EMPLOYEE ENGAGEMENT AWARDS
THE 2019 UK & EUROPE
EMPLOYEE ENGAGEMENT CONFERENCE APRIL 16TH
Turn your company into a connected AD SPACE community Connect your whole organization to help people move faster and find new ways of working together
MANY THANKS TO ALL OUR SPONSORS
REGISTRATION & NETWORKING BREAKFAST
COOPER PARRY Ade Cheatham, Chief Executive Officer
VISA EUROPE Laura Anderson, Employee Communications & Experience Manager
UNICEF John Townsend, Head of Internal Communications
COFFEE & NETWORKING
BEYOND Kate Rand, People Director
FIRST UTILITY Catrinel Stanila, Colleague Experience Manager, Shell Energy Melisaan Foster, Head of Client Delivery, Workbuzz
ARVAL Lucy McKerron, Client Development Manager, Synergy Creative
HIVE HR Ryan Tahmassebi, Director of People Science
LUNCH & NETWORKING
PANEL DISCUSSION Breaking the Myth: Employees Leave Managers not Companies
LASTMINUTE.COM Stuart Bagnell, Chief of Culture
OCADO Parmjit Flora, Senior Operations Manager Anna Krzak, Team Manager
UNIVERSITY OF LINCOLN Ian Hodson, Head of Reward
DRINKS & NETWORKING
YOUR HOSTS FOR THE DAY MATT MANNERS - CEO & FOUNDER THE EE AWARDS Matt believes that competition is healthy and recognition vital. That is why he founded The Employee Engagement Awards in 2014 - to shine a light on and celebrate the great work that was being ignored internally/externally and to help educate those seeking to improve the world of work. In four years, The EE Awards have established themselves in North America, Europe, Australasia and Africa, adding a conference and content element to aid the education process along the way. It is this global insight from the world’s biggest businesses such as Ford, MetLife, Delta, DHL, BMW etc. that provides Matt with a unique insight into all facets of Employee Experience as it continues to evolve and improve.
RUTH DANCE - MANAGING DIRECTOR THE EMPLOYEE ENGAGEMENT ALLIANCE Ruth Dance is Managing Director of The Employee Engagement Alliance - the membership organisation dedicated to elevating employee engagement through its global network of members with learning events, training, content & networking opportunities. Ruth is also one of our esteemed judges for the Employee Engagement Awards. Ruth started her career 14 years ago working in Training and Development and has since worked nationally and internationally for Christie’s, MITIE and more recently News UK as their Head of Customer & People Development. Her roles have themed around bringing people together and developing strong internal cultures. Together with 10 years delivering training programmes, she’s also a qualified coach and Myers Briggs practitioner.
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Improve Engagement and Performance WorkBuzz helps you build a great company culture by gaining regular, bite-sized feedback from your people. We analyse this feedback in real-time and guide managers to make smarter people decisions and retain your best talent.
Our experience has been really positive… WorkBuzz have been so supportive and flexible in helping us get our first pulse set up. When we presented the results to our Exec team they were delighted with how quickly we received the feedback and how simple and user-friendly the tool is. I’ve already recommended WorkBuzz to people in my network!
Helen Gray, Head of HR Royal Pharmaceutical Society
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09:40AM - COOPER PARRY
2018 - COMPANY OF THE YEAR
CHIEF EXECUTIVE OFFICER Ade started his career in a national accountancy firm and despite progressing quickly felt frustrated by the bureaucracy, politics and shocking communication. In 2003, he joined Cooper Parry, a 150 year old accounting firm, at a time when the older partners were retiring and a new group of ‘thirty-somethings’ came together. We were young, driven and ambitious and wanted to rebel. We wanted to create something very different. To make our mark and build the sort of business that we would all want to work for. Something remarkable. So we ripped up the rulebook, followed our hearts and started to challenge every stereotype that people had of accountants. 14 years later Cooper Parry is the fastest growing firm of accountants in the country, the Sunday Times 12th Best Company to work for in the UK and the British Accountancy Awards Most Innovative Firm of the Year. Come and hear how Ade and his colleagues took a 150 year old, very traditional accounting business and created the ‘Google’ of their profession, by putting people and culture first. With a mission to ‘Disrupt, Lead and Make Life Count’.
10:00AM - VISA EUROPE
VISA EUROPE - A PLACE WHERE PEOPLE THRIVE LAURA ANDERSON
EMPLOYEE COMMUNICATIONS & EXPERIENCE MANAGER By collaborating with leaders and colleagues across the business, the Employee Communications and Experience team are working to create a culture at Visa where colleagues can thrive. As an employee communications and experience manager, Laura is responsible for leading projects and programmes to inform and engage colleagues across Europe about sponsorships, recognition and Next Generation talent. She also manages communication channels, creates content, advises leaders on employee communications and engagement and is on the Young Professionals committee. Prior to this, Laura was the internal communications manager at Knight Frank and also worked for logistics company UPS holding roles in HR during the London 2012 Summer Olympic Games, business development, and both internal and external communications.
