DUNCAN AVIATION COMPONENTS
INTERNATIONAL SERVICES In international circles, component solutions mean “watching the paperwork details” to guide customers effortlessly through U.S. Customs. Duncan Aviation has a team with more than 150 years of experience handling international shipments and solid relations with all the shipping companies. Just one call to +1 402.475.4125 will link you to our sales team 24/7/365, help you save money and eliminate hassles when shipping internationally. We never close and our dedicated international team members will help you get what you need, when you need it. INTERNATIONAL BENEFITS: • Freight consolidation and on-site crating service reduce overall shipping costs • In-stock items shipped same day • Drop-shipment coordination available • On-staff DAR for 8130-3 and EASA compliance
COMPLETE COMPONENTS Available 24/7/365, including holidays and anywhere in the world.
Duncan Aviation delivers the component solutions customers expect from an award-winning team of aviation professionals who provide streamlined, customer-friendly and comprehensive solutions every day to aircraft operators. Duncan Aviation has the resources to become your one source for component solutions and deliver every service you will need during an aircraftâ€™s life.
INCREASING EFFICIENCY WITH APPS
www.DuncanAviation.aero/apps AOG SERVICES APP Duncan Aviation’s AOG Services app allows you to locate experts by their distance from your location, filter shops by service capabilities, add shops and contacts to a list of favorites and contact technical support. The app is accessible in the field and doesn’t require a data connection after it’s installed. Any updates are downloaded when the app is launched, if a Wi-Fi connection is available. Duncan Aviation is the world’s largest, family-owned business aircraft service company, providing complete maintenance, modification, upgrade, sales and support services. We provide premier business aircraft services worldwide—delivered on time and with the highest customer service—for a wide variety of aircraft.
AIRCRAFT PARTS SEARCH APP Duncan Aviationâ€™s aircraft parts search website is mobile-friendly and allows the user to search for aircraft parts as well as repair capabilities and request quotes directly from a parts representative. Duncan Aviation is an aircraft parts distributor and service organization, providing parts, avionics, instruments, accessories and propellers for a wide variety of aircraft makes and models. We offer overhauls, repairs, rotables, loaners, exchanges and technical support to aircraft operators around the world. myDuncan APP Duncan Aviationâ€™s myDuncan aircraft project management system improves project efficiency and accessibility. An overview of your current project keeps you updated away from the hangar, and on-the-fly item approvals improve communication and reduce paperwork.
ANY PART, EXCHANGE OR ROTABLE 24/7/365
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ONE SOLUTION Just call 800.228.1836 to get instant service, 24/7/365. There’s no need to make dozens of calls and scour the internet looking for the part or service you need. Duncan Aviation has the component solutions you require and will quickly fulfill those needs, leaving you the time you need to work on your business.
EXPERIENCE Duncan Aviation has more experience and technical expertise delivering component solutions than anyone in the industry. With component technical representatives ready to help troubleshoot every hour of every day and more than 250 aviation professionals who measure their experience with thousands of years, we will find or fix what you need, when you need it. These professionals have the contacts and connections to keep you flying even under the most difficult of conditions.
VALUE When aircraft operators want value, they turn to Duncan Aviation. No other aviation company can compete when it comes to customer value. Every Duncan Aviation 8130 adds value; every Duncan Aviation repair or overhaul adds value; every Duncan Aviation facility adds value. There’s value in everything Duncan Aviation does; that’s why customers view us as their number one source for component solutions.
PARTS AND ROTABLES
+1 402.475.4125 | 800.228.1836 DUNCAN AVIATION PROVIDES: • Live sales representatives available 24/7/365—no waiting or leaving messages • No AOG or expedite fees • Parts, exchanges and inventory sold throughout the world • Virtually zero downtime with exchange units • Parts or exchange locater services offer a true one-call service • Rotables, piece parts, consumables, OEM factory exchanges and more • Avionics/accessory inventory purchase and parts consignment • Exchange inventories continually replenished to support business, commuter and commercial aircraft as well as provide loaners and hard-to-locate parts • Hazardous material shipping and door-to-door shipments for critical AOG scenarios • U.S.-based purchasing arm for many worldwide FBO and aircraft maintenance operations • Dealer, service center and distributor for most major OEMs and manufacturers With more than 485,000 line items, including $45 million in rotable exchange units and a huge inventory of avionics, instruments, propellers, parts, components, landing gear, airframe parts and consumables of all kinds, Duncan Aviation can handle your needs from stock. Moreover, our consignment program gives us access to hard-to-find parts at unbeatable prices and our sales representatives have the contacts to find whatever you need.
