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Aged Care Guide
WESTERN AUSTRALIA 2021
How to use the Aged Care Guide
The articles up to page 113 will help you become better informed about aged care, community care and retirement living.
The Aged Care Guide also includes a comprehensive directory of residential aged care homes (see pages 120 –138); retirement accommodation (see pages 139 –140); home care packages (see pages 143 –150); and facilities or services specific to your cultural background (see pages 150 –152).
How do I find what I’m looking for?
There are a number of ways you can use the Aged Care Guide in order to find aged care homes, retirement accommodation, home care packages, products or services.
The index on page 160 can help you to find the main information topics in the book and can direct you to the different directory tables for aged care homes, retirement villages, in home care options or product/services in the back of the Guide. Each Council District (also known as a Local Government Area or LGA) on the referenced page includes a list of suburbs with homes or villages in each suburb listed in alphabetical order.
You will find some retirement accommodation listed within the residential directory where they are co‑located on the same geographical site as the aged care home. Locality search: If you know the Council District, suburb or town, then use the cross reference index on pages 116–117. Each of these lists are in alphabetical order and you can then refer to the page referenced.
Cultural search: If you are of non-English speaking background, or prefer to find a home or service specific to your cultural needs, refer to the multicultural listings on pages 150 –152.
Searching for other services . . .
If you are looking for In Home Care Services, Centre Based Care, Day Therapy Centres or other Products and Services, you can find this in grid form in the directory section (pages 153 –157).
Visit AgedCareGuide.com.au for a complete list of services available near you. 118
2021
AGED CARE GUIDE A
DPS
PUBLICATION
Guide
WESTERN AUSTRALIA 2021
Council (LGA*) Maps
These maps provide you with a geographical reference to the Council areas in Western Australia.
Metro
Western Australia
AgedCareGuide.com.au
WESTERN AUSTRALIA 2021
Aged Care Home Name Villa Dalmacia Aged Care Facility
Spearwood 9418 5222
DPS Web ID 16763
Cultural Aged Care Home Group Name Macedonian MYVISTA Residential Aged Care
Balcatta 9207 4666
DPS Web ID 16676
Villa Terenzio
Marangaroo 9247 0888
16656
NESB
Dianella 9376 5830
16774
Jewish
Maurice Zeffert
LGBTIQ
Hall & Prior Tuohy Aged Care Home
PHONE (08)
Dianella 9375 4600 Midland 9274 1756
17018 16766
Polish
PHONE (08)
Hellenic Community Aged Care Residency by Dillons Mount Lawley
Mount Lawley 9271 5674
Portuguese Villa Dalmacia Aged Care Facility
Macedonian Aegis St Michael's
North Perth 9227 2900
16770
Serbian
Macedonian Hall & Prior Leighton Aged Care Home
West Perth 9328 9355
16631
Vietnamese Residency by Dillons Mount Lawley
Spearwood 9418 5222
MYVISTA Residential Aged Care
Abbreviations
AC..............................................................................Aged Care ACAS ........................... Aged Care Assessment Service ACHA ....................... Assistance with Care & Housing for the Aged ACL ............................................................ Aged Care Living ACS ....................................................Aged Care Service(s) Apts..................................................................... Apartments Assoc ....................................................................Association ATSI ......................... Aboriginal, Torres Strait Islander Aust......................................................................... Australian CALD ............... Culturally and Linguistically Diverse CBC ......................................................... Centre Based Care CC ............................................................... Community Care Com’ty ................................................................ Community Coop ....................................................................Cooperative CS ................................................... Community Service(s) Ctr .....................................................................................Centre
16697 16763
Balcatta 9207 4666
16676
Mount Lawley 9271 5674
16697
AgedCareGuide.com.au
WESTERN AUSTRALIA 2021
Culturally appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services
The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted
cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all
people regardless of sexuality, race or religious characteristics. The service providers of these Home Care Packages, listed below, have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.
