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Request For Proposal (RFP) To provide Training and Management Services at Al-Khafji Project For Client 24974

December 2010


Table of Contents Page No. SECTION 1: GENERAL INFORMATION

4

1.1 Purpose of the Request For Proposal

4

1.2 Background

4

1.3 Schedule of Events

5

SECTION 2: RFP REQUIREMENTS

6

2.1 Right to Modify, Rescind, or Revoke RFP

6

2.2 Compliance with RFP Requirements

6

2.3 Binding Effect of Proposal

6

2.4 Signature, Certification of Proposer

6

2.5 Requirements for Submission

6

2.6 Ownership of Proposals

7

2.7 Costs of Participation

7

2.8 Compliance with Applicable Laws, Regulations

7

2.9 Right to Reject

7

SECTION 3: RFP PROCEDURES

8

3.1 Rescission of Proposal

8

3.2 Request for Clarification

8

3.3 Questions by Proposers

8

3.4 Addenda to the RFP

8

3.5 On Campus Visits

8

3.6 Evaluation of Proposals

8

3.7 Proposer Presentations

8

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SECTION 4: PROPOSAL CONTENTS

9

4.1 Objective

9

4.2 Roles and Responsibilities

9

4.3 Technical Environment

11

4.4 Description of the Programs

11

4.5 Deliverables

13

4.6 Resource Requirements and Qualifications

14

4.7 Distribution of Trainees

14

4.8 Performance Standards and Quality Assurance

15

SECTION 5: EVALUATION, SELECTION, AWARD

17

5.1 Discussions with Proposers

17

5.2 Modification of Proposals

17

5.3 Selection of Proposer

17

5.4 Evaluation of Proposals

17

5.5 Criteria for Evaluation

17

5.6 Consideration of Additional Information

18

SECTION 6: GENERAL TERMS AND CONDITIONS

19

6.1 Initial and Renewal Terms

19

6.2 Termination

19

6.3 Dispute Settlement

19

6.4 Requirements for Recordkeeping

19

6.5 Right to Inspect

20

Attachments: Form „A‟ – Proposer‟s Information

21

Form „B‟ – Proposer‟s Capability and Experience

22

Form „C‟ – Organization Chart and Key Personnel

23

Form „D‟ – Proposer‟s Staffing Plan

25

Form „E‟ – List of Equipment and Training Aids Recommended By The Proposer

26

Attachment 1 – Current CLIENT 24974 Course Outlines

27

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SECTION 1: GENERAL INFORMATION 1.1 Purpose of the Request For Proposal [[

The purpose of this Request for Proposals (RFP) is to engage a Proposer to be the training provider for the Client 24974 (herein referred to as “CLIENT 24974”). The CLIENT 24974, by means of this RFP, invites all qualified Proposers to submit Proposals in accordance with the requirements outlined in this RFP. CLIENT 24974 anticipates that, based on its review and evaluation of the Proposals received pursuant to this RFP, it will select a Proposer and execute a contract whereby the Proposer renders Services to CLIENT 24974, in accordance with terms and conditions set forth in the Contract.

1.2 Background About Client 24974 Located in Dammam, in the Eastern province of the Kingdom of Saudi Arabia, CLIENT 24974 was founded to provide unique, independent training solutions to the Petroleum Services Sector, with the flexibility to quickly react and adapt to meet their customers‟ requirements. The Founding Partners of the CLIENT 24974 are the Ministry of Petroleum and Mineral Resources, Technical and Vocational Training Corporation (TVTC), and Saudi Arabian Chevron.

CLIENT 24974’s Statement:

Mission

“Partner with major Petroleum Services Stakeholders to graduate quality Saudi Technical Workforce who will service the needs of the Petroleum Services Companies”

CLIENT 24974’s Statement:

Vision

“We envision ourselves as committed quality training providers that positively impact the growth of Saudization of the technical workforce within the Petroleum Services Sector.”

The use of International Standards of training to develop a future workforce avoids any duplication of efforts by addressing customers‟ common training needs. This directly contributes to the enablement of Saudization within the oil, gas and petroleum sectors, and can be used as a model for replication in other areas of the Kingdom of Saudi Arabia.

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About Al-Khafji Branch Training Centre: [

Al-Khafji city is located in the Southern part of the ex-neutral zone on the far North Eastern tip of the Kingdom of Saudi Arabia facing the Arabian Gulf, 300 Kms North of Dammam City in the Eastern Province, and 130 Kms South of Kuwait City.

The centre is a newly built facility, constructed by TVTC. It is situated approximately 8 Kms south of Al-Khafji city centre on the old Khafji - Dammam highway. This is a rural area with limited availability of facilities. If the project starts in 2011, accommodation will initially be provided for trainees only in the first year, however CLIENT 24974 may provide accommodation on-campus from year 2 onwards for all staff and trainees.

Following the success of the CLIENT 24974 concept and model at the Dammam location, CLIENT 24974 now require proposals from suitable training services providers to operate a new training centre at AlKhafji.

1.3 Schedule of Events [

CLIENT 24974 will make a good faith efforts to follow the timeline below for evaluating, negotiating and issuing an award:

Event

Date December 2010

1.

Release of RFP to training providers by CLIENT 24974

2.

Receive cost proposals from interested training providers no later than

3.

Evaluation of Proposals

March 2011

4.

Shortlist or Selection of Proposer

March 2011

5.

Contract negotiations

April / May 2011

6.

Contract Award

May 2011

7.

Commencement of training

28th February 2011

10th September 2011

Note: These dates are CLIENT 24974â€&#x;s current best estimates, and may change dependent upon the responses received to this RFP.

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SECTION 2: RFP REQUIREMENTS 2.1 Right to Modify, Rescind, or Revoke the RFP CLIENT 24974 reserves the rights to modify, rescind, or revoke this RFP, in whole or in part, at any time prior to the date on which the authorized representative of CLIENT 24974 executes a contract with the selected Proposer.

