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2018 Winners and Nominees

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CONTENTS INDIVIDUAL AWARD WINNERS 2

Administration Staff

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Miriska Gerber

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Project Beta

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Rhona Macdonald

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DPUS Modular Mixing Team

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Karl Saggese

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Aza Scale UP Team

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Linda Hepenstall

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DPUS Set Up Team

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Chris Cuthbertson

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QC Instrumentation Team

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TEAM AWARD WINNERS 6

Training Team

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DPL Warehouse Leadership Team

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QC Team

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Anastrozole Contamination Team

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OTC Team

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ISOT Growth Team

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Health & Safety Committee

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China Market Team

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QC Team

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ICH Q3D Compliance Team

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NPD Stability/QC Team

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Cure Kids Great Adventure Race Team

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DPFL Engineering Project Team

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TEAM NOMINATIONS 14

HR/Payroll Frequency Change Team

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Automation Team

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NPD Multi Team

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CISO Team

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QA Batch Review Team

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TWIN SolGel

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Green Cross Health Trade Marketing Team

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DML Site HR Recruitment

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LIMS Testing Team (Project ASCEND)

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Procurement Team

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QC Review Team

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IT Team

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IT & Engineering Repair Teams

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INDIVIDUAL AWARD WINNERS Congratulations to the winners of the MC and Managing Director Awards.

MC AWARD Miriska Gerber Rhona Macdonald Karl Saggese

MANAGING DIRECTOR AWARD Linda Hepenstall Chris Cuthbertson

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MC AWARD

MC AWARD

Miriska Gerber

Rhona Macdonald

Over the last year Miriska has consistently demonstrated the Douglas DO WEL Principles. Whether it’s working on chemical hazard assessments, facility/process risk assessments, safety data sheets or just better PPE to keep us all safe, she works tirelessly to a high stand to deliver the required outcome.

Since starting at Douglas just a few years ago, Rhona has made a significant contribution to the growth of our clinical capabilities. When she joined us, our R&D efforts were focused on generic product development and most of our clinical endeavours were limited to bioequivalence studies. The generic NPD pipeline continues to grow alongside an increasing commitment to drug repositioning opportunities which demand increasing levels of clinical support and management with complex Phase 1 to 3 safety and efficacy clinical trials. For example, we are starting a Phase 1 trial in cervical dysplasia next week in NZ and are on a path to dosing the first patients in a 250 patient Phase 2 trial in Treatment Resistant Depression in NZ/Australia and Singapore in September.

The Occupational Hygiene Program that she has had to build from the ground up is practical, value adding and comprehensive. The same can be said of the trainings and weekly briefings that she conducts with all the production staff raising the awareness and safety of us all. Whenever there are problems, Miriska contributes by suggesting multiple solutions making her a valuable addition to any project team. Her tenacity and perseverance is evident on the ‘Chipping” away at the CHIP project which with all its resourcing constraints could have simply stalled but under her leadership has progressed in spite of these constraints. Mariska’s willingness to get a job done has no better example than during the FDA audit where a spill was identified in a service area. In the short space of time of the auditor moving from the audit room to the service area, Miriska had assembled the spill team, cleaned up the spill following the appropriate standard and cleared the area. Miriska is not just a valued and highly respected member of our Technical Services team but also the Health and Safety Committee and the wider Douglas (DML) team.

Rhona Macdonald has risen ably to the new challenges we have put to her in leading the clinical affairs team with these new assignments. Rhona has a good eye for talent and has appointed team members wisely who are highly effective, providing a superb base from which to realise future growth. Rhona exemplifies the Douglas DOWEL principles; she delivers on commitments and has a can-do approach to new challenges; she owns problems and ensures that we reach resolution working as a team, she is committed to producing data of high quality and integrity and has a leadership style that encourages and develops team members. All of this Rhona does with a wonderful sense of good humour.

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MC AWARD

MANAGING DIRECTOR AWARD

Karl Saggese

Linda Hepenstall

Anytime we have a major system issue, regardless of responsibility or cause, Karl always works tirelessly to resolve the issue and minimise the impact on our users.

Often high performers can fly under the radar and their loyal efforts are just accepted as business as usual.

