Edinburgh Business Show 2018: Entrepreneurs’ Revolution

Page 1

With Special thanks to all our partners Show partners:



Contact Organisers: Bartlomiej (Bart) Kowalczyk bart.k@pblink.co.uk 07842613016 www.pblink.co.uk @pb_link

Colin McKeand colin@colinmckeand.co.uk 07767844942 www.colinmckeand.co.uk @ColinMcKeand

Event Website: www.edinburghbusinessshow.co.uk Event Venue Information: Royal Bank of Scotland 175 Glasgow Road Gogarburn Edinburgh EH12 9BH United Kingdom Please Note This event will be filmed and photographed by professionals, for marketing and PR purpose. In addition, members of the local and national media may be present. If you do not wish to be filmed or photographed, please make yourself known to a Polish Business Link staff member and we will comply with your wishes as best we can.


Wanted: More entrepreneurs like you Know someone who wants to #PowerUp their business? Search: Royal Bank Entrepreneur Accelerator

GBEA Celebrating Great Britain’s Best Entrepreneurs The Royal Bank of Scotland plc. Registered in Scotland No. SC083026. Registered OfďŹ ce: 36 St. Andrew Square, Edinburgh EH2 2YB. Financial Services Firm Reference Number 114724. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Welcome to Edinburgh Business Show Technology changed the world and the way we behave as entrepreneurs. Less than decade ago if an entrepreneur wanted to launch a new project and required a simple website it cost a fortune to employ someone to set it up. Now with easy tools you can set up a website for pennies in matter of seconds. Today’s big names are yesterday’s news. High-street brands like M&S, Tesco, ToysRus, New Look and more are shutting branches across the country. It’s a time of change. By using the right tools, and above all, a new mindset, we believe it is possible to create more opportunities than ever. This is our time, the age of small businesses and sole traders. We simply call this the Entrepreneurs’ Revolution. Edinburgh Business Show event has been designed to maximise the interface between individual business owners with a focus on business development. Workshops, panels and face-to-face discussions will be balanced to ensure that the day will be extremely practical and useful to any busy entrepreneur who takes the day out of their hectic schedule to learn and to network. We hope you will find plenty of insights and that networking sessions will lead to valuable introductions of mutual benefit.

#BizShowEDI Organisers: Bartlomiej (Bart) Kowalczyk PBLINK Director

PBLINK is a diverse business network in Scotland and the UK. We work with entrepreneurs to grow their business outside of their homeland & untap their potential.

Colin McKeand Scotland’s Mister Networking Colin is known as ‘Scotland’s Mister Networking’ and has used face-to-face networking as a key business tool in running several successful businesses over the past 22 years. He is now training and teaching individuals and businesses of all types and sizes in the art of successful networking that delivers real results, returns, new contacts, referrals and more sales.


Edinburgh Business Show Agenda 10:00 10:30 10:45 – 11:30

Registration Official Opening & Welcoming
 Morning Discussion Panel in Auditorium
 Technology as a driver for growth for Edinburgh-based business in a post-Brexit world.
 Panel Members: - David Sime, Oncor
 - Sara Robertson, The University of Edinburgh
 - Michal Sztanga, Future Processing - Matt Perkins FreeAgent
 - Linda Odén, Happy Message - Karen Yates, Business Growth Coach - Russell Dalgleish, Scottish Business Network

Discussion Panel Moderator: Peter Wilson, Go2Market

11:45 – 12:45

Morning Workshops
 - The Practical Applications of Emerging Tech in Business, David Sime, Oncor
 - Accessing support and expertise for your business at The University of Edinburgh Sara Robertson - Outsourcing IT services – how to do it right? Best practices, common mistakes, lessons learned, Michal Sztanga, Future Processing
 - ‘After the sale’ a quick guide to getting paid and staying legal! Matt Perkins, FreeAgent

12:45 – 13:30


13:30 – 14:15

Afternoon Discussion Panel in Auditorium
 Digital Disruption in Retail & Trade – Growth Tactics & Customer Innovation
 Panel Members: - Keith Harrhy, Robert Richards Associates
 - Stephen Ingledew, FinTech Scotland
 - Alastair McKendrick, TC Young Solicitors
 - Mandy Bagot, Gillespie’s Accountants - Sara Roberts, Healthy Nibbles 
 - Richard Lucas, CAMentrepreneurs

Discussion Panel Moderator: Sudha Mani, Digital Technology Consultant

14:30 – 15:30

Afternoon Workshops - How to demonstrate compliance with the General Data Protection Regulation? Alastair McKendrick, TC Young Solicitors
 - Making Tax Digital – hate it or embrace it! Mandy Bagot, Gillespie’s Accountants 
 - How Healthy Nibbles gained competitive advantage through innovation in a traditionally non tech sector? Sara Roberts, Healthy Nibbles


Business Networking – Introduction and welcome by Colin McKeand
 – Business Card Prize Draw
 – Informal Networking




