2021 Relocation Brochure

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MOVE WITH EASE. Dickens Mitchener’s Award-Winning Relocation Department 704.342.1000 dickensmitchener.com

DICKENS MITCHENER Your Best Source for Residential Real Estate.

The move is on to Charlotte. Word has spread that it’s one of the best places in the country to work, play and raise a family. Charlotte started as a small textile town but in recent years it has emerged as the South’s urban gem, a financial & business hub, thriving with rich culture and unlimited entertainment. Despite its incredible growth, this booming city of commerce has been able to hold-on to its small-town roots, offering newcomers & visitors that sweet southern charm everyone loves. Worried about being new to a growing city? Well don’t be! The good news is that most Charlotteans aren’t from here either, they are transplants! They hail from all over and, just like you, came for reasons ranging from work to weather – although some will tell you it was the southern hospitality and yummy biscuits that lured them here. Please allow us to help you make your relocation to our amazing Queen City a smooth experience. We would love the opportunity to meet you and introduce you to the city we love to call home. Welcome to Charlotte.

Charlotte is the right move. Dickens Mitchener will make it home.




X since 1991

As relocation service experts, our experienced team is committed to making your life-changing move as stress-free and seamless as possible. Our award-winning relocation department, led by Catharine Pappas, specializes in the transfer of individuals, families and corporate employees to and from the Charlotte area. We are committed to using our intimate community knowledge and impressive relocation affiliations and connections to help you make the sometimes daunting, overwhelming task of moving as hassle-free as possible. We provide home marketing/selling assistance, home finding services, moving recommendations, rental home assistance, temporary housing assistance, accompanying spousal/partner employment assistance, mortgage loan services, area orientation assistance, and so much more. Our team provides a comprehensive suite of services to corporations and individuals on an international scale– As a proud affiliate member of the industry’s largest broker-to-broker network, Leading Real Estate Companies of the World®, we can help you find, list and sell, or manage properties in virtually any community, worldwide. Through these powerful partnerships, we work in cooperation with more than 550 top brokerage firms to identify buyers and sellers for properties all over the world. If you’re move is taking you away from Charlotte, our connection with Leading Real Estate Companies of the World® allows us to put you in touch with a top broker in your destination area.

“The DM relocation team is a tremendous resource and advocate for incoming & outgoing transferees. There is no one better!”

“DM Relocation team does a wonderful job of making it a personal and professional experience. We felt like our assigned agent had been friends for years and he picked just the right houses for me to view. Thank you for your kindness and deep caring!”

“Catharine was a Godsend and her team was incredible! They truly go the extra mile!”


Dickens Mitchener’s Award-Winning Website Featuring: Extensive, detailed property search function with interactive map search, where they can select specific areas to find homes in their vicinity of interest.

DEFINING DESTINATION SERVICES. Do you need help finding the perfect home, school, neighborhood? Whether it’s an in state move or an across the country move, there is always a long list of to-do items when you are preparing to relocate. Our relocation team will eliminate your stress by provding you with the necessary resources and attention to make your move a pleasnt experience. From custom relocation packages to exclusive school tours, our team is committed to making you feel at home in Charlotte.

DEFINING RENTAL ASSISTANCE. Do you need to rent first before purchasing your dream home? We have a full time of team of agents who are knowledgeable in the rental market and can give custom city tours, research properties, set appointments and show options. Depending on the scale of service needed, most of these rental services are available complimentary.

DEFINING DEPARTURE SERVICES. Do you need help selling your home in the city you’re leaving? If your life has to take you and your family away from Charlotte, our relocation team will help you find the perfect home in your new destination city. We are proud members of Leading Real Estate Companies of the World® and its luxury network, Luxury Portfolio International,® which means we have connections to more than 550 of the best-known real estate firms in the world with nearly 4,600 offices and 135,000 sales associates. We can assist you anywhere in the world. As an affiliate of LRE® we have access to the highest caliber of real estate professionals in nearly 70 countries and across six continents. When buying or selling property outside of our local market, our world-class connections can help with real estate needs across the globe. Let us introduce you to a carefully selected sales associate that will provide you with extraordinary service — anywhere your real estate needs take you. Our global network is comprised of the very best real estate companies and the most talented professionals in the world. These associates ensure personal service with access to quality real estate connections.

Learn about Charlotte’s most sought-after neighborhoods with custom community pages featuring videos, maps, and hot spots.

Check out our Relocation Resources including a Welcome to Charlotte video, downloadable Relocation Guide, Buyer’s Guide, Seller’s Guide, and a ‘What’s my home worth?’ function.

