Einstein Physicians
UPDATE
A Message from Dr. Sivak
President, Einstein Physicians Philadelphia Happy May to all of you! We’ve had a lot to celebrate at Einstein and throughout the Jefferson enterprise over the past month with Nurses Week, Hospital Week and Einstein Week. We are incredibly fortunate to have such an amazing team of dedicated nurses and staff who continue to go above and beyond to deliver quality care to our patients. Their compassion and commitment are extraordinary, and we owe them a debt of gratitude for their selflessness and strength particularly over the past two years. I’d also like to recognize the 116 physicians from across the Einstein Network and MossRehab who were selected as Top Doctors in the May 2022 issue of Philadelphia Magazine. As Ken Levitan noted, “This past year continued to be challenging with COVID-19 and the changes in patient care that came with the pandemic. We congratulate and thank our Top Docs and our entire staff for their hard work, dedication, and resiliency.” Click here for the full list of Top Docs. As we move from pandemic COVID to endemic COVID, we are hopeful that our volumes and patient care activities will return to normal. We took this into account as we completed the budgeting process for FY 23. This was our first budgeting year as a Division of Jefferson Medical Group and since the processes for Einstein were almost identical, integration into the Jefferson budgeting system was seamless. As we fully integrate with Jefferson, please be aware of the following: ■
You must obtain a Jefferson ID but be sure to keep your Einstein ID since you will need this for access on the Einstein campus.
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We will be moving from Kronos to the Jefferson time keeping system MyTime in late June. After this switchover, physicians and APCs will no longer be required to swipe in each day. PTO will be tracked differently. Please stay tuned for this transition date and continue to swipe until then.
I sincerely hope that you are able to spend quality time with your family as the summer season begins and I am grateful for the hard work of our physicians and staff over these past grueling two years. Please enjoy the May edition of the Einstein Physician Update, which includes: ■
In the Know with the CMO
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The COO Corner
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STAR Recipients
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Staff News
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Honors & Recognitions
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Events
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Physicians in the News
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Patient Experience Data
Steve Sivak President Einstein Physicians Philadelphia
May 2022
In the Know with the CMO This month, I’d like to welcome Dr. Costas Lallas as the new Interim Program Director for Einstein Residency program. Dr. Lallas has served as Associate Program Director for the Jefferson Urology Residency program for more than a decade and is nationally recognized as a leader in robotics and surgical education and simulation. In his new role, Dr. Lallas will coordinate the education program for Einstein residents on the main campus and help oversee their new rotations at Abington and in Center City Philadelphia. In other news, Einstein earned high marks from the recent VAD survey by the Joint commission. To quote the surveyor: “If I needed a VAD, and I hope I do not, I would want to have it at your institution.” Einstein Philadelphia and Elkins Park were also part of the Joint commission stroke survey and performed extremely well. AEMC is one of only a few in the country to earn the Joint Commission’s advanced certification as a Thrombectomy-Capable Stroke Center (TSC). Kudos to all! COVID cases continue to waver in the region, and the rate has been hovering around 7% in Philadelphia as compared to a low of 1.2% a few months ago. Hospitalizations have not increased substantially. And volumes in the ER still remain low - off by 20% - a phenomenon seen nationally. And last but not least, we recently celebrated National Nurses Week from May 6 to May 12, Florence Nightingale’s birthday. We recognized our amazing nursing staff with a variety of activities earlier this month. Click here for details. I hope you all enjoy a safe and relaxing summer!
Rohit Gulati, MD, MBA Chief Medical Officer Einstein Healthcare Network
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The COO Corner Spring is upon us, so longer days, rain for flowers & sunshine come back to help make our daily outlook and disposition positive after Winter months. We are hoping and planning for further recovery from COVID as we plan and budget for the new Fiscal Year 2023. ■
Staffing Vacancy Challenges – I would be remiss to not include some level of update on this issue. While not completely out of the woods, we continue to make positive strides to full staffing goals. Primary Care practices in ECHA have improved over the past few months getting closer to success of EPPI practices. We continue to work with our Human Resources colleagues to continually improve our vacancy rates, as well as, with our IT/Access colleagues to find automated solutions that will reduce demand on practice staff (i.e., Phreesia)
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Implementation of Clinical Charge Capture (CCC) – At this point, all of the EPP practices are live on CCC, so the compliance issues have been addressed, and we are learning to reconcile services at this point. Most of the concerns from our physicians that could provide solutions (not limitations of the system) have been addressed as well.