BUYING INVENTORIES Since 1985, our consignment program has helped thousands of operators clean out their hangars and fill their pockets with millions of dollars by selling their new and surplus parts in the active aviation marketplace. Duncan Aviation purchases corporate jet material every day directly from operator inventories around the world. Accessories, avionics, instruments, landing gear and propellers are of particular interest. Call or e-mail us at WeBuyAvionics@DuncanAviation.com for more information. LOCATOR SERVICES Duncan Aviation’s goal is for busy aircraft operators to view us as their one source for parts, components and exchange units with a single call for all their needs. If we don’t have it in stock, we’ll locate it. Developing this one-stop, one-call system requires the best locator services in the aviation industry. Quite simply, Duncan Aviation maintains the most comprehensive network of aviation parts suppliers in the world. AOG Often the best option for an operator who is AOG or in critical need is an exchange or rotable. Exchanges and rotables offer rapid replacement of a unit instead of waiting for a repair or overhaul. Duncan Aviation maintains a large and growing inventory of exchange and rotable units (more than $45 million) available 24/7/365 with just one phone call.
AVIONICS AND INSTRUMENTS
+1 402.475.2611 | 800.562.6377 Get a Live Operator Instantly FREE TECHNICAL SUPPORT Our skilled technical support personnel know their trade well and are equipped with hundreds of years of collective experience. They can provide troubleshooting services, coordinate any repair, overhaul or exchange a loaner or part needed for any jet, turbine, piston-powered aircraft or helicopter 24/7/365. Our techs have specialties in: Astra, Challenger, Citation, Embraer, Falcon, Global, Gulfstream, Hawker, King Air, Learjet and Westwind aircraft. KNOWLEDGEABLE CUSTOMER ACCOUNT REPS Since April of 1966, Duncan Aviationâ€™s avionics and instrument shop has been winning awards. The reason is clear: Our technicians have a pride of workmanship unequalled in the aviation industry. Duncan Aviation also has team members who serve on various OEM and aircraft organization boards across the world to keep communication channels open and develop relationships that benefit the aviation community.
ACCESS THOUSANDS OF YEARS OF EXPERIENCE • ADF/DME • Radar • Autopilot • NAV/COM • PST • Gyros • Indicators LOANERS For more than 40 years, Duncan Aviation has built and maintained a $10.5 million pool of all types of loaners. With a single call, your loaner is on its way. LOANER BENEFITS • 24/7/365 availability • Zero downtime vs. overhaul or repair turntimes • Available at any Duncan Aviation location, including satellite facilities • Repairs and overhauls are performed by Duncan Aviation’s top-rated and award-winning avionics and instruments teams
+1 402.475.2611 | 800.228.4277 Since 1978, Duncan Aviation has worked on tens of thousands of accessory units. All those years of experience has resulted in a shop that offers the fastest turntimes in the industry, the highest quality of repairs as well as overhauls and a growing number of capabilities on the most popular corporate aviation airframes. The accessories shop has more than 234 linear feet of workbenches, including three stab actuator test stands and several sets of test equipment unique to Duncan Aviation. All accessory test equipment is calibrated using NIST certificate traceability. Duncan Aviationâ€™s dedicated accessory shop has a wide variety of capabilities and provides service to operators around the world. The accessory shop maintains a large and growing inventory of exchange and rotable units, available 24/7/365.
Specialty Areas Electronics Electro Mechanical Hydraulics Batteries / Power Supplies Landing Gear Multiple Non-Destructive Testing (NDT) Certifications Pneumatics Stab Actuators
Additional Services Equipment Calibration Overhaul & Repair Parts & Loaners Warranty Policies Shipping Propellers
FACILITIES The network of Duncan Aviation facilities is an integral part of our Component Solutions. Located at major business aviation airports, our satellite facilities help customers where they need it. Our repair stations specialize in avionics repair, installation and retrofit. They also have access to all of the services and support Duncan Aviation offers, including loaners, exchange equipment, technical support, STCs and engineering/ certification services through our Organizational Delegated Authority (ODA).
Our facilities are tailored to fit their local markets, and their capabilities are varied in the same sense. The facilities can also supply sales, service and warranty as well as provide extended-service program support for all of the major avionics manufacturers and are experts with decades of experience with those products. Our teams will also travel and provide excellent AOG support, wherever you may be located worldwide.