2.2 Compliance with RFP Requirements By submission of a proposal, a Proposer agrees to be bound by the requirements set forth in this RFP. CLIENT 24974, at its sole discretion, may disqualify a proposal from consideration, if CLIENT 24974 determines a proposal is non-responsive and/or non-compliant, in whole or in part, with the requirements set forth in this RFP.

2.3 Binding Effect of Proposal Each Proposer agrees to and shall be bound by the information and documentation provided with the proposal, including prices quoted for services. Proposals shall be valid for 365 days.

2.4 Signature and Certification of Proposer The proposal must be signed and dated by a representative of the Proposer who is authorized to bind the Proposer to the terms and conditions contained in this RFP and to compliance with the information submitted in the proposal. Each Proposer submitting a proposal certifies to both a) The completeness, veracity, and accuracy of the information provided in the proposal and b) The authority of the individual whose signature appears on the proposal to bind the Proposer to the terms and conditions set forth in this RFP. Proposals submitted without the required signature shall be disqualified.

2.5 Requirements for Submission Each Proposer shall submit one original copy, which must be clearly defined as the ORIGINAL, and Five (5) copies of the proposal for each member of the committee. The original shall be prepared on a word processor and formatted in at least 12-point-font that is clearly readable, in the English language. The copies shall be of good, readable quality. The original and each copy shall be submitted in a two-ring binder, on two hole-punch, A4 size paper. Both the cover and the spine of each binder shall reflect the name of the Proposer. The binder cover shall also reflect the subject matter of the proposal as follows: “RFP for Providing Training and Management Services for CLIENT 24974 at Al-Khafji�

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The original and 5 required copies of the proposal shall be submitted in a sealed box and clearly labelled as follows: Attention:

Response to Request for Proposal Dr Stephen Byrd Synergy International (UK Ltd) Level 22 West Tower Building, Bahrain Financial Harbor King Faisal Highway Manama Kingdom of Bahrain. Tel: +973 1750 2787. Fax: +973 1750 2828 www.synergy-international.net / email: info@synergy-international.net

The proposer should nominate one person from their organization who will be responsible for making and receiving all communications from CLIENT 24974.

2.6 Ownership of Proposals All proposals become the physical property of CLIENT 24974 upon receipt.

2.7 Costs of Participation CLIENT 24974 specifically disclaims responsibility and/or liability for any and all costs, expenses, or claims related to or arising out of the Proposerâ€&#x;s participation in this RFP process, including but not limited to costs incurred as a result of preparing, copying, shipping, traveling, presenting, and/or clarifying the proposal and the information relevant to the proposal.

2.8 Compliance with Applicable Laws and Regulations By submitting a proposal, the Proposer agrees to and shall comply with all applicable laws and regulations of the Kingdom of Saudi Arabia. The Proposer is assumed to be familiar with the legal environment in Saudi Arabia and all rules and regulations hereto.

2.9 Right to Reject This RFP does not commit CLIENT 24974 to select a Proposer or to award a contract to any Proposer. CLIENT 24974 reserves the right to accept or reject, in whole or in part, any proposal it receives pursuant to this RFP.

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SECTION 3: RFP PROCEDURES 3.1 Rescission of Proposal A proposal can be withdrawn from consideration at any time prior to expiration of the deadline for proposals, pursuant to a written request sent to the CLIENT 24974.

3.2 Request for Clarification CLIENT 24974 reserves the right to request clarification of any information contained in a Proposal.

3.3 Questions by Proposers The deadline for questions submitted by Proposers is generally one week before the proposal deadline date. CLIENT 24974 will accept no questions after this date. Questions must be submitted in writing. If CLIENT 24974 determines a question has been sufficiently answered in the RFP, the inquiring Proposer will be referred to the relevant section of the RFP. Questions may be faxed (+973 1750 2828) or emailed to Dr. Steve Byrd, at: info@synergy-international.net

3.4 Addenda to the RFP Each Proposer will be provided with copies of approved addenda, including any amendments to the RFP. If, and as necessarily determined by CLIENT 24974, Proposers will in turn be allowed time to revise or supply additional information in response to such addenda.

3.5 On Campus Visits CLIENT 24974 encourages and supports campus visits by prospective qualifying Proposers during Proposal development.

3.6 Evaluation of Proposals CLIENT 24974 will review Proposals in accordance with the procedure and criteria set forth in this RFP. Proposals that are (1) incomplete, (2) not properly certified and signed, (3) not in the required format, or (4) otherwise non-compliant, in whole or in part, with any of the requirements set forth in this RFP may be disqualified by CLIENT 24974.

3.7 Proposer Presentations Proposers may be invited to present their program/service to the CLIENT 24974. The CLIENT 24974 will establish the format, time, date and location for presentations.

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SECTION 4: PROPOSAL CONTENTS 4.1 Objective CLIENT 24974â€&#x;s objective is to identify and select a professional organization which is highly experienced in this field, to deliver world-class training which is responsive and flexible to the needs of industry and of the highest quality. This polytechnic, situated at Al-Khafji city, will offer training for an intake of up to 800 full-time trainees per year. Specialties of the institute are going to be in the Petroleum Services industries and related fields.

4.2 Roles and Responsibilities The Proposer will have the following responsibilities: 1. Provide highly qualified and motivated human resources to support the project needs, having strong experience covering the whole curriculum for the projected trainee numbers 2. Provide all training staff logistical and support services 3. Manage and operate the training delivery for an initial period of 5 years following the start of the opening trimester 4. Utilization of the CLIENT 24974 curriculum, policies and procedures 5. Enhancement of the CLIENT 24974 curriculum (Academic & Technical) and introduction of new programs when required 6. Provision and management of a fully functioning MIS system to provide accurate record keeping, trainee profiles and absence reporting 7. Develop evaluation & assessment systems for all disciplines, working to international accreditation standards 8. In collaboration with CLIENT 24974, design, develop and coordinate a screening, selection and trainee enrolment process 9. Identify staff selection criteria and approval system for Management and Instructional staff 10. Identify staff responsibilities and reporting system 11. Establish leave criteria for staff in agreement with CLIENT 24974 12. Provide a minimum of 30% Native English Speaking English language teaching staff 13. Develop Organizational Structure, Job Descriptions and HR components 14. Establish strong and long-standing relationships with awarding bodies offering internationally recognized qualifications 15. Secure independent international awarding body accreditation and certification for the curriculum, and secure Centre Approval for CLIENT 24974 Al-Khafji 16. Identify equipment required for training delivery in line with the curriculum, and coordinate the

