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Digital Waves IT Solutions Corporate Overview


About Us • Digital Waves IT Solutions is formed by a group of like minded professional focused to provide quality service in the select technology and services. • We specialize in end-to-end consulting and product implementations and post implementation people change management without which no product or service would be complete. • In order to bring value to modern IS & ICT management it is important to strive the right balance between people, process, technology. And it is possible through Enterprise Business Architecture(EBA). Where EBA is plexus to all business strategy, operations, people, technology and data. • We focus on select technology, services so as to bring our core values and principle to our offerings.


Our Strategy and Focus Digital Waves IT Solutions is a focused towards achieving corporate excellence in delivering solutions that best meets your IT requirements streamlined to align with your business objectives. Our Vision is to deliver what we promise; We strive to comply with global standards and best practices. Mission, we are focused on specific technology consulting & software that help brings efficiency, effectiveness and optimize your IT operations capability to align with best practice and IT strategy. We have carefully chosen our consultants who are partners to our success. We as a team deliver our services to highest global standards of quality service and consulting practice. We partner with select vendors to provide solutions in the technology vertical we focus like Business Continuity, IT Operations and IT infrastructure management and monitoring software solutions.


Our Focus on Technology Solution Offerings

Consulting Practice

IT Infrastructure Management Solution

Enterprise Applications Solutions

Project Management IT Service Management Consulting – ITIL, ISO 20000 ERP Security & Audit Database Migration & upgrade IT Risk Management Business Continuity Management Business Change Management Business Process Management (BPM)

Data Center Management & DR Solutions ITIL Based Helpdesk Active Directory Management & Audit Desktop Mgmt & OS deployment Enterprise Applications Monitoring

Network Performance Monitoring Event Log Management (SIEM)

Human Resource Management (HRMS) Business Intelligence (BI) Document Management System (DMS) Customer Relationship Management (CRM) Enterprise Security Solutions

Infrastructure Services Advance Security – Encryption, DLP, SED Drives, Multi-factor Authentication. Network Behavior Analysis & Performance Monitoring

Storage Management & Hardware Supply Networking & Security Surveillance

Annual Maintenance Services – Software & Hardware maintenance contracts


IT Service Management/ Asset Management Service offering IT Service Management Service Management encompasses the delivery of a large breadth of IT services – including service request and incident management, problem, change and release management, and IT asset management, to name a few. Today’s employees in all industries depend heavily on the business systems and data center infrastructure that supports them. These business systems must be available to ensure peak employee productivity. The IT department relies on a growing set of service management tools, preferably integrated as a consolidated suite, to meet the rising business expectations.

OS Deployment & Imaging Software Distribution & Patching

AD Management

Incident Management, Problem / Change Mgmt Asset Management Project Management

DesktopCentral

Applications & End User Experience Monitoring

ServiceDesk Plus

Network , Server & Virtualization Monitoring Network Bandwidth Monitoring Wan Monitoring Storage Monitoring

App Manager

OP Manager

We provide ITIL based Service management solutions in IT Service management vertical that compliance with ITIL Standards. DesktopCentral OP Manager App Manager ServiceDesk


IT Management Consulting & Software We offer ISO 20000 Consulting & Audit services in association with Red Badge Company, UK. We provide simple, easy-touse IT Management products that are a must for every growing organization. These tools allow the application, network, database administrator to monitor their applications proactively without missing any probable problem through on time notification to make decisions before the real problem occurs. And document every incident, problem in a professional manner in compliance with ITIL standards.