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Implementation of Phreesia – We are fully implemented on Phreesia across the Enterprise, and having solid outcomes for usage, and increased cash payments through the use of this product. Additionally, it has been a patient satisfier based on their feedback scores. As of this week, we are engaged with Phreesia leadership on several enhancements that will further engagement and usage. These include automated Appointment Arrival/Check-In, and Self-Scheduling + Integrated Walk-In for established patients. The self-scheduling goal is to target high value and preventive care opportunities whereby we send texts to patients to schedule for those types of services (i.e., mammograms, annual wellness, etc).
We continue to assess impacting issues and to work to find better, more efficient ways of providing support to our practices that streamline process, improved patient experience, reduces demand on our physicians/staff and has the potential to further realize revenue streams for the Network. If you have concerns or wish to learn more about any of these items, please do not hesitate to reach out to your Administrators, VPs, or contact my office for support. Thank you,
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“Star Program” Recipients Congratulations to our February, March and April Star Program recipients. Special kudos to Amber Murray and Melissa Smith from EMCM!
Lamont Louis and Melissa Smith
Lamont Louis and Amber Murray
Employee Name
Title/Role
Practice Name/Site
# of Stars to Date
Month Awarded
Amber Murray
MA
EMCM General Surgery
6
February and March
Carl Pierre-Louis
MA
Roxborough Internal Medicine
7
March (two stars)
Cassie Camacho
MA
Women's Center
1
April
Chelsea Hamilton
PSR
Ortho
1
March
Donna Willis
PSR
Center One MSS
3
March
Iiesha Hamilton
PSR
Willowcrest Ortho
3
March
Jatyya Sinclair
MA
Center One MSS
2
February
Lakesha Miller
MA
Digestive Disease and Transplant
1
March
Luz Cirino
PSR
EMCP Transplant
2
March
Melissa Ciarrocchi
MA
EMCM General Surgery
3
March and April
Melissa Smith
MA
EMCM Bariatrics
5
February
Nichole Sawyer
MA
EMCP Breast Surgery
3
February and April
Robbin Brown
PSR
Neurology
1
February
Robyn Perkins
MA
Bariatrics
1
February
Roylanda McIntosh
PSR
Neurology
1
February
Samantha Suragh
MA
Bariatrics
1
March
Seanna Malia
Med
EMCM Ortho
1
February
Shakeda Wright
MA
EMCP Neurology
3
February (two stars)
Shanda Butler
PSR
Ogontz Pediatrics
4
February (two stars) and April (two stars)
Kimberly McCarty
PSR
Montgomery
1
April
Melissa Forlini
PSR
MSS Center 1
1
April
Milagros Matos
PSR
MSS Center 1
1
April
Christina Hagan
MA
Einstein Bariatrics
1
April
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Staff News Welcome Raina Harrell, our new Administrator for the Departments of Surgery, Urology and Dental Medicine. Raina is a proven leader with more than 20 years of revenue cycle, finance, budget, physician office leadership and health systems experience. She brings skills in hospital and clinical practice operations, budgeting and fiscal management, project management, process improvement, revenue cycle management and grant development utilizing a customer-focused approach. Raina started her healthcare career at Einstein over 20 years ago as the Manager of Healthcare Access. She has gone on to gain experience and leadership with Crozer Keystone Health System, Penn Presbyterian Medical Center, Rothman Institute and most recently Rowan School of Medicine where she served as the Administrator for the Department of Medicine and Director of Administration for the CARES Institute.
Honors & Recognitions ■
This spring, Einstein celebrated its designation as a Leader in the Human Rights Campaign’s Healthcare Equality Index, earning a score of 100 for our four facilities: Einstein Philadelphia, Einstein Elkins Park, Einstein Montgomery, and MossRehab. Michael George, Vice President, Healthcare Services, celebrated this recognition with the HRC team in Chicago. We are proud of our accomplishments and honored to provide more affirming and inclusive healthcare services to the LGBTQAI+ community.
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In April, Einstein earned the designation of “LGBTQ+ Healthcare Equality Leader” in the Human Rights Campaign Foundation’s 15th anniversary edition of the Healthcare Equality Index, the nation’s foremost benchmarking survey of healthcare facilities on practices dedicated to the equitable treatment and inclusion of their LGBTQ+ patients, visitors and employees. Einstein Medical Center Philadelphia, Einstein Medical Center Elkins Park, MossRehab, and Einstein Medical Center Montgomery all earned a perfect score of 100 earning the Leader designation. Congratulations to all on this incredible honor!
