Mansfield & District Bereavement Services
Mansfield District Council 126949 Mansfield.indd 1
__________________________________________ Mansfield District Council Bereavement Service
Contents 1. Introduction 2. What you must do when someone dies? 3. What you must do when someone dies Cont? 4. Mansfield & District Crematorium 5. Garden of Remembrance 6. Book of Remembrance & Memorial Cards
7. The Cemeteries & Cremation Pots 8. Burial Services, Graves, Family Research & Safety of Memorials 9. When death is referred to a coroner 10. — 14. Advertorials
Mansfield District Council provides Bereavement services which cover four cemeteries, closed churchyards and a joint involvement in the Mansfield & District Crematorium. The staff provide a caring and sensitive service for people at a difficult time. The Bereavement Service staff are able to give helpful advice and guidance relating to all aspects of funerals and memorialisation. This brochure has been produced to provide more information of the service that we provide. The opening hours for the administration of the service are as follows: Monday — Friday 8.30 am — 5.00 pm Saturday 8.30 am — 12.00 noon Sunday and Bank Holidays Administration is closed The administration of both the Cemeteries and the crematorium is based at Mansfield & District Crematorium, Derby Road, Mansfield NG18 5BJ Tel : 01623 621811 The cemetery and crematorium grounds are open daily as follows: Monday — Friday 8.30 am — 5.00 pm Saturday 8.30 am — 4.00 pm (winter) 5 pm (summer) Sunday and Bank Holidays 10.00 pm — 4.00 pm (winter) 5 pm (summer) The Cemetery grounds are accessible daily between the hours of 8.30 am and 4 pm with longer opening hours during the summer months.
1. 126949 Mansfield.indd 2
___________________________________________ Mansfield District Council Bereavement Service What must you do when someone dies? When someone dies, you will need to inform a number of people and organisations and complete certain documents needed by law. If you are a relative or friend you can do some of these things yourself. Others will need to be done by the executor or administrator of the estate. There is plenty of support available to help you through this difficult time ( please see page 14 for details of how we can help).
What to do in the first few days You won't be able to do everything right away, but in the first few days it's important, if you can, to: tell the family doctor, contact a funeral director, if you intend to use one ‐ if the death occurs at home or in a nursing home the funeral director will need to be contacted to move the deceased to a Chapel of Rest and begin arrangements for the funeral ‐ you should check the will for any special requests.
What documents will you need when registering a death?
When you go to register the death you must take with you: The medical certificate of the cause of death, signed by a doctor unless the coroner is issuing the paperwork. If available take the deceased's birth certificate, marriage/civil partnership certificate and NHS Medical Card.
What documents will you receive from the registrar?
After the information has been recorded into the death register, the registrar will issue the necessary forms and certificates. If a post‐mortem is not being held, the registrar will give you: •
A Certificate for Burial or Cremation (called the 'green form’) giving permission for the body to be buried or for an application for cremation to be made
If the deceased is to be buried or cremated outside of England or Wales the coroner will issue the necessary forms
A Certificate of Registration of Death (form BD8); issued for the Benefits Agency.
You will be able to buy one or more death certificates. These are certified copies of the original register entry. These will be needed by the executor or administrator when sorting out the deceased person's affairs and need to be originals not photocopies. Anything that has to be closed down or claimed will need a certificate. Most companies will return the certificate once they have had sight of it. The registrar will also give you a booklet called 'What to do after a death', offering advice on probate and other administrative issues that will need to be sorted out around this time.
2. 126949 Mansfield.indd 3
__________________________________________ Mansfield District Council Bereavement Service What must you do when someone dies continued? • • •
obtain a Medical Certificate of Cause of Death signed by a doctor or if the coroner is involved take instructions from the coroner's officers regarding registration of the death register the death at the Register Office. You'll find details of how to do this in the section on registration if relevant, complete the reverse of the white BD8 form and send to the local Jobcentre Plus or Benefits Agency (given when you register the death)
As early as possible: •
contact the executor as soon as you can to enable him/her to start the process of obtaining probate if necessary. The executor is usually nominated in the will
if there is no will, decide who will apply to sort out the deceased's affairs and contact the Probate Registry to apply for 'letters of administration' if necessary
Documents you will need in the first few days You'll need to gather together the following documents as soon as possible ‐ to enable registration of the death and to start funeral arrangements.