Regional
Home Care |
ALITY PSEst.QU1999
Residential Care | Retirement Living AgedCareGuide.com.au | TalkingAgedCare.com.au / TalkingAgedCare | @TalkingAgedCare
*Local Government Area
Cultural Group African
Service Provider Comfort Keepers Perth - South of the River
9315 2200
DPS Web ID 19580
Cultural Group ATSI
Service Provider Yaandina Aged Care Centre
9182 1365
DPS Web ID 16706
Arabic
Comfort Keepers Perth - South of the River
9315 2200
19580
Bengali
Triple A Care Home Care Packages
9328 3435
17782
Arabic
St Basil's Home Care Packages
6146 2585
17777
Bosnian
Peel Community Care
9531 2076
38762
Asian
Chung Wah CAC Home Care Packages
9328 3988
17754
Bosnian
Rainbow Multicultural Aged Care Program
9271 2026
17759
Asian
Triple A Care Home Care Packages
9328 3435
17782
Bosnian
St Simeon HealthCare Service
Asian
Umbrella Multicultural At Home Care
9275 4411
21464
Burmese
Chung Wah CAC Home Care Packages
13 11 51
18421
Burmese
Triple A Care Home Care Packages
9411 3780
17735
CALD
Amana Living Home Care Services
ATSI
Bethanie Community Care Mid West
ATSI
Cockburn Care Home Care Packages
ATSI
Enrich Living Services WA Metropolitan
ATSI
Home Care Packages at Rise
PHONE (08)
1300 202 003 17723 6274 3700
17744
PHONE (08)
0478 184 732 38307 9328 3988
17754
9328 3435
17782
1300 262 626 17724
CALD
Bethanie Community Care Mid West
13 11 51
18421
CALD
Bethanie Community Care Perth Metro East
13 11 51
21036
ATSI
Home Care, Southern Plus
1300 000 161 17729
CALD
Bethanie Community Care Perth Metro North
ATSI
Home Support Services
1800 854 300 21929
CALD
Bethanie Community Care South West
13 11 51
17798
13 11 51
17733
ATSI
Juniper Home Care
1300 313 000 18080
CALD
Brightwater At Home
1300 223 968 17728
ATSI
Juniper Kununurra Community Care
1300 313 000 17750
CALD
Catholic Homes Home Care Services Metro
1300 244 000 21188
ATSI
Life Without Barriers Kimberley/Goldfields
1300 244 000 38333
ATSI
Ngaanyatjarra Health Community Care Services
ATSI
Shire of Narrogin Regional Homecare
38382
CALD
Catholic Homes Home Care Services Regional
0439 227 618 19624
CALD
Chung Wah CAC Home Care Packages
9328 3988
17754
CALD
Comfort Keepers Perth North/Hills/Mandurah
9492 8920
18430
CALD
Home Support Services Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) MYVISTA Home Care
CALD
Rainbow Multicultural Aged Care Program
9194 5400 9890 0700
17751
ATSI
Silver Chain Albany Home Care Packages
1300 761 577 17762
CALD
ATSI
Silver Chain Bunbury/South West HCPs
1300 761 577 17764
CALD
ATSI
Silver Chain Geraldton Home Care Packages
ATSI
9242 0119
17767
Silver Chain Kalgoorlie Home Care Packages
1300 761 577 18445
ATSI
Silver Chain Karratha Home Care Packages
1300 761 577 17758
ATSI
Silver Chain Perth Home Care Packages
ATSI
Southern Plus Home Care Packages Country Reg
ATSI
WACHS Kimberley Aged & Community Services
9242 0119
17763
1300 000 161 17776 9192 0333
17749
ATSI
Warmun Community (Turkey Creek) AC Services
ATSI
White Oak Home Care Packages
9301 0299
20085
ATSI
Wiluna Aged Care Services
9981 8641
17790
0427 867 245 17787
1800 854 300 21929 9228 2220
17799
9207 4666
18042
9271 2026
17759
CALD
Silver Chain Peel Home Care Packages
CALD
Silver Chain Perth Home Care Packages
9242 0119
17763
CALD
Southcare Home Care Packages
9450 6233
17775
CALD
Southern Plus Home Care Packages Country Region 1300 000 161 17776
CALD
St Basil's Home Care Packages
6146 2585
17777
CALD
Town of Bassendean In Home Care
9279 6588
17780
CALD
Triple A Care Home Care Packages
9328 3435
17782
ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background
Guide
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151
Cultural Group Italian Italian
ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background
D
How to use the Aged Care Guide
The information featured in the Aged Care Guide Western Australia 2021 will inform you on a number of considerations when choosing accommodation and care options.