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Einstein Medical Centers Montgomery and Philadelphia have been awarded a three-year term of accreditation in radiation oncology as the result of a recent review by the American College of Radiology (ACR). A special recognition goes to our physician leaders Ken Zeitzer, Jack Leighton and Vic Navarro. The ACR is the nation’s oldest and most widely accepted radiation oncology accrediting body, with over 700 accredited sites, and 30 years of accreditation experience. The ACR seal of accreditation represents the highest level of quality and patient safety, and it is only awarded to facilities meeting specific Practice Guidelines and Technical Standards developed by ACR after a peer-review evaluation by board-certified radiation oncologists and medical physicists who are experts in the field.
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Einstein would also like to recognize our Doctor’s Day honorees in the Department of Radiology:
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Cheryl Yondorf, MD Obstetrics and Gynecology
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Hema Datwani, MD Obstetrics and Gynecology
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Leonard Kamen, DO Physical Medicine and Rehab
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Miriam Segal, MD Physical Medicine and Rehab
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Peter Wang, MD Radiology
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Tetyana Gorbachova, MD Radiology
Congratulations to our AIDET Cup winners (highest rate the provider score): ■
Lisa Jablon, MD Breast Surgery
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Sadia Mufti, Pediatrics
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Ronald Leonard, MD Gastroenterology
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Congratulations to Dr. Ryan Lee on his induction as a Fellow of the College of Physicians of Philadelphia on May 5, 2022.
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Congratulations to Dr. Tetyana Gorbachova who was recently honored with the J. Stanley Cohen Research Award.
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COVID-19 Update The COVID-19 information and resources section of EinsteinConnect is your go-to site for the latest news that you need. Read here about revised meeting guidelines. Read here about updated return to work guidelines.
Events
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Dr. Bruce Meyer hosted Health Matters – Live on Friday, May 20. In this edition of his interactive sessions, Dr. Meyer was joined by our University provost to discuss how we’ve prepared the next generation of medical professionals and the promising research that is restoring hope for our patients. Access the recording here.
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Einstein celebrated Hospital Week with a pop-up BBQ at the Philadelphia main campus on May 10 and at Elkins Park on May 13. Our staff enjoyed a fun and well-deserved cookout on a beautiful day!
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In the News ■
Jack Baron, RDN with Einstein, was featured in this Eat This, Not That article on the 7 best breakfasts to shrink belly fat.
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Dr. Sharon Antonucci, Director, MossRehab Aphasia Center, was interviewed by several local news outlets following the news that Bruce Willis was stepping away from acting due to aphasia. Here are links to reports from 6ABC, CBS Philly and Fox29.
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Two patients who formed a unique bond during a long stay at Einstein Medical Center Montgomery towards the end of their pregnancies were the focus of this article from The Times Herald.
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Moss Rehab’s Kristopher Ferrara, PT, DPT contributed to a May Runner’s World article on tight hip flexors.
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Rodrigo Demarch, chief innovation officer of Einstein Hospital, was interviewed by Healthcare Tech Outlook on the ever-evolving healthcare landscape.
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NBC10 spoke to Dr. Angie Nicholas about the U.S. transition out of the pandemic phase of COVID-19.
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Theresa Toczylowski, M.P.T at Moss Rehab was featured in this April Runner’s World article on the best stretching apps for warmups and cooldowns.
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Dr. Darren Mareiness spoke to KYW News Radio and 6ABC about the changing mask rules in Philadelphia.
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The Jewish Exponent interviewed Dr. Eric Sanchinwalla for an article about rising Covid cases and the new normal.
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Dr. Dixie James was a guest on The Philadelphia Community Podcast this April to discuss her role at Einstein and its commitment to reducing health disparities across the region.
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The Reading Eagle featured Einstein’s Dr. Michael Goldberg in an article addressing alternative screenings for colon cancer.
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Patch.com covered Einstein’s designation as a Leader in the Human Rights Campaign’s Healthcare Equality Index, earning a score of 100 for our four facilities: Einstein Philadelphia, Einstein Elkins Park, Einstein Montgomery, and MossRehab.
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ABC News spoke to Dr. Darren Mareiness about the uptick in COVID cases in the Philadelphia region and mask recommendations.
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NBC10 interviewed Dr. Eric Sanchinwalla on indoor mask mandate in Philadelphia.
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Dr. Shannon Antonucci was mentioned in this Philadelphia Inquirer opinion piece on aphasia.