Karl is always keen to learn; he is proactive and leverages the wealth of knowledge available on the internet. Karl understands that the IT industry is moving at breakneck speed and constant selfdevelopment is the only way to keep up. Karl works well with everyone! The MC receives regular feedback about how much people enjoy working with Karl. He is patient, knowledgeable and has a genuine desire to help people. IT has several business partners that we rely on to deliver our services. Karl works well with them and pushes them when required. When Douglas migrated from Home Drive to Office 365, Karl worked diligently to address the issues and ensure our users were not affected. During the Cyber Security Attack in late 2017, Karl really excelled. He undertook fantastic detective work, which helped us close the vulnerability used by the attackers. Karl is an asset to both the IT department and Douglas.

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This award is to recognise an employee who has fronted the company for 28 years, an employee who receives more unsolicited praise from visitors and customers than any other staff member. An employee who stamps their own form of perfection on her role and leaves a lasting impression on our visitors and callers: Linda Hepenstall.


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MANAGING DIRECTOR AWARD Chris Cuthbertson Chris has been instrumental in the establishment of our new product development facility in Warminster, Pennsylvania. Late 2017, Chris took on the role of Program Manager for DPUSA. He oversaw procurement of all CAPEX for the labs and pilot plant ensuring that orders of critical equipment were placed before the end of that year. In 2018, Chris worked with the DPUSA team to build business cases for 4 products which were subsequently endorsed by our Management Committee and remain on track for regulatory submission in 2019. Chris has a keen eye for detail and a sound understanding of the product development process. Chris expresses the DOWEL principles; he delivers on promises, takes ownership of problems that are inevitable in the development process, works well with global teams, excels in his goals and leads with confidence.

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TEAM AWARD WINNERS Congratulations to our winners and to everyone nominated by their peers.

DELIVER ON PROMISE AWARD DPL Warehouse Leadership Team

OWN IT AWARD Anastrozole Contamination Team

WORK TOGETHER AWARD ISOT Growth Team

EXCEL AWARD China Market Team

LEAD AWARD ICH Q3D Compliance Team

SIR GRAEME AND LADY NGAIRE COMMUNITY TROPHY Cure Kids Great Adventure Race Team

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DELIVER ON PROMISE AWARD DPL Warehouse Leadership Team The DPL Warehouse Team won this year’s award for the Delivering on Promise operating principle. After the first quarter of 2017, the Warehouse Team assessed their poor performance and was determined to lift their delivery performance back up to the Best in Class target of 99%. While the company enjoyed good growth in the domestic market at the start of FY18, The Warehouse Team was struggling to keep up, and by June their on-time performance had plummeted to 77%. The leadership team, led by Ryan Gibbs and his supervisors, Peter Pua, Deepak Pratap plus the Leading Hands, came together in July to formulate a plan to get back on track. During Q2 the team worked hard to improve their service level and by the end of August had clawed their way to 95% and less than three months later they had hit their target of 99%, which was maintained for the rest of the year. The Warehouse Team promised to rectify their poor performance and I congratulate and commend them and all the members of the DPL Warehouse Team for living up to Douglas’s first Operating Principle of Delivering on their Promise. Team Members Ryan Gibbs Peter Pua Stella Gibbons Neil Smithson Deepak Pratap Darren Tahi Tahi Chris Tutton

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OWN IT AWARD Anastrozole Contamination Team Glass Fragments within a product can, if not quickly isolated and identified, result in costly recalls and damage to a company’s reputation. On 01 November last year one of our very vigilant afternoon shift operators, Chirag Patel, noticed what appeared to be glass fragments while sieving some materials for a batch of Anastrozole tablets. Immediately the Anastrozole Contamination Team was formed and they jumped into action to confirm what these particles were and to identify their source. This was a great example of a group of people showing one of the Douglas principles “Own It”. Although it could have been seen as a manufacturing or quality problem, this was an excellent example of a team coming together from across the company for the common good. After a lot of investigative work and lab testing they were able to rule out many of the raw materials that are commonly used in a number of our products. This was great news because if glass had been in any of those common raw materials it would have resulted in a large recall of some of our biggest products. Their work confirmed that the fragments were indeed glass and that they had come from a batch of the Anastrozole API from the manufacturer, Scinopharm. However, that too could have been another very large problem because in addition to the Anastrozole API, Scinopharm also manufacture Letrozole and Exemestane APIs for us. Exemestane is a product recently launched in the USA and is doing very well. Glass in this product could have devastated the product. Working with our API supplier the team was able to confirm the contamination was isolated to this batch of Anastrozole and that the other APIs were not affected. Of course this is the short version of the story. During this process it was necessary to keep customers up to date with the situation which initially included many batches of different products. A lot of time was spent keeping them abreast of developments as the investigation proceeded.