Cloud/SaaS

NovaStor Backup / Restore Market Position

NovaBACKUP xSP

NovaBACKUP SMB

DataCenter (local)

NovaBACKUP Remote Workforce Backup Exec

NovaBACKUP DataCenter NetBackup

Enterprise (Large data volume/ heterogeneous environments)

Consumer (Boxed products/ Public Cloud)


NovaStor Backup / Restore Software - Architecture Central Management

Central Management

Backup Client

Backup Client

Central Database - what/when/where - Schedules - Jobs

Backup Client Backup Server

Backup Server

Backup Devices Media

Media

Backup Server

Backup Devices Media

Media

Active Clients Backup Metadata - what/when/where - File details

Passive Storage Services - Media Data - Self contained media format


• StorageLibrary T24 • StorageLoader LTO • LTO Drives • DAT Drives

• RDX QuikStation

• RDX QuikStor

• RDX HDD Media

• RDX SSD Media

Disk Based Appliances

• StorageLibrary T40+ Series

Removable Disk

Tape, Automation & Media

Tandberg Data - Protection Platform

• Tape Media

11

• AccuVault 1U

• DPS2000 Series

• AccuVault RDX


Tandberg Data StorageLibrary T24 •

High density with up to 72TB compressed data in 2U

Performance up to 2.0TB/hr (compressed)

Easily scales from 12 to 24 slots and offers performance on demand with additional drives and slot upgrades

Offers SCSI, SAS and Native Fibre Channel connectivity

Easy to install, manage, upgrade or maintain

1 year 5x8xNBD On-site Service Type

Drive

Slots

Capacity*

Transfer Rates*

Interface

LTO

1/2 LTO-5 HH

12/2 4

36/72TB

1000/2000GB/ hr

SAS, FC

LTO

1/2 LTO-4 HH

12/2 4

19.2/38.4 TB

576/1152GB/h r

SCSI, SAS, FC

LTO

1/2 LTO-3 HH

12/2 4

9.6/19.2T B

432/864GB/hr

SCSI 12

* Compressed, 2 drives, assuming 2:1 data compression


NetScout Delivers One Platform For Unified Service Delivery Management Across IT Boundaries Service Visualization & Intelligent Early Warning Performance Management

Service & Policy Validation

Service & Network Optimization

Forensic Analysis

Reporting & Trending

Consistent Data, Unified Views and Metrics

• Unified views across domains

• Improved service velocity

• Common toolset across IT groups

• Operational consistency

• Align operations and process

• Investment leverage

• Improve IT collaboration

• Lower TCO

Manage End-to-End IP Service Delivery From a Single Platform 13

nGenius Service Assurance Solution | Unified Communications| November 5th 2012 | NetScout | © 2012 NetScout Systems, Inc. All rights reserved.


NetScout USDM Strategy A unified service delivery management framework that enables IT to optimize the delivery of services, protect the user experience and simplify managing complexity through faster time to knowledge and better collaboration. Pervasive Visibility Massive Scale

More Value from Data

User Experience

Wider User Audiences

Predictive and Proactive

Performance Management


Top Companies Trust NetScout to Assure Their Service Delivery 10 of top10 Financial Services

10 of top 10 Pharmaceuticals

19 of top 20 Utilities

19 of top 20 Commercial Banks

10 of top 10 Aerospace and Defense All 5 branches of the U.S. military

93 of the

10 of top 10 Airlines

Fortun e 100 u se NetScout

Techn ol ogy Top companies as defined by Fortune 500 listing and rankings for 2009.

20 of top 20 Service Providers


Document Management System eBiziiMS Integrated Information Management System eBizArchive Offers you the capability to capture, store, retrieve, display, process and manage your business information.

eBizDAM is an integrated suite of infrastructure components used to upload, catalog, store, and manage digital assets and to expose those assets to users using permissions.

eBizFlow - Workflow Management System allows enterprises to automate any process that involves routing electronic forms and documents.

eBizCOM Correspondence Management System enables companies and organizations to make an easy accessible repository of correspondence and documentations, which would be easily and effectively managed.

eBiziiMS provides a platform to move towards a less paper environment in a phased, gradual manner.


DMS Dashboard – eBiziiMS


DMS - eBiziiMS - Responsive Web interface


Business Continuity Management Software & Consulting - Risk Management Practice •

When you hire a consultant, you place your trust in them to deliver the best for your organization. You look for a practical approach and a depth of knowledge that will generate confidence at director-level and throughout the business.