Edinburgh Business Show Partners

Our Accelerator, Pre-Accelerator and Fintech Accelerator have been tailored to empower entrepreneurs at any stage. It’s an amazing journey that is fully funded for any entrepreneur who wants to grow. You don’t even have to be a Royal Bank of Scotland customer. Pre-Accelerator is an intensive, eight-week programme for early stage start-ups, offering them lots of exciting opportunities. Accelerator is a six-month programme for entrepreneurs with high growth businesses who are looking to scale up. We do the funding, you do the growing and we don’t take any equity in any business. FinTech Accelerator launched in our Edinburgh hub in 2018. Like the Accelerator, the FinTech Accelerator is a six month programme and we don’t take equity in any business. We operate 12 hubs across the UK, providing entrepreneurs with unique coaching, environments, digital learning and networks. We focus on giving entrepreneurs the best possible coaching, in world class environments while connecting them to our amazing networks.

We provide commercial and personal legal services to a range of clients; from individuals, to family firms, to large businesses. We pride ourselves in offering a down to earth, pragmatic approach when dealing with all of our clients. Our offices are based in Glasgow and Edinburgh and our lawyers represent clients throughout Scotland. Our firm has the people, skill and knowledge to deal with a wide range of legal issues. We have a number of lawyers who are accredited by the Law Society of Scotland as specialists in different areas, delivering outstanding legal advice that adds value to everything we do.


FreeAgent is the UK’s market-leading online accounting system specifically designed to meet the needs of small businesses and freelancers. FreeAgent helps you take care of your business admin day-to-day – from managing your expenses, running a fully RTI-compliant payroll and tracking the time you’re working, through to creating and sending professional-looking estimates and invoices to your clients. With FreeAgent, you can also keep track of your cash flow and profit profitability and use the overview screen to see at a glance who owes you money. In addition, you can see how much tax you owe and when it’s due, as well as file your VAT, RTI and Self Assessment returns directly to HMRC. More than 70,000 customers worldwide currently use the system to manage their business accounts – all done simply without confusing accounting jargon and with an award-winning team of friendly support accountants on standby to help them stay on-track. Try it with 3 months free trial by using code EdinBusinessShow at www.freeagent.com

“We are not just accountants – we are problem solvers” While we provide the normal services such as financial statement preparation, tax strategies and meeting your statutory obligations Gillespie’s do a lot more than just “crunching the numbers”. We like to get to know you & your business so we can make a real contribution to your results. With our knowledge & experience we offer to work around the issues that matter to you. “As your trusted business adviser we are with you every step of the way”. If you own or manage your own business we can help solve specific problems such as tax issues, give you impartial advice on improving your profitability and advise you in how best to value your business. We work with leading specialists in the UK to provide you with the services, systems & processes which can improve your business profitability and tax effectiveness. Our client managers can give you the advice & support you need when you are starting your business, growing your business or thinking of disposing of your business – or even just structuring your tax affairs more effectively.


Eastern Western Motor Group is proud to be Scotland’s leading privately owned dealer group. If you are in search of a brand to support your business, look no further than Eastern BMW and MINI. Our dedicated business centre offers fleet managers and company car drivers a comprehensive range of products and services thanks to highly specified models and options, combined with low running costs as a result of fuel and emissions-saving technology. At Eastern we pride ourselves in providing customers with the highest level of service. Our experienced team of Local Business Development Managers are on hand to help you choose your new fleet or company car. We have the expertise and experience to be able to help you with any aspect of your business/corporate/company cars; including BMW product advice and news, guidance on emissions and VED bands, demonstrators as well as servicing and parts. Whether you are looking to choose from a company car list, build one or a number of cars from start to finish for your business or organise a whole new corporate fleet policy, we have the expertise, dedication and offers available to find the perfect solution for your needs. For further information on your options or to arrange a test drive please call in to the Newbridge showroom or call us on 0131 467 6000 and ask for a member of the corporate team.


The General Data Protection Regulation The General Data Protection Regulation (GDPR) and Data Protection Act 2018 came into force on 25 th May 2018 replacing the Data Protection Act 1998. Every public and private organisation in the UK which handles personal data has to comply with the regulations which relate to how organisations process and handle personal data.

What are some of the main changes?

