Page 1

NEWSLETTER

FOR COACHES, MENTORS, AND SUPERVISORS

Winter 2017-2018

1


04

22

President’s Welcome Dr Riza Kadilar A formal welcome from our new President

08

New EMCC Ambassador Dr Lise Lewis A warm welcome to our newsest EMCC Ambassador

14

EMCC Accreditation Awards See who has achieved accreditation success since the last newsletter!

Stratigic Focus Review 2017 - A Year in Review from the International Executive Board

30

Affilated Country News Catch up with some affiliated Country news

40

Member Contibutions Contributions from our membership to celebrate EMCCs 25th anniversary (1992-2017)

16

Lastest EMCC Addreditation News and plans for the future An update on EMCC Accreditation progress and how this has benefited award holders

2

3


WELCOME & HAPPY NEW YEAR Dr RIZA KADILAR EMCC International President

Looking forward

Dear colleagues

Since taking over this role I have had the opportunity to meet some of our members. A key focus for me and my International Executive Board in 2018 is setting the EMCC strategy with Council for 2019-2021. I would love to hear from about what you think is important for the development of the industry of coaching, mentoring, and supervision as well as what is important in your work as a coach, mentor, and/or supervisor. Let me know what you think EMCC should focus on in the coming years so that we First of all, I wish to express my thanks achieve our vision to be the ‘go to body’. to Lise Lewis the out-going EMCC President for her two term presidency. Organisational changes Thanks to all her hard work and passion I’d like to take the opportunity to tell you I have inherited a great organisation to about some changes in Council since the be president of and I am looking forward last newsletter came out. Firstly, please to leading us all into the future. Lise has join me in extending a big welcome to accepted Council’s nomination to be an EMCC Spain who affiliated with EMCC EMCC International Special Ambassador last year and are holding their official and will join David Clutterbuck in this launch in February. Read more about role. You can read Lise’s reflections on EMCC Spain here www.emccspain.org president of EMCC later in this newsletter. I’m delighted to have the opportunity to be able to introduce myself to you as the new President of EMCC (though having been in post since 28 November 2017 I suppose there is a time when I should stop addressing myself as your ‘new’ President). For those of you who haven’t had a chance to read it yet, please do take a look at the press release announcing my presidency where you can learn a little bit more about me.

EMCC INTERNATIONAL SPECIAL AMBASSADORS DR LISE LEWIS AND PROFESSOR DAVID CLUTTERBUCK

4

5


See what special offers we are running this month Visit www.EMCCconference.org

I would also like to say a very big thank you to Marie-Brigitte Bissen who ended her presidency of EMCC Luxembourg at the end of 2017. Mare-Brigitte was the initiator of the creation of AECL (Association Européenne de Coaching) in Luxembourg in March 2006 and has served as president ever since then. The organisation has grown from strength to strength under her leadership and even though she is now stepping down I know she will continue to be closely involved. At the same time I’d like to extend a warm welcome to Mary Devine, EMCC Luxembourg’s new president, welcome, we know that Luxembourg is in safe hands and wish you all the best as you start your presidency.

If you haven’t heard already then I’d like to take this opportunity to tell you about some changes on the International Executive Board. Stephen Murphy’s role has changed from International Marketing to International Development where he will be focusing on the growth of EMCC and our brand. Previous areas that Stephen was responsible for including internal communications and social-media will now be supported by the International Administration Team reporting to Irena Sobolewska (International Operations Vice-president). At the same time I’d like to bring your attention to the news that we are recruiting for a new International Research Vicepresident as Zoltán Csigás steps down in May 2018, if you’re interested in the role then read more here.

Taking up the role of EMCC President meant I had to step down as EMCC Turkey President. I’d like to thank Evrim Cabbaroglu who has agreed to take on the role of interim EMCC Turkey president and council member until Turkey’s next AGM in March 2018.

Finally, I hope you enjoy this new look newsletter and I look forward to meeting many of you at the annual conference 11-13 April 2018 in Amsterdam (or one of our other conferences). Best wishes

Riza Kadilar EMCC President EMCC.President@emccouncil.org

6

7


FAREWELL AND HELLO! Dr Lise Lewis EMCC Past International President 2011-2017 EMCC International Special Ambassador

T

his is ‘farewell’ from me in one role and ‘hello’ in a new role! You may think I’m undergoing some kind of metamorphosis – well – maybe I am - ‘watch this space’ as the saying goes!

Clutterbuck

in

these

endeavours.

What a journey of opportunities and growth being a volunteer for EMCC has given me and I’m told you’d like to hear some of this adventure; hoping this is After eight years as part of the EMCC true! Names are omitted in what follows, International Executive Board (IEB): two however, you’ll recognise the players, years as VP – External Relations and I’m sure, when you read the publication six as EMCC International President, I celebrating the 25th Anniversary of EMCC! thought it was time to move on and make It all started 15 years or so ago talking way for a fresh approach …. as well as with a coach colleague about professional reducing the size of my inbox! Of course, development. I was a member of another the latter may only be momentary as I was professional body then and had become delighted to hear the outcome of the EMCC disenchanted with member benefits limited to Council vote inviting me to become EMCC requests for voting on a new administration; International Special Ambassador. What unknown names without supporting profiles. a pleasure to maintain and develop global I’m grateful to this day that my colleague had relationships built over the last eight years heard of the EMCC operating only in the UK and to put my knowledge of EMCC to good then. We were attracted to this organisation use. I’m already being asked what the role interested in developing standards for the involves; here’s a snippet from the profile: industry; so we joined! With membership • Promote the EMCC at international came a call to become a volunteer and we level with the purpose of developing divided our talents – his being an energy and sustaining the growth and for research and me joining standards profile of EMCC as a leading having a strong background of developing professional body for mentoring, organisational behavioural competences. coaching and supervision and I have a vivid recollection of my first meeting • To support the growth of Affiliated of the Standards Committee in London; Countries and EMCC membership. a large group of what felt like disparate expertise attempting to channel towards I’m delighted of course to stay connected the common goal of raising standards in in this way with the EMCC and to mentoring and coaching. This was around continue working alongside the EMCC the time that coaching was included in the Council, IEB and to partner with David EMC (European Mentoring Centre: the

8

9


EMCC’s founding name) to become the EMCC. To say this first meeting was a lively debate is an understatement; strong views hurtled around the room pitching for preferred discipline foundations deemed appropriate for EMCC standards. This exchange went through several iterations before a focus for EMCC was established. I admired the passion and being a ‘new girl’ I took the diplomatic line when asked what I thought of my first meeting; a skill that has served well over the past eight years. Around the same time the Standards Committee invited applications for members to become trained as assessors and being selected was another opportunity for my coaching colleague and I to participate in what was to become a significant part of the EMCC history – although we didn’t know this at that time! Relationships built in those pioneering days of the EMCC (EMCC UK) sustain to this day and they were heady times of discovery, laughter and frustration. We ‘trained’ assessors were given the portfolio to develop a competency framework informed by research undertaken on behalf of EMCC and to create a quality award for coaching and mentoring training programmes. The industry in the UK had been compared with the Wild West with open market entry for anyone wishing to label themselves a coach. Creating these standards was EMCC’s contribution to what we now attribute to the professionalisation agenda. An amazing personal development opportunity for me was co-authoring the first published EMCC competency framework (2006) and contributing to the creation of the EQA (2008) and the EIA (2009). In the same year as the EQA was launched in the UK, a ‘soft’ launch of a revised version of the EQA was implemented for the new Affiliated Countries in the rest of Europe. The following year (2009) an opportunity emerged for me to apply and be

