Page 1


Star Business sue s i l a i c e p Awards s bout a s e s s e n busi Teaching arships schol lmon a s n o d e hook Chamber g season fishin o food t l a t i v h Researc uccess s k n i r d and

ISSUE 24 • SPRING 2015

MURRAYSHALL Murrayshall HOUSE House HOTEL Hotel & GOLF Golf COURSES Courses

Set within our own 350 acre estate, Murrayshall boasts a 41 bedroom 4 star hotel with two restaurants and two 18 holes golf courses. Our luxurious rooms, relaxing lounges and award winning food, complemented by two great courses, makes an ideal venue for your golfing break. For groups we can offer private dining facilities and for companies, event management for your golf day.

Offers so good you will want to keep them to yourself… if you can! Golf & Roast Enjoy 18 holes of golf over either of our two golf courses followed by a traditional roast platter from £20.00 pp. MARCH/APRIL £20.00 Lynedoch or £25.00 Murrayshall MAY/JUNE £40.00 Lynedoch or £60.00 Murrayshall JULY £30.00 Lynedoch or £40.00 Murrayshall AUGUST/SEPTEMBER £40.00 Lynedoch or £60.00 Murrayshall

Residential Golf Breaks Escape to Murrayshall, a luxury four star country house hotel set within 350 acres of beautiful Perthshire country side. Surrounded by two 18 hole golf courses, Murrayshall is the ideal choice for a relaxing few days of good food, excellent golf at a stunning location. From £120.00 per person per night, inclusive of a three course dinner in the Stutts Bar, bed and breakfast and one round of golf per nights stay. Valid until 30th September 2014.

One free place in every 12 golfers in your party

Golf Days We have a number of catering inclusive packages available for groups of 8 or more players, played over either or both courses on the same day from £40.00 per person.

One free place in every 8 golfers in your party

To book your next golf event at Murrayshall contact us on 01738 551 171 or Murrayshall House Hotel & Golf Courses, Scone, Perthshire PH2 7PH




Chamber News........................ 4-5 Members’ News.....................6 -10 Chamber Sponsors.................... 12 2015 Housing Market............... 14 Command-and-control vs a Coaching Approach.................. 15 Supporting Students Through Scholarships.......... 16-17 Real Buzz at Perth Airport......... 20

Mike McDiarmid


lthough it seems so long ago, only two months have passed since we celebrated the deserving winners and finalists at our Annual Dinner and Business Star Awards. What an amazing evening. What a tremendous opportunity to see the wealth of talent, innovation, business acumen and sheer hard work our area boasts. It is an evening of great pride – pride in our exceptional business community, pride for those winning businesses and their teams and pride in the Chamber being able to shine the light on those who contribute such a boost to our local economy and make Perthshire such an exciting and vital place to live and work. Sub-consciously we are all ambassadors for this amazing part of Scotland in our day to day business dealings. Things remain challenging but we have a lot in our favour. Our centrally located high quality offering makes it easy to champion why businesses should locate/ relocate/remain/invest in this area. Of course some things could be better. Things such as rural broadband would help us compete on the global stage where our offerings are attractive and sought-after – but we need to be able to showcase them and your Chamber will continue to lobby for a wider, faster, first rate service. We continue to concentrate our focus on the many positives Perthshire has to offer the business community while proactively doing what we can to improve those areas requiring attention in order for the local economy to flourish. We do this alongside our members and partners and look forward to working ever closer with you in the months and years ahead.

Vicki Unite


am delighted to present our latest edition of our InCommerce magazine and it’s terrific that there is never any shortage of new and exciting initiatives and achievements in Perthshire that we are able to share. The magazine is created to be of interest, of course, to our valued members and those active within the local business community. In addition to this, we made the conscious decision to make it of interest to those visiting the area. We aim to reflect the high quality of life offered in Perthshire and showcase the raft of economic development opportunities and a realistic and attractive profile of just how much Perthshire has to offer. Our members’ survey will be received by all our members and I wholeheartedly encourage you to take the short amount of time required to respond. Questions cover topics such as training needs, international issues, skills gaps, youth employment, startup businesses and mentoring – as well as sector specific queries. I understand that time is precious and would really appreciate your input which can directly determine what we focus on and which areas we identify for development. Wishing you a successful 2015. Vicki Unite Editor of InCommerce and Chief Executive of Perthshire Chamber of Commerce

Mike McDiarmid President Perthshire Chamber of Commerce

Research Vital to our Food and Drink Success................ 22-23 Magical Night for Merlin...... 24-31 Achieving Peak Performance..... 32 New Member Profiles........... 35-38 Understanding Qualifications... 40 Promoting Perthshire’s Food and Drink......................... 40 Time to Weigh up the Impact.... 41 Act Now – It’s the Law!............ 41 Scottish Snowdrop Festival........ 44 Events....................................... 44 Membership Benefits................. 46 Cover photo: Steve MacDougal, The Courier

Victoria Unite Chief Executive Perthshire Chamber of Commerce Saltire House 3 Whitefriars Crescent Perth PH2 0PA T: 01738 448325 E: W:

For advertising contact DTech on T: 0141 222 2202 E: For editorial enquiries contact the Editor, Vicki Unite on T: 01738 448325 E: Publisher: DTech InCommerce is published by DTech, Suite 3.3, Station House, 34 St Enoch Square, Glasgow G1 4DF. Telephone 0141 222 2202. E-mail: Edited by Perthshire Chamber of Commerce, Saltire House, 3 Whitefriars Crescent, Perth PH2 0PA Tel: 01738 448325. E-mail: InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication.

Follow us on:


Get Ready for Season 2015....... 21


The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the editor, nor the publisher or the directors, shareholders and/or employees of DTech Publishing Ltd.




The traditional Scottish angling ceremony, organised by the Hilton in conjunction with Dunkeld and Birnam Angling Association, the Dunkeld and Birnam Tourist Association and Perthshire Chamber of Commerce and supported by the Tay District Salmon Fisheries Board (TDSFB) and the Tay Foundation, marked the start of the 2015 season. Dozens of Chamber members enjoyed the riverside reception which was a joint business and community event incorporating a hearty breakfast followed by the formal opening of the river, accompanied by music and pipers, with the first cast being taken by Paul Young. William Jack, chairman of the TDSFB, said: “The new season heralds an important milestone in the protection of earlyrunning spring salmon. New Scottish Parliament legislation, which came into effect on January 9, requires that all salmon caught by anglers prior to April are released back into the water. This will make little difference to the majority of anglers, who already adhere to the Tay Conservation Code, as in the last five years over 90 % of the salmon caught before April have been released. Now that releasing fish during this period is a statutory requirement, we look forward to consistent conservation up and down the system.” Mr Jack continued: “It is encouraging to note that



the provisional figure for salmon reported caught on the Tay by anglers to the end of March in 2014 is the highest since 1986. It is fair to assume that catch and release in the last few years has contributed to this improvement. It is vital that we retain our spring conservation measures, and the new legislation will help formalise this.” Dr David Summers, Director of the TDSFB, added: “We have been greatly encouraged by the improvement in spring salmon catches in the last couple of years, so there is a great sense of anticipation as to what the spring fishing of 2015 is going to be like. The new conservation measures are widely welcomed by anglers and ghillies and will not affect this enthusiasm. Quite the contrary.” Mike McDiarmid, President of the Perthshire Chamber of Commerce commented: “I am delighted that so many people gathered to celebrate this jewel in Perthshire’s crown – a major contributor to the local economy. “Perthshire is one of the country’s premier fishing locations and the River Tay is famous across the world. “The area’s fishing industry supplies important domestic and international markets for some of Scotland’s highest quality food products. Fishing is also a key tourist attraction for visitors from across the UK and overseas and this helps support Perthshire’s economy and jobs, particularly in remote and fragile areas that may otherwise struggle to survive in today’s tough climate. “Fishing is often perceived as a traditional pursuit of a select few, when the reality is that a growing number of people from all walks of life – of all ages – are participating in, and enjoying, this activity. One could also imagine that only large estates and sporting agents benefit, however the public are now coming to realise the value of country sports, including fishing, and associated land management practices.”

Steve MacDougall, The Courier

Paul Young, the well-known Scottish television actor and presenter, opened the salmon fishing season on the River Tay in fine style at the annual Chamber breakfast at Hilton Dunkeld House.


IT SUPPORT FOR RURAL BUSINESSES Are you a rural business looking to improve your use of IT? The improvement could be to support any one of a number of business requirements e.g. introducing remote working, developing online ordering, managing your customer data, improving your social media presence. If so, there may be help at hand. Scottish Enterprise and Scottish Chambers of Commerce are together delivering the CREATE programme which will provide rural businesses with advice on how they can make better use of IT to develop and grow. The CREATE programme offers businesses the following funded services: 1. An independent review session with an IT expert. These experts have been selected from recognised IT support businesses across Scotland. 2. The development of a tailored action plan explaining how IT improvements could best support your business. 3. Access to training materials

further information, please email Fiona McCann fmccann@ or Perthshire Chamber contact detail if you wish. Rural areas typically have poor access to broadband, an issue which is being progressively tackled through the Scottish Government’s Digital Scotland programme. Evidence shows that even where effective connectivity is available, the take up and exploitation of the service is poor, resulting in significant benefit to businesses remaining unrealised. The CREATE programme is therefore running in parallel with the implementation of Superfast Broadband across Scotland’s rural communities to encourage businesses to use technology effectively. If the timing of the CREATE programme coincides with broadband improvements within your area, what better time to access advice on how this improved technology can be harnessed to best effect? What defines ‘rural’ within this programme? Businesses outside of the four cities of Edinburgh, Glasgow, Aberdeen and Dundee are eligible to register. The Scottish programme is part of a wider support programme being delivered across Europe. An added benefit for business is the potential to engage with similar businesses / suppliers across the continent through a common register.

4. Access to technology to enable testing 5. Further dedicated support from the IT expert should you wish to go ahead and implement improvements. Many businesses across Scotland have started benefitting from this service, with the feedback telling us that face to face support from a local IT expert is exceptionally valuable. Fully funded business-to-business advice, in the comfort of your own offices, at the timing of your choice – we put your needs first.

Please contact Perthshire Chamber for further information or to be involved on or call 01738 448325. @CreateNWE

There are limited spaces on the programme, which is running until June 2015. If you wish to register interest, or would like

NEW ADDITION TO CHAMBER TEAM Now working alongside CE Vicki Unite at the Perth office is Hannah Stott, a recent Graduate from The University of St Andrews. Hannah said: “I am delighted to be working with the Perthshire Chamber of Commerce as Administrator and Events Coordinator. Previous to working with the Chamber I was part of the Service team at a local Best Western Hotel, working on various events. Being heavily involved with the Business Star Awards shortly after I joined provided me with a great insight into the diverse work that Perthshire Chamber of Commerce and I am thoroughly looking forward to the huge variety of events we have planned for 2015.” Having graduated with a BSc in Geology in June 2014, Hannah is currently looking to further her experience in the

Energy and Mining sectors as an Exploration Geologist, or in a related Geotechnical role. Hannah added: “After graduating I completed an Internship as a Seismic Processor for WesternGeco of Schlumberger, where I used a variety of geophysical software, working on pioneering new projects for major clients. I have also recently completed work experience with Breedon Aggregates working on a quarry expansion project where I gained experience with LSS software and valuable insight into the quarrying and planning processes.” Vicki said: “Hannah brings with her many valuable skills and is a very welcome and valuable member of the Chamber team and I would highly recommend her. However, it would be terrific to see her in a role that utilises her skills and obvious passion and enthusiasm in her chosen field.”






A recent upturn in the construction industry locally has resulted in increased activity for companies involved in various support services.

Hardies Property & Construction Consultants celebrated 100 Years in business at St John’s Kirk of Perth with a number of Clients and Business colleagues. They are extremely grateful and honoured to have been extended the courtesy of holding their Centenary Celebration in the Kirk to mark this historic occasion.

Binn Group, the country’s leading independent recycling and waste management company, has been working closely with builders and developers to ensure the waste produced on sites across Perthshire is both minimised and segregated at source to help reduce costs, maximise recycling potential and fully comply with legislation.

Gordon Butt commented: “It is a real achievement to celebrate the firm’s 100 years in business and we were delighted that so many guests joined us on the night. In Perth we have been supported by many other firms, organisations, and individuals for which we are extremely grateful.

