07. Individual Interview Guidelines

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Individual Interview: Guidelines Before the interview: Be prepared      

Ensure that you know the competencies/skills/experiences you are looking for Make priorities: what does the candidate need to have, what is important, what is good but not necessary Ensure that you have booked a room where you will not be disturbed during the interview Create a comfortable and safe atmosphere for the interviewee (tidy room, comfortable chair to sit on etc.) Make sure that you have all the materials you need before the interview Be there in time: you need to be there before the candidate arrives

During the interview 1. Ensure that you follow the same process for each candidate 2. Escort the candidate in the room  Small talk can be good to ensure that the candidate is feeling comfortable  Introduce the interviewers and explain the process of the interview  Ask the questions as they are written: word by word  The person who doesn't ask the questions takes notes: make sure that the notes are understandable  Ask every question that you defined as important before the interview and ensure that the candidate gives an answer to each one of them [otherwise you will lack information for the evaluation]  Wait patiently for the candidate's answer: don't be afraid of awkward silence  Don' finish the candidate's sentences, don't assume you know how someone will answer  Keep the time schedule that you established beforehand  Close the interview and ensure that the candidate is informed about the following process (selection decision - when, where, how)

After the interview   

Ensure that you evaluate the candidate's answers right after the interview (it is easy to forget details if you leave it for later) Make a preliminary decision - but don't be afraid to invite the candidate for a second interview if you are unsure Don't be afraid to trust your gut feeling (you are choosing the people who are going to be in your LC)

Car Model: Interview Technique for situational questions What is the CAR model? CAR stands for: Circumstance, Action, Result Circumstance: Briefly describe the background to the situation - You understand the background - You check if it was a real situation (if the candidate is making up a situation, he/she is usually not able to describe details around the situation) Action: Describe what you did - You understand what the actions of the candidate were - You understand what kind of behaviors the candidate had in the situation Result: Describe the outcome of your actions

Membership Recruitment Autumn 2011: National Selection Guidelines


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