Medical Certificate of Cause of Death, signed by a doctor unless the coroner is involved and there has been a coroner's post mortem
birth certificate *
marriage/civil partnership certificates *
NHS Number/NHS Medical Card *
organ donor card (if appropriate)
It is not necessary to have these documents but you will need to provide information contained within them, e.g. date and place of deceased's birth, spouse/civil partner's full name, etc.
How do you register a death? How and where you can register a death, and information you will need to provide A death must be registered within five days from when it occurred. This period can be extended in exceptional circumstances and if the coroner is involved. The registration must take place in the district where the death occurred. If it is difficult for you to get to the appropriate register office, you may visit your local office and declare the necessary information. In this case the registration by declaration may result in a delay in the issue of the document needed for the funeral arrangements. If you need further advice and help please telephone the Mansfield Register Office on: 01623 476564
Registering the death will take about half an hour.
3. 126949 Mansfield.indd 4
___________________________________________ Mansfield District Council Bereavement Service
Thoresby Chapel Interior
Mansfield & District Crematorium The Chapels Mansfield & District Crematorium was officially opened in June 1960 as a joint venture between Ashfield, Mansfield and Newark & Sherwood District Councils. It has two chapels, Thoresby which seats 80 persons and Newstead Chapel seats 40 persons. We allow 30 minutes for the actual service and services are timed at 40 minute intervals to allow for the movement of mourners, however if this is not long enough for the proposed service then it is possible to book an additional service time for a nominal fee or to use the drop down screen in the Newstead Chapel so that the service can be relayed into there should you have a large number of mourners. It is possible to either hold the whole service at the crematorium, or have a service elsewhere and the committal at the crematorium. The staff will assist in any way possible to ensure that families can personalise their loved ones service and we have an extensive music portfolio for this as well as welcoming photos, orders of service, different modes of transport and coffin, live music etc. Both chapels have loop systems and disabled access and toilets.
Newstead Chapel Interior
4. 126949 Mansfield.indd 5
__________________________________________ Mansfield District Council Bereavement Service The Garden of Remembrance
The Garden of Remembrance provides a peaceful and tranquil place in which to gather your thoughts and also, if you wish, to have your loved one’s remains scattered in the woodland area. A record is kept of the general location in which the cremated remains are placed which also means that in future it is possible to arrange for a loved one’s remains to be placed in the same general area as those of a previous loved one. No memorials are permitted in the woodland area.
If family wish, memorial trees, shrubs, bronze kerb plaques are memorials for their loved ones in the Garden of Remembrance to the building. For further information please contact a member of staff who will explain the procedure to you.
Floral tributes left in the Gardens of Remembrance are usually cleared on a Wednesday morning in order to preserve the beauty of the grounds. In the event that you might wish for your floral tribute to be left longer than that date it is essential that you notify the office so it can be noted. On Mothers Day, Valentines Day, Grandparents Day and Remembrance Sunday floral tributes are automatically left for two weeks. Christmas wreaths are left until the last day of January when the grounds are cleared. It is important to note that we do have a large wildlife population of both squirrels, rabbits and so prickly foliage will help protect your floral tributes from being eaten or played with.
5. 126949 Mansfield.indd 6
__________________________________________ Mansfield District Council Bereavement Service The Book of Remembrance The Books of Remembrance are on view daily, providing a lasting memorial to your loved one. The name of the deceased and a suitable epitaph may be recorded under the date of death. The pages will be turned daily so that inscriptions may be viewed. The lettering is hand‐written in the finest traditions of mediaeval illuminated manuscripts and the volumes are richly bound and tooled. A digital Book of Remembrance is also available which allows you to see your loved ones entry whenever you want and also allows it to be viewed on the internet — details can be provided by the Bereavement Service staff.
