time to have the work carried out.

178

We are delighted with the quality of the products and workmanship that the company have provided and would especially like to thank them for choosing us as Feature Home Winners and giving us a refund.�


Mr Tindle & Miss Taylor Feature Home Partial Refund Mr Tindle and Miss Taylor were planning to upgrade their home after their wedding but once told about the company’s Lifestyle Account they realised they didn’t have to wait.

We couldn’t believe the news that we had been picked as a Feature Home Winner and would like to thank this company for the refund we have received.”

“We had old aluminium windows and doors in our house and we can’t believe how light and airy our house now feels. The fitters that carried out the work did a fantastic job and left our house immaculate. We are also really impressed with the after sales service; we had a small problem with one of our upstairs windows. We phoned on the Friday and we had an engineer round to our house on the Saturday morning to put it right.

179


Mr & Mrs Haddow Winners of a £4,300 Refund The Haddows wanted to replace their problematic windows but were worried about the cost. Luckily for them they didn’t need to.

were surprisingly shocked at how easy they made the day for us. The team were very polite and friendly and we never once felt uneasy with the work that was going on.

“We were approached by a rep and decided to The rooms instantly felt fresher and brighter allow them to provide us with a quote to give with the new windows installed. We knew us an idea of the cost. The rep was extremely we had chosen the right company and the helpful and the price was very reasonable, finished product spoke for itself. we therefore decided to go ahead and get To say we are over the moon would be an the windows installed. understatement! We can’t thank the company On installation day the team arrived and enough and have nothing but praise for the introduced themselves. They then talked us whole team that dealt with us” through the plans for the rest of the day. We

180


Mr and Mrs Haddow

“We couldn’t believe our luck when we were told that we were Feature Home winners.”

181


Ms Farquar Feature Home Partial Refund Ms Farquar took advantage of the Fast Track Service to have her windows replaced in time for the colder months. “My father and I had been considering replacing our front windows before the winter came in, they had badly decayed over the years. We were amazed that our new windows were manufactured and installed within seven days. The fitting team that installed our windows were excellent and did a fantastic job, they left our house and garden spotless.

182

We would like to thank all the staff. They have been a pleasure to deal with and they’ve made this whole experience stress free.”


Mr & Mrs McBain Winners of a £2,470 Refund The McBains needed their garage door replaced after a harsh winter. After receiving a call they decided to arrange a visit from one of our Sales Advisors.

and clean service - supplying an excellent product, backed up by reliable friendly personnel.”

“The evening before the installation I received a telephone call from the Feature Home Manager to say we had been selected as a Feature Home Winner. I was totally speechless and we still can’t believe our good fortune. During the installation, being a retired engineer myself, I was very impressed by the high quality of the materials used. We could hardly believe how quickly and efficiently the job was completed. It was a very impressive, efficient

183


Mrs Cameron Winners of a £6,900 Refund After an expensive electricity bill the Cameron’s decided it was time to upgrade their windows to save energy in their home. “Daniel and myself had been thinking about getting new windows for some time. We had quotes in the past but the shock of our latest electricity bills made up our minds. We went online and this company was the first company that we found on the internet. We gave them a phone and arranged for someone to come round and give us a quotation. We were impressed with the product and agreed on a price.

184

The day before the installation the Feature Home manager told us the great news, we were Feature Home winners and we would not need to pay a single penny for our windows! Installation day came and the fitting teams arrived at 9am. Each of them introduced themselves and they talked me through the procedure of the installation. The best part of this whole experience however, was being able to turn off the heating for the first time since last summer. The new windows are exactly what we wanted, they make an unbelievable difference.”


- Mrs Cameron -

“We couldn’t believe our luck when we were told that we were Feature Home winners.”

185


Mr & Mrs Anderson Winners of a £5,000 Refund Mr Anderson got a lovely birthday surprise when he was told he was a Feature Home Winner and would get his windows completely free of charge. “Normally when someone calls me up offering a fantastic deal I normally say the only thing I would change in the house is my wife. But we had dealt with this company before in our previous house. We thought we would give them the opportunity to quote for our new windows.

pressure sales tactics. We were very happy and placed the order. We couldn’t believe our luck when on my birthday I got a knock on the door from the Feature Home Manager who told us we had been selected as a Feature Home Winner.

