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HOMEOWNER’S MANUAL


INTRODUCTION

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Welcome .........................................................................................................................4 Address ...........................................................................................................................4 Guarantee ......................................................................................................................4

CUST OMER SERVICES CUSTOMER

5

Customer Care................................................................................................................5 Post ................................................................................................................................5 Refuse .............................................................................................................................5 Window Cleaning ............................................................................................................6 Cleaning & Maintenance of Common Areas .....................................................................6

RESPONSIBILITIES

7

The Lease ........................................................................................................................7 Pets .................................................................................................................................7 Notifications ....................................................................................................................7 Recommendations ...........................................................................................................7

“RUNNING -IN” Y OUR NEW HOME “RUNNING-IN” YOUR

8

Moisture From Construction .............................................................................................8 Moisture from Occupation ...............................................................................................8 Movement & Shrinkage ....................................................................................................9 Drying Out ......................................................................................................................9 Condensation ..................................................................................................................9 Central Heating System ....................................................................................................9 Lubrication ................................................................................................................... 10 Window Cleaning ......................................................................................................... 10 Sanitaryware ................................................................................................................. 10 Redecorating ................................................................................................................ 10 Ironmongery ................................................................................................................. 11 Post Entry Maintenance ................................................................................................. 11

FA CILITIES

12

Common Parts ............................................................................................................. 12 Car Parking .................................................................................................................. 12 The Grounds ................................................................................................................ 12

FIRE SAFETY Precautionary Advice ..................................................................................................... 13 Smoke Detectors ........................................................................................................... 13 Fire In Your Apartment ................................................................................................... 13

CONSTRUCTION

14

Superstructure .............................................................................................................. Windows ...................................................................................................................... Internal Construction .................................................................................................... Building Team ...............................................................................................................

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SERVICES

16

Service Suppliers ........................................................................................................... 16 Television ...................................................................................................................... 17 Local Authority .............................................................................................................. 17

LOCAL INFORMA TION INFORMATION

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Local Government ........................................................................................................ NHS & Private Hospitals ................................................................................................. Doctor (GP) .................................................................................................................. Dentist ......................................................................................................................... Primary Schools ............................................................................................................ Secondary Schools ........................................................................................................

18 18 18 18 18 18

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HO T W ATER & CENTRAL HEA TING HEATING HOT WA Hot Water ..................................................................................................................... Central Heating ............................................................................................................ Making The Most of Your Central Heating System ........................................................... General ....................................................................................................................... Handy Hints..................................................................................................................

19 19 19 20 21

FINISHES & FITTINGS

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Throughout .................................................................................................................. Kitchen ........................................................................................................................ Fireplace ...................................................................................................................... Bathroom ..................................................................................................................... En-suite 1 ..................................................................................................................... Vanity Units ..................................................................................................................

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STATEMENTS CONTAINED WITHIN THIS GUIDE ARE PROVIDED FOR GENERAL GUIDANCE ONLY AND ARE ACCURATE TO THE BEST OF OUR KNOWLEDGE. KEBBELL HOMES CAN TAKE NO RESPONSIBILITY FOR INACCURACIES IN THIS GUIDE, NOR FOR ANY ACTIONS TAKEN AS A RESULT OF THOSE INACCURACIES. NOTHING HEREIN SHALL FORM PART OF AN OFFER OR CONTRACT OR BE CONSTRUED AS ANY REPRESENTATION BY KEBBELL HOMES OR ITS AGENTS

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INTRODUCTION Welcome Welcome to your new home at Caedmon's Prospect. This Home Owner’s manual has been prepared to provide you with all the information you should need about your home and the facilities and services at your disposal within the building. Please take a little time now to read through the most important sections of this guide for your safety and comfort, and refer back to it for more detailed information whenever queries arise. Items that we feel are of particular importance have been highlighted within the text and should be considered essential reading. Within this manual you will find details of the design and construction of your home, advice on how best to maintain it and relevant instruction manuals for your fitted appliances. You may be required to complete and return manufacturers’ forms for some appliances in order to register your ownership under the terms of their guarantees. Subsequent claims against manufacturers’ guarantees may be difficult to achieve if your ownership has not been registered in this way way.. Please refer to your manual in the first instance, but feel free to contact us and we will be happy to help if your queries remain unanswered.