Notice of purpose of processing data There is an emphasis on giving notice prior to collecting personal data explaining exactly what you are doing with the data you are collecting and processing and the reasons you require it. Any individual whose personal data is being processed is entitled to fair notice of what is being processed and why. Every organisation processing personal data must have a privacy notice (also known as a fair processing notice). Consent to process an individual’s data You must have a lawful basis for processing personal data, this will often be consent. If relying on consent you must obtain the data subject’s express consent in order to process their personal data. The consent must be given “freely” and through a “clear affirmative action.” It cannot be an “opt-out” scenario. If a person refuses to give consent this would not necessarily entitle you to refuse to provide a service such as providing a tenancy agreement. If a prospective tenant refused to give consent to process data, then you could only refuse to provide them with a tenancy if you could show that the information you were requesting was strictly necessary to provide them with that tenancy. Changes to subject access requests Individuals still have the right to request to see information held about them. However, these requests will be required to be dealt with within one month rather than 40 days and you will no longer be entitled to charge a £10 fee. “Right to be forgotten” An individual can now request that you delete any data you hold on them. In certain circumstances, you will be permitted to keep the data but only if you are able to show that it is still required by you. Appointment of a Data Protection Officer (DPO) All public sector organisations need to appoint a DPO. However, private organisations will only be required to appoint a DPO if they are carrying out large scale processing of data as part of their core business. The DPO will be required to monitor compliance with the GDPR, report any data breaches and will be accountable to the regulator along with the organisation. Reporting breaches Breaches are required to be reported to the regulator within 72 hours of becoming aware there has been a breach. Reporting will only be required when there has been a risk to the rights and freedoms of those affected by the breach. Penalties for breaches can be up to 4% or €20 million of annual turnover, whichever is higher.



PLANNING AHEAD? Legal services for you and your family.

Wills • Family Law Powers of Attorney Conveyancing • Trusts

Call: 0131 220 7660


Edinburgh Business Show Exhibitors MMD Communications Ltd is the largest franchise of O2 (TelefĂłnica UK Limited) with 18 stores & a business centre serving customers across Northern Ireland & Scotland. Following research into the mobile phone market in 2006, Maurice decided to invest in an O2 Franchise as a development strategy for his already well-established mobile phone business in Mid Ulster. O2 was selected due to their remarkable product range, customer service, aftercare support and the loyal relationships already developed within their Franchisee network. MMD Communications has been offering O2 mobile & digital solution services in Northern Ireland & Scotland for over 10 years. As an O2 franchise partner, this allows us to build completely bespoke business mobile packages tailored to suit your individual business needs. Building long term relationships with our clients is something we strongly believe in and we go to great lengths to ensure our valuable clients receive a first rate service.

The new Hampton By Hilton Edinburgh Airport is a large modern contemporary designed hotel, with WIFI throughout and Free Breakfast. This hotel is the closest hotel to Edinburgh International Airport, with less than 5 minute walk to the airport terminal. The hotel is ideally placed in close proximity to Edinburgh Park Business Park and key motorway networks (M9 & M8), as well as other transport networks (tram; buses) with less than a 30 minute commute into Edinburgh City Centre by both car and tram.

The HR Dept specialises in providing outsourced Human Resources, Employment Law  and Health & Safety services to small and medium sized organisations right across Scotland. We can help you focus on your business by taking care of all your human resources and health & safety needs. Whether you need help with recruitment, employment contracts, disciplinary hearings, risk assessments or anything a large corporate HR and H & S team could provide, The HR Dept can be of assistance, leaving you free to get on with growing your business.



DSL Business Finance Ltd (DSL) is an Alternative Finance provider of business finance and has been providing loans to start-up and growing businesses in Scotland since 1993, most of which are unable to access such funding from mainstream lenders. We are a not for profit organisation with an underlying mission to provide access to business finance, create and maintain jobs and as a result contribute to communities becoming more sustainable. Most recently we have been delivering the Scottish Microfinance Fund (SMF) on behalf of The Scottish Government. This fund is supported by The Start Up Loans Company (SULC), the European Regional Development Fund and DSL. Loans up to £25k are available, the interest rate is 6% fixed and there are no fees or charges payable. DSL is an official delivery partner of SULC. As at end September 2018 we have provided £3.356 million of lending to Scottish Businesses, supported 131 Start-up businesses, helped create 336 jobs and facilitated £4.611 million additional leverage as a result of SMF support In addition, DSL provides business loans from its own loan fund for sums up to £50k. DSL has full Financial Conduct Authority authorisation and is also licenced to undertake Regulated Lending under the Consumer Credit Act. We also provide loan funding to business using the Enterprise Finance Guarantee Scheme, a UK Government facility for which we hold a licence from the British Business Bank. DSL is delighted to be taking part in The Edinburgh Business Show – do come along and meet local Loan Officer Iain Burnside and see how we may be able to help you with funding support towards achieving your business goals.

BC Printing is printing and signmaking company based in Glasgow but trading nationwide. With many in-house facilities BC Printing is able to print quick-turnaround jobs - stationery, flyers, business cards, posters, banners, stickers, booklets, car signage, shop signage etc.