On the morning of our windows being fitted the cavalry arrived! Everyone was so courteous and the fitters done a fantastic job installing our windows with no hassle or mess whatsoever. The feeling we got from James came around and measured up, this company was it was a warm friendly working out a price with no waffle or company from top to bottom, they definitely take pride in what they do.”

186


- Mr & Mrs Anderson -

“Everyone was so courteous and the fitters done a fantastic job installing our windows with no hassle or mess whatsoever.�

187


Mr & Mrs Smith Feature Home Partial Refund The Smiths wanted a conservatory but wanted a respectable company to install it after receiving a few quotes they decided to go with this company . “We decided to choose this company for our conservatory as we wanted to deal with a large national company for security and peace of mind in such a large investment. We found this company to be competitively priced within the market as we had done our research. All the staff have been a pleasure to deal with and we would like to thank all the tradesmen involved in the installation for treating our

188

home with respect and for their fantastic workmanship. The finished conservatory is a lovely addition to our property and our two small children love the room as their new play area.�


Mr & Mrs Carney Feature Home Partial Refund The Carneys had been considering getting their windows replaced for some time but after getting a few quotes decided to put it on hold. “Sean came round from the local office and could not have been nicer to us. He showed us a sample of the windows, measured them up and then worked out the price.

Our windows were installed over two days, with no mess or fuss and we can’t praise the installation personnel highly enough. We would like to thank everyone for looking after us.”

We decided to go ahead and get them done as our old windows were really draughty and it was a lot of work for us to maintain them. It was nice to think that we could have warm rooms and windows that never needed painting.

189


Mrs Cowan Winners of a £25,000 Refund Mrs Cowan transformed her home with new windows and doors which has freshened up the exterior and warmed up the interior.

our house. We were more than happy to help promote this company in our neighbourhood in thanks for the opportunity they have given us.

“We approached this company with the intent of purchasing a set of windows from them. We were unaware of the Feature Home promotion at the time and were delighted to find out that we had been selected to become their next winners and have our house fully double glazed free of charge.

The transformation has been amazing. I didn’t realise how bad our house looked until we had nice clean windows fitted. Our son loves the new windows, now he can see outside without the lead blocking the view. The change has made a huge difference to the appearance of the house, plus we have no more draughts. We had lived with a draughty cold porch for 10 years with bad windows and door frames. Since the new door has been fitted we have no draughts whatsoever. It will save us a great deal on energy bills each year.”

The transformation to our home has been amazing! To receive this opportunity all we had to do was agree for a photographer to visit for some before and after photographs, and for a Feature Home board to be displayed at

190


- Mrs Cowan -

“The transformation has been amazing. I didn’t realise how bad our house looked until we had nice clean windows fitted.”

191


Mr & Mrs Nudgent Winners of a £4,600 Refund The Nudgents gave us a call for a quote to replace their windows, after a visit from one of our Sales Advisors they felt confident to go with this company . “The fitting team were polite, friendly, tidy and efficient. Dust sheets were placed all over the carpets and furniture before the work began. The outside of the house has been given a facelift and the inside looks so much bigger, brighter and cleaner with the lovely new white window surrounds. Our wonderful view is no longer spoilt with dingy old aluminium and wood. The house is now also draught free and warmer. No more condensation on cold winter mornings.

192

We are so glad we made the decision to have this company to fit the windows, as the transformation is amazing both outside and in.”


Mrs Vernette Feature Home Partial Refund Mrs Vernette went with this company after a recommendation from a neighbour and is glad she did! Here is her story in her own words.

shock but was well accepted, I will be treating myself to a holiday this year, thank you.�

“I had some quotes to get my facias and soffits replaced but I chose this company because I wanted the peace of mind of dealing with a reputable and long established company. I was delighted with everything about the process, everyone made me feel so at ease and I found the sales people a joy to deal with. Especially when I received a call from the Sales Manager informing me that I had been selected as a Feature Home Winner. The news that I would be receiving a refund came as a

193


Feature Home Collection Company registration number: 10932339

194

Feature Home Collection  

Over the past few years we have built up quite the collection of Feature Home Winners and we're proud to bring you our latest Collection Edi...

Feature Home Collection  

Over the past few years we have built up quite the collection of Feature Home Winners and we're proud to bring you our latest Collection Edi...

Advertisement