OYSTER OUTCOMES Multi-disciplinary Management Consulting; Governance & Assurance; Coaching, Mentoring and Coach Supervision; and Mental Health & Wellbeing Consulting.
WELCOME TO OUR BUSINESS We are a values based, people-centric business. Founded by Felicity Gasparro-Cooper, who is superbly supported by a team of Associates with hundreds of years of expertise and success across multiple sectors and disciplines, our versatility and flexibility enables us to scale up or down according to the needs of our clients. Our Associates often have their own business interests as well as working with Oyster Outcomes’ clients, which ensures a depth and richness of experience which is brought to the fore with our clients, in whichever capacity we are working. We are united in the belief that making a positive difference to our clients matters. We have a shared, common purpose to enable others to thrive through four distinctive and connected service streams. We offer all our prospective clients a 90 minute, no obligation consultation so we can assess the opportunities to work together and make an informed estimation. We don’t oversell or overpromise, but we are confident in our ability to deliver high quality client experiences across all our service areas.
We are a values based, people centric business. Founded by Felicity Gasparro-Cooper, who is superbly supported by a team of Associates with hundreds of years of expertise and success across multiple sectors and disciplines, our versatility and flexibility enables us to scale up or down according to the needs of our clients (Meet Our Team, Oyster Outcomes). Our Associates often have their own business interests as well as working with Oyster Outcomes’ clients, which ensures a depth and richness of experience which is brought to the fore with our clients, in whichever capacity we are working. We are united in the belief that making a positive difference to our clients matters. We have a shared, common purpose to enable others to thrive through four distinctive and connected service streams. Offer all our prospective clients a 90 minute, no obligation consultation so we can assess the opportunities to work together and make an informed estimation. We don’t oversell or overpromise, but we are confident in our ability to deliver high quality client experiences across all our service areas.vv
CONSULTING
Our bespoke and expert approach to Consulting – together, we research, test, design, recommend and grow. When we work on a consulting assignment with an organisation, we work relentlessly to deliver the right outcomes for our clients. We are thorough in our approach to consulting and believe in presenting several options rather than one solution. We hold our clients in high regard, understanding they often have the answers, but are not necessarily resourced to be able to dig deep into analysing the possibilities ahead of them. We value each and every one of our client relationships as highly as the next; be this a large and well established organisation of scale, or a small, start-up seeking a roadmap towards maturity. We specialise in consulting on - People related assignments; Marketing, Communications and Engagement; Strategy; Operations; and Change Management. We work across all sectors, nationally and globally, and scale up and down according to the brief.
“We work with Oyster on a range of university consulting projects. Their relationship management skills are excellent and creativity and enthusiasm inspires the adoption of sustainable solutions.” Bernarde Hyde, CEO - SUMS Consulting Group “Felicity Gasparro was part of a SUMS team working to help define our new Target Operating Model at UCL. She quickly got to grips with the complexity of our global business, drawing out key themes and conclusions with skill and commitment. Insightful and solutions-focused, Felicity has been a joy to work with.” Collette Lux, Executive Director - University College London
GOVERNANCE & ASSURANCE
Our strength of capability to provide objective and value adding Governance & Assurance. Governance and Assurance can feature in a range of ways in organisations, and depending on sector can take the shape of paid-for Non-executive Directorships, or Independent Chairs and Facilitators. This can also play an important feature in volunteering roles, with many of our clients and Associates being familiar with School Governance as a good example of voluntary roles which prove vital to the rigour and vigour applied to strategic decision-making, taken at an institutional level. We have strong credentials in both commercial and public sector, paid for Governance and Assurance responsibilities, with Associates assuming positions of independence in places such as the NHS, co-owned organisations, and with accountants working with multiple clients. It takes skill, courage and talent to be able to perform to a high level in the role of critical friend, and we know we are highly valued for our contribution.