One Money Mail Ltd T/As Sami Swoi is the biggest Polish money transfer network in the UK. Over 12-years’ experience in the market is the best guarantee of the quality of services offered to over 250 000 satisfied customers. Sami Swoi provides complete security, a competitive GBP exchange rate, simplicity of access to services and a variety of options to send money to Poland. Bank transfer ‘STANDARD’ into Polish Zloty bank accounts is one of the most popular transfers in Sami Swoi. Funds are delivered within 2 working days. If time is important, Sami Swoi offers you a bank transfer ‘EXPRESS’ and money will be sent to an account within one working day without high transfer fees. What if you forget about someone’s birthday? Sami Swoi recommends transfer ‘LIVE’ with 10 minutes’ delivery time. If a recipient does not have a bank account, there are various options available to send money to the beneficiary’s hands by choosing the transfer for cash collection in bank branches, the Polish Post Offices or a 10 minutes’ service straight to an ATM. With Sami Swoi, transfers can be made through one of more than 200 branches throughout the UK, via our phone line service +44 (0) 207 099 2441, via the website www.przekazypieniezne.com or our latest distribution channel a Mobile Application – you can transfer money faster and easier than ever before.

Elaine Machray is a Stylist based in Stirling who is passionate about empowering women especially in business. She works with the Captain Tortue range of French clothing and her expertise lies in dressing you for business success. Learn how to represent what you do, your values and most of all look and feel great. Elaine is also the owner of Stirling Fitness – a studio based in Central Stirling and specialises in teaching functional fitness and Pilates. Elaine set up the She’s in Biz networking group in Scotland’s Central Belt this year as she wanted to provide an efficient, effective networking solution for women who run their own businesses and network with like-minded entrepreneurs.


Telephone systems, VoIP cloud telephony and data connectivity solutions for business Wellwood Communications offer all aspects of business communications from telephone systems, Voice Over IP (VoIP) cloud telephony, leased lines, calls and high speed broadband connectivity. We deliver voice and data communications to both public and private sector clients throughout Scotland and the north of England, providing a first class level of service to our customers. We supply, install and maintain business telephone systems and VoIP hosted solutions from manufacturers such as Ericsson-LG, Siemens and Panasonic. Our network services provide you with landlines, calls and broadband connectivity consisting of standard, superfast fibre and ethernet. Are poor internet speeds slowing your business down? Our SimRush broadband is the ideal solution for superfast speeds in rural. Working with approved Partners, Wellwood offer a full range of accessories such as headsets, telephone applications and conferencing units.

Claire is a business photographer who helps empower businesses through photography, consultancy and training - helping them tell their story in a way that connects to their clients. She has been a professional photographer since 2012 with a focus on corporate photography; profile pictures, events, PR imagery, narrative and lifestyle photography. Effective communication is her goal as a photographer, both visual and verbal. She is always looking for new ways to communicate messages more effectively. She helps people get over their dread of being photographed by showing them how to look positive and confident in their images. It’s amazing how tiny changes to posture, eye contact and the way you hold your head make a difference. Her goal is to empower businesses through high quality photography, consultancy and training - helping you tell the story you need told in a way that connects to your service users and clients.


I’m a photographer with over ten years’ experience, a qualified drone pilot and CAA-approved aerial photographer. I’m especially passionate about the new benefits drone photography offers. I produce accurate images of development sites (pre-, post- and during build) for building inspections and land surveys. This includes stunning marketing photos for property sale or your hotel/guesthouse, all with cost-effective drone photography. The ability to capture images from otherwise unreachable vantage points, for promotion, evidence or survey information. I’ve had the pleasure of photographing historic sites, commercial buildings and much more, including the recently completed Queensferry Crossing near Edinburgh. Whether it’s for planning, inspections, or marketing – I capture the high-quality images you need.

From our base in Edinburgh, we support businesses of all sizes and industry sectors with unrivalled expertise in fire safety and health & safety. We strive to not only provide an excellent service to our clients but do it with absolute pricing clarity and transparency. This allows organisations to accurately budget without the shock and inconvenience of hidden charges. We are a company with huge integrity and moral standing. Our honest approach to business is a major reason why we retain and grow our customer base year on year. We keep our prices very competitive due to the fact none of our staff are paid on commission-based sales – they are industry experts, not sales people. Unlike many other companies, our staff are all handpicked. This ensures we only have the very best people representing our brand and delivering exceptional service to our clients. 90% of our staff are from an emergency services background; they have witnessed firsthand what can happen when people are provided incorrect advice and sold the wrong products. They are passionate about what they do and are the best possible resource to companies wanting to fully embrace their duty of care for employees and clients. A combined 127 years’ experience between our engineers and consultants is something we are very proud of. The services we offer are unrivaled in terms of value, quality and after sales support. Whether you require a fire risk assessment, staff training, portable appliance testing (PAT), fire extinguishers … the list goes on – let us take the headache and stress of it away and allow you to continue to grow your business.