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purchasing of all workshop equipment (CLIENT 24974 will provide a budget for workshop equipment) 17. Define, select and provide training materials suitably aligned to the curriculum 18. Provide remedial training as and when required 19. Develop and implement Trainee Performance Indicators (assessments, observations, questionnaires) to gather meaningful feedback about the programs 20. Enforce trainee discipline and work ethic to CLIENT 24974 standards 21. Coordinate all trainee placement testing and selection 22. Provide all academic year text books and supporting learning materials, including relevant software 23. Provide suitable bespoke learning materials where deemed beneficial 24. Provide all stationary and printing materials 25. Provision and management of the library / Learning Centre materials, including suitable e-learning materials 26. Provide and manage an on-line testing system e.g. LXR 27. Develop a test data bank for all programs 28. Supply all workshop consumable items for all technical subjects 29. Supply trainee PPE and overalls 30. Manage and organize trainee non-curricular activities 31. Develop a plan for the training and integration of Saudi Arabian national staff into the project. This should include sponsoring 5 Saudi Nationals per year, after the second year, to be developed as potential technical trainers. 32. Develop a Saudization plan of staff (Teaching and non-teaching staff) 33. Provide continuous staff development and training 34. Assist in developing and executing ad-hoc training for CLIENT 24974 when required e.g. English language 35. Participate in advisory committees 36. Build strong and collaborative partnerships with the industry locally and internationally to ensure the CLIENT 24974 develops its services in line with the requirements of the industry needs 37. Ensure that industry-facing programs and systems are in place to attract young people with potential and work closely with employers to ensure that young people can see a clear progression route from training into employment. 38. Provide an appropriate level of support for the marketing of CLIENT 24974 by attending marketing events, seminars and company visits with CLIENT 24974 marketing staff 39. Establish links with local training and professional organizations to add value to the centre 40. Assist in the inauguration of the institute. 41. Not to sub-contract any part of the Contract

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The CLIENT 24974 will have the following responsibilities:  Provision of the following elements: o The facility buildings – all classroom, workshop and administrative buildings rent-free o Facility services – electricity, water, telephone, internet connection o Facilities management, catering, cleaning and security services o All furniture for classrooms, administration, and computer laboratories o IT equipment, servers, audio-visual equipment and photocopiers o IT hardware for an on-line testing suite and Learning Centre o Telephone system o CLIENT 24974 will provide a budget and funding for the workshop equipment o Assume ownership of the equipment on delivery to the centre o Monitor the quality of training and the performance of the teaching staff o Provide a Centre Manager to lead the centre and it‟s administration o Trainee accommodation and transportation o Student Affairs and Counseling o Trainee sponsorship management o Trainee uniforms, non-PPE o Sponsoring companies management o Marketing of the centre o Arrangement of the official inauguration of the centre

4.3 Technical Environment The educational scope clearly aims at the vocational training level (not college education level). Trainee‟s rules and regulations will be enforced strictly to guarantee high quality of training. Graduates should be trained to be disciplined and have the work ethic and skills required for the job market.

4.4 Description of the Programs The CLIENT 24974 Al-Khafji centre will offer a two year program that prepares trainees to work in the petroleum service industries and related fields. The proposed CLIENT 24974 technical qualification will be a TVTC Diploma in a specialized stream, and a suitable internationally recognized qualification and certification (to be proposed by the Proposer) e.g. NVQ/QCF, or any other equivalent and comparable international qualification framework.

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The polytechnic should provide theoretical and practical instruction in these subjects and a wide range of general industrial production and maintenance skills. It should also deliver key skills essential for graduate‟s success in the modern workforce and future training and development, including English language, Mathematics, IT, Health & Safety Awareness, Work Ethics and an understanding of the current industry. The curriculum has been designed to be achievable by the majority of trainees and reflects both the objectives of the CLIENT 24974 and the predicted ability of the majority of initial candidates, based on comparable institutes. It is anticipated that as the centre becomes increasingly established, it will attract more capable candidates. In this instance, provisions will be made for candidates requiring less time for foundation subjects, such as the introduction of additional technical subjects, or the introduction of a more advanced study program. Such changes will be based on more accurate data on the quality of entrants and the performance of trainees obtained during the operation of the centre. The Proposer should develop separate proposals for the changes for CLIENT 24974 to consider, once the centre is operational.

Schedule The CLIENT 24974 Al-Khafji curriculum model should incorporate six trimesters (14 weeks each), spread over two years (84 weeks learning in total – 42 weeks training delivery per year). Year 1 will cover the English language and Key Skills programs, before delivery of the technical specialty program in Year 2. Training will be suspended for two weeks during both Eid festivals. In addition, there will be an extended summer-break of four weeks. This extended break (preferably during Jul – Aug) will enable new academic intakes to coincide with High School graduation. There should be 40 guided learning hours per week. Programs The preliminary subject areas as envisaged at this stage include, but are not limited to the following: First Year 

English language: General and Technical English equivalent to IELTS 5.5

Key Skills – Math‟s & Health & Safety

Second Year Technical Skills and Operations for the following skill areas: 

Foundation Engineering Program (12 weeks) for all trainees

Mechanical Maintenance

Electrical maintenance

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Process Operations

Welding

Pipefitting

Instrumentation / Electronics

HVAC (Heating Ventilation & Air Conditioning)

Information Technology

[[

The Proposer is expected to demonstrate ability to train in all of the disciplines above. However, the CLIENT 24974 may wish to introduce additional disciplines in the future, therefore the ability and flexibility to deliver other additional disciplines is required. [

Attachment 1 at the end of this document shows the current CLIENT 24974 course outlines

Entry to the Program Trainee entry will be based on local High-School average grade, Qiyas Aptitude Test grade (www.qiyas.org), English and Math‟s tests and interviews. Candidates entering the program may undergo other placement tests in math, English language and science.

