the value of learning directly from the manufacturer of his towing equipment and rotators so much that he has sent three different groups of operators to Greencastle, Pennsylvania to participate in these factory events. Stauffer’s commitment to training does not stop with towing and recovery methods. They currently employ three operators that have completed the Traffic Incident Management (TIM) Train the Trainer program, one Smith System certified defensive driving instructor and have a full time dedicated Safety Director to assure all their team members remain current with the latest in safety training for their job roles. “We also understand that training is not a one-time thing - so we’re always striving to continuously learn and train our employees on the safest and most efficient towing
42 • November 2020 | Towman.com
methods.” To this effect they have one more operator in line to be trained as a TIM Trainer and one in line to become a Smith System defensive driving instructor. Beyond training Stauffer’s also deploys state of the art technology systems and old fashioned methods to monitor and improve the operation of their fleet of over eighty trucks. In addition to random unannounced field observations of their drivers performed by Kurtis himself and ride-alongs with lead drivers Stauffer’s Towing deploys gps telematics data to monitor speed, hard braking and other safety critical events. Combined with cameras on all their trucks this data has proven invaluable in coaching their drivers towards the goal of being safer operators. The truck mounted cameras and gps data have been used to defend their drivers against false claims and
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