Other Memorials Other forms of memorialisation in the Gardens of Remembrance can also be provided to the next of kin or with their written permission. These can include Bronze kerb plaques which are located around the pond area, plaques in front of flowering shrubs and trees or memorial vase blocks (as per picture) which provide a means of remembering a loved one through the provision of a memorial vase and inscribed plaque. Details of these can be obtained by contacting Bereavement Services staff.
Columbarium Vaults These form a memorialisation located in a secluded woodland setting at the crematorium provides a means of temporary repository for your loved ones remains. Forming a more traditional headstone type of memorial they provide a repository for two sets of remains on a lease basis as well as providing a flower vase for floral display and inscribed front facing plaque which can have a photo plaque attached. Decisions relating to the purchase of the lease on such a memorial need to be considered before a funeral takes place to ensure that clear instructions are given relating to final disposition of the cremated remains.
6. 126949 Mansfield.indd 7
___________________________________________ Mansfield District Council Bereavement Service The Cemeteries Mansfield District Council manages and maintains four cemeteries within its environs offering a full range of internment options including woodland burial, (where you can have full kerbsets around the perimeter of the grave) lawn burial (where you may have just a headstone and nothing in front of that) cremated remains grave (these are half the size of a full grave and take a minimum of four sets of cremated remains allowing you to have a headstone only) and children's graves (again of lawn style but in designated areas specifically reserved for children). Victorian Girl In all instances where the exclusive right or burial is purchased (this is not applicable for children's graves) there is a requirement for the right to be transferred to a new owner should the original owner pass away. The exclusive right of burial is usually on a 50 year lease at Mansfield and primarily gives the owner the right to state who will be interred in the grave and what memorial will go on the grave. The actual land remains under the ownership of the Mansfield District Council who will carry out maintenance on the land. At the end of the 50 year term the Local Authority has a duty to attempt to notify all owners and see if they wish to re‐new the lease if the lease is not renewed then the rights transfer back to the Local Authority. In all instances where the right is purchased the registered grave owner will receive a Deed to the grave. This is a legal document and should be kept in a safe place. Bereavement Services must be contacted for advice if it is wished to transfer the Deed to a new owner.
Mansfield Cemetery Mansfield Cemetery was opened in the 1870’s and is the final resting place of many prominent people who have helped shape Mansfield. The Victorian section of the cemetery is home to some very important and interesting memorials and is a Grade II listed Garden of Special Interest due to a lot of the original trees still being in situ. There is a beautiful double chapel in Mansfield Cemetery which is ideal for small intimate funeral services or for wedding blessings. This cemetery is currently undergoing a massive refurbishment of its infrastructure.
Mansfield Woodhouse Cemetery
Mansfield Cemetery Chapel
Whilst Mansfield District Council maintain the Welbeck Road closed churchyard it is the Cemetery on Leeming Lane which was opened in 1910 which is currently used and is the final resting place of many well known local families who have shaped Mansfield Woodhouse. Leeming Lane also offers woodland burial facilities and has a chapel. This cemetery has recently undergone improvements to its infrastructure as part of our commitment to ensuring the facility is a fitting resting place for your loved ones.
Pleasley Hill Cemetery A small village like cemetery which was opened in 1897 which still offers a community feel.
Warsop Cemetery Opened in 1917 and comprising once again a community feel. This cemetery has recently been doubled in size and is in the process of having improvement works to its infrastructure.
7. 126949 Mansfield.indd 8
__________________________________________ Mansfield District Council Bereavement Service Burial Services A full service may be held in the Cemetery chapel, followed by the burial, or alternatively a service could be held in a church or other venue and the coffin brought to the cemetery for burial only. The Cemetery chapel is non‐denominational and are available to all religions, sects and beliefs. Bereavement Services staff will prepare the grave for the burial, and a Burial Attendant will ensure that the service takes place safely and smoothly. Following the burial, when the mourners have left, the grave will be back‐filled and re‐instated with turf or grass seed, depending on the season. The grave will be topped up and re‐turfed or seeded if necessary. The grave will be maintained as part of the general maintenance of the cemetery, further details are available from the Bereavement Services Office.
