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In this 8th Edition

Editor’s Note At First 5 Minutes, we continue to support emergency wardens to accomplish their duty diligently in their respective Emergency Control Organisations (ECO). We do that in a number of ways:

 Editor’s Note  Rooftopping – Apotentially Deadly Craze  New Training Tools for Trainers  Lockout and Lock Down ProceduresWhat are they?  F5M Employee of the Quarter Award 2013  Fire Fighting Equipment in Buildings  Meet some of our new recruits

 We train you  We publish a newsletter for your to keep up to date  We remain available to your ECO for consultancy at any time We have a dedicated team of trainers and consultants around the country who are very passionate about the topic of emergency management and who have experience in emergencies- Hence our motto: Experience Makes All the Difference. We are delighted to have you as customers a would like to continually work together in ensuring risks pertaining to emergencies are well mitigated in your facilities thus making them safe for work. At the end of this exciting year, the staff at First 5 Minutes would like to thank you all for your support and commitment to life safety. We wish you and your loved ones a very happy festive season and a prosperous new year. We look forward to working with you in 2014. Jay.ramanah@first5minutes.com.au

1 Emergency Wardens Australia: December 2013


Rooftopping, a potentially deadly craze

Rooftopping –Courtesy www.propertyoz.com.au

You must have heard of the craze that plagued Social Media some years ago called PLANKING!!! This is a similar craze that swept social media starting in USA and Europe and now rapidly approaching the shores of Australia. It is called ROOFTOPPING and is meant to be the ‘big Brother’ of Planking. The trend involves people illegally climbing high-rise buildings and dangling over the edge, then posting photos on social media. Australian social media users have already caught on to the trend, with photos from a number of high rises appearing online. 2

Police Inspector David Morganti says rooftoppers could face up to 12 months in prison if they are caught after sharing their photos on social media.” "unregulated, high-risk activity" and offenders could also face more $1,500 in fines and also be prosecuted for trespassing.

Propertyoz.com.au has even issued a warning on its website. It says: “Property owners and managers should review their security and regulatory responsibilities as the ‘rooftopping’ craze–taking photos from the top of high-rise buildings–sweeps the country.”

New Training Tools for Trainers Few new tools have recently been added to the trainers’ toolkit. They are:  Facilitator Guide for ECO Training in Shopping Centres  An Armed Hold-up Training programs  Several Scenarios in the library targeted at Shopping Centres.

These new tools will enable trainers to be more flexible with more presentations as well as a whopping set of new scenarios and their responses at their disposal designed for Shopping Centres. This is in line with our strategy to keep updating ECO training program all the time to enhance our warden training sessions. We want to be the industry leader in warden training by providing contemporary, engaging and informative training to you.

Emergency Wardens Australia: December 2013


Lockout & Lock down procedures. What are they? Lockout Lockout is a procedure which prevents unauthorised persons from entering the building and is commonly used when the threat is general or the incident is occurring off the company property. This procedure allows business activities to continue as normal during the outside disruption.

Lock down Lockdown is a procedure used when there is an immediate threat to the company, for example intruders. Lockdown minimises access to the building and secures staff members in rooms. As part of this procedure, everyone must remain in the room until the situation has been declared safe by an authorised person such as the Chief Warden or police officer.

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The process to develop lockdown procedures is as follows:  Serious incident policies and procedures should be addressed regularly in Emergency Control Organisation (ECO) and staff meetings. New and casual staff should be provided with a copy.  Lockdown/lockout drills should be practiced and revised regularly.  Not everyone will be inside an office/building when an incident begins. Develop procedures for individual staff members who may be in corridors or elsewhere when the incident is announced. Decide where they should go, for example report to the nearest building/room.  Consider the building’s external doors. Who will be assigned the responsibility for securing all external doors, if they can be locked safely?  Assess communications devices in offices/rooms. When the building is in lockdown mode, managers/staff members should identify any communication devices in their room including phones, mobile phones, pagers and computers with internet access. The company may wish to develop a policy limiting use of these devices during a lockdown.

 Consider the use of Emergency Warning Systems/Occupant Warning Systems.  Develop an all clear signal. Everyone should know the official signal for the beginning and end of a lockdown or lockout.  A lockdown or lockout may occur at any time including the beginning or end of the working day.  Think about appropriate procedures if a lockdown or lockout becomes necessary as staff members are arriving for work or leaving at the end of the day. Cars may be on the premises and many staff members may be outside.  Practice your lockdown / lockout plan annually. Vary the times of day for the drills so that staff members are confident in a variety of circumstances.  Inform your Police Local Area Command when you plan to schedule a lockdown exercise and invite them to participate.  Utilise the expertise of Police Local Area Command personnel in developing lockdown / lockout plans specific to your business.  Review lockdown procedures in consultation with your Local Area Commander at least once per year or after an incident where lockdown has been used. Reviews could be done at your regular Emergency Planning Committee meetings.  Consider timing the drills and then announcing to everyone how many minutes it took to accomplish the lockdown. Try to improve your times with subsequent practice 

Emergency Wardens Australia: December 2013


“We never have First 5 to chase her for Minutes anything, she (F5M) aims consistently at having a exhibits a highly skilled, “nothing to hard motivated attitude” and and always informed team with goes the extra processes in mile” – Said one

place for colleague when asked about maintaining Joanne’s and internal Customer Service updating of performance the skills.

