EA Performs P9 Key Stats

Page 4

Absence Management: Percentage of working days lost for all Neighbourhood Services staff. 2010

5.8% 6.0% 5.6% 5.4% 4.8% 5.1% 5.0% 5.1%

6 5 4 3 2

Narrative Absence for November 2011 was 5.1%, consistent with previous months and above the Council target of 4%. Within the service, short term absences accounted for 2.5% and long term absences, 2.6%. The top 3 reasons for absence were Musculoskeletal (16.3%), Operations/Recovery/Treatment (11.8%) and Stress/Debility - Personal (8.3%).

Mar

Feb

Jan

Dec

Nov

0

Oct

1 Sep

5.2% 5.7% 5.3% 5.7% 5.8% 6.1% 6.5% 6.1% 6.7% 6.2% 5.5% 5.3%

7

Aug

4.5% 4.5% 5.7% 6.0% 5.5% 7.2% 6.7% 4.9% 5.1%

4.8% 5.4% 4.7% 6.1% 6.4% 7.0% 6.0% 6.1% 6.7% 5.8% 5.6% 5.0%

2011/12

Jul

2010/11

Jun

2009/10

May

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

2008/09

Apr

Period

2011

Improvement Action Absence continues to be monitored monthly on a service by service basis through Executive Director and Head of Service one to ones and through the Departmental Management Team and includes reviewing levels of absence, reasons for absence, completion of absence review meetings and referrals.

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