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tourism manual 2013


Department of Tourism and Commerce Marketing Suites 5 & 6, Level 14, 3 Spring Street, Sydney NSW 2000, Australia Tel: +61 2 9956 6620 Fax: +61 2 9929 8493 Email:

● CHINA BEIJING OFFICE Ms. Brenda He (Director) Ms. Ivy Gao (Office Manager)

Department of Tourism and Commerce Marketing Room 412, Lido Office Building, No. 6 Jiang Tai Road, Chao Yang, Beijing, 100004 P.R. China Tel: +86 10 5979 2062 Fax: +86 10 6430 1519 Email:

GUANGZHOU OFFICE Ms. Brenda He (Director) Ms. Janet Huang (Office Manager)

Department of Tourism and Commerce Marketing Room 2412, South Tower, Guangzhou World Trade Centre Huan Shi Dong Road, Guangzhou, 510095 P.R. China Tel: +86 20 8760 7815 Fax: +86 20 8760 7895 Email:

SHANGHAI OFFICE Ms. Brenda He (Director) Mr.Wei Gang (Office Manager)

Department of Tourism and Commerce Marketing Room 1512, Shui On Plaza, No. 333, Huai Hai Road, Shanghai, 200021 P.R. China Tel: +86 21 5528 6900 Fax: +86 21 6385 9200 Email:

NY 10003, USA Tel: +1 212 575 2262 Fax: +1 212 725 2254 Email:

Fax: +39 02 9366 0918 Email:

● FRANCE Mr. Pascal Maigniez Department of Tourism and Commerce Marketing 15 bis, rue de Marignan, 75008 Paris, France Tel: +33 1 4495 8500 Fax: +33 1 4563 1314 Email:

● GERMANY Mrs. Mara Kaselitz Department of Tourism and Commerce Marketing Bockenheimer Landstrasse 23, D-60325 Frankfurt/Main, Germany Tel: +49 69 710 0020 Fax: +49 69 710 00234 Email:

● HONG KONG Ms. Elizabeth Warr Department of Tourism and Commerce Marketing 10/F, Oxford House, Taikoo Place, 979 King’s Road Quarry Bay, Hong Kong Tel: +852 2827 5221 Fax: +852 2511 5472 Email:

● INDIA Mr. Carl Vaz Department of Tourism and Commerce Marketing Government of Dubai, 1104 Arcadia, 11F, NCPA Marg, Nariman Point, Mumbai 400 021, India Tel: +91 22 2282 8836/ 2282 8837 Fax: +91 22 2282 8835 Email:

● ITALY Ms. Elisabetta Noris Department of Tourism and Commerce Marketing Via De Togni , 23 - 20123 Milano Tel: +39 02 8738 8132


● JAPAN Ms. Hiroko Yoneda

Department of Tourism and Commerce Marketing International Place, 4F, Sanei-cho 26-3, Shinjuku-ku, Tokyo 160-0008, Japan Tel: +81 3 5367 5450 Fax: +81 3 3225 0071 Email:

● KINGDOM OF SAUDI ARABIA JEDDAH Mr. Aly El Zayat (Director) Department of Tourism and Commerce Marketing Suit 203, Saudi Business Centre, 1 Maddina Road, Jeddah, Saudi Arabia Tel: +966 2 652 4283 Fax: +966 2 652 5185 Email:

RIYADH Mr. Mohamed El Zahrani (Office Manager)

Office 304, Al Khozama Centre - Olaya Road, Olaya District, Riyadh, Saudi Arabia Tel: +966 1 217 7613 Fax: +966 1 217 7614 Email:

● NORDIC COUNTRIES Ms. Lena Skogstrom Ericson

Department of Tourism and Commerce Marketing St. Eriksgatan 75, PO Box 12152, 113 32 Stockholm, Sweden Tel: +46 8 411 1135 Fax: +46 8 411 1138 Email:

● NORTH AMERICA Ms. Alba M. Hotchkiss

Department of Tourism and Commerce Marketing C/O Mondotels, a Division of DCI, 215 Park Avenue South, 10F,

● RUSSIA, CIS & BALTIC STATES Mr. Sergey G. Kanaev

Department of Tourism and Commerce Marketing 115114, Russia, Moscow, Letnikovskaya St. 10, Building 2, 8F Tel: +7 495 980 0717 Fax: +7 495 980 0718 Email:

● SOUTH AFRICA Ms.Wendie White

Department of Tourism and Commerce Marketing Ground Floor, Block 4A, Bryanston Gate Office Park, Corner Curzon & Main Road, Bryanston West, South Africa, Johannesburg PO Box 7 Cramerview 2060 South Africa Tel: +27 0 11 702 9600 Fax: +27 0 11 463 4830 Email:

● SWITZERLAND & AUSTRIA Ms. Michelle Pétermann

Department of Tourism and Commerce Marketing Postfach, Hinterer Schermen 29, 3063, Ittigen, Switzerland Tel: +41 31 924 7599 / 74 Fax: +41 31 921 9008 Email:

● UK & IRELAND Mr. Ian Scott

Department of Tourism and Commerce Marketing 4f, Nuffield House, 41-46 Piccadilly London, W1J 0DS, United Kingdom Tel: +44 020 7321 6110 Fax: +44 020 7321 6111 Email:

PO Box 594, Dubai, United Arab Emirates Tel: +971 4 282 1111, fax: +971 4 282 1131 Website: Email: For complaints against the Department of Tourism and Commerce Marketing of Dubai, please contact the Business Development Department at the above address or or on toll free 800 70 90



Arabian Gulf






Designed and produced by: Motivate Publishing, PO Box 2331, Dubai, UAE; Tel: +971 4 282 4060; Fax: +971 4 282 4436. Printed by: Emirates Printing Press, Dubai


Contents 6 10 16 28 32 36 44 54 60 64 68 70 78 80 90 94 96 116

Welcome to Dubai DTCM: Marketing Dubai worldwide Cultural Journey Wildlife MICE Hub Dubai Attractions Retail Experience Dining What to do in Dubai Entertainment in Dubai 48 hours in Dubai Outside Dubai Dubai Sports and Exhibition Calendar Visitor Information Special Needs City Map Where to Stay Tourism Directory

Disclaimer: While every effort has been made to ensure the accuracy of the information contained in this publication, the Department of Tourism and Commerce Marketing accepts no responsibility or liability for any errors or omissions.

The Meydan Hotel raises the bar for service, style and sheer indulgence and a visit to this iconic Dubai landmark will leave you breathless. Luxurious accommodation, several sensational restaurants and plenty of horse racing action make The Meydan Hotel the perfect weekend getaway.

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Madinat Jumeirah Dubai Creek


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Tourism Manual 2013



From super yachts to traditional dhows, bespoke designer brands to local souvenirs, and international cuisine to Arab mezze – in this unique land of camels and convertibles, variety is the spice of life


ubai is a fascinating city – modern yet rooted in tradition. Innovative in spirit yet cultural in its character. Luxury abounds at every step and each guest is welcomed with characteristic Arabian warmth and hospitality. The contemporary face of the Arab World, Dubai’s kaleidoscopic appeal makes it the ideal holiday destination for everyone. A Dubai holiday is a soiree of the senses. Choose from luxurious lifestyles and indulgent shopping sprees to sun and sand adventures and gastronomic excursions. The world’s most opulent hotels and sensual spas, magnificent malls with an overwhelming retail variety, pristine beaches and shimmering sands – all complemented by the most advanced infrastructure – make the city an exciting holiday destination. Dubai has built up its reputation for creating superlatives and this is evident in all its offerings. The city’s arterial Sheikh Zayed Road is literally a skyscraper corridor with towers shimmering in many hues of blue, green and gold. Downtown Dubai, acclaimed as the most prestigious square mile on the planet, anchors the iconic Burj Khalifa – the tallest building in the world. The Palm Jumeirah and Ski Dubai are other symbols of Dubai engineering prowess. But the city’s list of awe-inspiring structures is much longer and stretches from the Burj Al Arab to the Dubai Mall. Guests looking for an indulgent retreat will be spoilt for choice. Atlantis – The Palm, Armani, The Address group of hotels, Burj Al Arab, Madinat Jumeirah, Jumeirah Zabeel Saray are not just luxurious stays but also once in a lifetime experiences of opulence and extravagance. Adventure seekers can get their dose of adrenalin at Aquaventure – the Atlantis’ unique water park. Quad biking, dune bashing, jet skiing and even deep sea diving provide thrills galore. Holidaying families will be amazed at Dubai’s child-friendly offerings. From the award winning edutainment centre KidZania to the uber cool Ski Dubai, the Dolphinarium, Star Gate, Wild Wadi and many other play areas that dot the city’s abundant malls – these super theme parks and top notch recreational facilities ensure absolute entertainment for young ones and even those who are young at heart. The city also has some of the most extravagant and luxurious malls in the Middle East. Shopaholics will love the incredible designer deals on offer in almost every mall throughout the year. The penultimate shoppers’ stop is the Dubai Mall, one of the largest in the world that boasts flagship stores of fashion moguls such as Armani and Jean Paul Gaultier along with more than 1000 other retail outlets, a 50 metre aquarium that is home to over 33,000 marine Tourism Manual 2013

creatures, an Olympic sized ice rink and fine dining restaurants that cater to every palate imaginable. The bliss conscious can start their day strolling on white sands with crystal waters gently lapping at their feet. Tuck into a sumptuous breakfast at any of the city’s multifarious restaurants before setting out on a date with the emirate’s history. The city’s traditional markets or souqs, museums and heritage areas – all entice the bliss seeker to step in and become a part of the local tapestry. Fancy a gourmet spread? Then Dubai is your dream come true. The emirate’s epicurean culture covers the globe with Arab, Indian, Chinese, Thai, French, Japanese, Filipino, Indonesian, Australian, American and British cuisines plus a unique fusion of flavours coming together to create a delectable culinary montage. The world’s greatest food virtuosos, from Gordon Ramsay to Nobu Matsuhisa, have set up establishments in Dubai cementing the city’s gastronomic credentials.

GETTInG THERE Less than eight hours away from Europe and the Far East, with over 150 airlines linking it to more than 220 destinations around the world, Dubai is the most connected city in the Middle East. Dubai International Airport comprises three state-of-the-art terminals with an annual handling capacity of 60 million passengers. Dubai is ranked the fourth busiest airport in the world in terms of international passengers, according to Airports Council International’s latest figures.

CLIMATE This land of azure skies and golden sun enjoys an arid subtropical climate. With high humidity levels and temperatures soaring to 48°C between the months of June to September, cool respite comes from October onwards till April. While rain is a rarity, it can be expected during this period.

GEOGRAPHICAL FEATURES Spanning 3,885 sq km, Dubai is the second largest emirate of the UAE, with the capital Abu Dhabi being the largest. The Dubai Creek, a natural inlet in the Arabian Gulf, divides the city into two parts – Deira to its north and Bur Dubai to its south. Dubai enjoys a strategic location enabling it to connect conveniently to all the neighbouring Gulf states, South Asia and East Africa. Having the largest natural harbour in the region makes Dubai the Middle East’s top trading hub. 7



Interior shot of Burj Al Arab

Dubai prides itself in being a progressive, multicultural and tolerant society. There is a deep rooted belief in Islam and the culture centres on the family. A trade and investment powerhouse, the emirate is one of the world’s most rapidly growing economies and steadfastly upholds its Islamic values and tradition.


ARTS AnD CULTURE Dubai’s reputation for being one of the region’s leading centres for arts and cultures was cemented by its past. Steeped in culture and historically rich, art galleries, museums and heritage areas flourish in the city. The Dubai Culture and Arts Authority is committed to bringing Emirati heritage, visual arts, theatre, poetry, music and literature to the fore. The city is also host to a series of groundbreaking initiatives such as the Dubai International Film Festival and Emirates Airline International Festival of Literature. These initiatives are testament to Dubai’s dedication towards promoting a dialogue between cultures and nations and nurturing local talents. Art Dubai, the largest contemporary art fair of the Middle East, has today evolved as the quintessential meeting place for collectors, artists and art professionals from across the Middle East, North Africa, South Asia and beyond. Dubai Community Theatre & Arts Centre (DUCTAC) has become the torch bearer for theatre, dance and musical endeavours in the city.

Imagine a place where you can indulge in every leisure activity known to mankind – water themed parks, desert safaris, scuba diving, jet skiing, hot air ballooning, horse riding, shooting, shopping, blokarting, bird watching, eating, eco-tourism, skating, partying, virtual gaming and even skiing! See a brilliant performance of dolphins and seals at the Dolphinarium or step into KidZania – a complete kiddy themed country. And if all this isn’t your cup of tea the just book a city tour and take a look at the iconic landmarks that have put Dubai on the world map. The options are limitless and the fun endless.

SHOPPInG Dubai has the world’s best buys and just one look at its colossal malls explain why. From bespoke designer brands to local creations, exquisite jewellery to the latest gadgetry – the city is a shoppers’ paradise. Retail extravaganzas such as the Dubai Shopping Festival, Dubai Summer Surprises, Eid in Dubai, Ramadan Market and Gitex descend upon the city almost every month attracting thousands of shoppers worldwide. The great value-for-money bargains literally make retailing a therapeutic pastime.

SPORTS Some the world’s most prestigious events take place on the shores of Dubai. The world’s most expensive horse race, the annual Dubai World Cup, attracts more than 50,000 racing enthusiasts to the city’s spectacular Meydan racing complex. By hosting events such as Dubai Desert Classic Golf Championships, Dubai Rugby Sevens, Dubai Duty Free Tennis Championships, FIFA Beach Soccer and FINA World Swimming Championships, the emirate’s sporting facilities have garnered world-wide acclaim, winning a pole position for the city. 8

plush stays in the world – the opulent Armani Hotel, the ultra chic Address, downtown, the majestic Burj Al Arab or the desert oasis which is Al Maha Desert Resort and Spa. Almost every venue features a celebrity chef restaurant, avant-garde business centres to top notch leisure facilities.



Tourism, trade, real estate and financial services power the emirate. Tourism is the real thrust behind the economy and the government aims to build 100,000 rooms for 15 million visitors by 2015. Within the next few years 42,000 first class and luxury rooms will be added to Dubai’s hospitality sector.

With every taste, style and budget catered to, choosing accommodation in Dubai is super-easy or maybe even super difficult! Be spoilt for choice with the wide variety of well appointed hotel apartments, city hotels and beach side resorts that dot the emirate. Discerning guests can pick from some of the most

Worried about how you will see all these delights strewn across the city? Relax. The Dubai Metro with 85 trains and 47 stations in the city’s most strategic locations, plus an efficient fleet of more than 500 buses and taxis, ensure that you are never more than a stone’s throw away from the place where you want to be. Tourism Manual 2013



One of the most phenomenal cities in the world, renowned for its facilities and infrastructure, Dubai has become the crème de la crème of holiday destinations globally due to the tireless promotional efforts of Dubai’s Department of Tourism and Commerce Marketing


ubai has made huge developmental leaps in the past four decades and keeping pace with the city’s incredible growth is DTCM. The Department has devoted its efforts towards developing various tourism sectors that provide an ideal environment to nurture Dubai’s success story and attract the world. The department offers excellent high-quality services while striving to raise the level of customer satisfaction and provide a seamless experience to Dubai’s honoured guests. It also hosts a wide range of important local and international events which are cementing Dubai’s reputation as one of the most important tourist destinations in the world. DTCM network comprises of offices in 18 prominent locations – Zurich (Switzerland and Austria), Stockholm (Nordic countries), Frankfurt (Germany), New York (North America), London (UK and Ireland), Paris (France), Milan (Italy), Moscow (Russia and the CIS), Sydney (Australia and New Zealand), Johannesburg (South Africa), Mumbai (India), Beijing, Guangzhou and Shanghai (China), Hong Kong (Far East), Tokyo (Japan), Jeddah and Riyadh (Saudi Arabia). The DTCM head office in Dubai closely liaises with these and other industry groups to create a sound, flourishing and ambitious travel and tourism sector.

The campaign brought Dubai’s familial appeal to the forefront and was a testimony to the city’s commitment to be the ideal holiday destination for guests of all ages. Running from May to September, the ‘Do More in Dubai’ programme offered a plethora of discounts to families. Guests could select from 77 hotels and hotel apartments and enjoy free accommodation for two children below the age of 12 years. At the Dubai Mall, they were awarded Discount Shopping Booklets with discounts of up to 70% on diamond jewellery and free pearls, gold, silver on selected purchases along with complimentary vouchers. Children under the age of 12 enjoyed free meals at the hotels they were booked into for their Dubai stay. Parents also received discounts up to 30% on meals in selected restaurants in the hotels. Emirates Airlines was the official airline for the promotion. Among the 25 attractions that took part in the promotion were: Dolphinarium, Big Bus, iFly Dubai and Soccer Circus at Playnation (Mirdiff City Centre), Ski Dubai (Mall of the Emirates), Al Badia Golf Club, Dubai Mall’s KidZania, SEGA Republic, Ice Rink, Aquarium, Underwater Zoo, Meydan (IMAX Theatre), Bateaux Dubai Dinner Cruise, The Autodrome at MotorCity Dubailand, Seawings, Els Club, Arabian Ranches Golf Club, Dubai Marina Yacht Club, The Address Montgomerie Dubai, Dubai Polo & Equestrian Club, Atlantis’ Aqua Venture and Lost Chambers and Wild Wadi.



Year after year DTCM initiates a slew of marketing strategies that successfully promote Dubai and draw in throngs of tourists. This year the department launched the new “Do More in Dubai” campaign designed to boost summer tourism in the emirate.

With the launch of the portal (www.definitelydubai. com), DTCM established itself as the one stop information centre for residents and visitors seeking information on air travel, accommodation facilities, attractions, landmarks, cuisine and other experiences the emirate has to offer. Winner of


Tourism Manual 2013









Taking Luxury

to new heights. Opened in quarter 4 2012, this landmark hotel is set to become one of the region’s most desirable destinations, offering a spectrum of business facilities for the most discerning travellers. Tantalize your palate as a feast of vibrant scents and flavours come together to create the ultimate dining experience. Start your day with an international buffet breakfast and enjoy your dinner at Kitchen 6, featuring 6 live cooking stations. FROM AED 900 PER NIGHT IN A DELUXE SINGLE ROOM, INCLUDING BREAKFAST AND DINNER BUFFET AT KITCHEN 6.*

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the ‘Internet Awards Middle East in the Best Government Website’ category, the Definitely Dubai portal caters to three distinctly different audiences – tourists, business travellers and residents – in five languages. In 2011, DefinitelyDubai brought the emirate to visitors’ fingertips with the launch of its smart phone application. These smart phone apps enrich the Dubai experience with a range of highly functional and useful features. Using ‘Near Me’ tourists can scan their surroundings to locate nearby attractions and landmarks, while the ‘Deals’ feature provides shoppers with an extensive list of special offers running across the city.

GREEN TOURISM A slew of Green Tourism initiatives have been launched by DTCM to help the city’s hospitality industry reduce its electricity and water consumption and present its environmentally-friendly properties to guests from across the world. In 2009, DTCM launched the Dubai Green Tourism Award to encourage five, four and three-star hotels to reduce hotel carbon emissions by 20%. In 2011, the award submissions were extended to include twostar hotels and standard hotel apartments. Through the Green Tourism initiative, the department has been successful in reducing CO2 in the tourism industry by 20% and the target for the year 2012 is 30%. Dubai now has over 576 Green Teams in hotels and more than 1,500 tourism industry professionals have been trained under this programme. This year DTCM also launched ‘Together for a Green Environment’ initiative that aims to improve the tourism industry’s service standards through the development of projects and events that support and enhance the concept of sustainable tourism and social responsibility. More than 175 participants, including hotel owners, directors, general managers and tour operators, attended this training to share and discuss their experiences and achievements.

TRAVEL FAIRS Tourism expositions form a significant platform for DTCM in showcasing Dubai. The department participates actively in local and international travel fairs to promote brand Dubai. Tourism Manual 2013

The Dubai tourism industry also shone at IMEX America Show held in October 2011. IMEX America is the world’s newest exhibition for incentive travel, meetings and events. The show witnessed the largest hostedbuyer programme ever-held in North America with over 1,500 exhibitors from across the world in attendance. 16 co-participants shared the impressive 1,539-square-feet Dubai Stand.


Creeekside Park DTCM made the most of the 19th edition of the prestigious Arabian Travel Mart 2012 to showcase the best of Dubai and how it has been working to enhance the performance and quality standards of the tourism industry in the emirate. Dubai stand witnessed a 29% increase in the number of co-participants with a record number of 183 companies and government organisations joining hands with the DTCM. A delegation of Dubai’s top hotels was led by DTCM at the 18th International Trade Fair for Tourism OTDYKH Leisure Moscow 2012 in September. OTDYKH Leisure Moscow is one of the foremost tourism exhibitions in Russia. The Russia/CIS/ Baltics (RCB) market is considered one of the most promising ones for the emirate as it attracts an extraordinary number of tourists every year. DTCM went a step further to consolidate the Dubai tourism industry’s position through its first-ever participation in the Riyadh Travel Fair (RTF). Saudi Arabia has been a major regional tourist source market for Dubai; the kingdom was first among Dubai’s Top 20 markets in 2011 and Q1 2012 in terms of hotel guests. The Gulf Incentive, Business Travel and Meeting Exhibition (GIBTM) 2012 was another successful forum for the Dubai Convention Bureau, a division of DTCM. Dubai is a key MICE (Meetings, Incentives, Conferences and Exhibitions) destination and ranked among the top 10 most popular business destinations in 2011. After the 2012 show, the Dubai Convention Bureau conducted a study mission for eight American

corporate meeting planners to promote Dubai as a MICE destination in the North American market. The Dubai Convention Bureau also conducted two study missions from the Chinese market aimed at developing MICE players from Guangzhou and the Delta Pearl Area. The Americas Meetings and Events Exhibition (AIBTM) held in June 2012 provided the perfect showcase for DTCM and its co-participants to promote Dubai’s convention and business tourism facilities in the US. Taking place at a time that is witnessing rapid growth in air traffic between the US and GCC, the exhibition brought together 3000 meeting professionals from across the globe. For the 23rd consecutive year, Dubai had a strong presence at the International Tourism Bourse (ITB) held in March this year. The 528 square metre Dubai stand was shared by 115 co-participants, a 33% increase from the previous year’s participation. The Definitely Dubai smartphone apps were also introduced at this exposition. DTCM participated in the South Asia Travel and Tourism Exchange (SATTE) held in New Delhi in February. South Asia is one of the top five sources for leisure and business visitors for Dubai and as such is a strategic market. The finest travel exhibition of India and South Asia, SATTE is a one of a kind forum featuring buyer-seller meet in the region. With an aim to boost inward traffic to the emirate from India, DTCM and its coparticipants had a strong presence at the exhibition showcasing Dubai’s top attractions and landmarks.

As a part of its promotional drives, DTCM stages various road shows and workshops globally. In May, DTCM intensified its drive to promote Dubai as a year-round tourism destination in Japan by conducting road shows in Tokyo, Osaka and Nagoya. More than 300 tourism and travel trade professionals in addition to Japanese media representatives attended the workshopformat road shows. To boost the number of Indian travellers to Dubai and to intensify its network with the Indian travel industry, DTCM conducted the Dubai India Tourism Roadshow 2012. The Roadshow covered the cities of Mumbai, Hyderabad, New Delhi and Ahmedabad, and comprised of workshops that targeted over 1,000 Indian trade professionals.

RAISING THE BAR DTCM strives to ensure that it continues its world class development by involving itself with world class people at all levels. Offering a vocational hands-on approach to learning, it set up Training Solutions, a unique programme that combines the best learning and training tools in the market. An active participant in local career fairs, it is dedicated to attracting talented and committed professionals. Joining hands with the American Hotel and Lodging Association and Cambridge University, DTCM offers training solutions that give students an insider’s look into the hospitality and tourism industry. Launched in 2011, the Dubai Expert Online Programme is another innovative training solution of DTCM. The modular and flexible elearning scheme helps travel agents build on their knowledge of Dubai and sell the city as a destination of choice to their customers. 13



Henna design Traditional Arabic Wind Tower

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Tourism TourismManual Manual2013 2013


COLOURS OF CULTURE Diverse are the hues of Dubai’s culture – the seeds of growth of a modern dynamic city are sown in the bed of tradition. From antique souks and heritage sites have sprung avant-garde art galleries and iconic architecture – and all promise a rich sensory treat to visitors


hile the highlights of modern Dubai are its lofty skyscrapers and gleaming marinas, the city’s lifeblood remains its historical neighbourhoods and quaint souks. This contemporary bustling metropolis effortlessly manages to retain its distinctive ancient Arabian charm.


ARCHAEOLOGICAL DISCOVERIES The coast of the Arabian Gulf was inhabited by small fishing communities as long as 4000 years ago. The Dubai Creek yielded a natural sheltered harbour and became a busy port on the trade route between Mesopotamia and the Indus Valley. Evidencing this are the hundreds of artifacts housed in the Archaeological section of the Dubai Museum. The roots of modern Dubai, however, can be traced to the 1830s. Settled by the Al Maktoum dynasty, an arm of the Bani Yas tribe, the emirate started out as a small fishing village on the Shindagha peninsula. The credit for Dubai’s prolific rise to the top can be credited to the foresight and acute business acumen of the Maktoum family, who still rule the emirate today.

Brimming with history and culture, the glass and steel facades of Dubai still remain steadfast to the teaching of Islam. Heritage, art and culture thrive in the emirate and are an inseparable part of its existence. In Dubai, Islam transcends the boundaries of religion and is a pragmatic way of life. It sets out a comprehensive code of conduct for its followers with the Holy Quran – the Noble Words of Almighty Allah – edifying a complete set of rules covering every aspect of human behaviour. The Islamic faith rests on the following five principles, known as the Pillars of Islam: Shahadah (testimonial of faith), Salah (ritual prayer), Zakah (alms giving), Sawm (fasting during the holy month of Ramadan) and Hajj (pilgrimage to Mecca). This deep-rooted Islamic faith provides an inspiration and strength that touches each aspect of everyday life. Courtesy and hospitality are the most prized virtues of the Arab world and visitors will be deeply touched by the warmth and friendliness extended to them by the local populace.

The nomadic ‘Bedouin’ were the earliest inhabitants of this desert region. Living a simple but severe life, the Bedouin traversed the desert with their herds of camel, sheep and goats, foraging the arid mountains for fodder while farmers cultivated date palms near the oases. The primary mode of transport was the camel, ‘the ship of the desert’. It was also a precious source of milk, meat and wool. Animal hide and woollen tents gave shelter to the Bedouins from the harsh natural elements. Like all other aspects of life, clothing was simple and utilitarian. A flowing garment and headscarf offered protection against the raging desert sun and blowing sand.



Ramadan is the ninth month of the Islamic calendar which is based on the lunar cycle. It is the holiest month of the Islamic year when Muslims commemorate the revelation of the Holy Quran to the noble Prophet Muhammad (peace be upon him). They fast during the daylight hours and the holy month is a time for spiritual reflection. Eating, drinking and smoking in public during the fasting hours is prohibited. Visitors can share in the spirit of Ramadan by attending the numerous and lavish iftar (meal taken at the time of breaking the fast) buffets organised across the city. The end of Ramadan is marked by Eid al Fitr which is celebrated for three days. After a special morning prayer, people visit each other’s houses and children are given monetary gifts called “eidi”.

The distinctive Arab national dress is a symbol of pride and identity. It is designed with the dual intent of providing comfort in high temperatures and keeping with the religious beliefs of the region. The men usually wear an ankle-length, loose fitting garment made of white cotton known as the kandoura or dishdasha. In the winter months, darker and heavier kandouras may be seen. A guthra or sifrah covers the head and is held in place by the agal, a black cord. Embroidered in gold, silver or coloured thread, Arab women wear a long-sleeved, full-length dress called a kandoura or jalabeya. This is covered entirely by a black abaya. A long black scarf, the shayla, is draped over the hair. Some women

Tourism Manual 2013



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Traditional Arabic Coffee

also wear a thin veil, the gishwa, which covers the face.

BOAT BUILDING, FISHING AND PEARL DIVING Being a coastal settlement, life in Dubai has always revolved around the sea. Seafaring, pearl diving and fishing were the main occupations of the emirate’s early settlers. Pearl diving was Dubai’s primary industry until the first part of the 20th century. Risking their life, pearl divers plunged to the sea bed without any aids, to gather oysters. The Dubai museum displays fascinating dioramas of pearl divers at work and samples of the tools of the trade. The massive courtyard of Al Fahidi Fort shelters the dhows used in ancient times.

all the neighbouring Gulf States and places the emirate in close proximity with South Asia and North Africa. Evolving as the region’s most important trade and travel hub as well as the top stop-over destination for air travel from Europe to Asia and vice versa, Dubai’s prolific rise owes much to its unique location. After the collapse of its pearl industry due to the introduction of cultured pearls in the 1940s, the emirate took to developing a highly successful trading industry for gold and other commodities. The history of Dubai’s entrepreneurial skills is carefully preserved in its forts, museums, palaces and souks. Visitors can get a glimpse of the bygone era through cultural tours organised by many tour operators across the city.



Dubai’s strategic geographical position in the Arabian Gulf connects it to

Palm tree trunks and fronds, rocks and clay were the building blocks

Tourism Manual 2013

the centre is responsible for paving a way for the fusion of new and old talents.

of the early Arab houses. With the flourishing pearl trade came greater prosperity and these crude structures were replaced by stone houses adorned with magnificent wind towers - one of the world’s earliest forms of air conditioning. Today, these traditional Dubai houses are heralded as the finest examples of Gulf architecture. The Arabian wind tower still retains its magical charm and remains an integral part of modern Arabesque design. It can be seen around the town’s exclusive projects such as the majestic Madinat Jumeirah and the Old Town development. In 2009, the World Architecture Award was bestowed upon Dubai Municipality in recognition of its restoration project in the Al Bastakiya district on the house of scholar Mohammad Sharif.

Arabic calligraphy is the most venerated form of Islamic art and is the primary form of art for Islamic visual expression and creativity. Throughout the vast geography of the Islamic world, Arabic calligraphy is a symbol representing unity, beauty, and power. The aesthetic principles of Arabic calligraphy are a reflection of the cultural values of the Muslim world. Dubai plays an active role in promoting and nurturing this ancient art form. The annual Dubai International Arabic Calligraphy Exhibition brings together renowned calligraphers of the Arab and Islamic world where they display their work and present a series of informative workshop and lectures on their works.



In recent times, art has taken centre stage in Dubai’s cultural movement. The city’s vivacious and ever growing art scene has cemented its reputation as a world class cultural destination. In 1976, the Dubai International Art Centre pioneered the emirate’s art movement and today is recognised as a haven for art enthusiasts. The Centre actively promotes the traditional arts and crafts of the region and offers more than 80 courses in painting, pottery, photography and many other creative arenas. The launch of the Dubai Culture and Arts Authority in 2008 reiterated Dubai’s commitment to establish itself as a pulsating Arabian metropolis that has the potential to shape the face of culture and art regionally and even globally. Art collectors, artists and other creative professionals converge in Dubai annually for the prestigious Art Dubai fair. Welcoming galleries from around the world, the festival offers visitors an extensive programme of events such as the Abraaj Capital Art Prize and Global Art Forum. In 2006, DUCTAC, a modern art centre, opened its doors to art aficionados at the Mall of the Emirates. With members drawn from Dubai’s multicultural population,

Hallmarks of weddings, festivals and national celebrations, folk dances and music are an indispensable part of Dubai’s cultural fabric. Festive occasion are made merrier by the line or circle of dancers swaying to the accompaniment of tambourines. The most popular dances involve young women swinging their tresses to the beat of drums or men re-enacting battles fought or hunting scenes. The contemporary dance scene is also mushrooming across the emirate. Dance enthusiasts will find a stage for every known dance form – from salsa, tap dancing and flamenco to ballet and bharatnatyam. Dance performances featuring top local talents are regularly hosted at The Fridge and DUCTAC.


ARABIAN HORSES The Arabian horse has captivated the imagination of the world from time immemorial and this legend lives on in the development of horse racing in Dubai. Renowned for its great love of horses, the city has become the home of the world’s top racing challenge. The Dubai World Cup, with the richest purse in the world, is the highlight of Dubai’s horse racing calendar. Held annually at the state-of-the art Meydan racecourse, this invitation-only race 19


Al Qasr

Renovated in 1971 into a museum, it exhibits spectacular life size dioramas that depict life in the emirate before the discovery of oil. Vivid scenes from the Creek, traditional Arab houses, desert and marine life are recreated in its vast galleries. Artifacts recovered from graves dating back to the third millennium BC are also on display.

attracts the finest of racing breeds and a record number of tourists globally.

FALCONRY AND CAMEL RACING The noble art of falconry was an integral part of desert life and a form of celebration of the unique bond between man and nature. Keeping the heritage alive are the falconry demonstrations that are held during the city’s cultural festivities and even included in most desert safari packages. Recent years have also seen a revival in the traditional sport of camel racing. It has evolved from a sporting event to serious business worth thousands of dirhams and is supported by the highest levels of society. Races are held usually in the winter months across 15 race tracks peppered around the outskirts of the emirate.

HATTA HERITAGE VILLAGE Situated in the heart of the rocky Hatta Mountains, 115km southeast of Dubai, the Hatta Heritage Village was opened in 2001. Consisting of two watchtowers, a mosque and houses made of stone, mud, reeds and palm trunks; this traditional village provides a mesmerising glimpse into Dubai’s historical past.



Dubai’s modern accomplishments seem even more inspiring only when you witness the emirate’s humble beginnings. Step into the city’s many heritage areas and museums to catch a glimpse of the past.

A replica of a traditional Bedouin village, the Heritage Village illuminates Dubai’s glorious past. The Diving Village brings to fore the city’s importance as a pearling nation while the Heritage Village provides a platform for the emirate’s potters and weavers to display and sell their crafts. Quaint Barasti houses with ethnic dresses, an outdoor kitchen displaying olden utensils, a traditional souk and an ancient armoury lend an authentic historical feel to the villages.

BASTAKIYA One of the oldest heritage sites in the city and the last wind tower quarter left on the Arab side of the Gulf, a visit to Bastakiya is akin to stepping back into time. This historical quarter derives its name from the Iranian town of Bastak from where many of its residents migrated in the early 19th century. Narrow winding lanes, tall wind towers, large and intricately decorated courtyards are characteristic of the houses here. Most of the old buildings have now been converted into cafes, art galleries and quirky souvenir shops, making the neighbourhood the perfect place to start your culture tour of Dubai.

AL AHMADIYA SCHOOL AND HERITAGE HOUSE Dating back to 1912, Al Ahmadiya School was set up by Sheikh Mohammed Bin Ahmed Bin Dalmouk. It was the first establishment of formal education in Dubai and children were taught the Holy Quran, Arabic 20

calligraphy, grammar, mathematics and literature. The two-storey building comprising of a large courtyard, 10 rooms and a majestic wind tower was renovated in 1995 for use as a museum of education.

BAIT AL WAKEEL HERITAGE RESTAURANT The late Sheikh Rashid Bin Saeed Al Maktoum ordered the building of Bait Al Wakeel in 1934 as Dubai’s first office building. Anchored at the edge of the Dubai Creek, the building features distinctive Arab architectural and aesthetic elements. In 1995 the building went through a major restoration and is now a heritage restaurant.

BIN JAM’AAN HOUSE Bin Jam’aan house was built in 1890 by a famous merchant whose name it bears. Now converted into a museum, the building offers an insight into traditional Gulf architecture.

BURJ NAHAR One of the three watchtowers built to protect Dubai, Burj Nahar dates back to 1870. Standing amidst lush greens in Deira, the watchtower is one of Dubai’s most photographed historic sites.

DUBAI MUNICIPALITY MUSEUM This two story building, overlooking the Dubai Creek, served as the headquarters of Dubai Municipality from the late 1950s until 1964. Due to its vital role in the Municipality’s history and strategic location, the building was converted into a museum in 2006. It includes halls, exhibits and documents that depict the history of the period when the Municipality was established.

DUBAI MUSEUM The Dubai Museum is located inside the majestic Al Fahidi Fort which was built in 1787 to guard the landward approach to the city.

MAJLIS GHORFAT UM- AL SHEIF This seaside Majlis was built in the mid 1950s, as the summer retreat for the late Sheikh Rashid Bin Saeed Al Maktoum. Its most unique feature is the “falaj” irrigation system and a traditional palm tree garden.

MIRAJ ISLAMIC ART CENTRE The Miraj Islamic Art Centre displays unique works of art from across the world. The rich influences of Persian, Byzantine, Sassanian and Turkish techniques, styles and forms are prominently evident in their art offerings. Heirloom connoisseurs can choose from exquisite Mughal jewellery encrusted with precious stones; Astrolabes; vessels cast in silver, bronze and copper such as surahis Tourism Manual 2013









INDIA, MEET THE DREAM! Air India brings home B-787 Dreamliner the world’s most advanced aircraft Air India is amongst the first airlines of the world to induct the B-787 Dreamliner to it’s fleet. The B-787, also called the Dreamliner, is the most advanced commercial aircraft in the world. Sooner the aircraft will commence longhaul routes to Europe and Australia. Air India’s first international Dreamliner commercial flight operated on 1st October 2012 between Dubai and New Delhi, two vibrant and emerging cities of the world. Buckle in, you are set for a Dream Flight!

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light of its construction is that the building is made of al Madar, a kind of clay popular in the olden days for its cohesive properties.

SHEIKH OBAID BIN THANI HOUSE Built out of marine stones and gypsum, the Bin Thani house was one of the first constructions in Al Shindagha in 1916. The 1,250 square metre house spans across two storeys featuring large rooms, traditional facades, doors and windows. Within the rooms are large screens inscribed beautifully with verses from the Holy Quran.


Sheikh Saeed Al-Maktoum House (long necked pitchers), samawars (tea maker), table ware, candle holders and oil lamps; striking paintings that narrate the tales of yore; elaborately knotted carpets, bejeweled masterpieces embellished with lapis lazuli, turquoise, carnelian and pure gold thread and exotic tapestries made of velvet, silk and linen. Visitors will also behold amazing displays of Islamic weaponry – daggers, swords, shields and helmets in-laid with precious stones and decorated with intricate calligraphy. Contact: 04 394 1084 Website:

NAIF MUSEUM Serving time as a fort, prison and even the first headquarters of Dubai Police, this monument became synonymous with the maintenance of law and order in the emirate. Standing amidst Deira’s main commercial district, Naif Fort has now been refurbished as a museum. The highTourism Manual 2013

Constructed in 1896, Sheikh Saeed’s grand courtyard house is an architectural marvel. The building served as the official residence of His Highness Sheikh Saeed Al Maktoum, Ruler of Dubai (1912-1958) and grandfather of the present Ruler of the emirate, His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. It also serves as a museum of pre-oil times displaying a rare collection of stamps, coins, historical documents and even photographs. Considered the crown jewel of the restored Shindagha area, Sheikh Saeed’s house plays an important role in recording Dubai’s fascinating past.

UNION HOUSE It can be said that the Union House is where the birth of the UAE took place. In the afternoon of December 2, 1971, the rulers of Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain and Fujairah met and signed the declaration that established the United Arab Emirates. The UAE national flag was also unveiled and raised for the first time here. While the Union House was built in 1965, it underwent major restorations in 2009.


GRAND MOSQUE Originally constructed in the traditional Islamic architectural style in 1900, the Grand Mosque was opened as a kuttab where children learnt to recite the Holy Quran from

memory. It was rebuilt in 1998 and boasts the city’s tallest minaret at 70m. The mosque also features 45 small domes, 9 large domes with stained glass panels, blue mosaic work, wooden shutters and sand hued facades. Accommodating up to 1200 worshippers, the mosque is one of the main centres of worship and an important monument of the emirate. While non-Muslims are not allowed in the mosque itself, they can visit the minaret. Photography is allowed and the best time to visit is after sunset when the mosque is brilliantly lit up.

JUMEIRAH MOSQUE The majestic Jumeirah mosque is an exquisite example of the combination of medieval Fatimid style architecture and modern building materials. Built completely in white stone, its towering twin minarets frame a large central dome. After sunset the mosque is subtly lit up

highlighting its intricate artistry. The Sheikh Mohammed Centre for Cultural Understanding hosts visits to the Jumeirah Mosque offering guests a unique opportunity to learn about Islam and Emirati culture.

AL FAROUQ OMAR BIN AL KHATTAB MOSQUE AND ISLAMIC CENTER Opening its doors in August 2012, the Al Farouq mosque is the largest in the city with a capacity to accommodate 2000 worshippers. It is an aweinspiring tribute to Islamic architecture with distinct Andalusian and Ottoman elements. Drawing inspiration from Turkey’s Blue Mosque, the interiors of the mosque are blue and white and intricately decorated with Moroccan designs and verses from the Holy Quran. The mosque also has a library with more than 4000 books on the Islamic faith, a lecture hall and classrooms. The Al Farouq mosque is open to non-Muslims.

DUBAI DOS AND DON’TS MEETING AND GREETING The acceptable male greeting on meeting a Gulf Arab is to stand up if seated, shake hands and say, “As-Salaam Alaykum”. However for a man to shake the hand of a Muslim woman (and vice versa) is, in most circumstances, considered inappropriate. Local women will usually not offer their hand to a man and will nod and smile instead and some local men prefer not to shake hands with foreign women. If in doubt, wait until a hand is offered when meeting someone for the first time. PERSONAL CONDUCT AND ETIQUETTE Respect Dubai’s local traditions and you will be welcomed with open arms. Rude and arrogant behaviour is unacceptable. Public displays of affection between a man and woman are considered disrespectful and can be subject to arrest. Do not drink alcohol in public. There is zero tolerance for drunken driving and inappropriate behaviour while under the influence of alcohol; both can be subject to arrest. Swearing is considered very offensive. During the holy month of Ramadan, eating, drinking and smoking in public during the fasting hours are strictly prohibited. DRESS CODE A conservative or modest dressing style is highly advised as a sign of respect for local traditions and customs. Shoulder-baring tops, short dresses and tight clothing are considered inappropriate. Swimwear should be limited to the confines of beaches, hotel pools and resorts. Change into casual wear before leaving those areas. During Ramadan, a modest dress code is particularly important. While summer clothing is suitable for most of the year, the cooler months may need jackets and shawls. It is highly recommended to carry sunglasses, sunscreen lotion, hats and umbrellas during the day. PHOTOGRAPHY RESTRICTIONS Most people do not like strangers taking their photos without their permission and the same holds true in the Gulf. Avoid taking photographs of Arab women as it is considered intrusive and rude. Photographing military installations, government buildings and private premises is strictly prohibited. 25



For Bookings


rah Mosque and walking tours of The Sheikh Mohammed Centhe historic Bastakiya and Creektre for Cultural Understanding side. The walk through Bastakiya (SMCCU) was established under and Creekside tours include a visthe patronage of His Highness it to the Bastakiya Mosque, a culSheikh Mohammed bin Rashid tural discovery Q&A session and Al Maktoum in 1998. Operating under the banner of “Open Doors, a treat of freshly brewed Arabic tea, coffee and dates. The CreekOpen Minds” the SMCCU is a side tour has an additional abra non-profit organization that strives ride that takes guests to Deira to remove barriers between people of different nationalities and to visit the gold and spice souks. SMCCU even conducts Spoken raise awareness of the UAE’s local Gulf Arabic classes. Sessions are culture, customs and religion. Located in a traditional wind held during the week days and tower house in the heart of weekends as well. The Jumeirah Mosque has beBastakiya, the SMCCU regularly conducts various activities that come renowned as the focal point aim to improve cross-cultural un- of SMCCU’s “Open Doors, Open derstanding and communication Minds” programme. Till recently, between locals and foreigners it was the only mosque in Dubai across the UAE. The most popu- open to the public and dedicated lar offering of the SMCCU are its to receiving non-Muslim guests. Cultural Breakfasts and Lunches Mosque tours are conducted evSunday, Tuesday, Thursday where guests can tra- eryCentre Theindulge Sheikh in Mohammed for Cultural Understanding and Saturday at 10am. ditional Emirati meal in a relaxed (SMCCU) was established under the patronage Guests of His are requested to dress modestand friendly ambience Highness while Sheikh a Mohammed bin Rashid Al Maktoum traditional attire can also be knowledgeable Emirati host chats ly; in 1998. Operating under the banner of “Open Doors. borrowed from the mosque. to them about the local customs Open Minds.” the SMCCU is a non-profit organization and traditions. SMCCU also Contact: 04 353 6666of different that strives to conremove barriers between people ducts guided tours of the JumeiWebsite: nationalities and raise awareness of the UAE’s local culture,


Tel: +971 4 353 6666

Open Doors. Open Minds.

customs and religion. Located in a traditional wind tower house in the heart of Bastakiya, the SMCCU regularly conducts various activities that aim to improve cross-cultural understanding and communication between locals and foreigners across the UAE. Cultural Breakfast and Lunch The most popular offering of the SMCCU are its Cultural Breakfasts and Lunches where guests can indulge in traditional Emirati meal in a relaxed and friendly ambience while a knowledgeable Emirati host chats to them about the local customs and traditions. Lunch: Every Sunday and Tuesday at 1pm, Duration 90 minutes, AED 70 per Person. Breakfast: Every Monday and Wednesday at 10am, Duration 90 minutes, AED 60 per person.

Jumeirah Mosque Visit The Jumeirah Mosque has become renowned as the focal point of SMCCU’s “Open Doors. Open Minds.” programme. Till recently, it was the only mosque in Dubai open to the Tourists being informed public and dedicated to receiving non-Muslim guests. of the local traditions Every Sunday, Tuesday, Thursday and Saturday at 10am. Guests are requested to dress modestly; traditional attire can also be borrowed from the mosque.

