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Customized Innovative Solutions

Resource Guide

2011-2012

SERVICES for BUSINESS & INDUSTRY www.fvtc.edu/bis


Table of Contents New Seminars................................................................................... 2-3 APICS & Supply Chain....................................................................... 8-11 Business, Management & Finance.................................................... 12-19 Communication Skills...................................................................... 20-22 Computer Technologies................................................................... 23-30 Construction.................................................................................. 31-32 Engineering Technologies......................................................................33 Environmental Health & Safety....................................................... 34-37 Global Education & Services............................................................ 38-41 Horticulture, Agriculture & Natural Resources........................................42 Human Resources & Workplace Skills.............................................. 43-46 Lean/Six Sigma............................................................................. 47-52 Learning & Training Technologies..................................................... 53-55 Manufacturing............................................................................... 56-61 Printing Technologies...................................................................... 62-63 Small Business & Entrepreneurship.................................................. 64-70 Sustainability................................................................................. 71-74 Transportation............................................................................... 75-81 General Information....................................................................... 82-83

Celebrating 100 Years of Knowledge That Works There’s good reason why Fox Valley Technical College has been the college of choice in this community for 100 years. You get high-tech occupational training for the workplace of today, whether you’re preparing for a new career or sharpening your job skills. In fact, many area employers turn to FVTC first to hire job-ready employees and to keep them sharp with continuing education.

How do you know us? Visit www.facebook.com/foxvalleytech100 to share your story and read those shared by others. You may also email your story to 100years@fvtc.edu or call (920) 735-5607.


Business & Industry Services

at a Glance

A business’s greatest investment is its employees. Ensure your team members have the resources they need for success by partnering with Fox Valley Technical College for all of your training, assessment, seminar and continuing education needs. FVTC has earned a solid reputation as a trusted training partner for thousands of high performing companies and their employees. A few highlights: • About 1,500 employers choose FVTC for their training needs • Every year over 20,000 employees receive workplace training from FVTC • Consistently, at least 95% of customers would return for future training

An Educational Partner Customized Training & Services There’s no “one-size-fits-all” in today’s business world. Get customized training to fit the unique needs of your company and employees. From the shop floor to the conference room, Fox Valley Technical College will help you develop customized training to create the most effective learning environment for your situation, empowering your team members with skills they can apply in the workplace immediately. In addition, you can choose the location and format that works best for you.

Employee Assessment & Selection Maximize the potential in your organization with effective employee assessments. Join employers who use standardized evaluations to guide decision making in the selection of new staff and the promotion of existing personnel. Benefit from evaluating skills and training gaps before starting your next training initiative. Specialized Equipment & Facilities Host your next meeting, event or training session at Fox Valley Technical College! Let our experts take care of the details while you focus on what’s important – the content and outcome of your event. Whether you are searching for specialized equipment or meeting space for a training session, FVTC offers an exceptional learning environment. Modern facilities offer access to premier technology, expert instructors, comfortable meeting rooms and on-site catering.

Get Ready. Get Skills. Get Results. Our Business & Industry Services Advisors are ready to assist you by email at bi.services@fvtc.edu or by phone (920) 996-2949. Visit www.fvtc.edu/bis to learn more.

Seminars & Continuing Education Grow the skills of your employees with cost-effective seminars and continuing education workshops. Choose from a multitude of seminars designed for working adults and professionals. Seminars are available in many formats, including classroom, online and blended options to fit the busy schedule of your employees. Technical Assistance FVTC offers an unmatched team of industry experts ready to provide customized, innovative solutions for your business challenges. Our consultants and trainers have experience in such areas as early-stage prototype development, workplace interventions, lean enterprise, computer technology, trial press runs, digital publishing, curriculum development and many others.

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New Seminars P Check it out!

Entrepreneurial Family Firms, Page 67 Understand family business challenges and management.

Entrepreneurship for Scientists & Engineers, 21st Century Customer Service, Page 69 Develop a customer service plan that supports 21st century customers.

Advanced Manufacturing Concepts & Data Flows, Page 57 Understand how the components of advanced manufacturing projects are integrated into an automatic operation.

APICS Customer-Focused Supply Chain Management, Page 10 Increase your comfort with basic supply chain management concepts.

Be Best in Show (i.e., CEO), Page 67 Learn about unconscious communication mistakes women tend to make that limit their career advancement and how to avoid them.

Bootstrapping: Essential Techniques & Management Strategies, Page 70 Focus on practical techniques to learn how to stretch resources and thrive on lean budgets.

Learn entrepreneurial skills for new technology companies; this seminar series was created for people with a science or engineering background.

Essential Skills of Leadership, Page 13 Discover skills to create a motivating environment that’s critical to a leader’s success.

Global Logistics Cycle: Export-Import Process, Page 39 Learn about the global logistics cycle (pre-shipment through delivery) of the export and import process.

Hiring Winning Talent, Page 15 Make the right hiring decisions and contribute more to your company’s bottom line.

Implementation & Transition for Advanced Manufacturing , Page 57 Learn the method for implementing and integrating an advanced manufacturing project into a factory operation.

Industrial Fire Watch—Hot Work Training, Page 36

Budgeting & Forecasting for the Small Business Owner, Page 70

Gain solid knowledge of the activities, roles and responsibilities associated with hot work/fire watch activities.

Create a usable budget and forecast for both operations management and cash flow management.

International Business Forum: Safety & Travel Abroad, Page 39

Emergency Response Team Command School,

Experience engaging presentations and interactive discussions regarding safety when traveling abroad.

Page 34 Acquire the tools to effectively manage an In-Plant ERT during an emergency.

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Pages 66

Contact us at (920) 996-2949 to create customized training for you.


Inventor’s Guide to Prototyping, Page 59

Starting an Emergency Response Team (ERT),

Address the challenges in understanding, evaluating and selecting proper and affordable prototyping of your product.

Page 34

Lean Enterprise Project Certificate—Online Version, Page 50

Sustaining Continuous Improvement Gains,

Learn the fundamentals of lean and how to use these strategies in a business setting.

Join a panel discussion, discuss challenges and experiences and develop an action plan for your organization.

Lean Six Sigma White Belt, Page 52 Gain an understanding of the basic concepts and terminology associated with a Lean Six Sigma business transformation.

Review the initial steps in establishing an ERT at your worksite.

Page 48

Understanding PC Security, Page 30 Learn about ways to increase your computer security.

Vehicle Maintenance Seminar, Page 76

LEED® for Commercial Interiors, Page 73 Gain an understanding of the core concepts/strategies of LEED for Commercial Interiors rating system.

Gain an increased understanding of Federal Motor Carrier Safety Administration regulations as they relate to vehicles and vehicle maintenance.

What’s Stopping You? Shatter the Myths About Starting Your OWN Business, Page 65

LEED for Existing Buildings: Operations & Maintenance, Page 72 ®

Gain an understanding of the core concepts/strategies behind a successful existing green building project.

Photovoltaic—Basics & Safety, Page 73

Understand the myths surrounding business ownership and get started in bringing your dream to life.

Working With Franchises, Page 65

Learn how PV systems work and understand the basics of PV site assessment.

Learn about the advantages and pitfalls of owning or selling franchises from a panel of experts.

Photovoltaic—Design & Installation, Page 73

View more new and featured seminars at www.fvtc.edu/seminars.

Learn how to size a system, select components, design documents, then install and commission a working PV system.

Project Management for New Capital in Advanced Manufacturing Technologies, Page 56 Understand the necessary steps to initiate, evaluate, implement and sustain an advanced manufacturing project.

ShopBot Basics Seminar, Page 58

Learn the basic use of the ShopBot including how to set up materials and what materials can be cut; generate an actual project.

Social Entrepreneurship & Business Ownership, Page 67

Learn how to recognize opportunities to create value and use those values to develop an enterprise.

Social Media Playbook—Creative Social Media Tools & Business Boosting Strategies, Page 69 Explore a variety of social media tools beyond Facebook and Twitter.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

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Training & Consulting Services APICS & Supply Chain APICS CPIM–Certified in Production & Inventory Mgmt APICS CSCP–Certified Supply Chain Professional APICS CFSCM–Customer-Focused Supply Chain Mgmt APICS Global Sourcing Distribution Management & Logistics Forecasting & Demand Management Materials Management, Planning & Control Operations Assessments 360º Assessments Aptitude & Skill Assessments Needs Assessments Personality & Employee Inventories Pre-employment Assessments Business, Management & Finance Change Management Coaching Customer Service Financial Skills Hospitality & Culinary International Business Leadership, Management & Supervision Professional Office Skills Project Management Sales & Marketing Small Business & Entrepreneurship Strategic Planning Team Development & Team Building Communication Skills Active Listening & Assertive Speaking Communication Coaching English Language Learning Foreign Language Training for Professionals Impromptu Speaking & Networking Conversations International Communication Interpersonal Communication Public Speaking & Workplace Presentations Telephone Techniques Translation & Interpreter Services Written Communication Computer Technologies CAD & Solid Modeling Computer Networking Computer Programming Data Communications & Fiber Optics Keyboarding Multimedia Services Software Applications (office/digital publishing/web)

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Construction Data Communication & Cabling Electricity Farmstead Rewiring Mold Management National Electrical Code Property Claims Adjustment Sustainable Design & Construction Wood Technologies Criminal Justice Academies Child Protection Conferences Criminal Justice Centers Leadership, Supervision & Hiring Specialized Training Technical Assistance Traffic Safety & DOT Classes Tribal Justice Engineering Technologies Automated Testing & Electronic Measurement CAD & Solid Modeling Data & Telecommunication Early-stage Prototype Development/FAB LAB Energy Conservation & Sustainability Geometric Dimensioning & Tolerancing (GD & T) Instrumentation & Process Control Motion Control Motor Control & Programmable Logic Controllers Renewable Energy Systems Variable Speed Drives & Motors Environmental Health & Safety Electrical Safety Environmental Health Industrial Emergency Response Workplace Safety & Compliance Global Education & Services Certified Global Business Professional Cultural Awareness for Professionals Diversity English Language Learning (ELL) Foreign Language Training for Professionals Global Import & Export International Communications Professional English for Speakers of Other Languages Translation & Interpreter Services Healthcare & Human Services Basic & Advanced Disaster Life Support CPR/First Aid Dental Continuing Education

Early Childhood Education Continuing Education Emergency Medical Services Human Patient Simulator Occupational Therapy Continuing Education Stress Management Horticulture, Agriculture & Natural Resources Game of Logging Sustainability Wildland Fire Suppression Human Resources & Workplace Skills Career Transitions Creativity Critical Core Skills Diversity Ethics Facilitation Human Resources Respectful Workplace Sexual Harassment Team Development & Team Building Train-the-Trainer Lean Six Sigma 5S/6S in the Workplace A3 Problem Solving & Planning Lean Enterprise Lean Implementation in Healthcare Lean Metrics & Data Collection Lean Six Sigma Champion Operational Excellence Evaluation Project Mentorship Sensei-supported Implementations Set-up Reduction Six Sigma Certifications (White, Yellow, Green, Black) Six Sigma Deployment Support Total Productive Maintenance Value Stream Mapping Learning & Training Technologies Adult Learning Internet Course Construction Learning Object Development Multimedia Services Train-the-Trainer Videoconferencing Technologies Web Repository Development & Hosting Manufacturing Automated Manufacturing Systems Blueprint Reading Cellular Manufacturing CNC Programming Early-stage Prototype Development/FAB LAB Engineering Technologies

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Geometric Dimensioning & Tolerancing Hydraulics & Pneumatics Industrial Maintenance Lean Six Sigma Machine Tool/Tool & Die Metal Fabrication Motion Control Motor Control & PLCs National Electrical Code Project Management Quality Control Robotics Statistical Process Control Variable Speed Drives Welding & Weld Certification Printing Technologies Digital Prepress Applications Digital Printing Flexographic Package & Label Printing Product Testing & Trials Small Business & Entrepreneurship Business Feasibility & Planning Business Growth & Sustainability Entrepreneurial Finance Entrepreneurial Marketing Innovation & Intrapreneurship Rapid Prototype Development/FAB LAB Sustainability Energy Conservation & Sustainability LEED® Certification Renewable Energy Systems Sustainable Design & Construction Transportation Auto Mechanical & Collision Repair Aviation Collision Damage Assessment Training (CDAT) Customized Truck Driving Decision Driving (WDDC) Diesel Mechanic Emergency Vehicle Technician (EVT) Federal Motor Carrier Safety First Responder Hybrid Vehicle Extrication


Training & Meeting Space Fox Valley Technical College D.J. Bordini Center, Appleton The D.J. Bordini Center offers meeting space and computer labs for employer training and educational needs. For more information visit us on the Web at www.fvtc.edu/bc or call (920) 735-2576. Conference Center • Computer • Wireless presentation mouse • Rear projection system for • Flip charts VCR slides and computer • VCR/CD/DVD player • Podium with microphone • Projection screen and stage spot light • Wireless lavaliere or handheld microphone • Adjustable lighting and sound system

Need a trainer? Contact us at (920) 996-2949 for an FVTC trainer and the room rental fee will be waived!

Smart Classrooms (7 available) • Computer • Document camera • VCR/CD/DVD Player • Projection system • Wireless presentation mouse • Flip charts Computer Lab • 1 instructor PC workstation • 1 instructor Macintosh • 2 LCD projectors • Projection screen

Or do you need interactive online content? Whether it’s learning about your benefits, a new software release or your safety policies, FVTC has the staff to make your archived PowerPoint and Word documents interactive and accessible online.

• 21 participant PC workstations • 6 participant Macintosh computers • 2 LaserJet printers

To Search or Register

Conference Rooms (2 available) • Wireless internet access • White board • Additional equipment available upon request

for Business & Industry Seminars and Continuing Education visit www.fvtc.edu/seminarsearch

Amenities • Food service available upon request • Free parking and handicap accessibility • Vending machines • 3 computer kiosks in front lobby for clients • Complimentary wireless Internet access

Search for offerings

Fox Valley Technical College’s regional centers offer additional training and meeting facilities. For more details contact the regional center closest to you. You can find them on the Web at www.fvtc.edu/fvtcrental. Due to FVTC’s mission and purposes, the college is unable to provide facility services to individuals or organizations that are selling, promoting or giving away products or services.

• Visit www.fvtc.edu/seminarsearch • Click + Business & Industry Services to view all offerings • Click a topic to view courses • Click a course to view available dates • Click a date to view description

Register for offerings

• Once you have identified an offering, click Add to Cart • Click Check Out • Follow the login prompts to complete transaction Due to the personal and confidential information associated with each person’s student ID, we encourage participants to register themselves. Call (920) 735-4798 for assistance.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

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Choose FVTC with Confidence Recognized globally for innovative and flexible delivery of workforce solutions and technical assistance, we continue to expand our partnerships with business and industry. As a preferred provider, we assist about 1,500 different employers delivering results over 20,000 times annually to employees.

Contact Us

The customers we serve include APICS, Bemis, Thrivent, Kimberly-Clark, Miller Electric, Oshkosh Corporation, Pierce Manufacturing, and SCA Tissue. These organizations use FVTC for many reasons, including:

Fox Valley Technical College Business & Industry Services 1825 North Bluemound Drive P.O. Box 2277 Appleton, WI 54912-2277

• Excellent instructors. FVTC’s integrated model allows instructors the flexibility to work with diverse groups, including full-time students, currently employed people and displaced workers. These industry experts, have both the refined technical knowledge and the hands-on teaching skills that only a technical college instructor possess.

(920) 735-2525 (888) 458-0449 – Toll-free Fax: (920) 735-4771 Email: bi.services@fvtc.edu

• Innovation. One of FVTC’s core values, this is often cited by customers as the reason for choosing FVTC.

Dale Walker, Director–Business & Industry Services (920) 735-2571 – walkerd@fvtc.edu

• Assessment. FVTC has hundreds of standardized, normed assessments to help provide information on employee skill gaps that can be used to design customized training or one-on-one coaching assistance.

Mary Frozena, Associate Director–Business & Industry Services (920) 735-2487 – frozena@fvtc.edu

• Measureable results. FVTC provides evaluation tools for capturing what participants feel they gained. We can also provide customized post-training assessment that measures whether each participant has the required skill and knowledge.

Steve Dreger, Key Account Manager (920) 831-4374 – dregers@fvtc.edu Dave Wuestenberg, Key Account Manager (920) 831-5416 – wuestenb@fvtc.edu

FVTC on the Web www.fvtc.edu Business & Industry Services – www.fvtc.edu/bis Seminars – www.fvtc.edu/seminars Locations – www.fvtc.edu/locations Connect with Fox Valley Technical College Business & Industry Services Group

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Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


FVTC Sites Advanced Manufacturing Technology Center (AMTC) 4200 Poberezny Road Oshkosh, WI 54902 Phone: (920) 232-6001

Fax: (920) 232-6050

Appleton Campus (AP)

1825 N. Bluemound Drive P.O. Box 2277 Appleton, WI 54912-2277 Toll Free: 1-800-735-FVTC (3882) Phone: (920) 735-5600 Fax: (920) 735-2582

D.J. Bordini Center (BC) 5 Systems Drive P.O. Box 2277 Appleton, WI 54912-2277 Phone: (920) 735-2525

Fax: (920) 735-4771

Chilton Regional Center (CH) 1200 East Chestnut Street (Hwy 32/57 S) Chilton, WI 53014-0186 Toll Free: 1-800-843-4131 Phone: (920) 849-4416

Fax: (920) 849-9100

Clintonville Regional Center (CL) 525 S. Main Street Clintonville, WI 54929-2103 Toll Free: 1-800-321-7133 Phone: (715) 823-8324

Fax: (920) 751-5058

Neenah Regional Center (NE) Kellett Center 2320 Industrial Drive Neenah, WI 54956 Toll Free: 1-877-515-5151 Phone: (920) 720-6800

3601 Oregon Street P.O. Box 2037 Oshkosh, WI 54903-2037 Phone: (920) 232-6001

11 Tri-Park Way Appleton, WI 54914 Phone: (920) 996-2956

J. J. Keller Transportation Center (TC) 1825 N. Bluemound Drive P.O. Box 2277 Appleton, WI 54912-2277 Phone: (920) 735-2442

Fax: (920) 735-4862

Waupaca Regional Center (WP) 1979 Godfrey Drive P.O. Box 467 Waupaca, WI 54981-1561 Toll Free: 1-888-324-3218 Phone: (715) 942-1700

Fax: (715) 942-1759

Wautoma Regional Center (WT) 205 E. Main Street, Suite 12A Wautoma, WI 54982-0005 Phone: (920) 787-3319

Fax: (715) 942-1759

FVTC SITE KEY

Advanced Manufacturing Technology Center (AMTC) Appleton Campus (AP) D.J. Bordini Center, Appleton (BC) Chilton Regional Center (CH) Clintonville Regional Center (CL) J. J. Keller Transportation Center (TC) Neenah Fire Training Center (NF)

Neenah Regional Center (NE) Online (OL) Oshkosh Riverside Campus (OS) Sustainable Technology Center (ST) S.J. Spanbauer Center (SJ) Waupaca Regional Center (WP) Wautoma Regional Center (WT)

Fax: (920) 720-6859

Oshkosh Riverside Campus (OS) 150 N. Campbell Road P.O. Box 2217 Oshkosh, WI 54903-2217 Toll Free: 1-877-272-4559 Phone: (920) 233-9191

Fax: (920) 232-6050

Sustainable Technology Center (ST)

Fax: (715) 823-1307

Neenah Fire Training Center (NF) 1470 Tullar Road Neenah, WI 54956 Phone: (920) 751-5050

S.J. Spanbauer Center (SJ)

Waupaca Co.

Waupaca R.C.

Fax: (920) 236-6130

Waushara Co.

Wautoma R.C.

Clintonville R.C.

Outagamie Co. Appleton Campus Bordini Center

Neenah R.C. Winnebago Co. Oshkosh Riverside Campus

Calumet Co. Chilton R.C.

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APICS & Supply Chain Supply chain and materials management decisions are critical to organizations, particularly in a global economy. Fox Valley Technical College’s certified instructors and supply chain specialists help you optimize your material management supply chain for bottom-line results. These services are designed to develop employee, supplier and customer potential, enabling all to be high performers in a global marketplace. To explore how important supply chain and materials management is to your business strategy and performance results, email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/supplychain

Supply Chain Solutions Successful Operations: Your Next Step Challenge – A worried Business Unit Manager frowns as she reviews the newest inventory balances. It is clear that inventories are growing. To make matters worse, most of the inventory that is not selling will be obsolete in the next month. Working with global suppliers increases the amount of inventory in the pipeline, but the current process does not come close to accounting for this huge inventory increase.

Presenter: FVTC Staff Do you know exactly what is in your warehouse and how much it is costing you? Are your operations responding effectively and efficiently to your customers needs? This seminar enables you to collaborate with FVTC in streamlining your operations ensures your continued success. Determine if you are making money, how to fix your growth problems and learn how to quickly get the right things done. We help you decide what’s important now and develop an action plan that guarantees future profitability. Continue growing and going! LEARN ABOUT: Inventory management • Basic financial statements • Warehouse management • Sourcing • Customer service

Solution – Our experts from FVTC’s Supply Chain

SCHEDULE Start End

Solutions Center offer classroom and online courses flexible enough to accommodate busy work schedules. The Business Unit Manager enrolled in the Basics of Supply Chain Management class and learned about Sales and Operations Planning. Through learning from others in her class and the expert experience the instructors provide, the Business Unit Manager developed a plan to eliminate obsolete inventory by producing only as much as will be sold.

12-13-11

12-13-11

Day(s) Tu

$300

Time(s)

8:00 am - 4:30 pm

Site Class No.

BC

24281

0.8 CEUs

Back to Basics: Forecasting, Sales & Operations Planning Presenter: FVTC Staff Forecasting is a method used by organizations in an attempt to provide some element of certainty where there is none. Register for this seminar to learn about situations where accurate forecasting is helpful as well as some of the dangers of forecasting. Learn how sales forecasting provides demand input to sales and operations planning, a business process that helps organizations keep demand and supply in balance. Participate in activities that help you realize the benefits of effective sales and operations planning including higher customer service, lower finished goods inventory, greater flexibility and higher productivity. Forecasting, sales and operations planning bring together functional plans from across the organization. This seminar is geared toward functional leaders in sales, marketing, supply chain management, operations and finance. It’s perfect for senior business leaders who are interested in seeing how their organization’s diverse functional plans can be completely integrated and aligned. LEARN ABOUT: Benefits and pitfalls of forecasting • Sales and an operations planning overview • Benefits of effective sales and operations planning • Make sales and operations planning work in your organization SCHEDULE Start End 09-13-11

$300 8

NEW! P

09-13-11

Day(s) Tu

0.8 CEUs

Time(s)

8:00 am - 4:30 pm

Site Class No.

BC

22843


APICS & SUPPLY CHAIN

Back to Basics: Materials Management, Planning & Control

APICS Global Sourcing Workshop (Two Day)

Presenter: Duane Stevens Material Requirements Planning and Enterprise Resource Planning (MRP/ERP) systems provide organizations with powerful capabilities for managing, planning and controlling their operations. Associated with these planning systems is the ability to manage your inventory more effectively, to improve customer service and ensure the integrity of inventory records and bills of material. Learn how to manage inventories more effectively while driving improvement throughout your supply chain. Participate in activities that help guarantee the accuracy of your inventory records and avoid year-end financial surprises. Learn why the impact of purchased materials has a huge impact on your organization’s overall cost structure.

Presenter: Duane Stevens The “APICS Global Sourcing Workshop” provides a comprehensive study of the critical tasks and challenges associated with sourcing and procurement internationally. This workshop equips you with skills to understand the strategic importance of globalization, prepare for international procurement, evaluate potential markets in other countries and strategically source global suppliers. Learn to choose logistics partners carefully and address cultural differences. LEARN ABOUT: The complex landscape of international business • Global suppliers • Cultural relationships • Logistics requirements SCHEDULE Start End 03-13-12

03-27-12

Day(s) Tu

Time(s)

8:00 am - 4:30 pm

LEARN ABOUT: Leveraging supplier resources to efficiently control materials and improve your competitiveness • Encouraging the adoption of MRP/ERP systems’ capabilities and take advantage of the full value of your investment

$475 * 1.6 CEUs *This workshop includes The Global Workshop Series Guide, a $185 value

SCHEDULE Start End

Day(s)

Time(s)

Site Class No.

10-11-11

Tu

8:00 am - 4:30 pm

BC

APICS Global Sourcing Workshop (One Day)

10-11-11

$300

22846

0.8 CEUs

Back to Basics: Distribution Planning & Warehouse Management Presenter: FVTC Staff Today’s streamlined and highly interconnected supply chains, distribution channels and services now represent core value-added service to an organization’s customers. The objective is to detail the strategies and operations activities associated with distribution and warehousing in the extended supply chain. LEARN ABOUT: Roles of the distribution function in an organization • Distribution requirements planning in a supply chain environment • Order management and fulfillment • Logistics capacity planning • Developing warehousing strategies • WMS—Warehouse Management Systems overview • Cycle counting for distribution SCHEDULE Start End 01-17-12

$300

01-17-12

Day(s) Tu

Time(s)

8:00 am - 4:30 pm

Site Class No.

BC

30356

Site Class No.

BC

30357

NEW! P

Presenter: Duane Stevens Where Have All the Suppliers Gone? For many organizations, sourcing outside the country has become the normal way of doing business. Many companies are still trying to decide whether international business is right for them. The “APICS Global Sourcing Seminar” provides a high-level overview of international sourcing and procurement processes. This seminar equips you to think strategically about globalization and how it affects your organization. It allows you to evaluate international procurement plans and strategies for marketing in other countries. The seminar enables you to more critically assess recommendations regarding global suppliers and logistics partners. It also helps you understand some of the political and cultural differences associated with sourcing overseas. LEARN ABOUT: Global suppliers • Cultural relationships • Logistics requirements SCHEDULE Start End

02-14-12

02-14-12

Day(s)

Tu

Time(s)

8:00 am - 4:30 pm

Site Class No.

BC

30752

$350 * 0.8 CEUs *This workshop includes The Global Workshop Series Guide, a $185 value

0.8 CEUs

8

APICS Online Minimum Computer System Requirements: http://bbsupport.fvtc.edu Register online, anytime! www.fvtc.edu/bis/supplychain

RESOURCE GUIDE KEY – materials included

– refreshments included

– lunch or light dinner included

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

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APICS & SUPPLY CHAIN

APICS Customer-Focused Supply Chain Management NEW! P Presenter: Duane Stevens The APICS Customer-Focused Supply Chain Management (CFSCM) course is designed to meet the basic informational needs of individuals who interact with and support supply chain professionals. This training increases participants’ comfort and confidence with basic supply chain management (SCM) concepts so they are able to more fully participate in the cross-functional and inter-organizational processes of SCM. This session educates those who interact with supply chain professionals and elevates SCM as a profession in the eyes of participants. LEARN ABOUT: Basic terminology of SCM • How improvements in SC processes and communication can lead to increased customer satisfaction and profitability • How to be more integrated as a team supporting the increasingly important SCM function SCHEDULE Start End 11-15-11

11-15-11

Day(s) Tu

$350

Time(s)

8:00 am - 4:30 pm

Presenter: FVTC CPIM Certified Faculty Explore the basic concepts of managing the flow of materials in a supply chain. Get a complete overview of material flow, from internal and external suppliers, to and from your organization. LEARN ABOUT: Elements of the supply chain • Demand planning • Capacity management

10-26-11

Day(s) W

Time(s)

5:00 pm - 8:00 pm

Site Class No.

AP

22847

$475 2.1 CEUs 21 APICS Certification Maintenance Points, 1 Associate Degree credit

10

LEARN ABOUT: Demand management • Sales and operations planning • Master scheduling • Measuring the business plan SCHEDULE Start End 11-09-11

12-14-11

Day(s) W

Time(s)

5:00 pm - 8:00 pm

Site Class No.

AP

22848

$425 1.8 CEUs 18 APICS Certification Maintenance Points, 1 Associate Degree credit

22978

Basics of Supply Chain Management—APICS CPIM

09-14-11

Presenter: FVTC CPIM Certified Faculty Explore processes used to develop sales and operations plans. Learn to identify and assess internal and external demands and forecasting requirements. Focus on the importance of producing achievable master schedules consistent with business policies, objectives and resource constraints.

Site Class No.

BC

0.8 CEUs

SCHEDULE Start End

Master Planning of Resources—APICS CPIM

Certified in Production Inventory Management (CPIM) Exam Preparation Courses The APICS CPIM program provides a common basis for individuals and organizations to evaluate their inventory management. The program has helped individuals and their organizations become more productive and competitive because it is designed to test candidates’ in-depth knowledge of a variety of subjects specific to production and inventory management.

Fox Valley Technical College Will Help You and Your Employees Experience the Power of Knowledge APICS CPIM and CSCP Workshops, Certification and AGI Theory of Constraints (TOC) APICS’ internationally recognized certification programs, Certified in Production and Inventory Management (CPIM) and Certified Supply Chain Professional (CSCP) are known globally as standards of competence in business and manufacturing. APICS–The Association for Operations Management, is an international organization offering a full range of programs and materials on the latest business management concepts and techniques. Experienced FVTC instructors who are APICS certified members are available to present APICS body-of-knowledge training to your employees, at your location, at days and times convenient to you, at surprisingly affordable prices. The training materials used are first-class and state-of-the-art. FVTC is proud to be licensed by APICS to use the most current APICS curriculum for each of the CPIM and CSCP courses. The FVTC CPIM and CSCP training courses specialize in resultsoriented education, which means employees walk away with more than the professional credentials obtained through the certification process. Employees are taught to apply what they’ve learned to their job, giving them enhanced credibility and recognition as a valued resource within your organization. Want to improve within your manufacturing or service operation? FVTC can also help organizations utilize Avraham Y. Goldratt Institute (AGI) Theory of Constraints (TOC) thinking processes to perform a thorough systems analysis; develop a total solution from the analysis and develop an implementation plan to communicate “buy-in” to the solution.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


APICS & SUPPLY CHAIN

Detailed Scheduling & Planning— APICS CPIM

Presenter: FVTC CPIM Certified Faculty Focus on the various techniques for material and capacity scheduling. This course includes detailed descriptions of material requirements planning (MRP), capacity requirements planning (CRP), inventory management practices and procurement and supplier planning. LEARN ABOUT: Recognizing techniques and practices of inventory management • Mechanics of the detailed material planning process • Planning operations to support the priority plan • Planning procurement and external sources of supply SCHEDULE Start End 01-04-12

02-08-12

Day(s) W

Time(s)

5:00 pm - 8:00 pm

Site Class No.

AP

30358

$425 1.8 CEUs 18 APICS Certification Maintenance Points, 1 Associate Degree credit

LEARN ABOUT: Prioritizing and sequencing work • Executing plans and implementing controls • Lean practices • Bottleneck management • Evaluating performance • Providing feedback

03-28-12

Day(s) W

Time(s)

5:00 pm - 8:00 pm

LEARN ABOUT: Supply chain management fundamentals • Building competitive operations, planning and logistics • Managing customer and supplier relationships • Using information technology to enable supply chain management

09-08-11 02-16-12

Presenter: FVTC CPIM Certified Faculty Focus on areas of prioritizing and sequencing work, executing work plans, implementing controls, reporting activity results and providing feedback on performance. The course explains techniques for scheduling and controlling production processes, the implementation of quality initiatives, continuous improvement plans and the control and handling of inventories.

02-22-12

Presenter: FVTC CSCP Certified Faculty The Certified in Supply Chain Professional (CSCP) program provides professionals with the necessary skill set to understand and manage the integration and coordination of activities within today’s increasingly complex supply chains. Learn to design and develop a supply chain strategy that aligns with corporate strategy; understand how to manage supplier and customer relationships; recognize how logistics, technology and data enhances performance; and discover how to achieve the seamless integration of all processes to meet customer needs, reduce costs and increase profits.

SCHEDULE Start End

Execution & Control of Operations— APICS CPIM

SCHEDULE Start End

Certified Supply Chain Professional— APICS CSCP

12-01-11 04-26-12

Site Class No.

AP AP

22849 30361

 

Enjoy the convenience of professional growth anytime or anywhere! All APICS CPIM and APICS CSCP courses are available online in an asynchronous format. For more information visit www.fvtc.edu/sc or call (920) 993-5150.

$425 1.8 CEUs 18 APICS Certification Maintenance Points, 1 Associate Degree credit

Presenter: FVTC CPIM Certified Faculty Explore the relationship of existing and emerging processes and technologies to manufacturing strategy and supply chain-related functions. Explore three main topics: aligning resources with the strategic plan, configuring and integrating operating processes to support the strategic plan and implementing change.

Time(s)

5:00 pm - 8:00 pm 5:00 pm - 8:00 pm

Certified Supply Chain Professional (CSCP) Exam Preparation Course

30359

Strategic Management of Resources— APICS CPIM

Th Th

$1,500 3.6 CEUs 36 APICS Certification Maintenance Points, 2 Associate Degree credits

Site Class No.

AP

Day(s)

The APICS CSCP course is a new industry educational and certification program created to meet the rapidly-changing needs of the supply chain management field. Learn best practices on how the supply chain manages current issues like anti-terrorism, Sarbanes-Oxley, RFID technology and their effects on supply chain management. To find out more visit www.fvtc.edu/cscp or call (920) 993-5150.

LEARN ABOUT: Competitive market issues • Choices affecting facilities • Supply chain • Information technology • Organizational design • Configuring and integrating internal processes • Evaluating and managing projects SCHEDULE Start End 04-11-12

05-23-12

Day(s) W

Time(s)

5:00 pm - 8:00 pm

Site Class No.

AP

30360

$475 2.1 CEUs 21 APICS Certification Maintenance Points, 1 Associate Degree credit

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

11


“Fox Valley Technical College is a great partner for us to create real-time skill

enhancement training for our team members. Ongoing life-long learning is very

important to our future, and FVTC is a key resource for us.

Margie Harvey VP Human Resources Miles Kimball Company

Business, Management & Finance Today’s managers and staff must be prepared for the challenges of a dynamic new workplace. FVTC’s Business & Industry Services works in partnership with organizations to customize assessment, training and coaching solutions to help develop the specific skills businesses require. FVTC offers a full complement of services to meet the needs of performance leaders and supervisors, financial specialists, marketing and office staff, and customer service providers responsible for getting organizational results. Learn how leadership, financial and customer service training can pay big dividends for your organization. Email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh).

Presenter: FVTC Faculty In today’s fast-paced workplace, effective telephone techniques are essential for quick, efficient communication. Customer-focused organizations know that a courteous, friendly attitude opens the door to successful communication. This seminar helps you develop a telephone personality that creates a positive first impression and fosters goodwill. Learn the use of effective voicemail techniques and practice active listening skills that help you understand angry and confused callers.

Marketing/Sales/Customer Service

LEARN ABOUT: Identifying needs and expectations of telephone customers • Identifying and applying customer service concepts to telephone conversations • Speaking at an appropriate rate and volume • Responding appropriately to incoming calls, including complaints • Taking complete, accurate messages • Using good listening skills to understand the message and diffuse emotional barriers • Creating effective voicemail messages • Communicating a positive, courteous and helpful attitude

The Customer Service Puzzle

SCHEDULE Start End

Explore more at www.fvtc.edu/bis/business

Presenter: FVTC Faculty What is your vision of good customer service? What do our customers consider good customer service? What are the needs and expectations of internal and external customers and the differences between them? What are the barriers to meeting the needs and expectations of our customers? Discover what happens at the ‘moment of truth.’ Learn about techniques to handle complaints and ‘difficult’ customers along with the little ‘free’ things you can do that provide +1 service within your organization’s processes and procedures. Explore answers to these questions. Discover how to unite everyone in a shared customer service vision—learn why your organization’s customer service philosophy and practices need to be a shared vision to work effectively. LEARN ABOUT: Seeing complaints and difficult customers as gifts • Dealing with the emotional customer • Reading nonverbal cues • Checking perceptions • Using assertive/responsive communication skills to facilitate • Listening— attending and paraphrasing • Questioning • Sending ‘I’ messages SCHEDULE Start End 10-05-11

$139 12

Telephone Techniques Designed to ‘WOW!’

10-05-11

Day(s) W

0.4 CEUs

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

20042

12-01-11 02-16-12

12-01-11 02-16-12

$139

Day(s) Th Th

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC

20043 30474

0.4 CEUs

Walking the Customer Service Talk

Presenter: Dean Murzello Reach new milestones in your customer service. Learn how to find out what customers are seeking and detect unknown customer expectations. Discover the four customer service principles that make you excel. Deal with difficult situations to build customer loyalty. LEARN ABOUT: Realizing the legs that ‘walk the talk’ and make slogans a reality • Creating memorable experiences by giving away pickles • Applying the technique of winning over difficult customers to your challenging situations SCHEDULE Start End 05-18-12

05-18-12

$149

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

Day(s) F

0.4 CEUs

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30461


BUSINESS, MANAGEMENT & FINANCE

Management/Leadership/Supervision EXCELerated Leadership Series

Improving Work Habits

Presenter: Dean Murzello

The “EXCELerated Leadership Training Series” maximizes your development in leadership, supervision, management and support functions. The benefits of these modules are leader buy-in and adoption of new skills achieved through: skills assessment, benefit analysis, behavior modeling, reinforcement exercises, job aids, troubleshooting guide and a 30-day help desk. FVTC provides proven training and development programs that are flexible and fit your needs. The “EXCELerated Leadership Training Series” provides the training options of classroom (instructor-led) or blended (online/instructor-led) sessions for organizations upon request.

