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SI*2255 / SO – SO* / Passcode turangalil4 Display current work area – *S - Display the status of all work areas *S* - Redisplay the Sign in Message S/* - AGENCY PCC N6L6.N6LF*AF2.A.B.C.E.F. Currency Exchange DC‡USD150/MX CALCULATOR T SABRE QUEUE STRUCTURE Ticketing

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IDENTIFICATION CODE KEYS - Display PNR (Personal Name Record) *PNR - Availabilities 115FEBMEXACA10A‡AA Return 1R30JUL - 1R‡200 - Special Service Request AA: 4 A11:3 EJ: 3KSML1-3.1 Buy segments 06y3* Minimum Connecting Time VCT*1/2 Verify flight information for entire PNR itinerary VI* Introduce Remarks 5H-SAL SALCESCOBAR1 26NOV2012

Ticketing line 7T-VOID/10FEB12 Navigate MD – MU – MT – MB ENCODE – DECODE W/-CC - W/*CC CC - AP - AC - AT - CY - CT ----------------------------------------------------------------REDISPLAY ELEMENTS OF THE PNR *I Display Itinerary *A Display all fields (Full PNR) *IA Display Itinerary number *IO Displays miscellaneous auxiliary segments 1*OA Display first availability *T Displays ticketing field only *HIA Changes of Itinerary/Schedule Change *N Display Name Field Only *Display Credit Card FF Frequent Traveler Information P Passenger Information P3 Airline General Facts *P3D Traveler secure flight information Airline General Facts P5 Notes/Remarks from passenger P5H Receiver by the agent *P6 Ticketing Field *P7 Phone Field *P9 UDID Info *. Ignore but display info IR Save info ER Display PNR History Data *H

BOOKING CLASSES First Class F, A, Z Business Class J, C, D Economy Class Y, B, H, M, L, Q, V, S, T, E, X CITY PAIR AVAILABITY Request City Pair Availability (CPA) Request additional flight availability 1* Change the departure time 1*(time) Redisplay last availability 1*R Redisplay Original availability 1*OA Add specified number of days to availability date 1‡1 Subtract specified number of days 1-1 Request return availability for specified number of days and time 1R‡7*10A Request return availability for specific days and time 1R22NOV10A Request to view all flights with all classes of service 1*C ------------------------------------------------------------Ignore I Ignore but show info IR Cancel XIA – X1 Delete all alt+backspace

FARE BASIS CODES ACTION/STATUS CODES Requesting need – Need seat sold Hold confirmed status Unable to confirm Was holding confirm/Now canceled No action taken / No show Schedule change Till confirm Unable / Flight not operating Holding confirmed airline space Guaranteed or group booking code

NN/SS HK UC HX NS SC TK UN YK GK

OTHER SERVICE INFORMATION (OSI) 3/4OSI_(AIRLINE CODE)_(FREE TEXT) DISPLAY REQUEST

*P3/4

SPECIAL SERVICE REQUEST (SSR) 3/4DOCS/DB/12JUN TRANSMIT SECURE FLIGHT DATA 3/4DOCSDB/DATE/SEX/SURNAME/FIRSTNAME/SEC ONDNAME-2.1 REMARK (P5H) CHANGE DELETE DISPLAY RESERVED SEATS

5H-SAL/SALCESCOBAR/29NOV12 510#H-FREE TEXT 510# *P5H 4G(Segmnt N)(Fila.col)-(2.1)

RD(Issue)(City Pairs)(Depart)(FaBa)-(Airline) RD19MAR12MEXACA28MAR12-AA‡Q123456 FQ(Issue)(City Pairs)(Depart)-(Airline) ‡ Q(FaBa) -----------------------------------------------------------VOID *PNR / *T / WETR*2 Check / OPEN – ISSUE DATE WV(Ticket Number) 7T-VOID/03DEC2012 XIA 5H-SAL/SALCESCOBAR/10FEB12 6CHARLIE/CUST QP/N6LF58/11 EXCHANGE *PNR / *T / WETR*2 Check / OPEN – ISSUE DATE *IA Fare Basis code / RD– FQ RD*16 DC‡USD10/MXN / T#150*0.16 / T#2000+400 123DECMEXCUN10A‡AM 02Y2* X1 0/1/2 PQ (Price Quote) / PQRD-ALL PPS2 QP/NGLF61/11

CANCELATION *PNR / *T / WETR*2 Check / OPEN – DATE Fare Basis code / RD– FQ RD*16 XIA 7T-REFUND/DATE 5H-SAL/SALCESCOBAR/10FEB12 6CHARLIE/CUST QP/N6LF101/11 FTC *PNR / *T / WETR*2 Check / OPEN – DATE Calculate Penalties + Taxes XIA 5H-SAL/SALCESCOBAR/10FEB12 T 0OTHXXGK1SAL‡330 6CARLOS/CUST ER PHASE IV *PNR W‡C Create Phase IV W‡I‡L Fare Bases W‡I‡Y Fare Bases W‡I‡C Fare Bases W‡I‡L Fare Bases

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