Middle East and North Africa Edition
June 4, Issue 82
Etihad Airways will commence operations to Mahé in the Republic of Seychelles on November 1. RAK GoVERNmENT AcQuIRES BANyAN TREE Al WAdI The government of Ras Al Khaimah has taken over Banyan Tree Al Wadi from Rakeen development.
5 BEST WESTERN ARRIVES IN IRAQ Best Western International has embarked on its Gulf expansion after signing an agreement to manage its first hotel in Iraq, with construction expected to start in September.
In This Issue Market Update Weekly News Air Travel News Accommodation News Who’s Moved Travel Talk Agents’ Corner Travel Channels Rendezvous Events JuNE 4, 2011
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Etihad to Open
Route to Seychelles
TRAVEL TRADE WEEKLY Managing Editor mary Kammitsi email@example.com Journalists Rita Kasziba duncan macRae marianna Keen Design & Layout Elina Pericleous Sales & Marketing dimitris Thomaidis Directors Andreas constantinides mary Kammitsi Headquarters P.o. Box 25255 Nicosia 1308 cyprus Tel: +35722820888 Fax: +35722318958 Website www.traveltradeweekly.travel Emails firstname.lastname@example.org email@example.com firstname.lastname@example.org
Varied Occupancy Results The Middle East and Africa (MEA) region has closed April with mixed hotel occupancy results, according to the latest monthly report from STR Global.
he region’s occupancy decreased by 9.7 percent to 59 percent, while the average daily rate rose to uSd176.82, representing an increase of 10.8 percent compared with April 2010. Revenue per available room (RevPAR) showed slight growth of 0.1 percent to uSd104.25. Elizabeth Randall, managing director, STR Global, elaborated on the region’s mixed performance. “With the Arab spring and its consequences still ongoing across parts of Northern Africa and the middle East, Northern Africa reported a 45 percent RevPAR drop, mainly driven by occupancy declines as demand stayed away. The middle East’s overall performance increased in occupancy and average room rate, driven by improvements in the largest two hotel markets of the region— Saudi Arabia and the united Arab Emirates.” despite the downturn, parts of the region sustained high occupancy
rates with Riyadh, Saudi Arabia (up by 17 percent to 73.8 percent) and Abu dhabi, uAE (up by 15.7 percent to 69.3 percent) witnessing double-digit increases compared with the corresponding period of 2010. cairo, Egypt witnessed the largest decrease with occupancy dropping by 52.1 percent to 33 percent, followed by Johannesburg, South Africa (down by 22.1 percent to 46.3 percent), and muscat, oman (down by 20.3 percent to 53.1 percent).
The Middle East’s overall performance increased in occupancy and average room rate In terms of average daily rate (AdR), Johannesburg and cape Town, experienced the largest increase, while Abu dhabi, Beirut, and cairo’s AdR witnessed double-digit decreases. Four markets’ RevPAR rose more than 10 percent: Riyadh; cape Town; dubai, uAE and Jeddah, Saudi Arabia, while cairo endured the largest decline in that metric with a 57.9 percent decrease.
Passenger Traﬃc Soars at DXB MENA Exchange Rates Accurate as of 2/6/2011 currencies shown in red are fixed against the uS dollar COUNTRY uAE (AEd) Egypt (EGP) Saudi Arabia (SAR) lebanon (lBP) Bahrain (BHd) Jordan ( Jod) Syria (SyP) Kuwait (KWd) Qatar (QAR) oman (omR) Tunisia (TNd) morocco (mAd) Iran (IRR) yemen (yER) Algeria (dZd) libya (lyd)
CURRENCY dirham Pound Riyal Pound dinar dinar Pound dinar Riyal Rial dinar dirham Riyal Rial dinar dinar
1USD= 3.67 5.94 3.75 1,513 0.37 0.71 47.40 0.28 3.64 0.38 1.38 7.88 10,598 214.50 72.09 1.21
Passenger traﬃc increased by 13.2 percent in April at dubai International Airport (dXB), according to the recent figures announced by dubai Airports. Passenger volume totalled 4.23 million, representing a significant increase of 13.2 percent over the same month in 2010, when the traﬃc to and from Europe reasonably dropped following the volcanic eruption in Iceland. The year to date volume rise to 16.5 million, up 8.5 percent compared with the corresponding period in 2010. In terms of regions, Asia-Gcc showed the largest increase with 29.1 percent, followed by Western Europe with 20.1 percent growth. middle Eastern routes recorded a drop of 2.4 percent, attributable to the ongoing political unrest. Paul Griﬃths, cEo, dubai Airports, commented on the results. “We have surpassed the four million passenger mark in three out of the first four months of the year and that trend is set to continue. our busiest summer ever is just around the corner and we will be working hard to maintain high service levels and ensure the comfort of our customers. That includes the activation of our Summer mission programme which deploys additional customer service personnel to help passengers pass quickly and smoothly through our airport.” JuNE 4, 2011
Sabre Expands in Kuwait In line with its strategic plans for the GCC, Sabre Travel Network Middle East (STNME) has opened its latest oﬃce in Kuwait City, Kuwait.