Explore the tools necessary to recognize and address poor work habits—even a team member who may be successful in his or her job. Understand that a ‘work habits discussion’ is not coaching and requires different skills for successful resolution. Discover how to use an action plan and ongoing reviews to help team members improve work habits and demonstrate accountability. LEARN ABOUT: Recognizing the difference between job performance and work habits • Understanding why unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action SCHEDULE Start End

Developing Performance Goals & Standards

NEW! P

LEARN ABOUT: Motivating team members • Increasing productivity and accountability in team members • Maintaining or enhancing team member’s selfesteem • Improving employee engagement SCHEDULE Start End 11-04-11 03-16-12 05-11-12

11-04-11 03-16-12 05-11-12

$149

Day(s) F F F

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC BC

23553 30442 30443

0.4 CEUs

NEW! P

LEARN ABOUT: Creating a climate of trust and openness • Designing clear concise receiver-centered messages • Managing nonverbal behaviors effectively • Active listening • Gaining commitment SCHEDULE Start End 11-04-11 03-16-12 05-11-12

$149

11-04-11 03-16-12 05-11-12

Day(s) F F F

0.4 CEUs

Time(s)

1:00 pm - 5:00 pm 1:00 pm - 5:00 pm 1:00 pm - 5:00 pm

Site Class No.

BC BC BC

23554 30444 30445

22885

0.4 CEUs

LEARN ABOUT: Identifying and setting performance standards using concrete active language • Establishing time limits for all performance standards • Involving team members in creating their own performance standards • Negotiating to develop performance standards that address both desired results and capabilities SCHEDULE Start End

01-13-12 04-13-12

$149

This training focuses on basic human relations which includes the communication process. Learn how to demonstrate one-way/two-way communications, overcoming barriers, body language and listening. This seminar can be tailored to meet the needs of a specific organization.

BC

Developing performance goals and standards are critical leadership skills. This seminar shows supervisors how to establish specific, measurable, attainable, results-oriented and time-framed performance goals. It also illustrates the steps that gain team member agreement and commitment to those performance goals.

01-13-12 04-13-12

Essential Communication Skills for Leaders

8:00 am - 12:00 pm

Site Class No.

Essential Skills of Leadership

$149

F

Time(s)

For more information regarding training options for your organization, call (920) 996-2858.

Motivation is a key to effective leadership and knowing how to create a motivating environment is critical to a leader’s success.

11-18-11

Day(s)

11-18-11

Day(s) F F

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC

30362 33313

0.4 CEUs

Providing Performance Feedback

This session shows the way evaluation is done by the experts. Walk away with strategies to improve team member agreement using assessment. Discover how to increase team member commitment to the change needed to improve performance. LEARN ABOUT: Basing assessments on facts and behavior • Assessing performance • Using positive feedback to motivate team members • Gaining team member participation in assessments SCHEDULE Start End 01-27-12 04-20-12

$149

01-27-12 04-20-12

Day(s) F F

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC

30363 33314

0.4 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

13


BUSINESS, MANAGEMENT & FINANCE

Delegating

Managing Team Members’ Complaints

This session shows how to resolve simple complaints and identify the hidden agendas that so often underlie chronic grievances. Gain an understanding of why all team member complaints must be dealt with rather than ignored or dismissed. Identify techniques used to determine underlying problems. Discover why team members may misunderstand the actual problem or workplace difficulty. LEARN ABOUT: Being more sensitive to problems that can lie behind complaints • Using various techniques to solve problems • Maintaining a positive relationship with team members who have complaints SCHEDULE Start End 02-03-12

02-03-12

$149

Day(s) F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30364

0.4 CEUs

Learn techniques for addressing and dramatically reducing problem behavior. Communicate concerns in terms of behavior rather than perception or opinion. Use these techniques to gain their commitment to behavioral change. LEARN ABOUT: Minimizing defensiveness and focus on solutions • Reducing conflict avoidance behaviors that undermine team morale, impact perceived fairness and impede overall productivity

02-10-12

02-10-12

$149

Day(s) F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30365

0.4 CEUs

Develop skills to recognize conflict and deal with it quickly and effectively. Facing these conflicts head-on allows the supervisor to preserve the integrity of the team. Conflict is an inevitable part of all work situations and dealing with it will help maintain individual and team focus and productivity. LEARN ABOUT: Recognizing the positive and negative impacts of conflicts • Leveraging conflict to everyone’s advantage • Establishing a cooperative atmosphere to resolve conflicts when they arise

02-24-12

$149

02-24-12

Day(s) F

SCHEDULE Start End 03-02-12

03-02-12

$149

Day(s) F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

0.4 CEUs

Learn how to understand and interpret change. It provides the framework that helps the change initiative gain acceptance more quickly—minimizing lost productivity. LEARN ABOUT: Understanding why change happens and how people react to it • Supporting team members’ struggles with change • Promoting team members’ ownership of the change • Planning the change process and reinforcing goals SCHEDULE Start End 03-09-12

03-09-12

$149

Day(s) F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30368

0.4 CEUs

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30366

This session provides the tools necessary to successfully coach individuals to perform a job, a task or a skill. It’s a process of developing relationships with team members—relationships that ultimately can build the trust and respect that are the foundation of successful organizations. LEARN ABOUT: Distinguishing between performance problems that require coaching and those that can best be handled by clearer instructions or by other means • How coaching supports individual and organizational goals • Gaining team member accountability to reach higher skill levels SCHEDULE Start End 11-11-11

11-11-11

$149

Day(s) F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

22907

0.4 CEUs

0.4 CEUs

Assessment for Business offers standardized employeeselection options in the following areas: • Accounting/Basic Skills/Aptitudes/Financial & Banking • Legal/Health/Dental/Sales/Manufacturing • Leadership/Personality • Office/Administrative/Clerical/Computer For a list of available assessments and descriptions, visit www.fvtc.edu/assess

14

30367

Coaching Job Skills

Resolving Conflicts

SCHEDULE Start End

LEARN ABOUT: Delegating to ensure what needs to be done gets done— properly and on time • Creating a framework for accountability and personal growth

Supporting & Leading Change

Effective Discipline

SCHEDULE Start End

Master the skills needed to effectively and efficiently ensure that tasks are done correctly. Understand the role of delegation in time management, resource utilization, job satisfaction and overall team productivity. Use the delegation process to ensure the supervisor, employee and organization all win.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


BUSINESS, MANAGEMENT & FINANCE

Management/Leadership/Supervision Hiring Winning Talent

NEW! P

Presenter: Dean Murzello Make the right hiring decisions and contribute more to your organization’s bottom line. Save wasted money, time and training resources spent on the wrong candidate. Avoid legal complications with the Equal Employment Opportunity Commission (EEO) and Americans with Disabilities Act (ADA). This two-day seminar is ideal for managers and supervisors who haven’t had formal interviewing training. Each four-hour session provides opportunities to learn and apply interviewing best practices. LEARN ABOUT: Defining the ideal candidate by identifying job competencies • Developing a questioning strategy to find out the information you need to know • Planning and preparing the entire hiring process • Practicing the face-to-face interaction from start to finish • Evaluating candidates and making a selection SCHEDULE Start End 10-03-11

10-17-11

$279

Day(s) M

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

24006

0.8 CEUs

Performance Appraisals Done Right NEW! P Presenter: Dean Murzello Gain the benefits of an effective performance appraisal for both the employee and the organization. Avoid the human biases and legal complications with the Equal Employment Opportunity Commission (EEO) and Americans with Disabilities Act (ADA). Focus on work activities and goals. Encourage better future performance. This four-hour session is ideal for supervisors and managers new to conducting performance appraisals or who haven’t been formally trained in best practices for appraisals. LEARN ABOUT: Measuring progress and ability • Being objective and fair in rating the employee • Identifying and correcting existing problems • Building on the employee’s strengths • Partnering with the employee for improved future performance • Practicing face-to-face interaction SCHEDULE Start End 11-14-11

$149

11-14-11

Day(s) M

0.4 CEUs

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

24007

Facilitation Core Skills (Blended)

Presenter: Dean Murzello This seminar is for anyone who needs to learn how to manage complex group interactions. While the core skills taught are applicable for neutral, third-party facilitators; the session also addresses their use by leaders and team members. Includes four-hours of self-paced online, plus four-hours of classroom learning. LEARN ABOUT: Five core practices • The start sequence • Establishing norms • Recording group ideas • Conflict intervention techniques • Process checking • Conversation structure • Decision-making tools • Ways to bring closure • Strategies to avoid poor follow-through SCHEDULE Start End 09-16-11 05-04-12

09-16-11 05-04-12

$149

Day(s) F F

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC

23533 30421

0.8 CEUs

Shop Managers’ Supervision Series

Presenter: Judy Ruhl Hone your supervisory and management skills and improve your performance as a shop manager. The “Shop Managers’ Supervision Series” is a highly interactive six-part series that provides new and experienced supervisors the tools they need to effectively motivate, communicate and direct their teams to meet organization goals and objectives. These sessions are designed for diesel shop managers, service advisors and others who supervise within a shop environment. LEARN ABOUT: Methods to build trust among your crew • Leading different personalities • Strategies to communicate clearly • How to handle correction effectively • Building respect for your leadership • How to affect behavior, including the difficult employee SCHEDULE Start End 09-13-11

10-18-11

$650

Day(s) Tu

Time(s)

8:00 am - 11:00 am

Site Class No.

BC

20169

1.8 CEUs

Bring any of these topics to your employees on a date and time that’s convenient for your organization. To learn more about how FVTC can help, call (920) 735-2525. Customized solutions include: • Change management • Communication strategies • Decision making • Facilitator development • Getting results • Leadership • Problem solving • Resolving conflict • Systems development • Setting goals • Trainer development

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

15


BUSINESS, MANAGEMENT & FINANCE

Time Management for the Creative

Presenter: Judy Ruhl Do you ever feel ‘out of sync’ with the rest of the organized, linear business world? Do traditional time management systems stifle your creativity? This seminar explores strategies that minimize guilt and bring you from chaos to balance. Most importantly, learn to organize your priorities so you can focus on the truly important things in life. LEARN ABOUT: Why traditional time management systems are not for everyone • Strategies for effective time management • Action planning for success SCHEDULE Start End

01-27-12

01-27-12

$184

Day(s)

F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30043

LEARN ABOUT: The characteristics of each group • Methods to manage, motivate and lead employees of each group • Strategies to create an organization where they are working together toward common goals SCHEDULE Start End

09-23-11

$169

Day(s) F

Time(s)

9:00 am - 12:00 pm

Site Class No.

BC

20272

0.3 CEUs

Managing Multiple Priorities Presenter: Judy Ruhl One of the greatest challenges leaders face today is the quantity of demands on them. We lose about one hour per day because of conflicting priorities. This seminar focuses on strategies to prioritize, and develop systems to focus on one item at a time—whether it’s coaching a struggling employee or spending quality time with family members. LEARN ABOUT: Identifying priority roles of your life • Applying a time management model • Conducting an analysis of current time management • Practicing weekly steps to effective personal management • Distinguishing between when multi-tasking is helpful and when inefficient • Criteria for selecting competing priorities • Barriers and strategies for effective delegation • Developing a personalized strategy to manage time and priorities SCHEDULE Start End $169

16

LEARN ABOUT: Key responsibilities and skills needed for today’s front-line leader • Common pitfalls of new leaders • How to delegate effectively • Setting clear goals for yourself and others SCHEDULE Start End 12-15-11

12-15-11

Day(s) Th

$219

Time(s)

9:00 am - 4:00 pm

Site Class No.

BC

20256

0.6 CEUs

The Secret Ingredient of Great Results

Presenter: Judy Ruhl You’ve heard of the Traditionalists, the Baby Boomers, Generation X and the Next Generation. Each of these groups has unique work values and perspectives. While it can be frustrating, there are real benefits to using the assets that each of these groups offer to the workforce. Organizations that have worked to meet the needs of each have been more successful because of their efforts. Create harmony in your organization where people are working towards the organizational goals, not against.

09-30-11

Presenter: Judy Ruhl Are you a new supervisor? Want to avoid common pitfalls of most new front-line leaders? Looking to build your confidence and be effective? If so, this interactive seminar is for you.

0.4 CEUs

Getting Results Managing Generational Differences

09-23-11

Moving into Management

09-30-11

Day(s) F

Time(s)

9:00 am - 12:00 pm

Presenter: Dean Murzello The secret ingredient to consistently delivering results is intangible—it is your culture. The culture of your department or organization is the heart of success. This seminar is an overview of the principles and strategies you can use immediately to build a results-oriented culture. LEARN ABOUT: Keeping people focused • Improving teamwork • Increasing communication and accountability • Continuously growing, learning and adapting • Encouraging everyone to do what’s best rather than what’s easiest SCHEDULE Start End 10-07-11

10-07-11

$149

F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

23541

0.4 CEUs

Solving Workplace Problems Presenter: Dean Murzello In the workplace, solving problems is not only addressing issues and problems as they arise but also involves looking at the way things are currently being done to find better ways of doing them. LEARN ABOUT: Identifying the problem • Assessing the context of the problem • Analyzing the root causes • Generating and weighing the alternatives • Selecting the best solution • Implementing the solution • Following up and feedback SCHEDULE Start End 03-23-12

03-23-12

$149

Site Class No.

BC

Day(s)

20250

0.3 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) F

0.4 CEUs

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30462


BUSINESS, MANAGEMENT & FINANCE

Elevate Your Personal & Workplace Leadership Series

Communication Skills for Leaders

Focus on basic human relations training including the communication process. Learn how to demonstrate one/two-way communications, overcoming barriers, body language and listing. This seminar can be tailored to meet the needs of a specific organization.

Presenter: Judy Ruhl

*

$629 for all four (4) seminars; $169 per session, 0.3 CEUs per session

LEARN ABOUT: Communicating with the right method for the situation • Setting clear expectations • Coaching to empower others

Build leadership capability. Improve personal performance. Elevate your leadership to the next level. Unlike a one-size-fits-all leadership series, this customizable four-part series delivers personalized learning and one-on-one coaching that focuses on key areas critical to a leader’s success and performance. Participants work with a trained coach to develop a personal action plan using 360° feedback and applied development goals. The series is limited to six participants to ensure the leadership development experience is accelerated and focused on results. ELEVATE LEADERSHIP DEVELOPMENT MODULES INCLUDE: Build Your Leadership Through Trust • Developing Your Personal Leadership Style • Communication Skills for Leaders • Dealing With Difficult Behaviors Make an investment in your leadership talents. Series includes two hours of complimentary coaching. Additional coaching is available upon request.

Build Your Leadership Through Trust

SCHEDULE Start End 11-18-11 04-13-12

11-18-11 04-13-12

$169

$169

F F

Time(s)

1:00 pm - 4:00 pm 9:00 am - 12:00 pm

12-16-11 05-11-12

Day(s) F F

Time(s)

1:00 pm - 4:00 pm 9:00 am - 12:00 pm

Site Class No.

BC BC

20244 33312

0.03 CEUs

20227 32647

0.3 CEUs

Improve your leadership effectiveness by understanding yourself and the impact of your leadership style. Using the Myers-Briggs Type Indicator (MBTI), this seminar helps assess your personal style and strategies to more effectively lead and motivate others. LEARN ABOUT: Identifying your personality style and the gifts of each type • Recognizing your strengths and potential struggles as a leader • How to motivate and lead different types • Develop a personalized plan to use the Myers-Briggs to become a more effective leader SCHEDULE Start End

$169

12-16-11 05-11-12

Site Class No.

BC BC

Developing Your Personal Leadership Style

10-21-11 03-09-12

20240 33320

LEARN ABOUT: Different types of difficult behaviors • Reasons why people behave with difficultly • Strategies you can use to cope or cure the behavior • Approaches for working with different generations in the workplace

$169

Day(s)

Site Class No.

BC BC

‘My job would be great if it weren’t for the people stuff!’ Leaders get things done through people and, yet, some of the difficult behaviors are the biggest obstacles to results. We’ll brainstorm the difficult behaviors you are facing, from employees, clients or bosses, and identify strategies to cure or cope with the behavior so you can get on with getting your job done. Strategies for coaching different generations are also discussed.

LEARN ABOUT: The importance of trust in leadership • Five strategies to build trust • Identifying strengths and areas for improvement in your leadership using the 360° leadership assessment

09-23-11 02-10-12

Time(s)

1:00 pm - 4:00 pm 9:00 am - 12:00 pm

Dealing with Difficult Behaviors

SCHEDULE Start End

09-23-11 02-10-12

F F

0.03 CEUs

Developing trust is a critical element in being an effective leader. This seminar focuses on specific strategies to immediately build trust with your team. Many participants utilize the optional 360° assessment to gain powerful personal insights to your leadership strengths.

SCHEDULE Start End

Day(s)

10-21-11 03-09-12

Day(s) F F

0.3 CEUs

Time(s)

1:00 pm - 4:00 pm 9:00 am - 12:00 pm

Site Class No.

BC BC

20236 32648

“ “

“I have received nothing but positive feedback on yesterday’s class. Staff feels much more comfortable in what their role will be and now have a ‘toolbox’ to get their job done. To achieve the results you did was a significant accomplishment. We hope to have you back in the future for some front line supervisor training.” Timothy Franz, Oshkosh Fire Chief “As a middle manager taking the ‘Evaluate Your Personal & Workplace Series’, I have tools that I can refer to that help me in specific situations. As I reflect on the classes, this is really one of the best things I have done in efforts to better my career.” Jeffery S. Beyersdorf, Senior Project Manager

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

17


BUSINESS, MANAGEMENT & FINANCE

Business/Finance Advanced Personal & Workplace Leadership

Presenter: Judy Ruhl Are you ready to take your leadership to the next level? This advanced seminar builds on the skills you’ve already applied. Learn to read the personality of others so you can tailor your communications. Practice asking questions to coach others to solve their own problems. Identify strategies to resolve conflicts so they don’t continue to escalate. Develop a personal action plan to apply these new skills. Prerequisite: Completion of “Elevate Your Personal and Workplace Leadership Series” or equivalent knowledge/experience recommended. LEARN ABOUT: How to tailor communication strategies based on employee personalities • Coaching techniques for team members • Conflict resolution approaches SCHEDULE Start End 02-03-12

$219

02-03-12

Day(s) F

Time(s)

8:00 am - 12:00 pm

Site Class No.

BC

30468

0.4 CEUs

Create an Offer to a Federal Government Solicitation

Presenter: BPAC Government Contract Specialist You discovered a federal solicitation that would be perfect for your organization. What do you do? This six-hour seminar provides a step-by-step guide to respond to a federal solicitation. Be trained on choosing a product, service construction, or architect and engineering solicitation issued from the federal government and techniques to win that contract. Work on a team or as an individual. LEARN ABOUT: Quickly determining if you should respond to a solicitation • Understanding the contract award process and contract requirements • Developing a systematic approach to typical government solicitations • Complying with solicitation instructions • Identifying key evaluation factors within a solicitation • Creating a compelling and responsive proposal SCHEDULE Start End 10-12-11

10-12-11

Day(s) Time(s) W

8:00 am - 4:30 pm

Site

BC

For more information, email bpacevents@madisoncollege.org or call (608) 243-4490.

?

Professional Office Skills Looking for a leadership workshop not listed? Call us—we can create a session targeted to meet your needs. There may be others needing the same workshop! Contact (920) 735-2525 or email bi.services@fvtc.edu.

A successful office begins with professional staff skilled in all aspects of office operations. FVTC has the experience and expertise to train office personnel in a variety of skills. New and improved skills enhance employee effectiveness and contribute to organization success. Teach your employees what they need to know—everything from project management to basic clerical skills. LEARN ABOUT: Meeting and event planning • Keyboarding skills • Office software applications • Office communication • Business presentations • Time management • Office etiquette

FVTC is an authorized service provider of AchieveGlobal licensed training resources.

Call (920) 735-2525 to schedule customized training.

Strategic Planning

Does your organization know where it’s going and how it’s going to get there? How will you know when it arrives? Strategic planning facilitation through FVTC is a great way to make sure you know the answers to these questions and to make sure everyone is on the same page within your organization. Learn how to leap over the barriers to effective planning and how to prepare yourself for the vital process of strategic planning. LEARN ABOUT: Planning terminology and tools • How to approach the major steps in the process • How to ensure that plans don’t become ‘shelf-ware’ Call (920) 735-2525 to schedule strategic planning facilitation.

18

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


BUSINESS, MANAGEMENT & FINANCE

Budgeting: How the Pieces Fit Together

Presenter: Kay Bellile Improve your budgeting skills and learn how the budget is used to measure organization performance. Participants learn the advantages of budgeting, the steps to prepare a budget and how to evaluate actual budget results. Benefit from a hands-on budgeting project and creating a master budget. This project simulates the budgeting process from sales projections to an income statement and balance sheet. LEARN ABOUT: Key assumptions to support the budget process • The components of a master budget, sales budget and purchasing budget etc. • The interrelationships of the budget • How to prepare a master budget SCHEDULE Start End

01-13-12

01-13-12

Day(s)

F

$240

Time(s)

8:30 am - 4:30 pm

Site Class No.

BC

30472

0.7 CEUs

Financial Skills for Non-Financial Managers

Presenter: Kay Bellile This seminar presents the principles and concepts of using and interpreting financial statements. Learn the framework of three established financial statements—balance sheet, income statement and cash flow statement. Learn about basic accounting principles and how these principles affect financial statements. If you are a manager with little exposure to a formal collegelevel accounting course, this seminar helps you understand basic concepts of accounting—the language of business.

Register Online, Anytime! www.fvtc.edu/seminarsearch This website always features the most up-to-date offerings and information and is available 24 hours a day, seven days a week. Search by class number, title, location, delivery mode or topic to find offerings that are most convenient for you and your employees.

FVTC SITE KEY

Advanced Manufacturing Technology Center (AMTC) Appleton Campus (AP) D.J. Bordini Center, Appleton (BC) Chilton Regional Center (CH) Clintonville Regional Center (CL) J. J. Keller Transportation Center (TC) Neenah Fire Training Center (NF)

Neenah Regional Center (NE) Online (OL) Oshkosh Riverside Campus (OS) Sustainable Technology Center (ST) S.J. Spanbauer Center (SJ) Waupaca Regional Center (WP) Wautoma Regional Center (WT)

LEARN ABOUT: The definition of assets, liabilities and owner equity • Revenue and expenses • Why the cash flow statement is important • Types of budgets and why a budget is important SCHEDULE Start End 11-11-11 03-02-12

$240

11-11-11 03-02-12

Day(s) F F

Time(s)

8:30 am - 4:30 pm 8:30 am - 4:30 pm

Site Class No.

BC BC

23712 30473

0.7 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

19


We have used the (now) FVTC Performance Leadership Center several times over the past few “years. One of the greatest benefits we see is an overall focus on the direction we wanted everyone to go. We see more awareness, thought, and application regarding how we are all connected—in teams, in communication, in coaching, in learning, in producing quality products. The importance of understanding and utilizing all the tools in our toolbox to enable us to be a World Class organization has begun to sink in.

Communication Skills

Creating High-Impact Workplace Documents

Excellent communication skills are at the heart of good business practices. FVTC’s Business & Industry Services offers a variety of training that focuses on these critical skills. FVTC experts focus on helping employees improve their written, oral, interpersonal, telephone, customer relations and international communication skills. Incorporating material unique to your organization, this customized approach assures immediate relevance to the job. To learn how everyone in your organization can benefit from improved communication skills, email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh).

Presenter: FVTC Faculty Businesses are using electronic communications more than ever. The medium is changing, but the need for good writers remains the same. Practice writing emails, memos and business letters with clear, concise sentences that convey your meaning, predict reader response and plan the logical order of your message. LEARN ABOUT: Using reader-centered techniques to maintain customer goodwill • Choosing language that keeps your message clear, concise and contemporary • Designing documents that accomplish your objectives • Using your best “netiquette” in emails • Using the direct or indirect approach to accomplish your purpose • Writing emails, memos and letters that get results

Explore more at www.fvtc.edu/bis/communication

SCHEDULE Start End

Delivering ‘WOW!’ Presentations

$189

10-12-11 02-08-12 10-03-12

Presenter: FVTC Faculty ’WOW’ your audience! Sell your ideas! Make that sale! Get that promotion! Accomplish your goals! Feel good about yourself... In order to be effective in today’s workplace, you need to be able to communicate information in a variety of formats, including the often-dreaded oral presentation. Learn to organize your information, conquer your fears and deliver winning presentations. LEARN ABOUT: Analyzing your audience to address their needs and expectations • Organizing your thoughts in an effective manner • Sending nonverbal messages that indicate confidence • Designing and using visuals appropriately • Delivering presentations that enhance your credibility SCHEDULE Start End 09-07-11 03-01-12 09-05-12

09-14-11 03-08-12 09-12-12

$189

Day(s) W W W

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC BC

20035 30672 50033

0.8 CEUs

Presenter: FVTC Faculty Have you ever wished you stood up for yourself instead of letting someone else infringe upon you? Have you ever misunderstood a customer or boss and then responded in a way that added to the confusion or caused an emotional rebuttal? LEARN ABOUT: Effective speaking • Listening techniques to achieve your goals

Day(s) W Th W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

24162 30673 50034

0.6 CEUs

10-19-11 02-15-12 10-10-12

Effective Communication: Active Listening & Assertive Speaking

SCHEDULE Start End 10-19-11 02-21-12 10-16-12

$199 Organizations need good writers. It’s a myth that writing is a “talent” only a few people possess. Learn the guidelines, techniques and exercises needed for high-impact workplace writing in this practical, interactive workshop.

20

Joanne (Jo) K. Bogenschutz Quality Systems/Safety Manager Albany International

10-19-11 02-21-12 10-16-12

Day(s) W Tu Tu

Time(s)

9:00 am - 3:30 pm 9:00 am - 3:30 pm 9:00 am - 3:30 pm

0.6 CEUs

Site Class No.

BC BC BC

20036 30674 50035


COMMUNICATION SKILLS

Grant/Proposal Writing

Presenter: FVTC Faculty Every grant/proposal should concisely address the mission, needs and objectives of the project. Attend this seminar to learn how to write a successful grant. Learn the proper way to create observable and measurable objectives, how to write appropriate goal statements, construct activities that support the objectives and goals and create sound evaluation plans. Write these elements succinctly and chances are good you have composed a winning grant. LEARN ABOUT: Creating observable and measureable objectives • Writing goal statements • Constructing objectives and goals • Creating sound evaluation plans SCHEDULE Start End 03-27-12

04-10-12

$219

Day(s) Tu

Time(s)

1:00 pm - 4:00 pm

Site Class No.

BC

30675

0.9 CEUs

Impromptu Speaking—Straight to the Point

Presenter: FVTC Faculty We are often asked to speak “off the cuff” at meetings or spontaneous encounters. Learn organizational strategies that help you think and speak effectively on your feet. Identify assertive delivery techniques that project confidence. Learn how to respond to and deliver negative news or say “no” without alienating others. “Real world” scenarios are used to provide hands-on practice. LEARN ABOUT: Applying effective organizational strategies • Demonstrating confident delivery techniques • Using assertive/responsive communication skills • Explaining ways to say “no” or deliver bad news • Developing an action plan for self-improvement SCHEDULE Start End 10-13-11 04-03-12 10-16-12

$149

10-13-11 04-03-12 10-16-12

Day(s) Th Tu Tu

0.4 CEUs

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC BC

20037 30676 50036

Improve Interpersonal Communication Skills

Presenter: FVTC Faculty While an organization employs many people, quite often the public only meets one or two employees in the course of doing business. Each employee serves as an agent, good or bad, and makes an indelible impression and impact on the organization’s reputation. In this interactive seminar, learn strategies to make sure you project a positive image to the public, as well as ways to communicate more effectively with co-workers. Through analyzing your own and other’s communication styles, learn to better understand the nuances of communication. LEARN ABOUT: Your own interpersonal communication style • Ways to enhance your communications with other styles • Effective listening skills • The value of giving and obtaining feedback SCHEDULE Start End 09-07-11 02-21-12 10-30-12

09-07-11 02-21-12 10-30-12

$149

Day(s) W Tu Tu

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20038 30677 50037

0.3 CEUs

Nonverbal Cues That Convey Your Meaning

Presenter: FVTC Faculty Are you having trouble being understood? The majority of communication is delivered nonverbally. This seminar explores nonverbal behaviors that enhance or block communication. This interactive seminar teaches you to confidently present yourself with a clearly understood message. LEARN ABOUT: Types of nonverbal communication • Ways your nonverbal cues influence the way you and your messages are perceived • Analyzing and demonstrating nonverbal behaviors • The impact of culture, gender and generation on nonverbal communication SCHEDULE Start End 10-19-11 02-15-12 10-17-12

$149

10-19-11 02-15-12 10-17-12

Day(s) W W W

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC BC

20039 30678 50038

0.4 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

21


COMMUNICATION SKILLS

Proofreading Skills

Nuts & Bolts of Grammar

Presenter: FVTC Faculty Your sentences reveal a lot about you. Make sure they show how well you can communicate. Take the mystery out of clear, crisp writing by learning the “Nuts & Bolts of Grammar.” Employers and customers respect individuals who write easy-to-read, error-free letters and email. This seminar helps you compose complete sentences, use punctuation correctly, avoid common spelling errors and select precise words. If you write memos, letters, proposals, or other internal or external messages, benefit from the fun, relaxed way in which the basics of grammar are presented. It’s knowledge you will use every day of your life.

Presenter: FVTC Faculty Every document your organization creates, whether accurate or not, is a direct reflection on you, the writer and your organization. This makes proofreading an important skill that every employee should use.

LEARN ABOUT: Choosing words more accurately • Constructing sentences that say what you mean • Punctuating confidently • Proofreading and editing documents more effectively

03-07-12

SCHEDULE Start End 09-28-11 01-25-12 09-26-12

09-28-11 01-25-12 09-26-12

$139

Day(s) W W W

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC BC

20040 30679 50039

0.4 CEUs

Positive/Negative Workplace Communication

Presenter: FVTC Faculty Effective communication in your workplace is essential to accomplish your work. How positive and negative information is shared has a direct impact on work performance and attitude. Attend this seminar and learn how to become more effective in the workplace.

LEARN ABOUT: Valuable proofreading tips • Exploring approaches to proofreading documents • How to detect and correct formatting errors and document inconsistencies SCHEDULE Start End $99

02-15-12

$99

22

02-15-12

Day(s) W

Time(s)

9:00 am - 12:00 pm

Time(s)

12:30 pm - 4:30 pm

Site Class No.

BC

30681

You may also be interested in “We’ve Got to Stop Meeting Like This,” which can be found in the Human Resources & Workplace Skills section of the resource guide.

RESOURCE GUIDE KEY – materials included

Site Class No.

BC

W

0.4 CEUs

LEARN ABOUT: Workplace bullies • “I” messages • Gossip • Importance of word choice • Perception • Nonverbal behavior • Active listening SCHEDULE Start End

Day(s)

03-07-12

30680

0.3 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

– refreshments included

– lunch or light dinner included


“I believe if we didn’t complete the training we would have gone backward in productivity when we switched from MS office 2003 to MS Office 2010. ” Kelly A. Ulmen, PHR Human Resources Manager Menasha Packaging Company, LLC

Computer Technologies As the use of computer technology continues to expand in the workplace, so does the need for training and technical assistance. Let FVTC’s Business & Industry Services assist you and your organization in taking the next step with computer technology. FVTC’s expertise goes beyond basic computer applications to include AutoCAD, web development tools and specific computer technology applications in a wide variety of fields. To learn more about the range of computer-related training and technical assistance services, email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/computer

Getting Started With Workplace Computers

Presenter: FVTC Faculty Learn the basic skills you need to get started with personal computers in the workplace and work with the various features, tools and options available in Windows®. Become familiar with personal computers, customize Windows and manage files and folders. Also work with basic tools, applications and browse the Internet. LEARN ABOUT: Getting started with personal computers • Exploring Windows® desktop • Using common tools and programs SCHEDULE Start End

We can bring training to you! We can deliver seminars and other training to FVTC’s Regional Centers. We can also provide a more cost-effective approach to your training needs if there are multiple organizations in your region with similar needs. Visit www.fvtc.edu/locations.

10-20-11 02-24-12

10-27-11 03-02-12

$240

Day(s)

Th F

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

ST BC

24304 30792

1.2 CEUs

File Management & PC Basics

NEW! P

Presenter: FVTC Faculty This 12-week laboratory-based microcomputer seminar specifically focuses on the use and application of management, storage devices and basic personal/ professional computer concepts. Prerequisite: Direct experience with Windows®, Windows Explorer and My Computer features is recommended.

Call the Regional Center Manager at: Chilton (800) 843-4131 Clintonville (800) 321-7133 Waupaca/Wautoma (888) 324-3218

Office Software Applications

FVTC computer classroom environments provide state-of-the-art technology and comfortable seating. We also provide excellent instructional tools including ceiling-mounted projectors for computer and multimedia use. One of our labs includes the PC and Macintosh platform as well as removable hard drives for installation of specialized software. Visit www.fvtc.edu/rental.

LEARN ABOUT: Identifying files and folders • Understanding of basic computer system and software operations • Computer hardware devices • Storage devices and functional applications • Understanding of basic file management features; copying, cutting, pasting, creating folder/files, root structures, back up of storage devices and data • How to maintain and care for storage devices SCHEDULE Start End 09-20-11 05-07-12

$240

09-27-11 05-14-12

Day(s) Tu M

Time(s)

8:00 am - 3:00 pm 8:00 am - 3:00 pm

Site Class No.

BC BC

24320 30914

1.3 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

23 23


COMPUTER TECHNOLOGIES

Microsoft Excel 2010—Level 1

Microsoft Access 2010—Level 1

Presenter: FVTC Faculty Understand basic database concepts, create and modify databases and manipulate various objects using the Microsoft Access relational database application. Learn to make databases manageable. Prerequisite: Basic knowledge of Windows® is recommended. LEARN ABOUT: Exploring the Microsoft Access environment • Designing a database • Building a database • Managing data in a table • Querying a database • Designing forms • Generating reports SCHEDULE Start End 10-13-11 02-09-12 05-17-12

10-13-11 02-09-12 05-17-12

$175

Day(s) Th Th Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No. BC BC BC

24329 30923 30924

Presenter: FVTC Faculty Learn how to maintain data consistency, customize database components and how to share Access data with other applications. Prerequisite: ‘Microsoft Access—Level 1’ or equivalent knowledge/experience. LEARN ABOUT: Controlling data entry • Joining tables • Creating flexible queries • Improving forms • Sharing data across applications

11-10-11 03-01-12 06-14-12

$175

Day(s) Th Th Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC BC

24331 30926 40034

0.6 CEUs

Microsoft Access 2010—Level 3

Presenter: FVTC Faculty Create complex Access databases by structuring existing data, writing advanced queries, working with macros, making effective use of forms and reports and by performing database maintenance. Prerequisite: ‘Microsoft Access—Levels 1 & 2’ or equivalent knowledge/experience. LEARN ABOUT: Structuring existing data • Writing advanced queries • Simplifying tasks with macros • Creating and producing effective forms • Making reports more effective • Maintaining an Access database SCHEDULE Start End 12-08-11 03-29-12

$175

12-08-11 03-29-12

Day(s) Th Th

0.6 CEUs

SCHEDULE Start End 09-30-11 01-13-12 03-09-12 06-07-12

09-30-11 01-13-12 03-09-12 06-07-12

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

F F F Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC BC BC

24283 30793 30794 40021

0.6 CEUs

Site Class No.