Get to know our 100+ real estate experts by browsing an extensive agent directory, complete with biography, client testimonials, milestones, community involvement, current/sold listings



Destination Solutions

When you are committed to making the move to Charlotte, we immediately get to work on finding you the home of your dreams, while simultaneously helping you transition into your new community and life in the Queen City. The following services are offered to individuals relocating to Charlotte:

Home Finding Assistance: carefully select one of our 100+ market-leading agents who best matches your specific needs & areas of interest. Agent will provide Neighborhood selection, statistics, comparisons, overview of schools, churches, medical facilities, lease negotiation, information on local taxes Information on new home construction and introductions to trusted affiliated area builders Mortgage counseling from our trusted vendors Spousal career counseling services Family Assistance: provide detailed information on daycare/babysitting services, summer camps/extra-curricular activities for children/teens, tours of public & private local schools/universities Assistance in locating doctors, veterinarians, accountants, plumbers, summer camps/activities for children Rental assistance & fully furnished temporary housing information Area Orientation: newcomer receptions/neighborhood welcome parties can be organized to meet new people and get acquainted with new community Hardcopy or digital guides including Homebuyers Glossary, Convenience list & Under Contract Guide


Departure Solutions

Dickens Mitchener’s Relocation Department is available 24 hours a day, seven days a week to help you transition into your new home quickly, with as little stress as possible. This includes helping to sell your current house before moving here. The following services are offered to individuals relocating to Charlotte:

Counseling via telephone, Zoom & email Comprehensive relocation package (digital or hard copy) packed with detailed information, statistics, convenience lists and maps to get transferee quickly acquainted with the area’s economy, climate, homes, schools, transportation, health care, business environments, events & attractions Transportation to and from the airport for all tour trips to the Charlotte and surrounding areas Hotel and travel arrangements, daycare or babysitters when the need arises Personally tailored city tours that include Uptown, Myers Park, Dilworth, Eastover, Cotswold, Ballantyne, Plaza Midwood, NoDa, Elizabeth, South End, Myers Park, SouthPark, Huntersville, Lake Wylie, Lake Norman & Fort Mill, SC Home Marketing & Sale Assistance: Referral to a qualified LRE affiliated agent who is active in your departure area to give advice on getting house listed, properly marketed and sold Information on moving companies in your departure area Hardcopy or digital guides including: Seller’s Glossary, Moving Checklist & Preparing Your Home to Sell Guide Price estimates on all relocation expenses


Meet the leaders of the Dickens Mitchener relocation team.



CATHARINE PAPPAS, CRP, RCC Director of Relocation & Corporate Services REALTOR®/BROKER

704.661.2402 cpappas@dickensmitchener.com Catharine Pappas is the mastermind leader of Dickens Mitchener’s award-winning relocation department. As a native Charlottean, Pappas brings a wealth of intimate knowledge, experience, enthusiasm and attention to her job of transitioning families to and from the Queen City. Pappas has more than 25 years of relocation experience and also holds many impressive relocation designations. She holds her Certified Relocation Professional(CRP), Relocation Certified Coordinator (RCC), and Global Destination Specialist(GDS) designations.

ANN SPENCER BASS Relocation Coordinator

704.602.4288 abass@dickensmitchener.com

Ann Spencer Bass is the relocation coordinator and is responsible for placing and managing thousands of incoming and outgoing referrals. She also creates all of the department’s custom relocation packages, brochures, advertisements, and flyers. Having spent most of her life in Charlotte, Bass has developed quite an appreciation for what the Queen City has to offer to its residents and is happy to share that knowledge with others.


Leading Real Estate Companies of the World®. As an affiliate of Leading Real Estate Companies of the World®, we bring you the depth and reach of a worldwide network that dominates in more U.S. markets than any other national franchise. Proving the power of partnering strong local brands like Dickens Mitchener with pervsive national and global networks, we support your relocation needs with more than 550 firms, 4,600 offices, 135,000 associates in more than 70 countries.

Our Relo Quality Certification Leading Real Estate Companies of the World® network recognizes its top performers with the RELO® Quality Certification Program. This program was the first standardized measure of quality and performance in the relocation industry. Using a rigorous set of criteria, all aspects of a relocation department are carefully considered. From business plans and website design to service evaluations and workplace environment, the thoroughness of the screening process guarantees that those approved have truly earned the designation "best-of-the-best."


EASTOVER OFFICE 2330 Randolph Road Charlotte, NC 28207 SOUTH CHARLOTTE OFFICE 7810 Ballantyne Commons Pkwy Ste. 103 Charlotte, NC 28277

704.661.2402 dickensmitchener.com