10

I can’t believe all this happened in • Energising the achievement of such a short space of time and before gaining accreditations – faster I applied for and became EMCC and easier without eroding quality international President in 2011. and professionalism.

accepted for a VP role on what is now known as the EMCC International Executive Board (IEB). This adventure took me ‘virtually’ from the UK to what felt like a wondrous kaleidoscope of cultural diversity; vertical learning curve comes to mind! At my first meeting the topic of ‘One EQA’ was on the agenda and when EMCC UK confirmed a total commitment to this action, little did I know that subsequently I would be volunteering to combine the two processes! Being ‘detail conscious’ was never an attribute of mine, however, putting the ‘best’ together from both schemes created an EQA that has endured across EMCC until fairly recent review. Outstanding work completed by the contributors to the original schemes! By this time the EQA and EIA were gaining popularity across EMCC which led to my next venture (2010) in co-designing and cofacilitating Assessor Training. I still marvel at those volunteers who became EMCC assessors by engaging with the intricacies of both processes; most with English as their second language! As trainers we also had the occasional challenge; you know the one – you arrive at a location and your luggage arrives somewhere else! Toothbrush and toothpaste from the hotel, contact lens case and liquid from the hotel manager’s wife and a rinse through of more intimate items made us ready the next morning to meet our new EQA/EIA trainees. Fortunately – or maybe not for them – they were having the same ‘crumpled’ experience – you know who you are! So - I think at some time I’ve been involved with many things ‘accreditations’ – design assessor – assessor training - assessment panel chair – and lead on the European Supervision Quality Award (ESQA) pilot.

Research has been re-energised honouring the roots of EMCC and enriching member benefits:

Of course, this changed my emphasis from operational to strategic in working with Council and IEB colleagues to develop and deliver a plan that delivered EMCC’s vision, purpose and strategic direction.

EMCC IEB 2017

• Delivery of six international research conferences. Availability of Provocations Reports stimulating thinking on applied research, engaging practitioners and evaluation of coaching

Take a look at some highlights we’ve achieved together as volunteers in Council, IEB and work groups over the past six years:

• Regular webinars on a range of topics informing continuous First Strategic Plan for EMCC identifying professional development focus and actions for developing EMCC • Creating external partnerships for Growth: research studies informing the creation of a body of knowledge for • Nine new affiliates: Croatia | Cyprus mentoring and coaching | Greece | Italy | Norway | Poland | Romania | Spain | Ukraine • Knowledge management: identifying an accessible data bank. • Awaiting affiliation: Russia The Quality portfolio enables EMCC to • Awaiting regional affiliation: EMCC keep ahead of the Regulation agenda: Asia Pacific Region (APR): Australia | Hong Kong | Kuala Lumpur | Laos • Professional Charter lodged with the | New Zealand | Vietnam. Creating a EU and which offers guidelines on regional affiliation is a new venture professional practice for EMCC and significant planning is • Creation of the Global Coaching progressing with local representatives and Mentoring Alliance (GCMA) to ensure governance fit with EMCC. instigated by the EMCC to encourage Creating new accreditations to cooperation between professional accompany and support the EQA bodies (membership AC, EMCC, and EIA: ICF) has produced the Global Code of Ethics • ESQA for coach supervision trainings • Continuing Professional Development • ESIA for individual coach/mentor (CPD) guide for mentors, coaches supervisors and supervisors • ISMCP for organisational mentoring • Alignment of EMCC accreditations and coaching programmes with the European Quality Framework (EQF)

11


• Monitoring developments in professionalisation / regulation for the mentoring, coaching and supervision industry

The last word of appreciation must go to all of you who volunteer your time for the development of EMCC and whose work has grown EMCC to become the leading professional body it is recognised as today.

‘Putting the ‘M’ back in the EMCC project elevating the profile of Mentoring to its Of course, the bigger EMCC becomes, origins of prime position alongside so the demands grow: there is always coaching and supervision. more to do for your EMCC and your wider industry. I hope you feel encouraged Social Responsibility project: EMCC to continue this invaluable work or to Getting Involved for a Better World join the growing number of volunteers. building on the success of Solidarity Coaching by encouraging members to As outgoing President I thank you all for your offer pro bono coaching, mentoring, understanding, patience, resilience and supervision and facilitation to those dedication – EMCC is what you’ve made unable to invest in these activities. it! As incoming Special Ambassador I’m proud to continue working alongside you. Additional membership benefits: All the best to Riza the new EMCC • Growth of the book series International President and to members of the IEB for continued success and for an • On-line bookshop energetic and inspired future vision for EMCC. • Find a mentor/coach/supervisor What an amazing journey and • EMCC 25th Anniversary membership opportunity I’ve had and I’m delighted offers. this will continue with a fresh challenge! I’ve so enjoyed and feel privileged to have contributed something to the development of EMCC’s offerings with the support of an encouraging Council and a fabulous IEB Lise Lewis team. The composition of both Council and EMCC International Special Ambassador IEB has changed over the years losing and EMCC.Ambassador.LiseLewis@ replacing diverse special talents. What I’ll emccouncil.org miss with the way of working and being part of a team over the last eight years is replaced by the enduring friendships!

12

EMCC INTERNATIONAL VOLUNTEER OPPORTUNITIES We're always looking for more volunteers for our WorkGroups and Project Teams to support EMCC International work in our 3rd decade and to help implement our strategic goals. EMCC International volunteers are members who want to help EMCC reach the strategic goals agreed by the Council/International Executive Board.  There are also local country volunteers in each of our Affiliated Countries. More information on how volunteers are managed locally is available from the individual country organisations. To find out more about the various volunteering opportunities please visit our website http://www.emccouncil.org/about_emcc/organisation/volunteers

13


C E L E B R AT I N G E M C C A C C R E D I TAT I O N S U C C E S S C O N G R AT U L AT I O N S TO E V E RY O N E W H O A C H I E V E D A N AWA R D J U LY - D E C E M B E R 2017

EMCC EIA accreditation

EMCC EQA accreditation

FOUNDATION LEVEL

SENIOR PRACTITIONER LEVEL

FOUNDATION LEVEL

Anne Caulfield - Ireland

Amanda Conquy - United Kingdom

British Heart Foundation - United Kingdom : “BHF Coaching Programme”

Dineke Ooms - Netherlands

Andrea Vogt - Hungary

Dr Timothy Dyke - Australia

Angela McNab - United Kingdom

Pascale Imbert - France

Anita Gupta - India

R van der Luit - Netherlands

Billy Byrne - Ireland

Rita Hunink-Sterken - Netherlands

Gineke Sietsma - Netherlands

Windesheim - Netherlands : “Introductie Training Coaching”