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It also involved working with manufacturers of excipients as well as the API manufacturer to ensure thorough investigations were conducted at their manufacturing sites to help supplement our investigations to rule out these materials. This team, in taking ownership of the problem, working together and often for long hours, quickly identified the root cause of the problem and saved us from what could have been an expensive recall. Team Members Lorraine Edmeades Tanya Stewart Eric Uy Mukesh Chandra Marten Vos Erica Yin Mike Veerasamy Bill Starrs Tanay Athavale


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WORK TOGETHER AWARD ISOT Growth Team The Isotretinoin US Demand Team has won the award for the Working Together operating principle. At the start of the financial year, the Planning Team received a large forecast increase to fill a supply gap in the US market. Every month the volumes were increasing finally reaching a peak demand of 220%. This took a remarkable effort by the Planning Team, DML who manufactured some batches, our CMOs who lifted production from 12m caps per month to 30m caps at the height of the demand and also to our US packers who ran three shifts, six days a week to pack the additional demand. While all this was happening the unsung heroes were the Quality Team who were putting in remarkable shifts to achieve all the testing and releasing the bulk and finished goods. We were amazed by the support from Swiss Caps and Almac and we were thankful for the support from senior management; however, it was the combined efforts of over 40 people all focused on a single goal that made this possible. In summary, the Isotretinoin US demand team demonstrated the highest levels of cooperation and teamwork to be able to meet this significant demand increase. The team worked many extra hours, often late at night to make and receive calls to Europe. The extraordinary team work led to Douglas being able to keep customers happy and the market satisfied with our product. Well done to all the members of the Isotretinoin US Demand Team, and to the wider team members who were critical to the success. This is a team that truly lived up to Douglas’s third Operating Principle of Working Together. Team Members Christine Lovrich Richard Marshall Praveen Ravi Krishnan Namboothiri Jackson Samuela

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EXCEL AWARD China Market Team The China Market Team grew sales by 176% year on year and exceeded budget by 85%! From almost nothing two years ago to a five and half million dollar business today, this is a team that sets ambitious goals, comes up with a plan to achieve them and then roles up its sleeves and goes the extra mile to make things happen. Extensive travel, countless weekends spent with customers and endless hours trying to ensure they have enough product to meet demand. The key success factor is the Clinicians flagship store on Tmall Global, and this success story begins from a rare invitation from Alibaba. Tmall Global is owned by Alibaba, which is the largest businessto-consumer (B2C) retail platform in Asia, enabling businesses to sell directly to millions of consumers throughout China. Early last year, invited by the Business Development Director from Alibaba, Gillian Moore and Carlos Zhao (from the China Team) visited Alibaba HQ in Hangzhou, China. In the meeting the senior management from Alibaba expressed their strong interest to have Clinicians selling on one of their most visible and profitable online platforms: Tmall Global. In fact, Alibaba had only invited 30 companies from overseas to their Tmall Global in FY18 and Clinicians was one they had kept an eye on for a couple of years. Clinicians have been a pharmacy nutraceutical brand for over two decades. Bought by Douglas in 2008, it’s now one of the most visible and top selling brands in the New Zealand pharmacy channel. The Clinicians China market started in 2017 when staff in China were experiencing severe air pollution and had concerns of the quality and safety of their local products. They reached out to their friends and family who lived overseas to buy products on their behalf and sent them back via parcels. The researchbased Clinicians Nasal Clear caught their attention and soon became a hit; Fiji Manufacturing was producing it constantly to keep up with the demand. Half a million dollars of incremental sales were made because of it.

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Clinician flagship store on Tmall Global contributed $648K of sales since Aug-17. Furthermore, it boosted Clinicians’ brand ranking on Tmall to #55 in Jan18 from #267 in Sep-17, ahead of Good Health #58, Nutra-Life #119, and Go Healthy #240. As a result of this benchmarking effect, all channels experienced a significant uplift in popularity and sales in FY18. This has been a wonderful example of a Douglas team excelling. Team Members Kim Atkinson Jane Cronin Ping Huang Natalie Jacobs Brent Limmer Gillian Moore Theresa Sparrow Carlos Zhao