BC BC

24398 31005

Presenter: FVTC Faculty Use Microsoft Excel to streamline and enhance your spreadsheets with templates, charts, graphics and formulas. Apply visual elements and advanced formulas to a worksheet to display data in various formats. Prerequisite: ‘Microsoft Excel—Level 1’ or equivalent knowledge/experience. LEARN ABOUT: Calculating data with advanced formulas • Organizing worksheet and table data • Presenting data using charts • Analyzing data using PivotTables and PivotCharts • Inserting graphic objects • Customizing and enhancing workbooks and the Excel environment SCHEDULE Start End 10-21-11 02-10-12 03-23-12 06-21-12

10-21-11 02-10-12 03-23-12 06-21-12

$175

Day(s) F F F Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC BC BC

24284 30802 30804 40022

0.6 CEUs

Microsoft Excel 2010—Level 3

Presenter: FVTC Faculty Extend your knowledge into some of the more specialized and advanced capabilities of Microsoft Excel by automating some common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others and sharing Excel data with other applications. Prerequisite: ‘Microsoft Excel—Levels 1 & 2’ or equivalent knowledge/experience. LEARN ABOUT: Streamlining workflow • Collaborating with others • Auditing worksheets • Working with multiple workbooks • Importing and exporting data • Analyzing data • Using Excel with the web • Structuring workbooks with XML SCHEDULE Start End 11-17-11 04-13-12 07-12-12

11-17-11 04-13-12 07-12-12

$175

24

Day(s)

Microsoft Excel 2010—Level 2

Microsoft Access 2010—Level 2

11-10-11 03-01-12 06-14-12

LEARN ABOUT: Creating a basic worksheet • Performing calculations • Modifying a worksheet • Formatting a worksheet • Printing workbook contents • Managing large workbooks

$175

0.6 CEUs

SCHEDULE Start End

Presenter: FVTC Faculty Learn to use Microsoft Excel to manage, edit and print data within spreadsheets. Create and edit basic worksheets and workbooks. Prerequisite: Basic knowledge of Windows® is recommended.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) Th F Th

0.6 CEUs

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC BC

24290 30809 40023


COMPUTER TECHNOLOGIES

Microsoft Project 2010—Level 1

Microsoft Outlook 2010—Level 1

Presenter: FVTC Faculty Learn the skills you need to start sending and responding to email in Outlook, as well as maintaining your calendar, scheduling meetings and working with tasks and notes. Prerequisite: Basic knowledge of Windows® is recommended. LEARN ABOUT: Getting started with Outlook • Composing messages • Organizing messages • Managing contacts • Scheduling appointments • Managing meetings, tasks and notes SCHEDULE Start End 12-01-11 05-04-12

12-01-11 05-04-12

$175

Day(s) Th F

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No. BC BC

24334 30929

0.6 CEUs

Presenter: FVTC Faculty Create a project plan containing tasks and organize these tasks in a work breakdown structure containing task relationships. Learn to create and assign resources and finalize the project to implement the project plan. Prerequisite: Basic knowledge of Windows® is recommended. Knowledge of project management concepts is helpful. LEARN ABOUT: Getting started with Microsoft Project • Creating a project plan • Managing tasks in a project plan • Managing resources in a project plan • Finalizing the project plan SCHEDULE Start End 10-27-11 04-20-12

10-27-11 04-20-12

Day(s) Th F

$175

Microsoft PowerPoint 2010—Level 1

Presenter: FVTC Faculty Explore the PowerPoint environment and create a new presentation. Learn to format text on slides to enhance clarity. Add and modify graphical objects within a presentation. Add tables and charts to present data in a structured form. Prerequisite: Basic knowledge of Windows® is recommended. LEARN ABOUT: Getting started with PowerPoint • Creating a presentation • Setting up a slide • Using charts, graphic images and tables • Formatting text on slides • Inserting and modifying graphical objects • Preparing to deliver a presentation SCHEDULE Start End 09-29-11 01-27-12 04-27-12

09-29-11 01-27-12 04-27-12

$175

Day(s) Th F F

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No. BC BC BC

24291 30811 30810

0.6 CEUs

Presenter: FVTC Faculty Learn how to keep your audience interested and enhance basic presentations into powerful communication tools. Learn to customize the PowerPoint interface to suit your requirements and use the new and enhanced features to create dynamic and visually-appealing presentations. Also learn to finalize a presentation and secure it to authenticate its validity. Prerequisite: ‘Microsoft PowerPoint—Level 1’ or equivalent knowledge/experience. LEARN ABOUT: Customizing the PowerPoint environment and slide presentations • Customizing a design template • Adding special effects and diagrams to presentations • Collaborating on a presentation • Securing and distributing a presentation

10-14-11 05-11-12

$175

10-14-11 05-11-12

Day(s) F F

Site Class No.

BC BC

24295 30815

0.6 CEUs

Microsoft Project 2010—Level 2

Presenter: FVTC Faculty Build on the basic skills learned in ‘Microsoft Project—Level 1’. Learn to exchange project plan data with other applications, update project plans, create visual reports and reuse project plan information. Prerequisite: ‘Microsoft Project—Level 1’ or equivalent knowledge/experience. LEARN ABOUT: Visually reporting project data • Reusing project plan information • Managing project costs SCHEDULE Start End 11-11-11 05-18-12

11-11-11 05-18-12

Day(s) F F

$175

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC

24301 30840

0.6 CEUs

Microsoft Publisher 2010—Level 1

Microsoft PowerPoint 2010—Level 2

SCHEDULE Start End

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC

24293 30812

Presenter: FVTC Faculty Microsoft Publisher is a useful tool for creating newsletters, brochures, business cards, postcards and flyers, for print, email and the web. Learn how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Discover how to use Microsoft Publisher to create, layout, edit and distribute publications. Prerequisite: Basic knowledge of Windows® is recommended. LEARN ABOUT: Modifying a publication’s layout and structure • Editing content in a publication • Formatting pictures in a publication • Preparing a publication for distribution SCHEDULE Start End

11-04-11 05-03-12

$175

11-04-11 05-03-12

Day(s)

F Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC

24336 30932

0.6 CEUs

0.6 CEUs

Visit www.fvtc.edu/bis/computer for the latest Computer Technology seminar titles, descriptions, dates, times and fees. Seminars are subject to change.

25


COMPUTER TECHNOLOGIES

Microsoft Visio 2010—Level 1

Microsoft Word 2010—Level 2

LEARN ABOUT: Getting started with Visio • Creating a route map • Enhancing a basic diagram • Creating process diagrams • Representing an organization hierarchy

LEARN ABOUT: Managing lists • Customizing tables and charts • Customizing formatting with styles and themes • Modifying pictures • Components such as customized lists, tables, charts and graphics • Inserting content using quick parts • Controlling text flow • Using templates to automate document creation • Automating mail merges • Using macros to automate tasks

SCHEDULE Start End

SCHEDULE Start End

Presenter: FVTC Faculty Learn the essentials of Visio including how to design and manage basic diagrams, workflows and flowcharts. Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Become familiar with a host of features in Microsoft Visio useful in creating pictorial representations of information. Prerequisite: Basic knowledge of Windows® and familiarity with personal computers is recommended.

11-03-11 04-05-12

11-03-11 04-05-12

Day(s) Th Th

$175

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No. BC BC

24339 30933

0.6 CEUs

Presenter: FVTC Faculty Learn the basic concepts needed to produce professional business documents. Learn to create, edit and enhance standard business documents using Microsoft Word and its many features. Prerequisite: Basic knowledge of Windows® is recommended. LEARN ABOUT: Creating a basic document • Formatting text • Formatting paragraphs • Adding tables • Inserting graphic objects • Controlling page appearance • Proofing a document

09-23-11 01-20-12 05-10-12

$175

09-23-11 01-20-12 05-10-12

Day(s) F F Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No. BC BC BC

24302 30868 30869

0.6 CEUs

The D.J. Bordini Center’s Advanced Training Lab (ATL) utilizes: • Twin Digital projectors • Full audio-visual amenities • PC and Macintosh platforms • Removable hard drives for installation of specialized software For your convenience, we also have: • Technical expertise and information technology support • Catering coordination for all your organization and event needs Call (920) 735-2525 or visit www.fvtc.edu/bc for more information on upcoming Computer Technology seminars or for lab rental information.

26

10-14-11 02-17-12 05-31-12

10-14-11 02-17-12 05-31-12

$175

Microsoft Word 2010—Level 1

SCHEDULE Start End

Presenter: FVTC Faculty Create complex documents in Microsoft Word and build personalized efficiency tools. Customize and automate the way Microsoft Word works for you. Improve the quality of your work by enhancing your documents with customized elements. Prerequisite: ‘Microsoft Word—Level 1’ or equivalent knowledge/experience.

Day(s) F F Th

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

ST BC BC

24343 30935 30937

0.6 CEUs

Microsoft Word 2010—Level 3

Presenter: FVTC Faculty Create, manage, revise and distribute long documents and forms. Learn how to collaborate with others and how to secure documents. Also learn how to make documents easier to use. Prerequisite: ‘Microsoft Word—Level 1 & 2’ or equivalent knowledge/experience. LEARN ABOUT: Using Microsoft Word with other programs • Managing document versions • Adding reference marks and notes • Securing a document • Creating forms • Simplifying long documents • Creating web pages SCHEDULE Start End 11-11-11 03-30-12

11-11-11 03-30-12

$175

F F

Time(s)

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

ST BC

24344 30938

0.6 CEUs

?

Day(s)

Microsoft Office seminars are taught in the latest version. Customized training and special order seminars can be arranged in other versions upon request. Contact us at (920) 735-2525 for updated information on computer technology seminars and customized training options.

Looking to assess the computer skills of new or existing employees? FVTC’s Assessment for Business staff offer a variety of assessments including Microsoft Office, Programming, Internet Development and more! For a complete list of assessment options, visit www.fvtc.edu/assess.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


COMPUTER TECHNOLOGIES

Design Software & Digital Prepress Applications Everyone needs to communicate to succeed. Adobe® Systems provides software that enhances communication, in fact, revolutionizes the way we deal with ideas and information. FVTC offers seminars to help you improve your skills using several Adobe products, including Acrobat®, Illustrator®, InDesign® and Photoshop®. Although we like to limit the number of participants to six for “Digital Prepress Applications” seminars, each person has the ability to use either a Mac or a PC. Both computers can be running and the user can alternatively select the desired platform. Both units use the same keyboard, mouse and monitor. Rent the lab or schedule customized sessions for your staff. We have 21 PC workstations running Microsoft software and have a number of other design-related software products installed or available for use. Contact us at (920) 735-2525 or bi.services@fvtc.edu for more information.

Bezier Drawing & Using Color

Presenter: Mark Schlueter This one-day seminar instructs participants on ‘drawing’ methods common to Adobe’s Creative Suite® of applications to create ‘segments,’ which are the fundamental building block of all Bezier shapes. Participants learn keyboard modifiers to alter the function of the basic construction and editing tools. Four basic ‘rules’ to Bezier drawing functionality are shared. Isometric and perspective illustration methods are highlighted. Attendees work with drawing and editing functions to learn to generate complex shapes as well as methods to convert images from centerline to outline, cutting and joining paths and averaging anchor.

Adobe® Acrobat®—Macintosh & Windows

Presenter: Mark Schlueter Adobe Acrobat allows individuals to publish documents in Portable Document Format (PDF). PDF documents preserve the exact look and content of the originals, complete with fonts and graphics, allowing web users to view the document. Participants should have extensive experience with the fundamentals of their computer operating system. SCHEDULE Start End 11-07-11 04-03-12 07-17-12

$519

$199

10-12-11 12-14-11 06-13-12 10-10-12 12-12-12

$199

10-12-11 12-14-11 06-13-12 10-10-12 12-12-12

W W W W W

0.7 CEUs

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

BC BC BC BC BC

20071 20072 40024 50056 50066

Site Class No.

BC BC BC

20064 30873 40025

1.4 CEUs

SCHEDULE Start End

SCHEDULE Start End

Site Class No.

Time(s)

M Tu W Th 6:00 pm - 9:30 pm Tu W 8:00 am - 4:00 pm Tu W 8:00 am - 4:00 pm

Presenter: Mark Schlueter With the introduction of Creative Suite, Adobe® now has three distinct bundles of software. Each bundle’s tuned for a particular specialization with all sharing some common components culminating in a fourth; the Master Collection®. Learn what each bundle has to offer and which is appropriate for your particular needs. Emphasis is placed on the Design Premium® edition demonstrating common file formats and application interactivity.

01-11-12 04-11-12 08-01-12

Time(s)

Day(s)

Adobe® Creative Suite® Design Premium— Macintosh & Windows

LEARN ABOUT: Drawing tools • Drawing tools • Segment and join types • Editing paths • Path winding and compound paths Day(s)

11-10-11 04-04-12 07-18-12

01-11-12 04-11-12 08-01-12

Day(s) W W W

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No. BC BC BC

30876 30877 40026

0.7 CEUs

Adobe® Illustrator®—Macintosh & Windows

Presenter: Mark Schlueter Adobe Illustrator is one of the most popular and powerful drawing programs for the digital artist. This seminar introduces participants to draw-type “vector” graphics. Participants learn basic features and commands of the program while working on exercises that introduce selections, drawing, layering and styles. Activities include creating original graphics and modifying existing graphics while learning color handling in addition to Bezier drawing and the use of filters and effects. Prerequisite: Working knowledge of the computer’s operating system. SCHEDULE Start End

10-04-11 02-07-12 03-19-12 06-26-12 10-02-12

$519

10-05-11 02-08-12 03-22-12 06-27-12 10-03-12

Day(s)

Tu W Tu W M Tu W Th Tu W Tu W

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm 6:00 pm - 9:30 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

BC BC BC BC BC

20065 30879 30880 40027 50057

1.4 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

27


COMPUTER TECHNOLOGIES

Adobe® InDesign®—Macintosh & Windows

Presenter: Mark Schlueter This seminar provides hands-on instruction using Adobe’s InDesign® software. InDesign is a powerful page layout program that provides precision control and seamless integration with other products in the Creative Suite. Individuals familiar with Photoshop® and Illustrator® will find an ease of familiarity when navigating the InDesign interface with control of transparency, layering and color breaks with unprecedented power. Prerequisite: Comfort with the computer’s operating system. SCHEDULE Start End 09-19-11 11-15-11 12-05-11 01-24-12 02-14-12 05-22-12 09-17-12 11-13-12

09-22-11 11-16-11 12-08-11 01-25-12 02-15-12 05-23-12 09-20-12 11-14-12

$519

Day(s)

M Tu W Th Tu W M Tu W Th Tu W Tu W Tu W M Tu W Th Tu W

Time(s)

6:00 pm - 9:30 pm 8:00 am - 4:00 pm 6:00 pm - 9:30 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 6:00 pm - 9:30 pm 8:00 am - 4:00 pm

Site Class No. BC BC BC BC BC BC BC BC

20068 20066 20067 30881 30882 30883 50058 50059

1.4 CEUs

Presenter: Mark Schlueter This session introduces this high-powered image manipulation software. Electronic scanning, basic image manipulation, image enhancement and other techniques available through digital imaging are discussed. A working knowledge of Macintosh or Windows basics is recommended. An understanding of a page-layout application (InDesign® or Xpress® ) is also helpful.

10-25-11 02-20-12 05-08-12 06-05-12 08-21-12 10-22-12

$519

10-26-11 02-23-12 05-09-12 06-06-12 08-22-12 10-25-12

Day(s)

Tu W M Tu W Th Tu W Tu W Tu W M Tu W Th

1.4 CEUs

Presenter: Mark Schlueter This seminar provides a hands-on introduction to manipulating images from scanners and digital cameras using Photoshop. Image resolution and color depth critical to high-quality reproduction is demonstrated as well as optimizing files for email, the web and graphics presentations. Selection methods, color correction, image assembly and photographic retouching strategies are explored, while working with transparency, mode control and image layering. Perform a variety of tasks while learning about layers, channels and paths, image clipping, dropping out image backgrounds, various masking functions and layer effects. Create custom brushes, patterns and styles and work with a variety of Photoshop library elements. Prerequisite: Working knowledge of the computer’s operating system. SCHEDULE Start End 03-13-12 04-16-12 08-14-12

Time(s)

8:00 am - 4:00 pm 6:00 pm - 9:30 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 6:00 pm - 9:30 pm

Site Class No.

BC BC BC BC BC BC

20069 30889 30891 40028 50060 50061

Day(s)

Time(s)

Tu W 8:00 am - 4:00 pm M Tu W Th 6:00 pm - 9:30 pm Tu W 8:00 am - 4:00 pm

Site Class No.

BC BC BC

30893 30894 50062

1.4 CEUs

Styles in InDesign®

Presenter: Mark Schlueter Styles are ‘named sets’ of appearance attributes that can be applied easily to components within a page layout. Adobe® has taken the application of styles beyond the appearance of characters and paragraphs to include object frames, fills and effects, as well as tables and cells. Participants explore examples of graphic design and see how they can be turned into styles and efficiently applied to elements of a page layout. Prerequisite: Working knowledge of InDesign. SCHEDULE Start End 09-14-11 11-30-11 01-18-12 05-16-12 09-12-12 11-28-12

$199

28

03-14-12 04-19-12 08-15-12

$519

Adobe® Photoshop®—Macintosh & Windows

SCHEDULE Start End

Adobe® Photoshop® for Presentations & the Web—Macintosh & Windows

09-14-11 11-30-11 01-18-12 05-16-12 09-12-12 11-28-12

Day(s) W W W W W W

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

0.7 CEUs

Visit www.fvtc.edu/bis/computer for the latest Computer Technology seminar titles, descriptions, dates, times and fees. Seminars are subject to change.

Site Class No. BC BC BC BC BC BC

20075 20074 30895 30896 50063 50064


COMPUTER TECHNOLOGIES

Operating Your Macintosh Computer

Presenter: Mark Schlueter Part 1 Contains 3.5 hours of lecture and demonstration and presents interesting possibilities for both home and business computing. Get ‘under the hood’ with demonstrations of the various capabilities built into the operating system as well as demonstrations of the applications that come preinstalled. User setup, getting connected, as well as exploration of customization and control over the desktop appearance is featured. Similarities and differences between competing operating systems are explored. Part 2 Contains 3.5 hours of hands-on exercises. Practice techniques from an overview during boot up and the use of system hot keys and shortcuts. Participants are introduced to the desktop and interface as well as working with control panels and system settings.

Accounting/Bookkeeping Software Applications QuickBooks 2011—Level 1

Presenter: Patty Schaefer Focus on the fundamentals and features of QuickBooks 2011 to manage an organization’s financials. Prerequisite: Basic knowledge of Windows® is recommended. SCHEDULE Start End

10-06-11 03-08-12

10-06-11 03-08-12

Day(s)

Time(s)

Th Th

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC

24347 30939

Also learn about the basics of application installation and file storage while working within and gaining understanding of the Macintosh user structure. Attendees become ‘familiar’ with a Mac.

$175

SCHEDULE Start End

Presenter: Patty Schaefer Elaborate on how to customize forms, create and modify reports, track and pay sales tax, use QuickBooks to write letters and synchronize QuickBooks with other contact management software. Prerequisite: ‘QuickBooks 2011—Level 1’ or equivalent knowledge and experience is recommended.

08-31-11 03-07-12 07-11-12 08-29-12

$199

08-31-11 03-07-12 07-11-12 08-29-12

Day(s) W W W W

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

BC BC BC BC

20073 30897 40029 50065

0.6 CEUs

QuickBooks 2011—Level 2

SCHEDULE Start End

0.7 CEUs

10-28-11 03-22-12

$175

Hands-on, Instructor-led customized training & technical assistance available in these software titles Microsoft • Access • One Note • Visio • Excel • Outlook

• Word • Front Page • PowerPoint • InfoPath • Publisher

Adobe® Design Premium • Acrobat Professional • Illustrator • Photoshop

Plus many more software application titles: Appleton (920) 735-2525 • Oshkosh (920) 236-6156

• Dreamweaver • InDesign • Flash

10-28-11 03-22-12

Day(s)

Time(s)

F Th

9:00 am - 4:00 pm 9:00 am - 4:00 pm

Site Class No.

BC BC

24348 30943

0.6 CEUs

FVTC SITE KEY

Advanced Manufacturing Technology Center (AMTC) Appleton Campus (AP) D.J. Bordini Center, Appleton (BC) Chilton Regional Center (CH) Clintonville Regional Center (CL) J. J. Keller Transportation Center (TC) Neenah Fire Training Center (NF)

Neenah Regional Center (NE) Online (OL) Oshkosh Riverside Campus (OS) Sustainable Technology Center (ST) S.J. Spanbauer Center (SJ) Waupaca Regional Center (WP) Wautoma Regional Center (WT)

RESOURCE GUIDE KEY – materials included

– refreshments included

– lunch or light dinner included

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

29


COMPUTER TECHNOLOGIES

Additional Computer Seminar Offerings

Web Development Tools

Minitab® Fundamentals

Adobe® Dreamweaver®

Presenter: Lee Binz Minitab statistical software is the leading package used in quality improvement and workplace statistics. In this one-day seminar, learn the fundamentals of this powerful software and apply quality statistics to workplace and data-driven improvement projects. Minitab is simple to use for the beginning or occasional user, but also contains the depth and breadth of tools and guidance to satisfy even the most rigorous quality improvement projects. SCHEDULE Start End 11-18-11

11-18-11

Day(s) F

$295

Time(s)

9:00 am - 4:00 pm

Site Class No.

BC

24303

0.6 CEUs

Photo Editing Using Adobe Photoshop Elements Presenter: Nancy Steinike Discover tools to improve your digital photos and explore creative ideas for using your digital photos in newsletters, web sites or presentations. Learn how to fix lighting, color, red eye and sharpening. Discover a new level of creativity you didn’t know you had, but was there all along!

LEARN ABOUT: Viewing and organizing photos • Tagging® photos and creating photo collections • Creative enhancements • Emailing and saving a photo for use on the web • Resizing images and using layers to stylize photos

10-21-11

10-21-11

Day(s) F

$175

Time(s)

9:00 am - 4:00 pm

Site Class No.

ST

24350

0.6 CEUs

Understanding PC Security

NEW! P

Presenter: Nancy Steinike This 12-hour laboratory-based microcomputer seminar specifically focuses on PC security and maintenance, installation and updates of software and hardware, increasing browser security, dealing with Malware and improving email security.

LEARN ABOUT: Working with user and network accounts • Maintaining hard drive/network drive and data • Increasing browsing security • Improving PC security • Improving email security • Installing and updating software and hardware SCHEDULE Start End 09-26-11 05-15-12

$295

30

10-03-11 05-22-12

Day(s) M Tu

Time(s)

8:00 am - 3:00 pm 8:00 am - 3:00 pm

1.3 CEUs

LEARN ABOUT: Getting started with Dreamweaver • Creating a website • Adding design elements to web pages • Working with links • Working with frames • Uploading a website Call (920) 735-2525 to schedule an on-site session.

Adobe® Flash®

®

SCHEDULE Start End

Presenter: FVTC Faculty Learn to create basic websites using the Adobe Dreamweaver application. Learn the fundamentals and techniques needed to advance to more complex Dreamweaver operations for enhancing the functionality of websites. Prerequisite: Basic knowledge of Windows® is recommended.

Site Class No. BC BC

24319 30913

Presenter: FVTC Faculty Create Flash-based movies that contain graphics, text and animations. Use Adobe Flash to create web pages and components that display correctly in almost every web browser on most computing platforms. Prerequisite: Basic knowledge of Windows® is recommended, as well as previous experience with the internet, web browsers and personal computing skills. LEARN ABOUT: Exploring Adobe Flash • Working with graphics • Managing text in a Flash environment • Including animations to a Flash document • Adding interactivity to buttons • Working with movie clips • Inserting audio in a movie • Adding video to a movie • Publishing Flash documents Call (920) 735-2525 to schedule an on-site session.

HTML Web Authoring

Presenter: FVTC Faculty Learn to create web pages with Hypertext Markup Language (HTML). Examine the basics of this foundational web technology that enables you to create your own functional pages. Prerequisite: Basic knowledge of Windows® is recommended, as well as previous experience with the internet and personal computing skills. LEARN ABOUT: Creating a web page • Structuring content • Linking web pages • Formatting text • Creating tables Call (920) 735-2525 to schedule an on-site session.

Register Online, Anytime! www.fvtc.edu/seminarsearch This website always features the most up-to-date offerings and information and is available 24 hours a day, seven days a week. Search by class number, title, location, delivery mode or topic to find offerings that are most convenient for you and your employees.

Visit www.fvtc.edu/bis/construction for the latest Construction seminar titles, descriptions, dates, times and fees. Seminars are subject to change.


“Very professional and helpful seminar... I got what I came for and the instructor made it very interesting.” Seminar Participant

Construction Today’s construction environment demands employees who are skilled and committed to providing high-quality workmanship. Construction-related training through FVTC’s Business & Industry Services offers employees the benefit of basic, advanced and specialized technical training to improve their professional expertise, while your organization benefits from a more qualified workforce. Learn more about how your organization can build the skills of your construction-related workforce. Email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/construction

CNC Router Programming

Presenter: Lake States Environmental, Ltd. Effective April of 2010, each contractor conducting remodeling, renovating and/ or painting activities in homes built before 1978 needs to have at least one member of their crew certified as a Lead Safe Renovator. This course satisfies the training requirement to obtain certification as a Lead-Safe Renovator through the Wisconsin Department of Health Services. LEARN ABOUT: Background information, regulations, worksite preparation and the health effects of exposure to lead • Conducting interim control and non-abatement activities • Worksite clean-up, disposal and recordkeeping requirements This course is facilitated by Lake States Environmental, Ltd. For more information visit www.lakestates.com or call (800) 254-9811. SCHEDULE Start End

Presenter: Mark Lorge This training is an introduction to the programming and operation of the CNC router. Programming the router requires knowledge of woodworking as well as an understanding of the language used to tell the router where to go and how to get there. Programming includes identifying the tool path, setting machine and tool codes, determining feed rates and additional codes that allow the machine to do what the operator wants it to do. Operating the router is more than starting the machine and pushing a button, it involves setting tool height, checking for accuracy, setting parameters, inputting programs, and safely and efficiently making parts. Call (920) 735-2525 to schedule an on-site session.

Lead-Safe Renovator Training

08-30-11 09-27-11 10-25-11 11-29-11 12-20-11 01-24-12 02-28-12 03-27-12 04-24-12 05-29-12 06-26-12 07-31-12 08-28-12 09-25-12 10-30-12 11-27-12 12-18-12

$225

08-30-11 09-27-11 10-25-11 11-29-11 12-20-11 01-24-12 02-28-12 03-27-12 04-24-12 05-29-12 06-26-12 07-31-12 08-28-12 09-25-12 10-30-12 11-27-12 12-18-12

Day(s) Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu

Time(s)

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm

Site Class No.

BC BC BC BC BC BC BC BC BC BC BC BC BC BC BC BC BC

24075 24076 24077 24078 24079 30659 30660 30661 30662 30663 40016 40017 50028 50029 50030 50031 50032

0.8 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

31


CONSTRUCTION

Profile Knife Grinder & Moulder Profile Knife Grinder Seminar

Presenter: FVTC Faculty This two-day seminar is designed to provide the maximum amount of ‘hands-on’ time for template-making and knife grinding, stressing the practical application of the theoretical information presented. Participants are urged to attend the two-day ‘Moulder Seminar’ that runs immediately following the knife grinding seminars. Register now for one or both seminars. Class size is limited. SCHEDULE Start End

09-26-11 11-07-11 02-13-12 04-09-12 06-11-12

09-27-11 11-08-11 02-14-12 04-10-12 06-12-12

Day(s) Time(s)

M Tu M Tu M Tu M Tu M Tu

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

Moulder Seminar Presenter: FVTC Faculty

Attendees of this two-day seminar will spend 25% of their time covering theoretical topics with the remaining time being hands-on activities in moulder setup and operation. Participants are urged to attend the two-day ‘Profile Knife Grinding Seminar’ which is held immediately prior to the moulder seminars. Register now for one or both seminars. Class size is limited.

09-28-11 11-09-11 02-15-12 04-11-12 06-13-12

09-29-11 11-10-11 02-16-12 04-12-12 06-14-12

Day(s) Time(s)

W Th W Th W Th W Th W Th

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

Call the Regional Center Manager at: Chilton (800) 843-4131 Clintonville (800) 321-7133 Waupaca/Wautoma (888) 324-3218

Site

SJ SJ SJ SJ SJ

$450 Wisconsin resident; $575 Non-resident

SCHEDULE Start End

We can bring training to you! We can deliver seminars and other training to FVTC’s Regional Centers. We can also provide a more cost-effective approach to your training needs if there are multiple organizations in your region with similar needs. Visit www.fvtc.edu/locations.

FVTC SITE KEY

Advanced Manufacturing Technology Center (AMTC) Appleton Campus (AP) D.J. Bordini Center, Appleton (BC) Chilton Regional Center (CH) Clintonville Regional Center (CL) J. J. Keller Transportation Center (TC) Neenah Fire Training Center (NF)

Neenah Regional Center (NE) Online (OL) Oshkosh Riverside Campus (OS) Sustainable Technology Center (ST) S.J. Spanbauer Center (SJ) Waupaca Regional Center (WP) Wautoma Regional Center (WT)

RESOURCE GUIDE KEY – materials included

– refreshments included

Site

SJ SJ SJ SJ SJ

$450 Wisconsin resident; $575 Non-resident For information call (920) 232-6037 or email lobby@fvtc.edu.

32

Visit www.fvtc.edu/bis/construction for the latest Construction seminar titles, descriptions, dates, times and fees. Seminars are subject to change.

– lunch or light dinner included


“Fantastic Course! Learned a ton and it very applicable to what we do. Great to have the course adapt to what we needed.” Seminar Participant

Engineering Technologies Organizations need employees who can solve specific problems in research and development, manufacturing, design, sales, construction, inspection and maintenance. FVTC’s customized training and technical assistance solutions provide your employees with the proficiency to become more productive and precise problem solvers. Experience hands-on, customized training solutions for your technical workforce. Email bi.seminars@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh).

Programmable Logic Controllers

Programmable Logic Controllers are heavily used in industry to control machines and processes. Understanding the operation and application of PLCs is vital for operators, technicians and management. Teach your organization what they need to know to work with these devices. LEARN ABOUT: Operation and application of PLCs • Programming • Troubleshooting • Interfacing devices to PLCs Call (920) 735-2525 to schedule customized training.

Data & Telecommunication

Explore more at www.fvtc.edu/bis/engineering

Interpretation of Geometric Dimensioning & Tolerancing (GD&T)

Learn the basic principles and concepts that are used to read engineering drawings using the ASME Y14.5M-1994 Standard for Geometric Dimensioning and Tolerancing. This training focuses on identification and interpretation of datums, feature control frames and tolerance size. Material condition modifiers are identified to determine a specific tolerance or tolerance range, and what it means for part acceptance versus rejection. LEARN ABOUT: The five-major tolerance groups: form, orientation, location, profile and runout with regard to purpose, interpretation and verification Call (920) 735-2525 to schedule customized training.

Data communication is prevalent in the form of copper, fiber and wireless in business today. FVTC offers a series of customized training services that provide an introduction into the telecommunications sector, including cable building and testing, wireless computer communication and fiber optic-related technology. LEARN ABOUT: Data cabling skills • Telecommunication technologies • Implementation, maintenance, testing and trouble-shooting of systems Call (920) 735-2525 to schedule customized training.

Variable Speed Drives & Motors

It is vital for industry operators, technicians and management to understand variable speed drives. These devices are heavily used in industry to control machines and processes by matching the drive speed to the load demand. Train your organization in the operation and application of DC and AC variable speed drives and beyond. LEARN ABOUT: Programming drive parameters • Interfacing devices to drives • Troubleshooting

Motor Control & Ladder Logic

Motor control and relay control logic is heavily used in industry to control machines and processes. Operators, technicians and management need to understand the operation and application of these devices. Additional courses are available on DC and AC motors.

Call (920) 735-2525 to schedule customized training.

LEARN ABOUT: Operation and application of pushbuttons, relays, contactors, starters, timers and sensors • Interpreting line diagrams • Wiring devices to perform specific control circuit functionality • Troubleshooting • Motor starting, forward, reverse and jogging Call (920) 735-2525 to schedule customized training.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

33


Environmental Health & Safety Get safe with a series of environmental health and safety services for organizations and their employees. FVTC’s Business & Industry Services continue to expand in response to emerging topics of interest, such as the new Food Safety Act and the proposed Global Harmonization System. Environmental issues are increasingly requiring businesses to adapt and innovate in order to continue to create value for their stakeholders. Private sector emergency response workers, industrial safety professionals and all employees can benefit from workplace safety services offered by our team and their partners. Learn about the comprehensive training and technical services FVTC can provide in environmental health and safety. Email bi.seminars@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/safety

“I have a complete sense of where I’m at after

taking this class and where I need to get to and

how much I need to do.

Beth Richmond Alpine Wood Corporation

Starting an Emergency Response Team (ERT) NEW! P Presenter: Howard Linson ‘Starting an Emergency Response Team (ERT)’ helps the participant understand the role and responsibilities of an internal ERT. What are the regulatory requirements? What are the standards that effect team development? Together participants review the initial steps in establishing an ERT at their worksite. LEARN ABOUT: Establishing a team • What to expect when assigned to oversee a team • Understanding the team’s role to improve training at the facility SCHEDULE Start End

10-20-11 02-22-12

10-20-11 02-22-12

$59

Day(s)

Th W

Time(s)

9:00 am - 11:00 am 9:00 am - 11:00 am

Site Class No.

OS OS

24228 30722

0.2 CEUs

Emergency Response Team Command School NEW! P Presenter: Howard Linson ‘ERT Command School’ provides participants with tools to effectively manage an In-Plant ERT during an emergency. The concepts of the Incident Command System are discussed and practiced. Participants review the importance of site preplanning. Also, the expectations of the Department of Homeland Security are reviewed. LEARN ABOUT: OSHA Regulations • History of the Incident Command System • How to command an incident • How to complete an after action report SCHEDULE Start End

12-15-11 02-23-12

$199

12-15-11 02-23-12

Day(s)

Th Th

0.7 CEUs

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

ST OS

24229 30723


ENVIRONMENTAL HEALTH & SAFETY

Global Harmonization System of Classification & Labeling of Chemicals NEW! P

FSMA: Implementing Prevention, Inspection & Compliance Strategies NEW! P

Presenter: Howard Linson Global Harmonization explains that OSHA is proposing to modify the current Hazard Communication Standard (HCS) to align with the provisions of the Globally Harmonized System of Classification and Labeling of Chemicals (GHS). The HCS requires that chemical manufacturers and importers evaluate the chemicals they produce or import and provide hazard information to downstream employers and workers by putting labels on containers and preparing safety data sheets. Under the current HCS, all employers must have a hazard communication program for exposed workers, including container labels, safety data sheets and training. LEARN ABOUT: The GHS and why it is needed • The benefits of GHS • The current status of International activities • How the GHS might impact OSHA and other US agencies

Presenter: Howard Linson This seminar focuses on practical implementation topics surrounding the portion of the Food Safety Modernization Act of 2011 that deals with prevention, inspection and compliance. For the first time, the FDA has a legislative mandate to require comprehensive, prevention-based controls across the food supply. The legislation transforms FDA’s approach to food safety from a system that far too often responds to outbreaks rather than prevents them. LEARN ABOUT: Proven tools for evaluating hazards in the operation • Implementing and monitoring effective measures to prevent contamination • Planning and tracking necessary corrective actions to completion • Using riskbased priorities to dedicate inspection resources • Innovations to FDA inspection approaches to be the most efficient and effective with existing resources

SCHEDULE Start End 10-06-11 04-05-12

10-06-11 04-05-12

$59

Day(s) Th Th

Time(s)

9:00 am - 11:00 am 9:00 am - 11:00 am

Site Class No.

OS 24233 ST 30727

0.2 CEUs

SCHEDULE Start End 10-12-11 04-04-12

10-12-11 04-04-12

Day(s) W W

$199 On-site Offerings FVTC’s Environmental Health & Safety (EH & S) department offers a complete array of safety offerings. Your employees can complete these at your workplace or at an FVTC campus convenient to you and your staff. Offerings vary from new employee safety orientations to selected safety topics which address your annual safety training needs. Learn how FVTC offerings can become a part of your organization’s safety training. Contact Howard Linson at (920) 735-2445 or linson@fvtc.edu.

