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The constant conversation these past few years has been, and continues to be, the change in the way we do business, as REALTORS速. Due to advancements in technology, there has been a shift in what the consumer wants, needs and expects from us as REALTORS速. Consumers no longer rely on us to find available houses on the market; but rather for the counsel, the navigation and the guidance through the real estate process.

Simply, they are looking for an advocate in this business of homeownership. That is who we are. Previously, I had asked you to embrace this change with me, and promised you that your Association would be there to support you, your business and your clients. We have experienced successful innovations in our businesses, our association and our industry in response to these changes. You endured changes by keeping in touch with us, expressing your business needs, staying informed and educating yourself to work in this shifting environment. You participated in our advocacy efforts, in support of your business and your clients, and I thank you. You are still here. You have survived the recession and are eagerly moving ahead as our economy recovers. As REALTORS you can rely on the support of an Association for the distribution of information, education, conflict resolution, advocacy efforts and industry networking. Your Association, Eastern Bergen County Board of REALTORS, stepped up and addressed your needs by providing all the tools necessary for you to strive and succeed, as true professionals. We, your leadership of volunteers, in partnership with your CEO and magnificent staff strive to keep this momentum of excitement going. We continually seek to make it an attractive business for you, and new entrepreneurs who wish to build their business around this subject of real estate. And, we look to be a greater voice in our community, as strong defenders and advocates of homeownership.

I thank you for this opportunity to serve you and wish you continued success in your business.

2012 President


It is inspiring to look back on the past year and see how successful we have been in achieving our vision of becoming an Association of excellence. Without question, we have anticipated and addressed the opportunities and challenges of our profession and we are providing valuable services to our members. These positive outcomes to the initiatives of our strategic plan are evidence of the strong and effective collaboration that exists among the members, the volunteer leadership and the Association staff. To facilitate increased engagement and to response more effectively to the needs of the membership, there has been an organizational realignment of the staff resources to complement and reinforce a more support focused infrastructure. Our goal continues to be the local source for “what to do and how to do it better” by offering “best in class” programs and digital information tools and resources. The EBCBOR brand is the symbol of professionalism, recognized by the consumer and the real estate community for industry and marketplace news and opportunities. Our position of influence has been augmented through the development of additional forums to connect with the communities we serve to reflect our member’s dedication to civic duty.

Together with NAR and NJAR, we are the only unified voice that delivers a consolidated message of unflagging commitment to the value of home ownership and our role as the protector and defender of private property rights. The following pages highlight our achievements and honor our leaders and volunteers who have made EBCBOR the professional home for REALTORS® in Bergen County. Next year we will mark the 90th anniversary of EBCBOR. What an extraordinary occasion to celebrate the successes of the past and opportunities that lie ahead. Thank you for allowing me to be a part of your esteemed organization. You have enabled me to take our Association to heights you knew were possible and for that I am forever in your debt.

Laura Rubinfeld CAE, RCE, CIPS Chief Executive Officer


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It has been pleasure to watch the growing activity achieved as a result through the Broker Ambassador Program. These efforts by EBCBOR show a continual commitment to our members. - Annekee Brahver Keely

The 2012 Scholarship presentations connected EBCBOR directly with Bergen County residents; it enhanced the REALTOR image. This program promoted REALTORS and their care for their communities. - Diane Thurber-Wamsley

The Broker Ambassador Program is an integral component of the Broker-Association relationship. With the support of our EBCBOR membership, this program will excel and remain a life-line of vital communication between EBCBOR and its members. - Bruce Elichman


Agenda 2012 Annual Meeting 1. CALL TO ORDER - Eileen O’Driscoll, 2012 President 2. PLEDGE OF ALLEGIANCE & INVOCATION 3. VERIFICATION OF QUORUM - Laura Rubinfeld, CAE, CIPS, RCE 4. REPORT FROM THE PRESIDENT- Eileen O’Driscoll, 2012 President 5. REPORT FROM THE CEO – Laura Rubinfeld, CAE, CIPS, RCE 6. RECOGNITION OF EBCBOR’S 2011 ROOKIE SALESPERSON OF THE YEAR, Cynthia Abbott 7. Recognition of EBCBOR’s 2012 REALTOR® of the Year –Marie Cordner ABR, ABRM, GRI 2011 REALTOR® of the Year

