INTOUCH WINTER EDITION
CURRICULUM PLANNING - THE RIGHT START FOR YOUR LEARNERS’ FUTURES DESIGNING THE NEXT GENERATION OF RAIL QUALIFICATIONS BRINGING INDUSTRY QUALIFICATIONS TO THE SCHOOL CURRICULUM
EAL PLUMBING AND GAS QUALIFICATIONS SUP SUPPORTING THE LEARNER JOURNEY INDUSTRY SKILLS THAT ARE PACKAGED TO DELIVER
WELCOME TO OUR WINTER EDITION OF INTOUCH We’re committed to providing the unparalled levels of support, excellent customer service and relevant, industry-focused qualifications that are the hallmarks of EAL. We also have ambitious plans to grow our Flexible Solutions consultancy service and further
develop our qualifications for schools, designed to reach the next generation of industry talent. With curriculum planning front of mind for our Centres at this time of year, this edition of InTouch highlights how EAL expertise can help support this, and every, vital step along the learner journey (pg 3).
EAL WINS FAB ‘QUALIFICATION OF THE YEAR’ AWARD
We’re also sharing news about our award winning qualifications (pg 2), innovation in the rail sector (pg 5) and The STEM Exchange (pg 12). At EAL our people are our biggest strength and I’m proud of the expertise and commitment each member of our talented team contributes. In this edition we
talk to External Quality Assurer Bill Lockyer (pg 6) and Customer Service Adviser Emma King (pg 10) about the part they play in our success. Warm regards Julia Chippendale
EAL’s Level 1 Foundation Certificate in Engineering Technology, mapped to F1 in Schools activities, won Qualification of the Year at the Federation of Awarding Bodies’ (FAB) first annual awards ceremony. It came as Carolyn Barker, EAL’s Head of Governance and Regulation, was elected to the FAB Board as a director. “Winning the award is fantastic recognition of the team’s hard work in developing the qualification and its innovative links with F1 in Schools,” said Carolyn. “It is a new qualification so to pick up this award is a real boost for us.” Mapping of the EAL Level 1 Certificate in Engineering Technology to F1 in Schools activity means each young person taking part now has the chance to gain a nationally recognised qualification. Equivalent to one GCSE, the qualification is included in performance tables and offers transferable progression onto other engineering qualifications. To find out more visit www.eal.org.uk
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CURRICULUM PLANNING - THE RIGHT START FOR YOUR LEARNERS’ FUTURES EAL qualifications are designed with industry employers to meet industry skills needs, but must also work effectively for EAL Centres and learners. Product Specialist Mike Scarrott explains what EAL offers Centres embarking on their curriculum planning period: “A key part of curriculum planning for Centres is finding qualifications to best meet the needs of their learners and industry. At this time of year Centres will be exploring their options, asking if their current portfolio is working well, if there are better solutions out there and if their learners are happy and achieving.” “EAL’s team of experts is available to help all year round, but during curriculum planning we understand it’s even more important for Centres to be able to talk to us. Our website and qualification specifications offer clear, concise information as a first port of call. But we are also here to answer queries, to explain each element of our qualifications and if needed to design bespoke solutions. Our approach is a personal one, whether it’s over the phone or a face to face visit, we provide genuinely tailored support.” Mike joined EAL in 2011, bringing a wealth of experience gained in industry and education. He says:
“I started my career as an apprentice pipe fitter and welder, moving on to contracting in heavy industry and retraining to run a successful plumbing and gas business for seven years. After studying for a masters degree in education I worked as a college lecturer, as well as on a government initiative to develop innovative teaching and learning resources. I then moved on to a quality role where I supported other teachers. This mix of experience is a definite advantage when designing qualifications that are responsive to industry and to Centres; like all staff we are experts in our fields.” “EAL is here to support the whole learner journey from pre-enrolment to progression. Talking to us right from the start and collaborating on curriculum planning means you can be confident your Centre will be offering the best possible qualifications for your learners, as well as benefiting from EAL’s world-class levels of customer service throughout the learner journey.”