4.5 Deliverables CLIENT 24974 requires the development and submission of a Commercial and Financial Model which will ensure the long-term viability and success of the CLIENT 24974 Al-Khafji centre in line with the requirements stated in this RFP.

The official operating language of the CLIENT 24974 is English, therefore all correspondence, records and accounts must be in the English language. Sections of the proposal must be clearly labeled and pages numbered consecutively for ease of review. Proposer‟s responses must be provided in the same sequence as the RFP requirements. Proposer must restate requirements followed by its response to that RFP requirement. Section

1 - TECHNICAL PROPOSAL

Section

2 - CURRICULUM PROPOSAL

Section

3 - COMMERCIAL PROPOSAL

The “Technical” proposal details the experience of the Proposer in similar projects, the scope of the project, the methodology they would employ, major activities to be performed and the qualifications and competence of the key staff proposed for the assignment.

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Please complete the attached forms A, B, C, D, and E at the end of the RFP and include with your Proposal documents. Also, please add any further relevant information.

The Curriculum will be provided by CLIENT 24974, however there will be an on-going requirement for the Proposer to update and enhance the curriculum. The “Curriculum Proposal” should outline the Proposers resources, affiliations and accreditations in order to demonstrate their capability and scope in this respect. The Proposer should recommend suitable awarding bodies, international certification and qualifications framework for all programs relevant to the RFP requirements. Please note that all the copyrights and IPR related to the curriculum will be with CLIENT 24974 and the Proposer will not use this property for any other projects or such activities in future without written permission from CLIENT 24974. The “Commercial” proposal states the price per trainee, per month, with full details of the scope of work in terms of management, training staff etc, and should include all cost related to centre approval, accreditations, curriculum and program enhancement, consumables and all other services provided. Two costs should be provided: 1. The price per trainee per month including the provision of staff accommodation 2. The price per trainee per month excluding the provision of staff accommodation

The cost calculated by the Proposer shall be based upon a per trainee, per month basis, using 12 months per year, and the payment will be made to the operator on a quarterly basis on producing invoices to the CLIENT 24974. The trainee numbers per month shall be reconciled and agreed with CLIENT 24974 at the end of each month. Additionally, all Kingdom of Saudi Arabia Government related fees and taxation will be paid by the Proposer. The Proposer will be responsible for company registration in Kingdom and acquiring all staff visas in good time. All costs in the proposal should be in the currency of Saudi Riyals.

4.6 Resource Requirements and Qualifications All training staff supplied should be highly qualified and suitably experienced in their major. Academic teaching staff should hold at least a BSc degree from a respective university in the same major they will be teaching, along with an appropriate Certificate in Teaching/Training.

English language training staff should have CELTA or DELTA qualifications as a minimum with outstanding experience. In addition, they will have a Michigan test score of 80 or more.

Technical teaching staff must have strong industrial experience and backgrounds appropriate for the type of

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technologies used in the programs as well as appropriate training experience. They must hold a recognized Degree level qualification from a recognized university, plus a minimum of 5 years industrial experience, or a Diploma in the relevant engineering subject, with a minimum of 10 years industrial experience. They will also have to meet the requirements of any qualifications awarding body utilized. CLIENT 24974 will set the criteria for staff and approve each individual trainer prior to the appointment.

4.7 Distribution of Trainees The CLIENT 24974 will aim to recruit trainees on a gradual basis, as shown in the table below. Trainees will be recruited on CLIENT 24974â€&#x;s assumption that there will be approximately 20% attrition by the end of Year 1 and 15% attrition during the subsequent years. On this basis, approximately 800 Trainees will be recruited every year.

Year

Intake

Year Start - cumulative

Year End - cumulative

1 2 3 4 5

300 400 600 800 800

300 640 940 1310 1480

240 580 850 1190 1360

Predicted Trainee Intakes The training methodologies applied should be geared towards learner-centered, engaging, teaching and learning. As such, instruction to Academic groups should be delivered to group sizes of 20 trainees. Limiting the group size will ensure that each trainee receives sufficient support. During practical workshop sessions, trained instructors should be available in each workshop to assist and ensure trainee safety, maintaining an instructor/trainee ratio of 10:1. The class size in technical training will be 20.

Trainee Conduct The CLIENT 24974 should endeavor to equip its graduates with a strong work ethic and sense of personal responsibility. In accordance with this, trainees accepted at CLIENT 24974 will be required to adhere to a code of conduct that outlines their responsibilities in terms of behavior and attendance, and the regulations of the polytechnic. Failure to abide by this agreement will be treated as a breach of contract and trainees will be dismissed from the polytechnic. The Provider will be responsible for educating and managing the trainees in the most effective way to achieve this.

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Trainee Sponsorship The CLIENT 24974 will take responsibility for the trainee sponsorship.

4.8 Performance Standards and Quality Assurance The Proposer is expected to offer the highest quality standards in training and delivery and will be regularly audited by CLIENT 24974 and/or the awarding body to ensure continued ability to deliver training to international standards. The following factors define our minimum standards and approach to quality: 

The Proposer should deal directly with the appropriate awarding bodies to ensure that registration, certification and accreditation is properly managed to enable the timely issue of qualification certificates to all graduates.

The training programs and qualifications delivered should offer progression opportunities for the successful CLIENT 24974 graduates for further study in the Kingdom of Saudi Arabia or abroad.

The training program must lead to an internationally recognized qualification.

The quality of candidates applying to, and graduating from CLIENT 24974 shall be monitored through diagnostic testing, benchmarking with similar institutes, trainee, employer questionnaires, and graduate employment data. The feedback received will assist in monitoring the quality of the delivered programs.

Trainee performance indicators (assessments, observations, questionnaires etc) should be developed by the Proposer to monitor performance and help identify any remedial action necessary. Where appropriate, remedial training must be given to assist the trainees reach their full potential. The Provider will supply and manage a Management Information System (MIS) which will assist accurate record keeping and the composition of trainee profiles.