he Bahrain-based global distribution system (GdS) provider’s new bureau, located in the Al-Qible district, will also serve as a venue for workshops and agent training. The facility was oﬃcially unveiled by Nabil A. Al Zamel, deputy director general, civil aviation for aviation safety and air transport aﬀairs, Kuwait. daniel Naoumovitch, cEo, STNmE, elaborated on the opening. “Sabre has built a reputation for delivering innovative and reliable products that help our travel management company customers establish a long term vision for growth and profitability. We have a strong
understanding of our local customer needs and we pride ourselves on being able to deliver on these. our new oﬃce in Kuwait reinforces our commitment to this country and to meeting the specific needs of our Kuwait partners.” In accordance with the company’s expansion plans, STNmE is poised to launch a number of new innovations in the Kuwaiti market, including the Sabre Red Workspace, a cutting-edge platform for travel management companies for search and booking. Sabre currently serves more than 55,000 travel agencies worldwide and operates 20 oﬃces in 11 countries across the middle East.
Sabre Kuwait oﬃce opening
Hilton Hotels & Resorts Property to Open in Jubail, in 2014 Hilton Worldwide announced the signing of a management agreement with dar Al Bayan Real Estate development co. for the first Hilton Hotels & Resorts property in Al Jubail, Saudi Arabia. dave Horton, global head, Hilton Hotels & Resorts, elaborated on the strategic decision. “Hilton Al Jubail marks our entry into a new key city in the Kingdom. With 93 years of experience, global expertise, and the ability to tailor to our local communities, Hilton Al Jubail will ably support the city’s development into a business and tourism centre.” Hilton Al Jubail, located on the Al Jubail corniche, will be one of the few waterfront developments being built and is scheduled to open in the first quarter of 2014. It will be adjacent to the upcoming marina and in close proximity to Industrial Zone 1, the city’s business hub. The hotel will be designed as a city resort to meet the requirements of the business and leisure tourism markets. It will comprise of 400 rooms and 30 suite chalets, with facilities including four meetings rooms, two boardrooms, a 700m2 ballroom, a private beach, outdoor swimming pools and a health club. JuNE 4, 2011
RAK Government Acquires Banyan Tree Al Wadi The government of Ras Al Khaimah has taken over Banyan Tree Al Wadi from Rakeen Development.
n terms of the agreement, announced by the Ras Al Khaimah Hotels and Tourism development Authority, the developer has handed over the ownership of the desert resort to the government of Ras Al Khamah, which has already set up a project management team to implement the process. The oﬃcial signing ceremony took place on may 30 at Banyan Tree Al Wadi and was attended by H.H. Sheikh mohammed bin Saud bin Saqr Al Qasimi, crown prince, Ras Al Khaimah; Ho KwonPing, executive chairman and founder, Banyan Tree Holdings limited; Jim Stewart, cEo, investment and development oﬃce, government of Ras Al Khaimah; Victor louis, chief operating oﬃcer, hotels and tourism investment and development, government of Ras Al Khaimah and Pascal Eppink, general manager, Banyan Tree Al Wadi. The crown prince commented on the acquisition. “With this wonderful partnership and our regional expertise, we believe that Banyan Tree Al Wadi will outgrow its potential, achieve
new heights and grow to become the beacon of top-class quality service in this region. We aim to create an impact as a strategic player and increase our portfolio with a goal to attract world-class hotel corporations and investors to the emirate of Ras Al Khaimah. That is our robust
economic growth and strong tourism expansion plan in the next few years.” Banyan Tree Al Wadi, the latest addition to Ras Al Khaimah’s deluxe properties, oﬃcially launched in April 2010, represents the uAE’s first exclusive luxury desert resort.