Boost Your Business Integris Communications is an Edinburgh-based PR and marketing consultancy with a 25-year track record of helping clients achieve their business goals. Our primary aim is to assist organisations to communicate effectively with stakeholders leading to increased brand awareness and ultimately improve sales. We have great experience working across a host of sectors in both a business to business (b2b) and business to consumer (b2c) capacity, including technology, franchising, professional services, construction, recruitment and charities. We offer the following services: Product Launches, PR/Media Relations, Marketing Plans/Implementation, Web Sites/Search Engine Optimisation, Social Media Campaigns/Digital Marketing, Corporate Literature Design & Production, Exhibitions – Stand Design/Marketing/PR, Advertising – Copywriting/Design/Media Buying. For more information please visit www.integriscomms.co.uk call 0131 344 4606 or email mike@integriscomms.co.uk

Hashtag Events are the organisers of brilliant business events across Scotland, including Expo Scotland, Forth Valley Business Show, Strathclyde Business Show, the Scottish Networking Show and the Social Media and Marketing Show. Chat to them today to find out about attending the events free of charge or exhibiting and taking your company to a whole new level


Morning Discussion Panel Technology as a driver for growth for Edinburgh-based business in a post-Brexit world Discussion Panel Moderator

Peter Wilson Go2Market


David Sime Oncor

Sara Robertson

Michal Sztanga

The University of Edinburgh

Future Processing

Matt Perkins FreeAgent

Linda Odén Happy Message

Russell Dalgleish Scottish Business Network

Karen Yates Business Growth Coach

Afternoon Discussion Panel Digital Disruption in Retail & Trade – Growth Tactics & Customer Innovation Discussion Panel Moderator

Sudha Mani Digital Technology Consultant

Keith Harrhy Robert Richards Associates

Stephen Ingledew FinTech Scotland

Alastair McKendrick TC Young Solicitors

Mandy Bagot Gillespie’s Accountants

Sara Roberts Healthy Nibbles

Richard Lucas CAMentrepreneurs


Morning Workshops The Practical Applications of Emerging Tech in Business, David Sime, Oncor
 From retail to heavy industry, the costs of planning, design, travel and communication are set to be disrupted more dramatically than has been seen since the IT revolution. With the emerging technology of VR, AR, Laser Scanning and 3D Printing, we can transfer real objects into the digital world, and make digital objects solid with equal ease. We can not only model and view products and projects on a screen, but enter into immersive, interactive worlds with them. This is a whole other level of audio-visual communication, which looks set to completely blur the lines between conventional and digital realities – eliminating distance and time barriers and truly revolutionising all aspects of our world – especially in business and industry. So what are the opportunities for business in this new world? Where can smaller organisations use their smaller size and greater agility to pro-actively prepare and benefit from these changes. In this presentation we will look at ways where small and medium sized UK businesses can use this period of change to take advantage of a levelled playing field. An environment where the inertia and slower responses of larger organisations will create valuable space for smaller, faster businesses to gain a foothold in the markets of the future.

Accessing support and expertise for your business at The University of Edinburgh, Sara Robertson Gain an overview of the services and opportunities available for your business with Sara Robertson, Entrepreneurship Development Manager at The University of Edinburgh.


Outsourcing IT services – how to do it right? Best practices, common mistakes, lessons learned, Michal Sztanga, Future Processing Lack of human resources or appropriate competencies, too high costs, need for innovation – there are many IT challenges that may overwhelm your company. Answer to most of these issues can be found via establishing IT business partnerships with companies that provide support in coping with these challenges. With the importance that IT plays in the world of business today, it is now more significant than ever to understand what are the best practices that should be applied to each IT business partnership and what are the most common mistakes to avoid. We kindly invite everybody who plans to (or already does) outsource software development and is interested in gaining knowledge regarding IT outsourcing to our workshop on ‘Outsourcing IT services – how to do it right? Best practices, common mistakes, lessons learned’ by Michal Sztanga, COO at Future Processing. Participating in the workshop will give you tips on how the process of collaboration with an IT service provider may look like, knowledge on how to reduce the final cost of the development and insights into current outsourcing trends. All attendees will also receive a set of documents, templates and tools useful during the IT outsourcing process.

‘After the sale’ a quick guide to getting paid and staying legal! Matt Perkins, FreeAgent Most small business owners get started because they have a great commercial idea, or they simply want to have the freedom of working for themselves. They don’t generally do it to spend hours on their accounting and reporting to HMRC. This workshop is designed to give a basic overview of how we built FreeAgent around the core of what businesses need to do with regards to invoicing, getting paid and meeting the reporting requirements to HMRC after the fluffy marketing stuff and hard sales activity have been successful. With the minimum of fuss, effort and time sink, I’ll focus on the bare minimum of what you need to do to make sure your business stays profitable and compliant for HMRC.


Afternoon Workshops How to demonstrate compliance with the General Data Protection Regulation? Alastair McKendrick, TC Young Solicitors
 The General Data Protection Regulation (GDPR) came in to force on 25 May 2018 and overhauled existing Data Protection legislation. The GDPR imposes greater onus on those who process, store and handle individual personal details. This workshop examines the requirements on SMEs and other organisation who process, store and handle individuals’ personal information and looks at what steps organisations should undertake to ensure compliance with the terms of the GDPR.