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SECTION 5: EVALUATION, SELECTION, AWARD 5.1 Discussions with Proposers CLIENT 24974 may conduct discussions and/or negotiations with any Proposer that appears to be eligible for award (Eligible Proposer) pursuant to the selection criteria set forth in this RFP.

5.2 Modification of Proposals All eligible Proposers will be afforded the opportunity to submit best and final proposals if a) Negotiations with any other Proposer result in a material alteration to the RFP and b) Such material alteration has a cost consequence that could alter the Proposer‟s quotations regarding rates for services. In such cases, an addenda may be issued post submission and review of all proposals, and bidders will be asked to re-submit their Proposals

5.3 Selection of Proposer The Proposer selected for award will be the Proposer who‟s proposal, as presented in response to this RFP, and as determined by CLIENT 24974 in accordance with the evaluation criteria set forth in Section 5.5, to be the most advantageous to CLIENT 24974. Proposers acknowledge that CLIENT 24974 is not bound to accept the lowest-priced proposal.

5.4 Evaluation of Proposals CLIENT 24974 will evaluate the proposals. Submission of a proposal indicates the Proposer‟s acceptance of the evaluation process set forth in this RFP and the Proposer‟s acknowledgement that subjective judgments must be made by CLIENT 24974 in regard to the evaluation process.

5.5 Criteria for Evaluation Each proposal will be evaluated on the basis of the response to the RFP and through the application of the evaluation. A proposal will be rejected at this stage if it does not respond to important aspects of the requirements that are specified in the RFP.

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Evaluation of proposals and award to the selected Proposer will be based on the following factors as listed below:  Demonstrated ability of the Proposer to fulfill current and predicted CLIENT 24974 needs  Demonstrated experience in successfully operating similar projects  Stability and success of the Proposer's business profile  Quality control measures implemented and maintained by the Proposer  Cost of performing the work and resultant value for money to CLIENT 24974  Ability to fulfill the roles as specified in this RFP  Proven track record and demonstrated capacity to render the services required  Skills transfer capacity to local employees

5.6 Consideration of Additional Information CLIENT 24974 reserves the right to ask for and consider any additional information deemed beneficial to CLIENT 24974 in its evaluation of the proposals.

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SECTION 6: GENERAL TERMS AND CONDITIONS 6.1 Initial and Renewal Terms CLIENT 24974 anticipates an initial term of agreement to be five (5) years long. At the end of the first five year period of the Contract, the term of agreement may be renewable for two (2) years in duration, based upon the decision of CLIENT 24974's Board of Trustees.

6.2 Termination The Contract may be terminated on the first to occur of the following: A.

Termination without Cause: In the event, CLIENT 24974 or the Proposer shall, with or without cause, at any time give to the other at least 360 days advance written notice, the contract shall terminate on the future date specified in such notice.

B. Mutual Agreement: In the event CLIENT 24974 and the Proposer mutually agree in writing, the contract may be terminated on the terms and date stipulated in the writing. C. Termination by Default: In the event the Proposer has substantially defaulted in the performance of any obligation under the contract e. g. providing false information in the Proposal, or the proposer defaults in its commitments stipulated in its Proposal, CLIENT 24974 shall give notice to the Proposer and if the default has not been rectified within 60 business days following the receipt of such notice, CLIENT 24974 shall have the right to terminate the contract immediately.

6.3 Dispute Settlement In the event of any dispute or difference of any kind shall arise between CLIENT 24974 and the Proposer in connection with or arising from the Contract, it shall be referred to and settled in accordance with the Kingdom of Saudi Arabia Arbitration Law. The decision of the Arbitrator shall be final and binding.

6.4 Requirements for Recordkeeping The successful Proposer shall maintain records generated pursuant to services rendered in accordance with the Contract for a period of at least four (4) years after submission of the last accounting report date on which services were rendered, or until final resolution of any proceedings arising out of the Contract, whichever date is later in time. All records must be documented in the English language.

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6.5 Right to Inspect CLIENT 24974 retains the right to examine, inspect, audit and copy, regardless of location, any and all documents, records, files, data and information generated or utilized by Proposer in the performance of the contract.

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FORM "A" – Proposer's Information Bidder's Name: Type of Entity: Registered Capital Details: Address: Contact Person: Telephone Number: Fax Number: E-mail Address: Name of Employer or Partner:

In addition to the above, the Proposer shall attach the following information: [a] A valid copy of Bidderâ€&#x;s Registration [b] Professional Licenses held and issuing agency, date of issue/expiry etc. [c] Copy of Bidder articles of association [d] JV or consortium agreement (if applicable) [e] Copy of the last two years of Bidder financial and income statements [f]

Copy of Commercial Registration of Saudi Arabian agents or partners

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FORM “B” - Proposer‟s Capability & Experience The Proposer shall provide information as follows: 1. A full company profile and capability statement. 2. A statement of all contracts completed or in progress in the relevant field of this proposal in the Kingdom of Saudi Arabia or in any other location. Such details shall be provided in the format below. 3. Copies of the completion certificates of each contract performed in a related field. 4. Contracts for which the Proposer is currently obligated with the contract value, current completion percentage and scheduled completion date(s). 5. The Proposer shall provide proof of registration (if any) with a national training institute.

Project Description

Client & Project Location

Value

Contract Duration From

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To

% Complete


FORM "C" – Project Organization Charts & Contractorâ€&#x;s Key Personnel Information The award of this Contract to the successful Proposer will be based in part on the quality of personnel profiles provided by the Contractor and its prime Subcontractor/partners or JV partners. Personnel proposed shall be evaluated for their demonstrated ability to achieve project objectives, education and prior work experience, technical and managerial skills. The Proposer shall submit organization charts, list of key personnel and their resumes as detailed below. 1. ORGANIZATION CHART FOR PROJECT EXECUTION The organization charts shall depict the phased performance of the project from implementation to completion, and will clearly indicate the lines of communication and responsibility between the Proposers most senior management and the key functions of the project staff. The Proposer shall indicate clearly the relationship between head office and local site management and indicate clearly which responsibilities and what authorities will be designated to either management and describe the control and operational management structure which would be used for the Project.