Different stages of site clearance, site development and construction result in a changing and constant stream of waste, ranging from stone, brick, timber, glass and metal to polythene, plastic, cardboard and soil. “There are different waste materials coming from sites at the various stages of the construction process,” explained Binn Group commercial manager Jim Brown, “and Binn Group has been working with the industry for many years to tailor make a full waste management, handling and recycling service for individual clients. “Growing confidence in the market has seen increased activity in site clearance, redevelopment and new build in the residential, commercial and industrial sectors,” he added. “Binn Group has prepared for – and reacted to – that upturn by investing in new vehicles, plant and equipment to ensure we have the capability, both in terms of vehicles, skips and materials as well as manpower, to provide a raft of waste management services to support the smooth running of the construction industry.”

“Hardies has changed greatly over the years and must be congratulated for all their efforts during the last 100 years. The firm as a whole has survived many challenging years including the two World Wars, several recessions, as well as the numerous highs and lows of the Scottish and British economy. “The founder John Gordon Hardie started in practice as an ‘Ordained Surveyor and Valuator’ at 92 High Street, Dunfermline, in November 1913. He would, I am sure, have been very proud of what we have achieved in both Perth and beyond over the last century. We look forward to continuing to develop the company, to provide property and construction related consultancy services for many years to come.” Hardies Property & Construction Consultants are now one of the largest multi-disciplinary surveying practices in Scotland with a total of 14 offices and employ approximately 100 staff

Mr Brown highlighted issues such as the evolving Waste (Scotland) Regulations and the soon to be introduced legislation creating a cashless system for scrap metal processing as examples of areas where Binn Group can advise and support businesses. “The construction industry is just one sector which has to look at streamlining its waste management protocols and we can help establish the best possible system for them, supported by a tailormade waste management, collection and recycling service.”

Photo – courtesy of Richard Wilkins, Perthshire Advertiser – shows some of Hardies partners and staff that attended the centenary celebration.

NEW YEAR, NEW LOOK FOR RADIO TAY New Year, new me…the phrase on everyone’s lips and Tay FM and Tay AM are embracing this in 2015 with a fresh new look and logos. Reflecting Tay’s bright and contemporary attitude, the new branding reinforces the stations’ passion for great music, entertainment and their pride for the local area.






Members of the Land Rover Experience Scotland team accepting the Five Star Activity Centre Award.

Perthshire attraction receives top award from VisitScotland A visitor attraction which offers people the exhilarating opportunity to drive Land Rovers off-road in the heart of highland Perthshire has received its five star activity centre award from the national tourism organisation. Staff at Land Rover Experience Scotland, at Butterstone Loch, near Dunkeld, accepted the accreditation in recognition of its exceptional standards. VisitScotland’s reputable grading system assesses businesses according to a set of national quality standards, ensuring that they meet essential requirements for cleanliness, safety, security, comfort, sustainability and customer care. The VisitScotland Quality Tourism Advisor who undertook a one hour session at Land Rover Experience Scotland, described it as “superb fun”. The business secured top marks for the appearance of its staff, arrival organisation, equipment and attitude/friendliness of the instructor, amongst other criteria. It also scored highly on the welcome/attitude of staff, environmental awareness and cleanliness. Off-road facilities at Land Rover Experience Scotland include an obstacle/assault course with rutted tracks, steep hills, boulders, slippery slopes and woodland tracks. In addition to this, the company also has access to over 100 miles of wild Highland estate, due to permissions granted by local landowners. Facilities on site include a large reception area, tea and coffee facilities and a small retail shop selling official Land Rover merchandise. There are also two conference rooms which can hold up to 50 people and have views over the loch. Land Rover Experience Scotland is able to offer team building and corporate events catering for teams large or small on or off site.

Tay AM is now Tay 2, offering a brand new schedule… new shows, presenters and talent. Revamped Tay 2 line-up sees Alan Edwards greet listeners in the morning with his breakfast show (6am-10am) while John Leslie now entertains during his daytime slot (1pm-4pm). The ever popular Ally Bally is hosting the new ‘Home Run’ show every drive-time (4pm-7pm) meaning Gina McKie now takes her warm illustrious vocals to the late night (10pm-2am). Saturdays continues to bring the latest football news with ‘Game On’, focusing on the day’s biggest local football matches, while

Managing Director Gordon Wilson (right) accepting the Gold Standard for Independent Financial Advice Award from Jonathan Evans MP.

Carbon is delighted to announce that for the second year in a row, it has won the coveted ‘Gold Standard for Independent Financial Advice’. Managing Director, Gordon Wilson, was presented with the award by Jonathan Evans MP at the House of Commons, in the Churchill Room. To achieve the Gold Standard Award, companies have to complete a rigorous questionnaire designed to assess progress in five pillars – financial strength, capability, service, fair value and trust. On presenting the award, the judges made the following comments about Carbon’s success: “Qualification and experience are leveraged in a way that maximise benefits to clients and improves the efficiency of services overall.” “Access to advisers is exemplary as is going the ‘extra mile’ for clients.” “Refreshing to see such transparency of fees applied.” “Has the true essence of what financial planning is all about.” Carbon’s MD, Gordon Wilson added: “I am extremely proud to accept the Gold Standard Award 2014 on behalf of the whole team at Carbon. It is very pleasing to be recognised for all of the commitment and hard work we put in every day to deliver the best advice and service to our clients.”

broadcasting legend, Tony Blackburn, takes to the airwaves on Sunday afternoon with a brand new show. Tony will be on air between the popular ‘Scotland’s Talk In’ on Sunday mornings and a brand new Country Show, with ex Tay FM presenter Gary Muircroft, in the evening. Tay FM and Tay 2 will be joined by a brand new station, Tay 3, launching on 19 January. This addition will only play latest hits – exciting details will be announced shortly. All stations will be available on the new Tay FM app now available from iTunes or any Android store.




TWO JOURNEYS MERGING INTO ONE BlueSky Experiences is delighted to announce the acquisition of Synchronicity People Solutions. This move brings together two companies equally committed to providing inspiring individual, team building and James England of Bluesky Experiences pictured with Dee Logan of Synchronicity. management development learning solutions, underpinned by their drive to deliver customer service excellence with tailormade, thought provoking programmes designed to meet the specific needs of each valued client. This move to merge Synchronicity People Solutions portfolio of developmental programmes is a natural progression for BlueSky Experiences and has been made easier due to our shared vision of both companies to provide innovative, dynamic and fun individual and team orientated programmes at all levels of our client’s organisations. Customers of both companies will benefit from a wider array of products and services as well as a greater wealth of expertise relating to individual, team and management development, ultimately allowing both companies to offer an even better service in the future. Mrs Dee Logan, Director of Synchronicity People Solutions, is joining BlueSky Experiences and will continue to be the main point of contact for her existing clients until the migration of all administration services is complete, after which all Synchronicity People Solutions business will be conducted via the BlueSky Experiences office. The integration of both companies will take place during the first quarter of 2015 and after this successful incorporation, the combined firm will operate as BlueSky Experiences Ltd.

INTERFACE INNOVATION VOUCHERS PROVIDE SCOTTISH SMES WITH £3M IN FUNDING Trying to get a product or service to market is difficult enough without taking advantage of any help that’s available. So when it comes to undertaking research to get your idea to the next stage, why wouldn’t you turn to Scotland’s world leading academics and tap into the expertise that’s on your doorstep? Funding for this R&D is available to Scottish SMEs in a number of forms, one of the most established being the Scottish Funding Council’s Standard Innovation Vouchers and Follow-on Innovation Vouchers – both of which Interface administers. Interface – The knowledge connection for business – matches organisations across Scotland to the right academic expertise helping to improve products, develop services and in turn increase productivity and profits. Introduced as a pilot in 2009, Innovation Vouchers help businesses to collaborate with academic partners, and are intended to encourage those who haven’t previously collaborated or received previous joint funding. In 2012 SFC (in conjunction with Scottish Enterprise and Highland & Islands Enterprise) introduced the Follow-on Innovation Voucher scheme to encourage further collaborations between businesses and HEIs that had previously worked together and had received funding from either an Innovation Voucher, SEEKIT Feasibility Study or a Business Innovation Grant. Demand for these two funding options has increased exponentially since they were introduced and across the two Voucher schemes more than £3m has been committed to projects.

PREPRESS PROJECTS LTD CELEBRATE Prepress Projects Ltd, a publishing services company based in Perth, has started the new year celebrating not only accreditation as a Living Wage employer but also 10 continuous years of meeting the prestigious Investors in People (IIP) standard. The Living Wage commitment will see everyone working at Prepress Projects, regardless of whether they are permanent employees or third-party contractors and suppliers, receive a minimum hourly wage of £7.85 – significantly higher than the national minimum wage of £6.50. Prepress Projects, which was established in 1990 and now employs 26 staff, joins a growing number of local employers, including SSE, Aviva, myhome and Perth College, in Living Wage accreditation. Helen MacDonald, managing director of Prepress Projects Ltd, said: “We are delighted to be recognised as a Living Wage employer. The start of 2015 also marks our tenth year of continuous Investors in People accreditation. We are proud to acknowledge



that our staff are our greatest asset, and we firmly believe that good corporate social responsibility helps us to provide the best service we can to clients.” She added: “Prepress Projects first received IIP accreditation in January 2005. Since then we have valued the IIP review process in improving many aspects of our organisation. This has almost certainly helped us to win new business and significantly grow the company over the past 10 years.” Staff at Prepress Projects celebrate the company’s accreditation as a Living Wage employer and 10 years of meeting the prestigious IIP standard.



MDG team at the Courier Business Awards 2014 where they sponsored the Business Growth Award.

Perth-based cost management specialists MDG Group are delighted to announce the successful launch of their new telecoms venture. Best known for tackling the ‘Big Six’ energy companies, they have now set their sights on generating savings for their customers on their business telecoms, challenging the common belief that larger providers often provide a better deal. With access to wholesale prices, MDG Group now has more control over what their customers pay for their calls and lines. Lower rates coupled with


fantastic customer service makes switching suppliers a viable option. MDG Group is also in the process of expanding their team this year and are recruiting for a Modern Apprentice. They believe in investing in young talent and are excited to see what their newest employee can bring to the table. They have already recruited two graduates through Adopt an Intern, both of which have become permanent employees after the successful completion of their six month internship.


Everyone at Vector Aerospace was ecstatic to hear that two employees, John Harvey and Kirsty Burns, were recognised at the annual Perthshire Chamber of Commerce Star Awards 2014.

In one of the largest commercial property deals on Tayside in recent months, accountancy firm Henderson Loggie has relocated their head office from Royal Exchange in Panmure Street to the Vision Building in Greenmarket, Dundee.

John (Employee of the Year), an employee for 28 years, has consistently maintained a hard working, John and Kirsty celebrate can-do attitude throughout his career. He was their success. presented with a number of exceptional challenges throughout 2014, not least project managing the introduction of a new composites repair facility (a key enabler to future growth), which was built within budget in a six week timescale.

The firm has been at Royal Exchange since December 1997 following the merger with the Dundee office of KPMG.

Kirsty (Apprentice of the Year), a machine shop apprentice, is bright and passionate about her craft, taking every opportunity to gain new knowledge and skills in machining from the Coordinate Measurement to Surface Grinding. Consistently positive and inquisitive about all aspects of her work, she willingly helps out wherever she can. Her innovative ideas have resulted in improved business performance. These awards, in particular the apprenticeship award, helped to promote Vector Aerospace on a global scale. In the current climate, where apprenticeships are once again a thing of value, it is great to see them gaining the recognition they deserve. The awards were reported in a number of international trade magazines and were also showcased through our own social media, which help to raise awareness of the importance of engineering apprenticeships and,moreover, promoted Perth and Kinross as an attractive place to live and work.

SCOTTISH COMMUNICATIONS GROUP EXPANDS INTO CENTRAL BELT Scottish Communications Group (SCG), whose head office is in Perth, have recently expanded into the Central Belt, by opening an office/ workshop facility in both Edinburgh and Glasgow. SCG offer Security and Communication services throughout Scotland and the North of England, all of which have been traditionally serviced out of Perth and Aberdeen. This expansion has also

The new office is 16,394 sq. ft. in size ensuring there is ample accommodation for the existing team of 96 personnel but has been designed for planned growth up to 125 desks. It also has six meeting rooms with a flexible design, three of which convert into a conference suite accommodating an audience of 80. Henderson Loggie Managing Partner, David Smith, says: “The reason for the move is to fit with our growth aspirations. It’s a modern office with an inspiring design and having everyone on one floor will suit collaborative working between our teams. With a lot of glass in the design providing excellent natural light, it will ensure a welcoming and approachable feel. A big plus is the improved access and parking for our clients compared to our present site and, in addition, with the V & A on its way, there is a gravitational pull for the city centre to move towards the river.” The Vision Building is a former jute mill that has been converted into a hi-spec modern office which operates as a 24/7 base for a number of different businesses, several of which are in the creative industries. created the need to employ new engineers in both cities, and the appointment of a new Group Sales Director, Lindsay Hamilton, to spearhead new sales in the central belt. SCG specialise in the latest IP integrated security technologies, and lists many local authorities, large plc’s and SME business, as their customers. They are also a major supplier to Scottish Police of body worn video technology, and CCTV control room equipment. They recently won a major five year contract to supply and maintain all the security and access control equipment for the construction phase of the new Forth Crossing.