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

OS 24235 ST 30728

0.7 CEUs

Hazardous Waste Site Worker—Refresher Presenter: Safety Engineering Technology Staff This eight-hour training meets the requirements of OSHA 29CRF1910.120(e)(8) for annual refresher training of hazardous waste site workers. Training includes: • Review of and re-training on relevant topics covered in the 40-hour program, using reports by the participants on their work experiences • Update on developments with respect to material covered in the 40-hour course • Evaluate changes to pertinent regulations of EPA or OSHA standards or recent interpretations • Hands-on overview of new or altered PPE; decontamination equipment or procedures. Updates of new developments in personal protective equipment • Assess new developments in air contaminant monitoring equipment LEARN ABOUT: Hazard recognition skills • Air monitoring instrument techniques • Site safety plan development SCHEDULE Start End 09-09-11 03-14-12

$175

09-09-11 03-14-12

Day(s) F W

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

OS ST

20058 30664

0.7 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

35


ENVIRONMENTAL HEALTH & SAFETY

Hazardous Waste Site Worker—Supervisor

Industrial Fire Watch—Refresher

Presenter: Safety Engineering Technology Staff This eight-hour training meets the requirements of OSHA 29CFR 1910.120(e)(40) that hazardous waste site supervisors are required to have annually. Topics covered include: • Review of site safety and health plans and upgrades • Evaluate associated employee training programs • Sampling techniques • Personal protective equipment • Spill control and monitoring techniques The seminar concludes with a discussion of case studies relating to how supervisors handle safety and health issues at hazardous waste sites. LEARN ABOUT: Site management techniques • Hazard recognition management • Site safety plan development

Presenter: Safety Engineering Technology Staff This seminar is designed to review the fundamentals associated with the role of fire watch at a job involving hot work activities. The session covers the hot work system and the role of the Fire Watch. This session includes a review of fire extinguisher and hose line operations. Jeans and long sleeve shirts are recommended. Nylon and polyester materials are discouraged. LEARN ABOUT: The requirements of OSHA and the NFPA • Hot work permit systems • Hands-on use of fire extinguishers and hose lines

SCHEDULE Start End 09-08-11 03-15-12

09-08-11 03-15-12

$175

Day(s) Th Th

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

OS ST

20059 30665

0.7 CEUs

Industrial Fire Watch— Hot Work Training

NEW! P

Presenter: Safety Engineering Technology Staff In the United States, an average of 12,630 hot work fires cause $308.9 million in property damages and 31 deaths per year. Hot work activities, hot work permits and fire watch actions must be conducted in accordance with OSHA regulations, NFPA standards and ANSI standards. Hot work can be defined as any operation that involves open flame that can produce heat and/or sparks which is conducted in an area that is not pre-identified as a designated location for that type of work. Examples include: Welding, grinding, cutting, brazing, soldering, melting frozen pipes by torch, torch applied roofing and a myriad of other activities. This seminar is designed to provide a solid knowledge base on the activities, roles and responsibilities associated with hot work and fire watch activities. Jeans and long sleeve shirts are recommended. Nylon and polyester materials are discouraged. LEARN ABOUT: The requirements of OSHA and the NFPA • Hot work permit systems • The concept of fire prevention • Hands-on use of fire extinguishers and hose lines SCHEDULE Start End 09-16-11 03-08-12

$99

09-16-11 03-08-12

Day(s) F Th

0.4 CEUs

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

SCHEDULE Start End 09-23-11 03-16-12

09-23-11 03-16-12

$69

Day(s) F F

Time(s)

10:00 am - 12:00 pm 10:00 am - 12:00 pm

Site Class No.

ST ST

24082 30667

0.2 CEUs

OSHA 10+ Contractor Safety Presenter: Safety Engineering Technology Staff This training meets the requirements of the Wisconsin Paper Council’s OSHA 10+ Contractor Safety Program. While the ‘extras’ included in this training were selected because of their relevance to the paper industry. This offering is a great addition to any employee’s safety training and it’s accepted anytime the OSHA construction 10hour is required. Wisconsin Paper Council members require contractors working within their facilities to have the OSHA 10+ certification. This includes contractors in all trades who have on-site employees working with new construction, additions and re-builds; chemical and material suppliers with facility access; engineers and designers as well as general laborers. OSHA 10+ identification cards and stickers are issued upon satisfactory completion of the training seminar. LEARN ABOUT: Hot topics in safety • Review OSHA’s top violations for 2006 • Review specific standards like, confined space, lock-out/tag-out • Hazard communications • Process safety management SCHEDULE Start End 11-10-11 03-08-12

11-11-11 03-09-12

$350

Day(s) Th F Th F

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

ST OS

24094 30668

1.6 CEUs

Site Class No.

ST ST

24081 30666

Don’t see what you are looking for? Looking for a seminar that isn’t on the schedule? Contact Howard Linson at (920) 735-2445 or linson@fvtc.edu for information about opportunities not listed in this resource guide.

36

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


ENVIRONMENTAL HEALTH & SAFETY

OSHA Lift Truck Training Presenter: Kenneth Kempfer OSHA’s ‘Forklift Rule’ requires operators of powered industrial trucks to be trained in their safe operation. The training must consist of classroom and hands-on instruction that is worksite and vehicle specific. Employers must verify that the required training and evaluation has been conducted and the operator is competent to safely perform an operator’s duties. This seminar, coupled with individual operator evaluation, meets OSHA standards. Evaluations can be conducted at the sponsoring organization’s worksite on each type of powered industrial truck operated for an additional fee. LEARN ABOUT: Safety rules and practices • Unique hazards of forklift operation • Performing a vehicle inspection SCHEDULE Start End 09-22-11 11-03-11 01-19-12 04-12-12 06-14-12 09-20-12 11-01-12

09-22-11 11-03-11 01-19-12 04-12-12 06-14-12 09-20-12 11-01-12

$79

0.3 CEUs

Day(s) Th Th Th Th Th Th Th

Time(s)

9:00 am - 12:00 pm 9:00 am - 12:00 pm 9:00 am - 12:00 pm 9:00 am - 12:00 pm 9:00 am - 12:00 pm 9:00 am - 12:00 pm 9:00 am - 12:00 pm

Site Class No.

BC BC BC BC BC BC BC

20009 20010 30650 30651 40012 50023 50024

Presenter: J. J. Keller & Associates, Inc. Be sure you’re in compliance with OSHA’s powered industrial truck training requirements by attending this seminar. This session is specifically designed for those who need to train employees on how to safely and properly operate powered industrial trucks (forklifts). Also, learn how to implement an effective testing program to determine your operators’ knowledge, skill and understanding.

11-01-11 04-03-12 08-07-12 11-08-12

11-01-11 04-03-12 08-07-12 11-08-12

$395

Day(s) Tu Tu Tu Th

Time(s)

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm

Site Class No.

BC BC BC BC

We are expanding the services we offer to include many natural resources topics of interest to employees in forestry, public works, sanitation and parks. FVTC can help with: • Soil testing • Mapping and GPS • Wildlife and fish management • Outdoor recreation • Water quality • Waste water • Wildland fire and prescribed burning training • Chainsaw safety training

For more information call (920) 735-2525 or email bi.services@fvtc.edu.

Forklift Safety—Training-the-Trainer

SCHEDULE Start End

ISO Series Lead Auditor Training NEW! FVTC developed a new offering in its Environmental Health & Safety program. We are offering the complete “Lead Auditor Series” beginning this fall. For more information on this exciting new opportunity, contact Howard Linson at (920) 735-2445 or linson@fvtc.edu.

20031 30656 40015 50027

0.8 CEUs

FVTC SITE KEY

Advanced Manufacturing Technology Center (AMTC) Appleton Campus (AP) D.J. Bordini Center, Appleton (BC) Chilton Regional Center (CH) Clintonville Regional Center (CL) J. J. Keller Transportation Center (TC) Neenah Fire Training Center (NF)

Neenah Regional Center (NE) Online (OL) Oshkosh Riverside Campus (OS) Sustainable Technology Center (ST) S.J. Spanbauer Center (SJ) Waupaca Regional Center (WP) Wautoma Regional Center (WT)

RESOURCE GUIDE KEY – materials included

On-Site Forklift Operator Evaluation Do you need a third party to evaluate your forklift operators and specialized power lift drivers? FVTC provides an on-site evaluation service. Our instructors can evaluate your operators on your equipment at your organization. Contact Howard Linson at (920) 735-2445 or linson@fvtc.edu for information about these on-site opportunities.

– refreshments included

– lunch or light dinner included

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

37


Global Education & Services With the changing local demographics and global economy, there is an immediate need to understand other cultures. Customers, colleagues and co-workers speak different languages and come from different cultures. FVTC’s Business & Industry Services offers customized training that values diversity and teaches multi-cultural communication. FVTC offers training in over 10 foreign languages, and continues to expand seminars and service offerings for organizations that do business internationally. Learn how FVTC can help your organization with language and culture training services email petersn@fvtc.edu or call (920) 735-4844 (Appleton). Explore more at www.fvtc.edu/bis/global

Spanish & Culture Restaurant Operations NEW! P Challenge – A recently transferred, experienced technical specialist from a foreign country was struggling with clearly communicating her ideas in departmental meetings as well as in written communications. Co-workers were often confused about what she said and she felt as if she wasn’t included in important discussions or projects. She didn’t understand why she couldn’t get the promotion to the project lead position that everyone seemed to agree she was wellqualified for. Solution – Our experts from FVTC’s Global Education

and Services department stepped in to provide private coaching sessions. Customized workplace language and culture training helped her express her written ideas more clearly by adhering to principles of grammar, syntax and style. The English Language Learning faculty helped her understand the workplace culture as well as improve her oral communication by training her in the elements of articulation, intonation and stress which are essential to spoken American English.

Presenter: Leah Caceres Lutzow Learn basic Spanish phrases used in restaurants and food service operations including tools to improve communication, teamwork, safety, food quality and productivity. Improve your understanding of Spanish speaking workers and their culture in the workplace. SCHEDULE Start End 11-08-11

11-08-11

Day(s) Tu

$149

Time(s)

9:00 am - 3:00 pm

Site Class No.

BC

24190

Authentic lunch, 0.6 CEUs

Spanish 1 for Heritage Speakers Presenter: Leah Caceres Lutzow This introductory seminar is designed to provide heritage Spanish speakers with foundational skills in Spanish grammar to develop proficiency in reading and writing to prepare them for utilizing their Spanish language skills. Topics include: Pronunciation, spelling, accentuation, verb conjugation and other basics of sentence structure. SCHEDULE Start End 02-09-12

$199

? 

03-22-12

Day(s) Th

Time(s)

4:30 pm - 7:20 pm

Site Class No.

BC

30698

2.1 CEUs

Need global business skills to assist you in communicating and working in a global marketplace? Experts provide on-site export/import training to help employees develop a practical understanding of these topics. Contact FVTC’s Global Education & Services at (920) 735-4844 or petersn@fvtc.edu.

Spanish Language Circle Join us monthly to practice your Spanish language skills. Meetings are held to provide participants with opportunities to practice their conversational Spanish language skills with native speakers. Language circles, facilitated in groups, allow participants the opportunity to interact with native Spanish speakers as well as develop mutual cultural exchanges. Contact FVTC’s Global Education & Services at (920) 735-4844 or petersn@fvtc.edu.


GLOBAL EDUCATION & SERVICES

Introduction to American Business Idioms

NEW! P

Presenter: FVTC Faculty Ever wonder why your colleagues express statements such as ‘the bottom line’, ‘on the same page’ or ‘iron out the kinks’? When you don’t understand these idioms, you may feel left out of a conversation. Miscommunication and misunderstanding of these terms can cause communication barriers and potential loss of economic growth for your organization. This introductory seminar is designed to provide an understanding of most commonly used idiomatic business expressions. Participants explore useful language and proper use of these terms. Registration deadline: 10 days prior to each session. SCHEDULE Start End 01-26-12

02-16-12

$149

Day(s) Th

Time(s)

5:30 pm - 7:20 pm

Site Class No.

BC

30696

Grammar for English Language Learning (ELL) Professionals

NEW! P

Presenter: FVTC Faculty If you are responsible for writing letters at work, this seminar is for you! Learn to write effective and powerful letters to solve problems or increase sales. While the internet has made written communications seemingly easier, professional and business communities continue to value effectively-written, business letters as a vital part of their operations. Email messages, inquiry, sales and special request letters—four types of customer relations letters (follow-up, complaint, adjustment and collection)—are the focus of this two-part seminar. Part I: Become familiar with most common business letter formats, parts of a business letter and business letter writing guidelines. Part II: Write a specific letter of your choice in response to a real professional or business-related task. Both parts address the international aspect of professional and business correspondence. Special emphasis is placed on ‘writing problems’ most commonly encountered by international professionals living and working in the U.S. The content of this hands-on seminar is tailored to participant needs and interests. Participants are encouraged to bring their own sample writing project or task to the seminar. Registration deadline: 10 days prior to each session.

01-30-12

02-20-12

$149

Day(s) M

Time(s)

5:30 pm - 7:20 pm

Contact Nancy Peters for additional information at petersn@fvtc.edu or (920) 735-4844.

Global Export-Import Training

Global Logistics Cycle: Export Process NEW! P Presenter: Global Back Office LLC Day 1: Learn About: Logistics cycle (door to door) • Customs clearance process, duty, Value-Added Tax • Enhanced incoterms • Role of freight forwarder and broker • Transportation options and costs: Air, ocean and courier services • Tools and online resources SCHEDULE (Day 1) Start End

Day(s)

Time(s)

Site Class No.

10-18-11

Tu

8:30 am - 3:00 pm

BC

10-18-11

25137

Global Logistics Cycle: Import Process NEW! P Presenter: Global Back Office LLC Day 2: Learn About: Managing the cycle • Pricing and quotations • Export packaging and labeling • Cargo insurance and claims • Documentation requirements and samples • Compliance requirements SCHEDULE (Day 2) Start End

Day(s)

Time(s)

Site Class No.

10-19-11

W

8:30 am - 3:00 pm

BC

10-19-11

25138

Registration deadline: 10 days prior to each session. Site Class No.

BC

$250 per day, $400 for both days

1.2 CEUs

30697

0.7 CEUs

NEW! P

Presenter: Aaron Gorenc Take advantage of this new seminar designed for ‘new and seasoned’ travelers. Experience engaging presentations and interactive discussions regarding safety when traveling abroad. Network with experts in the field and get an overview on topics such as: Planning, pre-departure, cultural learning strategies, food and clothing, safety, security, health and risk management.

Join us for this dynamic two-day seminar focused on the Global Logistics Cycle (pre-shipment through delivery) of the Export & Import Process featuring Mary Lynn Murtaugh, Global Back Office LLC and Thomas Krenz, Krenz & Hannan International, Inc.

0.8 CEUs

SCHEDULE Start End

International Business Forum: Safety & Travel Abroad

On-Site & Customized Training

Professional English Enrichment Seminars for Speakers of Other Languages These seminars are designed for professionals (whose native language is not English) who wish to enhance and improve their listening, speaking and communication skills. Learn techniques to understand and communicate effectively with your colleagues.

FVTC can develop training for employers seeking customized global business, language and culture training. Your training can be customized for a group setting or one-on-one at your organization or at FVTC. The results-oriented training is created based on your organization’s goals and objectives for your employees. For information on global business, language and culture training, contact FVTC’s Global Education & Services at (920) 735-4844 or petersn@fvtc.edu.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

39


GLOBAL EDUCATION & SERVICES

Spanish for Healthcare

Spanish for Corrections Officers Presenter: Renzo Secchi This introductory seminar provides participants with basic communication of the Spanish language through vocabulary and commonly-used expressions. This training is perfect for detention and correction officers at local, state and federal levels to help communicate with Spanish-speakers in daily processing and confinement situations. Improve your understanding of Hispanic workers and their culture in the workplace.

Presenter: Leah Caceres Lutzow In this interactive session, learn basic Spanish for healthcare settings including: Pronunciation, greetings, vocabulary and common commands. This seminar is designed for all classifications of healthcare workers. It provides insight into the Spanish language and culture and is designed to facilitate communication between patients and healthcare staff.

Registration deadline: 10 days prior to each session.

Registration deadline: 10 days prior to each session.

SCHEDULE Start End 10-28-11

10-28-11

Day(s) F

$149

Time(s)

9:30 am - 3:30 pm

Site Class No.

BC

24208

Pronunciation for Accent Refinement Presenter: FVTC Faculty This training is for foreign business or academic professionals who have a good command of English, who wish to improve their fluency and refine their pronunciation. Emphasis is placed on intonation, rhythm and linking with special considerations given to individual needs based on a diagnostic evaluation.

10-06-11

11-10-11

$295

Day(s) Th

Time(s)

5:30 pm - 8:20 pm

Site Class No.

BC

24198

1.8 CEUs

Chinese for Business & Travel Presenter: FVTC Faculty This seminar is intended for professionals and community members as they prepare to travel to China and other Asian-influenced regions. Learn basic language such as greetings and introductions. Learn about business and banquet etiquette. Eliminate communication barriers and gain an understanding of cultural assumptions. Also learn about travel tips and gift giving. An authentic Chinese meal is served as part of banquette etiquette. LEARN ABOUT: Basic language greetings and introductions • Banquet etiquette • Establish ‘guanxi’ (relationships between people) SCHEDULE Start End 01-19-12

01-19-12

$99

Day(s) Th

Time(s)

4:30 pm - 8:20 pm

04-13-12

Day(s) F

Time(s)

9:00 am - 3:00 pm

Site Class No.

BC

30701

0.6 CEUs

Spanish for Workplace Presenter: FVTC Faculty These seminars provide basic Spanish language training emphasizing phrases and vocabulary necessary in career-related activities; simple ’bite-sized’ expressions that can easily be learned and used on a daily basis. LEARN ABOUT: Functional language skills to assist Spanish-speaking customers (even without prior knowledge of the Spanish language) • Immersion training, a results-oriented and competency-based experience • Mimicking a social engagement; seminar sessions are interactive and fun • Refreshing your Spanish if you’ve had some previous Spanish training Each participant receives 1.8 CEUs (or 1 Associate Degree credit) and a completion certificate for each seminar. For information on global business or language and culture training, contact FVTC’s Global Education & Services at (920) 735-4844 or petersn@fvtc.edu.

Site Class No.

BC

30700

light dinner, 0.4 CEUs

Coming Summer 2012! Join FVTC for a weekend foreign language immersion experience to beautiful Wisconsin locations. Experience the rewards of an immersion trip without leaving Wisconsin! Contact FVTC’s Global Education & Services at (920) 735-4844 or petersn@fvtc.edu for additional information.

40

04-13-12

$149

0.6 CEUs

SCHEDULE Start End

SCHEDULE Start End

Global Management—Working Across Cultures Our experts develop customized training packages that provide tools for understanding the framework for communication, business culture, relationship-building and negotiations. These ‘culturecoaching’ training packages can also be customized to include basic language skill lessons. Bring customized Global Management training sessions to your organization. Contact FVTC’s Global Education & Services at (920) 735-4844 or petersn@fvtc.edu.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


GLOBAL EDUCATION & SERVICES

Certified Global Business Professional (CGBP) Series Presenter: FVTC Adjunct Faculty & Industry Partners

*

$795 for all five seminars $179 per session

Global Trade Finance & Banking This seminar explores methods of payment, associated costs and foreign exchange focusing on the benefits and drawbacks of each. Attend this session to better understand the impact of customer’s compliance, logistics, documentation processing, process and management of import, export and letters of credit. Also learn about the letter of credit cycle, preparation, examination of documents and payment process. This accelerated seminar also features additional online activities. SCHEDULE Start End

1 Associate degree credit

FVTC’s Certified Global Business Professional (CGBP) is an accelerated seminar series designed to help you develop strategic international skills in five topic areas. Each seminar features professional experts, case studies and online activities to help you reinforce and/or expand your knowledge in international business. These accelerated seminars also feature additional online learning requirements. This series is designed to teach the competencies of NASBITE (North American Small Business International Trade Educators) Certified Global Business Professional. LEARN ABOUT: Preparing for your NASBITE exam • Being more efficient and well-rounded in your organizational role as you become cross-trained in the various areas of international business • Becoming more competent in international trade • Associate Degree credits that could transfer towards a Bachelor’s Degree

04-03-12

$179

Learn about international customer expectations and cultural requirements. Explore the implementation of a global market plan, market research, strategy and product liability implications. Review the budgeting process and report requirements related to global activities. This accelerated seminar also features additional online activities. SCHEDULE Start End 02-07-12

02-21-12

$179

Day(s) Tu

Time(s)

3:00 pm - 6:00 pm

Site Class No.

BC

30702

1 Associate Degree credit

Global Supply Chain & Logistics Management Explore strategies and gain insight into building a solid international supply chain. Learn factors that affect transportation modes, product classification, trade agreements, safety issues and key information regarding regulatory requirements. This accelerated seminar also features additional online activities. SCHEDULE Start End 03-06-12

$179

03-20-12

Day(s) Tu

Time(s)

3:00 pm - 6:00 pm

Site Class No.

BC

30703

Day(s) Tu

Time(s)

3:00 pm - 6:00 pm

Site Class No.

BC

30704

1 Associate Degree credit

Global Operational Management Learn global business planning techniques including developing a mission statement, cross-cultural communication and legal and regulatory compliance issues. Gain a practical understanding of strategic and operational functions of the international aspects of business and learn global sourcing options. This accelerated seminar also features additional online activities. SCHEDULE Start End 05-01-12

Global Sales, Sourcing & Product Promotion

04-17-12

05-15-12

$179

Day(s) Tu

Time(s)

3:00 pm - 6:00 pm

Site Class No.

BC

30705

1 Associate Degree credit

Certified Global Business Professional (CGBP) Overview Review previous Certified Global Trade Professional (CGTP) seminars including content covered and related preparation to the North American Small Business International Trade Educators (NASBITE) CGBP exam. Test preparedness and test strategies are also discussed. Participants review and take a practice exam. These seminars are part of the CGTP Series. This is one of four seminars with valuable international content aimed at preparing individuals for success in the global marketplace. Become skilled in marketing, selling and managing your products globally. Learn to recognize the global needs of your consumers and better prepare for NASBITE’s Certified Global Business Professional Exam. This accelerated seminar also features additional online activities. SCHEDULE Start End 05-29-12

06-12-12

$179

Day(s) Tu

Time(s)

3:00 pm - 6:00 pm

Site Class No.

BC

30706

1 Associate Degree credit

1 Associate Degree credit

Travel to China with FVTC, Business & Culture in China Summer 2012. During this 12- 14-day visit, experience an opportunity to map China as an economic power while you explore the inner workings of the local business environment. Participants visit local companies and manufacturing plants, as well as historic sites. Contact (920) 735-4844 or petersn@fvtc.edu for additional information.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

41


Horticulture, Agriculture & Natural Resources Arm your employees with the agri-business and natural resources skills needed to be successful. FVTC’s Business & Industry Services continues to expand offerings of customized services, providing training in sustainability, forestry, public works, sanitation and parks. Learn more about customized agri-business, horticulture and natural resource services. Email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/agriculture

Farmstead Rewiring

“After looking around I found out through fellow

DNR LTE firefighters that Fox Valley Technical College offers a certificate for Wildland Firefighter... It was a great course, and a good time, taught by instructors

who work for the WI DNR.

Seminar Participant

Presenter: FVTC Faculty This 18-hour seminar is designed for rural electricians (or their employees) who do farm wiring. The primary objective of this seminar is to ensure a code-compliant installation that provides the practical safeguarding of persons and property from the hazards arising from the use of electricity. This seminar is applicable to any farm operation, but the focus is on dairy farms. The training is designed to cover the unique challenges of working on farms and around animals; review of electrical fundamentals; applicable state and national electrical codes; three- and four-wire systems; bonding and grounding; installation of lighting and other equipment; planning the work and development of a rewiring proposal. The Wisconsin Department of Commerce has approved this training for continuing education credits. LEARN ABOUT: Hazards arising from the use of electricity • Practical safeguarding of persons and property • Applicable state and national electrical codes • Bonding and grounding requirements • Developing a rewiring proposal Call (920) 735-4866 for more information.

Introduction to Wildland Fire (S130, S190, L180) Presenter: Rick Buser S130, S190, L180 are nationally-recognized courses that are the minimum to participate in prescribed burns or wildland fire suppression activities. These seminars are bundled into a two-credit FVTC course. LEARN ABOUT: Fire weather • Fuels • Fire terminology • Firing devices • Fire suppression • Tools • Personal protective equipment • Fire shelter • Topography effects on fire behavior • Control lines • Attitudes and behaviors of safe operations Call (920) 735-4866 for more information.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


“Lifelong learning is very important to our future, and FVTC is a key resource for us.” Margie Harvey VP of Human Resources Miles Kimball Co.

Human Resources & Workplace Skills

5-Factors of Dynamic Teamwork

Benefit from a variety of training solutions available to resolve critical employee-related issues in the workplace. FVTC’s training and technical services lead to increased compliance levels, improved productivity and morale, effective human resource practices and overall employee effectiveness.

Presenter: FVTC Faculty Effective teamwork has become a requirement in most workplaces. Imagine the results for an organization whose team members focus on consistent performance and daily excellence to achieve dynamic teamwork instead of just simply being effective. Attend this interactive seminar to learn about the five factors of dynamic teamwork. LEARN ABOUT: Dedication to each other • Commitment to the mission • Loyalty to the customer • Resolving conflict • Committing to the details

Learn more about the range of services available from employee assessment to customized workplace training and seminars. Email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh).

SCHEDULE Start End

Explore more at www.fvtc.edu/bis/humanresources

$149

Critical Core Skills for a High Performance Organization

Empower Your Employees

11-30-11 04-18-12 12-05-12

The business world is constantly changing. Arm your employees with the critical soft skills they need to deliver high-performance and be successful. Each of the 12 critical skills is customized to your business objectives, timeline and budget. Modules are offered in four key areas—productivity, problem-solving, teamwork and adaptability—by combining customizable training content, practical skill applications, individual and small group exercises and real-life examples. LEARN ABOUT: Essential workplace soft skills employees need to meet changing demands • Expectations to deliver consistently high performance at all levels of the organization • How critical core skills are applied and practiced in the workplace Call (920) 735-2525 to schedule customized training.

11-30-11 04-18-12 12-05-12

Day(s) W W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20049 30682 50040

0.3 CEUs

Presenter: FVTC Faculty The most successful organizations are those in which employees feel the most empowered. All members of an organization should be encouraged to take leadership roles in courage, encouragement, dependability, truthfulness, service and creating change. LEARN ABOUT: How empowered employees can come from anywhere in the organization • Seeking to serve others • Recognizing when courage is called for • Speaking truthfully • Encouraging other people to live up to their full potential SCHEDULE Start End 11-11-11 04-11-12 11-14-12

$149

11-11-11 04-11-12 11-14-12

Day(s) F W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20044 30683 50041

0.3 CEUs

RESOURCE GUIDE KEY – materials included

– refreshments included

– lunch or light dinner included

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

43


HUMAN RESOURCES & WORKPLACE SKILLS

Thinking Critically & Creatively

NEW! P

Presenter: FVTC Faculty Critical thinking consists of practical skills anyone can learn, practice and improve. These skills enable us to think effectively, make critical decisions and solve problems. When we think effectively, we have greater control over our personal and professional lives. We are better able to overcome adversity and we are more likely to successfully reach our goals. Attend this interactive seminar to learn more about the critical thinking skills that help you take charge of your personal and professional life.

Presenter: FVTC Faculty Look no further than today’s business section or front page of the newspaper to get a sense of the value of this seminar. Over the past few years, it has become clear that many organizations have played it loosely when it comes to ethical standards, rules and guidelines intended to protect their customers, employees and clients. This interactive seminar presents an easy-to-learn approach that helps employees at all levels of an organization make better ethical decisions.

LEARN ABOUT: Practical skills for critical thinking and decision making • Strategies to evaluate your own and others’ thinking • Approaches to thinking more effectively in business and personal relationships • Ways to overcome obstacles to critical thinking

LEARN ABOUT: Why ethics is a day-to-day issue in your organization, affecting each of you, as well as the entire organization • How your organization can clearly define what is ‘right, fair, honest and legal’ • The benefits of ethical behaviors and the impacts of poor ethical choices • Specific techniques to help you make ethical decisions or respond to ethical conflicts

SCHEDULE Start End

SCHEDULE Start End

10-05-11 02-22-12 10-10-12

10-05-11 02-22-12 10-10-12

$149

Day(s) W W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20046 30684 50042

LEARN ABOUT: How everyone in an organization takes important roles • Effective employees serving others • Recognizing when courage is called for • Effective employees speaking truthfully • Encouraging co-workers to live up to their full potential

10-19-11 03-07-12 10-24-12

$149

10-19-11 03-07-12 10-24-12

Day(s) W W W

09-28-11 02-15-12 10-03-12

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

Day(s) W W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20050 30686 50044

0.3 CEUs

Motivated Employees are Contagious

Presenter: FVTC Faculty People are an organization’s most important asset. Technologies and processes can be copied by competitors. However, no one can match a highly-dedicated and caring workforce; one that encourages people, enriches the work experience and strives to bring out the best in every employee. Successful organizations develop cultures that serve and recognize others by sharing appreciation, approval and attention.

SCHEDULE Start End

09-28-11 02-15-12 10-03-12

$149

0.3 CEUs

Effective Employees Create Successful Organizations

44

Ethical Employees = Ethical Workplaces

20048 30685 50043

Presenter: FVTC Faculty We spend approximately one-third of our waking hours at work, so shouldn’t we get the best return on such an important investment? This interactive seminar presents the tools employees can use to maximize their work days, while inspiring them to take ownership of their job satisfaction. It provides the right ‘jump start’ to all levels of employees. LEARN ABOUT: Connecting and belonging • Earning respect • Finding purpose and meaning • Taking pride • Seeking growth • Having fun SCHEDULE Start End 09-21-11 02-08-12 09-26-12

09-21-11 02-08-12 09-26-12

$149

0.3 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) W W W

0.3 CEUs

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20034 30687 50045


HUMAN RESOURCES & WORKPLACE SKILLS

Promoting a Respectful Workplace

Recognizing & Defusing Workplace Violence

Presenter: FVTC Faculty Since most of us spend a significant amount of time in the workplace, we want to look forward to going to work each day. This hands-on workshop addresses what each individual can do to make their work environment a positive one. Examine your attitudes and behaviors and learn strategies to be proactive in promoting respect throughout your organization.

Presenter: FVTC Faculty This hands-on seminar presents a straightforward look at the growing problem of violence in the workplace. Learn the warning signs of dysfunctional behavior as well as tactics to defuse situations when they occur.

LEARN ABOUT: Factors which influence your attitude about your workplace • The importance of familiarizing yourself with your organization’s policies and laws • Acknowledging that all people have an equal right to work in a respectful workplace • Examining your attitudes, beliefs and actions towards those who are different • Ways to deal with disrespectful behavior SCHEDULE Start End 11-09-11 05-03-12 10-31-12

11-09-11 05-03-12 10-31-12

$149

Day(s) W Th W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

24165 30688 50046

0.3 CEUs

7 Habits of Highly Effective People® Workshop

FranklinCovey’s 7 Habits® Workshop is about making people effective so they, in turn, can make their organizations effective. Only those organizations that have made the effort to build a solid foundation of highly effective people can solve business problems resulting from ineffectiveness. The 7 Habits Workshop helps employees change the fundamental way they approach their jobs, relationships, even problems and opportunities. LEARN ABOUT: Breaking common ineffective behaviors and tendencies • Creating high levels of trust • Developing strong interdependent relationships Call (920) 735-2525 to explore on-site session options.

LEARN ABOUT: Identifying various types of aggressive behavior • Recognizing threats • Learn how to defuse aggressive situations SCHEDULE Start End 11-02-11 03-28-12 12-12-12

11-02-11 03-28-12 12-12-12

$149

Presenter: FVTC Faculty This important interactive seminar helps your employees to recognize alcoholism and drug abuse in the workplace. Learn ways to reduce missed work days, increase productivity and protect worker health and safety.

W W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20051 30691 50049

0.3 CEUs

Subtle Sexual Harassment—Still Against the Law—Still a Concern Presenter: FVTC Faculty There is no doubt that harassment can have profound negative effects on individuals, reducing productivity at work and causing great mental and emotional stress. Claims of harassment can also have costly impacts on organizations. This interactive seminar helps employees comply with federal and state laws regarding sexual harassment. Participants learn to recognize all of the protected classes with a focus on the three types of sexual harassment. Through discussion, videos and small-group work, this seminar shows examples of unwelcome, hostile-environment behavior. Ways to prevent and deal with sexual harassment in the workplace are also covered. LEARN ABOUT: Current federal and state laws • Different types of harassment • Three types of sexual harassment • Examples of welcome and unwelcome behavior • Effects and impacts of harassment • Preventing harassment in your workplace • Steps to take if you or another employee is being harassed SCHEDULE Start End

Drug & Alcohol Abuse in Workplace

Day(s)

11-09-11 04-04-12 09-19-12

$149

11-09-11 04-04-12 09-19-12

Day(s) W W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20053 30692 50050

0.3 CEUs

LEARN ABOUT: Physical appearance • Behavior and job performance • Enabling and denial • Drug testing SCHEDULE Start End 11-02-11 02-29-12 11-28-12

$149

11-02-11 02-29-12 11-28-12

Day(s) W W W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20047 30690 50048

0.3 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

45


HUMAN RESOURCES & WORKPLACE SKILLS

We’ve Got to Stop Meeting Like This

Wealth, Innovation & Diversity Presenter: FVTC Faculty Your organization will experience long-lasting success when it reaps the benefits of diversity by collaborating with individuals and enterprises that are different than us. Drawing from history, science and the innovations of organizations and nations, this interactive seminar introduces a new premise for thinking. Understand diversity and the compelling need for change by offering a new vision for the 21st century.

Presenter: FVTC Faculty Meetings have become a way of life in today’s work world and they don’t have to be a waste of time. This interactive training session shows how meetings wander off course and provides specific techniques for keeping them focused, getting participants involved and keeping goals on track.

LEARN ABOUT: Primary and secondary differences • Setting the stage for change • Making the connection between wealth, innovation and diversity

LEARN ABOUT: Staying focused using an agenda • Involving all participants in the meeting • Resolving disagreements that occur during meetings • Making meetings more effective

SCHEDULE Start End

SCHEDULE Start End

11-15-11 04-25-12 10-23-12

Day(s)

11-15-11 04-25-12 10-23-12

$149

Tu W Tu

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

24167 30693 50051

10-11-11 02-01-12 10-09-12

10-11-11 02-01-12 10-09-12

$149

0.3 CEUs

Day(s) Tu W Tu

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

24168 30694 50052

0.3 CEUs

Strengthen Your Problem-Solving Skills Presenter: FVTC Faculty People are different. In many personality conflicts, there is no reality—only individual perceptions of reality. In this interactive seminar, learn about the causesand-effects of interpersonal conflict and problem-solving approaches to deal with them. Practice using realistic scenarios to look at areas of disagreement and ideas for fostering better relationships. LEARN ABOUT: Identifying attitudes that lead to interpersonal conflict • Various styles people use to deal with interpersonal conflict • Strategies to deal with adverse situations • Positive relationship principles SCHEDULE Start End 09-14-11 01-25-12 09-25-12

09-14-11 01-25-12 09-25-12

$149

Measure Talent! Hire the Best! Make the best hiring decisions. Build a more productive team. Promote skill improvement and development of current employees. An assessment program allows you to do just that. Maximize the potential of your new hires and current employees with effective mechanical, aptitude, and leadership and skills assessments.

• 360o evaluations • Accounting, financial & banking • Aptitudes • Basic skills • Business, office & communication • Call center

• Career & job search inventories • Computer software & simulations • Health & dental • Human resource • Information technology

• Leadership & management • Legal • Personality • Sales, marketing & customer service • Trades

W W Tu

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

20052 30695 50053

0.3 CEUs

Earn your Microsoft Office Specialist Certification! Certification creates more productive teams with higher levels of support, service and performance. FVTC can help you build your competitive advantage. Contact Assessments for Business for more information. Phone: (920) 735-5718 • Email: assess@fvtc.edu

For additional information call (920) 735-5718 or email assess@fvtc.edu.

46

Day(s)

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


Lean/Six Sigma Every day Wisconsin businesses compete in a global economy that is running faster, leaner and less expensive. Your challenge is to provide the highest customer value at the lowest cost and still keep team members engaged and committed. At FVTC, our Lean Performance Center brings you Lean and Six Sigma training programs that will grow and evolve with your organization and help you accelerate performance. Learn how to develop your human talent and operational culture to compete and grow through Lean/Six Sigma training programs from a network of experienced, certified instructors. Our Lean Performance Center features a range of training, individual coaching and consulting services designed to improve your bottom line. Whether you need classroom settings, online training, on-site consultation or long-distance learning, our certified instructors and customized course offerings help you find the process improvement methodology that improves your financial performance.

Challenge – An Accounting Manager is tasked with reducing the time it takes to close the books each month. Although the manager has tried to support her employees during the busy time, she has been unable to make significant progress in the project. It was noted these delays are due to getting information from other areas of the organization such as Sales and Marketing when required by the closing schedule. The Accounting Manager is feeling the pressure from the Executive team to get the numbers to them earlier each month, but is unable to make progress. Solution – Using value stream mapping, the experts

from the Lean Performance Center helped the Accounting Department identify the most critical improvements. Through a rapid improvement event, the accounting employees, along with sales and marketing employees collaborated to reduce the closing lead time significantly. The best part about the experience is that the individuals involved are now ready to lead other improvement events to help this organization continuously improve.

To develop a culture of process improvement that promotes problem-solving allowing your business to compete and grow, email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/leansixsigma

Managing From Gemba

NEW! P

Presenter: FVTC Faculty Managing in a Lean Environment creates a unique set of challenges for mid-level managers. It requires direct observation and support of work processes which requires more time managing from the floor — where the value creating work happens — and less time in meetings. During this four-hour series of four classes, learn how to adapt your management style allowing you to focus on what really matters. Learn about the key elements of Leader Standard Work, Visual Management, Daily Huddles and how to communicate with teams as well as organizational leaders. LEARN ABOUT: Using visual management to identify problems and improve metrics and measures • Developing and implementing leader standard work • Communicating with your teams and organizational leaders SCHEDULE Start End 10-06-11 02-09-12

$750

10-21-11 02-24-12

Day(s) Th F Th F

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No.