PRACTITIONER LEVEL

Helena Gaunt - United Kingdom

PRACTITIONER LEVEL

Hélène Verdier Duberga - France

Agnieszka Kaseja - Poland

Inka-Diane Kloss - Switzerland

Alberto Matcovich - Italy

Jane Booth - United Kingdom

Angelique van der Loo - Netherlands

Jo Hensel - United Kingdom

Anne Doherty - Ireland

Julia Elliott - United Kingdom

Catherine Chemière - France

Katalin Piczko - Hungary

Claire Decaux - France

Katelijne Simonis - Belgium

Clare Hanna - United Kingdom

Kathryn Jackson - United Kingdom

Doru Curteanu - Romania

Klara Tatar-Kiss - Hungary

Else Evers-Bos - Netherlands

Liz Palmer - United Kingdom

Frederike van Verschuer-Karthaus - Netherlands

Mario Dieters - Netherlands

Helen Cowan - United Kingdom

Miriam Oude Wolbers - Netherlands

Jacqueline van Onzenoort - Netherlands

Ozlem Rodoslu - United Kingdom

John Gray - United Kingdom

Paulus Houweling - Netherlands

Júlia Galantai - Hungary

Philippa Thorne - United Kingdom

Lauren Gregory - United Kingdom

Priya Ramesh - India

Lucia Adams - United Kingdom

Rabbe Hedengren - Sweden

Luciana Biscaia - United Kingdom Mick Lavin - Ireland

MASTER PRACTITIONER LEVEL

Mireille Willigenburg - Netherlands

Pascale Vénara - France

Natascha van Weerden - Netherlands

Vincent Traynor - United Kingdom

Nathalie Moncla - France

CC Excellence - Netherlands : “Basiscursus Excellent Coachen Foundation” Growth Coaching International - Australia : “Introduction to Leadership Coaching” Q595 Ltd - United Kingdom : “Keep Right Conversations” Quality Contact - Netherlands : “Kata Coach Practitioner”

Alliance Coachs - France : “Formation COACH and TEAM (CT)” Didascalis - France : “Formation COACH and TEAM (CT)” Grant Thornton - United Kingdom : “Grant Thornton Coach Development Programme” Holonomie - France : “Formation COACH and TEAM (CT)” JBS Ecole de Coaching - France : “Formation COACH and TEAM (CT)”

PRACTITIONER MODULAR AWARD Growth Coaching International - Australia : “Coaching Accreditation Program: Module/Phases 1, 2 and 3” Growth Coaching International - Australia : “Coaching Accreditation Program: Module/Phase 4”

SENIOR PRACTITIONER AWARD Coach020 – Netherlands : “Coach Expert”

EMCC EQAR accreditation FOUNDATION LEVEL Academie voor Coaching – Netherlands : “Opleiding tot ‘Academisch Coach” Coachboulevard – Netherlands : “Basis Coachen niveau Foundation” Coaching in organisaties – Netherlands : “Leergang Coaching en Coachend Leiderschap (HR) managers, professionals en (interne) coaches/begeleiders”

PRACTITIONER LEVEL

Coachboulevard – Netherland : “Opleiding Coach Practitioner” Osiris Conseil – France : “Formation au Coaching "Intelligence de Soi"

Nelkes Kes - Netherlands Pascaline Matusiak - France Peter Spurrier - United Kingdom Rita Jeffery - United Kingdom Sandra de Olde van de Wetering - Netherlands

EMCC ISMCP accreditation

Sylvie Bouchet - France

Médecins Sans Frontières – Norway : “Mentoring and Coaching Hub Oslo” - GOLD AWARD

Wendy Chin - Ireland

EMCC EIAR accreditation PRACTITIONER LEVEL

SENIOR PRACTITIONER LEVEL

Martin van Brakel - Netherlands

Alex Janssen - Netherlands

Rianne Raat - Netherlands

Harry Wijnhoven - Netherlands

Valérie Laudré - France

Ineke Bueno - Netherlands

Virginie Malaprade - France

Nicki Hickson - United Kingdom Onno Vendel Agathon - Netherlands Tineke Looman - Netherlands

14

Wilbert de Kroon - Netherlands

15


E M C C I N T E R N AT I O N A L A C C R E D I TAT I O N

Established a ‘Special Project’ to integrate our European Individual Accreditation (EIA) into the delivery of our European Quality Awards, acting on the feedback received from our providers in 2015/16. ACTING ON FEEDBACK FROM OUR EMCC ACCREDITED PROVIDERS in 2017 Feedback from the questionnaire responses from EMCC providers in 2015/16 identified a commitment by our providers to securing strong professional pathways from accredited qualifications towards individual accreditation to reward, celebrate & value professional practice. Essential next steps included recognition of:

Research and Knowledge Transfer

Denise Whitworth EMCC International Vice President Accreditation

A

SPECIAL THANK YOU to all our EMCC Accreditation Volunteers across the World - WorkGroup Leaders and Members, Country Accreditation Leaders, and Focus Groups; Assessors, Accreditation Managers, Project Managers, and Accreditation Administrators, for their amazing commitment to EMCC Mentoring, Coaching and Supervision Accreditation. Their dedication and contributions are highly valued. The impact of this work has been, and continues to be, remarkable!

Looking back at 2017, OUR 25th ANNIVERSARY YEAR, we have:

for

Qualifications

of

the

European

Higher

Education

Area

• European Qualifications Framework for Lifelong Learning of the EU (EQF-LLL) • And, our GLOBAL RECOGNITION – Coaching, Mentoring and Supervision INTERNATIONAL ACCREDITATIONS AND AWARDS WORLDWIDE!

Extensive research continues to inform our International Accreditation Practice

16

Robust Internal and External Verification

Professional Standards

EMCC ACCREDITATI ON PATHWAYS – rigorous, rewarding and developmental PROFESSIONAL DIALO GUE Underpinning the Process

Shared initial highlights at the EMCC International Conference in Edinburgh March 2017 - reinforcing Accreditation Pathways, and Case Studies from selected European Quality Award (EQA) Providers (*see below) Recognised prior achievements and learning, and the equivalence of other internationally recognised qualifications for Coaching, Mentoring and Supervision.

Reinforced the alignment of our EMCC Quality Awards to the European Qualification Frameworks: • Framework (QF-EHEA)

Quality Assurance Processes and Procedures

International Programme and Individual Accreditation EQA/EIA, ESQA/ESIA and ISMCP ‘Special Project’ Countries/Providers 20 Countries are now actively involved in fully integrating the concept of the EMCC European Individual Accreditation (EIA/ESIA) into the delivery of the EMCC European Quality Awards (EQA/ESQA), GLOBALLY BENCHMARKED against our INTERNATIONAL STANDARDS: • Australia (AltusQ, in line with the launch of EMCC Asia • Norway - Médecins Sans Frontières (MSF) Mentoring Pacific) and Coaching Hub * •

Belgium (TPC Leadership)

Poland (Norman Bennett *, KPMG)

Czech Republic (Coaching Systems)

Qatar (NEW Programmes Sidra Medicine, Doho)

Denmark (Copenhagan Coaching School)

Romania (AoEC)

France (Airbus, Osaris, TPC Leadership)

Spain (University NEW Mentoring Programme)

Germany (AoEC)

Turkey (AoEC*, The Performance Coach Leadership *)

Hungary (GROW) *

India (Coachyra)*

United Arab Emirates (TPC Leadership Dubai, NEW PROGRAMME - AFAQ For Leadership Development LL, Abu Dhabi)

Ireland (KIngstown College) *

Italy (SCOA, TPC Leadership)

UK *(Sheffield Hallam, The OCM , TPC Leadership, Q595, Grant Thornton, Bluesky International)

Netherlands – participating providers to be confirmed for 2018

USA (Damian Goldvarg Consulting Group*)

17


Raising Standards and Professionalism in Coaching, Mentoring and Supervision through Accreditation success in 2017, our 25th Anniversary Year! "EMCC Accreditation is really worth the commitment; it distinguishes the coaches, mentors, supervisors and the providers working to high-level professional standards, and helps to provide a framework for personal development for students and alumni …"

• European Individual Accreditations (EIA), internationally recognised, have increased by 121% (January 2016 to December 2017)

