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FUTURE-PROOFING RETAIL

69% 30%

76.7%

of those aged between 21 and 35 have made an online purchase in the past month

of Black Friday 2017 purchases were made online

of those aged between 36 and 49 have made an online purchase in the past month

65%

63%

of shoppers wouldn’t shop with online vendors who’ve ghosted them in the past and not followed up on purchases

of consumers expect to make more online purchases in 2018 than in 2017

88%

77% of customers research products online before buying in-store

£3.4bn total worth of online shopping baskets are abandoned each year

17.5% of millennials’ shopping choices were influenced by social-media platform content

84%

of customers research products online before buying things online

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47.9% UK shoppers buy online because it’s more convenient than buying in-store

54% of consumers find what they want to buy by googling it

£10.5bn

is how much UK retailers could earn over the next five years by buying retargeting ads encouraging customers to complete purchases and by making online shopping more convenient

www.flixmedia.eu

Sources: Advantech, Amazon, Barclays, Episerver, KPMG, Narvar, PwC, Salesforce

of retailers plan to provide an online shopping experience by the end of 2018

Future-proofing Retail - sponsored by Flixmedia  
Future-proofing Retail - sponsored by Flixmedia