8. ANNUAL BUSINESS: 

Approval of Minutes Motion to Approve Minutes of September 22, 2011 meeting

Report from the Treasurer – Bowen Pak, 2012 Treasurer Motion to approve the 2013 Proposed Budget

Nominating – Robert Oppenheimer ABR, CIPS, CRS , Chair Motion to approve the following candidates as Directors: Joseph Cervieri (3yrs) Marjorie Scott Jorge Ledesma (3yrs) Diane Thurber- Wamsley Alireza Memar (3yrs) Martin C. Huguley Basil Singh (2yrs) Trisha Ocona Francis

(3yrs) (3yrs) (2yrs) (1yr)

Report from Committees –Allegra House ABR, 2012 First Vice President

OTHER BUSINESS: To transact other such business as may properly come before the meeting.

9. KEY NOTE SPEAKER

The Honorable Kathleen Donovan Bergen County Executive Officer

10. ADJOURNMENT


MINUTES OF THE ANNUAL BUSINESS MEETING OF THE EASTERN BERGEN COUNTY BOARD OF REALTORS® SEPTEMBER 22, 2011 The Annual Business Meeting of the Eastern Bergen County Board of REALTORS® was held at the Clinton Inn, 145 Dean Drive, Tenafly, NJ at 9:30AM, Thursday, September 22, 2011. The meeting was chaired by 2011 President, Eileen O’Driscoll and called to order at 9:45AM. Eleanor Stern, CRS, delivered the Invocation and led in the Flag Salute. Laura Rubinfeld, CEO verified that a quorum was present. Eileen O’Driscoll gave the 2011 President’s Report Robert Oppenheimer, 2010 REALTOR of the Year announced the 2011 recipient of the EBCBOR REALTOR of the Year award; Marie Cordner. Upon a motion duly made, seconded and carried the minutes of the previous annual business meeting, held on September 16, 2010 were approved. Upon a motion duly made, seconded and carried, the 2012 Budget as presented by Geoffrey Gilchrist, 2011 Treasurer was adopted. Upon a motion duly made, seconded and carried, the following candidates for the 2012 Board of Directors, as presented by Laureen Campbell, Chair of the 2011 Nominating Committee were elected: For a three year term beginning January 1, 2012 and expiring December 31, 2014 Bruce Elichman Gerald Kotch Steve Leeman Robin Malley Bowen Pak For a three year term beginning January 1, 2012 and expiring December 31, 2012 Jorge Ledesma Diane Thurber-Wamsley, First Vice President introduced the 2011 Committee Chairs who reported to the membership on the activities of their respective Committee. Barry Goodman Esq. delivered the keynote address “Navigating the Legal Minefield in a Challenging Real Estate Market” There being no further business, upon a motion duly made, seconded and unanimously carried, the business meeting was adjourned at 12:00 PM.


Annual Financial Report Proposed 2013 Budget Audited Jan - Dec 09

Audited Jan - Dec 10

Audited Jan - Dec 11

Budget Jan - Dec 12

Budget Jan - Dec 13

483,782

438,571

41,750 17,275 7,762 1,837

31,678 7,890 2,950 2,000 7,000 12,256

489,899 37,530 6,400 8,300 -

253,989 28,231 25,017 12,750 14,490

467,250 15,500 32,500 10,000 12,500

491,000 14,250 27,750 12,750 14,000

33,999 844 16,815

15,000

12,563

16,915 190 34,923

35,000 2,000 35,000 2,000 25,000 9,000 2,500

11,104

4,537

1,675 787

5,000

1,500

220,999

391 676 1,068

1,036 1,250 2,286

586 300 886

2,000 1,000 3,000

1,000 1,000 2,000

787,324

527,079

600,980

389,483

585,750

675,750

787,324

527,079 (471)

600,980

389,483

585,750

675,750

Total Income

787,324

526,608

600,980

389,483

585,750

675,750

Expense 5100 · Payroll and Employment Expense 5102 · Wages 5103 · FICA 5104 · FUTA 5105 · SUI/DBL 5112 · Pension Fund

