Docs Who Care/DOCS Emergency Medicine Newsletter
SPRING ISSUE 33
in rural healthcare
inside this issue
Our Heroes in Healthcare pg 5
Reaching beyond...Partnerships pg 3
Reaching the Front Lines
DWC Staff Update 2015 Statistical Highlights
The DWC Family Continues to Grow Q&A pg 6 Message from the President and CEO
Docs Who Care serves others by partnering with rural hospitals and clinics to provide much-needed relief for local physicians and advanced practice providers and quality care to patients and the community.
reaching beyond...partnerships COMMUNITY HOSPITAL - FAIRFAX, MO
We have been working with Docs Who Care for many years, and we have greatly appreciated the additional coverage DWC offers to our community and the support that these physicians provide to our Medical Staff. Over the years, we have been able to develop wonderful working relationships with many physicians and we especially enjoy the consistency in which we see the same providers. This has helped them become part of our hospital team and our community. Docs Who Care is a valuable partner to our hospital and our community. Roger Steinkruger, CEO DWC partner since 2013 Lindsay Allan, MD DWC physician since 2015 I am a better physician because of my experience with DWC. It has diversified and strengthened my skill set as a physician which has increased my confidence in the quality of care I can provide patients. I began moonlighting with DWC in my third year of residency and a large part of my success was due to their supportive staff. They were quick to process my application and have streamlined the process to get credentialed at the hospitals. They started me at a lower volume location and made themselves available 24/7 for any assistance I needed. So positive has my experience been, I am now taking a permanent position at one of the hospitals at which I worked. I am incredibly grateful for my experience with DWC, and would highly recommend it as an opportunity to further anyone's development as a physician.
John Buckner, MD DWC physician since 2014 I have been working with DWC for almost 2 years now. I first got involved when I began moonlighting during residency. I have found all the staff and schedulers very easy to work with, and they have been by far the most physician-friendly group I have worked with. When it comes to Community Hospital in Fairfax I feel a particularly close connection. My wife and her family grew up in small towns around CHF and almost all of them have been to the ER there on some occasion. The entire staff has always been very friendly and helpful throughout my shifts. They are genuinely excited to make their community happier and healthier place to live. There truly is a community feel at this hospital and with this group that is very hard to find anywhere else. I appreciate everything that DWC does to help support critical access hospitals like Community Hospital in Fairfax.
2: Docs Who Care
I enjoy working for DWC because my job allows me to do what I love, which is practicing full-scope family medicine in rural areas, while giving me plenty of quality time for my family, volunteer work, and other hobbies. Sarah Hiam, DO DWC physician since 2011
dwc reorganized for the future
In 2015, Docs Who Care restructured the administrative staff into Regional Teams. This innovative, new approach to site and provider management has been in place for well over a year, and the concept has been tremendously successful. Each Region provides focused support for all staffing requests, scheduling, provider recruitment, regional marketing, credentialing, residency outreach, team development, and other general assistance. The Regional Teams work closely with the administrative staff of our hospitals and are committed to serving our communities with quality, efficiency, and excellence.
Great Plains Region
Central & Mountain Region
Iowa and Missouri
Kansas and Oklahoma
Colorado and Nebraska
Janine Smith – Regional Manager (IA)
Rodlyn Davis –Regional Manager
Debbie Edwards – Regional Manager
Flora Kayakone – Regional Manager (MO)
Ruth Lail – Regional Coordinator
Amy Lucas – Regional Coordinator
Audrey Ford – Regional Assistant (MO)
Brandi Bloom – Regional Assistant
Angela Schmidt – Regional Coordinator (IA)
2015: Statistical Highlights Chart Title
Total Sites by State 1
Total Hours by Provider
KS MO NE
3: Docs Who Care
Docs Who Care respects life outside of medicine by offering a flexible work schedule that allows Physicians and Advanced Practice Providers to pursue other interests such as family, service opportunities, volunteering or personal aspirations.