Address Your new address is

14 Caedmon’s Prospect Chubb Hill Road Whitby North Yorkshire YO21 1HF

Guarantee Your home has the benefit of cover under NHBC’s Buildmark 10 year guarantee against major defects; policy number ???????????, which you should have already received from your solicitor. Please file the certificate in its appendix at the back of this manual and refer to the “Customer Care” section for summary information. Kebbell Homes would like to welcome you once more to Caedmon's Prospect and hope that you will enjoy many happy years in residence.

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CUSTOMER OMER SERVICES CUST Customer Care Your new home is covered by the NHBC Buildmark warranty scheme and the scope of this is outlined in the booklet entitled ‘Guide to your New Home’ which is ????? via your solicitor. You will see that for the first two years after completion, your home is warranted by Kebbell Homes against defects to the fabric of the property and your appliances have one year’s guarantee. After the first two years and until the tenth anniversary, your home remains covered by the NHBC Buildmark warranty against structural defects which threaten the integrity of the property. (Please note that the warranty for this latter period will not cover window frames, finishings, gutters, or central heating, nor does it protect against any damage covered elsewhere or by household insurance policy. This latter point applies most particularly in the case of storm damage). In the unlikely event that you experience a problem with your new home, please contact us at the address below:

Customer Services Kebbell Homes 27 College Square Stokesley Middlesborough Cleveland TS9 5DN Telephone: Fax: E-mail:

01642 712112 01642 712915 stokesley@kebbell.co.uk

Please Note:For all genuine emergencies during ‘out of office hours’, please telephone Homeserve on 0845 117 0695 (emergency contacts??) and they will be happy to help you on our behalf behalf.. Kindly note this telephone number diverts back to our Area Office number between 9.00am and 5.30pm. The ongoing responsibility for all aspects of life at Caedmon's Prospect will be the remit of:

Nicholson’s Lettings & Management Ltd 4 Valley Bridge Parade Scarborough North Yorkshire YO11 2PF

Customer Satisfaction Kebbell Homes will make every effort to ensure you receive prompt and efficient customer care. However, if our standards fall short please let us know so we can investigate. You should put your complaint in writing to the Customer Care Manager who will try to resolve the matter. Please provide your contact details and give us as much information about the problem as possible. Your complaint will be acknowledged and you will be kept advised of its progress. If matters are not resolved to your satisfaction, you may wish to refer the matter to NHBC. NHBC provides a resolution service and will assess the dispute against the terms of your warranty policy. They may refer the matter to the Consumer Code’s independent Disputes Resolution Scheme. These will provide an arbitrator to consider the complaint and provide a ruling as to what action is required. Any decision is binding upon both parties. Your legal rights are not affected by this process.

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Po s t Post will be delivered to each apartment individually. The postman will gain access to Caedmon's Prospect using the tradesman's code on the main entrance door.

Refuse Refuse is stored within the area allocated for bins. Please do not leave any refuse in the hallways or other common areas. For advice and information on the disposal of larger items of domestic refuse, please contact Scarborough Borough Council on 01723 232323.

Window Cleaning The exterior cleaning of communal windows at Caedmon's Prospect is the responsibility of the Management Company.

Cleaning & Maintenance of Common Areas All communal maintenance will be undertaken by outside contractors making regular visits under the supervision of the Management Company Company.. This will include the cleaning of all communal areas, including the stairways and entrance halls, routine and emergency maintenance of communal facilities and upkeep of the grounds.

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RESPONSIBILITIES The Lease Full details of your responsibilities as a resident are contained in your apartment lease under the headings of Lessee's Covenants and The Fourth Schedule. However, particular note should be taken of the following points: Aerials and satellite dishes may not be erected, as there is a communal dish/aerial provided The apartment's supply of electricity and telephone services is your responsibility as a resident You are independently liable to the local authority for council tax No washing, advertisements, signs, etc., should be hung to be visible from outside your apartment

P ets In accordance with your lease, the keeping of pets will be permitted. Please note, however, that in the event that valid complaints are received from neighbours, the permission may be revoked.