SWITCH TO EAL TODAY EXPERT CUSTOMER SERVICE TEAM, YOUR OWN DEDICATED EQA, 24-HOUR CERTIFICATE TURNAROUND AND INDUSTRY RECOGNISED QUALIFICATIONS
IT MAKES SENSE TO SWITCH EAL INTOUCH Winter Edition
ENGINEERING TECHNOLOGIES VOCATIONALLY RELATED QUALIFICATIONS (VRQs) In addition to our existing knowledge based qualifications, we’ve extended our portfolio to offer a suite of Level 1 to Level 3 Engineering Technologies VRQs, developed in direct response to industry needs and customer feedback. Featuring new and improved units, our latest qualifications benefit from flexible assessment methods to meet employer needs, as well as extensive delivery advice to assist tutors. Core elements have also been retained so there are no changes required to curriculum delivery for Centres already delivering older versions. The qualifications are fully compatible with e-learning solutions,
supporting development of an e-portfolio without the need to create new versions of materials. Unit material can also be completed by learners using the latest technology, including mobile and tablet devices, as well as virtual learning environment (VLE) systems. Visit www.eal.org.uk for more information.
New knowledge qualifications from EAL • Level 1 Award in Engineering Technologies • Level 1 Certificate in Engineering Technologies • Level 1 Diploma in Engineering Technologies • Level 2 Certificate in Engineering Technologies • Level 2 Diploma in Engineering Technologies • Level 3 Certificate in Engineering Technologies • Level 3 Subsidiary Diplo-ma in Engineering Technologies
DID YOU KNOW: EAL’s Level 2 and Level 3 VRQ qualifications are included in the appropriate apprenticeship frameworks for England and Wales and are pending UCAS accreditation: coming summer 2016.
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• Level 3 Diploma in Engineering Technologies • Level 3 Extended Diploma in Engineering Technologies.
LOOKING FOR RECOGNITION OF TRAINING? EAL’s Flexible Solutions add assurance of independent validation and accreditation to your training.
LET’S WORK TOGETHER
DESIGNING THE NEXT GENERATION OF RAIL QUALIFICATIONS Collaboration between EAL and Newcastle College’s flagship Rail Academy has led to the creation of new qualifications to tackle the skills gap in the rail industry head-on. Newcastle Rail Academy opened in 2014, offering unique purpose-built working environments to train technicians and engineers for a career in the rail industry. Marc McPake, Head of Rail at Newcastle Rail Academy, says: “We did our research and EAL was the only awarding organisation that shared our vision, but more importantly had the industry expertise and understanding to deliver bespoke and robust railway qualifications. We want our learners to be an immediate asset to their employers and to leave us job-ready. With EAL we can make this happen by equipping them with the right skills and qualifications.” The Academy began using EAL’s new Railway Engineering pathway in the Engineering Diploma in September 2015, with work ongoing to develop further units to build into the rail curriculum. Marc says: “Our team all have a rail industry background and a key benefit to our partnership with EAL is that their people also have industry expertise. It’s far easier to work with people who understand the operational challenges of the rail industry.” “As the rail industry evolves we need to be able to match its needs with relevant and robust qualifications. The strong and open relationship we’ve built with EAL gives me confidence we can achieve this.” Allan MacDonald, EAL’s Product Specialist for Rail, says: “It’s been a pleasure to work with Newcastle Rail Academy and support them in achieving their curriculum plans. The Academy has contributed to the development of the rail units within the Engineering and Technology Diploma, ensuring the content is relevant and gives the next generation of rail engineers the best possible start.”
EAL’S PORTFOLIO OF RAIL QUALIFICATIONS COVERS TRACK, SIGNALLING AND TELECOMS, ELECTRIFICATION AND OVERHEAD LINE CONSTRUCTION (OLC), TRACTION AND ROLLING STOCK AND TECHNICAL CERTIFICATES.
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PERFECT PARTNERS Building long term partnerships and relationships is key to EAL’s business – and that is exactly what our External Quality Assurers (EQAs) do. Bill Lockyer has been an EAL External Quality Assurer (EQA) for seven years: “My apprenticeship gave me a great start to my career. As an Electrical Technician Apprentice in the automotive manufacturing industry I learnt a wide range of transferable skills that I was able to put into practice as soon as I got into the workplace. I worked as a contractor for a naval dockyard and then as an Engineering Electrical Technician in manufacturing before making the move into FE, becoming an Electrical Installation lecturer at colleges in the West of England. Working in FE gave me a perfect opportunity to share what I’d learnt on the
job with others just starting out in their careers. As an EQA Bill specialises in supporting training providers and colleges in the South and West of England and Wales using EAL’s Building Services Electrotechnical qualifications portfolio. He has also been a judge for Skill Electric for the last 6 years. He says: “Everything I learnt during my time working in industry is invaluable in my role as an EQA specialist and skills competition judge. Having an industry and FE background is hugely important in my job. It means I can give our customers technical advice and support and respond
quickly because I understand what’s needed having worked in the field. As a skills judge, I have a fantastic opportunity to work with young people, helping and encouraging them to achieve and maintain the high standards industry needs now and in the future.” “Being an EQA is a hugely rewarding role because of the close relationships we build with our customers. We become a part of our Centres’ teams which means we can offer the support that matters and make a real difference.” EAL employs a full time, expert EQA team, so we’re always here to support.