"The EMCC EQA Accreditation epitomises our personalised approach to delivering business education and our commitment to aligning our programmes with Internationally recognised Standards…"

• EQA Accredited Provider Alumni EIA registrations - 2017 target exceeded by 50%

• EMCC European Quality Award (EQA) Accredited Provider Alumni EIA applications have increased by 150% overall

Norman Benett Group Poland Kalina Grela-Łężak Managing Director and Robert Lezak Norman Benett Poland

Sheffield Hallam University Vincent Traynor: Course Leader MSC in Coaching and Mentoring – an EQA Accredited Programme

https://www.youtube.com/watch?v=VDZD5dBIAQs&t=1s (YouTube clip Link: including EIA in the delivery of EQA)

"One of the key learning points as a EMCC Accredited Programme Provider, has been the highlighting of the necessity for the accreditation process if we are to raise the professional profile of coaching/mentoring. Especially given that as coaches/mentors, we have a responsibility to provide the highest quality and ethical service to our clients – the EMCC Awards are a symbol of that quality…"

A unique Masters Programme designed for people who want to become capable, confident and professional coaches or mentors. Through group discussion, one-to-one coaching and work-based projects, participants develop the knowledge and skills to work effectively in a range of different contexts.

• Accreditation of Mentoring and Coaching training courses (EQA) have increased by 41% compared to 2016 and applications are up 200% overall

"EMCC accreditation has become more of a requirement for our international client organisations developing an internal coaching proposition; Kite mark so individuals and organisations are assured of our quality assurance and the rigour of our coach development proposition;

Kingstown College Ireland Shelley Crawford: Head of Student Support/Course Tutor/Coach Supervisor

Raises the standards of accreditation within the industry; Provides coaches with an ongoing CPD and accreditation path" The Performance Coach Leadership Damion Wonfor and Sandra Goddard

European Quality Award (EQA)

EMCC ACCREDITATON REINFORCES:

EMCC EQA not only differentiates our course from a number of other coaching programmes offered in Ireland and online, but it also provides an endorsement of the professional and quality nature of the programme, and verification that the college, its tutors and participants on the course adhere to the EMCC competences and the Global Code of Ethics, thus promoting the professionalism and credibility of coaching.

The very standards

Programme participants can be confident that they are taught coaching methodology, tools and techniques of the highest and most robust standard that is congruent with European and International quality assurance standards.

best

academic

and

The Performance Coach Leadership has offices in 13 countries, providing Leadership Consulting, Leadership Development – developing leadership skills, Coaching of individuals and teams – unlocking leadership potential, Coaching Academy – offering accredited coaching skills programmes – both ‘public’ and in-house client programmes.

professional EMCC European Quality Award (EQA) AND European Supervision Quality Award (ESQA)

Continuous on-going development of processes and the professionalism of the delivery team

"We have built on our established position as one of Europe’s premier providers of coaching and mentoring training and accreditation to provide integrated coaching services in support of our corporate clients’ strategy, including providing specialist leadership and strategic coaching to individuals and teams in senior roles. We work in Europe and increasingly internationally both directly and with partner organisations…."

Best practice at four levels of coaching and mentoring capability, ensuring fit for purpose practice across diverse contexts

European Individual Accreditation (EIA) For clients, the award of a EMCC EIA is a mark of quality and a level of coaching standard assurance that promotes confidence in the coach they are employing as a trusted partner in the process.

18

High calibre, transformative coaching and mentoring approach to updating knowledge, competence and confidence in order to succeed in a very competitive global market…. AND,

The OCM Charlotte Bruce-Foulds: Managing Director Coach – Mentoring Training and Development Angela Keene: Coach, Supervisor and Head of Cultural Coaching Angela Hill: Head of Supervision Professional Coach Mentor

Raises professional credibility, distinguishing individuals as proactive, professional and current. 19


Raising Standards and Professionalism in Coaching, Mentoring and Supervision through Accreditation success in 2017, our 25th Anniversary Year! • EQA Programmes increased by 26% since end of 2015; EQA New Practitioner applications have increased by 140% • European Quality Award (EQA) Bespoke Programme Accreditations have been successfully introduced including Internationally recognised Team Coaching Modules, led by EMCC Ambassador and Joint Founder, Professor David Clutterbuck • Additional Accreditation overall increase via EQA Bespoke Programmes (ie Modular, Short Courses) • The new EMCC Global Award was launched to accredit Mentoring and Coaching Programme Management - design, delivery and evaluation (ISMCP). The first award at Gold level was made in July 2017 to Médecins Sans Frontières (MSF) Mentoring and Coaching Hub, Oslo, Norway.

"The process of applying for the ISMCP EMCC accreditation allowed us to think differently about capturing our learning. We used the ISMCP framework to evaluate internally (as part of the application itself and also independently) and it inspired us from day one to see the changes we needed to make. The comprehensive nature of the application allowed us to actively change and improve our processes. The process also broadened our awareness of best practice from an industry perspective, for which we are very grateful.

"Great news: the coaching supervision certification program I developed has been approved by EMCC This is cutting edge work, and I am very excited to be part of it!"

• SMCP - organisations are in the process of planning and submitting applications; Self Evaluation Framework established with EMCC Mentor support

The Goldvarg Consulting Group, Inc. US Damian Goldvarg, President

• ESQA supervision programmes, and ESIA individual supervision accreditations are gaining an increased momentum internationally • ESIA – new applicants, and 2017 ESQA alumni in the process of completing applications

We would like to thank all the EMCC / ISMCP team for the opportunity of being part of this accreditation that has and will have a big and important impact in our Mentoring Programme; and congratulate the EMCC / ISMCP team for the amazing work and structure of the process"

• ESQA – New Programmes have been established during 2017, and more are in the process of being designed.

Médecins Sans Frontières (MSF) Mentoring and Coaching Hub, Oslo, Norway International Standards for Mentoring and Coaching Programmes (ISMCP)

• The launch of our online database of Accreditation Awards has increased the use of management information to inform future plans, and to support our members and partners worldwide! To find out more, please click on any of the following links:

Alan Lefebvre Coordinator of the Mentoring and Coaching Hub Oslo Norway on behalf of the MSF team

OVERALL A VERY SUCCESSFUL YEAR! EMCC invites all interested Accredited Providers, Alumni and Prospective Providers to contribute to Raising Standards and Professionalism through ACCREDITATION during 2018 To discuss NEW DEVELOPMENTS, OPPORTUNITIES and POTENTIAL CONTRIBUTIONS please contact: emcc.vp.accreditation@emccouncil.org

20

21


E M C C S T R AT E G I C F O C U S U P D AT E

2017 – a year in review The International Executive Board shared a review of their work and that of all the EMCC International Volunteers with Council on 28 November 2017. We’d now like to share that review with you.