Notifications The various service utilities have been advised of your completion date and of your ongoing responsibility for accounts relating to services and supplies to your apartment. However, we would recommend that you also contact these bodies to ensure that your accounts are set up correctly.

Recommendations Although the structure and fixtures of the buildings at Caedmon's Prospect are insured by the Management Company, and paid for through the service charge, your apartment's contents are not. We recommend that you place separate contents insurance, up to an adequate level, with a reputable company.

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“RUNNING OUR NEW HOME -IN” Y YOUR “RUNNING-IN” Moisture FFrom rom Construction Your newly constructed home needs to be acclimatised gently for at least six months so that it can dry out gradually gradually.. When you move into your new home there is moisture present which will have been absorbed by the building materials during construction. Y ou You may not feel it and it will certainly not do you any harm, but it does need to evaporate slowly and be ventilated away away.. Slow evaporation helps to minimise shrinkage cracking. This can be achieved by keeping your home at a reasonably even temperature at all times during the drying out period. The heating should be used sparingly at first so that the underlying building structure warms up and dries out gradually gradually.. At the same time, the evaporating moisture needs to be ventilated away in order to avoid problems with dampness and condensation which will otherwise cause a black mould to grow on the walls, appearing as a dark stain. Assist this drying process by leaving windows open for as long as you can each day and while away from the property ensure that trickle vents are left open. Unfortunately Unfortunately,, failure to acclimatise your home correctly may cause damage to finishes and fittings for which Kebbell Homes cannot be held responsible.

Moisture FFrom rom Occupation Once the building materials have dried out, modern standards of insulation should ensure you no longer experience harmful condensation. Even then, however, some normal daily activities produce a great deal of water vapour which can cause condensation around the home. Condensation is steam or water vapour which reverts to water on contact with a cold surface. As with moisture from construction, it can sometimes cause mould on walls and ceilings, especially in unventilated corners behind cupboards. If allowed to persist, condensation and mould can damage clothes, bedding, floor coverings, decorations and the home itself. Next to shrinkage, condensation is the most common problem in newly constructed homes. The following guidelines will diminish these risks, particularly during the drying out period. A low level of heating should be provided at all times during the drying out period. Even when this period is over it is advisable to maintain the temperature at a low level or set the time clock so that your home has preheated before you return. The reason for this is that if the property is unheated for long periods, the temperature drops and when normal activities, such as washing and cooking resume, condensation is more likely to occur. A home which is continually occupied or maintained at a warm temperature is less conducive to generating condensation. Do not use portable gas heaters instead of the installed heating system. These supplementary heaters create a great deal of water vapour when burning. Ventilation is needed to get rid of the moisture produced by occupation. Keep ventilators open and try to safely leave windows ajar. In the kitchens and bathrooms you need much more ventilation as more steam is produced in these areas. All Kebbell Homes are provided with extract fans and ductwork from the kitchens and bathrooms which operate when required. These will provide enough ventilation to disperse the moisture that is generated in these rooms.

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Movement & Shrinkage As the drying out process occurs and the home is lived in and heated, the building materials shrink, which may cause small cracks to appear. These are not structural defects and can be filled and covered in the normal process of periodic redecoration. Some may reoccur to a reduced extent. Such minor cracks are inevitable but are not classified as defects and Kebbell Homes are not obliged to rectify them. The period of drying out depends upon the procedure adopted in the previous paragraphs but should be about 6 to 18 months. Minor shrinkage cracks should be left for this period and then filled with a DIY product such as ‘Polyfilla’ or a flexible decorator’s caulk. If you plan to redecorate we recommend that you wait until the drying out process is complete, as paint applied too soon may crack as the moisture from construction evaporates. Kebbell Homes cannot be held responsible for damage to decorations which have been applied too soon.

Drying Out Traditional materials used in the construction of your new Kebbell home such as bricks, blocks, mortar, concrete, timbers and plaster will have absorbed considerable quantities of water during the construction process. The process of this moisture evaporating will still be ongoing when you move into your new home and, in order to minimise shrinkage cracks and the warping and twisting of timbers, it is essential that your home is allowed to dry out as naturally and as slowly as possible. This process can be greatly aided by not overheating the home initially, with conservative use of the central heating system where possible. We recommend that central heating thermostat settings should be no higher than 18ºC unless extreme weather conditions are experienced.