WE GO THAT EXTRA MILE FOR YOU WE OFFER DEDICATED EQA SUPPORT, KNOWLEDGEABLE CUSTOMER SERVICE AND MOST IMPORTANTLY, THE WIDEST RANGE OF INDUSTRY QUALIFICATIONS AVAILABLE
WHAT’S NOT TO LIKE?
NOW AVAILABLE EAL APPROVED LEVEL 2 DIPLOMA IN ELECTRICAL INSTALLATION (600/6724/X) TEXTBOOK EXCLUSIVE DISCOUNT FOR EAL CENTRES Find out more www.eal.org.uk
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CARSHALTON COLLEGE: EXPERTS IN ELECTRICALS Carshalton College in Surrey is just one of many Centres across the country delivering EAL electrotechnical qualifications. The College’s Power Assessment & Training Centre, in partnership with Kingston College, offers flexible learning in a dedicated state-of-the-art facility. They offer a range of EAL qualifications including Level 2 and Level 3 Diplomas in Electrical Installations and the Level 3 Award in Periodic Inspection and Testing. Team Leader for Electrical Part-time and Full-time Level 2 and Level 3 courses, George Koritsas says: “EAL give us direct access to knowledgeable External Quality Assurers (EQAs) and Product Specialists. They’re all people who have worked in industry, so it gives you great confidence they are overseeing the standards.” “We work as a team; it’s a real collaborative effort. EAL has re-introduced the way engineers used to be taught, the combination of theory and practical elements means there is nothing the students can’t turn their hands to. They are not just taught to be electricians, but learn the skills and theory to become all-rounders. EAL training means they won’t only pass exams, they can also hold their own in the workplace.” “EAL go to extra lengths to make sure we know what we are doing, and that all aspects of delivering their qualifications from paperwork through to practical requirements are clearly communicated. We get fantastic support, they hold your hand every step of the way.”
EAL ELECTROTECHNICAL QUALIFICATIONS: Level 2 Diploma In Electrical Installation - 600/6724/X Level 3 NVQ Diploma in Installing Electrotechnical Systems and Equipment (Buildings, Structures and the Environment) - 501/1605/8 Level 3 Award In the Initial Verification and Certification of Electrical Installation 600/4337/4 Level 3 Award In the Periodic Inspection, Testing and Certification of Electrical Installations - 600/4338/6 Level 3 Diploma In Electrical Installation - 600/9331/6 Level 3 Electrotechnical Qualification 601/7345/2 (new for Trailblazers in England) Level 4 Award in the Design and Verification of Electrical Installations - 601/8231/3.
EAL’S NEW LEVEL 3 ELECTROTECHNICAL QUALIFICATION IS THE FIRST IN A SUITE OF INDUSTRY TRAILBLAZERS: • builds on EAL’s existing NVQ, retaining core elements making it easy to adapt current delivery • enables learners to register for EngTech status. We work with leading electrical employers and industry bodies such as the IET, NICEIC and JIB to ensure our electrotechnical qualifications help professionals deliver outstanding services in domestic, commercial and industrial settings.