10:20AM - UNICEF
HEAD OF INTERNAL COMMUNICATIONS John Townsend heads up UNICEF UK’s Internal Communications team. He is passionate about the impact good internal communications can have on an organisation, making a huge difference to culture, productivity and staff engagement. Prior to joining UNICEF John was Head of Internal Communications at The Children’s Society. Previously he was a senior internal communications specialist at the NSPCC, and part of the communications team at Hilton in the Community Foundation, responsible for engaging Hilton employees across Europe with the charity’s work. Some of his key areas of interest include the power of storytelling, the growth of digital and the role of internal communications in promoting a culture of happiness, productivity and engagement at work.
11:10AM - BEYOND
PEOPLE DIRECTOR Kate is an award-winning People Director for Beyond, most recently shortlisted for HR Director of the year. Beyond is a design and technology ideas company, founded in 2008. They help ambitious companies with strategy, design & technology-based products. Kate regularly speaks at events on HR and business-related topics and produces content for publications including the Forbes HR council. She specialises in advising start-up and growth stage organizations on scaling their structure and people functions and is passionate about driving a progressive and transformational approach to HR so that the sector can support the businesses of tomorrow in a human-centric way.
11:30AM - FIRST UTILITY
DRIVING ENGAGEMENT THROUGH DATA NEW PERSPECTIVES CATRINEL STANILA
COLLEAGUE EXPERIENCE MANAGER, SHELL ENERGY Catrinel Stanila is the Colleague Experience Manager in the HR Team at Shell Energy looking after Reward, ER & Policy, Engagement and People CSR. Catrinel has been with Shell Energy for over 3 years and joined the business as an HR Business Partner. She started her career in the automotive industry going through different roles in Internal Comms and HR with a real passion for making a difference through her work.
HEAD OF CLIENT DELIVERY, WORKBUZZ Melisaan is an experienced consultant in employee communications and engagement with a demonstrated history of working across a variety of sectors and regions. Skilled in communications, employee engagement and inclusion initiatives founded from starting her career in financial and professional services. Melisaan now leads the WorkBuzz team to help businesses build great company cultures by gaining feedback from their people. Melisaan was awarded the Mark of Excellence, Outstanding Young Communicator, CIPR Excellence awards 2018 and is driven to ensure WorkBuzz achieves its vision to improve the working lives of 1 million people by 2022.
11:50AM - ARVAL
WHAT A SUCCESSFUL EMPLOYER BRAND LOOKS LIKE LUCY MCKERRON
CLIENT DEVELOPMENT MANAGER, SYNERGY CREATIVE With over a decade of experience working with brands unleash the power of their people, Lucy helps organisations define and improve their employee experience across the whole journey from hire to retire. Whether it’s internal engagement with a CX strategy, helping to engage employees with transformational change or articulating an EVP, Lucy works with a number of Synergy Creative’s clients, including RBS, Vodafone and BNP Paribas.
12:10PM - HIVE HR
HELPING ORGANISATIONS CREATE WORKPLACES THAT LET PEOPLE SHINE RYAN TAHMASSEBI
DIRECTOR OF PEOPLE SCIENCE A highly experienced Business Psychologist, Ryan helps organisations create cultures characterised by positive, healthy and engaged employees. Ryan partners with Hive’s clients to help embed a new ‘always on’ approach to measuring and improving employee engagement. Improving the way people experience work is something he is particularly passionate about, playing a leading role in the growth of ‘Good Day at Work’, a wellbeing and engagement network with over 50,000 members in the UK. Ryan’s previous experience has seen him working with Director level professionals to design and deliver wellbeing and engagement strategies, for organisations including Nestle, Crossrail, and John Lewis. Prior to joining Hive, he was responsible for driving cultural change in an in-house role as Head of Leadership Development at Newcastle Building Society.
01:30PM - PANEL DISCUSSION
BREAKING THE MYTH: EMPLOYEES LEAVE MANAGERS NOT COMPANIES CHAIR - RUTH DANCE THE EMPLOYEE ENGAGEMENT ALLIANCE Ruth Dance is Managing Director of The Employee Engagement Alliance - the membership organisation dedicated to elevating employee engagement through its global network of members with learning events, training, content & networking opportunities.
PAUL DEVOY CHIEF EXECUTIVE OFFICER, INVESTORS IN PEOPLE Paul has been heading up Investors in People since August 2011. Paul led the transition of IIP from the UK Government to a Community Interest Company in 2017, a move that enhances the organisation’s ability to deliver for employees, businesses and communities.