Condensation The drying out process detailed above will result in the creation of additional moisture, although you may not notice. It is therefore imperative that your new home is ventilated as much as possible during the initial period. Whilst it may prove difficult to leave windows open, your window frames are fitted with trickle vents which should be used as much as possible. Internal doors within your property should be left open where possible to allow appropriate air circulation and wardrobe and cupboard doors should be left ajar to prevent the formation of mildew. This process of full ventilation will also assist the natural drying out process. Extractor fans and cooker hoods, where fitted, should be used whenever water vapour is being produced, i.e. cooking, washing clothes and bathing. The fan should be left running until any noticeable vapour has cleared.

Central Heating System This guide contains instructions on how to operate your central heating system and you should have had these instructions explained to you by your Site Manager during your familiarisation visit. warranty,, While your central heating system is fully covered by us under your initial 2 year warranty this cover does not extend to routine servicing and we strongly recommend that you take out one of the readily available service care plans for your heating system. Please be aware that failure to service your boiler every 12 months will invalidate your 2 year warranty warranty..

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Lubrication As you would expect, there are many areas within your new property that will benefit from regular lubrication.

Window Cleaning The windows in your property have been fitted with easy clean hinges to allow these windows to be cleaned on both sides from inside your property. This point is of particular importance as most subsequent damage to roof tiles is caused by window cleaners standing on porch roofs to clean the first floor windows. We strongly recommend that you insist upon upstairs windows being cleaned using the easyclean hinge facility.

Sanitaryware It is important that, when cleaning sanitaryware, the appropriate product is used to avoid any damage. Where acrylic baths are fitted, these should be cleaned as regularly as possible to prevent build up of deposits which will make the component increasingly difficult to clean. Abrasive cleaning materials should not be used with acrylic products under any circumstances, as this may result in the acrylic surface being scratched. The use of abrasive cleaners should also be avoided on taps, in both chrome and other finishes, as the surface material is likely to be scratched, eventually leading to the full removal of the surface material and subsequent corrosion. The guidelines below should be observed in order to maintain your acrylic fittings in pristine condition. When filling the bath, always use cold water before hot. This will stop any thermal stress occurring and reduce condensation considerably Clean the bath immediately after use, while the water is running away and the bath is still warm Do not use abrasive cleaners or those of an alkaline nature In hard water areas you may find that a build-up of lime salts occurs under the waterline and under dripping taps. Unsightly marks can be avoided by preventing this limescale build-up by cleaning the bath after use and mending dripping taps Do not allow solvents, such as hairspray, nail polish remover, dry cleaning fluid and cleaning products containing tetraethyl, to come into contact with the fittings Slight scratches and dulling of the fittings’ surfaces can be removed from acrylic baths by polishing Do not allow naked flames or burning cigarettes to come into contact with acrylic fittings

Redecorating The walls of your new Kebbell home have been painted with a light emulsion to allow the drying out process to complete properly. After the drying out period the walls may be painted or papered as desired. Surfaces to be decorated should be thoroughly prepared before refinishing to ensure best results and longer life. Painted surfaces take at least three months to dry thoroughly - washing should be avoided until after this time.

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Ironmongery All external and internal ironmongery is polished chrome. It is important that abrasive cleaners and metal polishes are not used to clean the ironmongery.

Post Entry Maintenance Sometimes, and despite our best efforts, something may go wrong. In such instances, we would ask that you please write to us outlining the nature of the problem at the following address:

Kebbell Homes 27 College Square Stokesley TS9 5DN or email us at: customercare-stokesley@kebbell.co.uk This way we can ensure that you receive a prompt and beneficial response.

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FACILITIES Common PParts arts All common parts will be maintained by the Management Company and funded by the service charge. The entrance hall floor is tiled, whilst the stairways and communal landings are all carpeted throughout. Skirtings are moulded MDF and balustrades are stainless steel with glass balustrades. Walls are emulsion painted. Awaiting confirmation of parking space number

Car PParking arking The car parking space allocated to your apartment is number xxxx. We request that in consideration for other residents, you park only within the bay allocated to you. Further car parking for visitors is available.