WHAT A FANTASTIC END TO THE YEAR FOR SOMETHING SPECIAL FLOWERS Having relocated their business in September to a newly refurbished shop in Blairgowrie’s Allan street and established their new location as not only a florist, but an attractive shop for gift ideas. They went on to be nominated by their bridal customers for one of the top industry recognised VOWS Awards. They duly won this prestigious award for the second time in three years with the glittering awards ceremony held at the Hilton Glasgow in front of 650 of their fellow wedding suppliers. Now as they head into the spring they have entered Morna into the qualifying heats for entry to the word famous RHS Chelsea Flowers show Florist of the Year. The last three years have seen Morna look after the day to day routine and weddings on the home front, as Paula and Jillian have both won through to the finals and come home from London with Gold medals. Paula and Jillian have both stepped aside to allow Morna a chance for glory and she will compete against the best in Scotland this March, with a trip to Chelsea the prize as she attempts to emulate her colleagues with her own quest for GOLD. “It is a fantastic experience for all involved and we will be there to support Morna who is an incredibly talented florist who we know will do us proud” says Stephen Paige who runs the business with his wife Jillian.

INCREASE IN DEMAND FOR WINTER TYRES Rapid Tyre Services have seen an increase in the demand for winter tyres during the last year. With skidding causing 48% of accidents during the winter months, more and more people are choosing to make the switch. Winter tyres are not just for Christmas! When temperatures drop below 7°C the tread compound on standard tyres starts to harden causing them to lose grip. The tread compound in winter tyres heats up at a lower rolling temperature and they contain a larger percentage of natural rubber creating more grip in the colder weather. They have wider treads which allows them to provide more traction on snow and ice, providing a far superior grip than standard tyres. They have deeper, thicker treads which also assist in preventing aquaplaning. This is paramount when considering that accidents caused by wet road conditions during winter increases by 267%, according to the Department of Transport Road Accident Statistics. Waiting for the first snowfall before switching is often too late. With temperatures often remaining in single figures from October till March there is a growing recognition amongst drivers for the importance in changing tyres. Braking distances are also reduced by up to 20% resulting in a safer drive all round. Christmas may be over but winter is here to stay. Rapid Tyre Services are dedicated to providing excellent customer service. They offer a mobile tyre fitting service meaning they will come to you, making switching tyres even easier.

EXPANDING T’GO IN 2015 T’Go Creative’s new Designer Graham Ferguson.

Perth based T’Go Creative – Graphic Designers, Website Designers and Printers, are delighted to announce the appointment of a new graphic designer to the team. Graham Ferguson, who was previously with Perth College Marketing Department, is a welcome addition. Company Director, Gary Paterson commented:

“The business grew quickly in 2014 and it we were unable to cope with the demand. We stopped taking on new clients and expansion was the only vision we had. Graham’s design capabilities, coupled



with his experience of printing and finishing, will allow us to produce work faster yet maintain the same standard of work the business has built a reputation for.” Continuing on the theme of expansion, T’Go Creative extended the studio in November of 2014 to accommodate a new class leading digital print press allowing more work to be produced in-house at fast turnaround times. Gary added: “The new digital print press allows us to produce a huge range of work in-house at near Litho Quality. The machine will be used primarily for, although not limited to, printing promotional leaflets, business cards, company stationary, labels, flyers and posters. The ability to produce jobs quickly for clients is a requirement in today’s fast paced industry.” Later in 2015 Gary plans to introduce another new member to the team in the form of a website designer, as this the fastest growing part of T’Go Creative.


Est. 1984

Working with you - for you

01738 632 561

hr business support and recruitment specialists

Working with you - for you

with compliments Fairways Recruitment (Scotland) Limited Balmoral Suite, Royal British House, Leonard Street, Perth PH2 8HA

t • 01738 632561 f • 01738 639086 e • w • Registered in Scotland No: SC195669 VAT Registration No: 502 9493 48

HR Business Support Services



nsuring organisations remain legally compliant with their HR and employment responsibilities, we provide practical cost effective help and support to SME's to improve organisational performance and productivity.


ur skilled Consultants have the perfect cost effective recruitment solutions for your business as we supply organisations across all industries with high quality staffing solutions for Permanent, Temporary and Contract staff recruitment.

Working with you - for you, we

Working with you - for you, we

Deal with and resolve complex Discipline and Absence Management issues

Offer Competitive rates and added value services to suit your needs

Prepare Contracts of Employment, Employee Handbooks & Settlement Agreements

Provide qualified practitioners to conduct accredited Psychometric Profiling

Provide expert, reliable Employment Law Advice and cost effective Solutions

Prepare accurate Job Descriptions and Specifications for clients

Provide proactive HR Consultancy and Support

Provide Recruitment and Retention experts to help and support you

Provide Learning & Development Programs

Help Candidates make the right choices and career moves ensuring that organisations get the right person for the right role

and much, much more ….

and much, much more ….

Fairways is an approved supplier with Perth & Kinross Council to provide HR consultancy support services to local businesses in Perth and Kinross. Fairways are Platinum Members of Perthshire Chambers of Commerce.

of contact for all our HR, employment “law,Oneandpoint general or otherwise business queries.

HMP Perth having been using Fairways since “2001, have always found them able to provide

Extremely knowledgeable, very approachable and very prompt to reply to any question raised be it by phone call or detailed email. My fellow directors and I would have no hesitation to recommend Fairways HR and will continue to have Fairways as part of our "team".

a reliable, efficient and prompt response to any requests for staff. The staff are very knowledgeable and professional, and I would have no hesitation in recommending Fairways to any potential client. HMP Perth looks forward to continuing a successful partnership with Fairways.

Stephen Allardyce, Allardyce Healthcare

HMP Perth

Recruitment Roles

Follow for HR News

Business Connections and Professional Recruitment



Platinum Partners


erthshire Chamber of Commerce is hugely grateful to the on-going support offered by their raft of committed Sponsor Partners.

The backing of key Platinum, Gold and Silver Partners has allowed the Chamber to function on a level otherwise unachievable. Their input guarantees an enhanced service for all our members in terms of the range of events, quality of service and dedicated support. PCC Chief Executive, Vicki Unite, explained the importance of these Partnerships and what they bring to the Chamber, as well as the benefits for those businesses signing up to a Partnership package. “The role of the Chamber is to support local businesses and the extent of that support would be severely restricted were it not for our generous Platinum, Gold and Silver Partners, working in addition to the support of our membership as a whole,” she said. “We introduced these tiered packages in response to the recession where we needed to make our sponsorship opportunities more accessible – particularly taking into account a huge percentage of Perthshire businesses are micro-businesses. “By creating these packages, which provide a core of common benefits – but have the ability to be fully tailored to the Partners’ requirements – we are able to offer a level of service that is closely aligned to the businesses’ marketing and promotional activities and overall objectives,” explained Vicki. “The support that we receive from our Partners also allows us to subsidise our costs and reduce fee increases while continuously growing our service offering and support for members.”

Gold Partners

Vicki explained that the benefits package was not all one way and stressed that Sponsor Partners could capitalise on both raised profiles and on-going publicity through their year-long relationship, increasing their standing in the local business community. “Our Sponsor Partners are all businesses that are well established in Perth and Kinross and want to support the rest of the business community in the area – especially our wealth of SMEs and business start-ups,” said Vicki. “They are putting something back into the local business sector and we are extremely grateful for their foresight and generosity,” she added. “Perthshire Chamber of Commerce punches well above its weight and that is due in no small measure to our Partners. The level and breadth of service we deliver would be much reduced without their backing.”

Silver Partners

Vicki is happy to discuss Sponsor Partner packages with both existing and potential supporters at any time. “It really is a partnership and all our Platinum, Gold and Silver partners deserve the grateful thanks of the Board, staff and membership of the Chamber.” KEEPSAFE Storage Centres



offer a wide range of self storage solutions for home GET 2ND and business MONTH customers alike BUY 1ST MONTH

* 1st 2 months only



T: 01738 580077 •


T: 01382 827746 •

People Finders Recruitment = Right Person = Right Culture and behaviours


= People Finders Solutions


01738 474 274


Welcome to People Finders Recruitment


We recognise micro and small businesses need to have a tight control on their budgets and costs and the decision to recruit does not come lightly. With rising job advertising costs, recruitment agency fees and the ever increasing job boards to select from, the recruitment cycle and costs continue to grow upwards.


Our Mission: is to provide ethical and cost effective advertising and resourcing solutions for employers. We strive to exceed the expectations of employers, candidates and our team.

Why us?

• • • • •

Almost 40 years recruitment industry experience Respect for assignment deadlines Continually seek to provide innovative solutions for our clients Specialist consultants across all markets and disciplines Customer focus is our mantra

Recruiting Talented People with the RIGHT:

• •

Qualifications Culture

Skill Set














plus VAT


plus VAT


plus VAT

PEOPLE FINDERS RECRUITMENT GET IN TOUCH Tel: 01738 474 274 or visit us at: Balmoral Suite, Leonard Street, Perth PH2 8HA Email us at: (Job ads contact) (General contact)


plus VAT

Low Cost : Hi gh Value Recruit ment Solutions




ooking back at the 2014 market is a useful benchmark against what may happen this year. It was exciting in many ways with The Ryder Cup and The Commonwealth Games but the Referendum was a key focus for the property industry. Uncertainty equals inactivity so it was no surprise that after an unsettled few months the market stabilised and indeed the PSPC recorded their highest sales for the year in November. It is anticipated that the volume of transactions will increase this year and values should remain stable with some possibility of growth particularly in a typical family house.


Dalreoch, Dunning 01764 684 600 Open 8.30 -5pm (Mon-Fri) 10 -1pm (Sat)

Some uncertainty remains (particularly for higher value properties) over the introduction on 1st April of the Land and Buildings Transaction Tax (LBTT). A progressive tax seems fairer but Scotland could be disadvantaged due to significant differences from the rest of the UK following George Osborne’s well-timed Stamp Duty Land Tax (SDLT) changes in the Autumn statement. The Scottish rates may not however be set in stone and we wait to see if the supposedly fiscal neutral policy is amended now that Mr Osborne has left a smaller hole in the finances to fill. The Scottish Government (within their five year review) have also boosted confidence by endorsing independent Home Reports as having “a positive impact for buyers and sellers”. So we can look forward with confidence in 2015 that property remains a sound investment and that Home Reports continue to provide a key role in retaining buyer confidence.

19 Marshall Place, Perth PH2 8AG

(01738) 441144

Award-winning customer service:

Provided by Greg Davidson, Graham and Sibbald Email: Tel: 01738 445 733 Website:

Established in 1875

Greg Davidson, Graham and Sibbald



Investments and income arising from them can fall in value and you may lose some or all of the amount you have invested. Members of the London Stock Exchange Authorised and Regulated by the Financial Conduct Authority Redmayne-Bentley LLP is a Limited Liability Partnership Registered in England and Wales No: OC344361 Registered Office: 9 Bond Court, Leeds LS1 2JZ. VAT No: GB 165 8810 81



COMMAND-AND-CONTROL VS A COACHING APPROACH “Do it this way” “Because I say so” This is the Command-and-Control style of management, familiar to army officers, parents and many managers. It’s effective in a crisis or with straightforward tasks. It works well when your main objective is immediate compliance. It’s also often useful with new recruits. Not so useful for complex tasks, developing staff, getting their ownership, or encouraging them to use their initiative. With over 25 years of industry experience, Keepsafe Storage Centres has more experience in solving business storage issues than any other company in the area. Streamline your office, de-clutter and make better use of your space, or store archived documentation securely at easily accessible premises located in both Perth and Dundee.

“What are you trying to achieve?” “What solutions can you think of?” “What would be the consequences of doing that?”