Sheikh Mohammed Centre

Bastakiya Heritage Tour for Cultural Understanding Enjoy a guided walk through the Bastakiya and visit and talk inside the Bastakiya Mosque, followed by a Question & Answer session at the SMCCU house with freshly brewed Arabic tea, coffee and dates. Every Saturday, Sunday, Tuesday and Thursday, Duration 90 minutes, AED 55 per person (Reservations are essential). Bastakiya Walking Tour This tour includes a walk through the Bastakiya and a Question & Answer session at the SMCCU house. Guests will be treated to Arabic Coffee and dates. Daily Saturday to Thursday at 9am, Duration 90 minutes, AED 35 per person (Reservations are essential).

Located in House 26, Al Musallah Road, Bastakiya, Bur Dubai tourism Manual 2013



Arabian Oryx Lizards



Tourism Manual 2013



Teeming with life, the Arabian Desert will impress, astonish and even inspire visitors with its vibrant diversity


t first thought, the desert seems like a stark and desolate place where life seems to fade away. But the deserts of Dubai are quite the opposite. In spite of extreme temperatures and aridity, indigenous species of flora and fauna thrive in the hot sands.

AL mAHA DESERT RESORT & SPA The exclusive Al Maha Desert Resort and Spa plays a pivotal role in the emirate’s conservation efforts. The magnum opus of Dubai’s Emirates Airline, Al Maha was developed as a tribute to the emirate’s traditional life. The establishment of this unique nature reserve in the harsh Arabian Desert was a phenomenal task achieved through sheer grit and determination. Established in 1999, the centrepiece of Al Maha is its embryonic conservation area that is responsible for the reintroduction of the original populations of the Arabian oryx and gazelle in the desert ecosystem. 2003 saw the boundaries of the original reserve undergo a massive expansion to create the Dubai Desert Conservation Reserve (DDCR). While Al Maha remains at the heart of the DDCR; it is sponsored by Emirates Airlines and managed by a dedicated team of Conservation Officers on behalf of the Government of Dubai. Named after the Arabian oryx, Al Maha reflects traditional Arabian architecture. Drawing inspiration from South African, Malaysian and Indonesian luxury lodges, it exotically combines unique natural elements with opulence. The resort’s lifestyle experience is sensational and exquisite. Spread across vast shifting sand dunes, it replicates a Bedouin encampment offering 42 plush individual suites. The resort magazines over 2,000 historic and rare pieces of art, weaponry, Bedouin handicrafts and traditional jewellery and is celebrated for housing the largest private collection of original Arabian antiques and artworks.

DUBAI DESERT CONSERVATION RESERVE Spanning across 225 sq km of the Dubai inland desert ecosystem, the Dubai Desert Conservation Reserve (DDCR) is the UAE’s first wildlife conservation area. More than 57 plant species, 120 varieties of birds and over 43 mammals and reptile species call this massive biome home. The reserve accounts for nearly 5% of the total land area of Dubai, spreading over 90kms of shifting sand dunes. An official member of the International Union for Conservation of Nature since 2008, the DDCR is recognised by the Tourism Manual 2013

United Nations Environment Programme (UNEP) and is included in the United Nations List of Protected Areas – one of the few wildlife sanctuaries in the Middle East. All the revenue earned from visitor entrance fees is used towards conservation projects carried out within the reserve. Over the years, the DDCR’s carefully planned rehabilitation efforts have resulted in a protected environment for the desert wildernesses. One such initiative was the ‘species seeding’ campaign implemented in 2009. 6,200 indigenous trees and shrubs were planted within the reserve with the aim of creating a natural seed bank for natural germination once they established themselves in the surroundings. These would then provide food and shelter for a wide variety of animals, from the hedgehog to the gazelle. A visit to the DDCR is an eye opener for those who think the desert is barren. Alive with more than 40 mammal and reptile species native to the Arabian Peninsula, visitors can catch a glimpse of the Arabian hare, sand fox, Arabian red fox and Gordon’s wild cat. The Arabian oryx and gazelle are the star attraction of the reserve. The DDCR is also a thriving abode for reptiles such as the Arabian sand gecko; sand fish which sports unique black markings on it flank; the Gulf sand gecko, commonly known as the ‘sit and wait’ hunter and the spiny tailed lizard.

THINGS TO DO To preserve the delicate balance of the reserve’s ecosystem, only three of Dubai’s many desert safari operators have been permitted to organise familiarisation trips within the reserve. Guests can embark on an extraordinary safari, exploring the sandy surroundings from within the comfort of a four wheel drive or even on camel back led by Arabian Adventures, Alpha Tours or Lama Desert Tours. Al Maha also allows guests to participate in a number of traditional Arabian pursuits such as falconry, camel treks, horse riding, archery and desert walks. Guided by highly trained experts and conservationists, the desert’s best kept secrets are revealed to nature enthusiasts. 29


It also showcases some exquisite species of indigenous flora. The date palm, the ghaf tree with its edible leaves and the flower bearing sidr trees are common to the area. Feeding on the blossoms of the sidr, wild bees produce honey that is claimed to be the most expensive in the world. Also blooming in the sanctuary one can find a spectrum of desert shrubs such as the pink bloom laden Sodom apple; the broom bush, a shrub that shelters the gazelle and oryx; rimth which is traditionally used to make soap; the lilac pink flower bearing fagonia and the Arabian primrose which produces delicate yellow blooms.

RAS AL KHOR WILDLIFE SANCTUARY The massive greening of the United Arab Emirates has made it an attractive stopover for a huge number of migratory birds and the Ras Al Khor Wildlife Sanctuary (RAKWS) in Dubai is one of the most reputed sites for bird watching in the country. In 2007, the UAE joined the RAMSAR Convention making RAKWS the nation’s first RAMSAR wetland site. Ramsar sites are wetlands of international importance designated under the Ramsar Convention. It is also recognised as a globally Important Bird Area (IBA) by Birdlife International.

fields. It uses its long thin black bill to pick crustaceans and insects from sand or water.

RED-WATTLED LAPWINg (VANELLUS INDICUS) A riot of colour, this large wader has yellow legs, a red bill and facial wattles, a white tail, belly, flanks and upper face with black on its crown, chest, fore neck stripe and tail tip.

RAKWS is located at the head of the 14Km long watercourse known as Dubai Creek, and covers an area of 620 hectares featuring sabkhas saline flats, intertidal mudflats and mangroves, small lagoons and pools, and a few tiny islands which lies at the interface between the Arabian Gulf and the Al Awir Desert. The reserve is a critical staging ground for the wintering birds of the East African – West Asian flyway, sheltering more than 20,000 water birds from 67 species. It is also one of the best managed arid zone wetlands of the region hosting upwards of 500 species of flora and fauna. Currently operating two bird hides (viewing platforms) – the Mangrove and Flamingo hides – the reserve is home to species such as the Greater Flamingo, Spoonbill, Osprey, Red Shank, Cattle Egret,

DID YOU KNOW • That the toothbrush tree (salvadora persica) contains fluoride which prevents tooth decay? For thousands of years, its twigs have been used to clean teeth, hence its name. • That chewing on the dried stems and leaves of the arta plant (Calligonum comosum) can relieve a tooth ache? Traditionally, the sap of the plant has been used to fill aching tooth cavities. • That the Lesser Jerboa (Jaculus jaculus) has the ability to leap a full three meters when threatened by a predator? • The Giant Long-horned Beetle (Anthracocentrus arabicus) is one of 30



the largest beetles in the world at 11 centimetres and can be found in the natural Ghaf forest on the DDCR? • That the yellow-spotted or blueheaded agama (Trapelus flavimaculatus) is normally brown in colour but its head turns bright blue and its tail turns orange when provoked or threatened? • Feeding on shrubs, the Spiny-tailed Lizard never drinks water and is capable of changing colour with body temperature, turning from black to white or yellow as the lizard warms up? Source: Dubai Desert Conservation Reserve

Dunlin, Purple Sunbird, Glossy Ibis and many more avian species making it a must see for bird lovers. Regular visiting hours are from 9am to 4pm, Saturday through Thursday. During Ramadan, visiting hours are from 9am to 2pm, Sunday to Thursday. The nature reserve is closed on Fridays. Individuals and family groups of up to five members can proceed directly to the nature reserve and register at the hides. Group visitors and tour operators need to register on to apply for an entry permit. Allow one to two working days for the processing of the permit. For more information, visit the Ras Al Khor Wildlife Sanctuary website, Watch out for these birds at the Ras Al Khor Wildlife Sanctuary:


Widespread in the Arabian Peninsula, the Emirates alone accounts for 15% to 33% of the estimated word population of this species. Taking advantage of the abundantly available fish stocks, they breed in tight colonies on the serene Gulf Islands. A breathtaking sight to behold is when thousands of these birds fly up and down the coast in close formation, sometimes taking up to an hour or two just to fly past.

BLACK-WINgED STILT (HImANTOPUS HImANTOPUS) This long pink legged bird is partial to marsh, weedy lakes and flooded

A small wader with a distinctly patterned dark grey upper-part and white under-part with markings on the breast.

gREATER FLAmINgO (PHOENICOPTERUS RUBER) After its first appearance in the Arabian Peninsula in 1922, this migrant bird wasn’t seen on the shores of this region till 1993, when a colony nested in Abu Dhabi. In recent years, up to 2,000 birds have wintered in Khor, the largest flock occurrence.

CRAB PLOVER (DROmAS ARDEOLA) Named after its favourite food, this bird has a strong and heavy bill that is perfect for eating crabs. The crab plover has a white plumage except for touch of black on its back and in the primary feathers of its wings.

LITTLE gREEN BEE-EATER (mEROPS ORIENTALIS) With expanding irrigation and landscaping projects creating abundance in food and habitat, this charming bird is one of the country’s success stories. It can be widely see in the northern and eastern parts of the UAE.

INDIAN ROLLER (CORACIAS BENgHALENSIS) Taking its name from the amazing “roller” display it puts on; this bird explodes into brilliant blue as it ascends to the skies. It usually congregates around fields in spring when moth and butterfly larvae are abundant. Tourism Manual 2013

ConvenTion and exhibiTion hub

MEGA MICE Strategically located Dubai has left no stone unturned in enhancing its MICE offering. From world-class convention facilities and excellent infrastructure to a dynamic business environment, the city has all the elements to meet and even exceed the most challenging of MICE requirements


n 2011, Dubai was named as the top MENA meetings, incentives, conventions and exhibitions (MICE) destination by the 5th Middle East Meetings Industry Research report. The International Convention and Congress Association (ICCA) also ranked Dubai as first in the Middle East and as one of the major international meeting destinations globally. The emirate owes these prestigious accolades to the high quality of infrastructure, pro-business regulatory policies, availability of highly skilled labour, free zones and economic clusters it offers to businesses. Hosting over 200 trade shows, exhibitions, events and several hundred meetings and conferences annually, Dubai has become a MICE force to be reckoned with globally. The Dubai Convention Bureau (DCB), a division of the DTCM, was set up to develop and increase Dubai’s share of the international MICE and special events markets, whilst maximising the economic prospects of Dubai. The DCB also maintains memberships with leading industry associations, such as BestCities Global Alliance, for knowledge exchange, business leads, education and networking. In the past, the DCB has contributed to bringing prestigious events and conferences to Dubai such as the International Diabetes Federation, International Bar Association and the World Energy Forum and is continuing to solidify Dubai’s place as a leading MICE destination. Formed in 2010, the Dubai Bid Alliance (DBA) offers a comprehensive package of products and partners to prospective event organisers. The DBA has since identified 120 global conferences that can be tapped for Dubai’s tourism industry and is working towards bringing them to the emirate. This year Dubai will be hosting The World Conference on International Telecommunications, the Global Standards Symposium and The World Telecommunication Standardisation Assembly, with the total number of delegates expected to be over 11,000. In 2013 the Emirate will be playing host to the Interdisciplinary World Congress on Low Back and Pelvic Pain, the Society for Worldwide Interbank Financial Telecommunication Congress & Exhibition, and the International Destination Expo 2013. Further major international events are also set to take place in Dubai in 2014, namely the dual events of the Congress of the Asian Pacific Dental Federation (APDF)


and the Scientific Conference of Asian Pacific Endodontic Confederation (APEC) and the International Symposium on Electronic Art, which will be taking place outside of Europe for the first time since its inception.

miCe Venues The city’s hospitality industry is booming offering a multitude of exceptional venues that cater to every kind of agenda, taste and budget. Combined with highly trained personnel and cutting edge technology, planners can be sure that their imagination will become reality – flawlessly.

dubAi world trAde Centre Since its inception the Dubai World Trade Centre (DWTC) has played a vital role in establishing and cementing Dubai’s position as a global centre for commerce and has now evolved into a multi-dimensional business catalyst. In addition to a wide range of product offerings, the DWTC also provides a suite of value added benefits such as media, advertising, technical, engineering and security services earning a reputation as one of the world’s leading convention destination. Erected in 1979, the iconic 37-storey office tower on Sheikh Zayed Road was DWTC’s first commissioned property. Since then, its facilities have been expanded to include the Dubai International Convention and Exhibition Centre (DICEC), the Convention Tower office building, the Novotel and Ibis hotels and serviced accommodation at the Dubai Trade Centre Hotel Apartments. The DWTC offers a million square feet of flexible and versatile exhibition space, a mix of cafes and leisure dining restaurants plus the open area Palm Garden which can be used for gala dinners or as an informal entertainment area. It also has comprehensive links with the metro, buses and taxis ensuring trouble free connectivity. A mere 15 minute drive from Dubai International Airport, and a 30 minute drive from Dubai World Central – Al Maktoum International, guarantee quick passage of cargo to and from the exhibition centre. Tourism Manual 2013

ConvenTion and exhibiTion hub

A key driver of the Middle East’s events and exhibitions industry, the DWTC made a dynamic international debut as the host venue for the prestigious 2003 IMF Annual General Meetings. DWTC recently announced a record 14% surge in visitor attendance and a solid 5% year on year growth in exhibitor participation. For 2012, DWTC is striving towards increasing its 1.5 – 2.5% contribution to Dubai’s GDP, positioning the MICE sector as one of the key players in the Emirate’s economic growth. As the region’s leading venue operator and event’s organiser, 2012 will see DWTC host some of the world’s leading international congresses, including the ACI Financial Markets World Congress, WHF World Congress of Cardiology, TETRA World Congress, Conference of the Society of Orthopaedic Surgery and Traumatology (SICOT) and Swift International Banking Operations Seminar (SIBOS). These high profile international congresses are expected to attract more than 25,000 visitors. In yet another endorsement of its world class facilities and exceptional products and services, a distinguished panel of industry experts judged DWTC as Best Purpose-Built Events Venue for the second year running and named Dubai International Boat Show, organised by DWTC, as Best Consumer Exhibition at the annual Middle East Event Awards 2011. DWTC offers a varied calendar of events, both large scale and niche, that cover trade, manufacturing, food, healthcare, tourism and leisure, education, aviation, ICT, construction and maritime, to name but a few. The largest and most important ICT event globally, GITEX Technology Week attracts the biggest name in the IT sector bringing together over 3,500 international and local IT vendors with more than 136,000 ICT professionals. The Arabian Travel Market (ATM), the Middle East’s premier travel and tourism event, has grown to become the largest showcase of its kind in the region and one of the biggest in the world. The 2012 edition Tourism Manual 2013

of the show recorded a growth of 7% increase in exhibitors with more than 21,000 sqm of floor space hosting over 2,400 exhibitors and 82 new companies. Aiming to bridge the gap between emerging and mature property markets and providing a networking platform for investors, real estate developers and government authorities, Cityscape Global is an annual event that attracts over 350,000 investors and real estate professionals from 150 countries. Dubai International Boat Show, one of the top five international boat shows in the world, was named Best Middle East Consumer Exhibition. Thousands of visitors attended the first day of the 2012 show, where 430 yachts and boats were on parade, valued at a staggering Dhs960m. The show featured over 20 superyachts, 33 regional launches and nine global premieres from some of the most prestigious names in the boating industry. 11 Superyacht Builders Association (SYBAss) members, the most respected and exclusive superyacht association globally, attended the Boat Show. One of the most notable health shows for DWTC is Arab Health, the largest healthcare exhibition in the Middle East and the second largest in the world. For 2012, the huge exhibition welcomed a record 70,000 visitors, and over 2,600 exhibitors from 58 countries. Gulfood 2011 once again re-affirmed its position as the foremost event for the food and hospitality sector. This year, the event attracted 3,800 exhibitors including 1,080 new exhibitors. The 2012 edition was also the most ‘international’ in the show’s history, with a record 110 national pavilions hosting companies from their respective countries.

has three ballrooms and two boardrooms. The ballrooms offer flexible seating arrangements and can be divided into smaller separate venues; the sophisticated boardrooms are ideal for smaller executive meetings or as break out rooms. Its unique sun terrace and Palm Grove are perfect for outdoor events.

the Address, downtown dubAi Located in the most prestigious square mile on the planet and flanked by the iconic Burj Khalifa, spectacular Dubai Fountain and the colossal Dubai Mall, The Address is one of Dubai’s most exceptional venues for corporate and personal events. Accommodating up to 700 guests, its 634 sqm of meeting facilities include two regal ballrooms, two leading edge meeting rooms, a sophisticated boardroom and capacious outdoor terraces for social events and receptions. Each venue comes with state of the art audio/visual and IT equipment plus a team of highly skilled technical professionals. Offering sumptuous regional and global cuisines, its talented banqueting team can create customised menus to suit the theme of any event.

GrAnd hyAtt dubAi A superb meld of city conference and resort hotel, the Grand Hyatt includes more than 4,340 sqm of meeting and function facilities that can accommodate up to 2,000 guests. Its event spaces include highly versatile ballrooms and 11 multiuse meeting rooms that include two executive boardrooms and a VIP

room. The ballrooms can be divided into three distinct soundproof sections with their own dedicated pre-function areas. Al fresco events can be hosted in the purpose built outdoor space. A high tech media room provides amenities such as integrated video conferencing, high speed Wi-Fi, broadband modem connections plus a highly skilled technology concierge as well as multilingual translation facilities.

JumeirAh ZAbeel sArAy, dubAi A luxurious seaside resort anchored on the west crescent of Palm Jumeirah, the Zabeel Saray offers comprehensive conference facilities which include nine sophisticated venue options that can accommodate from 29 to 350 guests. The meeting rooms feature avant-garde audio/visual equipment, wireless and cable internet, motorised screens, DVD players and ceiling mounted projectors.

Jw mArriott mArquis Set to open later in 2012, this landmark hotel will be elevated above Dubai’s business district - the Business Bay. Spread across two iconic towers, the hotel features exceptional event and business facilities complemented by state-of-the-art technology and intuitive services. Its facilities will include a Business Centre and concierge with secretarial services, 28 meeting and 33 breakout rooms; its Dubai Ballroom will be the hotel’s largest meeting room seating up to 2,000 people. Dubai International Exhibition and Convention Centre

AtlAntis the PAlm Located on the magnificent Palm Jumeirah, Atlantis – The Palm offers the perfect combination of cutting edge conference facilities and a world class luxury lifestyle experience. Its 5,600 sqm Conference Centre features state-of-the-art technology and stunning views over the Arabian Gulf. The resort also 35 35


Dubai Marina Global Village



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Swim, snorkel, scuba dive, shop, soak in culture, go back in history, marvel at its prolific skyline, repose in the lap of luxury, become a food connoisseur, sync yourself with nature or frolic in parks both wet and green – whatever you covet, Dubai has it


ubai’s exciting blend of metropolitan sophistication, natural allures and cultural canopy is attracting the world to its shores. From adventure holidays to pampering retreats, Dubai has everything that a savvy holiday maker desires. From engineering marvels of new Dubai to desert miracles and even heritage sites, this vibrant city inspires a sense of awe at every corner.

gETTINg AROUNd Dubai Metro is the most economical and easiest mode to get acquainted with Dubai. The world’s longest driverless automated railway system, Dubai Metro serves 47 stations via 76kms of rail tracks. Providing hassle free access to some of the emirate’s most popular attractions, Dubai Metro operates two lines - the Red Line serving 27 stations and the Green Line halting at 20 stops. The Red Line stretches from Al Rashidiya to Jebel Ali and accesses the following destinations: Ibn Battuta Mall, Nakheel Harbour and Tower, Dubai Marina Mall, Mall of the Emirates, Burj Khalifa, Dubai Mall, Emirates Towers, Dubai World Trade Centre, Zabeel Park, Al Karama, BurJuman mall, Al Ghurair Shopping Centre, Dubai Creek, Deira City Centre, Dubai International Airport – Terminals 1 and 3, and Rashidiya Park. The Green Line running between Al Qusais to Al Jadaf, provides commuters convenient access to the following venues: Dubai Healthcare City, Wafi City, Al Nasr Leisureland, Dubai Museum, Baniyas Square, Dubai Creek Golf and Yacht Club. At the Union Square and Khalid bin Waleed stations, the two lines cross each other enabling passengers to switch between routes. With passenger convenience as its topmost priority the Metro has implemented a number of measures to make each journey memorable and comfortable for commuters. It has a Gold or VIP section and a separate carriage for women and children. From Saturday to Thursday, it operates from 6am to 11pm, and from 2pm to midnight on Fridays. 22 trains are deployed during peak hours while 16 are deployed during off peak hours. Waiting time is at a minimal with a service operating every six minutes during rush hours. During the off-peak times the frequency becomes every eight minutes. Tourism Manual 2013

The Metro meets the highest international safety standards evaluated by an Independent Safety Assessor. Its safety features include an automatic train supervision system, automatic train protection system, automatic train operations system and a cutting edge signalling system. All the carriages are air conditioned and Wi-Fi enabled. The train doors’ opening and closing mechanisms are synchronised with the platform screen doors at each station. Most stations on Sheikh Zayed Road are linked to air-conditioned footbridges that are fitted with travellators, providing spacious corridors for commuters to access the system. Three massive parking facilities have been constructed at Rashidiya (2,700 spaces), Nakheel Harbour & Tower (3,000 spaces) and Etisalat station (3,000 spaces) on the Green Line, as part of the Roads and Transport Authority’s (RTA) park-and-ride programme. It allows free parking for Dubai Metro users. While improving connectivity is the metro’s core function, in a broader way it has helped enhance the city’s appeal as a tourist destination, is conducive to a superior business environment and has advanced the emirate’s urban architecture. Contact: 800 9090 Website:

CITy TOURS A guided city tour is the ideal way to view all of Dubai’s fantastic tourist attractions. Comprehensive tours covering the emirate’s key landmarks are available throughout the day and offered by almost every travel agent. Most city tours are multifaceted just like the city they cover. They encompass the emirate’s historical, cultural, entertainment and beach attractions. Popular sights include Dubai Creek, various souks, Al Bastakiya, Dubai Museum, Jumeirah Mosque, Mall of the Emirates, Dubai Mall, Burj Khalifa, Jumeirah Beach, Dubai Marina and much more.

BIg BUS COMPANy The Big Bus Sightseeing Tours reveal Dubai’s landmarks and chart the city’s rapid development through a variety of tours such as the Day Tours, Night Tours, 24 or 48 hour tours. The Big Bus Ticket also gives guests a complimentary Arabian Dhow cruise. A unique 37


for these to be actively pursued. The city’s architects can be described as ‘starchitects’. Some of Dubai’s most iconic and trailblazing developments that broke architectural barriers and raised the bar for the world are:


Burj Al Arab hop-on, hop-off facility and live-guided commentary make the Big Bus Tour the perfect introduction to Dubai. Contact: 04 340 7709 Website:

TAKE A CRUISE The sea has always steered life in Dubai. It is only fitting that a dhow cruise along its arterial Creek is one of the best ways to feel the pulse of the emirate. The exteriors of these vessels replicate the traditional Arabian dhows, but the interiors are aesthetically fitted with luxurious furnishings making the cruise a relaxing and enjoyable experience. The idyllic evening cruise offers a breathtaking view of this ‘city of lights’ and includes a sumptuous dinner. Another offering uniquely Dubai is the traditional abra – or local commuter water taxi service – that crosses the Creek between Deira and Bur Dubai. These abras transport more than 15,000 people across the Creek every single day and cost just a few dirhams. Tourists can also hire an abra 38

by themselves for an agreed sum. A modern take on the abra is the Water Bus service launched by the Marine Agency of the Roads and Transport Authority. A highly advanced service, the Water Bus covers key landmarks in Deira, Bur Dubai and the Creek area offering easy access to the emirate’s historical and cultural sites. Setting sail from the Al Shindagha or Al Seef marine stations, the Water Bus runs from 10am to 10pm through the week. The air conditioned Water Buses can accommodate up to 36 passengers taking 45 minutes per trip with an interval of 15 minutes between services. For a reasonable Dhs50 for adults and Dhs25 for children, the Water Bus ticket is valid for one day and includes a tourist map and water bus pack. Contact: 800 9090 Website:

HELICOPTER TOUR Travel like the rich and famous and fly in one of the most luxurious helicopters around. Dubai is famous for its iconic buildings and magnificent skyline and

there is no better way to see it all than from the air. Taking off from The Palm Jumeirah, the 15-minute flight soars over the beautiful Arabian Gulf coastline, the incredible Palm Island, the Burj Al Arab and The World Islands. Heading inland visitors will fly over Union Square, Sheikh Zayed Road, the Mall of the Emirates and of course, the world’s tallest building, the Burj Khalifa. The tour can also be extended to cover the picturesque Dubai Creek, Emirates Golf Course, the Camel Race Track and Dubai’s Nad Al Sheba Race Track. Contact: 04 294 9888 Website:

ARCHITECTURAL MARVELS Its soaring towers and mind numbing constructions have rightfully earned Dubai the title of one of the most intriguing centres of the architectural world. The emirate’s leadership encourages a revolutionary design philosophy and also makes it possible

Symbolic of the new Middle East – vivacious and futuristic – the spectacular Burj Khalifa inspires awe at every level. Soaring 828 metres over the Dubai skyline, this is the world’s tallest building. The Burj is an extraordinary union of art, engineering and heritage. The Burj pays homage to the emirate’s attachment to its past; its basic design is inspired by the desert flower, the Hymenocallis. Mirroring the triple lobed bloom’s harmonious structure, the Burj consists of three towers arranged around a central core. The tower’s stunning interiors reflect both its iconic global status and its reverence for the local culture. More than 1000 specially commissioned pieces of art from Middle Eastern and international artists adorn the walls of the Burj, becoming a unique meeting point for cultures from across the world. But the centrepiece of the interiors is an artwork featuring 196 bronze and brass alloy cymbals suspended on titanium rods anchored at the bottom of two pools. Representing the 196 countries of the world, this masterpiece stands proudly in the tower’s residential lobby. The superlative Armani Hotel is also located in the Burj Khalifa. Boasting 160 chic guestrooms and suites, sophisticated meeting and banqueting facilities, a luxurious spa, five gourmet restaurants and the region’s first Armani/Prive nightclub. It also houses 144 one- and twobedroom Armani residences Contact: 04 888 8888 Website:

BURj AL ARAB The city’s first engineering feat that placed it on the world’s architectural map, the magnificent Burj Al Arab has become synonymous with Dubai. Built on a triangular manmade island that juts 280 metres into the Arabian Gulf, the Burj Al Arab is designed as a billowing sail rising 321 metres above the sea. Tourism Manual 2013


The island is linked to the mainland by a slender, gently curving bridge. The hotel also features the tallest atrium lobby in the world which at 180 metres can accommodate the entire Dubai World Trade Centre building. The ultimate in Arabian hospitality, the royal Burj Al Arab offers the finest to its guests – a fleet of Rolls Royce to chauffer guests; rain showers and Jacuzzis in every suite, discreet in-suite check-in and checkout facilities, a personal shopper and round-the-clock butler services. Contact: 04 301 7777 Website:

ATLANTIS, THE PALM Just as magical as the legend it was inspired by, the Atlantis rises gracefully above the ivory sands and sapphire waters of the Arabian Gulf. Resting atop the crescent, the resort is the crowning glory of the Palm Jumeirah. A distinct marine theme runs through the resort which offers unparalleled luxury in its 1,539 exotic suites, 700 metres of pristine private beach, the exciting Aquaventure water park, Dolphin Bay, sensual ShuiQi spa and eclectic mix of celebrity restaurants such as Nobu and Rostang’s Brasserie. The Lost Chambers provide a breathtaking glimpse into unique marine habitats through their maze of underwater halls and tunnels. The Atlantis also has a PADI accredited 5-star dive centre. Access to the hotel is as unique as the hotel itself. Guests can board the Monorail to be transported through the centre of the Palm Jumeirah directly to the Atlantis or drive through the six-lane underwater vehicle tunnel. Contact: 04 426 0000 Website:

MEydAN CITy A recent and stunning addition to Dubai’s sporting, lifestyle and even business destinations, Meydan City is an exclusive blend of four districts – The Meydan Racecourse, Meydan Metropolis, Meydan Horizons and the Meydan Godolphin Parks. Meaning a ‘meeting place’ in Arabic, Meydan lives up to its name creating a platform where sports, business and cosmopolitan living merge harmoniously. At the epicentre of Meydan City lies the Meydan racecourse - host of the world’s richest horse race. Comprising of a 1,750m all-weather Tapeta surface track and 2,400m turf track, this is the world’s largest integrated racing facility. The Meydan Grandstand can accommodate 60,000 race goers and is also home to the world’s first luxury five-star trackside hotel. The hotel, more than 10 fine dining restaurants, the Meydan Museum and Gallery, an IMAX theatre and offices of the Dubai Racing Club and Emirates Racing Authority are all housed within this development. The Grandstand also incorporates a peerless breeding and training facility. The Meydan Marina allows yachters to sail into the Meydan directly from the Dubai Creek. Berthing up to 80 yachts at a time, these sea farers will have direct access to the waterfront restaurant and cafes. They can also view the races without leaving the comfort of their vessel. Contact: 04 381 3231 Website: www.meydan


At 42 acres Aquaventure is the biggest splash in the Middle East. Designed so that there is never a dry moment, the waterpark offers four different and

thrilling aquatic experiences: water slide, river rides, young kids’ area and the Aquaventure beach. The highlight of Aquaventure is the Ziggurat, a Mesopotamian style pyramid that features the 27.5 metre Leap of Faith. An adrenaline pumping slide, the Leap of Faith catapults riders into a transparent tunnel and through a shark-filled lagoon, where guitar sharks, bow mouth sharks, white tip, black tip and grey reef sharks all reside. The Torrent River and sensational Rapids ensure a high octane ride through caverns and accented with tidal waves. The Splasher’s Area is perfect for little ones – lots of fun and absolutely safe. Contact: 04 426 0000 Website:

CHILDRENʼS CITY Kids will love Children’s City, a learning centre packed with interactive exhibits where they can learn about applied sciences, nature, space exploration, local and international culture and even the human body. Located in the lush Creek Park, Children’s City also includes a Planetarium, Under Fives’ Corner and a theatre presenting a variety of shows. Contact: 04 334 0808 Website:

dUBAI dOLPHINARIUM Intelligent and playful, dolphins have always enticed humans. The Dubai Dolphinarium lets dolphin lovers interact with these gentle animals, providing a unique learning experience. Visitors will be mesmerised by the live show performed by the talented bottlenose dolphins and fur seals. At the habitat pool visitors can swim with the dolphins and enjoy a variety of different interactions such as hugging, being pulled around the pool by their dorsal

fin and the hugely popular ‘dolphin kiss’. The Dolphinarium also offers a variety of therapeutic programs for children with special needs. Kids can capture their fantastic moments with the dolphins and seals through exclusive photo sessions. Contact: 04 336 9773 Website:

gLOBAL VILLAgE The highlight of the Dubai Shopping Festival, Global Village is the region’s largest tourism attraction and the emirate’s leading shopping and family entertainment destination. Showcasing the music, dance, arts, handicrafts, theatre and heritage of various countries of the world, Global Village is one of Dubai’s biggest leisure brands. The open-air extravaganza hosts pavilions of more than 40 countries selling trinkets, native food, clothes and memorabilia. A vibrant carnival atmosphere pervades the fair ground with series of spectacular shows, colourful parades and engaging theatre performances entertaining visitors. This year Global Village will open its doors to visitors for 161 days – the longest in its 17 year history; opening from 21 October 2012 to 30 March 2013. Contact: 04 362 4114 Website:

MAgIC PLANET Located in Deira City Centre, Mall of the Emirates and Mirdiff City Centre, Magic Planet is one of the largest family entertainment centres in the region. Racing simulators, arcade games, 4D theatre and state of the art high speed amusement rides with an incredible range of games, rides and attractions, Magic Planet promises fun for everyone.

SKI dUBAI Snow and penguins in the desert? The impossible became possible with Ski

Atlantis, The Palm


Tourism Manual 2013


Dubai, the Middle East’s first indoor ski resort. Spanning an amazing 22,500 square metres that is covered with real and fresh snow all year round, Ski Dubai offers a variety of winter thrills. In its unique mountain theme setting, visitors can enjoy skiing, snowboarding, tobogganing or just playing in the snow. The Ski slope comprises five different runs which vary in difficulty, from the beginner’s slope to seasoned skiers advance runs. The Ski Dubai Snow Park is the largest in the world covering an area of 3000sqm. Children and parents can spend a fun afternoon building snowmen, or on bobsled rides or tubing, or just exploring the interactive snow cavern. Raising Ski Dubai’s fun quotient are its resident Gentoo and King penguins. With a private pool, top deck area with rocks and a private holding area, the penguin enclosure is the most sophisticated habitat in the UAE. Guests will be enthralled by the grand “March of the Penguins” as they make their way across Ski Dubai. For an intimate fun experience with the penguins, guests can register for the Peng-Friend Encounter that includes underwater viewing, getting up-close and personal with your own Snow Penguins and optional photos of the experience. Contact: 04 409 4000 Website: www.theplaymania. com and

WILd WAdI Dubai’s first waterpark, it still remains the most popular water adventure land in the Middle East. Themed around the tales of Sinbad and Juha, Wild Wadi is spread across 12 acres and offers a variety of rides. Waves, rivers, lagoons, waterslides, tornadoes and high powered jets come together to create an adrenaline pumping experience like no other. Master Blasters defy gravity as high-powered jets toss thrill seekers 15 metres into the air while Tantrum Alley brings daredevils face to face with powerful tornadoes eventually dumping them into a pool. One of only four such rides in the world, the Wipeout and Riptide Flowriders promise a blast – seven tonnes of water are shot out in a thin sheet to produce Tourism Manual 2013

Bur Dubai Creek a realistic wave effect that offers the ultimate surfing experience. Contact: 800 58634724 Website:


AL BOOM TOURIST VILLAgE Standing along the banks of the Dubai Creek on the Garhoud side, Al Boom’s traditionally inspired architecture is a majestic landmark. Guests can catch a glimpse of the UAE’s glorious past in Al Boom’s Bedouin experience which includes camel and horse riding, falcon show, henna painting and Arabic bread making demonstrations – all in an authentic Bedouin desert tent. Al Boom also offers a choice of four banquet halls for events and weddings and three restaurants serving international, Indian and local cuisines. Guests can also embark on a Dhow Cruise from here; the Village offers a choice of three beautiful dhows to choose from. Contact: 04 324 3000 Website:

dEIRA CREEKSIdE No other site in Dubai captures the essence of the emirate as the Deira Creek does. A row of modern buildings juxtaposed against the shimmering creek with traditional dhows still plying the waters – this is also the city’s most popular photography muse. The Etisalat Tower with its distinctive “golf ball” top, the dhow inspired structure of the National Bank of Dubai headquarters, the dramatic blue façade of the Dubai Chamber of Commerce and Industry and the

delicately designed window screens of the Department of Economic Development against the backdrop of the historic Creek, make for stunning pictures, both by night and day.

Club make Madinat Jumeirah a onestop holiday destination. Contact: 04 366 8888 Website:


For a desert city, Dubai is unbelievably green. Superbly manicured lawns, rows of date palms, neems, gulmohurs and flowers blooming in a riot of colors greet visitors at every corner. In-leaf throughout the year, the city’s stunning architecture is interspersed with tranquil green spaces in abundance. The concrete weary can head to any the emirate’s green oases for rejuvenation and relaxation. Dubai’s most popular parks are Safa Park, Creekside Park, Al Mamzar Park, Mushriff and Zabeel Park.

Set on Sheikh Zayed Road, the Emirates Towers were designed to symbolise the technology of the new millennium – one that reaches out towards the future, yet is firmly planted in its cultural roots. The slender triangular towers clad in aluminium panels with copper and silver reflective glass capture the changing light of the desert sun and show off their dramatic illumination at night. Comprising of a five-star hotel (managed by Jumeirah Hotels), fine dining restaurants and an up- scale shopping arcade, Emirates Towers are among the city’s premium lifestyle destinations.



Home to the Hoope, Scoops Owl, Orphean Warbler, Ethiopian hedgehog and other indigenous flora and fauna, Mushriff Park is a natural forest park. A notable feature of the park is the International MAdINAT jUMEIRAH Luxury and service meld flawlessly at Garden Area displaying miniature modthe Madinat Jumeirah. Mirroring an els of houses from around the world. ancient Arab citadel, this resort is a tribute to Dubai’s Arabian heritage. ZABEEL TECHNOLOgy Madinat Jumeirah translates into THEME PARK the ‘City of Jumeirah’, so named Claiming to be the park for all seasons, because of the sheer variety of this Zabeel Park Is the first technology magnificent Resort. Its two grand based theme park in the Gulf. Coverboutique hotels, 29 summer court- ing an area of 47.5 hectares, the park yard houses, traditional Souq with is divided into three areas connected 75 elite boutiques, a theatre seat- by pedestrian footbridges. StarGate, ing 442 people, an amphitheatre, an edutainment centre, is the highlight the 26 treatment room Talise Spa, of the park. It also has football fields, 44 world-class restaurants and bars, a mini-golf course, a jogging track, a the region’s leading conference and viewing tower and high-tech interacbanqueting centre, unlimited recre- tive displays including a space maze, a ational facilities and the Quay Health 3D theatre and an IMAX cinema. 43


Dragon Mart WaďŹ Mall


Tourism Manual 2013


SPLENDID SHOPPING Dubai’s glittering malls packed with luxury brands and offering a sophisticated lifestyle experience have earned it the vote of the ‘World’s Best Shopping Destination’


ubai’s shopping fields are the perfect place to practice the art of acquisition. In its grandiose malls and traditional souqs shoppers are sure to discover something unique and even find unbelievable bargains. Whatever your pursuit – conventional east or trendy west, bargain or upscale, fashion or food – Dubai has the potential to satisfy every retail craving. The glittering shopping experience begins the moment you fly into Dubai’s award-winning airport where Dubai Duty Free is the region’s top travel retailer offering an array of designer fragrances, chocolates, dates, cosmetics and the latest technology. The retail extravaganza continues in the city with exciting promotions, discounts and offers being offered throughout the year. One-stop retreats for every shopping need from exclusive lifestyle choices to action packed entertainment, Dubai’s malls have now evolved into miniature leisure destinations. Sensational shopping festivals such as Dubai Shopping Festival (DSF) and Dubai Summer Surprises (DSS) capture the cherry on the shopping cake for the international buyer. Every mall in the emirate is an active participant of these shopping festivals and offers shoppers incredible discounts. Apart from its alluring malls, a range of hypermarkets, consumer electronics shops and department stores have a mushrooming presence in the emirate too. Adding a touch of heritage to this shopping wonderland are the traditional souqs that sell impressive collections of authentic Arabian merchandise such as hand woven carpets, pashmina shawls, silver jewellery, souvenirs and other memorabilia.

Dubai DuTy Free Operating 18,000 square metres of retail space across Terminals 1, 2 and 3; Dubai Duty Free (DDF) is one of the world’s largest airport retailers. Founded on the principle of providing travellers with a first class retail experience in a shopper friendly environment; its diverse range of products cover delicatessen, fine chocolates, cheese, gold and jewellery, perfumes, books, leather goods and the latest in technology. In July 2012 , DDF made its first foray into border shop retailing with the inauguration of its Hatta Border Shop located at the Customs and Immigration Offices at the Hatta-Oman border. In the same month, DDF also opened its first hotel, the Jumeirah Creekside Hotel. Developed by DDF, the 292-room property is managed by the Jumeirah Group and is located on the grounds of the Aviation Club in Garhoud. Tourism Manual 2013

SOuKS For an authentic Arabian shopping excursion, head to any of the emirate’s exotic souqs. Prepare to be mesmerised as mounds of succulent dates, aromatic herbs and spices, intricately carved trunks, Dallahs or Arabic coffee pots, framed khanjars or traditional daggers, prayer beads, figurines in soapstone, goblets of marble, antique silver jewellery or brass items vie for attention. In these vibrant markets, guests are sure to find the perfect souvenir for friends and family or a relic to commemorate their own Arabian experience. The Deira Gold Souk is the largest gold market in the world. 22 karat Indian extravaganzas, 18 karat delicate Italian pieces, diamond encrusted ornaments and strings of pearls glint from each window demonstrating why Dubai is also known as the ‘City of Gold’. The Carpet Souq in Deira Towers offers exquisite carpets from Iran, Afghanistan, Pakistan and Turkey in wool and silk that may leave you poorer by a few hundred dirhams to a several thousand! Bur Dubai’s IT street boasts the latest in technology ranging from smart handhelds and laptops to digital cameras. The Miraj Islamic Art Centre displays unique works of art from across the world. The rich influences of Persian, Byzantine, Sassanian and Turkish techniques, styles and forms are prominently evident in their art offerings. Heirloom connoisseurs can choose from exquisite Mughal jewellery encrusted with precious stones; Astrolabes; vessels cast in silver, bronze and copper such as surahis (long necked pitchers), samawars (tea maker), table ware, candle holders and oil lamps; striking paintings that narrate the tales of yore; elaborately knotted carpets, both Persian and bejeweled masterpieces embellished with lapis lazuli, turquoise, carnelian and pure gold thread and exotic tapestries made of velvet, silk and linen. Visitors will also behold amazing displays of Islamic weaponry – daggers, swords, shields and helmets inlaid with precious stones and decorated with intricate calligraphy. Contact: 04 394 1084 Website:

SHOppinG FeSTivaLS

Dubai SHOppinG FeSTivaL A dynamic diffusion of culture and shopping, the Dubai Shopping Festival (DSF) is the most important shopping event on Dubai’s retail calendar. A sense of euphoria dissipates across the city with over 2,300 participating retail outlets offering attractive discounts and offers on gold, perfumes, haute couture, cars, electronics, handicrafts and textiles. The vibrant Global Village gains further zest during the DSF. Hoards of people 45



you desire.

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descend upon its colourful pavilions to catch a glimpse of cultures from around the world through colourful shows, lively parades and lavish spreads of exotic foods.

Dubai Summer SurpriSeS Summer in Dubai wouldn’t be the same without the hugely popular Dubai Summer Surprises (DSS). Coinciding with the annual summer vacation in the city, DSS focuses on providing fun, knowledge and amusement for children. Modhesh, the festival’s adorable yellow mascot with his sunny smile takes over the city and the young and young at heart naturally gravitate towards Modhesh World. Held at the Dubai World Trade Centre (DWTC), Modhesh World is a huge funfair and entertainment platform offering competitions, rides, educational activities, stage shows, hospitality tents and a multi-cuisine food court. Most malls also stage shows, parades and other child-centric activities during this time. And of course, bargains and discounts flood the city’s malls making shopping a highly worthwhile pursuit!

eiD in Dubai Celebrating Islamic culture and tradition, the Eid in Dubai festival is woven into by the emirate’s unique religious and social fresco. Held during the Eid Al Fitr celebrations, the event exhibits parades, live performances, fetes, carnivals, fireworks displays and amazing shopping discounts across the city. The Ramadan Night Market is also held at the DWTC during the last ten days of Ramadan and through the Eid celebrations. A consumer lifestyle exhibition, it offers apparel, gifts, electronics, perfumes, cosmetics, jewellery and household items.

SHOppinG neiGHbOurHOODS While sprawling malls and stylish designer merchandise are its highlights, bargain hunters will be equally at ease in Dubai. For the haggling addict, Dubai offers fascinating shopping areas like the Karama Complex which sells a plethora of products like imitation designer purses and watches, pashminas, shisha pipes, Arabic musical instruments and other trinkets at extremely budget friendly prices.

Modesh World On weekends, mounds of fresh seafood spill into the Karama Fish Market. Succulent jumbo prawns, whole squid, crabs, salmon fillets, mountains of shellfish, hammour and red snapper are sold by the kilo to ardent seafood lovers. Sun ripened tomatoes, fresh cantaloupes, juicy oranges and the best of the season’s produce can also be found here. If custom made clothing brings out your element, then don’t miss the tailors in Satwa. They can replicate any style off a magazine page at extremely reasonable prices. Buy your fabrics from the rows of shops on Diyafah Street and end the day at any of the al fresco cafes or restaurants that offer global cuisines. Meena Bazaar in Bur Dubai is reminiscent of an upscale Indian market. Bolts of colours in every fabric imaginable, racks of ready-made clothing, rows of shops selling jewellery in gold, diamonds and even imitation jewellery are crowded cheek by jowl. First time visitors will be overwhelmed by the options available but friendly staff are always around to lend a helping hand.

