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separate company that we could sublet to respond to all accidents involving spills. Some municipal tow contracts say that the tower is responsible to clean up reasonable spills at accidents scenes. After much thought and discussion, we determined what is a reasonable spill for the tower to handle and where the line would be drawn to have a separate service to perform a complete job. The company adopted a policy to only carry an empty antifreeze jug full of speedi-dry, a broom and shovel for clean ups. Definitely, reasonable! Any spills larger than a quart we call our accident remediation company for clean ups. Once the first tow truck shows up at a scene, the driver determines if they need outside help for cleanup. When necessary an emergency response van is dispatched and responds immediately with a Haz-wopper trained cleanup expert much like an ambulance. The vehicle carries sorbents and absorbents, an application spreader for them, cases of mats, booms, protective clothing, pig pans, a transfer pump and barrels to transfer fuel or other contaminants. In addition, brooms, shovels, scrapers, tank leak repair kits, straps, fuel tank strap cutters, covered containers to transport contaminants after being lifted were included. The van is fully outfitted with strobe lights and flood lights to not only be seen at the scene but to clearly make the site visible at night. The van stays on scene until the site is restored to a preaccident condition or better. After clearing the scene the van goes back to the shop empties it waste, gets cleaned and restocks to be back in service for the next call. The emergency response van carries a 2-hour minimum service time which includes the trained responder, for business hour responses Monday through Friday 8am to 5pm. Nights, holidays, and weekends are 4-hour minimum. A special invoice was created Work the non-traffic side - Stay Safe!

to record all scene conditions, products used, necessary labor and emergency response vehicle service time. The invoice completely records the conditions at hand and if the incident was reportable or if additional labor of remediation is necessary. Also, the proper disposal for the contaminants is recorded and is also charged accordingly. Now as far as the bill goes, it is a sublet attached to the vehicles tow bill and collected when the vehicle

is released. All of these charges are payable by the responsible party’s insurance company under the liability side of the auto policy. Any state that requires property damage coverage which I believe is most if not all, covers this claim. The optional collision coverage does not play any role here. Adopting these procedures brings your company into the future that we are all trying to preserve for future generations and becomes a profit center.

AmericanTowman.com | February 2021 • 21

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American Towman Magazine - February 2021