Anne Smith, managing director of Keepsafe Storage Centre commented: “If you are out-growing your current office premises, selfstorage can provide a simple and cost effective solution that will help you and your business grow while keeping overheads low. We’ve been supporting businesses all over Tayside for over 25 years with a range of options that are accessible 24-hoursa-day and completely secure.”

These are examples of using a Coaching approach. If you want to develop your staff, and you have time to have a coaching conversation with them, then they will show more motivation and initiative. When you consistently use this style, staff eventually stop coming to you to solve all their problems and start proposing solutions themselves.

Rowan Consultancy’s ILM-Development training programme “Manager as Coach” runs in Perth on Tuesday 3rd March. You will learn a simple coaching model and practise using it on each other, so that you go away able to use a coaching approach with your subordinates, ultimately freeing up your time to be more strategic and less operational.

Secure Dry Accessible Off Site Archiving and Storage for Businesses Friarton Road, PERTH 01738 580 077 Camperdown, DUNDEE 01382 827 746 Claypotts, DUNDEE 01382 736 762

Provided by Rachel Weiss, ICF Credentialed Coach Senior Partner, Rowan Consultancy Website:

Rachel Weiss, Senior Partner, Rowan Consultancy

Tannenbaum-Schmidt Continuum of Leadership, image from

The Institute for Leadership and Management (ILM) says a coaching approach “uses one-to-one conversations and guided questioning to unlock inner potential. It helps managers deal with change and find solutions to problems using their own resources. It’s an effective way of creating a high-performance culture.”




SUPPORTING STUDENTS THROUGH SCHOLARSHIPS Charitable business people raised around £2,000 at Perthshire Chamber of Commerce Business Star Awards 2014 in order to help launch a new Chamber Scholarship at Perth College UHI. InCommerce hears about the opportunities for businesses to help create new opportunities for students by getting involved in this exciting scholarship programme.


erth College UHI scholarship programme was launched in September 2008 to support some of our most talented students to thrive and reach their full potential. The scholarship scheme, managed by the Perth College UHI Development Trust, provides thousands of pounds of support each year, with over 30 Scholarships awarded in the current academic year. Awards of up to £2000 per year are given to successful students to support them in their studies. Scholarships can also include additional training and invaluable work experience; giving students a unique opportunity to develop work based skills and improves their career prospects. We would like to see the scholarship scheme continue to grow so that we can support more students and help businesses develop a highly skilled workforce for the future and achieve greater success.




The awards are open to any Perth College UHI student who is enrolled on a full time course. They are given to enthusiastic and hardworking students who have a passion to succeed and are committed to their studies. Students who are awarded a scholarship are ambassadors for Perth College UHI in the community, reflecting the excellent teaching and learning experience they gain from being a student at the College. Awards are also available to students who are experiencing challenging financial circumstances and would benefit from a little extra help. There are, of course, fantastic benefits for our scholarship students. In addition to the financial support, for many students the greatest benefit is to gain valuable work experience and have the opportunity to see what it would be like in a real work environment. The benefactor awarding the scholarship, is often an expert in the student’s chosen field of study, and can mentor them and pass on a wealth of experience. This opportunity gives students a foot in the door to an organisation and the possibility of employment at the end of their studies. Some scholarships offer unique opportunities which students would normally only be able to dream of and this greatly enhances their CV. However, when asked, the majority of scholarship students say that the confidence they gained through work experience and mentoring was the most valuable aspect. The scholarship programme is also a great opportunity for Perth College UHI to work in partnership with local businesses. By taking part in the scheme, our partners have more diverse opportunities to promote their businesses. Each company offering a scholarship will be promoted on our website and in our scholarship brochure to highlight the partnership and enhance their company’s reputation. By helping students, they are investing in Scotland’s economic future and building a highly skilled workforce for their industry in the future. Businesses also have the chance to recruit graduates to meet their operational needs, evident by the number of scholarship students who are employed by their benefactors after graduating. Having a student in the workplace can bring fresh insight to a business’s operation and planning. At Perth College UHI, we are continually trying to build stronger relationships with industry and this partnership gives organisations the chance to work more closely with us and our students in a variety of ways. Some benefactors contribute by speaking to students about their business or career, while others hold masterclasses in their field of expertise.

the benefactors who will award the most talented and promising student. In November we hold a scholarship lunch to celebrate the achievements of the successful students and to thank the benefactors for their generous support. Scholarships start from £250 and can be up to £2000, however most awards are for £1000. These funds are given to the students in three instalments and can be used for equipment or course materials if required. In some cases the students use the funds to travel to their work experience placement. This is a fantastic programme for all concerned. Students benefit from a financial boost, valuable work experience and an enhanced CV. Benefactors can develop their workforce, recruit new staff and promote their organisation and for Perth College UHI, we can create better links with industry and increase opportunities for our students. We are continually looking to attract new scholarships for all areas of the curriculum and would welcome the opportunity to speak with anyone wishing to hear more about the scheme. For further information on the scholarship programme please contact Fiona Leslie at or call 01738 877215

For Perth College UHI, it means we can offer better opportunities to our students who are at the heart of everything we do. It helps us prepare students for a real working environment and gives the students the encouragement to go on to achieve more.

How does it work? Each year once the scholarship has been confirmed, Perth College UHI promotes the awards to their students. The applications are then shortlisted and interviewed by



COACH FRIENDLY STATUS FOR PERTH Perth & Kinross Council are pursuing Coach Friendly Status for Perth City as part of their commitment to the Tourism sector. Coach Friendly Status is awarded to destinations that show clear commitment to understanding the requirements of the coach, its passengers and driver. The award raises the profile of the destination to the wider coach tourism industry both nationally and overseas boosting the economic potential of the City. PKC are working with the Confederation of Passenger Transport UK – Scotland to raise the profile of Perth City to coach operators and extend their stay in Perth City Centre. Achieving Coach Friendly Status is one outcome of the Perthshire Tourism Partnerships Tourism Strategy & Action Plan. The Great Britain Tourism Survey for visitors to Scotland who used an ‘Organised Coach Tour’ as their

mode of transport between 2008 -2011 demonstrated that there were 362,000 trips, 1.5 million nights and spend of £96m per annum between 2008-2011. This stable performance was attributed to the growth in the staycation market and the demographic having more stable incomes. The Perthshire Tourism Partnership Travel Trade Subgroup are attending Visit Scotland Expo 2015 in Aberdeen with the aim of launching Coach Friendly Status at this event. h t t p : / / w w w. v i s i t s c o t l a n d . o r g / w h a t _ we _ d o / partnership_initiatives/area_tourism_partnerships/ perthshire.aspx

WORLD HOST RECOGNISED DESTINATION STATUS Perth & Kinross Council are working towards achieving World Host Recognised Destination Status and will be hosting a programme of World Host Customer Service Training throughout 2015. Perth & Kinross are one of ten destinations taking part in the World Host Regional Destination Project delivered by People 1st, a two year project with completion date of September 2016. The World Host Regional Destination Project delivers subsidised places Scotland-wide As the new national standard for retail, this training the fundamental framework to base customer service on. The course helps delegates develop invaluable skills and techniques to service professionalism. Businesses gain an understanding of the value of retail to the UK; the importance of excellent customer service; effective communication skills; how to help businesses gain a competitive edge and much more.


Businesses can achieve World Host recognition by training 50% of their frontline staff. The course can be funded, subject to eligibility using the ILA Scotland scheme. Skills Development Scotland also offer funding opportunities for those not registered with ILA.

For more information visit Councillor John Kellas, Convener of the Enterprise and Infrastructure Committee said: “Good customer service is a skill, it is something that needs to be worked at and continually developed. When visitors see that businesses are investing in their customer service they will feel assured that they are going to be treated with respect and courtesy. In this tough financial climate, businesses that can be seen to go the extra mile – particularly independent businesses - will have a far greater chance developing their reputation as a company that care about their customers and will be more likely to see them return or tell their friends.” Michael White, owner of the Willows Coffee Shop in Perth and some of his staff have attended the training previously. Michael said: “I found the World Host Training to be very informative and delivered in a way that makes it easy to learn more about customer service For more information on World Host Customer Service Training in your area contact Suzanne Cumiskey, Regeneration Project Officer, Perth & Kinross Council on 01738 475731 or email

w w w. pk b em


YEAR OF FOOD AND DRINK 2015 Year of Food and Drink Scotland 2015 is a Scottish Government initiative led in partnership by EventScotland, VisitScotland and Scotland Food & Drink. The aim of Year of Food and Drink 2015 is to spotlight, celebrate and promote Scotland’s natural larder and quality produce to visitors and develop Scotland’s reputation as a Land of Food and Drink. Food and drink is an important part of Scottish cultural identity and heritage and is a key strength in promoting Scotland as a holiday destination. 49% of people visiting Scotland want to try local food and two-thirds of Scotland’s visitors think that quality food is an important factor when deciding where to go on holiday. The main objectives Year of Food and Drink 2015 are

• • • • •

To increase contribution to the overall value of the sector from tourism and events To sustain and build upon the momentum generated by Homecoming Scotland 2014 in further developing Scotland’s reputation as a Land of Food and Drink To increase use and promotion of Scottish produce across the tourism and events industry To increase level of satisfaction with food and drink amongst visitors to Scotland To increase level of satisfaction with food and drink amongst event attendees

Perthshire is ready to make the most of this year-long celebration with a number of food events. The region is famed for its delicious seasonal larder and its variety of high quality, independent food and drink producers. Visitors to the area this year will be spoilt for choice by an array of foodie experiences to choose from and events throughout the year focusing on the local produce on offer. The Tummel and Tay Festival returns in May celebrating the food, drink and culture of Highland Perthshire, last year’s programme centred on whisky and included a food fair, music sessions, theatre, and photography exhibition

The Solas Festival takes place in June. This familyfriendly, mid-summer arts festival mixes music, theatre, debate, literature and much more. Food and drink plays a big part in the festival, and the emphasis is on local produce, some of it even grown in the nearby fields The Scone Palace Chilli Festival takes place in September. The weekend event brings together chilli goods from around the UK. Look out for chilli-flavoured chocolates, jams and preserves alongside a selection of home-grown chilli plants from the Palace’s own garden. Chilli beer has even featured in previous years http:// Perth’s Farmers Market is a regular fixture in the city’s events calendar, with its popularity such that the first Farmers Market Food Festival took place in October 2014. The Food Festival returns again this year, filling the city centre with some of the finest suppliers and retailers from the local area, and throwing the spotlight on Perthshire’s abundant natural larder, from game to soft fruits and everything in between www. While more foodie events will be added to the calendar, visitors and local communities looking to explore the local area can follow Scotland’s Chocolate Trail around many of the specialist chocolatiers that are based in Perthshire itineraries/food-drink/chocolate-trail. Whisky, craft beer, even gin made with local botanicals, are all made Perthshire. Seven whisky distilleries have their home here, including the newest and smallest distillery in Scotland, Strathearn, and Glenturret, which is reputed to be the oldest. Many distilleries and breweries offer tours to visitors and with so much to see and do, visitors are sure to keep returning to Perthshire during the Year of Food and Drink.

A link to the Year of Food and Drink business toolkit is here: business_support/advice_materials/toolkits/year_ of_food_and_drink_2015.aspx Contact Officer Suzanne Cumiskey 01738 475731 and




id you know Perth Airport is the most popular general aviation airport in Scotland? With its central geographic location and its three runways – one of which is grass – it is unique in Scotland. What is also different about Perth Airport is that it is a real community with big and small players, commercial and voluntary, all working together to provide something special in Perth. The airport is owned by Morris Leslie Group who bought the site in 1997 and it’s been growing ever since. The business park started with two businesses employing 37 people and now has 46 commercial tenants employing over 350. Investment over the years has created 60 private residential homes, workshops and serviced offices. Public accommodation welcomes students, contractors and visitors alike with the 40 room Skylodge Hotel, 11 room accommodation block and 14 studio apartments. There will be even more to attract visitors when 50 holiday log cabins are completed. The airport itself attracts private pilots from the local area and around the world and it all has to work safely and smoothly. The airport engineering operations are run by ACS Aviation (ACS) which is also responsible for the friendly tower service, the fuel and fire service. The main hangar (Hangar 1) has for many years been home to the Scottish Aero Club (SAC), the oldest and largest flying club in Scotland, and at present houses about 85 varied private aircraft – including no fewer than three replica Spitfires and the big red Virgin balloon. The Club has over 180 pilot members (many aircraft are either shared or syndicated) as well as nearly 100 additional associate members. There is a well-appointed clubroom, with adjoining offices and briefing rooms. Two independent flight training organisations are closely associated with the SAC, providing instruction on flexwing and fixed-wing microlights (The Scottish Microlight Flight Centre, or SMFC) and gyrocopters (The Gyrocopter Experience). Helicopter training is provided by Kingsfield Helicopters and ACS offers both private and commercial pilot training. Go to for full details. “Take Off”, a new charitable trust established in 2012 with the aim of encouraging personal development through learning to fly has already put 16 selected local youngsters on their first steps on the flying ladder, with many already flying solo and one a very proud licence holder at only 18 years old. A unique partnership between ACS Aviation and Air Service Training (AST) at Perth Airport has produced the only structured modular course in Scotland for commercial flight training with engineering and pilot training on the same site.



