Page 1

TELECOMS

MEDIA

TECHNOLOGY

Business Process Re-engineering

www.crowninteractive.com


2


we are

platform

who

the

aggregation solutions to Telecoms, Media & Tech-based sectors

interconnecting service providers and channel partners

Crown Interactive was founded in 2005, initially a Londonbased business which has gained ground-breaking expertise integrating business systems with evolving information technology Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

cross-selling enabling upselling enabling

Crown Interactive has exclusive rights to bring you Infonova’s multi-tenant on demand BSS Platform release 6. Its truly cutting edge and provides interconnectivity between service providers and channel partners. Enabling: · cross-selling · upselling · increased average revenue per user · expanded consumer base Products & Services · Consulting · Service Aggregation (Order Fulfilment, Assurance & Billing) · Product Development · Channel Partner Management · Solutions Design · Managed Services · Revenue Assurance · 3G Customer Premise Equipments

Crown Interactive team delivers a quality assured service guided by our operating principles of professionalism, integrity, efficiency, innovation and unsurpassed customer service.

average revenue expanded consumer base increased

Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua,

Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua,

irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

3


Consulting Service Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

Product development Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

Service aggregation

Channel partner management

Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua,

Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua,

irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

4


Solutions design Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

Managed services Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

Revenue assurance Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

3G Customer premise equipment Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

5


who?

specifics

for

the

Whether you are channel partner (such as retail outlets) or service provider, see the benefits for telecommunications, ISPs, media providers, utility service providers and device manufacturers to mention just a few. If you have a customer base that you provide services to then our system can help you to grow your business and increase average revenue per customer, increasing average revenue from your existing customer base and increasing your customer base itself in a cost effective way which can reduce overheads and increase your efficiency.

∑ designed to manage your entire portfolio, customer base and business partner relationships· front and back office BSS fully designed in Java as a multi-layer “multi-tenant” platform · end-to-end order-to-cash solution for consumer, business, wholesale and white label service portfolios· specifically designed for Telco 1.0 and 2.0 multi-layer business models and expanded to meet the needs of ISPs and utility companies· service providers (Virtual Service Providers) and channel partners (virtual service operators or tenants) get their own product management configuration, customer management, fulfilment, billing and collections capabilities· web-based applications for operators, CSRs, end customers and channel partners· Includes workflow management notification & end task management, reporting and analysis and WebAC framework

the

challenge

· attract new customers· increase average revenue per user· expand consumer base· offer user friendly environment· work with with other service providers and channel partners to bundle complex products· offer differentiated products & services such as Triple/Quad play for purchase online· respond rapidly to a changing market and customer requirements And... raise revenue whilst saving money

the

solution

· sell value added services with minimal increase on capital expenditure· expanded user base by enabling channels and service providers to collaborate and bundle complex products under one umbrella and revenue share.· preintegrated system and fully fledged convergent solution· revenue assurance made easier with billing, collections, debt recovery and fraud all handled within our system· enabling you to respond dynamically changing per month the partners you collaborate with and products sold· saving you time and money Crown Interactive brings you a simple, intuitive and highly automated system which will synchronize with existing systems or replace them

Channel partner management Officia sit ut ex qui ex reprehenderit id in. Minim nisi, nostrud in. Mollit eiusmod cupidatat in, laboris nulla adipisicing amet. Nisi commodo in sunt nulla duis non quis duis. Lorem et mollit qui consequat ea incididunt in, et anim lorem nisi, aliquip aliqua occaecat consectetur officia dolore. Aliquip non enim cillum dolor nisi lorem sed deserunt eiusmod fugiat enim, excepteur consequat ad. Ex do aliquip, quis voluptate ut aute aliqua, irure amet. Dolor commodo cillum pariatur dolore est do exercitation magna irure proident consequat veniam id nulla occaecat excepteur ut. Consectetur dolor dolore, duis aliquip et ad sint ut enim eu in in et quis eiusmod ut eiusmod consectetur. Ullamco ipsum qui deserunt ipsum ut ex mollit dolor ad veniam cillum mollit ipsum magna dolor qui consequat in.

6


in

summary

Crown Interactive offers an exclusive convergence platform for collaboration between companies, the only one of its kind in the world which can handle the bundling of products from multiple partners and give rewards within one simple platform from concept right through to delivery to the customer.

best practice consultants subject matter experts in service management

Crown Interactive consultants maintain valuable business expertise by constantly keeping abreast of industry trends Through its TM Forum membership and various Technology Partners Network. These Industry relationships allow Crown Interactive to deliver Solutions that are fit for purpose and easily scalable. Crown Interactive… · Unifies, simplifies and automates critical customer service processes · Offers time-responsive and costeffective solutions · Improves your CSR and Service Agent experience across your existing OSS and BSS systems · Complies with regulatory policies and procedures · Uses the eTOM framework to validate the enterprise processes · Applies best practices obtained from our various projects · Highlights areas for improvement through Business Process Re-engineering and Technology London

7


crownI_draft_v.0001  

this is a draft for a project brochure. The company name is Crown Interactive

Advertisement
Read more
Read more
Similar to
Popular now
Just for you