2. STAFFING DETAILS The Proposer shall provide a staffing plan with all proposed staff positions identified, their roles and responsibilities and their phase-in plan in the following format.

Name

Job Title

Area of Specialty

Total Years of Experience

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No. of Years with the Proposer

Planned Recruitment to Project


3. RESUME OF KEY PROJECT STAFF POSITIONS For each of the key positions, resumes shall be provided that should contain, as a minimum, the following in formation        

Position/Title Name of the Proposed Candidate Age Nationality Extent of Academic Education Extent of relevant experience Experience in the area of responsibility proposed to be assigned Brief employment history covering at least the previous ten years to include each previous employer's name, positions filled, and responsibilities held.  Names of formal schools attended, date and diplomas and degrees received. In the event that the staff may not be in place, state the minimum qualifications and experience the Proposer would expect the staff to hold for the position. All personnel qualifications must be accredited by the governing educational authority or professional certification of the relevant country or state, and certified by the Embassy of the Kingdom of Saudi Arabia.

4. THE LEAD-TIME REQUIRED BY THE PROPOSER TO MOBILIZE THE PROJECT

5. PROPOSERS PROJECT MOBILIZATION PLAN – LIST ALL EVENTS AND PROPOSED TIME LINES

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FORM “D” - Proposer‟s Staffing Plan

The Proposer shall provide following details for all positions including the faculty members, managerial, administrative and support personnel that he intends to mobilize during the contract period to meet the objectives of CLIENT 24974 and to fulfill the Proposers‟ Contractual responsibilities. This table shall indicate the period and the proposed dates from which each position will be occupied for every year of the contract period.

No

Job Title/category

Responsibility / Area of Specialty

Nationality

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Duration in months

From-------To


FORM “E� - List of equipment and training aids recommended by the Proposer Detailed specification and name of preferred manufacturers/suppliers shall be provided for all equipment. A detailed list and quantity of training aids such as course material etc shall also be provided for each year. The recommended workshop equipment shall be procured by the Proposer on behalf of CLIENT 24974 using a pre- approved budget.

Description of Equipment

Manufacturer

Make/Model/Type

Size & Capacity

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Quantity Recommended

Area of use


ATTACHMENT 1 - CURRENT CLIENT 24974 COURSE OUTLINES

CLIENT 24974 Academic Skills Training Program - Overview of the Year One Program

This covers courses in English Language, Mathematics, and Health and Safety.

Pattern A: Level 2 entry

Entry

ďƒ°

IH 7 6 5 4 3

Level 2 English

2

Mathematics Refresher

1

Level 3 English

Technical Mathematics 1 Health and Safety [one trimester only] 70 days 70 days

Level 4 English

Technical Mathematics 2 70 days

Pattern B: Level 3 entry

Entry

ďƒ°

IH 7 6 5 4 3

Level 3 English

2

Mathematics Refresher

1

Level 4 English

Level 5 English

Technical Mathematics 1 Health and Safety [one trimester only]

Technical Mathematics 2

70 days

70 days

70 days

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Overview of the year 2 CLIENT 24974 Technical Skills Program

PEO

Entry

7 6 5 4 3 2 1

Performing Engineering Operations  NVQ Level 2 Introduction to the oil industry 70 days

Crafts [Speciality Awards] Welding Electrical Mechanical Drilling Pipe-fitting Operators

Welding Electrical Mechanical Drilling Pipe-fitting Operators

70 days

70 days

On-job training

Summary of the CLIENT 24974 English Language Program: English Language Program Level 2 This is the entry level to the program [there is no Level 1] Sub-Program Title

Target Level Descriptor Program Length Program Components CALL Core Text Supplementary Texts

CALL Materials Entry Criteria Progress Assessment Exit Program Assessment Exit Criteria

English Language Level 2 English in a Technical Context: Elementary to low Pre-Intermediate [CEFR A1] 490 hours total Classwork and Computer Assisted Language Learning [CALL] 70 hours Tech Talk Elementary [V Hollett] Oxford University Press [2003] Tech Talk Elementary Workbook [J Sydes and B Cross] Oxford University Press [2003] Keep Writing 1 [R Harrison] Pearson Longman [1989] Keep Writing 2 [R Harrison] Pearson Longman [1992] Longman Interactive Oxford Essential Dictionary Normally a target score of 40 to 55% against CLIENT 24974 entry assessment criteria [based on High School results, GIAS assessment, and CLIENT 24974 English Language and Mathematics entry assessments] Mid-course assessment [including continuous assessment] in four skills [245 IH] End of course assessment [including continuous assessment] in four skills [245 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

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English Language Program Level 3 Sub-Program Title

Target Level Descriptor Program Length Program Components CALL Core Text Supplementary Texts CALL Materials Entry Criteria Progress Assessment Exit Program Assessment Exit Criteria

English Language Level 3 English in a Technical Context: Pre-Intermediate to Intermediate [CEFR A2] 490 hours total Classwork and Computer Assisted Language Learning [CALL] 70 hours Tech Talk Pre-Intermediate [V Hollett and J Sydes] Oxford University Press [2005] Tech Talk Pre-Intermediate Workbook [J Sydes] Oxford University Press [2005] Technical English: Level 1 [D Bonamy] Pearson Longman [2008] Keep Writing 2 [R Harrison] Pearson Longman [1992] Longman Interactive Oxford Essential Dictionary Successful completion of CLIENT 24974 Level 2 English Program [pass mark 70%] Mid-course assessment [including continuous assessment] in four skills [245 IH] End of course assessment [including continuous assessment] in four skills [245 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

English Language Program Level 4

This is the target exit level for the program. Sub-Program Title

English Language Level 4

Target Level Descriptor Program Length Program Components CALL Core Text

English in a Technical Context: Intermediate [CEFR B1] 490 hours total Classwork and Computer Assisted Language Learning [CALL] 70 hours English for the Energy Industries: Oil, Gas and Petrochemicals Student Book [P Levrai] Garnet Educational [2006]

