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Peer Support Team Newsletter The Peer Support Team is available 24 hours a day, 7 days a week. PST Clinical Supervisor and Staff Psychologist Jaime Brower, Psy.D., ABPP - Office: 303-989-1617

Turnover and Managing Change Jaime Brower, Psy.D., ABPP Over the last several years, law enforcement in Colorado, and across the country, have been faced with great challenges in both operational and organizational areas. The notion of “doing more with less” through economic downturn has undoubtedly contributed to higher overall stress levels, greater absenteeism, burnout, and increased turnover rates. This has then led to greater change within each agency throughout the state. Changes in personnel, administration, and policy have followed.

“One of the only guarantees in life, is change.” Change itself is an inevitable occurrence. While many people embrace the idea of change, some struggle with it. We can find ourselves very quickly experiencing “back in the day” syndrome and may waste time and energy trying to fight the change. Often times, we have to cycle through several psychological stages in dealing with change. Early stages include shock and denial, which may be followed by anger and outrage. Once we determine that we have no ability to impact the fact that the change is occurring (lack of control), each of us has to make a decision as to whether or not we choose to continue to carry our anger forward or move into acceptance. Accepting that which we can control and adapting to that which we can’t.

Several strategies for dealing with change in the workplace include: • challenge yourself to look at change as a natural occurrence • involve yourself in the change process if possible • make an effort to gather details about how the change may impact you - do not simply listen to the rumor mill or make assumptions with regards to details of the change • understand that escaping the change may not be your best option - the grass is not always greener • attempt to resolve problems associated with the change • avoid making efforts to take control back through abuse of sick leave, work stoppages/slow-downs, or other strategies to “get back at” the system - these strategies result in damage to other employees and can damage work relationships • keep an open mind and a positive attitude about the changes - refuse to be a victim of the change • if problem resolution is not possible, then implement a coping skill to cope with the change • problem-focused strategies: • take things one day at a time • talk to a spouse, partner, or professional about the situation • consider alternatives/step back to gain perspective • pray or seek guidance from knowledgeable others • find positive outcomes of the change

• emotion-focused strategies: (research has shown that emotion-focused strategies are used to regulate one’s distress for coping with frustrations inherent with the organization while problem-focused are more relevant for dealing with more specific/minor work-related events) • exercise/participate in athletic events • letting things go at the end of the day/accept the situation • get away from the job for a while – take a vacation • spend time investing in things that give back and enrich you – family, friends, pets • focus on the aspects of your job which hasn’t changed or which you still enjoy

The 14 Most Stressful Jobs We all think our jobs are stressful, but having a job on the extreme end of the spectrum can mean strict deadlines, brutal criticism, and even regularly having other people's lives in your hands. To find out what the most stressful jobs in America are, we reached out to career information expert Laurence Shatkin, PhD who compared the stress levels of the 747 occupations identified by the U.S. Department of Labor. This list is ranked by the stress tolerance for each job, which measures how often employees face highstress situations. It also includes the consequences of employee errors, which measures how serious it would be if mistakes were made, and the job's time pressure, which measures the strictness of deadlines.

1. First Line Supervisors of Police and Detectives Managing Job Stress

2. Mental Health Counselors 3. Education Administrators

1. Identify the problem source

4. Broadcast News Analysts

2. Meet with your manager

5. Nurse Anesthetists

3. Manage your time

6. Phlebotomy Technicians

4. Have a hobby

7. Pilots, Co-Pilots, and Flight Engineers

5. Develop friendships at work

8. Air Traffic Controllers 9. Surgeons 10. Obstetricians and Gynecologists

6. Delegate responsibility 7. Unplug

11. Dancers

8. Keep a log

12. Psychiatric Technicians

9. Take advantage of your options

13. Police, Fire, and Ambulance Dispatchers

10. Seek professional help

14. Psychiatric Aides Written by Vivian Giang

Stress Audit 1 - Always

2 - Usually

3 - Occasionally

4 - Never

1. I eat at least one hot balanced meal a day. 2. I get seven to eight hours of sleep at least 4 nights a week. 3. I give and receive affection regularly. 4. I have at least one relative within 50 miles whom I can rely. 5. I exercise to the point of perspiration at least twice a week. 6. I smoke less than a pack of cigarettes a day. 7. I take fewer than 5 alcoholic drinks a week. 8. I am the appropriate weight for my height. 9. I have an income adequate to meet my basic expenses. 10. I get strength from my religious beliefs. 11. I have one or more friends to confide in about personal matters. 12. I have a network of friends and aquaintances. 13. I regularly attend club or social activities. 14. I am in good health (including eyesight, hearing, teeth). 15. I am able to speak openly about my feelings when angry or worried. 16. I have regular conversations with the people I live with about domestic problems, e.g. chores, money, and daily living issues. 17. I do something for fun at least once a week. 18. I am able to organize my time effectively. 19. I drink fewer than three cups of coffee (tea or cola drinks) a day. 20. I take quiet time for myself during the day. TOTAL Total: Any number over 35 indicates a vulnerability to stress. You are seriously vulnerable if your score is over 45, and extremely vulnerable if it is over 55. Adopted from the “Stress Audit� developed by Lyle H., And Alma Dell Smith

Six Stress Resistant Characteristics Dr. Ray Flannery, Harvard Medical Center 1. Take Personal Control Reasonable mastery – look at problems, clearly identify what’s wrong…gather info on how to solve, choose, strategy, try it and see how it works. Don’t assume only one solution. 2. Task Involved Purposeful meaning in life. Spend 3-5 hours per week doing something which provides meaning to life. 3. Make Wise Lifestyle Choices “7 steps” Limit dietary stimulants caffeine, nicotine, and refined white sugar. Aerobic exercise best way to reduce stimulant arousal . . . 3x10-minute relax/week and 3x20-minute exercise/week. 4. Seek Out Social Support Touch = lower pulse and blood pressure, increased immune system. Shows care (old people miss touch) language also works for mental and physical health. 5. Sense of Humor 6. Concern Primarily with the Welfare of Others

APD Peer Support Team Members Name



Commander Ed Brady

ext 6669


Sgt Melanie Thornton

ext 6721


Kristin Ames

ext 6762


Tamara Castellari


Susan Harris

ext 6854


Myles Heivilin

ext 6733


Scott Jarvis

ext 6819


Bill Johnson

ext 6746


Kelly Lechuga

ext 6534


Tom Masciotro

ext 6900

Mark Mantych

ext 6725


Mary Miklos

ext 6506


Michele Ridgeway

ext 6559


Peer support team newsletter april 14  
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