Burials take place in graves, which are laid out in regular pattern within the cemeteries. A grave may either be un‐purchased, which means that the rights to it remain with the Council, or purchased, which means that the right to bury in the grave and to place a memorial on it are transferred to the owner. The ownership of the land does not transfer ‐ the Council owns all the land within the cemeteries. At the end of the period the lease may be renewed, otherwise the rights transfer back to the Council. A grave may be purchased in advance of need, or it may be purchased subsequent to the burial. The grave owner receives a Deed to the grave, which is a legal document and should be kept in a safe place. Bereavement Services should be contacted for advice on the procedures required if it is wished to transfer the Deed to a new owner.
Family Research Bereavement Services receive many requests from people researching their family history. The registers for Mansfield District Council Cemeteries and Mansfield & District Crematorium are held at the Mansfield & District Crematorium office. Bereavement Service staff will happily conduct searches on your behalf and it is advisable to leave a list of details with them so they can give you all the relevant information.
Safety Inspections of Memorials Bereavement Services are currently carrying out safety inspections on all memorials within Mansfield and area Cemeteries. The inspections are being undertaken in accordance with advice issued to local authorities by the Health & Safety Executive and the recent Memorial Safety Guidance 2009 issued by the Ministry of Justice. Whilst every effort will be made to ensure that all memorials are left in a safe and secure way, occasionally a memorial may have to be cordoned off for a period of time. A yellow safety‐ warning label is fixed to any memorial that is found to be unsafe. This is to advise owners to contact Bereavement Services and not to touch the memorial unless they are having the memorial repaired by a qualified memorial mason. Any new memorial must also be fixed with a ground‐anchor system. For further information on the memorial safety inspections please contact a member of the Bereavement Staff at the Mansfield Cemetery Office.
8. 126949 Mansfield.indd 9
__________________________________________ Mansfield District Council Bereavement Service What happens if the death is referred to a coroner? If a death is reported to the coroner which does not need to be the subject of an inquest (when death is a result of natural disease or illness), a certificate giving the cause of death will be sent to the registrar of deaths on completion of the coroner's enquiries. You can then go ahead and register the death. In a small number of cases ‐ where the cause of death is unclear, sudden or suspicious ‐ the doctor or hospital or registrar will report the death to the coroner. In this case registration of the death will be delayed as an inquest will need to be held. Inquests: It is the duty of coroners to investigate deaths which are reported to them and which:
appear to be due to violence are unnatural are of sudden and of unknown cause
occur in legal custody
The coroner will preserve confidentiality as far as possible but you should remember that the system is based on public court hearings. If you request it, the coroner will explain the reasons for the procedures adopted in particular cases as long as the coroner is satisfied that the person has a proper interest and a right to know. An inquest is not a trial. It is an enquiry to establish who the deceased was and how, when and where they died. After the death the coroner will issue an interim death certificate to enable the estate to be dealt with. On conclusion of the inquest, the next of kin will be provided with an explanation about how, where and when a copy of the death certificate can be obtained.
Registering a stillbirth
How is a stillbirth defined? A stillborn child is legally defined as a child born after the 24th week of pregnancy who did not, at any time after being born, breathe or show any other signs of life. What do you need to do to register a stillbirth, either inside or outside Mansfield District Council. When a child is stillborn, a doctor or midwife will issue a medical certificate of stillbirth. The person who registers the stillbirth must take this certificate to the registrar. Every stillbirth in England or Wales must be registered in the district in which it takes place. A stillbirth may not be registered more than three months after it occurred. If the stillbirth occurs in Mansfield District Council you will be able to make an appointment to attend any of the registration offices in the county. For more information call the Registration Service helpline. If you live outside Mansfield District Council or if the still‐birth occurs outside Mansfield District Council and it is not convenient for you to register the stillbirth in Mansfield District Council, you may prefer to make a declaration of the stillbirth to your local register office. Staff from your local register office will be able to offer you advice on the procedure for this and you can contact them by looking in your local phone book. Please note that registration by declaration does result in a delay in the issue of the document needed for the funeral arrangements.