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EAL PLUMBING AND GAS QUALIFICATIONS SUPPORTING THE LEARNER JOURNEY Trafford College in Manchester is just one of the colleges EAL supports to deliver its gas and plumbing qualifications. This year more than 160 learners at the College are working towards EAL qualifications, that include full time, 19+ and apprenticeship frameworks. Brian Keating, a Gas and Plumbing Tutor, has been working with EAL for 3 years. Brian explains: “We chose to work with EAL largely because of the level of personalised support they were able to offer compared to other awarding organisations. We’re a busy department and being able to get a quick response to queries is very important, especially during the curriculum planning period. I work with apprentices and there’s a huge amount of content to pack into the 33 weeks, so we can’t afford to wait for too long for an answer. With EAL I know I will get a quick response, either from their Product Specialist Jason Marsland or from the Customer Services team who I’ve found are really knowledgeable.” “We’ve also been impressed by the quality of materials produced by EAL. Our learners appreciate how simple it is for them to build a portfolio and like the increasingly interactive approach. We know we need to keep up with our learners and allow them to use the technology that’s part of their everyday life to learn and track their progress.” “The comprehensive guidance notes for tutors make it straightforward to teach at each level. Each unit contains plenty of ideas and activities to stretch every learner and help with our planning. We have classes of differing abilities and the materials work for all of them.” “It’s crucial for an awarding organisation to understand what it’s like to deliver their qualifications, including the time constraints and other challenges we’re facing. At EAL the team really do have that understanding.” “I’ve worked in FE for 17 years and I’ve never had the level of support I have with EAL. I can always pick up the phone if I have a problem and they are always ready to help ease my mind. It’s a collaborative relationship, with a feedback loop where suggestions are taken on board that can play a role in the development of further qualifications.” PLUMBING AND GAS QUALIFICATIONS FROM EAL:
TAKE THE INSIDE LANE FOR LATEST NEWS AND UPDATES If you want to keep up to date with all the latest Centre, qualification and funding updates, as well as news from EAL and the industries we serve, sign up to our weekly Spotlight e-bulletin and have all the latest information delivered straight to your inbox. To subscribe visit www.eal.org.uk/subscribe
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• c ombined units across different qualifications to reduce teaching resource • o ption to combine classes across full-time, mature and apprenticeship learners undertaking an EAL VRQ, NVQ or apprenticeship • e nable learners to gain professional recognition from industry bodies like Gas Safe and CIPHE.
INDUSTRY SKILLS THAT ARE PACKAGED TO DELIVER EAL offers a full suite of logistics operations and warehousing and storage qualifications developed in close consultation with employers to meet industry standards and providing clear progression routes for learners. Starting with EAL’s Level 2 Certificate in Preparation for Working in the Advanced Manufacturing Logistics Industry, learners can progress through to Level 2 and Level 3 Certificates and Diplomas in Warehousing and Storage, Logistics Operations, Supply Chain Management and Port Operations. Our Level 4 Project Management qualification can also support those wanting to further develop their career by moving into managerial roles.
DID YOU KNOW:
APPRENTICESHIPS FOR LOGISTICS OPERATIONS AND WAREHOUSING AND STORAGE Our logistics operations and warehousing and storage qualifications sit within the following logistics and operations apprenticeship frameworks in England and Wales: • Intermediate/Foundation Apprenticeship in Warehousing and Storage • Advanced/Level 3 Apprenticeship in Logistics Operations.
• The logistics sector employs around 8% of the workforce in England. • Approximately 56,900 workplaces operate in freight transport activities, employing around 552,000 people in operational roles and 23,000 people in supervisory roles.
TRAINEESHIPS WITH EAL
Traineeships are designed to enable young people, through work experience and training, to develop the skills needed to secure an apprenticeship or a job. EAL’s traineeship solutions support providers and employers with a choice of vocational qualifications, including: • Preparation for Working in the Engineering Manufacturing Industry • Preparation for Working in the Advanced Manufacturing Logistics Industry • Preparing to Work. We also offer single unit accredited options in solving work related problems, searching and applying for a job, interview skills and career progression. Our Induction to Personal Learning also supports delivery of an outstanding learner induction programme and can be offered as standalone qualifications to best suit learner needs. EAL INTOUCH Winter Edition
ADDING VALUE FOR CENTRES INTERVIEW WITH EMMA KING, EAL CUSTOMER SERVICES
Achieving EAL’s world-class level of customer satisfaction is a team effort involving experts from across the business. But at the forefront of EAL’s customer care is an experienced team acting as the first port of call for all customer enquiries. Emma King has been an EAL Customer Service Adviser for nine years. Emma explains: “At EAL we pride ourselves on the way we look after our customers, supporting them and finding answers to their queries quickly and efficiently. I’m definitely a ‘people person’ so I enjoy the opportunity to talk to customers and make their day easier by helping to resolve their issues.” “The personal approach we are able to give at EAL sets us apart. As a relatively small, dedicated team we get to know our regular customers and build up a rapport over time. I’ve supported some EAL Centres for years and our customers really appreciate that personal support.” “Behind the scenes great colleagues and teamwork are a vital part of our success. In this job we need to understand every element of EAL’s growing business, so we take the initiative and share information to keep up to date. Though we’re not the product specialists, we work closely with EAL experts in every team to make sure we can help our customers, seeing enquiries through from start to finish.” “The fantastic people, the opportunities to develop and the challenges of a role that evolves along with the business are all reasons why I still enjoy my job every single day after nine years. I love that I can help people and learn new things every day.”