Making Tax Digital – hate it or embrace it! Mandy Bagot, Gillespiec Accountancy 
 ‘Making Tax Digital’ -MTD is the current ‘buzz’ word and it’s fast approaching. It’s creating a feeling of dread amongst small business owners. From 1 April 2019 HMRC’s initiative is that every VAT registered business above the threshold of £85K will be required to keep digital records and submit VAT returns using compatible software. Maintaining paper records will cease to meet legal requirements in tax legislation. If you think you’re OK if you’re not vat registered…think again…if your business generates income above £10k you will need to starting planning for the implications of MTD that will come into force on 1 April 2020 at the earliest. We will work through examples of ways to prepare for MTD that are cost effective and easy to follow from best fit software, to streamlined accounting systems to liaising with your accountant.


How Healthy Nibbles gained competitive advantage through innovation in a traditionally non tech sector? Sara Roberts, Healthy Nibbles When founding Healthy Nibbles, I was a novice in vending, both in terms of being a vending machine customer, and running a vending business! That meant prior to launch I had to do a lot of research, talking to people, and understanding the state of the market as we sought to turn a sedate and dated industry into a modern and exciting one that offered a relevant solution in retail for the workplace. In this session, I will share our journey, the steps we took to create initial competitive advantage and how we maintain our status as a leading brand within vending. The workshop will allow time for Q&A, enabling the attendee to take insight away that is relevant to their business and stage of growth.


What is Making Tax Digital? HMRC’s ambition is to become one of the most digitally advanced tax administrations in the world by building an API ecosystem and has been working with over 900 developers & 3rd parties opening up the data and integrating their softwares. HMRC’s first robotic automation was deployed in 2013 and in 2016 HMRC opened its Cyber Security Command Centre. HMRC even has its own chatbot ‘Ruth’, their virtual assistant who has handled 5 million queries so far to date. So, this isn’t going to go away! HMRC want to make the tax system easier by increased online data sharing for individuals and businesses to help them keep on top of their own tax affairs and get their taxes right and bring an end to form filling. No re-keying of data will reduce errors and tax gap. It started with self-assessment for tax returns in the 1990s, then in 2014 Real Time Information (RTI) for PAYE submissions for employees in real time, followed by automatic pension deductions from pay under Auto Enrolment for Pensions which completed in 2017. Now MTD for VAT comes in on 1 April 2019 and from 1 April 2020 at the earliest MTD for Income Tax will become mandatory. HMRC aim by 2020, that each individual will have their own online HMRC Personal Tax Account that brings together all of the individual’s information from all online sources and that they will be able to see how much tax they need to pay, similar to the way people use online banking. MTD for VAT CHECKLIST 1. Are you VAT registered and have a taxable turnover above £85k 2. Check you have MTD for VAT compliant software 3. Make sure your data is ready to submit under MTD 4. Check your first vat period that falls under MTD 5. In addition, you must register online separately with HMRC for MTD for VAT as the old VAT user ID will not work and manual submission through the HMRC gateway for VAT portal will no longer be accessible MTD for INCOME TAX This is in pilot stage by HMRC. Self employed businesses and landlords will need to update HMRC at least quarterly from 1 April 2020 at the earliest. WORKSHOP We will work through examples of ways to prepare for MTD that are cost effective and easy to follow from best fit software, to streamlined accounting systems to liaising with your accountant. Mandy Bagot is a Certified Chartered Accountant and Director at Gillespie’s Chartered Accountants, with offices in Scotland and London. Mandy’s interest has always been in technology and accounting systems and has won awards for her Cloud Bookkeeping franchise that she founded in 2010, so she breathes, eats and sleeps cloud software! She regularly meets up with software companies’ management teams to offer insights and is often asked to be part of focus groups and beta tests new software versions. If you do not get the opportunity to attend our workshop, you can request a copy of the workshop handouts by emailing: mandy.bagot@gillespiesca.co.uk or calling 01250 870718




The Ultimate Driving Machine

We have some fantastic offers at Eastern. Have a look on www.easternbmwedinburgh.co.uk and get in touch on 0131 467 6000 or contact us via our website.

Eastern Motor Co.

Edinburgh’s Luxury Car Village, Newbridge EH28 8TG 0131 467 6000 www.easternbmwedinburgh.co.uk

