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PROFESSIONAL DEVELOPMENT COURSES May - December 2018

Institute for Professional Excellence


INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx)

Training to Advance Your Career Davenport University’s IPEx offers results-oriented, targeted professional development programs designed for busy, working professionals. Stay current in your field and competitive in the workplace with training that ranges from 1/2-day workshops to multi-day certificates and industry certifications. Courses are taught by industry experts, so you’ll walk away with new knowledge and skills that you can apply immediately. Browse general categories of courses below. • Project Management • Human Resources • Operations/Supply Chain • Accounting/Finance • Management

• Leadership • Sales • International Business • Technology • Health

For more information, contact us directly: Lesa Bergsma Professional Development Manager 616-233-2581 lesa.bergsma@davenport.edu

Bethany DeVine Professional Development Representative 616-233-2589 bethany.devine@davenport.edu


Project Management

davenport.edu/ipex/project-management

Certificate of Project Management Apply the universally recognized tools every project manager needs for effective project planning from start to finish. Deliver more projects on time and on budget with this 3-day program.

Project Management Professional (PMP)® Exam Prep Prepare for the Project Management Institute (PMI) Project Management Professional (PMP)® certification in just 7 weeks.

Project Management Professional (PMP)® Boot Camp Prepare to pass the PMP® exam while learning Agile and advanced project management tools and principals in this intense 5-day program.

Best Practices in MS Project Achieve success with project management technology. If you manage multiple projects or create customized reports in Microsoft® Project, this program is for you.

Project Scheduling with Agile Take an in-depth look at scheduling using Agile tools and concepts in the complex world of global project management.

Project Financial Risk Delve into the financial and risk management of projects with activitybased forecasting, eliminating reserve, budgeting, risk management, and cost associated with projects.

Global Sourcing for Projects Develop global contracts and explore the cultural and ethical differences of managing projects and contracts in a global environment.

Project Quality Management Gain insight and knowledge into project product quality and process improvement for creating project or program deliverables. *Offered in-seat and online **Offered only online

Course Title

Grand Rapids

Lansing

Detroit Area

Certificate of Project Management

May 2 – 3, May 17 October 16 – 17, November 1

May 23 – 24, June 14 October 10 – 11, November 8

May 16 – 17, June 7 October 23 – 23, November 15

Project Management Professional (PMP)® Exam Prep

July 2 – August 17* September 4 – October 22*

July 2 – August 17** September 4 – October 22**

July 2 – August 17** September 4 – October 22**

Project Management Professional (PMP)® Boot Camp

August 27 – 31

May 7 – 11

May 21 – 25 September 10 – 14

Best Practices in MS Project

June 13 – 14 November 7 – 8

N/A

N/A

Project Scheduling with Agile

September 4 – October 22**

September 4 – October 22**

September 4 – October 22**

Project Financial Risk

September 4 – October 22**

September 4 – October 22**

September 4 – October 22**

Global Sourcing for Projects

September 4 – October 22*

September 4 – October 22**

September 4 – October 22**

Project Quality Management

September 4 – October 22*

September 4 – October 22**

September 4 – October 22**


INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx)

Human Resources SHRM Certification Exam Prep Establish yourself as a globally recognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP).

davenport.edu/ipex/human-resources Essentials of Human Resources Equip yourself to manage the complex HR issues faced by today’s business professionals ranging from legal matters to selecting qualified employees.

Emotional Intelligence (EQ) Learn to make stable decisions and get results through effective communication by managing your emotions. Emotional Quotient™ Assessment included.

Difficult Conversations How should you prepare? How do you find the right words? Learn to manage difficult conversations to get the best results.

*Offered in-seat and online **Offered only online Course Title

Grand Rapids

Lansing

Detroit Area

SHRM Certification Exam Prep

September 10 – December 3*

September 10 – December 3** September 10 – December 3**

Essentials of Human Resources

October 9 – November 6

N/A

N/A

Emotional Intelligence (EQ)

October 30

September 12

June 21 December 6

Difficult Conversations

May 22 December 11

May 16 October 17

May 10 October 18


Operations & Supply Chain Certificate of Integrated Operations Management Maximize efficiency, reduce risk and improve quality while applying operations management tools practiced in the classroom immediately.

davenport.edu/ipex/operations

Project Leadership in Operations Learn to lead companies in a project environment in alignment with operations management. Translate organizational objectives into project initiatives that meet corporate goals.

Fundamentals of Lean Discover the impact of lean thinking on traditional systems as you learn to apply lean tools and concepts in the workplace.