FLea marKeTS Dubai Mall Tourism Manual 2013

Thrifty shoppers can meet their match at the flea and handicraft markets held throughout the year across

the emirate. Safa Park hosts Dubai Flea Market, the city’s best and biggest flea market. Stalls sell an array bric-a-brac, handicrafts and secondhand items, with everything from clothes and toys to household items. Visit com for details of the next sale.

reTaiL anD enTerTainmenT CenTreS Dubai’s malls are a stunning showcase of international designer brands and an opulent lifestyle, but their most amazing quality is their sheer number. Be it the by the beach, at the creek, in the centre of the city or nestled in a residential neighbourhood – big and small malls dot the city making it a shopper’s paradise. Apart from offering an unparallelled shopping experience, these malls have become an intrinsic part of the city where you can meet friends, sip a cuppa, watch a movie, play games, window shop or even fine dine. Some of Dubai’s premier lifestyle destinations are:

aL GHurair CiTy One of the oldest malls in the emirate, Al Ghurair opened long before Dubai became a global retail centre. Al Ghurair introduced the city to the idea of a high-street 47


shopping experience within lavish surroundings. Located on Rigga Road, the mall is an exciting combination of Arabic inspired landscapes, exciting streetscapes, the best in food and entertainment and today’s most popular brands. With over 200 international high street brands such as French Connection, Sebago, Esprit, Merrell, Splash and Shana to name just a few, offering the very best in contemporary fashion, shoppers will be spoilt for choice. Al Ghurair also offers the best in traditional haute couture ranging from intricately embroidered abayas and shaylas to exotic Arabic fragrances.

and Bloomingdales to high street favourites such as Bershka, Oasis, Mango, Zara and H&M. Dubai Mall’s Fashion Avenue is renowned as the world’s largest collection of fashion brands under one roof. Promising to be the ultimate leisure destination for everyone with everything, Dubai Mall has a series of exciting attractions. The centrepiece of the mall is the Dubai Aquarium and Underwater Zoo which has more than 33,000 living animals including 400 sharks and rays. Walk through its 270 degree acrylic tunnel for a closer look, or simply peer in from its viewing panel, again the largest in the world. Watch an entrancing performance of light and water that is the Dubai Fountain from the mall’s waterfront promenade. The actioninclined can spend the evening gliding across the icy expanse of the Olympic sized Dubai Ice Rink or indulge in adrenaline pumping rides at the SEGA Republic while movie buffs can enjoy the 22 screen Reel Cinema. Another groundbreaking initiative for Dubai Mall is the award winning KidZania, a children’s educational theme park.

Festival Centre

burJuman The world’s finest brought together in an ambience of absolute comfort and luxury, BurJuman is aliased the residence of high fashion. The mall offers over 340 luxury and popular high street brands spread over a sprawling 300,000 sq ft of retail space. Home to Saks Fifth Avenue, Hermes, Cartier and Louis Vuitton, BurJuman is served by two metro lines.

Deira CiTy CenTre Famous for being the place ‘where you love to shop’, Deira City Centre pioneered the shopping mall culture in Dubai. Shoppers will find it easy to lose themselves in the 370 outlets offering popular fashion brands, electronic stores, dedicated jewellery and textile courts. Its entertainment facilities include Magic Planet, one of the region’s most popular indoor family entertainment centres; Bowling City, CineStar Cinemas, an 11-screen cinema multiplex with 3,000 seats. The Metro’s Red Line provides direct access to the mall.

DraGOnmarT The world’s biggest trading centre for Chinese products outside mainland China, Dragon Mart is retail’s most successful story. Stretching 1.2kms, this dragon shaped structure covers 150,000 square metres and houses close to 4,000 shops. 48

Conveniently seated in International City, it harbours a spectrum of products like machinery tools, lighting fixtures, building materials, furniture, household, appliances, toys and stationery. Future expansion plans for this mall include the construction of Dragon Mart 2 which will add a hypermarket, cinemas, entertainment areas, restaurants, retail outlets, hotel, ample car parking spaces and much more adding a new dimension to its retail offering. The new phase, work on which will commence soon, will add 177,000 square metres to the existing mall with the total size being 335,000 square metres, equivalent to 47 international football pitches.

Dubai FeSTivaL CiTy – FeSTivaL CenTer Boasting one of the most picturesque waterfront settings in the city, the crescent shaped Festival Centre

stands majestically on the banks of the historic Dubai Creek. Labelled the ‘retail resort’ of the emirate, Festival Centre boasts over 370 outlets including 25 flagship stores on its portfolio. Leading brands such as Aeropostale, Forever 21, Marks & Spencer, Paris Hilton, Kurt Geiger, New Yorker, Billabong and many more have a presence in the Centre. Festival Centre also sports a Bowling City and 12 screen Grand Cinema Complex.

THe Dubai maLL The crème de la crème of Dubai’s shopping landscape; Dubai Mall is the world’s largest shopping, entertainment and leisure destinations. It also boasts the world’s most iconic neighbour – the lofty Burj Khalifa. Sprawling across 12 million square feet, the mall sports more than a thousand retails outlets from couturier labels such as Armani, Chanel, Louis Vuitton, Galleries Lafayette

Dubai marina maLL High-street fashion, aspirational boutiques, al fresco waterfront dining and entertainment – Dubai Marina Mall creates a stylish and relaxed environment where spending time is effortless and enjoyable. Its unique circular atrium and massive promenade offer panoramic views of the Dubai Marina. The Marina Mini Express is a funfilled way for children to explore the mall. The five-star Address Dubai Marina hotel is also directly linked to the mall.

Dubai OuTLeT maLL Housing over 800 of the world’s top fashion brands, celebrated perfumes and one-off gems, and all with 30-90% off throughout the year, shopping at Dubai Outlet Mall is great value for money. Mondays are bonanza days for shoppers. Every Monday is Half Price Monday at Outlet Mall, Tourism Manual 2013

Mart Trading Hours: Sunday –Wednesday: 10.00 am to 10:00 p.m. Thursday – Saturday: 10:00 am to 12:00 midnight


Mercato Mall

concept that makes shopping absolutely hassle free. The mall has 275 retailers, 50 restaurants and food outlets, 21 state of the art cinema screens including the UAE’s first IMAX. Ibn Battuta can be accessed via Dubai Metro’s Red Line.

LamCy pLaza Cheerful and economical, Lamcy has an incredible retail portfolio that offers a mix of local, regional and international brands. 150 outlets are laid out in a distinctive ‘open shopping’ plan that allows visitors to seamlessly access a wide variety of apparel, accessories, toys, electronics, household items, jewellery and watches. Children can be left under the careful supervision of the FunCity staff – Lamcy’s Play and Discover Centre – while parents scout through Carter’s Nine West, Springfield and the mall’s other stores.

eTiHaD maLL Its interiors take inspiration from the finest of Arabic culture and its offerings are top local and international 50

brands. 136 outlets ranging from home ware and fashion to perfumes and spas make Etihad, the ‘mall for all’. Entertainment options for the entire family and more than 20 restaurants add the finishing touches to a pleasurable shopping experience.

merCaTO maLL

The latest addition to Dubai’s shopping scape, Madina Mall comprises of more than 120 outlets across 400,000 square metres. Featuring restaurants, a family entertainment area and hypermarket, its most popular resident is the British basementbargain store, Poundstretcher. Contact: 04 282 8800

Renaissance period Italian towns were built around a “mercato” where people met to trade goods and information gradually becoming the nucleus of the community. Mercato imbibes this philosophy in its offerings. 126 outlets retailing a variety of products from fashion to furnishings, cafés, cinemas, a supermarket and even spas and salons are housed in the mall. Armani , Massimo Dutti, Laura Ashley and many other global brands can be found here.

maLL OF THe emiraTeS

mirDiFF CiTy CenTre

Shopping, skiing, theatre, art and hospitality meld beautifully at the exceptional Mall of the Emirates. The

Though Mirdiff City Centre is a large mall offering a full range of shopping and leisure experiences, it exudes

maDina maLL

where merchandise that is discounted 50% or more from the original price is displayed outside participating stores, creating a mega bargain market ambience in the mall! The mall also has a Tourism programme which provides tourists with extra added value offers and discounts at its different stores. Tourists can ask their hotel concierge or get the information on the Dubai Outlet Mall free shuttle bus services to the hotels. They will be provided with an Outlet Plus Card that has to be Customer Service Desk at the mall’s dome area. The card is valid for one day and comes with a list of participating stores at Outlet Mall.

mall boasts more than 500 international brands retailing fashion, lifestyle, sports, electronics and home furnishing products and even a super stylish Fashion Dome dedicated to stalwarts such as Louis Vuitton, Paul Smith and Diane Von Furstenberg. But what makes this mall legendary is the spectacular Ski Dubai – the region’s first indoor ski resort. Its family leisure offerings also include Magic Planet, a 14-screen multiplex cinema, the five-star Kempinski and The Pullman Dubai Hotels, the Mall’s 500-seat DUCTAC community theatre and accompanying arts centre, and over 85 coffee shops and restaurants. Dubai Metro’s Red Line makes a direct stop at the mall.

ibn baTTuTa maLL Renowned for its design sensibilities, the unique architecture of the mall celebrates the travels of the famous Arab explorer, Ibn Battuta. The mall has six courts reflecting the architecture of each region Ibn Battuta explored – Andalusia, Tunisia, Egypt, Persia, India and China. Ibn Battuta’s claim to fame also lies in the fact that it is the world’s largest themed mall. Divided into four sections: family & convenience, major department stores, up-market brands & lifestyles and entertainment & leisure, the mall follows a unique retailing

The Walk, Jumeirah Tourism Manual 2013

Discover the life at Dubai Festival City.

Tee off at the championship 18-hole Al Badia Golf Club. Enjoy shopping for the world’s best brands or treat your taste-buds at over ninety cafés and restaurants in Festival Centre. Experience the finest hospitality at the iconic InterContinental and Crowne Plaza Hotels. Mix business with pleasure at the most happening corporate address, Festival Tower. Choose between traditionally inspired living at Al Badia Residences or modern luxury at Al Marsa Plaza. It's all happening where it all began! Follow us on



the feel of a community focused environment. It provides shoppers with a full range of retailing, leisure and lifestyle choices. The best of both, local and international retailers such as Pottery Barn, Miss Selfridge, Freedom Furniture and Decathon to name a few are anchored at Mirdiff. Shoppers can also indulge in an eclectic range of entertainment facilities: AquaPlay – a water based edutainment facility, PlayNation, iFly – an indoor skydiving facility, Soccer Circus, Cite des Infants – a play centre for little ones, Yalla! Bowling – a 12 lane bowling centre and a cinema.

reeF maLL Reef Mall located in the heart of Deira is the ideal neighbourhood mall with a plethora shops covering everything from home furnishings to budget friendly fashion brands, Home Centre, Splash, Bossini, G2000, Nine West, Aldo Accessories and many more high quality brands.

TimeS Square CenTre A contemporary leisure destination that offers a great mix of big brands such as Sharaf DG, Adventure HQ, Intersport, Toys R Us, YellowHat, DG+, Sanrio, Music Chamber, Music Academy, Dress 2 Impress and many more. Times Square Centre also has a safe play area where children can enjoy a wide range of games and rides. However,

the mall’s claim to fame is Chillout, Middle East’s first ever Ice Lounge - a unique concept wherein guests step into a sub-zero environment with the walls, tables, chairs and even glasses, made entirely out of ice.

WaFi CiTy Inspired by the vistas of ancient Egypt, Wafi is an unrivalled fusion of food, art, luxury and fashion. Fashion choices range from the classy Escada and Chanel to new waves such as Tiger Lily, Ginger & Lace and Desert Rose. Gourmet food connoisseurs can satiate their taste buds at its 20 fine dining venues. Energise yourself at the Encounter Zone or simply enjoy a live performance at the mall’s laidback rooftop gardens. The Cleopatra Spa helps shoppers harmonise their body and soul. Those looking for a touch of history can soak in the authentic splendour of the 14th century inspired Khan Murjaan souk. Wafi is also the venue for the magical Dubai Light and Sound Show, a brilliant synchronisation of light, traditional Arabic music, Egyptian themed graphics and story line. The show revives the centuries old saga of a powerful Pharaoh of Egypt. The shows will be featured in the mall’s central courtyard every evening at 9.30pm.

SHOppinG reWarDS Almost every mall in the city offers

shopping rewards in the form of air miles, loyalty points or vouchers. Visitors should approach the Customer Service Desk at the mall for more information about these. The Vice Versa is a convenient reward programme that offers shoppers instant cash-rewards when shopping, dining and entertaining during their stay. Since the cashrewards are ‘earned and burned’ instantly, shoppers can conveniently use this card even if they are on a short visit. For further information, visit

Vice Versa also launched its Code971TM, instant reward and loyalty programme, for UAE residents. The Code971 card provides cash-benefits across a large network of multiple brands and Partners throughout the UAE. The programme is based on the popular Vice Versa® principle of Instant rewards and redemption, meaning that when getting a Cashreward at one Partner, shoppers can spend it immediately at the next. Go to for further information. Shopping


Cooking station at Saffron, Atlantis Hummus


Vine Leaves

Tourism TourismManual Manual2013 2013



Dubai’s dining tables reflect a culinary experience like no other. spanning the globe, the emirate’s kitchens serve flavours from around the world


he familiar and the new; the classic or its reinterpreted modern version; local, regional and global – diners will be amazed at the extraordinary showcase of food and drink in the city. Over 200 nationalities have landed here, made it their home and have brought the unique flavours of their hearths to Dubai. Whatever the cuisine – Middle Eastern, Africa, Asian, European or American Dubai guarantees a platter of it.

ARABIC FEAST A Dubai holiday would be incomplete without savouring a sumptuous Arabic meal. With fresh salads, succulent meats grilled to perfection and decadent desserts, the spread is as rich as the culture it represents. Eat here for a memorable sampling of the region’s cuisine:

Al HAdHEERAH, BAB Al SHAmS dESERT RESoRT & SpA Al Hadheerah is not just a restaurant – it’s a celebration of Arabic culture. Seated under the stars in a traditional Bedouin setting, guests will be served a variety of local favourites prepared in traditional wood fired ovens and spit roasts. As they partake of the lavish fare, dazzling falconry displays, camel caravan, horse show, a tanoura dancer and Arabic singer narrating tales of yore through soulful music keep the evening alive.

Al IwAn, BuRj Al ARAB The setting is resplendent and grand the Arabian Sea framed in its windows, tables set amidst the world’s tallest atrium and bordered by gold columns. But the food is unpretentious, true to its Arabian tradition and served attentively. The Hammour (grouper) and Shish Taouk (skewer grilled chicken) are the highlights of the menu.

Al KHAImA, lE RoyAl mÉRIdIEn BEACH RESoRT & SpA Boasting waterfront al fresco settings, lively oud players, private majlis tents and impeccable service, Al Khaima is one of the best outdoor Arabic restaurants in the city. Prepared with the finest ingredients, its hot and cold mezze and Lebanese grills are melt-in-the-mouth fresh.

buffet is abundant too. Ewaan’s Friday brunch is a superlative dining experience.

SHAHRzAd, HyATT REgEnCy Shahrzad offers the delicately spiced cooking of Iran in an exotic setting reminiscent of ancient Middle-Eastern fairy tales. The restaurant is renowned for its impressive open kitchen with a “tanour” oven that bakes steaming hot bread. The stars of the menu are the Kebab e-Lari (succulent lamb tenderloin in a delicious yoghurt and black pepper marinade) and the ghalyeh mahi (a pan-fried hammour stew with spinach). com

mARRAKECH, SHAngRIlA HoTEl duBAI Soak in the essence and flavours of Morocco in the majestic courtyards of Marrakech. Chef Mourad explores traditional Moroccan cuisine from every region of the country and creates signature dishes with the choicest of ingredients.

ASIAn InFluEnCES Robust flavours, wholesome ingredients and served with the warmth of Asia, Dubai dishes out some spectacular Asian delights.

HuKAmA, THE AddRESS – downTown duBAI Upbeat and sophisticated, Hukama delicately blends contemporary cooking trends with provincial Chinese cuisine. Perfectly formed dim sum, each mouthful bursting with flavour, classic and contemporary flavour combinations, exquisite Chinese teas and floor-to-ceiling windows with stunning views of the Burj Khalifa make Hukama a decadent Chinese dining experience.

BluE ElEpHAnT, Al BuSTAn RoTAnA Accomplished Thai chefs prepare tender chicken satay, crunchy spring rolls dipped in sweet and sour sauce, the hot and spicy tom yam koong soup and the green papaya salad with ingredients of the highest quality flown in fresh directly from Thailand.

EwAAn, THE pAlACE – THE old Town


Greeted by regal arches, intricate wooden trellis, soft beige and brown interiors and arabesque motifs, Ewaan evokes a vivid Arabian feel. Its live cooking stations serve unparallelled fare and the

Set alongside tranquil waterways and with superb views of the Burj Khalifa, Zheng He’s serves quintessential Cantonese fare. Flavour and freshness are the cornerstones upon which

Tourism Manual 2013



zAIKA, Al muRooj RoTAnA


Serving the best of North Indian cuisine in sensational surroundings, Zaika is a refined and romantic dining experience.

InTERnATIonAl CuISInE From Portuguese rissoles and schnitzels to grilled gourmet steaks, European fare is served with flourish in the city’s multitude of European restaurants.

BuSSolA, wESTIn mInA SEyAHI Certified by the Italian Cuisine Academy and with offerings of Carpaccio di manzo finemente affettato, Risotto con verdure croccanti di stagione e pesto al basilica, Tiramisu and many more spectacular dishes, Bussola is one of the best Italian culinary experiences in Dubai.

RIvIngTon gRIll, SouK Al BAHAR

Hukama Zheng He’s traditional cuisine is built. From dim sum to the Beijing Duck , each preparation is sublime.

oKKu, THE H HoTEl Offering ‘new style’ Japanese cuisine, Okku’s team of celebrity chefs bring over 119 years of experience to the Sushi bar and kitchen. Arriving daily from across the world, the chefs use fresh organic ingredients to create unique and exotic Japanese delicacies.

IndIAn SpICES Incorporating a wide range of flavours, textures and colours, an Indian meal is an elaborate affair. 56

Rivington Grill

AAngAn, dHow pAlACE HoTEl Freshly ground spices and herbs flavour tender chunks of meats and vegetables accompanied with fluffy rice and bread fresh from the oven. Exceptional service and live entertainment add the finishing touches to a glorious meal.

CHoR BAzAR, movEnpICK IBn BATTuTA gATE Popular tandoori dishes contemporised – Chef Ravi Kant Rao serves memorable Indian fare. The aloo tikki chaat and Goan prawn curry are delectable.

Iz, gRAnd HyATT Indian tapas, live cooking stations, fresh seafood, poultry, choicest meats and vegetables served with freshly baked naan, raitas and chutneys – all in fashionable and modern surroundings.

SIgnATuRE, mElIA duBAI New celebrity chef in town, Sanjeev Kapoor innovates with every dish offering authentic Indian specialties with a twist. Here, dishes steeped in tradition are transformed for a unique experience in modern gastronomy.

Think Beef Wellington, smoked haddock fishcake, rump steak and a variety of contemporary British dishes. Offering authentic British cuisine in stunning surroundings, the Rivington Grill is famous for its seasonal cuisine with chefs working with fresh ingredients reflecting different times of the year.

REFlETS pAR pIERRE gAgnAIRE, InTERConTInEnTAl HoTEl – dFC Three-Michelin starred Chef Gagnaire matches unexpected ingredients to create an intense contemporary French menu. Serving mouth-watering marvels which he calls “multi-sensory hits”, a meal at Reflets teases taste-buds with panache.

THE IRISH vIllAgE, THE AvIATIon CluB The Irish village brings together great food, lively foot tapping music and encourages friendly banter in its affable environment. Enjoy traditional Irish fare such as Tourism Manual 2013


BAlAlEET: A breakfast staple;

sausage and mash, steak pie and classic Irish stew.

CElEBRITy-CHEF RESTAuRAnTS Dubai’s passion for elite food has succeeded in convincing gourmet stalwarts such as Gordon Ramsay, Gary Rhodes and Nobu Matsuhisa to set up their kitchens here.

noBu Master chef Nobu Matsuhisa infuses modern Japanese elements with Arabian influences to redefine Japanese cuisine.

mAyA,lE RoyAl mEREdIEn BEACH RESoRT And SpA Richard Sandoval stirs up a Latin storm with his classic sizzling fajitas and signature modern Mexican cuisine that blends authentic Mexican flavours with culinary techniques.

RHodES mEzzAnInE Captivating British cuisine in a multitude of design influences from modern to baroque with Michelin starred chef Gary Rhodes.

RoSTAng Experience chic all day long at this brasserie. Traditional specialties are served with a modern twist under the watchful eye of talented Michelin starred chef Michel Rostang.

TABlE 9, HIlTon duBAI CREEK The brainchild of Scott Price and Nick Alvis, Table 9’s philosophy is simple: fine, flavourful dishes that let the ingredients speak for themselves.

IndEgo, gRoSvEnoR HouSE Helmed by Vineet Bhatia, the first Indian chef to be awarded a Michelin star, Indego serves divine Indian cuisine. Don’t miss the sublime hammour tikka and madras home-style chicken curry with coconut rice. www.grosvenorhouse-dubai. com Tourism Manual 2013


A TASTE oF ARABIA Once at the heart of the spice trail with Arab merchants carrying cloves, peppercorns, cinnamon and other spices from Europe to Asia; Middle Eastern food is intensely aromatic, colourful and flavourful. Staples ingredients include heart friendly combinations of fresh vegetables, grains, pulses – especially lentils and chickpeas, seafood, olive oil and herbs. Cumin, coriander, cinnamon, caraway seeds, cayenne pepper, cardamom seeds, paprika and saffron are used liberally in the cooking process. The most distinct part of a Middle Eastern spread is the lavish choice of fresh and sumptuous bite-sized starters known as “mezze”. With the potential of being a meal in itself, the mezze comprises of a number of dips like creamy hummus garnished with red pomegranate seeds, baba ganoush and mouhamara (walnut, red pepper and pomegranate dip) which is best enjoyed with piping hot Arabic bread. Black and green olives, tomatoes, cucumbers, pickled beets, carrot and even turnips are a part of the mezze platter. Fulsome and more savoury dishes occupy the table as the meal progresses. Succulent shish kebabs, tender morsels of spiced lamb or chicken cooked over a charcoal fire and skewers of mince are typical of an Arabic main course. Acquaint yourself with these Middle Eastern specialties and indulge in a feast fit for kings. BABA gAnouSH: Grilled aubergines, garlic, tahina, lemon juice and olive oil are coarsely mixed to form a dip. FAlAFEl: Ground chickpeas, onions and spices are formed into patties and deep fried to form falafel. This can be eaten alone with various dips or rolled into pita bread. FATTouSH: Greens and tomatoes laced with Sumac, an Arabic spice, are served with fried or

baked pita bread in a mint, lemon and olive oil dressing. FlAT BREAd: Unique to this region is the oval flat bread served with just about every meal. Best enjoyed piping hot it lends itself to a variety of eating options: toasted and stuffed with slivers of roasted lamb and crunchy vegetables, dipped in hummus and baba ganoush or even ‘opened’ to form a pocket for meat, salad and falafel. HummuS: A delicious appetiser without which any Arabic meal is incomplete. Chickpeas are mashed and combined with tahina (sesame seed paste), olive oil, garlic and lemon juice to make a creamy dip. It is often garnished with pomegranate seeds, parsley, cumin, chilli powder and even pine nuts. TABoulEH: A traditional salad made of burghul or cracked wheat, chopped mint and parsley dressed with lemon juice and garlic infused olive oil. The local cuisine is also well known for its simplicity and healthiness. Relish these traditional dishes for a taste of Emirati culture. BATHEETH: Freshly ripened dates served with a sauce.

eggs, onions, cinnamon and sugar are combined to make a kind of fine pasta. FAREEd: Specially made during Ramadan, Fareed is a vegetable and meat stew ladled over a bed of regarg or pieces of very thin bread. Carrots, potatoes, marrow, chicken or lamb form the stew base. HAREES: Cubes of meat, cracked wheat and water are placed in large mud pot and cooked slowly until the meat is tender and all the ingredients are blended to a thick porridge like consistency. KHABEESAH: Roasted flour, water, sugar and saffron are combined to make a sweet dish. KHAmIR: Thick bread served with honey and date syrup. luKAImAT: Deep-fried light dough balls served with date syrup. mACHBooS: One of the most popular lunch dishes, machboos is an elaborate preparation of slow cooked lamb or chicken with spices, dried lemon, rice and onion. The meat is boiled with the all the ingredients except rice and cooked until tender. The meat is then taken out and rice is added to the ingredients and cooked. Once the rice is done, the meat is returned to the pot and simmered for another two hours. moHAllA: A breakfast staple, mohalla is flat bread eaten with honey and date syrup.

local snacks To get to know the locals, you must eat like a local. Make sure you try as many of Dubai’s mouth-watering treats as possible. One of the easiest snacks to take on the run – and one of the tastiest – is the shawarma. The Middle East’s answer to the burrito or taco, shawarma is flat bread stuffed with thin slivers of grilled chicken or lamb. The extra lean meat is marinated for several hours and then packed tightly on to a vertical kebab spit to resemble a tower or cone. As the spit turns automatically and slowly over a hot flame, the meat is gradually cooked. Thin slivers of the cooked meat are sliced upon order, and garnished with chopped vegetables, garlic mayonnaise and rolled inside a pocket of bread. Spit-roasted chicken is another local favourite. The roasted chicken is best eaten while still hot with helpings of Arabic bread dipped in a tub of creamy hummus. Dubai is also one of the best places to try tasty Indian snacks such as sev puri (sweet, sour and spicy chutney over potatoes on a crisp base) and bhel puri (puffed rice dish with potatoes). 59


Balloon Adventures Wadi Driving

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Wind Surfing

Tourism Tourism Manual Manual 2013 2013


ON A QUEST FOR ADVENTURE A variety of adrenaline soaring activities, clear climes and nature at its doorstep – Dubai’s outdoors offers a new adventure each day


ake to the sky in a helicopter or parachute or scuba dive into the depths of the ocean; crab hunt in lagoons or go wadi bashing in the desert. Break away from the rat race and embrace serenity with leisurely pastimes such as sailing and camel racing or wellness activities like yoga and cycling. With such a wide array of outdoor activities, visitors to Dubai may be faced with indecision but certainly not boredom.

taken Dubai by storm and is offered by almost every tour-operator. Sand boarding is available with both, half and full day desert safaris and charges include equipment and training.

deSert adVentureS

Balloon adVentureS

A desert safari is a fun way to explore the desert and an indispensable part of a Dubai holiday. This foray into the timeless and tranquil desert involves a trip to an old village fortress of Hatta, camel riding lessons, belly dancing, henna art, action packed pursuits such as dune bashing, hot air balloon rides, sand boarding and even falconry displays. Some tour operators also offer a visit to a Bedouin village on the outskirts of the city making the safari an ideal way to experience the charm of living in the desert.

A balloon expedition offers breathtaking views of uninterrupted desert vistas and spectacular sunrises. Balloonists will be awestruck at the sight of rolling red sand dunes, emerald oases, wandering camels and gazelles. The cool and serene ambience of the early morning flight adds to the surreal experience. Balloon Adventures Emirates is the leading balloon company in the UAE and is licensed by the General Civil Aviation Authority. Contact: 04 285 4949 Website:

camel rideS The rhythmic gait of a camel may not be smoothest but it is definitely worth a try. Saddle up for a leisurely ride on the ‘ship of the desert’ that allows a unique means to explore the desert while remaining close to nature.

dune Buggy driVing A new dimension to off-road exploring, dune buggy driving makes it possible to rollercoaster and bounce over tall mountains of sand – all under the skilled supervision of a guide. Buggy tour charges include training, safety equipment and guide services.

falconry While in flight, the noble falcon displays its most cherished qualities – power, grace and beauty, making it a truly spellbinding sight. An integral part of desert life since the 13th century BC, today falconry is practiced only for sport. Falconry demonstrations are now included in some desert tours.

Sand Boarding Sliding down huge sand dunes or slicing through waves of sand on a sand-board is fast and furious fun. This novel sport has Tourism Manual 2013

Wadi driVing Drive through dry and rocky river beds in powerful 4x4s. Best experienced with a trained driver, the journey provides a new perspective to enjoy the dramatic desert landscape.

BarBecue dinnerS As the sun sets over the desert, a barbecue dinner is the climax of an exhilarating desert safari. The aroma of roasting kebabs, chicken and lamb waft through the air as guests wait for dinner to be prepared while sipping on freshly brewed kahwa. The night becomes merrier with live entertainment in the form of belly dancers, henna painters and even musicians.

Water fun paraSailing

Experience the thrill of the freedom of flight with a parasailing ride. Parascenders are attached to a parachute and towed behind a high-powered boat. The boat jets off, propelling the parascender into the air, giving them a stunning aerial view of Dubai’s coastline.

Sailing Crystal blue waters that reflect the sun rays and calm winds that steer ships smoothly – Dubai is a great sailing destination. Several Dubai hotels and sailing centres offer a variety of sailing equipment, including dinghies and keel boats, at reasonable prices. 61


tive shooting within easy reach. Its indoor and outdoor shooting facilities are built to rigorous international safety standards. The outdoor floodlit clay-shooting ranges cater for all seven clay-shooting disciplines including Olympic skeet and trapshooting. Pistol shooting and archery are also offered at the facility. Guests can indulge in delicious Tex-Mex cuisine at the Shooters restaurant that overlooks the shooting ranges. Contact: 04 883 6555 E-mail



Snorkeling Explore the aquatic treasure troves in the serene Gulf waters and be mesmerised by the brilliantly coloured marine life. Lucky snorkellers may even chance upon playful dolphins and scuttling turtles.

Speed Boating Sheer exhilaration, an adrenaline rush and lots of fun – speed boating in Dubai’s waters guarantees all this. Fully insured and equipped vessels with required safety equipment are easily available on hire.

Tennis is a popular favourite and the emirate’s pleasant climate, especially winters, have helped establish it firmly on Dubai’s sporting scene. Stars of the tennis world head to Dubai’s shores for The Dubai Tennis Championships – a prominent tournament organised by Dubai Duty Free. Watercooled, a five-star water sports centre, opened its doors to water sports enthusiasts at the Jebel Ali Golf Resort and Spa recently. The centre offers state-of-the-art facilities managed by a team of highly qualified RYA accredited instructors. Visit for more information.


A thrilling combination of water skiing, snowboarding and surfing techniques; wakeboarding has found a wide following in the emirate. Just as in parasailing, a motorised boat pulls the rider. Experienced riders can even jump, flip and spin in the air before settling down on their wakeboards.

Home to a number of prestigious international sporting events such as the Dubai World Cup – the world’s richest horse race, Dubai Rugby Sevens, Dubai Duty Free Tennis Championships, Omega Dubai Desert Classic Golf Championships and the UIM Class 1 World Offshore Powerboat Championship, Dubai has rightfully earned the alias of the ‘sporting capital’ of the Middle East. Its top-notch infrastructure, pleasant climes and world class facilities have been instrumental in earning the emirate this distinction.

Wind Surfing


365 days of steady winds and sun make Dubai perfect for wind surfing. Wind surfing boards for beginners and experienced sailors as well as junior size boards can be easily rented from several of the emirate’s beachside hotels and resorts.

With a series of accolades in its repertoire, Dubai has become a bespoke world class golfing destination. In 2009, the emirate was named as the Golf Destination of the Year in Africa, the Indian Ocean and Gulf States by the by



the International Association of Golf Tour Operators and in March this year, Dubai Golf received an award for outstanding golf courses in design and quality at the German Rheingolf exhibition. Many of Dubai’s greens have also received individual awards for best service, club, hole, Academy instructor, academy and many more categories reiterating Dubai’s position as an outstanding golfing destination. On the emirate’s landscape are some of the world’s most premium golfing greens. Designed by sports legends such as Greg Norman, Vijay Singh, Sergio Garcia and Pete Dye, these championship courses are par excellence. A true challenge to amateurs and professionals alike, some of Dubai’s top golfing venues are The Emirates Golf Club, The Dubai Creek Golf and Yacht Club, Arabian Ranches, Jumeirah Golf Estates, The Address Montgomerie, Ernie Els Club and Al Badia Club. Most golf club offer teaching sessions as well.

Shooting and archery The Jebel Ali International Shooting Club is located a short drive away from the Jebel Ali Golf Resort & Spa and brings the exciting sport of recreational and competi-

recreational actiVitieS Some Dubai days are too sunny to venture out. But adventure enthusiasts need not worry – they can get their adrenaline dose from these superb indoor leisure pursuits:

BoWling Try 10-pin bowling at the sleek Dubai International Bowling Centre (DIBC). Its 36 synthetic Brunswick lanes are on par with international standards and attract bowling enthusiasts from around the UAE and Gulf countries. Switch, the latest bowling and billiards venue at Ibn Battuta Mall, Thunder Bowl at Al Nasr Leisureland and Magic Planet at the Mall of the Emirates also offer excellent bowling facilities. At Magic Planet, visitors can enjoy the fun rides and billiards table in addition to the Cosmic 10-pin bowling.

ice Skating Learn to skate, play ice hockey or simply catch up with friends at these, literally, super cool venues: Dubai Ice Rink at the Dubai Mall, Al Nasr Leisureland or Hyatt Regency Galleria. Instructors and skating gear are available at all three venues. Tourism Manual 2013


indoor climBing

indoor SkydiVing

Push the vertical limits – but without stepping a foot outdoors. The indoor climbing scene in the emirate is burgeoning and there are quite a few places for climbers to challenge their muscles and minds. Try indoor climbing at The Wall, located at the club of DIHA on Sheikh Zayed Road. Alternately, the Pharaohs’ Club at Wafi City also offers climbing sessions for novice and experienced climbers. Magic Planet at Mirdiff City Centre also has a climbing rail and skytrail.

An innovative vertical wind tunnel brings the thrills of sky diving indoors at iFLY at Mirdiff City Centre.

indoor Skiing

horSe riding

Ski Dubai, at the Mall of the Emirates, is the region’s only indoor skiing facility. Skiers and snowboarders of all levels can test their skills on the five runs of varying difficulty levels. With a fall of over 60m, the longest run is 400m long. The 3000sqm Snow Park also gives snow boarders a chance to practice their antics.

An important local tradition and an integral part of the culture, horse riding is upheld by several riding centres: the Emirates Equestrian Centre (EEC), the Jebel Ali Equestrian Club, Mushriff Equestrian Club and Club Joumana, the riding stables at Jebel Ali Golf Resort & Spa. The EEC is the most notable facility as it is a fully approved Brit-

Spectator SportS camel racing

Patronised by the highest level of society, camel racing is a traditional sport that unites all Emiratis. The UAE has 15 camel racing tracks across the seven emirates. Race season is in winter with the tracks taking on a carnival atmosphere during races; the most popular is the Nad Al Sheba track race.

ish Horse Society riding and training centre with skilled staff.

motor racing and go-karting An exigent combination of highspeed straights and technical corners makes the 5.39km track at the Dubai


Autodrome one of the most challenging in the world. Part of the Motorcity development in Dubailand, the venue is also one of the most modern globally. The circuit consists of six different configurations, of which three can operate simultaneously, safely and independently from each other.


ENTERTAINMENT UNLEASHED Cinema, culture, cyber games, cocktails, concerts and the city itself – vibrant and pulsating: Dubai’s entertainment list boasts these and so much more


he highlight of life in Dubai is that it is completely devoid of dull moments. The low is that visitors will struggle to choose between the myriad options available. As the sun sets over the horizon, the city’s chic don their party attires and head towards the emirate’s numerous lounges and Western-style pubs. With relaxed ambiences, chilled cocktails, exotic hors d’oeuvre and scintillating music, these guarantee a night life like no other. Caramel Restaurant and Lounge at DIFC is a stylish after hours bar perfect for a sophisticated night out with a calm and soothing ambience. Burj Al Arab’s Skyview Bar takes clubbing to new heights, literally. Suspended at 200m above sea level, the stylish bar offers an extensive menu and spectacular views. Set at the end of its very own pier, 360 bar, club and lounge at the Jumeirah Beach Hotel is a fashionable spot that lists a delectable selection of cocktails and beverages on its extensive menu. The helipad shaped club offers panoramic views of the coastline and the Burj Al Arab’s light show. Armani/Privé, stationed at the base of Burj Khalifa, is a VIP lounge that hosts some of the most exciting nights in Dubai in signature Armani surroundings. People by Crystal is a decadent explosion of glamour and extravagance located at the top of Raffles pyramid. The flashing lights shows, sprouting confetti, vibrant beats and fantastic views ensure this place is packed every night of the week. The sleek new Siddhar64

ta Lounge at Grosvenor House is ideal for a leisurely evening. The cocktails list is extensive and the accompanying dishes are synonymous with perfection. For more opulent settings, head to The Palace – The Old Town. Sink into cushioned lounge chairs while the strains of soothing music dissolve away the qualms of the day at the Ewaan lounge. Satiate your taste buds with the large and delicious selection of fresh mezze. Leopard, Zebra and Roberto – the Cavalli Club’s three suspended lounge bars offer the ultimate in luxury and exclusivity. Fur, Swarovski crystals and award winning aperitifs make this the place to be seen for Dubai’s social movers and shakers. The Madinat Jumeirah boasts a selection of trendy bars and lounges such as the Left Bank and The Agency. Overlooking the complex’s crisscrossing network of canals and waterways, these picturesque venues are perfect for a relaxed evening. For a swank evening out, savour the flavours of Latin America at Calabar, a premium lounge bar at The Address, Downtown. Indulge in a superb selection of beverages and appetizers while watching the sun go down from its terrace seating which affords a breathtaking view of the city’s lights. Another niche purlieu is the Irish Village in Garhoud. With a vibrant and friendly atmosphere, attentive service and delicious food, Irish Village keeps true to its Irish roots. Tourism Manual 2013


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Other popular music festivals that attract a bevy of music fans are the du World Music Festival and ChillOut Festival.

Dubai’s hip-n-happening club scene regularly plays host to a number of international DJs. DJ Mark Ronson, the celebrated Louie Vega, crunk legend and Grammy-award winning rapper Lil Jon, acclaimed Arab soprano Zeina Barhoum are just some of the big names that have held gigs in Dubai. Nasimi Beach, Trilogy and Chi@TheLodge are the most popular night spots in Dubai for live gigs. Be it jazz evenings at the Novotel’s Blue Bar or Brazilian beats at Tamanya Terrace in the Radisson Blue Media City – the city’s eclectic range of clubs and music venues has something for everyone.

THE BIG SCREEN Dubai’s reel life will leave movie buffs staggered – the sheer sophistication and magnitude of its venues, the facilities at each venue that guarantee a memorable movie experience and the latest flicks on some of the best screens in the region. Located at the prestigious Meydan in Nad al Sheba, the Meydan IMAX Theatre is home to the largest screen in the Middle East & Asia. The IMAX screen soars up to eight storeys, is half the size of a football field and large enough to show a life-size whale! All malls worth their salt have large multiplexes attached to their premises. The largest in the city is Dubai Mall’s Reel Cinemas complex with 22 screens. The complex features four Platinum Movie Suites and The Picturehouse, the first dedicated art-house cinema at a multiplex in Dubai. The digital theatre experience also includes 3D presentation and the THX certified sound and projection systems guarantee an unparalleled theatre experience. Dubai Marina Mall’s six screen cinema is a truly luxurious experience for customers. The theatre features reclining ergonomic seats, optional pillows and blankets and the facility to order gourmet food and beverages directly to their seats. Dubai Festival City’s 12 screen Grand Cinemas complex is also popular among cinema goers. Ibn Battuta Mall is another cinema experience par excellence. Viewers can literally ‘see, hear and experience’ movies better with the 21 screen Grand Cinemas IMAX theatre. For truly spectacular movie nights, the city also hosts a vibrant selection of outdoor screenings. Relaxing on Tourism Manual 2013



Tom Cruise at the Dubai International Film Festival

the star-lit terrace of chic restaurants such as Cabana at The Address Dubai Mall, Wafi Pyramid Rooftop Gardens, Lakeview at Dubai Creek Golf and Yacht Club and Emirates Golf Club, moviegoers can treat themselves to the greatest cinema hits of the past and recent times.

DUBAI INTERNATIONAL FILM FESTIVAL The Dubai International Film Festival (DIFF) is a premier event for Arab cinema as well as a major international festival. Serving as an influential platform for Arab film makers and talent, it also spearheads the cinema movement in the region. Launched in 2004, DIFF has grown from strength to strength each year. In 2011 the festival screened a vivid showcase of 171 films from 56 nations, hosted live music performances that attracted thousands of spectators, and celebrated the spirit of cultural solidarity through its central credo of ‘Bridging Cultures. Meeting Minds.’ His Highness Sheikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, joined Tom Cruise for the opening of DIFF 2011. The Mission: Impossible 4 cast appeared on the red carpet at the opening of the 2011 Dubai International Film Festival. The 2012 edition of the DIFF (0916 December) will see Dubai host the world’s first Cinematic Innovation Summit. Hosted by a unique collaboration between the Centre for New Cinema (CNC), the Dubai Interna-

tional Film Festival (DIFF) and naseba, the summit will illuminate the economic value of cinematic technology for multiple sectors including telecom, video gaming, advertising, and even extending across industries like healthcare, defence, and oil exploration. Taking place in Dubai on December 8th and 9th 2012, and featuring speakers from Hollywood and the tech sector, the Cinematic Innovation Summit will be the ultimate lead-in event to the ninth edition of the Dubai International Film Festival. The summit will be an annual event that furthers Dubai’s commitment to the development of cinema and the film industry. For details on DIFF 2012, log on to

CONCERTS The aura of Dubai has beckoned many star acts to its shores. Music legends like Elton John, Sting, Bryan Adams, Shakira, Amy Winehouse, Michael Bolton, Sunidhi Chauhan, Shaan and many more have contributed to Dubai’s love of music. Teen heart-throb Justin Bieber is also set to perform in the emirate in May next year. February 2012 saw the Skywards Dubai International Jazz Festival celebrate its 10th anniversary. With main stage headliners such as James Blunt and Jools Holland, the Festival brought together international talent for nine evenings of stellar performances. The 2013 edition will be held from 14-22 February. For further information log on to

Dubai’s first purpose built theatre, the Madinat Jumeirah is an exclusive venue that offers the perfect platform for staging every kind of theatrical – comedies, operas, film screening, magic shows, children’s plays, pantomimes and musicals. A part of the opulent Souk Madinat Jumeirah, the theatre can seat up to 442 guests. The Madinat Theatre has successfully hosted grand productions such as Fame! – the legendary musical by the producers of High School Musical, Glee, Kremlin Ballet and even Swan Lake.

DUBAI COMMUNITy THEATRE & ARTS CENTRE The brainchild of local theatre lovers, art aficionados and business people, the Dubai Community Theatre & Arts Centre (DUCTAC) is the first modern, non-profit, cross community creative centre in the Gulf. It aims to contribute to the cultural landscape of Dubai. Set on the 2nd level of the Mall of the Emirates, DUCTAC has state of the art facilities: a 543-seat theatre, a 200-seat studio, a visual arts gallery, three dance studios, 20 art studios and classrooms, and food and beverage facilities. This year DUCTAC was conferred the title of ‘Friends of the Arts’ at the Sheikh Mohammed Bin Rashid Al Maktoum Patrons of the Arts Award.

THE FRIDGE The Fridge is focused on a philosophy of building and promoting locally-based talent and providing a common platform for creative professionals from different genres of music to meet, create and grow. It spearheads many of the city’s most high profile events and is renowned for its ever growing portfolio of eclectic talented musicians. Located in the Alserkal Avenue, it plays host to wide spectrum of musical concerts (from jazz to heavy metal), modern dance and fringe theatre workshops. 67


Dubai Festival City


Madinat Jumeirah

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BLITZ THROUGH DUBAI: 48 HOURS IN THE CITY Singular, spectacular and superlative Dubai is a globetrotter’s delight. It is impossible to capture the city’s magic in 48 hours, but visitors can definitely get a feel for its pulse at these pit stops DAY ONE


Start the day just as Dubai started its ascent on the world map – by the sea. Watch the sunrise over the pristine waters, dip into the clear blue and then get a touch of bronze basking in the golden sun. Just as the sun starts to get hot, head to Latitude at Jumeirah Beach Hotel for a delectable buffet breakfast featuring international cuisine.

Those weary of the city’s bling and glitz can soak in some old world charm in its traditional souks. These charming markets offer authentic souvenirs, antique jewellery, carpets and spices. These souks are best traversed on foot so comfortable walking shoes are a must as is haggling!



For a unique sightseeing excursion across Dubai’s spectacular coast and skyline, book a seaplane tour. Usually lasting for approximately 40 minutes, the tour provides fantastic views of the city’s iconic landmarks such as The Burj Khalifa, The Palm Jumeirah, The World Islands, Burj Al Arab, Dubai Creek, Port Rashid, Dubai Marina, Emirates Golf Club, Mall of the Emirates, Business Bay and the Nad Al Sheba racetrack.

Spend an afternoon teeing off at any of the city’s rolling green golf courses. Graced by golfing legends – Tiger Woods, Sergio Garcia, Rory McIlroy and Henrik Stenson – the Majlis course of the Emirates Golf Club, is the venue for the ‘crown jewel’ of the European Tour’s three-stop desert swing: the Dubai Desert Classic. Alternatively, try the putting greens at the Dubai Creek Golf and Yacht Club, The Address Montgomerie Dubai, Arabian Ranches Golf Club, Al Badia Golf Club, Jumeirah Golf Estates, or the brand new Els Club at Victory Heights.


DUBAI MALL Shop for an Armani dress while watching stingrays being fed. The Dubai Mall is undeniably the only shopping centre in the world with such eclectic options. Colossal in size and stature, it spreads over an area of 12 million sq ft with more than 1,000 stores and 160 food and beverage outlets. The 33,000 marine animals in its Dubai Aquarium and Underwater Zoo become a part of your shopping expedition. Kidzania will keep the little ones entertained while the adults are administered an adrenalin dose at the massive Dubai Ice Rink and Sega Republic. Dubai Mall is a mini sightseeing adventure too. Visit the Waterfall, a massive water feature which traverses the four levels of the mall. Or step into the Promenade for a spectacular view of the towering Burj Khalifa or an enthralling experience of the Dubai Fountain. Catch an elevator to the lofty viewing platform at the top of Burj Khalifa. Adult tickets cost Dhs100 in advance, or Dhs400 for immediate admission.

