Unified Communications and Collaboration And Its Benefits Unified communications and collaboration (UCC) is a technology and software suite that combines enterprise communication with real-time, asynchronous collaboration capabilities. To improve connectivity and productivity, UCC combines the various methods in individual unified communications solutions, making them available through a single interface. A unified communications and collaboration service (UC&C) is integrating enterprise communication tools into a single interface and management system. A set of UC&C products includes numerous communication and collaboration tools, such as: ● Voicemail and email ● Calendars and scheduling ● Telephony and voice ● Communication in real-time ● Web, audio, and video conferencing ● IM (instant messaging) ● Desktop sharing ● VoIP Additional functionality offered by unified communications service providers may include presence tracking (the ability to determine whether a contact is busy or available) and unified messaging (the ability to retrieve all messages from a central location).
Benefits of Unified Communication Solution Development UC solution provides numerous benefits to any organization, including providing employees with a consistent experience and interface across all devices and enhancing their ability to telecommute or work remotely. Other ways your company can benefit are as follows: 1. Integrated Experience: By combining email, mobile, voice, web conferencing, and real-time communications, UC&C provides a single, cohesive, and consistent experience.