The Grounds The gardens of Caedmon's Prospect are laid out generally in accordance with the landscaping plan. The gardens are available for the enjoyment of the residents and guests of Caedmon's Prospect. Maintenance of the gardens is the responsibility of the Management Company.

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FIRE SAFETY Precautionary Advice Do not wait until a fire happens. If you and all the other people in the building follow these guidelines, you will all be much safer and less likely to start a fire or be injured in one. At all times: The main means of escape is the main staircase The fire doors in the corridor MUST NOT be left open at any time DO NOT use the lift Make sure that the smoke alarms in your home are working Do not store anything in your hall or corridor, especially anything that will burn easily Do not store things in the cupboard where the fuse board is fitted as this may obstruct the fuse/ distribution board, which in turn might cause a fire Do not block access routes to the building

Smoke Detectors Your home is fitted with one or more interconnected, mains powered smoke detectors with battery backup, which will automatically emit an audible alarm on detection of smoke. Where two or more detectors have been installed, each is linked to provide simultaneous operation of the alarms. The smoke alarms are connected to a dedicated radial circuit from the electrical consumer unit. Please refer to the smoke detector instructions in the appendices for further information.

Fire in Y our Apartment Your You must leave your home if it is affected by smoke or heat. If possible, close all doors and windows before leaving, but do not delay leaving the apartment and raising the alarm. If you are in the room where the fire has started, leave straight away, together with anybody else, and close the door. Do not stay behind to put the fire out! Do not use the lift! Do not delay by collecting any possessions! CALL THE FIRE BRIGADE!

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CONSTRUCTION Superstructure - Light Steel FFrame rame The structure of Caedmon's Prospect is engineer designed timber frame with brick external leaf.

Windows The windows are cream UPVC casements with sealed double glazing. Roof windows (where applicable) are supplied by Keylite, Tel: 01283 200151

Building TTeam eam Principal Contractor Kebbell Homes 27 College Square Stokesley Middlesborough Cleveland TS9 5DN Telephone: Fax: e-mail:

01642 712112 01642 712115 customercare-stokesley@kebbell.co.uk

The following are the main contractor details to assist you in making additions or alterations to your new home. Any items of specification or maintenance to your property should be reported direct to the Customer Care department at Kebbell Homes, in accordance with the terms of the NHBC warranty.

Electrical/Plumbing Contractor ROK PHE Ltd ROK Centre Wellington House Falcon Court Preston Farm Business Park Stockton-on-Tees TS18 3TS Telephone:

01642 616616

Heat Exchange Unit Air Quality Services Hampden Building Lincoln Road Cressex Business Park High Wycombe Bucks HP12 3RH Telephone:

01484 444700

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Kitchen Brickwork

Roundel

Kebbell Homes Telephone:

Telephone:

0191 427 1222

01642 712112 Worktops

Scaffolding

Roundel

Tiger Telephone:

Telephone:

0191 427 1222

01947 603665 Fencing

Drylining/Plastering Contractor W A Brown Telephone:

Kebbell Homes Telephone:

01642 712112

01642 370636 Landscaping

Windows

J J Harrison

Emerio Ltd Telephone:

Telephone:

01947 897471

07734 252682 Steelwork

Tiling Contractor Parker Tiling Telephone:

GT Architectural Telephone:

01484 404156

0191 487 5877 Vanity Units/Bathroom Cabinets

Carpenter

???????

Kebbell Homes Telephone:

Telephone: 01642 712112

Roof Tiling Barclay’s Telephone:

01642 601755

?????????

These sub-contractor details are provided to assist you in making additions or alterations to your new home. Any items of specification or maintenance to your property should be reported direct to Kebbell Homes, in accordance with the terms of the NHBC warranty.

Lift Insulation Kone Telephone:

0191 491 4103

Decorating Ditchburn’s Telephone:

01642 308120

Mastic Waterseal Telephone:

01642 717717

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SERVICES Service Suppliers Your services are currently supplied by the following companies, to whom any queries with regard to supply, tariffs and alternative options should be addressed. The meter readings, inserted here by hand on the day you completed the purchase of your new home, are the base readings from which your consumption will be measured and your bills calculated.