THE EMCC INTERNATIONAL STRATEGIC FOCUS 2016-2018 SETTING • • • • • • •

THE BENCHMARK IN PROFESSIONAL COACHING & MENTORING ACCREDITATIONS Develop increasingly efficient and effective Accreditation processes and global presence Reinforce ‘professionalism’, and secure an effective Accreditation equivalence process Review and maintain the relevance of our suite of Accreditation products Enhance Continuous Professional Development for Accreditation Assessors Build win-win relationships with EQA and ESQA providers, industry and sector groups Introduce and embed ISMCP, an accreditation for coaching and mentoring schemes Ensure Accreditation strategy and process consistency across all geographical areas

1 SHAPING • • • • • • •

2 PLAYING A SIGNIFICA NT ROLE IN DEVELOPING COACHING & MENTORING RESEARCH • • • •

AND SHARING EVIDENCE- BASED

Make research come alive via stakeholders, community and discussions Implement a research platform for partnerships and brokering Make research and knowledge accessible to coaching and mentoring practitioners Lead the way in research through surveys, publications, competitions and awards

3

PROVIDING • • • • •

4 OPTIMISING • • • • • •

STATUTES AND STRUCTURE TO ENSURE THAT

EMCC IS

FIT FOR PURPOSE IN THE COMING YEARS

Review EMCC statutes and structure Review corporate governance and audit procedures Clarify IEB and Council roles and responsibilities Review how we develop and manage annual budget plans Improve timely communication and decision making processes Review affiliation and accreditation agreements

• • • •

VALUE THAT ENCOURA GES A GROWING

EMCC INTERNATIONAL

MEMBERSHIP BASE

Optimise benefits for membership both locally and internationally Increase opportunities for corporate membership Develop, communicate and deliver, additional relevant membership activities Improve how we promote EMCC to prospective, new and renewing members Establish activity themes and events through EMCC Affiliated Countries

ATTRACTING • • • •

AND MOTIVATING A GROWING NUMBER OF MULTI- NATIONAL VOLUNTEERS

Increase the recruitment of Volunteers for key projects Enhance the provision of relevant reward and recognition for all Volunteers Develop Volunteer oriented updates and communication Increase the visibility of our Volunteers across all Affiliated Countries and on our website

INTERNATIONAL PARTNERS AND SPONSORS WILLING TO SUPPORT

EMCC

Leverage the scale of EMCC internationally Develop mutually beneficial relationships with current and new partners Develop international sponsorship themes and agreements Provide partners and sponsors with meaningful support activity

7

8

22

COACHING & MENTORING

5

6 RECRUITING

AN ENVIRONMENT THAT SUPPORTS PROFESSIONAL

Develop further the Global Code of Ethics (jointly with AC) Contribute to and influence EU regulatory developments Review coaching and mentoring competences Review and upgrade supervision competences Review diversity policy and develop more detailed specific guidance Publish guidance on continuous professional development practice Offer guidance on implementing organisational mentoring/coaching programmes

23

IMPROVING

BRAND AWARENESS VIA AN ACTIVE AND INVOLVING

MEDIA PRESENCE • Upgrade EMCC website • Develop meaningful and consistent Social Media content • Revise current EMCC and Accreditation logos • Revise and issue Corporate Identity Manual and Logo Usage Guidelines • Leverage new media opportunities to reach target groups


SETTING THE BENCHMARK IN PROFESSIONAL COACHING AND MENTORING ACCREDITATION Develop increasingly efficient & effective Accreditation Processes and Global Presence

• • • • • •

EIA increased by 46% (Jan 2016 – Aug 2017) EQA alumni EIA registrations 2017 target exceeded by 50% Accreditation increased via EQA, EQA Bespoke Programmes (i.e., Modular, Short Courses) Supervision, ISMCP Launch EQA Programmes increased by 26% since end of 2015 EIA Practitioner applications increased by 140% Launched online database of accreditation awards (instead of PDF)

SHAPRING AN ENVIRONMENT THAT SUPPORTS PROFESSIONAL COACHING AND MENTORING Coaching & Mentoring Competencies and CPD

• Continues Professional Development Guide published in June 2017 (available as e-book, free to our members until end 2017) • Initial work for promoting the significance of coaching/mentoring competencies for practitioners

• Current version of the code submitted to European Economic & Social Committee (EU Self & Co-Regulation database) • Feedback process on GCoE completed ( feedback received from EMCC & AC membership). Now consolidating version 2 • Other associations invited/in discussions to become new signatories to GCoE • Complaints & Disciplinary procedure currently being reviewed

Develop further the Global Code of Ethics (jointly with AC)

Reinforce ‘Professionalism’, & secure effective Accreditation Equivalence process

• EQA/ESQA aligned with the European Qualifications Frameworks • EQA/ESQA equivalence policy implemented for EIA/ESIA applicants • Mapping of University Post Graduate coaching, Mentoring and Supervision qualifications aligned to EQA and ESQA • Webinar support for ILM and Post Graduate Alumni EIA applications • Support for Local and InternationalGovernment Agencies to enable accreditation recognition

Review and maintain the relevance of our suite of Accreditation products

• EQA/ESQA reviewed within European and International Accreditation ‘self regulated’ and ‘regulated’ context • Mentoring support for applicants completing EQA/EIA and ESQA/ESIA and ISMCP • Professional Excellence Pathways reinforced • Plans informed by International Research

Enhance Continuous Professional Development for Accreditation Assessors

• • • • • • •

Build win-win relationships with EMCC providers, Industry, Education & Sector groups

Introduce and Embed the EMCC International Standards for Mentoring and Coaching Programmes (ISMCP)

Consistency across Geographical Areas International Standards for Mentoring and Coaching Programmes

ISMCP Offer guidance on implementing organisational mentoring and coaching programmes

EMCC Accreditation statistics (at 19/11/17)

Assessor CPD days – France and Netherlands Provider assessor training – new assessors linked to EQA and ESQA providers Assessor CPD focus areas agreed ISMCP assessor training completed – 10 new assessors worldwide SR Coach Switzerland assessor training completed Assessor CPD webinar panel update 1 to 1 and group specific support provided

• • • •

• • • • • •

EQA/EIA Pilot Project – 19 providers, 12 countries University coaching and mentoring programmes network expanding Increased connections with multi-national corporations and NGOs Organisational mentor and coaching training EQA bespoke programmes established

Established bursary awards for non profit organisations Médecins Sans Frontières (MSF) – Awarded ISMCP GOLD Royal New Zealand Airforce confirmed renewal of ISMCP GOLD International interest expressed Global sharing of philosophy and benchmarking of standards Self-Assessment Framework established

• Review of framework re % balance of skills practice, reflective practice, theory/models and plan process • EIA, EQA and ESQA documentation review • Self-regulatory status reinforced (aligned to European Qualification Frameworks) • Research launched on benefits of EMCC Corporate Membership for EMCC accredited programme providers

• Mentoring/webinars provided for new/existing providers and organisations seeking EIA for coaches/mentors working in an organisational context • Advice provided for the design and delivery of international training programmes • Presentations produced to meet bespoke requirements

• EIA = 148 awarded to date, 120 in 2016, 72 in 2015, 2,259 since Feb 2005 • EIAR = 81 renewed, 272 in 2016, 360 since November 2015 • EQA = 15 awarded (8 in the process of being assessed), 13 in 2016, 165 since April 2006 • EQAR = 20 renewed, 4 in 2016, 27 since January 2014

24

• ESIA = 1 awarded, 3 in 2016, 12 since December 2014 • ESQA = 2 programmes in the process of being designed, 1 in 2016, 9 since July 2012 • ISMCP = 1 awarded in 2017 (3 in the process of submitting applications)

• • • •

Contribute to and influence EU regulatory developments

Review and upgrade supervision competences

Review diversity policy and develop more detailed specific guidance

WorkGroup set up to explore regulatory options – strategy paper in progress Country feedback received and creating regulation country map in final stages Meetings with EU officials have now been set up to engage and explore opportunities Article on Regulation prepared for social media use

• Review of supervision policy and competences completed • Supervision terminology ready to be added to EMCC Glossary • Feedback process on supervision competencies framework in design phase

• Review of diversity and inclusion policy under way • Diversity and Inclusion terms to be defined for EMCC