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Patient Experience Would recommend provider’s office
PSR Composite
KEY
KEY
At or Above Benchmark
> 83.5%
At or Above Target
> 79.3%
Below Benchmark
< 83.5%
Below Target
< 79.3%
EPM
84.2%
EPM
78.5%
EPPI
84.9%
EPPI
75.9%
Network Total
83.5%
Network Total
75.0%
ECHA
79.8%
ECHA
69.0%
Top Practices: Would Recommend Office Target: 83.5% (n size > 50) Clinic
n-size
%+
Group
Einstein Breast Surgery at Center One
198
97.0%
EPPI
Collegeville Integrative Medicine and Primary Care
139
95.7%
EPM
Endocrine Associates EPM-Blue Bell
783
95.1%
EPM
Endocrine Associates of Fornance-Collegeville
350
94.0%
EPM
Einstein Neurology at Elkins Park Neuro Sensory
98
93.9%
EPM
Einstein Breast Surgery at The Womens Center
415
93.7%
EPPI
Einstein Cardiac Surgery at Montgomery
106
93.4%
EPPI
Einstein Endocrinology at Holmesburg
360
93.1%
EPPI
Einstein General Surgery at Collegeville
116
93.1%
EPPI
Endocrine Associates EPM-KOP
222
92.8%
EPM
Einstein Bariatric Surgery at Elkins Park
175
92.6%
EPPI
Einstein General Surgery at Montgomery
120
92.5%
EPM
Einstein Plastic Surgery at Elkins Park
157
92.4%
EPPI
Einstein Geriatric Home Visits
137
92.0%
EPPI
Einstein Orthopedics at Holmesburg
50
92.0%
EPPI
Einstein Endocrinology at Wayne Avenue
62
91.9%
EPM
Einstein Breast Surgery at Montgomery
192
91.1%
EPPI
Einstein Behavioral Health at Center One
123
91.1%
EPM
Einstein Bariatric Surgery at Montgomery
145
91.0%
EPM
Einstein Neuro Surgery at Klein
106
89.6%
EPM
8
Community Practice Center - Pride Clinic
55
89.1%
EPPI
1,197
88.9%
EPPI
81
88.9%
EPM
1,526
88.8%
EPPI
Einstein Behavioral Health at Elkins Park
106
88.7%
EPM
Einstein Kidney Transplant Surgery at Klein
106
88.7%
EPM
Einstein Cardiology at Wayne Ave
106
88.7%
EPM
Einstein Cardiology at Wayne Ave
106
88.7%
EPM
Cancer Center at Center One
246
88.6%
EPPI
Einstein Endocrinology at Klein Building
192
88.5%
EPPI
Einstein Endocrinology at Elkins Park
665
88.3%
EPPI
Einstein Vascular Surgery at Plymouth Mtg
299
88.3%
EPPI
Einstein Cardiology at Township Line Road
454
88.1%
EPPI
Einstein General Surgery at Center One
75
88.0%
EPPI
Einstein Endocrinology at Center One
747
87.7%
EPPI
Einstein Center for Liver Disease at Klein Building
439
87.7%
EPPI
North Wales Family Medicine
414
87.4%
EPM
Endocrine Associates of Fornance-Plymouth Meeting
147
87.1%
EPM
Broad Axe Family Medicine
1,614
86.9%
EPM
Norristown Family Physicians
1,303
86.9%
EPM
Einstein Ophthalmology at Klein Building
942
86.9%
EPPI
Trappe Pediatric Care
780
86.9%
EPM
1,658
86.7%
ECHA
Einstein Primary Medicine at Wyoming Avenue
256
86.7%
ECHA
Radiation Oncology at Einstein Medical Center Montgomery
113
86.7%
EPM
Community Practice Center - Immuno-Deficiency Clinic
194
86.6%
EPPI
Einstein Orthopedics at King of Prussia
194
86.6%
EPPI
Einstein Gastroenterology at Germantown Pike
607
86.5%
EPPI
Einstein Cardiology at Center One
181
86.2%
EPPI
Einstein Physical Medicine and Rehabilitation at Center One
167
86.2%
EPPI
Einstein Infectious Disease at Klein Building
50
86.0%
EPPI
Einstein Ob/Gyn at Jenkintown
451
85.8%
EPPI
Einstein Ophthalmology at Elkins Park
220
85.5%
EPPI
Einstein Urology at Plymouth Meeting
654
84.9%
EPPI
Einstein General Surgery at Klein
425
84.7%
EPPI
Einstein Behavioral Health at Tabor Building
332
84.6%
EPM
Einstein Physical Medicine and Rehabilitation at Elkins Park Einstein Geriatrics at Klein 300 Einstein Orthopedics at Germantown Pike