201,901 15,208 224 2,375 5,937

245,568 17,983 336 5,664

260,582 17,111 346 5,174

145,698 10,388 87 5,655 750

264,000 19,000 350 5,700

264,000 19,000 350 5,700

5113 · Health Insurance 5100 · Payroll and Employment Expense

9,128 11,929

11,355 6,400

8,264 6,000

4,359 7,560

11,500

8,000

Total 5100 · Payroll and Employment Expen

246,702

287,307

297,478

174,497

300,550

297,050

9,828 1,424 4,725

6,097 707 6,116

11,153 4,247 7,019

2,725 2,808 3,607

4,000 4,000 16,700

6,000 3,500 10,000

Income 4000 · Revenue* 4101 · Membership Dues 41012 · New Member Dues 4102 · Application Fees 4103 · Late Fees 4104 · Reinstatment Fees 4301 · Pro Standards Admin Fees 4302 · Fines 4400 · Educational Seminars 4401 · Online CE Courses 4500 · Sponsorships 4501 Annual Meetings 4502 Installation & Holiday Gala 4503 Triple Play 4504 Circle of Excellence 4505 Global Business Council 4800 · Interest Income 4900 · Miscellaneous Income 4901 · Sales Income- Board Store 4900 · Miscellaneous Income - Other Total 4900 · Miscellaneous Income Total 4000 · Revenue 6100 · Cost of Goods Sold

5200 · Meetings, Events, Benefits & Services 5210 · Local Meetings and Events 5211 · Annual Meetings 5212 · New Member Orientation 5213 · Board of Director Expenses 5214 · Committee Expenses

217

12,983 715

Actual Jan - Jul 12

25,000

4,149

5,226

1,355

825

2,000

1,000

15,380 2,582

31,049 15,329

24,537 15,151

15,000 7,500

3,082

30,445 75 1,412 1,885

2,500

25,000 30,000 1,000

38,113

64,524

66,544

43,782

51,700

76,500

Technology Hot Line Public Relations Member Benefits and Services Professional Standards

10,416 15,941

4,986 9,021

4,492 6,082

3,000

6,388

1,365

4,524 1,750 2,093

2,500

5,000 3,500 1,500

Total 5220 · Member Services & Benefits

26,357

20,394

11,939

8,367

5,500

10,000

5230 · NJAR Meetings and Events 5231 · NJAR Convention / TriplePlay 5232 · NJAR Board of Director Meet 5233 · NJAR Member Events 5233 · NJAR Circle of Excellence

12,589 950 3,494

10,934 1,352 4,835

11,260 950 5,881

672 600 238 3,911

6,000 1,200 2,000

11,500 1,200 200 5,000

Total 5230 · NJAR Meetings and Events

17,033

17,121

18,091

5,421

9,200

17,900

5215 · 5216 · 5217 · 5210 ·

Educational Seminars Installation and Holiday Party Global Business Council Local Meetings and Events - O

Total 5210 · Local Meetings and Events

25

5220 · Member Services & Benefits 5221 · 5222 · 5223 · 5224 ·


Audited Jan - Dec 09

Audited Jan - Dec 10

Audited Jan - Dec 11

Actual Jan - Jul 12

Budget Jan - Dec 12

Budget Jan - Dec 13

5240 · NAR Meetings and Events 5241 · NAR Annual Convention 5242 · NAR Mid-Year Meeting 5243 · NAR Leadership Summit

5,430 6,670 195

Total 5240 · NAR Meetings and Events

12,295

5250 · CEO Travel & Meetings

8,752 6,276 (472) 14,556

9,935 5,841 2,383

740 9,651

7,500 5,000 1,000

10,000 10,000 1,000

18,159

10,391

13,500

21,000

8,985

13,701

19,224

13,049

17,500

17,500

102,871

130,296

133,956

81,011

97,400

142,900

5300 · Professional Fees 5301 · Accounting 5302 · Legal 5303 · Technology 5310 · Consultants