Ho KwonPink and H.H. Sheikh Mohammed bin Saud bin Saqr Al Qasimi JuNE 4, 2011
- Air News
Yemenia Launches Direct Flights Yemenia Airways is to strengthen its presence in the UAE with the launch of an additional service between Sana’a and Abu Dhabi International Airport, starting on June 17.
he direct flights between the capital cities will improve connectivity between the uAE and yemen, which experienced an increase of 19 percent in passenger traﬃc in 2010. mohsein Ali Haidrah, area manager, Abu dhabi and oman, yemenia Airways, noted that the new service was highly anticipated. “yemenia Airways is pleased to announce this increase in frequency to Sana’a from Abu dhabi, which is a response to the increasing demand of our customers.”
The additional flight to the existing Abu dhabi – Aden – Sana’a, Abu dhabi – Riyadh – Sana’s and Abu dhabi – Seiyun – Sana’a routes will bring the total services of the airline to Abu dhabi to four-weekly. Ahmed Al Haddabi, senior vice president,
airport operations, Abu dhabi Airports company (AdAc), welcomed yemenia’s latest addition to its route map. “We are delighted to see more services being oﬀered to passengers at Abu dhabi International Airport. ”
Egyptair’s Alexandria Route Goes Daily Egyptair is to take another step to strengthen its link to the uAE by increasing flight frequency on its dubai-Alexandria route to daily, eﬀective from June 20. The latest move embodies part of the airline’s strategic expansion in the uAE, where Egyptair currently operates 28 non-stop flights from cairo, of which 14 weekly services touch down in dubai and seven weekly flights in both Sharjah and Abu dhabi. By the beginning of June, the cairo-Abu dhabi route has been updated with three additional flights, while the carrier will commence daily flights between dubai and Alexandria from June 20. The airline will operate its 145seat Airbus 320/200 on the route. JuNE 4, 2011
- Air News
Etihad to Open Route to Seychelles Etihad Airways will commence operations to Mahé in the Republic of Seychelles on November 1.
ubject to government approval, Etihad will operate four return services per week from Abu dhabi to Seychelles International Airport, which will be the airline’s 68th destination. James Hogan, cEo, Etihad Airways, noted that the Seychelles has a strong and growing appeal as a premium leisure destination, with increasing numbers of uAE residents and European travellers holidaying there. “With the recent honeymoon of the duke and duchess of cambridge, the Seychelles is likely to gain new interest as a destination of choice. Increased frequencies from mid-2011 on some of our primary routes from Europe make the
approaching northern winter period an ideal time to launch these new services. We expect this will be a hugely popular destination, in particular for holidaymakers from the Gcc and European markets, due to the ease of connecting services through Abu dhabi and convenient scheduling.”
With the recent honeymoon of the Duke and Duchess of Cambridge, the Seychelles is likely to gain new interest as a destination of choice
flydubai Enters Ukraine flydubai is set to expand its route map with the addition of three routes from dubai to Kiev, donestsk and Kharkov. The services will mark the carrier’s entry into ukraine. The airline will commence the services after Eid, with the maiden flight to Kiev and Kharkov taking oﬀ on September 16, to arrive in donetsk one day later on September 17. Ghaith Al Ghaith, cEo, flydubai, emphasised how the new routes will enhance the spring and winter holiday options of travellers from the uAE. “ukraine is a fascinating country, ideally located at the edge of North, South, East and West Europe. The potential to develop the economic relationship between ukraine and the uAE is huge and I am confident flydubai’s three new destinations will have a large stimulant eﬀect on this relationship.” Anton Volov, director, Boryspil International Airport, Kiev, commented on the dubai-based carriers arrival. “We are very much looking forward to welcoming flydubai to Kiev in September. flydubai is a quality airline oﬀering aﬀordable flights on brand new aircraft and this will have a major benefit for passengers wishing to travel between Kiev and dubai.” The new routes to ukraine, the eighth most visited country in the world, will broaden flydubai’s global network to 40 destinations. 8
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Best Western Arrives in Iraq Best Western International has embarked on its Gulf expansion after signing an agreement to manage its first hotel in Iraq, with construction expected to start in September.
he hotel chain sealed the contract with Golden mountains company, the owner of the proposed Best Western Premier Erbil Hotel, in its regional head
oﬃce in Bangkok. Glenn de Souza, vice president of international operations, Asia and middle East, Best Western International, highlighted the fourth largest Iraqi city’s rising significance. “There are many positive
points which have triggered the interest of Best Western in Iraq for its next step of brand expansion. compared to other countries in the region, Iraq holds good promise when considering the economy, the people, the salaries and financial resources. It is a promising destination that holds vast potential as both a major business centre and a fascinating tourism spot. With Best Western Premier Erbil Hotel, the destination will benefit from the global sales and marketing reach, revenue generation and promotional power enjoyed by Best Western.”