Our professionals have a wealth of experience working in and for the very largest organizations, through to small businesses. We know what works and can help you achieve a continuity capability that is right for your organization.

Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.

Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.

Above all, we aim to offer exceptional value.


Health and Safety Consulting & Software • The Action Manager Health and Safety Software • TAM is a comprehensive Health and Safety software that makes compliance a great deal easier to achieve and a lot less time consuming. • TAM is a web-based, flexible and scalable Health and Safety management system suited to any type and size of organisation. • Our aim with this website is to present you with enough insight into our Health and Safety software and the services that we provide, in order to encourage you to try TAM, and then to offer you a deal that ensures you have nothing to lose from doing so. • TAM is unlike any other Health and Safety software • TAM is more comprehensive and helps you with more Health and Safety compliance issues TAM helps you comply with more of your Health and Safety obligations than other software. Despite this, TAM remains a workin-progress, as we are continuously improving the software. • TAM is a complete, paperless system that leaves you with no loose ends • Many Health and Safety software solutions available in the market are little more than expensive wordprocessors of Risk Assessments, offering little or no functionality and that still leave you dependant on a hardcopy based Health and Safety management system. TAM's Health and Safety software is unique because it is a paperless system with a high level of functionality, helping to ensure that everything you have stated in your Health and Safety documentation actually gets done, thereby leaving no loose ends.


Advance Network surveillance - Security & Threat Detection • •

Fidelis XPS : Network Security Appliance for Advanced Threat Defense Award-winning Fidelis XPS Advanced Threat Defense products enable organizations to discover and eradicate threats in real-time through broad visibility over all network threats (both malware and non-malware based), across all network ports and protocols, at multi-gigabit speeds.

• •

Tenable : Network Security SecurityCenter™ is an integrated management console that meets the needs of multiple teams - Security, Compliance, Operations, and Incident Response. It collects and analyzes vulnerability information as well as network and security configuration data to deliver a complete view of enterprise security, corporate risk, and compliance status. It also integrates with existing network, security, and remediation systems to offer context on threats and compliance violations for prioritized action and remediation.

• •

Fire Eye: Protection against advanced cyber attack by other nations FireEye is a leader in stopping the new generation of cyber attacks, such as advanced malware, that easily bypass traditional signature-based defenses and compromise over 95 percent of enterprise networks*. FireEye has invented a purpose-built, virtual machine-based platform that provides real-time threat protection to organizations across all major threat vectors and each stage of an attack life cycle.


Video Conferencing Solution •

•

We offer HD Video Conferencing Solutions for Boardrooms of large enterprises using only one third of bandwidth of comparable solutions. With our Professional, Affordable, Secure video conferencing software services, you can virtually meet anyone in the world over the internet and not just installed locations. Our Video conferencing technology works on the model of concurrent users. As many users can get connected simultaneously equivalent to the number of licenses purchased, irrespective of their location. For example, if you purchase 10 licenses, you can simultaneously connect any of your 10 locations and not just any fixed locations (unlike other competitor products, where you can connect only installed locations on video conference meetings).


Print Manager Software • Tracks Printing from any client or source, that is spooled by Windows • Provides Summary and Detailed reporting on printing • Save on printing costs via Restrictions and Quotas

• Integrates tracking with Microsoft Active Directory • Prompts for Job Authentication • Apply restrictions per Printer, User, Group or Organizational Unit • Keeps users informed about their printing usage


Control S – Most Advance and Secure Cloud Solution for Data Center DR


Advance Security Solutions • Secugen Biometric for Dual Authentication • OmniPass multi factor authentication solution • Integral SED Drives for Encryption • SafeNet Advance Encryption Tenchnology • InfoWatch – Protect your confidential business critical information


Enterprise Applications Security & Database Consulting Practice •

Do provide Segrgation of Duties consulting and security control for leading ERPs - Oracle , SAP, People Soft, JD Edwards.