DESERT SAFARI The true taste of Arabia lies in the heart of its deserts. Book a half day safari with any of the city’s tour operators and ride on the back of a camel, go dune bashing, desert driving or sand boarding. A hot air balloon ride can also be booked as a part of the safari.

DINE UNDER THE STARS Watch the desert come to life as the sun goes down. The red hued sky melds with the golden sand creating a sight to behold. As twilight steals in, desert safari guests are led to a traditional Bedouin camp for pots of fragrant kahwa or coffee, Arabic pastries and preserved dates before being served a splendid dinner of fresh mezze and aromatic lamb, chicken and kebabs roasted on an open wood fire. Tourism Manual 2013


GLORIOUS FOOD When Dubai’s culinary scene has seduced maestros like Gordon Ramsay and Gary Rhodes, mere mortals have no reason to resist the temptation. Make a reservation at some of the city’s most elite restaurants: Gary Rhodes’ Rhodes Mezzanine at the Grosvenor House ( or the world-famous Nobu of revered Japanese chef Nobu Matsuhisa at Atlantis, The Palm. Rostang, the French brasserie of Michel Rostang and Ronda Locatelli of Italian celebrity chef Giorgio Locatelli have a presence in Dubai too.

AN AFTERNOON OF CULTURE Before the boom, Dubai was a simple seaside village. While its present landscape makes this seem improbable, step into the Dubai Museum to view the facts. Located within the majestic Al Fahidi Fort, the Dubai Museum recaps the past way of life with scenes from the Dubai Creek, traditional Arabian houses, mosques, souks, date farms and desert and marine life. Don’t miss the dioramas of pearl diving and the artifacts recovered from graves that date back to the third millennium.

DINNER CRUISE The sea is central to life in Dubai. Engage in a dinner cruise along the Dubai Creek to see a fresh perspective of Dubai’s skyline and lights. The most popular dinner cruise is the Bateaux Dubai. Combining fine dining, live music and the best of sightseeing, it promises a fantastic evening. 69


Hajar Mountains Ras Al Khaimah

Abu Dhabi Marina

Sheikh Zayed Bin Sultan Al Nahyan Mosque


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JOURNEY THROUGH THE UAE A premiere business hub and an unforgettable holiday destination, a country rooted in tradition but one that has touched the heights of advancements in every field – the UAE stands out on the world map


he country’s strength lies in its diversity of lifestyle offerings. From leisure and culture to business and adventure, visitors can claim a gamut of activities. Flourishing natural beauty, cultural heritage and an exciting events calendar that organises sports meets, music fests and even culinary feats across the seven emirates, the UAE is the ultimate destination of choice for travellers.

aBu dHaBi The capital of the UAE, Abu Dhabi is one of the most prosperous, innovative and creative cities in the world. The emirate’s vision to be recognised as a forward looking cultural oasis is being met with developments that boast the best of global infrastructural standards as well as cultural highlights. Set to become a cultural magnet for art aficionados, Saadiyat Island will be home to the spectacular Guggenheim, Louvre and Zayed National Museums. Apart from these, Saadiyat is also poised to become a buzzing business hub, pristine beachfront tourism destination and will house iconic architecture by five Individual Pritzker prize winners. It will also resonate as the Middle East’s compelling sporting destination when the region’s first ocean and tidal golf courses open here. In spite of its technological and infrastructural advancements and the cosmopolitan lifestyle it offers, the city still retains its local Emirati essence. Arabian hospitality is infused with luxury and enhanced by superb facilities and infrastructure.

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sHEikH zayEd Bin sultan al naHyan mosQuE Initiated by and named after the late president of the UAE, His Highness Sheikh Zayed Bin Sultan Al Nahyan, the Sheikh Zayed Mosque is the most significant architectural treasure of the UAE. Named the Grand Mosque by the local residents, the mosque embodies the spirit of a “globally unifying” landmark. From its conception to completion, the mosque brought together countries from across the world, such as Italy, Germany, Morocco, India, Turkey, Iran, China, Greece and the UAE, in the form of designers, features, materials and suppliers. Spread over an area of 22,412sqm, the Mosque has many awe-inspiring features. It has 82 domes of Moroccan design tourism Manual 2013

with the main dome being the largest of its kind in the world: 70 metres in height and 38.2 metres in diametre. There are 1000 columns in the outer areas and 96 columns in the main prayer hall. All the columns are clad with marble panels and are inlaid with semi-precious stones such as lapis lazuli, amethyst and mother of pearl. The interior walls have decorative gold glass mosaic features. The main prayer hall boasts the world’s largest chandelier and the world’s largest hand-woven carpet. The Mosque is surrounded by reflective pools which amplify its beauty. The striking white and gold colours shining in the sun are transformed at night by a unique lightning system which reflects the phases of the moon. Complimentary guided tours of the Mosque are available every day. For further details, visit or call 02 441 6444

yas island The award-winning Yas Island is Abu Dhabi’s most exciting tourism destination. The centrepiece of the island is the fast and furious Ferrari World. The multi experiential theme park holds the title of being the largest indoor and the only Ferrari themed park in the world. Taking adrenaline to whole new levels, speed seekers can board the Formula Rossa, the world’s fastest roller coaster. Home to attraction such as the Yas Marina Circuit which hosts the annual Formula 1™ Etihad Airways Abu Dhabi Grand Prix; the stunning Yas Links Abu Dhabi Golf Course and the exotic and opulent Yas Viceroy, Yas Island is a world-class development par excellence.

tHE cornicHE Framing the Arabian Gulf, Abu Dhabi’s signature Corniche spreads across eight kilometres of manicured waterfront that includes children’s play areas, separate pedestrian and cycling pathways, cafes, restaurants and the Corniche Beach. The pristine beachfront has been awarded the coveted Blue Flag status – the internationally renowned eco-label for beaches that guarantee clean and safe bathing water.

al maQtaa fort Built 200 years ago, the Maqtaa Fort was a military checkpoint guarding the city against invaders. The fort has now been 71


renovated to serve as a Tourist Information Centre.

EmiratEs HEritagE VillagE Glimpse the life of Abu Dhabi’s Bedouins in this replica of a traditional Bedouin camp. See goat hair tents, wooden camp fires, old fishing villages, mud brick houses and the souks of yore.

Marina Mall, Abu Dhabi

BatEEn sHipyard The Bateen Shipyard is testament to Abu Dhabi’s dhow building heritage. Located on the west side of Abu Dhabi Island, visitors can see craftsmen carve traditional wooden dhows from huge planks of teak and even construct sleek modern racing boats with carbon fibre masts! Photography is allowed, although it is courteous to ask permission from the boat builders.

EmiratEs palacE Stretching over a kilometre from wing to wing, the Palace, its gardens and surroundings spread across 100 hectares. 302 Grand rooms, 92 exquisite suites, 114 domes and interiors dominated by gold, mother-of-pearl and crystals make the palace a unique symbol of regal Arabian splendour.

Qasr al saraB Set amidst the mystical Liwa desert, Qasr Al Sarab by Anantara fuses Bedouin culture with modern and refined luxury. Offering palatial style villas, exclusive suites, fine dining, sensual spa and rejuvenating sports facilities in an oasis of opulence surrounded by soaring sand dunes and desert wildlife.

al ain A UNESCO World Heritage site, Al Ain is known as the ‘garden city’. A city of Abu Dhabi, Al Ain is the greenest city in the Arabian Gulf with its six oases forming an integral part of the landscape. With settlements dating back to the 4th millennium BC, it is also the oldest inhabited part of the UAE. Al Ain also reigned in importance as a vital oasis on the caravan route from the UAE to Oman. 72

Al Ain Zoo

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JEBEl HafEEt mountain Forged out of craggy limestone that has been weathered over millions of years, Jebel Hafeet is Abu Dhabi’s highest peak. Rising 1,240 metres, it stands guard over Al Ain and borders Oman. Archaeologically, Jebel Hafeet is of great significance. Excavations have unearthed antiquities such as pottery & bronze artefacts and many tombs dating back to the 4th millennium. Fossils dating back 100 million years, when Jebel Hafeet was still a part of the ocean, have been also found in the rock. Visitors can hike to the top or drive up the 14km halogen lit road (built at a cost of AED120 million over six years) to the summit. The Mercure Grand Jebel Hafeet Hotel, located near the peak, offers luxurious accommodation and gourmet restaurants as well as a spectacular view of the desert and Al Ain City below.

al ain oasis Irrigated by a three-thousand year old ‘falaj’ – a traditional system comprising of narrow waterways - the Al Ain oasis covers an area of approxi-

mately 1,200 hectares and contains over 147,000 date palms, up to 100 different varieties amongst them. A walk along the marked route through the lanes of the oasis will lead visitors to a number of points of interest, including several large storage jars for dates, grain and water, the remains of an old fortification, the Al Nasseri Mosque and the Wadi Surooj.

al ain WildlifE park & rEsort An African inspired exhibit, this resort gives visitors an opportunity to see the rare white lions of Sambona, indigenous Arabian Oryx, gazelle, towers of giraffes, herds of zebra and crashes of rhinoceros. Sprawling across 900 hectares, the resort provides an insight into the wildlife typical to the region. Lush green picnic spots, children’s playgrounds, restaurants and a special train tour of the wildlife area make the resort a must see.

al ain paradisE gardEn This expansive park – the size of four football pitches – is home to approximately 10 million flowers, a 12 metre tall replica of the Eiffel Tower and it holds the Guinness World Record

for the most hanging baskets, having 2,968 in total.

camEl markEt Attracting breeders and buyers from all over the UAE, the Al Ain Camel Market is the most renowned and the only souk of its kind in the country. It is provides a platform for the buying and selling of live camels as well as trading camel milk and meat.

al ain national musEum At the Al Ain National Museum, visitors will be privy to the historical and archaeological treasures of the city. On display are old Quranic texts, manuscripts, traditional women’s dresses and cosmetics; the archaeological section of the museum covers the development of human settlements in the area from the Stone Age until the Islamic period through the Bronze Age (third and second millennia BC) and the Hellenistic age. The exhibits include stone, iron and bronze tools, pottery and arrowheads.

aJman Idyllic Ajman is the smallest of the seven emirates. A port city, this charming emirate boasts 20 miles Tourism Manual 2013

Love travel? Wherever you love, we’ll take you there.

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Think you know Dubai? Wait till you experience it with us. We’ve been thrilling visitors to the United Arab Emirates and Oman for over two decades. Off-road desert action; polo and golf to camel-trekking and sandboarding; incredible rides by balloon and sea-plane; wedding celebrations and days that end in the romance of our Bedouin desert camp. All of this tailored to groups, families, couples or solo travellers—and wrapped in luxurious hospitality. Call us today and discover why Gulf Ventures is your natural partner. T: +971 4 404 5880 E: Leisure Services / Event Services / Tours & Excursions

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have land on both the coasts of the Arabian Gulf and the Gulf of Oman. The emirate also hosts exciting seasonal promotions during spring, summer and the holy month of Ramadan as well as holding more than 100 cultural and heritage events annually.

placEs to sEE Kempinski Hotel Ajman of white sandy beaches making it per- marks are helping it rapidly develop into a commercial and tourism fect for a weekend getaway. focal point.

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aJman musEum The Ruler’s palace in the 18th century, this fort became the cardinal police station in 1970; and was then converted into a museum in 1980. Located in the centre of the city, the museum preserves an interesting an archive of archaeological artefacts, manuscripts, old weapons and dioramas of traditional life. A traditional souk and wind tower can also be found in the museum.

Bin sultan mosQuE Built in 1815, this mosque is the oldest in the region. Constructed upon the orders of the late Sultan bin Saeed, it is fashioned out of gypsum, clay and palm fronds. The mosque is located in Masfoot.

masfoot castlE The imposing Masfoot castle stands atop a mountain and was built as protection against highway gangsters. Erected in 1965 by the late Sheikh Rashid Bin Humaid Al Nuaimi, the Governor of Ajman, the castle is symbolic of the defensive techniques of the past.

fuJairaH The only emirate situated entirely along the Gulf of Oman and often referred to as the ‘bride of the emirates’, Fujairah is the gateway of the Gulf on the eastern region. Sun kissed beaches, majestic mountains and convivial weather conditions combine to present the emirate as an exotic tourist destination. Its splendid coastline, palm fringed coastal plains, awe inspiring reefs and wadis and historical landTourism Manual 2013

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Just 30km outside Fujairah City lies the town of Dibba. Its pristine beaches are perfect for fishing, diving, snorkelling or just lying back and tanning in the sun. Or just book a boat trip to explore the many uninhabited islands that lie off its coast.

cines and pre-Islamic silver coins. Artefacts found at digs from the villages of Qidfa and Bithnah are also on display. But the most unique of its exhibits is the ostrich egg dated at 2500 BC.

Bull Butting Fujairah’s most popular family event, bull butting sees local families and tourists gather at an open field every Friday to watch the bulls battle it out.

ain al madHaB gardEns


Located in the foothills of the Hajar Mountains, the Ain Al Madhab gardens feature a mineral spa, a park area, the ruins of Fujairah Fort, and a Heritage Village complete with fishing boats, costumes, pottery and cookware. Its two swimming pools (ladies & gents) are fed by the warm sulphuric mineral springs that trickle down the mountains.

Meaning the ‘rising sun’ in Arabic, Sharjah is a meld of Arabian lifestyle, Islamic culture, heritage sites and commercial avenues. This unique fusion earned it the title of the ‘Cultural Capital of the Arab World’ by UNESCO in 1998. With a history dating back 6,000 years where it appears in an early second century map and a mention in Ahmad Ibn Majid’s (one of history’s most famous Arab navigators) written records, Sharjah has carefully preserved its heritage in over 20 museums, several art galleries and carefully restored heritage areas. The emirate is also the only one to

HEritagE VillagE With its remarkable displays of traditional houses, utensils, farming tools and the Al Yazrah irrigation system (where bulls were used to irrigate fields), Heritage Village recreates the picture of an ancient Bedouin village. It also contains the Fujairah Fortress and other ancient buildings that were previously used by the Ruler’s family. The Department of Archaeology and Heritage in Fujairah recently renovated the fortress. A mud wall is built around the area and a 3,000 seat theatre was added to the site.

sHarJaH dEsErt park One of the most popular tourist attractions not only in Sharjah but also the UAE, Sharjah Desert Park offers three natural attractions in one venue. The Arabian Wildlife Centre exhibits all the animals naturally occurring in the Arabian Peninsula. Over 100 species are sheltered in safe, spacious and natural surroundings. The Centre also houses a unique walk-through aviary. The Sharjah Natural History & Botanical Museum is an interactive and high tech museum that showcases the region’s natural history with displays of desert and marine ecosystems, dinosaur models, prehistoric fossils and fragments of meteorites. This museum endeavours to explain the development of plants and the complex relationship between man and botany. At the children’s farm, kids can pet and feed their favourite domestic animals and even ride ponies and camels.

sHarJaH art musEum Dedicated to artistic excellence and expression, the Sharjah Art Museum is the largest in the Gulf. Visitors can explore the history of the region through Orientalist painters of the 18th and 19th centuries. Over 300 works of art by local and internationally

Sharjah Creek

fuJairaH musEum The Fujairah Museum exhibits pieces made of bronze, steel, brass, silver and gold, bronze and Iron Age weapons, painted pottery, carved soapstone vessels, folkloric medi75


renowned artists, portraying stunning landscapes, cityscapes, portraits and graphic displays painted in oil, water colours and acrylics cultivate the beholder’s imagination. The Museum also has a Fine Art Library consisting of over 4,000 titles in Arabic, English and other languages. The facility also provides a reading room, a children’s corner and a search corner.

BluE souk Built in 1979, the Blue Souk is resplendent with Arabic Islamic architecture and design work. A superb stop for buying exquisite carpets, shawls, curios, antiques, gems, jewellery and gold, it houses over 600 shops spread across two wings which are connected by two footbridges.

al QasBa Al Qasba is the new heart of Sharjah. Set amidst a picturesque waterfront setting, Al Qasba is a cultural and entertainment hub that represents the best of the Arab world. Its multiple attractions make it a must see for tourists and favourite weekend spot for residents. Al Qasba offers abra rides along the Sharjah coast that affords a scenic view of the city; the Qasba Music Fountain where water cannons, pyrotechnics and lights combine to create a brilliant effect; the Etisalat Eye of the Emirates – at a height of 60 metres, this is the largest observation wheel in the region; the Maraya Art Centre which hosts a panorama of the region’s finest art compositions and Multaqa Al Qasba, a premier meetings and conference facility with state of the art technology. A fun Kids Zone and host of fine dining restaurant make Al Qasba a spectacular experience.

al maJaz WatErfront

literally lies in the lap of nature. Sky scraping majestic mountains, the serene Musandam Peninsula, calm blue seas, 40 kms of unspoiled beaches, dramatic desert dunes, cultural legacies and Arabian warmth – all meld harmoniously in Ras Al Khaimah. Apart from being a holiday haven, the emirate is also a historian’s delight with excavations revealing the presence of an advanced trading community as early as 5000 BC. The emirate’s most intriguing site is a ruined fort believed to be the palace of the legendary Queen of Sheba, known as ‘Balqis’ in the Arab world.

placEs to sEE

musandam pEninsula Featuring mangroves, sea-level sabkha (salt flats), gravel plains and deserts, stunning mountain scenery and the famous Fjords of Arabia – where the mountains plunge steeply into the clear waters of the Strait of Hormuz, Musandam is a nature lover’s dream come true. The Khasab Fort and Khor Najd Beach are also worth a visit.

ras al kHaimaH national musEum Situated in the Al Hisn Fort, the National Museum is a superb example of traditional Arab architecture. Initially used as the residence of the Royal family, the building has now been converted to a museum. It has several exhibits that are divided into three sections – archaeology, ethnography and natural history. The archaeology section exhibits artefacts and objects excavated in the emirate; ethnography presents items pertaining to pearling and fishing. The Natural History room exhibits local sea shells and fossils.

umm al QuWain Deriving its name from the Arabic phrase Umm Al Quwatain, which means “Mother of two powers”, this emirate is strewn with lush green coastal mangroves as well as rolling sand dunes. The city itself has been built on a narrow peninsula called Khor Al Bidiyah helping the emirate develop a strong eco and water tourism base.

placEs to sEE al dur island

Situated along the coast, Al Dur is an important archaeological site with the remains of a 2,000 year old town. Excavations at this fascinating site have unearthed impressive tombs, stone houses, large storage jars and glassware from Egypt and Syria.

al siniyyaH island A haven for nature lovers, Siniyyah is a natural bird and marine sanctuary. Its shallow tidal lagoons and mudflats create the perfect feeding, nesting and resting habitat for several species of heron and plover, Greater Flamingo, gulls and terns. Huge colonies of Socotra cormorants, other seabirds, gazelle and al qaram trees, and dugong (sea cows) and turtles can also be seen in the shallow waters surrounding the island.

drEamland One of the largest water parks in the region, Dreamland is located near the coast and is a perfect venue for a family day out. The park also invites visitors to camp overnight in its premises.

umm al QuWain musEum The history of Umm Al Quwain Museum goes back to 1768 when it was established as the residence for the Emiri family. In 2000 it was converted into a museum. Located in the old fort of Umm Al Quwain, it houses artefacts discovered at important local sites such as Al Dur.

tHE aQuarium A part of the Marine Research Centre, the Aquarium features a large variety of fish and sea life found in the emirate’s waters including stingrays, snakes and corals.

Dreamland, Umm Al Quwain

dHoW Building

With an amazing lagoon-side setting, wonderful indoor and outdoor play areas for children of all ages, a stunning laser show and many al fresco restaurants, this new development is a popular hangout for both residents and tourists.

The emirate’s rich tradition of dhow building still endures into the 21st century. The dhow building station located along the coast offers visitors a chance to witness the skilled carving of a traditional dhow. Several old dhows lie abandoned near the building giving the impression of a sea battlefield.

ras al kHaimaH

icE land WatEr park

Nestled between the Hajar Mountains on the east and the Arabian Gulf on the west, Ras Al Khaimah

Spread across 120 acres of land close to the Arabian Sea, Ice Land Water Park is a unique attraction with extensive


themes of snow and ice, offering a mix of traditional water park attractions as well as novel water rides. The park can accommodate 15,000 people a day and some of its facilities are unique and the largest in the world. One unique ride is Acqua Soccer and Wet Football, where football players enjoy the feel of heavy rain during matches. At Coral Isles, Knuckling Pool visitors can see and swim with fish. At the world’s largest rain dance pool 6,000 people can dance at a time. The park also houses the world’s largest man-made waterfall: standing at 120 feet tall and 540 feet wide, 100,000 gallons of water cascade down its contour each minute from the sea water distillery.

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WELCOME SpOrtS and tradE

SPORTS AND TRADE EVENTS Dubai is recognised as a platform for a wide range of international events SpORTING EVENTS 2012/2013 EMIRATES AIRLINE DUBAI RUGBy SEVENS


November 29 – December 1, 2012, The Sevens Stadium The only international rugby event held in the Middle East at an impressive purpose built venue, The Sevens Stadium.

November 27 – 29, 2012, Dubai World Trade Centre The 10th edition will be one of its kind across the Middle East focusing exclusively on natural and organic products.



December 2 – 8, 2012, Emirates Golf Club The first full Ladies European Tour (LET) event ever to be played in the Middle East. Promoted and organised by golf in Dubai, it has become a permanent feature of the UAE golfing calendar, showcasing the world’s leading players every year.

December 11 – 13, 2012, Dubai International Convention and Exhibition Centre Over the last 26 years, IATF has been recognised as a robust regional business platform for the global consumer goods industry keen to expand footprints in Middle East and North Africa (MENA) region.



January 28 – February 3, 2013, Emirates Golf Club An annual professional golf tournament, part of the European Tour schedule and the first of its kind to be staged in the Middle East. Organised by Golf in Dubai, this prestigious event attracts world class players including Tiger Woods, Paul Casey and many more.

January 15 – 17, 2013, Dubai International Convention and Exhibition Centre Intersec is firmly established as the leading regional trade event in the security, safety and protection industries, featuring a brand profile of various sections and providing an up-to-date reflection of the industry portfolio and the latest trends.



February 18 - March 2, 2013, The Aviation Club This two-week tennis event organized by the Dubai Duty Free, draws in record crowds and features many internationally renowned world class tennis players.


January 22-23, 2013, Dubai World Trade Centre The two-day exhibition and conference provides the ideal platform for interiors suppliers, providers and buyers to network and establish new relationships in the Middle East.


March 30 2013, Meydan Racecourse Known as the richest horse race in the world, the Dubai World Cup comprises of seven races of varying purses. More than 100,000 race goers attend the world cup meeting each year

January 28-31, 2013, Dubai International Convention and Exhibition Centre Arab Health 2013 provides the ultimate business platform for healthcare professionals to network, gain new industry knowledge and conduct business with leading healthcare companies from across the globe.



THE BIG 5 SHOW November 5 – 8, 2012, Dubai World Trade Centre The Big 5 is the gateway to the Middle East and North Africa (MENA) construction market providing both exhibitors and visitors with the opportunity to conduct serious business with like-minded professionals.

February 17 – 19, 2013, Dubai International Convention and Exhibition Centre The event is the meeting place for international companies to showcase their products and services for the power, lighting, renewable and nuclear sectors to a proven audience of key decision makers from over 100 countries worldwide.



November 21 – 24, 2012, Dubai International Convention and Exhibition Centre The world’s most dynamic markets for luxury goods. 78

February 25 – 28, 2013, Dubai International Convention and Exhibition Centre The world’s largest and most influential annual trade show for the food tourism Manual 2013

EMOtradE CLEW SpOrtS and

and beverage industry with reports of outstanding sales, unprecedented numbers of visitors, exhibitors and business transactions recorded during the four day event.

fering a unique and targeted platform for our clients to demonstrate, educate, network and generate even more business in the region.


October 8 – 10, 2013, Dubai International Convention and Exhibition Centre Cityscape Global brings together real estate investors, developers, financiers, architects, consultants and all other real estate professionals.

March 12 – 14, 2013, Dubai International Convention and Exhibition Centre The established and respected trade platform for the broadcast, digital media and satellite sectors across the Middle East, Africa and Southern Asian region.

DUBAI INTERNATIONAL BOAT SHOW March 5 – 9, 2013, Dubai International Marine Club The most anticipated event in the yachting calendar – the event will be a classic showcase of yachts, supercars, equipment and supplies from both local and international builders together with the latest innovations in the marine industry.

ARABIAN TRAVEL MARKET May 6 – 9, 2013, Dubai International Convention and Exhibition Centre Arabian Travel Market is the leading travel and tourism exhibition event unlocking business potential within the Middle East for inbound and outbound tourism professionals. Now approaching its 20th year, the show has grown to become the largest showcase of its kind in the region.

INDEx May 20 – 23, 2013, Dubai World Trade Centre Index features an exciting line-up of dedicated sub-shows (Furnishings, Kitchen & Bathroom, Lighting, Outdoor Living and Textiles), each of-


GITEx October 13 – 17, 2013, Dubai International Convention and Exhibition Centre Gitex Shopper is the biggest and the best consumer electronics retail platform with power retailers and world class brands.

MIDDLE EAST INTERNATIONAL MOTOR SHOW November 9 – 13, 2013, Dubai International Convention and Exhibition Centre The single largest automotive show in the Middle East providing automotive professionals the best platform to present their products and set up new marketing networks targeting over one billion consumers from all around the Middle East, the CIS, North Africa and the Indian Subcontinent.

DUBAI AIRSHOW 2013 November 17 – 21, 2013, Dubai World Central This biennial event attracts international visitors since its inception 25 years ago. This year The Dubai Air Show will take place at a new venue, The Dubai World Central (DWC), in Jebel Ali, Dubai.

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Deira Creek Jumeirah Mosque


Dubai Media City

tourism Manual 2013

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ViSitOr inFOrmatiOn

One of the safest cities in the world, traveller and resident comfort is of paramount importance to dubai. While travelling to a new city is exciting, it is also challenging. here we list some travel essentials that ensure the perfect dubai experience GEOGRAphy Dubai is the second largest emirate of the UAE with an area of 4,114 sq km. It is located in the north western region of the country along the shores of the Arabian Gulf.

LOCAL TIME The United Arab Emirates is four hours ahead of GMT.

CLIMATE A sub-tropical, arid climate ensures clear blue skies almost throughout the year. Winter may see a few infrequent rain showers. Temperatures vary from season to season; January can fall to a low of 15°C/59°F, while July can rise to a high of 48°C/118°F.

CLOThING While dress codes are fairly liberal, it is advisable to dress modestly. Lightweight clothing is ideal throughout the year. Do carry a light jacket or shawl during the winter months, as the evenings tend to get chilly. Swimwear should be restricted to beaches and swimming pools.

CURRENCy The UAE currency is the known as the Arab Emirate Dirham denoted by AED or more commonly, Dhs. One dirham is divided into 100 fils. Linked to the Special Drawing Right of the International Monetary Fund, the dirham has held constant against the US dollar at a mid-rate of approximately US$1= Dhs3.679.


Most international banks have representative branches in Dubai. Operating a six day week, banks are open from 8am to 2pm, Saturday to Thursday. Friday is the official holiday.

CREDIT CARDS American Express, Diners Club, MasterCard and Visa are all widely accepted in the UAE.

BUSINESS hOURS While Friday is the official holiday, Government organisations, schools and many private companies remain closed on Saturday as well. Some private companies close on Thursday afternoon and Friday. Operating hours vary across the emirate. Some companies work a split shift, from 8am to 1pm and again from tourism Manual 2013

4pm to 7pm. Others operate a straight shift of 8am to 5:30pm with a one-hour lunch break. Consulates and embassies are generally open from 8:45am to 12:30pm Sunday to Thursday, and closed on Friday and Saturday. They usually leave a contact number on answering machines for emergencies.

ECONOMy Attracting settlers and merchants from Iran, India and Baluchistan (a region covering southwest Pakistan, southwest Afghanistan and southeast Iran), Dubai’s growth can be traced back to the early years of the 20th century when it became a prosperous port. Free enterprise gave the city an early start in development before the beginning of oil production. With the discovery of oil in the 1960s, money started to pour in and Dubai’s progress became virtually unstoppable. But aware of the risks of oil dependency, the late His Highness Sheikh Rashid Bin Saeed Al Maktoum, the former ruler of Dubai, actively promoted new ventures. Sheikh Rashid’s son, His Highness Sheikh Mohammed Bin Rashid Al Maktoum, the present Ruler of Dubai and Vice-President and Prime Minister of the UAE, remains true to his father’s vision. The last three decades have witnessed a drastic change in Dubai’s economy with the emirate becoming a major business centre with a highly diversified economy. Currently, oil’s contribution to the gross national product is minimal. Trading, manufacturing and tourism dominate the economy. Investors are drawn to the emirate because of its low logistical and operational costs, excellent infrastructure, international outlook and liberal government policies. Trade, transport, tourism, industry and finance have shown steady growth, helping the economy achieve a high degree of expansion and diversification. There is minimum Government control and regulation of private sector activities; no direct taxes on corporate profits or personal income (except for oil companies and branches of foreign banks); low custom duties with many exceptions; complete repatriation of capitals and profits is permitted; there are no foreign exchange controls or trade quotas and the exchange rate between the US Dollar and UAE Dirham (US$1.00=AED 3.678) has been stable since 1988. Visa policies are liberal allowing easy importation of skilled expatriate labour from almost all over the world. These advantages rank Dubai as the Arabian Gulf’s leading multi-purpose business centre and regional hub, but also place it at the forefront of the world’s emerging market economies. 81

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Dubai is also the biggest reexport centre in the Middle East. Boasting an extensive foreign trade network that extends to 179 states, Dubai offers investors an extensive choice of potential global marketing outlets for a diverse portfolio of goods and services. As a member

of the UAE federation, Dubai is also part of the world’s third-largest export and re-export centre after Hong Kong and Singapore. Its strategic location makes it a ‘time zone bridge’ between the Far East and Europe and the Commonwealth of Independent States (CIS) and Africa.

Big Bus Tours, Dubai

One of the most accessible destinations in the world, Dubai is served by over 120 shipping lines and linked via 85 airlines to over 130 global destinations. The emirate has a network of seven industrial areas, one business park and three highly successful, specialised free zones of international distinction, two world class seaports, a major international airport and cargo village, a modern highway network, state-of-the-art telecommunications and reliable power and utilities. A sophisticated service sector that features leading regional and international freight forwarders, shipping companies, major international hotels, financial service firms, lawyers, consultants, advertising agencies, top international exhibition and conference facilities, high quality office and residential accommodation, first class hospitals, schools, shopping centres and recreational facilities complement its world class infrastructure. The UAE enjoys a low crime and politically stable environment, finan-

cial and monetary stability and a sophisticated banking system. There is also a well-defined and sound legal framework for business and clear set of ownership rules. All of these factors reflect positively in Dubai’s being assigned an investment grade rating for fixed income investment by Moody’s Investors Service.

GOVERNMENT The UAE consists of seven emirates: Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah and Umm Al Quwain. Until 1971, the seven emirates were known as the Trucial States or Trucial Oman, due to a truce between Britain and some Arab Sheikhs in the 19th century. On the 2nd of December, 1971, six emirates united to form the United Arab Emirates. Ras Al Khaimah joined later in early 1972. The 2nd of December is celebrated as the UAE’s National Day. The premiership and presidency are hereditary to the Al Maktoum clan of Dubai and to the Al Nahyan clan

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ters of national importance in the UAE and follows a federal system of laws with some specified powers assigned only to the UAE.

LANGUAGE Arabic is the official language of the United Arab Emirates. English is widely spoken and understood and used in business and commerce. Due to Dubai’s multinational ethnicity and a rapidly evolving tourism industry, there is much diversity in the emirate’s tongue. Hindi, Urdu, Malayalam, Bengali, Russian and Tagalog are commonly spoken. of Abu Dhabi respectively. The leaders of the seven emirates compose the Supreme Council. These seven rulers elect the Council of Ministers. The country’s governing structure consists of the Federal National Council, the Supreme Council, President, Cabinet and Judiciary. The Federal National Council is the UAE’s advisory council composed of 40 members. According to the

Constitution, federal draft laws first have to pass through the FNC for review and recommendations. Unlike the other emirates, the governments of Dubai and Ras Al Khaimah do not follow the federal court system. However, the government of Dubai practices both Islamic and secular systems of law for criminal, civil and high courts. Dubai exercises veto power over critical mat-

DUBAI INTERNATIONAL AND DUBAI WORLD CENTRAL – AL MAKTOUM INTERNATIONAL Connected to over 220 destinations across six continents through 150 airlines, Dubai International is the fourth busiest airport in the world in terms of international passengers, according to Airport Council Interna-

tional’s latest figures. Comprising of three terminals, Dubai International’s iconic architecture and unrivalled amenities make it the one of the world’s most exciting cultural gateways. Terminal 3, which opened in 2008, boosted Dubai International’s operational capacity to 60 million passengers per annum (mppa). The Terminal 3 complex includes an associated airside facility (also known as concourse 2) and an A380 dedicated airside facility (concourse 3) that is currently under construction. Upon completion Concourse 3 will become the world’s first Airbus A380-dedicated facility of its kind, adding another record to Dubai International’s already proud legacy. It will also increase the airport’s total capacity from the current 60 million passengers per annum to 75 million passengers. The Dubai World Central (DWC) aerotropolis is a strategic initiative of the government of Dubai to position the emirate as a leading international trade and logistics hub. DWC

How to make moments last a lifetime. For over 25 years, we have been among the UAE’s leading Destination Management Companies with a flair for offering unique experiences and bespoke events for individuals and groups. Call us. We have the expertise to help you make the most of your time in the UAE.

SNTTA Emir Tours, P.O Box 8845, Liberty building, Al Garhoud Road, Dubai, U.A.E.; Tel: +971 4 2865758 / 2821908, Fax: +971 4 2865859 / 2865430; A member of the UAE-based Liberty Investment Co. (Liberty Group)

experience the marhaba effect

When you arrive at a busy airport, you deserve a warm welcome. With a friendly face at your side, you can relax as you glide through the formalities. We also offer lounge facilities, a chauffeur service and visa assistance to make your time at the airport stress free. We call it the marhaba effect. Try us yourself or treat your family, friends or clients. Available at Dubai and Bahrain International Airports. meet & greet | family packages | marhaba lounge |

citystop | transfer service |

premium services |

corporate services

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comprises Al Maktoum International (AMI) airport which forms the heart of a greater project also called Dubai World Central, a 140 sq km multiphase development of six clustered zones that includes Dubai Logistics City (DLC), Commercial City, Residential City, Aviation City and the Golf City. The development is the region’s first integrated, multi-modal transportation platform connecting air, sea, and land. Once completed, in the mid-2020s, AMI will become the world’s largest airport with an ultimate capacity of 160 million passengers and 12 million tonnes of cargo per annum. Dubai Airports launched cargo operations at Dubai World Central (DWC) in June 2010 as part of the first phase of the project. The airport has 22 freight operators signed up and operating. DWC handled 106,333 tonnes of freight in the first half of 2012 compared to 32,634 tonnes in the first six months of 2011 – a 226 per cent increase in cargo volumes. Dubai Airports started general aviation operations at DWC on April 28, 2011 with the first flight from launch customer Al Futtaim Services Company. Dubai Airports owns and manages the operation and development

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of both of Dubai’s airports – Dubai International and the upcoming Dubai World Central – Al Maktoum International (DWC–AMI). Realising that its unique brand of customer service makes a powerful difference to the millions of people who travel through Dubai International every year, Dubai Airports has been mandated by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to develop a pioneering airport customer service programme that brings together the best of Western professionalism and Middle Eastern hospitality. Dubai International is today recognised as the gold standard for its customer service. The airport management company’s diverse workforce – its employees come from over 160 countries – is a reflection of Dubai itself; one that is open-minded, culturally rich and international.

DUBAI CRUISE TERMINAL The cruise industry is a significant contributor to Dubai’s tourism sector. The value of cruise tourism in Dubai has been put at Dh3.5 billion between 2010 and 2015. The Dubai cruise terminal saw 30 per

cent growth in tourist traffic between 2009 and 2010, from 100 ships and 260,000 passengers to 120 ships and more than 390,000 passengers. This growth is set to continue in 2011 with a total of 135 vessel calls and 475,000 passengers. The emirate is expecting 58 per cent growth in cruise tourism by 2015. In 2010, the new Dubai Cruise terminal at Port Rashid replaced the older facility which was set up in 2001. Built to cater for an increased number of cruise passengers, it is the only cruise terminal in the world operated by a government tourism department, namely, the Department of Tourism and Commerce Marketing. This unique arrangement ensures enhanced passenger comfort, including a swift entry system with no visa issues for visitors. In addition, it is the only Cruise Terminal in the region that is ISO 9001:2008 and ISO 10002:2004 certified and has been awarded the prestigious LEED “Silver” Certification established by the United States Green Building Council (USGBC). Spanning 3450sqm, the new terminal can handle four ships simultaneously. The terminal also has outstanding tourist support infrastructure such as a money exchange centre, an ATM machine, a post office outlet, a duty free shop, souvenir and gift shops and a business centre with free internet access, a VIP Majlis facility and restrooms that provide easy access to individuals with special needs. These top notch facilities have attracted leading cruise operators Princess Cruises, Van Gogh Cruise Line, Regent Seven Seas Cruises, Silversea Cruises, The Yachts of Seabourn and many more, to choose Dubai Cruise Terminal as their port of call in the region. Dubai also serves as a home port for two leading European cruise lines: Costa Crociere & Aida Cruises (since 2006) and Royal Caribbean International (from 2010.) TUI Cruises is the latest addition to its roster and will commence operations from the 2012/13 season. The Department of Tourism and Commerce Marketing, Government of Dubai owns and operates the Dubai Cruise Terminals located in the heart of the city at

Port Rashid. This is the only Cruise Terminal in the region that is ISO 9001:2008 and ISO 10002:2004 certified and the terminal has been awarded the prestigious LEED “Silver” Certification established by the United States Green Building Council (USGBC). In October 2011, DP World announced plans to expand the Port Rashid cruise terminal facilities in order to strengthen its leading position as the largest cruise hub in the Middle East. DP World’s vision is for Port Rashid to eventually be able to serve as many as seven cruise vessels at one time. The simultaneous arrival of five mega ocean liners at the Dubai Cruise Terminal in April 2012 cemented Dubai’s position as a prime destination for cruise tourism in the region. The five vessels – Costa Victoria, Queen Mary 2, Silver Whisper, Pacific Princess and Costa Favolosa – were anchored together at Port Rashid, bringing more than 7,200 tourists to Dubai. Earlier this year, Dubai Cruise Terminal was voted, for a fifth time, the World’s Leading Cruise Port at the prestigious World Travel Awards, competing against 17 regional winners for the honour.

GETTING AROUND A wide variety of easily available and economic public transport options make mobility in Dubai hassle free.

TAxI: With more than 7,000 cabs in operation, taxis are the most common way of moving around. All taxi services are regulated by the government. The minimum fare for travel within Dubai is Dhs10. For transfers from the airport to any other emirates, fares start from Dhs20. An additional Dhs20 is charged if your destination is Sharjah, Ajman or Umm Al Quwain. The award-winning Dubai Taxi Corporation (DTC) was created in 2007 as part of the Roads & Transport Authority (RTA) – Government of Dubai. Apart from the normal taxi service, the DTC also provides customised services such as the Van service, Hatta Taxi, Ladies & Families Taxi Service and the Special Needs Taxi Services in addition to the exclusive Airport Service to all three 85

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terminals of Dubai International Airport. DTC operates the largest fleet in Dubai with over 3,504 vehicles distinguished from other franchise taxi companies by their striking red roof tops. DTC also runs an “In-Safe Hands Taxi Service” that caters specifically to children, ladies, school and university students, families and special need persons. 60 taxis have been specially allocated for this programme. A convenient 24 hours booking service for taxis is provided by the Dubai Taxi Corporation. To make a booking, call +971 4 208 0808. Service is prompt and the taxi usually arrives within 15 minutes, depending on traffic conditions. For more information, visit

LADIES TAxI: An initiative by the RTA and operated by Dubai Taxi Corporation, ladies taxis with women drivers were introduced for the convenience of female passengers. These taxis, with their distinct pink coloured roof, seats and interiors, are the perfect solution for lone female travellers. In many Arab countries, women often prefer not to be alone with an unfamiliar male. Hence these taxis are hugely popular here. CAR hIRE: A range of local and internationally renowned companies offer cars for hire. To hire a car, customers must provide their passport together with a valid international driving license. Visitors who do not have an international driving licence can obtain a temporary local licence if they have a valid local licence from one of the following countries: Australia, Austria, Belgium, Canada, Cyprus, the Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Iceland, Iran, Ireland, Italy, Japan, Luxembourg, Norway, Poland, Portugal, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, the UK and the US. Canadian nationals have to get an affidavit from the Canadian Consulate in Dubai, verifying the license before going to the traffic department. Applicants are required to submit their passport, valid national license and two photographs. 86

BUS SERVICE: The Roads and Transport Authority runs an intensive public bus transport system in Dubai. 734 peak bus schedules are run on 79 bus routes with approximately 310,000 passengers using the services each day. The superb bus transport infrastructure includes two high-tech maintenance bus depots at Al Qusais and Al Awir, nine well attended bus stations, over 1,860 bus stops and 1,302 wayside passenger shelters. The bus fleet itself is top of the range with a host of amenities to ensure the highest standard of passenger comfort: a state of the art air conditioning system that eliminates unpleasant odours; electronic destination and route display system and computerised fare equipment. The buses are also designed keeping in mind the comfort of passengers with special needs. Low floors, reserved seating areas and a dedicated entrance are provided to accommodate their requirements. The buses also have designated seats for women, children and elderly passengers. The buses are compliant with all international safety and security standards. They are fitted with emergency exits, alarm systems, fire extinguishers, first aid kits and a unique ‘Electronic Stability Programme’ that gives drivers better vehicle control, higher stability on roads and greatly minimises the risk of skidding. Buses generally operate from around 5am until just after midnight during weekdays. Regular

public transport users are advised to buy prepaid or NoL cards.

AIRpORT BUS: For enhanced passenger comfort, RTA provides multiple means of conveyance to the airport; there are inter-terminal shuttles as well as city buses that stop outside each terminal. The air conditioned airport buses are custom built with large baggage holds. Both residents and tourists can use the facility. The airport buses serve the most popular areas in the city with stops that are within easy reach of over 80 hotels and furnished apartments. Metered taxis are also available 24 hours a day outside Terminals 1, 2 and 3.

DUBAI METRO: Launched in 2009, the Dubai Metro covers the length and breadth of the city with the 52km Red Line that runs from Rashidiya to Jebel Ali and the 23.9km Green Line that runs from Al Qusais to Jadaf. Responsible for substantially easing the emirate’s traffic congestion, the metro also drives Dubai’s economic and tourism growth. In an effort to entice more commuters to use public

Bear in mind that: • Driving in the UAE is on the right-hand side. • The wearing of seatbelts is mandatory. • It is illegal to use handheld mobile phones while driving. • Certain minor traffic offences incur on-the-spot fines. • Drinking and driving is illegal: there is zero tolerance for drunk-driving. • Highways and main roads are designated by an Emirate Route number. • Blue or green signs indicate the main areas or locations out of the city and brown signs show heritage sites, places of interest and hospitals. • Speed limits are clearly displayed and are usually 60 to 80 kmph (37 to 50 mph) around the city and 100 to 120 kmph (62 to 74 mph) on highways.

transport in their daily lives, Metro stations feeder bus services were also inaugurated in 2009.

WATER BUS: The water bus is a novel way to soak in the sights and sounds between Dubai and Deira. Beginning at Al Shindagha Station, visitors can enjoy a 45 minute trip along the Dubai Creek to Al Seef Station. In addition to the tourism service, water buses also cater to the city’s commuting needs, serving five routes along the Creek. The journey is not only panoramic but also a comfortable one with the modern boats being air conditioned with spacious seating, as well as wheelchair accessible. Kiosks selling snacks, magazines, newspapers and pre-paid cards are available at all the water bus stations. For enquiries, call +971 4 396 3135.

NOL CARD: The Nol Card is a smart card that enables commuters to pay for the use of various RTA transport modes in Dubai with a single card. The card can be used to travel on Dubai’s Metro, Buses, Water Buses, as well as pay for RTA’s Paid Parking. These cards can be purchased and recharged at Dubai Metro station ticket booths and ticket vending machines, Dubai bus stations, RTA Customer Service Centres and RTA-authorised sales agents. Using ‘pay-as-you-go’ technology, the stored value card is sold for Dhs20, Dhs6 of which covers the card’s one-off purchase while the remaining balance is its pre-paid value. The rechargeable card can hold up to Dhs500 in value. The pre-paid sum remains valid for five years. Except for the Red NoL ticket, the three other e-purses – Gold, Silver and Blue – can be used on the metro, bustourism Manual 2013

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es, water buses and paid parking zones. The Red NoL ticket can be used only on one mode of transport at a time. It is rechargeable for use up to a maximum of 10 journeys. For additional information, log on to

WOjhATI (http://wojhati., the RTA’s innovative web based portal helps commuters plan their travel within the city. The online system helps passengers to determine the shortest

and quickest route to their destination as well as the cost of the trip. Covering buses, water buses and the Dubai Metro, the integrated system provides real time information along with interactive maps and a route plan. Wojhati is complemented by the Instant Passenger Information System, which enables commuters to check bus schedules, and the Automatic Vehicle Management, which provides passengers realtime information on bus arrivals.


LOCAL hOSpITALS There are a host of hospitals offering excellent medical facilities in the emirate which are regulated by the Dubai Health Authority (DHA). The DHA itself provides medical care in three main facilities: the Dubai Hospital, Latifa Hospital and Rashid Hospital.

pRIVATE hOSpITALS Numerous private clinic and hospitals offer top notch facilities for both in-patients and out-patients.