A training hangar – filled with complete aircraft and large and small aircraft sections as well as fully equipped training rooms – is home to AST which has an 83 year history and has been resident in Perth since 1960. Since 1996 it has been a wholly owned subsidiary of Perth College UHI allowing them to jointly develop internationally popular aircraft engineering awards up to degree level. As a successful engineering training and consultancy company it generates economic value for Perth through its operations and by attracting students who are supported by their government or large corporations to live and study in Perth. The location of the training facilities at an active airport is a big draw to students who can feel even more part of the community living on the airport site. Perth Airport also houses the headquarters of the wellknown Scotland’s Charity Air Ambulance (SCAA). Their distinctive helicopter has now been called out around 500 times to save lives in Perthshire and across Scotland. The charity also operates a 4x4 Rapid Response Vehicle which responds to local car accidents and emergencies. While being part of the emergency network across Scotland, SCAA helps to make the Airport a safer place by having expert professionals able to assist with airfield incidents and adding depth and experience to the overall flight safety structure. But the benefit is two way, as the other organisations at the airport are keen fundraisers and volunteers contributing to SCAA’s success. If you’d like to visit the airport, go to

Additional notes AST: In 2010 alone it was estimated that the operation and students contributed up to £1.5 million to the economy of Perth. Since then AST has grown further, both through its consultancy operations abroad and by attracting large contracts of student training to Perth. “Take Off”, for 8 young people to have 10 hours of dual flight training. It is part funded by PKC with the rest being raised by SAC through sponsorship. Current sponsors include Vector Aerospace, Scottish Microlight Flight Centre, Bond Offshore Helicopters, Pooleys Flight Equipment and Weave Digital. All four Perth Schools are included in the scheme. Perth Airport has become accustomed to welcoming high profile figures such as the Queen, President George Bush, and Prince Andrew.


GET READY FOR SEASON 2015 2014 was a significant year for Scottish Tourism with a number of key events taking place across the country. 2015 promises to be just as exciting with the recent launch of “2015 – Year of Food and Drink” and the 144th Open Championship taking place at St Andrews.

11 Dunira Street Comrie Perthshire PH6 2LJ T : 01764 670899

As the spring and summer seasons approach, tourism business and specifically accommodation providers, are legally required to ensure that gas equipment is professionally maintained and certified on an annual basis. The off-peak season can take its toll on facilities and equipment, winter accidents and mishaps can occur, but it is essential that facilities operate legally and efficiently to ensure guests’ safety and to deliver a high level of customer service on arrival and during their stay.

Your business is amazing… … isn’t it a shame no-one can see it here? InCommerce is read by business owners and decision makers … people who buy all kinds of services … if you’re not in here they won’t be contacting you!

Many manufacturers insist on servicing of their equipment by accredited engineers on an annual basis to ensure that the manufacturer’s warranties are maintained and kept valid. With many warranties now providing extended cover directly from the manufacturer, the investment in ensuring regular servicing of equipment by qualified local engineers is essential and is also a commercially sensible decision. Chas Stewart Plumbing and Heating Engineers has been established since 1978 and operates throughout Perthshire, Kinross, Fife and the Central Belt. Engineers are; qualified to undertake Gas, Oil, LPG and Solar work; are Gas Safe and OFTEC registered and accredited to undertake LPG work and work on commercial catering equipment. The firm is also a Worcester Bosh Accredited Installer and an accredited Government Green Deal Installer. Provided by Steve Stewart, Chas Stewart Plumbing & Heating Engineers, Email: Tel: 01738 627701 Web:

It’s too late for this issue but there’s always next time Call our Advertising Team on 0141 222 2202

Steve Stewart, Chas Stewart Plumbing & Heating Engineers

dtech designers

& publishers




RESEARCH VITAL TO OUR FOOD AND DRINK SUCCESS 2015 is Scotland’s Year of Food and Drink with Perthshire’s wealth of large and artisan producers playing their part in showcasing the finest fare to both home and overseas customers. And working equally hard behind the scene is the research team at James Hutton Institute – helping to fuel the success of our producers. Mark Sinclair, Director of Corporate Services, tells InCommerce more.


cotland prides itself as a nation of food and drink and, despite being small on a global scale, we punch well above our weight at the industrial and research levels. Recent figures from Scotland Food and Drink, a not-for-profit organisation created to guide food and drink companies of all sizes towards increased profitability, reported that over the period 2007-2012 food and drink has proved to be one of the country’s strongest exports achieving a 52% increase. From the very heart of Scotland, scientists at the James Hutton Institute conduct research that address major global challenges – in essence, how to feed a growing



world population and make the most of available resources without ruining the planet. A key strand of James Hutton Institute’s research underpins Scotland’s highly successful food and drink industry, whether they are big corporations or small, independent businesses. Take whisky, for example. Scotland’s iconic drink accounts for a large part of the increase in food and drink exports. Current data from the Scotch Whisky Association shows overseas sales of £4.3bn, which represents about 85% of Scottish food and drink exports and nearly a quarter of the British total. It is clear that whisky is not just delicious and


You might not “have heard of our scientists but we are sure you have heard of many of the products we have helped develop

You might not have heard of our scientists but we are sure you have heard of many of the products we have helped develop. For instance, Iconic brand Ribena only uses blackcurrants bred at the James Hutton Institute, and the leading organic potato variety in the UK was also bred by our researchers in collaboration with industry partners. good for you in measured doses, (or should that be gills), but a cornerstone of the Scottish economy. Underpinning whisky production is barley, and the quality of the crop and the reliability of supply to the local industry is crucial. Barley has a long history of use by humans. Indeed, it formed a major part of the Roman gladiators’ diet and contemporary accounts of gladiator life sometimes refer to the warriors as hordearii – literally, “barley men”. Our very own hordearii are battling at the frontiers of science to ensure the Scotch whisky industry’s supply of barley is not only sustainable, but offers higher yield and quality. And to further establish Scotland’s leading position in the research of the world’s 4th most economically important cereal, the James Hutton Institute is currently promoting the development of a world barley centre in Dundee. Another great example comes from our breeding and research programmes on potatoes and soft fruit, known throughout the world. Around 50% of blackcurrants and around 15% of the raspberries grown worldwide are varieties bred at the James Hutton Institute, and our potato varieties account for approximately 5% of the UK seed potato production.

Such household names as the Glen series of raspberries, the Ben series of blackcurrants and the Loch Ness and Loch Tay blackberry varieties can also trace their origins to the James Hutton Institute in Dundee. The customer base of our commercial affiliates ranges from local companies such as Angus Soft Fruits and Taypack to multinationals including PepsiCo, LR Suntory and Greenvale AP. Underpinning the breeding programmes at the institute is a significant and wide-ranging research platform in plant genetics and diseases, with the aim of breeding varieties with resistance to pests and diseases and superior quality attributes. We have developed molecular techniques for increased efficiency of breeding which have had a major impact on the progress in the production of new varieties. So, next time you are about to enjoy a tasty punnet of raspberries, or a glass of whisky (or blackcurrant juice), or a bag of crisps, spare a thought for the Scottish scientists that are busy at work not just breeding the crop varieties we’ve come to love and enjoy the most, but also trying to solve a global challenge – how to create a safe, affordable, sustainable, economically sound and socially acceptable food future for everyone.





Iain and Debbie Hutchison of Merlin ERD pictured with Event Sponsor George Stubbs and Chamber Presidnet Mike McDiarmid after receiving the PERTHSHIRE BUSINESS OF THE YEAR AWARD for 2014.


lobal oil and gas well drilling engineers Merlin ERD have shown they’re a wizard at what they do by lifting the title of Perthshire’s Business of the Year 2014.

The popular winner, based at Cherrybank, Perth, claimed the prestigious Perthshire Chamber of Commerce’s top business title at a glittering Star Awards ceremony in Crieff on Friday. Managing Director Iain Hutchison and delighted staff from the seven-year-old business celebrated after securing both the Business Growth and Exporting category trophies – and then going on to claim the overall trophy and title. Over 300 guests – including Scotland’s newly installed Deputy First Minister John Swinney MSP – heard how Merlin ERD captured the judges’ vote for its “excellence and expertise in every aspect of its business”.



Chamber President Mike McDiarmid said the leading Extended Reach Drilling company, which employs around 35 people, had demonstrated impressive increases in terms of turnover, market share and profitability. “The company is earning an enviable reputation across the globe for the impressive delivery of outstanding services and expertise,” he said. “It is an industry leader in its field and uniquely based in Perth – outwith the more recognised oil and gas sector hubs. “Merlin ERD impressed us for both its current operations and its future growth aspirations,” he added. “This company is the absolute embodiment of a Business Star. It is an outstanding company run by exceptional people and I’m sure it will continue to represent us well as one of the flagships for business in Perthshire.” Pictures by Graeme Hart. Copyright Perthshire Picture Agency.


A thrilled Iain Hutchison said the overall title and individual category awards proved the “perfect” ending to what has been a “magical” year for Merlin, having attained a coveted Queen’s Award For Enterprise in the spring. “Our business is all about our people and this award belongs to everyone at Merlin,” he said. “The staff have worked so hard to bring the company to where it is today and I am immensely proud of everyone that made this Business Of The Year title possible.” Iain said that the award was particularly pleasing as it represented the endorsement of his business peers in Perthshire.

APPRENTICE OF THE YEAR AWARD presented by Heather McDonald of Perth UHI to WINNER Kirsty Burns from Vector Aerospace.

“To be judged the best in the business by the area’s leading business organisation and come out top among so many strong contenders is just wonderful,” he said. “I always believed Perth was a special place to base Merlin’s special business and I’m so proud and pleased that the local business community recognises our

APPRENTICE OF THE YEAR AWARD presented by Heather McDonald of Perth UHI to HIGHLY COMMENDED Conor Nisbit of Kilmac Construction.

achievements and supports us in everything we do,” he said. “Perthshire Chamber of Commerce Business of the Year 2014 is a title we will wear with immense pride.” EMPLOYEE OF THE YEAR AWARD presented by Derek Petterson of McLeod Glaziers to WINNER John Harvey from Vector Aerospace.

Mike McDiarmid also presented an “Outstanding Achievement Award” to St Johnstone Chairman Steve Brown and manager Tommy Wright in recognition of the football club’s towering triumph in lifting the Scottish Cup earlier this year and rewarding the years of economic spin-off the club generates for the local community. In a year when sport dominated the events calendar, five outstanding Perthshire sportsmen and women were awarded the first-ever Chamber “Sporting Achievement Awards” in a profile of the year’s events by Perthshire Advertiser sports editor Gordon Bannerman. These went to golfer Bradley Neil, curler Eve Muirhead, track athlete Eilidh Child, swimmer Stephen Milne and trainer and jockey duo Lucinda Russell and Peter Scudamore.

EMPLOYEE OF THE YEAR AWARD presented by Derek Petterson of McLeod Glaziers to HIGHLY COMMENDED Mhairi Frame from Perth Autism Support.




MOST PROMISING NEW BUSINESS AWARD presented by Andrew Burnett of Enterprise & Business Gateway to WINNER David Lang from Strathearn Distillery.

COMMITMENT TO THE COMMUNITY AWARD presented by Tony Green of RBS to WINNER James Alexander of CheckIN Works.

Chamber Chief Executive Vicki Unite reflected on “an amazing evening”. “It was a fantastic event,” she said, “and so great to see the very best in local business being applauded by their peers and rewarded by the business sector for their outstanding work.

EXCELLENCE IN CUSTOMER SERVICE AWARD presented by Mark Sheriffs of Graham Environmental to WINNER James England from Bluesky Experience.