FIRST FOR CUSTOMER SATISFACTION With an independent customer satisfaction survey putting us in the top quartile of UK businesses, we take our relationships seriously.
WE’RE HAPPY TO HELP EAL INTOUCH Winter Edition
BRINGING INDUSTRY QUALIFICATIONS TO THE SCHOOL CURRICULUM EAL’s growing portfolio of schools qualifications is recognised by industry employers and can be delivered by schools, colleges and UTCs as part of the school curriculum at KS4 and KS5. Offering valuable practical insight into industry, our suite of engineering, electrical, plumbing and heating qualifications provides young people aged 14-19 with a seamless progression path from school to apprenticeships and industry careers. Designed to inspire young people to explore the potential of a career in industry our KS4 and KS5 qualifications are reported in the 2017 Performance Tables and contribute to school league tables. They are fully future-proofed, supported by innovative, interactive materials, attract SFA funding and count towards the Progress 8 measure.
EAL KS4 AND KS5 QUALIFICATIONS: • Level 2 First Certificate in Engineering Technology - 600/6867/X • Level 2 First Diploma in Engineering Technology - 600/6868/1 • Level 1 Foundation Certificate in Engineering Technology - 601/4560/2 • Level 2 Intermediate Diploma in Electrical Installation - 601/4561/4 • Level 2 Intermediate Diploma in Plumbing - 601/4562/6 • Level 3 Advanced Diploma in Electrical Installation - 601/4563/8 • Level 3 Advanced Diploma in Engineering Technology - 601/4564/X • Level 3 Advanced Diploma in Plumbing - 601/4567/5
For more information visit www.eal.org.uk/schools
FIRST CHOICE FOR SCHOOLS EAL’S SCHOOL QUALIFICATIONS INSPIRE YOUNG PEOPLE TO EXPLORE ENGINEERING. EAL INTOUCH Winter Edition
OFFERING: • AWARD WINNING QUALIFICATIONS FOR SCHOOLS • IDEAL REPLACEMENTS FOR THE DESIGN & TECHNOLOGY GCSE • UCAS ACCREDITATION (PENDING 2016) • SUPPORT FROM EAL’S DEDICATED EXPERTS.
MAKE EAL YOUR PARTNER IN INDUSTYRY PAGE 11
#1 FOR ENGINEERING QUALIFICATIONS EAL AWARDS 74% OF ENGINEERING QUALIFICATIONS IN THE UK. DEVELOPED BY INDUSTRY EXPERTS WITH INDUSTRY EMPLOYERS.
WHY ACCEPT LESS?
UNMISSABLE OPPORTUNITY TO GET ‘CLOSER TO INDUSTRY’ Take advantage of free CPD opportunities with your local STEM employers via The STEM Exchange Established by EAL’s sister organisation, Semta, and commissioned and funded by The Education and Training Foundation, The STEM Exchange offers STEM practitioners the chance to improve links with local industry and access free CPD opportunities. There are currently more than 600 on offer with new opportunities being added daily. Over 1,200 employers from across the STEM industries have signed up to The STEM Exchange. They have recognised the benefits of working more collaboratively with their local practitioners and are offering a wide range of professional development activities – anything from a site visit or attending a company training session to advice and guidance over the phone. Large corporates like BAE Systems, Liebherr and Rolls-Royce, as well as a number of smaller specialist suppliers, have signed up to work more collaboratively with their local STEM practitioners. Take a look at the infographics below to see the types of CPD opportunities available and the regional spread. To take advantage of these opportunities, all you need to do is sign up. It’s a quick and easy process and completely free to use. Your learners can benefit too through a range of work experience opportunities. Visit www.stemexperience.co.uk for more information and to sign up.
CALLING ALL STEM EMPLOYERS! Help STEM teaching keep pace with developments in your industry. Sign up now at www.stemexchange.co.uk
Last edition’s Engineering Brainz answer … 87 The trick is simply to flip over the drawing, making it apparent that the car parking spaces are sequential.
To find out more about EAL qualifications and services please contact our Customer Services Team on: +44 (0)1923 652400 email@example.com www.eal.org.uk