PLAYING A SIGNIFICANT ROLE IN DEVELOPING AND SHARING EVIDENCE BASED COACHING AND MENTORING RESEARCH

Make Research come alive via stakeholders, community and discussions

• • • •

June 2016 & April 17 provocations reports published 3rd issue of provocations reports being created – initial research regarding Ethics completed. Research provocations blog series plus additional materials available via social media Highest attendance to date (97) at Research Conference 2017

Implement a research platform for partnerships and brokering

• • • •

Research co-operation model 3rd draft now available Creating pool of academics for a research community Coaching, Mentoring and Supervision Respondent Pool - creation in progress Strategic alliance with MRG

Make research and knowledge accessible to coaching and mentoring practitioners

• • • •

Initial research publications database awaits launching (due 2018 jan) Research webinar series launched: currently 2nd ’season’ is running Restructured IJMC editorial process 25th anniversary IJMC edition published (review of articles from 20th Anniversary)

Lead the way in research through surveys, publications, competitions and awards

• Completed joint project with Brighton University: ‘Mentoring across professions’ • Pan-European Coaching and Mentoring survey: EMCC & Henley Business School project. Results now available • 2 research projects currently running: • How pre-informing coachee about coaching process changes the coaching outcome • Integration research project – how coaches integrate coaching outcomes into their lives • Planned project: technology and Coaching (in cooperation with APAC)

25


RECRUITING AND MOTIVATING A GROWING NUMBER OF MULTI-NATIONAL VOLUNTEERS

OPTIMISING STATUTES AND STRUCTURE TO ENSURE THAT EMCC IS FIT FOR PURPOSE IN THE COMING YEARS Review EMCC statutes and structure

Increase the recruitment of volunteers for key projects

• Review of Structure and Council working: proposals made, Council voted to stay the same

• Volunteers asked to add their volunteering to LinkedIn

Review corporate governance and audit procedures

Enhance the provision of relevant reward and recognition for all volunteers

• Annual certificate of volunteering issued each year plus a letter of thanks to all • Volunteer banners introduced for email signatures and other marketing • Free webinar attendance offered as volunteer reward

Australia 1%

EMCC International 2017 volunteers by country

Bahrain 1%

United Kingdom 27%

Clarify IEB and Council roles and responsibilities

Belgium 1% Croatia 2% Cyprus Czech Republic 1% 2% Denmark Finland 2% 1%

Germany 2% Greece 3%

Spain 3% Serbia 0%

Review how we develop and manage annual budget plans

Ireland 4% Israel 1% India Romania 2%

Portugal Poland 1% 4%

Norway Netherlands 7% 1%

IMPROVING BRAND AWARENESS VIA AN ACTIVE AND INVOLVING MEDIA PRESENCE

Italy 4% Luxembourg 4%

3%

Improve timely communication and decision making processes

• 2 Council projects completed

PROVIDING VALUE THAT ENCOURAGES A GROWING EMCC INTERNATIONAL MEMBERSHIP BASE

Optimise benefit for membership both locally and internationally

• Reviewing needs of large member countries via regular president to president conversations • Communicated potential mentoring business opportunities for EMCC members

• Interim website restructure complete • New website launch due January 2018

Increase opportunities for corporate membership

• Research carried out on developing services for multi-nationals with internal coaches. Awaiting report • ‘Mentoring in Organisations’ survey has provided mentoring projects

• Introduced International Marketing Communications Calendar • Monthly themed posts on LinkedIn, Facebook and Twitter

Develop, communicate and deliver additional relevant membership activities

Leverage new media opportunities to reach target groups

• Financial review took place and new budgeting process introduced for 2017

Hungary 5%

Sweden 3%

Develop meaningful and consistent social media content

• Council project formed to look at Council/IEB roles

France 7%

United Arab Emirates 1% Ukraine Turkey 1% 1% Switzerland 3%

Upgrade EMCC website

• Launched on-line log of council decisions

• • • • • •

Book Series: 4 books launched to date 25th anniversary - offers on 25th of each month in 2017 25th anniversary book being prepared Membership certificates issued on joining and at renewal for direct members 270 delegates attended 2017 Annual Conference (highest yet) 3rd annual awards for coaching, mentoring and solidarity coaching

• Produced itemised lists for each country to help reach potential targets via LinkedIn

Improve how we promote EMCC to prospective, new and renewing members

26

• 2017 Spring and Summer editions of newsletter published

27


Direct Membership yearly comparison

General Enquiries Dealt with from Members/Public

90

25

80

20

70

60

15

50

10

40

30

5

20

0

10

Jan 2017 Feb 2017 Mar 2017 Apr 2017 May 2017 Jun 2017 Jul 2017 Aug 2017 Sep 2017 Oct 2017 Nov 2017 Dec 2017 Non-member enquiries

0 2013

2014

2015

2016

2017

EMCC International Direct Membership by Country

VT 1%

AU 12%

USA 22% AT 8%

BH 1% BR 5% UAE 8%

CA 1% CR 1% ET 1%

RU 1%

PE 1%

HG 4%

OM 1% NZ 3% MX 1% MT 4% MY 3%

IN 14% LV 1%

KR 1%

IS 1%

28

29

Member enquiries


C O U N T RY I N P U T C AT C H U P W I T H N E W S F R O M S O M E O F O U R A F F I L I AT E D C O U N T R I E S

30

31


O

Looking to the Future

ur key goal in 2017 has been to install a better image of EMCC on the market and to grow the number of our members. We think that we have now succeeded in establishing the image of the “go to body” that we claim in our mission statement by running around the regions, renewing the site, delivering a very successful local 2 days conference and increasing the number of members beyond 1000. This is true for coaching but not yet for mentoring and supervision.

In 2018 the effort will continue. We organise a 2 days local conference in March where we expect around 1000 participants. We want to strengthen our position in mentoring and supervision. We are going to organise 3 one-day conferences during the year for our supervisors. We really need to increase our efforts because the market is changing: more and more enterprises or institutions are using internal coaches and the supervision is frequently set through tenders. Our supervisors need to be prepared for that evolution of the market, especially because EMCC is far ahead in terms of concepts and that should give a better positioning.

We have also created short videos about different coaching tools like equi-coaching or the use of fencing in coaching, about interviews of clients or young coaches, and we have opened an EMCC France section on YouTube.

One key direction will be to develop more partnerships with enterprises so that they become active in our relationship.

In terms of visibility we have extended the EMCC France headquarters to offer more space to the members and conference rooms and small rooms for face to face coaching. This allows us to organise many small events that our members appreciate very much.

A L O T TO D O A N D A L O T O F E N T H U S I A S M! Dr Michel Moral

32

We are going to launch a new digital platform in order to double the number of potential user. Also, in terms of communication we need to update our flyers and documents and to be much more present on the paper press.

We are using more and more the video technology to illustrate our messages. The videos are published on the site and we plan to subtitle them. More generally we try to exploit more and more the opportunities offered by technology.

Obviously internal coaching is growing very quickly and this is a key evolution of our market. An effect of this evolution is that we are more and more talking about the organisation of coaching, mentoring and supervision in the enterprises and institutions. At this level we have two concerns:

For instance, we have done one very nice video about the use of equi-coaching (coaching with a horse) to work on trust. As Peter Hawkins like to say, leadership is not enough anymore and trust is a soft skill that many clients now want to develop at individual and organisational level. Trust is quite difficult to work on in face to face session. Using a horse makes very easy the understanding of the fundamental mechanisms of trust. The video is the best way to show what is happening in such sessions.