1300 761 577 17769
DAP .......................... Daily Accommodation Payment Dis.............................................................................. Disability Dist ................................................................................. District DTC ...................................................... Day Therapy Centre DVA ...........................Department of Veterans’ Affairs Estn ................................................................................Eastern Fmr................................................................................. Former Gtr...................................................................................Greater H/Care or HC ..................................................... Home Care HCP................................................Home Care Package(s) Hlth ................................................................................. Health Hosp ............................................................................Hospital HS.............................................................. Health Service(s) Hse ................................................................................... House IBC ............................................................Inside Back Cover IFC ........................................................... Inside Front Cover ILU....................................... Independent Living Unit(s)
Index Abbreviations............................................................................................................ 159 Aboriginal and Torres Strait Islander (ATSI) ................................................77 Advocacy...................................................................................................................... 109 Aged Care Assessment Team (ACAT) ...............................................................47 Appeal .........................................................................................................................47 Assessment ..............................................................................................................47 Referrals .....................................................................................................................47 Regions ............................................................................................................................ Aged care checklist ........................................................................................... 83-84 Aged care explained...............................................................................................6-8 Aged care homes ............................................................................................... 49-59 Accommodation payments .............................................................................58 Accreditation and certification......................................................................53 Basic Daily Fees ......................................................................................................57 Charter of Rights ...................................................................................................54 Complaints................................................................................................................54 Costs .............................................................................................................................57 Cultural services.....................................................................................................74 Directory listings ..................................................................................... 120-138 Extra services...........................................................................................................73 Homes and their services .................................................................................50 How much will I pay............................................................................................58 Payment Options ..................................................................................................59 Quality standards..................................................................................................53 RAD & DAP ................................................................................................................59 Where do I start .....................................................................................................49 Applying to a home..................................................................................................61 Waitlist........................................................................................................................61 Vacancy.......................................................................................................................61 Assessments ......................................................................................................... 46-47 Care leavers ...................................................................................................................77 Centre Based Care Services........................................................................... 34-35 Directory listings ..................................................................................... 154-155 Commonwealth Home Support Programme (CHSP) .................... 16-21 Am I eligible? ..........................................................................................................19 Directory listings ..................................................................................... 153-154 Types of services provided ...............................................................................19 Urgent needs ...........................................................................................................20 What is CHSP? .........................................................................................................19 Who is CHSP for? ...................................................................................................19 Who pays for CHSP services?..........................................................................20 Community Visitors Scheme................................................................................40 Consumer Directed Care.........................................................................................16 Costs for residential care................................................................................ 57-58 Culturally and Linguistically Diverse (CALD) people..............................77 Directory listings .................................................................................... 150-152 Daily living in a nursing home ................................................................... 64-66 Day Therapy Centres.................................................................................................35 Directory listings ................................................................................................ 155 Deciding on a home .................................................................................................62
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WESTERN AUSTRALIA 2021
Indep................................................................ Independent LGBTIQ ............... Lesbian Gay Bisexual Transgender Intersex Questioning Lwr ................................................................................... Lower Melb ......................................................................Melbourne Metro ...............................................................Metropolitan N/Home....................................................... Nursing Home N/hood...................................................... Neighbourhood NESB .................. Non English Speaking Background NH................................................................... Nursing Home Nth .................................................................................... North Nthn ..........................................................................Northern NW ........................................................................ North West OBC....................................................... Outside Back Cover PAG ........................................ Planned Activity Group(s) Prog ...................................................................... Program(s) RAC.................................................Residential Aged Care RAD ...............Refundable Accommodation Deposit Reg ............................................................................. Regional
Definition of often used terms ........................................................................ 114 Dementia.......................................................................................................... 110-112 Changed behaviours .............................................................................. 110,112 Specialised support .......................................................................................... 112 Where can I get help?...................................................................................... 110 Directory index......................................................................................................... 115 Aged care home listings ..................................................................... 120-138 Centre Based Care listings.................................................................. 154-155 Council reference index .................................................................................. 116 Culturally appropriate homes and services ............................. 150-152 Day Therapy Centres listings............................................................. 150-152 Home Care Packages listings....................................................................... 155 In home care provider listings ......................................................... 153-154 Local Government Area (LGA) reference index ................................. 116 Organisation & business index........................................................ 157-159 Products & services listings............................................................... 156-157 Retirement accommodation listings ........................................... 139-140 Suburb reference index .................................................................................. 117 Town reference index ...................................................................................... 117 Disability.........................................................................................................................77 End of life .................................................................................................................... 113 Family and friends............................................................................................. 113 Palliative care in a nursing home ............................................................. 113 Residents with dementia .............................................................................. 