DUBAI hEALThCARE CITy Dubai Health Care City (DHCC) was launched in 2002 with the vision to provide excellence in health and patient care. Located in the heart of Dubai, spread over 4.1 million square feet, it includes two hospitals and over 100 out-patient medical centres and diagnostic laboratories. DHCC is managed in collaboration with Harvard Medical International, founded by Harvard Medical School.









NEWSpApERS Gulf News, Khaleej Times, The Emirates Post, The Gulf Today and The National (published in Abu Dhabi) are the daily English-language newspapers, while Arabic newspapers include AlBayan, Al-Emarat Al-Youm, AlIttihad and Al-Khaleej. International newspapers and magazines are readily available in bookshops and major supermarkets.

pOpULATION The population of the UAE has grown dramatically over the last two decades and is estimated at close to 8.26 million in mid-2010.


ARABIC RADIO: Abu Dhabi FM 98.4MHz (Talk/Classic Arabic Hits), Al Emarat FM 95.8MHz (Arabic/Emirati Hits), Quran Al Kareem 98.1MHz (Quran/Religious), Al Arabiya 99.0MHz (Contemporary Arabic), Al Khaleejia 100.9MHz (Khaleeji Music), Al Rabea FM

Dusit Residence Dubai Marina is an exclusive collection of Premier Serviced Residences set within a stunning 35-storey landmark tower overlooking the lifestyle enclave of Dubai Marina. With close proximity to all of Dubai’s desirable business or leisure areas, each of its 146 Residences from the 1 and 2 bedroom apartments to 3 bedroom penthouses offer panoramic views of the Marina area and across the Arabian Gulf. Tasteful, well designed living spaces are integrated with comprehensive facilities to support your every professional and personal needs. P.O. Box 212744, Dubai, United Arab Emirates. Tel: +971 (4) 425 9999, Fax: +971 (4) 422 0122, E-mail:

travEL EssEntiaLs EMOCLEW

107.8MHz (Arabic Hits), Dubai FM 93.9MHz (Arabic Classic Hits), Umm Al Quwain 97.8MHz (Arabic Classic Hits), Radio Sawa 90.5MHz (Arabic and English Top 40), Star FM 92.4/99.9MHz (Arabic and English Top 40) and Hayat FM 95.6MHz

ENGLISh RADIO: Radio 1 (Dubai) 104.1MHz, 100.5MHz (Abu Dhabi) Top 40/Dance/R&B; Radio 2 99.3MHz (Dubai), 106.0MHz (Abu Dhabi) Classic Hits; Dubai 92 92.0MHz (Rock/Contemporary); Channel 4FM 104.8MHz (Top 40); Dubai Eye 103.8MHz (News, Talk & Sports); The Coast 103.2MHz (Contemporary/Easy); and Virgin Radio 104.4MHz (Top 40)

ASIAN RADIO: City FM 101.6MHz (Contemporary Hits), Cool FM 94.7MHz (Bollywood Hits), Radio 4 89.1MHz, Suno FM 102.4MHz (Indian Hits), Radio Spice FM 105.4MHz, Josh FM97.8MHz

RELIGION Islam is the official religion of the UAE and there are a large number of mosques throughout the city. However, equal respect and tolerance is extended to other religions also. Dubai has two Christian churches, St Mary’s (Roman Catholic) and Holy Trinity (Church of England). In addition there are a number of churches in Jebel Ali that represent a range of religious denominations.

TELECOMMUNICATIONS Etisalat and du are the key telecommunication operators in the country. Direct dialling is available to most countries in the world. Calls

made from one fixed line to another within Dubai are free of charge. Full telex, fax and electronic mail facilities are widely available. Most local hotels provide guests with internet facilities at a nominal charge. Dubai also has several internet cafés. Etisalat UAE Travellers helpline for tourism is 800 2300 and visitors may call 7000 1 7000 for enquiries on entertainment and shopping.

TELEVISION Dubai receives subscription television via cable or directly through satellite. The emirate’s leading cable provider is E-Vision, while Showtime, Orbit, Star TV and ART are the top direct satellite providers. Showtime and Orbit channels air leading English shows and movies, subtitled in Arabic. The key free to air channels are Dubai One, MBC 4, MBC Action, MBC 2 and City 7 which air well known US and UK series’ . Most shows are broadcast in English with Arabic subtitles, with the exception of City 7 that does not subtitle its programming.

TIppING Tipping practices are similar to those in most parts of the world. Where no service charge is included, a tip of 10 per cent of the bill amount is considered adequate and always appreciated.


ELECTRICITy The electricity supply in Dubai is 220/240 volts at 50 cycles. US-made appliances may need a transformer.

WATER Tap water is quite safe to drink. Locally bottled and international mineral water is served in hotels and restaurants and is also available from supermarkets.

WEIGhTS AND MEASURES Officially, the metric system is followed. While every effort has been made to ensure the accuracy of the information contained in this publication, the Department of Tourism and Commerce Marketing accepts no responsibility or liability for any errors or omissions. tourism Manual 2013

traVeLLinG tO the Uae The visa and price structure for visa application procedures and requirements as detailed below are for information only and are subject to change without prior notice. If your country of nationality appears on the list below, no advance visa arrangements are required to visit the UAE. Simply proceed to immigration, where your passport will be stamped with a single entry 30-day visit visa. Eligible countries: Australia, Austria, Andorra, Belgium, Brunei, Denmark, France, Finland, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, Republic of Korea, San Marino, Singapore, Spain, Switzerland, Sweden, United States of America, United Kingdom with (Right of Abode in UK) and Vatican. In addition to nationals of the countries listed above, citizens of the Gulf Cooperation Council nations of Bahrain, Kuwait, Oman, Qatar and Saudi Arabia are eligible for visa on arrival. VISAS FOR OTHER TRAVELLERS: • Citizens of other countries should apply for visas to the UAE Embassy nearest them • Nationals of Israel may not enter the UAE • All visitors to the UAE are required to have health insurance • Only UAE nationals are allowed to sponsor visitors who are friends VISA FEES: • 14 Days Multiple Entry Visa – Dhs2,110 (valid for six months before entry) • 90 Days Long-Term Visit Visa (Individuals) – Dhs1,110 • 30 Days Short-Term Visit Visa (Individuals) – Dhs610 • 90 Days Long-Term Visit Visa (Companies) – Dhs1,100 • 30 Days Short-Term Visit Visa (Companies) – Dhs610 • Student Visa (Sponsor must be one of the licensed universities or educational institutions in the UAE that are recognised by the Ministry of Higher Education) – Dhs1,110 • Medical Treatment – Dhs1,110 • Exhibitions/Festivals/Conferences – Dhs210 • (33) Countries Upon Arrival – Dhs620 (e-form fees) • Tourist Visa for all Nationalities (Tourist Companies) – Dhs210 • Escorts of GCC Nationals – Dhs165 (e-form fees) • GCC Nationals (Resident) – Dhs165 (e-form fees) • Mission Visa – Dhs320 (e-form fees) • Transit Visa – Dhs165

Note: The fees mentioned above are e-DNRD fees unless stated otherwise. In addition, a Dhs1,000 deposit will be collected by the Department of Naturalisation and Residency – Dubai before the issuance of any type of visit visa. This will be refunded once the visitor exits the country. Requirements for a visa application: • Clear passport copy of the sponsor • Clear passport copy of the sponsored person • Travel insurance • All photographs are to be recent colour photographs. Polaroid photographs are not acceptable. • Those who are already in the UAE may not obtain another entry permit until they depart from the country DNRD working hours are from 8am to 2pm Sunday to Thursday except public holidays. On Fridays and Saturdays the offices are closed. Important: For the latest visa information, please check with the UAE Embassy nearest you or contact your travel agency, tour operator or hotel. DUTY FREE ALLOWANCES • Four litres of alcoholic liquor (including wine, beer or spirits; non-Muslim adults only). Importing liquor in the country is prohibited if visitors are travelling by land. • 400 cigars, 2,000 cigarettes or 2kg of other tobacco products • Gifts and personal effects – for personal consumption only




Tourism Manual 2013



As the emirate evolves, it is determined that the unique Dubai experience should be enjoyed by everyone. Every member of the city’s tourism, hospitality and leisure industry strives to ensure that Dubai is accessible to all of its very special guests


ith an estimated potential market of 600 million special tourists worldwide, Dubai is striving to create a barrier free physical environment for tourists with special needs. Spearheading the effort is the Department of Tourism and Commerce Marketing’s “Dubai – Simply Accessible” programme. The Department has a team specialising in special needs tourism that works closely with ‘special volunteers’, to understand the sensitivities relating to this sector. It also regularly issues an access information guide for physically handicapped visitors and residents. The guide contains an extensive list of shopping malls, cinemas and cultural and recreational centres which are accessible to individuals with special needs. The DTCM guide also provides information on transport alternatives for individuals with disabilities. To ensure the guide’s accuracy, a team of volunteers, including wheelchair users, monitors and evaluates the access facilities of buildings and recreational centres.

added to the Passenger Name Record (PNR) on the airline ticket: WCHR-WHEELCHAIR* R FOR RAMP: When a wheelchair is required to cover the distance to or from the aircraft and across the ramp. WCHS-WHEELCHAIR* S FOR STEPS: When a wheelchair is required to cover the distance to or from the aircraft or mobile lounge, but the passenger must be carried up or down the steps. WCHC-WHEELCHAIR* C FOR CABIN SEAT: When a wheelchair is required to or from the aircraft and to or from the cabin seat. Note: All airlines involved in the passenger’s itinerary must be advised when a passenger is taking their own wheelchair. The policy for wheelchair passengers accompanied by ablebodied helpers is currently under review and the reservation desk in Dubai can be contacted for further details.



Dubai Airports takes great pride in providing top notch and thoughtful facilities for their passengers with special needs. These include designated parking spaces, free valet parking for disabled parking permit holders, slipways on the perimeter roads, road level pedestrian crossings, automatic access doors, porter services and reduced waiting time services for special needs passengers to avoid queuing. The airport also provides club cars for transportation between the terminal and boarding gates, and access ramps are located between levels in the Departures Food court. Special Needs lounges are available at all three terminals. Wheelchair accessibility has been provided for drinking fountains, passport control counters, toilets and restrooms, lifts and at all boarding gates. An “on-board” service can be arranged on request for special needs passengers on all airlines. Special assistance is also available during the annual Hajj pilgrimage. Passengers travelling through Terminals 1 and 2 should ask their airline to notify Dubai Airports in order to use the special services. Passengers travelling via Terminal 3 on Emirates Airline should contact Emirates Special Services on +971 4 505 7119 or +971 4 505 5053.

The Roads and Transport Authority also ensures that special visitors have safe and convenient mobility around the emirate. 24-hour transport and wheelchair accessible transport is available on all buses, taxis and the Metro. Dubai Metro also includes facilities like Braille and tactile guidance paths, lifts and ramps and specially designated spaces for wheelchairs. Specially designed vans are provided by Dubai Taxi Corporation. The Special Needs Taxi service is really a ‘Special Wheel for a Special Need’. The highly sophisticated vehicle is equipped and designed with travel comfort in mind. It can be reserved 24 hours in advance via the Dispatch Centre on 04 208 0808 for all your destination needs within the UAE. These vehicles can be distinguished not only by their size and red roof top but also by the universal special needs blue icon logo placed on the side passenger doors and back window. A wheelchair driver may apply for a temporary driving licence from the Licensing Department of the Dubai Police, General Headquarters (Tel: +9714 269 4444), provided that the applicant holds a valid driving licence from one of the following countries: Gulf Cooperation Council, Europe (Germany, Spain, Belgium, Austria, Italy, Holland, France, Switzerland, Greece, Turkey, UK, Poland, Portugal, Czech Republic, Cyprus, Sweden, Norway, Finland, Luxembourg, Slovakia, Denmark, Iceland and Ireland), the USA and Canada, East Asia (Japan, South Korea, Singapore,

PASSENGERS REQUIRING THE USE OF WHEELCHAIRS Please request the airline directly, or your travel agent, for the use of a wheelchair at the time of booking your flight. The request must be Tourism Manual 2013


Welcome to the Bonnington Jumeirah Lakes Towers - Dubai The Bonnington Hotel Dubai is located in the heart of Jumeirah Lakes Towers along Sheikh Zayed Road, just opposite Dubai Marina and in walking distance of Jumeirah Lakes Towers metro station. It is a 5-star hotel with 208 luxurious rooms and suites (all non-smoking), 272 deluxe serviced hotel apartments, 5 restaurants and bars, 4 conference suites and a recent addition to the portfolio – The ALMAS CONFERENCE CENTRE - Managed by Bonnington. This is a 450sqm multi-functional conference facility with the capacity to host 550 guests. The hotel also boasts a Leisure Deck on the 11th floor with infinity pool, state of the art gym, pool bar, jacuzzi, steam room and sauna as well as a hairdressing salon for ladies. The hotel also offers Business Club rooms & suites, an attended business centre and 4 conference rooms all featuring a variety of facilities and services to make corporate life easy! Enjoy the luxurious surroundings, outstanding facilities and traditional Bonnington hospitality in an ideal location. We also provide shuttle services to the airport, all main shopping malls, and to Jumeirah Beach Residence. Bonnington Jumeirah Lakes Towers, Cluster J, P.O. Box 37246, Dubai, U.A.E, Phone: +971 4 3560000, Fax: +971 4 3560400, E-mail: WWW.BONNINGTONTOWER.COM


SUPPLIERS & ASSocIAtIonS ASSOCIATIONS AND CLUBS Dubai offers a number of associations and clubs that cater to the needs of people with special needs. Here, trained professionals will provide all the assistance they require.

SUPPLIERS OF SPECIALISED EQUIPMENT Dubai has several suppliers of specialised equipment for people with disabilities including the following companies:

Al noor trAining cEntrE For cHilDrEn witH SpEciAl nEEDS tel: +971 4 340 4844, Fax: +971 4 394 6627 Email:,

A & Z EquipmEnt tel: +971 4 267 2072; Fax: +971 4 267 6841 Email:

DubAi AutiSm cEntrE tel: +971 4 398 6862, Fax: +971 4 398 8262 Email:,

Australia and New Zealand) and South Africa. In some cases, a translation of the original driving licence into English should be obtained from the relevant embassy or consulate in Dubai and submitted with the application.

AROUND THE CITY Dubai’s Department of Health and Medical Services has 24-hour wheelchair provision and assistance for passengers with special needs. The emirate’s world class malls also go to great lengths to ensure that they provide a stress free and enjoyable experience for special visitors. Al Bustan Centre, Al Ghurair Centre, Al Khaleej Centre, Al Reef Mall, BurJuman Centre, Deira City Centre, The Dubai Mall, Ibn Battuta Shopping Mall, Emirates Towers Boulevard, Lamcy Tourism Manual 2013

Plaza, Mall of the Emirates, Mazaya Centre, Mercato, The Galleria and Wafi Shopping Mall, to name a few, provide convenient facilities for the disabled. Cultural attractions such as the Dubai Museum and Heritage and Diving Village are also wheelchair friendly. Dubai’s lush green public parks and gardens welcome all visitors into their cool shades with open arms. Al Mamzar Beach Park, Children’s City, Creekside Park, Jumeirah Beach Park, Mushriff Park, Safa Park and Zabeel Park are some of the city’s rolling greens that have facilities for visitors with special needs. The hospitality industry too has taken several steps for the comfort of guests with disabilities. All

DubAi cEntrE For SpEciAl nEEDS tel: +971 4 344 0966, Fax: +971 4 344 1861 Email:, EmirAtES SpEciAl nEEDS tel: +971 5 446 7321 Email: contact@, rASHiD pEDiAtric tHErApy cEntrE tel: +971 4 340 0005, Fax: +971 4 340 2662 Email:,

of Dubai’s top hotels have specially adapted rooms and facilities for special guests. A growing number of tour operators, such as Danat Dubai Cruises Ltd, North Tours and Orient Tours, arrange custommade packages for travellers with special needs.

ArAbiAn HomE HEAltHcArE tel: +971 4 335 1230 Fax: +971 4 335 5104 Email: dr--hassanimam@gulfdrug. ArAbiAn millEnnium trADing tel: +971 4 334 5455 Fax: +971 4 334 5457 Email: bAit Al SHiFAA pHArmAcy tel: +971 4 266 6464 Fax: +971 4 265 1376 Email:, bEtA SurgicAl tel: +971 4 228 4533 Fax: +971 4 221 4729 Email: DubAi oxygEn SpEciAliSED SuppliErS tel: +971 4 266 0983 Fax: +971 4 269 0168 Email: mEgAcArE SHop tel: +971 4 266 3031 Fax: +971 4 266 2021 Email: nEw mEDicAl cEntrE tel: +971 4 347 4800 Fax: +971 4 347 7909 Email: 93




















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C13 Premier C13 Inn Dubai Premier Int.Inn Airport. DubaiC13 Int. Premier Airport. Inn Dubai C12 Clover Creek C12 Clover Hotel Apts. Creek HotelC12 Apts.Clover CreekB12 Int. Airport. Hotel Apts.B12 Hotel Xclusive Hotel Xclusive Apt. Hotel Apt. B12 Xclusive Hotel Apt. HERITAGE SITES HERITAGE & SELECTED SITES &ATTRACTIONS SELECTED ATTRACTIONS HERITAGE SITES & SELECTED ATTRACTIONS F11 Premier F11 Inn Dubai Premier Silicon Inn Dubai OasisF11 Silicon Oasis Inn Dubai B7 Comfort B7 Inn Hotel Comfort Apts. Inn Hotel Apts. Premier Silicon Oasis B7 Comfort Inn Hotel Apts. D5 Premier D5 Inn Hotel Premier Investment Inn Hotel Park Investment Park C8 Coral Boutique C8 Coral Hotel Boutique Apts. Hotel Apts. D5 Premier Inn Hotel Investment Park C8 Coral Boutique Hotel Apts. Barsha SHOPPING SHOPPING CENTRE/MALL CENTRE/MALL 9 Shindagha 9 1Shindagha SHOPPING CENTRE/MALL 9 1 Dubai Museum 1 Dubai Museum Shindagha Dubai Museum B12 RainbowB12 Hotel Rainbow L.L.C Hotel L.L.C Coral Boutique C7 Coral Villas Boutique Villas B12 Rainbow HotelC7L.L.C C7 Coral Boutique Villas Hotel 10 2 Hatta 2 Hatta Heritage Village 10 Bastakiya VillageHeritage Village 10 Bastakiya C7 Ramee Rose C7 Hotel Ramee Rose HotelC7 Ramee Rose Hotel C7 Corp Executive C7 Corp Hotel Executive Apts. Hotel C7 Apts. Corp Executive Hotel Apts. l Bustan Centre C142 Hatta Heritage 1 Al 1 Al Bustan Centre Al Bustan Centre C14Bastakiya 1 C14 C12 C12 Hotel Regal Plaza HotelC12 Regal Plaza Hotel 11 11 B12 Deira Suites B12 Hotel Deira Apt. Suites Hotel Apt. 11 B12 Deira Suites 2Hotel Apt. 2Shopping ubaiRegal Plaza Al Dhiyafa Al Dhiyafa Centre Shopping Centre B123 Sheikh 2 B12 Al Dhiyafa Shopping Centre B12Meydan 3 Sheikh Saeed House Meydan Saeed3 House Sheikh Saeed House Meydan B10 Regent Beach B10 Regent ResortBeach Resort Dusit Residence B6 Dusit Dubai Residence MarinaDubai B10 Regent Beach B6 Resort B6 Marina Dusit Residence Marina Al Barsha Ghurair Al Ghurair City B13 3 AlDubai 3City Al Ghurair City B13 3 B13 12 12 12 Beach Parks 4Beach Parks & Diving Diving Beach Parks Heritage B12 Rio Hotel B12 Dubai Rio Hotel Dubai B12 Rio Hotel Dubai B12 EmiratesB12 Concorde Emirates Hotel Concorde & Residence HotelEmirates & Residence B12 Concorde Hotel4Centre & Al Residence 4 Heritage & Khaleej Centre B124 Heritage & Diving Al Khaleej Centre B12 4 Al Khaleej 4 B12 Village Village 13 Village 13 13 B11 B11 Rydges Dubai Plaza Dubai C14 EmiratesC14 Stars Emirates Hotel Apts. Stars Hotel Apts. B11 Rydges Plaza Dubai C14 Emirates Stars Hotel Apts. otel Rydges Plaza Mazaya Al Mazaya Centre C10 5 Al 5Centre Al Mazaya Centre C10Recreational 5 C10 Parks Recreational Parks Recreational Parks B12 B12 Sadaf HotelDelmon - AL Bateen Hotel Bateen Flora C12 Hotel Flora Apt. Creek Hotel Apt. B12- AL Sadaf DelmonC12 Hotel - ALCreek Bateen C12 Flora Creek 6Hotel Apt. Plaza 5 Heritage 14 port Sadaf Hotel Delmon Dubai Al Mulla C145 Heritage House House Al Mulla Plaza C14 6 Al Mulla Plaza 14 5 Heritage House 6 C14 14 Gold Souk B12 Sandras B12 Inn Hotel Sandras Inn HotelB12 Sandras Inn Hotel Gold Souk C12 Flora Park C12Hotel Flora Apt. Park Hotel Apt. C12 Flora Park Hotel Hotel Rais Shopping Centre Shopping Centre B12 Centre 7 AlApt. 7 Al Rais Al Rais Shopping B12Gold Souk 7 B12 Jumeirah Jumeirah Jumeirah 15 15 15 B12 Inn Hotel Seashell Inn HotelB12 Seashell Inn Hotel B7 Fraser Suites B7 Fraser Dubai Suites DubaiB7 Fraser Suites8 Dubai 6 6 tel SeashellB12 8 Arabian Centre Arabian Centre E146 8 E14 Arabian Centre E14Spice Spice Souk Spice Souk Archaeological Archaeological Site Site Souk Archaeological Site B12 George B12Hotel St. George Hotel B12 St. George Hotel B7 Gloria Hotel B7 Gloria Hotel B7 Gloria Hotel9 Beach Centre otel St. & Resort Beach Centre B10 B10 9 B10 9 Beach Centre 16 16 16 Khalifa C8 Suite Novotel C8 Suite - MOE Novotel - MOE Grand Bellevue C7 Grand Hotel Bellevue Hotel Burj Khalifa C8 Suite Novotel C7 - MOE C7 Grand Bellevue Hotel Museum7 Naif Museum Hotel Museum Sougat10Shopping Bin Sougat Centre Shopping Centre D137 Naif Centre Bin Sougat Shopping D13Burj Khalifa 7BurjNaif 10 Bin 10 D13 B12 Sun & Sands B12 Hotel Sun & Sands HotelB12 Sun & Sands Hotel C12 Grand Hyatt C12 Residence Grand Hyatt Residence 17 17 C12 Grand Hyatt11Residence 17 Hotel BurJuman11Centre BurJuman Centre B128 BurJuman Centre B12Palm Jumeirah Palm Jumeirah 8 11 B12 Palm Jumeirah Dubai Creek 8 Dubai Creek Dubai Creek B12 Sun and B12 SandSun Downtown and Sand Downtown Grand MidWest B12 Grand Express MidWest HotelExpress Apt. B12 Sun and Sand B12 Downtown B12 Hotel GrandApt. MidWest ExpressMall Hotel Apt. Mall otel 12 Century 12 Century Century MallC13 C13 12 C13 B7 Tulip InnB7 Hotel Tulip FZ Inn Hotel FZB7 Tulip Inn HotelB7FZ Grand MidWest B7 Grand Tower MidWest Hotel Apts. Tower Apts. B7 Hotel Grand MidWest Tower Hotel Apts.Centre Centre 13 Dana 13 Dana Dana CentreB13 B13 13 B13 B12 Versailles B12 Hotel Versailles Hotel B12 Versailles Hotel C11 Inter Continental C11 InterResidence Continental Suite Residence DFC Suite DFC C11 Inter Continental Residence SuiteCity - DFC City14Centre Deira Centre C12 14 Deira Deira City Centre C12NUMBERS 14 C12 IMPORTANTIMPORTANT NUMBERS IMPORTANT NUMBERS B12 York International B12 York International Hotel Hotel B12 Lotus B12 LotusMetro DownTown Hotel Apt. Metro B12 York International Hotel DownTown B12 Hotel Lotus Apt. DownTown MetroMart Hotel Apt. Mart Hotel 15 Dragon 15 Dragon Dragon MartF12 F12 15 F12 B12 Zain International B12 Zain International Hotel Hotel C13 Lotus C13 Hotel Lotus Apt. Grand Hotel Apt. B12 Zain International Hotel Grand C13 Lotus Grand16Hotel Apt. Tourist Information Tourist Information Hotel Tourist Information Dubai Mall16 Dubai Mall Dubai Mall C11 C11 16 C11 B6 Lotus Hotel B6 Apt Lotus & Spa, HotelDubai Apt &Marina Spa, B6 Dubai Lotus Marina Hotel 17 AptEmirates & Spa, Dubai Marina Boulevard 17 C11 el Centre/Airport Centre/Airport (24 Hrs) C11 (24 2166666 Hrs) 2166666 Boulevard C11 17 Emirates Centre/Airport (24 Hrs) 2166666 Emirates Boulevard DELUXE DELUXE & APARTMENTS HOTELS &DELUXE APARTMENTS Marina Hotel B6 Marina Apt. Hotel Apt. B6 Marina Hotel HOTELSB6& APARTMENTS on Hotel HOTELS Festival Centre D12 18 Apt. 18 Festival Centre Festival Centre D12 Police Police 999 Police 999 18 D12 999 B6 Marina View B6 Hotel MarinaApt. View Hotel Apt. B6 Marina View19Hotel Apt. 19Centre arshaAl Faris 3 Hamarain Hamarain Centre C13 C12 C12 Hotel Al Faris Apts.3 Hotel Apts. Hamarain Centre 19 C13 C12 Al Faris 3 Hotel Apts. Al Ameen Al Ameen C13 8004888 Al8004888 Ameen 8004888 C13 MarriottC13 Exec. Marriott Apt. Dubai Exec.Creek Apt.C13 (A) Dubai Creek (A) Marriott Exec. Dubai (A) s Hotel Ibn Battuta Mall Ibn Battuta Mall B5 Battuta Mall B5 C13 Al Jawhara C13Hotel Al Jawhara Apt. Hotel C13 Apt. Al Jawhara Hotel 20 Apt. 20 Creek B5 Apt. 20 Ibn Ambulance Ambulance 998 998 Ambulance 998 C12 MarriottC12 Exec. Marriott Apt. Dubai Exec.Creek Apt.C12 (B) Dubai Creek (B) Marriott Exec. Dubai (B) Inter-Continental Inter-Continental Plaza Plaza D12 Plaza 21 Apt. 21 Creek B13 Al ManarB13 Hotel Al Apt. Manar Hotel Apt. Inter-Continental D12 21 D12 B13 Al Manar Hotel Apt. Fire Fire 997 Fire 997 997 D5 MarriottD5 Exec. Marriott Apts. Green Exec. Community Apts.D5Green Community Marriott Exec. Green Community Jumeirah Centre Jumeirah Centre B11 C11 Al Murooj C11 Rotana Al Murooj SuitesRotana C11 Suites 22 Apts. 22 Jumeirah Centre B11 Al Murooj Rotana Suites 22 B11 Directory Enquiry Directory Enquiry 181 181 B6 Oasis Beach B6 Tower, Oasis Beach LuxuryTower, HotelB6 Luxury Apt.Oasis Hotel Apt. Directory Enquiry 181 Beach Tower, Luxury Hotel Apt.Plaza 23 23 el Al Nawras Jumeirah Plaza Jumeirah B11 C14 C14 Hotel Al Nawras Apts. Hotel Apts. 23 B11 Jumeirah Plaza B11 C14 Al Nawras Hotel Apts. C12 Park Hotel C12 Apts. Park Hotel Apts. Dubai Taxi Dubai Taxi 2080808 2080808 C12 Park Hotel Apts. Dubai Taxi 2080808 el Lamcy Plaza Lamcy Plaza C12 C12 C13 Al Sondos C13 Suites Al Sondos by Le Meridien Suites by LeAl Meridien 24 24 C12 C13 Sondos Suites by Le Meridien 24 Lamcy Plaza C7 Pearl Coast C7 Premier Pearl Coast HotelPremier Apt. C7Hotel Apt.Coast 25 Airport Enquiry Airport Enquiry 2245555 Pearl Premier Hotel Apt. Magrudy’s Magrudy’s Centre B11 za Enquiry 2245555 B12Hotel Arabian B12 Dreams Arabian HotelDreams Apts. Hotel Apts. Dreams 25Centre Magrudy’s Centre B11 2245555 Airport B12 Arabian Hotel Apts. 25 B11 C10 Ramada C10 HotelRamada Apt. DownTown Hotel Apt.C10 DownTown Ramada Hotel DownTown H1 Mall of the26 Emirates Mall of the Emirates 26 Mall C8 of the Emirates C8 Al Baraha Hospital Al Baraha Hospital el and Suites 26 Apt. B7 Arjaan Hotel B7 Arjaan Apt - DMC Hotel Apt B7 - DMCArjaan Hotel Apt C8 2710000 H1 Al2710000 Baraha Hospital 2710000 H1 - DMC C12 Rihab Rotana C12 Rihab Rotana C12 Rihab Rotana B11 Hotel 27 Mercato 27 Mercato C7 Auris First C7 Central Auris First HotelCentral SuitesC7Hotel Suites H2 American Hospital American Hospital 3367777 Hospital Mercato B11 3367777 H2 27 B11 Auris First Central Hotel Suites American 3367777 H2 B12 Royal Ascot B12 Hotel RoyalApts. Ascot Hotel Apts. B12 Royal Ascot Hotel Apts. Mirdif City Centre Mirdif City Centre E13 E13 Hotel B12 Belvedere B12Court Belvedere Hotel Apt. Court Hotel Apt. 28 28 E13 2733333 H3 B12 Belvedere Court Hotel Apt. 28 Mirdif City Centre Belhoul Speciality Belhoul Hospital Speciality HospitalH3 2733333 Belhoul Speciality Hospital 2733333 H3 B12 Savoy Crest B12 Hotel Savoy Apt. Crest Hotel Apt. B12 Savoy Crest 29Hotel Apt. Oasis Centre C9 Centre C9 B12 Burjuman B12 Arjaan Burjuman Hotel Arjaan Apts. B12 HotelBurjuman Apts. 29 Oasis Centre C9 3440250 H4 Arjaan Hotel Apts. 29 Oasis H4 Iranian Hospital Iranian Hospital 3440250 Iranian Hospital 3440250 H4 B12 Savoy Suites B12 Hotel Savoy Apt. Suites Hotel B12 Apt. Savoy Suites30Hotel PalmApt. Strip30Shopping Palm Strip MallShopping Mall B11 B12 Capitol Residence B12 Capitol Hotel Residence Apts. B12 Hotel Apts. Residence Palm Strip Shopping Mall Latifa Hospital B11 3241111 H5 3241111 H5 Capitol Hotel Apts. 30 B11 Latifa Hospital Latifa Hospital 3241111 H5 B12 Star Metro B12Deira Star Hotel MetroApts. Deira Hotel B12 Apts. Star Metro Deira Hotel MallApts. l B4 Chelsea B4 Garden Chelsea HotelGarden Apt.(1)Hotel Apt.(1) Garden 31 Reef 31 Reef Mall Reef Mall B13 B13 B4 Chelsea Hotel Apt.(1) 31 B13 H6 New Dubai Hospital New Dubai Hospital 2714444 H6 2714444 B6 Tamani Hotel B6 Tamani Marina Hotel Marina H6 New Dubai Hospital 2714444 B6 Tamani Hotel Marina 32 32 Souk Al Bahar Souk Al Bahar C11 C11 B11 Chelsea B11 Tower Chelsea Hotel Apt. Tower Hotel Apt. 32 Souk Al Bahar C11 B11 Chelsea Tower Hotel Apt. H7 H7 C12 Wafi Residence C12 Wafi Residence Rashid Hospital Rashid Hospital 3374000 3374000 C12 Wafi Residence Rashid Hospital 3374000 H7 33 Souk Madinat 33 Souk Jumeirah Madinat Jumeirah B8 MadinatB8 C12 City Centre C12 Residence City Centre Residence 33 Souk Jumeirah B8 C12 City Centre Residence C12 Waterview C12Executive Waterview Hotel Executive Apt.C12Hotel Apt. H8 H8 Welcare Hospital Welcare Hospital 2827788 2827788 Waterview Executive Hotel Apt. Wafi City Wafi City C12 C12 H8 34 34 C13 City Season C13 Suites City Season Dubai SuitesC13 Dubai otel Welcare Hospital 2827788 Wafi City C12 34 City Season Suites Dubai

Tourism Manual 2013



Where to stay

From five-star properties to charming boutique hotels, Dubai offers amazing options to the leisure and business traveller

Bab Al Shams Desert Resort & Spa 5 STAR HOTELS IN DUBAI + 971 4 : Provides some facilities for people with special needs. Al Bustan Rotana Hotel PO Box 30880 Tel: 282 0000, Fax: 282 8100 Email: Website: Rooms: 275 n Located in Deira, opposite the Dubai International Airport and Dubai Cargo Village n Excellent dining at Benihana, Rodeo Grill and Bar, Mawal and Blue Elephant n Leisure and fitness club with a temperaturecontrolled swimming pool, Jacuzzi, sauna, steam and massage rooms, and squash and tennis courts n Banquet and conference facilities available Al Maha, Desert Resort and Spa  PO Box 118887 Tel: 832 9900, Fax: 832 9211 Email: Website: Rooms: 42 n Located along the Dubai Al-Ain Highway and set around an oasis n Approximately 40 minutes from Dubai City n Offers traditional desert activities from falconry, desert safaris on horseback, camel or 4x4 Al Murooj Rotana Hotel PO Box 117546 Tel: 321 1111, Fax: 307 3410


Email: Website: Rooms: 247 n Located adjacent to the Dubai International Financial Centre 15 minutes away from the Dubai international Airport n Wide selection of fine-dining restaurants including Zaika, Mawal, Double Decker Pub and Pergolas. n Exclusive Club Rotana features  Al Qasr Hotel PO Box 75157 Tel: 366 6574, Fax: 366 6569 Email: Website: Rooms: 292 n Located close to Burj Al Arab; 30 minutes from Dubai International Airport n Selection of fine-dining restaurants including Magnolia, Al Hambra, MJ’s, Arboretum and Khaymat Al Bahar n Offers spectacular views, extensive gardens and large pool areas  Armani Hotel PO Box 888333 Tel: 888 3888, Fax: 888 3777 Email: Website: Rooms: 160 n Located at the Burj Khalifa 15 minutes from the Dubai International Airport n Designed personally by Giorgio Armani, they reflect his personal approach to elegance and style focusing on material, form and gentle lighting

 Asiana Hotel PO Box 4483 Tel: 238 7777, Fax: 238 7776 Email: Website: Rooms: 136 n Located a mere 10 minutes away from Dubai International Airport, Asiana Hotel is close to the Union Metro Station n Boasts a variety of Asian restaurants – Sonamu, Hanabi, Jade, Lamesa and Sea World. Atlantis Palm Jumeirah Hotel & Resort PO Box 211222 Tel: 426 0000, Fax: 426 0001 Email: Website: Rooms: 1539 n Located on the revolutionary man-made island of Palm Jumeirah - a 46-hectare site including 1,539 rooms and suites within The Royal Towers and a comprehensive 5,600sqm Conference Centre n Water theme park Aquaventure offers guests spectacular slides, near vertical drops and more n An eclectic mix of celebrity restaurants including Nobu, Rostang’s Brasserie, Locatelli’s Ronda Locatelli and Santamaria’s Ossiano.  Auris Plaza Hotel PO Box 390531 Tel: 455 4800, Fax: 455 8933 Email: Website: Rooms: 337 n Located in Al Barsha – 10 minutes from

Madinat Jumeirah, Ibn Batuta Mall, Marina Mall, Dubai Mall, Emirates Golf Club, Dubai Internet City & Dubai Media City. n Designed to keep both the leisure and business guest in mind n Dining options offer an array of delights from Didon Restaurant specialising in international and Arabic flavours to Mirage Marine serving fresh fish, Lebanese style. Bab Al Shams Desert Resort  & Spa PO Box 8168 Tel: 809 6100, Fax: 832 6698 Email: Website: Rooms: 113 n Located near the Dubai International Endurance City, just 45 minutes from Dubai International Airport n A wide choice of fine-dining establishments – Al Hadheerah Desert Restaurat, Masala, Al Forsan Restaurant, Pizzeria Le Dune, Al Sarab Rooftop Lounge, Al Shurouq Rooftop Terrace, Ya Hala Lobby Lounge and Pool Bar n Facilities and Activities – Satori Spa, Kids Club, Infinity Pool with a children’s play pool, a well equipped gymnasium, archery centre, table tennis, croquet, petanque, golf putting. Desert activities such as horse riding, touring the desert, cruising the dunes, visiting a gazelle and oryx watchtower, camel rides, falcon hunting, etc Bonnington Jumeirah Lakes Tower  PO Box 37246 Tel: 356 0000, Fax: 356 0400 Email:

Tourism Manual 2013


It’s all in The Address

Welcome to The Address Hotels + Resorts. Located

in the most vibrant parts of the city, The Address Hotels + Resorts is defining the global standards of luxury hospitality. From business meetings to social rendezvous. From absolute relaxation to luxurious indulgences. It’s where world-class services have been recreated to suit discerning tastes. It’s where energy surrounds you the minute you walk in. It’s chic. It’s exciting. It’s all in The Address.

D O W N TO W N D U B A I | D U B A I M A L L | D U B A I M A R I N A M O N T G O M E R I E D U B A I | T H E P A L A C E - T H E O L D TO W N C A L L + 9 7 1 4 4 2 3 8 8 8 8 | S TAY @ T H E A D D R E S S . C O M


Website: Rooms: 208 n 30 minutes drive from Dubai International Airport located in Jumeirah walking distance of Jumeirah Lakes Towers metro station n Boasts a Leisure with infinity pool, state of the art gym, pool bar, jacuzzi, steam room and sauna as well as hairdressing salons for both ladies and gentlemen. n A selection of restaurants and bars from McGettigan’s Irish Pub, to Healey’s Bar and Terrace, or the internationally renowned Cavendish Restaurant or the Pool Bar Burj Al Arab PO Box 74147 Tel: 301 7777, Fax: 3001 0000 Email: Website: Rooms: 202 n Located on the Jumeirah Beach strip 30 minutes away from the Dubai International Airport n Guest can chose from a variety of suites from one bedroom suites, to the Royal Suite n A wide choice of dining experience available – Al Iwan, Al Mahara, Al Muntaha, Bab Al Yam, Culinary flight, Junsui, Majlis Al Bahar and Sahn Eddar. n Guest can enjoy activities including golf or water sports including water skiing, wind surfing, deep see fishing, scuba diving, etc  Crowne Plaza Dubai Festival City PO Box 7189 Tel: 701 2222, Fax: 232 9097 Email: Website: Rooms: 316 n Located in Dubai Festival City 10 minutes from the Dubai International Airport n Offering its guests 24 hour room service from both its restaurants – Zaytoun serving breakfast, lunch and dinner, and Belgian Beer Café serving lunch and dinner n State-of-the-art 24 hour gymnasium complete with steam & sauna rooms, a 25 metre temperature controlled outdoor swimming pool, three spa pools

n Access to the adjoining wellness facilities at Spa InterContinental n Internally connected to the world-class shopping centre with over 550 shops and 90 restaurants & cafés Crown Plaza Deira PO Box 8668 Tel: 262 5555, Fax: 269 7358 Email: Website: Rooms: 298 n Located only 15 minutes away from the Dubai International Airport n Guests can enjoy cuisines from all around the world in Spice Island or simply relax at Harry’s Place with live music and un-missable sporting actions n Spa facilities and a fully equipped Health and Fitness center also available  Crown Plaza Dubai PO Box 2215 Tel: 331 1111, Fax: 331 4955 Email: Website: Rooms: 572 n Located on Sheikh Zayed Road, steps away from the Emirates Tower metro station and about 20 minutes away from the Dubai International Airport n Offers its guests 12 different restaurants to choose from and 2 lounges n Also includes a temperature controlled swimming pool and a Health and Fitness Centre  Dar Al Masyaf Hotel PO Box 75157 Tel: 366 6574, Fax: 366 6569 Email: Website: Rooms: 290 n Located 25 minutes from Dubai International Airport, close to leisure and commercial attractions situated adjacent to Burj Al Arab, Wild Wadi and Jumeirah Beach Hotel n Resort is equipped with health club options and the award winning Talise Spa

TIME Hotels_DD_180x130_English_AW.pdf



It’s time to visit Dubai Whether you’re travelling with friends or family there is so much to see and do in Dubai. TIME C

Hotels’ conveniently located properties are the


perfect starting point for experiencing all Dubai


has to offer. Call us or visit our website – you’re


sure to find one of our properties within our


growing portfolio to your liking.




TIME Hotels | PO Box 282366, Dubai, UAE Tel +971 4 437 7877 | Fax +971 4 437 7878 Email welcome @

Dubai Marine Beach Resort and Spa PO Box 5182 Tel: 346 1111, Fax: 346 0234 Email: Website: Rooms: 195 n Located at the beginning of the picturesque Jumeirah Beach Road, the Resort is only 10 minutes drive from the City and the Dubai World Trade Centre and only 15 minutes from the Dubai International Airport. n Offering a variety of 12 different restaurants and bars offering Arabic, Lebanese, Italian, Thai, Japanese and International cuisines n Leisure facilities include 2 large swimming pools plus one children paddling pool, a tennis court, gymnasium, international spa and a private sandy beach.  Dusit Thani Dubai PO Box 23335 Tel: 343 3333, Fax: 343 3352 Email: Website: Rooms: 321 n Located on Sheikh Zayed road close to Dubai World Trade Centre and the Exhibition Centre, close to the Dubai Mall and 15 minutes away from the Dubai International Airport n Distinctive food and beverage venues including Benjarong Royal Thai Cuisine restaurant, Pax, California restaurant, etc  Fairmont Hotel Dubai PO Box 97555 Tel: 332 5555, Fax: 311 8225 Email: Website: Rooms: 394 n Located on Sheikh Zayed Road opposite the Dubai International Convention and Exhibition Centre 15 minutes away from the Dubai International Airport n Ten contemporary dining and entertainment venues offer guests an array of gourmet meals n Other guest services includes a business centre opened daily from 7pm to midnight and conference rooms and ballroom facilities

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 Grand Hyatt Dubai PO Box 7978 Tel: 317 1234, Fax: 317 1235 Email: Website: Rooms: 674 n Located at only 7 km from the Dubai International Airport and is close to financial and entertainment places as the Trade Centre, Dubai Creek and Wafi City Shopping mall n Offering 14 award-winning restaurants and bars offering an array of different cuisines n Other facilities include award-winning Ahasees Spa and Club – the wellness and fitness centre with a wide offering in luxurious spa treatments complemented by saunas, steam rooms, indoor & outdoor pools, tennis courts and fitness centre  Grand Millennium Hotel Dubai PO Box 212422 Tel: 429 9999, Fax: 422 5608 Email: Website: Rooms: 343 n Located on on Sheikh Zayed Road between the Mall of the Emirates and Ibn Battuta Shopping, only five minutes walk from the Internet City Metro Station and is only 15 minutes away from the Dubai International Airport n Offers guests facilities such as swimming pool to stylish spa, children›s facilities to business support, all run by a dedicated team of professionals. n Has 3 excellent restaurants – The Atrium, Toshi Asian and Dante Italian and three stylish bars – Belgian Beer Café, Crystal Bar and Juzz Bar  Grosvenor House Dubai PO Box 118500 Tel: 399 8888, Fax: 399 8444 Email: Website: Rooms: 744 n An ideal location close to the city centre within easy reach of business and leisure facilities such

More space to be yourself... The time, the space. You’ll find both in abundance. Wonderfully spacious suites, penthouses and villas, private beaches, immaculate gardens, and stunning views across the lagoon and Arabian Sea, all waiting to be discovered.

Some secrets are too good to keep.