33

Our market has very little knowledge of what we do in terms of mentoring and supervision. Probably more institutional communication is needed at international level.

We need more research on this matter and we also need more cocontribution of the countries to exchange information and ideas.


E

MCC Germany successfully celebrated the 5th after work meeting called “Blaue Stunde” (you might translate as “Twilight Hour”). Within the “Blaue Stunde”-format we had speakers from Airbus, Lilly Pharma, Forest Finance, Google an now Axpo. It is a wonderful way to bring companies, coaches and researchers together and share top approaches in coaching and mentoring.

High Quality Speakers

“T W I L I G H T H O U R” S E E S CONTINUED SUCCESS

We were pleased to have Angelika von der Assen (Head of Management Development at Axpo, Switzerland) and Peter Creutzfeld (Author and Mindful High Performance Expert) as speakers in Darmstadt. They shared their experience in integrating the mindfulness concept into the Axpo high potential development program. It was fascinating to hear how they started carefully by adapting the wording to fit the conservative, engineering focused leadership world of the biggest Swiss energy company. After a relatively short period of using the tools in daily life people became very curious about the very efficient tools they used and the idea started its way through the organisation.

Any questions how to organise the event? Do not hesitate to contact us and share lessons learnt. (Jens Braak)

Dr Jens Braak

34

35


M A N E W Y E A R, A NEW PRESIDENT Mary Devine EMCC Luxembourg President

36

ary Devine has taken up the role of President of EMCC Luxembourg from 1st January 2018, taking over from Marie-Brigitte Bissen who founded the Association of Coaching in Luxembourg in 2006. Marie-Brigitte has been President of EMCC Luxembourg since 2007, and has been an inspirational and driving force both at local and international levels.

She feels proud and privileged to take the helm of EMCC Luxembourg which has 46 members of 11 different nationalities. The new Board comprises Marie-Brigitte Bissen (Treasurer and Membership Manager), Nadine Hemmer (Internal Communications Manager), Susanne Habran-Jensen (Accreditation Manager), Rita Knott (Group Supervision and Solidarity Coaching Manager), and Nathalie de Kerckhove (General Secretary).

Mary is Irish and has worked in leadership and organisational development since 1996 initially as a trainer and facilitator, and from 2002 as an executive coach. Earlier in her career she worked in the IT sector in the UK and Belgium, and at the European Commission in the management of ICT R&D projects. She holds a BA(Mod) in French and Spanish, a BSc(Hons) in Psychology and an EIA at Senior Practitioner level. Member of EMCC since 2004, she joined EMCC Luxembourg in 2006 when she moved there with her family. She has been a Board member since 2015 in the role of Marketing and International Relations Manager.

37


I

n 2018 EMCC Netherlands will celebrates its 15th anniversary and 10 years of affiliation with EMCC. So there will be several festivities hosted by EMCC Netherlands for our anniversary. Through whole 2018 multiple special events will take place. For example a masterclass with a famous international key host and a whole theme month on reflection. Next to that will the yearly EMCC conference take place in Amsterdam, our world-famous capital. We are looking forward to meet you all (or at least a lot of you) in Amsterdam this spring to enjoy the EMCC International conference, and spend a small part of our celebration year together.

A Y E A R TO C E L E B R AT E

Charlotte van den Wall Bake EMCC Netherlands President

38

39


CONTRIBUTIONS FROM OUR MEMBERSHIP TO CELEBRATE EMCCS 25TH ANNIVERSARY (1992-2017)

To celebrate the conclusion of EMCCs 25th anniversary we published a 25 year history of EMCC (free to members at www.EMCCbooks.org).

We also received input from our membership ranging from a haiku through to a visual member’s journey and everything in between. We wanted to share this with you all so that you can hear what other members had to say about our anniversary.

40

41


E M C C C E L E B R AT E S 25 Y E A R S Order your free copy from the EMCC on-line bookstore www.EMCCbooks.org

A

s far back as 1380 Geoffrey Chaucer wrote 'all good things must come to an end' and as 2017 drew to a close, and even though EMCC isn't that old (yet), our 25th anniversary also had to end.

To end our 25th anniversary we presented our members with a free Christmas gift! Browse through our 25 year timeline; read how accreditation, quality and research have developed; join our founders as they share their memories of how it all began; find out the history of each of our affiliated countries and more.

We spent our 25th anniversary year gathering together a history of EMCC - from the first days of the European Mentoring Centre in 1992 through to our 25th year in 2017.

Order your free copy here from our online bookstore www.EMCCbooks.org 

“H A I K U F O R 25” Professor Tony Wall International Thriving at Work Research Group, University of Chester, United Kingdom

THE LIFE OF A COACH, IS THE BRIGHT LANTERN OF GROWTH: A HOPE FOR US ALL. ~ SETTING THE LIMITS, YET EXPLORING THE EDGES: A LIVELY BODY. ~ THE TWENTY-FIFTH LINE, A SILVER ANNIVERSARY; A SPARKLING MOMENT.

Haiku is a form of poetry which tried to capture the essence of its subject. They are designed to be provocative prompts, to be interpreted in many different ways by the reader. In this way, they reflect aspects of coaching and mentoring processes.

42

43


EMCC AND A VENECIAN CONFERENCE Jane Hoatson

W H AT E M C C M E A N S TO M E Katherine St John Brooks

I trained as a coach in the UK in 2002 with the CIPD (though the training was delivered by what was then the Oxford School of Coaching & Mentoring – now OCM) and one session was run in a typically irreverent way by Eric Parsloe, CEO of the Oxford School and one of the founders of the EMCC. It was therefore natural that when I qualified and was looking to join a professional body, I joined EMCC in the UK. Jane Hoatson introducing Dr Geoff Pelham’s session ‘Attachment Theory and Coaching’at EMCC Conference, Venice, 2014

J

ust as I was embarking on a Masters degree in 2014 specialising in teacher learning and mentoring in education, I found to my great delight that not only was EMCC starting up in Italy but that it was also hosting its annual international conference not far from Milan, where I worked. Nestling in the quiet lagoon, the city of Venice provided the perfect setting for reflecting on the profession of mentoring and coaching and acting as a volunteer gave me a great opportunity to get involved with EMCC Italia and meet different fellow EMCC members. The most vivid memory of this event was presenting the speakers wearing a Venetian mask, in preparation for the end of conference masked dinner, in true Venetian style!

As I know David Clutterbuck is a great fan of limericks, I dedicated this one to him after an EMCC Italia sponsored event held at the British Council, Milan, in December 2016. There was a mentor from Milan, Whose dream was of meeting the man Whose questions are tough, but probing enough to develop the person I am.

a chance to catch up with coaches from around the world whom I only really see then. Over the years, I’ve heard some great speakers (as well as some real howlers – will any of us forget the keynote speaker who ‘taught’ a roomful of very experienced coaches how to use the Wheel of Life?!). Herminia Ibarra from INSEAD’s keynote in Zurich in 2005 and Nancy Kline doing an after Conference dinner speech many years back both stand out for me.

My first EMCC conference in 2003 was a complete revelation – all the key figures from the world of coaching in the UK were there. I was awestruck to find myself sitting next to David Megginson in the first workshop I attended. When we had to split into pairs to discuss something it was him and me! I was already very aware of him as an author and general guru so was a bit tongue-tied to start with but he quickly put me at my ease. I was massively impressed by his humility and preparedness to share. As I have got to know him a lot better over the years I continue to be struck by that. This was my introduction to the egalitarian world of coaching where learning is all and there are remarkably few prima donnas.