Supplementary Texts

Technical English: Level 2 [D Bonamy] Pearson Longman Technical English; Vocabulary and Grammar [A Pohl and N Brieger] Summertown Publishing [2002] Other texts may be used as sources for classroom activities, for example: Technical English: Writing, Reading and Speaking [NA Pickett and A Appleton Laster] Pearson Education Longman

CALL Materials

English for Work Series: Everyday Technical English [I Badger] Pearson Education Longman The Oxford English for Careers series Longman Interactive Oxford Essential Dictionary

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Entry Criteria Progress Assessment Exit Program Assessment Exit Criteria

Successful completion of CLIENT 24974 Level 3 English Program [pass mark 70%] Mid-course assessment [including continuous assessment] in four skills [245 IH] End of course assessment [including continuous assessment] in four skills [245 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

English Language Program Level 5 Sub-Program Title

Target Level Descriptor Program Length Program Components CALL Core Text Supplementary Texts

English Language Level 5 English in a Technical Context: Intermediate [CEFR B1 plus] 490 hours total Classwork and Computer Assisted Language Learning [CALL] 70 hours Tech Talk Intermediate [V Hollett and J Sydes] Oxford University Press [2009] Tech Talk Intermediate Workbook [J Sydes] Oxford University Press [2009]

Technical English: Level 2 [D Bonamy] Pearson Longman

Technical English; Vocabulary and Grammar [A Pohl and N Brieger] Summertown Publishing [2002] Other texts may be used as sources for classroom activities, for example: Technical English: Writing, Reading and Speaking [NA Pickett and A Appleton Laster] Pearson Education Longman

CALL Materials Entry Criteria Progress Assessment Exit Program Assessment Exit Criteria

English for Work Series: Everyday Technical English [I Badger] Pearson Education Longman The Oxford English for Careers series Longman Interactive Oxford Essential Dictionary Grammar in Use Successful completion of CLIENT 24974 Level 4 English Program [pass mark 70%] Mid-course assessment [including continuous assessment] in four skills [245 IH] End of course assessment [including continuous assessment] in four skills [245 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

English Language Program General instructional objectives By the end of the Level Four course [when they graduate into the Technical Training Program] the trainees will be able to communicate fluently and accurately through simple sentences by participating effectively in job-related oral interactions and by communicating effectively in simple written form with colleagues and trainers within the technical workplace. This entails: 1. Comprehending underlying meaning in job-related utterances delivered at a normal rate of speech. 2. Understanding and responding to verbal and written instructions of a general and technical nature.

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3. Demonstrating ability to write grammatically accurate [simple] sentences and paragraphs with only minor errors. 4. Performing simple job-related writing tasks such as reports on projects, damage, faults, and incidents within the workplace. 5. Comprehending the underlying meaning of short readings by: 5.1 Reading job-related texts carefully for both global and local comprehension. 5.2 Applying effective reading strategies to locate and use relevant information in order to complete job-related tasks. 6. Demonstrating active knowledge and understanding of job-related safety, signage, hazards and safety reporting procedures. 7. Demonstrating a basic knowledge of oil, gas and petrochemical plant, processes and equipment used within the industry. 8. Demonstrating understanding and knowledge of job-related materials and their properties. By the end of the Level Four course, the trainees will have developed an adequate active vocabulary of at least 1200 words [1500 words for Level Five] relating to a variety of semitechnical contexts in addition to a vocabulary of specific technical terms and phrases relating to the oil, gas and petrochemical industries [using formal and informal technical and semi-technical job-related terms and expressions appropriately]. Note that the Level Five course has the same objectives as Level Four but these are developed to a more advanced level [CEFR B1 plus].

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Summary of the CLIENT 24974 Mathematics Program Trimester 1

Sub-Program Title

Program Length Program Components Core Text Topics

Progress Assessment Exit Program Assessment Exit Criteria

Mathematics Refresher Course 70 hours total Classwork Pre-Algebra: Tools for a Changing World [DM Davison, MS Landau, L McCracken and L Thompson] Prentice Hall [2001] Algebraic expressions and integers Solving one-step equations and inequalities Solving equations and inequalities Decimals and equations Factors, fractions and exponents Operations with fractions Ratios, proportions and percentages Mid-course assessment [including chapter quizzes] [35 IH] End of course assessment [including chapter quizzes] [35 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

Trimester 2 Sub-Program Title

Program Length Program Components Core Text Topics

Progress Assessment Exit Program Assessment Exit Criteria

Technical Mathematics Course 1 70 hours total Classwork Elementary Technical Mathematics [D Ewen and CR Nelson] Brooks/Cole CENGAGE Learning [2007/2011] Basic concepts [operations with whole numbers] Basic concepts [operations with fractions] Basic concepts [operations with decimal fractions and percentages] Metric system Measurement Equations and formulas Mid-course assessment [including chapter quizzes] [35 IH] End of course assessment [including chapter quizzes] [35 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

Trimester 3 Sub-Program Title

Program Length Program Components Core Text Topics

Technical Mathematics Course 2 70 hours total Classwork Pre-Algebra: Tools for a Changing World [D Ewen and CR Nelson] Brooks/Cole CENGAGE Learning [2007/2011] Ratio and proportion

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Progress Assessment Exit Program Assessment Exit Criteria

Graphing linear equations Systems of linear equations Geometry Right-angle trigonometry Mid-course assessment [including chapter quizzes] [35 IH] End of course assessment [including chapter quizzes] [35 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

Summary of the CLIENT 24974 Key Skills Health and Safety Program Semester 1 [or Semester 2 or Semester 3] Sub-Program Title

Program Length Program Components Core Text Topics

Progress Assessment Exit Program Assessment Exit Criteria

CLIENT 24974 Health and Safety Course 70 hours total Classwork Key Skills Health and Safety Student Workbook [In-house publication] Introduction to health and safety Young driver safety Introduction to fire safety Introduction to Personal Protective Equipment [PPE] Introduction to Control of Substances Hazardous to Health [COSHH] Introduction to manual handling and first-aid Introduction to working from heights Introduction to working with electricity Writing accident reports Mid-course assessment [including continuous assessment] [35 IH] End of course assessment [including continuous assessment] [35 IH] Minimum 70% scored across mid-trimester and end of trimester assessments.