*Offered in-seat and online **Offered only online Course Title

Grand Rapids

Lansing

Detroit Area

Certificate of Integrated Operations Management

September 21 – December 14

N/A

September 21 – December 14

Project Leadership in Operations

September 4 – October 22*

September 4 – October 22**

September 4 – October 22**

Fundamentals of Lean

June 15 September 20

N/A

N/A

Accounting & Finance Certified Management Accountant (CMA) Exam Prep This two-part course prepares participants for the CMA certification examination developed and conducted by the Institute of Management Accountants (IMA).

davenport.edu/ipex/accounting Finance for the Non-Financial Manager From accruals to receivables, this course shows you tools to help make each decision pay off both on the job and on the bottom line.

*Offered in-seat and online **Offered only online Course Title

Grand Rapids

Lansing

CMA Exam Prep

September 4 – December 22** September 4 – December 22** September 4 – December 22**

Finance for the Non-Financial Manager

June 7 November 15

September 26

Detroit Area

October 4

“Great experience. I feel more confident and comfortable with this topic and I will definitely use these skills in my job.” — Diane, Operations Manager


INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) Management

davenport.edu/ipex/management

Certificate of Supervisory Management Become a great leader by improving your ability to build collaboration, promote trust, and empower your employees to achieve results.

Emotional Intelligence (EQ) Enhance business acumen to improve collaboration and productivity through interpersonal and intrapersonal awareness. Emotional Quotient™ Assessment included.

Difficult Conversations How should you prepare? How do you find the right words? Learn to employ the skills required to navigate difficult conversations to improve organizational performance.

Talk So People Listen Use your words to inspire action. Learn to positively control your environment to deliver clear messages and engage others.

Business Planning for Entrepreneurs Explore the scope, scale, and needs of the business entrepreneur in a new venture through the development of a unique business plan.

Finance for the Non-Financial Manager From accruals to receivables, this course shows you tools to help make each decision pay off both on the job and on the bottom line.

*Offered in-seat and online **Offered only online Course Title

Grand Rapids

Lansing

Detroit Area

Certificate of Supervisory Management

June 6 – August 29 October 3 – December 12

September 18 – November 27

September 20 – November 29

Emotional Intelligence (EQ)

October 30

September 12

June 21 December 6

Difficult Conversations

May 22 December 11

May 16 October 17

May 10 October 18

Talk So People Listen

June 5 September 27

May 30 November 14

May 24 November 8

Business Planning for Entrepreneurs

September 4 – October 22**

September 4 – October 22**

September 4 – October 22**

Finance for the Non-Financial Manager

June 7 November 15

September 27

October 4


Leadership

davenport.edu/ipex/leadership

Situational Leadership Leadership is not a “one-size fits all”. Learn how to read people, influence (not control), and become the kind of leader that others want to follow.

Negotiating for Results Learn to navigate the process of negotiation to save time and money, develop a higher satisfaction with outcomes, and earn a higher level of respect in the community.

Strategic Planning and Tactical Action Gain a stronger understanding of the strategic planning process. Learn to translate your goals and objectives into tactical action plans that can be implemented at all organizational levels.

Leading Without Authority Learn to achieve results (without relying on authority) by engaging others, managing interactions, and shaping outcomes.

Leading the Next Generation Leverage the differences between the generations to empower leaders and teams to communicate and interact more effectively.

The Conflict-Savvy Leader Learn a proven, step-by-step process for permanently restoring collaboration between direct reports or other key members of your teams.

Course Title

Grand Rapids

Lansing

Detroit Area

Situational Leadership

November 13 & 14

May 9 & 10

May 30 & 31 October 2 & 3

Negotiating for Results

May 8 November 20

N/A

May 17

Strategic Planning and Tactical Action

June 14 September 6

September 19

September 26

Leading Without Authority

June 12 September 18

September 26

September 27

Leading the Next Generation

May 15 September 11

June 13 December 12

June 14 October 25

N/A

N/A

The Conflict-Savvy Leader June 5

“Situational Leadership provides a great foundation for managers to more effectively provide the level of direction and support needed by their direct reports based on their level of competence and confidence on a particular task. I highly recommend this course to all leaders.” — Mary B., Director of Organizational Development


INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) Sales

davenport.edu/ipex/sales

Customer-Centric Selling It is time to take a different approach to sales. Learn to develop, build, and maintain strong relationships with your customers.

Winning Complex Sales Learn what top sales professionals do differently to navigate complex deals and win more often.

Strategic Account Management Today, sales professionals need to be strategic and tactical at the same time. Learn the four key practices that will take your sales effectiveness to the next level.