Electricity Supplied by:

npower Telephone:

0845 070 4851

Website:

www.npower.com

Meter Reading:

______________________

Date:

______________________

MPAN No:

______________________

Individually identified electricity meters are housed in a cupboard in the car park. Water Supplied by:

Yorkshire Water Telephone:

0845 1 24 24 24

Website:

www.yorkshirewater.com

Meter Reading:

______________________

Date:

______________________

Your stop cock is located in the cupboard outside the front door to plot 3 and your meter can be found in one of the two small manholes in the front garden to plot 1.

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Telephone Service Supplied by:

BT plc Telephone:

0800 800 150 (Customer Care & Sales)

Contact the above number for all available options. Telephone service supply, handset provision and connection are your own responsibility as the householder.

Television The apartments at Caedmon's Prospect are digitally prepared to receive Sky TV through a communal aerial located on the roof of the building. Each apartment owner will, however, need to sign a contract with Sky TV to receive this service.

Local Authority Council Tax

Council Tax Office Scarborough Borough Council Town Hall St Nicholas Street Scarborough North Yorkshire YO11 2HG Telephone: Website:

01723 232323 www.scarborough.gov.uk

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LOCAL INFORMA TION INFORMATION Local Government Scarborough Borough Council

01723 232323

Hospital Whitby General Hospital Spring Lane Whitby

01947 604851

Doctors (GP s) (GPs) Whitby Group Practice Spring Vale Medical Centre Rievaulx Road Whitby

01947 820888

Dentists Havelock Dental Practice 2 Havelock Place Whitby

01947 602040

Mr C H Bee 9 Victoria Square Whitby

01947 820026

Library Whitby Library Windsor Terrace Whitby

01947 602554

Primary Schools Airy Hill Community Primary School Waterstead Lane Whitby

01947 602688

West Cliff County Primary Church Square Whitby

01947 602510

Secondary Schools Caedmon School Airy Hill Whitby

01947 602570

Whitby Community College Prospect Hill Whitby

01947 602406

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HO TING ATER & CENTRAL HEA T W HEATING WA HOT Hot W ater Water Hot water for domestic use is provided by a water storage unit, which is situated either in a cupboard off the hall or in your kitchen. Hot water for domestic use is provided by an unvented hot water cylinder. The hot water tank has an immersion heater (electric element) that is wired to the mains electricity supply via an isolating switch. The hot water from an immersion heater is always drawn from the top of the cylinder, where it has risen over the cold water underneath. The cold water, fed to the tank from underneath, gives the hot water the pressure it needs to leave the cylinder, from the top, when required by the taps Instructions for the use of your cylinder are contained in the appendices. The cylinder is covered by the manufacturer ’s twelve month warranty and, in common with any appliance, will require regular maintenance thereafter to ensure safe and efficient operation. A maintenance contract is available through the manufacturer ’s agent, details of which may be found in the appendices to this guide. The ““Annual Annual Maintenance R ecord” Record” form, again to be found in the appendices, should be kept up to date, regardless of the company which undertakes the servicing.

Central Heating Heating output within your home is through a series of wall mounted electric heaters. Heating levels are contolled by zoned thermostats.

Making the Most of Y our Central Heating System Your Your heating system has been designed and installed in accordance with the current regulations and NHBC requirements. The system has been designed to operate continuously as required but you may find that, during periods when the external air temperature is below freezing or when your system is operated intermittently, it may be necessary to provide supplementary heating in order to maintain comfort conditions. Your heating system will operate with the minimum of attention once set to your requirements and comprises four main controls, each of which is detailed on the next page.

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Panel Heaters Electric panel heaters have been installed to heat your home. These produce convected heat in the form of warm air. The heated air is emitted from the grille at the top of the heater and cold air is drawn in at the bottom. Do not cover the grilles or place furniture within 5cms of the heater to avoid the possibility of overheating and fire. Instructions for programming the controls are contained in the manufacturer’s information.

Central Controller The central controller can be programmed to the desired ON/OFF heating times, following the instructions contained within this manual. In extreme winter conditions it may be necessary to operate the system continuously.