We have consultants with internations experience in Application integrity practice and security controls

We have highly experienced Certified DBA team with knowledge on wide areas of database technology. We

offer following DBA services •

Database performance tuning, optimization(Oracle 7,8i,9i,10g,11g)

Microsoft SQL Server Database Administration(Versions 2000, 2005, 2008)

Database & Application cross platform migration (Windows, Unix, Linux, Solaris)

Oracle ERP Apps DBA (Version 11.5.10.x; R12)

Oracle Application Server Installation, configuration & administration

Database Security (DB Vault, Labels, SOD design for ERP & Database Firewall)

DataGuard – Stand by DB for Disaster recovery

Database upgrade, patching, cloning

Database Clusters on multiple nodes for High Availability (RAC)


Business Process Outsourcing


Networking & Surveillance Technology

We partner with select vendors in areas of infrastructure surveillance technology to provide products and specialised services in following: • Physical Security access control • Security Cameras • Asset Management • Biometric Identity & access management • Barcode & RFID products and integrations services • Networking topology • Sensors and Alarms • Enterprise Asset Management


Other Software Products & Services  Consulting : IT Audit, Vulnerability assessment & advisory services  Identity and Access Management  Application Integration: ERP Segregation of Duties, ERP / DB Security Controls  Database upgrade and migration to heterogeneous environments  Business Process management  Workflow Management; Team Collaboration  Surveillance Technologies - CCTV, Time & Attendance, Access Control System  Print Management Solution  Infrastructure Solution – Security, firewall, dataloss prevention, Device tracking  Operating Systems - Microsoft OS, Oracle Linux)  Microsoft Solutions Offerings – System Center, SharePoint, Dot.Net  Enterprise Architecture / Solution Architecture  Annual Maintenance Contracts & on Call Support Services


Our Key Personnel's Profiles We have qualified IT expertise specialized in multiple technology verticals and product specialization. Our resource span in following technologies & IT Service  Business process consulting – ITSM, ERP, Enterprise Application  Enterprise Applications consulting and audit  IT Service Management / Asset Management  Business Intelligence  Document Management System  Database Administration, upgrade & migration on heterogeneous environment  ERP Consultants – Modules ( Financials, CRM, Asset Management, Supply Chain, Manufacturing, HRMS)  Security Solutions – End Point Security, Firewall, Enterprise access control  Storage/Data Centre Solutions  IT Project Management & Consulting


Khaja Nooruddin – MBA, PMP, OCP, CRISC, CMP, ITIL, MBCS, CICA Enterprise Solution Architect – Principal Consultant Technology Consulting

Projects/Experience:

Total Years of experience : 15 yrs in IT Industry Middle East Experience: 8.6 yrs Industry Domain : Shipping & Logistics, Trading, Oil & Gas, Manufacturing, Services Technology specialization: ERP Application Administration, Enterprise Solution Architect, Technology Consulting – Enterprise Applications. Subject Matter Expert – Database, Business Intelligence & Data Warehousing, Enterprise Applications Servers, Project management, IT Enterprise Architecture design (TOGAF) Product specialization

Middle East : o ITSM Project Implementation : CCED, Muscat, Oman o ITSM Project Upgrade/Migration: MEDC, Muscat, Oman o ITSM project implementation - ORPIC, Sohar, Oman o ITSM project implementation – PAEW, Muscat, Oman o Project Manager for BI project; Sadolin Paints, Oman o ITSM project Implementation for Oman Gas Company o ITSM project implementation for Oman Housing Bank o ITSM project Implementation for Al Zaman Industries, Saudi Arabia o Project Manager for Database/Applications Migration projects for - OIB, Bhaker Haji Shipping Company, & MOD o Project Manager for ITSM projects - Haya, Oman Housing Bank, Oman Gas Co., MOD o ERP/Administrator/Project Manager for migration of Shipping ERP application, PILSHIP, Saudi Arabia o Web portal development, DWITS