Einstein Primary Medicine at Klein Building
9
Einstein Gastroenterology at Blue Bell
227
84.6%
EPPI
Women's Assoc for Health Care Montgomery County-King of Prussia
238
84.5%
EPM
Einstein Urology at Moss
500
84.4%
EPPI
1,754
84.3%
EPPI
Einstein Primary Medicine at Wadsworth Avenue
581
84.3%
ECHA
Einstein Gastroenterology at Moss Building
932
84.0%
EPPI
Cancer Center at Einstein Medical Center Montgomery
470
84.0%
EPPI
Einstein Urology at Elkins Park
481
83.8%
EPPI
Einstein Nephrology at Klein Building Suite 300
272
83.8%
EPPI
Einstein Electrophysiology at Tabor Road
195
83.6%
EPPI
Einstein Primary Medicine at Center One
764
83.5%
ECHA
Radiation Oncology at Einstein Medical Center Philadelphia
127
83.5%
EPM
Einstein Pain Management at Center One
79
83.5%
EPM
Einstein Pain Management at Center One
79
83.5%
EPM
1,137
83.4%
EPPI
Pain Center Clinic at Einstein Medical Center Philadelphia
528
83.3%
EPPI
Einstein Pediatrics at Holland
311
83.3%
ECHA
Endocrine Associates of Fornance-Norristown
144
83.3%
EPM
1,238
82.8%
ECHA
648
82.7%
EPPI
1,941
82.6%
EPPI
326
82.5%
EPPI
Plymouth Meeting Family Medicine
1,427
82.2%
EPM
Montgomery Family Practice
1,217
82.2%
EPM
107
82.2%
EPM
1,704
82.1%
EPM
100
82.0%
EPM
1,357
81.6%
EPM
Einstein Physical Medicine and Rehabilitation at Moss
190
81.6%
EPPI
Women's Assoc for Health Care Montgomery County-E Norriton
596
81.2%
EPM
Einstein Ob/Gyn at Mayfair
362
81.2%
EPPI
1,362
81.1%
ECHA
458
80.8%
EPPI
Einstein Cardiology at Tabor Road
Einstein Orthopedics at Elkins Park
Einstein Pediatrics at Pennypack Einstein Ob/Gyn at Wayne Avenue Einstein Orthopedics at Willowcrest Building Einstein Vascular Surgery at Klein
Einstein Orthopedics at Center One King of Prussia Family Medicine Mall Blvd Einstein Geriatrics at Center One Trappe Family Practice
Einstein Primary Medicine at Mayfair Einstein Ob/Gyn at Center One
10
Einstein Primary Medicine at York House
492
80.7%
ECHA
Einstein Pediatrics at Frankford Avenue
453
80.6%
ECHA
Einstein Pulmonary at Klein Building
346
80.6%
EPPI
Einstein Pediatric Specialties at Levy Building
190
80.5%
EPPI
Einstein Pediatrics at Paley Building
725
80.4%
EPPI
Cancer Center at Einstein Medical Center Philadelphia
727
80.2%
EPPI
Einstein Ob/Gyn at Front and Olney
207
79.7%
EPPI
Einstein Ob/Gyn at Klein Building
862
79.6%
EPPI
Einstein Neurology at Klein Building
631
79.6%
EPPI
Einstein Cardiology at Holmsburg
97
79.4%
EPPI
Einstein Ob/Gyn at Rising Sun Avenue
642
79.3%
EPPI
Einstein Sleep Center at Klein Building
355
79.2%
EPPI
Einstein Pediatrics at Township Line Road
656
79.1%
ECHA
Einstein Pediatrics at Dresher
234
79.1%
ECHA
Einstein Pediatrics at Center One
422
78.4%
ECHA
Einstein Rheumatology at Klein Building
340
78.2%
EPPI
Community Practice Center
606
77.7%
EPPI
Einstein Physicians Shannondell
134
77.6%
EPM
Einstein Physicians Norriton
1,112
76.7%
EPM
Einstein Pediatrics at Ogontz
310
75.5%
ECHA
Einstein Primary Medicine at Wayne Avenue
1,987
75.2%
ECHA
Einstein OB/GYN at Paley Building 3rd Floor
389
75.1%
EPPI
Einstein Primary Medicine at Front and Olney
1,122
73.7%
ECHA
Family OB/Gyn at Montgomery
243
72.0%
EPM
Einstein Neuro-Ophthalmology at Elkins Park
60
71.7%
EPPI
Einstein Primary Medicine at Elders Hall
484
70.0%
ECHA
Einstein Primary Medicine at Roxborough
314
69.1%
ECHA
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