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Інше антивірусне програмне забезпечення, будь-ласка назвіть їх: ……… 4.8

Геоінформаційна система (ГІС)

4.9

Система багатоканального зв’язку/кол-центр

ЛІТЕРАТУРА »» Balanced e-Government, A Study by the Bertelsmann Foundation (2001) »» Busson, Alain and Alain Keravel Interoperable Government Providing Services: Key Questions and Solutions Analyzed through 40 Case Studies Collected in Europe, École des Hautes Études Commerciales de Paris (2005). »» Capacity Building of Local Governments-Development of Model Macedonian Municipality, UNDP (2004) »» Checklist for e-Government Leaders, OECD (2003) »» Citizens as Partners, Information, Consultation and Public Participation in Policy Making, OECD (2001). »» Digitizing Public Services in Europe: Putting ambition into action - 9th Benchmark Measurement, European Commission (2010) »» E-government Handbook. Center for Democracy and Technology (2003). »» Estonian Local Government Online 2013, White Paper (2007) »» Gender Responsive E-governance: Exploring the Transformative Potential, UNDP (2008) »» ICT for Everyone– A Digital Agenda for Sweden, Government Office of Sweden (2011) »» ICT for Local Government, e-Governance Academy (2007) »» ICT Research - The policy perspective-Government and e-Participation, European Commission (2008) »» Mobile Government: 2010 and Beyond, Mobi Solutions Ltd. (2010) »» Mobile services in Tartu, Mobi (2005) »» M-Tartu platform for mobile-based public services, Institute of Baltic Studies, 2011 »» Preparation of the Plan for Introduction of e-Governance at Local Level – Final report, UNDP Project “Capacity Building of Local Government – Development of Model Macedonian Municipalities” (2005) »» Preparing the 9th Benchmark Measurement, Method paper, European Commission (2010) »» Quick Entry Points to Women’s Empowermentand Gender Equality in Democratic Governance Clusters, United Nations Development Programme (2007) »» Raffat, Rabee M. Developing a Successful e-Government. University of Sydney (2006) »» Roadmap approach towards e-democracy. Thomas Rössler, Council of Europe (2008). »» Study of e-Government actions in Europe - Best European e-practices (2006) »» The Global Information Technology Report 2012, World Economic Forum (2012) »» UK National Strategy for Local e-Government (2002) »» United Nations e-Government Survey 2008 - From e-Government to Connected Governance, United Nations New York (2008). »» United Nations e-Government Survey 2012 – e-Government for the People, United Nations New York (2012)

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Довідник е-врядування для місцевих органів влади України

Profile for e-governance academy

e-Government Handbook for Ukrainian Municipalities  

Practical Guidelines and Best Practices of Local e-Government.

e-Government Handbook for Ukrainian Municipalities  

Practical Guidelines and Best Practices of Local e-Government.

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