        

ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM) Oracle Database Administration (OCP) – RAC, DB Migration, Upgrade Oracle eBusiness Suite ERP Administration( Apps DBA), Security Controls, SOD SAP/ Oracle Security Implementation consulting Microsoft & Oracle Business Intelligence/ Data warehousing, Document Management Systems (eBiz Archive) Enterprise Security Assessment & Control, Implement Security Policy, Risk USA: Deloitte EBSO project; Projects & portfolio management for Management Computer Associates, Oracle DBA IT Service Management; ISO 20000; Product implementation • Deloitte / Sun Trust Bank – Pricing optimization data Project & Portfolio Management Tools – CA Clarity

• • • •

structuring project Deloitte / Oracle EBS Security Implementation- Deloitte Internal practice lead Deloitte internal Quality framework for service offerings; Oracle ERP Content management for Dell Malaysia IT Security Policy, Risk Management for Citibank Oracle Database migration & upgrade, for RaceMark Intl


Hilal Al Namani – BSC, Auditor, OCP DBA/Applications DBA, ITIL, Prince 2 Project Management

Technology Consulting

Projects/Experience:

Total Years of experience : 8 yrs in IT Industry Middle East Experience: 8 yrs Technology Domain/industry Specialization : ERP Application Administration, Audit, ITSM consulting; Domain expertise: Oil & Gas, Defense, Ministries, Large Enterprise Technology specialization: Subject Matter Expert – Database, Business Application & Data migration, Enterprise Applications Servers, Project management, SOD, ITIL Product specialization

Systems Analyst, Oman LNG o Project Management o Segregation of Duties, Database & Applications o RMAN Implementation o Meal Management System Implementation Project o Health, Safety and Security (HSE) Software Enhancement o Implementation of Internal Audit Module in HSE Software o Complete database documentation o Designing Application Portfolio Documents o Evaluation of Business Support systems

    

Oracle Database Administration (OCP) – RAC, DB Migration, Upgrade Oracle eBusiness Suite ERP Administration( Apps DBA), Security Controls, SOD ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM) Enterprise Security Assessment & Control, Implement Security Policy, Risk Management IT Service Management; ISO 20000; Product implementation

Database Administrator o o o o o o

Project Management Database DR implementation with Oracle Oracle application design & implementation Database migration & upgrade Backup / recovery strategies and administration Systems & Network administration

ITSM Projects o ISO 20000 implementation, Ministry of Defense o ITSM project implementation - ORPIC, Sohar, Oman


Waheed Ali – BCS, MCSE, MCSA, CCNA, CCNP, A+, Security - Comptia Network & Telecom Specialist

Network & Telecom Consultant

Projects/Experience: Middle East :

Total Years of experience : 8 Years in IT Industry o Network Infrastructure Solutions, Surveillance products Public Authority for Consumer Protection Middle East Experience: 6 Years o Network Infrastructure Solutions, Surveillance products Technology specialization: Ministry of Legal Affairs Network topology design & implementation, o Cisco Unified Systems - MOE Telecommunication technologies – VOIP, SIP devices, o Network Infrastructure Solutions, IP PBX Telephony Solutions, Data Center, Wireless Solutions - Al Naba Holding IP/PBX, Asterisk telephony engine, Microsoft Systems LLC Server Management o Network Infrastructure Solution, CCTV & Security System Subject Matter Expert – IP/PBX Telephony System, Taageer Finance Company Wireless Solutions, CCTV Security System, o Data Center Setup, Network Infrastructure setup - Asia infrastructure securities, Network infrastructure, Express Exchange Asterisk customization, o CCTV & Security solutions - Ridhwan Optical o CCTV & Access Control solutions - Capital Private School Product specialization o Network & ERM systems management - UAE Embassy  Cisco Switches, Router o System Management Networking, Telephony(PABX), Wireless  Asterisk Telephony engine - German Language Institute  HP/IBM Servers Malaysia :  Digium IP PBX Telephony o Internet Telephony service provider ( ITSP)  YeaLink IP Telephone o Networking & Infrastructure management, Wholesale voice carrier – Zee Global Networks  YeaStar IP – PBX System  Unix / Linux Redhat  Microsoft Systems Server  Draytek Wireless Devices  HikVision, Dahua Surveillance