13,050 10,344 21,825 43,085

15,200 6,330 18,000 4,270

15,100 2,930 13,858

5,590 5,088 5,600

7,500 5,000 10,000

5,000 5,000 10,000

Total 5300 · Professional Fees

88,304

43,800

31,887

16,278

22,500

20,000

5400 · Office & Business Expenses 5401 · Supplies & Expenses 5402 · Printing and Stationary 5403 · Postage and Delivery 5404 · Telephone and Telecommunicatio 5405 · Cable,Internet,Website Access 5406 · Software & Systems Maintainanc 5407 · Gifts, Flowers & Plaques 5408 · Dues and Subscriptions 5409 · Leased Equipment & Supplies 5410 · Publications and Brochures 5411 · Staff Education and Training 5400 · Office & Business Expenses - Other

11,386 3,500 5,196 7,800 4,009 5,696 1,348 1,433 11,896 881 333

6,764 5,731 1,994 8,406 9,512 8,112 1,222 804 12,305 3,007 50 1,117

5,974 2,702 627 9,279 6,130 15,405 416 2,217 11,013 695

3,112 592 267 5,051 4,108 9,009 315 420 5,782

5,000 3,000 775 8,500 6,500 15,000 500 500 12,000 1,000

5,000 2,500 775 8,500 7,500 15,000 500 500 12,000 500 1,000

Total 5400 · Office & Business Expenses

53,478

59,024

54,457

29,030

52,775

53,775

5500 · Building and Maintenance 5501 · Rent 5502 · Office Cleaning and Repair 5503 · Security 5504 · Utilities 5505 Misc Building Expense 5506 Moving Expense

63,648 6,776 2,070 8,264 20

63,648 7,939 1,807 8,556

63,689 5,470 2,046 7,812

37,489 3,181 1,279 3,580

64,000 4,500 1,500 7,500

80,000 6,000 1,500 9,000 25,000 6,000

Total 5500 · Building and Maintenance

80,778

81,950

79,018

45,529

77,500

127,500

5600 · Contributions and Donations 5604 · RPAC Contributions 5601 · Scholarships 5602 · Charitable Donations 5603 · NJAR Education Foundations Total 5600 · Contributions and Donations

1,926 5,000 500 1,500 8,926

1,500 5,000 2,000 1,000 9,500

1,500

1,500

1,500

5,000 4,284 2,100 11,384

1,000 2,500

1,000 2,500

500 1,000 3,000

Total 5200 · Meetings, Events, Benefits & S

374

5700 · Financial Services Fees 5701 · Bank Fees 5702 · Credit Card Fees 5700 · Financial Services Fees - Other

991 4,857

1,682 7,380 -

2,551 6,799 15

1,409 5,383

2,000 7,500

2,000 7,000

Total 5700 · Financial Services Fees

5,848

9,062

9,366

6,792

9,500

9,000

5800 · Taxes and Insurance 5801 · NJ Corp Fee 5802 · Insurance 5804 · Real Estate Tax

25 1,925 1,231

4,348 1,095

4,428 395

3,348

25 4,000 1,000

25 4,000 500

Total 5800 · Taxes and Insurance

3,181

5,443

4,823

3,348

5,025

4,525

-731 20,910

1 17,627 0

15,195

9,100

18,000

18,000

612,636

643,436

635,680

368,085

585,750

675,750

174,687

(116,827)

(34,700)

21,398

-

-

5900 · Miscellaneous Expenses 6000 · Depreciation Expenses 66900 · Reconciliation Discrepancies Total Expense Net Income

*Revenue is based on the following projections: Renewing Members: 2650 X $175 = 463,750 Non-Members: 100 X $210 = 21,000 Affiliate Members: 25 x $250 = 6250 New Members: 150 X $95(ave.) = 14,250 Application Fees: 27,750