This part of the Key Skills program relates to the Health and Safety requirements of the Technical Skills PEO Program NVQ Level Two.

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Summary of the CLIENT 24974 Technical Training Program Semester 1 Sub-Program Title

Program Length Program Components Core Text Topics

Performing Engineering Operations [PEO] NVQ Level 2 Program 490 hours total Classwork and workshop Performing Engineering Operations Coursebook [modular series: in-house production] All six trainee trade groups complete the following units 

Working Safely in an Engineering Environment

Working Efficiently and Effectively in Engineering]

Using and Communicating Technical Information

Producing Components Using Hand Fitting Techniques

In addition, other specific units are covered. Mechanical, Operations and Drilling trade groups complete a unit on Producing Mechanical Assemblies. Pipefitting, Operations and Drilling trade groups complete a unit on Forming and Assembling Pipework Systems. Mechanical trade groups complete a unit on Maintaining Mechanical Devices and Equipment. Pipefitting trade groups complete a unit on Cutting and Shaping Materials Using Thermal Cutting Equipment Welding trade groups complete units on 

Preparing and using Manual Metal Arc Welding Equipment.

Preparing and Using Manual MIG, MAG and Other Continuous Wire Welding Equipment.

Electrical trade groups complete

Assessment Exit Criteria

Wiring and Testing Electrical Equipment and Circuits.

Assembling, Wiring and Testing Electrical Panel/Components Mounted in Enclosures.

Each unit is normally assessed by a practical performance test that includes a test of underpinning knowledge and understanding. Successful completion of NVQ Level 2 portfolio confirming basic competence.

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Semester 2 and Semester 3 „Speciality Awardsâ€&#x; There are six separate Speciality Award Programs: Sub-Program Title

Program Length Program Components Core Text Topics

Technical Training Drilling Program

Assessment Exit Criteria

980 hours total Classroom and workshop Drilling Program Coursebook [modular series: in-house production] Rotary rig and components The bit Drill string and drill collars Rotary, Kelly, swivel, tongs, and Top Drive Blocks and drilling line Draw works and compound Drilling fluids, mud pumps and conditioning/treatment equipment Diesel engines and electrical power Auxiliaries Safety on the rig Well control equipment Casing and tubing tools, subs, fishing, others Each component is tested by a written [theory] test and a performance test. Minimum written test score 70% and minimum performance test score 80%

Sub-Program Title

Technical Training Electrical Program

Program Length Program Components Core Text Topics

Assessment Exit Criteria

980 hours total Classroom and workshop Electrical Program Coursebook [modular series: in-house production] Electrical principles Maintaining lighting systems Maintaining battery systems Troubleshooting power distribution systems Installing and testing motors Troubleshooting motor control circuits Troubleshooting an electrical control system Maintaining operated valves Each component is tested by a written [theory] test and a performance test. Minimum written test score 70% and minimum performance test score 80%

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Sub-Program Title

Program Length Program Components Core Text Topics

Technical Training Mechanical Program

Assessment Exit Criteria

980 hours total Classroom and workshop Mechanical Program Coursebook [modular series: in-house production] Using rigging and lifting equipment Operating a centre lathe Manufacturing and replacing gaskets and replacing packing and seals Performing maintenance on shafts, keys and couplings Maintaining bearings and lubrication systems Maintaining valves Maintaining transmission systems Maintaining pumps and aligning motors Overhauling a reciprocating compressor Each component is tested by a written [theory] test and a performance test. Minimum written test score 70% and minimum performance test score 80%

Sub-Program Title

Technical Training Operations Program

Program Length Program Components Core Text Topics

Assessment Exit Criteria

980 hours total Classroom and workshop plus simulator room Operations Program Coursebook [modular series: in-house production] Orientation to operations Describing hydrocarbon processing fundamentals Describing plant safety hazards and protection Describing rotating equipment Describing process equipment Interpreting plant process drawing Operating a plant simulator [*] Describing gas-oil recovery and processing Describing plant personnel duties and responsibilities Training on tank simulator [*] Training on distillation simulator [*] Training boiler simulator [*] Training on heat exchanger pilot rig/three-phase separator [*] Training on distillation pilot plant rig/wastewater treatment [*] Training on air compressor pilot plant rig [*] Each component is tested by a written [theory] test and some components [*] by an additional performance test Minimum written test score 70% and minimum performance test score 80%

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Synergy International Delivering positive solutions with clients

Technical Training Pipefitting Program

Sub-Program Title

Program Length Program Components Core Text Topics

Exit Criteria

980 hours total Classroom and workshop Pipefitting Program Coursebook [modular series: in-house production] Rigging and scaffolding Non-metallic pipe Heat exchangers Pipe fabrication drawings Oxyacetylene cutting Maintaining piping systems [*] Pipe bending Threaded pipe spools Welded pipe spools Each component is tested by a performance test and, in one instance, a written [theory] test [*] Minimum written test score 70% and minimum performance test score 80%

Sub-Program Title

Technical Training Welding Program

Assessment

Program Length Program Components Core Text Topics

Assessment Exit Criteria

980 hours total Classroom and workshop Welding Program Coursebook [modular series: in-house production] Shop skills Oxyacetylene equipment Arc welding Fillet welds Butt welds Pipe welding Introduction to gas tungsten arc welding Each component is tested by a written [theory] test and a performance test Minimum written test score 70% and minimum performance test score 80%

Following the Technical Training year, the trainees graduate and go on to onjob training with their respective sponsoring companies.

Registered in England and Wales Company No 7052579 Synergy International Level 22 West Tower Building, Bahrain Financial Harbor King Faisal Highway Manama Kingdom of Bahrain. Tel: +973 1750 2787. Fax: +973 1750 2828 www.synergy-international.net / email: info@synergy-international.net


RFP