Course Title

Grand Rapids

Lansing

Detroit Area

Customer-Centric Selling

May 4 October 12

N/A

N/A

Strategic Account Management

June 8 November 30

N/A

N/A

Winning Complex Sales

May 18 November 16

N/A

N/A

International Business

davenport.edu/ipex/IBE

Understanding different cultures and business practices is critical to all organizations that expect to compete in a global environment. For organizations seeking to better understand global business operations, the Institute for Professional Excellence (IPEx) has designed a program exclusively for business professionals. The International Business Experience is an 8-day program that offers a balanced mix of business interactions, corporate tours, cultural collaboration, and professional networking opportunities. Through intercultural exchange, you will have an opportunity to strengthen leadership, problemsolving, and communication skills while gaining a strong understanding of cultural and business norms. Don’t just read case studies about international business; experience them first-hand in the International Business Experience. Contact us to learn more about our next destinations.


Technology

davenport.edu/ipex/technology

Cisco Networking Fundamentals Learn IP addressing, Ethernet concepts, media, and operations to build simple LANs, and more. First of four networking courses to prep for CCNA certification exam.

Cisco Routing and Switching Learn to configure and troubleshoot routers and switches and resolve common issues. Seocond of four networking courses to prep for CCNA certification exam.

Cisco Scaling Networks learn the architecture, components, and operations of routers and switches in a larger and more complex network. Third of four networking courses to prep for CCNA certification exam.

Cisco Connecting Networks Discover WAN technologies and network services required by converged applications in a complex network. Last of four networking courses to prep for CCNA certification exam. Course Title

Grand Rapids

Lansing

Detroit Area

Cisco Networking Fundamentals

September 4 – December 18

September 5 – October 22

N/A

Cisco Routing and Switching

N/A

October 31 – December 19

N/A

Cisco Scaling Networks

September 4 – December 18

N/A

May 7 – July 23 May 8 – July 24

Cisco Connecting Networks

N/A

N/A

September 4 – December 18

Health

davenport.edu/ipex/health

Medical Terminology Quickly master the basics of medical terminology and build a working medical vocabulary of the most frequently encountered suffixes, prefixes, and word roots.

Certified Professional Coder Exam Prep Designed by coding experts to introduce and strengthen coding skills to help you achieve more in your career. **Offered only online

Course Title

Grand Rapids

Lansing

Detroit Area

Medical Terminology

July 23 – August 18**

July 23 – August 18**

July 23 – August 18**

Certified Professional Coder Exam Prep

August 25 – December 15 September 13 – December 13

N/A

September 12 – December 12


INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) My Professional Development Plan Project Management        

Certificate of Project Management Project Management Professional (PMP)® Exam Prep Project Management Professional (PMP)® Boot Camp Best Practices in MS Project Project Scheduling with Agile Project Financial Risk Global Sourcing for Projects Project Quality Management

Human Resources    

SHRM Certification Exam Prep Essentials of Human Resources Emotional Intelligence (EQ) Difficult Conversations

Operations & Supply Chain   

Certificate of Integrated Operations Management Project Leadership in Operations Fundamentals of Lean

Accounting & Finance  

Certified Management Accountant (CMA) Exam Prep Finance for the Non-Financial Manager

Management     

Certificate of Supervisory Management Emotional Intelligence (EQ) Difficult Conversations Talk So People Listen Business Planning for Entrepreneurs

davenport.edu/ipex

Leadership      

Situational Leadership Negotiating for Results Strategic Planning and Tactical Action Leading Without Authority Leading the Next Generation The Conflict-Savvy Leader

Sales   

Customer-Centric Selling Winning Complex Sales Strategic Account Management

International Business 

International Business Experience

Technology    

Cisco Networking Fundamentals Cisco Routing and Switching Cisco Scaling Networks Cisco Connecting Networks

Health  

Medical Terminology Certified Professional Coder Exam Prep


Notes

Corporate Training Courses listed here can be customized and delivered at your workplace or a location of your choice. To learn more, please contact ipex@davenport.edu or call 616-233-2581.

“The Davenport facilitators were great! They had a lot of experience and they were engaged in the programs. They were excited about what they were teaching and that made you want to be there.” — Stacy, Kawasaki Motors Corp. USA


IPEx specializes in proven programs and courses in all areas of professional development.

Peter C. Cook Center | 45 Ottawa Ave. NW | Grand Rapids, MI 49503 | davenport.edu/ipex | 616-233-2581 | ipex@davenport.edu

For more information, contact us directly: Lesa Bergsma Professional Development Manager 616-233-2581 lesa.bergsma@davenport.edu Bethany DeVine Professional Development Representative 616-233-2589 bethany.devine@davenport.edu

davenport.edu/ipex #6040

May - December 2018 Professional Development Calendar  

Davenport University's Institute for Professional Development

May - December 2018 Professional Development Calendar  

Davenport University's Institute for Professional Development

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