From early on I wanted to be involved as a volunteer and joined the UK ethics committee. The Committee had recently completed some research with EMCC UK members into the extent to which they were aware of and used the EMCC’s Code of Ethics. Off the back of that another UK ethics committee member, Alison Hodge - who has become a great friend - started running very popular Ethics workshops and I became interested in how internal coaches, in particular, approached the ethical challenges presented by coaching their colleagues. I volunteered to run some research that morphed into a Masters and the next thing I knew, my research supervisor - David Lane - had asked me if I could turn it into a book. My book “Internal Coaching: The Inside Story” was published

I’ve only missed two annual conferences since then and I always find them immensely stimulating, refreshing and

44

45


by Karnac Books in 2014 and none of this would have happened without the EMCC.

Bennett) which is going great guns. Save the Children hosted the launch event and have been very supportive. We have In parallel, I was working with two EMCC 50 member organisations. As Chairman UK members – Steve Nicklen and Sue of a small volunteering charity based in Mortlock – to set up a Coaching & London supporting older isolated people Mentoring Forum for the public sector (called Link Age Southwark) I am finding which I ran for five years (and chaired for it all fascinating to be immersed in the three). I was also involved in setting up an voluntary sector and am learning such a lot. internal coaching special interest group which I co-chaired for a couple of years So I owe the EMCC a great deal – it with Sara Hope. Internal coaching has has played a very significant part in my become a real interest for me. I have been a development as a coach, has led me down speaker about it at two EMCC conferences an unexpected path into authorship and and regularly consult for organisations consultancy, and has introduced me to some setting up an internal coaching resource. great people who have become friends. Thank you, EMCC.

Most recently, in October 2016 I launched a new EMCC UK Forum for the Third Sector (with Judith Martin and Velma

A

s an EMCC member since 2014, I had the opportunity to participate as a volunteer coach in the 1st Career Coaching Development Project, under the title "Talent for Youth" launched by the Hellenic Coaching Association (HCA) and the International Hellenic University ( March 2017-July 2017). Through this project I had the chance to get to know two brilliant students and support their development of talents, build with them a vision for their future and help them find out their character strengths, learn about goal setting and clarify their values. This experience was vital for me as I am a life coach committed to motivate and inspire others to take charge and enhance their life. I have a passion to encourage people to be authentic, real, honest, forgiving, the very best they can be. At the same time the experience affected me as I feel that part of my identity includes being a coach, coaching is for me a natural form of self- expression. Eleni Matraki EMCC Greece

46

REFLECTIONS ON EMCC David Lane

E

merging from David Clutterbuck’s European Mentoring Centre and the annual mentoring conferences the original founders of EMCC set out to create a unifying structure that could encompass both fields of practice. Early tasks involved creating a code of ethics. This was an interesting process and regular meetings between interested parties and discussion more widely led to a starting position. This was my first involvement with an EMCC committee.

model and calls from some to simplify this. In part this was political but eventually with significant input from Lise Lewis to modify the competence labels this became the first published framework for EMCC. Lise also co-authored the capability indicators refined from the same research.

I was asked by EMCC to look at all the existing course frameworks and devise an accreditation model for courses and individuals. The research for this considered some 20 courses and the research literature Subsequently, a discussion started on such as it was at the time. A manual was the competences that should underpin devised for individual accreditation based coaching (mentoring competences were on reflection on learning and work based developing separately). Pauline Willis was practice but not taken up at that time. asked to create a research process for However, there was strong support for a this. Several other associations agreed to course led accreditation. A number of core participate and many in the field shared their features emerged from the discussions. Two own competence models (my Organisation elements were central. Given the variety Professional Development Foundation of course structures it was not possible to shared its research on competencies) and create a curriculum and require all to follow I think Pauline had some 40 frameworks it. Instead a system of equivalence was with which to work. This research and the developed in which it would be possible testing on it across members of different to state that different courses could be associations led to the first research based considered equivalent to a standard even competence model for coaching accepted though they took different approaches. by a professional body. (Some, not all, or the This idea of equivalence became the basis models she drew upon had an underpinning for the accreditation system proposed to research base, e.g. the PDF model, but and accepted by EMCC. Acceptance of many were opinion led. By a rigorous equivalence also meant that we could process, Pauline was able to define the key revisit the competency model and adopt areas.) Subsequently, debates within EMCC equivalence frameworks for that whereby focussed on the complexity of the resulting courses could show equivalence between

47


their competencies and the EMCC framework. The second feature was a differentiation between University based and other courses. Given that Universities were already subject to QAA quality standards it was decided that they could use these to show that they met EMCC requirements in terms of quality. Other providers had to show equivalence to the EMCC standards on quality directly.

as EMCC really became European rather than primarily a UK based organisation. EMCC also became a core supporter of the Global Coaching Convention held in Dublin in 2008 sending David Megginson as the EMCC Ambassador to Dublin and with Lise Lewis who played a key role as one of four organisers of the convention. This resulted in the largest and most comprehensive meeting of professional bodies, coaches, trainers and practitioners (plus some clients This equivalence framework enabled a wide of coaching) from 21 countries held to that range of providers to sign up to the initial time. A year of online groups preparing accreditation system. (I think 20 did and I ten position papers (involving 200 plus met with everyone to take them through the participants) and five days of exploration requirements.) (with 61 participants) resulted in the Dublin However, assessing against equivalence Declaration on Coaching. was not an easy process and to ensure EMCC was critical to the success of that that the process was consistent and widely venture. It was an interesting time as available a call went out to experienced different associations emerged sometimes practitioners to take part in a two-day course cooperating and at others competing for on how to assess. Myself and colleagues members. One curious event occurred in ran those based on models of work based the UK when a set of National Competences learning and reflective practice that were for Coaching were produced by a national being established at that time. To prepare working party that included neither EMCC, for the two-day course accreditation AC, ICF, CIPD, APECS or any Universities process the volunteers were asked to follow offering coaching Masters. I was asked the individual accreditation manual (noted to convene a meeting of these groups above). This enabled them to think about to prepare a response to this apparently their own practice and how to judge it prior unrepresented national working party and to looking at the practice of others. EMCC draft a paper on behalf of these groups was fortunate in the quality of those who to influence the adoption of the national volunteered to be trained who not only did a standards. Fortunately, we were able to first-class job at the time but many of whom have some impact. (Lise Lewis and Marina Dieck, in particular) went on to take key responsibilities for I very much enjoyed working with EMCC further development both in the UK and colleagues over many years and found Internationally. enormous generosity of spirt to promote coaching and mentoring not just in At that time, I was heavily involved in Europe but worldwide. developing coaching frameworks in the USA and South Africa and following discussions with Julie Hay for EMCC and my colleagues in South Africa, EMCC agreed to share information and approaches with COMENSA (the RSA coaching and mentoring body) to support developments there. The broad development of coaching in Europe followed

48

EMCC BOOK SHOP

www.EMCCbooks.org .

49


FOR MORE INFORMATION AND TO BOOK YOUR PLACE VISIT http://netherlands2018.emccconference.org/

8th EMCC International Mentoring, Coaching, and Supervision Research Conference 10 – 11 July 2018 Chester University, UK

50

FOR MORE INFORMTION AND TO BOOK YOUR PLACE VISIT http://research2018.emccconference.org/

51

EMCC International Winter 2017/2018 Newsletter  
EMCC International Winter 2017/2018 Newsletter