9. 126949 Mansfield.indd 10
__________________________________________ Mansfield District Council Bereavement Service
Caring For Your Future We understand that moving to a care home or making the decision on behalf of a loved one is probably one of the most difficult decisions you will ever make. Thatâ€™s why we invite you personally to visit one of our care homes in the area and speak to our Home Manager or a member of the Care Team to find out more about Hallmark Healthcare.
Kirkby Manor Care Home -Tel: 01623 723724 Beech Avenue, Kirkby in Ashfield, Nottinghamshire, NG17 4HG
Forest Manor Care Home -Tel: 01623 442999 Mansfield Road, Sutton in Ashfield, Nottinghamshire, NG17 4HG
Tuxford Manor Care Home -Tel: 01777 872555 143 Lincoln Road, Tuxford, Nottinghamshire, NG22 0JQ
10. 126949 Mansfield.indd 11
__________________________________________ Mansfield District Council Bereavement Service GLENDAS FLOWERS
The Forest Lodge Flowers say the words you cannot Find… Caring and Professional staff are always on hand to Reassure, Advise and Help you when choosing Flowers at this sad time.
1b Station street, Mansfield Woodhouse Nottinghamshire NG19 8AE
Tel: 01623 622002
At The Larch Farm we offer a friendly, compassionate and truly personal service to you at this difficult time. We provide a high standard of catering to suit all needs and budgets.
The Larch Farm Pub, Ravenshead
Please contact either Hannah or Claire for further details.
The Larch Farm Pub 2 Mansfield Road Ravenshead Nottinghamshire NG15 9HA Tel: 01623 491987
The management and staff of The Forest Lodge offer a warm welcome to all guests particularly at this most sensitive of times. • We offer the use of our wonderful restaurant and adjacent bar which affords the family's privacy but plenty of space. • The experience of the staff enables you to book the time and date and then let us take care of everything which we do in a sympathetic and unobtrusive way. • Please contact us by: • e mail email@example.com • telephone 01623 824443. • www.forestlodgehotel.co.uk
Mansfield Memorials by SKANTA
An Independent family business with 25 years experience. Visit our large showroom at 19 Huthwaite Rd., SUTTON-IN-ASHFIELD, Notts, NG17 2ED or Call 01623 440719 for a brochure
19 Huthwaite Road, Sutton-in-Ashfield, Notts. NG17 2ED 01623440719 www.skanta.co.uk
11. 126949 Mansfield.indd 12
__________________________________________ Mansfield District Council Bereavement Service
We are here to help alleviate the stress and upset at this difficult time by taking the catering arrangements in hand and providing comfortable surroundings for you and your family and friends. Come and talk to us about your requirements and let us do the rest.
We offer a warm welcome, a sympathetic and unobtrusive service
A selection of menu options available ranging from morning coffee, afternoon tea, hot or cold buffet, lunches or dinners
• • • •
Disabled access and spacious seating areas A large car park
J.W. Hutchinson FUNERAL DIRECTORS ROLLS RYOCE 294 ‐ 296 Southwell Road East Rainworth Mansfield NOTTINGHAMSHIRE PERFECT NG21 OEB ASSURANCE tel:(01623)797647 Or:(01623)870312 PRE PAID FUNERAL PLANS
Light cannot be without shade
No hire charges
Let our friendly staff look after your family and friends at this difficult time Telephone either Michael or Graham to make an appointment to discuss your needs. Telephone: 01623 649612 Email: firstname.lastname@example.org Website: www.cooperswoodhouse.com
127 Leeming Lane North, Mansfield Woodhouse, Mansfield, Notts. NG19 9HR
Time passes, suddenly when you have to make unfamiliar decisions, that's why we can help. We understand your feelings, we know you need reassurance. Our funeral service provides the care and attention to detail you yourself would give if you could. Our years of experience will ensure your peace of mind. We act at once, day or night, 24 hours per day whenever you need us we will be there.