With this strategic objective in place, F5M has implemented a performance development Program consisting of a range of activities such as managing performance (ME Plan) and providing training for staff (Internal and external) when needed. No performance development Program is complete without a Reward and Recognition Program.

Exceptional performance supports F5M’s values, strategic goals and vision. F5M believes that it is important to recognise and reward people because it:  Positively reinforces excellence in behaviours and performance,  Builds staff engagement, and therefore increases job satisfaction,  Leads to higher retention rates of key staff  Reduces stress and builds an environment where people are encouraged to explore innovative approaches to their work,  Sends a message to prospective staff that staff are valued and above all else,  Supports a culture of Performance Excellence.

This quarter again, a panel reviewed an outstanding field of nominees for the F5M Employee of the Quarter Award 2013 and the winner was Senior Design Officer, Natasha Silver. This award has been going on for 2 years and successful employees have won gift vouchers, tablets as well as movie passes.

F5M Employee of the Quarter Award 2013

Natasha Silver – Senior Design Officer

Unfortunately there is only one First prize however the following nominees are recognized for their outstanding contribution to excellence in performance at F5M.  Bob Howard Team)  Lynda (Corporate)

(Qld Volk

First 5 minutes’ Reward and Recognition program is geared at reinforcing Exceptional Performance. 4

Emergency Wardens Australia: December 2013


Fire Fighting Equipment in Buildings Recently, the picture on the bottom right has been making the rounds on several social media sites and has been gathering thousands of likes and comments. Most people have commented that the idea is ‘original’ as it puts ‘boring’ firefighting equipment in the ‘lime light’.

Furthermore, the end of the hose reel is not currently secured in the interlock. It is recommended that that the end of the hose be secured in the interlock when not in use. This is to ensure that the control valve is turned on to access the nozzle which in turn fills the hose with water when it is needed to fight a fire. Hence, by leaving the end of the hose hanging loose, someone may run the risk of pulling the 36 m of hose up close to a fire and then realizing that the water was not turned on.

First 5 Minutes would like to point out that Fire Fighting Equipment such as hose reels, manual call points and fire extinguishers in buildings fall under strict regulations and guidelines. The Australian Standards and building code of Australia ensure the correct equipment is placed at the right location with the right maintenance schedule such that in the unlikely event of an emergency, they can be relied upon.

While the interior architect might have judged it interesting to make use of the fire equipment in a “trendy” way, it unfortunately poses a risk to life safety. The Fire Extinguisher is not at the recommended height (120 mm from floor) as well as the Manual Call Point (Break Glass Alarm). These essential pieces of equipment must be accessible by staff and other occupants of the building at all times and that includes people who may be on wheel chairs.

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Emergency Wardens Australia: December 2013


Who is Priscilla Deen?

Meet some of our new recruits.

Priscilla Deen Customer Service Coordinator

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I am a Brisbane girl through and through. My first love is the Qld Maroons; my second is a tie between the Broncos and Firebirds. I’m an avid netball player; I’ve been playing since I was 7 years old and don’t look to be stopping any time soon. I’ve lived within Brisbane my whole life and my fiancé and I purchased our first home in Stafford Heights the summer before last. Sometime within the next few years, we are hoping to travel to Cape York for a bit of fun and adventure.

What do you like about your job at F5M?

What are your main challenges for the year ahead? Well right now my main challenges are learning as much as I can about my every changing role in Customer Service, and the trials of working interstate from the rest my team as well as planning a wedding.

How do you like to spend your free time? Spending time with my fiancé and my rather large family is #1 in my books, along with having a laugh with my mates. However, I’m never against just settling down with a good book and enjoying the sun.

I enjoy coming into work each day and being around the people in the office. Everyone is so friendly and supportive. I’ve greatly enjoyed the different roles I have performed since I started here and love being a part of such a fantastic company.

Emergency Wardens Australia: December 2013


We welcome your feedback and contribution to this newsletter. Write to: Jay Ramanah, Professional Development Manager

E: jay.ramanah@first5minutes.com.au T: 07 33552855

7 Emergency Wardens Australia: December 2013

Emergency wardens  

This is the 8th Edition of the Emergency Wardens E News.

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