/easternbmw @easternbmw

Interview with Russell Dalgleish Q1: First of all Russell, tell us a bit about yourself and why you will be on one of the panels at The Edinburgh Business Show. Well my name is Russell Dalgleish and I am a Scottish serial entrepreneur, investor and passionate supporter of Scottish business. I am the Managing Partner of the advisory group, Exolta Capital Partners, and Chairman of Scottish Business Network. My core areas of focus is on Leadership, Value Creation and Strategic thinking. I am a regular speaker at events on Entrepreneurship and Leadership in business and have spoken at conferences from Los Angeles to Abu Dhabi. Q2. You have had quite an international career, and your work with Scottish Business Network means you are often talking to business leaders in different markets. Do people have any preconceptions about companies in Scotland? This was actually something that came up during the second annual Scottish International Week that we hosted with IoD Scotland back in September. We had a panel with business leaders from Australia, Dubai and the US and they all identified that Scots are viewed as hardworking with complete integrity, if perhaps not as „risk taking” as some cultures. Overall these are excellent traits when building relationships internationally. All three speakers emphasized that there were no perceived barriers to international trade for Scottish companies and in fact, potential customers were likely to look at Scottish companies as a cost competitive, „safe” and „different thinking” in comparison to using a local supplier. However to take advantage more Scottish business leaders had to „buy a plane ticket” and spend more time in the target market. There has never been such an opportunity for Scottish companies to access customers in new global markets. Q3. Along with events like Scottish International Week, you have also been involved Trade Mission and Accelerators in other countries, what has your experience been with them? Well there are two that stand out, my multiple trips to Silicon Valley with WeAreTheFuture and the inaugural EiE Asia which was held In Hong Kong in 2016. The EiE Asia trip in particular was a great example of the collaboration between organisations in Scotland, I must commend all for their incredible efforts to deliver the unique trip and in particular Gordon Stuart & Danny Helson of Informatic Ventures, and City of Edinburgh Council who maintain a JV and incubator space with the Shenzhen Creative Investment Group. My lasting impression of the day was one simply of pride. · Pride in the presenters to deliver so eloquently the vision for their businesses. · Pride to be part of the diverse range of Scottish entrepreneurial ecosystem organisations combing to deliver this event. · Pride in the local and international business community, many with Scottish accents, coming out on such a “break” day to support this event. In regards to the WeAreTheFuture Accelerator trips to Silicon Valley, there was always something new, but what I took from it the most is that Scottish tech can be as good as anything in the Valley; but if you need to raise money, you have to buy a plane ticket and if you are in tech you must find a way to spend some time here.


Q5. We’ve spoken a lot about what Scottish companies can do internationally, what about back here in Edinburgh. Is there any support for up and coming Tech Startups here in Scotland that can help take them to the next level? There are a lot of support networks out there but, for tech companies in particular, they should really look to ScotlandIS. They are the trade body which represents the interests of those working in the IT and Digital sectors here in Scotland, they are working towards educating fellow Scots to the opportunities that will be presented as technologies from AI to IoT disrupt and transform our world.

Business Networking – Why Are You Doing It? For many businesses, face-to-face networking can be a key business tool and form part of their overall marketing and sales strategy, but like all business strategies, this requires planning and foresight. You need to know what your networking goals are, how you are going to achieve them and what the acceptable return on investment (ROI) would be from your networking activities. Many people network because other people tell them that it will benefit them or their organisation, but they don’t stop to work out what those benefits will be or what they will look like. It’s not all about sales and new business. Just going out to networking events is not the most effective way to succeed. Many people mistake the whole art of the networking process with networking meetings and joining networking groups. You certainly need to understand where, when and how to network, but most importantly you need to know WHY. Before you or your company decide to network, join a group, book a meeting, attend an event or sign up for a membership you need to ask yourself some simple questions. Some questions to ask yourself: · What is the minimum return you are looking for from your networking activities and what is the easiest and quickest way of achieving it? · What else could you have been doing instead of networking and how productive would that have been for your business? · Why are you joining and what do you want to achieve from your participation? · Is this event or organisation best suited to meet your needs and what do you need to do to make sure that these needs are met? · What will networking success look like to you? When looking at the ROI, you work out what it will all cost, not just in subscriptions and meeting costs but also in time, effort, energy and opportunity cost. You will also need to factor in the ‘intangible’ rewards, because not everybody networks purely for the financial and sales return. Many people look for other benefits, some of which will eventually lead to monetary rewards as well. Some examples of the benefits: · Developing Career · Strengthen relationships with existing contacts · New Job · Build new relationships · Potential Investors · Stand out from the crowd · Confidence Building · Create a lasting impression · A trusted network of suppliers · Improving people skills · Peer group support · Build your profile · Reliable sources of information · Meet new friends · Building strategic alliances and collaboration Once you decide that you really want to get out there and network, you can then research the many different organisations and events available to you. Most have a “try before you buy” policy which will give you the opportunity to decide in which environment you feel the most comfortable. You can then pick the ones that fit in best with your networking objectives. The key is that you recognise what will contribute to success from your networking activities and focus on it. By doing so, you will be motivated to attend events with a sense of purpose instead of making excuses not to go such as the weather is bad, you are tired, you are too busy, or you just can’t be bothered. Colin McKeand Scotland’s Mister Networking’ colin@colinmckeand.co.uk


5 Reasons to Start Nearshoring There are many companies that use only internal resources to handle their software development and do not really have a need to outsource. Also, there are many CIOs that are not sure about the benefits of IT outsourcing and just do not believe it could help their business gain competitiveness.