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LEAD AWARD ICH Q3D Compliance Team The Elemental Impurities team is a multifunctional team with members from Reg Affairs, NPD and Technical Services. The team has embodied the Douglas principles throughout and especially during the more challenging of times! For those who do not know why this is so important, there has been a global focus on the very small levels of elements that have the potential to contaminate our products. It’s not new, in fact the media has been reporting aspects regarding food for many years. Who remembers mercury levels in tuna, as an example?, Now the regulations have been formalised, harmonised (after a few false starts) and made much more specific. To indicate just how big this actually is, a risk assessment had to be carried out for all the required 24 elements.

requirements. But in spite of all this they never lost sight of the end goal and have been delivering reports of a high standard for all our products both current and those newly developed. And now we have a process, experience and the contacts for the smooth transition to hand over for the business to move forward with. Team Members Niall Bell Anish Christian Tony Clark Damian Jackson Elena Markman Sammy Mukayeva Suzett Perry Ali Adil

On all excipients, APIs (drug substances) and packaging components that we use individually, going right back to how they are made, where they come from, where they are dug up from. Then looking at all the manufacturing equipment they could come into contact with. Once all this information had been assessed, they had to be combined to form the products we sell. On top of this they then had to get them tested to support our assessment In order to meet this requirement the team had to come together and figure out not only the process but also come to grips with a new testing capability. A capability Douglas does not currently have or has ever had previously. Risk assessments were developed and over the course of the year continuously improved. Testing has been something of a challenge to the project. The team had to develop and hand hold an external lab to get an appropriate method that would be acceptable to the authorities. Also the team had to find alternative facilities to manage the risk and delays of having just one facility, deal with constant let downs of timelines from that laboratory, juggle priorities and lead the external lab ensuring that we met the expectations of our customers. The team also went to the laboratory to conduct training and ensure that the testing carried out met the expected

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SIR GRAEME AND LADY NGAIRE COMMUNITY TROPHY Cure Kids Great Adventure Race Team Cure Kids, is an organisation that funds vital medical research so all children can live a healthy childhood. This year’s team achieved a first place in their category (short course, 3-5 hrs). A small but dedicated group of runners and support crew devoted personal time and effort into training for this race as well as fundraising for the organisation. “Our team of runners/cyclists could not have made this achievement, directly benefitting children in pain or discomfort, without the assistance of our support team and the generous support from Jeff Douglas and the whole organisation. This joint effort made this a true “Team Douglas Achievement”. Russell Martin Team Members Russell Martin Jerry Papalii Kurt McDonald Olivia Pointon Dan Zharioudakis Patricia Cabedo-Sanz Sally Wishart Karen Neale

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Lighting the way together

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TEAM NOMINATIONS The following section is to acknowledge all the teams who were nominated by their peers and were instrumental in Douglas’ success.

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NOMINATED

NOMINATED

Automation Team

TWIN SolGel

After the restructure of the Automation team in May 2017 the team achieved record sales of Alpacas and EV54s, a record amount of installations and training plus a 96% Douglas Automation recommendation rate from surveys to name a few of their achievements this year.

TWIN is a difficult product that creates lots of challenges. High value, dangerous to store, etc. but Lora and the team have always found solutions to overcome any obstacles and have been negotiating with the customer to make this project very profitable for Douglas, not just as a development project but also a commercial project.

Team Members Max Messenger Megha Khar Alaa Alghamdi Braden Cummings Regan Cooper Penny Thompson Gail Durry Angie Ransley Karen Fabiano Support Members Tracy McAlpine Sally Craigie Lucy McGrath Peter Tutton Chris Tutton Peter Pua Rachael Winyard

Team Members Lora Wallis Christine Jenkins And the rest of the team

NOMINATED DML Site HR Recruitment Both DML and DPL were, and still are, in urgent need of recruiting new staff. To be able to help this huge number of hiring, Joey and Janine, willingly and with no complaints put in incredible amounts of overtime. Despite this they still stay friendly with staff members that need their help. Team Members Joey Hulme Janine Godfrey

NOMINATED CISO Team CISO is a difficult project which produced a lot of challenges. Many problems occurred throughout the project but Vina and the team have always been able to go the extra mile and find solutions or compromises to the issue. Team Members Vina Komari And the rest of the team

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NOMINATED

NOMINATED

Procurement Team

Administration Staff

The team was set a target savings of $600k at the start of the year. To place this target in context the previous year, the Procurement Team under the leadership of previous managers saved $350k. In FY18, the team achieved a remarkable $1,117,000 savings for Douglas on previous expenditure.