BC BC

24280 30754

Continental breakfast, 1.6 CEUs “Over the past five or six years, the automated pass rate on renewals had dwindled from approximately 15% to 3% for a number of reasons. The low pass rate was causing inefficiencies for underwriters and customer service specialists by having to manually touch thousands of policies.” Tim Riedl, Vice President of Commercial Lines Underwriting, SECURA Insurance By assembling a cross-functional team of SECURA employees and adopting the Six Sigma approach, Tim, with the help of FVTC’s experienced, certified instructors, was able to eliminate business rules affecting some 4,000 accounts annually with no impact on loss or policyholder retention ratios. The team expects that the changes it made will enable the organization to achieve its pass rate target of 25%. 47


LEAN/SIX SIGMA

Sustaining Continuous Improvement Gains

e-Lean NEW! P

Presenter: FVTC Faculty Sustaining your Continuous Improvement Gains is one of the biggest challenges faced by change agents. During the first half of this session, we will host a panel discussion with some local lean experts who share the successes of their project work. During the afternoon, we will discuss challenges and experiences specific to your organization and develop action plans for improving your success rate. LEARN ABOUT: Common challenges in sustaining improvements • Sustaining lean gains from continuous improvement activities • Developing action plans for sustaining improvement SCHEDULE Start End 11-03-11 04-05-12

11-03-11 04-05-12

$300

Day(s) Th Th

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24272 30746

0.8 CEUs

Presenter: FVTC Faculty Acquire the functional knowledge of lean in a self-paced, four-hour online course. Gain an understanding of the basic lean concepts and the vocabulary associated with participation in a kaizen or rapid improvement event. Become grounded in basic lean practices using interactive content and fundamental manufacturing and nonmanufacturing examples. This course is also available to businesses via subscription. Call (920) 993-5150 for subscription details. LEARN ABOUT: Specifying value • Identifying value streams • Developing flow • Creating pull • Pursuing perfection SCHEDULE Start End 08-10-11 01-01-12 06-01-12 08-10-12

$600 .

Day(s) W Th F Tu W Th

Time(s)

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Time(s) Flexible Flexible Flexible Flexible

Site Class No.

OL OL OL OL

24252 30729 40018 50055

Check online for a complete listing of new Lean Six Sigma course offerings including: • The Human Side of Lean • Developing & Implementing Standard Work Processes • Application of 5S in the Workplace

LEARN ABOUT: Implementing standardized work processes • The importance of training new work processes • Making new methodologies “stick” in the workplace

12-02-11 04-26-12

M Tu W Th F M Tu W Th F M Tu W Th F M Tu W Th F

NEW! P

Presenter: FVTC Faculty Training Within Industry (TWI) is a dynamic program which uses a learn-by-doing approach in teaching essential skills for supervisors and team leaders from all types of industries and businesses. TWI’s core programs include Job Relations (JR), which builds and maintains positive employee relations; Job Instruction (JI), which trains workers to quickly remember how to perform jobs correctly and safely while supporting standardized work processes and Job Methods (JM), which improves the way in which jobs are done. Join us for this new offering based on long-standing principles.

11-30-11 04-24-12

Day(s)

$149 Register for “e-Lean” anytime. 0.4 CEUs Call (920) 993-5150 with registration questions.

Training Within Industry (TWI)

SCHEDULE Start End

12-30-11 05-03-12 08-08-12 12-31-12

The Lean Performance Center provides technical assistance in all of the content areas we teach. Call (920) 993-5150 for a personal consultation.

Site Class No.

BC BC

Continental breakfast, 1.2 CEUs

24282 30757

“We have used the (now) FVTC Performance Leadership Center several times over the past few years. One of the greatest benefits we see is an overall focus on the direction we wanted everyone to go. We see more awareness, thought and application regarding how we are all connected - in teams, in communication, in coaching, in learning, in producing quality products. The importance of understanding and utilizing all the tools in our toolbox to enable us to be a World Class organization has begun to sink in.” Joanne (Jo) K. Bogenschutz Quality Systems/Safety Manager Albany International

48

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


LEAN/SIX SIGMA

Rapid Improvement Event Preparation & Facilitation

Lean Enterprise Project Certification Series Presenter: FVTC Faculty

*

$1,800 per person for all five certificate sessions in sequence.

The “Lean Enterprise Project Certificate” is designed for employees at all levels of an organization who want to professionalize their lean skills and apply them to business and service functions. The certificate provides mentor-guided training that allows participants to test what they’ve learned while relying on an expert to help plan workplace improvements. The certificate incorporates two hours of on-site, one-on-one involvement with a lean instructor to assist with a workplace improvement project. The FVTC Lean Performance Center designs and delivers lean enterprise classes.

Rapid improvement or kaizen activities which implement change in organization processes are one of the most important elements in a successful lean implementation. Explore all the elements of preparing for and running a lean event. Roles are outlined and data gathering strategies are explored to help facilitators and team leaders understand the various roles and requirements. LEARN ABOUT: Creating process changes through rapid improvement activities • Elements of preparing for and running a lean event • The roles and requirements of facilitators, team leaders and event participants • Skills to lead lean initiatives within your organization SCHEDULE Start End 10-18-11 02-15-12

10-18-11 02-15-12

Day(s) Tu W

$350

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24264 30738

1 Associate Degree credit

Lean Overview: Learning to See

An effective extension of lean strategies is introduced by a systematic approach to eliminating waste within the office. Identify and understand value from the customer’s perspective and the eight common forms of waste that impede good flow. Learn the basics of 6S visual management, the application of flow and how lean impacts an organization’s current work processes. LEARN ABOUT: Lean as a systematic approach to eliminating waste • The eight common forms of waste • The basics of 6S and visual management SCHEDULE Start End 10-04-11 01-31-12

10-04-11 01-31-12

Day(s) Tu Tu

$350

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24257 30736

1 Associate Degree credit

LEARN ABOUT: How cultural support and value stream mapping sets the stage for lean implementation • Defining the organizational roles for successful implementation • The flow of information through value streams • Identifying opportunities for improvement in your organization

$350

10-05-11 02-01-12

Day(s) W W

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

1 Associate Degree credit

LEARN ABOUT: Achieving a lean environment using standard work practices • Utilizing standard work and visual management to sustain lean implementation • Managing flow based on visual management and use of root cause analysis SCHEDULE Start End

Site Class No.

BC BC

10-19-11 02-16-12

Day(s) W Th

$350

Benefit from gaining an understanding of organizational value streams and lean culture. This session focuses on how value stream mapping sets the stage for beginning a lean implementation. It also addresses why a lean transformation requires creating, building and sustaining an organization-wide improvement environment. The understanding of these foundational lean tenets identifies opportunities for improvement and readies your organization for transformation.

10-05-11 02-01-12

Standard work is central to achieving and sustaining a lean environment because it outlines best practices and assures adherence to those standards. The adaptation of standard work and visual management techniques allows you to easily see variation in process and opportunities for improvement. Attend this seminar to learn how to implement and successfully use these techniques.

10-19-11 02-16-12

Lean Culture & Value Stream Mapping

SCHEDULE Start End

Standard Work & Visual Management

24263 30737

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24265 30739

1 Associate Degree credit

Lean Project & Instructor Support Lean is a “learn by doing” strategy and learning from others is a key component. Individually scope and implement a project with instructor support. Project presentations include information on project selection, data gathering, event planning or any component of the seminar material. The seminar includes two hours per participant of consultation and/or a site visit between “Lean Overview” and “Lean Project” seminars. LEARN ABOUT: Applying the “learn by doing” approach to lean implementation • Scoping and implementing a lean project including a class presentation • Benefits of instructor-supported mentoring, project guidance and online resource library SCHEDULE Start End 11-18-11 03-09-12

$600

11-18-11 03-09-12

Day(s) F F

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No. BC BC

24266 30740

1 Associate Degree credit

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

49


LEAN/SIX SIGMA

Lean Enterprise Project Certificate – NEW! P Online Version

Lean—Beyond Basics— Start a Successful Lean Journey

This online course guides you through the fundamentals of lean and teaches you how to use these strategies in a business setting. The course provides information and training that enables you to show demonstrated skills in leading change while assisting you in developing a portfolio of your work. The online course is also available to businesses via subscription. The course incorporates the five components identified under the “Lean Enterprise Project Certification Series” description.

Presenter: FVTC Faculty Focus your efforts where they get the best results. Join the FVTC Lean Performance Center team for this lean event. We show you how to increase your competitiveness by implementing a lean initiative. Using documented examples of organizations that have implemented lean philosophies; we frame the lean implementation process and the positive results that organizations are realizing.

LEARN ABOUT: Tools and strategies for continuously improving work processes • Identifying what customers’ value • Eliminating waste

LEARN ABOUT: “Recognizing” wasteful processes that impact your organizations ability to deliver value to your customers • Applying lean strategies within your workplace • Developing the focused measurements, driving successful change initiatives • Creating a focused problem statement and action plan for an initial “quick win” project that creates momentum for success within your organization • Generating a network of lean connections and local resources to help you on your journey

$1,800, Register at any time, 5 Associate Degree credits (with completed project) Call (920) 993-5150 with registration questions and for subscription details.

SCHEDULE Start End

Lean Implementation in the Healthcare Environment Presenter: FVTC Faculty Looking for process improvements without losing the personal touch of quality healthcare? Join us for a seminar focused on how lean can be successful in a healthcare setting. Designed for physician office personnel, dental care providers, chiropractic, home care, senior living centers and other healthcare environments. Discover how to apply breakthrough improvements without compromising patient care. LEARN ABOUT: Minimizing waste while enhancing touch time with your patients • Developing process flow that centers on patient care • The basics of 6S, standard work and visual management $300

0.8 CEUs

09-15-11 01-26-12

09-15-11 01-26-12

Th Th

$300

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24268 30742

0.8 CEUs

Defining Metrics & Data Collection Presenter: FVTC Faculty Clearly stated metrics and appropriate data collection drives successful lean project implementation. Learn how to define metrics appropriate to your project and develop data collection strategies that provide the information needed to guide teams to new ways of thinking.

Call (920) 993-5150 for more information.

LEARN ABOUT: Clearly defining metrics and setting improvement targets • Understanding how good data can guide a team toward improvement • Putting lean data gathering tools into practice

Lean Six Sigma Champion

SCHEDULE Start End

Presenter: FVTC Faculty Realize the business benefits of continuous improvement by deploying the Lean Six Sigma (LSS) approach across your enterprise. In this one-day seminar, learn how to improve your organization’s cost structure and market share by removing waste that exists in all work processes. Learn which activities consume resources and add no value from a customer’s point of view. Participate in exercises that help you work more effectively, accomplish tasks more quickly and provide more value to customers. This seminar is perfect for business leaders and individuals with an interest in LSS who have not been formally trained as a lean facilitator, Six Sigma Green Belt or Black Belt. LEARN ABOUT: The history and basic terminology of LSS • The business benefits of the LSS approach • Basic LSS tools SCHEDULE Start End 11-04-11 03-09-12

$300

11-04-11 03-09-12

Day(s) F F

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

0.8 CEUs

Site Class No.

BC BC

24267 30741

10-10-11 02-06-12

10-10-11 02-06-12

Day(s) M M

$300

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

20054 30743

0.8 CEUs

Value Stream Mapping Deep Dive Presenter: FVTC Faculty Value stream mapping links organizational strategy with lean implementation initiatives. Join us for a two-day applied training as we work through a simulated value stream and identify goals and opportunities for improvement. Benefit from an activity that prepares you to facilitate or support a mapping activity in your organization. Leave the session with a practical understanding of how value flows to the customer and value streams tie back to organizational goals and strategic plans. LEARN ABOUT: Using flow maps to identify wasteful steps and improvement opportunities • Lean tools such as data gathering, spaghetti diagrams, Pareto, bar and pic charts • How to use value stream output to develop plans for rapid improvement and kaizen activities SCHEDULE Start End 11-21-11 03-12-12

11-22-11 03-13-12

$750

50

Day(s)

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) M Tu M Tu

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

1.6 CEUs

Site Class No.

BC BC

24271 30745


LEAN/SIX SIGMA

Lean Enterprise Culture

Problem-Solving & Strategic Planning With the A3 Presenter: FVTC Faculty The A3 model provides an excellent structure for problem-solving and strategic planning. Learn how this tool, developed by Toyota as part of its process improvement methodology, has helped transform the way organizations address workflow problems. Two-day sessions introduce A3 fundamentals and put the tools into practice through a case study and through practical application of a workplace problem. Each two-day session concludes with an applied project report, proposals, status reports and plans. Participants are encouraged to bring a problem statement to the training in preparation for the application exercise. LEARN ABOUT: Practical applications for A3 • How the A3 is used in a lean environment • Using the A3 for planned, sustainable and documented improvements SCHEDULE Start End 11-07-11 02-27-12

$750

11-29-11 03-27-12

Day(s) M Tu M Tu

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24269 30744

1.6 CEUs

This course can be held on-site as an applied learning activity. Call (920) 993-5150 for schedule, pricing and CEU’s.

5S/Visual Workplace

The principles of 5S are based on the simple idea that improvement begins with a workplace that is organized, clean, standardized and contains only what is required. Discover how to transform your organization into one with enhanced communication and productivity. Learn how to employ 5S methodologies and implement visual workplace techniques. This course can be held on-site as an applied learning activity. Call (920) 993-5150 for schedule, pricing and CEU’s.

Rapid Principles & Practices

Lean for Leaders—Assessment & Roadmap Development & Lean for Leaders PDCA NEW! P Presenter: FVTC Faculty Lean for Leaders is designed to help executive team members develop consensus and align goals as it relates to your organization’s lean journey. The course meets for a series of four-hour sessions designed to meet the unique needs of your organization. Following an overview, organization leaders are asked to complete individual assessments of their organization’s current status and they work together to create a virtual road map for their lean journey. Additional time is spent in discussion regarding concepts of leading change and creating an action plan for implementation. Data gathered is stored in a benchmarking database that allows a year-by-year analysis for participating organizations to see where they are and how they progress over time. LEARN ABOUT: Identifying your organizations “current state” as it relates to its lean implementation • Developing a road map that helps your organization begin a focused lean journey • How to put lean into practice through strategy deployment • Leading in a lean organization Call (920) 993-5150 for schedule, pricing and CEU’s.

Changing organizational culture takes time. In a continuous improvement environment, your goal is to develop a community of problem-solvers who address issues as they arise. Early in your journey, you may experience stumbling blocks as people tend to resist change. Develop the skills required to support culture change and engage employees in transforming their work environment.

Rapid improvement begins with an intense, highly-focused activity that can be used to develop more robust work processes with better flow and less waste. This quick turnaround, high-impact method of implementing improvement has proven to be successful in reducing costs, increasing capacity and increasing flexibility in business processes of all kinds. Learn how to successfully plan and run rapid improvement events in your organization by using common tools and techniques. This course can be held on-site as an applied learning activity. Call (920) 993-5150 for schedule, pricing and CEU’s.

Setup Reduction/Quick Changeover Develop a setup reduction plan and an understanding of what you can do while equipment is in production to make setups/changeovers more efficient. Learn about the Single Minute Exchange of Dies (SMED) system and methods for recording, analyzing, improving and standardizing setup functions. Leave with a solid understanding of how setup reduction fits in with other facets of creating a lean business. This course can be held on-site as an applied learning activity. Call (920) 993-5150 for schedule, pricing and CEU’s.

Total Productive Maintenance Total Productive Maintenance (TPM) helps your organization maximize equipment productivity. During this course, learn to analyze overall equipment effectiveness and determine if the equipment’s time is being used effectively. Learn to develop a program that capitalizes on the working knowledge of machine operators as your first resource for maintenance. The course includes tools for developing a program of effective, preventive and predictive maintenance. TPM is proven to significantly reduce machine downtime and achieve autonomous maintenance. This course can be held on-site as an applied learning activity. Call (920) 993-5150 for schedule, pricing and CEU’s.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

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LEAN/SIX SIGMA

Six Sigma Green Belt Project – Blended Approach

Presenter: FVTC Faculty This seminar is a unique training opportunity that enables participants to achieve Green Belt certification while providing a return on your organization’s investment in Six Sigma training. Combine the best aspects of classroom and online courses with this blended approach. Complete seven days of classroom training spread over a five-month period, and approximately 32 hours of online learning. The classroom sessions are filled with interactive discussions and exercises, project reviews and practice with statistical software. Much of the material that an instructor would normally provide by lecture is available in an engaging, online format you can complete when and where you choose! The Green Belt Certification requires the completion of a project which assures application of the knowledge. The FVTC Black Belt instructors have a unique blend of leadership and quality experience to provide your project with Black Belt support. ORIENTATION:

WEEK THREE CLASSROOM:

Introductions Syllabus review Online course demo

Failure mode and effects analysis Sampling & distributions Hypothesis testing

WEEK ONE CLASSROOM:

Basic concepts Project selection Understanding voice of the customer Team dynamics Process flow charting Minitab® introduction WEEK TWO CLASSROOM:

Basic statistical process control Theory of Constraints

Lean Six Sigma White Belt

NEW! P

Presenter: FVTC Faculty Acquire practical knowledge of lean and Six Sigma tools and philosophies in this interactive, eight-hour training. Gain an understanding of the basic concepts and terminology associated with a Lean Six Sigma business transformation. Practice the use of Lean Six Sigma techniques through simulations that are applicable to either a manufacturing or a transactional setting. LEARN ABOUT: History and basic vocabulary of Lean Six Sigma • How knowledge of Lean Six Sigma can help your career advancement • Using basic Lean Six Sigma tools SCHEDULE Start End 10-28-11 03-02-12

10-28-11 03-02-12

Day(s) F F

$300

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24275 30749

0.8 CEUs

WEEK FOUR CLASSROOM:

Lean Six Sigma Yellow Belt

WEEK FIVE CLASSROOM:

Presenter: FVTC Faculty This unique training opportunity enables participants to practice the basic tools of a Lean Six Sigma practitioner in an engaging, interactive classroom setting. In two back-to-back days of classroom training, participate in collaborative discussions and exercises and get a brief introduction to using statistical software and the basics of statistical process control. Participants who complete this training will be well prepared to move on to Green Belt certification training and project work for further application of skills acquired in this two-day session.

Benchmarking Team dynamics Control plans Lean enterprise

Leading change Case study review Project reports

NEW! P

LEARN ABOUT: Basic terms and philosophies of Lean Six Sigma • Team dynamics, effective meetings and leading change • Fundamental Lean Six Sigma tools SCHEDULE Start End

Day(s) Time(s)

Site Class No.

BC

10-12-11 11-09-11 12-07-11

10-12-11 11-09-11 12-07-11

W W W

8:00 am - 4:30 pm BC 24274 8:00 am - 4:30 pm 8:00 am - 4:30 pm

01-11-12 02-08-12 03-07-12

01-12-12 02-08-12 03-07-12

W Th W W

8:00 am - 4:30 pm 8:00 am - 4:30 pm 8:00 am - 4:30 pm

01-18-12 02-15-12 03-14-12 04-18-12 05-16-12

01-18-12 02-15-12 03-14-12 04-19-12 05-16-12

W W W W Th W

8:00 am - 4:30 pm BC 30747 8:00 am - 4:30 pm 8:00 am - 4:30 pm 8:00 am - 4:30 pm 8:00 am - 4:30 pm

06-13-12

06-13-12

W

8:00 am - 4:30 pm

$3,500

BC

30748

40019

6 Associate Degree credits

Registration Deadline October 7, 2011. Register for both class numbers 24274 and 30748 for the complete course. Registration Deadline January 13, 2012. Register for both class numbers 30747 and 40019 for the complete course.

SCHEDULE Start End 12-12-11 04-02-12

$750

Day(s) M Tu M Tu

Time(s)

8:00 am - 4:30 pm 8:00 am - 4:30 pm

Site Class No.

BC BC

24276 30750

1.6 CEUs

Six Sigma Black Belt Prep

Presenter: FVTC Faculty This 48-hour, instructor-led series is designed to be a continuation of the Six Sigma Green Belt Certification. Participants who have successfully completed the Green Belt project are eligible to enroll in this series which prepares participants for the American Society for Quality (ASQ) Six Sigma Black Belt Certification Exam. Prerequisite: Participants should have completed Green Belt Certification or equivalent and have projects to fulfill the ASQ requirements. LEARN ABOUT: Design of experiments • Analysis of variation • Statistical software • Sample questions, similar to the ASQ exam questionss $1,900 per session. Call (920) 993-5150 for information. Visit www.fvtc.edu/leansixsigma for updates.

Cost: The $3,500 fee covers Six Sigma program including classroom hours of instruction, online learning and five hours of individual coaching for success in your project. Participants must supply their own laptop computer and the current version of Minitab® software. Call (920) 237-6404 with software-related questions. Visit www.fvtc.edu/seminars for updates.

52

12-13-11 04-03-12

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


Challenge – A mid-sized manufacturer needed to develop the credibility of the training skills of its Information Technology employees so they could implement a major computer system upgrade and facilitate key user group sessions. Solution – A tailored approach to develop the assessment, curriculum development and training delivery skills of employees was created and delivered. The approach included assessment to identify skill gaps of the trainers, standard and customized training modules, individual observation and one-on-one feedback sessions. Employees acquired and improved their skills and credibility as trainers making them a valuable training asset for department improvement projects.

Learning & Training Technologies Businesses and educational institutions are always looking for new and creative ways to teach organizations. Fox Valley Technical College offers a wide variety of innovative learning and training tools ranging from assistance with instructor-led training to the use of interactive technology for distance learning and communication.

Train-the-Trainer: Building Skills to Train Team Members on the Job Presenter: Judy Ruhl Employees from all walks of life—information technology, manufacturing, office support and sales—are frequently asked to share their knowledge and expertise by providing on-the-job training (OJT). This interactive seminar teaches you the essential tools of OJT and provides an opportunity for you to practice those skills. Participants are asked to bring materials to practice a short training lesson from their workplace. LEARN ABOUT: Identifying pitfalls of training via a case study • The proper steps in OJT • Conducting a training session and practice being a trainer • Developing training materials SCHEDULE Start End 12-02-11

$219

12-02-11

Day(s) Time(s) F

9:00 am - 4:00 pm

Site Class No. BC

20275

0.6 CEUs

“We were pleased that Judy Ruhl worked with us to specialize the training for our unique needs. The course was attended by six crew supervisors, safety director and quality control/assurance lead person. We chose courses including communication, delegation, constructive feedback, and motivation/morale. The feedback from the attendees and their reports was very favorable. We as a company were experiencing rapid growth and diversification at the time and I believe the conversion was successful due in large part to the training provided.” Gary Prochnow Production Manager Gusmer Enterprises, Inc. Waupaca, WI

To learn how FVTC can help your organization unleash the power of e-learning, training and knowledge collaboration, email bi.seminars@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/learningtechnologies

Customized Training Excellent employees are not born. They are developed. Many of Northeast Wisconsin’s premier organizations, large and small, take advantage of FVTC’s Business & Industry Services training. Flexibility Our training and technical assistance is delivered in various formats to meet your needs: • At your organization during regular hours or various shifts • Use of the distance learning network providing two-way audio and visual communication • Interactive computer/video or Internet Options Our training can be customized into: • A quick-start equipment or methods session • A focused seminar format • Upgrading employees’ basic skills in math, reading or communications • Long-term training to retain a quality workforce • Training to high-demand areas, such as technical skills, computer-assisted applications, workplace assessment, quality processes, or supervisory development • Training to resolve specific technical problems, analyze workflow procedures or evaluate employee performance Quality People Our certified instructors and training consultants have both academic and real-world experience. They bring expertise in business and marketing, trades and industry, healthcare, agriculture and agribusiness, service occupations and technical fields. 53


LEARNING & TRAINING TECHNOLOGIES

Train-the-Trainer Certificate Series Presenter: Judy Ruhl

*

Practice strategies to help your training flow smoothly. A great opportunity for trainers to continue building their skills and expertise! LEARN ABOUT: Developing and using effective visual aids • Applying questioning techniques • Practicing facilitation strategies • On-the-job training strategies • Dealing with problem participants SCHEDULE Start End Day(s) Time(s) Site Class No.

Save $100 $1,247 for a three seminar package (Regularly $1,347 for seminars purchased separately) • Assessing Training to Assure Success • Delivering Strategies to Engage Learners • Designing Training to Achieve Results

Take advantage of this great opportunity to hone your training skills! Join other trainers to formalize your training expertise. This interactive session on training design provides the background to create a training plan focused on participant needs. The delivery session gives you an opportunity to practice strategies to help your training flow smoothly. The third session on assessment includes strategies to ensure effectiveness of your training and also includes feedback on your training performance. Earn Your Certificate: Train-the-Trainer Certificate awarded upon successful completion of all three sessions.

Train-the-Trainer: Designing Training to Achieve Results Join other trainers to formalize and enhance your training skills and expertise. The interactive session on training design provides the background to create a training plan focused on participant needs. LEARN ABOUT: Accommodating learning styles • Conducting needs assessments • Developing learning objectives • Outlining and organizing your training • Employing accelerated/interactive training • Using training methods • Developing participant and facilitator guides SCHEDULE Start End Day(s) Time(s) Site Class No. 10-13-11 02-16-12

$449

10-14-11 02-17-12

Th F Th F

9:00 am - 4:00 pm 9:00 am - 4:00 pm

1.2 CEUs

BC BC

Train-the-Trainer: Delivering Strategies to Engage Learners

20260 30479

11-10-11 03-22-12

11-11-11 03-23-12

Th F Th F

$449

9:00 am - 4:00 pm 9:00 am - 4:00 pm

BC BC

20259 30481

1.2 CEUs

Train-the-Trainer: Assessing Training to Assure Success Formalize your training expertise. Learn strategies to ensure the effectiveness of your training and your training performance. LEARN ABOUT: Choosing appropriate evaluation methods • Developing measurement strategies • Creating organization-wide “buy-in” • Delivering your training module for peer review • Receiving feedback to improve your training SCHEDULE Start End Day(s) Time(s) Site Class No. 12-08-11 04-19-12

12-09-11 04-20-12

Th F Th F

$449

9:00 am - 4:00 pm 9:00 am - 4:00 pm

BC BC

20257 30485

1.2 CEUs

“Just a quick note to let you know that my trainers came back energized from their session last week. Thank you for your work on this program with School Specialty.” Jennifer Walters Director - Customer Care

Train-the-Trainer Advanced Presenter: Judy Ruhl Look no further if you’re a practicing training professional seeking opportunities to refine and perfect your training skills. This seminar brings training professionals together to share best practices, discuss training innovations and deliver a variety of training methods and skills. LEARN ABOUT: Sharing best practices • Honing your training skills • Innovating methods for delivering training • Delivering sample training • Receiving feedback and strategies for improvement SCHEDULE Start End Day(s) Time(s) Site Class No. 09-16-11 05-18-12

09-16-11 05-18-12

$109

54

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

F F

8:00 am - 12:00 pm 8:00 am - 12:00 pm

0.4 CEUs

BC BC

20273 30486


LEARNING & TRAINING TECHNOLOGIES

Using Learning Objects to Train

Learning objects are very small, web-based, training activities that allow the trainer and the employee to access information, apply knowledge and test mastery. Learning objects are created and aggregated into various training sessions to meet individual training needs at a time most convenient to the learner. This half-day seminar provides the participant with an online experience viewing and discussing learning objects as training tools. Call (920) 735-2525 to schedule an on-site session.

Camtasia, Captivate and Snagit are three powerful tools for capturing computer imaging and creating print and online tutorials. Learn how to provide your employees with print and computer-based resources and materials with these easy-to-use tools. Call (920) 735-2525 to schedule an on-site session.

Effective Video Conferencing

Using & Creating Business Objects in the Workplace

This session reviews the concept of “business objects”—small, web-based units of learning or interactive activities—that can be used in a variety of ways in the workplace. The seminar is customized to meet your needs and can include subjects such as creating safety, lean, sales, product or other business-specific objects. The session includes opportunities to design and develop business objects. Call (920) 735-2525 to schedule an on-site session.

Using Adobe® Flash® to Develop Training Materials

Adobe Flash is the media of choice for the development of animated and interactive, web-based multimedia applications for training. This hands-on seminar demonstrates the application of Flash for training and provides training in the use of tools, building basic animations, images and interactions. Participants create an actual functioning application. Prerequisite: Participants should be very comfortable using computers. Call (920) 735-2525 to schedule an on-site session.

Digital Imaging for Trainers

This fast-paced, one-day seminar demonstrates the art and techniques for shooting, scanning, uploading, editing, storing, printing and digital “pasting” of digital photographs and images. Call (920) 735-2525 to schedule an on-site session.

Mobile Learning

Using Camtasia®, Captivate® & Snagit!® to Create Online Tutorials

Using photography, podcasting, audio and video in training is changing with the advent of multimedia, online, CD and DVD-based resources. Learn how to capture and optimize images, video and audio for downloading and streaming to your employees in the workplace or for use with iPods, cell phones or other mobile devices.

As travel budgets are reduced, more meeting organizers turn to video conferencing as the answer for attending meetings in other cities, states or countries. Learn how to conduct effective and efficient meetings by pre-planning, using graphics effectively, moderating discussions, using microphones effectively and reducing technology fears. Call (920) 735-2525 to schedule an on-site session.

Writing Effective Training Objectives

Training objectives are statements describing the intended outcome of the learning experience. In thisseminar, participants review examples of existing training objectives (including those for this seminar), re-write objectives they feel could describe instructors’ and learners’ goals better and write their own objectives for training in their actual workplace. Call (920) 735-2525 to schedule an on-site session.

Internet Qualification Series Presenter: FVTC Faculty This 36-hour seminar explores design, development and delivery strategies for flexible Internet delivery of training modules and courses. Participants bring content they would like to move to the Internet and create content using current best practices for online learning environments. Learn to design a user-friendly online environment using a platform such as Blackboard. Apply the principles of good instructional design and performance assessment to blended or full-online courses. The seminar is available in a flexible or instructor-led format. LEARN ABOUT: Using basic features in Blackboard or another content management system • Developing performance-based assessments for blended and full-online courses • Organizing and delivering distance education courses Call (920) 735-2525 to schedule an on-site session.

Call (920) 735-2525 to schedule an on-site session.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

55


Manufacturing Manufacturers look to FVTC’s Business & Industry Services for training and services to improve their efficiency and competitiveness. FVTC has a vast array of expertise to help with applied manufacturing projects and problems targeted at improving productivity and strengthening the region’s manufacturing economy. To learn more about the comprehensive assistance FVTC can provide manufacturers, email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/manufacturing

Automated Manufacturing Project Justification— Advanced Manufacturing Technologies Challenge – An organization’s aggressive growth and

expansion plans began to outpace the skills of its maintenance staff. New technologies were being introduced and employees recognized they needed to upgrade their electrical and industrial maintenance skills to meet organizational demands.

Solution – A team of manufacturing staff designed customized training in a variety of topics including basic electricity, motor controls and programmable logic controllers. Employees completed four-week short courses and training using FVTC manufacturing labs so skills could be simulated and immediately applied for improved productivity.

NEW! P

Presenter: John Lenz Project justification provides a procedure for benchmarking the current cost of a part or product. This benchmark details the use of standard cost methods used to determine material, labor, machine and overhead cost. From the benchmark cost, alternative processes using advanced manufacturing technologies are evaluated for standard and actual cost comparison. These results are then applied to Return on Investment (ROI) evaluations for project justification. LEARN ABOUT: Determining the standard cost of a manufactured product or service • Actual productivity of a manufacturing process or service and how this impacts cost • Using modeling software to build a model of an advanced manufacturing process or service • The components of actual cost and how cost is used to measure an operation • Determining the future cost of a manufacturing operation • Developing return on investment (ROI) for advanced manufacturing project justification SCHEDULE Start End 09-09-11 01-06-12

09-30-11 01-27-12

$499

Day(s) F F

Time(s)

8:30 am - 11:30 am 8:30 am - 11:30 am

Site Class No.

BC BC

24394 31001

1.2 CEUs

Project Management for New Capital in Advanced Manufacturing Technologies

NEW! P

Presenter: John Lenz This seminar provides an understanding of the steps necessary to initiate, evaluate, implement and sustain an advanced manufacturing project. A template containing the project tasks and action items is developed and implemented in project planning software. This understanding provides skills to be a project manager of advanced manufacturing projects. LEARN ABOUT: How to use project management software projects • Project tasks and activities for advanced manufacturing projects • Leading a project and selecting project team members • Lean manufacturing and six sigma techniques • Selecting a vendor/integrator • Establishing acceptance and run off criteria SCHEDULE Start End 10-03-11 02-06-12

$499

10-24-11 02-27-12

Day(s) M M

1.2 CEUs

Time(s)

8:30 am - 11:30 am 8:30 am - 11:30 am

Site Class No.

BC BC

24395 31002


MANUFACTURING

Advanced Manufacturing Concepts & Data Flows NEW! P Presenter: John Lenz The communication of data is essential for the success of the advanced manufacturing project. This session provides knowledge of how the components of advanced manufacturing projects are integrated into an automatic operation. Data flows for scheduling, monitoring, measurements, material tracking, quality, labor reporting and work orders are identified. Data interfaces between computer control systems and factory software, are developed and test/debug procedures are established. LEARN ABOUT: Software systems in manufacturing operations • Data flow necessary for automatic operation • The value of scheduling for an operation • How work order systems work • The importance of overall equipment effectiveness (OEE) • Integration of control computers with factory computers SCHEDULE Start End 10-28-11 02-24-12

11-18-11 03-16-12

$499

Day(s) F F

Time(s)

8:30 am - 11:30 am 8:30 am - 11:30 am

Site Class No.

BC BC

24396 31003

1.2 CEUs

Implementation & Transition for Advanced Manufacturing

Digital-Personal Fabrication Since 2007, FVTC’s Fab Lab (Fabrication Laboratory) has been part of the Massachusetts Institute of Technology (MIT) Global Innovation Network. This partnership gives users around the world the ability to share ideas and resources while locally conceptualizing, designing, developing and fabricating almost anything. Digital fabrication permits both technical and non-technical people to rapidly translate their ideas and creativity into reality and cool projects, while developing advanced technology skills! Explore more at www.fvtc.edu/fablab

How to Make Almost Anything

NEW! P

Presenter: FVTC MIT Fab Lab Team Participants get the chance to use commercially-available technologies such as milling, electronics, engraving and other rapid prototyping technologies to conceptualize, design and fabricate their inventions. Fab Lab tools are easy for everyone to use who has basic computer skills, imagination and a desire to invent. Turn your ideas into products that can be commercialized and become an entrepreneur.

LEARN ABOUT: Milling • Electronics • Engraving • Rapid prototyping technologies to conceptualize design and fabricate your ideas

NEW! P

Presenter: John Lenz This offering teaches a step-by-step method for the implementation and integration of an advanced manufacturing project into a factory operation. Learn how existing factory software systems are integrated with new control systems. Discover the role of work orders and visual signals. Scheduling is developed for the daily operation of the advanced manufacturing project.

SCHEDULE Start End 09-01-11 03-01-12

09-29-11 03-29-12

Day(s) Th Th

$200

Time(s)

2:00 pm - 5:00 pm 2:00 pm - 5:00 pm

Site Class No. ST ST

24379 30987

1.5 CEUs

Beginner Laser Art

NEW! P

LEARN ABOUT: The role of an operation plan • Developing and utilizing an operation plan • Transition steps to implement an advanced manufacturing project • Establishing acceptance and buy-in for the project • Hand-off to daily production control • Establishing root cause problem-solving techniques

Presenter: FVTC MIT Fab Lab Team This three-hour seminar is an introduction in how to make a unique laser-cut art piece, cut and embossed on laser-safe materials. Bring your own design and we show you how to etch and cut your own custom art with a laser cutter.

SCHEDULE Start End

LEARN ABOUT: Designing, cutting or embossing on laser-safe materials such as wood, wool felt, leather and acrylic

11-28-11 03-26-12

$499

12-19-11 04-16-12

Day(s) M M

1.2 CEUs

Time(s)

8:30 am - 11:30 am 8:30 am - 11:30 am

Site Class No.

BC BC

24397 31004

SCHEDULE Start End 09-06-11 01-03-12

09-06-11 01-03-12

$59

Day(s) Tu Tu

Time(s)

2:00 pm - 5:00 pm 2:00 pm - 5:00 pm

Site Class No.

ST ST

24380 30988

0.3 CEUs

Laser Cutting

NEW! P

Presenter: FVTC MIT Fab Lab Team

This etching seminar teaches participants how to design in Adobe® Illustrator® and safely cut and etch on the laser. Leave this session with a customized laser-cut pendant. Attendees learn how to take their designs and cut or emboss them on lasersafe materials. SCHEDULE Start End

11-01-11 03-06-12

$79

11-01-11 03-06-12

Day(s)

Tu Tu

Time(s)

2:00 pm - 6:00 pm 2:00 pm - 6:00 pm

Site Class No.