our heroes of healthcare It is with great pleasure to announce that Dr. Andy Bukaty and Dr. Rick Randolph are the recipients of the Ingram’s Magazine Heroes of Healthcare 2016 Award. DWC recognizes the outstanding leadership in healthcare and service to others of these recipients. Andy Bukaty, DO, Medical Director, DWC DWC physician since 2005
Rick Randolph, MD, Chief Medical Officer, HHI DWC physician since 2005
Dr. Bukaty has worked with Docs Who Care since August 2005 and is deeply committed to serving communities across the Midwest and Colorado through his skills as a Family Practice physician and as DWC’s Medical Director. Dr. Bukaty has a great heart for medical missions, and has traveled world-wide assisting with medical care to those in need. He also serves as part-time faculty member at Research Family Medicine Residency Program, providing oversight to residents in the residency clinic.
As an Army National Guard physician, Dr. Randolph was stationed near Ashraf, Iraq, in 2004 when he first met Dr. Gary Morsch. These two physicians, from Johnson County, Kansas had never met each other, and their first encounter was in a very strange post, near the Iranian border.
In addition to this work, Dr. Bukaty is deeply committed to and involved as Medical Director for Camp Hope, a summer camp for youth who have or have had cancer. Camp Hope offers campers an opportunity to do things that all children do and to be among peers who have, or have had, similar life-threatening illnesses. He also is a founding member and active board member for Camp Hope Heartland, a nonprofit organization that assists children with health needs. In addition, Dr. Bukaty provides physician oversight as Medical Director for GreenCo Education, an ASHI-accredited advanced medical training center that teaches ACLS, PALS, NRP, and BLS to healthcare providers. He is dedicated to his family and finds time to coach basketball and soccer for youth sports. Because of these efforts, Dr. Bukaty has the respect and gratitude of those for whom and with whom he serves. It is exciting to see how the efforts of one person can make a difference in the lives of so many.
Through this unusual encounter, Dr. Randolph would ultimately become Chief Medical Officer for Heart to Heart International (HHI), the non-profit organization, founded by Dr. Morsch. HHI provides humanitarian development and crisis relief worldwide. Prior to this assignment, Dr. Randolph served around the world as a military officer and a physician. He left active duty in 1995 to become a partner for a Family Care Center in Lenexa, but remained with the National Guard and continued to deploy overseas with special forces units. Once he returned to the states, Dr. Randolph started working with DWC, where he found that the organization reflected Dr. Morsch’s vision of caring for others in a professional, empathetic way. His first experience with HHI came after the Haiti earthquake in 2010. In 2015, he signed on for six-weeks with a Heart to Heart Ebola treatment unit in Liberia. Liberia ultimately turned into a sixmonth assignment. Dr. Randolph believe that his faith motivates and inspires him. “I realized that the skills and experiences I had, in medicine and in the Army, could be best used helping others in the developing world.”
Docs Who Care congratulates, Dr. Randolph and Dr. Bukaty for their great service! 4: Docs
the DWC family
One of the favorite things about my job is seeing the hospitals and clinics we serve and meeting our amazing providers! It’s energizing to see the impact we are having on these communities.
continues to grow Dr. Gary Morsch, President and CEO of Docs Who Care, is pleased to announce the newest member of the Docs Who Care family. Graham Morsch is now serving as the Accounting Manager for DWC. Graham joins the organization after several years of experience as an Accountant and Operations Accounting Analyst at a large energy company in Oklahoma City. His knowledge will be a valuable addition to the daily operations in the DWC Accounting Department and its affiliated entities. Graham also provides support to other areas of the organization, including building management and information technology. Outside of the office, Graham stays very busy with his family and church activities. We are privileged to have Graham join our team!