“We know from experience that there can be a real business benefit for winners – and finalists – and that is the underlying purpose of the Star Awards. It’s a privilege to be able to showcase them at Perthshire’s leading business awards ceremony and witness their success and genuine support and from the local business community.” George Stubbs of GS Group (Main Sponsor of the event) said on the night: “In comparison to other regions in Scotland and the size of our business community we punch way above our weight when it comes to this event. It is the best awards dinner – illustrated by the commitment made by all our businesses who have entered the awards.” This year’s premier business awards event was held at Crieff Hydro Hotel and was hosted by journalist Maureen Young and presenter Gary Robinson. Chelsea Flower Show medal winners Something Special Flowers from Blairgowrie provided the stunning centre pieces. Entertainment was provided by local band Lost In Music.

EXCELLENCE IN BUSINESS INNOVATION AWARD presented by Louise MacGregor of Binn Group to WINNER Paul Stone of Blackhills Specialist Dental Clinic.



In addition to the overall Business Of The Year title and sporting achievement awards, 13 category Star Awards and two Highly Commended certificates were presented.


EXCELLENCE IN TOURISM AND LEISURE AWARD presented by Ian Collins Bank of Scotland to WINNER Sam Morshead of Perth Racecourse.

CONTRIBUTION TO SUSTAINABILTY AWARD presented by Steve Stewart of Stagecoach to WINNER Allan MacGregor of The Binn Group.

CONTRIBUTION TO SUSTAINABILTY AWARD presented by Steve Stewart of Stagecoach to HIGHLY COMMENDED Dr Robert Boyd of Perth UHI.

They were:

1. Employee of the Year Award sponsored by McLeod Glaziers WINNER: John Harvey, Vector Aerospace Component Services UK HIGHLY COMMENDED RUNNER UP: Mhairi Frame, Perth Autism Support

2. Apprentice of the Year Award sponsored by Perth College UHI WINNER: Kirsty Burns, Vector Aerospace Component Services UK HIGHLY COMMENDED RUNNER UP: Conor Nisbet, Kilmac Construction EXCELLENCE IN EXPORT AWARD presented by Cllr John Kellas Perth and Kinross Council to WINNER Iain Hutchison of Merlin ERD.




BUSINESS GROWTH AWARD presented by Douglas Baxter of Johnston Carmichael to WINNER Iain Hutchison and the Merlin ERD team.

INDEPENDENT RETAILER OF THE YEAR AWARD presented by Liz Jackson of Fairways to WINNER Karen Michie of Iain Burnett Highland Choclatier.

3. Most Promising New Business Award sponsored by Enterprise & Business Gateway WINNER: Strathearn Distillery

4. Excellence in Customer Service Award sponsored by Graham Environmental Services WINNER: BlueSky Experiences

5. Excellence in Business Innovation Award sponsored by Binn Group WINNER: Blackhills Specialist Dental Clinic

BUSINESS GROWTH AWARD presented by Douglas Baxter of Johnston Carmichael to HIGHLY COMMENDED Gordon Wilson of Carbon Financial Partners.

6. Commitment to the Community Award sponsored by RBS WINNER: CheckIn Works/Giraffe Trading

7. Excellence in Tourism & Leisure Award sponsored by Bank of Scotland WINNER: Perth Racecourse

8. Contribution to Sustainability Award sponsored by Stagecoach Group WINNER: Binn Group HIGHLY COMMENDED RUNNER-UP: Perth College UHI – Perth and Kinross Green Technology Business Accelorator

9. Excellence in Export Award sponsored by Perth & Kinross Council EXCELLENCE IN E-COMMERCE AWARD to by Jane Atkinson of Bertie Browns to WINNERS Jennifer Poutney and Louise Summers of VTP Clothing.





10. Business Growth Award sponsored by Johnston Carmichael Chartered Accountants WINNER: Merlin ERD HIGHLY COMMENDED RUNNER UP: Carbon Financial Partners

11. Excellence in E-Commerce Award sponsored by Bertie Browns WINNER: VTP Clothing

12. Independent Retailer of the Year Award sponsored by Fairways HR Business Support & Recruitment Specialists

EXCELLENCE IN FOOD & DRINK PRODUCE presented by Mark Sincalir of the James Hutton Institue to WINNER Fergus Clark of Inveralmond Brewery.

WINNER: Iain Burnett Highland Chocolatier 13. Excellence in Food & Drink Produce sponsored by The James Hutton Institute


WINNER: The Inveralmond Brewery

Support sponsorship for the glamorous event came from GS Group, Website Sponsor was Momentum Design and media sponsor was The Perthshire Advertiser. The exclusive trophies were designed, crafted and donated by Caithness Glass. Guests enjoyed a sumptuous dinner with wine and once again Highland Spring provided the water for the evening. The event was hosted by journalist Maureen Young and presenter Gary Robinson.

SPECIAL ACHIEVEMENT AWARD to St Johnstone FC Chairman Steve Brown and Manager Tommy Wright presented by Chamber President Mike McDiarmid.

Sound and light production and expertise for the show was provided by Catalyst EPS. Johnston Media handled all video work before and during the event while Daybreak studios recorded the voiceovers used in films of the shortlisted entries. A charity prize draw of a “Just the Tonic” package and overnight dinner, bed and breakfast stay for two came courtesy of Crieff Hydro Hotel. Coach transport to and from the event was provided by Stagecoach Group. Photographer Graeme Hart of Perthshire Picture Agency was on duty throughout the evening to catch all the drama and excitement. SPORTING ACHIEVEMENT AWARD to Stephen Milne presented by Chamber President Mike McDiarmid.




Event Sponsor George Stubbs (centre) pictured with his fellow guests from the GS Group.

Sara Barrie, Gill Carnegie, Murray Ewing and Sharon Carling from Blimey Loans.

Ross Graham from Graham Environmental and guests.

Miranda Clegg of Highand Spring

Pictured from left, Mike McDiarmid Chamber President, John Swinney Deputy First Minister, Lord Lieutenant Mel Jameson, Pete Wishart MP, Cllr Bob Band and Stephen Leckie.



playing Hit or Miss.


John and Allan MacGregor from the Binn Group and guests.

Hosts Maureen Young and Gary Robinson.

Deputy First Minister John Swinney.

From left, Mike Beale pictured with from Vector Aerospace, Kirsty Burns, Kevin Taylor, Rebecca Forbes and John Harvey.

Another sellout success at the Perthshire Chamber of Commerce Star Awards

The band Lost in Music entertaining guests with a variety of favourites.





erth’s enue


Special Occasions







ew Year Resolutions have come and gone but are you any further forward with achieving your goals than you were this time last year? We tend to dive in to our work full of energy and good intentions in January but do we do enough to nurture that energy and enthusiasm so that we are able to replicate it throughout the year? Most businesses will experience peaks and troughs but it’s not the business we’re interested in here, it’s the most important people in the business, you and your employees.

Special Occasions

In order for our business to perform and reach the targets we set, we must look at those behind the business to make sure they are performing at their best in order to hit those targets. After all, if we’re not feeling 100% then we’re not really going to manage to perform 100%.


www.mcdiarmidpa www.perthstjohnston


Call 01738 4


Special Hospitality Occasions Hospitality Corporate Events Corporate Events McDiarMiD Park Park Call 01738 459090

Call 01738 459090

Here are my top 3 tips for Peak Performance 1. Stay hydrated – drink 2 litres of water every day and start the day with hot water with a slice of lemon. This gives us a boost of Vitamin C and helps our brain function better

Chartered Quantity Surveyors & Building Cost Consultants since 1953.

2. Exercise regularly – whether it’s getting out for a walk every lunchtime, going for a swim with the family or playing sport, exercise will help you unwind and give you tons more energy 3. Eat well – eat plenty of fresh foods and cut out the processed foods to be full of energy and avoid those afternoon slumps Steve Bonthrone, Personal Trainer Tel: 07834243253

Steve Bonthorne, Personal Trainer



CDM Co-ordinators, advising clients on health and safety duties in construction. 2 King James Place I Perth I 01738 625619


Lomond Audi Fleet 2015 HAPPY NEW YEAR to all within the Chambers, we hope it will be prosperous year for all businesses. Audi UK are bracing themselves for a very busy year and our job as the Fleet Team is to communicate the Brand changes and developments throughout the year and we hope to do that in a fun and understand way, leaving out the jargon! We had an exciting Quarter 4 with the New TT Launch, the Fleet Team held a VIP Event at One Devonshire Gardens on Thanks Giving, giving customers a warm welcome in luxury surroundings, American themed canapĂŠs and a bright unveiling of the new TT model, which with the Ultra engine will put the TT in a new light within the business car choice, having a co2 of 110g and Lomond Glasgow have acquired additional allocation to facilitate the demand.

Our Fleet Team has gone from strength to strength with a phenomenal year, not only in supplying our clients in Scotland, but with an extremely healthy increase in establishing Customer Agreements with Audi, giving the customers additional support off invoice or contract hire rentals. New updates on models coming through are A6, A1 and Q3 with a facelift and engine enhancement being named PI Models and in Quarter 1 the Q7 PI Model will be in production.

Please contact our Fleet Team in Ayr, Edinburgh, Glasgow and Stirling for information, one of our LBMD’s will be more than delighted to assist.


Combat The Troll In Your Workplace: Social Media Issues for Employers

Troll: an ugly, cave-dwelling creature depicted as either a giant or a dwarf Troll (internet): one who posts a deliberately provocative message on a social media forum with the intention of causing maximum disruption and argument. The terms “troll”, “trolling” and “trolled” are being increasingly used in the media. More frequently these terms relate to the latter definition above (although the recent Hobbit trilogy has perhaps caused some confusion given its reference to the former). In any case, employers should be aware of the existence of any “trolls” within the workplace and, where appropriate, should be educating staff and taking action in relation to such issues.

How can employers combat these trolls? Employers should, as a minimum, take three steps to protect against such issues: •

Create clear guidelines: If not already in existence, employers should create a social media policy. This policy should address what use of social media is not permitted, at what times social media sites can be accessed by employees, whether commenting about the employer is permitted, whether such sites can be used for business development purposes and, if so, who is in charge. Employers should also ensure that staff handbooks include examples of social media-related misconduct within the definition of gross misconduct.

Take disciplinary action, where appropriate: Employers who discover any social media misuse which has an impact on the workplace should take appropriate action against the offending trolls. Employers who historically turn a blind eye to social media misconduct will be criticised by an employment tribunal for taking action in the future.

Be consistent: Employers should avoid a knee jerk reaction when responding to social media misconduct. Instead employers should treat each incident on a case by case basis however should take into account the following factors when deciding what disciplinary action (if any) is appropriate:whether the employer has a social media policy in place; the nature and seriousness of the alleged misuse; any previous warnings for similar misconduct; actual or potential damage caused to customer or client relationships.

Why should employers care about trolls in the workplace? Increasing use of social media by individuals has resulted in some high profile employment tribunal cases. An employer can be held vicariously liable for harassment or “trolling” which is caused by one of its employees. This means that any employee who has been subject to unwanted conduct within the course of employment by a “troll” colleague could raise a claim against his or her employer. This situation could arise even when the employer is unaware of the troll’s existence or online activity. Trolls can be deadly to their opponents. Internet trolls can be costly for their employer. If in doubt about internet trolls, employers should take legal advice. Every employment lawyer will confirm that it is far cheaper to take pre-emptive legal advice about such issues before disciplinary action rather than to resort to reactive legal advice after dismissal when faced with an employment tribunal claim. Unfortunately Blackadders is unable to give any useful advice about other type of trolls.

@EmpLawyerSimon SIMON ALLISON Partner, Employment Law T: 01382 229222 30 & 34 Reform Street, Dundee, DD1 1RJ


Bibby Financial Services The UK’s leading independent invoice finance specialist, Bibby Financial Services is a trusted provider of cashflow funding solutions to 7,000 businesses, handling annual client turnover of £4.9 billion and advancing in the region of £415 million.

BIBBY FINANCIAL SERVICES 1st Floor, Unit 2, Block B, Kittle Yards, Causewayside, Edinburgh, EH9 1PJ Tel: 07894 806679 Email: Website: Contact: Alex Russon

Alan Anderson, Head of Sales for Bibby Financial Services in Scotland, said: “We see great value in being part of the Perthshire Chamber of Commerce. Like the Chamber, we aim to sit at the heart of growing businesses, helping them ensure they have the finance in place to aim high and thrive.”

Bibby Financial Services is the UK’s largest independent invoice finance provider, with a network of 18 local offices, including in Edinburgh and Glasgow. “Having recently opened a new Glasgow office, we can see that Scotland is really leading the way when it comes to small business growth,” added Alan. “After a strong 2014 and with solid relationships in place with accountants, brokers and the business community, we hope to grow our support for SMEs in Scotland this year.”