ST ST

24382 30990

0.4 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

57


MANUFACTURING

Vector Art & Product Design

NEW! P

Presenter: FVTC MIT Fab Lab Team This seminar allows participants to design shapes in 2D in order to translate their designs into three-dimensional objects. Through this process, learn to use vector editing software such as Adobe® Illustrator® to create products that will then be cut using a laser. LEARN ABOUT: Design • Geometry • Prototyping • CNC machines • Product creation while making your own funny characters SCHEDULE Start End 10-04-11 02-07-12

10-04-11 02-07-12

$59

Day(s) Tu Tu

Time(s)

2:00 pm - 5:00 pm 2:00 pm - 5:00 pm

Site Class No. ST ST

24381 30989

Vinyl Lettering & Graphics

NEW! P

Presenter: FVTC MIT Fab Lab Team Get an introduction to using the Fab Lab’s Roland CAMM-1 Servo Desktop Vinyl Cutter in this hands-on seminar. Participants create a vector lettering or custom graphic and have fun expressing their decorative ideas with vinyl in this three-hour, creative seminar that encourages every level of artistic ability.

09-13-11 01-10-12

09-13-11 01-10-12

$59

Day(s) Tu Tu

Time(s)

2:00 pm - 5:00 pm 2:00 pm - 5:00 pm

Site Class No.

ST ST

24383 30991

0.3 CEUs

ShopBot Basics

NEW! P

Presenter: FVTC MIT Fab Lab Team Attend this seminar to obtain an introduction to the ShopBot CNC Router that allows individuals to cut and engrave wood and other materials using a computer-controlled router. The design is created with computer graphics, downloaded to the ShopBot and cut or engraved. Learn basic use, how to set up materials and what materials can be cut in the ShopBot. Generate an actual project. SCHEDULE Start End 09-20-11 01-17-12

$79

09-20-11 01-17-12

Day(s) Tu Tu

Presenter: FVTC MIT Fab Lab Team This hands-on seminar gives participants a chance to apply their creative talents and skills developed in previous personal fabrication courses. Returning students can further apply their advanced fabrication skills on the laser engraver/cutter, vinyl cutter-sign fabricator or ShopBot CNC Router to custom projects of your choosing. Prerequisites: ‘Beginner Laser Art’, ‘Vector Art & Product Design’ and ‘Laser Cutting Seminar’ OR ‘Vinyl Lettering & Graphics’ OR ‘ShopBot Basics’ OR ‘How to Make Almost Anything’ courses. Students will only be permitted to use personal fabrication equipment they were certified on during previous courses. LEARN ABOUT: Advanced fabrication techniques that can be applied to custom projects SCHEDULE Start End

0.3 CEUs

SCHEDULE Start End

Advanced Personal Fabrication

Time(s)

2:00 pm - 6:00 pm 2:00 pm - 6:00 pm

0.4 CEUs

Site Class No.

ST ST

24384 30992

10-06-11 11-02-11 03-07-12 04-05-12

10-06-11 11-02-11 03-07-12 04-05-12

$99

Th W W Th

Time(s)

2:00 pm - 7:00 pm 2:00 pm - 7:00 pm 2:00 pm - 7:00 pm 2:00 pm - 7:00 pm

Site Class No.

ST ST ST ST

24516 24388 30994 31204

0.5 CEUs

Wind Energy Project

NEW! P

Presenter: FVTC MIT Fab Lab Team This offering teaches basic fabrication techniques on the laser engraver/cutter and vinyl cutter-sign fabricator that allows you to make your own working wind turbine. LEARN ABOUT: Basic fabrication techniques that can be applied to green projects SCHEDULE Start End 09-21-11 01-18-12

09-21-11 01-18-12

$79

Day(s) W W

Time(s)

2:00 pm - 6:00 pm 2:00 pm - 6:00 pm

Site Class No.

ST ST

24392 30995

0.4 CEUs

Solar Robotics Energy Project

NEW! P

Presenter: FVTC MIT Fab Lab Team This seminar provides participants an overview of basic fabrication techniques on the laser engraver/cutter and vinyl cutter-sign fabricator to create your own solar robotics model. LEARN ABOUT: Basic fabrication techniques that can be applied to green projects SCHEDULE Start End

09-22-11 01-19-12

09-22-11 01-19-12

$79

58

Day(s)

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s)

Th Th

0.4 CEUs

Time(s)

2:00 pm - 6:00 pm 2:00 pm - 6:00 pm

Site Class No.

ST ST

24393 30998


MANUFACTURING

Initial Invention Evaluation

Innovation Innovation is critical to surviving and thriving in the 21st Century. Turning innovation into reality, especially for inventors, requires significant time and perseverance to take an idea to the marketplace. The Fox Valley Technical College Fab Lab integrates tools, technologies and support for inventors from product conception to commercialization, including business plan development, market analysis, and funding. The Fab Lab is an unfunded co-inventor in 11 patent applications and awards, while generating over 500 prototypes for inventors and over $200K in economic development for development partners. Explore more at www.fvtc.edu/fablab

Digital Fabrication

NEW! P

Presenter: FVTC MIT Fab Lab Team This seminar explores all the critical aspects of understanding and applying digital fabrication technology in industry. Topics and activities include today’s fabrication environment, digital fabrication overview, key terms and concepts, additive manufacturing (AM) technologies and processes, industry standards, additive manufacturing evaluation and justification as well as digital fabrication driven inventor development. Also receive digital fabrication resources, additive manufacturing demonstrations and digital fabrication ‘hands-on, minds-on’ experiences. LEARN ABOUT: Emerging digital fabrication solutions and applications • The latest rapid prototyping technologies and their application to key industry segments • New additive manufacturing technologies and their significant impact on product cost and quality • The transition of rapid prototyping into rapid or direct manufacturing • How digital fabrication can provide ultimate customization for customers • Justification techniques for leveraging digital fabrication technologies SCHEDULE Start End 12-07-11 04-04-12 07-18-12

12-07-11 04-04-12 07-18-12

Day(s) W W W

$250

Time(s)

9:00 am - 3:00 pm 9:00 am - 3:00 pm 9:00 am - 3:00 pm

Site Class No.

ST ST ST

24359 30966 40037

0.6 CEUs

Product Development

NEW! P

Presenter: FVTC MIT Fab Lab Team Explore the major phases, activities and supporting technologies for the entire product development cycle: Invention concept development, alpha design, beta design refinement, beta design verification and tooling phase. LEARN ABOUT: Describing the product development cycle from concept to production fabrication • Successfully identifying problem issues with a product • Developing creative solutions which actually work • Implementing evaluation techniques used by professionals • Determining the feasibility factors that have the most impact on the final product SCHEDULE Start End 09-14-11 12-14-11 04-11-12 07-11-12

$49

09-14-11 12-14-11 04-11-12 07-11-12

Day(s) W W W W

0.2 CEUs

Time(s)

4:00 pm - 6:00 pm 4:00 pm - 6:00 pm 4:00 pm - 6:00 pm 4:00 pm - 6:00 pm

Site Class No.

ST ST ST ST

24368 24371 30973 40038

NEW! P

Presenter: FVTC MIT Fab Lab Team The outcome of this individualized session is the completion of a comprehensive profile. Prospective inventors get the opportunity to meet with the industrial design and product development specialists at the FVTC MIT Fab Lab to evaluate the feasibility of their idea or invention. LEARN ABOUT: Understanding requirements for commercialization of their product invention and the viability of their idea in the marketplace SCHEDULE Start End

Day(s) Time(s)

Complimentary

Register at www.fvtc.edu/invention

09-06-11 10-04-11 11-01-11 12-06-11 01-03-12 02-07-12 03-06-12 04-03-12 05-01-12 06-05-12 07-10-12

09-06-11 10-04-11 11-01-11 12-06-11 01-03-12 02-07-12 03-06-12 04-03-12 05-01-12 06-05-12 07-10-12

Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu Tu

Site

4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm

ST ST ST ST ST ST ST ST ST ST ST

Inventor’s Guide to Prototyping

NEW! P

Presenter: FVTC MIT Fab Lab Team This seminar allows participants to discover the many challenges inventors face in understanding, evaluating and selecting proper and affordable prototyping of their product ideas. Topics include key prototyping terms and concepts, additive manufacturing (AM) technologies and processes as well as industry standards. Also learn about digital fabrication driven inventor development, prototyping strategies and guidelines and prototyping resources. LEARN ABOUT: Emerging digital fabrication prototyping technologies • The applicability to specific prototyping applications • The criteria and resources to optimize your prototyping investment SCHEDULE Start End 09-21-11 12-21-11 04-18-12 07-18-12

09-21-11 12-21-11 04-18-12 07-18-12

$49

Day(s) W W W W

Time(s)

Site Class No.

4:00 pm - 6:00 pm 4:00 pm - 6:00 pm 4:00 pm - 6:00 pm 4:00 pm - 6:00 pm

ST ST ST ST

24376 24377 30984 40041

0.2 CEUs

Inventor Mentoring Sessions

NEW! P

Presenter: FVTC MIT Fab Lab Team These periodic sessions feature a panel of invention and product development specialists providing insight and guidance on a variety of related subjects (e.g. intellectual property protection, licensing, etc.), while responding to group and individual questions. LEARN ABOUT: The latest ideas and techniques for bringing your idea to market SCHEDULE Start End 09-28-11 01-04-12 04-25-12

$49

09-28-11 01-04-12 04-25-12

Day(s) W W W

Time(s)

4:00 pm - 6:00 pm 4:00 pm - 6:00 pm 4:00 pm - 6:00 pm

Site Class No.

ST ST ST

24378 30985 30986

0.2 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

59


MANUFACTURING

Manufacturing

Project Management

Internal Auditing of Quality Systems Presenter: Lee Binz

The pursuit of ISO 9000 certification has become increasingly important in the global market. This seminar presents the new ISO standard and how to audit. Learn about the theory of auditing, the planning process and the procedure for conducting an audit. LEARN ABOUT: The importance of internal auditing to an organization • How to develop an auditing checklist • How to plan and conduct an audit • How to understand the new ISO standard SCHEDULE Start End 11-04-11

11-04-11

$300

Day(s) F

Time(s)

8:00 am - 4:00 pm

Site Class No.

BC

23692

0.7 CEUs

Presenter: FVTC MIT Fab Lab Team This seminar takes you through the entire project management cycle. This includes planning, scheduling and controlling a major project using tools to involve your people in the project. By providing tools to bring projects in on time and on budget, ‘Project Management’ helps you better utilize the human resources, equipment and materials available to your project. These project management tools help gain upfront commitment to project priorities and schedules and helps keep track of those commitments. LEARN ABOUT: Developing a project mission and objectives • Project management tools such as SWOT analysis, risk analysis, Gantt charts, progress review meetings, critical path method • Obtaining cooperation and commitment for the project SCHEDULE Start End 11-17-11

11-17-11

$300

If you or your employees need electronics-related training or technical assistance, FVTC has several ways to help. Lecture-based and flexible-paced courses are available and customized training can be set up to run at your location or in an FVTC lab in the following topic areas: • Customized electronics training • Data acquisition and LabVIEW • Instrumentation and process control • Programmable logic controllers (PLCs) • Supervisory control and data acquisition (SCADA) • Industrial communications–between PLCs, Drives and other Devices • DC/AC motor drives • Electric motors • Motor control • Electronic communication and data cabling • A+ certification preparation • Telecommunications For more information call (920) 735-2525 or email bi.services@fvtc.edu.

60

Day(s) Th

Time(s)

8:00 am - 4:00 pm

Site Class No.

BC

20164

0.7 CEUs

On-site & Customized Training Bring any of these topics to your employees on a date and time that’s convenient for your organization. • ISO 9000/TS16949 • Statistical Process Control (SPC) • Project Management • Baldrige Self-Assessment To learn more about how FVTC can help, call (920) 735-2525.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


MANUFACTURING

Blueprint Reading

Industrial Maintenance

‘Blueprint Reading’ provides an understanding of the various types of blueprints, shop prints and schematics used in an industrial environment. Discover how to comprehend and interpret the different types of standard symbols and abbreviations found on mechanical drawings, schematics and diagrams.

Maintenance personnel face many duties which require a high level of skill. These skills come from hands-on learning which can be customized to fit your organization’s needs. A few of the many topics include AC/DC circuits, motor controls, hydraulics and pneumatics actuators, robotics, transformers and vision systems.

LEARN ABOUT: Defining the types of scales used on drawings • Identifying all the appropriate dimensions of drawings • Interpreting different symbols and notations used in drawings • Drawing multi-view sketches that accurately display the details of an object

LEARN ABOUT: Solid-state devices, electrical circuits, capacitors and contractors • Sensors and programmable logic controllers (PLCs) • Valves, pumps, accumulators and proportional control • Concepts such as belts, gears, bearings, couplings and fasteners

Call (920) 735-2525 to schedule customized training.

Call (920) 735-2525 to schedule customized training.

Critical Core Manufacturing Skills

The ’Critical Core Manufacturing Skills’ modules give your employees the tools they need to meet the changing demands of the modern manufacturing environment and deliver consistently high performance. Employees benefit from a blend of powerful training content and real-world application. Each module focuses on a specific skill in one of four key areas—productivity, problem-solving, teamwork and adaptability. Modules can be offered as single sessions or grouped into a customized training package geared to your business objectives, timeline and budget. LEARN ABOUT: Essential skills manufacturing employees need to meet changing demands • How critical core skills are applied and practiced in the manufacturing workplace • High-performance tools in each of the 12 critical core modules Call (920) 735-2525 to schedule customized training.

“The training was good and the teacher was great.” Blueprint Reading “Very good, very easy to understand, very informative.” Blueprint Reading “Very good, knowledgeable trainer and highly recommended.” Blueprint Reading “Calculating bend allowance was something I’ve asked about several times and nobody could explain what it even was. Glad to finally understand it.” Blueprint Reading for Fabricators

Individualized Technical Studies Degree If you… • have unique career goals and need specific occupational results • find those goals that cannot be achieved through any single program • determine that your employer would help you design a program to meet specific organization needs... then, an individualized technical studies program may be for you. Call (920) 735-5645 for more information.

“He noticed that I was struggling with my work so he stopped and explained it where I could understand.” Blueprint Reading for Fabricators “Very well done. Very thorough and lots of info.” Blueprint Reading for Fabricators

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

61


Printing is as much an art as a science…at FVTC, there’s knowledge sharing. I wish there was an FVTC for every niche area we’re in. We value not only having things work in a lab, but having it work in real life. These guys are experts, with world-class machines.

Printing Technologies FVTC is located in the heart of the “Paper Valley,” a region rich in printing and converting firms. The Printing Technologies Education & Research Center has developed specific expertise to serve the needs of the paper, printing, publishing and converting industries. Our comprehensive, state-of-the-art flexography, digital prepress and digital printing facilities have the equipment, processes and professional staff to get your research done in a confidential setting efficiently and cost-effectively. We offer a vast array of dedicated resources and customized instruction to train your employees to the highest standards. Let our staff partner with your team to get the quick results you need! Learn how FVTC can provide training, consultation and product evaluations from prepress to print production. Call (920) 735-4755 for addition information. Explore more at www.fvtc.edu/bis/printing

Paper, Substrate & Product Testing & Trials FVTC’s Printing Technologies Education & Research Center provides opportunities for organizations in the paper, printing and allied industries to test their new products on flexo package and label and lithographic equipment. Whether it is paper, poly, corrugated, inks, coatings or plates, we use the following processes and equipment to test your products: • 2 Mark Andy narrow webs • 8-color Central Impression PCMC Avanti wide web • 3-color Workhorse corrugated press with rotary die cutter • 5-color Heidelberg Speedmaster 74 Contact the Printing Technologies Education & Research Center at (920) 735-4755 to get your project started.

FVTC’s Printing Technologies staff is available to meet your needs. We offer a wide variety of customized training to business and industry. Contact the Printing Technologies Department at print@fvtc.edu or call (920) 735-4755 for more information.

62

Ben Brown, Chemist Markem Corporation

Flexographic Printing Basic Flexo

Presenter: Mark Keller and Dan Muthig This seminar provides the basic information necessary for the production of quality flexographic printing. Instruction consists of lectures, demonstrations, field trips and actual operation of machinery in the various subject areas. All seminar instructors are experienced in flexographic or related industries. LEARN ABOUT: Flexographic art and copy • Line, tone and process printing • Prepress functions • Rubber printing plates • Photopolymer printing plates • Mounting and proofing • Mechanical press components • Press operation • Anilox rolls • Flexographic inks, solvents and substrates • Printing problems Register early! Seminar limited to 24 people. SCHEDULE Start End

Day(s) Time(s) M Tu W Th

8:00 am - 5:00 pm 8:00 am - 4:30 pm 8:00 am - 1:00 pm

Site Class No. BC

20023

12-05-11 12-08-11

M Tu W Th

8:00 am - 5:00 pm 8:00 am - 4:30 pm 8:00 am - 1:00 pm

BC

20022

01-30-12 02-02-12

M Tu W Th

8:00 am - 5:00 pm 8:00 am - 4:30 pm 8:00 am - 1:00 pm

BC

30559

05-14-12 05-17-12

M Tu W Th

8:00 am - 5:00 pm 8:00 am - 4:30 pm 8:00 am - 1:00 pm

BC

30560

08-27-12 08-30-12

M Tu W Th

8:00 am - 5:00 pm 8:00 am - 4:30 pm 8:00 am - 1:00 pm

BC

50015

08-29-11 09-01-11

$895

3.0 CEUs

*$795 for second and subsequent registrations from the same organization. Prices subject to change.


PRINTING TECHNOLOGIES

Fundamentals of Wide Web Press Operation

Presenter: Steven Utschig Individuals participate in the mounting and/or printing of both a two-color line and screen and a four-color process combination job for the flexographic printing process. Prerequisite: ‘Basic Flexo’ or one year of experience as a plate mounter, press assistant or a wide web press operator. LEARN ABOUT: The flexographic printing process • Press components and location • Ink handling and management • Doctor blades and press settings • Mounting and proofing • Anilox theory • Documentation, creation and development SCHEDULE Start End 11-07-11 02-20-12 06-18-12 11-05-12

11-09-11 02-22-12 06-20-12 11-07-12

$795

Day(s) M Tu W M Tu W M Tu W M Tu W

Time(s)

8:00 am - 3:30 pm 8:00 am - 3:30 pm 8:00 am - 3:30 pm 8:00 am - 3:30 pm

Site Class No. BC BC BC BC

20024 30569 40006 50016

Fundamentals of Improved Flexo Printing & Rotary Die Cutting

Presenter: Mark Keller and Dan Muthig Individuals gain knowledge and hands-on experience in corrugated printing and die cutting, producing two- and three-color work on the College’s three-color flexo rotary die cutter. Improve productivity and streamline processes through interactive analysis and discussion. LEARN ABOUT: The flexographic printing process from prepress to press • Cutting dies • Setting up and running a three-color corrugated press/die cutter • The importance of ink and viscosity settings • Troubleshooting techniques SCHEDULE Start End 04-09-12 10-15-12

04-11-12 10-17-12

$795

2.1 CEUs

*$695 for second and subsequent registrations from the same organization.

Day(s) M Tu W M Tu W

Time(s)

8:00 am - 3:30 pm 8:00 am - 3:30 pm

Site Class No.

BC BC

30583 50018

2.1 CEUs

*$695 for second and subsequent registrations from the same organization. Prices subject to change.

Fundamentals of Narrow Web Flexo Printing

Presenter: Mark Keller and Dan Muthig This Narrow Web Flexography Printing seminar provides each participant with hands-on training. Participants receive extensive information on inks, anilox rolls, plate making, plate mounting and the prepress process. Attendees also experience hands-on training in plate mounting and press operation. Due to the extensive hands-on nature of the program, this seminar is limited to six individuals. LEARN ABOUT: The flexographic printing process from prepress to press • Setting up and running a narrow web flexographic press SCHEDULE Start End 09-12-11 03-26-12 06-04-12 09-10-12

09-14-11 03-28-12 06-06-12 09-12-12

$795

Day(s) M Tu W M Tu W M Tu W M Tu W

Time(s)

8:00 am - 3:30 pm 8:00 am - 3:30 pm 8:00 am - 3:30 pm 8:00 am - 3:30 pm

Site Class No.

BC BC BC BC

20025 30579 40007 50017

2.1 CEUs

*$695 for second and subsequent registrations from the same organization.

Process Color Flexographic Printing

Presenter: Steve Utschig This seminar explores the concepts and tools involved in the production of highquality, repeatable-process printing. Topics include process color theory, image assembly and pre-press proofing, densitometry, spectrophotometry, plate making, press operation, characterization, documentation, ink handling and anilox usage. SCHEDULE Start End 04-16-12 10-08-12

$895

04-18-12 10-10-12

Day(s) M Tu W M Tu W

Time(s)

8:00 am - 3:30 pm 8:00 am - 3:30 pm

Digital Imaging Testing, Trials & Printing FVTC has upgraded its digital imaging equipment to a variety of stateof-the-art Ricoh and Kodak digital imaging devices. FVTC offers print trial services that are fast and flexible, to assist your organization with its digital testing needs. Our digital imaging lab features the most innovative technology in the printing industry. • Our expert technicians offer confidential testing processes in a closed physical environment. • Our technology allows organizations to run a range of print trials on digital substrates—all executed in a proprietary environment. • Our testing experience covers inks, digital specialty stocks and a variety of substrates. • All product tests are highly customized and specific. • We offer experienced operators who perform tests quickly, accurately and with high quality. We strive for consistent, replicated results utilizing secure testing protocol. Digital Resources: • 1 Kodak Nexpress SE2500 digital color press with near-line Nexpress Glosser unit • 2 Kodak Digimasters (Monochrome EX138 and 150 with in-line 3 and 19 hold punch capabilities) • 1 Ricoh Pro C900 digital color printer • 2 Ricoh Pro 907 printers (monochrome) Contact the Printing Technologies Education & Research Center at (920) 831-5463 to get your project started.

Site Class No.

BC BC

30588 50019

2.1 CEUs

*$795 for second and subsequent registrations from the same organization.

“FVTC keeps things confidential. I’ve never heard them talking about someone else’s product when I’m there, and I’m certain they’re not talking about my products.” — Printing Professional Fortune 100 Company

FVTC’s Printing Technologies Education & Research Center provides customized training and product testing for business and industry.

63


Small Business & Entrepreneurship Starting your own business is not just about having a dream and courage. There are real steps to ensure your business a successful start and a sustainable future. The Venture Center at FVTC is equipped with the experts, networks and resources to help you with your small business—whether you’re just starting up or whether you’ve been in business for years. New Ventures—Establishing the Groundwork: We can help you determine if small business ownership is right for you. During the past decade, more than a thousand people have worked with us to determine if their idea for a small business was feasible. We help you to understand business ownership and business structure basics, to set goals and estimate the impact of small business ownership in everyday life.

Challenge – How do you develop a new product and take it to market? How do you create a prototype, develop a business plan and secure investors? What are the resources available and where do you turn? Solution – For Kristin Ellsworth, who earned an undergraduate degree in business and then a law degree, she credits The Venture Center at FVTC for giving her the tools to start Peeps Eyewear. ‘I was at the right place at the right time because everything came together with Fox Valley Technical College,’ she says. ‘It was the springboard to start my business. Without its resources and mentors, I don’t know if I could have moved forward.’ Read Kristin’s success story at www.fvtc.edu/successstories

Business Planning—Preparing for Success: The old adage, ‘Fail to plan, plan to fail’ is true in life and in business. We help you plan for the future of your start-up and existing small business via engaging business planning classes. Savvy instructors, interactive sessions and one-on-one coaching help you develop your road map to success and develop your business’s management, marketing, organizational, operational and financial strategies. Entrepreneurial Marketing—Getting Customers: You don’t go into business for yourself; you go into business to serve your customers. We‘ll teach you how to conduct industry and market research, identify your target and secondary markets, develop a marketing plan, develop strategies and tactics, attract your ideal customers and repeat business and create evangelists. Entrepreneurial Finance—Show Me the Money: Good preparation and a strong proposal will get you a business loan. We help you develop a business plan that gets funded! Access angel and venture capital financing networks and learn about the alternative sources of financing available. Savvy financial management and effective use of financial data for decision-making, separates sustainable businesses from the rest. The FVTC Venture Center helps you better understand the art of small business financial management. Small Business Management—Business Growth & Sustainability: More often than not, businesses fail due to management’s lack of knowledge, not lack of money. We help small business owners create businesses that serve their lives, not take away from them. Whether you want to plan for your success, take your business in a new direction or need to identify and establish systems for growth, our experts are passionate about assisting you! The Venture Center is located in the FVTC D.J. Bordini Center. To find out more about our small business and entrepreneurship classes and training, networking opportunities and how we can help you with your small business, call (920) 735-5709 or visit www.venturecenterwi.biz. Learn how small business and entrepreneurship training can positively impact your small business, email venture@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/entrepreneurship


SMALL BUSINESS & ENTREPRENEURSHIP

New Ventures— Establishing the Groundwork

What’s Stopping You? Shatter the Myths About Starting Your Own Business NEW! P

FREE: Explore Starting a Business

Presenter: FVTC Venture Center & Faculty

Presenter: FVTC Venture Center & Faculty The FREE ‘Explore Starting a Business’ seminar provides an initial look inside what it takes to launch a small business. Learn three critical things you MUST do to launch and sustain a business. Whether you want to, or currently operate, a part-time, home-based business, a micro-business, a small business or an entrepreneurial firm, this session provides you with the information you need to get started. Discover resources available and why a business plan is essential to your success. Learn from successful, local entrepreneurs, small business owners and homebased, solopreneurs who share their insight. Leave this energizing, uplifting seminar knowing how FVTC’s Venture Center can help you build the business of your future from idea, to launch, to sustainability. SCHEDULE Start End

10-04-11 01-16-12 01-18-12 01-19-12 04-03-12 06-11-12 06-14-12

10-04-11 01-16-12 01-18-12 01-19-12 04-03-12 06-11-12 06-14-12

Day(s) Time(s)

Tu M W Th Tu M Th

5:30 pm - 8:30 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm

Site

BC BC WP OS BC BC OS

Learn why you don’t need a breakthrough product or service to build a winning business and why it’s possible to compete against the ‘Big Guys’…and a lot more! SCHEDULE Start End 08-29-11 08-31-11 09-01-11 10-25-11 11-12-11 01-30-12 02-01-12 02-02-12 04-17-12 06-25-12 06-28-12

08-29-11 08-31-11 09-01-11 10-25-11 11-12-11 01-30-12 02-01-12 02-02-12 04-17-12 06-25-12 06-28-12

$99

Complimentary Register at www.fvtc.edu/smallbiz or call (920) 735-5709.

Day(s) M W Th Tu Sa M W Th Tu M Th

Time(s)

6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 8:30 am - 12:30 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm 6:00 pm - 10:00 pm

Site Class No.

BC 24321 WP 24322 OS 24323 BC 24324 BC 24325 BC 30915 WP 30916 OS 30917 BC 30918 BC 40031 OS 40032

0.4 CEUs

Working With Franchises

NEW! P

Presenter: Cynthia Berken Wetzel, MBA, LBC

Transform the Way You Do Business With These Seminars • E-Commerce—Your Online Opportunity • Marketing Tactics: Marketing to Grow Your Business • Employee Engagement Starts With You • Social Media Marketing • Managing Your Business: Move From Being Reactive to Proactive

People everywhere have come to view entrepreneurs as superheroes and rock stars. This likeness leaves ordinary people thinking they need superhuman talent or loads of money to launch their business. This isn’t true, and it shouldn’t discourage you from pursuing your dream. This seminar series helps you understand the other myths surrounding business ownership and gets you started in bringing your dream to life.

“The FVTC Venture Center is a tremendous resource for entrepreneurs throughout all stages of a business life cycle. The personalized coaching and course selection catalyzes entrepreneurial growth regardless if the business is still developing its business plan or if the business is mature and seeking strategic growth. Furthermore, the Venture Center helps entrepreneurs build confidence and synergy through interactions with other entrepreneurs. If you own or operate an existing business or want to start a new business, I would recommend contacting the Venture Center to find out the many ways that they can help.”

Thinking about buying a franchise or expanding your business by selling franchises? Learn about the advantages and pitfalls of working with these turnkey models. A panel of franchise experts share their stories and address your questions regarding expectations and realities of working with franchises. This panel includes operational and marketing experts from a variety of business models. SCHEDULE Start End 10-27-11 02-23-12 05-31-12

$450

10-27-11 02-23-12 05-31-12

Day(s) Th Th Th

Time(s)

6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm

Site Class No.

BC 24326 BC 30919 BC 30920

0.3 CEUs

David Lindenstruth, CEO Appetize, Inc.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

65


SMALL BUSINESS & ENTREPRENEURSHIP

Business Planning— Preparing for Success

E-Seed™ Express

The E-Seed : Innovative Entrepreneurship Training ™

Presenter: FVTC Venture Center & Faculty Thinking of Starting a Business? Whatever business ownership pathway you choose, we want you to be successful and build a business that works. During E-Seed, develop a business plan, an essential guide for starting and running a business. Your business plan enables financing, promotes growth and becomes a road map for business success. E-Seed includes ten (10) practical, real-life, small business and entrepreneurial management sessions designed to help you learn what you don’t know and develop the management and planning tools you need to be successful in turning an idea into an operating small business. LEARN ABOUT: Small business ownership; is it right for you? • Identifying and analyzing your industry, competition and market • Insight from guest expert speakers • Legal issues facing business owners • Bookkeeping and accounting systems • Networking with other peers, small business owners, entrepreneurs and business leaders • Available financing SCHEDULE Start End * 09-12-11 11-21-11 09-12-11 * 09-14-11 * 09-15-11 ** 02-13-12 02-13-12 ** 02-15-12 ** 02-16-12 *** 05-01-12

$750

11-21-11 11-16-11 11-17-11 04-23-12 04-23-12 04-18-12 04-19-12 07-10-12

Day(s) Time(s)

M M W Th M M W Th Tu

1:00 pm - 4:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 1:00 pm - 4:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm

Site Class No. BC BC WP OS BC BC WP OS BC

24253 24254 24255 24256 30730 30731 30732 30733 30734

3.6 CEUs

*E-Seed Graduation is combined for all sessions and held on Monday, Nov. 21, 2011 ** E-Seed Graduation is combined for all sessions and held on Monday, April 23, 2012 ***No session the week of July 2-6, 2012

LEARN ABOUT: Planning for success • Identifying your life and business goals • Networking with other small business owners and entrepreneurs • Managing risk • Marketing strategies and tactics • Available financing SCHEDULE Start End 10-15-11 10-25-11 02-18-12 02-28-12 07-21-12 07-31-12

10-15-11 12-06-11 02-18-12 04-10-12 07-21-12 09-11-12

$699

“Thanks to E-Seed™, we were given all the necessary tools to execute a comprehensive business plan to further the growth of our existing business. We found the entire team at the Venture Center to be fully accessible and ready to share their extensive knowledge and experience in order to benefit us and our business. Without a doubt we would recommend any entrepreneur in need of a well-written business plan. Taking E-Seed™ was a valuable experience for us and we appreciate all the guidance we were provided to accomplish our business goals.”

Day(s) Sa Tu Sa Tu Sa Tu

Time(s)

8:30 am - 3:30 pm 6:00 pm - 9:00 pm 8:30 am - 3:30 pm 6:00 pm - 9:00 pm 8:30 am - 3:30 pm 6:00 pm - 9:00 pm

Site Class No.

BC

24270

BC

30778

BC

40020

3.3 CEUs

Entrepreneurship for Scientists & Engineers

NEW! P

Presenter: FVTC Venture Center & Faculty Today’s global and interconnected world provides people with science or engineering backgrounds a broad spectrum of opportunity to mesh their technical know-how with the free market. This interactive seminar series was created for people with a science and/or engineering background to learn essential business lessons for becoming entrepreneurs in new technology companies. This series helps you learn the art of entrepreneurship start-up, management and growth, while learning and developing business management skills in an interesting and useful way. SCHEDULE Start End

Ruben & June Contreras Owners, Action Painting Services & Action Carpet Care

66

Presenter: FVTC Venture Center & Faculty Increase your small business management skills and learn to articulate your vision and execute strategies. In only eight weeks, develop a business plan that provides you with a roadmap for guiding and growing a small business. E-Seed Express features experts from the entrepreneurial and small business community who provide insight into legal, management, accounting, financing and marketing issues. Both early stage and existing small businesses and entrepreneurial firms benefit from the hands-on, interactive sessions that provide practical tools to prepare a business plan that can be immediately applied to your business.

11-08-11 02-02-12 04-03-12 08-02-12

11-29-11 02-23-12 04-24-12 08-23-12

$249

Day(s) Tu Th Tu Th

Time(s)

6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm

Site Class No.

BC OS BC OS

24328 30921 30922 40033

1.0 CEUs

You may also be interested in “QuickBooks” which can be found within the Computer Technologies section of the resource guide.

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


SMALL BUSINESS & ENTREPRENEURSHIP

Social Entrepreneurship & Business Ownership

NEW! P

Presenter: FVTC Venture Center & Faculty

Small Business Management— Business Growth & Sustainability Be Best in Show

Do you have an idea for addressing a social problem? Are you motivated by determining your own lifestyle and social benefit, while working with market forces? If you answered yes to these questions, you are a social entrepreneur. Discover how to recognize opportunities to create value and use those values to develop an enterprise. Identify resources your enterprise needs and learn how to launch and grow an enterprise and reach your goals.

Presenter: Heather Whittaker

SCHEDULE Start End

10-10-11 02-03-12 05-14-12

10-03-11 01-09-12 04-09-12 08-06-12 10-08-12

10-24-11 01-30-12 04-30-12 08-27-12 10-29-12

$249

Day(s) M M M M M

Time(s)

6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm 6:00 pm - 9:00 pm

Site Class No.

BC BC BC BC BC

24292 30813 30814 40044 50068

1.2 CEUs

Entrepreneurial Family Firms

NEW! P

Presenter: FVTC Venture Center & Faculty There is more to family business management than you may think. The ‘Entrepreneurial Family Firms’ seminar series provides an understanding of how to handle the dynamics of the family and how to successfully launch, join or lead entrepreneurial ventures in which family are involved. SCHEDULE Start End 09-07-11 10-05-11 11-02-11 01-11-12 02-08-12 03-07-12 04-04-12 05-02-12 06-06-12 09-05-12

$225

09-21-11 10-19-11 11-16-11 01-25-12 02-22-12 03-21-12 04-18-12 05-16-12 06-20-12 09-19-12

Day(s) W W W W W W W W W W

0.8 CEUs

Time(s)

6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm 6:00 pm - 8:30 pm

Site Class No.

BC OS WP BC OS WP BC OS WP BC

24316 24317 24318 30904 30905 30906 30907 30908 40030 50069

NEW! P

In today’s corporate world, women tend to make unconscious communication mistakes that limit their career advancement. Learn what those mistakes are and valuable tips on how to avoid them. SCHEDULE Start End

10-10-11 02-03-12 05-14-12

$49

Day(s) M F M

Time(s)

6:00 pm - 9:00 pm 8:00 am - 11:00 am 6:00 pm - 9:00 pm

Site Class No.

BC BC BC

24330 30925 30927

0.3 CEUs

Employee Engagement Starts With You NEW! P Presenter: Heather Whittaker Engaged employees are more productive and loyal to your company which leads to increased revenue and reduced expenses. In this seminar, learn three-key elements to engaging your team. Success in business is all about the passion, people and purpose. SCHEDULE Start End 09-16-11 12-02-11 03-05-12

09-16-11 12-02-11 03-05-12

$49

Day(s) F F M

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 6:00 pm - 9:00 pm

Site Class No.

BC BC BC

24332 24333 30928

0.3 CEUs

Engaging Employees Through Recognition

NEW! P

Presenter: Heather Whittaker Rewarding and recognizing employees are two very different things. It’s a difference in extrinsic vs. intrinsic value. In this enlightening seminar, learn how to effectively recognize employees with an end result of employee engagement. With a little bit of intrinsic value, you’ll get increased productivity and loyalty in return. SCHEDULE Start End 09-19-11 01-27-12 04-13-12

$49

09-19-11 01-27-12 04-13-12

Day(s) M F F

Time(s)

6:00 pm - 9:00 pm 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

24335 30930 30931

0.3 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

67


SMALL BUSINESS & ENTREPRENEURSHIP

Creative Twitter Business Boosting NEW! P

Pro-Seed™ Powered by E-Myth™ Presenter: FVTC Venture Center & Faculty Small businesses are not started by entrepreneurs. They are started by technicians who understand the technical work they are good at; however, they understand very little about building and running a business. Pro-Seed combines online curriculum developed by E-Myth Worldwide, with oneto-one business coaching to help small businesses. Assessment of the management, operations, marketing and financial centers in your business provides insight to targeted problem areas. Identify and create improvement systems using tools, technology and expert insight. Call (920) 996-2949 or visit our website at www.fvtc.edu/pro-seed for more information.

Northeast Wisconsin Entrepreneur Networking Day NEW END

Visit www.thenewend.biz for more information.

