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Star Hotel 26/6 Tran Hung Ä?ao street, Can Tho City, Viet Nam Mr. Michale Can ThĆĄ, September 21, 2013. 20/11 Hung Vuong street, Ninh Kieu city. Telephone: 0123456789 Dear Mr. Michale! I am writing this letter to apology to customers for the shortages of hotel. Services were in poor of quality, moreover, my receptionists were not friendly. We are going to overcome all of the bad things for better. We try to train our staff workers as well as a modern facilities. Look forward to seeing you agains! Your Faithfully, Ngoc Tuyen

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