The past year has been a time of great innovation and accomplishment for the Eastern Bergen County Board of REALTORS and its members. Through markets good and bad, EBCBOR has remained steadfast in its commitment to meet the challenges and opportunities encountered by its members in this ever-changing industry. Bridge to Success: Professional Development When the NJREC passed continuing education (CE) requirements for all real estate licensees, EBCBOR took action. We created a plan that quickly positioned EBCBOR as a major provider of Continuing Education in Bergen County. EBCBOR held its first CE course in February 2012. During the summer, the “Back to Basics” CE Bootcamp supplied a variety of core and elective topics during double sessions, successfully educating over 600 members between June and July. To date thousands of our members have earned CE credits. EBCBOR continues to provide CE classes by nationally ranked instructors at corporate meeting facilities as well as a full curriculum of online courses to render a first in class educational experience. The EBCBOR professional no longer has a “business as usually” mindset. In response, EBCBOR hosts workshops and seminars on current industry topics through “Lunch & Learn” programs and “Business After Hours” networking events. We continue to offer advanced educational opportunities to earn coveted NAR designations to further enhance REALTOR professionalism in Bergen County. Communicating Connections EBCBOR has implemented a communications strategy involving a complementary three-way system of virtual tools: e-mail, social networks, and website. The EBCBOR Weekly eBulletin was redesigned, allowing members to quickly identify their area of interest in this one-stop-shop format with five key sections: Events, Professional Development, REALTOR Information, TECH Tips, Global Perspectives & Association Announcements. EBCBOR is where its members are. Through increased member engagement, REALTORS can use Twitter, Facebook or LinkedIn to reach EBCBOR and inquire about programs, services or opportunities. We continue to create videos for the EBCBOR YouTube Channel. Our RPAC video was featured on the RealtorActionCenter.com website in promotion of the first Rally for the American Dream in Washington D.C. On April 1, 2012 EBCBOR launched the REAL Connection, Real Talk Blog. In just a few months, the EBCBOR blog has become a member and consumer real estate information resource. EBCBOR also redesigned the “Consumer Resources” tab on bergenboard.com. Now consumers can read relevant articles, watch quick-tip videos, find Bergen County REALTORS, access the answer to basic transaction questions and learn more about Bergen County efficiently.


Throughout 2012, media outlets relied upon EBCBOR and its members as expert sources on local real estate. Each month readers of The Record, The Star Ledger, local community newspapers, New Jersey REALTOR and RIS Media e-newsletter and RIS Media Real Estate magazine could encounter and learn more about EBCBOR through press releases and feature articles. This publicity continues to promote and communicate the value of Bergen County REALTORS. Connecting Needs With Services A commitment to the accuracy of our member records has given EBCBOR the ability to continuously act as the connection between members, their industry, their association and their community. Through advancements in the uses of member data, we can target our members for the opportunities, programs or services that would benefit each of them to their greatest advantage. In 2013, we will be adding a “Foreign Language Directory” to our website. Crossing the Generation Gap EBCBOR continues to connect REALTORS in all age demographics. This year, the Bergen County YPN celebrated its second anniversary. Industry leaders joined local REALTORS® in honoring the achievements of the YPN. This year the YPN held successful TECH-based afterhours networking events, including Appy- Hour, Tweet & Greet and To Blog or Not to Blog assisting REALTORS at all levels with their use and understanding of modern technologies for real estate business. Cynthia Abbott of Friedberg Properties was honored as the first Annual Rookie Salesperson of the Year. This new member accolade in addition to the current REALTOR of the Year Award and NJAR Quarter Century Club creates an atmosphere that the celebrates REALTOR success throughout the varied stages of a member’s career. The Gateway to Global In 2011, EBCBOR created a global business plan. This year, EBCBOR launched the Global Business Council. Through this initiative, we met all of the stage one and two global business plan objectives. EBCBOR integrated a “Global Perspectives” section to the Weekly eBulletin and a Global category to the blog. Social media updates are periodically posted related to global real estate business. The EBCBOR Global Business Council has successfully held two luncheons this year, and plans to continue to host these international events each quarter to meet the growing need expressed by members who identify “global” as the new “local”. The Annual Picnic highlights the diversity and ingathering of cultures, which is the backbone of EBCBOR. Community Outreach

At EBCBOR, REALTORS do more than sell houses! Annually the EBCBOR Board of Directors, with funding from the NJMLS approves monetary donations for selected Bergen County charitable organizations well as scholarships for each of 17 high schools in EBCBOR’S jurisdiction. Through the efforts of the Community Service Committee, EBCBOR has been active in collecting donations and assisting many non-profit organizations in Bergen County. In July 2012, EBCBOR joined with the Bergen Family Promise to host the first Annual Dinner with REALTORS, benefitting homeless or financially struggling residents in Bergen County.


VISION To be an Association of excellence that provides true value and service to all its members by anticipating and meeting the opportunities and challenges of our industry; to be the board of choice and the gateway to information, education and technology.


EBCBOR 2012 Annual Report