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About this guide

The tips and ideas in this guide will provide you with a solid foundation for incorporating an intergenerational approach into community building efforts. The guide focuses on five different phases of work: 1. Initiating the process 2. Developing and strengthening cross-sector collaboration 3. Building intergenerational resident leadership 4. Assessing your community using an intergenerational lens 5. Using intergenerational approaches for strategic planning and action

While the phases are written in a linear fashion, we recognize that community building is not a linear process. Many of the strategies listed in each phase can be employed at many different stages of the work. Please refer to the Communities for All Ages Lessons Learned report (http://communitiesforallages.org/node/735) that offers additional strategy ideas, highlights outcomes, and shares major lessons learned.

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About this guide

This Resource Guide is designed to be accompanied by technical assistance and training support from the Communities for All Ages National Office which is housed at The Intergenerational Center. Staff from The Intergenerational Center can provide: • practical materials and tailored technical assistance to help you foster cross-sector partnerships, build inclusive participation of residents of all ages, and increase trust and engagement across generational and other divides; • opportunities for peer learning and knowledge generation through the Communities for All Ages National Network; • help in articulating appropriate outcomes for intergenerational community building, and possible approaches to evaluation; and • experiential training and/or train the trainer workshops in the following areas: • Intergenerational Community Building • Intergenerational Resident Leadership • Developing a Community for All Ages • Developing Successful Intergenerational Programs • Promoting 50 + Civic Engagement • Intergenerational Mentoring • Engaging the Skills and Experiences of Immigrant Elders in Ethnic Based Community Organizations • Understanding Generations in the Nonprofit Workplace Communities for All Ages is creating an inspiring new story about community change…about what happens in rural, urban and suburban communities when organizations and residents come together to improve their communities. Read on for detailed information about how your community can be a part of this story. 6


Table of contents

I. Why Build Communities for All Ages . . . . . . . . . . . . . 9 II. What is Communities for All Ages. . . . . . . . . . . . . . . 11

The Vision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 The Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Phase 3: Building resident leadership

Phase 4: Assessing your community using an intergenerational lens

Defining scope of the assessment . . . . . . . . . . . . . . . . . 50 Determining data you want to collect. . . . . . . . . . . . . . 51 • Demographics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 • Issues affecting multiple generations . . . . . . . . . . . . 52 • Civic infrastructure. . . . . . . . . . . . . . . . . . . . . . . . . 53 • Organizational infrastructure. . . . . . . . . . . . . . . . . 54 • Physical Infrastructure. . . . . . . . . . . . . . . . . . . . . . . 55 • Opportunities to build on. . . . . . . . . . . . . . . . . . . . . 56 • Assets related to selected issue. . . . . . . . . . . . . . . . . . 57 Collecting Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 • Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 • Existing data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 • Surveys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Focus groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 • One on ones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 • Creative data gathering methods. . . . . . . . . . . . . . . 66 Analyzing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Gathering community feedback . . . . . . . . . . . . . . . . . . 67 Identifying the issue you want to address . . . . . . . . . . . 71 Conducting an issue-focused assessment . . . . . . . . . . . 72

III. How to Build Communities for All Ages. . . . . . . . . . 17

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Phase 1: Initiating the work

Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Clarifying geographic scope. . . . . . . . . . . . . . . . . . . . . . 19 Designating the collaborative agent. . . . . . . . . . . . . . . . 20

Phase 2: Strengthening cross-sector collaboration

Responsibilities of the team. . . . . . . . . . . . . . . . . . . . . . Building an inclusive team. . . . . . . . . . . . . . . . . . . . . . . Recruitment of team members . . . . . . . . . . . . . . . . . . . Structure of the team. . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a welcoming environment for all ages . . . . . . Group process issues . . . . . . . . . . . . . . . . . . . . . . . . . . . Addressing problems as they arise. . . . . . . . . . . . . . . . .

21 22 25 33 37 40 42

Implementing Leadership for All Ages training. . . . . . . . 47

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Table of contents III. How to Build Communities for All Ages, continued

Phase 5: Planning and moving into action

Developing a shared vision. . . . . . . . . . . . . . . . . . . . . . . 76 Defining your community’s contribution. . . . . . . . . . . . 78 Identifying outcomes. . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Incorporating key Communities for All Ages strategies. . 83 • Developing alliances across diverse organizations and systems. . . . . . . . . . . . . . 84 • Engaging community residents of all ages in leadership roles. . . . . . . . . . . . . . . . . . . . . . . 87 • Creating places, practices and policies that promote intergenerational interaction across ages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 • Addressing issues from a life span perspective. . . . . 95 Creating an action plan . . . . . . . . . . . . . . . . . . . . . . . . . 98 Evaluating your Communities for All Ages work. . . . . . . 99

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test  

this is a test for communities for all ages

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