PETER MEYLER HEAD OF WORKPLACE CONSULTING, BARNETT WADDINGHAM Peter is the Head of Workplace Consultancy at Barnett Waddingham. They help clients to measure, understand and improve the employment experience and performance from both an employee and employer perspective.
STEVEN FROST CHIEF EXECUTIVE OFFICER WORKBUZZ Steve is passionate about employee engagement and helping others realise their potential. Steve’s proud to lead a talented team of driven people, behind WorkBuzz’s vision to improve the working lives of 1 million people by 2022.
KATE RAND PEOPLE DIRECTOR BEYOND Kate is an award-winning People Director for Beyond, most recently shortlisted for HR Director of the year. Beyond is a design and technology ideas company, founded in 2008. They help ambitious companies with strategy, design & technology-based products.
03:00PM - LASTMINUTE.COM
CHIEF OF CULTURE
“Doing whatever makes you pink” is what Stuart brings to life at lastminute.com as Chief of Culture. Inspired by travel and the positive impact of culture on people and their contribution, his expertise across employee engagement, L&D, and internal communications ideally places him to lead the People Development and Communications teams to take Group strategy and plans and turn them into something the rest of the business understands, engages with and is motivated to deliver against. Over a decade at lastminute.com, he’s taken the business through significant evolutionary periods, this includes several changes in ownership, acquisitions, integrations and change initiatives. Acting as a heartbeat for the company, he has shaped the core values for the Group and uses them every day to spread the pink spirit of the company.
03:20PM - OCADO
THE WELCOME PROJECT
SENIOR OPERATIONS MANAGER Parmjit Flora is a Senior Operations Manager at Ocado where she helps to run Ocado’s inaugural warehouse - CFC1 in Hatfield, Hertfordshire. Parmjit’s life at Ocado started 10 years ago on a management scheme at Hatfield. And following a move with Ocado to their second site in Warwickshire, she’s been back at Hatfield for two years. Parmjit is passionate about developing successful teams and her recent work has focused on creating an open environment where her managers are engaged and developed within the business. The case study due to be presented is an example of what can be achieved with a Senior Team who support and encourage engagement through innovation. As well as holding a degree in Philosophy, Parmjit is a trained business coach and is six sigma qualified.
TEAM MANAGER Anna has been an outstanding Team Manager at Ocado for over two years. She manages a team of 60 Personal Shoppers on one of CFC1’s busiest floors. After spotting potential improvements that could be made to our new starter on-boarding process, Anna worked to develop a new process, designed to implement those improvements. Her highly innovative approach that utilizes animation and video communication through a social media platform has revolutionized the way our Personal Shoppers join the Hatfield team. New starters are now more engaged and better informed. Anna has also inspired her peers and the CFC1 Leadership Team to take part in her on-boarding program. Anna also qualified as a Veterinary Technician in Poland and is passionate about animal welfare.
03:40 PM - UNIVERSITY OF LINCOLN
LINC-ON BENEFITS IAN HODSON
HEAD OF REWARD Ian is the Head of Reward at the University of Lincoln overseeing all aspects of reward including payroll, pensions, employee benefits, HR systems and executive remuneration. Having started his career in finance before moving specifically in to pay and benefits Ian has a background in both the public and private sector having previously worked for Moy Park, Mars, Prudential and Lincolnshire County Council. A firm believer and champion in the importance of reward strategy as a driver for change and in supporting organisational success, Ian has previously overseen teams that have been acknowledged for their achievements at awards for their innovative work including winning the 2018 Best Voluntary Benefits. Ian is the current Chair of the Northern Universities Reward Group and a board member of the Education Competencies Consortium. In 2014 Ian was chosen as the winner of the Pay and Benefits Career Accomplishment Award and also regularly contributes to professional publications.
MAKE WORK BETTER Most of us will spend 80,000 hours at work during our lifetimes For something that takes up that much of our time, we think people deserve to get more out of it than just their monthly pay cheque That’s why we’ve started a movement that puts people first Putting people first increases productivity And builds a stronger, healthier, happier society
“By 2018, we had 15 staff. We wanted to keep improving and put people first. The new one-year accreditation from Investors in People seemed like the perfect fit for us.” Ray Faulkner, MD, iRed “Some of our team were a bit nervous before the interviews but I could hear laughter coming from the room where people were taking calls. And the feedback from the team was great.” Kate Lamb, HSE Manager, Brenwards “We’ve used the feedback to make some big changes. The assessment process really allowed us to articulate our values.” Joe Turner, CEO, Bluestone College
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It gives us great pleasure to announce our fourth UK Employee Engagement Awards Conference. This is the only event in Europe that brings to...
Published on Apr 11, 2019
It gives us great pleasure to announce our fourth UK Employee Engagement Awards Conference. This is the only event in Europe that brings to...