Bibby Financial Ser vices is supported by its parent the Bibby Line Group, a business-to-business services group involved in a number of sectors including ship owning and operation, offshore oil and gas services, specialist plant and equipment hire, and retail. The company was founded by Liverpool entrepreneur John Bibby in 1807 and has its head office in Duke Street, Liverpool.

Silver Cloud Due to the rapid growth of Silver Cloud in 2014, the company has recently expanded taking on five new full time members of staff. This has also generated a move to a fantastic new bespoke office space in the West End of Glasgow to accommodate the exciting growth for 2015.

SILVER CLOUD 69 Haugh Road, Glasgow, G3 8TX Tel: 0845 873 0282 Email: Web: Contact: Chris Macari

Another fantastic development for 2015 is the fact Silver Cloud can now offer a complete portfolio of IT infrastructure and integration services, which ties in neatly with their existing end to end telecommunication consultancy offering. Silver Cloud’s Director Anthony Quinn advises: “Our vision is to guide businesses in Scotland to the

correct communication solution for their individual requirements. Due to the uptake of our services in the last year, we have found ourselves in the fortunate position of rapid growth in today’s existing economic climate. With telecommunication and IT crossing over more and more in recent years, there was no other option for us other than to embrace the exciting prospect of adding an IT division to our exiting platform.”

the capability to merge these two important areas of business infrastructure, companies can dramatically reduce operational overheads and streamline their existing internal processes.

With Silver Cloud being Members of both the Tayforth Machinery Ring and Rural Services Scotland, they hope that the addition of the IT division will assist the Perthshire agricultural community with updating ageing and obsolete internal technology. By having

Ardvreck School Ardvreck School is a leading full boarding and day school educating boys and girls from the ages of 3 to 13. Located in an idyllic forty two acres, we help children to discover their talents within and outside the classroom whilst developing confidence and a concern for others.

ARDVRECK SCHOOL Crieff, Perthshire, PH7 4EX, Scotland Tel: 01764 653112 Email: Website: Contact: Richard Harvey

Pupils participate in many academic, sporting and cultural challenges. Music, sport, outdoor pursuits, shooting, art, chess and debating are a key part of the school’s all-round education. In the past three years, Ardvreck pupils have gained over 50 scholarships to leading UK schools.

Ardvreck has its own purpose built Music School and from an early age children are encouraged to take up an instrument. The Pipe Band and orchestra are integral to the life of the school and pupils are given many opportunities to perform at formal occasions.

Our extensive tutor programme allows us to listen to the needs and aspirations of each pupil.

We are one of the few UK Prep Schools to introduce a bespoke ‘Individual Programme’ designed to meet each pupil’s needs, talents, interests and aspirations. Each afternoon, alongside academics, children play sport, learn and practice a musical instrument and participate in dynamic extracurricular pursuits.

We help children to overcome obstacles or setbacks so that they can become a fuller person and be more prepared for some of the challenges that lie ahead.

Each child is encouraged to take on a leadership role and this enables the individual to develop a richer understanding of service to others.



FESTIVAL FRIDAY 24TH APRIL 2015, 12.00 - 19.30

NEED AN EXCUSE… TOMORROW’S SATURDAY! • Crabbies drinks reception • Post racing supper • Tipster talk & Race and live band • Private bar and programme betting facilities • Pre racing lunch with performances from the • Complimentary parking Samba Dancers

CALL 01738 551 597





BLACKADDERS LLP 30 & 34 Reform Street, Dundee, DD1 1RJ Tel: 01382 229222 Email: Website: Contact: Nicola Porter

Blackadders provide a comprehensive range of legal ser vices to individuals and businesses. We are a long established law firm with offices in Aberdeen, Dundee, Edinburgh and Perth. Our ability to adapt to our clients’ changing needs and to anticipate how circumstances may change has helped us in our delivery of quality legal services and has contributed to our diverse, loyal and growing client base. O ur lawyers are trusted by individuals, families, businesses, public bodies and not-for-profit organisations across Scotland. We

also regularly help many clients doing business internationally and advise clients outside Scotland on Scottish business. Our clients range from private individuals to SMEs to F TSE 100 companies and high-growth, high-tech start-ups to professional partnerships We provide expert advice in many types of work – in particular residential and commercial property; estate agency; rural land and business; wills, trusts and executries; personal taxation; family law; dispute resolution; corporate & commercial law; employment law and wealth management.

The Corinna The Corinna bar and venue is situated in central Perth and is a long established pub with a warm friendly atmosphere and welcome.

THE CORINNA 44 Atholl Street, Perth, PH1 5NN Tel: 01738 622201 Email: Contact: Derek Petterson

The pub has a real community spirit and regulars can enjoy the organised dominos, pool and darts nights in addition to karaoke at the weekend. There’s always a great buzz of atmosphere in The Corinna and with an internal and external makeover within the past year, it offers an ideal location for a quiet couple of drinks or a group night out The management and the team that work behind the bar are well known to the regulars and there is a real family atmosphere.

The Corinna has an excellent private room at the rear of the building which is regularly hired for birthday celebrations, anniversaries, charity fund-raising nights and office parties. The room can seat around 80 people comfortably or 120 standing and with it’s own bar and stage it’s an ideal, affordable option in the city centre for group celebrations. The venue can also provide a buffet and organise music/entertainment for the event.

engineer – in addition to the ability to help promote the event – The Corinna has proved to be one of Perthshire’s best venues for both local and touring bands from further afield.

The Corinna is one of Perth’s best known and popular live music venues and there are regular music nights organised by promoters. With the stage, a lighting rig, audio deck and an in-house sound

The Kirkside Bar

THE KIRKSIDE BAR 9 Saint John’s Place, Perth PH1 5SZ Tel: 01738 626344 Email: Contact: Christina Whyte

The Kirkside is an established city centre bar enjoying an enviable position on St John’s Square in the heart of Perth’s cafe quarter.

spirits, beers and draft products. The management also plan to introduce a real ale product line in the near future.

“The Kirky” – as it’s commonly referred to – offers a warm welcome to both Perth residents and tourists alike and the friendly, traditional pub atmosphere has ensured that the venue has kept a loyal customer base for many years.

With the bar having changed ownership towards the end of last year, Christina Whyte was appointed bar manager last November. She brings with her nine years experience in the drinks industry and is a breath of fresh air to the venue, having already built a rapport with the customer base in addition to bringing new ideas with her to ensure that the Kirkside experience moves with the times and continues to attract new customers.

A popular tea time spot for Perth business people to enjoy an afterwork drink, the pub is popular with professionals across the city and attracts a varied age group, offering an extensive choice of

The leadership team is to take advantage of the prime position of the bar and plans on having an outside seating area. With the venue’s open view position across the square and ample pavement space, The Kirkside will offer an ideal spot for evening and weekend drinks over the spring and summer months.




Rae Peacock Hair

RAE PEACOCK HAIR 43 New Row, Perth, PH1 5QA Tel: 01738 248100 Email: Website: Contact: Craig Duncan

With 21 years experience in the industry, Rae Peacock has launched a boutique hair salon in the City’s New Row. Rae was born and raised in Perth and carried out his initial training in Perth with further training at Vidal Sassoon. At the age of 22 he worked in the salons of Harvey Nicholls and Harrods in London and was involved in photo shoots and catwalk events and has styled many famous heads including supermodels Yasmin Le Bon and Jodie Kidd. Having had his own boutique hair salon in Glasgow, Rae was a regular stylist on Herald fashion shoots

working with world renowned photographer David Eustace amongst others. Both Rae and his husband Craig are excited to bring their vision to Perth along with the Davines hair colouring system and product range. Davines is a family run Italian company which promotes sustainable beauty and all of the products are naturally derived and eco-friendly. Every product formulated, designed and produced is obtained with 100% clean energy. Rae and Craig are proud to have opened the first Davines exclusive salon in Scotland.

The Rae Peacock Hair team are skilled stylists who pride themselves on creative cutting and colouring in a relaxed and fun environment. Guests can enjoy a glass of fizz, wine or a cocktail or two whilst the team work their magic – with a homemade brownie thrown in for good measure. Their main mission is for guests to leave the salon LOVING their hair.

Merlin ERD Ltd Merlin ERD design and drill the longest oil and gas wells in the world. Recognised as the leading independent well engineering consultancy in all aspects of Extended Reach Drilling (ERD), the company provides expert engineering support to the global energy industry.

MERLIN ERD LTD Merlin House, Necessity Brae, Perth, PH2 0PF Tel: 01738 627922 Website:

Recent projects have seen personnel deployed across the globe from Australia to the Middle East, Europe and the Caribbean. Experience gleaned from delivering demanding drilling projects is shared to ensure that Merlin’s clients keep up-to-date with the latest technological innovations. Whether completing feasibility

studies, solving difficult drilling problems, reducing costl y equipment upgrades through clever engineering, passing on combined experience through training schools or ensuring trouble free operations on-site, Merlin’s success is gained through that of their clients. The company has a track record of delivering ever more profitable operations and last year added value estimated at $1 billion for a key British client. Merlin’s innovative approach aims to solve the most challenging engineering problems to deliver wells previously deemed inaccessible, uneconomic or even impossible. Technology transfer has been another success for the

company which has found that their unique method of applying aeronautical risk management techniques to advanced and even standard directional wells has yielded significant reductions in risk, time and cost for clients. As winner of a number of highprofile awards, including a Queen’s Award for Enterprise and ‘Perthshire’s Business of the Year 2014’, the company is proud to offer the best of British engineering from its base in beautiful Perth and to contribute to the local community and economy.

Capital Document Solutions

CAPITAL DOCUMENT SOLUTIONS 20 Exchange Court, Exchange Street, Dundee, DD1 3DE Tel: 07795901641 Email: Website: Contact: Colin Izatt


Capital Document Solutions is Scotland’s leading provider of photocopiers, printers and scanners.We have been providing office equipment and document print solutions to the Scottish market since 1979. We were reappointed as a successful supplier onto the Scottish Government’s National Framework Agreement for Office Equipment in June 2013.

Some clients also benefit from reduced costs and high levels of document security by using print management software. We can select the most appropriate solution from SafeCom, Equitrac, Pcounter and PaperCut.

As an independent supplier we can choose products from leading manufacturers including Ricoh, Konica Minolta and Hewlett Packard – all backed up by a superb aftersales service.

We are winners of the Government Opportunities (GO) Awards Scotland “Best Service” Award. This serves to highlight our total commitment to supporting our customers.


Additionally we supply and fully support Laserfiche electronic records and document management systems.

We would be delighted to evaluate your print estate, recommend improvements to business processes and reduce your print costs. O ur ser vice centres are in Edinburgh, Glasgow, Dundee, Aberdeen, Inverness or Shetland.

A reputation built on trust. Our intuitive understanding of our clients’ needs has allowed us Contact Numbers

to build strong and long lasting relationships with those we act for.


01224 588913


01382 229222

We advise a wide range of businesses from Blue-chip companies


0131 222 8000

through to small family run firms but our approach to each client


01738 440088

remains the same – we use our expertise and knowledge to deliver the results they need on time and on budget.




t first sight, the Scottish qualification system might seem complex, but it is really very straightforward to understand. The fundamental aim is to provide a ‘learning ladder’ (or perhaps climbing frame would be more accurate, since you can go horizontally as well as up and down) that provides opportunities for everyone to achieve their full and true potential.