Compared to other countries in the region, Iraq holds good promise when considering the economy Strategically located within close proximity to the newly-built airport, the hotel is slated for opening in the second quarter of 2014. The property, catering for both business and leisure travellers, will consists of 160 rooms in standard, junior, deluxe and executive suites categories and will feature a restaurant, lobby lounge, spa and casino as well as meeting and conference facilities. Best Western Premier Erbil Hotel
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Gordon Wilson Gordon Wilson has been promoted to president and cEo at Travelport limited. In the past five years, he led Travelport’s GdS, the firm’s most strategic and largest business, and has served as deputy cEo since 2010. Wilson, who will also join the company’s Board of directors, has solid industry, commercial and operational expertise. Jeﬀ clarke, former president and cEo will continue to work as executive chairman, in charge of strategic investments, mergers, acquisitions and corporate developments.
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Raed Al Rahma Raed Al Rahma has been appointed as area manager in Iraq for Emirates. In his new role, he has been tasked to support the airline’s operations in the market, including sales and service functions. Al Rahma joined Emirates in Raed Al Rahma 1991 and has held a number of positions since then. He was the first uAE national to join flight operations as a management trainee, before being appointed as VIP airport services manager. Al Rahma holds an mBA from Southern New Hampshire university and a BSc from Embry Riddle Aeronautical university in the uS.
Akbar Al Baker
CEO, Qatar Airways
Spa Director, Evason Ma'in Hot Springs & Six Senses Spa, Jordan
“once again Qatar Airways has proved it is an airline increasingly recognised by travellers for its high levels of service and outstanding products. our passengers travelling in business class, on both short- and long-haul routes, are assured of an unrivalled experience and we are extremely delighted to have won over our key advocates – consumers and travel partners.”
Qatar Airways has proved it is an airline increasingly recognised for its high levels of service
“In terms of medical wellness Ayman Alamat tourism we are proud of our Six Senses Spa, with the exceptional treatments and products, amazing facility, ambiance, location and well trained and seasonal therapist that gives tailor made treatments. Spa goers nowadays are looking more for a treatment that creates a journey that helps during their normal lifestyle after vacation, including treatments that are connected with yoga and meditation, and packages that are based on detox and cleansing.”
Spa goers nowadays are looking more for a treatment that creates a journey Akbar Al Baker
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Name: Hakan Bakar Position: CEO Company: Holiday Factory Location: UAE Who are you? I am the cEo of Holiday Factory and I have been in the travel and tourism industry all my life. I graduated in archaeology in Germany and started my career as a tour guide when I was 18 years old, thereby bringing my passion of travelling to life. Before Holiday Factory, I led a renowned tour operator in Germany. Holiday Factory is the first real tour operator in the uAE oﬀering professionally organised package tours. Trips to Europe include destinations such as Turkey, Italy, France, Spain, uK, Germany, Switzerland, Austria, czech Republic and Hungary. Asian destinations feature India, Sri lanka, Thailand, malaysia and Indonesia whilst lebanon, Egypt and Jordan are included in the middle East region. Honeymooners haven’t been left out with the maldives, mauritius and the Seychelles on oﬀer in the Indian ocean section.
Tourism Experts Discuss Industry’s Future Travel technology firm Amadeus has hosted a panel discussion examining the future of the travel industry and the role of technology in its development. The panel looked at the changing role of the travel agents, in addition to how the market in the middle East is still very diﬀerent from other parts of the world. Taking part in the discussions were omar Ahmad, cEo, Joob.com; Asim Arshad, cEo, orient Travel; Roland Bunge, commercial general manager, Kanoo Travel; Albert Pozo, vice president, multinational business and corporate travel, Amadeus and Joerg Schuler, director of marketing and operations, WEmEA, Amadeus. The group concluded that the rise of online technology in particular has had an impact on traditional forms of selling travel, however, firms are adapting to the changes with travel agents embracing new ways of connecting with customers. Pozo commented that the travel industry has been transforming for the past decade, with technology playing an ever increasing part. Aftrer analysing the past 10 years and looking at forecasts done for the coming decade, the panellists see the travel service landscape being very diﬀerent in the future. conclusions were drawn that travel agents will be around for years to come, but demand for online travel booking is rising and customers who are still using agents regularly are often researching extensively before booking.