Individual Heater Thermostats Each heater has a thermostat, enabling you to set your preferred temperature for that area. Comfort conditions are of a personal nature and should be set accordingly, bearing in mind our recommendation not to exceed 20°C during the initial period of occupation (6-12 months).

Cylinder Thermostat The hot water temperature can be set to various requirements using the dial. Ideally it should be around 60°C. It should be noted however, that there is a risk of scalding should a storage temperature in excess of 60°C be selected.

General In colder weather where there is a possibility of frost damage, the heating system should be left to operate continuously, with the room thermostat set to a lower level (min. 6oC).

Handy Hints Comfort conditions will only be sustained when the structure of the home is fully warmed. During the winter there will be a warm-up period of at least 60 minutes before the effects of any heating will be noticed. The thermostats can only sense air temperature immediately surrounding their position, therefore it should be set at a level that will give comfort conditions throughout the dwelling. Servicing and maintenance is important to ensure the continuing high efficiency, long life and safe operation of your cylinder. The frequency of servicing depends on the particular installation conditions, and the use to which the appliance is put, but at least once a year is required. It is highly recommended that servicing arrangements are carried out by a recognised body or a registered installer.

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FINISHES & FITTINGS Throughout Walls

Crown Matt Gardenia

Ceilings

Crown Matt White

Internal Doors

Jelewen Oak Veneer North Yorkshire Timber Telephone: 01642 480393

Door Furniture

Serrozzetta M Polished Chrome Hardware Supply, Telephone: 01642 243403

Architrave

MDF Ovalo 18 x 58mm

Skirting

MDF Ovalo 16 x 118mm

Switches & Sockets

Valex Range

Heaters

Creda Electric Panel Heaters

Kitchen Floor Tiles

Fagle Polished Cream 300 x 600

Wall Tiles

Villiglas Permammon 100 x 100 R Parker Tiling, Telephone: 0191 487 5877

Luminaires

Downlights: Mains Voltage 50w 240v

Cabinets

Premier Gloss Cream Roundel Manufacturing, Telephone: 0191 427 6111

Worktops

Corro Mirabelle R6352

Sink

Teka Undermount Sink

Taps

Blanco Metro Mixer Tap

Fitted Appliances

Hob Cooker Dishwasher Washing Machine Fridge Freezer

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Maintenance Safety The following information provides safety advice for do-it-yourself maintenance work to your home. If you are in any doubt about your ability to carry out the work properly and to your own satisfaction, please seek professional advice.

Exercise Care When: Entering the roof space – always place your weight on the joists. Where mineral wool insulation is installed and may be disturbed, wear a facemask, goggles and gloves to protect against irritation from the fibres Working at height - e.g. cleaning windows (wherever possible clean from the inside), painting or decorating externally or gutter clearing. Where a ladder is the only means of access, the safest angle of use is where 1 metre out from the wall is matched by 4 metres up it. The base of the ladder should be placed on a firm, level, dry surface and prevented from sliding by securing the top or having someone stand on the bottom rung Using anything which involves heat - e.g. paint stripping gun. Be aware that these tools can cause highly inflammable items to catch fire Using power tools - e.g. garden equipment or power tools. A circuit breaker will give you even greater protection against the risk of shock should you cut through an extension lead and touch a live conductor

Do Not: Make any structural alterations to your home until you have consulted a professional. Always check with a qualified Structural Engineer and whether Planning and Building Regulations applications are needed Undertake a project unless you have the required skills to carry it out safely and competently. If not, seek help from experts Alter the electrical installation. This should be done by an electrician who is qualified to the relevant Regulations (known as Part P) - any work they carry out will be deemed to satisfy Building Regulations

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Bathroom Sanitaryware

Omnia Architectura Villeroy & Boch, Telephone: 0208 871 4028

Wall Tiles

Vitra Jerusalem Sand Plain/Kesme ??? Border

Floor Tiles

Jerusalem 300 x 300

Taps

Grohe Conetto

En-suite 1 Sanitaryware Wall Tiles Floor Tiles

Vanity Units Bathroom

Box top to be tiled as walls

En-suite 1

Getacore GC2423

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Kebbell