T +971 4 444 2000

Dubai U.A.E.


as the Dubai Internet City and Media City, Emirates Golf Club, Montgomerie Golf Club, and Mall of the Emirates. n Boasts a variety of award winning restaurants – Budha Bar, Indego, Ottomans, Gary Rhodes, and more n Facilites include six treatment rooms, a hydrotherapy room, sauna, steam room, Jacuzzi, ice fountain, Rasul room, fitness centre, relaxation area with heating lounges, swimming pool, and three grooming salons Habtoor Grand Beach Resort & Spa PO Box 24454 Tel: 399 5000, Fax: 399 4547 Email: Website: www.grandjumeirah.habtoorhotels. com Rooms: 446 n Located on Jumeirah Beach, a 30-minute drive from Dubai International Airport and is in close proximity to Dubai Internet City, Dubai Media City and Shopping Malls. n The Resort comprises 12 themed bars and restaurants designed to suit all tastes with cuisines ranging from Thai, Lebanese, Italian, Seafood etc n The Elixir spa has 6 treatment rooms that offer facial, body treatments and massages n Offer a variety of leisure and recreational facilities – tennis courts, squash courts, gym, beach football, beach volleyball, windsurfing, water and jet skiing and scuba diving  Hilton Dubai Creek PO Box 3398 Tel: 227 1111, Fax: 227 1131 Email: Website: Rooms: 150 n Located on Baniyas road about 10 minutes from the Dubai International Airport n Offers amenities for Business and Leisure– from business centres and meeting rooms to salons, gift shops, fitness rooms and a pool  Hilton Dubai Jumeirah PO Box 2431 Tel: 399 1111, Fax: 399 1112 Email: Website: Rooms: 389 n Located on the famous Jumeirah Beach with stunning views over Palm Jumeirah about 40 minutes away from the Dubai International Airport n Situated close to many of Dubai’s popular attractions including Ski Dubai, Emirates Golf Club, Wild Wadi, The Walk, etc n Offers a fitness centre and outdoor activities include water sports – windsurfing, waterskiing, and snorkelling as well as 4 meeting rooms for business  Hyatt Regency Dubai PO Box 5588 Tel: 209 1234, Fax: 209 1235 Email: reservations.hyattregencydubai@hyatt. com Website: Rooms: 414 n Located in Deira about 15 minutes away from the Dubai International Airport, within walking distance from the traditional Gold Souk and Textile Souk n Offers numerous recreational facilities from a Spa, a fitness centre, outdoor pool, tennis court and ice rink, to a conference room and a numerous amount of business centres.  Ibn Battuta Gate Hotel PO Box 211508 Tel: 444 0000, Fax: 444 0001 Email: Website: www.moevenpick-dubai-ibnbattuta. com Rooms: 396 n Provides amenities for both business and leisure travellers – 11 meeting rooms, a spa, kids club, swimming pool, etc and is adjacent to the Ibn Batutta Shopping Mall n Guest are offered a variety of cuisines from Chinese, Indian, Italian, Moroccan and more Intercontinental Dubai Festival City  PO Box 45777 Tel: 701 1111, Fax: 232 90905 Email: Website: Rooms: 498 n Home to four dynamic restaurants –Anise, Bistro Madeleine, Reflets Par Pierre Gagnaire, and Terra Firma Steakhouse and two bars – Vista Lounge and Eclipse that offer acclaimed views of the Dubai Skyline.


n Offers a state of the art gym with a steam room and sauna, a 25 meter temperature controlled swimming pool, 3 spa pools with views of the city skyline Jebel Ali Golf Resort and Spa PO Box 9255 Tel: 814 5555, Fax: 883 4391 Email: Website: Rooms: 256 n 15 different restaurants that serve for breakfast, lunch or an intimate dinner, cocktails with live music and bars are also available n A unique experience for the business guest ranging from meetings under palm trees on a beach to a conference in the Bio-Garden etc n A variety of outdoor life and exciting sporting activity – from tennis to golf, and also includes a state of the art gym  Jumeirah Beach Hotel PO Box 11416 Tel: 348 0000, Fax: 3016800 Email: Website: Rooms: 617 n Located 25 km away from the Dubai International Airport on Jumeirah Beach road n Offers 18 unique restaurants and bars from signature dining experience to casual as well as bars and nightclubs n Free access to Wild Wadi Water Park, Pavillion Marina and Sports Club for adults and The Hub for teenagers and Sinbad’s Club for Kids  Jumeirah Emirates Towers PO Box 72127 Tel: 330 0000, Fax: 330 3030 Email: Website: Rooms: 400 n Located 12 km away from the Dubai International Airport on Jumeirah Beach road in cloxe proximity with DIFC and Dubai International Convention Centre and Exhibition Halls n Wide variety of dining and nightlife experiences; whether you are looking for a casual meal or something more refined n Rooms available for creative meetings and business facilities  Jumeirah Zabeel Saray PO Box 27722 Tel: 453 0000, Fax: 453 0001 Email: Website: Rooms: 405 n Located on the prestigious Palm Jumeirah 35 minutes away from the Dubai International Airport n Hosts a tennis court, pool, a gym and fitness facility, a kids club and guests also have direct access to pristine private beaches and the turquoise waters of the Arabian Gulf n Offers comprehensive and luxurious conference and banqueting facilities  JW Marriott Hotel PO Box 16590 Tel: 262 4444, Fax: 262 6244 Email: Website: Rooms: 351 n Located 3.1 miles away from the Dubai International Airport n JW Marriott Hotel Dubai offers 10 restaurants and bars, award-winning event space, rooftop pool, health club and squash court Kempinski Hotel – Mall of the Emirates  PO Box 120679 Tel: 341 0000, Fax: 341 2327 Website: Rooms: 393 n Located 25 km away from the Dubai International Airport located on Sheikh Zayed Road in Al Barsha district n Offer a 24/7 access to advanced facilities & services for Business guest n Leisure facilities include a spectacular infinity pool, spa and health club, the Mall of the Emirates shopping mall which includes Magic Planet, DUCTAC, Cinemas and Ski Dubai Le Meridien Dubai PO Box 10001 Tel: 217 0000, Fax: 282 5540 Email: Website: Rooms: 383 n A short distance from the Dubai International Airport, Deira City Centre, Dubai Creek Golf and Yacht Club and the Gold Souk

n 8 restaurants that serve a sophisticated blend of Thai, Italian, Japanese, Cantonese, Szechwan, and seafood cuisines  Le Royal Meridien Beach Resort and Spa PO Box 24970 Tel: 399 5555, Fax: 399 5999 Email: Website: Rooms: 500 n Activities include a squash and tennis court, fitness centre, pool, spa, water skiing and wind surfing, fishing, and more n Business services include a business centre and a currency exchange n A dedicated health spa is available to revitalize the mind, body and spirit  Media Rotana PO Box 503030 Tel: 435 0000, Fax: 435 0011 Email: Website: Rooms: 459 n Located in the heart of Dubai’s new business hub, off Sheikh Zayed road opposite Dubai Media City about 30 minutes away from the Dubai International Airport n Fine dining and entertainment includes: Prego’s, Channels, Nelson’s, The Terrace, and Connexions.  Melia Hotel PO Box 116656 Tel: 386 8111, Fax: 386 8222 Email: Website: Rooms: 154 n Walking distance from the main commercial and shopping districts and just a few minutes from Dubai International Airport n 3 restaurants including – Azalya, Titanic by Marco Pierre White, and Signature by Sanjeev Kapoor, as well as 4 bars n State of the art Health Club, roof top swimming pool, and a full service indoor Spa – Yhi Spa is available  Metropolitan Palace Hotel PO Box 56262 Tel: 227 0000, Fax: 205 1357 Email: Website: Rooms: 212 n Enchanting culinary delights Al Diwan, Sketch and Al Shindagah n Health and fitness facilities – Rooftop swimming pool, fully equipped gymnasium, jacuzzi, steam room and sauna. n Gift shop, jewellery shop and a ladies and gent hair dressing salon  Millennium Plaza Hotel PO Box 191055 Tel: 387 7777, Fax: 387 7778 Email: Website: Rooms: 204 n Modern meeting and conference facilities offer state-of-the-art audio visual equipment and wifi internet services n Leisure activities include a health club, infinity pool and tranquil spa n Restaurants: La Plaza, Metro and Atrium Café n Provides rooms for meetings, corporate events, weddings and social gatherings  Mina A Salam Hotel PO Box 75157 Tel: 366 6111, Fax: 366 7788 Email: Website: Rooms: 292 n Located 25 minutes away from the Dubai International Airport n 5-star services and facilities for meetings, incentives, conferences and events requirements n Quay Health Clubs and Talise Spa and Wellness n Free internet access in all rooms and suites  Moevenpick Bur Dubai PO Box 32733 Tel: 336 6000, Fax: 336 6626 Email: hotel.burdubai.reservation@moevenpick. com Website: Rooms: 255 n Perfectly positioned in a close proximity to Dubai International Airport and key locations n Six eclectic dining options to choose – the Fountain Restaurant, Chutney’s, Somerset’s, Pool House, Café and sweet shop and Fakhreldine.

n Rooftop poolhouse, Fitness Centre and Spa, Tennis and Squash available  Moevenpick Hotel Deira PO Box 234344 Tel: 336 6000, Fax: 444 0112 Email: Website: Rooms: 216 n Just 10 minutes away from the Dubai International Airport n Provides the right atmosphere for Conferences and meetings with top class services n 3 restaurants available – Jigsaw, Wok In and Spritz n Rooftop pool available and wellness facilities Moevenpick Hotel – Jumeirah Beach  PO Box 282825 Tel: 449 8888, Fax: 449 8889 Email: hotel.jumeirahbeach.reservation@ Website: Rooms: 294 n Only a 20-minute drive from Dubai International Airport n Three food and beverage outlets – Talk Restaurant and Lounge, West Beach and Sports Lounge and Falls Lobby n Facilities include fully equipped gym, fitness room, sauna and stream rooms One and Only Royal Mirage Dubai  PO Box 37252 Tel: 399 9999, Fax: 399 9998 Email: Website: Rooms: 451 n Offer eight different restaurants—each serving its own unique menu assuring guests a veritable feast of culinary enrichment. n Offer unrivalled water play, and many land sports are also available n Within the elegant courtyard entrance of Residence & Spa guests will find the Health and Beauty Institute that offers a variety of different spa treatments  One and Only Palm Jumeirah PO Box 114843 Tel: 440 1010, Fax: 440 1011 Email: Website: Rooms: 94 n Located on the peninsula of one of the world’s most spectacular landscapes, Palm Dubai 30 minutes away from the Dubai International Airport n 9 beautifully appointed individual Spa Suites with private outdoor gardens and exclusive relaxation and treatment areas n Boast three elegant and stylish restaurants – Zest, Stay Yannick Alléno and 101  Park Hyatt Dubai PO Box 2822 Tel: 612 1234, Fax: 612 1235 Email: Website: Rooms: 225 n 10 minutes away from the Dubai International Airport located at the crossroads of key routes through the bustling Arabian city of Dubai n Home award-winning Traiteur, The Thai Kitchen, Café Arabesque, The Terrace and The Lobby Lounge n Featured Activities include a spa, golfing, a fitness centre, and a pool  Park Regis Kris Kin Hotel PO Box 8264 Tel: 377 1111, Fax: 357 4477 Email: Website: Rooms: 390 n Located in the heart of the historic district 15 minutes away from the Dubai International Airport n A World of Dining Options are available to satisfy every taste bud – Kris, Wine Bar, Le Metro, Marhaba and Grandstand Bar n Comprehensive selection of meetings, banquet, and conference facilities.  Radisson Royal Hotel PO Box 9940 Tel: 308 0000, Fax: 308 0011 Email: Website: n 10 minutes away from the Dubai International Airport opposite the World Trade Centre and the Exhibition Centre n Offers 4 restaurants, health club, spa and two outdoor pools. Also serves the business people with 8 meeting spaces.

Tourism Manual 2013

hOtEL WELCOME dirECtOry Raffles Dubai  PO Box 121800 Tel: 324 8888, Fax: 324 6000 Email: Website: Rooms: 246 n Located 15 minutes from the Dubai International Airport and 10 minutes from Dubai Financial City and Dubai World Trade Exhibition and Convention Center n Facilities include an outdoor swimming pool, a Fitness Centre, Raffles Spa beckons you on whilst the children can entertain themselves at the “Raffles Rascals PlayZone”. n A choice of eight restaurants and bars, alongside a host of dining options at WAFI Mall

Tel: 436 8888, Fax: 436 8880 Email: Website: Rooms: 196 n Located 15 minutes from Dubai International Airport and Dubai Convention Centre n Experience a soirée of the senses, a flirtation with the exotic and a celebration of the finest flavours with cuisines ranging from Asian, International, Latino, Lounge and Middle Eastern n Events are fully supported by a team of professionals who take care of every detail to the highest standard n Sooth your senses at the spa - a luxurious sanctuary of contemplation and tranquillity

Rixos The Palm Dubai  PO Box 18652 Tel: 457 5555, Fax: 368 6697 Email: Website: Rooms: 259 n Located 30 minutes away from the Dubai International Airport on the Palm n Offers a variety of restaurants namely A la Turca, Chef’s Steak House and Roccha Mediterranean and a number of bars n Spa and Wellness available – Rixos Royal Spa as well as sports and leisure activities – fitness centre, badminton pit, table tennis etc n Have a dedicated staff to ensure successful business gatherings as well as celebrations

The Address Dubai Mall  PO Box 31166 Tel: 438 8888, Fax: 438 7888 Email: Website: Rooms: 244 n Located 10 minutes drive from Dubai International Airport and Dubai Convention Centre n Offers 4 dining options – Na3na3, Karat, Cabana and Ember Lounge and Grill n Offers a fitness centre and a spa as a tranquil urban retreat The Address Dubai Marina  PO Box 32923 Tel: 436 7777, Fax: 436 7788 Email: Website: Rooms: 200 n Located 30 minutes from Dubai International Airport in Dubai’s most prestigious neighbourhood n Offers a contemporary reflection of global cuisines ranging from Asian, Arabic and European dishes n Escape to a world of serenity, tranquility and gracious hospitality at The Spa

Samaya Hotel Deira  PO Box 88449 Tel: 703 3333, Fax: 703 3344 Email: Website: Rooms: 209 n Located 10 minutes away from the Dubai International Airport n Dining options include Staircase, Darya, Creek Café and Bay View n Six multipurpose venues are suited for meetings, seminars and celebrations in a classy atmosphere equipped with the latest technology

The Address Montgomerie – Dubai  PO Box: 36700 Tel: 390 5600, Fax: 436 7788 Email: Website: Rooms: 21 n Located 30 minutes from Dubai International Airport n Offers 4 restaurants – Links, Monty Cristo’s, Bunkers and Nineteen n Angsana Spa that places special emphasis on the use of natural ingredients n 18 hole golf course for golfing enthusiasts as well as coaching packages available

Shangri-La Dubai Hotel  PO Box 75880 Tel: 343 8888, fax: 343 8886 Email: Website: Rooms: 302 n Located 15 minutes away from the Dubai International Airport, 5 minutes away from the Trade Centre and Convention centre n Health Club and Spa available, as well as two ballrooms and three meeting rooms to cater to all kinds of events n A wide range of authentic cuisines from all over the world – iKandy, Dunes Café, Amway, Hoi An, Shang Palace, Marrakech and Lobby Lounge

The H Hotel  PO Box 12551 Tel: 501 8888, Fax: 501 8859 Email: Website: Rooms: 236 n Located 15 minutes from Dubai International Airport n Convenient access to the Exhibition centre, Dubai World Trade Centre, Dubai Mall, Burj Khalifa and other business and tourist destinations

Sheraton Dubai Creek  Hotel & Towers PO Box 4250 Tel: 228 1111, Fax: 221 3468 Email: Website: Rooms: 262 n Located 15 minutes away from the Dubai International Airport n Known for its superb dining outlets – Vivaldi, Pool Snack Bar, Creekside, Asiana, Chelsea Arms and the Lobby Café n 6 meeting spaces that has wifi and audio and visual equipment with meeting and event facilities and convention services staff n Heated pool, Sauna, Gymnasium, spa and massage services, and more Sheraton Jumeirah Beach Hotel  PO Box 53567 Tel: 399 5533, Fax: 399 5577 Email: Website: Rooms: 256 n Located on Jumeirah Beach about 20 minutes away from the Dubai International Airport n A range of international restaurants – Link @ Sheraton Café, Peacock Chinese Restaurant, Al Hadiqa Restaurant, Ciao Restaurant and more n Kids activities, water sports and land sporting activities along with a gymnasium and spa  Sofitel Dubai Jumeirah Beach PO Box 473828 Tel: 448 4848, Fax: 432 8456 Email: Website: Rooms: 438 n Located in the heart of New Dubai in Jumeirah Beach Residence on the Walk n Restaurants and bars offering relaxing and socializing settings – Rococo and Aoc French Brasserie.


The Meydan Hotel n Five rooms hosting 10-300 guests are available for meetings and private lunches or dinners and are equipped with cutting-edge technology n Fitness centre, pool, sauna available Taj Palace Hotel – Dubai PO Box 42211 Tel: 223 2222, Fax: 227 8222 Email: Website:

Rooms: 147 n The hotel is located 15 minutes from Dubai International Airport and Dubai Convention Centre n Dining options – Handi, Le Rendezvous, Lobby Lounge, Sakura, Topkapi and Verdi n Spa, recreation and fitness facilities as well as conference and exhibition spaces The Address Downtown Dubai PO Box 123234

The Meydan Hotel  PO Box 9305 Tel: 381 3333, 381 3344 Email: meydanreservations@meydanhotels. com Website: Rooms: 284 n Located 15 minutes from Dubai International Airport n Variety of restaurants and bars available – prime steakhouse, shiba, bas pasta, farriers international all day dining, millennium lounge, shiba bar and equus bar n Activities available - Rent a bike, Blokart sailing or a trike bike or simply gather friends around the net for a game of volleyball or badminton n Presents business and event planners with the rare combination of large, contemporary venue and 5 star hospitality The Palace-The Old Town Hotel  PO Box 9770 Tel: 428 7888, Fax: 428 7999 Email: Website: Rooms: 242 n Located 15 minutes from Dubai International Airport in close proximity to the Trade centre and exhibition centre

Tourism Manual 2013


Our Hotel Apartments are situated at the downtown Bur Dubai, conveniently located within a short distance from Dubai World Trade Centre, Metro Station and other major attractions. The Freedom and exibility is a great advantage of staying at any of our Apartments, where you will enjoy the liberty of your own luxurious and spacious apartment designed in the latest contemporary style.

For Reservations: +971 4 3599925 P.O. Box 126012 Dubai, UAE, Email:, Website:


n Variety of restaurants and cafes available – Asado, Ewaan, Thiptara, Ewaan Lounge, FAI, Al Bayt, and The Palace Café n Facilities include a fitness centre with a personal trainer, outdoor swimming pool and spa  The Ritz Carlton Dubai PO Box 26525 Tel: 399 4000, Fax: 399 4001 Email: Website: Rooms: 138 n Located 15 minutes from Dubai International Airport n Presenting cuisine that will inspire even the most discerning palates - Center Cut, Blue Rain, Can Can Brasseri, No 5 Lounge & Bar, Shisha Terrace and Lobby Lounge & Terrace nA Customizable experience available to sooth your needs at the Spa  The Westinn Dubai Mina Seyahi Beach Resort and Marina PO Box 213084 Tel: 399 4141, Fax: 399 9144 Email: Website: Rooms: 294 n Located on the pristine Dubai shoreline, 20 minutes from Dubai International Airport n Facilities include a private beach, Executive Club Lounge, Heavenly spa, Penguin club for kids, and the Westin Workout Gym n 10 food and beverage venues and extensive conference and banqueting facilities, including an outdoor amphitheatre, making ours an ideal destination for weddings, gala dinners, and concerts.


International Airport n Dining and Bar options: Rosso, Enoteca & Ristorante, Horizon – All Day Dining, Sundesk – Pool Bar, Benihana – Steak House, Seafood & Sushi, and Atrium n Recreational facilities include a Bodylines health and fitness centre, steam room, sauna massage rooms, temperature control pool and Jacuzzi. n Outstanding, modern meeting and conference venue for meeting, conference and events  Arabian Courtyard and Spa PO Box 46500 Tel: 351 9111, Fax: 351 7744 Email: Website: Rooms: 173 n Located 20 minutes away from the Dubai International Airport, opposite the Museum and a stone’s throw away from many historical, cultural and shopping attractions n Spa and fitness facilities include – wellness spa, gymnasium, sauna, Jacuzzi, steam room and outdoor swimming pools n Rich in features and amenities that support guests, providing the ideal venue for conference or business meetings Ascot Hotel PO Box 52555 Tel: 352 0900, Fax: 352 1035 Email: Website: Rooms: 80 n Located 15 minutes away from the Dubai International Airport in the heart of Dubai n Choice of classical cuisines available from across Europe and Asia prepared by native chefs –Yakitori, Troyka, and Waxy’s Irish Pub

Al Hamra Hotel  PO Box 182082 Tel: 260 9000, Fax: 260 9011 Email: Website: Rooms: 54 n Situated in the heart of cosmopolitan city near to Deira Clock Tower about 10 minutes away from the Dubai International Airport n Dining options– The Lounge Café, All Day Dining Restaurant and a Moroccan fine dining restaurant n Facilities include a gym, sauna and an outdoor swimming pool suitable for both children and adults

 Avari Dubai Hotel PO Box 50400 Tel: 295 6666, Fax: 295 9659 Email: Website: Rooms: 179 n Located at the fabled Dubai Clock Tower 5 minutes away from the Dubai International Airport n Suitable for small and functional venues for conferences, fully equipped with modern, audio-visual facilities n Variety of restaurant available – Wanasa, Chingari, Olive Tree Restaurant, Cinnamon Café, and Rasputin Bar

 Al Jawhara Garden PO Box 121711 Tel: 210 7777, Fax: 294 4557 Email: Website: Rooms: 114 n Located 5 minutes away from the Dubai International Airport n Restaurant choices available are Gardenia, Qasr Al Bahar and Nakheel Coffee shop

 Avenue Hotel PO Box 182244 Tel: 297 0808, Fax: 265 3925 Email: Website: Rooms: 133 n Centrally located on popular Riqqa Road, 10 minutes from Dubai International Airport n Bars and restaurants available – Steak House restaurant, Manhattan Restaurant, Manila 21 Night Club and Bar, and 49ers The Gold Rush n Pool for adults and children, and Fitness centre available n Hawthorne room is a fully fitted meeting room with all the conventional facilities

Al Khaleej Palace  PO Box 3720 Tel: 223 1000, Fax: 221 1293 Email: Website: Rooms: 90 n Sited in the centre of Deira, commercial and shopping area of Dubai, and near the Creek Bazae, Al Nasser Square about 10 minutes away from the Dubai International Airport n Popularly known as the Businessman’s Home, offering a host of modern facilities including a business centre n Restaurants and bars available – Trattoria Pizzeria, Duke’s bar and restaurant, and creek restaurant Al Manzil Hotel  PO Box 114822 Tel: 428 5888, Fax: 428 5999 Email: Website: Rooms: 197 n Situated in The Old Town, near Burj Dubai 15 minutes away from the Dubai International Airport n Outdoor temperature controlled swimming pool, pool decks, fitness centre with state of the art equipment available Amwaj Rotana Hotel and Resort PO Box 86834 Tel: 428 2000, Fax: 428 0005 Email: Website: Rooms: 301 n Located in the midst of New Dubai, 30 minutes away from the Dubai


Boutique7 Hotel & Suites PO Box 40046 Tel: 434 5555, Fax: 434 5500 Email: Website: Rooms: 79 n Situated in the heart of ‘new’ Dubai 20 minutes from the Dubai International Airport n Dining options available are 1UP, Garden of Eden and 2GO n Facilities include – fully equipped gymnasium, indoor pool, sauna and steam rooms and more  Byblos Dubai Hotel PO Box 500234 Tel: 448 800, Fax: 448 8088 Email: Website: Rooms: 151 n Located in TECOM about 30 minutes from the Dubai International Airport n Pubs and restaurants available – Al Dente, Murjan Coffee shop, Crown and Lion pub, Kung Korean Restaurant, The Deck and Chameleon Club n Facilities include gym and wellness centres, pool, Thai Chi Spa and Tony and Lee Ladies Salon n Business and Conference rooms available Capitol Hotel PO Box 33228 Tel: 346 0111, Fax: 346 0333

Email: Website: Rooms: 152 n Located on Al Mina Road in the business district of Bur Dubai, 15 minutes away from the Dubai International Airport n Variety of cuisines– Bazerkan, Imperial Garden and Savage Garden; Bars: Xanadu, Olympic and Czar Club n Services include: ladies and gent salons, swimming pool, gym, sauna, massage, and gift shop  Carlton Tower Hotel PO Box 1955 Tel: 222 7111, Fax: 227 3907 Email: Website: Rooms: 158 n One of Dubai’s most established hotels located in Deira 10 minutes away from the Dubai International Airport n Meeting facilities can cater to any size of conference or event up to 350 people theatre-style n Offers both the business and leisure guest a chance to savor the flavor of Dubai’s vibrant nightlife and excellent cuisine, by offering a variety of restaurants and live entertainment venues n Offers a Citrus Health Club that offers a range of massages for hair and beauty care Cassells Al Barsha PO Box 114400 Tel: 408 4777, Fax: 408 4777 Email: Website: Rooms: 307 n Located at Al Barsha 25 minutes away from the Dubai International Airport n Dining options available are Al Fursan, Emarati N More and Arabic Majlis n Range of options for conducting important meetings, seminars, product launches and banquet facilities equipped with podium, flip charts, LCD projector, screen, stationary packs and PA system  City Centre Hotel & Residence PO Box 185310 Tel: 294 1222, Fax: 295 4444 Email: Website: Rooms: 317 n Located next to Metro station, 10 minutes from Dubai International Airport and opposite Dubai Creek Golf & Yacht Club n 3 restaurants available – La Cite, La Villa, and Le Café and one bar – Martini Lounge n Simple, efficient and creative approach to meetings, conferences and events  City Seasons Hotel PO Box 182002 Tel: 294 2777, Fax: 294 2714 Email: Website: Rooms: 180 n Situated close to Deira City Centre shopping mall and just minutes from the Dubai International Airport and the city’s business and leisure district n 3 great restaurants – New Season, Al Nawras, and Al Nakheel  Copthorne Hotel Dubai PO Box 119311 Tel: 050 295 0500, Fax: 295 0551 Email: Website: Rooms: 188 n Located 5 minutes away from the Dubai International Airport and from Deira City Centre n 3 restaurants available to treat its guests – Crystal Restaurant, Skyline restaurant and Gazebo Terrace n Offers the perfect setting for major conferences, interviews, gatherings, award ceremonies, press briefings etc Coral Deira Hotel  PO Box 82999 Tel: 224 8587, Fax: 221 7033 Email: Website: Rooms: 140 n This elegant hotel dominates Al Muraqqabat Street and is merely 10 minutes from Dubai International Airport n Two banquet halls and two meeting rooms that provides exceptional conference and banqueting facilities with the latest audiovisual conferencing equipment

n Provides comprehensive fitness such as a roof-top swimming pool with a separate children’s pool, Jacuzzi, sun-bathing area, refreshments and snack bar, a fully-equipped gymnasium & separate saunas for men and women and a fitness centre n Offers a unique culinary experience – Rumors café, Rasoi and al Nafoora Coral Oriental Hotel  PO Box 83252 Tel: 228 1999, Fax: 228 1997 Email: Website: Rooms: 95 n Barely 10 minutes from Dubai International Airport and within walking distance of the Dubai Gold and Spice Souks and other heritage sites n Facilities include a hair dressing salon, florist, 24 hours in dining etc  Courtyard by Marriott Greens Community Dubai PO Box 63845 Tel: 885 2222, Fax: 885 2525 Email: Website: Rooms: 165 n Located near the Jebel Ali Free Zone, Dubai Investment Park, Techno Park, Media & Internet City n Restaurant and Lounges available: Aquamarine, Cucina Italian Kitchen, Rendezvous Lounge, The Bar and The Pine Grill n Fitness and recreational facilities include a fitness centre, swimming pool and golfing and other various activities are closely located. Delmon Palace Hotel PO Box 21969 Tel: 222 2333, Fax: 222 3777 Email: Website: Rooms: 127 n Located in Rigga Road, Delmon Palace Hotel is only 5 minutes from Deira City Centre and the Dubai International Airport n Suitable for business guests – has a Business Center; Copying Services; Fax Services; High speed Internet access; Wireless Internet Access  Dhow Palace Hotel PO Box 121545 Tel: 359 9992, Fax: 359 9292 Email: Website: Rooms: 282 n Located in Bur Dubai, 20 minutes from the Dubai International Airport n Restaurant and bars available – Kavkaz, Dhow Café, Docklands, Mehendi, Soto Soto and Aangan n Conferencing facilities available – a ballroom for up to 800 guests, meeting rooms, state of the art conference centre, board rooms and meeting rooms  Dubai Marriott Harbour Hotel and Suites PO Box 6662 Tel: 319 4000, Fax: 319 4006 Email: mhrs.dxbhr.rooms.reservation@mariott. com Website: Rooms: 232 n Located about 20 minutes from the Dubai International Airport n Room for 10 to 10,000 guests when booking a meeting or event with professional staff on hand  Emirates Concorde Hotel and Residence PO Box 64225 Tel: 223 0003, Fax: 227 0888 Email: Website: Rooms: 112 n Located in the heart of Dubai City, on Maktoum Street n Excellent services and modern facilities, a rewarding choice for business and leisure travelers. n It also has a dental clinic, shopping facilities, and a flexible function space for over 300 persons. n Unlimited choice of cuisines from Oriental dishes, Persian food, round the clock international cuisine to an exquisite steak & seafood collection Emirates Grand Hotel  PO Box 116957 Tel: 323 0000, Fax: 323 0003 Email:

Tourism Manual 2013


Website: Rooms: 420 n A 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park n Guests have access to a state-of-the-art gym as well as a tennis court, swimming pool at the rooftop, Spa center which includes Sauna, Jacuzzi and a Steam room n Four meeting rooms fully equipped with contemporary audio visual facilities and business centre guarantees every function to be a success  Flora Grand Hotel PO Box 120328 Tel: 223 3344, Fax: 229 8237 Email: Website: Rooms: 200 n 10 minutes from Dubai International Airport and on the famous Al Rigga Street n Indulge your mind and body at the Health and Leisure facilities at the Flora Grand Hotel Dubai. Facilities include gym and health club, Serenity Spa and an outdoor swimming pool. n ‘The Monsoon’ is the hotels all day dining restaurant serving a wide range of international cuisine. Fortune Boutique Hotel PO Box Tel: 273 5555, Fax: 273 9600 Email: boutiquereservations@ Website: Rooms: 80 n Located on Burj Nahar near Naif Road, a shopper`s paradise, various restaurants and nightlife. n Offers foreign exchange, transport service, 24 hours medical services, babysitting and more n The hotel offers a choice of three fine dining restaurants and bars which provide variety and mixture of different specialties Fortune Grand Hotel PO Box 98661

Tel: 271 9998, Fax: 271 4477 Email: Website: Rooms: 97 n Centrally located in the heart of old Dubai - it is ideally positioned to showcase the best of Dubai, while providing its guests with a wide range of dining, entertainment and leisure facilities n Hosts a wide variety of attractive dining options serving up authentic cuisines from around the world, including Far Eastern, Indian, Arabic, Italian, Thai and Continental to suit every taste n Offers guest facilities from swimming pool, to a fully equipped gym, Jacuzzi and sauna  Four Points by Sheraton PO Box 33196 Tel: 397 7444, Fax: 397 7040 Email: reservations.fps@fourpointscom Website: Rooms: 125 n Situated on famed Bank Street - a 10-minute drive to the Dubai International Airport, the Dubai World Trade Centre and the serene Jumeirah Beach Park n State-of-the-art conference facilities are perfect for your high profile meeting needs— and can accommodate from two to 200 colleagues n A fully equipped gymnasium is available as well as an outdoor pool and Jacuzzi, or guest can simply unwind with a Balinese massage n A wide variety of dining options, each offering distinctive signature styles  Four Point by Sheraton Dubai PO Box 116162 Tel: 354 3333, Fax: 354 3111 Email: reservations.downtwndubai@fourpoints. com Website: Rooms: 250 n Standing seven stories tall on Mankhool Street right in the heart of Bur Dubai a short drive away from Dubai International Airport n Fully equipped gymnasium as well as a

temperature-controlled rooftop swimming pool and sundeck n Business centre offering scanning, faxing, and photocopying services with a meeting room with audio-visual facilities  Four Points by SheratonSheikh Zayed Road PO Box 116162 Tel: 33 0333, Fax: 323 0343 Email: Website: Rooms: 384 n Located 20 minutes from the Dubai International Airport on Sheikh Zayed road n Rooftop swimming pool available, along with sauna, and a 24-hour gym on the 43rd floor with scenic views of the city’s skyline n A variety of restaurants available to guests that serve a variety of different cuisines  Gloria Hotel PO Box 502222 Tel: 399 6666, Fax: 399 6000 Email: Website: Rooms: 5040 n Ideally located on main Shaikh Zayed Road about 30 minutes away from the Dubai International Airport n Features coffee shops, restaurants that offer different cuisines – La Terrace, Le Grand Café, Pool Bar, In-room Dining, and Harput Cafe n Offers Gym, Sauna, Steam, 22-meter swimming-pool, kids-pool, kids-play-area, jacuzzi, squash-courts, mini football-area, etc Golden Tulip Hotel – Al Barsha PO Box 125962 Tel: 341 7750, Fax: 341 7751 Email: Website: Rooms: 125 n A few minutes away from Dubai Internet City, Knowledge Village, Tecom and Palm Jumeirah and 30 minutes away from the Dubai International Airport

n Offers a good choice of food and beverage venues including the fresh all day dining as well as the Locker Room Sports Bar, the Catwalk Night Club and a 24 hours room service  Grand Central Hotel PO Box 185722 Tel: 299 9977, Fax: 298 0333 Email: Website: Rooms: 170 n Centrally located in the heart of Deira, seven minutes from Dubai International Airport and stand directly in the shopping and business district n Fully equipped health club, gym, sauna and steam room, swimming pool, and more n Dining services include – Dragon Lounge, Grand Café, and Pool Bar Grand Excelsior Hotel – Al Barsha  PO Box 2134343 Tel: 444 9999, Fax: 444 9998 Email: Website: Rooms: 230 n Located in Al Barsha 30 minutes away from the Dubai International Airport n A variety of restaurants and bars available to choose from – Anchor, A La Grand, Oak and Barrel, 2 Vegas, Temptations, and The Deck n Facilities and services include – swimming pool, massage and therapy rooms, gift and bookshop, doctor on call, salon, and more  Hall Mark Hotel PO Box 64264 Tel: 222 1999. Fax: 222 2332 Email: Website: Rooms: 114 n Located in Deira – the dynamic business district of Dubai, close to a number of shopping areas and the business destination about 15 minutes away from the Dubai International Airport n 3 fabulous dining options available – Star Mingling, Star Café and The Olive Café


n Offers services for small meetings, conferences, corporate retreat etc n Facilities include a pool and a fully equipped gymnasium  Hatta Fort Hotel PO Box 9277 Tel: 809 9333, Fax: 852 3561 Email: Website: Rooms: 51 n An hour’s drive from Dubai in the majestic Hajar Mountains n Restaurants include Jeema and Café Gazebo – that offer breathtaking views of the Hajar Mountains. Bars include – Roumoul Cocktail Bar, Pool Bar and Sunset Terrace n Sports and Leisure activities include two outdoor swimming pools, a rock pool, archery, mini golf and golf driving range, and more  Holiday Inn Al Barsha Hotel PO Box 115443 Tel: 323 4333, Fax: 323 4334 Email: Website: Rooms: 310 n Located 30 minutes from the Dubai International Airport n Variety of dining and bars available offering different culinary experiences from Thai, Continental, Indian, and more cafes and bars n Swimming pool, fitness centre, sauna and spa available n Meeting rooms are available for hire  Holiday Inn Bur Dubai Hotel PO Box 111454 Tel: 357 2999, Fax: 357 2555 Email: Website: Rooms: 310 n Located 15 minutes from the Dubai International Airport n Variety of restaurants available – Anwar, Two Guineas, Le Café and Murjan Pool Bar n Meeting rooms and equipment available slide projector, dvd player, lcd projector, stage lights etc  Holiday Inn Downtown PO Box 29499 Tel: 228 8889, Fax: 228 0033 Email: Website: Rooms: 139 n Located 20 minutes from the Dubai International Airport next to the World Trade Centre, Exhibition Hall and Burj Khalifa n 3 restaurants available are Bistro, Billabong, Byblos and 5th Avenu n 2 meeting rooms available that come equipped with slide projector, DVD player, microphones, etc  Jumeira Rotana Hotel PO Box 33640 Tel: 345 5888, Fax: 345 8777 Email: Website: Rooms: 114 n Located 20 minutes away from the Dubai International Airport on Jumeirah, 2 km away from the Jumeirah Beach Front n 4 restaurants are available for guests – Brauhaus, The Boston Bar, Five Dining, and Le Café n 5 state of the art meeting rooms available according to conference and seminar requirements  Landmark Grand Hotel PO Box 4222 Tel: 250 1111, Fax: 250 2020 Email: Website: Rooms: 174 n A 10 minute drive from the Dubai International Airport with easy access to all business, entertainment and shopping needs n Variety of dining experiences available open for breakfast, lunch and dinner ranging from different cuisines  Landmark Hotel – Riqqa PO Box 42222 Tel: 294 6677, Fax: 294 6556 Email: Website: Rooms: 84 n 10 minutes away from the Dubai International Airport, located in the heart of Deira next to Al Ghurair Mall n Exceptional cuisines available at restaurants – Palm restaurant and Cleopatra Restaurant


n Amenities available include a sauna, swimming pool, transfers to the beach, etc Le Meridien Fairway PO Box 36400 Tel: 608 5000, Fax: 282 3030 Email: Website: Rooms: 58 n Situated within close proximity of the enchanting Dubai Creek about 15 minutes away from the Dubai International Airport n Amenities available are outdoor swimming pool, an indoor sauna, fitness studios and more n Features meeting and event facilities with natural lighting, projectors and Audio visual equipment n Restaurants available - Press Club, Lobby Bar and Petit Café Lotus Hotel PO Box 63833 Tel: 227 8888, Fax: 228 2040 Email: Website: Rooms: 101 n Located in Downtown Deira, near Al Ghurair mall, 10 minutes away from the Dubai International Airport n Great food available at Rendezvous, Dakshin and Sky Lounge rooftop Majestic Hotel Tower Dubai PO Box 122235 Tel: 359 8888, Fax: 355 8992 Email: Website: Rooms: 252 n Located in Bur Dubai 15 minutes from the Dubai International Airport n Facilities available are – swimming pool for adults and babies, fitness centre, sauna and steam room, hair dressing and spa treatments and a business centre n Restaurants and Bars available are Elia, Tirquaz, Barrels, Breathers, Lavazza and The Music Room Marco Polo Hotel PO Box 25570 Tel: 272 0000, Fax: 272 0002 Email: Website: Rooms: 126 n Center of Dubai’s business and leisure district in Deira 15 minutes away from the Dubai International Airport n Services include swimming pool, gymnasium, baby sitting facilities, laundry service and more n Variety of dining restaurant available offering a variety of cuisines – El Ranco, Fox and Hounds, Bombay Brasserie, Manila Garden and The Explorer Marina Byblos Hotel PO Box 123223 Tel: 448 8222, Fax: 448 8220 Email: Website: Rooms: 184 n Located adjacent to the famous Jumeirah Beach, home to The Walk, 25 minutes away from the Dubai International Airport n Variety of bars and restaurants available that offers a variety of cuisines ranging from Russian, English and Korean n Services and facilities available are swimming pool, beach access, gymnasium, sauna, steam, health spa, beauty salon and more  Media One Hotel PO Box 121818 Tel: 427 1000, Fax: 427 1001 Email: Website: Rooms: 260 n Occupies the first 23 floors of the 43 storey Media One Tower at Dubai Media City n Conveniently located by Emirates Golf Club and Dubai Marina in Dubai Media City 30 minutes away from the Dubai International Airport n Facilities include a pool and sundeck, 2 bars and 2 restaurants, gymnasium, fully manned business centre, cardio and weight gym and more Metropolitan Deira Hotel PO Box 33214 Tel: 295 9171, Fax: 295 8377 Email: Website: www.metropolitandeira.habtoorhotels. com Rooms: 135

n Located next to Dubai Clock Tower 10 minutes away from the Dubai International Airport n Restaurants and pubs available – Al Riqa Restaurant, Dublin Arms, Don Corleone, and Royalton Lounge n Leisure activities include sauna, Jacuzzi, gymnasium, swimming pool, ladies salon, access to the beach and more  Millennium Airport Hotel Dubai PO Box 13018 Tel: 702 8888, Fax: 282 0627 Email: Website: Rooms: 115 n Located 2 minutes away from the Dubai International Airport n Dining options comprise the award winning Italian restaurant Da Vinci’s, Cactus Jack, Gozo Garden and prize-winner the Biggles British Pub. n Well equipped Business Centre and a 24-hour fitness centre.  Montreal Hotel PO Box 34296 Tel: 221 7676, Fax: 221 7674 Email: Website: Rooms: 80 n Close proximity to Dubai International Airport as well as to the city’s premier shopping malls n Bars and restaurants include multi cuisine open all day for dining, 3 restaurants that have live entertainment, South Indian delicacy, A pub and an Iranian Night club n Amenities include a roof top swimming pool, a fully equipped gymnasium, steam room and sauna  Moscow Hotel PO Box 119911 Tel: 228 8222, Fax: 228 8220 Email: Website: Rooms: 138 n Located on the buzzing lanes of Al Maktoum Street in Deira a mere 7 minutes away from the Dubai International Airport and World Trade Centre n Services include a spacious pool, health spa and beauty salon, beach access and more n Restaurants include Bolshoi Restaurant, Red Square, Volga Restaurant, Tolstoy Library and Lounge, and Taro’s Kitchen

Email: Website: Rooms: 186 n Situated close to the Burj Khalifa close to Old Town, about 15 minutes away from the Dubai International Airport n Esca – all day dining restaurant with 118 seats  Radisson Blu Hotel – Dubai Deira Creek PO Box 476 Tel: 222 7171, Fax: 223 7615 Email: Website: Rooms: 276 n Located 15 minutes away from the Dubai International Airport in close proximity to the business, shopping and culture districts n Sixteen Dubai restaurants offer hotel guests a world of choice from Chinese, Indian, Italian and more n Outstanding services offered – health and fitness, personal trainers and gymnasium, squash, pool and more n Twelve modern meeting rooms in the heart of Dubai that offer free high speed internet access, delux catering options and more  Radisson Blu Hotel – Dubai Media City PO Box 211723 Tel: 366 9111, Fax: 361 1011 Email: Website: Rooms: 246 n Located 30 minutes away from the Dubai International Airport in the heart of Dubai Media City n Restaurants available – Certo, Chef’s House, ICON Bar and Lounge, Library Lounge, Tamanya Terrace and Dusk Terrace n 12 spacious meeting rooms are fully equipped with the latest technology and can accommodate up to 150 people n Services include a health and fitness centre, Senso wellness centre, steam rooms and more

 Novotel Deira City Centre PO Box 185310 Tel: 292 5200, Fax: 292 5201 Email: Website: Rooms: 188 n 5 minutes from Dubai International Airport and 15 minutes from Dubai World Trade Center n 4 restaurants and bars – Tala Café, Tla Semplice, Breeze Bar, and Vertigo n Facilities include a fitness centre and outdoor heated pool

 Radisson Blu Hotel, Downtown PO Box 115138 Tel: 450 2000, Fax: 450 2099 Email: Website: Rooms: 242 n Located in Downtown Dubai, 15 minutes away from the Dubai International Aiport, close to the World Trade Centre, Exhibition centre and Dubai Mall. n Boasts an all-day dining restaurant, bar and pool bar that offer international cuisines, refreshing beverages and offers beautiful views of the Burj Khalifa n Six conference rooms, three boardrooms and a business centre that offer first-rate meeting facilities n Onsite fitness centre, outdoor pool, steam bath, and more

 Novotel World Trade Centre PO Box 9622 Tel: 332 0000, Fax: 332 0001 Email: Website: Rooms: 412 n Just off Sheikh Zayed Road, in the business and leisure hub of the city 15 minutes away from the Dubai International Airport n Variety of cafes, restaurants and bars available – Café Cream, Blue Bar, Health Club: Booster Bar, and Pool Bar chill’s n Fitness centre, outdoor heated and unheated pool and massage room

 Ramada Chelsea Hotel Al Barsha PO Box 120257 Tel: 501 9000, Fax: 501 9100 Email: Website: Rooms: 299 n Located 20 minutes away from the Dubai International Airport n Offers a wide array of mouth watering Arabic, Indian and International cuisine – Seasons, Spice, Mezz, Szechuan Palace, and Centre circle. n Fully equipped gym, Jacuzzi, and a rooftop Health and Spa club

Pullman Dubai Mall of the Emirates  PO Box 450309 Tel: 377 2000, Fax: 377 2001 Email: Website: Rooms: 481 n Located 30 minutes away from the Dubai International Airport and directly connected to the Mall of the Emirates n Services and activities available include beauty salon, a florist, 2 outdoor swimming pools, pool bar, steam rooms, saunas, Jacuzzi, Sauna and Massage n Restaurants and Bars available are: Sanabel, Soda Box, Executive Lounge, Sanctuary Pool Lounge, and Vantage.

Ramada Downtown Dubai PO Box 116566 Tel: 330 7330, Fax: 330 7300 Email: Website: Rooms: 181 n Situated in the Downtown area, 15 minutes away from the Dubai International Airport, and just 5 minutes away from the World Trade Centre and Exhibition Centre n Restaurants offer all day dining - Orchid Restaurant and Café n Offers a range of venues for impressive Dubai conferences. With natural daylight, elegant décor, sophisticated technology, and more

Qamardeen Hotel PO Box 114788 Tel: 428 6888, Fax: 428 6999

Ramada Dubai Hotel PO Box 7979 Tel: 351 9999, Fax: 351 5021 Email:

Tourism Manual 2013

Redefined luxury in the heart of Dubai ! • 84 luxuriously appointed Rooms & Suites


• 14 Exclusive Versailles Club Floor Deluxe Rooms • Friendly Service Staff who strive to exceed your expectations

For reservations please feel free to visit or contact us at 15th Street, Al Rigga, Behind Al Dana Centre, Deira, Dubai – U.A.E Tel: +971 4 2277880, Fax: +971 4 2277725

• Gastronomic delicacies that will tickle your taste buds • An Environment Friendly Hotel: Runners-Up of the Dubai Green Awards

The Finest in Dining & Entertainment!






Get ready to Exceed your Expectations in Bur Dubai with the winter 2012 Launch of Raviz Center Point Hotel !



Located in Deira district known as The Heart of Dubai, Suha City Hotel is just minutes from Dubai International Airport, Dubai Convention Centre, The Emirate of Sharjah and a short walking distance from some of Dubai’s largest malls including Deira City Centre Mall.