Sayed Munir Noor – MBA, ITM, Business Analyst, Project Consultant MANAGE ENGINE Consultant. Technology Consulting

Projects/Experience : Oman

Total Years of experience : 2 yrs in IT Industry Technology Domain/industry Specialization

IT Consultant : DWITS, Oman o Manage Engine ServiceDesk – MEDC, Oman Application Administration, Desktop Management, o Service Desk Plus, OP Manager, NetFlow – CCED, ITSM consulting; Business Analysis, Project Management, Oman SAP-SD consultant. Domain Expertise-Government(Turnkey Projects.) o Service Desk Plus, OP Manager – Oman Development Bank Technology specialization: Subject Matter Expert – Information Technology Management, Networking, System Administration, Enterprise Applications Servers, Project management, Enterprise Architecture design.

Product specialization       

Cisco Router Configuration Helpdesk Software Active Directory Management Network Monitoring & Management SAP-SD. ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM) IT Service Management

Projects/Experience: India Project Coordinator - ILFS Technologies Ltd.; India o e-Governance-INDIA - Madhya Pradesh border Check post Modernization o Project Coordination o E-Registration –Government of Orissa (GoO). o Project Coordination o Modernization of Assam Sub-registrar offices (ePanjeeyan) – Govt. of Assam, India o ICT project implementation


Mohammed Abdul Qayyum – MBA, BCA, Business Analyst, MECP, CCNA, ITIL Network and Security Specialist Network & Security Technology Consulting Total Years of experience : 9 yrs in IT Industry Technology Domain/industry Specialization

Projects/Experience : Oman Taageer Finance – Digital Signage Ministry of Education – Network Ministry of Defense (MOD) - SSF Security Dual Authentication

Technology specialization: Subject Matter Expert – Infrastructure Security Management, Networking, System Administration, Unix/Linux administration, VC ++, Java Programming Product specialization  

   

Cisco Router Configuration Helpdesk Software Active Directory Management Network Monitoring & Management ITIL based Service Management Application (Manage Engine SDP, Front Range ITSM) IT Service Management


Abdul Rahim Al Aufi – B Tech, Application Specialist, ITIL Systems Analysis and Technology Consulting

Projects/Experience

Systems Analyst Technology Domain/industry Specialization : Application Administration, Desktop o Database administrator at Ministry of Management, ITSM consulting; Defence ITS. Domain expertise: Telecom o Complete database documentation Technology specialization: o Team Management Subject Matter Expert – Networking, Helpdesk,o Designing Application Portfolio Documents Desktop , ITIL o Evaluation of Business Support systems Product specialization o IT360 and Service Desk Experience  Cisco Router Configuration  Helpdesk Software  Active Directory Management  Network Monitoring & Management


Thank You Contact Name Khaja Nooruddin Contact us at: P O Box 25, Postal Code 101, City Centre Muscat, Sultanate of Oman. Mob: +968 99886878 Tel : +968 22009619 Fax : +968 24520664 Email : dwits@dw-its.com, www.dw-its.com

Title

Vice President & Managing Director

Address

Tel

Po Box 25, Postal Code 101, City Centre, Muscat, Oman +968 22009619

Mobile

+968 96743480

E-mail address noor@dw-its.com Contact Name Hilal Al Namani Title

Business Development Director

Address

Tel & Fax

Po Box 25, Postal Code 101, City Centre, Muscat, Oman +968 22009619

Mobile

+968 99886876

E-mail address hilal.alnamani@dw-its.com

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