Entrepreneurial Marketing— Getting Customers Creative Facebook Business Boosting NEW! P Presenter: Sheila Hansen Every business needs a Facebook page; people are beginning to expect it. Social media marketing is the easiest, fastest, most economical way to bring new customers to your business. Facebook, Twitter, LinkedIn, YouTube, Blogs; these are all tools a business can use to create value and trust with their customers. In this seminar, we help you create a simple and effective Facebook strategy customized for your business model and your technology comfort level. We cover more than a dozen Facebook strategies to reinforce and expand your business connections. Learn how to get attention for your business in a crowded marketplace.

09-14-11 11-01-11 02-08-12 04-03-12

$49

68

09-14-11 11-01-11 02-08-12 04-03-12

Day(s) W Tu W Tu

Time(s)

8:00 am - 9:30 am 6:00 pm - 7:30 pm 8:00 am - 9:30 am 6:00 pm - 7:30 pm

SCHEDULE Start End 09-21-11 11-08-11 02-15-12 04-10-12

09-21-11 11-08-11 02-15-12 04-10-12

$49

Whether you’ve been in business for years or are just considering taking that first step, NEW END is a unique event for people with innovative ideas–like you! The NEW END event exists to connect entrepreneurs through the New North for a variety of outcomes: • Provide Networking opportunities for entrepreneurs and small business owners • Provide Learning opportunities for entrepreneurs and small business owners • Provide a National Scope for New North Entrepreneurs and small business owners • Watch for the date! NEW END is coming May, 2012

SCHEDULE Start End

Presenter: Sheila Hansen/FVTC Venture Center Faculty Twitter is a quick and easy, interactive social media messaging tool that can be used in a variety of ways to boost your business success! Social media marketing is the most economical way to bring new customers to your business. Twitter, Facebook, LinkedIn, YouTube, Blogs; these are all tools a business can use to create value and trust with their customers. We will help you create a simple and effective Twitter strategy customized for your business model and your technology comfort level. We cover more than a dozen strategies designed to create buzz and interaction for your business. Learn how to stay engaged and develop greater awareness of your business.

W Tu W Tu

Time(s)

8:00 am - 9:30 am 6:00 pm - 7:30 pm 8:00 am - 9:30 am 6:00 pm - 7:30 pm

Site Class No.

BC BC BC BC

24419 24489 31017 31103

0.2 CEUs

Marketing Tactics: Use Marketing to Grow Your Business Presenter: Mary Schmidt Take the mystery out of marketing with this workshop designed to give you direction and answers to your immediate marketing challenges. Take away information you can put to work in your business right away. The workshop focuses on determining product/service targets, tailoring a message to specific targets, determining a marketing budget and establishing measurable goals. Review advertising and the types of media that are most effective in achieving specific goals; public relations and how your business can provide a service to media outlets; community relations and networking and why your business can’t operate without them. Learn About: Creating a positioning statement and using it to target your message • Generating messages that are benefit-oriented • Determining appropriate marketing methods • Reviewing media options available to your business in NE Wisconsin • Establishing a market • Developing a corporate giving platform • Leveraging your giving/volunteer efforts for positive public relations SCHEDULE Start End 10-11-11 03-13-12 05-15-12

10-11-11 03-13-12 05-15-12

$69

Site Class No.

BC BC BC BC

Day(s)

24418 24461 31015 31016

0.2 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) Tu Tu Tu

0.3 CEUs

Time(s)

8:00 am - 4:00 pm 8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No.

BC BC BC

84270 84272 91534


SMALL BUSINESS & ENTREPRENEURSHIP

Social Media Playbook—Creative Social Media Tools & Business Boosting Strategies NEW! P Presenter: Sheila Hansen Is Social Media just a fad? Social media is a powerful force that’s here to stay! It’s personal, it’s interactive, it’s real, it’s fun, it’s right now and it’s the most economical way for businesses to bring in new customers! We explore a variety of social media tools beyond Facebook and Twitter that are available to you, the business professional; tools like LinkedIn, YouTube, Flickr, Blogs and more! Learn new and various social media strategies designed to help you build credibility, develop business personality and create a great image for your business while also creating value and trust for your customers. SCHEDULE Start End 09-28-11 11-15-11 02-22-12 04-17-12

09-28-11 11-15-11 02-22-12 04-17-12

$49

Day(s) W Tu W Tu

Time(s)

8:00 am - 9:30 am 6:00 pm - 7:30 pm 8:00 am - 9:30 am 6:00 pm - 7:30 pm

Site Class No.

BC BC BC BC

24420 24462 31018 31019

0.2 CEUs

Presenter: Mark & Debra Gehrke In the ever-evolving realm of social media marketing, one can feel overwhelmed or have no idea how to get involved. This seminar offers the most up-to-theminute information to help you understand why social media benefits your business, service or product. It delivers a clear path to creating consumer loyalty through the relationship building pillars of social media: Listening (monitoring your brand), publishing (creating and sharing your on-going story) and engaging (interacting in conversations). Learn About: Why listening is important and become aware of the most current tools available • The benefit of continually sharing your story through publishing engaging content • How to develop stronger relationships with your audience by engaging in active social media conversations • The most current social media tools and platforms that support you in your business

11-08-11 03-06-12 05-08-12

11-08-11 03-06-12 05-08-12

$49

0.2 CEUs

Day(s) Tu Tu Tu

Time(s)

8:00 am - 9:30 am 8:00 am - 9:30 am 8:00 am - 9:30 am

Site Class No.

BC BC BC

24296 30817 30818

NEW! P

Presenter: FVTC Venture Center & Faculty Today’s connected customer and their experience have catapulted customer service to the forefront of business strategy. It’s mind-boggling when you consider all of the ways you have to interact with your customers so you can deepen and broaden their experience with your business. Customers are the number one asset in your business; do you have a customer service plan that supports that? SCHEDULE Start End 10-06-11 02-02-12 05-03-12

10-06-11 02-02-12 05-03-12

$49

Day(s) Th Th Th

Time(s)

6:00 pm - 7:30 pm 6:00 pm - 7:30 pm 6:00 pm - 7:30 pm

Site Class No.

BC BC BC

24338 30934 30936

0.2 CEUs

Bootstrapping the Web

NEW! P

Presenter: Autumn Hill & Yvonne Kehl Join this seminar to explore free, low-cost tools on the web that helps you market your business. Learn how these tools work and which ones are right for you. SCHEDULE Start End

Social Media Marketing

SCHEDULE Start End

21st Century Customer Service

10-04-11 02-02-12 04-25-12

10-04-11 02-02-12 04-25-12

$49

Day(s) Tu Th W

Time(s)

6:00 pm - 7:30 pm 6:00 pm - 7:30 pm 6:00 pm - 7:30 pm

Site Class No.

BC BC WP

24345 30940 30941

0.2 CEUs

Green is Gold! Marketing Your Green Business

NEW! P

Presenter: Autumn Hill & Yvonne Kehl Learn to differentiate yourself in the marketplace and how to target and engage potential customers. Use eco-friendly communication tools to highlight the benefits of your green business. SCHEDULE Start End 10-20-11 01-25-12 04-17-12

10-20-11 01-25-12 04-17-12

$49

Day(s) Th W Tu

Time(s)

6:00 pm - 7:30 pm 6:00 pm - 7:30 pm 6:00 pm - 7:30 pm

Site Class No.

WP BC BC

24349 30942 30944

0.2 CEUs

E-Commerce: Your Online Opportunity NEW! P Find us on Facebook – www.facebook.com/venturecenter Follow us on Twitter – www.twitter.com/venturecenterwi Read our Blog - www.blog.venturecenterwi.net Join the Venture Center Group at www.linkedin.com Visit our Website at www.venturecenterwi.biz

Presenter: Autumn Hill & Yvonne Kehl Getting started and navigating e-commerce is overwhelming. Driving sales via the web is a requirement in today’s marketplace. Increase your small business ability to generate revenue, explore different e-commerce options and learn how to sell your products and services on the web. SCHEDULE Start End 10-12-11 01-17-12 05-02-12

$49

10-12-11 01-17-12 05-02-12

Day(s) W Tu W

Time(s)

6:00 pm - 7:30 pm 6:00 pm - 7:30 pm 6:00 pm - 7:30 pm

Site Class No.

BC BC BC

24352 30945 30946

0.2 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

69


SMALL BUSINESS & ENTREPRENEURSHIP

Entrepreneurial Finance— Show Me the Money Bootstrapping: Essential Techniques & Management Strategies

Managing Your Business: Move From Reactive to Proactive NEW! P

Presenter: FVTC Venture Center Faculty This seminar series highlights bootstrapping techniques for a variety of businesses; from small, family-owned businesses to high-growth upstarts. This session addresses the initial securing of financing for the start-up business and fully explores how entrepreneurs and small business owners manage and sustain the business as it grows. Our focus on practical techniques allows entrepreneurs and small business owners learn how to stretch resources and thrive on lean budgets.

Presenter: Beth Ehlers & Susan Schuldes This seminar is focused on helping small business owners manage their business more proactively. The first hour focuses on techniques for determining who you are now and who you want to be and setting a strategy to get there. The second hour explores setting up processes and procedures to standardize operations to allow for growth and expansion. The final hour focuses on utilizing your financial statements, performance metrics and benchmarks to measure your company performance.

SCHEDULE Start End

SCHEDULE Start End

11-15-11 02-21-12 04-17-12 06-19-12 08-07-12 10-23-12

11-17-11 02-23-12 04-19-12 06-21-12 08-09-12 10-25-12

$175

Day(s) Tu W Th Tu W Th Tu W Th Tu W Th Tu W Th Tu W Th

Time(s)

6:00 pm - 8:00 pm 6:00 pm - 8:00 pm 6:00 pm - 8:00 pm 6:00 pm - 8:00 pm 6:00 pm - 8:00 pm 6:00 pm - 8:00 pm

Site Class No.

BC BC OS BC OS BC

24356 30956 30958 40035 40036 50067

0.6 CEUs

Why Do I Have to Do My Accounting? A Primer for Small Business Owners NEW! P Presenter: Beth Ehlers & Susan Schuldes This seminar presents the progression from record-keeping through bookkeeping to developing good accounting practices. It answers the question that many creative small business owners ask: Why do I have to do this and what is the minimum amount of accounting I have to do? We explore some basic organizational techniques in addition to reviewing the basic accounting language so that you can talk ‘speak the same language’ with your accountant and banker. SCHEDULE Start End 09-21-11 10-04-11 11-08-11

09-21-11 10-04-11 11-08-11

$69

70

Day(s) W Tu Tu

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 6:00 pm - 9:00 pm

Site Class No.

BC BC BC

24386 24387 24389

02-22-12 04-24-12 05-02-12

02-22-12 04-24-12 05-02-12

$69

Day(s) W Tu W

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 8:00 am - 11:00 am

Site Class No.

BC BC BC

30997 30999 31000

0.3 CEUs

Budgeting & Forecasting for the Small Business Owner

NEW! P

Presenter: Beth Ehlers & Susan Schuldes This seminar presents the techniques for creating a usable budget and forecast for both operations management and cash flow management. We demonstrate not only how to create a budget, but how to use it to manage your business. We discuss how to compare actual results to the budget and how to make decisions based on that information. SCHEDULE Start End 11-10-11 12-06-11 02-09-12

11-10-11 12-06-11 02-09-12

$69

Day(s) Th Tu Th

Time(s)

8:00 am - 11:00 am 8:00 am - 11:00 am 6:00 pm - 9:00 pm

Site Class No.

BC BC BC

24390 24391 30996

0.3 CEUs

0.3 CEUs Global Entrepreneurship Week: November 14-20, 2011 Each November, Global Entrepreneurship Week connects people everywhere through local, national and global activities designed to help them explore their potential as self-starters and innovators. Students, educators, entrepreneurs, business leaders, employees, non-profit leaders, government officials and many others participants in a range of activities, from online to face-to-face, and from large-scale competitions and events to intimate networking gatherings. www.unleashingideas.org

National Entrepreneurship Week: February 18-25, 2012 This annual celebration is designed to expand the visibility of entrepreneurship in the United States. According to founder, Dr. Cathy Ashmore, ‘Our plans are to institutionalize it as a celebration of American entrepreneurs and the lifelong learning educational opportunities that prepare the NEW business leaders of the future.’ The week is in response to the U.S. House of Representatives Resolution #699, supporting an annual National Entrepreneurship Week and encouraging the celebration of it ‘annually at the local, state, and national levels.’ www.entre-ed.org

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

National Small Business Week: May 14-20, 2012 Since 1963, the President of the United States has proclaimed National Small Business Week to recognize the contributions of small businesses to the economic well-being of America. During National Small Business Week we honor the estimated 27.2 million small businesses in America. More than half of Americans either own or work for a small business. They also create 60-80 percent of new jobs in the country. Small businesses drive innovation, create 21st century jobs and increase U.S. competitiveness. www.sba.gov


I have a complete sense of where I’m at after taking this class and where I need to get to and how much I need to do.

Beth Richmond Alpine Wood Corporation

Sustainability Get your green on! FVTC’s Business & Industry Services offers a series of sustainability seminars and training for organizations and their employees. Sustainability remains a popular topic of interest as FVTC’s services continue to expand. Environmental issues require businesses to adapt and innovate to create value for their stakeholders. Join us and benefit from sustainability services offered by our team of experts and partners.

Learn about FVTC’s comprehensive sustainability training and technical services. Email bi.seminars@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh).

Introduction to Sustainability

Sustainability as a Business Strategy

Presenter: Joanne Gorski Experience this introduction to the concept of sustainability and learn why sustainability is becoming important in today’s business world. Discover the basics of sustainability, and how to apply it to business and life and its increasing importance. Raise your awareness of sustainability and help identify opportunities to implement sustainable solutions. LEARN ABOUT: The foundation of sustainability: People, planet and profit • Strategies for integrating sustainability into your workplace and life • Additional sources of sustainability information

Presenter: Joanne Gorski Practicing sustainability in an organization is not only good for the environment; it’s also a business strategy that can improve business performance and profitability. Discover the reason organizations are adopting sustainable practices. Learn how to get sustainable practices started, as well as tools and metrics to help facilitate your sustainability implementation journey. Learn to better understand sustainability and ‘systems-thinking’ and how to integrate it into your business strategy. LEARN ABOUT: The interaction of the triple bottom line: People, planet and profit • Applying the 4 R’s to your organization: Reduce, Reuse, Recycle and Renewable • Sustainability metrics and reporting

SCHEDULE Start End 10-05-11 02-15-12

$160

10-05-11 02-15-12

Day(s) Time(s) W W

0.4 CEUs

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No. BC BC

23957 30627

Explore more at www.fvtc.edu/bis/sustainability

SCHEDULE Start End 10-19-11 02-29-12

$160

10-19-11 02-29-12

Day(s) Time(s) W W

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No. BC BC

23959 30628

0.4 CEUs

71


SUSTAINABILITY

Sustainable Materials Management: The Green Supply Chain

Saving Green Through Energy Audits

Presenter: Joanne Gorski Analyze the strategic importance of materials management through all aspects of the material life cycle. As materials are transformed throughout the supply chain to create products and services, energy and water are consumed and waste products are generated. Learn about sustainable supply chain management, the sustainability index, green procurement and zero waste. Discover how to reduce waste, increase profits and become more environmentally friendly by attending this seminar. LEARN ABOUT: Life cycle analysis of materials • A systems approach for materials used in the supply chain • Elimination of waste as products are distributed, consumed, reused or recycled and disposed SCHEDULE Start End 10-26-11 03-07-12

10-26-11 03-07-12

$160

Day(s) Time(s) W W

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No. BC BC

23962 30629

Presenter: Lee Binz Start saving those energy dollars that are currently leaking out of your organization. This intensive seminar provides opportunities to identify and quantify waste and help you prioritize energy saving projects. Learn how to apply the 4 R’s—Reduce, Reuse, Recycle and Renewable—and the 3 P’s of sustainability—People, Planet and Profit. Leave with information on the latest technologies and systematic approaches to energy savings. Review case studies that demonstrate proven techniques to help your organization be more competitive. LEARN ABOUT: Basic energy calculations to help prioritize savings and payback • Systematic approaches to energy wastes that identify and quantify cost • Energy diversification strategies for transportation, industrial processes and building energy needs

$300

12-08-11

Day(s) Time(s) Th

11-10-11

8:00 am - 4:00 pm

0.7 CEUs

Day(s) Time(s)

11-10-11

Th

Site Class No. BC

23964

0.4 CEUs

Site Class No. BC

20163

Presenter: Heather McCombs Passing the LEED Green Associate exam allows you to market your knowledge of the preeminent standards in the green building industry and is the first step in becoming a LEED Professional. Ancillary study materials and sample exams are provided. The LEED Green Associate credential shows that you have the knowledge base required to understand the complexity of new sustainable building and design concepts and third party rating systems. Required textbooks are the Green Associate Study Guide with Green Building and LEED Core Concepts Guide. SCHEDULE Start End 10-18-11 08-30-12

12-13-11 10-14-12

Day(s) Time(s) Tu Tu

5:00 pm - 7:00 pm 5:00 pm - 7:00 pm

Site Class No. ST ST

20363 50020

$199 2.0 CEUs Participants are required to purchase additional materials

LEED® for Existing Buildings: Operations & Maintenance

NEW! P

Presenter: Eric Siebers Attend this training to receive a comprehensive overview of the LEED for Existing Buildings: Operations & Maintenance rating system. Gain a solid understanding of the core concepts and strategies behind a successful existing green building project. This seminar addresses the needs of key stakeholders in existing building operations and maintenance projects, including building owners and operators, property and facility managers, engineers and contractors. Exam preparation is also reviewed. SCHEDULE Start End 08-29-11 01-23-12 08-27-12

$249

72

8:00 am - 12:00 pm

LEED® Green Associate Exam Prep

Energy Conservation Strategies for Your Business

12-08-11

SCHEDULE Start End $160

0.4 CEUs

SCHEDULE Start End

Presenter: Lee Binz Monitoring energy use is increasingly important. However, not every organization has someone with the knowledge and skills to monitor energy usage through the use of energy auditing techniques... In this money-saving seminar learn how to identify and quantify every energy use in an organization and evaluate the potential for cost reduction. Just as lean tools reduce cost, green tools—specifically reduce and reuse—can reduce cost and contribute to competitiveness. Don’t let energy dollars leak out of your facilities any longer. Register an employee from your organization today, to start reaping the energy-saving benefits from this valuable seminar. LEARN ABOUT: A systematic approach to energy audits which identify and quantify cost • Basic energy calculations to help prioritize savings and payback • Typical sources of savings • Value stream map approach to energy auditing

10-31-11 03-26-12 10-29-12

1.8 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) Time(s) M M M

5:00 pm - 7:00 pm 5:00 pm - 7:00 pm 5:00 pm - 7:00 pm

Site Class No. ST ST ST

23965 30635 50021


SUSTAINABILITY

LEED® for New Construction & Major Renovations

NEW! P

Presenter: Nick Mueller This session provides a complete overview of the LEED for New Construction and Major Renovations rating system. Develop a solid understanding of the core concepts and strategies of this system, including introduction to all of the credits, detail on the goals, intents, requirements and strategies of prerequisites and selected key credits. Exam preparation is also discussed. SCHEDULE Start End 01-24-12 08-28-12

$249

Day(s)

03-27-12 10-23-12

Tu Tu

Time(s)

4:00 pm - 6:00 4:00 pm - 6:00

Site Class No.

ST ST

30642 50022

1.8 CEUs

LEED® for Commercial Interiors

NEW! P

Presenter: Heather McCombs Receive a comprehensive summary of the LEED for Commercial Interiors rating system. Knowledge of LEED for Commercial Interiors rating system is critical in the design and construction of environmentally responsible and high-performance commercial interiors and tenant improvements. Attendees develop a solid understanding of the core concepts and strategies of this system, including an introduction to all of the credits, detail on the goals, intents, requirements, strategies of prerequisites and selected key credits. The seminar also reinforces an understanding of synergies between credits and provides an overview of the LEED certification process, including basic documentation considerations. Exam preparation is also reviewed. SCHEDULE Start End 03-27-12

$249

Day(s)

05-22-12

Tu

Time(s)

5:00 pm - 7:00 pm

Site Class No.

ST

30644

1.8 CEUs

Photovoltaic—Basics & Safety

NEW! P

Presenter: FVTC Faculty This 16-hour session explores the basics of photovoltaic (PV) systems. Learn how PV systems work and describe and identify system components. Recognize and explain PV system types and limitations of each system type. Define the solar window, make energy efficiency recommendations, estimate system loads and understand the basics of PV site assessment. SCHEDULE Start End 06-11-12

$199

06-12-12

Day(s) M Tu

Time(s)

8:00 am - 4:00 pm

Photovoltaic—Intermediate

NEW! P

Presenter: FVTC Faculty This 16-hour seminar teaches the requirements for PV system design and installation. Learn basic installation techniques, including system sizing, system layout, electrical safety, wiring methods and basic one-line drawings. SCHEDULE Start End 06-13-12

06-14-12

$399

Day(s) W Th

Time(s)

8:00 am - 4:00 pm

Site Class No.

ST

40010

1.6 CEUs

Photovoltaic—Design & Installation

NEW! P

Presenter: FVTC Faculty This 36-hour seminar teaches advanced PV system design and installation techniques. Learn how to size a system, select components, design document the system and install and commission a working PV system. The system will be installed on our 30’x50’ training roof which demonstrates mounting methods on composite and metal roofing. SCHEDULE Start End 06-18-12

06-21-12

$699

Day(s)

Time(s)

M Tu W Th 8:00 am - 4:00 pm

Site Class No.

ST

40011

3.6 CEUs

Sustainable Business Exchange The Sustainable Business Exchange is a forum to help organizations develop and apply sustainable solutions that improve their triple bottom line: People, planet and profit. This series of presentations and discussions gives attendees’ access to thought leaders and provides networking opportunities. It engages attendees in dialogue and identifies sustainability applications. This series, hosted and conducted by the FVTC’s Sustainable Technology Center and its industry partners uses a collaborative effort through feedback from all attendees, as to how the series is developed. The Sustainability Business Exchange is offered in a tri-yearly format and is free to the public. For additional information and registration, visit www.fvtc.edu/sustainabilityseries.

Site Class No.

ST

40009

1.6 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

73


SUSTAINABILITY

Renewable Energy Systems

Wind Energy 101

FVTC, in partnership with Midwest Renewable Energy Association (MREA) and We Energies is offering short seminars with the goal of educating the public on the realities of renewable energy systems. These seminars will take place at various locations throughout We Energies’ electric utility territory in 2011. The scope and content has been updated for 2011.

This three-hour seminar is open to the general public and explores wind electric systems. Topics include: • The basics of wind technology • Wind as a resource (wind maps) • Utility scale wind systems • Small-scale wind systems • Urban and roof top wind systems • Myths and facts • Economics of wind systems • Small wind sizing and site analysis • The seven steps toward installing a renewable energy system • Having a site assessment performed • Financial incentives available (Focus on Energy incentives, federal tax credits) • Selecting an installer

• Solar 101 • Wind energy 101 • Purchasing and owning a renewable energy system

Solar 101 This two- three-hour seminar is for those who seek a basic education on the technologies, logistics and financial aspects of small-scale solar power. Both photovoltaic’s (solar electric) and solar domestic hot water is discussed. A question and answer session is included. Topics include: • The basics of solar photovoltaic technology • Making solar PV work in Wisconsin • The basics of solar water heating technology • The basics of solar window and site selection • Comparing the two technologies for your home application • The seven steps toward installing a renewable energy system • Having a site assessment performed • Financial incentives available (Focus on Energy incentives, federal tax credits) • Selecting an installer LEARN ABOUT: Basic system types and what they do • General cost information • Resources/reference info (Focus on Energy) • Interconnection (We Energies) • Incentives (Focus on Energy, We Energies NP) SCHEDULE Start End 09-06-11

09-06-11

Day(s) Time(s) Tu

6:00 pm - 9:00 pm

Site

BC

Cost: $10 per participant; $5 per participant for We Energies’ Energy for Tomorrow customers. For additional information, call the MREA Milwaukee Office at (414) 431-0758 or email Joe at joes@midwest-renew.org. Explore more at www.midwestrenew.org/seminars.

LEARN ABOUT: Basic system types and what they do • General cost information • Resources/reference information (Focus on Energy) • Interconnection (We Energies) • Incentives (Focus on Energy, We Energies NP) • Myths and facts (published articles) SCHEDULE Start End 09-07-11

09-07-11

Day(s) Time(s) W

6:00 pm - 9:00 pm

Site

BC

Cost: $10 per participant; $5 per participant for We Energies’ Energy for Tomorrow customers. For additional information, call the MREA Milwaukee Office at (414) 431-0758 or email Joe at joes@midwest-renew.org. Explore more at www.midwestrenew.org/seminars.

Purchasing & Owning a Renewable Energy System Attend this two-hour seminar to gain resourceful information for current owners of renewable energy systems and for individuals who are in the process of becoming owners. Topics include: • Brief overview of renewable energy technologies • Financing considerations and planning • Financial incentives available • Learning about the balance of system • How to identify red flags, common problems and issues • Troubleshooting recommendations • Warranty questions LEARN ABOUT: The detailed balance of system components • Financing resources and planning considerations • Resources/reference info (Focus on Energy) • Interconnection (We Energies) • Incentives (Focus on Energy, We Energies NP) SCHEDULE Start End 09-08-11

09-08-11

Day(s) Time(s) Th

6:00 pm - 8:00 pm

Site

BC

Cost: $10 per participant; $5 per participant for We Energies’ Energy for Tomorrow customers. For additional information, call the MREA Milwaukee Office at (414) 431-0758 or email Joe at joes@midwest-renew.org. Explore more at www.midwestrenew.org/seminars.

74

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


used FVTC several times now and have had great success “withWeallhaveapplicants that we have hired. The training and interest that FVTC has brought and taught our employees has slowed driver turnover and reduced incidents not only with these new employees but with other drivers these employees associate with. Thanks for doing a great job. I also feel your instructors do not get the recognition they deserve. In our work place your work is talked about continuously.

Mark Hinrichs, Piggly Wiggly Midwest LLC

Transportation FVTC’s Transportation department offers training, testing and assessment services for the full spectrum of the industry including automotive technologies, collision repair and estimating, decision driving skills, aviation, motorcycle, truck driving, tractor and farm equipment. The J. J. Keller Transportation Center provides an environment conducive to both instructor-led and hands-on training while industry experts work with you to customize content and delivery on a wide variety of transportationrelated topics. To learn more about how your organization can build the skills of your transportation related workforce, email bi.services@fvtc.edu or call (920) 735-2525 (Appleton) or (920) 236-6156 (Oshkosh). Explore more at www.fvtc.edu/bis/transportation

How to Survive a CSA Intervention/Audit

NEW! P

Presenter: J. J. Keller & Associates, Inc. Gain an increased understanding of Federal Motor Carrier Safety Administration (FMCSA) regulations as they pertain to their Compliance, Safety and Accountability (CSA) program. Be prepared for a CSA intervention and/or audit. This seminar focuses on the actual questions asked by auditors in a compliance review/audit. Take a step-by-step look at the paperwork they’ll review and learn what they’ll be looking for in your files… things that could ‘trip you up’ and negatively affect your safety rating. LEARN ABOUT: The seven (7) BASICs involved in a CSA compliance review/ audit • How the FMCSA tracks, monitors, evaluates and rates motor carriers • How your safety rating is impacted by accident, drive qualification files, driver logs, hazardous materials, etc. • CSA audit procedures and the impact on your safety rating including possible penalties SCHEDULE Start End 04-04-12 11-07-12

$395

04-04-12 11-07-12

Day(s) Time(s) W W

8:00 am - 5:00 pm 8:00 am - 5:00 pm

Communication for Dispatchers Presenter: FVTC Faculty Motor transit is a fast-paced world where productivity often depends upon effective problem-solving. Respect and trust between the dispatcher and the trucker are the foundation for effective problem-solving. Good communication builds relationships of respect and trust. Good communication starts with empathy–seeing the trucker’s point of view as well as the ‘big picture’–and consists of assertive/responsive communication skills. Assertive skills help the dispatcher be proactive in sharing information and avoid the ‘you’ accusations that break down relationships. Because receivers interpret messages more on ‘tone’ than content, awareness of one’s delivery style can help avoid misunderstandings, especially when dealing with difficult people and difficult situations. Responsive listening skills guide the dispatcher to obtain important information, seek understanding, calm the driver and manage the conversation. Learning effective communication skills and using those skills in the problem-solving process helps dispatchers stay focused and maintain positive relationships with truckers. LEARN ABOUT: Types of communication delivery • Responsive listening skills • Building respect and trust through communication • Effective assertive/responsive communication skills SCHEDULE Start End 10-11-11 02-14-12

$129

10-11-11 02-14-12

Day(s) Time(s) Tu Tu

8:00 am - 12:00 pm 8:00 am - 12:00 pm

Site Class No. BC BC

24226 30721

0.4 CEUs

Site Class No. BC BC

30720 50054

0.8 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

75 39 77


TRANSPORTATION

Vehicle Maintenance Seminar

NEW! P

Presenter: J. J. Keller & Associates, Inc. Participants gain an increased understanding of Federal Motor Carrier Safety Administration (FMCSA) regulations as they relate to vehicles and vehicle maintenance. Participants learn how to create a compliant maintenance program and a related recordkeeping system. This seminar assists with avoiding DOT investigations and audits, improving vehicle up-time and reducing an organization’s exposure to liability. SCHEDULE Start End 05-01-12

Day(s) Time(s)

05-01-12 Tu

$395

8:00 am - 5:00 pm

Site Class No. BC

30657

0.8 CEUs

Presenter: J. J. Keller & Associates, Inc. Not knowing the latest DOT regulations can put your organization at risk. Attend this seminar to receive updated information put into easy-to-understand ‘plain English’, to eliminate the guesswork. Get all the information you need to make working with DOT regulations a snap.

08-10-11 10-12-11 02-29-12 05-02-12 08-08-12 10-10-12

08-11-11 10-13-11 03-01-12 05-03-12 08-09-12 10-11-12

Day(s) Time(s) W Th W Th W Th W Th W Th W Th

$695

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm

Site Class No. BC BC BC BC BC BC

20029 20030 30653 30654 40013 50025

1.6 CEUs

Materials include Federal Motor Carrier Safety Regulations Handbook.

Hazardous Material Certification Seminar: InDepth Look at Ground Transportation Regulations Presenter: J. J. Keller & Associates, Inc. When was the last time you or your employees attended hazmat training? Hazmat regulations are constantly changing to allow those regulations to become more cohesive with UN recommendations, international hazmat regulations, IATA and IMO regulations. New rules are in effect now! This seminar provides the latest information and “know-how” to make your transition seamless. HM-232 is now enforced! The DOT means business when it comes to the transportation of hazardous materials especially now, with the increased security risks to hazmat employees, vehicles and facilities. Nothing less than full cooperation–full compliance by hazmat employers–is acceptable to the DOT. SCHEDULE Start End 10-11-11 02-28-12 10-09-12

$395

76

10-11-11 02-28-12 10-09-12

Day(s) Time(s) Tu Tu Tu

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm

Presenter: J. J. Keller & Associates, Inc. This seminar combines a morning of education and training about what CSA 2010 is, and how it affects you, with an afternoon of hands-on discussion. We will help you develop an action plan around your ability to effectively respond to the seven evaluation categories. Get ready to roll up your sleeves and determine the best solution to having a more safe, compliant and efficient operation. SCHEDULE Start End

09-14-11 10-14-11

09-14-11 10-14-11

Day(s) Time(s)

W F

$395

DOT A to Z Seminar (2-day): In-Depth Training on DOT Rules & Regulations

SCHEDULE Start End

Comprehensive Safety Analysis 2010 Workshop

Site Class No. BC BC BC

20033 30655 50026

8:00 am - 5:00 pm 8:00 am - 5:00 pm

Site Class No. BC BC

20027 20028

0.8 CEUs

Automotive Technology ASE Certification Test Preparation

Presenter: FVTC Faculty This series of four-hour session reviews, refreshes and updates service technicians and journeymen in all nine ASE areas of certification with the intent of preparing the technician for upcoming test dates. Participants receive an intensive four-hour block of instruction in the classroom and shop for each specific category. Participants can register for all nine areas collectively or for an individual area as needed. Certification Choices: A1, A2, A3, A4, A5, A6, A7, A8, or L1. $125 per session Call (920) 735-2525 for additional information.

Basic Auto Heating, Air Conditioning ATCP 136 Presenter: Ken Kempfer

This 14-hour seminar focuses on HVAC systems of current production vehicles. Identification, operation, diagnosis and repair of system components and air discharge network are addressed. One day of the workshop is devoted to State of Wisconsin ATCP 136 certification. Upon successful completion, an ATCP 136 certificate is awarded. $430 per session Call (920) 735-2525 for additional information.

Drivability Diagnostics

Presenter: Ken Kempfer The most challenging area of automobile and light truck repair is diagnosing drivability complaints. This two-day (14-hour) seminar provides participants with power train design information and hands-on troubleshooting. An emphasis is placed on OBD II operation, plus ASE L1 certification testing. $430 per session Call (920) 735-2525 for additional information. Bring any of these offerings to your employees on a date and time that’s convenient for your organization. Learn how FVTC can help, call (920) 735-5779.

0.8 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


TRANSPORTATION

Collision Damage Assessment Training Business & Industry Services at FVTC is a nationally-recognized ASE–CASE certified provider of auto material damage assessment and auto collision training. FVTC is an I-CAR Alliance training member provider, which means individuals can purchase Gold-Class points from I-CAR at a greatly reduced rate when completing approved Alliance programs. Customized training and seminars are provided by Mel Schampers, expert Collision Damage Assessment instructor, using instruction that emphasizes hands-on, practical application of skills. Training is conducted in our state-of-the-art facilities and includes the use of actual vehicles throughout the training experience.

Introduction to Collision Damage Assessment Training

Presenter: Mel Schampers This three-day seminar introduces inside and outside insurance claim adjusters, appraisers and collision shop estimators to the estimating process. Understand the use of P-Page interpretation relative to repair estimates. Effectively communicate with improved estimate structure, included/non-included operations comprehension and component identification skills. LEARN ABOUT: Component identification • P-Page explanations • Guidelines in structuring an estimate • Abbreviations and acronyms • Working with computerized estimating systems SCHEDULE Start End Day(s) Time(s) Site Class No. 09-07-11 09-09-11 11-02-11 11-04-11

$695

W Th F W Th F

8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 2:30 pm 8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 2:30 pm

TC

20117

TC

20118

2.4 CEUs

New Vehicle Technologies for the Damage Appraiser

Presenter: Mel Schampers The current trend in automotive design is to reduce the overall weight of a vehicle to increase fuel economy, yet maintain or increase the occupant safety. Both the steel and aluminum industries have offered materials that can do both. Yet, the collision repair processes and techniques are different from past repair processes on most of these materials. This program provides individuals with the tools to make informed decisions when assessing damage to these vehicles. It also provides a summary of many of the driver convenience systems, driver assistance systems and added safety features, as well as an overview of the collision repair processes that each involves. LEARN ABOUT: Modern vehicle construction materials • Locating and using a variety of information provider resources • Identifying when convenience accessories and systems require recalibration • Recognizing the necessary equipment to perform recalibrations $980

3.6 CEUs

Contact Mel Schampers at (920) 996-2914 or schamper@fvtc.edu for more information.

Non-Structural Repair Decisions—Intermediate

Presenter: Mel Schampers This five-day, hands-on seminar is designed to assist collision appraisers and estimators in making replace or repair decisions. Participants complete a minor dent repair. Blends and refinishing are done in the lab, as well as mixing, tinting and bumper cover repairs. Anti-lock brake operations, utilizing FVTC’s skid pad, are included. Attendees also learn about deployment and related restraint information, including airbag industry guidelines. This training aids in the understanding of repair time and improves the ability to effectively communicate within the collision industry. Prerequisite: A basic understanding of estimate writing equivalent to “Introduction to Collision Damage Assessment Training.” LEARN ABOUT: Dent repair • Refinishing, blending and tinting decisions • Plastics repair • Dash light and electrical repair fundamentals • Brakes and anti-lock brakes • Restraints • Aluminum cosmetic repair SCHEDULE Start End Day(s) Time(s) Site Class No. 09-12-11 09-16-11 11-07-11 11-11-11

$950

M Tu W Th F M Tu W Th F

8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 11:30 am 8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 11:30 am

TC

20119

TC

20120

4.0 CEUs

Analyzing & Estimating Structural Damage— Intermediate

Presenter: Mel Schampers Understanding the technical side of repairs is a necessary skill for all appraisers. This five-day, hands-on seminar gives the estimator basic repair knowledge for making repair value decisions. Identify and define structural damage, to recognize the difference between visual damage and hidden damage and to accurately identify suspension component problems. Discover measuring aids that help determine whether the shop explanation of damage accurately reflects repairs needed. Gain an understanding of alignment report information to prevent paying for unneeded parts replacement. Learn what repair process is needed to complete a structural repair. Prerequisite: “Introduction to Collision Damage Assessment Training” or the equivalent is recommended. LEARN ABOUT: Anchoring methods • Pulling techniques • Repair or replace structural guidelines • Sectioning procedures and accepted industry standards • Re-dimensioning • Straightening procedures and stress relieving • Welding • Corrosion protection SCHEDULE Start End Day(s) Time(s) Site Class No. 09-19-11 09-23-11 11-14-11 11-18-11

$950

M Tu W Th F M Tu W Th F

8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 11:30 am 8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 11:30 am

TC

20121

TC

20122

4.0 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

77


TRANSPORTATION

Heavy Truck Estimating

Presenter: Mel Schampers Heavy truck equipment can be difficult to estimate for a number of reasons. Loss of use, parts availability, depreciation, options, customization packages and nomenclature differences are only some of the reasons. This one-week seminar focuses on semi-tractors, trailers, dump trucks and other specialty hauling vehicles. Know what you are looking at and understand choices of repair to enable accurate estimate writing. FVTC has a fleet of diversely-configured trucks to identify and estimate. Communication between insurance appraisers and repair shops is difficult without understanding vehicle design, nomenclature, repair and parts options. Participants are empowered to write an accurate appraisal with information provided. Benefits of accurate appraisals are: decreased overall repair cycle time, increased customer satisfaction and valid total loss decisions. LEARN ABOUT: Vehicle construction • Mechanical systems • Nomenclature • Different cosmetic panel identification and repair • Steering and suspension alignment and component analysis • Loss-of-use factors • Trailer construction and repair • Frame repair • Contamination issues SCHEDULE Start End

09-26-11 09-30-11

$1,030

Day(s) Time(s) M Tu W Th F

8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 8:00 am - 11:30 am

Site Class No. TC

20123

10-10-11 11-29-11

Seminar usually includes an off-campus tour targeting shop repair. Participants are on the road Tuesday-Thursday. Time will be given to individuals on first day. Training location is about 10 minutes from the airport; outbound flights can be booked anytime after 1:10 pm Friday.