The administration staff ensures that the ideas of managers and staff are acted upon and come to fruition. They keep calm in the face of adversity. They always carry out tasks put before them and manage this all with a smile. They solve problems and see to what needs fixing. They listen to the complaints of colleagues and always keep confidence. They are experts at fixing things and getting things done.

Team Members Garyth Dalton Peter Tutton Andy Martin Tamaka Langi-Swann Brent Limmer Mary Brink Trent Barclay

NOMINATED IT Team They are always approachable, helpful and willing to come to our aid even when we have done something stupid like lock ourselves out of our computer. This team is accommodating and go the extra mile, time after time, to ensure that we can do our jobs. They are polite, proactive and efficient. Good natured and respectful in the help they give us. Team Members Dean Hollier David Thorn Karl Saggese Sam Perrett

Team Members Jane Campbell Linda Hepenstall Rachael Winyard Karen Neale Julie Tutton-Jones Tracey McAlpine Charmaine Connolly Jenny Gibbs Rebecca Bennet

NOMINATED Project Beta Project Beta is a low strength, highly potent development for the USA. Over the course of this project, the team had multiple challenges including failed registration batches, last minute excipient substitutions due to supplier no longer being able to supply, key team members leaving and a partner who was stretched for resources. Yet they managed to compile a dossier that was accepted by the FDA with no RTR’s or minor questions (a first for Douglas). Team Members Christine Jenkins Tony Clark Chris Ritchie Judy Chan Katie McLoughlin Rhona Macdonald Wai Bik Mak Carolyn Ngu Wenxu Jiao Aileen Cacayan

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NOMINATED

NOMINATED

DPUS Modular Mixing Team

DPUS Set Up Team

Overall, the introduction of modular mixing is a monumental task in terms of planning, designing and execution of a manufacturing process which is fairly new to the Pharmaceutical Industry. The “modular mixing� is a fine example of process excellence that brings simplicity in terms of process and technology transfer, increased efficiency, increased capacity utilization, reduced manufacturing foot print, reduced CoGs, etc. The result is a product meeting its Critical Quality Attributes first time.

Since incorporated in January 2017, the team embarked on a challenging task of setting up the Formulation and Analytical labs for the ultimate goal of developing topical generic products at the DPUS facility. The tasks presented were successfully completed with dedication and diligence of the DPUS team members.

Team Members Damian Jackson Abdul Syed Chris Cuthbertson Sharon Houlder-Levell Daniel Shi Fergus Binnie Winny Ho Shalend Kumar Shayne Lucas

NOMINATED Aza Scale UP Team The project team exceeded expectations by delivering benefits such as significantly reduced QC lab testing times, cost savings of at least $200,000 and time saved in room cleaning. Team Members Jackson Samuela Jennifer Manila Kishor Kumar Anish Christian Suzanne Gasilao Rodolfo Cabuang Rosalind Smart Doug Gillespie Rajen Naicker

Team Members Bipin Shinde Rajeev Singh Shilpa Shinde Sangeetha Singh Brijesh Patel Kalyan Saripella Maulesh Joshi Gayathri Jampana Venkat Pericherla Janice Suessenguth

NOMINATED QC Instrumentation Team They always go out of their way and zone of comfort to help out or advise inside and outside of the QC department. They realise the common objectives and spare no effort to deliver even if not an immediate benefit to themselves. Team Members Jeffrey McCrone Grace Chen Rajeshwari Sharma Sridar Govindharajan Joseph Coutts

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NOMINATED

NOMINATED

Training Team

Health & Safety Committee

Great knowledge and motivation to improve the training skills of staff across the organisation. Achieved training of 200+ people on GMP principles in a very short period of time before the FDA inspection.

The Health & Safety Committee had several accomplishments in the past year. They passed a WorkSafe Inspection audit on the DML site with 1 day prior notice with no recommendations for improvement form WorkSafe. They created the new H&S policy that has been endorsed by the board of directions alongside the creation of an H&S Library for all Douglas Staff. They have also supported management in various H&S initiatives.

