Language training support for the “world’s local bank” Background HSBC France is the largest unit in Europe outside of the UK, and offers quality local banking services with the help of 10,000 employees located across a network of 380 branches. To achieve the highest level of service, these local branches rely on the experience and support of HSBC’s global operations — to ensure efficient regional and global communication, a high level of Business English is a necessary requirement for a majority of HSBC employees. How EF has helped HSBC employees improve their level of English Since 2004, EF Language Learning Solutions has been training over 2,500 HSBC employees in France through our Online School — the world’s most advanced online learning system, with over USD55 million invested in research and development to
EF Language Learning Solutions EF Language Learning Solutions is the world’s premier provider of language training services for companies. Since its founding in 1965, EF has worked with more than 1,200 companies and helped more than 15 million students learn
provide the most advanced, efficient, and engaging language training available. EF’s Online School is ideal for HSBC as it meets everyone’s needs regardless of their initial level. General English lessons combined with tailor-made courses in Banking & Financial English improves an employee’s language level in the most personalized, flexible, and resourceful way. The unlimited teacher-led conversation classes, on offer 24/7, have been very effective in quickly improving employees’ spoken performance. This is one of the most important aspects of the language training program, as HSBC employees increasingly participate in international conference calls with multinational counterparts from all over the world, using English.
HSBC is one of the largest banking and financial services organizations in the world. HSBC’s international network comprises around 8,000 offices in 87 countries throughout the world. Through an international network linked by advanced technology, HSBC provides a comprehensive range of financial services from commercial, corporate, and investment banking to all types of personal financial services.
managers to implement efficient processes in terms of communication, logistics, and technology. As a consequence, since the beginning of 2010, HSBC students have been increasing their performance by on average 1.5 levels, studying four hours per month.
Working closely together EF teams have been working closely throughout the years with HSBC training
This tight and successful collaboration, combined with the efficiency of EF’s Online School, has allowed HSBC to offer English training to more HSBC employees every year as a way to help them perform even better at their tasks.
a new language. EF Language Learning Solutions offers a full range of tailor-made training: in-company, online, and abroad, or in any combination. EF’s approach guarantees the highest return on your company’s language training investment. Thanks to over 40 years of experience,
professionalism, and impressive results, EF’s language programs enjoy a 98% satisfaction rate. EF Language Learning Solutions is an EF Education First company. For more information on EF Language Learning Solutions please visit: www.ef.com/solutions