Multi Academy Trusts “Felicity has assisted us with delivering internal assurance for multiacademy trusts. We value Felicity’s experience of governance roles in the sector, her ability to engage with stakeholders across an organisation and her clear passion and enthusiasm for the sector.” Hugh Swainson, Partner - Buzzacott LLP “I’ve worked with Felicity at UoR, and through SUMS. I find her to be pragmatic, fair, and willing to face into challenging situations, finding solutions to persistent problems.” Matthew White, Director of Campus Commerce - University of Reading “We met with Felicity from Oyster Outcomes at a pivotal time in our business journey. Our business was rapidly growing, but we needed some clear guidance about our future. Felicity is organised, helpful and incredibly professional. We would really recommend them to any business no matter how big or small! Felicity is an experienced professional who is incredibly lovely to work with. Thank you so much for helping our business continue to grow!” Emily Smart, Founder - Smart Choice Tutors
COACHING, MENTORING & COACH SUPERVISION
Our agile and tailored approach to Coaching, mentoring, and Coach supervision. For coaching, coaching supervision and / or mentoring to be a success, we believe in empowering our clients with choice over whom they work with and taking responsibility for shaping the outcomes they would like to achieve from their investment in accessing this valuable form of personal development. Coaching and mentoring have been proven to improve productivity and performance and deliver a return on investment for both the individual and the sponsoring organisation. Our varied and highly resourceful, trained and capable Associates, help our clients move towards their desired outcomes and building their confidence, resilience and motivation in the process. Our coaches all align with the ICF’s Code of Ethics. We offer a range of coaching and mentoring options, tailored to the needs of the organisation and individual, including 1:1 coaching, team coaching, leadership / executive coaching and mentoring, and working with organisations or teams to design and establish their own sustainable in-house team of coaches.
“This year particularly the world of education has been fast changing and challenging. However, Oyster Outcomes Ltd have supported our leaders through this. They have enlightened our leaders to the power of coaching by introducing them to Helen Moreton and Claire Deeprose, enabling leaders to focus on what is important and ensuring we achieve our goals.” Jacqui LeMaitre, National Leader of Education - Frassati Multi Academy Trust “We have just started working with colleagues from Oyster Outcomes, through SUMS Consulting, to coach and develop our teams here at the University. Marie and Felicity responded really quickly to an opportunity to support our recent team away day, developing a bespoke session for my senior management group. I’m really looking forward to seeing what else we can do together in the future.” Adam Childs, Academic Registrar - University of Surrey
MENTAL HEALTH & WELLBEING CONSULTING
Our versatile range of established and uniquely designed courses to develop positive Mental Health and Wellbeing for individuals and organisations. In addition to offering highly rated Mental Health First Aid Courses, approved by MHFA England and accredited by the Royal Society for Public Health, we also offer the i-act for Positive Mental Health and Wellbeing Courses for managers, and for employees, accredited by the Royal College of Psychiatrists. A number of our Associates are qualified and experienced in delivering stress management courses, resilience training, team sessions to focus on building self-esteem, developing a deeper understanding into trauma, and menopause awareness. We are pleased to offer our clients ready-made training solutions, as well as designing from scratch in line with our client’s needs. We can work with you to enable you and your people to make the very best of your working environment. Never has it been more important to do so, with investment in organisation mental health and wellbeing yielding a return on investment of up to £11 for every £1 spent on training (Deloitte).
“I have recently completed the Mental Health First Aid (MHFA) England course learning how to identify, understand and help someone who may be experiencing a mental health issue. Andy Elwood and Diane Gibbons (née Sanders) MCIPD facilitated the sessions brilliantly. Thank you!” Caroline Mayhead, Former John Lewis Partner - Mental Health Advocate “I can 100% say that the Mental Health First Aid (MHFA) England training through Oyster Outcomes Ltd is one of the best training courses I have been on. Ever. It provided a great practical framework for supporting someone through a mental health crisis or a period of mental ill-health. I feel much more confident in my skills to support someone who might need it and would highly recommend this training to anyone – regardless of your professional focus. If you live in the world and engage with people, this is essential knowledge.” Marion Hutchins, Head of Marketing - SUMS Group
WHY WORK WITH US Our brand values
EMPOWERING & INSPIRING We are ambitious for you and inspire you to achieve more. CLIENT CENTRIC & TRUSTWORTHY We are experts at balancing challenge with collaboration and build and maintain strong, long-term relationships. FLEXIBLE AND WILLING We have the confidence, skills and agility to work with you in the way which secures the best outcomes. Generosity with what we know - We are knowledgeable and informed with a love of learning and sharing what we know with others. GENEROUS WITH WHAT WE KNOW We are knowledgeable and informed with a love of learning and sharing what we know with others. MAKING A DIFFERENCE We enjoy seeing our efforts make a difference to the people our clients work with and serve. OUT OF OUR COMFORT ZONE We have a high regard for a variety of work content and enjoy being stretched by our clients.
CO N TAC T US 1 Kings Road, Crowthorne RG45 7BF
www.oysteroutcomes.co.uk
07841 795992
Oyster Outcomes Ltd
Hello@oysteroutcomes.co.uk
@LtdOyster
#Oysteroutcomes #Oyseroutcomesmentalhealthandwellbeing #Oysteroutcomescoaching
Linkedin.com/company /oysteroutcomes
We provide the grit in the oyster to help our clients find their pearl Multi-disciplinary Management Consulting; Governance & Assurance; Coaching, Mentoring and Coach Supervision; and Mental Health & Wellbeing Consulting.