Advanced Vehicle Systems Estimating

Presenter: Mel Schampers This five-day seminar links learning with hands-on repair for an interactive individual experience that focuses on theft, contamination, flood and collision related damage for insurance appraisers and shop estimators with some field experience. Wear-related issues or damage from an accident is easily determined if the estimator understands the basics of vehicle repair. This session gives appraisers and estimators the knowledge to accurately determine the cause of damage. Prerequisites: “Analyzing and Estimating Structural Damage—Intermediate” and “Non-Structural Repair Decisions—Intermediate” or the equivalent are recommended. LEARN ABOUT: Engine diagnostics • Automatic transmissions • Hybrid vehicle design, safety and damage assessment • Air conditioning • Steering and suspension diagnosing

10-17-11 10-21-11

$950

4.0 CEUs

Day(s) Time(s) M Tu W Th F

8:00 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 7:30 am - 4:30 pm 8:00 am - 11:30 am

Presenter: Mel Schampers Attend this two-day seminar for technicians and shop service writers using Hunter® Alignment Systems equipment. Hands-on application includes actual vehicle repair to reinforce concepts for a thorough understanding of steering and suspension alignment basics. Learn to use Hunter® equipment to its potential and communicate the effects of common alignment problems. LEARN ABOUT: Characteristics of vehicle handling: Pulls, drifts and wandering • Cornering and stability • Road isolation, feedback and steering • Inspecting suspension/steering systems • Suspension inspection • Steering component inspection • Tire wear patterns • Alignment angle theory and measurement: The effect caster, camber and toe have on drivability and tread life • Geometric centerline, thrust line and thrust angle • Diagnosing causes of pulls, drifts and wandering • How the Hunter® Alignment System works • Mounting the sensor using standard and optional procedures • Sensor compensation options and procedures • Total fourwheel alignment/thrust alignment • Measure caster • Maintenance of equipment • Using, modifying and adding specifications • Factory specifications • Creating and storing customized specifications • Adjusting front and rear alignment angles • Rear adjustment methods (rear shims, wedges, eccentrics, etc.) • Front adjustment methods (upper control arm, struts, strut rods, etc.) SCHEDULE Start End

4.0 CEUs

SCHEDULE Start End

Introduction to Alignment Using Hunter® Systems

Site Class No. TC

20124

$350

Day(s) Time(s) M Tu Tu W

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No. TC TC

20432 24710

1.6 CEUs

Advanced Alignment Using Hunter® Systems

Presenter: Mel Schampers This seminar is designed for technicians working with Hunter® Alignment Systems equipment. Problem alignments can be a major barrier in profit and customer satisfaction. Understanding causes of handling issues, tire wear and collision related problems will turn problem alignments to profit while maintaining highly satisfied customers. Make your Hunter® system work for you; learn the advanced tools and procedures already at your fingertips. Do a hands-on application of information and vehicle repair within this session. LEARN ABOUT: Meeting the customer’s expectations • Road surface condition • Passenger and cargo weight • Performance requirements • The ins and outs of suspension/steering systems: Safety inspection vs. alignment inspection • When to suggest or require parts replacement • Collision related component damage inspection • Tire wear • Knowing when the alignment is causing problems: Reviewing of the effects of caster, camber and toe • Geometric centerline, thrust line and thrust angle • Applying and understanding secondary angle information • Body damage and suspension mounting location checks • Mounting sensors and compensating correctly • Procedures to obtain secondary angle information • Using software features to save time and energy • Using, modifying and adding specifications: Using specification tolerances to customize the alignment • Changing specifications to make adjustments easier with the latest in aftermarket solutions and tools SCHEDULE Start End 10-17-11 12-01-11

$350

78

10-11-11 11-30-11

10-18-11 12-02-11

1.6 CEUs

Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.

Day(s) Time(s) M Tu Th F

8:00 am - 4:00 pm 8:00 am - 4:00 pm

Site Class No. TC TC

20433 24711


TRANSPORTATION

Customized Training

Flexibility

Customized collision damage assessment and automotive technology training is also available from our nationally-recognized instructional staff. Call (920) 996-2914 for additional information.

Emergency Vehicle Technician Certification The EVT Certification Commission, Inc. was developed to improve the quality of emergency vehicle service and repair throughout the United States and Canada. This is done by a certification program that provides technicians recognition for the education, training and experience they have in the service and repair of emergency vehicles. You can become EVTC-certified through a joint FVTC/Pierce Manufacturing initiative.

Our training and technical assistance is delivered in various formats to meet your needs. • At your organization during regular hours or various shifts • Use of the distance learning network providing two-way audio and visual communication • Interactive computer/video or Internet

FVTC is now CASE Certified FVTC is also an I-CAR Alliance Member What does this mean to you? • I-CAR Gold Class points availability for alliance seminars • Proof that FVTC is truly a world-class training provider

F-3 Fire Pumps & Accessories

Presenter: Mel Schampers This seminar prepares technicians for the EVTCC exam. Gain an understanding of the general design, performance and testing standards for pumper apparatus, per NFPA 1901 and 1911. Learn about the hydraulic principles of water movement in pumping operations and the related terms used in fire service. Understand the mechanical principles of pumps, pump controls and accessories. Also learn about the operation of fire pumps and related accessories during pumping operations, the required periodic preventive maintenance, the procedures necessary to overhaul a fire pump and performing a pump service test. Required Reference Materials (Participants need to bring these to class) • NFPA 1901—Standard for Automotive Fire Apparatus • NFPA 1911—Standard for Service Tests for Fire Pumps on Fire Department Apparatus • NFPA 1915—Standards for Fire Apparatus Preventive Maintenance Program • IFSTA—Pumping Apparatus, Driver/Operator Handbook Technicians are urged to obtain and study the reference material prior to attending the seminar. For reference material ordering information go to www.evtcc.org/exams.htm. SCHEDULE Start End 10-12-11

$600

10-14-11

Day(s) Time(s) W Th F

8:00 am - 4:00 pm

Site Class No. TC

20020

2.4 CEUs

F-4 Fire Apparatus Electrical & E-2 Ambulance Electrical Systems

Presenter: Ken Kempfer This seminar prepares technicians for the EVTCC exam. Learn about basic electricity including electrical theory, battery theory, meters, wire and cables; alternators, cranking motors and advanced electricity. Understand the use of diagnostic equipment, batteries, construction and operation of starting systems, charging systems and components. SCHEDULE Start End 08-16-11 10-11-11

$600

08-18-11 10-13-11

Day(s) Time(s)

Tu W Th 8:00 am - 5:00 pm Tu W Th 8:00 am - 5:00 pm

Site Class No. TC TC

20003 20004

2.4 CEUs

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

79


TRANSPORTATION

F-5 Aerial Maintenance-24

Presenter: Ken Kempfer This seminar prepares the technician to take the EVTCC F-5 exam. Define terms and phrases commonly used with aerial fire apparatus, operations and/or testing. Learn to identify the design requirements for aerial fire apparatus (NFPA 1901) and gain an understanding of the testing, inspection and documentation requirements of all aerial fire apparatus (NFPA 1914). Learn and identify hydraulic and electrical systems of an aerial apparatus and gain awareness of the activities considered to be accepted practice in the service and repair of aerial apparatus. Discover the principles of operating aerial apparatus. Prerequisites: Enrollment for the F-5 exam and obtain the reference materials required for the F-5 exam to be used in the session. Required Reference Materials (Participants need to bring these to class) • NFPA 1901—Standard for Automotive Fire Apparatus • NFPA 1914—Standard for Testing Fire Department Aerial Devices • Introduction to Hydraulic Technology • Student Workbook • Any hydraulic reference materials with symbols, such as: Fluid Power Designer Lightning Reference Handbook Technicians are urged to obtain and study the reference material prior to attending the seminar. For reference material ordering information go to www.evtcc.org/exams.htm. SCHEDULE Start End 09-27-11 12-06-11

09-29-11 12-08-11

$600

Day(s) Time(s)

Tu W Th 8:00 am - 5:00 pm Tu W Th 8:00 am - 5:00 pm

Site Class No. TC TC

20001 20002

2.4 CEUs

Emergency Vehicle Technician (EVTCC) Certification Training CHALLENGE: How can a municipality improve the reliability and safety of their emergency vehicles? How can a technician get a credential that reflects mastery-level skill and knowledge? SOLUTION: The EVT Certification Commission, Inc. was developed to improve the quality of emergency vehicle service and repair throughout the United States and Canada by means of a certification program that provides technicians recognition for the education, training and experience they have in the service and repair of emergency vehicles. You can become EVTC–certified through a joint FVTC/Pierce Manufacturing initiative. EVTCC Certification Workshops • F-2 Design and Performance Standards • F-3 Fire Pumps and Accessories • F-4 Fire Apparatus Electrical and E-2 Ambulance Electrical Systems • F-5 Aerial Maintenance • F-8 Hydraulic Systems

Truck Driving WDDC (Wisconsin Decision Driving Center) Driver Training

Presenter: FVTC Faculty The Wisconsin Decision Driving Center (WDDC) at FVTC’s J. J. Keller Transportation Center is one of the most unique and advanced driving centers in the nation. Seminars are conducted on a specifically designed and controlled road course. This course is developed by safety engineers to simulate common emergency situations which can test a driver’s abilities as well as a vehicle’s capabilities. Drivers get actual “hands-on” experience while training under safe, controlled conditions. Drivers may overestimate their skills and underestimate their vehicles’ capabilities, often resulting in crashes, injury or death. Seminar maneuvers are designed to sharpen your driving skills to prevent and reduce the severity of collisions. Our mission is to introduce driving skills needed to avoid loss of life, pain and suffering and financial expense. LEARN ABOUT: Controlled braking • Evasive maneuvers • Handling dry and slippery curves • Skid control • Vehicle dynamics • Reaction time and vehicle braking distance $150 per participant. Call (920) 735-2442 for additional information.

Van Training & Evaluation

Presenter: FVTC Faculty Businesses and other organizations which use 15-passenger vans to transport people and products continue to come under scrutiny due to liability exposure. Since there is no special training or license required to operate these vans, untrained drivers place the organization at risk due to their unfamiliarity with the handling characteristics of larger vehicles. During the four-hour training session, operators drive vehicles under the watch of an instructor who observes, trains and evaluates the driving abilities of your operators. The eight-hour version of the van training has an additional four-hour block. This additional time includes a session on decision driving where the operator learns skid control and avoidance, evasive maneuvers, controlled braking, proper use of anti-lock brakes and control on slippery curves. LEARN ABOUT: Mirror usage • Maneuvering in traffic • Backing • Proper cornering techniques • Characteristics of larger vehicles • Braking a larger vehicle • Stopping distances • The effects of too much speed • Skid control and evasive exercises (eighthour only) Contact Brad Plamann at (920) 735-4784 or plamann@fvtc.edu for registration and additional information.

For more information on a customized training session call (920) 735-2525. For seminar dates or to register, visit www.fvtc.edu/evt. For additional information on the EVT Certification Commission, Inc., call (847) 426-4075 or visit www.evtcc.org.

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Register Early! Seminars may be cancelled a week before the scheduled start date if enrollment is insufficient.


TRANSPORTATION

CDL Exams

Partnership Program—Truck Driving

Presenter: FVTC Truck Driving Staff This four-week truck driving session is designed for current employees or new hires of organizations. This entry-level driver class is designed to train employees who require CDL licenses for their positions. Organizations contract with FVTC for a 172-hour course designed to teach their employees to safely operate a tractor trailer unit and acquire a CDL Class A license. Competencies include backing, hook and drop, mirror usage, following distance, logging, vehicle handling, decision driving, cornering techniques, lane changes and night driving. Third party examiners on FVTC’s staff administer the CDL test as part of this program. This course is a great way to help beat the driver shortage. Have you discovered an individual who wants to drive for you, but can’t for lack of a CDL? Send them to FVTC and let us train them through this program. Results are best when this individual is trained by a driver who has completed our “Train-the-Instructor” offerings. LEARN ABOUT: Lane positioning • All competencies required to pass a CDL Class A exam Training dates and times are scheduled upon request. $2,200 Contact John Mueller at (920) 735-5799 for registration and additional information.

Train-the-Instructor

Presenter: FVTC Truck Driving Staff As a result of qualified driver shortages, more and more organizations are hiring driving school graduates or less experienced drivers to keep their trucks operating. In order to train those new drivers, organizations are using more experienced and “good” drivers to educate the new. A good driver does not necessarily possess all skills required to adequately insure the driver is properly and safely trained. As a result, conflicts may arise during training, or bad habits from one driver may be passed on to another causing inadequate training or unsafe behavior. Inferior training can result in higher accident and injury cost as well as higher turnover. This 32-hour course is generally combined with eight hours of Wisconsin Decision Driving Center (WDDC) training for a total of 40 hours. A Class A or B CDL license is required. This program works hand-in-hand with your graduates from our partnership program. LEARN ABOUT: Proper driving techniques for training new drivers • The evaluation process • The setup and development of a training system for new drivers • Learning applications and resistance • Teaching adult learners • The role of instructors • Providing feedback • Safety • Observation techniques Training dates and times are scheduled upon request. $1,100 (32 hours plus 8 hours of WDDC training). Contact Brad Plamann at (920) 735-4784 or plamann@fvtc.edu for registration and additional information.

Presenter: FVTC Third Party Examiners FVTC truck driving staff has seven state-certified third party CDL examiners. They are authorized to administer the State of Wisconsin CDL test. Successful completion of the pre-trip and skills test exam qualifies individuals for a Wisconsin CDL license. $85 per test with your equipment; $350 with FVTC equipment. Contact Brad Plamann at (920) 735-4784 or plamann@fvtc.edu for registration and additional information.

Customized Vehicle Training

Presenter: FVTC Truck Driving Staff Let our staff design and present any type of driver training your organization requires. From driver evaluations to individualized or group training, we can develop any type of training to fit your needs. Call (920) 735-4748 for specific details. Cost is based on participant and hourly rates. Contact Brad Plamann at (920) 735-4784 or plamann@fvtc.edu for registration & additional information.

Register Online, Anytime! www.fvtc.edu/seminarsearch This website always features the most up-to-date offerings and information and is available 24 hours a day, 7 days a week. Search by class number, title, location, delivery mode or topic to find offerings that are most convenient for you and your employees.

FVTC SITE KEY

Advanced Manufacturing Technology Center (AMTC) Appleton Campus (AP) D.J. Bordini Center, Appleton (BC) Chilton Regional Center (CH) Clintonville Regional Center (CL) J. J. Keller Transportation Center (TC) Neenah Fire Training Center (NF)

Neenah Regional Center (NE) Online (OL) Oshkosh Riverside Campus (OS) Sustainable Technology Center (ST) S.J. Spanbauer Center (SJ) Waupaca Regional Center (WP) Wautoma Regional Center (WT)

RESOURCE GUIDE KEY – materials included

– refreshments included

– lunch or light dinner included

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

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GENERAL INFORMATION

Our Partners FVTC has built an extensive partnership network so it can provide leading-edge workplace technologies and curriculum for organizations. Collaborations with association, business, governmental and community partners, as well as national and international training organizations, are a cornerstone of our success.

This ever-growing network of resources helps FVTC be responsive to regional economic and workforce development opportunities, and allows the College to respond to the needs of government and the protective services community. Let FVTC integrate and customize these resources to best fit your needs. Visit www.fvtc.edu/ourpartners to learn about these and the many other partnership opportunities available.

Fox Cities Operational Excellence Association

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Visit www.fvtc.edu/ourpartners.


General Information Register Online

Looking for a Seminar? Let us know if you are looking for a specific topic or seminar. New topics are frequently added to our schedule. We can also develop seminars tailored to your needs. For the latest in seminar information visit our website at www.fvtc.edu/seminarsearch, email us at seminars@fvtc.edu or call (920) 735-2525.

www.fvtc.edu/seminarsearch

Bringing the Training to You

Get Your Questions Answered

To accommodate busy schedules, we can customize and deliver most seminars and workshops on-site at your convenience. We work with you to adapt seminars to meet your organization’s specific needs. If you prefer an off-site training location, FVTC has dedicated training facilities to meet that need.

Seminar staff can assist with online registration at (920) 735-2525.

Withdrawing from Seminars Cancellations must be received at least five business days prior to the seminar start date except where otherwise noted. Substitutions and transfers are accepted with prior notice.

Online Seminars Payment for online seminars must be received prior to receiving access to the seminar. No refunds given after accessing the online seminar.

Special Assistance

Customized Training Our staff and curriculum experts work with you as an integrated team. Together we design training to fit the goals and objectives of your organization and to address skill gaps of employees. This specialized approach ensures that the training your employees receive is both relevant and cost-effective. A comprehensive listing of training and consulting services is on page 4 of the catalog.

Technical Assistance

Meeting room temperatures can vary. If you are more sensitive to cool temperatures, we recommend dressing in layers or bringing a sweater or jacket.

We provide consulting services by experts who work with you to solve business problems. Our technical consultants and trainers are experts in the latest technologies and methods in such diverse areas as Lean, Six Sigma, multimedia learning, rapid prototyping, trial press runs, curriculum development and many others. Their expertise and practical workplace experience can be a valuable resource for your organization. A comprehensive listing of training and consulting services is on page 4 of the catalog.

Continuing Education Units (CEUs)

Employee Assessment

Upon successful completion, participants receive a personalized certificate documenting the CEUs earned for the seminar. CEUs are a universally recognized system of acknowledging participation in qualified continuing education offerings. Select seminars have professional CEUs awarded.

Join the growing number of employers who use standardized evaluations to guide decision-making in the selection of personnel. FVTC can develop a customized employee-testing program to assist you in the selection of the best candidate for the job or identify the training needs of current employees. For more information call (920) 735-5718 or www.fvtc.edu/assess.

If you need special assistance to participate in a seminar, please call (920) 735-4798 or (920) 831-4317.

Meeting Room Temperatures

Airport Information Outagamie County Regional Airport (ATW), a state-of-the-art regional airport that offers daily flights to six major hubs, is just five minutes away from Fox Valley Technical College. Airlines include Allegiant Air, United and Delta. Ground transportation available via rental cars (Hertz, Budget, Avis, Enterprise & National/Alamo) and some hotels offer shuttle bus service. Visit www.atwairport.com for more information or use your favorite carrier and enter airport code ATW to get a convenient, direct flight into Appleton!

Satisfaction Guaranteed You deserve quality in the contracted services we provide. Therefore, we offer you a simple guarantee—if our services do not meet your requirements as agreed upon, you are entitled to have the service redone at no additional charge.

For more complete seminar descriptions and to register online, visit www.fvtc.edu/seminarsearch.

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INDEX 5-Factors of Dynamic Teamwork.................................................................................... 43 5S/Visual Workplace.................................................................................................... 51 7 Habits of Highly Effective People® Workshop.............................................................. 45 21st Century Customer Service...................................................................................... 69 Adobe® Acrobat®—Macintosh & Windows.................................................................... 27 Adobe® Creative Suite® Design Premium—Macintosh & Windows................................. 27 Adobe® Dreamweaver®................................................................................................ 30 Adobe® Flash®............................................................................................................. 30 Adobe® Illustrator®—Macintosh & Windows................................................................. 27 Adobe® InDesign®—Macintosh & Windows.................................................................. 28 Adobe® Photoshop®—Macintosh & Windows................................................................ 28 Adobe® Photoshop® for Presentations & the Web—Macintosh & Windows..................... 28 Advanced Alignment Using Hunter® Systems ................................................................ 78 Advanced Manufacturing Concepts & Data Flows............................................................ 57 Advanced Personal & Workplace Leadership.................................................................. 18 Advanced Personal Fabrication...................................................................................... 58 Advanced Vehicle Systems Estimating............................................................................ 78 Analyzing & Estimating Structural Damage—Intermediate............................................ 77 APICS Customer-Focused Supply Chain Management...................................................... 10 APICS Global Sourcing (One & Two Day Workshops) ........................................................ 9 ASE Certification Test Preparation.................................................................................. 76 Basic Auto Heating, Air Conditioning ATCP 136............................................................... 76 Basics of Supply Chain Management—APICS CPIM........................................................ 10 Back to Basics: Distribution Planning and Warehouse Management................................... 9 Back to Basics: Forecasting, Sales and Operations Planning.............................................. 8 Back to Basics: Materials Management, Planning, & Control............................................. 9 Basic Flexo................................................................................................................... 62 Be Best in Show............................................................................................................ 67 Beginner Laser Art Seminar.......................................................................................... 57 Bezier Drawing & Using Color....................................................................................... 27 Blueprint Reading......................................................................................................... 61 Bootstrapping the Web.................................................................................................. 69 Bootstrapping: Essential Techniques & Management Strategies....................................... 70 Budgeting & Forecasting for the Small Business Owner................................................... 70 Budgeting: How the Pieces Fit Together.......................................................................... 19 Build Your Leadership Through Trust.............................................................................. 17 CDL Exams................................................................................................................... 81 Certified Global Business Professional Overview............................................................. 41 Certified Supply Chain Professional—APICS CSCP.......................................................... 11 Chinese for Business & Travel........................................................................................ 40 Coaching Job Skills....................................................................................................... 14 Communication for Dispatchers..................................................................................... 75 Communication Skills for Leaders.................................................................................. 17 Comprehensive Safety Analysis 2010 Workshop............................................................ 76 CNC Router Programming............................................................................................. 31 Create An Offer to a Federal Govt. Solicitation............................................................... 18 Creating High-Impact Workplace Documents.................................................................. 20 Creative Facebook Business Boosting............................................................................. 68 Creative Twitter Business Boosting................................................................................. 68 Critical Core Manufacturing Skills.................................................................................. 61 Critical Core Skills for a High Performance Organization................................................. 43 Customized Vehicle Training.......................................................................................... 81 Data & Telecommunication............................................................................................ 33 Dealing with Difficult Behaviors..................................................................................... 17 Defining Metrics & Data Collection................................................................................. 50 Delegating................................................................................................................... 14 Delivering ‘WOW!’ Presentations................................................................................... 20 Detailed Scheduling & Planning—APICS CPIM............................................................... 11 Developing Performance Goals & Standards.................................................................. 13 Developing Your Personal Leadership Style.................................................................... 17 Digital Fabrication Seminar........................................................................................... 59 Digital Imaging for Trainers.......................................................................................... 55 DOT A to Z Seminar (2-day): In-Depth Training on DOT Rules & Regulations................... 76 Drivability Diagnostics.................................................................................................. 76 Drug & Alcohol Abuse in Workplace............................................................................... 45 E-Commerce: Your Online Opportunity........................................................................... 69 Effective Communication: Active Listening & Assertive Speaking..................................... 20

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Effective Discipline........................................................................................................ 14 Effective Employees Create Successful Organizations...................................................... 44 Effective Video Conferencing......................................................................................... 55 Elevate Your Personal & Workplace Leadership Series.................................................... 17 e-Lean......................................................................................................................... 48 Emergency Response Team Command School................................................................. 34 Employee Engagement Starts with You.......................................................................... 67 Empower Your Employees............................................................................................. 43 Energy Conservation Strategies for your Business.......................................................... 72 Engaging Employees Through Recognition..................................................................... 67 Entrepreneurial Family Firms........................................................................................ 67 Entrepreneurship for Scientists & Engineers................................................................... 66 E-Seed™ Express.......................................................................................................... 66 Essential Communication Skills for Leaders.................................................................... 13 Essential Skills of Leadership......................................................................................... 13 Ethical Employees = Ethical Workplaces......................................................................... 44 EXCELerated Leadership Series...................................................................................... 13 Execution & Control of Operations—APICS CPIM........................................................... 11 Explore Starting a Business........................................................................................... 65 F-3 Fire Pumps & Accessories........................................................................................ 79 F-4 Fire Apparatus Electrical & E-2 Ambulance Electrical Systems.................................... 79 F-5 Aerial Maintenance-24............................................................................................ 80 Facilitation Core Skills (Blended)................................................................................... 15 Farmstead Rewiring...................................................................................................... 42 File Management & PC Basics........................................................................................ 23 Financial Skills for Non-Financial Managers................................................................... 19 Forklift Safety—Training the Trainer............................................................................ 37 FSMA: Implementing Prevention, Inspection & Compliance Strategies.............................. 35 Fundamentals of Improved Flexo Printing & Rotary Die Cutting...................................... 63 Fundamentals of Narrow Web Flexo Printing ................................................................ 63 Fundamentals of Wide Web Press Operation.................................................................. 63 Getting Results Managing Generational Differences........................................................ 16 Getting Started With Workplace Computers.................................................................... 23 Global Harmonization System of Classification & Labeling of Chemicals.......................... 35 Global Logistics Cycle: Export/Import Process................................................................. 39 Global Operational Management................................................................................... 41 Global Sales, Sourcing & Product Promotion................................................................... 41 Global Supply Chain & Logistics Management................................................................ 41 Global Trade Finance & Banking.................................................................................... 41 Grammar for ELL Professionals...................................................................................... 39 Grant/Proposal Writing................................................................................................. 21 Green is Gold! Marketing Your Green Business............................................................... 69 Hazardous Material Certification Seminar ..................................................................... 76 Hazardous Waste Site Worker—Refresher.................................................................... 35 Hazardous Waste Site Worker—Supervisor................................................................... 36 Heavy Truck Estimating................................................................................................. 78 Hiring Winning Talent................................................................................................... 15 How to Make Almost Anything...................................................................................... 57 How to Survive a CSA Intervention/Audit....................................................................... 75 HTML Web Authoring.................................................................................................... 30 Implementation & Transition for Advanced Manufacturing.............................................. 57 Impromptu Speaking—Straight to the Point................................................................. 21 Improve Interpersonal Communication Skills.................................................................. 21 Improving Work Habits................................................................................................. 13 Industrial Fire Watch—Hot Work Training..................................................................... 36 Industrial Fire Watch―Refresher..................................................................................... 36 Industrial Maintenance................................................................................................. 61 Initial Invention Evaluation........................................................................................... 59 Internal Auditing of Quality Systems.............................................................................. 60 International Business Forum: Safety & Travel Abroad.................................................... 39 Internet Qualification Series.......................................................................................... 55 Interpretation of Geometric Dimensioning & Tolerancing (GD&T).................................... 33 Introduction to Alignment Using Hunter® Systems.......................................................... 78 Introduction to American Business Idioms...................................................................... 39 Introduction to Collision Damage Assessment Training.................................................... 77 Introduction to Sustainability......................................................................................... 71 Introduction to Wildland Fire......................................................................................... 42


INDEX Inventor Mentoring Sessions.......................................................................................... 59 Inventor’s Guide to Prototyping..................................................................................... 59 Laser Cutting Seminar................................................................................................... 57 Lead-Safe Renovator Training....................................................................................... 31 Lean―Beyond Basics―Start a Successful Lean Journey....................................................... 50 Lean Culture & Value Stream Mapping........................................................................... 49 Lean Enterprise Culture................................................................................................. 51 Lean Enterprise Project Certificate―Online Version........................................................... 50 Lean Enterprise Project Certification Series..................................................................... 49 Lean for Leaders―Assessment & Roadmap Development & Lean for Leaders PDCA........... 51 Lean Implementation in the Healthcare Environment..................................................... 50 Lean Overview: Learning to See.................................................................................... 49 Lean Project & Instructor Support.................................................................................. 49 Lean Six Sigma Champion............................................................................................. 50 Lean Six Sigma White Belt............................................................................................ 52 Lean Six Sigma Yellow Belt............................................................................................ 52 LEED® for Commercial Interiors..................................................................................... 73 LEED® for Existing Buildings: Operations & Maintenance................................................ 72 LEED® for New Construction & Major Renovations.......................................................... 73 LEED® Green Associate Exam Prep ............................................................................... 72 Managing from Gemba................................................................................................. 47 Managing Multiple Priorities.......................................................................................... 16 Managing Team Members’ Complaints........................................................................... 14 Managing Your Business: Move from Reactive to Proactive............................................. 70 Marketing Tactics: Use Marketing to Grow Your Business................................................ 68 Master Planning of Resources—APICS CPIM.................................................................. 10 Microsoft Access 2010–Levels 1-3................................................................................. 24 Microsoft Excel 2010–Levels 1-3................................................................................... 24 Microsoft Outlook 2010—Level 1................................................................................ 25 Microsoft PowerPoint 2010—Levels 1-2....................................................................... 25 Microsoft Project 2010—Levels 1-2.............................................................................. 25 Microsoft Publisher 2010—Level 1............................................................................... 25 Microsoft Visio 2010—Level 1..................................................................................... 26 Microsoft Word 2010—Levels 1-3................................................................................ 26 Minitab® Fundamentals................................................................................................ 30 Mobile Learning........................................................................................................... 55 Motivated Employees are Contagious............................................................................. 44 Motor Control & Ladder Logic........................................................................................ 33 Moving into Management............................................................................................. 16 New Vehicle Technologies for the Damage Appraiser...................................................... 77 Non-Structural Repair Decisions—Intermediate............................................................. 77 Nonverbal Cues That Convey Your Meaning................................................................... 21 Nuts & Bolts of Grammar.............................................................................................. 22 Operating Your Macintosh Computer.............................................................................. 29 OSHA 10+ Contractor Safety......................................................................................... 36 OSHA Lift Truck Training................................................................................................ 37 Partnership Program―Truck Driving................................................................................ 81 Performance Appraisals Done Right............................................................................... 15 Photo Editing Using Adobe Photoshop® Elements........................................................... 30 Photovoltaic―Basics & Safety.......................................................................................... 73 Photovoltaic―Design & Installation................................................................................. 73 Photovoltaic―Intermediate............................................................................................. 73 Positive/Negative Workplace Communication................................................................ 22 Problem-Solving & Strategic Planning with the A3.......................................................... 51 Process Color Flexographic Printing............................................................................... 63 Product Development Seminar...................................................................................... 59 Professional Office Skills............................................................................................... 18 Profile Knife Grinder & Moulder ................................................................................... 32 Programmable Logic Controllers.................................................................................... 33 Project Justification—Advanced Manufacturing Technologies......................................... 56 Project Management..................................................................................................... 60 Project Management for New Capital in Advanced Manufacturing Technologies............... 56 Promoting a Respectful Workplace................................................................................ 45 Pronunciation for Accent Refinement............................................................................. 40 Proofreading Skills....................................................................................................... 22 Pro-Seed™ Powered by E-Myth™................................................................................. 68

Providing Performance Feedback.................................................................................. 13 QuickBooks 2011—Levels 1-2..................................................................................... 29 Rapid Improvement Event Preparation & Facilitation...................................................... 49 Rapid Principles & Practices........................................................................................... 51 Recognizing & Defusing Workplace Violence.................................................................. 45 Renewable Energy Systems........................................................................................... 74 Resolving Conflicts........................................................................................................ 14 Saving Green Through Energy Audits............................................................................. 72 Setup Reduction/Quick Changeover............................................................................... 51 Shop Manager’s Supervision Series................................................................................ 15 ShopBot Basics Seminar................................................................................................ 58 Six Sigma Black Belt Prep............................................................................................. 52 Six Sigma Green Belt Project – Blended Approach......................................................... 52 Social Entrepreneurship & Business Ownership............................................................... 67 Social Media Marketing................................................................................................. 69 Social Media Playbook—Creative Social Media Tools & Business Boosting Strategies....... 69 Solar Robotics Energy Project........................................................................................ 58 Solving Workplace Problems......................................................................................... 16 Spanish & Culture Restaurant Operations....................................................................... 38 Spanish 1 for Heritage Speakers................................................................................... 38 Spanish for Corrections Officers..................................................................................... 40 Spanish for Healthcare.................................................................................................. 40 Spanish for Workplace.................................................................................................. 40 Starting an Emergency Response Team (ERT)................................................................. 34 Standard Work & Visual Management........................................................................... 49 Strategic Mgmt of Resources—APICS CPIM................................................................... 11 Strategic Planning......................................................................................................... 18 Strengthen Your Problem-Solving Skills.......................................................................... 46 Styles in InDesign®—Macintosh & Windows.................................................................. 28 Subtle Sexual Harassment—Still Against the Law-Still a Concern................................... 45 Successful Operations: Your Next Step............................................................................. 8 Supporting & Leading Change....................................................................................... 14 Sustainability as a Business Strategy.............................................................................. 71 Sustainable Materials Management: The Green Supply Chain.......................................... 72 Sustaining Continuous Improvement Gains..................................................................... 48 Telephone Techniques Designed to ‘WOW!’..................................................................... 12 The Customer Service Puzzle......................................................................................... 12 The E-Seed™: Innovative Entrepreneurship Training...................................................... 66 The Secret Ingredient of Great Results........................................................................... 16 Thinking Critically & Creatively...................................................................................... 44 Time Management for the Creative................................................................................ 16 Total Productive Maintenance........................................................................................ 51 Train-the-Instructor....................................................................................................... 81 Train-the-Trainer Certificate Series................................................................................. 54 Train-the-Trainer: Building Skills to Train Team Members on the Job................................ 53 Training within Industry TWI.......................................................................................... 48 Understanding PC Security............................................................................................ 30 Using & Creating Business Objects in the Workplace....................................................... 55 Using Adobe® Flash® to Develop Training Materials....................................................... 55 Using Camtasia®, Captivate® & Snagit!® to Create Online Tutorials................................ 55 Using Learning Objects to Train..................................................................................... 55 Value Stream Mapping Deep Dive................................................................................. 50 Van Training & Evaluation............................................................................................. 80 Variable Speed Drives & Motors.................................................................................... 33 Vector Art & Product Design Seminar............................................................................. 58 Vehicle Maintenance Seminar........................................................................................ 76 Vinyl Lettering & Graphics Seminar............................................................................... 58 Walking the Customer Service Talk................................................................................ 12 WDDC Driver Training................................................................................................... 80 Wealth, Innovation & Diversity...................................................................................... 46 We’ve Got to Stop Meeting Like This.............................................................................. 46 What’s Stopping You? Shatter the Myths About Starting Your Own Business..................... 65 Why Do I have to Do My Accounting? A Primer for Small Business Owners...................... 70 Wind Energy Project...................................................................................................... 58 Working with Franchises............................................................................................... 65 Writing Effective Training Objectives.............................................................................. 55

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NON-PROFIT ORGANIZATION U.S. POSTAGE PAID FVTC

Business & Industry Services D.J. Bordini Center 1825 N. Bluemound Drive P.O. Box 2277 Appleton, WI 54912-2277

Address Service Requested

Assessment for Business Consulting Services Customized Training Seminars & Continuing Education Specialized Equipment & Facilities Technical Assistance Phone: (920) 735-2525 – Appleton (920) 236-6156 – Oshkosh (888) 458-0449 – Toll-free Fax: (920) 735-4771 Email: bi.services@fvtc.edu Web: FVTC Home – www.fvtc.edu FVTC Business & Industry Services – www.fvtc.edu/bis FVTC Seminars – www.fvtc.edu/seminarsearch FVTC Locations – www.fvtc.edu/locations

Your focus is on business success. Our focus is on helping you achieve that goal by providing workplace solutions.

Collaborating, innovating and producing results— that’s how FVTC helps businesses succeed.

Appleton • Chilton • Clintonville • Neenah • Oshkosh • Waupaca • Wautoma

FVTC Business & Industry Services Resource Guide 2011-2012  

Fox Valley Technical College Business & Industry Services Resource Guide - 2011-2012