Rooms 120 rooms and suites ranging from Superior, Deluxe, Junior Suites and 1 Bedroom Suites. 1

Facilities & Services • Broadband / Wi-Fi Internet Access • In-room Safe • IDD Telephone with Fax/ Modem • Mp3 Docking Station • In-room Mini Serve Refreshment Centre • Satellite Television • Airport Transfer Service • Laundry, Pressing & Dry Cleaning Service • Baby Sitting Service


Garhoud Road, Deira Opposite City Centre P. O. Box 81933 Dubai, United Arab Emirates

• Limousine and Transportation Service • Beauty Salon / Barber Shop • Lobby Shop • Business Centre • Swimming Pool, Sun Deck & Juicery • Fitness Centre • Tour & Travel Services • Hotel Safe Deposit Facility • Valet Parking


Overlooking The Walk and the bustling promenade of Jumeirah Beach, Suha Hotel Apartments is set in JBR, the architectural complex that has become synonymous with the Dubai Marina skyline. Sadaf 3 Jumeirah Beach Residence P. O. Box 282481 Dubai, United Arab Emirates

Rooms 90 apartments which are available in one to four bedroom units ranging from 61 to 232 sq. metres in size. Our two 840 sq. metres Duplex Penthouses are available on an annual rental basis only. 1 Facilities & Services • Outdoor private swimming pool • 24-hour reception • Washing machine, iron and ironing board • Full Housekeeping Services • Digital safe security box • Complimentary Wireless Broadband • Outdoor swimming pool • Fully fitted kitchen with fridge and a range • Free secure covered parking of modern appliances • Airport transfers / Currency exchange / • Plasma screen TV with DVD and iPod Laundry services Docking station (*provided at an additional cost)



Close to the recognised business hubs of Media City, Knowledge Village and Internet City, Al Barsha Hotel Apartments is ideally located for those wishing to be at the heart of new Dubai for business and pleasure. 1

Al Barsha 1 Opposite Sharaf DG Metro Station P. O. Box 125707 Dubai, United Arab Emirates Contact us for preferential corporate rates:

Rooms Our hotel provide 60 apartments which are available in one and two bedroom units ranging from 75 to 100 sq. metres in size.

Facilities & Services • 24-hour reception • Full Housekeeping Services • Complimentary Internet • Fully fitted kitchen with fridge and a range of modern appliances • Plasma screen TV with DVD and music system

Toll Free: 800-MONDO (66636) Tel: +971 4 392 7171 (abroad)

• Free secure covered parking • Rooftop pool, gymnasium and sauna • Washing machine, iron and ironing board • Digital safe security box • Airport transfers / Currency exchange / Laundry services (*provided at an additional cost)

Email: Website:


Website: Rooms: 174 n Health club, Aquarius Spa, swimming pool and gym available with the latest fitness equipment n Boasts a variety of restaurants and bars – The Bistro, Dynasty, Old Vic, Cascade Lounge, Pastry Boutique and Teppanyaki House n Meetings, Seminars, Training Workshop, Theme dinners, Receptions and more also available Ramada Jumeirah Hotel PO Box 121122 Tel: 702 7000, Fax: 702 7099 Email: Website: Rooms: 252 n Variety of restaurants available that offers variety of cuisines – Signature, Ginger, Magnum, The Docks, The Atrium Café, Atrium Patisserie, and Pool Bar that is only available for residents only n Includes a 24 Hour Exhale Gym, which is fully equipped with LIFE FITNES Cardio Vascular Equipment n Meeting & Events rooms that feature high speed Internet, audio, LCD Projector, and more Ramee Royal Hotel PO Box 26816 Tel: 334 4088, Fax: 334 4077 Email: Website: Rooms: 102 n Located near Al Maktoum Bridge in Al Karama, Dubai n Excellent dining and entertainment available – Royal Steak House, Time Café and The Balcony n Temperature controlled pool, and a health and fitness centre available Regent Palace Hotel PO Box 26816 Tel: 396 3888, Fax: 396 4080 Email: Website: Rooms: 144 n Located opposite Bur Juman in Karama, 15 minutes away from the Dubai International Airport n Restaurants available in the hotel are Far East Seafood Market, Rock Bottom Café, Rocky’s Café, Bollywood Café, Pillagers, Kalpaka and Café Au Lait n Service includes a ladies and gent beauty salon, children’s and adults swimming pool, sauna, steam bath, Jacuzzi, gym and more Riviera Hotel PO Box 1388 Tel: 222 2131, Fax: 221 1820 Email: Website: Rooms: 109 n Located on Baniyas Street, otherwise known as Creek road. Overlooking the famous Dubai Creek – a short drive away from the Dubai International Airport and the Exhibition centre n The Majlis Al Sultan is an ideal venue for small seminars and training courses, and the business centre Majlis Al Khor offers boardroom style meeting rooms and more  Rose Rayhaan by Rotana Hotels PO Box 126452 Tel: 323 0111, Fax: 323 0222 Email: Website: Rooms: 462 n Located on the prime location of Sheikh Zayed Road, 5 minutes away from the exhibition centre and 15 minutes away from the Dubai International Airport n Restaurants include – Petals, Aquarius Pool Café, and Café Rose n Bodylines Leisure and Fitness Club available, outdoor pool for adults and children, Sauna, Jacuzzi, steam and massage rooms and more available n 8 meeting rooms offering the latest audiovisual and wireless connections and expressing a friendly and modern atmosphere. Royal Ascot Hotel PO Box 11560 Tel: 355 8500, Fax: 355 8501 Email: Website: Rooms: 181 n About 10 minutes away from the Dubai International Airport n Restaurant choices available are Dae Fang Kum, Planet Bollywood and West End, Wellington’s

Tourism Manual 2013

n Pool and Spa, as well as a gymnasium is available  Sadaf Delmon Hotel Al Rigga PO Box 21969 Tel: 228 0222, Fax: 228 4287 Email: Website: Rooms: 113 n Located in close proximity to the Clock Tower – about 10 minutes away from the Dubai International Airport n Amenities include Swimming Pool and a Health Club & Spa n Main Restaurant in the Lobby serves International Standard of Buffet Breakfast, Lunch and Dinner and a Pool Bar is also available Sea View Hotel PO Box 52700 Tel: 355 8080, Fax: 355 0099 Email: Website: Rooms: 107 n Located 10 minutes away from the Dubai International Airport n Al - Multaqa - The Banqueting and Conference hall boasts spectacular views of Dubai n A spectacular variety of international cuisine available allowing you to visit all corners of the globe during your stay n Health club and fitness centre that offers Nautilius equipment and Sauna, Jacuzzi and an outdoor pool also available  Sheraton Deira Hotel & Towers PO Box 5772 Tel: 268 8888, Fax: 262 5021 Email: Website: Rooms: 224 n Located in the heart of the historic city center of Dubai, Sheraton Deira Hotel about 10 minute from the Dubai International Airport n On-site dining options that offer International, light snacks, baked cakes and pastries  Suha City Hotel PO Box 81933 Tel: 209 5000, Fax: 209 5111 Email: Website: Rooms: 120 n Located 5 minutes away from the stunning Palm Jumeirah and 25 minutes from the Dubai International Airport n Provides rooms ranging from Superior, Deluxe, Junior Suites and Bedroom Suites The Country Club Hotel PO Box 118094 Tel: 398 8840, Fax: 398 5352 Email: Website: Rooms: 102 n Located in the heart of old Dubai about 15 minutes away from the Dubai International Airport n Offers 2 restaurants serving Indian cuisine with live music, a unique Filipino club serving authentic Filipino cuisine with live DJ, and an English Sports Bar n Amenities including the Aqua Bar, banquet halls, beauty Salon, travel desk, currency exchange, rooftop swimming pool and a fully equipped fitness centre with Spa and Jacuzzi facilities.  Time Grand Plaza Hotel PO Box 237844 Tel: 233 4444, Fax: 233 4445 Email: Website: Rooms: 232 n Located on the Damascus Road in the heart of the Al Qusais business and commercial district 10 minutes away from the Dubai International Airport n Three delightful restaurants Brio All Day Dining Restaurant, Courtyard Café and Splash Pool Lounge n business centre is also available to address last-minute emergencies that has the latest equipment for success  Towers Rotana Hotel PO Box 30430 Tel: 343 8000, Fax: 343 5111 Email: Website: Rooms: 360 n Situated adjacent to the Burj Khalifa, the Financial Centre Metro Station, 20 minutes away from Dubai International Airport and a

mere 5 minutes from the golden sands of the Jumeirah Beach front n Contemporary business facilities and 9 meeting rooms offer all the amenities needed n Restaurants available: Teatro, Long Bar’s, Aquarius, Flavours on Two, and Wraps n Temperature controlled outdoor swimming pool and Jacuzzi, Steam and Sauna, and Bodylines available  Traders Hotel PO Box 81877 Tel: 265 9888, Fax: 265 9777 Email: Website: Rooms: 250 n Situated in Dubai’s historically and heritage rich district of Deira just 15 minutes from Dubai International Airport n 24-hour Business Centre, conference facilities available, gift shop, etc available n Gym with mostly cardiovascular equipment available, sauna and steam room, Jacuzzi and indoor pool etc available n Restaurants and Bars available – The Junction, Chameleon Bar and Lobby Lounge


Al Khaleej Holiday  PO Box 19260 Tel: 227 6565, Fax: 227 9686 Email: Website: Rooms: 36 n Located in Deira, between Al Maktoum and Al Rigga road, behind Metropolitan Palace Hotel Al Khaleej Hotel PO Box 10559 Tel: 221 1144, Fax: 223 7140 Email: Website: Rooms: 103 n Located in Deira, Nasser Square behind HSBC Bank, Near to Sabkha bus station, two minutes walking from Baniyas Metro Station Ambassador Hotel PO Box 3226 Tel: 393 9444, Fax: 393 9193 Email: Website: Rooms: 69 n Located in Bur Dubai, Al Falah Street next to Al Refaa Police Station  Arabian Park Hotel PO Box 122382 Tel: 324 5999, Fax: 324 5656 Email: Website: Rooms: 318 n Located in Bur Dubai, Jaddaf area behind Al Wasl Hospital Astoria Hotel PO Box 457 Tel: 353 4300, Fax: 353 5665 Email: Website: Rooms: 97 n Located in Bur Dubai , Mina Bazaar, Al Fahidi road Auris Lodge Al Barsha PO Box 184827 Tel: 325 5088, Fax: 325 5288 Email: Website: Rooms: 42 n Located in Al Barsha 1, Near Mall of The Emirates, Behind City Max Hotel Al Barsha Benta Grand Hotel PO Box 1590 Tel: 271 3232, Fax: 271 3231 Email: Website: Rooms: 32 n Located in Deira, Al Muteena road next to Marco Polo Hotel California Hotel PO Box 1590 Tel: 224 2429, Fax: 222 3347 Email: Website: Rooms: 98 n Located in Deira, Al Nakheel Road ,Behind Naif Park City Star Hotel PO Box 118747

Tel: 227 0002, Fax: 227 2247 Email: Website: Rooms: 100 n Located in Deira, Salahuddin Street, Opposite Panasonic showroom  Citymax Bur Dubai PO Box 116121 Tel: 407 8000, Fax: 325 2969 Email: Website: Rooms: 691 n Located in Bur Dubai, Kuwait street beside Dhow Palace. Citymax Hotel Al Barsha PO Box 116121 Tel: 409 8000, Fax: 325 5849 Email: Website: Rooms: 376 n Located in Al Barsha, Behind Mall of the Emirates

Claridge Hotel PO Box 1833 Tel: 271 6666, Fax: 272 2626 Email: Website: Rooms: 98 n Located in Deira, Fish Market Round About close to Al Ghurair Shopping Centre and Dubai Metro Station - 7 Km from Dubai International Airport Comfort Inn Hotel PO Box 56352 Tel: 222 7393, Fax: 222 9910 Email: Website: Rooms: 112 n Located in Deira, Al Rigga Road, Opposite Al Ghurair Centre Copthorne Airport Hotel (Transit) PO Box 13018 Tel: 702 8888, Fax: 282 0627 Email: Website: Rooms: 115 n Located in Deira, Al Garhoud Road next to Dubai International Airport Coral Admiral Hotel PO Box 26888 Tel: 393 5333, Fax: 393 5111 Email: Website: Rooms: 142 n Located in Bur Dubai, Al Nahda Street

Deira Town Hotel PO Box 171404 Tel: 223 3456, Fax: 223 1313 Email: Website: Rooms: 76 n Located in Deira, Omar bin Khattab Road, opposite Dewa office Desert Palm Hotel & Resort PO Box 119171 Tel: 323 8888, Fax: 323 8053 Email: Website: Rooms: 38 n Located in Al Awir Road, Close to Dragon Mart

Dream Palace Hotel PO Box 82777 Tel: 222 9292, Fax: 222 7779 Email: Website: Rooms: 147 n Located in Deira, Al Muraqabat Street behind Reef Mall  Dubai Grand Hotel PO Box 34150 Tel: 263 2555, Fax: 263 5552 Email: Website: Rooms: 150 n Located in Al Ghusais, Damascus Street in Al Qusais barely 10 minutes away from the Dubai International Airport Dubai Palm Hotel PO Box 21969 Tel: 271 0021, Fax: 272 1698 Email: Website: Rooms: 84 n Located in Deira, in Al Muteena street



Dulf Hotel  PO Box 33324 Tel: 228 5444, Fax: 228 2848 Email: Website: Rooms: 125 n Located in Deira, Naif Road, Opposite Al Futtaim Mosque Eden Hotel PO Box 24621 Tel: 398 2222, Fax: 398 3700 Email: Website: Rooms: 98 n Located in Bur Dubai, Al Diyafah Street, Opposite Al Satwa Civil Defense Ewa Hotel PO Box 93499 Tel: 234 3423, Fax: 252 9733 Email: Website: Rooms: 76 n Located in Deira, Al Baraha Area, Next Al Baraha Hospital, Around 20 minutes drive to Dubai International Airport  Fortune Hotel PO Box 115283 Tel: 222 2204, Fax: 222 2551 Email: Website: Rooms: 84 n Located in Deira, Al Rigga Street behind IBIS Hotel Fortune Pearl Hotel PO Box 98661 Tel: 272 5888, Fax: 272 9555 Email: Website: Rooms: 131 n Located in Deira, Omar Bin Al Khattab Road Fortune Plaza Hotel PO Box 49185 Tel: 263 5500, Fax: 263 5818 Email: Website: Rooms: 91 n Located in Al Ghusais, Al Nahda Road ,5 minutes away from Dubai International Airport Free Zone, 10 minutes away from Dubai International Airport.  Grandeur Hotel PO Box 282429 Tel: 371 6666, Fax: 323 4722 Email: Website: Rooms: 125 n Located in Al Barsha, Behind Mall of the Emirates adjacent to Dunes Apartment Howard Johnson Hotel PO Box 30329 Tel: 393 9911, Fax: 393 9977 Email: Website: Rooms: 123 n Located in Bur Dubai, Khalid bin Al Waleed Road  Ibis Hote Al Barsha PO Box 450011 Tel: 399 6699, Fax: 399 6669 Email: Website: Rooms: 480 n Located in Al Barsha1, Sheikh Zayed Road, Off Sharaf DG Metro Station Imperial Suites Hotel PO Box 52444 Tel: 351 5100, Fax: 351 1647 Email: Website: Rooms: 153 n Located in Bur Dubai, Rolla Road, Near Al Khaleej Centre Jonrad Hotel PO Box 29476 Tel: 222 5550, Fax: 222 5543 Email: Website: Rooms: 37 n Located in Deira, Near Al Ghurair Center and opposite Mashreq Bank Karama Hotel PO Box 116945 Tel: 336 6607, Fax: 334 1661 Email:


Rooms: 281 n Located in Deira, Al Garhoud road,Opposite Dubai Airports Terminal 3.

Website: Rooms: 130 n Located in Karama, Behind Abu Dhabi Commercial Bank Kings Park Hotel PO Box 13130 Tel: 228 9999, Fax: 227 1777 Email: Website: Rooms: 51 n Located in Deira, Al Muraqqabat Street, Near Al Khaja Mosque, Behind Aroos Damascus Restaurant Landmark Hotel PO Box 42222 Tel: 228 6666, Fax: 224 3997 Email: Website: Rooms: 168 n Located in Deira,Nasser Square, Opposite to Deira Tower, near Baniyas Metro Station London Crown Hotel PO Box 31388 Tel: 357 2000, Fax: 357 3355 Email: Website: Rooms: 56 n Located in Bur Dubai, Near Burjuman Center opposite RAK bank in Khalifa Bin Zayed street.

Premier Inn Dubai Silicon Oasis  PO Box 35118 Tel: 382 1555, Fax: 382 1555 Email: Website: Rooms: 230 n Located on Emirates Road, Exit No.44,Near Dubai Silicon Oasis Headquarter  Premier Inn Hotel Investment Park PO Box 35118 Tel: 885 0999, Fax: 885 1729 Email: Website: Rooms: 305 n Located in Jebel Ali, Emirates Road next to the Green Community Rainbow Hotel PO Box 6283 Tel: 357 2172, Fax: 357 2131 Email: Website: Rooms: 40 n Located in Bur Dubai , Khalid Bin Alwaleed Road, near to Burjuman center next to Four Points Sheraton Hotel

Tel: 223 9000, Fax: 228 3455 Email: Website: Rooms: 118 n Located in Deira, Riqqat Al Buteen street, near Clock Tower Sun and Sand Downtown PO Box 87168 Tel: 222 2110, Fax: 222 2311 Email: Website: Rooms: 116 n Located in Deira, Opposite Louts Hotel next to Hallmark Hotel  Time Oak Hotel and Suites PO Box 283634 Tel: 437 7888, Fax: 437 7999 Email: Website: Rooms: 161 n Located in Al Barsha,Opposite “The Greens” in Tecom Area.  Tulip Inn Hotel FZ PO Box 500707 Tel: 367 1222, Fax: 367 8600 Email: Website: Rooms: 51 n Located in Knowledge Village - Block 10

London Suites Hotel PO Box 2703 Tel: 324 4774, Fax: 324 4884 Email: Website: Rooms: 33 n Located in Bur Dubai, Jadaf Area, Inside Al Wasl Club next to Al Wasl Hospital

Ramee Rose Hotel PO Box 26816 Tel: 450 0111, Fax: 4500 222 Email: Website: Rooms: 93 n Located in Al Barsha, Tecom (South) in Greens Community opposite Internet CityMetro Station

Lords Hotel PO Box 27867 Tel: 228 9977, Fax: 227 3772 Email: Website: Rooms: 117 n Located in Deira, between Al Maktoum Road and Al Rigga Street ,Opposite UMO Boss

Regal Plaza Hotel PO Box 26842 Tel: 355 6633, Fax: 355 6622 Email: Website: Rooms: 87 n Located in Bur Dubai, Al Mankhool street opposite Jumbo Electronics next to Al Ain Shopping Center

 York International Hotel PO Box 82555 Tel: 355 5500, Fax: 355 7669 Email: Website: Rooms: 108 n Located in Bur Dubai, Next to Al MusallaTower,10 minutes walk to Bur Juman Centre.

Mayfair Hotel PO Pox 33315 Tel: 228 4444, Fax: 222 7228 Email: Website: Rooms: 131 n Located in Deira, Al Maktoum Street (Riggat Al Buteen), Near clock tower, Opposite Emirates Bank beside Vendome Plaza behind Taj Palace Hotel

Regent Beach Resort PO Box 26816 Tel: 344 5777, Fax: 344 6789 Email: Website: Rooms: 32 n Located in Jumeirah, opposite Jumeirah Public Beach, near Beach Centre and Mercato Mall

Zain International Hotel PO Box 14938 Tel: 222 2202, Fax: 222 2205 Email: Website: Rooms: 77 n Located in Deira, Al Rigga Street behind old Deira Cinema.

Nihal Hotel PO Box 14914 Tel: 295 7666, Fax: 295 7676 Email: Website: Rooms: 68 n Located in Deira, Al Maktoum Road, Behind Al Rostamani Building.  Orchid Hotel PO Box 14042 Tel: 295 6999, Fax: 295 8844 Email: Website: Rooms: 84 n Located in Deira, Riqqat al Buteen near clock tower behind Emirates Petrol Station. Palm Beach Hotel PO Box 5822 Tel: 393 1999, Fax: 393 3111 Email: Website: Rooms: 70 n Located in Bur Dubai, Khalid Ibn Al Waleed Street

 Panaroma Grand Hotel PO Box 773 Tel: 393 4777, Fax: 393 4466 Email: Website: Rooms: 70 n Located in Bur Dubai, Khaleed Bin Al Waleed Road. Premier Inn Dubai  International Airport PO Box 35118 Tel: 2604000, Fax: 260 4004 Email: Website:


Rio Hotel Dubai PO Box 49786 Tel: 325 9966, Fax: 325 9027 Email: Website: Rooms: 144 n Located in Bur Dubai, Mankhool Street, Behind Gold souq building

Al Faris 3 Hotel Apartments PO Box 31219 Tel: 336 6566, Fax: 335 5626 Email: Website:

Sadaf Delmon Hotel – Al Bateen PO Box 172788 Tel: 222 5510, Fax: 222 5212 Email: Website: Rooms: 50 n Located in Deira, Omar Bin Khatab Street Sandras Inn Hotel  PO Box 5062 Tel: 222 4333, Fax: 222 5373 Email: Website: Room: 94 n Located in Deira, Baniyas Square opposite Deira Tower, Next to Land Mark Plaza Hotel. St. George Inn Hotel PO Box 3944 Tel: 225 1122, Fax: 226 8383 Email: Website: Rooms: 140 n Located in Deira, Al Ras area, behind Public Library

Al Jawhara Hotel Apartment PO Box 121711 Tel: 294 4441, Fax: 294 4557 Email: Website: Al Manar Hotel Apartment PO Box 111695 Tel: 265 8999, Fax: 265 8998 Email: Website: Al Murooj Rotana Suites PO Box 117546 Tel: 321 1111, Fax: 326 6666 Email: Website: Al Nawras Hotel Apartments PO Box 88189 Tel: 607 9000, Fax: 607 9111 Email: Website:

Suites Novotel Mall of the Emirates  PO Box 283825 Tel: 382 3200, Fax: 382 3201 Email: Website: Rooms: 180 n Located in Al Barsha, Beside Mall of the Emirates Sun and Sands Hotel PO Box 35659

Versaillies Hotel PO Box 33382 Tel: 227 7880, Fax: 227 7725 Email: Website: Rooms: 84 n Located in Deira, Al Rigga Street behind Al Dana Center

Al Sondos Suites by Le Meridien PO Box 113562 Tel: 294 9797, Fax: 295 2122 Email: reservations.alsondos@ Website: Arjaan Hotel ApartmentDubai Media City PO Box 502828 Tel: 436 0000, Fax: 436 0111 Email: Website:

Tourism Manual 2013


Belvedere Court Hotel Apartment PO Box 119737 Tel: 353 5150, Fax: 355 5157 Email: Website: Bur Juman Arjaan Hotel Apartment PO Box 111397 Tel: 352 4444, Fax: 352 7666 Email: Website: Chelsea Garden Hotel Apartment (1) PO Box 124169 Tel: 437 7377, Fax: 437 7378 Email: Website: Chelsea Tower Hotel Apartment PO Box 118049 Tel: 343 4347, Fax: 343 3338 Email: Website: City Centre Residence PO Box 185310 Tel: 294 1333, Fax: 295 5959 Email: Website: City Premier Hotel Aoartments PO Box 115439 Tel: 389 7777, Fax: 389 7778 Email: Website: City Seasons Suites Dubai PO Box 56421 Tel: 265 5583, Fax: 295 5584 Email: Website: Clover Creek Hotel Apartments PO Box 125918 Tel: 233 6400, Fax: 233 6401 Email: Website: Comfot Inn Hotel Apartments PO Box 500849 Tel: 448 9888, Fax: 448 9889 Email: Website:

Email: Website: Fraser Suites PO Box 502306 Tel: 440 1400, Fax: 440 1401 Email: Website: Gloria Hotels PO Box 502222 Tel: 399 6666, Fax: 399 6000 Email: Website: Grand Belle Vue Hotel PO Box 502424 Tel: 449 9444, Fax: 449 9449 Email: Website: Grand Hyatt Residence PO Box 7167 Tel: 317 2150, Fax: 317 1200 Email: Website: Grand MidWest Express Hotel Apartment PO Box 125616 Tel: 437 7111, Fax: 422 6825 Email: Website: Grand Midwest Tower Hotel Apartments PO Box 125616 Tel: 436 2000, Fax: 422 1983 Email: Website: Hilton Dubai Jumeirah Hotel Apartments PO Box 2431 Tel: 399 1111, Fax: 399 1112 Email: Website: Intercontinental Residence Suites Dubai Festival City PO Box 45777 Tel: 701 3333, Fax: 232 9096 Email: Website: www.residencesuites.intercontinental. com

Coral Boutique Hotel Apartments PO Box 24948 Tel: 340 9040, Fax: 340 9050 Email: Website:

Lotus DownTown Metro Hotel Apartment LLC PO Box 171746 Tel: 206 8888, Fax: 222 5996 Email: Website:

Coral Boutique Villas PO Box 124446 Tel: 402 8888, Fax: 347 2235 Email: Website:

Lotus Grand Hotel Apartment PO Box 183532 Tel: 292 8888, Fax: 265 8587 Email: Website:

Corp Boutique Villas PO Box 450605 Tel: 316 4040, Fax: 399 0754 Email: Website:

Lotus Hotel Apartment & Spa, Dubai Marina PO Box 376332 Tel: 440 2888, Fax: 447 4399 Email: Website:

Deira Suites Hotel Apartment PO Box 15850 Tel: 222 5353, Fax: 229 4111 Email: Website:

Marina Hotel Apartment PO Box 11640 Tel: 399 6644, Fax: 399 6633 Email: Website:

Dusit Residence Dubai Marina PO Box 212744 Tel: 425 9999, Fax: 422 0117 Email: Website:

Marina View Hotel Apartment PO Box 454745 Tel: 457 1000, Fax: 457 0999 Email: Website:

Emirates Concorde Hotel & Residence PO Box 64225 Tel: 223 0003, Fax: 227 0888 Email: Website:

Marriott Executive Apartment (A) PO Box 81148 Tel: 213 0000, Fax: 213 2000 Email: Website:

Emirates Stars Hotel Apartments PO Box 56880 Tel: 258 9888, Fax: 258 5682 Email: Website:

Marriott Executive Apartment (B) PO Box 81148 Tel: 213 0000, Fax: 213 2000 Email: Website:

Flora Creek Hotel Apartment PO Box 119062 Tel: 230 9000, Fax: 294 3228 Email: Website:

Marriott Executive Apartments – Green Community PO Box 63845 Tel: 885 2222, Fax: 225 2525 Email: Website:

Flora Park Hotel Apartment PO Box 114166 Tel: 230 9595, Fax: 294 3228

Oasis Beach Tower, Luxury Hotel Apartment PO Box 26500


Tel: 399 4444, Fax: 399 4200 Email: Website:

Tel: 263 0000, Fax: 263 0005 Email:, Website:

Park Hotel Apartments PO Box 122161 Tel: 324 6111, Fax: 324 6111 Email: Website:

Al Deyafa Hotel Apartment 3 PO Box 82606 Tel: 295 5855, Fax: 295 3131 Email: Website:

Pearl Coast Premier Hotel Apartments PO Box 124964 Tel: 428 9999, Fax: 428 9900 Email: Website:

Al Diar Hotel Apartments – Al Barsha PO Box 282165 Tel: 443 2100, Fax: 449 2123 Email: Website

Ramada Hotel Apartment – Downtown Burj Khalifa PO Box 116566 Tel: 330 7330, Fax: 330 7300 Email: reservations@ramadadowntowndubai. com Website: Rihab Rotana PO Box 33871 Tel: 294 0300, Fax: 2940400 Email: Website: Royal Ascot Hotel Apartment PO Box 125954 Tel: 351 4949, Fax: 351 8549 Email: Website: Savoy Crest Hotel Apartment PO Box 49519 Tel: 355 4488, Fax: 351 2343 Email: Website: Savoy Suites Hotel Apartment PO Box 28950 Tel: 355 3000, Fax: 355 1330 Email: Website: Star Metro Deira Hotel Apartments PO Box 184786 Tel: 235 9944, Fax: 235 9287 Email: Website: Taj Palace Hotel Dubai PO Box 42211 Tel: 223 2222, Fax: 227 8222 Email: Website: Tamani Hotel Marina PO Box 215855 Tel: 399 2500, Fax: 399 3225 Email: Website: Wafi Residence PO Box 721 Tel: 324 7222, Fax: 324 9651 Email: Waterview Executive Hotel Apartment PO Box 115115 Tel: 295 0000, Fax: 295 5010 Email: Website: xclusive Hotel Apartment PO Box 126012 Tel: 359 9925, Fax: 359 9926 Email: Website:

STANDARD HOTEL APARTMENTS DUBAI +971 4 ABC Arabian Suites PO Box 113770 Tel: 398 4304, Fax: 398 4305 Email: Website: www.arabian Akas Inn Hotel Apartment PO Box 234236 Tel: 399 0093, Fax: 399 0094 Email: Al Barsha Hotel Apartment PO Box 125707 Tel: 341 6111, Fax: 341 0770 Email: Website: Al Bustan Residence Hotel PO Box 20107

Al Faris 1 Hotel Apartments PO Box 31219 Tel: 393 3843, Fax: 393 8315 Email: Website: Al Faris 2 Hotel Apartment PO Box 31219 Tel: 393 5847, Fax: 393 6980 Email: reservation@alfarisdubai.com0 Website: Al Harmoodi Hotel Apartments PO Box 3971 Tel: 273 5222, Fax: 273 5221 Email: Al Hina Hotel Apartments PO Box 14313 Tel: 355 5510, Fax: 359 2838 Email: Website: Al Mankhool Hotel Apartment – Bavaria Executive Suites PO Box 124052 Tel: 355 8800, Fax: 355 8889 Email: Website: Al Mas Hotel Apartments PO Box 29530 Tel: 355 7899, Fax: 355 7332 Email: Website: Al Muraqabat Plaza Hotel Apartments PO Box 20127 Tel: 269 0550, Fax: 269 9779 Email: Website: Al Nakheel Hotel Apartments PO Box 14989 Tel: 221 1555, Fax: 228 6066 Email: Website: Al Raya Hotel Apartments PO Box 124899 Tel: 355 5200, Fax: 255 5004 Email: Website: Al Seef Hotel Apartment PO Box 103793 Tel: 222 2700, Fax: 222 2733 Email: Website: Al Shams Plaza Hotel Apartments PO Box 27961 Tel: 355 1200, Fax: 352 4123 Email: Website: Al Suroor Palace Hotel Apartment PO Box 1432 Tel: 224 9099, Fax: 221 8090 Email: Al Terhal Hotel Apartments PO Box 21460 Tel: 225 8811, Fax: 225 9628 Email: Al Waleed Palace Hotel PO Box 120242 Tel: 336 0004, Fax: 336 4142 Email: Website: Al Zahabiya Hotel Apartments PO Box 87749 Tel: 252 2678, Fax: 251 7374 Email: All Seasons Hotel Apartments PO Box 90678 Tel: 296 6692, Fax: 296 6771 Email: Website:

Tourism Manual 2013


Amwaj Hotel Apartment PO Box 60102 Tel: 273 5000, Fax: 272 0505 Email: Website: Arabian Dreams Hotel Apartments PO Box 31993 Tel: 398 3888, Fax: 398 8839 Email: Website: Ascot Hotel Apartment PO Box 125954 Tel: 351 3700, Fax: 351 7088 Email: Website: Ascot Park Place Hotel Apartment PO Box 117452 Tel: 310 8555, Fax: 329 7998 Email: Website: Asfar Hotel Apartment PO Box 115125 Tel: 254 6767, Fax: 254 6753 Email: Website: Auris Boutique Hotel Apartments PO Box 113139 Tel: 395 1313, Fax: 395 1151 Email: Website: Auris First Central Hotel Suites PO Box 9970 Tel: 454 4900, Fax: 422 7953 Email: Website: Auris Hotel Apartments Deira PO Box 390677 Tel: 294 6688, Fax: 294 6699 Email: Website:

Auris Metro Central Hotel Apartments PO Box 502400 Tel: 435 4200, Fax: 435 4201 Email: Website: Avari Hotel Apartment – Al Barsha PO Box 50400 Tel: 381 7777, Fax: 323 2520 Email: Website: Bairsn Plaza Hotel Apartment PO Box 182316 Tel: 345 2444, Fax: 345 3111 Email: Website:

City Stay Hotel Apartment PO Box 16382 Tel: 354 9991, Fax: 354 9992 Email: Website: Coral Al Khoory Hotel Apartments PO Box 6237 Tel: 323 7777, Fax: 323 7000 Email: Website: Dar Al Sondos Hotel Apartment By Le Meridein PO Box 113562 Tel: 393 8000, Fax: 293 2555 Email: reservations.daralsondos@lemeridien. com Website:

Bonnington Hotel & Residence JLT PO Box 37246 Tel: 356 0000, Fax: 356 0400 Email: Website:

Deebaj Al Khabisi Plaza Hotel Apartments PO Box 27275 Tel: 266 2333, Fax: 266 0123 Email: Website:

Boulevard City Suites PO Box 234000 Tel: 220 5000, Fax: 234 4443 Email:

Desert Rose Hotel Apartment PO Box 44264 Tel: 352 4848, Fax: 352 4884 Email: Website:

Capital Hotel Apartments PO Box 15070 Tel: 222 2227, Fax: 222 0906 Email: Capitol Residence Hotel Apartments PO Box 62556 Tel: 393 2000, Fax: 393 2200 Email: Website: City Heart Hotel Apartment PO Box 183897 Tel: 222 7252, Fax: 222 7967 Email: Website:

Dolphin Hotel Apartment PO Box 121678 Tel: 359 7999, Fax: 359 2828 Email: Website: Downtown Dubai Hotel Apartments PO Box 234456 Tel: 266 6670, Fax: 266 6811 Email: Website: Dubai Creek Club Residence (long term Villas) PO Box 6302 Tel: 205 4600, Fax: 295 4232

Email: Website: Dubai Trade Centre Hotel Apartments PO Box 9229 Tel: 331 4555, Fax: 331 3800 Email: Website: Dunes Hotel Apartment – Al Barsha PO Box 115557 Tel: 323 6333, Fax: 323 6336 Email: Website: Dunes Hotel Apartment – Oud Metha PO Box 127773 Tel: 358 3333, Fax: 358 8334 Email: Website: Dunes Hotel Apartments PO Box 119955 Tel: 254 0000, Fax: 254 0005 Email: Website: Eagle Hotel Apartments PO Box 41326 Tel: 272 7300, Fax: 221 3663 Essa Hotel Apartment PO Box 83538 Tel: 225 0408, Fax: 235 1375 Email: Essa Hotel Apartment (Branch) PO Box 76945 Tel: 273 3407, Fax: 273 3409 Email: Flora Hotel Apartment PO Box 49530 Tel: 22 2003, Fax: 222 2006 Email: Website:


Fortune Classic Hotel Apartments LLC PO Box 233421 Tel: 261 8000, Fax: 261 8081 Email: Website:

Downtown Burj Khalifa

Fortune Grand Hotel Apartments PO Box 54142 Tel: 359 0990, Fax: 359 5522 Email: Website: Fortune Hotel Apartments PO Box 25292 Tel: 355 3111, Fax: 355 3110 Email: Website: Golden Sands 10 PO Box 9168 Tel: 359 9000, Fax: 355 7761 Email: Website: Golden Sands 3 PO Box 9168 Tel: 355 5551, Fax: 351 4542 Email: Website: Golden Sands 5 PO Box 9168 Tel: 355 0000, Fax: 352 0796 Email: Website: Golden Square Hotel Apartments PO Box 53449 Tel: 294 6969, Fax: 294 6161 Email: Website: Golden Tulip Suites – Al Barsha PO Box 282464 Tel: 341 7474, Fax: 341 7475 Email: Website: Grand Hotel Apartment PO Box 57608 Tel: 294 3000, Fax: 294 3332 Email: Website:

Tel: 358 0808, Fax: 358 0008 Email: Website: Kempinksi Hotel & Residences Palm Jumeirah PO Box 213208 Tel: 444 2444, Fax: 444 2777 Email: Website: Khalidia Hotel Apartment PO Box 63890 Tel: 228 2280, Fax: 221 1222 Email: Website: Legacy Hotel Apartments - TECOM PO Box 502644 Tel: 430 9191, Fax: 430 9487 Email: Website: Liwa Plaza Hotel Apartment PO Box 87828 Tel: 227 9111, Fax: 224 7722 Email: Website:

Najd Hotel Apartment PO Box 214671 Tel: 361 9007, Fax: 361 9191 Email: Website: Nojoum Hotel Apartments PO Box 184104 Tel: 265 8888, Fax: 265 8881 Email: Website: Number one Two Suites PO Box 31003 Tel: 343 4666, Fax: 343 4114 Email: Website: Nuran Greens Serviced Residences PO Box 121600 Tel: 422 3444, Fax: 422 3444 Email: Website: Nuran Marina Serviced Residences PO Box 121600 Tel: 368 9000, Fax: 367 4949 Email: Website:

Grand MidWest Hotel Apartments PO Box 125616 Tel: 351 1114, Fax: 351 8880 Email: Website:

London Creek Hotel Apartment PO Box 333422 Tel: 355 5444, Fax: 355 5333 Email: Website:

Gulf Oasis Hotel Apartments FZ PO Box 31272 Tel: 451 7111, Fax: 451 7171 Email: Website:

London Crown 1 Hotel Apartment PO Box 31388 Tel: 351 1119, Fax: 351 7711 Email: Website:

Hafez Hotel Apartment PO Box 251754 Tel: 253 3222, Fax: 235 3007 Email: Website:

London Crown 2 Hotel Apartment PO Box 50151 Tel: 351 8888, Fax: 352 9595 Email: Website:

Hani Hotel Apartments PO Box 122732 Tel: 399 6444, Fax: 399 6446 Email: Website:

Lords Hotel Apartments PO Box 186911 Tel: 223 2200, Fax: 2227607 Email: Website:

Oriental Palace Hotel Aparment PO Box 42440 Tel: 222 7775, Fax: 222 1229 Email: Website:

Horizon Hotel Apartment PO Box 241471 Tel: 353 9998, Fax: 353 9070 Email: Website:

Maknas Hotel Apartment PO Box 21493 Tel: 221 1299, Fax: 223 0883 Email:

Passenger Oasis Hotel Apartments PO Box 88596 Tel: 221 4204, Fax: 227 5191 Email:

Mazaya Hotel Apartment PO Box 57611 Tel: 220 2025, Fax: 220 2565

Pearl Marina Hotel Apartments PO Box 125179 Tel: 447 1717, Fax: 447 1770 Email: Website:

Icon Hotel Apartment LLC PO Box 34047 Tel: 235 9090, Fax: 359 5522 Email: Website: Imperial Hotel Apartments PO Box 25056 Tel: 355 3555, Fax: 355 3887 Email: Website: Jormand Hotel Apartment PO Box 62344 Tel: 352 2555, Fax: 352 3222 Email: Website: Jormand Suites PO Box 7470


Milano Hotel Apartment PO Box 29373 Tel: 221 0811, Fax: 222 3516 Email: Moevenpick Hotel Apartment PO Box 32733 Tel: 336 6000, Fax: 336 6626 Email: Hotel.burdubai.resercation@moevenpick. com Website: Moon Valley Hotel Apartment PO Box 113696 Tel: 397 1115, Fax: 397 7735 Email: Website:

OAKS Liwa Heights Hotel Apartment Dubai PO Box 31303 Tel: 436 3434, Fax: 434 3444 Email: Website: Oasis Court Hotel Apartments PO Box 30036 Tel: 397 6666, Fax: 397 5511 Email: Website: Ocean Hotel Apartments PO Box 1432 Tel: 2771 3999, Fax: 272 6649

Pearl Residence Hotel Apartments PO Box 47385 Tel: 355 8111, Fax: 355 0530 Email: Website: Premiere Hotel Apartment PO Box 62319 Tel: 359 9545, Fax: 359 9564 Email: Website: Quality Hotel Apartment PO Box 112952 Tel: 273 3488, Fax: 271 3473

Radisson Blu Hotel Apartment – Dubai Marina PO Box 73029 Tel: 435 5000, Fax: 430 8559 Email: Website: Ramee Guest Line Hotel Apartment 3 PO Box 26816 Tel: 369 5353, Fax: 369 5352 Email: Website: Richmond Hotel Apartment PO Box 191504 Tel: 398 8456, Fax: 398 7963 Email: Website: Rimal Rotana PO Box 27070 Tel: 2688 0000, Fax: 268 8777 Email: Website: Rolla Residence Hotel Apartment PO Box 29490 Tel: 359 2000, Fax: 359 2111 Email: Website: Rose Garden Al Barsha Hotel Apartment PO Box 45113 Tel: 323 4999, Fax: 323 4949 Email: Website: Rose Garden Hotel Apartments PO Box 45113 Tel: 355 8355, Fax: 355 5688 Email: Website: Royal Home Hotel Apartment PO Box 182824 Tel: 398 5800, Fax: 398 2244 Email: Website: Royal Mark Hotel Apartment PO Box 115097 Tel: 224 3888, Fax: 222 4845 Email: Website: Royal Plaza Hotel Apartments PO Box 14483 Tel: 295 6555, Fax: 295 9326 Email: Website: Salwan Hotel Apartments PO Box 500388 Tel: 438 0442, Fax: 430 9177 Email: Savoy Park Hotel Apartment PO Box 111204 Tel: 355 0303, Fax: 355 3113 Email: Website: Serai Hotel Apartments PO Box 82988 Tel: 221 2693, Fax: 221 2231 Email:

Tourism Manual 2013

The Address Downtown Burj Khalifa PO Box 123234 Tel: 436 8888, Fax: 436 8880 Email: Website: The Address Dubai Mall PO Box 31166 Tel: 438 8888, Fax: 438 7888 Email: Website: The Address Dubai Marina PO Box 32923 Tel: 436 7777, Fax: 436 7788 Email: Website: The Galleria Residence PO Box 6655 Tel: 209 6789 Fax: 209 6794 Email: Website: Time Crystal Hotel Apartment PO Box 283436 Tel: 420 2555, Fax: 420 2777 Email: Website: Time Opal Hotel Apartments PO Box 283569 Tel: 447 2526, Fax: 447 2527 Email: Website: Time Topaz Hotel Apartments PO Box 283436 Tel: 323 6667, Fax: 323 6668 Email: Website: Tulip Creek Hotel Apartments PO Box 112040 Tel: 295 9998, Fax: 294 4676 Email: Website: Tulip Hotel Aprtment PO Box 114020 Tel: 355 5505, Fax: 355 5502 Email: Website:

The Address Downtown

Serai II Hotel Apartments PO Box 82988 Tel: 222 0300, Fax: 224 8399 Email: Seven Sands Hotel Apartments PO Box 20313 Tel: 323 4000, Fax: 323 4111 Email: Website: Shangrila Hotel Apartment PO Box 75880 Tel: 343 8888, Fax: 343 8886 Email: Website: Sky Hotel Apartment PO Box 39266 Tel: 273 3344, Fax: 273 1834 Email: Spring Palace Hotel Apartments PO Box 183601 Tel: 225 9099, Fax: 221 8090 Email: Star Metro Hotel Apartment Al Barsha PO Box 46359 Tel: 430 8303, Fax: 223 4071 Email: Website: Suhu Hotel Apartment PO Box 282481 Tel: 429 1400, Fax: 429 1401 Email: Website: Tara Hotel Apartments PO Box 13253 Tel: 272 1919, Fax: 273 8777 Email:

Tourism Manual 2013

Tulip Inn Hotel Apartment PO Box 111115 Tel: 261 9999, Fax: 261 0999 Email: Website: Villa Rotana PO Box 118737 Tel: 321 6111, Fax: 321 5333 Email: Website: Vintage Hotel Apartment PO Box 171642 Tel: 222 2150, Fax: 222 2141 Email: Waterfront Hotel Apartment PO Box 119580 Tel: 397 9959, Fax: 397 9859 Email: Website: www.waterfront-apartments-dubai. com Winchester Grand Hotel Apartment PO Box 29016 Tel: 35 0222, Fax: 355 6995 Email: Website: Winchester Hotel Apartment PO Box 29016 Tel: 354 3444, Fax: 354 3131 Email: Website: Ziqoo Hotel Apartments – Dubai (FR) PO Box 487021 Tel: 429 1000, Fax: 429 1001 Email: Website:

While every effort has been made to ensure the accuracy of the information contained in this directory, DTCM accepts no responsibility or liability for any errors or omissions.

tOurisM WELCOME dirECtOry

INBOUND TOUR OPERATORS IN DUBAI + 971 4 1001 Events Tourism (LLC) PO Box 119616 Tel: 357 6030, Fax: 357 4357 Email: Website: Aaban Travel & Tourism (LLC) PO Box 186514 Tel: 294 6030, Fax: 294 2875 Email: ABA Tourism (LLC) PO Box 80084 Tel: 273 5243, Fax: 273 5298 Email: Website: ABC Tourism (LLC) PO Box 97273 Tel: 294 2003, Fax: 294 2011 Email: Website: Adonis Travel & Tourism PO Box 24617 Tel: 354 4343, Fax: 327 6478 Email: Website: Ahmed Ahil Tourism (LLC) PO Box 185886 Tel: 457 2880, Fax: 457 2886 Email: Website: Akkad Tours PO Box 91393 Tel: 269 1660, Fax: 269 1668 Email: Website: Al Abjar Tourism PO Box 35256 Tel: 282 2422, Fax: 286 5084 Email: Website: Al Ahil Travel & Tourist Agency PO Box 13481 Tel: 223 1460, Fax: 221 6631 Email: Website: Al Arabi Travel Agency PO Box 24904 Tel: 343 3929, Fax: 343 4505 Email: Website: Al Fajer Travel Tourism PO Box 25755 Tel: 286 9499, Fax: 286 9438 Email: Website: Al Fanar Luxury Tour (LLC) PO Box 63990 Tel: 269 9858, Fax: 269 9854 Email: Website: Al Futtaim Travel Co. (LLC) PO Box 7880 Tel: 231 9200, Fax: 294 2746 Email: melwyn/ Website: Al Gaith & Al Moosa Travel Agency LLC PO Box 1810 Tel: 294 5666, Fax: 295 7555 Email: Website: Al Ghubaiba Tourism PO Box 45565 Tel: 359 9970, Fax: 359 5990 Email: Website: Al Kazemi Tours LLC PO Box 122073 Tel: 343 6883, Fax: 321 3443 Email: Website: Al Majid Travel PO Box 1020 Tel: 221 1176, Fax: 221 1176 Email: Website:


Al Matroshi Travel & Tourism PO Box 56343 Tel: 349 4226. Fax: 349 4220 Website: Al Naboodah Travel & Tourism Agencies LLC PO Box 1200 Tel: 294 0099, Fax: 294 8889 Email: Website: Al Neaimi Tourism LLC PO Box 112062 Tel: 351 2009, Fax: 351 0200 Email: Website: Al Rais Travel LLC PO Box 24713 Tel: 393 3333, Fax: 393 3399 Email: Website: Al Reyami Travel & Tourism PO Box 120598 Tel: 335 4555, Fax: 335 4508 Email: Website: Al Rostamani Travel and Holiday PO Box 14738 Tel: 295 6777, Fax: 295 7445 Email: Website: Al Tayer Travel Agency PO Box 2623 Tel: 223 6000, Fax: 228 9270 Email: Website: Al Tayyar Travel & Tourism PO Box 28060 Tel: 224 9240, Fax: 221 9648 Email: Website: Al Wasl Travels PO Box 14523 Tel: 294 6555, Fax: 294 6300 Email: Website: Alaabdi Travel Services PO Box 15016 Tel: 268 6869, Fax: 268 8066 Email: Website: Alshamel Travel & Tourism PO Box 282953 Tel: 425 4401, Fax: 427 0411 Email: Website: Anta Holidays PO Box 13142 Tel: 266 6374, Fax: 266 6375 Email: Website: Apollo Flight Centre (LLC) PO Box 7647 Tel: 226 6166, Fax: 335 9509 Email: Website: Arab Link Tourism (LLC) PO Box 29466 Tel: 268 9555, Fax: 268 9559 Email: Website: Arabesque Tourism (LLC) PO Box 119207 Tel: 386 6887, Fax: 332 2084 Email: Arabia Horizons Tours (LLC) PO Box 115815 Tel: 294 6060, Fax: 294 60609 Email: Website: Arabian Adventures PO Box 7631 Tel: 343 9966, Fax: 343 9977 Email: Website: Arabian Air Travel Agencies PO Box 4516 Tel: 204 5959, Fax: 204 5961

Email: Website: Arabian Connection Tourism (LLC) PO Box 115266 Tel: 229 9405, Fax: 229 9406 Email: Website: Arabian Desert Tourism PO Box 933349 Tel: 268 2880, Fax: 268 2881 Email: Arabian Dream Tours PO Box 29767 Tel: 294 4222, Fax: 294 4224 Email: Website: Arabian Expedition Tourism (LLC) PO Box 126781 Tel: 457 2722, Fax: 457 2723 Email: Website: Arabian Explorers Tourism (LLC) PO Box 29961 Tel: 358 8555, Fax:358 8666 Email: Website: Arabian Incentive PO Box 94100 Tel: 266 6020, Fax: 268 2020 Email: Website: Arabian Link Tourism PO Box 122864 Tel: 282 4477, Fax: 282 0233 Email: Website: Arabian Night Tours LLC PO Box 2835 Tel: 321 6565, Fax: 321 6566 Email: Website: Arabian Oryx Travel @ Tourism LLC PO Box 94160 Tel: 273 5799, Fax: 273 5795 Email: Website: Arabian Team Adventure Travel & Tourism PO Box 125025 Tel: 336 4646, Fax: 336 6363 Email: Website: Arafar Tours (LLC) PO Box 42365 Tel: 234 0219, Fax: 234 0218 Website: Art Desert Tourism LLC PO Box 44103 Tel: 353 2344, Fax: 353 2346 Email: Website: Atlanta Tourism PO Box 55476 Tel: 268 3100, Fax: 268 3600 Email: Website: Avionics Travels & Holiday PO Box 22625 Tel: 297 9814, Fax: 297 78961 Email: Website: Becker International Tourism (LLC) PO Box 34739 Tel: 295 68623, Fax: 295 1423 Email: Website: Belhasa Global Tourism & Travel (LLC) PO Box 231723 Tel: 263 7575, Fax: 263 7171 Email: Website: Best Dream Travel & Tourism PO Box 13234 Tel: 227 2221, Fax: 227 7857 Email: Big Bus Tours (LLC) PO Box 116250

Tel: 389 1600, Fax: 389 1610 Email: Website: Bin Sebaa Travel and Tourism and Hajj and Umrah PO Box 20151 Tel: 263 9355, Fax: 263 9366 Email: Bon Tours PO Box 181470 Tel: 295 1662, Fax: 295 1664 Email: Website: Bonton Tours and Travels (LLC) PO Box 113652 Tel: 222 8283, Fax: 222 4640 Email: Website: China Globalwide Tourism Co. PO Box 29518 Tel: 224 1288, Fax: 224 3885 Email: Website: Citalia Tours LLC PO Box 251834 Tel: 295 5345, Fax: 295 5705 Email: Website: City Smart Tourism LLC PO Box 40861 Tel: 223 7373, Fax: 294 2240 Email: Website: Cosmos Tours LLC PO Box 92823 Tel: 222 2382, Fax: 222 3183 Email: Website: Cox and Kings Tours (LLC) PO Box 31126 Tel: 357 2625, Fax: 357 2566 Email: Website: Danat Al Khaleej Tourism (LLC) PO Box 97022 Tel: 266 6203, Fax: 266 6815 Email: Website: Danat Dubai Cruises Ltd. PO Box 12940 Tel: 351 1117, Fax: 351 1116 Email: Darwish Bin Ahmed & Sons Travel & Tourism PO Box 22504 Tel: 332 9298, Fax: 332 9295 Email: Website: Delta Gulf International Travel and Tourism PO Box 22219 Tel: 222 2243, Fax: 223 0716 Email: Desert Dreams Tourism (LLC) PO Box 62290 Tel: 298 0373, Fax: 298 0374 Email: Website: Desert Adventures Tourism (LLC) PO Box 25488 Tel: 450 4450, Fax: 450 4451 Email: Website: Desert Breeze Tourism PO Box 186556 Tel: 294 2255, Fax: 294 2266 Email: Website: Desert Dunes Tourism (LLC) PO Box 232785 Tel: 235 9902, Fax: 235 9903 Email: Website: Desert Knight Tourism (LLC) PO Box 20105 Tel: 258 6258, Fax: 258 7870 Email: Website:

Tourism Manual 2013

the yellow boats


sightseeing tours

the yellow boats

There’s simply no better way to explore Dubai’s headline-grabbing skyline developments than by being out on the water. We take you on a guided tour of sights that simply can’t be viewed by road. The Yellow Boats give you front-row seats to some truly stunning vistas. You can choose from a range of exhilarating tours. Each tour allows you to get up close and personal to the magnificent sights around the Arabian Gulf.

To book: Call (+971) 800 8044 or email


Dubai Al Serkal Bldg II, Suite 602 T 00971 4 2942290 F 00971 4 2942291 United Arab Emirates

Abu Dhabi Al Bawardi Bldg II, Suite 1502 T 00971 2 6799914 F 00971 2 6799913 United Arab Emirates

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Desert Ranges Travel & Tourism PO Box 33501 Tel: 357 2200, Fax: 257 2020

Fairyland Tourism PO Box 52904 Tel: 396 8886, Fax: 396 8883 Email: Website:

Gulf Wings Travel Agency PO Box 1247 Tel: 266 4623, Fax: 266 0746 Email: Website:

Lama Desert Tourism LLC PO Box 20808 Tel: 334 4330, Fax: 334 4232 Email: Website:

Four Corners Events Tourism LLC PO Box 119961 Tel: 357 5747, Fax: 357 4295 Email: Website:

Gullivers Travel Associates PO Box 28352 Tel: 366 4020, Fax: 366 4030 Email: Website:

Makkah Tourism LLC PO Box 299989 Tel: 357 8861, Fax: 357 8863 Email: Website:

Dream Adventure Tourism PO Box 115810 Tel: 295 4313, Fax: 295 4314

Four Star Travels & Tourism LLC PO Box 114971 Tel: 273 6607, Fax: 273 6605 Email: Website:

Halley’s Comet Travel & Tourism PO Box 49889 Tel: 268 5552, Fax: 268 5552 Email: Website:

Meeting Point Tourism PO Box 51783 Tel: 447 3101, Fax: 447 3104 Email: Website:

Dream Days Tourism LLC PO Box 171519 Tel: 432 9393, Fax: 439 9390 Email: Website:

Front Line Tourism LLC PO Box 122530 Tel: 335 7882, Fax: 335 7883 Email: Website:

Haryard Tours LLC PO Box 31181 Tel: 334 7958, Fax: 334 8058 Email: Website:

Mercury Tourism PO Box 63583 Tel: 224 6887 Email: Website:

Dubai for Destination Tourism (LLC) PO Box 117169 Tel: 258 3803, Fax: 258 3804 Email: Website:

Fun Dune Tours LLC PO Box 33501 Tel: 357 2200, Fax: 357 2020 Email: Website:

Highway Tours LLC PO Box 31181 Tel: 334 7958, Fax: 34 8058 Email: Website:

Mida Tours and Travels and Cargo PO Box 15950 Tel: 224 2255, Fax: 222 5900 Email:

Dubai Leisure Holidays (LLC) PO Box 7687 Tel: 346 7878, Fax: 346 7755 Email: Website:

Fun Tours LLC PO Box 114242 Tel: 283 0889, Fax: 283 0890 Email: Website:

High Way Travel & Tourism LLC PO Box 3889 Tel: 222 2031, Fax: 222 4653 Email: Website:

Dubai Link PO Box 450078 Tel: 448 8111, Fax: 450 8899 Email: Website:

Galaxia Tours LLC PO Box 36591 Tel: 265 6956, Fax: 265 6958 Email: Website:

HIT Travel LLC PO Box 183461 Tel: 273 0531, Fax: 273 0532 Email:

Dubai Tourism & Travel Services Co. (LLC) PO Box 72240 Tel: 336 7727, Fax: 336 5661 Email: Website:

Golden Travel & Tourism LLC PO Box 50887 Tel: 343 4599, Fax: 286 9420 Email: Website:

East and West Travels and Tourism PO Box 2724 Tel: 273 0000, Fax: 273 8883 Email:

Golden Gate Tourism and Cargo LLC PO Box 14794 Tel: 321 3393, Fax: 321 3938 Email: Website: www,

Desert Sand Tourism & Cargo LLC PO Box 182995 Tel: 268 5660, Fax: 268 5661 Email: Website: Dirham Tours LLC PO Box 97340 Tel: 358 9901, Fax: 358 9904

East Avenue Travels & Tourism PO Box 184078 Tel: 268 9981, Fax: 268 9930 Email: Website: East Sands Tourism LLC PO Box 252384 Tel: 453 4829, Fax: 453 4853 Email: Website: Eclipse Tourism LLC PO Box 128882 Tel: 453 4375, Fax: 453 4376 Email: Website: Elisa Travels PO Box 11266 Tel: 295 5666, Fax: 295 5554 Email: Website:

Golden Ocean Travels LLC PO Box 183196 Tel: 228 7228, Fax: 228 7227 Email: Golden Phoenix Tourism PO Box 34407 Tel: 273 2338, Fax: 273 2383 Email: Website: Golden Tourist for Travel and Tourism PO Box 16347 Tel: 262 3355, Fax: 262 6181 Email: Website: Green Giant Tourism LLC PO Box 43796 Tel: 272 6187, Fax: 272 4294

Hormuz 1 Tourism LLC PO Box 183919 Tel: 228 0668, Fax: 228 0662 Email: Website: Hunter International Tourism LLC PO Box 184437 Tel: 228 2568, Fax: 221 2771 Email: Website: IBEX Tours and Travel LLC PO Box 117868 Tel: 346 3111, Fax: 346 3030 Email: Website: Ideal Adventures Tours and Safaries LLC PO Box 99502 Tel: 266 8515, Fax: 266 8068 Email: Website: Incentive Productions/NET Group PO Box 50777 Tel: 266 6655, Fax: 266 8662 Email: Website:

Mirage Adventures Tourism and Cargo PO Box 116307 Tel: 397 7991, Fax: 397 7989 Email: Website: Mohebi Aviation LLC PO Box 267 Tel: 353 4444, Fax: 353 3393 Email: Website: Naresco Travel and Tourism PO Box 33783 Tel: 396 8888, Fax: 396 9888 Email: Net Tours & Travels LLC PO Box 50777 Tel: 602 8888, Fax: 602 8899 Email: Website: Ninawa Tours PO Box 64063 Tel: 265 8889, Fax: 295 2992 Email: Website: North Tours LLC PO Box 33501 Tel: 357 2200, Fax: 357 2020 Email: Website: Oasis Palm Tourism LLC PO Box 181258 Tel: 262 8889, Fax: 262 2771 Email: Website:

Independent Company LLC PO Box 31426 Tel: 353 5134, Fax: 353 5284 Email:

One World Travel & Tourism PO Box 120002 Tel: 220 9393, Fax: 220 9191 Email: Website:

Emirates Desert Tourism PO Box 171369 Tel: 295 3408, Fax: 294 4166 Email: Website:

Gulf & World Tours & Travel LLC PO Box 5527 Tel: 2830 1001, Fax: 283 1007 Email:

Instant Travels & Tourism PO Box 450212 Tel: 359 101, Fax: 359 7102 Email: Website: www.instanttnt.com0

Orient Tours LLC PO Box 61790 Tel: 282 8238, Fax: 282 8154 Email: Website:

Emirates Oasis Tourism PO Box 89745 Tel: 268 0041, Fax: 268 0076 Email: Website:

Gulf Circle Tours LLC PO Box 32062 Tel: 355 5662, Fax: 359 0006 Email: Website:

International Travel Services ITS LLC PO Box 7283 Tel: 335 1135, Fax: 335 1150 Email: Website:

Orient Travel Service PO Box 13808 Tel: 343 3332, Fax: 343 3357 Email: Website:

Emirates Travel Agency PO Box 10631 Tel: 285 3333, Fax: 285 5520 Email: Website:

Gulf Dunes PO Box 6655 Tel: 271 4506, Fax: 271 4633 Email: Website:

Jaas Tourism LLC PO Box 119389 Tel: 223 7311, Fax: 223 7355 Email: Website:

Orient Voyage Tourism LLC PO Box 91451 Tel: 269 7775, Fax: 269 7755 Email: Website:

Extreme Adventure Tourism LLC PO Box 97325 Tel: 234 0812, Fax: 234 0813 Email: Website:

Gulf Sun Travel and Tourism PO Box 3345 Tel: 337 6462, Fax: 330 3365 Email: Website:

Kanoo Travel Agency PO Box 290 Tel: 393 4000, Fax: 393 1545 Email: Website:

F.S.N Travel and Tour PO Box 123556 Tel: 358 3840, Fax: 358 3850 Email: Website:

Gulf Ventures LLC PO Box 1515 Tel: 404 5880, Fax: 404 5877 Email: Website:

Khasab Tours PO Box 34110 Tel: 266 9950, Fax: 268 6857 Email: Website:

Tourism Manual 2013

Orion Tourism LLC PO Box 111945 Tel: 258 9611, Fax: 258 5054 Email: Website: Paramount Tours & Travel LLC PO Box 120262 Tel: 335 4439, Fax: 335 4490 Website:


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Phoenix Tours LLC PO Box 96120 Tel: 294 2755, Fax: 294 2757 Email: Website: Planet Travels and Tours PO Box 55645 Tel: 282 2199, Fax: 282 6867 Email: Website: Professional Tourism PO Box 36899 Tel: 286 8759, Fax: 286 8754 Email: Website: Quality Tours LLC PO Box 21418 Tel: 297 4000, Fax: 297 3339 Email: Website: Quantum Tourism LLC PO Box 115003 Tel: 359 5642, Fax: 359 5643 Email: Website: Rasan Tourism LLC PO Box 77423 Tel: 386 1009, Fax: 386 1070 Email: Remal Al Emarat Travel & Tourism LLC PO Box 56260 Tel: 271 5406, Fax: 271 5065 Email: Website: Rida International Tourism LLC PO Box 36731 Tel: 294 4511, Fax: 294 4611 Email: Website: Royal Arabian Tours LLC PO Box 117689 Tel: 299 9339, Fax: 286 5666 Email: Website:

Tel: 295 5945, Fax: 295 5946 Email: Website: Seawings LLC PO Box 262160 Tel: 883 2999, Fax: 881 4558 Email: Website: Shaheen Travel LLC PO Box 184634 Tel: 386 7662, Fax: 386 7668 Email: Website: Sharaf Tours PO Box 21593 Tel: 397 6161, Fax: 397 1276 Email: Website: Shehab Travel & Tourism LLC PO Box 20250 Tel: 258 5400, Fax: 258 5477 Email: Website: Sight See Tourism PO Box 120957 Tel: 396 0034, Fax: 351 0744 Email: Website: SNTTA Emir Tours PO Box 8845 Tel: 286 5758, Fax: 286 5859 Email: Website: South Tours & Tourism LLC PO Box 113096 Tel: 295 6452, Fax: 295 6453 Email: Website: Stalco Travel & Tourism Agency LLC PO Box 464 Tel: 393 5666, Fax: 393 8810 Email: Website:

The Royal Vision Tourism PO Box 33356 Tel: 295 5536, Fax: 295 8081 Website: The Travel Market PO Box 14480 Tel: 266 4455, Fax: 268 2111 Email: Website: The Vision Tourism PO Box 55567 Tel: 294 2290, Fax: 294 2291 Email: Website: Time Travel PO Box 52120 Tel: 336 0560, Fax: 336 5782 Email: Website: Trans Arabian Sea Air Travels PO Box 2403 Tel: 335 0777, Fax: 335 0577 Email: Website: Travco LLC PO Box 26896 Tel: 336 6643, Fax: 337 5681 Email: Website: Travelex Travels & Tours LLC PO Box 112514 Tel: 353 9350, Fax: 353 9360 Email: Website: Trident Travel LLC PO Box 30229 Tel: 351 4343, Fax: 355 2594 Email: Website: Universal Holidats LLC – Dubai Branch PO Box 124781 Tel: 272 7770, Fax: 242 7399 Email: Website:

Star World Tours LLC PO Box 124455 Tel: 346 4865, Fax: 346 4869 Email: Website:

Universal Travel & Tourism Co LLC PO Box 333707 Tel: 344 4311, Fax: 344 4774 Email: Website:

Sun & Sand Tourism & Travel (LLC) PO Box 89374 Tel: 294 7461, Fax: 294 7462 Email:

Uranus Travel & Tours LLC PO Box 8611 Tel: 335 5559, Fax: 335 5569 Email: Website:

Royal Park Tourism Services LLC PO Box 26475 Tel: 262 6282, Fax: 262 1216 Email: Website:

Sun East Tourism & Travel LLC PO Box 41744 Tel: 222 2883, Fax: 224 6050 Email: Website:

Vega Tours LLC PO Box 182801 Tel: 273 5999, Fax: 273 5987 Email: Website:

Royal Wings Tourism LLC PO Box 94871 Tel: 295 9919, Fax: 295 9049 Email: Website:

Sun Flower Tours LLC PO Box 29488 Tel: 334 5554, Fax: 335 6324 Email: Website:

Saadi Travel & Tourism LLC PO Box 124711 Tel: 286 5955, Fax: 286 5995 Email: Website:

Sun Shine Tourism PO Box 82229 Tel: 266 4463, Fax: 266 4299

Royal Gulf Tourism & Cargo LLC PO Box 25813 Tel: 269 9801, Fax: 254 5080 Email: Website: Royal Palm Holidays PO Box 49177 Tel: 345 8855, Fax: 345 8845 Email: Website:

Sachinam Overseas Tourism LLC PO Box 252123 Tel: 353 3949, Fax: 353 0774 Website: SandSet Tours & Travel PO Box 1606 Tel: 228 1900, Fax: 228 1901 Email: Website: Satt Tourism and Travel PO Box 33600 Tel: 265 9337, Fax: 265 3758 Email: Website: Seat Holidays Dubai LLC PO Box 117168


SunCity Tourism LLC PO Box 116324 Tel: 357 1122, Fax: 357 1133 Email: Website: Taban Tourism LLC PO Box 182995 Tel: 268 5660, Fax: 268 5661 Email: Website:

Via Dubai Travels LLC PO Box 28025 Tel: 336 0088, Fax: 336 0086 Email: Website:

CAR RENTALS +971 4 Advantage Car Rental PO Box 25 Tel: 880 4000, Fax: 880 3535 Email: Website: Al Falah Car Rental (LLC) PO Box 115859 Tel: 396 1664, Fax: 396 1688 Email: Al Falasi Car Rental PO Box 29853 Tel: 396 6552, Fax: 396 4718 Email: Website: Al Faris Rent A Car PO Box 52880 Tel: 396 6552, Fax: 396 4718 Email: Al Ghazal Car Rental PO Box 32283 Tel: 345 4450, Fax: 345 5665 Email: Website: Al Hilal Car Rental (LLC) PO Box 88195 Tel: 295 9625, Fax: 295 9624 Email: Al Maher Rent A Car PO Box 27260 Tel: 222 2280, Fax: 222 3353 Email: Al Naham Rent A Car PO Box 377412 Tel: 271 0010, Fax: 271 1557 Email: Al Naseem Rent A Car PO Box 20783 Tel: 272 2598, Fax: 272 8240 Email: Website: Al Seyada Car Rental PO Box 123378 Tel: 337 2205, Fax: 396 9350 Email: Al Wakeel Car Rental PO Box 31132 Tel: 295 2336, Fax: 295 4233 Email: Al Weam Rent A Car (LLC) PO Box 83876 Tel: 258 0348, Fax: 258 0349 Email: Alamo Car Rental PO Box 34190 Tel: 335 5447, Fax: 335 5041 Email: Website: Alska Car Rental PO Box 28682 Tel: 335 3373, Fax: 335 3375 Email:

Vienna Tourism LLC PO Box 95417 Tel: 268 8894, Fax: 266 9974 Email: Website:

Arab Link LLC PO Box 29466 Tel: 268 9555, Fax: 268 9559 Email: Website:

White Sands Exotic Holidays LLC PO Box 22072 Tel: 282 6400, Fax: 282 6500 Email: Website:

Auto Assist Rent A Car PO Box 50950 Tel: 337 7877, Fax: 335 5445 Email: Website:

Wings Tours Gulf LLC PO Box 15190 Tel: 297 0334, Fax: 297 0225 Website:

Autobahn Car Rental PO Box 15878 Tel: 350 6661. Fax: 340 6979 Email: Website:

Team Travel & Tours LLC PO Box 7487 Tel: 353 3000, Fax: 353 3755 Email: Website:

Yahoo Tours LLC PO Box 111306 Tel: 297 3545, Fax: 269 9905 Email: Website:

The East Zone Tourism LLC PO Box 14758 Tel: 269 9858, Fax: 269 99854 Email: Website:

Yasi Tours LLC PO Box 185260 Tel: 297 3333, Fax: 297 8999 Email: Website:

Avis UAE Rent A Car PO Box 6891 Tel: 295 7121, Fax: 2956807 Email: Website: Badri Car Rental (LLC) PO Box 40671 Tel: 222 4495, Fax: 222 4468 Email:

Tourism Manual 2013

Make the most of your time

Pro Drive If you value your time, you’ll appreciate the stress free solution of ProDrive. Rather than worrying about traffic or getting lost, sit back and relax while a professional chauffeur gets you to your destination on time. Be it business or pleasure, ProDrive is the most effective way to arrive in comfort.

For reservations please call: Abu Dhabi: 800 3130 Dubai & Northern Emirates: 800 3031

Let ProDrive look after your traveling needs with the following range of services: • • • •

One-off transfers Airport transfers Inter-city transfers Full day city tours

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Bravo Luxury Car Rentals PO Box 22675 Tel: 341 9777, Fax: 340 9222 Email: Website: Budget Rent A Car PO Box 8323 Tel: 295 6667, Fax: 295 0099 Email: Website: Bruner Car Rental & Bus Passenger Transport PO Box 60614 Tel: 287 1108, Fax: 287 1109 Email:

Email: Website: www,

Tel: 271 4005, Fax: 271 9115 Email:

Ghusia Rent A Car PO Box 212459 Tel: 340 0596, Fax: 341 1267 Email:

Thrifty Car Rental PO Box 2622 Tel: 347 9001, Fax: 341 2921 Email: Website:

Golden Car Rent A Car PO Box 51836 Tel: 396 4677, Fax: 396 9388 Email: Habib Abdulla Rent A Car PO Box 56119 Tel: 271 7313, Fax: 272 4144 Email:

Car Fare Bus Rental (LLC) Tel: 26833 Tel: 297 1108, Fax: 297 3830 Email: Website:

Hertz Rent A Car PO Box 38600 Tel: 282 4422, Fax: 206 0216 Email: Website:

Carlo Rent A Car PO Box 40779 Tel: 272 1005, Fax: 271 6598 Email:

Idrive Rent A Car (LLC) PO Box 74381 Tel: 321 0777, Fax: 338 7606 Email: Website:

Diamondlease Rent A Car PO Box 32689 Tel: 343 4330, Fax: 321 5160 Email: Website: Discount Rent A Car (LLC) PO Box 97647 Tel: 338 9060, Fax: 338 9020 Email: Website: Dollar Rent A Car PO Box 2622 Tel: 336 5065, Fax: 336 5040 Email: Website: Dubai Rent A Car (Europcar) PO Box 2533 Tel: 339 4433, Fax: 339 4403 Email: Website: Dubai VIP Limousine PO Box 29767 Tel: 295 9898, Fax: 294 4224 Email: East Coast Rent A Car PO Box 24632 Tel: 234 4462, Fax: 251 2697 Email: Website: Elite Rent A Car PO Box 15609 Tel: 268 8877, Fax: 266 5501 Email: Website: Europ Rent A Car (Emirates Taxi) PO Box 2533 Tel: 339 4455, Fax: 339 4405 Email: Website: EuroStar Rent A Car PO Box 7065 Tel: 266 1117, Fax: 266 5561 Email: Website: Fast Rent A Car PO Box 32011 Tel: 338 7171, Fax: 338 8771 Email: Website: Fast Rent A Car (Airport Branch) PO Box 32011 Tel: 224 5040, Fax: 224 4282 Email: .com Website: Gargash Rent A Car PO Box 13834 Tel: 340 5155, Fax: 340 5255 Email: Website: German Rent A Car PO Box 119986 Tel: 298 0605, Fax: 298 0609

Tourism Manual 2013

Julia Rent A Car PO Box 33204 Tel: 396 9277, Fax: 396 7857 Email: Jumeirah Rent A Car PO Box 2538 Tel: 337 3000, Fax: 336 5371 Email: Website: Manchester Rent A Car PO Box 52880 Tel: 271 2338, Fax: 272 3591 Parklane Limousines (LLC) PO Box 48872 Tel: 347 1779, Fax: 341 1619 Email: Website: Patriot Rent A Car PO Box 15009 Tel: 224 4244, Fax: 295 5386 Email: Website: R.P.M Rent A Car PO Box 22759 Tel: 265 8658, Fax: 265 8666 Email: Regency Rent A Car PO Box 19583 Tel: 271 1955, Fax: 271 1191 Email: Saba Rent A Car PO Box 2327 Tel: 272 3567, 272 4693 Email: Safari Al Emarat Rent A Car PO Box 33600 Tel: 265 3223, Fax: 265 3578 Email: Website: Sana Rent A Car PO Box 10127 Tel: 295 1515, Fax: 295 0587 Email: Website: Sanam Rent A Car (LLC) (National Car Rental) PO Box 21971 Tel: 283 2020, Fax: 282 1684 Email: Website:

Top Gear Rent A Car PO Box 9229 Tel: 331 3338, Fax: 331 8810 Email: Turbo Rent A Car PO Box 7877 Tel: 294 0777, Fax: 295 4290 Email: Website: Union Rent A Car PO Box 103633 Tel: 396 6665, Fax: 396 6565 Email: United Car Rentals PO Box 8138 Tel: 285 7777, Fax: 286 1000 Email: Website:

AIRLINES IN DUBAI +971 4 Aeroflot Russian Airlines PO Box 1020 Tel: 22 2245, Fax: 222 7771 Email: Website:

Tel: 239 9921, Fax: 239 9931 Email: Website: Bangladesh Biman Airlines PO Box 1515 Tel: 222 0942, Fax: 227 8451 Email: Website: British Airways PO Box 1989 Tel: 307 5555, Fax: 307 5792 Website: Cargolux Airlines International PO Box 5977 Tel: 282 2071, Fax: 282 2442 Email: Website: Cathay Pacific Airways PO Box 4868 Tel: 204 2888, Fax: 295 0708 Email: Website: Cyprus Airways PO Box 1520 Tel: 221 5325, Fax: 227 6639 Email: Website: Czech Airlines PO Box 1810 Tel: 294 5666, Fax: 295 7555 Email: Website:

Aerosvit Ukrainian Airlines PO Box 42047 Tel: 454 1261, Fax: 295 6259 Email: Website:

Daallo Airlines PO Box 293515 Tel: 2994485, Fax: 299 4486 Email: Website:

Air Algerie PO Box 15582 Tel: 295 2295, Fax: 295 8444 Email: Website:

Delta Airlines PO Box 21593 Tel: 397 0118, Fax: 397 6245 Email: Website:

Air Arabia PO Box 132 Tel: 294 4600, Fax: 06- 508 8888 Email: Website:

Egypt Air PO Box 12919 Tel: 283 2273, Fax: 283 2274 Email: Website:

Air Canada PO Box 1200 Tel: 294 5645, Fax: 294 8889 Email: Website:

Emirates Airline PO Box 686 Tel: 214 4444, Fax: 286 4066 Website:

Air France PO Box 32919 Tel: 602 5400, Fax: 602 5476 Email: Website: Air India PO Box 1701 Tel: 227 6787, 228 1883 Email: Website: Alitialia PO Box 6594 Tel: 216 2812, Fax: 224 4701 Email: Website: American Airlines PO Box 1515 Tel: 316 6116, Fax: 316 6117 Email: Website: Ariana Afghan Airlines PO Box 11266 Tel: 295 5444, Fax: 295 5554 Email: Website:

Sixt Rent A Car PO Box 37817 Tel: 347 9777, 347 9100 Email: Website:

Austrian Airlines PO Box 1200 Tel: 211 2538, Fax: 294 9492 Email: Website:

Super Price Rent A Car LLC PO Box 119258 Tel: 220 4466, Fax: 220 5566 Email: Website:

Azerbaijan Airlines PO Box 64095 Tel: 295 6860, Fax: 295 6676 Email: Website:

Super Star Rent A Car PO Box 7565

Bahrain Air PO Box 47086

Ethiopian Airlines Cargo PO Box 7140 Tel: 282 2880, Fax: 282 2655 Email: Website: Etihad Airlines PO Box 72522 Tel: 343 4443, Fax: 343 4447 Email: Website: Eva Air PO Box 52156 Tel: 393 4555, Fax: 393 1796 Email: Website: Finnair PO Box 21593 Tel: 397 8434, Fax: 357 0713 Email: Website: Fly Dubai PO Box 353 Tel: 301 0800 Email: Website: Gulf Air PO Box 4410 Tel: 271 3222, Fax: 271 9846 Email: Website: Iran Air PO Box 4389 Tel: 222 8494, Fax: 222 9533 Email: Website: Jazeera Airways PO Box 99948 Tel: 224 4464, Fax: 224 4722 Email: Website:


tOurisM WELCOME dirECtOry

Jet Airways PO Box 1515 Tel: 316 6789, Fax: 316 6779 Email: Website: Kenyan Airways PO Box 24713 Tel: 229 2000, Fax: 224 8893 Email: Website: Kish Air PO Box 80271 Tel: 272 0006, Fax: 272 0036 Email: Website: Korean Airlines PO Box 122883 Tel: 337 7003, Fax: 337 7992 Email: Website: Kuwait Airways PO Box 1984 Tel: 228 5896, Fax: 227 5120 Email: Website: Lufthansa German Airlines PO Box 9543 Tel: 373 9100, Fax: 373 9155 Email: Website: Middle East Airlines PO Box 1515 Tel: 223 9107, Fax: 223 7280 Email: Website: Mihin Lanka Air PO Box 24822 Tel: 325 2225, Fax: 325 2225 Email: Website: Oman Air PO Box 24713 Tel: 351 8080, Fax: 351 1965 Email: Website: Pakistan International Airlines (PIA) PO Box 772 Tel: 223 4888, Fax: 223 2070 Email: Website: Planet Toura (Uzbekistan Airlines Agent) PO Box 55645 Tel: 282 2199, Fax: 282 7089 Email: Website: Qantas Airways PO Box 1515 Tel: 316 6652, Fax: 321 1064 Email: Website: Qatar Airways PO Box 32433 Tel: 224 5483, Fax: 224 4910 Email: Website: Royal Air Maroc PO Box 25755 Tel: 286 9499, Fax: 286 9438 Email: Website: Royal Brunei Airlines PO Box 5843 Tel: 334 4686, Fax: 334 4585 Email: Website: Royal Jordanian PO Box 4534 Tel: 294 4288, Fax: 294 4199 Email: Website:

Tel: 221 4000, Fax: 229 7111 Email: Website:

Tel: 508 7100, Fax: 355 1547 Email: Website:

Shaheen Air International PO Box 20968 Tel: 295 7373, Fax: 295 9554 Email: Website:

Azerbaijan, Consulate General of the United Republic of Tanzania PO Box 186160 Tel: 2355 232, Fax: 235 5234 Email:

Singapore Airlines PO Box 3358 Tel: 3166898, Fax: 316 6894 Email: Website:

Bangladesh, Consulate General of The People’s Republic of PO Box 4336 Tel: 272 7967, Fax: 272 7967 Email: Website:

South Africa Airways PO Box 21593 Tel: 397 0766, Fax: 397 0549 Email: Website: Sri Lankan Airlines PO Box 12889 Tel: 295 2855, Fax: 295 5245 Email: Website: Sudan Airways PO Box 103783 Tel: 235 9940, Fax: 235 8251 Email: Website: Syrian Arab Airlines PO Box 1810 Tel: 250 1175, Fax: 295 7555 Email: Website: Tarom Airlines PO Box 1020 Tel: 221 1176, Fax: 221 7525 Email: Website: Thai Airways PO Box 181452 Tel: 268 1701, Fax: 297 2098 Email: Website: Tunis Air PO Box 1020 Tel: 223 7776, Fax: 227 5863 Email: Website: Turkish Airlines PO Box 1200 Tel: 211 2528, Fax: 294 5849 Email: Website:

Burundi, Consulate General of the Republic of Tel: 392 9410, Fax: 354 2995 Email: Canada, Consulate General of PO Box 52472 Tel: 314 5555, Fax: 314 5556 Email: Website: Chad, Consulate General of the Republic of PO Box 95002 Tel: 273 8470, Fax: 273 8392 Email: China, Consulate General of The People’s Republic of PO Box 9348 Tel: 394 4733, Fax: 395 2209 Email: Website: Comoros, Consulate General of The Union of PO Box 42221 Tel: 229 9044, Fax: 229 9044 Email: Denmark, Consulate General of the Kingdom of Demark PO Box 2988 Tel: 348 0877, Fax: 348 0899 Email: Website:

US Airlines PO Box 7647 Tel: 360 8072, Fax: 374 6498 Email: Website:

Djibouti, Consulate General of the Republic of PO Box 115377 Tel: 268 1134, Fax: 266 3456 Email:

Virgin Atlantic PO Box 114442 Tel: 406 0600, Fax: 406 0635 Email: Website:

Eritrea, Consulate General of The State of PO Box 42411 Tel: 239 9933, Fax: 252 6011 Email:

Yemen Airways PO Box 4951 Tel: 295 8883, Fax: 295 8877 Email: Website:

Ethiopia, Consulate General of The Federal Democratic Republic of PO Box 115353 Tel: 269 9111, Fax: 269 9116 Email:

CONSULATES IN DUBAI +971 4 Afghanistan, Consulate General of The Islamic Republic of PO Box 127744 Tel: 398 8229, Fax: 398 8441 Email: Website: Algeria, Consulate General of the Democratic and Popular Republic of PO Box 122241, Tel: 344 4337, Fax: 322 7164 Email: Website:

Royal Nepal Airlines PO Box 13174 Tel: 295 9309, Fax: 295 9391 Email: Website:

Angola, Consulate General of The Republic of PO Box 115006 Tel: 344 7541, Fax: 344 7549 Email: Website:

Saudi Arabia Airlines PO Box 1810

Australia, Consulate Generalo of PO Box 124400


Bulgaria, Consulate General of the Republic of PO Box 72535 Tel: 344 2419, Fax: 444 2341 Email: Website:

Egypt, Consulate General of The Arab Republic of PO Box 2575 Tel: 397 1122, Fax: 397 1033 Email: France, Consulate General of The Republic of PO Box 3314 Tel: 408 4900, Fax: 408 8904 Email: Website:

India, Consulate General of India PO Box 737 Tel: 397 1333, Fax: 3970453 Email: Website: Indonesia Consulate PO Box 73759 Tel: 398 5666, Fax: 398 0804 Email: Iran, Consulate General of the Islamic Republic of PO Box 2832 Tel: 344 4717, Fax: 322 4796 Email: Website: Iraq, Consulate General of the Republic of PO Box 14180 Tel: 358 4700, Fax: 354 7696 Email: Italy, Consulate General of PO Box 9250 Tel: 331 4167, Fax: 331 7469 Email: Website: Japan, Consulate General of PO Box 9336 Tel: 331 9191, Fax: 331 9292 Email: Website: Jordan, Consulate General of The Hashemite Kingdom of PO Box 2787 Tel: 397 2331, Fax: 397 1675 Email: Kazakhstan, Consulate General of The Republic of PO Box 14180 Tel: 223 2462, Fax: 224 2482 Email: Website: Kenya, Consulate General of The Republic of PO Box 214933 Tel: 342 8111, Fax: 342 8181 Email: Kyrgyzstan, Consulate General of The Republic of PO Box 33789 Tel: 236 4453 Email: Website: Malta, Consulate General of The Republic of PO Box 73664 Tel: 331 1015, Fax: 332 4368 Email: Korea, Consulate General of The Republic of PO Box 65 Tel: 309 4444, Fax: 309 4301 Email: Kuwait, Consulate General of The State of PO Box 806 Tel: 397 8000, Fax: 397 8081 Email: Lebanon, Consulate General of PO Box 7800 Tel: 3977450, Fax: 397 7431 Email: Website: Libya, Consulate General of The Great Socialist People’s Libyan Arab Jamahiriya PO Box 33577 Tel: 297 3972, Fax: 397 0092

Germany, Consulate General of The Federal Republic of PO Box 2247 Tel: 397 2333, Fax: 397 2225 Email: Website:

Malaysia, Consulate General of PO Box 4598 Tel: 398 5843, Fax: 398 5809 Email: Website:

Ghana, Consulate General of the Republic of Tel: 398 2012, Fax: 398 2017 Email:

Mexico, Consulate General of PO Box 212717 Tel: 394 5510, Fax: 394 4548 Email: Website:

Tourism Manual 2013



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tOurisM WELCOME dirECtOry

Morocco, Consulate of the Kingdom of PO Box 346516 Tel: 349 6377, Fax: 349 6388 Email: Mozambique, Consulate General of the Republic of PO Box 34767 Tel: 3988305, Fax: 398 8370 Email: Netherlands, Consulate General of The Kingdom of The PO Box 7726 Tel: 440 7600, Fax: 440 7640 Email: Website: New Zealand, Consulate General of PO Box 23156 Tel: 331 7500, Fax: 331 7501 Email: Website: (Norway), Royal Norwegian Consulate PO Box 8812 Tel: 382 3880, Fax: 395 1133 Email: Website: Niger, Consulate General of The Republic of PO Box 34464 Tel: 266 4642, Fax: 266 4645 Email: Oman, Commercial Office of The Sultanate of PO Box 1898 Tel: 397 1000, Fax: 397 7688 Email: Pakistan, Consulate General of The Islamic Republic of PO Box 340 Tel: 397 1801, Fax: 397 1975 Email: Website: Palestine, Consulate General of the State of PO Box 121144 Tel: 397 2020, Fax: 397 0070 Email: Panama, Consulate General of PO Box 2121 Tel: 337 2538, Fax: 337 2539 Email: Peru, Consulate General of PO Box 213243 Tel: 422 7550, Fax: 447 2030 Email: Website: Philippines, Consulate General of The Republic of PO Box 94778 Tel: 220 7100, Fax: 220 1800 Email: Website: Qatar, Consulate General of the State of PO Box 1877 Tel: 396 0444, Fax: 396 6681 Email: Romania, Consulate General of PO Box 333765 Tel: 349 2971, Fax: 3492979 Email: (Russia) Consulate General of the Russian Federation PO Box 39229 Tel: 328 5347, Fax: 328 5615 Email: (Saudi Arabia) Royal Consulate General of PO Box 1877 Tel: 397 9777, Fax: 397 9614 Email: Singapore, Consulate General of The Republic of PO Box 214661 Tel: 321 9498, Fax: 321 9497 Email: Website: Somalia, Consulate General of Federal Republic of PO Box 63993


Tel: 272 2559, Fax: 271 1203 Email: South Africa, Consulate General of The Republic of PO Box 34800 Tel: 397 5222, Fax: 397 9602 Email: Website: Sri Lanka, Consulate General of the Democratic Socialist Republic of PO Box 51528 Tel: 398 6535, Fax: 398 4687 Email: Website:

(Taiwan) Commercial Office of The Republic of China PO Box 3059 Tel: 397 7888, Fax: 397 7644 Email: Website: Tajikistan, Consulate General of PO Box 114339 Tel: 394 5814, Fax: 394 5812 Email: (Thailand) Consulate General of the Royal Thai PO Box 51844 Tel: 348 9550, Fax: 348 8568 Email: Website:

Sudan, Consulate of PO Box 19575 Tel: 397 7722, Fax: 397 7786 Email:

Tanzania, Consulate General of the United Republic of PO Box 75457 Tel: 394 0200, Fax: 394 9202 Email: Website:

Switzerland, Consulate General of PO Box 9300 Tel: 329 0999, Fax: 331 3679 Email: Website: (Syria) Consulate General of The Syrian Arab Republic PO Box 7801 Tel: 357 2227, Fax: 357 2080 Email:

Tunasia, Consulate General of The Republic of PO Box 261 7070, Fax: 261 1577 Email: Turkish Consulate General PO Box 9221

Tel: 331 4788, Fax: 331 7317 Email: Website: United Kingdom, Embassy Office PO Box 65 Tel: 309 4444, Fax: 309 4301 Email: Website: United States of America, Consulate General of PO Box 121777 Tel: 309 4000, Fax: 354 7025 Email: Website: Uruguay, Consulate General of The Republic of PO Box 126162 Tel: 329 7369, Fax: 329 7368 Email: Uzbekistan, Consulate General of The Republic of PO Box 53432 Tel: 323 2412, Fax: 323 2413 Email: Yemen, Consulate of the Republic of PO Box 1947 Tel: 397 0131, Fax: 397 2901 Email:

DUBAI EMERGENCY NUMBERS Ambulance and Police Fire Department Electricity and Water Dubai Municipality Emergency Number

999 997 991 + 971 4 223 2323

Tourist Security


Dubai eGovernment (for most Government Department’s e-services and eComplaints) 700040000 Directory Enquiry and Yellow Pages (Etisalat’s yellow pages in English and Arabic) 181

Unified Labour Complaint TELECOMMUNICATIONS Etisalat Du DUBAI HOSPITALS Al Wasl Hospital American Hospital Dubai Hospital Baraha Hospital Rashid Hospital Welcare Hospital

+971 4 313 9900 8001111050 8001122333 +971 4 +971 4 +971 4 +971 4 +971 4 +971 4

219 3000 309 6645 219 5000 271 0000 337 1323 282 9900

CREDIT CARD COMPLAINTS Mastercard International: +971 4 391 4200 Visa International +971 4 331 9690 American Express +800 4931 Diner’s Club +971 4 345 5800

Al Ameen Services from Dubai Police (To report any criminal activity)


Amer Services (Dubai Naturalization and Residency Department Hotline)


DUBAI FLIGHTS Dubai International Airport


Dubai Airport Flight Information: Voice + 971 4 216 6666 Portal +971 224 5777 Emirates +971 214 4444

Dubai Rent Committee (For rent complaints against landlords, including excessive rental charges) Dubai Municipality Public Health Department

+971 4 223 2323

Dubai Consumer Protection (For consumer complaints to the Dubai Economic Department) +971 600 545555 UAE Consumer Protection Department (For consumer complaints to the Dubai Office of the Consumer Protection Department, Ministry of Economy) +971 600 522225

+971 224 5555

WEATHER FORECASTS Dubai Weather Forecast

+971 4 216 2218

TAXIS Arabia Taxis Cars Taxis Dubai Transport Metro Taxis National Taxis

+971 4 285 5111 +971 4 264 2825 +971 4 208 0808 +971 4 267 3222 +971 4 336 6611

Dubai Metro


UAE Central Bank Control and Inspection (For customer complaints against banks) (Toll Free Hotline) 800 665

Tourism Manual 2013

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U n i t e d A ra b

E m i ra t e s






h 2 0 2 2 @ a c c o r. c o m

Definitely Dubai 2013  
Definitely Dubai 2013  

Tourism Manual 2013