What is your favourite thing about working in the travel industry? I love to organise good holiday packages. A satisfied, happy customer is all I want. I always try to make sure that they have a wonderful and pleasant journey.
When is the best time to visit the UAE? I think the best time is when it isn’t too hot. That would be anytime between November and march.
Where would you like to travel for your next holiday? South Africa. Since we are planning to add this destination, I will be visiting it soon to see the best deals we could crack for our customers.
Why should people come to you for travel advice? We are working with travel agencies, so I would like to reiterate that they are not our competitors. People could visit their nearest travel agencies for travel advice but I can surely tell you the reason they should ask for our product. We are one of the most aﬀordable package tour operators. All our prices on our brochure are fixed and the price clients see is the price they pay. Whether it is a family holiday, a cultural experience or a city break, Holiday Factory has options to match everyone’s expectations. Travel in any season, any day and the prices will still be aﬀordable. JuNE 4, 2011
Summit Encourages Iraqi Investment More than 100 professionals, with a diverse mix of business backgrounds, attended a seminar hosted by Range Hospitality at Dubai International Financial Centre (DIFC), entitled Investment in Iraq Summit 2011.
ey speakers included Ibrahim Al Baghdadi, elected chairman of the Iraqi National Businessmen council; mohammed Asaria, vice chairman, Range Hospitality and Khaled Saqqaf, head of Jordan and Iraq oﬃces, Al Tamimi & company. munaf Ali, cEo, Range Hospitality, commemorated the event with a welcome speech. “Range Hospitality is proud to arrange this seminar by bringing together leading multinational companies operating in Iraq. The seminar was arranged to provide
an insight to religious hospitality and the investment dynamics in Iraq.”
Range Hospitality is proud to arrange this seminar by bringing together leading multinational companies operating in Iraq during the event, Al Baghdadi noted that religious tourism in Iraq is on a growth trajectory but further developments are needed to cope with demand. “There are absolutely no hotels in Karbala
and Najaf which would be graded threestar or above by international standards. coupled with the growing number of pilgrims, a number of large scale developments are required to ensure this ‘gap’ is addressed. We require at least 500 hotels, based on the current influx of pilgrims, to be built in Karbala,” commented Al Baghdadi In 2010, foreign firms and investors reported uSd42.67 billion in investments, service contracts and other commercial activities across Iraq — an estimated 48.7 percent increase in total deal value from 2010.
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Q & A with Sami Nasser Not all travel trade in the MENA region has experienced a trough due to widespread instability, and displacement of tourism has even helped some regions. Sami Nasser, vice president, Middle East, Africa and Indian Ocean, Sofitel, expresses the brand’s success and future plans as well as what needs to be done to continually reinforce the root of Sofitel’s value. Travel Trade Weekly: Could you tell the Middle East? us about some of the developments Sami Nasser: We don’t have too many and openings in the Middle East and hotels in the region. I’d like to have hotels North Africa region in the next two that give good profit, where the owner is years and the reasons behind some of happy, and this is why we have to refuse some hotels. When looking at a new the more significant openings? Sami Nasser: I will start by talking about property, the first thing we analyse is the Sofitel dubai Jumeirah Beach. For me, this property only finished fully opening this year and it is starting to have good results. Some of the good results are based on the situation in Egypt, and maybe in Bahrain, as we saw a big increase in the dubai market. We also have the chinese coming. Sofitel dubai Jumeirah Beach is very nice because it could be a (leisure) resort and it could be corporate so we have half of the clients under corporate and half of them that like ‘The Walk’ - a place where you can walk with the family. This is the first Sofitel in dubai. The second one will be on the Palm, and then there will be a property on Sheikh Zayed road. This hotel will be completely corporate and mIcE focused. We will not have more than three hotels in dubai because I believe it’s enough. There is also the Abu dhabi property, due to open with 280 rooms, at the corniche. Abu dhabi needs new hotels, and they are needed in the corniche area. Then there is Sofitel Bahrain, which we just opened a few months ago. The property is one of the most beautiful as very few hotels in Bahrain are by the beach. The main target market for this hotel is really international clients, especially when you have big events like the Formula one. In other countries like Syria, we can develop more. Also we would like to enter Qatar, Saudi Arabia and Jordan.
