Issuu on Google+

The Core of the Matter Haalbaarheid en effectiviteit van gedragsgerichte dual system-interventies bij verandering in organisaties

|5_p{4#­' aƒ{5#' Ÿ’9 u} {3 {w‰C |61#­' œ,E Ÿ’9

f'ž˜{3 iÆ+ 1'sB Ÿ’9 |w‰˜A'

–’9E )1_jdA' ad@ Ê( f_ƒ `B

Ÿ’9#' Œ- FtA' b_dA'

Ben Tiggelaar

The Psychology of Change Competing in a Changing World Dr. Ben Tiggelaar 4 October 2013 EBF Conference - Groningen


Amazon.com today: 104,566 books "Leadership" in title 156,854 (!) books "Change"


Direction & Action


Leading change is about connecting direction and action


Direction


Psychology of change top-10 #

Theory

1.

The Theory of Planned Behavior - Ajzen

7808

2.

Stages of change model - Prochaska

3135

3.

Precede- proceed model - Green & Kreuter

2978

4.

Social– Cognitive theory - Bandura

1066

5.

Theory of Reasoned Action - Ajzen

877

6.

Theory of Goal Setting - Locke & Latham

837

7.

Protection Motivation Theory - Rogers

709

8.

The Health Belief Model - Rosenstock

689

9.

Precaution Adoption Process - Weinstein

597

10.

Model of Action Phases - Heckhausen & Gollwitzer

214

(Source: Web of Science, september 2013)

Citations


Direction: three principles

Attitude toward the behavior

Perceived behavioral control

(Based on Ajzen, 1991)

Social norm


At the organizational level...

What are our values?

What are our competencies?

What do our stakeholders value?


At the individual level...

What do I believe in?

What are my strenghts?

What do my loved ones value?


Direction: three principles

What do I believe in?

What are my strenghts?

What do my loved ones value?


Martin Seligman The pleasant life The good life The meaningful life (Seligman, 2004)


Direction: three principles

What do I believe in?

What are my strenghts?

What do my loved ones value?


us

Strengthbased leadership

Strength Focus

Repair Focus

73% 9% Average % of people that feel motivated

(Gallup, 2008)


Direction: three principles

What do I believe in?

What are my strenghts?

What do my loved ones value?


Reusing towels in hotels Environment: 39% Cooperation: 38% Other guests: 48% Guests in same room: 53%

(Cialdini, 2013)


Action


Action: three principles

Formulate action goals

Use action techniques

Evaluate action results


Action: three principles

Formulate action goals

Use action techniques

Evaluate action results


"M.A.P."


Starbucks


Action: three principles

Formulate action goals

Use action techniques

Evaluate action results


Stimulating new behavior 1. Prompt self-monitoring of behavior 2. Model /demonstrate the behavior 3. Provide feedback on performance 4. Reward performance of desired behavior 5. Facilitate social comparison


Action: three principles

Formulate action goals

Use action techniques

Evaluate action results


Take a guess: What percentage of the companies that ultimately become succesful had to abandon their original strategy?


93%


Three rules for experimenting 1. Schedule your evaluations before you get going 2. Formulate clear performance goals: how will you know if your approach is successful? 3. Evaluate in a calm and factual way


Direction / Action - Model What do I believe in?

Direction What are my strenghts?

Formulate action goals

What do my loved ones value?

Use action techniques

Evaluate action results

Action


The Core of the Matter Haalbaarheid en effectiviteit van gedragsgerichte dual system-interventies bij verandering in organisaties

|5_p{4#­' aƒ{5#' Ÿ’9 u} {3 {w‰C |61#­' œ,E Ÿ’9

f'ž˜{3 iÆ+ 1'sB Ÿ’9 |w‰˜A'

–’9E )1_jdA' ad@ Ê( f_ƒ `B

Ÿ’9#' Œ- FtA' b_dA'

Ben Tiggelaar

Free e-books, audio programs and other downloads...

www.tiggelaar.com


Powerpoint Ben Tiggelaar EBF Conference 2013