CUSTOMERS CRAVE OUR COFFEE
MORNING, NOON AND EVENING! A PREMIER GLOBAL TENANT
Â© 2016 DD IP Holder LLC
COFFEE ❤’S DONUTS DON’T BE FOOLED BY OUR NAME: WE ARE ACTUALLY COFFEE CONNOISSEURS. Coffee drives everything we do, because it drives our business. We offer a daily jolt of deliciousness that our customers can’t get enough of – there’s a reason we’ve been voted #1 in customer loyalty 10 years in a row in the U.S.! Quality coffee creates repeat customers, and that’s why we go to great lengths to ensure our product is the very best – no matter where in the world our customers may be.
COFFEE CHAIN FOR CUSTOMER LOYALTY IN THE USA, 10 STRAIGHT YEARS 2016 Brand Keys
IN THE USA FOR HOT & ICED COFFEE, DONUTS, MUFFINS AND BAGELS CREST, a worldwide-recognized premier food market research company
THE BEGINNING MAKING GOOD ON A SIMPLE PROMISE FOR 65 YEARS. In 1950, an eager entrepreneur set out with a simple goal: “to always provide customers with the finest quality, service, cleanliness and value.” Fast forward to today, where William Rosenburg’s vision has been realized the world over. Dunkin’ Donuts serves 3 million customers per day in nearly 50 countries, making us the world’s largest coffee and baked goods chain.
Our founder, William Rosenberg, launches Dunkin’ Donuts.
First franchise agreement signed and executed in Worcester, Massachusetts.
Our first overseas restaurant opens in Japan.
8 Billion cups of coffee sold since Dunkin’ Donuts was founded.
2000: Dunkin’ Donuts celebrates its 50th year with 5,000 restaurants worldwide.
10,000th worldwide restaurant opens in Xi’An, China, a global growth
milestone for Dunkin’ Donuts.
Dunkin’ Brands signs multi-year marketing agreement with
Liverpool Football Club to support global expansion.
Today, we serve 3 million customers daily in nearly 50 countries
and 12,000 stores.
ALWAYS PROVIDE YOUR CUSTOMERS WITH THE FINEST QUALITY, SERVICE, CLEANLINESS AND VALUE. - William Rosenburg, Founder
Dunkinâ€™ Donuts works with referenced and highly capitalized multi-unit operators. Generally, each operator agrees to 20-yr terms, remodel obligations and 5% local sales marketing.
EUROPE & RUSSIA
USA & CANADA
SOUTH KOREA & CHINA
MIDDLE EAST & INDIA LATIN AMERICA, CARIBBEAN & SOUTH AMERICA
SOUTHEAST ASIA & AUSTRALIA
COMMITMENT TO QUALITY
IT’S ALL ABOUT THE
COFFEE CULTIVATION & DRYING
SORTING & BAGGING
DD ORIGIN Q-CERTIFICATION
SOURCED SUSTAINABLY ENJOYED UNIVERSALLY Working with the Rainforest Alliance, Dunkin’ Donuts is committed to sustainable sourcing, incorporating certified products in its coffee portfolio and helping to make a positive impact on farming communities worldwide. Speaking of our coffee portfolio, Dunkin’ Donuts merchandise helps to attract return customers!
DD RECEIVING Q-VERICATION
BLENDING, ROASTING & PACKING
A LOT HAS TO HAPPEN!
FINISHED COFFEE Q-VERIFCATION
DELECTABLE DONUTS FOR EVERY MARKET
Not every donut has a hole and not every flavor is a favorite. This is why Dunkinâ€™ Donuts caters its iconic donuts to meet the desires of the communities it serves around the globe. Every shape, color, flavor, and texture our of baked goods is carefully selected based on local tastes. What never changes? The fact that every donut is 100% dunkable!
COMIN’ BACK DELICIOUSNESS ALL DAY EVERY DAY. Our strategy is to give customers what they want, when they want it. Our menu includes signature beverages and bakery products, supported by familiar flavors and items tailored to local tastes. We constantly innovate and we always keep coffee front and center!
MENU HIGHLIGHTS BEVERAGES Hot, iced and frozen beverages.
BAKERY Donuts, bagels, muffins, cookies, croissants, and Munchkins® Donut Hole Treats.
SANDWICHES & MORE Great tasting breakfast sandwiches, hearty bakery sandwiches for lunch and beyond, and lighter snack wraps and vegetarian options. A variety of indulgent and healthy options to keep all our customers runnin’.
MORNING BREAKFAST/MORNING BREAK
NOON LUNCH/AFTERNOON REWARD
EVENING REFRESHMENT/EVENING SOCIALIZING
BY DESIGN FOR THE CITY AND FOR THE PEOPLE
FLEXIBLE BUILDING OPTIONS Flexible Space Formats (25 – 150m2) From our 200m2 free-standing locations to our non-traditional 25m2 options,
one of the reasons Dunkin’ Donuts is a desirable tenant is because our stores can fit almost anywhere: shopping alleys, transport hubs, in-line, kiosk-style and even beneath escalators!
How? Our 25m2 shops feature limited technical requirements: • No HVAC • No ventilation system • Limited power supply • Ambient air operations
Whatever space you have to fill, chances are we have an option that fits!
WE FIT WITH THE FABRIC OF THE COMMUNITY. YOUR COMMUNITY. Dunkin’ Donuts shops are designed for comfort. We are the one place where people can perk up and wind down, mingle with friends or meditate alone, savor a meal or simply savor the moment. Everyone is welcome all day, every day.
INTERIOR DESIGNS “Fresh Brew” design has several options
DESIGN FEATURES Use of Brand Colors Colorful and Durable Fabrics Atmospheric Lighting Variety of Seating Types
Patterned “DD” Wallpaper
PREFERRED SITE CRITERIA JAZZ BREW
6m frontage Daily footfall over 20,000 Visibility from 50 meters
SUCCESS Dunkinâ€™ Donuts shop design is interpreted differently around the world. On every continent and in each country and city, we welcome local nuances in design partner with landlords, as our goal truly is to fit within the fabric of the communities we serve.
READY TO ENHANCE YOUR SPACE WITH REPEAT TRAFFIC? Contact your Dunkin’ Donuts representative for more information.
© 2016 DD IP Holder LLC