Team Members Nischal Pai And the rest of the team

Team Members

NOMINATED QC Team Working together and taking enormous pressure, they deliver on their promises. Paul Kilbey brings the analysts together and owns the problems rather than throwing it to lab services or to the other analysts. Team Members Paul Kilbey And the rest of the team

NOMINATED OTC Team The OTC Team represents Douglas out in the trade every day. The team will be overachieving on their number by the end of the financial year. YTD OTC has 19% growth over the same period during the prior year. Team Members Patricia Carr Natalie Young Jackie Hinton Nancy Field Magdalena Claassen Donna Saunders Jaimee Bremner Kayla Stewart Fiona Bevan Nadia Dixon Chantelle Huggins 18

Alan Ward Alex Niven Andrew Wadsworth Ben (Panapa) Gaitau Gina Marinich Julie Smith Julie Tutton-Jones Kim Rankin Maggie Meredith Michelle Berrysmith Miriska Gerber Rob Pane William Howling

NOMINATED QC Team Giri and his team have been dependable, efficient and unfailingly punctual. The team have a willingness to take on difficult projects and see them to successful completion. Team Members Giridhar Adem Jigna Patel Karl Kapoor Hyeon Ho Noh Michael LY Neera Naidoo And the rest of the team


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NOMINATED

NOMINATED

NPD Stability/QC Team

NPD Multi Team

After a long gap of almost 9 months without a team leader and with mostly new staff, the team adjusted to the Douglas environment in no time.

Using the skills they gained at DPL in the last 10 to 15 years, the Multi Talent Team (Validation/Stability/ Purchasing/Instrumentation) helped assist in the lab. Most of the scientist and other staff’s first point of communication are these three. For any help required these three offer help even if they are under pressures to finish off their tasks.

Team Members Biljana Cepreganova-Krstik Omprasad Bachu Shifa’a Albadri

NOMINATED DPFL Engineering Project Team The expansion project is a great achievement for the DPFL site as whole since 90% of the work has been done in-house and a significant amount was saved as a result. The building and all equipment bought was a real bargain as management agreed for the approved Capex amount. The team has worked day and night, weekends away from their loved ones and families, missed family events, to prove that DPFL Team Engineering can take on the challenge. Team Members The members of the DPFL Engineering Project Team

NOMINATED HR/Payroll Frequency Change Team The payroll pay frequency change involved moving over 400 staff from monthly & weekly advanced payments to NZ standards, weekly arrears waged, & monthly 2 wks Adv/2 wks Arrears salaried. This enabled timesharing systems to be used correctly. Team Members

Team Members Sarita Maggu Pratiksha Lad Omprasad Bachu

NOMINATED QA Batch Review Team These members actively provide support to the batch review and release activities to support Production and QC. Over the past year production volumes have steadily increased across the company. Without any extra resources, this team of people has managed to overcome the steadily increasing workload by doing whatever it takes to get the job done and batches released on time. They have regularly worked extra hours on top of their normal day and some weekends too. Team Members Krishnan Namboothiri Sheena Gopinath Tony Wang Shweta Vagal Natalia Medvedeva Philomena Fernandes Daisy Prasad

Suzanne Florian Susanna Fok Heather Jones

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NOMINATED

NOMINATED

Green Cross Health Trade Marketing Team

QC Review Team

The small GXH support team at Douglas work across all consumer brands submitting trade/catalogue offers, planograms, off shelf locations, brand reviews and any other requirements that are requested of them. The sales results for the 2018FY represent a 14% growth. This growth is a combined effort across all departments in the NZ business from sales, marketing, accounts, supply chain, warehouse, and customer service and account management.

With the lab restructure, a lot of pressure & workload has been placed on this team. They are the beginning and the end of the testing processes in the lab. The review team not only works with the entire QC lab, they also have a close relationship with the QC team down in the production area. Praveen Ravi in particular, deserves special mention for all his dedication and hard work. In the whole QC Lab, I would say, his is the most pressured job.

Team Members

Team Members

Cheryl Knox Ally Martin Vani Nair

Praveen Ravi Prakash Biradar Zenaida Golez Maxim Wan Jinga Patel Sally Wishart

NOMINATED LIMS Testing Team (Project ASCEND) This team has worked together to achieve a huge amount of progress on getting the StarLIMS project ready for the go-live date in the QC Lab. Learning all the new software, proofing & testing scripts for lab processes. A lot of great collaboration has happened with the team – with each member bringing a unique set of skills & knowledge to the table.

NOMINATED IT & Engineering Repair Teams Both teams process requests promptly and do what is required to fix issues. They meet deadlines and work out solutions proactively when faced with a difficult situations or problems.

Team Members

Team Members

Michael Martin Sayeed Ahmed Erica Mason Maxim Wan Sally Wishart

The members of the IT and Engineering Teams

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Douglas Awards Night 2018  
Douglas Awards Night 2018