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PROMOTION

Caring for Communities Owner-operator of the Fairfield Central and Townsville Central Medical Practices, Dr Michael Clements is also committed to rural care. He has travelled the world and lived in many locations with the Royal Australian Air Force, but when Dr Clements and his wife discovered Townsville, they knew it’s where they wanted to settle down. “We set up the practices to support the Townsville community but also to serve as a base for running rural and remote clinics in underserved populations,” Dr Clements says. “From the very start of the first practice, one of the goals was to venture out to the rural clinics and communities to provide visiting services, and we’ve been able to achieve that.” Dr Clements and his team conduct the rural and remote medical clinics to North West Queensland under newly created entity NQ Aeromedical Services. His other roles include Deputy Chair of Northern Australia Primary Health Ltd and Deputy Chair of the RACGP Rural Council. The Fairfield and Townsville Central Medical Practices offer the full range of traditional GP services.

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These include everything from pregnancy and newborn immunisations, to skin cancer checks, WorkCover consultations, and mental health and palliative care. “Being a veteran myself, both our practices have a particular focus on providing veterans with assistance in navigating the DVA minefield of paperwork and resettlement into their new civilian life,” Dr Clements says. “Every interaction with every staff member is important, and our staff make the extra effort to get to know the patients and assist them with their needs as they navigate the health system. We make the process as smooth as possible by using everything from online appointments and repeat script/referral requests, to text reminders and results. “Both practices use the same doctors, same front office staff and the same database so patients can seamlessly use both services as appointment availability changes.” While the floods were tough on the Fairfield Central

Profile for DUO Magazine

DUO Issue 157 January | February 2020  

The Magazine of the North DUO is an elegant, intelligent publication highlighting style, home, fashion, food, travel, culture and exclusive...

DUO Issue 157 January | February 2020  

The Magazine of the North DUO is an elegant, intelligent publication highlighting style, home, fashion, food, travel, culture and exclusive...