Travel Trade Weekly: Do you plan to expand on a large scale throughout JuNE 4, 2011
location and exclusivity.
Travel Trade Weekly: Any significance of focusing on human developments in the North Africa region: resources. Sami Nasser: I met with a travel agent Algeria, Libya, Tunisia and so forth? Sami Nasser: In libya we don’t have recently who informed me that she spent properties. In Algeria we have one Sofitel and I’m sure it is enough for now. The hotel is doing very well and is one of the most profitable hotels in the world.
Travel Trade Weekly: Will you be looking to go into Turkey? Sami Nasser: I would love to. If I could get a hotel, yes I would take it and keep it.
Travel Trade Weekly: Tell us about the importance of customer service in Sofitel properties, and also about the
two days in our hotel and that the service was good. This is the minimum that I would expect from a customer. Sofitel does a very good job in terms of people, but what I would like to work on further is for staﬀ to make decisions and take initiative. Guests should not have to wait for a waitress to say: “let me go ask if this is possible.” The waitress should do what she has to do to oﬀer guests what they want. you can teach them, but you have to also choose them. Some people never take initiative and they are afraid.
We would like to enter Qatar, Saudi Arabia and Jordan 15
Abu Dhabi Targets South Korean Outbound Market in KOFTA, Seoul Seven of Abu Dhabi’s leading travel industry players will make their exhibition debut at KoFTA – South Korea’s main tourism exhibition which runs June 2-5 in Seoul. The delegation, in a pavilion and mission led by Abu dhabi Tourism Authority (AdTA), will target the South Korean outbound travel industry. Stakeholders involved in the exhibition include tour operators, accommodation providers, destination management companies and Etihad Airways. The move to target the South Korean market follows the opening of the Incheon-Abu dhabi route by the airline.
AdTA’s latest hotel guest performance statistics point to rising demand for the emirate from South Korea. Figures indicate a 118 percent increase in South Korean occupants at hotels and hotel apartments compared with the same period in 2010. South Korea is now producing business for both Abu dhabi’s leisure and mIcE sectors. Growing uAE-South Korean business links is seen to be fuelling demand. Khalifa Al Ktebi, managing director, darwish Bin Ahmed Sons Travel and Tours, expressed the requirements of the unique market. “FITs and big mIcE
groups from Korea are now coming to Abu dhabi. The Korean market is characterised by upmarket clientele who produce long stays yet are shrewd spenders who want value-for-money.”
FITs and big MICE groups from Korea are now coming to Abu Dhabi AdTA plans to soon have a Korean version of its consumer website – visitabudhabi.ae – and has produced destination collateral in Korean.
Events International Travel Expo Hong Kong, June 9-12 , 2011 www.itehk.com Hong Kong’s only Travel Fair also covering markets of china and Asia. Asia Luxury Travel Market Shanghai, China, June 13-16, 2011 (www.altm.com.cn) An event showcasing the world's most sought after destinations and travel experiences to travel buyers from across the Asia Pacific.
China Incentive, Business Travel and Meetings Exhibition Beijing, China, August 30-September 1, 2011 (www.cibtm.com) A leading event for the meetings, incentives, business travel and events industry in china and Asia. PATA Travel Mart New Delhi, India, September 6-9, 2011 (www.pata.org) Asia Pacific’s premier travel trade show with networking and contracting opportunities.
Top Resa, International French Travel Market Paris, France, September 20-23, 2011 CITY FAIR The European Cities Travel Workshop (www.iftm.fr) London, UK, June 20, 2011 France’s international travel and tourism trade fair for (www.cityfair.travel) A one day event of pre-scheduled appointments dedicated to networking, doing business, innovating and keeping abreast of market developments. the sector of city tourism. AIBTM Baltimore, US, June 21-23, 2011 (www.aibtm.com) A uS event for the business travel and meetings industry.
Cityscape Dubai Dubai, UAE, September 26-29, 2011 (www.cityscape.ae) A business-to-business networking exhibition and conference for emerging real estate markets globally.
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