113 Services to help at home ............................................................................... 113 Estate planning............................................................................................. 106-107 Enduring Power of Attorney and Guardianship ............................... 106 Financial advice ............................................................................................... 99-105 Financial counselling ....................................................................................... 101 How an expert can help ................................................................................. 100 Important questions to ask.......................................................................... 101 Paying for your care.............................................................................................99 What will it cost.................................................................................................. 101 What you ought to know - five facts ...................................................... 102 Financially disadvantaged....................................................................................78 Frequently asked questions ......................................................................... 79-80 Home Care flow chart..............................................................................................14 Home Care Packages........................................................................................ 22-32 Approved providers .............................................................................................29 Are you eligible? ....................................................................................................26 Care Agreement .....................................................................................................29 Cost ...............................................................................................................................30 Directory listings ........................................................................................................ Exit fees ......................................................................................................................31 How much you will pay .....................................................................................31 Priority ........................................................................................................................26 Quality and complaints .....................................................................................32 Services not provided .........................................................................................26 Services provided..................................................................................................25 Types of packages ................................................................................................22 Homeless ........................................................................................................................78 How to use the Aged Care Guide ......................................................................12 LGBTIQ ..............................................................................................................................78
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Res......................................................................... Residential Ret/Retire.......................................................... Retirement RV...........................................................Retirement Village SE .............................................................................South East Serv.......................................................................... Service(s) SL ..............................................................Supported Living Soc ..................................................................................... Social SRS .............................. Supported Residential Service SSG ............................................ Social Support Group(s) Sth ..................................................................................... South Sthn .......................................................................... Southern STRC.................................. Short Term Restorative Care Supp ............................................................................ Support SW .............................................................. South West(ern) TCP................................... Transitional Care Program(s) Trans ......................................................................... Transport VHC ...................................................Veterans’ Home Care VMCH ................................. Villa Maria Catholic Homes Wstn ............................................................................Western
Mobility ................................................................................................................... 42-45 Assistive technology solutions ......................................................................44 Improve access .......................................................................................................42 Mobility aids ............................................................................................................43 Safety at home .......................................................................................................42 Technology ...............................................................................................................44 Moving into a home......................................................................................... 63-64 What can you bring .............................................................................................63 Making the transition ........................................................................................64 My Aged Care .............................................................................................................8-9 Placement consultants ................................................................................... 92-98 Case management ...............................................................................................96 Choosing a placement consultant...............................................................94 How a placement consultant can help .....................................................92 Negotiate and advocate for you ...................................................................93 Resolving family disputes ................................................................................94 Private home care.............................................................................................. 32-34 Regional Assessment Service (RAS)................................................................46 Assessment ..............................................................................................................46 Referrals .....................................................................................................................46 Regaining your independence ................................................................... 38-39 Resident agreement ........................................................................................ 67-68 Retirement living........................................................................................... 8,86-91 Choosing a village ................................................................................................91 Departure/exit fee................................................................................................90 Deposit or entry contribution ........................................................................89 Directory listings ..................................................................................... 139-140 Fees and charges ...................................................................................................89 Finding the right village ...................................................................................90 Life in a village .......................................................................................................91 Ownership.................................................................................................................89 Types of villages.....................................................................................................86 Vacating .....................................................................................................................90 Residential Care flow chart ..................................................................................48 Respite ........................................................................................................7,36-38,72 At home......................................................................................................................36 Centre Based Respite Care ...............................................................................38 Cost ........................................................................................................................38,72 Eligibility....................................................................................................................38 Residential respite................................................................................................72 Restorative care ..........................................................................................................39 Rural & Regional clients.........................................................................................78 Short term Restorative Care ................................................................................39 Special needs groups ....................................................................................... 77-78 Support at home ................................................................................................ 15-16 Transition Care.............................................................................................................38 Transport services.............................................................................................. 41-42 Supported Living .......................................................................................................85 Care Communities ................................................................................................85 Choosing a community .....................................................................................85 Useful phone numbers ..............................................................................................6 Veterans ...................................................................................................................36,78 Veterans' support ......................................................................................................36
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