All these horror stories about outsourcing failures only increase their hesitation. However, you have surely heard several business success stories where it played the leading role. So, what is the truth behind the curtain? THE DOWNSIDES OF IT OFFSHORING It is possible, that the difference was the type of outsourcing: offshoring or nearshoring. Both terms imply relocating a process or some work to another country, but the location of the country – it’s distance to yours – is key. Distance is an important factor in the success of an IT project. It determines the cost, and hence, the frequency of visits which are crucial to helping your outsourced team to get a good understanding of your business and what you are trying to achieve. Larger distance also often implies larger cultural differences, which may affect communication, which, in turn may affect the project itself. Finally, having a team on a different continent adds another hurdle to effective project management in form of time zones. All this has caused nearshoring, the closer-to-home type of outsourcing, to gain ground. Its major benefit is the proximity of your outsourced team – but of course there is more than that! Let’s take a closer look: 1. NEARSHORING CUTS COSTS OF THE IT PROJECT Nearshoring allows you to choose a partner that will not only deliver the solution on time, but also increase cost-effectiveness of the project in comparison to doing the same job internally. Bearing in mind the increasing IT talent shortage in the Western Europe and constantly growing IT recruitment and employment costs, nearshoring allows you to simultaneously decrease expenses, save time and bring years of experience to the project right away. Also – a nearshoring partner’s proximity means less expensive travel and a greater degree of control. 2. NEARSHORING ENABLES ACCESS TO EXPERT KNOWLEDGE Sometimes you could find your business in need of really peculiar skills or competences, that are nowhere to be found – neither within your company, nor within the entire region. IT experts are hard to find, hard to recruit, hard to keep and force you to compete with other employers on a very difficult market. At the same time, nearshoring gives you access to professionals in a given technology in no-time. Professionals that share not only your time zone, but also your work culture. This results in fewer communication mishaps and explains why successful companies tend to concentrate solely on core competencies and leave the rest to people with know-how.


3. NEARSHORING ENHANCES WORKFORCE Occasionally, it might happen, that your company has bigger needs in short periods of time. This makes your business better off with external workforce solving problems for you. It is hard to maintain and motivate even a small in-house software department, not to mention it will usually be off core competencies of your company. It takes away the time and focus needed to achieve other goals. Nearshoring IT projects allows you to dedicate resources to primary activities. Offloading IT work results in increased morale of your team, boosting workforce efficiency. 4. NEARSHORING RESCUES YOUR IT PROJECT What do you do when your key IT project – determining business success of your organisation – gets stuck? It is essential to act before it is too late and if your in-house dev team struggles to find the solution, a new look at an old problem will surely be appreciated. Innovation and experience of the partner – all this and much more will help you solve problems you have long been struggling with. When running projects that could be crucial from the point of view of the whole organisation, it is important to entrust them to specialists that demonstrate capability to deliver results on time and efficiently. Lacking appropriate skillset to address unforeseen complications can quickly kill complex IT projects. 5. NEARSHORING GIVES YOU A COMPETITIVE EDGE As your IT nearshoring partner will have experience with different technologies, companies and industries, they will therefore be able to provide tons of advice, should you need it. In the constantly changing world of technology, nearshoring allows for flexibility. Moreover, nearshoring also requires you to be organised and more prepared for sprints. The project has to be well thought through and clearly communicated on both sides. Thus, it creates a space to develop top-notch solutions, enabling your business to outdo competition and improve overall competitiveness. BOTTOM LINE A decision whether to stay in-house or outsource requires a careful consideration of business priorities. Employing a nearshore team makes the project harder, no doubt about it, but the benefits of it really make a difference. Consider whether the necessary resources and skills are in place to deliver a successful solution that adds value to your business. It is easy to complete a project with poor quality, behind schedule and with budget overrun. Nearshoring not only gives you the ability to focus on core competencies and allocate external resources to innovation, but also ensures strategic agility through adequate technology. CURIOUS TO FIND OUT MORE ON IT NEARSHORING? We kindly invite everybody who plans to (or already does) outsource software development and is interested in gaining knowledge regarding IT outsourcing to our workshop on ‘Outsourcing IT services – how to do it right? Best practices, common mistakes, lessons learned’ by Michal Sztanga, COO at Future Processing. Participating in the workshop will give you tips on how the process of collaboration with an IT service provider may look like, knowledge on how to reduce the final cost of the development and insights into current outsourcing trends. All attendees will also receive a set of documents, templates and tools useful during the IT outsourcing process. Visit startnearshoring.com - the go-to portal for insights on nearshore IT outsourcing!


AV Deck

Catering & Networking Area

TC Young

Future Processing

e Fr nt



Catering & Networking Area


Gillespie’s Accountants


HR Dept

Venue reception check

Audition Entrance

Event Registration Check

Washroom Fa Cloakroom

Workshops 1st Floor


MDD Communications - O2

Hampton By Hilton Edinburgh Airport

Catering & Networking Area


DSL Business Communications Limited Finance Ltd


Catering & Networking Area

Elaine - Re invent Room Claire Watson Photography / BC Printing

Integris Communications / Robert Thomas Hashtag Events Richards Haywood Associates Aerial Limited Photography

Sami Swoi

Printed by BC Printing 2018 Digital copy available on www.issuu.com/pblink