Power hospital
patient treatment, more so even the collection management. Among the many modules implemented, the main ones are operations, inventory, clinical collection management, marketing & forecast, PACS, workforce management and integration with finance are all seamlessly connected and are available at a press of a button to the designated staff. Every patient at SevenHills hospital is allocated a unique health identification number (UHID) along with a registration card. This UHID provides the complete details of the patient’s medical history as recorded in HIS at any point of time during subsequent visits. Once the patient gets registered they are then directed to a Medical Officer who captures the patient’s problem, history, allergies and vitals and records in SevenHills e-Healthcare suite. Based on the data collected the medical officer refers the patient to the concerned doctor. When the patient meets the doctor, all their details collected by the medical officer appear on the doctor dashboard and the doctor can view the vitals and the history of the patient entered thereby can immediately work on diagnoses of the patient. This process allows doctors to concentrate more on diagnosis. The e-Healthcare suite is equipped to allow doctors to access results of all tests, images from radiology and so on anywhere and at anytime. With SevenHills e-health, now the doctor raises the lab orders/ service orders/ medication orders for the patients directly in the system, which reduces the errors as it is the doctor feeding the data themselves. At SevenHills hospital the complete hospital workflow, right from patient registration to discharge, including consultation, prescription, investigations, doctor and nursing notes, billing, inventory management are now automated. Patient safety in terms of correct medication, correct dose, allergies to various drugs, etc is taken care of by SevenHills e-Health suite. PACS is integrated, so all the images are available online for all who have the administration rights to access the data. This in turn helps to create a paperless environment, where doctors and other medical staff can access online in a more cost-effective, secured and accurate manner. The aim is to enhance patient safety with generation of instant alerts and reducing medication errors. This system has eliminated the need for large medical record charts as everything has been posted online with due care for data security. The SevenHills e-Health system is fully secured; no unauthorised user can access the patient’s records. The doctors can access the results of all tests, images from radiology and other patient details using their ID. Images of radiology, endoscopy, and echocardiography can also be accessed by doctors any-
One of the unique technologies at SevenHills health city is the pneumatic tubes in the hospital connecting the wards to the laboratory and pharmacy time within few clicks. At any point in time, real-time data is available from the ICU and bedside monitors in the hospital. At SevenHills health city each ICU bed has a bedside system. The nurses and doctor’s access and update patient vitals and details on the HIS real time. One of the unique technologies at SevenHills health city is the pneumatic tubes in the hospital connecting the wards to the laboratory and pharmacy.
IT implementation at SevenHills Health City Token generation for Patient Queue Management at OPD, Lab and Pharmacy; Digital Signage Solution at the waiting area for each doctor has the waiting token displayed. Besides that the display signage displays education of better health care; Computer on wheels (COWS), Laptops, smart hand-helds in the wards for nurses and doctors to track and enter the data real time. Bedside computer for all the critical care beds to capture real time data; deployed Wi-Fi across the hospital; centralised inventory management with the help of Pneumatic tube across the hospital; two way audio-video communication facility between the operation theatres and 300 seater auditorium and 150 seater saeminar hall in the hospital. Speech enabled e-Healthcare Suite increases physician satisfaction and supports hands-on or handsoff clinical documentation.
The roadmap ahead SevenHills hospitals is working to implement a portal for making online registrations, lab/investigation reservations, payment gateway and online information availability to the patients about their complete health history in the hospital. The hospital is also going to deploy RTLS(Real Time Location System) which will help to improve patient safety and the quality of care by reporting whereabouts of the patient at all times, and also it can be helpful in asset tracking.
AUTHOR Suresh Kumar, GM IT – SevenHills Group
sEPTEMBER / 2011 www.ehealthonline.org
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