12. 126949 Mansfield.indd 13
__________________________________________ Mansfield District Council Bereavement Service
NEW BARN BAR
• • • •
We are here to cater for all your needs and the needs of your friends and family at this sad time Catering from 10 to 200 people Offering a variety of foods from finger buffets, hot plates or afternoon tea with sandwiches Full Disabled Access Let us help make this difficult day a smooth and special where everyone can remember a loved one
Contact one of out Managers on 01623 623031 180 Nottingham Road Mansfield NG18 4AF www.ilrosso.co.uk
OUR NEW BAR EXTENTION COULD BE JUST THE PLACE FOR YOU AND YOUR RELATIVES Ideal for any private parties, a selection of classic beers, lagers & extensive wine menu. The Barn Bar opens to enclosed outside seating area for relaxing drinking & alfresco dining with drinks, waitress service. We would welcome the opportunity to serve you your relatives and guests at this difficult time.
Please phone us on: 0115 9652013 NOTTINGHAM ROAD, OXTON, NOTTINGHAM, NC25 OSE
The Hostess Restaurant
"Here at the Hostess we appreciate it is a difficult time and our aim is to take the stress out of catering for you. We have a comfortable bar/lounge area with a well stocked bar, as well as a one hundred and fifty seater restaurant all on one level." All our menus and services are designed to be flexible and you may be assured that the needs of your family and friends will be attended to with the utmost care and respect." The Hostess Restaurant Sookholm Road, Mansfield, NG19 8LL Please Contact us on: 01623 843728 Email: email@example.com www.thehostess.co.uk
13. 126949 Mansfield.indd 14
‘In times of need... ‐ we can help’
As one of the longest established firms in Mansfield, we offer expert, sympathetic advice when you need it most. Let us help you with: • Obtaining Grant of Representation • Sorting out your loved one’s estate • Settling tax affairs • Lifetime planning • Making Wills / Power of Attorney • Will disputes Contact us for friendly, professional advice & to arrange a free consultation. Tel: 01623 626039 The Old Meeting House, Stockwell Gate, Mansfield, Notts, NG18 1LG www.bryanandarmstrong.co.uk
At the Oakham Suite we offer a high standard of catering for your funeral needs at very realistic prices. Full in house catering Waiting on service 2 licensed bars Large car park Full disabled access on ground level The Oakham Suite can accommodate from 50 to 175 people seated, and have a wide choice menu. All food is freshly prepared and cooked on the premises. For All Enquires Tel:0844 264 0550 Web site www.oakham-suite.co.uk
Please consider the
Mansfield-Woodhouse We are able to give you an excellent choice from our new menu.
We would like to offer you and your guests our help at this difficult time with all your requirements. Bar and Restaurant Function Room Hire Large Car Park Wheelchair Access Off Leeming Lane, Mansfield Woodhouse Tel: 01623 456377
e-mail firstname.lastname@example.org 126949 Mansfield.indd 15
Mansfield & District Crematorium & Cemetery Opening Times
The Office is open Monday ‐ Friday 8.30 am to 5.00 pm Saturday 8.30 ‐ 12noon This is the main administration office for both the cemetery and crematorium. For further information please telephone 01623 621811 The Bereavement Service is here to help in any way possible. Registrar of Births, Deaths & Marriages — 01623 476564 Ashfield District Council — Cemeteries 01623 450000 Newark Town Council — Cemeteries 01636 680342
Mansfield & District Council Mansfield Bereavement Services Crematorium Office Derby Rd., Mansfield Notts NG18 5BJ Published by Brochures UK 40 Rockburgh Crescent Preston PR4 5RD Tel: 01772 498366 126949 Mansfield.indd 16