Further information about all where SQA Qualifications sit on the Scottish Credit and Qualifications Framework can be found at

The Scottish Credit and Qualifications Framework (SCQF) helps to make the relationships between qualifications clearer. It covers achievements such as those from school, college, university, and many work-based qualifications. Qualifications in the SCQF are compared using two measures: level and credit. The level of a qualification shows how difficult the learning is, and the amount of credit shows the size of the qualification.



erthshire seized the world’s attention playing host to one of the biggest sporting events in the world last year. In this, the Year of Food and Drink 2015 we welcome yet another opportunity to showcase the region and its outstanding natural larder, and we intend to do just that. Rich in local produce from whisky casks aplenty to the region’s soft fruits, Perthshire is well placed to make the most of a year that celebrates and promotes Scotland’s exceptional natural produce. Did you know that visitors will pay up to 15% more for food of Scottish origin and businesses promoting Scottish produce typically enjoy up to 20% higher sales? VisitScotland’s latest Quality Assurance Scheme – Taste Our Best – has been designed to recognise and celebrate businesses that are providing and promoting quality Scottish food and drink. Helping to make your business stand apart, attract more customers, improve your bottom line, and reach over 2 million potential visitors through VisitScotland marketing exposure, it’s not hard to believe that already more than 11% of all Taste Our Best businesses are in Perthshire



Now is the perfect time to get involved, VisitScotland has created a business toolkit with a range of free information to help you market to visitors with an interest in sampling quality local produce For more information about the Year of Food and Drink and how you can join Taste Our Best visit Join in the conversation by using #TasteScotland.




ollowing on from our advice column in the last issue of InCommerce, employers now need to review their approach with employees whose weight may be causing them problems at work after a landmark ruling has tackled the issue head-on. Alan Matthew, employment law expert at Miller Hendry, offers businesses the following advice: “Employers now have a duty to take ‘reasonable’ steps to accommodate any obese employee, visitor or customer. That may mean a bigger desk, larger chair or offering a parking space close to the office. “This ruling doesn’t just apply to employers, it’s anywhere that’s open to the public, such as retail outlets and restaurants. However, it’s about a reasonable response, so it’s unlikely that a corner shop will be expected to make the same sort of investment as, say, a major high street retailer. “Employers need to be careful they don’t suggest that an overweight employee is solely to blame. This ruling places obesity in the same position as other forms of risk taking such as participating in sport. We don’t refuse special treatment to someone who is unable to walk following a horse riding accident, and the same applies to someone who cannot fully participate at work because of their weight. “As well as dealing with the potential problems surrounding obesity, all employers should make sure they encourage healthy lifestyles at work.” Provided by Alan Matthew, Partner and Employment Law expert at Miller Hendry Email: Tel: 01738 637311 Web:



recent bulletin from The Pensions Regulator highlighted the challenges and dangers facing small and medium sized employers.

The Regulator has, for the first time, used its powers and served three firms with fixed penalties of £400 in respect of compliance failings. Furthermore, during its round of case reviews between July and September 2014, it issued 163 Compliance notices to employers to remedy one or more auto enrolment contraventions. That compares with just 14 issued for the period October 2012 – July 2014. Compliance notices aim to give employers a wake-up call that they need to provide the pensions their employees are due. Fixed penalties follow where employers fail to act upon these notices and escalating daily penalty notices is an additional power available to the regulator. The number of employers due to stage, increases significantly over the coming months. And The Pensions Regulator has said that they expect to see an increase in the number of times where they need to use their powers. This expectation is based on the assumption that these employers will leave their preparations to the last minute, that don’t know when they need to comply or indeed that they need to comply because they don’t know that law even applies to them! The regulator has made it clear that this type of non-compliance will not be tolerated. Auto Enrolment can represent a huge challenge for Employers. We would strongly endorse the regulator’s own recommendation to prepare early with the initial step being to find out when your staging date is. Provided by Niall Sharry, Aberdein Considine, Email: Tel: 01224 337446 Website:

Alan Matthew, Employment Law Expert, Miller Hendry

Niall Sharry, Aberdein Considine



DUNDEE TO DUNDEE LONDONTO STANSTED LONDON STANSTED Up to 2 flights a day From £74.99 one way Up to 220kg flights a day FREE bag From £74.99 one way FREE 20kg bag Fares arecom one way including taxes and charges, only available on, subject to availability. Available for travel until 27.03.15, subject to availability. Advance flybe. purchase may be required. Route information correct at time of going to print. No debit card fees apply. Bookings made by credit card will incur a fee of 3% of the total transaction value, with a minimum charge £5.00 per booking. Operated by Loganair. Fares are one way including taxes and charges, only available on, subject to availability. Available for travel until 27.03.15, subject to availability. Advance purchase may be required. Route information correct at time of going to print. No debit card fees apply. Bookings made by credit card will incur a fee of 3% of the total transaction value, with a minimum charge £5.00 per booking. Operated by Loganair.


• Luxurious Lodges • Award-winning Restaurant • Whisky Bar • Meeting Room • Delegate rate from £22.50 including room hire • Free Wi-Fi in the Hotel • Indulgent Spa and Leisure Centre • 4 star Hotel Bedrooms Duchally Country Estate, Gleneagles, Auchterarder, Perthshire PH3 1PN Tel: 01764 663071 Email:



Duchally Country Estate is centrally located just off the A9 near Auchterarder, nestled within 27 acres of breathtakingly beautiful Scottish countryside.

Business Advice

from Business Lawyers

Commercial Property Advice

from Commercial Property Lawyers

Employment Advice

from Employment Lawyers

Visit our Web Site at Perth 10 Blackfriars Street PH1 5NS Tel: 01738 637311

Crieff 14 Comrie Street, PH7 4AZ Tel: 01764 655151

Dundee 13 Ward Road, DD1 1LU Tel: 01382 200000




ander through Perthshire’s gardens and woodlands this winter to discover a wide range of stunning scenery and the blossoming of Scotland’s most delicate white flower, the snowdrop. In association with Scotland’s Gardens, the 2015 Scottish Snowdrop Festival will run until 15th March. With over 60 venues taking part, many of which are free to visit, you’re sure to experience brilliant moments full of winter beauty. Many of the gardens are opening especially for the festival, including both private collections and places which are usually closed in winter. Don’t miss the opportunity to explore areas in Perthshire taking part including the grounds of Scone Palace or visit Kilgraston School, near Bridge of Earn in Perthshire.

Towns and villages are also planning special events. For example, Coupar Angus hosts a weekend of snowdrop related events and fun for all the family with arts and crafts, drop-in workshops, an illustrated talk and Snowdrop Cycle ride to be started by John Swinney from Friday 27th February to Sunday 1st March. Some of the most breathtaking displays of snowdrops can be seen in stunning natural beauty spots, such as the Birks of Aberfeldy and the Black Spout Wood, both of which can be found in Perthshire. Immortalised in poem by Robert Burns, the Birks of Aberfeldy is home to a dramatic wooded gorge and spectacular waterfalls, while the woodland walk to the Black Spout Wood viewing platform is highly rewarding when you set eyes on the 60 m high cascading streams. For more information about this event go to:

EVENTS 2015 FEBRUARY Tuesday 26th

Chamber Food and Wine Tasting Evening

18:00 – 20:00

Café Tabou


Wenesday 4th

Networking Breakfast

07:30 – 08:45

Loch Leven’s Larder


Wednesday 25th

Training Session – Presenting for Professionals

11:00 – 14:00

Saltire House


Wednesday 8th

Networking Breakfast

07:30 – 08:45

Giraffe Café


Thursday 16th

Training Session – Personal Effectiveness

09:00 – 13:00

Bluesky Experiences


Tuesday 21st

Training Session – Meeting Effectiveness

09:00 – 17:00

Bluesky Experiences


Wednesday 22nd

Scottish Chamber Networking at the Races

12:00 – 17:30

Perth Racecourse


Wednesday 6th

Networking Breakfast

07:30 – 08:45

AliBob @ Cairn O’Mohr


Tuesday 12th

Training Session – Team Effectiveness

09:00 – 17:00

Bluesky Experiences


Wednesday 20th

4x4 Driving Experience

Evening Event

Land Rover Experience Scotland


Wednesday 27th

Training Session – Communication and Coaching Skills

17:00 – 20:00

Saltire House


Tuesday 2nd

Networking Breakfast

07:30 – 08:45



Tuesday 9th

Training Session – Team Leadership

09:00 – 17:00

Bluesky Experiences


Wednesday 24th

Training Session – Managing the Media

17:00 – 20:00

Saltire House


Tuesday 7th

Networking Breakfast

07:30 – 08:45

Castlecroft King James VI Business Centre


Friday 31st

Networking Breakfast

09:00 – 10:00

Perth Show


Wednesday 19th

Training Session – Creative Team Building

11:00 – 14:00

Saltire House


Friday 28th August

Chamber Annual Golf Day

Afternoon Event



Wednesday 2nd

Networking Breakfast

07:30 – 08:45

The Famous Grouse Experience


Wednesday 23rd

Training Session – Developing Strategic Marketing for Small Business

17:00 – 20:00

Saltire House


Tuesday 6th

Networking Breakfast

07:30 – 08:45

Live Active


Wednesday 21st

Training Session – Lonely at the Top

17:00 – 20:00

Saltire House


Business Star Awards 2015

Evening Event

The Crieff Hydro Hotel










NOVEMBER Friday 20th



perthtravelclinic medical travel clinic

ur clinic is staffed by experienced registered nurses who are ab o provide – travel risk assessments, vaccinations, anti-malarial medication and travel health products. OurConsultations clinic is staffed byby experienced registered appointment nurses who are able to provide:

t: 01577 527597 or 07967 622186 risk assessments • vaccinations • e:• travel

• anti-malarial medication and travel health products • Consultations by appointment

t: 01738 258158 or 07967 622186 e:



he Chamber is an independent, voluntary, non-profit making, nonpolitical business organisation dedicated to the furtherance of members’ interests. It is the largest private sector business support organisation in Britain. The Perthshire Chamber of Commerce has a voluntary Board of Directors from all over Perthshire and a wide range of business sectors.

rship Membe s Benefit

Perthshire Chamber has two paid full-time members of staff including Chief Executive, Vicki Unite, based at the Chamber’s office at the Perth Business Centre, Saltire House, 3 Whitefriars Crescent, Perth, PH2 0PA.

CHAMBER SERVICES THE CHAMBER HR service provides businesses with access to professional HR advice and a raft of documentation including contracts and staff handbooks.

CHAMBER TRAINING COURSES Chamber members can take advantage of great rates through the Chamber’s exclusive training opportunities.

CHAMBER LEGAL EXPENSES AND 24 HOUR LEGAL HELPLINE Safeguard your business against the unexpected costs of professional legal services and get legal cover of up to £670,000 as well as access to a 24/7 helpline.

SCOTTISH CHAMBERS FOREIGN EXCHANGE Scottish Chambers FX has direct access to the wholesale currency markets and is able to pass on the resultant savings to members. SCFX charges no fees for transactions in excess of £5K and doesn’t charge commission.

CHAMBER MERCHANT SERVICES Process debit and credit card payments with discounted transaction fees, reduced terminal hire costs and no service fees. CHAMBER HEALTHCARE Help to reduce sickness absence and improve staff motivation with a choice of two great schemes. CHAMBER ROADSIDE ASSISTANCE Receive up to 61% on the cost of breakdown cover (for members of participating accredited Chambers only). CHAMBER FINANCE In partnership with RBS / NatWest we are able to offer 3 years free business banking for start ups, one year free business banking for those that switch accounts, discounted rates with RBS Invoice Finance. BUSINESS MENTORING Business Mentoring is a free service for Chamber members to link those looking for a mentor with those wishing to support new, local businesses and use their extensive business experience by mentoring another.

JUMPSTART AT THE CHAMBERS Jumpstart offer Chamber members a helping hand in securing R&D tax credits. From April 2012, companies have been able to deduct up to 225% of qualifying expenditure when calculating their profit for tax purposes. What’s more, they can claim R&D tax relief on expenditure that’s up to three years old. CHAMBER EVENTS Events include: Regular lunch and early evening events, monthly networking breakfasts, annual golf day and annual Business Star Awards. Plus many more including procurement and training events REPRESENTATION The Chamber is represented on a variety of organisations and committees. It has regular meetings with the Council, local MPs, MSPs and MEPs. The Chamber is in a stronger negotiating position than individual members and uses its bargaining power for the benefit of members. PCC is affiliated to British and Scottish Chambers of Commerce and through the latter’s Council ensures that Perth & Kinross issues get heard at national level.

How much is Chamber membership worth now? ANNUAL SUBSCRIPTIONS







£ 139 £ 165 £ 207 £ 260 £ 384 £ 480 £ 526


TOTAL INC VAT £ 27.80 £ 166.80 £ 33.00 £ 198.00 £ 41.40 £ 248.40 £ 52.00 £ 312.00 £ 76.80 £ 460.80 £ 96.00 £ 576.00 £ 105.20 £ 631.20


Contact the Chamber office on 01738 448325 or email for further details on any of the above or refer to the website

Scotland’s future is prepared for work

SQA’s Vocational Qualifications enable learners to develop their knowledge and skills for the world of work. Our qualifications are developed with industry experts ensuring learners have the kind of skills employers need. SQA — providing skills for Scotland.

Business Development T: 0303 333 0330 E: W:

Perthshire InCommerce - Issue 24  

Business to Business magazine for Perthshire Chamber of Commerce

Read more
Read more
Similar to
Popular now
Just for you