Graham Morsch, Accounting Manager DWC staff since 2015
reaching...the front lines Sometimes in emergency medicine we are given a stubbed toe and sometimes we are given a real chance to make a difference in people’s lives. During a weekend shift, I was given one of those real chances. A diabetic patient presented with “the stomach bug.” As I reviewed the symptoms, all I could see was red flags waving in front of my face. Of course all of the symptoms could be explained away by hypoglycemia however; the patient Michelle, Grant, Ryder, and Ellie never checked the glucose to confirm the suspicions. When I asked about chest pain or shortness of breath, the patient denied both. I was not convinced. I then specifically asked about reflux or heartburn symptoms. The response was, “Well, now that you mention it….” The heart was my number one concern. Within minutes of the patient’s arrival, the EKG confirmed my suspicion. The patient was out the door before our labs even had time to process. The EMS squad got the patient to the cath lab safely and they are now doing well. My nursing and EMS staff could not have done a better job. I am so blessed to have such a great team to work with! Michelle Siebrecht, PA-C DWC Physician Assistant since 2011
Who partners with Docs Who Care?
Our focus is first and foremost serving rural communities where physician recruitment and retention is a challenge. We provide Physician and Advanced Practice Provider staffing in a number of states throughout the Midwest and Colorado. We also offer contracted full-time ED staffing for Critical Access Hospitals.
Who should consider working with Docs Who Care? If you are looking for life balance as an independent contractor, we offer both moonlighting and regular practice opportunities. Our Physicians and Advanced Practice Providers are proven, quality health care providers who are committed to serving others.
5: Docs Who Care
Graham, Brittany, Hudson, and Addie
...we know that whomever is sent will make
every effort to provide
the best possible care to our patients. Our local providers have been
able to take advantage of increased time off to be with their families. Ron Cork, President/CEO Avera St. Anthony’s Hospital O’Neill, NE DWC partner since 2003
REACHING NEW HEIGHTS IN 2016 I recently ran across a quote from John Dewey that states a simple truth, “Arriving at one goal is the starting point to another.” As I reflect upon the exceptional year we had at Docs Who Care, this is indeed the truth we are carrying into 2016. Not only did DWC meet and exceed our key expectations in 2015, we did it while maintaining our mission of service - to serve the healthcare needs of rural hospitals across the Midwest and Colorado. We have amazing providers and staff that give their best on a daily basis to accomplish this mission. We also see our DWC providers reaching new heights, as described in Our Heroes of Healthcare article. In addition, many are serving in ways they never imagined. Our own, Dr. Jenifer Cook, of Wichita, KS, was just appointed to the Governor's nine member Rural Healthcare Working Group by Lt. Governor Jeff Colyer, M.D., who will be leading the group. Gary Morsch, President and CEO DWC physician since 1995
Dr. Cook, who has worked with DWC since completing her residency in 2001, was chosen as a physician who has worked in 18 rural Kansas communities. She has been asked to sit at the same table as top policy makers to address the problems of health care delivery in rural Kansas. Quality manpower shortages, an aging population of patients and health care providers, inefficient technology utilization, declining health of rural communities and all possible funding sources and ideas are being considered and presented to the committee. The group's findings will be presented to the Governor prior to the 2017 legislative session. In addition to serving on this committee and her work with DWC, Dr. Cook has traveled worldwide, volunteering with Heart to Heart International in their disaster relief efforts. Dr. Cook demonstrates a way of giving back to her community and who is striving to bring better healthcare in the future to those she serves through DWC in the state of Kansas. I could not be more humbled and proud of the work DWC is doing for rural healthcare. We have plenty of new goals set for 2016 and with the help of our staff and excellent providers, DWC will continue to be the leader in providing exceptional healthcare services across rural America. Thank you for sharing your skills, your passion and your future with Docs Who Care!
“I am forever changed.” DOCS WHO CARE DOCS Emergency Medicine 1337 South Fountain Drive Olathe, KS 66061 (913) 397-7800 (877) 397-7800 www.docswhocare.com
(following her most recent trip to serve in Haiti) Jenifer Cook, MD DWC physician since 2011
Docs Who Care life.line issue 33